HomeMy WebLinkAbout2025-01-28; City Council; 13; Homelessness Action Plan Fiscal Year 2023-24 Annual Report and Fiscal Year 2025-26 Funding PlanCA Review CKM
Meeting Date: Jan. 28, 2025
To: Mayor and City Council
From: Geoff Patnoe, City Manager
Staff Contact: Mandy Mills, Housing & Homeless Services Director
mandy.mills@carlsbadca.gov, 442-339-2907
Chris Shilling, Homeless Services Manager
chris.shilling@carlsbadca.gov, 442-339-2284
Subject: Homelessness Action Plan Fiscal Year 2023-24 Annual Report and Fiscal
Year 2025-26 Funding Plan
Districts: All
Recommended Actions
1.Receive the fiscal year 2023-24 Annual Report on the Homelessness Action Plan.
2.Adopt a resolution approving the fiscal year 2025-26 Homelessness Action Plan Funding
Plan and directing city staff to include the Funding Plan’s activities in the city’s
Preliminary Operating Budget.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce
homelessness and its effects on the community, which are top priorities for the City Council. It
include the fiscal year 2023-24 Annual Report on the Homelessness Action Plan, which indicates
the city continues to make steady progress toward the City Council’s homelessness goal,
implementing the actions in the City Council approved Homelessness Action Plan.
Staff are also presenting the draft funding plan for the fiscal year 2025-26 implementation of
the Homelessness Action Plan. The draft funding plan identifies the most appropriate funding
sources for each of the city’s initiatives and directs resources to where they will have the
biggest impact. A total of $9,128,427 is budgeted, which includes $5,633,376 in grants. This
includes funding for a wide range of services and programs that support the three key areas of
focus in the action plan:
•Shelter and housing
•Outreach and access to services
•Public safety
Jan. 28, 2025 Item #13 Page 1 of 41
By securing additional grants for its efforts to reduce homelessness, the city will save $265,015
in spending from its General Fund compared to the current fiscal year’s budget and expand
direct services to combat homelessness.
The fiscal year 2025-26 budget for addressing homelessness reflects the lowest amount of
spending from the city’s General Fund for the city’s homelessness relief efforts since the
Homelessness Action Plan was adopted in 2023. In all, staff have secured a total of $3,281,649
in new grant funding for homeless outreach, peer support, housing navigation, street medicine,
substance abuse, mental health support and rapid re-housing.
Explanation & Analysis
Background
The City Council has prioritized homelessness as one of its top city goals:
• In March 2021, the City Council established a priority goal for fiscal year 2021-22 of
reducing the unsheltered homeless population in Carlsbad.
• The City Council then included an updated goal to reduce homelessness and its impacts
on the community in the city’s five-year Strategic Plan.
• The City Council approved an updated Homelessness Action Plan in February 2023,
which includes a comprehensive package of strategies and initiatives that the city plans
to carry out over the next five years to support this effort.
City staff present periodic reports to keep the City Council and the community updated on the
city’s efforts to reach the city’s goal, using multiple measurements to evaluate effectiveness. In
these updates, staff provide information on the number of people experiencing homelessness
in Carlsbad, performance metrics and outcomes, and updates on the Homelessness Action Plan
and program expenses.
These updates provide the City Council and the community with an opportunity to monitor and
evaluate the effectiveness of the city’s homelessness initiatives and discuss any potential
concerns and potential adjustments. Providing annual data for the previous fiscal year along
with the draft upcoming annual Homelessness Action Plan Funding Plan allows for potential
funding adjustments to be made based on changes or trends identified within the data.
Annual report
The full report, attached as Exhibit 2, provides the annual data for July 1-June 30, fiscal year
2023-24.
Report highlights
• City programs interacted with 601 unduplicated people during the period.
• City-funded programs helped transition 89 households into permanent housing.
• The city launched its Encampment Resolution Funding grant-funded efforts to address
encampments in January 2024, targeting the Village area around City Hall, Pine Park and
Holiday Park, and served 142 unduplicated people. The program helped 24 people enter
temporary shelter and 13 people find permanent housing. A number of people remain
engaged with social workers.
Jan. 28, 2025 Item #13 Page 2 of 41
• City programs provided homelessness prevention assistance to 69 households during
fiscal year 2023-24. These prevention services were paid for with federal Community
Development Block Grant funding.
• The data show continued improvements in reducing the impacts of homelessness on the
community when comparing the last two fiscal years.
o The Police Department recorded a 22% decline in dispatched calls for service
relating to homelessness between fiscal year 2022-23, with 3,754 dispatched
calls, and fiscal year 2023-24, with 2,920. (Dispatched calls for service include
instances in which a community member calls the Police Department to report
an issue related to homelessness. It does not include proactive calls for service,
when a police officer initiates an interaction without a community member
calling.)
o The number of proactive calls for service decreased by 11% from 4,568 in fiscal
year 2022-23 to 4,054 in fiscal year 2023-24.
o Overall, the number of total calls for service decreased by 16%, from 8,322 calls
for service in fiscal year 2022-23 to 6,974 calls for service in fiscal year 2023-24.
By-name list data
To better understand who is experiencing homelessness in Carlsbad and coordinate efforts with
community partners, the city now maintains a comprehensive database that lists by name all
individuals who are enrolled in any homeless service programs operating in the city. This list
includes all homeless-dedicated programs and is not limited to programs funded directly by the
city.
The list is used during case conferencing meetings to help the city better coordinate the efforts
of all partners. Data from the list also provides additional insight into the scope of
homelessness in Carlsbad. Adopting a by-name list has been a transition for all partners, and
city staff continue to streamline processes for using the data.
Carlsbad is the only jurisdiction in the county using a by-name list generated from the county’s
Homeless Management Information System enrollment data. Many of the city’s community
partners have not historically used the system as the main database for their programs, so staff
have made improving the quality and timeliness of the system’s data an ongoing point of
emphasis. The better the community partners become at ensuring all people experiencing
homelessness in the city have an up-to-date record in the Homeless Management Information
System, the better the by-name list will be as a coordination and data tracking tool. The list is
only used internally and is not publicly available to protect confidentiality.
Summary of the data from the by-name list
• All programs operating in Carlsbad interacted with 672 unduplicated individuals
experiencing homelessness during fiscal year 2023-24. (This is higher than the 601
unduplicated clients served by City of Carlsbad-administered and contracted programs
because it also includes those provided services funded by other sources, such as the
County of San Diego social worker in Carlsbad, the People Assisting the
Homeless behavioral health outreach worker and the YMCA transitional age youth
program.)
Jan. 28, 2025 Item #13 Page 3 of 41
• 133 individuals transitioned into permanent housing with the support of one or more
programs in Carlsbad during the fiscal year. (This is more than the 89 unduplicated
clients who transitioned to permanent housing with the help of Carlsbad funded
programs because this total includes services funded by other sources such as the
County of San Diego social worker and the People Assisting the Homeless behavioral
health outreach worker.)
• Of the 395 unduplicated people who became homeless in Carlsbad during this period,
140 people were new to the Homeless Management Information System, with no
previous enrollments in a homeless services program.
• There was a 31% reduction in the unsheltered population from July 1, 2023, the first day
of the fiscal year, compared to June 30, 2024, the last day of the fiscal year (), with the
figure dropping from 193 to 132.
• On June 30, 2024, there were 179 unduplicated individuals on the list, both sheltered
and unsheltered.
o 40% (72) of these individuals were seniors over the age of 55 with an average
monthly income of $1,036.80.
o There were seven families, including 14 children, with an average monthly
income of $1,856.86. 8% of the people on the list were under the age of 18.
o 28% or 51 people were considered chronically homeless, meaning they reported
experiencing homelessness for a year or longer with a qualifying disability. They
had an average monthly income of only $693.77.
Homelessness Action Plan Funding Plan
The city’s Homelessness Action Plan includes high-level policy direction and strategies, with the
annual funding being identified each year in a funding plan. The funding plan determines the
most appropriate funding source for each activity to ensure the most effective use of funding
and maximize the impact of the activities within the Homelessness Action Plan. Identifying all
services in one consolidated funding plan allows city staff to more easily identify gaps,
duplication or alternate funding resources.
City staff have analyzed the strategies and activities identified in the Homelessness Action Plan
against the resources available and individual grant requirements to identify an appropriate
draft funding plan for fiscal year 2025-26 (Exhibit 1, Attachment A). Staff have identified a total
of $9,128,427 in funding, of which $5,633,376 is from grants, to implement the Homelessness
Action Plan and recommend it be considered as part of the city’s draft operating budget for the
next fiscal year. This includes funding for a wide range of services and programs that support
the three key areas of focus in the action plan:
• Shelter and housing
• Outreach and access to services
• Public safety
The funding plan shows an increase in funding for services because staff have secured three
new grant funding sources – two state Encampment Resolution Funding grants and a federal
rapid re-housing expansion grant — which will provide additional funding for homeless
Jan. 28, 2025 Item #13 Page 4 of 41
outreach, rapid re-housing and services provided at Carlsbad’s La Posada de Guadalupe
emergency shelter. This funding will support new peer support and health care resources for
those who are unsheltered.
The Encampment Resolution Funding grants are three-year grants, so the reduction in spending
from the General Fund will be realized in the funding plan through fiscal year 2026-27.
The charts in Exhibit 3 represent how the city’s homeless services funding sources have
changed over a four-year period.
Funding sources and how they are being used
City funds
General Fund – $3,495,051
The city’s General Fund operating budget covers a wide range of day-to-day city
services. It is used for activities not eligible for other funding sources or when service
needs exceed available grant funding.
Most of this allocation is for city staff dedicated to reducing homelessness and
addressing the impacts of homelessness on the community, specifically the city’s
Homeless Services staff and the Police Department’s Homeless Outreach Team. This is a
$265,015 decrease from what was originally budgeted in the current fiscal year, and a
reduction of $559,160 from what was budgeted three years ago (FY 2022-23) due to
increased grant revenue that is now being used for administrative expenses.
Housing Trust Fund – $101,000
This fund receives fees that residential developments pay the city to satisfy their
obligation to provide affordable housing. It also receives revenue from other sources,
including interest from loans and interest earned on the fund balance. The funds are
designated to support the affordable housing needs of lower-income households.
City Council Policy No. 90, Administration of the Housing Trust Fund, identifies six
affordable housing priorities in descending order. The fourth priority is homelessness
programs. This includes but is not limited to programs and services that provide short-
term rental assistance or short-term shelters. Since this fund is intended to increase the
supply of housing, city staff recommend using this funding source sparingly for ongoing
operations so the fund can be reserved for capital needs. Because of this, the
Homelessness Action Plan Funding Plan includes only $101,000 from the Housing Trust
Fund, which is consistent with historical allocations and strategic priorities as identified
by the City Council.
Non-city funding
The remaining $5,633,376 in the funding plan comes from outside sources, including six that
have helped fund the city’s homelessness relief program in previous years.
Community Development Block Grant Program – $81,823
This federal program, commonly known as CDBG, provides annual grants to states, cities
and counties to help provide decent housing and a suitable living environment,
principally for low- and moderate-income people. There is a cap on public services and
the funding plan uses the maximum amount.
Jan. 28, 2025 Item #13 Page 5 of 41
This funding is heavily regulated with high reporting and monitoring requirements. The
city’s annual entitlement grant for FY 2025-26 is expected to allow for $81,823 to be
spent on public service activities, such as those provided under the Homelessness Action
Plan. The five-year plan for CDBG funds identified homeless services as the highest
priority for CDBG service funding. Since the CDBG funding available for public services is
such a low amount, but requires a high administrative burden, city staff recommend
that CDBG funding continue to be used to fund fewer service contracts, but in higher
amounts. City staff recommend allocating funding emergency rental assistance, which is
an essential homeless prevention component of the city’s Homelessness Action Plan.
Permanent Local Housing Allocation Program – $375,000
This state program was established in 2017 to provide funding for affordable housing. It
is funded by a $75 fee levied on certain real-estate transactions and is expected to
generate an annual ongoing revenue source to support affordable housing for
jurisdictions throughout the state. The City Council approved a Permanent Local
Housing Allocation Program funding plan and application for funds in October 2022. This
program provides funding for affordable housing and homeless services. Since it is
expected to be a permanent ongoing annual source of revenue, city staff recommends
utilizing it to support ongoing expenses in the funding plan. City staff recommend
continuing to use this funding source for shelter services and operational costs. This is
the third fiscal year this ongoing funding source will be available.
Staff have received three additional grant awards that are being added to the funding plan:
Housing and Urban Development Rapid Re-housing Grant – $491,676
This grant from the U.S. Department of Housing and Urban Development (HUD)
provides funds for limited-term rental assistance and supportive services to households
experiencing homelessness. This grant is expected to be renewed annually and cannot
replace state or local funding sources. It provides a small amount of administrative
revenue to reduce any impacts on the general fund for administering the program. This
is the third fiscal year this ongoing funding source will be available.
Opioid Settlement Fund – $80,000
The City of Carlsbad is a recipient of part of the nationwide settlements to resolve
opioid-related litigation brought by states and local governments against
pharmaceutical manufacturers and distributors. At least 50% of the settlement proceeds
received by the city in each calendar year must be spent on one or more high impact
abatement activities, as defined in the settlement agreements.
This funding provides outreach, education and referrals related to opioid and substance
abuse, with the focus to include local schools and people experiencing homelessness.
This is the second fiscal year this ongoing funding source will be available.
Encampment Resolution Funding – $786,136
This competitive state grant program assists local jurisdictions in helping people
experiencing homelessness in encampments by providing services and support that
address their immediate physical and mental wellness and result in meaningful paths to
Jan. 28, 2025 Item #13 Page 6 of 41
safe and stable housing. These grants are one-time, three-year grants, and we are
currently in the second year of the three-year period.
This grant provides three-years of funding to address homelessness in the Village area
including Pine Park, Holiday Park and the Cole Library. The funding allows the city to
expand on its multi-disciplinary approach to addressing homelessness through the
implementation of an additional social worker and peer support specialist, expanded
shelter and housing options and development of a street medicine program to help
those living unsheltered move into shelter or housing and reduce the burden on
emergency services. The grant also includes partial funding for certain city positions,
including part of the Homeless Services Division’s Senior Program Manager and
Management Assistant salaries, through FY 2025-26.
HUD Supportive Housing Grant – $436,090
This federal grant provides funds for supportive services to households experiencing
homelessness with a Carlsbad housing choice voucher.1 The funding helps people with
high needs for services transition out of homelessness and maintain long-term housing.
The funding for the matching vouchers also comes from HUD and is already budgeted
annually but is not included in the funding plan because the overall housing choice
voucher program is not primarily for people experiencing homelessness. This grant is
expected to be renewed annually. It includes partial funding for certain city positions,
including part of the Housing Navigator’s salary.
Staff have also obtained three additional grant awards to help fund its efforts to reduce
homelessness:
Encampment Resolution Funding – State Route 78 – $1,778,859
This state grant is a partnership with the City of Oceanside. It provides three years of
funding to address homelessness along State Route 78 and the Buena Vista Creek. Fiscal
year 2025-26 will be the second year of the city receiving the grant. The funding allows
the city to expand shelter and housing options to assist those living unsheltered move
into shelter or housing. The grant also includes partial funding for certain city positions,
including part of the Homeless Services Division’s Management Assistant’s salary
through fiscal year 2026-27.
Encampment Resolution Funding - Vehicular Outreach Program – $998,075
This state grant provides three years of funding to address vehicular homelessness in
the Village, Barrio and beach areas. Fiscal year 2025-26 will be the second year the city
has been awarded the grant. The funding allows the city to create an innovative
vehicular homeless outreach program to provide a multi-disciplinary approach to
addressing homelessness for people living in vehicles through outreach social workers,
peer support, housing navigation and rapid re-housing. The grant also includes partial
funding for certain city positions, including part of the Homeless Services Division’s
Senior Program Manager’s salary through fiscal year 2026-27.
1 The Housing Choice Voucher Program is the federal government's major program for helping very low-income
families, the elderly and the disabled afford decent, safe and sanitary housing in the private market.
Jan. 28, 2025 Item #13 Page 7 of 41
HUD Rapid Re-housing Expansion Grant – $504,715
This new HUD grant provides additional expansion funding for short-term rental
assistance and supportive services. It provides a small amount of administrative revenue
to reduce any impacts on the general fund for administering the program. Fiscal year
2025-26 is the first fiscal year this ongoing annual funding source will be available.
Services provided
The city coordinates and collaborates with many other agencies supporting the needs of people
experiencing homelessness. Services such as health care, food assistance, behavioral health and
substance abuse services are important in serving the needs of people experiencing
homelessness and are funded through other governmental and philanthropic sources.
The city contracts for such direct services as prevention, outreach and case management,
shelter, benefits and employment, street medicine, housing assistance and other critical
services to reduce homelessness in our community. The Homelessness Action Plan Funding Plan
identifies appropriate funding sources and amounts for these services, with 67% of all funding
going to direct services. The majority of direct services fund housing assistance. The graph
below details the funds spent on direct services:
City staff
Most of the recommended allocation from the city’s General Fund is for the Police
Department’s Homeless Outreach Team and the city’s Homeless Services staff because most of
the social service and benefit programs are funded through the federal, state and county
governments.
Funding for city staff dedicated to reducing homelessness and addressing the impacts of
homelessness on the community is included in the city’s baseline operating budget. City staff
costs include public safety, contract administration, data collection and reporting and
coordination of service delivery. The largest portion of this category is allocated to the
Homeless Outreach Team, which operates seven days per week and is staffed with one police
sergeant and six officers.
City services infrastructure
A small percentage of funding is allocated to city services infrastructure, which includes
cleaning up encampments and abandoned trash and portable restrooms. A total of $125,000
24%
12%
5%
59%
Direct services
Outreach & Case Management
Shelter
Benefits & Employment
Housing Assistance
Jan. 28, 2025 Item #13 Page 8 of 41
from the General Fund is included in the city’s FY 2025-26 baseline operating budget for these
services.
Activities and funding overview
Activity Approximate
budget
Percentage of total
funding
Percentage of
General Fund
funding within the
Funding Plan
Housing assistance $3,577,182 39% 6%
Outreach and case
management $1,496,204 16% 9%
Shelter $750,145 8% 4%
Benefits and employment $320,000 4% 9%
Direct services subtotal $6,143,531 67% 28%
Police Homeless Outreach
Team $2,135,684 23% 61%
Homeless Services $724,212 8% 7%
City services infrastructure $125,000 2% 4%
Indirect services subtotal $2,984,896 33% 72%
Total resources $9,128,427
Funding by activity
The following graph identifies the changes in budgeted funding by activity over time:
Jan. 28, 2025 Item #13 Page 9 of 41
Upcoming items
Encampment Resolution Funding Grants
Staff are working to implement the two new Encampment Resolution Funding grants to target
unsheltered homelessness along State Route 78 and the Buena Vista Creek and people living
vehicles in the downtown Village, Barrio and beach areas and will provide the City Council will
semiannual and annual updates on their progress.
La Posada expansion
Shelter space for single women and families continues to be an area of need. The city continues
to work with Catholic Charities on the La Posada de Guadalupe shelter expansion. Staff helped
Catholic Charities draft a letter to the state requesting additional flexibility with the regulatory
agreement for farmworker beds due to the reduced seasonal need for these beds. When La
Posada was first established, it was intended to provide beds for homeless farm workers, but
there is now less need for those beds and a much greater need for shelter for people
experiencing homelessness who are not farm workers. This flexibility was authorized from
Oct. 1, 2024, through March 31, 2025, as a pilot. It will still be limited to men only.
North County shelter availability
City staff were notified by Interfaith Community Services in September 2023 that the 49-bed
Haven House shelter located in Escondido was in the process of relocating to the 106-bed Turk
Recuperative Care Center. This resulted in a net loss of 49 beds in the North County. Staff will
continue to track the impacts of this relocation closely, since Haven House had the only low-
barrier beds available for single women in North County.2 While Operation Hope has up to 45
beds for families and single women, its staff estimate a single woman requesting shelter there
faces a wait of 18-24 months.
Fiscal Analysis
City staff will continue to identify opportunities to use grant funding and other outside funding
sources for our efforts to combat homelessness in an effort to reduce the funding needed from
the city’s General Fund. The recommended appropriation from the General Fund is $3,495,051,
which is a $265,015 decrease from what was originally budgeted in the current fiscal year, and
a reduction of $559,160 from what was budgeted three years ago in fiscal year 2022-23.
The recommended Carlsbad Homelessness Action Plan Funding Plan includes $5,633,376 in
revenue from sources outside the city’s General Fund. Included in the funding plan are funds
from the Community Development Block Grant Program, Permanent Local Housing Allocation
Program, the HUD Continuum of Care Program, the National Opioid Settlement, the
Encampment Resolution Funding program and the city’s Housing Trust Fund.
Next Steps
Staff will present the next semiannual report, covering the period from July 1 to Dec. 31, 2024,
to the City Council in spring 2025.
2 Low-barrier shelters do not screen individuals and families out based on such factors as sobriety, poor credit,
evictions or criminal histories.
Jan. 28, 2025 Item #13 Page 10 of 41
Staff will include the Homelessness Action Plan Funding Plan recommendations for the services
identified in the Homelessness Action Plan as a part of the fiscal year 2025-26 draft Operating
Budget.
Environmental Evaluation
This action does not require environmental review because it does not constitute a project
within the meaning of the California Environmental Quality Act under Public Resources Code
Section 21065 in that it has no potential to cause either a direct physical change in the
environment or a reasonably foreseeable indirect physical change in the environment.
Exhibits
1. City Council resolution
2. Fiscal Year 2023-24 Annual Homelessness Action Progress Report
3. Four-year comparison of funding for the Homelessness Action Plan
4. Housing Commission Resolution No. 2024-007
Jan. 28, 2025 Item #13 Page 11 of 41
RESOLUTION NO. 2025-029
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPROVING THE FISCAL YEAR 2025-26 HOMELESSNESS
ACTION PLAN FUNDING PLAN AND DIRECTING CITY STAFF TO INCLUDE THE
FUNDING PLAN'S ACTIVITIES IN THE CITY'S PRELIMINARY OPERATING
BUDGET
WHEREAS, the City of Carlsbad City Council has established reducing homelessness as a City
Council priority; and
WHEREAS, in March 2021, the City of Carlsbad City Council established a priority goal for fiscal year
2021-22 of reducing the unsheltered homeless population in Carlsbad; and
WHEREAS, in May 2021, the City of Carlsbad City Council approved a work plan for incorporation
into the fiscal year 2021-22 city budget; and
WHEREAS, on October 28, 2022, the City of Carlsbad City Council included an updated goal to
reduce homelessness and its impacts on the community in the city's five-year Strategic Plan; and
WHEREAS, the City of Carlsbad City Council adopted an updated Homelessness Action Plan on
February 7, 2023; and
WHEREAS, the Homelessness Action Plan includes a comprehensive package of strategies and
initiatives that the city plans to carry out over the next five years; and
WHEREAS, the Homelessness Action Plan is structured to include high-level policy direction and
strategies with resource needs presented each year and included in the city's annual budget; and
WHEREAS, the funding plan determines the most appropriate funding source for each activity to
ensure the most effective use of funding and maximize the impact of the activities within the
Homelessness Action Plan; and
WHEREAS, on Nov. 14, 2024, the Carlsbad Housing Commission approved a resolution
recommending that the City of Carlsbad City Council approve the Homelessness Action Plan Funding Plan
and Housing Trust Fund Expenditures in the plan.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as
follows:
1. That the above recitations are true and correct.
2. That the City Council approves the Fiscal Year 2025-26 Homelessness Action Plan
Funding Plan and directs city staff to include the Funding Plan's activities in the city's
preliminary operating budget, as reflected in Attachment A.
3. That the City Manager is authorized to include the budget necessary to carry out the
City Council approved Homelessness Action Plan Funding Plan, as reflected in
Attachment A, in the city's Fiscal Year 2025-2026 Preliminary Operating Budget.
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of
Carlsbad on the 28th day of January 2025, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN :
ABSENT:
Blackburn, Bhat-Patel, Acosta, Shin.
Burkholder.
None.
None.
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Attachment A
Jan. 28, 2025 Item #13 Page 14 of 41
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Jan. 28, 2025 Item #13 Page 15 of 41
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Jan. 28, 2025 Item #13 Page 16 of 41
REDUCING HOMELESSNESS ANNUAL PROGRESS REPORT
July 1, 2023 – June 30, 2024
Exhibit 2
In February 2023, the City Council approved an
updated Homelessness Action Plan, which
includes the programs and initiatives the city will
carry out over the next five years and the
measures that will be used to track progress.
During FY 2023-24, the City of Carlsbad achieved
several important milestones towards its goal of
reducing homelessness and its impacts on the
community, which are detailed in this report.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by
adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
SUMMARY OF CITY-FUNDED PROGRAMS
Jan. 28, 2025 Item #13 Page 17 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
2
The city uses a variety of data points to measure and track progress on efforts to reduce homelessness. The
data captured below is a summary from the Homeless Management Information System of clients enrolled in
services provided by city-funded contracts during the time period of July 1, 2023 to June 30, 2024.
Carlsbad’s Homeless Population
Jan. 28, 2025 Item #13 Page 18 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
3
POINT-IN-TIME COUNT UNSHELTERED DATA
The Point-in-Time Count is an unduplicated count of sheltered and unsheltered individuals
experiencing homelessness across the United States, normally conducted during the last week
in January. Since 2005, the Department of Housing and Urban Development has required all
Continuums of Care who receive federal funding to provide a bi-annual count. The San Diego
County Region typically exceeds this requirement by conducting a count every year.
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions.
2024 Point-in-Time Count
Data 2022 2023 2024
Change
from 2022
to 2023
Change
from 2023
to 2024
Carlsbad sheltered 43 43 38 0% -11%
Carlsbad unsheltered 75 60 112 -20% 87%
Carlsbad total 118 103 150 -13% 47%
North County Coastal
sheltered 276 360 230 30% -36%
North County Coastal
unsheltered 469 423 596 -10% 41%
North County coastal
total 745 783 826 5% 5%
San Diego County Region
sheltered 4321 5093 4495 18% -12%
San Diego County Region
unsheltered 4106 5171 6110 26% 18%
San Diego County Region
total 8427 10264 10605 22% 3%
Point-in-Time Count*
Jan. 28, 2025 Item #13 Page 19 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
4
The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category
that applies to them (for example, the same individual may have received both a motel voucher and later
placed into permanent housing).
Fiscal
Year Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing
2022-23 35 31 19 20 105
2023-24 14 23 22 30 89
Total persons
receiving services1
2022-23 247 184 236 183 565
2023-24 266 234 317 352 601
Police calls for service2
2022-23 2,548 1,857 1,953 1,964 8,322
2023-24 1,928 1,857 1,787 1,402 6,974
New shelter placements
2022-23 21 17 21 7 66
2023-24 10 11 15 29 65
Shopping carts collected 2022-23 31 13 3 35 82
2023-24 73 53 64 71 261
Hotel voucher stays3 2022-23 10 13 10 15 48
2023-24 9 5 17 24 51
1Total persons receiving services include the total number of people enrolled in a city-funded program during
the time period of this report. Annual and YTD numbers are deduplicated for individuals served over multiple
quarters.
2Carlsbad Police officers went into the field for 6,974 homeless-related calls for service during the fiscal year,
of which 2,920 calls were in response to a specific request or complaint and 4,054 were proactive
department-initiated calls for service to help carry out city homelessness goals and enforce applicable laws.
3This number indicates unduplicated households served, as some stays overlapped fiscal quarters.
City Programs Data by Quarter
Jan. 28, 2025 Item #13 Page 20 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
5
The total expenditures for fiscal year 2023-24 to support the homelessness goal were $4,590,442.
TOTAL BUDGET EXPENDITURES BY CATEGORY FY 2023-24
$933,474
$338,808
$319,995
$279,018
$2,127,813
$482,775 $108,558
Housing assistance
Shelter
Benefits and
employmentOutreach and case
managementPolice Homeless
Outreach TeamHomeless services
City services
infrastructure
Expenditures
Jan. 28, 2025 Item #13 Page 21 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
6
Homelessness is a complex issue that requires the resources, expertise and cooperation of
many different entities. The city’s efforts are concentrated within three key areas it can
influence and programs that will make the biggest impact for Carlsbad. These areas comprise
“what” the city is focusing on.
Jan. 28, 2025 Item #13 Page 22 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
7
Shelter and Housing
PERMANENT HOUSING
City-funded programs transitioned 89 people into permanent housing. Many of these placements were
assisted by multiple programs both city and non-city funded. In addition to city-funded programs, non-city
funded programs housed an additional 44 individuals for a total of 133 people moving from homelessness in
Carlsbad to permanent housing during fiscal year 2023-24.
PREVENTION
Limited funds are available from Community Development Block Grant and the General Fund to assist
households at risk of entering homelessness. During fiscal year 2023-24, Interfaith Community Services,
Community Resource Center, and Brother Benno’s assisted 69 households, preventing them from entering
homelessness.
LIMITED TERM HOTEL VOUCHER PROGRAM
From July 1, 2023, to June 30, 2024, 51 households, including 71 people, utilized the homeless services and
police department hotel voucher program. The homeless services motel voucher program served 38 people
throughout the year bridging 30 of them to temporary or permanent placements following their stay.
Jan. 28, 2025 Item #13 Page 23 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
8
Community Resource Center
The city partners with the Community Resource Center for a number of services. Under
Shelter and Housing, the city contracts for rapid re-housing and homelessness prevention
services. These contracts provide case management, emergency rental assistance, security
deposit support, ongoing rental assistance, landlord advocacy, financial education,
stabilization support, and referrals to higher levels of care.
Contract: Rapid re-housing Annual budget: $794,839
People served: 87 Funding sources: GF, PLHA, HUD
People housed: 50 Housing retention at 12 months 92%
The rapid re-housing contract served 87 people during FY 2023-24 with 50 securing housing
during the fiscal year and many still enrolled and continuing to search for housing. Of the
individuals exited to housing 92% were stably housed one year post program.
Contract: ERF rapid re-housing Annual budget: $134,977.50
People served: 19 Funding sources: State ERF
The Encampment Resolution Funding provides rapid re-housing assistance for those living in the encampment area to support them in obtaining and stabilizing in permanent housing.
Contract: Emergency Rental Assistance Budget: $23,000
People served: 8 Funding sources: CDBG
The emergency rental assistance program through Community Resource Center supported 8
people with rent and utilities payments to prevent them from entering homelessness.
Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe men’s
shelter in Carlsbad. The shelter has the capacity to serve 50 single men experiencing
homelessness.
Contract: Clinicians City Funding: $200,000
People served: 92 Funding sources: PLHA
Permanent Housing Exits: 37 Total Bed Nights: 16,274
The city provides funding for staff, operations, training and technical assistance. It is a priority
of the city to help Catholic Charities expand the shelter to include space for single women and
families. Catholic Charities provided shelter to 92 individuals during FY 2023-24 and exited 37
to permanent housing placements.
Contract: Homeless Shelter Services Budget: $174,020
Grant Term: 3 years Funding sources: ERF
Catholic Charities provides shelter for men leaving the encampment resolution area in
Carlsbad Village. This contract provides infrastructure support, meals and supplies for La
Posada along with Housing Navigation services.
Jan. 28, 2025 Item #13 Page 24 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
9
Interfaith Community Services
The city partners with Interfaith Community Services for a number of services. Under Shelter
and Housing, the city contracts for homelessness prevention services within the city.
Contract: Emergency Rental Assistance Budget: $58,823
People served: 23 Funding sources: CDBG
CDBG funds for emergency rental assistance provided 23 individuals with rental assistance to
prevent them from entering homelessness in Carlsbad.
Women’s Resource Center
The city partners with Women’s Resource Center to provide domestic violence services for
Carlsbad residents. The organization assists with shelter, hygiene kits, bus passes, food,
clothing, counseling and wrap-around services. Women’s Resource Center supported 96
clients from Carlsbad during FY 2023-24.
Brother Benno Foundation
The city partners with the Brother Benno Foundation to provide emergency rental
assistance, utility assistance, motel vouchers and recovery services for people experiencing
or at risk of homelessness in the City of Carlsbad. During FY 2023-24 the organization
supported 28 people in 11 households with utility or rental assistance to prevent them falling
into homelessness.
Alliance for Regional Solutions
The city contributes $40,000 annually from the Housing Trust Fund to the Alliance for
Regional Solutions Bridge to Housing Network. The Alliance distributes funding to North
County homeless shelters including Haven House, Operation Hope, La Posada de Guadalupe,
Interfaith Family Shelter and the Interfaith Shelter Network. The city’s contribution helps the
shelters support operations and serve Carlsbad residents. The city continues to rely on the
shelter network to provide space for single women and families.
Jan. 28, 2025 Item #13 Page 25 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
10
Interfaith Community Services – Outreach Contracts
The city partners with Interfaith Community Services for a number of services. Under
Outreach and Access to Services, the city contracts with Interfaith Community Services to
provide outreach and case management.
Contract: Outreach and case management Budget: $315,000
People served: 228 Funding sources: GF
Services provided: 3,788 Housing placements: 14
The outreach and case management contract provides two licensed or master’s level
clinicians and one part-time licensed program manager. They provide coverage throughout
the week offering outreach and case management in the field to individuals experiencing
homelessness in Carlsbad. The clinicians engage, assess, plan and refer individuals to
resources like shelter, housing, medical care, public benefits, mental health assistance,
substance use treatment and basic needs supports. This is often the beginning phase of a
person’s exit from homelessness. From here there are often referrals to other service
providers who join the support team to help the person secure housing, increase income,
access substance use, mental health or medical treatment or provide other needed supports.
Securing housing is often a long, complex process that is impacted by many factors which is
why housing placements from the outreach point appear low. During FY 2023-24, Interfaith
Community Services through the outreach and case management program engaged with 228
unduplicated clients experiencing homelessness.
Contract: ERF outreach and peer support Annual budget: $249,445
People served: 83 Funding sources: State ERF
Services provided: 415 Housing placements: 1
The outreach and peer support contract funds one clinician and one peer support specialist to
provide outreach and case management in the encampment resolution area. Being a new
grant, this contract was partially staffed in Q3 of FY 2023-24 and fully staffed in Q4.
During fiscal year 2023-24,over two thousand case management sessions were provided
by the outreach social workers. The social workers provide a variety of clinical intervention, including
assessment, care coordination, crisis intervention, shelter referral, diversion and treatment planning.
Outreach and Access to Services
Jan. 28, 2025 Item #13 Page 26 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
11
INTERFAITH OUTREACH SERVICES PROVIDED
Services accepted Q1 Q2 Q3 Q4 YTD
Case management sessions 742 519 539 392 2192
Emergency shelter referral 33 18 38 65 154
Mail delivery 7 2 1 3 13
Transportation to services 1 0 0 52 53
Police transportation 11 1 5 9 26
Substance abuse treatment 11 7 10 12 40
Document assistance (ID, birth
certificates, etc.) 40 15 18 29 102
Permanent or bridge housing referral 105 53 69 30 257
Employment & benefits access
(medical insurance, CalFresh,
employment, VA benefits, etc.) 49 25 41 29 144
Information only 82 19 53 404 558
Food assistance 18 3 13 31 65
Hospital transport 1 0 1 0 2
Referrals to mental & physical health
care 31 17 32 16 96
Personal needs assistance (clothing,
phone, prescriptions, etc.) 20 10 7 68 105
Reunification travel assistance 32 26 26 13 97
Other (appointment coordination,
blankets, etc.) 91 44 35 67 135
TOTAL 1,274 752 888 1220 4,1411
1all numbers indicate services provided, not
individuals served, individuals may receive multiple services within each category
Jan. 28, 2025 Item #13 Page 27 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
12
Interfaith Community Services
The city partners with Interfaith Community Services to operate the hiring/service center.
Contract: Hiring Center/Service Center Annual budget: $205,000
People served: 659 Funding sources: GF, HTF
Day Labor Placements: 78 Permanent job placements: 8
Interfaith Community Services operates the Carlsbad Service Center which provides
temporary job placement through the hiring center, housing case management and
homelessness prevention services.
Community Resource Center
The city partners with the Community Resource Center to operate employment and benefits specialist services. This contract supports households with benefits enrollment, job readiness
support, resume building and employment connections.
Contract: Employment & Benefits Annual budget: $140,000
People served: 73 Funding sources: GF
Employment Placements: 21 Benefits awarded: $20,358
The employment & benefits program supports households in accessing benefits and obtaining
employment. Seventy-three (73) households received services during FY 2023-24 with fifty
(50) enrolled in employment-focused services. Thirty-one (31) households worked with
employment and benefits specialist services to obtain the following benefits: CalFresh,
General Relief, Medi-Cal, SSI and SSDI.
Whole Person Care Clinic
The city partners with Whole Person Care Clinic to provide medical services within the
encampment resolution area.
Contract: Street Medicine Budget: $56,033
Outreach days: 21 Funding sources: ERF
Whole Person Care Clinic provides medical services in the encampment area one day per
week. This contract began providing services in January 2024 through the encampment
resolution funding. Medical providers are able to provide wound care, disease diagnosis,
prescription assistance, blood pressure monitoring and other medical services in the field.
They are also able to refer for follow up testing and care.
Jan. 28, 2025 Item #13 Page 28 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
13
Public Safety
HOMELESS-RELATED CALLS FOR SERVICE
During fiscal year 2023-24, Carlsbad Police went into the field for 6,974 homeless-related calls for service,
which made up 7% of all calls for service. Of those, 2,920 calls were in response to a specific request or
complaint and 4,054 were proactive department-initiated calls for service to help carry out city homelessness
goals and enforce applicable law.
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to incidents when an individual experiencing a mental health crisis is hospitalized
for 72-hour psychiatric care after they are determined by the police to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 7% 7% 7% 5%
Homeless-related arrests 14.5% 13.6% 17% 21%
Homeless-related citations 3% 8% 6% 1%
Homeless-related mental health holds 4% 2% 4% 10%
Jan. 28, 2025 Item #13 Page 29 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
14
CITY SERVICES INFRASTRUCTURE –
ENCAMPMENT CLEANUP & RESTROOMS
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and
encampment cleanup related to persons experiencing homelessness. Urban Corps works very
closely with the city’s Public Works Department and the Homeless Outreach Team. They are
responsible for responding to and triaging any incoming cleanup requests based on health
and safety. This contract provides cleanup services 3 days per week, 52 weeks a year, often
including encampment cleanups. During 2023-24, Urban Corps completed 40 encampment
cleanups. When encampment cleanups are not needed, the team provides regular cleaning
services to areas commonly known to have abandoned trash and a high prevalence of
homelessness related debris.
Rocket John Portable Restrooms and Handwashing Stations
The Rocket John contract provides three portable restrooms and handwashing stations and
routine cleaning and maintenance in Carlsbad. Two are located in Carlsbad Village and one is
at the Cole library.
CARLSBAD CONNECTS REPORTS*
Abandoned Trash 7
Abandoned Property 5
Abandoned Shopping Cart 3
People Living in Vehicle 11
People Living Unsheltered 10
Total 36
*4/29/2024 - 6/30/2024
Jan. 28, 2025 Item #13 Page 30 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
15
ERF – 2-R - CARLSBAD VILLAGE
The City of Carlsbad applied for and received $2,358,408.94 from the State of California to focus
outreach and housing services on the Carlsbad Village area from July 1, 2023 through June 30, 2026.
Between July 1, 2023, to Dec. 31, 2023, contracts were executed with Interfaith Community
Services, Community Resource Center, Whole Person Care Clinic and Catholic Charities (for La
Posada). All contracts were fully staffed and operational sometime between Jan. and May 2024.
This grant provides additional outreach services, rapid re-housing, street-based medical services
and additional services at the La Posada de Guadalupe Men’s shelter.
*this data is also included in overall city-wide data
ENCAMPMENT RESOLUTION FUNDING
Jan. 28, 2025 Item #13 Page 31 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
16
$235,200
$220,000 $10,000
$108,000
$25,000
$225,379
$97,500
Non-personnel budget
for 1 full grant year Rapid re-housing
Shelter meals &
operationsReunification assistance
Flexible needs
Item storage
Operations & admin
Motel vouchers
ENCAMPMENT RESOLUTION FUNDING
Jan. 28, 2025 Item #13 Page 32 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
17
OUTREACH ENCAMPMENT RESOLUTION SERVICES Q3 Q4 YTD
Case management sessions 17 204 221
Emergency shelter referral 0 10 10
Reunification travel assistance 2 4 6
Transportation to services 0 21 21
Police transportation 0 1 1
Substance abuse treatment 0 1 1
Document assistance (ID, birth certificates, etc.) 1 6 7
Permanent or bridge housing referral 5 10 15
Employment & benefits access (medical insurance, CalFresh,
employment, VA benefits, etc.) 3 16 19
Information only 1 76 77
Food assistance 0 3 3
Personal needs assistance (clothing, phone, prescriptions, etc.) 0 6 6
Referrals to mental & physical health care 1 6 7
Other (appointment coordination, blankets, etc.) 2 19 21
TOTAL 32 383 4151
1all numbers indicate services provided, not individuals served, individuals may receive
multiple services within each category
ENCAMPMENT RESOLUTION FUNDING
Jan. 28, 2025 Item #13 Page 33 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
18
ERF – CARLSBAD/OCEANSIDE 78 CORRIDOR
The City of Carlsbad in partnership with the City of Oceanside applied for and received
$11,398,466.52 from the State of California to focus outreach, medical, substance use, mental
health and housing services in the 78 corridor through June 30, 2027. The entire grant amount will
be spent in the grant area, with approximately $5.3m contracted by the City of Carlsbad.
ERF – CARLSBAD VILLAGE - VEHICLE HOMELESS OUTREACH (VHOP)
The City of Carlsbad applied for and received $2,994,442.71 from the State of California to focus
outreach and housing services for people living in vehicles in the Carlsbad Village area through June
30, 2027. This grant will be brought to City Council for approval in the beginning of 2025.
ENCAMPMENT RESOLUTION FUNDING
Jan. 28, 2025 Item #13 Page 34 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
19
Case Collaboration/Care Conferencing
City staff work closely with staff from city-funded programs and other partners working in
homeless services. Staff facilitate a monthly Carlsbad collaboration meeting and a monthly
case conferencing meeting to ensure all outreach efforts are effectively administered and
coordinated, so that the most complex cases are prioritized and served. The Carlsbad
collaboration meeting provides training and resource coordination. Trainings and
coordination have included: affordable housing training, shared housing, mental health
resources, senior housing resources, homelessness specific housing resources, and the San
Diego Humane Society programs. The case conferencing meeting is attended by direct service
providers within Carlsbad that are a part of the Homeless Management Information System
so that coordination of the most acute cases can be supported effectively by all participating
providers. Community partners report appreciation for the level of cohesion and
collaboration that exists within the agencies working on homelessness issues in Carlsbad.
By-Name List
To better understand homelessness in Carlsbad and coordinate efforts, the city maintains a
comprehensive list of all individuals enrolled in homeless services programs within the city.
The list is generated directly from the Homeless Management Information System and is used
by the city to coordinate the work of all partners providing homeless services in Carlsbad. The
list had 672 unique individuals enrolled in services during fiscal year 2023-24. This number
includes enrollments in all city-funded or administered programs and non-city funded programs (County of San Diego, People Assisting the Homeless (PATH) and the YMCA
Transitional Age Youth program). During the year, one hundred and forty (140) individuals
entered the list for the first time who had not previously been enrolled in any homeless
services program within the San Diego County Homeless Management Information System.
City Programs and Partnerships
Jan. 28, 2025 Item #13 Page 35 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
20
Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness.
Homelessness impacts all aspects of a community, so it truly takes a village to solve it.
Jan. 28, 2025 Item #13 Page 36 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
21
The following success story is a real person experiencing homelessness in Carlsbad and connected to
community services and housing as a result of the city’s homelessness efforts. This is their story, which they
have given the city permission to share. Their name has been changed to protect their confidentiality.
Meet Frank
Male: 62
Permanently housed: May 2024
One of our most impactful stories this year is about Frank, a 62-year-old man who has been experiencing
homelessness since February 2017. Since then, Frank has stayed at different shelters and has interacted with
various support services, including the Carlsbad Police Department Homeless Outreach Team, the Brother
Benno Foundation, PATH, Interfaith Community Service’s homeless outreach team, City of Carlsbad staff, and
Community Resource Center staff. Frank faced significant challenges due to a physical disability, chronic
health conditions, and alcohol use. Since at least 2021, Frank has been navigating his Supplemental Security
Income (SSI) claim and would express interest in recovery programs only to find out there were no immediate
openings.
Frank was also often difficult to locate. However, the implementation of a coordinated approach through the
monthly meetings of the Carlsbad Collaborative made ongoing engagement easier this past year. With the
dedicated support of his case manager and care team, Frank successfully obtained senior housing in Carlsbad.
He continues to work with his case manager to stabilize his living situation.
What worked
• The Police Department Homeless Outreach Team continually engaged Frank and continued to refer
him to the city’s programs. They supported him in the motel voucher program and with assisting him
in getting his ID from the DMV.
• Community Resource Center, Interfaith Community Services and the City of Carlsbad Housing
Navigator worked closely together to support Frank in obtaining his documentation, completing his
SSI claim that provided him with permanent income, supporting him in accessing senior housing and
providing him with stabilization support in his new home.
• Case Conferencing between the organizations allowed greater collaboration to support Frank in
continual progress towards eventually gaining housing.
Success Stories
Jan. 28, 2025 Item #13 Page 37 of 41
Reducing Homelessness
Annual Progress Report: July 2023 – June 2024_______________________________________________________
22
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce
homelessness and its impacts on the community. Some of these include:
Staffing
The city’s homeless services team experienced staffing shortages due to medical leave and vacant positions.
City contracts have also had varying challenges in maintaining social service staff members and hiring new
staff members.
Limited shelter and housing resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general
housing options in North County and San Diego.
Limited options for women and seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single
females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify
accessible shelter and housing options for this population. General communal shelters are not always an
option due to extremely limited availability, health risks and mobility needs. The Haven House shelter in
Escondido has merged with Interfaith Community Services’ recuperative care program, reducing shelter beds
in the region by 49, including the majority of the available beds for single women. Staff across multiple
agencies report difficulty securing shelter options for seniors and single women.
City staff have several projects on the horizon:
• The Department of Housing & Homeless Services is continuing to provide support and monitor the
progress on the La Posada de Guadalupe shelter expansion.
• Staff launched a contract on July 1, 2024 with Interfaith Community Services utilizing the National Opioid
Settlements funding per the recommendation of City Council through a Substance Abuse Outreach and
Education program.
• Staff began utilizing new Resolution Strategies funding from the Regional Task Force on Homelessness
which is a flexible funding source to hep divert people away from homelessness.
• Staff will continue to coordinate community efforts to better implement shared housing strategies for
people experiencing homelessness.
• Staff are launching the new permanent housing program with Community Resource Center to pair
housing with supportive services utilizing Housing Choice Vouchers.
• Staff have submitted an application for the expansion of the rapid re-housing program that is expected to
be funded in the upcoming fiscal year. This will allow for additional households to access case
management and rental assistance to secure permanent housing.
Overcoming Challenges
Upcoming Work
Jan. 28, 2025 Item #13 Page 38 of 41
Exhibit 3
FOUR YEAR COMPARISON
CITY OF CARLSBAD
HOMELESSNESS ACTION PLAN
FUNDING PLANS
FY 2025-26
$9,128,427 Total budget
Jan. 28, 2025 Item #13 Page 39 of 41
$786,137
FY 2023-24
$5,578,924 Total budget
FY 2024-25
$6,000,217 Total budget
FY 2022-23
$4,323,406 Total budget
Jan. 28, 2025 Item #13 Page 40 of 41
RESOLUTION NO. 2024-007
A RESOLUTION OF THE HOUSING COMMISSION OF THE CITY OF CARLSBAD,
CALIFORNIA, RECOMMENDING THAT THE CITY COUNCIL APPROVE THE
FISCAL YEAR 2025-26 HOMELESSNESS ACTION PLAN FUNDING PLAN AND
THE HOUSING TRUST FUND EXPENDITURES THEREIN
Exhibit 4
WHEREAS, the Carlsbad City Council adopted an updated Homelessness Action Plan on Feb. 7,
2023;and
WHEREAS, the Homelessness Action Plan is structured to include high-level policy direction and
strategies with resource needs presented each year and included in the city's annual budget; and
WHEREAS, the funding plan determines the most appropriate funding source for each activity to
ensure the most effective use of funding and maximize the impact of the activities within the
Homelessness Action Plan; and
WHEREAS, the Housing Trust Fund expenditures in the funding plan are allowable and appropriate;
and
WHEREAS, the Housing Commission makes recommendations to the City Council on housing and
homeless matters and Housing Trust Fund allocations.
NOW, THEREFORE, BE IT RESOLVED by the Housing Commission of the City of Carlsbad, California,
as follows:
1.The above recitations are true and correct.
2.That based on the information provided within the Housing Commission Staff Report, the
Housing Commission adopts this resolution, recommending that the Carlsbad City Council
approve the fiscal year 2025-26 Homelessness Action Plan Funding Plan (Attachment A) and
the Housing Trust Fund expenditures therein.
PASSED, APPROVED AND ADOPTED at a meeting of the Housing Commission of the City of
Carlsbad on the 14th day of November, 2024, by the following vote, to wit:
AYES:
NAYS:
ABSENT:
ABSTAIN:
Collins, Chang, Berger, Ydigoras.
None.
None.
Horton.
MANDY MILLS, Director Jan. 28, 2025 Item #13 Page 41 of 41
All Receive -Agenda Item# J3
For the Information of the:
Tammy Cloud-McMinn
CITY COUNCIL
Date $8B<CA v CC r"
CM G ACM < PC¥ '3l ✓
From:
Sent:
To:
Cc:
bob@nanssproject.org
Monday, January 27, 2025 4:56 PM
City Clerk
Kevin Shin; Priya Bhat-Patel; Melanie Burkholder; Teresa Acosta; Council Internet Email;
Keith Blackburn
Subject: January 28th City Council Meeting/Item 13 HOMELESSNESS ACTION PLAN FISCAL YEAR
2023-24 ANNUAL REPORT AND FISCAL YEAR 2025-26
Mayor Blacl<burn
City Council
As a long-time Carlsbad resident, I often describe our community to outsiders as an island of common
sense in a sea of Southern California silliness. Our city is steadfast in doing what is right for our citizens
and seldom gets blown off course by weal< political novelties.
It was in this common-sense spirit that Carlsbad formed the Homeless Outreach Team and Homeless
Services Department. These organizations were established and given specific goals to reduce
homelessness and seemed to be achieving steady declines, especially in unsheltered
homelessness. However, in early 2023, a rare political storm surge convinced our Council to adopt the
ineffectual methods of the Regional Tasl< Force on Homelessness and County of San Diego that
eliminate accountability and goals in favor of simple cooperation and collaboration. As a result, citizens
of Carlsbad were rewarded with an 87% increase in unsheltered homelessness in 2024.
It would be far better for us to adopt the best practices from the national nonprofit Community
Solutions. Their Built for Zero approach is the only methodology with a tracl< record of reducing
homelessness. It requires someone in charge, worl<ing with good data, and putting the necessary
shelters/housing and services in place. I would add to this to ensure that our safety net is robust enough
to prevent people from becoming homeless in the first place. Community Solutions advocates for
"Functional Zero," which is simply a measure that says you can house the number of people who
become homeless in your community. This must be our singular goal-the rest is strategy.
As our Homeless Services Department points out, we already have good data. Below are the additional
components our strategy needs to achieve functional zero for Carlsbad:
Leadership Council must mal<e clear that achieving Built for Zero is the responsibility of the
Homeless Services Department. As such, the leadership of this organization should present
monthly (this is still a crisis, after all) to the Council on its activities that are leading to Functional
Zero. This is not a blaming exercise but an open process where resource needs can be presented
so that the Council l<nows what must be provided, and the public can be engaged in the
solutions. Our by-name list includes detailed information on what each person needs; Homeless
Services must bring that information forward so the Council (and the public) can worl< on tangible
solutions.
Proposition 36 Implementation Council must take steps to ensure our Police Department
implements the new Proposition 36 guidelines for making arrests and citations. The County's
1
District Attorney's office seems ready to support our region's efforts, but it requires each law
enforcement agency to step up. And citizens must be encouraged to do their part to report
unlawful behavior that may have gone unpunished in the recent past.
Shelter Beds The City of Carlsbad must ensure adequate shelter beds until the Functional Zero
goal is met, after which they can re-evaluate the correct level. The current best estimate is 127
total beds to serve our city. The need for additional shelter beds is buried in the "Challenges"
section of the Homeless Action Plan report but must be brought forward for an honest discussion
about how we site and staff this most critical component of homelessness response. My
suggestion is to work collaboratively throughout the region to achieve this capacity. Encinitas,
Oceanside, and Vista have increased capacity in the past few years, but their levels are still
insufficient. Accompanying this, there is a real need for a regional north coastal navigation center
to triage homeless cases and move people toward recovery and housing.
Mental Health and Substance Treatment City of Carlsbad must ensure there are sufficient
treatment options available to provide recovery services for the chronically homeless. These
services can be provided by an array of private and public organizations and, again, could be
assembled regionally to maximize efficiency. The current best estimate is 46 treatment beds just
for the Carlsbad population. After shelter, this is the most urgent need and requires candid
discussion on how we will achieve this capacity.
Prevention Certainly, the most cost-effective (and less disruptive) strategy is to prevent
homelessness in the first place, and this requires a robust safety net. To this end, the City of
Carlsbad should ensure its rental/housing assistance program is sufficient to serve all those
qualified.
These five structural supports are a comprehensive approach that will restore order to our streets and
parks and provide the necessary assistance to our Carlsbad neighbors who need help. When these
structural components are in place, communities get results, and, most importantly, individuals get the
care and/or the motivation to get their lives back on track.
At the end of the next fiscal year, we will be nearing a decade of Homeless Outreach Team/Homeless
Service Department operations. We have the best people in the county working in these roles, and we
must get them the resources they need to be successful. Failing to do so opens the door for grassroots
initiatives that can be troublesome but effective in ultimately bringing about change. Recently, to the
east of us, Arizona voters just passed Proposition 312, which requires local governments to compensate
property and business owners for damage caused by the homeless. It's an approach that provides relief
to those most impacted and increases the cost of government inaction. And just to our north, the LA
Alliance for Human Rights organized a broad coalition of non-profits, service providers, small business
owners, residents, and community leaders to successfully sue the City and County of Los Angeles to
provide the necessary shelter capacity and mental health services to reduce their number of
homeless. These examples demonstrate that citizens no longer need to tolerate the status quo but have
alternatives should their governments fail to be effective.
Regarding today's meeting on the Homeless Action Plan, there should be an honest dialogue about our
current status, future likely outcomes, and resource (shelter and mental health) needs. During its review
process, the Housing Commission provided no intelligible input or oversight, so it will be incumbent
upon the Council to have this dialogue. I recommend asking at least the following questions:
2
• Has homelessness decreased in Carlsbad in the past year? If so, by how many cases?
• Given the proposed additional spending, how much should we expect homelessness to decline
over the coming year?
• Given our by-name database of cases, please summarize the resources the unsheltered
population is waiting for to move off the streets. What are the suggestions for getting those
resources?
As NANSS Project evolves, we stand ready to work with the City Council, Homeless Services and any
community organizations or individuals prepared to implement the structural supports necessary to
make homelessness in Carlsbad "rare, brief, and one-time."
The Built for Zero approach is the only methodology shown to achieve this result, and successful cities
like Redondo Beach, Bakersfield, and Houston have proven it works. It's a common-sense approach
that fits with our community's character and shores up one of the very few weaknesses in our
seawall. Let's work together to implement this best practice here.
Respectfully,
Bob Stonebrook
760-281-3242
bob@nanssgroject.org
3
Jan. 28, 2025
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Shaun Lawton, Lieutenant
Police DepartmentREDUCING HOMELESSNESSANNUAL REPORTJuly 1, 2023 – June 30, 2024
HOMELESSNESS ANNUAL REPORT
2
TONIGHT’S TOPICS
Presentation
Annual Homelessness Report
Annual Funding Plan
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HOMELESSNESS ANNUAL REPORT
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Peop1e transitioned to permanent
housing
65
Shelter placements
Unduplicated contacts
Police cal ls for service
Hotel voucher
STAYS 6,974 Encampment
CLEANUPS
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C
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HOMELESSNESS ANNUAL REPORT
4
Unduplicated individuals served
193
People enrolled in Carlsbad programs on June 30, 2024
By-name list – FY 2023-24
672
133
Individuals secured permanent housing
140
Individuals experiencing homelessness for first time
-■ -■
• •
'
SPENDING BY CATEGORY FY 2023-24
5
$933,474
$338,808
$319,995
$279,018
$2,127,813
$482,775
$108,558 Housing assistance
Shelter
Benefits and employment
Outreach and case
management
Police Homeless Outreach
Team
Homeless services
City services infrastructure
■
■
■
■
■
■
■
HOMELESSNESS ANNUAL REPORT
AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety
6
{city of
Carlsbad
SHELTER AND HOUSING
HOMELESSNESS ANNUAL REPORT
7
People transitioned
to permanent housing
Hotel voucher
STAYS
Households provided
with prevention services
New shelter placements
OUTREACH AND ACCESS TO SERVICES
HOMELESSNESS ANNUAL REPORT
8
Total people served
2,713
Outreach touchpoints
311•
'
PUBLIC SAFETY
POLICE CALLS FOR SERVICE
6,974 calls
4,054 officer initiated
2,920 dispatched
6.5%Related to homelessness
HOMELESSNESS ANNUAL REPORT
9
{city of
Carlsbad
22% decrease in dispatched calls for service from
community members
HOMELESSNESS ACTION PLAN
POLICE CALLS FOR SERVICE DECREASED
16% decrease in overall dispatched calls for service
!
!
11
GRANT FUNDED OUTREACH
DOWNTOWN VILLAGE AREAS
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Transitioned to permanent housing
6
La Posada STAYS
142
Total people served
Enrol led with outreach 8 (t)
Hotel voucher
STAYS
89 Received
MEDICAL CARE
•The city’s action plan continues what’s working and
continues to make steady progress toward council goal
•Homelessness is a regional, state and national issue
•Carlsbad has been proactive in addressing homelessness
and its impacts
•The city has achieved quantitative and qualitative results
HOMELESSNESS ACTION PLAN
SUMMARY
HOMELESSNESS ACTION PLAN
FISCAL YEAR 2025-26 FUNDING PLAN
$3,752,955
$81,823
$101,000
$903,302
$375,000
FUNDING SOURCES
FY 2024-25
$6,000,217 Total budget
$786,137
14
$3,495,051
$81,823
$101,000$1,432,481
$375,000
$1,778,859
$998,075 $80,000
General Fund
CDBG
Housing Trust Fund
HUD Grants
PLHA Grant
ERF Grant - Village
ERF Grant - SR 78
ERF Grant - Vehicles
Opioid Settlement Funds
FY 2025-26
$9,128,427 Total budget
$786,137
■
■
■
■
■
■
■
■
■
HOMELESSNESS FUNDING PLAN
ACTIVITIES AND FUNDING OVERVIEW FY 2024-25
Activity Approximate budget Percentage of total
funding
Percentage of General
Fund
Housing assistance $3,577,182 39%6%
Shelter $750,145 8%4%
Benefits and employment $320,000 4%9%
Outreach and case
management $1,496,204 16%9&
Direct services Subtotal $6,143,531 67%28%
Police Homeless Outreach
Team $2,135,684 23%61%
Homeless Services $724,212 8%7%
City services infrastructure $125,000 2%4%
Indirect services Subtotal $2,984,860 33%72%
TOTAL RESOURCES $9,128,391 100%100%
15
24%
12%
5%
59%
Outreach & Case Management
Shelter
Benefits & Employment
Housing Assistance
DIRECT SERVICES FY 2025-26
■
■
■
■
FUNDING BY ACTIVITY
17
$10,000,000
$9,000,000
$8,000,000
$7,000,000
$6,000,000
$5,000,000
$4,000,000
$3,000,000
$2,000,000
$1,000,000
$-
$117,889
$125,000
$125,000 $320,000 $320,000
$664,389 $665,581 $694,000
$1,929,790
FY 2022-23 FY 2023-24 FY 2024-25
■ Police Department Homeless Outreach Team ■ Housing & Homeless Services staff
■ Housing Assistance ■ Shelter
■ Benefits & Employment ■ Outreach & Case Management
■ Infrastructure
$125,000
$724,212
$2,135,684
FY 2025-26
HOMELESSNESS FUNDING PLAN
NEW FUNDING FOR FY 2025-26
Grant Amount Funding Source
Encampment Resolution Grant - SR 78 $1,778,859*CA HCD
Encampment Resolution Grant –
Vehicle Outreach $998,075*CA HCD
HUD Rapid Re-Housing Expansion $504,715 HUD
TOTAL $3,281,649
*Amounts awarded for a term of three years. Funding
represents the first year.
18
Adopt a resolution approving the Fiscal Year 2025-26 Homelessness Action Plan Funding Plan and directing city
staff to include the Funding Plan’s activities in the city’s
Preliminary Operating Budget.
HOMELESSNESS ANNUAL REPORT
REQUEST
19
{city of
Carlsbad
Questions
HOMELESSNESS ANNUAL REPORT
20
{city of
Carlsbad