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HomeMy WebLinkAboutStation Automation Inc dba PSTrax; 2024-11-21;1 of 16 PS TRAX MASTER AGREEMENT This Master Agreement (this “Agreement”) is entered into by and between Station Automation, Inc. dba PSTrax, a Delaware corporation ("PSTrax") with a place of business at 5837 S. Gallup St., Suite 140, Littleton, CO 80120, and City of Carlsbad, California, a municipal corporation (“CLIENT”). PSTrax and CLIENT are sometimes referred to jointly as the “Parties” or singularly as a “Party.” WHEREAS, CLIENT desires to obtain access to the hosted "software as a service" modules with respect to automate its operations; and PSTrax wishes to provide the hosted "software as a service" modules to CLIENT, each on the terms and conditions set forth in this Agreement. Any changes to this Agreement shall be mutually agreed upon by the Parties by executing an amendment to the Agreement. NOW, THEREFORE, in consideration of the mutual terms and promises set forth herein, the Parties agree as follows: 1. INITIAL TERM. The Initial Term of this Agreement shall be for one (1) year. The City Manager may amend the Agreement to extend it for four (4) additional one (1) year terms or parts thereof (“Renewal Term”). Extensions will be based upon a satisfactory review of PSTrax's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement. The start date of the Initial Term shall be November 19, 2024. 2. TERMINATION NOTICE. CLIENT shall be committed to the entirety of the Initial Term and shall be responsible for the fees of all the licensed modules originally purchased in Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 2 of 16 Exhibit A: Modules & Pricing unless termination is due to PSTrax’s breach of this Agreement, in which case CLIENT will pay cost of services satisfactorily delivered up to the time of termination and PSTrax will refund any unused prorated prepaid fees. CLIENT may terminate this Agreement for convenience at any time after a discussion, and written notice to the other party. For clarity, license fees paid for the then current Agreement year are non-refundable. 3. AUTO RENEWAL. There will be no auto renewal of the Agreement. 4. LICENSED MODULES. PSTrax is a hosted "software as a service" that consists of several modules. This Agreement grants CLIENT a license to use one or more of the modules. CLIENT has selected the modules it wants to license in Exhibit A: Modules & Pricing. CLIENT has the right to use the modules for the duration this Agreement remains in effect. 5. ADDITIONAL MODULES. CLIENT may license additional modules at any time by executing an amendment to this Agreement. If additional modules are licensed in the first year of this Agreement, PSTrax will honor any previous pricing that was provided. 6. USER LICENSES. PSTrax does not limit the numbers of users in the system. CLIENT may add as many users as needed. Each user in the PSTrax system will have a unique login and password and role-based security access for each module. 7. SCOPE OF WORK. Pricing for each module is determined by the scope of work. The scope of work is based on either the "number of active" stations, vehicles or managed locations. Active means items being actively managed in the system. Active does not include retired items. CLIENT'S initial scope of work is detailed in Exhibit B: Modules & Pricing. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 3 of 16 8. SCOPE OF WORK INCREASES & ANNUAL AUDIT. CLIENT is able to add stations, vehicles or managed locations into the system at any time throughout the year. Before each anniversary date, PSTrax will perform an audit of CLIENT'S system to compare the "number of active" stations, vehicles or managed locations to the initial scope of work detailed in Exhibit A: Modules & Pricing. Additional charges may apply if the "number of active" stations, vehicles or managed locations exceeds the initial scope of work. PSTrax shall notify CLIENT about any additional charges due to scope of work increases and the Parties will execute an amendment to reflect the change in scope of work. 9. ANNUAL INCREASE. Software license fees may be subject to an annual price increase to account for additional system functionality, cost of business, and inflation. Except for Section 3 – Auto Renewal and Section 8 - Scope of Work Increases, the annual increase to the per-unit pricing will not exceed five (5) percent compared to the previous year’s per-unit pricing unless otherwise specified in this Agreement. CLIENT shall receive written notice of any price increase at least 45 days prior to the commencement of any applicable Renewal Term. For clarity, PSTrax may issue a price increase a maximum of once per year commencing on the first Renewal Term. 10. PAYMENT. PSTrax shall send invoices to the contact provided by CLIENT in the Invoicing section below. Payment terms for all invoices shall be Net-45 days. Annual software license fees and one-time implementation fees shall be invoiced at the time this Agreement is mutually executed by the Parties and according to the preferences selected by CLIENT in Exhibit B: Financing Terms. For clarity, this Agreement includes implementations services at no additional cost to upgrade the vehicles module of the application. Each year thereafter, the annual software license fees, and any amortized/spread one-time implementation fees, shall be invoiced at least 30 days prior to the anniversary date. PSTrax may suspend CLIENT'S license(s) Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 4 of 16 in the event of payment delinquency. In the event this Agreement is terminated, any outstanding unpaid fees shall be due including any amortized/spread one-time implementation fees unless due to PSTrax’s breach. 11. IMPLEMENTATION. PSTrax shall be responsible for managing the implementation of the modules licensed by CLIENT. This includes set up of the modules, organizing documents provided by CLIENT, configuring modules to CLIENT'S requirements, importing CLIENT'S data, admin training, and assisting with go-live. PSTrax will assign a Project Manager from its team to manage the implementation process and to ensure the project is completed in the agreed upon time period. CLIENT shall provide its existing documentation to PSTrax in a timely manner. CLIENT shall have the opportunity to review and approve the modules prior to go-live. 12. ONGOING CHANGES & SUPPORT. As part of CLIENT'S annual software license fees, PSTrax shall provide unlimited ongoing changes and support to CLIENT including configuration, training, technical support and adjustments for the licensed modules. 13. TRAVEL. PSTrax shall conduct all implementation, training and support meetings with CLIENT virtually using a video conferencing service. Travel is not anticipated and is not included in the pricing provided. Any travel requested by CLIENT shall be invoiced separately. PSTrax shall have CLIENT approve all travel requests in writing prior to purchasing. 14. CHANGES TO PLATFORM. PSTrax is a multi-tenant platform. PSTrax may, in its sole discretion, make any changes to the modules that it deems necessary or useful to maintain or enhance the quality or delivery of PSTrax's products or services to its customers, the competitive strength of, or market for, PSTrax's products or services, the modules' cost efficiency or performance, or to comply with applicable law. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 5 of 16 15. DATA OWNERSHIP & RETENTION. CLIENT owns its data stored in PSTrax under all circumstances. CLIENT may export its data at any time using the front-end user interface. Upon request, PSTrax will provide CLIENT a copy of its data in digital format. CLIENT may request a copy of its data while this Agreement remains in effect, and up to 36 months after the termination of this Agreement. PSTrax shall retain CLIENT'S data for 36 months after the termination of this Agreement, unless CLIENT requests otherwise. Thereafter, PSTrax will destroy all CLIENT data in its possession or control and will certify in writing as to its destruction upon CLIENT’s request. 16. HOSTING SERVICES. The PSTrax system is hosted by Amazon Web Services – or a comparable top-tier hosting services provider – and uses commercially reasonable measures to maintain the security, stability and availability of the service. PSTrax and its hosting services provider shall not be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, failure, outages, delay or interruption of service resulting from the hosting services. PSTrax shall use commercially reasonable efforts to resume performance as soon as practicable under the circumstances. 17. FORCE MAJEURE. PSTrax shall not be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, pandemics, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services. PSTrax shall use commercially reasonable efforts to resume performance as soon as practicable under the circumstances, and CLIENT will not be liable for its payment obligations until PSTrax resumes performance. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 6 of 16 18. COMPLIANCE. CLIENT is responsible for ensuring that its checks and inspections being documented in PSTrax comply with local, state and federal regulations, including, without limitation, NFPA guidelines, Department of Transportation (DOT) guidelines, OSHA guidelines, DEA requirements, manufacturer recommendations, and the standard operating procedures (SOP) of the authority having jurisdiction (AHJ). 19. INTELLECTUAL PROPERTY. Except for rights expressly granted under this Agreement, nothing in this Agreement shall function to transfer any of either Party's intellectual property rights to the other Party, and Parties shall retain exclusive interest in and ownership of its intellectual property developed before this Agreement or developed outside the scope of this Agreement. 20. INDEMNIFICATION. PSTrax shall indemnify, defend, and hold harmless CLIENT and its officers, elected and appointed officials, employees and volunteers from and against any and all Third Party claims and causes of action, as well as related losses, liabilities, judgments, awards, settlements, damages, expenses and costs (including reasonable attorney’s fees and related court costs and expenses) (collectively, “Damages”) incurred or suffered by CLIENT which directly relate to or directly arise out of the violation or infringement of any third-party intellectual property rights by CLIENT’s authorized use of the software. Infringement Cures. Should the software or any part thereof become, or in PSTrax’s reasonable opinion be likely to become, the subject of a claim for infringement of a third party intellectual property right, then PSTrax shall, at its sole option and expense: (i) procure for CLIENT the right to use and access the infringing or potentially infringing item(s) of the software (“Affected Software”) free of any liability for infringement; or (ii) replace or modify the Affected Software with a non-infringing substitute otherwise materially complying with the functionality of the replaced system; or (iii) if neither of the foregoing is reasonably practicable, terminate the right Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 7 of 16 to use and access the Affected Software and refund any prorated unused prepaid fees. However, in the event PSTrax exercises option (iii), PSTrax shall provide CLIENT with 90 days of use and access to the Affected Software and refund any prorated prepaid fees. 21. CONFIDENTIAL INFORMATION. Any software, materials, information, files, and documentation provided by one Party to the other Party in connection herewith shall be regarded as confidential and proprietary, and shall be treated and maintained as such. Parties shall not disclose any confidential or proprietary information received from the other Party in connection herewith without the prior written consent of the other Party, except as may be required by the California Public Records Act (California Government Code § 6250 et seq.), California Civil Discovery Act (California Code of Civil Procedure § 2016.010 et seq.), or other applicable law. 22. USE OF NAME. CLIENT agrees that PSTrax may identify it as a customer in its promotional materials for the purpose of identifying a business relationship only. CLIENT may request that PSTrax stop doing so by submitting an email to marketing@pstrax.com at any time. Customer acknowledges that it may take PSTrax up to 30 days to process such request. 23. DISPUTE RESOLUTION. The Parties agree to attempt to resolve any disputes amicably by mutual discussion. If the dispute cannot be resolved by mutual discussion, the Parties shall participate in mediation to attempt to resolve the dispute before conducting litigation. 24. GOVERNING LAW. This Agreement shall be governed by and construed in accordance with the laws of the State of California regardless of conflict of laws principles. PSTrax agrees and stipulates that the proper venue and jurisdiction for resolution of any disputes between the parties arising out of this Agreement is the State Superior Court, San Diego County, California. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 8 of 16 25. LIMITATION OF LIABILITY. Except for PSTrax’s indemnification obligations, in no event shall PSTrax's liability arising out of or related to this Agreement, whether in contract, tort or under any other theory of liability exceed in the aggregate the total annual software license fees paid by CLIENT during the twelve (12) months immediately preceding the date of the event giving rise to the claim. 26. CITY OF CARLSBAD INSURANCE REQUIREMENTS. Exhibit “C” is hereby incorporated into the Agreement. 27. SEVERABILITY. If any provision of this Agreement is held in whole or in part to be unenforceable for any reason, the remainder of that provision and of the entire Agreement shall be severable and remain in effect. 28. ENTIRETY OF AGREEMENT. This Agreement sets forth the entire Agreement and understanding of the Parties relating to the subject matter contained herein. Neither party shall be bound by any representation other than as expressly stated in this Agreement, or by a written amendment to this Agreement signed by authorized representatives of the Parties. 29. ELECTRONIC SIGNATURES. The Parties may execute this Agreement, including any amendments, by electronic means, including the use of electronic signatures. This Agreement may be signed and delivered in two or more counterparts, all of which when so signed shall have the full force and effect of an original. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 9 of 16 INVOICING Please provide the best billing contact information for your agency. This should be the person/department that is responsible for receiving and processing invoices. Name: Brent Gerber Title: Senior Management Analyst Email: Brent.Gerber@carlsbadca.gov Phone: 442.339.2450 Address: City of Carlsbad Information Technology Department 1635 Faraday Avenue Carlsbad, CA 92008 Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 10 of 16 ACCEPTANCE By signing below, CLIENT and PSTrax agree to the pricing, terms, and conditions of this Agreement. Each Party certifies that its signer is an authorized signatory. City of Carlsbad, California, a municipal corporation Signature: Name: Title: Email: Phone: Date: APPROVED AS TO FORM: CINDIE K. McMAHON, City Attorney BY: _____________________________ Deputy City Attorney Station Automation, Inc. (dba PSTrax) Signature: Name: Scott Bergeron Title: President Email: scott@pstrax.com Phone: 888-330-6006 Date: ATTEST: SHERRY FREISINGER, City Clerk By: Senior Deputy City Clerk Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 11/21/2024 Maria.Callander@carlsbadca.gov Maria Callander Director of Information Technology 760 607 9170 11/21/2024 11 of 16 If signed electronically, a copy of the executed Agreement will be automatically emailed to the Parties. If printed and signed with pen, please email ALL PAGES of this Agreement to sales@pstrax.com. EXHIBIT A: FINANCING TERMS Initial Term The Initial Term "locks in" the general pricing in Exhibit A: Modules & Pricing. During the time period selected, pricing adjustments will only occur because of Section 8 - Scope of Work Increases & Annual Audit and Section 9 - Annual Increase in the terms below. Select the Initial Term of the Agreement: Choose 1 to 5 years: 1 year (4 optional one (1) year extensions) Annual Software License Fees Check a payment preference for the Annual Software License Fees: X Pay the entire Annual Software License Fees now. Prorate the Annual Software License Fees to sync up with this date: Other instructions (optional): One-Time Implementation Fees Check a payment preference for the One-Time Implementation Fees: N/A Pay the entire one-time implementation fees now. Amortize/spread the implementation fees into equal annual parts over the Initial Term selected above (if multi-year Initial Term is selected). Other instructions (optional): Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 12 of 16 EXHIBIT B: PRICING & MODULES The PSTrax system consists of seven modules. You may add additional modules at any time. Each module has an annual software license fee and a one-time implementation fee that is based on the scope of work. Pricing is valid for 90 days. Please contact your PSTrax Representative for adjustments to the modules priced below. Module Scope of Work Price Total Annual Software License Fees (includes software, hosting, support, training, ongoing changes) Vehicle Includes: Reserve Truck - Sta. 5, T107 // B105, Brush 103, Brush 106, E105, Engine 101, Engine 102, Engine 103, Engine 104, Engine 106, Lifeguard 1073 - F1017, Lifeguard 1074 - F1069, OES Brush, RA 101, RA 102, RA 103, RA 106, RA 107, Reserve BC, Reserve Engine - Sta. 2, Reserve Engine - Sta. 5, Reserve RA - Sta 1, Reserve RA - Sta 2, Reserve RA Ghost - Fleet, Reserve RA st 5, TU103 Trench Trailer, U103 Chevy Duramax, US104 25 N/C vehicles includes : Calderwood, Chrissy, Davidson, Escape - Robinson, Escape - Valdez, Explorer - Maldonado, Lifeguard UTV, Lynds, Mobile Command Unit, New Ambulance (replacing F1037), 29 Vehicles $217.00 $6,293.00 Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 13 of 16 New Ambulance (replacing F1038), New Ambulance (replacing F1100), New Lifeguard Tacoma(replacing F1017), New Lightning (replacing F570), New Maverick (replacing F257), Niro - Cheung, Ordille, Pearson, pool vehicle, Pool Vehicle - Van, PWC1079 - F1094, Salcedo, St 5 Utility F150, Stake-side Utility, Training BC Tucker, UTV103 First Arriving Integration Includes: 7 Stations / Buildings $50.00 $350.00 $6,643.00 One-Time Implementation Fees (includes project management, data import, configuration, training, rollout) Vehicle 0 Vehicles $70.00 $0.00 Station 0 Stations / Buildings $75.00 $0.00 SCBA 0 Stations / Buildings $70.00 $0.00 PPE 0 Stations / Buildings $70.00 $0.00 Critical Asset 0 Stations / Buildings $70.00 $0.00 Supplies 0 Stations / Buildings $90.00 $0.00 Controlled Substance 0 Managed Containers $50.00 $0.00 $0.00 Total Annual (USD): $6,643.00 * Annual Fees Total does NOT include any pricing adjustments resulting from the agreement terms such as annual CPI adjustments or scope of work increases. ** Stations/Buildings is the pricing metric to determine agency size. Other Special Instructions: None Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 14 of 16 EXHIBIT C CITY OF CARLSBAD INSURANCE REQUIREMENTS 1.0 INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor’s agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A- :VII"; OR with a surplus line insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating in the latest Best’s Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 1.1 Coverages and Limits. Contractor will maintain the types of coverages and minimum limits indicated below, unless Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 1.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an “occurrence” basis, including personal & advertising injury, with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 1.1.2 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 15 of 16 1.1.3 Professional Liability. Errors and omissions liability appropriate to Contractor’s profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 1.1.4 Cyber Liability Insurance. At all times during the performance of work under this Agreement and for sixty (60) months following the date of Agreement termination, the Contractor will carry and maintain, at its own expense, Cyber Liability insurance with limits of not less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. 1.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 1.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. 1.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 1.2.3 If Contractor maintains higher limits than the minimums shown above, the City requires and will be entitled to coverage for the higher limits maintained by Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage will be available to the City.” 1.2.4 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 1.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 1.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 16 of 16 for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 1.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 11/21/2024 Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194 WORKERS’ COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 04 03 06 (Ed. 4-84) WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT – CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the schedule (This agreement applies only to the extent that you per-form work under a written contract that requires you to obtain this agreement from us.) You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule. The additional premium for this endorsement shall be of the California workers’ compensation premium otherwise due on such remuneration. SCHEDULE Person or Organization Job Description IN FAVOR OF: This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective: Policy No: Endorsement No: Insured: Insurance Company: Countersigned by WC 04 03 06 Copyright 1983 National Council on Compensation Insurance Docusign Envelope ID: DBFF29F4-5586-4FB7-8CE1-40172F8FD194