HomeMy WebLinkAbout2024-11-12; City Council Legislative Subcommittee; ; Windsor Pointe Advocacy – Letter of Support Meeting Date: Nov. 12, 2024
To: Legislative Subcommittee
From: Jason Haber, Intergovernmental Affairs Director
Staff Contact: Jason Haber, Intergovernmental Affairs Director
jason.haber@carlsbadca.gov, 442-339-2958
Subject: Windsor Pointe Advocacy – Letter of Support
District: All
Recommended Action
Consider a referral from the Carlsbad City Council to draft a letter for the region’s legislators to sign
in support of the City of Carlsbad’s efforts to hold Affirmed Housing accountable for their
commitments on Windsor Pointe for future review and approval by the City Council.
Discussion
On Oct. 22, 2024, the Carlsbad City Council received a progress report on City Council-directed
actions related to the Windsor Pointe Affordable Housing Project. After receiving the report, the
City Council directed staff to work with the Legislative Subcommittee to draft letters for the
region’s legislators in support of the City of Carlsbad’s efforts to hold Affirmed Housing accountable
for their commitments on Windsor Pointe and return to the City Council for approval of those draft
letters.
Next Steps
Staff will incorporate input received from the Legislative Subcommittee into the draft letter(s) to be
presented to the City Council for approval at a future meeting.
Exhibits
1. DRAFT Letter of Support
2. Oct. 22, 2024 – City Council Agenda Item #6 Staff Report
LEGISLATIVE SUBCOMMITTEE
Nov. 12, 2024 Item #6 Page 1 of 29
Exhibit 1
DRAFT
[Letterheads/Logos/Seals of All Signatories]
[Date]
To Carlsbad Residents and the Carlsbad City Council,
Subject: Commitment to Adequately Staffed Supportive Housing Projects
As representatives across local, county, state, and federal levels, we join together in support of the City
of Carlsbad’s efforts to ensure permanent supportive housing projects have adequate resources to
ensure high quality operations and appropriate supportive service levels. This letter serves to reinforce
our collective dedication to maintaining the highest standards of integrity, transparency, and
commitment from developers and partner funding agencies.
Background on Windsor Pointe and the Importance of Accountability
The City of Carlsbad has recently experienced a difficult start up period with a permanent supportive
housing project, the Windsor Pointe project by Carlsbad Veteran Housing, L.P, AHG Windsor Pointe, LLC,
and Affirmed Housing Group, Inc. (collectively, Affirmed Housing). Affirmed Housing made commitments
to the city and its residents regarding the operations and services of this project when city funding was
approved by the City Council. Operational subsidy for the project comes from the State of California’s No
Place Like Home program which has proven to be insufficient to provide the operational support
necessary for this project. Our shared goal is to ensure these commitments are met in full, guaranteeing
that Windsor Pointe delivers the intended value to the community.
Since its opening, concerns have surfaced around the perception that these commitments have not been
fully honored. Fulfilling promises made to the public is essential not only to the success of Windsor
Pointe but also to the credibility of affordable housing initiatives across our region, the state, and the
nation.
Our Shared Commitment
We are committed to supporting Carlsbad’s efforts to:
•Ensure project operating budgets are adequate to deliver the staffing necessary to provide the
services and security necessary to support the needs of residents.
•Advocate for defined staffing standards in the delivery of affordable housing and supportive
services.
•Promote policies and frameworks that ensure all parties are accountable to project goals and
community expectations.
Next Steps
Together, we seek to collaborate with Carlsbad’s leadership to explore and support operational
improvements and potential legislative and regulatory measures that ensure successful permanent
Nov. 12, 2024 Item #6 Page 2 of 29
Exhibit 1
supportive housing projects. By signing this letter, we affirm our shared commitment to ensuring that
Windsor Pointe and similar projects meet the expectations set forth for them.
In Closing
We stand with the City of Carlsbad and its residents in pursuing high quality, well operated permanent
supportive housing developments. We look forward to working together to protect the project residents’
and community’s interests and ensure Windsor Pointe is the successful, beneficial project it is intended
to be.
Sincerely,
[Names and Titles of All Signatories]
Nov. 12, 2024 Item #6 Page 3 of 29
Nov. 12, 2024 Item #6 Page 4 of 29
Exhibit 2
Nov. 12, 2024 Item #6 Page 5 of 29
Nov. 12, 2024 Item #6 Page 6 of 29
Nov. 12, 2024 Item #6 Page 7 of 29
Nov. 12, 2024 Item #6 Page 8 of 29
Nov. 12, 2024 Item #6 Page 9 of 29
Nov. 12, 2024 Item #6 Page 10 of 29
Nov. 12, 2024 Item #6 Page 11 of 29
• .
Qlountu nf ~an ~uso
KIMBERLY GIARDINA, DSW, MSW
DEPUTY CHIEF ADMINISTRATIVE OFFICER
HEAL TH AND HUMAN SERVICES AGENCY
1600 PACIFIC HIGHWAY, ROOM 206, MAIL STOP P-501
SAN DIEGO, CA 92101-2417
October 8, 2024
TO:
FROM:
(619) 515-6555 • FAX (619) 515-6556
Supervisor Nora Vargas, Chairwoman
Supervisor Terra Lawson-Remer, Vice Chair
Supervisor Joel Anderson
Supervisor Monica Montgomery Steppe
Supervisor Jim Desmond
Kimberly Giardina, Deputy Chief Administrative Officer
Health and Human Services Agency
Exhibit 1
PATTY KAY DANON
CHIEF OPERATIONS OFFICER
UPDATE ON ENHANCING SAFETY AND SERVICES AT NO PLACE LIKE HOME
AFFORDABLE HOUSING DEVELOPMENTS
The No Place Like Home (NPLH) State program was created to develop permanent supportive housing for
people in need of mental health services and who are experiencing homelessness, chronic homelessness, or
are at-risk of chronic homelessness. People who are experiencing homelessness and have a serious mental
illness (SMI) diagnosis are linked to NPLH units via the regional Coordinated Entry System (CES). CES
is an evidence-based strategy that focuses on housing and service coordination designed to link individuals
or families experiencing homelessness to the most appropriate housing solution based on their needs.
As an Alternative Process County grantee, the County of San Diego (County) provides funding (via
deferred loans) for the construction, acquisition, and/or rehabilitation of permanent supportive housing that
serves NPLH eligible tenants. Additionally, through County Behavioral Health Services (BHS), the County
must commit to providing access to necessary behavioral health supportive services for no less than 20
years. The County may also provide a Capitalized Operating Subsidy Reserve (COSR) for developments
that are not able to secure Project Based Vouchers. The COSR may be used to subsidize eligible operating
expenses for NPLH assisted units at a development.
Since 2020, the County has provided NPLH funds to 21 developments across the County. Seven have
completed construction and now provide affordable housing and services to County residents. This funding
has enabled the County to significantly expand capacity to permanently house people experiencing
homelessness with behavioral health conditions, adding 192 new units paired with services across the
county. Data is tracked and reported annually to the State and indicate positive outcomes for residents. For
the last reporting period, more than 92% of residents in NPLH units countywide had remained in their
housing unit for more than a year.
On April 9, 2024 (5), the San Diego County Board of Supervisors (Board) approved the following actions
to enhance support for people with serious mental illness who are living in permanent supportive housing
units funded by the NPLH program:
Oct. 22, 2024 Item #6 Page 8 of 26
Nov. 12, 2024 Item #6 Page 12 of 29
Board of Supervisors
October 8, 2024
Page 2 of 4
• Implement a pilot program to increase services for residents with serious mental illness living in
the four affordable housing developments with NPLH units in North County to include enhanced
clinical support seven days per week.
• Ensure all personnel on-site receive Mental Health First Aid training and be trained on how to refer
people to 24/7 behavioral health crisis response resources.
• Develop a two-part plan to 1) ensure visitors are checked in and out which allows on-site staff to
have awareness of who is on the property, and 2) assess current staffing needs to ensure at least one
staff member who has the Mental Health First Aid training is on-site at all times.
• Report back to the Board within 90 days with an update on the plans for the four developments in
North County that have NPLH units.
• Report back to the Board within six months with an update on progress, outcomes, and a plan to
implement these changes countywide.
In response to these Board actions, a 90-day update via memorandum was provided on July I 8, 2024.
Today's memorandum includes the six-month update on progress, outcomes, and a plan to implement these
changes countywide.
The Board directed initial efforts to be piloted at the following affordable housing developments in North
County: Windsor Pointe (Carlsbad), Valley Senior Village (Escondido), Greenbrier Village (Oceanside),
and Santa Fe Senior Village (Vista). Windsor Pointe and Valley Senior Village are both fully occupied,
Greenbrier Village began leasing up new residents in September 2024, and Santa Fe Senior Village is
currently under construction.
Update on Enhanced Clinical Support at NPLH Developments
As an initial step in pilot implementation, staff has explored funding opportunities to add enhanced clinical
support seven days per week and maximize the level of services and hours of case management services
and referrals to residents. Expansion to seven day a week services is estimated to cost nearly $700,000
annually and is not reimbursable to Medi-Cal; therefore, would result in additional County cost. Funding
has not yet been identified to support such increased service levels at this time. Any new General Fund
resources required may result in budget reductions in other programs. Staff will continue to explore funding
opportunities to enhance clinical support at the four North County NPLH developments and countywide,
which may be available through opportunities such as behavioral health payment reform.
On a parallel track, an array of existing behavioral health services and other comprehensive supports funded
by County BHS, including the Tenant Peer Support Services (TPSS) program, are proactively being made
available to residents within the NPLH developments to enhance resident well-being.
Information related to County-funded TPSS services and hours at the four identified sites was previously
provided in the July 2024 memorandum. To summarize those available County-funded services:
• At Windsor Pointe, earlier this year, County BHS expanded TPSS to provide 44 hours of service
each week. The County has also worked with the developer to make additional funding available
for on-site support through the COSR funding agreement.
• At Valley Senior Village, TPSS provides eight scheduled "office hours" each month in addition to
providing individual engagement. TPSS actively engages tenants on an ongoing basis and helps
connect them to referrals for outpatient clinic services, Strengths-Based Case Management
(SBCM), Assertive Community Treatment (ACT), and additional community-based services as
needed.
• Throughout the lease-up process currently underway at Greenbrier Village, TPSS engages with
tenants prior to and through the move-in process to meet individual needs, which includes
Oct. 22, 2024 Item #6 Page 9 of 26
Nov. 12, 2024 Item #6 Page 13 of 29
Board of Supervisors
October 8, 2024
Page 3 of 4
navigating lease signings and gathering necessary documentation for income verification. This may
involve helping tenants collect and organize various financial documents such as bank statements,
benefit award letters, and pay stubs.
• While the lease-up process has not started at Sante Fe Senior Village, TPSS is already engaging
with property management on best practices and preparing to support incoming tenants. TPSS will
be ready to provide the same comprehensive move-in assistance and documentation support offered
at Greenbrier Village during the lease-up process.
In addition to County BHS funded services, residents have access to voluntary resident services funded by
the respective affordable housing developer. At Windsor Pointe, Interfaith Community Services is
contracted to provide case management to all residents including linkage to community support programs,
clothing, employment, food, mental health services, and conducts resident engagement activities. At Valley
Senior Village and Greenbrier Village, Hope Through Housing provides the same resident services offered
at Windsor Pointe. Once construction is completed at Santa Fe Senior Village, Hope Through Housing will
provide resident services. These services are for all residents in the development and not exclusive of those
residing in NPLH units. This collaborative approach is further enhanced by the County's significant
expansion of behavioral health services across the region. Together, these efforts form a wide-ranging and
interconnected support system, ensuring that residents have access to a diverse array of services tailored to
meet their individual needs.
Immediate support for a behavioral health crisis is available 24/7 through the Psychiatric Emergency
Response Team (PERT) and Mobile Crisis Response Team (MCRT) programs. An array of substance use
and mental health treatment options are available to residents in need of care by calling the County's Access
and Crisis Line at 9-8-8.
Update on Mental Health First Aid Training
County BHS is leveraging a contracted service provider to provide additional Mental Health First Aid
(MHFA) training for NPLH site personnel and residents. TPSS staff who support residents in the
developments have already completed MHFA training as part of their County contracted obligations.
MHFA learning topics include skills needed to recognize and respond to signs and symptoms of mental
health and substance use challenges, as well as how to provide someone with initial support until they are
connected through referrals to appropriate services, including 24/7 behavioral health crisis response
resources.
The first MHFA training series was completed at Windsor Pointe in June 2024. MHFA training was offered
to residents and all personnel on-site, including property management, case management, security, and
maintenance staff. To further engage site personnel and residents and encourage participation in the
trainings, BHS is working with the MHFA contractor to condense the training and provide incentives for
resident participation. It is anticipated the revised training will launch in Fall 2024 at Windsor Pointe, Valley
Senior Village, and Greenbrier Village. The training will also be provided at Santa Fe Senior Village once
the lease up process is complete. Staff is continuing to explore funding opportunities to expand MHFA
countywide across all NPLH developments.
Update on Visitor Check-in Policy
As reported in July, visitor/guest policies are established by property management and thus will vary by
development. The County does not have the authority to dictate check in policies; however, it is responsible
for ensuring compliance with State's NPLH Program Guidelines, which do not allow for restrictions on
guests that are not otherwise required by other project funding sources or would not be common in other
unsubsidized rental housing in the community. The County will continue to work with developers to ensure
compliance with NPLH guidelines.
Oct. 22, 2024 Item #6 Page 10 of 26
Nov. 12, 2024 Item #6 Page 14 of 29
Board of Supervisors
October 8, 2024
Page 4 of 4
In addition to the State NPLH Guidelines regarding visitor/guest policies, the guidelines also require that
tenants in NPLH-assisted units must sign a residential lease and have the same rights and responsibilities
of tenancy as non-NPLH tenants.
For questions, please contact Kelly Salmons at HCDS via phone at (858) 694-4806 or email
Kellv.Salmons@sdcounty.ca.gov; or Nadia Privara at BHS via phone at (619) 563-2700 or email
N adia.Pri vara@sdcount y .ca.gov.
Respectfully,
0,1
KIMBERLY GIARDINA, DSW, MSW
DEPUTY CHIEF ADMINISTRATIVE OFFICER
Health and Human Services Agency
c: Ebony N. Shelton, Chief Administrative Officer
Oct. 22, 2024 Item #6 Page 11 of 26
Nov. 12, 2024 Item #6 Page 15 of 29
September 1 O, 2024
( City of
Carlsbad
NOTICE OF NONCOMPLIANCE W ITH AGREEMENTS, MAINTENANCE DEFICIENCIES AND
INTENTION TO CAUSE REPLACEMENT OF MANAGEMENT AGENT AT W INDSOR POINTE
Mr. James Silverwood
Carlsbad Veteran Housing, L P.
c/o Affirmed Housing Group, Inc.
13520 Evening Creek Drive North, Suite 160
San Diego, CA 92128
Dear Mr. Silverwood:
VIA CERTIFIED MAIL AND
EMAIL TO: jim@affirmedhousing.com
This letter is to notify Carlsbad Veteran Housing, L.P. and Affirmed Housing Group, Inc. (collectively
Affirmed Housing) that you have violated the terms of the Ground Lease, Regulatory Agreement,
Loan Agreement, and Deed of Trust with the City of Carlsbad for the Windsor Pointe development
(Windsor Pointe or the Property). This letter is also to notify you that Affirmed Housing's
Management Agent, CO NAM Management Corporation (CO NAM) has failed to meet its obligations
under Windsor Pointe's Management Plan and, consequently, the city intends to cause Affirmed
Housing t o replace CONAM.
Bfillligro..und
On September 5, 2023, the City of Carlsbad Police Chief sent a letter informing Affirmed Housing of
a number of c riminal acts that occurred at the Windsor Pointe property, including many committed
by individuals who did not reside there or were trespassing on the property. The Police Chief
requested Affirmed Housing implement additional security measures, including:
• Requiring visitors to check in and out of the property;
• Maintaining surveillance cameras covering all exterior locations and parking areas; and
• Providing uniformed security onsite at both locations, 24 hours a day, seven days a week.
The same day, the City of Carlsbad's Housing & Homeless Services Director sent a letter offering to
assist Affirmed Housing identify and develop changes to property maintenance and operations to
address the security concerns identified by the Police Chief.
The Housing & Homeless Services Director also recommended Affirmed Housing:
• Provide onsite security at both locations, seven days a week;
City Manager
City Hall 1200 Carlsbad Village Drive I Carlsbad, CA 92008 I 442-339-2821 t
Nov. 12, 2024 Item #6 Page 16 of 29
Mr. James Silverwood
September 10, 2024
Page 2
• Require visitors to check in and out of the property and to be escorted by a tenant while on
the property;
• Ensure management staff is onsite 24 hours a day and accessible for after-hours
emergencies; and
• Meet with Carlsbad Police Department representatives at least quarterly to discuss security
concerns.
Affirmed Housing did not fully implement these recommendations. Instead, Affirmed Housing
increased onsite security from three on site rounds per night to one onsite security guard 12 hours
per night covering both Windsor Pointe buildings. Affirmed Housing also increased remote video
surveillance from 12 hours Monday through Friday and 24 hours on weekends to 24 hours, seven
days a week.
Additionally, CO NAM began meeting weekly with Carlsbad Police Department representat ives. The
Housing & Homeless Services Department and the Carlsbad Police Department also began
conducting monthly progress review meetings with Affirmed Housing and CONAM.
Despite these efforts, security, maintenance, and operations concerns continued. At a City Council
meeting on March 12, 2024, the city again requested Affirmed Housing take steps to deter criminal
activity at Windsor Pointe by increasing the onsite security to at least 6 p.m. to 6 a.m. at both
Windsor Pointe buildings, implement ing remote video surveillance monitoring 24 hours a day,
seven days a week, and requiring visitors to check in and out of the Property. In addition, the City
Council directed staff to work with Affirmed Housing to amend Windsor Pointe's Management Plan
to include t hese requirements. To help with the cost for the addit ional security, the City Council
also directed city staff to advocate for the County of San Diego to release operating subsidiary
reserve funding, which the County of San Diego did.
At a City Council meeting on April 9, 2024, city staff reported on the status of the updates to the
Management Plan. The amendments, which were approved, required Affirmed Housing to have:
• A security guard on site at ea_ch Windsor Pointe building from 6 p.m. to 6 a.m., during which
t ime the guards would monitor issues on the Property, including noise complaints, guest
entry and suspicious activity;
• Remote video surveillance 24 hours a day, seven days a week to ident ify criminal activity,
suspicious activity, or entry by unauthorized people; and
• A procedure requiring residents to check their visitors in and out.
Continued Security,__Mwntenance., and Operations Deficiencies
Notwithstanding these requirements, on the morning of August 20, 2024, Police Chief Christie
Calderwood went to Windsor Pointe to view the Property in prep a ration for a progress review on that
evening's City Council meeting agenda. While she was sitting in her unmarked police vehicle, a
barefoot woman passed by her and approached the security gate for Windsor Pointe's Oak Avenue
building. The woman flung a bag over the gate, using the bag to engage a bar on the interior side of
Nov. 12, 2024 Item #6 Page 17 of 29
Mr. James Silverwood
September ·rn, :?.024
Page 3
the gate. Once the bar was engaged, the gate opened, allowing the woman access to the property.
Although the gate had signage indicating it was alarmed, no alarm sounded.
The woman, who Chief Calderwood subsequently learned had been banned from the property, left
the gate ajar and Chief Calderwood entered onto the property to locate her. Chief Calderwood went
to the exterior of the buil.dingto search tor the woman. Chief Calderwood climbed the building's
exterior staircase and tried the entrance door for each fl.oar. Although tr1e doors require a keycard to
enter and vvere lighted in a way suggesting tl1ey were locked and secure, Chief Calderwood was
able to rnadily pull open the doors on three of the building's four floors. Chie1' Calderwood also
noticed a mattress topper and other items in or around the staircase suggesting someone may have
been camping in or around the staircase.
Chief Caldervvood attempted to contact t~1e onsite manager, but the manager was not on duty even
though the manager's work hours had begun. in addition, none of the service providers who have
office hours in the buildtng were on duty.
Since on site security went off duty at 6 a.m., Chief Calderwood called the company that is
supposed to provide monitored security for the building 24 hours a day, seven days a week. The
representative who fielded Chief Calderwood's call was unaware of either the woman intruder's
presence in the building or of Chief Calderwood's presence in the building. Once Chief Calderwood
alerted the representative to the intruder, the representative had to search through the security
records to learn what occurred.
Chi et Calderwood left the Oak Avenue building and went to Windsor Pointe's Harding Street
building. There she spoke with Windsor Pointe's onsite maintenance technician. The maintenance
technician advised that the onsite Property Manager at the Oak location would be there at
approximately 11 a.m. Chief Calderwood reported the unalarmed gate and the brol<en security
doors, to which the maintenance technician already had knowledge.
When this information was relayed to the City Council at the meeting that evening, the Affirmed
Housing representative and the CONAM representative who attended the meeting were asked to
address the matter. Neither provided a satisfactory explanation for why an intruder was so easily
able to access the property, why the security company hired to provide monitored surveillance for
the building did not notice either the intruder or the Police Chief, why the access gate and security
doors had not been promptly repaired, why the mattress topper and debris were allowed to be in or
around the exterior stairway, and why no property manager or substitute was on duty during work
hours.
These security, maintenance and operations deficiencies violate the following provisions of
Affirmed Housing's agreements with the city:
.Grnu n d .. Leasra
Section 5.1 (a) -Quality of Operations
Section 5.2-Limitations on Use
Nov. 12, 2024 Item #6 Page 18 of 29
Mr. James Silven.vood
September 10, 202.4
Page 4
Section 5.4 -Maintenance of Improvements
Regulatory Agreement
Section 5 1 -Management Responsibilities
Section 5.5 -Property Maintenance
Section 5.6 -Safety Conditions
Loan Agre~ment
Section 4.3(a}-Operation of Development as .l\ffordable Housing
Section 4.4/a)--Maintenance
Deed of Trust
Section 2.1 -Maintenance and Modification of the Property by Trustor
Section 5.1 -Other Agreements Affecting Property
Section 5.6 -Operation of the Security
These security, maintenance and operations deficiencies also violate CONAM's obligations under
the following provisions ottlle Management Plan:
Section 2.A. -Agent Roles and Responsibilities
Section 2.B. -Community Manager Roles and Responsibilities
Section 18.G -Guest Policy and Procedures
Section 24-Maintenance and Security
To cure these violations, Affirmed Housing must tal<e the following steps within 30 days from the
date orthis letter:
1. Secure all access gates and doors and repair any broken or malfunctioning locks or access
control systems
2. Remove all hazards and debris from exterior common areas
3. Update the Management Plan to incorporate the following provisions:
a. Daily exterior inspections of gates, access doors, access control systems and
interior and exterior common areas with any needed repairs to be made within 24
hours unless otherwise agreed to by the city.
b. A detailed staffing and security plan that ensures there is sufficient on-duty
management and security staff to ensure: (i) entryways are controlled and visitors
are screened at both locations 24 hours a day, seven days a week; and (ii} exterior
and interior common areas at both locations are regularly patrolled throughout the
day, but no less than once every two hours in each 24-hour period.
Additionally, as permitted by Section 5.3 of the Regulatory Agreement, the city intends to cause
Affirmed Housing to replace CO NAM as its management agent for failure to operate Windsor Pointe
in a manner that provides decent, safe, and sanitary housing.
Within 15 days from the date of this letter, Affirmed Housing must meet with city staff, including the
Housing & Homeless Services Director and the Police Chief, to consider methods for improving
Nov. 12, 2024 Item #6 Page 19 of 29
Mr. James Silverwood
September 10, 2024
Page 5
Windsor Pointe's financial and operating status. If, within 30 days of that meeting, the city
determines the property is still not being appropriately managed, the city will require Affirmed
Housing to replace CONAM with an experienced agent that has demonstrated an ability to operate
residential projects like Windsor Pointe in a manner that will provide decent, safe, and sanitary
housing.
We look forward to your prompt attention to these concerns. To schedule the meeting to discuss
CONAM's replacement, please contact Mandy Mills, Housing & Homeless Services Director by
pho t (442) 339-2907 or by email at mandy.mills@carlsbadca.gov.
SCOTT CHADWICK
City Manager
c: Mayor Keith Blackburn (via email)
CINDIE K. McMAHON
City Attorney
Mayor Pro Tern Priya Bhat-Patel (via email)
Council Member Teresa Acosta (via email)
Council Member Melanie Burkholder (via email)
Council Member Carolyn Luna (via email)
Geoff Patnoe, Assistant City Manager (via email)
Mandy Mills, Housing & Homeless Services Director (via email)
David Cohen, Katten Much in Rosen man LLP (via email and regular mail)
Steven J. Kropf, Raymond James Tax Credit Funds, Inc. (via facsimile and regular mail)
Kyle Arndt, Bocarsly Emden Cowan Esmail &Arndt LLP (via email and regular mail)
Joseph M. Michaels, Las Palmas Foundation (via email and regular mail)
Jason A. Hobson, Hobson Bernardino (via email and regular mail)
Community Development, County of San Diego, Housing & Community Development
Services (via email and regular mail)
Executive Director, California Tax Credit Allocation Committee (via certified mail)
Nov. 12, 2024 Item #6 Page 20 of 29
Katten
Nov. 12, 2024 Item #6 Page 21 of 29
Katten
Nov. 12, 2024 Item #6 Page 22 of 29
Katten
Nov. 12, 2024 Item #6 Page 23 of 29
{city of
Carlsbad
Nov. 12, 2024 Item #6 Page 24 of 29
Nov. 12, 2024 Item #6 Page 25 of 29
Nov. 12, 2024 Item #6 Page 26 of 29
Nov. 12, 2024 Item #6 Page 27 of 29
Nov. 12, 2024 Item #6 Page 28 of 29
:,111cere1y,
Nov. 12, 2024 Item #6 Page 29 of 29
Tammy Cloud-McMinn
From:
Sent:
To:
Cc:
Subject:
Jason Haber
Tuesday, November 12, 2024 7:14 AM
City Clerk
Cindie McMahon; Scott Chadwick; Mandy Mills
FW: Legislative Subcommittee 11/12/24, Agenda Item 6
See emails received re: 11 /12 Legislative Subcommittee Item 6, below.
Jason Haber
Intergovernmental Affairs Director
Cicyof
Carlsbad
442-339-2958 I Jason.Haber@carlsbadca.gruii
www.carlsbadca.gQY
Face book I Twitter I You Tube I .f.Li_c_kr I Pinterest I Enews
From: Denis Jensen <denis.jensen@gmail.com>
Sent: Monday, November 11, 2024 11:36 AM
To: Melanie Burkholder <melanie.burkholder@carlsbadca.gov>; Teresa Acosta <teresa.acosta@carlsbadca.gov>; Keith
Blackburn <keith.blackburn@carlsbadca.gov>; Priya Bhat-Patel <priya.bhat-patel@carlsbadca.gov>; Council Internet
Email <council@carlsbadca.gov>; kevinshin27@gmail.com; Tyler Collins <ty1ercollins116@gmail.com>; Gregory Day
<Greg@gregday4carlsbad.com>; Matt Hall <mhall4046@gmail.com>
Cc: Teri Jacobs <tjacobs86@pacbell.net>; Jason Haber <jason.haber@carlsbadca.gov>
Subject: Re: Legislative Subcommittee 11/12/24, Agenda Item 6
Agreed Teri, this letter is soft on its assessment and needs to address the fact that every recipient of it is
currently responsible for a facility whose current iteration is literally placing drug dealers with homeless
trying to stay sober and at least one person has died because of continued inaction. Staff Reports bury
these incidents so there are likely more. And you put this population "regardless of a history of
incarceration" on a block with over 20 children under 1 O years old.
I'll add that this facility needs to serve Carlsbad homeless in order to add the value to the community it
mentions. As you know, there are 5 tenants out of 50 apartments with any Carlsbad affiliation so alluding
to community value is disingenuous at best. The same people are sleeping on our sidewalks as before.
The public was lied to about the promise for this to serve our community. Your constituents have been
clear that we do NOT stand with pursuing permanent supportive housing developments like this because
the City has proven an inability to properly place it. If you must operate these, you need to place them in
a location where City and Developer inadequacies do not affect surrounding families and children.
"My dad overdosed and died here last month. Windsor Pointe has drug dealers living here that
supply drugs to the vulnerable residents that are about 90% current/former addicts with zero
supervision. There are also people living with the "residents" that should never be there, drug
dealers, child molesters, etc . God only knows who is really living here." -son of overdose victim
Daniel Joslin
Sincerely,
Denis Jensen
2
Tenant's diagnosis of serious mental illness must be documented by
a mental health professional. A county cannot require tenanta
to be county clients to access NPLH units.
,---I
Property management plan must include a low-barrier tenant
selection process that prioritizes those with highest needs for
housing. and that minimizes evictions.
Sponsore ----= aobr!,ty, participation In services, or ..• e ~. ·-• .. poor
credit, or evietiom.
3
4
On Nov 11, 2024, at 10:09 AM, Teri Jacobs <tjacobs86@pacbell.net> wrote:
Council Members Acosta and Burkholder,
I am emailing you directly as city offices are closed and not sure there would be time to
have it included in the agenda packet.
Regarding the letter be ing drafted pertaining to Windsor Pointe:
5
The term "perception" is too weak. Residents, city staff, and elected officials have seen
what has gone on at these facilities! It isn't a perception!
What is the attended value to the community? Not one of the 24 PSH/NPLH
Apartments house individuals with ties to Carlsbad or have a Veteran's status.
There never was collaboration with residents or a clear definition of the intended success
of this project.
Permanent Supportive Housing is just that...permanent, yet services have to be offered but
not accepted. What are the intended successes or expectations?
Thank you for your time on this matter. It is somewhat ironic that neither of you had any
thing to do with its approval.
Happy Veteran's Day,
Teri Jacobs
Sent from my iPad
6
Tammy Cloud-McMinn
From: Jason Haber
Sent:
To:
Tuesday, November 12, 2024 7:16 AM
City Clerk
Subject: FW: Legislative Subcommittee 11/12/24, Agenda Item 6
See comments re: 11/12 Legislative Subcommitee Item 6, below.
Jason Haber
Intergovernmental Affairs Director
City of
Carlsbad
442-339-2958 I Jason .Haber@carlsbadca .gov
www. ca rls bruica~gm,,
Facebook I Twitter I You Tube I Elic.k.r I Pinterest I Enews
From: Teri Jacobs <tjacobs86@pacbell.net>
Sent: Monday, November 11, 2024 10:09 AM
To: Teresa Acosta <teresa.acosta@carlsbadca.gov>; Melanie Burkholder <melanie.burkholder@carlsbadca.gov>
Cc: Jason Haber <jason.haber@carlsbadca.gov>
Subject: Legislative Subcommittee 11/12/24, Agenda Item 6
Council Members Acosta and Burkholder,
I am emailing you directly as city offices are closed and not sure there would be time to have it included
in the agenda packet.
Regarding the letter being drafted pertaining to Windsor Pointe:
The term "perception" is too weak. Residents, city staff, and elected officials have seen what has gone
on at these facilities! It isn't a perception!
What is the attended value to the community? Not one of the 24 PSH/NPLH
Apartments house individuals with ties to Carlsbad or have a Veteran's status.
There never was collaboration with residents or a clear definition of the intended success of this project.
1
Permanent Supportive Housing is just that ... permanent, yet services have to be offered but not
accepted. What are the intended successes or expectations?
Thank you for your time on this matter. It is somewhat ironic that neither of you had any thing to do with
its approval.
Happy Veteran's Day,
Teri Jacobs
Sent from my iPad
2
Tammy Cloud-McMinn
From:
Sent:
To:
Coµncil Internet Email _
Tuesday, November 12, 2024 8:24 AM
City Clerk
Subject: FW: Legislative Subcommittee 11/12/24, Agenda Item 6
From: Denis Jensen <denis.jensen@gmail.com>
Sent: Monday, November 11, 2024 11:36 AM
To: Melanie Burkholder <melanie.burkholder@carlsbadca.gov>; Teresa Acosta <teresa.acosta@carlsbadca.gov>; Keith
Blackburn <keith.blackburn@carlsbadca.gov>; Priya Bhat-Patel <priya.bhat-patel@carlsbadca.gov>; Council Internet
Email <council@carlsbadca.gov>; kevinshin27@gmail.com_; Tyler Collins <ty1ercollins116@gmail.com>; Gregory Day
<Greg@gregday4carlsbad.com>; Matt Ha!( <mhall4046@gmail.com>
Cc: Teri Jacobs <tjacobs86@pacbell.net>; Jason Haber <jason.haber@carlsbadca.gov>
Subject: Re: Legislative Subcommittee 11/12/24, Agenda Item 6
Agreed Teri, this letter is soft on its assessment and needs to address the fact that every recipient of it is
currently responsible for a facility whose current iteration is literally placing drug dealers with homeless
trying to stay sober and at least one person has died because of continued inaction. Staff Reports bury
these incidents so there are likely more. And you put this population "regardless of a history of
incarceration" on a block with over 20 children under 1 O years old.
I'll add that this facility needs to serve Carlsbad homeless in order to add the value to the community it
mentions. As you know, there are 5 tenants out of 50 apartments with any Carlsbad affiliation so alluding
to community value is disingenuous at best. The same people are sleeping on our sidewalks as before.
The public was lied to about the promise for this to serve our community. Your constituents have been
clear that we do NOT stand with pursuing permanent supportive housing developments like this because
the City has proven an inability to properly place it. If you must operate these, you need to place them in
a location where City and Developer inadequacies do not affect surrounding families and children.
"My dad overdosed and died here last month. Windsor Pointe has drug dealers living here that
supply drugs to the vulnerable residents that are about 90%,current/former addicts with zero
supervision. There are also people living with the "residents" that should never be there, drug
dealers, child molesters, etc. God only knows who is really living here." -son of overdose victim
Daniel Joslin
Sincerely,
Denis Jensen
1
Tenant's diagnosis of serious mental illness must be documented by
a mental health professional. A county cannot require tenants
to be county elients to access NPLH units.
Property management plan must include a low-barrier tenant
selection process that prioritizes those with highest needs for
housing. and that minimizes evictions.
Sponsors qi~a, !-r&!.e.t .. ~nants regardless of ~b~J,ty,
participation in services. or history of incarceration, poor
credit, or evictions.
2
3
On Nov 11, 2024, at 10:09 AM, Teri Jacobs <tjacobs86@pacbell.net> wrote:
Council Members Acosta and Burkholder,
I am emailing you directly as city offices are closed and not sure there would be time to
have it included in the agenda packet.
Rega rding the letter being drafted pertaining to Windsor Pointe:
4
The term "perception" is too weak. Residents, city staff, and elected officials have seen
what has gone on at these facilities! It isn't a perception!
What is the attended value to the community? Not one of the 24 PSH/NPLH
Apartments house individuals with ties to Carlsbad or have a Veteran's status.
There never was collaboration with residents or a clear definition of the intended success
of this project.
Permanent Supportive Housing is just that ... permanent, yet services have to be offered but
not accepted. What are the intended successes or expectations?
Thank you for your time on this matter. It is somewhat ironic that neither of you had any
thing to do with its approval.
Happy Veteran's Day,
Teri Jacobs
Sent from my iPad
5