HomeMy WebLinkAbout2024-11-14; Housing Commission; 01; Homelessness Action Plan Annual Report Meeting Date: Nov. 14, 2024
To: Housing Commission
From: Chris Shilling, Homeless Services Manager
Staff Contact: Chris Shilling, Homeless Services Manager
chris.shilling@carlsbadca.gov, 442-339-2284
Subject: Homelessness Action Plan Annual Report
District: All
Recommended Action
Receive a report on the annual Homelessness Action Plan data.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce
homelessness and its effects on the community, which are top priorities for the City Council.
The city continues to make steady progress toward the City Council’s homelessness goal,
implementing the actions in the City Council approved Homelessness Action Plan.
Explanation and Analysis
Background
The City Council has prioritized homelessness as one of its top city goals:
• In March 2021, the City Council established a priority goal for fiscal year 2021-22 of
reducing the unsheltered homeless population in Carlsbad.
• The City Council then included an updated goal to reduce homelessness and its impacts
on the community in the city’s five-year Strategic Plan.
• More recently, the City Council approved an updated Homelessness Action Plan on Feb.
7, 2023, which includes a comprehensive package of strategies and initiatives that the
city plans to carry out over the next five years to support this effort.
City staff present periodic reports to keep the Housing Commission, City Council and the
community updated on the city’s efforts to reach the city’s goal, using multiple measurements
to evaluate effectiveness. In these updates, staff provide information on the number of
individuals experiencing homelessness in Carlsbad, performance metrics and outcomes, and
updates on the Homelessness Action Plan and current program expenses.
Nov. 14, 2024 Item #1 Page 1 of 66
HOUSING COMMISSION
Staff Report
These updates are intended to provide the Housing Commission, City Council and the
community with an opportunity to monitor and evaluate the effectiveness of the city’s
homelessness initiatives and discuss any potential concerns and potential adjustments.
2024 Point-In-Time Count data
The Point-in-Time Count is conducted annually to collect an unduplicated count of sheltered
and unsheltered individuals and families experiencing homelessness across the United States.
The count is conducted over a four-hour period in the early morning to collect data on
homelessness in the region. This year the count was conducted on Jan. 25, 2024. The annual
count is just one data source to gauge the year-over-year trends and approximate the number
of people experiencing homelessness in Carlsbad. While it cannot provide a complete picture
on how many people experience homelessness in Carlsbad throughout the year, it does provide
a snapshot of the minimum number of homeless persons there are in Carlsbad on a given day.
The following chart displays pertinent information for Carlsbad from the 2024 count.
2024 Point-in-Time Count
Data 2022 2023 2024 Change from
2022 to 2023
Change from
2023 to 2024
Carlsbad sheltered* 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County coastal sheltered 276 360 230 30% -36%
North County coastal unsheltered 469 423 596 -10% 41%
North County coastal total 745 783 826 5% 5%
San Diego County region sheltered 4,321 5,093 4,495 18% -12%
San Diego County region
unsheltered 4,106 5,171 6,110 26% 18%
San Diego County region total 8,427 10,264 10,605 22% 3%
* The number of sheltered homeless persons in Carlsbad only counts beds at the La Posada de Guadalupe
emergency shelter available for homeless men, because 50 of the 100 beds are restricted for farmworkers as
regulated by state funding that was received when the shelter was developed.
Additional context:
• The Point-in-Time Count is one data source to gauge the year-over-year trends and
provides a snapshot of the minimum number of homeless persons there are in Carlsbad
on a given day. The By-Name List also provides data trends for the approximate number
of people experiencing homelessness in Carlsbad during specific points in time. We can
track increases and decreases throughout the year and year over year.
• The North County Coastal unsheltered population increased from 423 individuals in
2023 to 596 individuals in 2024, an increase of 41%.
• While Carlsbad makes up approximately 3.5% of the region’s population, it has less than
1.8% of the region’s unsheltered population.
Nov. 14, 2024 Item #1 Page 2 of 66
• Carlsbad makes up approximately 16% of North County’s population, but Carlsbad’s
unsheltered population makes up just 9% of the total North County overall unsheltered
population.
While the Point-in-Time Count data is useful to point out year-over-year regional trends, it only
provides a snapshot of information, which may or may not accurately reflect the size of the
city’s homeless population over a sustained period of time. For this reason, the count does not
provide enough conclusive evidence to measure progress toward the City Council’s goal of
reducing homelessness in Carlsbad. Staff will continue to report on a variety of data points in
alignment with the Homelessness Action Plan to inform the City Council and the public about
the progress the city is making toward its goal to reduce homelessness in Carlsbad.
Annual report
The full report, attached as Exhibit 2, provides the annual data for July 1-June 30, 2024.
Report highlights:
• City programs interacted with 601 unduplicated persons during fiscal year 2023-24.
• During fiscal year 2023-24 city-funded programs helped transition 89 households into
permanent housing.
• After launching in January 2024, the Encampment Resolution Funding Program targeting
the Village area around City Hall, Pine Park, and Holiday Park served 142 unduplicated
people. The program helped 24 people enter temporary shelter and 13 people into
permanent housing. A number of people remain engaged with social workers but
haven’t had a successful outcome yet.
• City programs provided homelessness prevention assistance to 69 households during
fiscal year 2023-24. These prevention services were paid for with Community
Development Block Grant funding.
• The data shows continued improvements in reducing the impacts of homelessness on
the community when comparing the last two fiscal years.
o The Police Department has seen a 22% decline in dispatched calls for service
relating to homelessness between fiscal year 2022-23 and fiscal year 2023-24.
Dispatched calls for service include times a community member calls the Police
Department to report an issue related to homelessness. It does not include
proactive calls for service, when a police officer initiates an interaction without a
community member calling.
o There were 3,754 dispatched calls for service during fiscal year 2023-24
compared to 2,920 calls for service the previous fiscal year.
o The number of proactive calls for service decreased by 11% from 4,568 in fiscal
year 2022-23 to 4,054 in fiscal year 2023-24.
Nov. 14, 2024 Item #1 Page 3 of 66
o Overall, the number of total calls for service decreased by 16%, from 8,322 calls
for service in fiscal year 2022-23 to 6,974 calls for service in fiscal year 2023-24.
By-name list data
To better understand who is experiencing homelessness in Carlsbad and coordinate efforts with
community partners, the city maintains a comprehensive database that lists all individuals by
name who are enrolled in homeless services programs operating within the city. This list
includes all homeless-dedicated programs and is not limited to programs funded directly by the
city.
The list is used during case conferencing meetings to help the city better coordinate the efforts
of all partners. Data from the list also provides additional insight into the scope of
homelessness in Carlsbad. Using a by-name list (BNL) has been a transition for all partners and
city staff continue to streamline processes for utilizing the data.
Carlsbad is currently the only jurisdiction in the county using a by-name list generated from the
county’s Homeless Management Information System enrollment data. Many of the city’s
community partners have not historically used the system as the main database for their
programs, so improving the quality and timeliness of the data in the Homeless Management
Information System has been an ongoing point of emphasis. The better the community partners
become at ensuring all people experiencing homelessness in the city have an up-to-date record
in the Homeless Management Information System, the better the by-name list will be as a
coordination and data tracking tool. The list is only used internally and is not publicly available.
The following is a summary of the data from the by-name list for fiscal year 2023-24:
• All programs operating in Carlsbad interacted with 672 unduplicated individuals
experiencing homelessness during fiscal year 2023-24. This is higher than the 601
unduplicated clients served by City of Carlsbad-administered and contracted programs
because it also includes those provided services funded by other sources, such as the
County of San Diego social worker in Carlsbad, the People Assisting the
Homeless behavioral health outreach worker and the YMCA transitional age youth
program.
• 133 individuals transitioned into permanent housing with the support of one or more
programs in Carlsbad. This is more than the 89 unduplicated clients who transitioned to
permanent housing with the help of Carlsbad funded programs because this total
includes services funded by other sources such as the County of San Diego social worker
and the People Assisting the Homeless behavioral health outreach worker. 476
unduplicated people were removed from the list during the year, including the 133
people who were documented as moving into housing.
• Of the 395 unduplicated people who became homeless in Carlsbad during this period
140 people were new to the Homeless Management Information System, with no
previous enrollments in a homeless services program.
• There was a 31% reduction in the unsheltered population from July 1, 2023, to June 30,
2024. On June 30, 2023, there were 193 individuals experiencing unsheltered
Nov. 14, 2024 Item #1 Page 4 of 66
homelessness on the list. And on June 30, 2024, there were 132 unsheltered individuals
on the BNL.
• On June 30, 2024, there were 179 unduplicated individuals on the list (both sheltered
and unsheltered).
o 40% (72) of these individuals were seniors over the age of 55 with an average
monthly income of $1,036.80.
o There were 7 families, including 14 children, with an average monthly income of
$1,856.86. 8% of the people on the list were under the age of 18.
o 28% or 51 people were considered chronically homeless, meaning they reported
experiencing homelessness for a year or longer with a qualifying disability. They
have an average monthly income of only $693.77.
Fiscal Analysis
The total expenditures from all funding sources for fiscal year 2023-24 to support the
homelessness goal were $4,590,442. An overview is included in the attached report, Exhibit 1.
Next Steps
Staff will present the annual report to the City Council in January 2025.
Environmental Evaluation
Pursuant to Public Resources Code Section 21065, this action does not constitute a “project”
within the meaning of the California Environmental Quality Act (CEQA) in that it has no
potential to cause either a direct physical change in the environment, or a reasonably
foreseeable indirect physical change in the environment, and therefore does not require
environmental review.
Exhibit
1. Fiscal Year 2023-24 Annual Report
Nov. 14, 2024 Item #1 Page 5 of 66
In February 2023, the City Council approved an
updated Homelessness Action Plan, which
includes the programs and initiatives the city will
carry out over the next five years and the
measures that will be used to track progress.
During FY 2023-24, the City of Carlsbad achieved
several important milestones towards its goal of
reducing homelessness and its impacts on the
community, which are detailed in this report.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by
adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
SUMMARY OF CITY-FUNDED PROGRAMS
Nov. 14, 2024 Item #1 Page 6 of 66
++++ ++++ ++++ +++
People transitioned to permanent
housing
~-65
Shelter placements
601 lm
Unduplicated contacts
Police calls for service
Hotel voucher
STAYS 6,974 Encampment
CLEANUPS
The city uses a variety of data points to measure and track progress on efforts to reduce homelessness. The
data captured below is a summary from the Homeless Management Information System of clients enrolled in
services provided by city-funded contracts during the time period of July 1, 2023 to June 30, 2024.
Carlsbad’s Homeless Population
Nov. 14, 2024 Item #1 Page 7 of 66
'
• ,· 601
People
served
20 Families
42 Children t t 38% Aged
55+
r ~4.7%
)Q Veterans
By-name list-FY 2023-24
fil] 193 672 • • ,,
People enrolled in
Carlsbad programs on
June 30, 2024
133
Unduplicated
individuals served
a.!.1111!1 ~
~
Individuals found permanent housing through
programs in the city
27% Chronically*
homeless
*Reported a permanent disability
and 1 year+ experiencing
homelessness
Totals
395
New enroll ments
140
New to San Diego County
Homeless Management
Information System (HMIS)
255
Previously enrolled in the HMIS
system
POINT-IN-TIME COUNT UNSHELTERED DATA
The Point-in-Time Count is an unduplicated count of sheltered and unsheltered individuals
experiencing homelessness across the United States, normally conducted during the last week
in January. Since 2005, the Department of Housing and Urban Development has required all
Continuums of Care who receive federal funding to provide a bi-annual count. The San Diego
County Region typically exceeds this requirement by conducting a count every year.
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions.
2024 Point-in-Time Count
Data 2022 2023 2024
Change
from 2022
to 2023
Change
from 2023
to 2024
Carlsbad sheltered 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County Coastal
sheltered 276 360 230 30% -36%
North County Coastal
unsheltered 469 423 596 -10% 41%
North County coastal
total 745 783 826 5% 5%
San Diego County Region
sheltered 4321 5093 4495 18% -12%
San Diego County Region
unsheltered 4106 5171 6110 26% 18%
San Diego County Region
total 8427 10264 10605 22% 3%
Point-in-Time Count*
Nov. 14, 2024 Item #1 Page 8 of 66
160 152
140
120
112
100
80
60
40
21 20
19 21
0
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2022 2023 2024
The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category
that applies to them (for example, the same individual may have received both a motel voucher and later
placed into permanent housing).
Fiscal
Year Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing
2022-23 35 31 19 20 105
2023-24 14 23 22 30 89
Total persons
receiving services1
2022-23 247 184 236 183 565
2023-24 266 234 317 352 601
Police calls for service2
2022-23 2,548 1,857 1,953 1,964 8,322
2023-24 1,928 1,857 1,787 1,402 6,974
New shelter placements
2022-23 21 17 21 7 66
2023-24 10 11 15 29 65
Shopping carts collected 2022-23 31 13 3 35 82
2023-24 73 53 64 71 261
Hotel voucher stays3 2022-23 10 13 10 15 48
2023-24 9 5 17 24 51
1Total persons receiving services include the total number of people enrolled in a city-funded program during
the time period of this report. Annual and YTD numbers are deduplicated for individuals served over multiple
quarters.
2Carlsbad Police officers went into the field for 6,974 homeless-related calls for service during the fiscal year,
of which 2,920 calls were in response to a specific request or complaint and 4,054 were proactive
department-initiated calls for service to help carry out city homelessness goals and enforce applicable laws.
3This number indicates unduplicated households served, as some stays overlapped fiscal quarters.
City Programs Data by Quarter
Nov. 14, 2024 Item #1 Page 9 of 66
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The total expenditures for fiscal year 2023-24 to support the homelessness goal were $4,590,442.
TOTAL BUDGET EXPENDITURES BY CATEGORY FY 2023-24
$933,474
$338,808
$319,995
$279,018
$2,127,813
$482,775 $108,558
Housing assistance
Shelter
Benefits and
employmentOutreach and case
managementPolice Homeless
Outreach TeamHomeless services
City services
infrastructure
Expenditures
Nov. 14, 2024 Item #1 Page 10 of 66
■
■
■
■
■
■
■
Homelessness is a complex issue that requires the resources, expertise and cooperation of
many different entities. The city’s efforts are concentrated within three key areas it can
influence and programs that will make the biggest impact for Carlsbad. These areas comprise
“what” the city is focusing on.
Nov. 14, 2024 Item #1 Page 11 of 66
HOMELESSNESS ACTION PLAN
Areas of Focus
She lter and
housi ng
Outreach and
access to services
Pu b lic safety
Shelter and Housing
PERMANENT HOUSING
City-funded programs transitioned 89 people into permanent housing. Many of these placements were
assisted by multiple programs both city and non-city funded. In addition to city-funded programs, non-city
funded programs housed an additional 44 individuals for a total of 133 people moving from homelessness in
Carlsbad to permanent housing during fiscal year 2023-24.
PREVENTION
Limited funds are available from Community Development Block Grant and the General Fund to assist
households at risk of entering homelessness. During fiscal year 2023-24, Interfaith Community Services,
Community Resource Center, and Brother Benno’s assisted 69 households, preventing them from entering
homelessness.
LIMITED TERM HOTEL VOUCHER PROGRAM
From July 1, 2023, to June 30, 2024, 51 households, including 71 people, utilized the homeless services and
police department hotel voucher program. The homeless services motel voucher program served 38 people
throughout the year bridging 30 of them to temporary or permanent placements following their stay.
Nov. 14, 2024 Item #1 Page 12 of 66
tt89
People transitioned
to permanent housing
51 ~
Hotel voucher
STAYS
Households provided
with prevention services
65
New shelter placements
Community Resource Center
The city partners with the Community Resource Center for a number of services. Under
Shelter and Housing, the city contracts for rapid re-housing and homelessness prevention
services. These contracts provide case management, emergency rental assistance, security
deposit support, ongoing rental assistance, landlord advocacy, financial education,
stabilization support, and referrals to higher levels of care.
Contract: Rapid re-housing Annual budget: $794,839
People served: 87 Funding sources: GF, PLHA, HUD
People housed: 50 Housing retention at 12 months 92%
The rapid re-housing contract served 87 people during FY 2023-24 with 50 securing housing
during the fiscal year and many still enrolled and continuing to search for housing. Of the
individuals exited to housing 92% were stably housed one year post program.
Contract: ERF rapid re-housing Annual budget: $134,977.50
People served: 19 Funding sources: State ERF
The Encampment Resolution Funding provides rapid re-housing assistance for those living in the encampment area to support them in obtaining and stabilizing in permanent housing.
Contract: Emergency Rental Assistance Budget: $23,000
People served: 8 Funding sources: CDBG
The emergency rental assistance program through Community Resource Center supported 8
people with rent and utilities payments to prevent them from entering homelessness.
Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe men’s
shelter in Carlsbad. The shelter has the capacity to serve 50 single men experiencing
homelessness.
Contract: Clinicians City Funding: $200,000
People served: 92 Funding sources: PLHA
Permanent Housing Exits: 37 Total Bed Nights: 16,274
The city provides funding for staff, operations, training and technical assistance. It is a priority
of the city to help Catholic Charities expand the shelter to include space for single women and
families. Catholic Charities provided shelter to 92 individuals during FY 2023-24 and exited 37
to permanent housing placements.
Contract: Homeless Shelter Services Budget: $174,020
Grant Term: 3 years Funding sources: ERF
Catholic Charities provides shelter for men leaving the encampment resolution area in
Carlsbad Village. This contract provides infrastructure support, meals and supplies for La
Posada along with Housing Navigation services.
Nov. 14, 2024 Item #1 Page 13 of 66
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I
Interfaith Community Services
The city partners with Interfaith Community Services for a number of services. Under Shelter
and Housing, the city contracts for homelessness prevention services within the city.
Contract: Emergency Rental Assistance Budget: $58,823
People served: 23 Funding sources: CDBG
CDBG funds for emergency rental assistance provided 23 individuals with rental assistance to
prevent them from entering homelessness in Carlsbad.
Women’s Resource Center
The city partners with Women’s Resource Center to provide domestic violence services for
Carlsbad residents. The organization assists with shelter, hygiene kits, bus passes, food,
clothing, counseling and wrap-around services. Women’s Resource Center supported 96
clients from Carlsbad during FY 2023-24.
Brother Benno Foundation
The city partners with the Brother Benno Foundation to provide emergency rental
assistance, utility assistance, motel vouchers and recovery services for people experiencing
or at risk of homelessness in the City of Carlsbad. During FY 2023-24 the organization
supported 28 people in 11 households with utility or rental assistance to prevent them falling
into homelessness.
Alliance for Regional Solutions
The city contributes $40,000 annually from the Housing Trust Fund to the Alliance for
Regional Solutions Bridge to Housing Network. The Alliance distributes funding to North
County homeless shelters including Haven House, Operation Hope, La Posada de Guadalupe,
Interfaith Family Shelter and the Interfaith Shelter Network. The city’s contribution helps the
shelters support operations and serve Carlsbad residents. The city continues to rely on the
shelter network to provide space for single women and families.
Nov. 14, 2024 Item #1 Page 14 of 66
Interfaith Community Services – Outreach Contracts
The city partners with Interfaith Community Services for a number of services. Under
Outreach and Access to Services, the city contracts with Interfaith Community Services to
provide outreach and case management.
Contract: Outreach and case management Budget: $315,000
People served: 228 Funding sources: GF
Services provided: 3,788 Housing placements: 14
The outreach and case management contract provides two licensed or master’s level
clinicians and one part-time licensed program manager. They provide coverage throughout
the week offering outreach and case management in the field to individuals experiencing
homelessness in Carlsbad. The clinicians engage, assess, plan and refer individuals to
resources like shelter, housing, medical care, public benefits, mental health assistance,
substance use treatment and basic needs supports. This is often the beginning phase of a
person’s exit from homelessness. From here there are often referrals to other service
providers who join the support team to help the person secure housing, increase income,
access substance use, mental health or medical treatment or provide other needed supports.
Securing housing is often a long, complex process that is impacted by many factors which is
why housing placements from the outreach point appear low. During FY 2023-24, Interfaith
Community Services through the outreach and case management program engaged with 228
unduplicated clients experiencing homelessness.
Contract: ERF outreach and peer support Annual budget: $249,445
People served: 83 Funding sources: State ERF
Services provided: 415 Housing placements: 1
The outreach and peer support contract funds one clinician and one peer support specialist to
provide outreach and case management in the encampment resolution area. Being a new
grant, this contract was partially staffed in Q3 of FY 2023-24 and fully staffed in Q4.
During fiscal year 2023-24, 98% of people contacted by the outreach social workers accepted some form of
clinical intervention. This includes case management, assessment, care
coordination, crisis intervention, program information, diversion and
treatment planning.
Outreach and Access to Services
Nov. 14, 2024 Item #1 Page 15 of 66
' 1 ' Partners with :£::il: PDHOT
2,713
Outreach touch points
~ 4. 0 FTE Outreach & El) peer support staff
311
Total people served
98%
Accepted services
INTERFAITH OUTREACH SERVICES PROVIDED
Services accepted Q1 Q2 Q3 Q4 YTD
Case management sessions 742 519 539 392 2192
Emergency shelter referral 33 18 38 65 154
Mail delivery 7 2 1 3 13
Transportation to services 1 0 0 52 53
Police transportation 11 1 5 9 26
Substance abuse treatment 11 7 10 12 40
Document assistance (ID, birth
certificates, etc.) 40 15 18 29 102
Permanent or bridge housing referral 105 53 69 30 257
Employment & benefits access
(medical insurance, CalFresh,
employment, VA benefits, etc.) 49 25 41 29 144
Information only 82 19 53 404 558
Food assistance 18 3 13 31 65
Hospital transport 1 0 1 0 2
Referrals to mental & physical health
care 31 17 32 16 96
Personal needs assistance (clothing,
phone, prescriptions, etc.) 20 10 7 68 105
Reunification travel assistance 32 26 26 13 97
Other (appointment coordination,
blankets, etc.) 91 44 35 67 135
TOTAL 1,274 752 888 1220 4,1411
1all numbers indicate services provided, not
individuals served, individuals may receive multiple services within each category
Nov. 14, 2024 Item #1 Page 16 of 66
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Interfaith Community Services
The city partners with Interfaith Community Services to operate the hiring/service center.
Contract: Hiring Center/Service Center Annual budget: $205,000
People served: 659 Funding sources: GF, HTF
Day Labor Placements: 78 Permanent job placements: 8
Interfaith Community Services operates the Carlsbad Service Center which provides
temporary job placement through the hiring center, housing case management and
homelessness prevention services.
Community Resource Center
The city partners with the Community Resource Center to operate employment and benefits specialist services. This contract supports households with benefits enrollment, job readiness
support, resume building and employment connections.
Contract: Employment & Benefits Annual budget: $140,000
People served: 73 Funding sources: GF
Employment Placements: 21 Benefits awarded: $20,358
The employment & benefits program supports households in accessing benefits and obtaining
employment. Seventy-three (73) households received services during FY 2023-24 with fifty
(50) enrolled in employment-focused services. Thirty-one (31) households worked with
employment and benefits specialist services to obtain the following benefits: CalFresh,
General Relief, Medi-Cal, SSI and SSDI.
Whole Person Care Clinic
The city partners with Whole Person Care Clinic to provide medical services within the
encampment resolution area.
Contract: Street Medicine Budget: $56,033
Outreach days: 21 Funding sources: ERF
Whole Person Care Clinic provides medical services in the encampment area one day per
week. This contract began providing services in January 2024 through the encampment
resolution funding. Medical providers are able to provide wound care, disease diagnosis,
prescription assistance, blood pressure monitoring and other medical services in the field.
They are also able to refer for follow up testing and care.
Nov. 14, 2024 Item #1 Page 17 of 66
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Public Safety
HOMELESS-RELATED CALLS FOR SERVICE
During fiscal year 2023-24, Carlsbad Police went into the field for 6,974 homeless-related calls for service,
which made up 7% of all calls for service. Of those, 2,920 calls were in response to a specific request or
complaint and 4,054 were proactive department-initiated calls for service to help carry out city homelessness
goals and enforce applicable law.
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to incidents when an individual experiencing a mental health crisis is hospitalized
for 72-hour psychiatric care after they are determined by the police to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 7% 7% 7% 5%
Homeless-related arrests 14.5% 13.6% 17% 21%
Homeless-related citations 3% 8% 6% 1%
Homeless-related mental health holds 4% 2% 4% 10%
Nov. 14, 2024 Item #1 Page 18 of 66
7%
Related to
homelessness
CITY SERVICES INFRASTRUCTURE –
ENCAMPMENT CLEANUP & RESTROOMS
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and
encampment cleanup related to persons experiencing homelessness. Urban Corps works very
closely with the city’s Public Works Department and the Homeless Outreach Team. They are
responsible for responding to and triaging any incoming cleanup requests based on health
and safety. This contract provides cleanup services 3 days per week, 52 weeks a year, often
including encampment cleanups. During 2023-24, Urban Corps completed 40 encampment
cleanups. When encampment cleanups are not needed, the team provides regular cleaning
services to areas commonly known to have abandoned trash and a high prevalence of
homelessness related debris.
Rocket John Portable Restrooms and Handwashing Stations
The Rocket John contract provides three portable restrooms and handwashing stations and
routine cleaning and maintenance in Carlsbad. Two are located in Carlsbad Village and one is
at the Cole library.
CARLSBAD CONNECTS REPORTS*
Abandoned Trash 7
Abandoned Property 5
Abandoned Shopping Cart 3
People Living in Vehicle 11
People Living Unsheltered 10
Total 36
*4/29/2024 - 6/30/2024
Nov. 14, 2024 Item #1 Page 19 of 66
151.5
Cubic yards of trash removed
iii 135 40 .ij. tt
Cleanup
DAYS
Encampment
CLEANUPS
ERF – 2-R - CARLSBAD VILLAGE
The City of Carlsbad applied for and received $2,358,408.94 from the State of California to focus
outreach and housing services on the Carlsbad Village area from July 1, 2023 through June 30, 2026.
Between July 1, 2023, to Dec. 31, 2023, contracts were executed with Interfaith Community
Services, Community Resource Center, Whole Person Care Clinic and Catholic Charities (for La
Posada). All contracts were fully staffed and operational sometime between Jan. and May 2024.
This grant provides additional outreach services, rapid re-housing, street-based medical services
and additional services at the La Posada de Guadalupe Men’s shelter.
*this data is also included in overall city-wide data
ENCAMPMENT RESOLUTION FUNDING
Nov. 14, 2024 Item #1 Page 20 of 66
ERF SUMMARY
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ttttt~ ,,,, u
Transitioned to permanent housing
6
La Posada STAYS
142 fil1
Total people served
Enrol led with outreach 8 (t)
Hotel voucher
STAYS
89 Received
MEDICAL CARE
$235,200
$220,000 $10,000
$108,000
$25,000
$225,379
$97,500
Non-personnel budget
for 1 full grant year Rapid re-housing
Shelter meals &
operationsReunification assistance
Flexible needs
Item storage
Operations & admin
Motel vouchers
ENCAMPMENT RESOLUTION FUNDING
Nov. 14, 2024 Item #1 Page 21 of 66
~ Community
Resource Center
• housing case management
• rental assistance
l.i:\ Whole Person
\:!:/ Care Clinic
• medical care & treatment
• prescription assistance
La Posada
Shelter
• housing navigation
• meals & infrastructure support
~ Interfaith Community
Ell Services
• case management & peer support
• basic needs assistance
•
•
•
•
•
•
•
OUTREACH ENCAMPMENT RESOLUTION SERVICES Q3 Q4 YTD
Case management sessions 17 204 221
Emergency shelter referral 0 10 10
Reunification travel assistance 2 4 6
Transportation to services 0 21 21
Police transportation 0 1 1
Substance abuse treatment 0 1 1
Document assistance (ID, birth certificates, etc.) 1 6 7
Permanent or bridge housing referral 5 10 15
Employment & benefits access (medical insurance, CalFresh,
employment, VA benefits, etc.) 3 16 19
Information only 1 76 77
Food assistance 0 3 3
Personal needs assistance (clothing, phone, prescriptions, etc.) 0 6 6
Referrals to mental & physical health care 1 6 7
Other (appointment coordination, blankets, etc.) 2 19 21
TOTAL 32 383 4151
1all numbers indicate services provided, not individuals served, individuals may receive
multiple services within each category
ENCAMPMENT RESOLUTION FUNDING
Nov. 14, 2024 Item #1 Page 22 of 66
' I , il
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m
6
~ • • y
r,11 •
ERF – CARLSBAD/OCEANSIDE 78 CORRIDOR
The City of Carlsbad in partnership with the City of Oceanside applied for and received
$11,398,466.52 from the State of California to focus outreach, medical, substance use, mental
health and housing services in the 78 corridor through June 30, 2027. The entire grant amount will
be spent in the grant area, with approximately $5.3m contracted by the City of Carlsbad.
ERF – CARLSBAD VILLAGE - VEHICLE HOMELESS OUTREACH (VHOP)
The City of Carlsbad applied for and received $2,994,442.71 from the State of California to focus
outreach and housing services for people living in vehicles in the Carlsbad Village area through June
30, 2027. This grant will be brought to City Council for approval in the beginning of 2025.
ENCAMPMENT RESOLUTION FUNDING
Nov. 14, 2024 Item #1 Page 23 of 66
Case Collaboration/Care Conferencing
City staff work closely with staff from city-funded programs and other partners working in
homeless services. Staff facilitate a monthly Carlsbad collaboration meeting and a monthly
case conferencing meeting to ensure all outreach efforts are effectively administered and
coordinated, so that the most complex cases are prioritized and served. The Carlsbad
collaboration meeting provides training and resource coordination. Trainings and
coordination have included: affordable housing training, shared housing, mental health
resources, senior housing resources, homelessness specific housing resources, and the San
Diego Humane Society programs. The case conferencing meeting is attended by direct service
providers within Carlsbad that are a part of the Homeless Management Information System
so that coordination of the most acute cases can be supported effectively by all participating
providers. Community partners report appreciation for the level of cohesion and
collaboration that exists within the agencies working on homelessness issues in Carlsbad.
By-Name List
To better understand homelessness in Carlsbad and coordinate efforts, the city maintains a
comprehensive list of all individuals enrolled in homeless services programs within the city.
The list is generated directly from the Homeless Management Information System and is used
by the city to coordinate the work of all partners providing homeless services in Carlsbad. The
list had 672 unique individuals enrolled in services during fiscal year 2023-24. This number
includes enrollments in all city-funded or administered programs and non-city funded programs (County of San Diego, People Assisting the Homeless (PATH) and the YMCA
Transitional Age Youth program). During the year, one hundred and forty (140) individuals
entered the list for the first time who had not previously been enrolled in any homeless
services program within the San Diego County Homeless Management Information System.
City Programs and Partnerships
Nov. 14, 2024 Item #1 Page 24 of 66
Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness.
Homelessness impacts all aspects of a community, so it truly takes a village to solve it.
Nov. 14, 2024 Item #1 Page 25 of 66
MIRA OS
y coLLEGE
Alliance for . SAIIDIEGOCOONTY Regional Solutions
Connecting North County
•~ CARLSBAD ~ JS< o t ~pa
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COMMUNITY RESOURCE CENTER .. ~1.c✓ Villa\fe Auoc~at1on Carhbad nprrirncr 1hr YJllaGr
the'T .
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on Homelessness
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The following success story is a real person experiencing homelessness in Carlsbad and connected to
community services and housing as a result of the city’s homelessness efforts. This is their story, which they
have given the city permission to share. Their name has been changed to protect their confidentiality.
Meet Frank
Male: 62
Permanently housed: May 2024
One of our most impactful stories this year is about Frank, a 62-year-old man who has been experiencing
homelessness since February 2017. Since then, Frank has stayed at different shelters and has interacted with
various support services, including the Carlsbad Police Department Homeless Outreach Team, the Brother
Benno Foundation, PATH, Interfaith Community Service’s homeless outreach team, City of Carlsbad staff, and
Community Resource Center staff. Frank faced significant challenges due to a physical disability, chronic
health conditions, and alcohol use. Since at least 2021, Frank has been navigating his Supplemental Security
Income (SSI) claim and would express interest in recovery programs only to find out there were no immediate
openings.
Frank was also often difficult to locate. However, the implementation of a coordinated approach through the
monthly meetings of the Carlsbad Collaborative made ongoing engagement easier this past year. With the
dedicated support of his case manager and care team, Frank successfully obtained senior housing in Carlsbad.
He continues to work with his case manager to stabilize his living situation.
What worked
•The Police Department Homeless Outreach Team continually engaged Frank and continued to refer
him to the city’s programs. They supported him in the motel voucher program and with assisting him
in getting his ID from the DMV.
•Community Resource Center, Interfaith Community Services and the City of Carlsbad Housing
Navigator worked closely together to support Frank in obtaining his documentation, completing his
SSI claim that provided him with permanent income, supporting him in accessing senior housing and
providing him with stabilization support in his new home.
•Case Conferencing between the organizations allowed greater collaboration to support Frank in
continual progress towards eventually gaining housing.
Success Stories
Nov. 14, 2024 Item #1 Page 26 of 66
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce
homelessness and its impacts on the community. Some of these include:
Staffing
The city’s homeless services team experienced staffing shortages due to medical leave and vacant positions.
City contracts have also had varying challenges in maintaining social service staff members and hiring new
staff members.
Limited shelter and housing resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general
housing options in North County and San Diego.
Limited options for women and seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single
females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify
accessible shelter and housing options for this population. General communal shelters are not always an
option due to extremely limited availability, health risks and mobility needs. The Haven House shelter in
Escondido has merged with Interfaith Community Services’ recuperative care program, reducing shelter beds
in the region by 49, including the majority of the available beds for single women. Staff across multiple
agencies report difficulty securing shelter options for seniors and single women.
City staff have several projects on the horizon:
•The Department of Housing & Homeless Services is continuing to provide support and monitor the
progress on the La Posada de Guadalupe shelter expansion.
•Staff launched a contract on July 1, 2024 with Interfaith Community Services utilizing the National Opioid
Settlements funding per the recommendation of City Council through a Substance Abuse Outreach and
Education program.
•Staff began utilizing new Resolution Strategies funding from the Regional Task Force on Homelessness
which is a flexible funding source to hep divert people away from homelessness.
•Staff will continue to coordinate community efforts to better implement shared housing strategies for
people experiencing homelessness.
•Staff are launching the new permanent housing program with Community Resource Center to pair
housing with supportive services utilizing Housing Choice Vouchers.
•Staff have submitted an application for the expansion of the rapid re-housing program that is expected to
be funded in the upcoming fiscal year. This will allow for additional households to access case
management and rental assistance to secure permanent housing.
Overcoming Challenges
Upcoming Work
Nov. 14, 2024 Item #1 Page 27 of 66
-----Original Message-----
From: Robin Ferencz Kotfica <rkotfica@gmail.com>
Sent: Saturday, November 9, 2024 8:17 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: More ideas about the homeless situation
Dear Christian Gutierrez,
I have reviewed the reports on Homelessness and commend the City for doing what they are. But there
are two things that have not been considered.
The City might consider setting up a special Fund, comprised of tax-free donations, from local residents
and businesses, that could supply local families in need, with temporary and immediate assistance,
providing rent money or mortgage shortfalls, when these families have suffered an unforeseen set-back, leaving them in situations where they would become homeless. Many people in Carlsbad have extra
money, and would be willing to help these families, rather than seeing them begging on street corners
with their children and pets. A special homeless relief fund could be held within the Housing
Department. The local council representatives could let their constituents know that donations would
be accepted, and that families with a temporary need could be assisted.
Also, the City could maintain a list of donors, and in the event of insufficient money in the Fund, if they
were willing, some of those donors could be called on to make additional donations, if needed.
Vagrants can sometimes be seen near the beaches and bus stops, who often leave remnants of drugs,
alcohol, trash, clothing and more unsightly messes before they move on. The City could consider
providing a small community space with tents, if needed, near some of these locations, and provide
bathrooms and showers, similar to what exists in train stations, drinking water, and trash disposal. These
facilities should be available to these people, with the condition that they must WORK there for 2- 4
hours a day, helping to maintain the cleanliness of the facility. The program could be overseen by a
Carlsbad employee or a Carlsbad community volunteer. By requiring a few hours of maintenance work,
the facility would remain sanitary, and also would provide these individuals with an opportunity to help
improve their self-esteem through productive work. If other passers-by needed to use the facilities, that
should also be accommodated for a fee, or, for help with trash clean up or other maintenance work.
Please share these ideas with the appropriate people.
Many thanks,
Robin Ferencz Kotfica
7235 San Luis St
Carlsbad, CA 92011
760-431-2093
CAUTION: Do not open attachments or click on links unless you recognize the sender and know the
content is safe.
Nov. 14, 2024 Item #1 Page 28 of 66
-----Original Message-----
From: Melissa Lane <lanemelissa_99@yahoo.com>
Sent: Monday, November 11, 2024 10:10 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Housing Commission meeting 11/14/2024 Homeless Action Plan comments
As neighboring cities strengthen their laws regarding homeless individuals, Carlsbad needs to do the
same. Our laws need to be more strict than the surrounding communities, and these laws should be
strongly enforced.
The Homeless Action Plan lists it 4 key strategies on page 36. Not one of these mentions public safety as
a priority. This should be the number one priority of the Homeless Action Plan.
Living near the village, I see Carlsbad’s current homeless issues daily, and safety and cleanliness of the community are my main concerns regarding the homeless population. Homeless individuals sleeping on
benches in the village and in the grassy area near the beach are daily occurrences. Many of them are
mentally unstable. I have been directly threatened by 2 different homeless individuals with one
threatening to shoot or kill me on 2 separate occasions and another one who tried to follow me home.
Safety of the residents in and near the village should be a priority in Carlsbad’s approach to
homelessness. Expanding the Homeless Outreach Team (HOT) presence in the village would be a
welcome change. We need expanded HOT hours and personnel to enable patrols in problem areas and
availability to deal with these situations whenever they occur.
Sincerely,
Melissa Lane
District 1 resident
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Nov. 14, 2024 Item #1 Page 29 of 66
1
From: Manager <info@babacoffee.com>
Sent: Friday, November 8, 2024 10:51 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Homeless Feedback
As business owners who have had constant, unpleasant interactions with mentally-unfit, homeless
people including violent encounters, we are advocating the city take aggressive actions to remove
people living on the streets.
They need mental healthcare attention, not meals and clothes from the enabling churches in the village.
Get them to the proper shelters.
Why should we deal with this situation while the city policy leaves mental patients wandering the village?
Thank you for your help, Reegan and Rob from Baba Coffee.
--
Respectfully,
Manager
Baba Coffee
2727 State Street
Carlsbad CA 92008
(760) 994-0666
info@babacoffee.com
Privacy and Confidentiality Notice:
This e-mail is confidential and intended solely for the person(s) or organization(s) that it is addressed
to. It does contain privileged and confidential information and if you are not the intended recipient, you
must not copy, distribute or take any action with this e-mail. If you have received this e-mail in error,
please notify Baba Coffee immediately and delete the e-mail and any attached files from your
computer. Thank you.
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safe.
Nov. 14, 2024 Item #1 Page 30 of 66
From: Doris Schiller <dorisschiller55@gmail.com>
Sent: Friday, November 8, 2024 11:08 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: homeless
This is just a commentary on my observations of homeless people in Carlsbad. I see more
homeless people now than I have ever seen in the village over the last ten years. It seems a
lot of money has gone into reducing the number of homeless in our community, but I do
not see any improvement. They are being fed, counted and clothed and the Homeless
Police know their names. They are taking their showers and using the bathroom at the
beach and then hanging out at the little grassy area by Harbor Fish in the morning where I
walk. They are often agitated and do not seem in touch with reality. I try to not make eye
contact as I am a tiny old lady that could be easily overpowered by an agitated person. The
homeless presence has changed the atmosphere of our community's nicest area.
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Nov. 14, 2024 Item #1 Page 31 of 66
From: Susan Roberts <smroberts.58@gmail.com>
Sent: Friday, November 8, 2024 11:21 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Homelessness
In order to help those who cannot help themselves because of mental health problems or
alcohol/drug addiction, we need to put teeth into making sure that they receive the
services that they need to either get back on their feet or be placed into treatment facilities.
We have tolerated this situation long enough with “housing first” used as the primary way
to make progress. It simply is not working! You can’t expect someone who is dealing with
major issues that have led them to live on the streets to necessarily know what is in their
best interests. Also, as a community we deserve to have safe and clean spaces for our
citizens. Therefore, the homeless population should be offered 3 choices: take the help
offered to them in the form of treatment, leave our community and reconnect with family,
or go to jail. It may sound harsh, but tough love works! We went from seeing maybe 5
homeless people here 10 years ago and no budget to hundreds of homeless people and a
budget of millions of dollars. What changed? Court rulings that made it impossible to
enforce our laws. The so-called compassionate approach of “housing first” has allowed
homelessness to increase and has not met the homeless populations’ needs nor the
communities’ needs. My support is behind tough love and finally finding a solution that
works for this problem.
Susan Roberts
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Nov. 14, 2024 Item #1 Page 32 of 66
From: Jason Szymanski <jcs1279@gmail.com>
Sent: Friday, November 8, 2024 11:43 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Cc: City Clerk <clerk@carlsbadca.gov>
Subject: Feedback on city's efforts to reduce homelessness
Dear City of Carlsbad,
I am writing to express concerns regarding current policies surrounding overnight vehicle
parking and camping at parks and libraries, specifically at Cole Library. The absence of
restrictions has led to the library unintentionally functioning as a day shelter, with
individuals frequently loitering inside solely to use the facilities or charge electronic
devices. This has created an environment that feels unsafe for families and discourages
parents from using the library as a safe, welcoming space for their children’s education.
I urge the City to consider policies that would prohibit overnight vehicle parking and
camping at parks and libraries, as well as to enforce a loitering ban within the library.
Additionally, designating a safe parking area specifically for those living in vehicles could
provide a balanced solution that supports individuals in need while preserving our public
spaces for their intended use.
Thank you for considering these suggestions. I look forward to seeing initiatives that will
enhance the safety and functionality of our community spaces.
Sincerely,
Jason C. Szymanski
757-416-2946 cell
Nov. 14, 2024 Item #1 Page 33 of 66
-----Original Message-----
From: Jari Pajunen <jari.pajunen@gmail.com>
Sent: Friday, November 8, 2024 3:41 PM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Carlsbad homeless benefits question
Hi Christian,
I tried to locate if we prioritize local residents (people who had address in Carlsbad prior losing home).
Do we confirm last know address or is this free for all program?
Could not find information online.
I do understand that if we receive federal and state funds to resolve homelessness, we may not track last
known address. Just interested to know if Carlsbad residents are prioritized in our program and what part of homeless budget comes from federal vs local tax payers.
Thanks for pointing me documents that clarifies!
-Jari
Sent from my iPhone
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content is safe.
Nov. 14, 2024 Item #1 Page 34 of 66
From: Keith Keating <keithkeating@gmail.com>
Sent: Tuesday, November 12, 2024 10:03 AM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Homelessness
Action plan.
1. Expedite planning approval for ADU's
2. If developer is wishing to convert 1-2 lots into apartments that have rents capped ( low
income) for 10 years
a. expedite the planning and permit process
b. waive school, water and sewer fees
3. Reject converting city owned land into a solar farm and sell that land and use the funds
for low income housing.
4. Any house foreclosed by the city for non payment of property taxes would automatically
become city owned low income housing ( including housing the existing owners., who are
now homeless)
5. Work with existing mobile home park owners to develop a new version of reduced
footprint "mobile home" park - ie 1 bed, 1 bath "boxable " style residences.
The City also needs to examine the process & fees of approving ANY housing development
to make it more affordable - just the holding costs and permit fees are adding upwards of
$100,000 to the cost of a single family residence.
Thank you for your consideration.
--
Keith Keating
cell 760-917-0844
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Nov. 14, 2024 Item #1 Page 35 of 66
From: Peggy Parrish <prparrish314@gmail.com>
Sent: Tuesday, November 12, 2024 1:38 PM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Homeless Action Plan
I want to thank the City Council, Homeless Outreach Team, Carlsbad police and others in
our city for working hard to find solutions and treat unhoused members of our society
humanely and with respect. A couple of times while on a walk I have seen officers kindly
speaking with people and trying to help, not intimidate and threaten people who struggle
with mental health issues. In spite of the Supreme Courts’ decision I do not believe
arresting people because they do not have a place to sleep is the way to deal with
homelessness. I believe our city is trying to find long term solutions and should continue to
do so.
Thank you,
Peggy Parrish
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Nov. 14, 2024 Item #1 Page 36 of 66
From: willowbrookapple@aol.com <willowbrookapple@aol.com>
Sent: Tuesday, November 12, 2024 2:07 PM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: Homeless
I would like to take this opportunity to thank the city for finally cleaning up Magee Park. I
live across the street from this park and walk my dog there daily. So very many times there
have been homeless people loitering and just trashing out the park. Sometimes I felt
unsafe but mostly just so sad that this beautiful city asset was being used in such an
unsavory way. I called homeless outreach a number of times and they said nothing could
be done. I don't know what has changed, but I applaud your efforts to return the park to the
people that pay taxes to maintain it. Well done Carlsbad! Keep it up!
Cheryl Swanson
Sent from AOL on Android
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Nov. 14, 2024 Item #1 Page 37 of 66
From: Jason Szymanski <jcs1279@gmail.com>
Sent: Thursday, November 14, 2024 11:17 AM
To: Housing <housing@carlsbadca.gov>; Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Cc: Melanie Burkholder <Melanie.Burkholder@carlsbadca.gov>
Subject: Fwd: Carlsbad Public Records Request Center Correspondence Request :: C001773-101624
Hello,
Please add my concerns around Cole library functioning as a homeless shelter to your
meeting agenda.
You may reference my email below.
Thank you,
Jason C. Szymanski
Carlsbad Community Member
____________________________________________________________________________________
On Tue, Oct 29, 2024 at 3:54 PM Jason Szymanski <jcs1279@gmail.com> wrote:
Dear Carlsbad City Council,
Thank you for your prompt response regarding the issue of homeless transients loitering in
Cole Library and parking lot.
While I appreciate the City’s efforts to address homelessness, I must respectfully disagree
with the approach of allowing the Cole Library to operate, in effect, as a shelter. Many in
the community feel that the library is shifting from a safe, educational environment into a
facility heavily occupied by transient individuals, some with troubling backgrounds that
include drug abuse and other criminal activities. This shift is impacting families and
community members who expect the library to be a sanctuary of learning and safety,
particularly for our children.
It is not unreasonable for residents to expect a library free from the presence of individuals
loitering, sleeping in vehicles, or using the library primarily as a place for shelter and
facilities access. This situation creates a concerning environment for families, who are
often uncomfortable or even deterred from visiting. Children and parents alike should be
able to enjoy the library without encountering these issues.
Nov. 14, 2024 Item #1 Page 38 of 66
Therefore, I strongly encourage the City Council to consider establishing a dedicated,
alternative safe parking area with accessible facilities. This approach would offer essential
support to individuals experiencing homelessness while maintaining the library as an
inviting space for all residents. Additionally, I recommend implementing a ban on overnight
parking at libraries and public parks. As a next step, I request that this matter be added to
the agenda for the upcoming City Council meeting to explore options that more effectively
balance community safety with the needs of our homeless population.
If necessary, I am prepared to gather signatures from concerned residents to demonstrate
the community’s strong support for this matter. Please let me know how best to proceed in
placing this request for discussion.
Thank you for considering the community’s perspective, and I look forward to seeing this
issue prioritized on the council’s agenda.
Best regards,
Jason C. Szymanski
Carlsbad Community Member
Nov. 14, 2024 Item #1 Page 39 of 66
From: Bob Stonebrook <bob@aesynergy.com>
Sent: Thursday, November 14, 2024 12:02 PM
To: Christian Gutierrez <christian.gutierrez@carlsbadca.gov>
Subject: 11/14 Housing Commission - Homelessness Update
Thank you for the opportunity to review the Homelessness Update. At the end of the day I believe it
will be more about the availability of shelter and services that will help improve our homelessness
situation than the result of the Supreme Court decision. But as part of reviewing the Annual Report,
I do think it is important for the commissioners to ask the following questions:
•This report shows 193 total homeless at the end of the fiscal year. How does that total
compare to previous years?
•What do those 193 people need to exit homelessness: is it shelter (as interim step), if so
what type and how many units; housing, what type and how many units; services, what
type and how many.
•Who/which organizations specifically are working on providing those needs?
•What impact does Homeless Services see from the passage of Prop 36 which should
restore court-mandated drug treatment?
Thank you, Bob
Robert Stonebrook
Principal, AEsynergy
+1-760-281-3242
Nov. 14, 2024 Item #1 Page 40 of 66
::c"'
_r·' \l'-'\lll'l(I\ ~ •
Nov. 14, 2024
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Jessica Klein, Senior Program Manager
Housing & Homeless Services
Shaun Lawton, Lieutenant
Police Department
REDUCING HOMELESSNESSANNUAL REPORTJuly 1, 2023 – June 30, 2024
Nov. 14, 2024 Item #1 Page 41 of 66
HOMELESSNESS ANNUAL REPORT
2
Presentation
Annual Homelessness Report
Nov. 14, 2024 Item #1 Page 42 of 66
staff,enab/in,1~
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2023
New Homelessness Action Plan
3Nov. 14, 2024 Item #1 Page 43 of 66
HOMELESSNESS ANNUAL REPORT
Plan Structure
Key strategies for how the
city will make impacts within
the main areas of focus.
Initiatives that support each
strategy.
Strategies Initiatives 4Nov. 14, 2024 Item #1 Page 44 of 66
2023-24
Annual
resource needs
& budget
Homelessness Action Plan
Strategies Initiatives
2024-25
Annual
resource needs
& budget
2025-26
Annual
resource needs
& budget
2026-27
Annual
resource needs
& budget
2027-28
Annual
resource needs
& budget
{city of
Carlsbad
HOMELESSNESS ANNUAL REPORT
STRATEGIES
1. Develop and maintain the city’s capacity to prevent and reduce homelessness and its
impacts on the community.
2. Coordinate, collaborate, and support local efforts and organizations working to
address homelessness in Carlsbad.
3. Be active in external policy issues to influence strategies and impacts to the city and
region.
4. Retain, protect and increase the supply of housing and other affordable living
options in Carlsbad.
5Nov. 14, 2024 Item #1 Page 45 of 66
{city of
Carlsbad
Homelessness
Action Plan
HOMELESSNESS ANNUAL REPORT
6Nov. 14, 2024 Item #1 Page 46 of 66
SOCIAL
WORKERS
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COLLABORATION
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7Nov. 14, 2024 Item #1 Page 47 of 66
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People transitioned to permanent
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65
Shelter placements
Unduplicated contacts
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8Nov. 14, 2024 Item #1 Page 48 of 66
By-name list-FY 2023-24
193
Peop le enro ll ed in
Carlsbad programs o n
Ju ne 30, 2024
133
•
672
Unduplica ted
individuals served
Individuals found permanent housing through
programs in the city
Totals
395
New enro llments
140
New to Sa n Diego County
Home less Management
Information System (HMIS)
255
Previously enro lled in the HMIS
system
HOMELESSNESS ANNUAL REPORT
AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety
9Nov. 14, 2024 Item #1 Page 49 of 66
{city of
Carlsbad
Shelter and Housing
•La Posada de Guadalupe Shelter
•Motel vouchers
•Alliance for Regional Solutions (ARS)
•Rapid re-housing (local, CoC, & ERF)
•Carlsbad housing navigator
•Homelessness prevention
•Women’s Resource Center
HOMELESSNESS ANNUAL REPORT
10Nov. 14, 2024 Item #1 Page 50 of 66
{city of
Carlsbad
Shelter and Housing
HOMELESSNESS ANNUAL REPORT
11Nov. 14, 2024 Item #1 Page 51 of 66
People transitioned
to permanent housing
Hotel voucher
STAYS
Households provided
with prevention services
New shelter placements
Bridge Motel Vouchers
HOMELESSNESS ANNUAL REPORT
12
38
Households Served
30
Nov. 14, 2024 Item #1 Page 52 of 66
-.
'
Outreach and Access to Services
•Outreach Social Workers
•Peer Support
•Employment & Benefits Specialist
•Carlsbad Service Center
•Street Medicine
HOMELESSNESS ANNUAL REPORT
13Nov. 14, 2024 Item #1 Page 53 of 66
{city of
Carlsbad
Outreach and Access to Services
HOMELESSNESS ANNUAL REPORT
14Nov. 14, 2024 Item #1 Page 54 of 66
' • ; Partners with ::£:!l: PDHOT
-,
Outreach touchpoints
4. 0 FTE Outreach &
peer support staff
Total people served
Outreach and Access to Services
HOMELESSNESS ANNUAL REPORT
15Nov. 14, 2024 Item #1 Page 55 of 66
98%
Accepted services
Public Safety
•Carlsbad PD Homeless Outreach Team (HOT)
•Abandoned trash clean up
•Portable restrooms
HOMELESSNESS ANNUAL REPORT
16Nov. 14, 2024 Item #1 Page 56 of 66
{city of
Carlsbad
Police Calls for Service
6,974 calls
4,054 officer initiated
2,920 dispatched
6.5%Related to homelessness
HOMELESSNESS ANNUAL REPORT
17Nov. 14, 2024 Item #1 Page 57 of 66
{city of
Carlsbad
Police Calls for Service
HOMELESSNESS ANNUAL REPORT
18
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 7% 7% 7% 5%
Homeless-related arrests 14.5% 13.6% 17% 21%
Homeless-related citations 3% 8% 6% 1%
Homeless-related mental health holds 4% 2% 4% 10%
Nov. 14, 2024 Item #1 Page 58 of 66
{city of
Carlsbad
HOMELESSNESS ANNUAL REPORT
19Nov. 14, 2024 Item #1 Page 59 of 66
CAR LSBAD C01NNECTS REPORTS*
Aband oned Trash 7
Abandon ed Pro perty s
Aband oned Shopping Cart 3
~ People Living in Vehi cle
Peopl e Living Un shelte r ed
Total
*4/29/2024 -6/30/2024
11
10
36
{city of
Carlsbad
HOMELESSNESS ANNUAL REPORT
20Nov. 14, 2024 Item #1 Page 60 of 66
ERF SUMMARY
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Transitioned to permanent housing
6
La Posada STAYS
142
Total people served
Enrolled with outreach
Hotel voucher
STAYS
89 Received
MEDICAL CARE
2024 Point-in-Time Count
•Unduplicated count of sheltered and unsheltered
•Required by federal housing department
•Held this year in January 2024
HOMELESSNESS ANNUAL REPORT
21Nov. 14, 2024 Item #1 Page 61 of 66
{city of
Carlsbad
HOMELESSNESS ANNUAL REPORT
Data 2022 2023 2024 Change
from 22-23
Change
from 23-24
Carlsbad sheltered 43 43 38 0%-11%
Carlsbad unsheltered 75 60 112 -20%87%
Carlsbad total 118 103 150 -13%47%
North County Coastal sheltered 276 360 230 30%-36%
North County Coastal unsheltered 469 423 596 -10%41%
North County Coastal total 745 783 826 5%5%
22Nov. 14, 2024 Item #1 Page 62 of 66
Unsheltered PITC and BNL 2023
HOMELESSNESS ANNUAL REPORT
23Nov. 14, 2024 Item #1 Page 63 of 66
• • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt ................ , ........ . ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • ttttttttttttt
Unsheltered PITC and BNL 2024
HOMELESSNESS ANNUAL REPORT
24Nov. 14, 2024 Item #1 Page 64 of 66
• • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • ttttttttttttttttttttttttt • • • • • • • • • • • • • • • • • • • • • • • • • tttttttttttttttttttfftttt • • • • • • • • • • • • • • • • • • • • • • tttttttttttttttttttfft
End of Year Status Update
HOMELESSNESS ANNUAL REPORT
25Nov. 14, 2024 Item #1 Page 65 of 66
Status update-End of FY 2023-24
179
People
enrolled
1.7%
Veterans
7 Families
14 Children
average monthly
income: $1,856.86
,. .,
~
~
40% Aged
55+
average
monthly income:
$1036.80
28% Chronically*
homeless
average monthly
income: $693.77
*Reported a permanent disability
and 7 year+ experiencing
homelessness
Questions
HOMELESSNESS ANNUAL REPORT
26Nov. 14, 2024 Item #1 Page 66 of 66
{city of
Carlsbad