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Ricoh USA Inc; 2025-03-24;
Master ServiceAgreement Page1 Rev. November 2024 MASTER SERVICE AGREEMENT CUSTOMER INFORMATION Full Legal Name City of Carlsbad Address 1635 FARADAY AVE City Carlsbad State CA Zip Code 92008 This Master Service Agreement (this Agreement ____ day of _______________ 2 Effective Date Ricoh with its principal place of business at 300 Eagleview Boulevard, Suite 200, Exton, PA 19341, and the customer listed above Customer 1. Products; Services.From time to time, Customer and/or its Affiliates (defined below) may desire to purchase from Ricoh and/or its Affiliates: (a) certain equipment, software licenses or subscriptions, Products Personnel purchase(s) of Products under this Agreement Services each as may be more specifically set forth in an Order Form (defined below). Affiliate e or more intermediaries, controls, or is controlled by, or is under common control with, such specified person orentity. For purposes ofthis definition, when used with respect to any specified person or entity, means the power to direct the management and policies of such person or entity, directly or ng correlative to the foregoing. In order to obtain Products and/or Services from Ricoh or its Affiliates pursuant to this Agreement, Customer shall enter into a binding Service Order, Statement of Work or other written instrument acceptable to Ricoh (an Order Form In the event a Ricoh Affiliate and/or Customer Affiliat and Customer Affiliate who execute the Order Form; (ii) in all events, the sole contracting parties for all purposes related to such Order Form shall be the Ricoh Affiliate and Customer Affiliate who execute such Order Form; and (iii) Customer and each such Customer Affiliate shall be jointly and severally responsible for acts, omissions and obligations under the Order Form executed by such Customer Affiliate, including, without limitation, obligations under this Agreement as incorporated therein. 2. Invoicing and Payment. Ricoh shall invoice Customer for the fees and any other charges set forth in an Order Form. Payments are due within thirty (30) days from the date of the applicable invoice. Customer agrees that it will remit payments in the form of company checks, direct debit or wires only. All fees, rates and other charges provided for in this Agreement or set forth on an Order Form are exclusive of all federal, state, municipal s, import duties, tariffs, or other similar charges whether international, national, state or local,which are levied or imposed on Ricoh in connection with its performance hereunder or under an Order Form. Ricoh will bill Customer for the foregoing to the extent incurred or required to be collected and remitted by Ricoh. Customer agrees to reimburse Ricoh for all reasonable travel and out-of-pocket expenses incurred by Ricoh in connection with the performance of the Services that are outside the normal course of Equipment Repair and Maintenance Services and such expenses shall be approved by Customer in writing prior to being incurred by Ricoh. Unless otherwise expressly identified on an Order Form, Customer represents and warrants that no cooperative or group purchasing organization or similar contract is being or will be used or leveraged by Customer in conjunction with this Agreement or any Order Form. Ricoh may suspend or terminate any Services and/or additional deliveries of Products for non-payment. If Customer disputes a charge or charges on a given invoice, other thanfixed(orminimum)feesorchargesspecifiedinanOrderForm(whichmaynotbedisputed),thenCustomershall(a)payallnon- disputed amounts; and (b) provide prompt (but in all events, no later than ninety (90) days after receiving the invoice) written notice, with supporting documentation, of the disputed charges to Ricoh. If Customer does not comply with the previous sentence, then all invoiced amounts shall be deemed true, correct, and accepted by Customer, and Customer shall pay the invoiced amounts in accordance with the payment terms in this Agreement. 3. Warranties. Ricoh warrants that the Services will be performed: (a) in a good and workmanlike manner; (b) using reasonable care and skill; and (c) according to the description contained in the applicable Order Form. Ricoh will re-perform any Services not in compliance with this warranty ervices are performed, which shall be an exclusive remedy for such non-performance of Services is dependent upon EXCEPTAS OTHERWISEEXPRESSLYSETFORTHHEREIN OR IN ANORDER FORM, RICOH MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY SERVICES OR PRODUCTS PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM INFRINGEMENT OR THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. NO WARRANTIES ARE CREATED BY ANY COURSE OF DEALING BETWEEN THE PARTIES, COURSE OF PERFORMANCE, TRADE USAGE OR INDUSTRY CUSTOM. IN NO EVENT SHALL RICOH BE LIABLE TO CUSTOMER OR A THIRD PARTY FOR ANY DAMAGES RESULTING FROM OR RELATED TO ANY FAILURE OF SOFTWARE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR DELAY OF DELIVERY OF SERVICES UNDER THIS AGREEMENT. RICOH ASSUMES NO OBLIGATION TO PROVIDE OR INSTALL ANY ANTI-VIRUS OR SIMILAR SOFTWARE, AND THE SCOPE OF SERVICES CONTEMPLATED HEREBY DOES NOT INCLUDE ANY SUCH SERVICES. 4. Intellectual Property Rights. Intellectual property rights, including the design, development and delivery of all inventions, business methods, processes, concepts, drawings, designs, blueprints, photographs, sketches, works of authorship, reports, plans, software (in source and object code format), documentation, databases, data, information and other materials (whether intangible or tangible), prepared or created by Ricoh in the course of the performance of the Services shall, upon creation, become the property of Ricoh Property and Ricoh shall retain all ownership rights in the Ricoh Property; provided, however, that Ricoh Property shall not include, and Ricoh shall not acquire ownership of data, materials or content provided by Customer. Nothing contained in any Order Form shall be construed to transfer, convey, restrict, impair or deprive Ricoh of any of its ownership or proprietary interest or rights in technology, information or products that existed prior to the provision of deliverables under the Order Formorthat maybe independently developed byRicoh outside thescope ofthe Order Form. Customer shall not use any Products orServices provided 24th March Master Service Agreement Page 2 Rev. November 2024 by Ricoh for any unlawful purpose. Subject to payment of all relevant fees and charges, Ricoh hereby grants Customer a worldwide, perpetual, nonexclusive,non-transferable,royalty-free (otherthanpayments identified in the applicable OrderForm orother transaction documents) license solely for its internal business purposes, and may use, display, and only) the Ricoh Property, except as otherwise limited hereunder or under the Order Form. For clarity, any Order Form and the foregoing license relates to the Services only, and software programs (whether on-site or hosted) shall not be deemed to be deliverables or All licensing of Ricoh and/or third-party software shall be as provided in Section 5 hereunder. 5. Software. All Ricoh and/or third-party software provided by Ricoh is licensed, not sold, and is subject to the server, seat, quantity and/or other usage restrictions set forth in each applicable license agreement, license terms, or subscription terms relating to such intangible property or associated services (each such license of grant of rights to access or use, Software License whether pursuant to written, click-through, shrink-wrap or other agreements for such Licensor right, title or interest in any third-party software (including any open source software) and Ricoh makes no representations and provides no representations or warranties with respect thereto. Customer is solely responsible for entering into and complying with Software Licenses with the applicable Licensor and acknowledges that its rights and obligations with respect to such software, as well as those of the Licensor, are solely as set forth in such Software Licenses. 6. Term and Termination. This Agreement shall be effective on the Effective Date and shall remain in effect for so long as any current or renewal term of any Order Form executed by Ricoh and Customer remains in effect. Any expiration or earlier termination of this Agreement shall not, however, be deemed to terminate, alter or otherwise modify the term of any Order Form entered into by the parties, which shall remain in effect in accordance with its terms. Upon termination of the Services, Customer shall: (a) allow Ricoh a reasonable period equipment, tools, supplies, documents, and other property owned, leased, or controlled by Ricoh and used under this Agreement; (b) pay to Ricoh all fees and charges incurred by Customer through the date of termination of the Services under this Agreement; and (c) pay to Ricoh any applicable termination fee, recoupment fee or other fee stipulated to be due upon termination. 7. Default. In addition to any other rights or remedies which either party may have under this Agreement or at law or equity, either party shall have the right to terminate any Order Form, in whole or in part, or this Agreement immediately: (a) if the other party fails to pay any fees or charges or any other payments required under this Agreement when due and payable, and such failure continues for a period of ten (10) days after being notified in writing of such failure; (b) if the other party fails to perform or observe any other material covenant or condition of this Agreement, and such failure or breach shall continue un-remedied for a period of thirty (30) days after such party is notified in writing of such failure or breach; or (c) if the other party becomes insolvent, dissolves, or assigns its assets for the benefit of its creditors, or files or has filed against it any bankruptcy or reorganization proceeding. 8. Confidentiality Confidential Information on in any form which may be disclosed in the performance of this Agreement or an Order Form and which: (a) is identified as confidential; or (b) should reasonably be understood by the receiving party to be confidential and proprietary, including products, operations, processes, plans or intentions, know-how, trade secrets, market opportunities or business affairs. Neither party is permitted to divulge, and each party must ensure that its employees, agents and subcontractors do not divulge, to any third-party, any Confidential Information of the other party without the other representatives of Customer or to employees or subcontractors of Ricoh who have a need to access such Confidential Information to perform the Services contemplated hereunder. Confidential Information shall not include information which: (i) at the time of disclosure is in the public domain; (ii) after disclosure becomes part of the public domain by publication or otherwise through no fault of the receiving party; (iii) is required to be disclosed pursuant to applicable federal, state or local law, regulation or a valid order issued by a court or governmental agency of competent jurisdiction; or (iv) can be established to have been independently developed and so documented by the receiving party or obtained by the receiving party from any person not in breach of any confidential obligations to the disclosing party. The terms of this Agreement and any Order Form shall not be considered to be Confidential Information. Customer acknowledges and agrees that it shall not provide any sensitive information, personal data or information that is otherwise regulated by applicable law, rule, statute, regulation or guidance document without first notifying Ricoh in writing so the parties may, if required, enter into additional terms and conditions related to such information. Notwithstanding anything in this Agreement to the contrary, Customer is responsible for ensuring its own compliance with any and all applicable legal, regulatory, business, industry, security, compliance and storage requirements relating to data retention, protection, destruction and/or access. It is sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect business or data retention, and any actions required to comply with such laws. RICOH DOES NOT PROVIDE LEGAL, ACCOUNTING OR TAX ADVICE OR REPRESENT OR WARRANT THAT ITS SERVICES OR PRODUCTS WILL GUARANTEE OR ENSURE COMPLIANCE WITH ANY LAW, REGULATION OR REQUIREMENT. 9. Insurance. See City of Carlsbad Insurance Requirements - Exhibit A 10. Indemnification. Ricoh Indemnifying Party Customer Indemnified Party - party claims incurred by the Indemnified Party arising out of the death or bodily injury of any agent, employee, or business invitee of the Indemnified Party, or the damage, loss, or destruction of any tangible property of the Indemnified Party, to the extent caused by the negligent acts or omissions or willful misconduct of the Indemnifying Party, its employees, or agents. Master Service Agreement Page 3 Rev. November 2024 Customer shall promptly notify the other in the event of the threat or initiation of any claim, demand, action or proceeding to which the indemnification obligations set forth in this section may apply. 11. Limitations. 11.1 OUT OF OR RELATING TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED, IN THE AGGREGATE, THE AMOUNT RICOH RECEIVED FROM CUSTOMER HEREUNDER DURING THE THIRTY-SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE LIABILITY. NOTWITHSTANDING THE AFOREMENTIONED, THIS SECTION WILL NOT APPLY TO (1) THIRD PARTY CLAIMS FOR DEATH OR BODILY INJURY TO THE SUBCONTRACTORS, AND (2) 11.2 IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES, INCLUDING ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, REVENUE OR PROFIT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE BREACHING PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 11.3 THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE NON- AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. 12. Out of Scope Services. Notwithstanding anything to the contrary in this Agreement or any Order Form, the Services do not include, and Ricoh shall have no obligation to provide, or any liability for, any Out of Scope Services. Out of Scope Services means: (a) any service that is not specified in an Order Form; and (b) the operation or maintenance of any heavy equipment or machinery, including forklifts and stackers; the use or operation of any non-Ricoh vehicles; the handling or delivery of cash, checks, securities or negotiable instruments; security services, including x-ray, screening, guard or similar security measures; catering services; the leasing of real estate; chauffer, limo or shuttle services; and the shipping, handling, or delivery of lithium batteries (unless the shipping of lithium batteries has been expressly agreed to by Ricoh and Customer agrees that such shipping will be request), explosives, drugs, chemicals, hazardous materials, biological materials, medical supplies, medical wastes, food items, and other perishables. 13. Non-Solicitation. [Intentionally Omitted] 14. Subcontracting and Assignment. Customer acknowledges and agrees that Ricoh may from time to time, in its sole discretion, engage subcontractors, including non-U.S. subcontractors, to perform any portion of the Services on behalf. If Ricoh engages any subcontractor, Ricoh shall be fully responsible for the performance in accordance with the terms of this Agreement and the applicable Order Form, and any breach by any such subcontractor shall be deemed a breach by Ricoh. Ricoh shall provide Customer with reasonably available information about its subcontractors upon written request from Customer. Neither Party shall assign this Agreement or any Order Form, or any of its obligations under this Agreement or any Order Form, whether voluntarily or by process of law, without the prior written consent of Ricoh, which consent shall not be unreasonably delayed, withheld or conditioned. 15. On-Site Services. If On-Site Services (as defined in the applicable Order Form) are performed, then this Section 15 shall apply. Despite anything in this Agreement or an Order Form to the contrary, if Ricoh determines (in its reasonable and good faith discretion) that it must increase compensation paid to Personnel who are performing the On-Site Services due to a change in legislation (including delayed implementation of legislation) or a similar Customer, increase its charges under the applicable Order Form by a reasonable amount related to the compensation increase. For Clarity, this section does not apply to Equipment Repair and Maintenance Services. 16. Miscellaneous. 16.1 Customer Policies and Procedures; Cooperation e safety and security policies, provided they are first provided in writing in advance to Ricoh, do not conflict with this Agreement or any Order Form, and do not impose any additional financial or legal burden on Ricoh. Customer shall provide access to its facilities, networks, systems, data and Customer personnel, and otherwise cooperate with Ricoh in the design, implementation, delivery, support, administration, and management of the Services. 16.2 Purchases of Products. All purchased Products are shipped FOB (5) days of delivery, Customer shall notify Ricoh in wri Ricoh shall promptly repair or replace the defective or non-conforming purchased Product. Purchased Product shall be deemed accepted by Customer if Customer fails to notify Ricoh of any non-conformity 16.3 Governing Law. This Agreement and any Order Form shall be governed by the laws of the County of San Diego, and the State of California both as to interpretation and performance, without regard to its choice of law rules or requirements. 16.4 Entire Agreement. The parties agree that the terms and conditions contained in this Agreement and in each Order Form make up the entire agreement between them regarding the Services and (subject to Section 5) Products and supersede all prior written or oral communications, understandings or agreements between the parties relating to the subject matter contained herein, including without limitation, purchase orders. Any purchase order or other ordering documents issued by Customer at any time for any reason will not modify or affect this Agreement or any Order Form, nor have any other legal effect notwithstanding the inclusion of any additional or different terms or conditions in any such ordering document and shall serve only the purpose of identifying the Products or Services ordered. Except as otherwise expressly set forth herein, any change in any of the terms and conditions of this Agreement or any Order Form must be in writing and signed by both parties. 16.5 Order of Precedence. This Agreement establishes the general commercial terms and conditions that will govern all Order Forms, however it may be necessary to supplement or modify this Agreement with respect to certain Products or Services provided under a given Order Form. Therefore, in the event of any conflict or inconsistency between this Agreement and any Order Form, the following order of precedence shall prevail: (a) the Order Master Service Agreement Page 4 Rev. November 2024 Form shall control, unless otherwise expressly stated in the Order Form, followed by (b) the terms and conditions set forth in this Agreement. 16.6 Waiver; Severability. The delay or failure of either party to enforce at any time any of the provisions of this Agreement or any Order Form shall in no way be construed to be a waiver of such provision or affect the right of such party thereafter to enforce each and every provision of this Agreement and each Order Form. If any provision of this Agreement or any Order Form is held to be invalid or unenforceable, such provision shall be construed by modifying it to the minimum extent necessary to make it valid or enforceable (if permitted by law) or, if not, then it shall be construed as though this Agreement and each Order Form did not contain the particular provision held to be invalid or unenforceable. 16.7 Survival. Without intending to create any limitation relating to the survival of any other provisions of this Agreement, Ricoh and Customer agree that the terms of Sections 8 (Confidentiality), 9 (Insurance), 10 (Indemnification), 11 (Limitations), 15 (On-Site Services), and 16.9 (Notices; Promotional Materials) shall survive the expiration or earlier termination of this Agreement. This Agreement is for the sole benefit of the parties hereto and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement. 16.8 Signatures. Each party agrees that electronic signatures of the parties on this Agreement and any Order Form will have the same force and effect as manual signatures. This Agreement may be executed in two or more counterparts, each of which shall be deemed to be an original. 16.9 Notices; Promotional Materials. All notices shall be given in writing by the party sending the notice to the party receiving the notice at its address shown above (or to any other address specified by that party in writing) with postage prepaid. Neither party shall (orally or in writing) make any media release or issue any promotional materials concerning this Agreement or the subject matter hereof nor (b) use any trade name, service mark, logo, or trademark of the other party without the prior written approval of the other party. The name of the persons who are authorized to give written notice or to receive written notice on behalf of City and on behalf of Contractor under this Agreement are: For City: Name: Maria Callander Title: IT Director Dept: IT Address: 1635 Faraday Ave Carlsbad, CA 92008 Phone: 442.339.2454 For Contractor: Name: Wendy Archer Title: Project Specialist RMSSC Centralized Services Dept: Ricoh Digital Services Address: 9905 Rio San Diego, Ste. 200 Phone: 770.723.4216 Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16.10 Force Majeure Conditions. Ricoh shall not be liable for failure to deliver or delays in delivery of Products or Services occasioned by causes or delays, infrastructure failures, utility outages, demonstrations, pandemics, epidemics, plague, outbreaks of infectious disease, public health crises (including quarantine or other employee restrictions), prohibitions or restrictions on travelling, strikes, lockout, fires, embargoes, war or other outbreak of hostilities, inability toobtain materials or shipping space, receipt of orders in excess of or its then-scheduled production capacity, machinery breakdowns, delays of carrier or suppliers, governmental acts and regulations (including restrictions on meeting or working in groups), unavailability of services, personnel or materials or other causes control Force Majeure Conditions Force Majeure Conditions arise in a manner that, as determined in Customer or reasonable judgement, modify the conditions of performance of one or more Services in a material manner, then Ricoh or Customer may terminate the Agreement and Ricoh will be paid for Services performed up until the termination date. 16.11 Hardware Logs. Under this Agreement, Customer may order certain hardware Products (or Customer may have independently obtained hardware products outside of this Agreement) that create and store logs concerning its operation that may include information about individual end- information. Ricoh, its corporate parent and their subsidiaries and affiliates in some cases use device logs to update and upgrade the features of products, authenticate end users, and provide end- user support and other customer service. Additional information about applicable device logging features, inclu those features, appears in the applicable product documentation, copies of which are available to Customer at no additional charge for Ricoh Products. Except as Customer otherwise instructs Ricoh in writing, Customer: (a) authorizes Ricoh to install and configure the Products ordered under this Agreement using its default device log settings; and (b) instructs Ricoh to process the personal information included in device logs, if any, subject to: nfidentiality and privacy obligations to Customer (if any); (ii) solely to perform under this Agreement and the applicable Order; and (iii) in accordance with applicable law for the purposes stated above and for no other purpose. 17. Non-Appropriation of Funds. If the Customer is a State or political subdivision of a State, as those terms are defined in Section 103 of the Internal Revenue Code, the following additional terms and conditions in this Section 23 shall apply. Customer's obligation to pay compensation due to us under this Agreement and any Order Form is subject to appropriations by Customer's governing board to satisfy payment of such obligations. Customer's obligations to make payments during subsequent fiscal years are dependent upon the same action. If such an appropriation is not made for any fiscal year, the Order Form to this Agreement shall terminate effective at the end of the fiscal year for which funds were appropriated, and Customer will not be obligated to make any payments under such Order Form to this Agreement beyond the amount appropriated for payment obligations under the Order Form to this Agreement. Customer will provide Ricoh with written notice of non-appropriation of funds within thirty (30) calendar days after action is completed by Customer's governing board. However, Customer's failure to provide such notice shall not extend the Order Form to this Agreement into a fiscal year Master Service Agreement Page 5 Rev. November 2024 in which sufficient funds have not been appropriated, provided that (x) Customer shall pay any and all payments due up through the end of the last day of the fiscal year for which appropriations were made and (y) Customer shall pay for Services set forth under any such Order Form for each month or part thereof that Customer utilizes the Services. 18. General Compliance with Laws. Ricoh will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Ricoh, or in any way affect the performance of the Services by Ricoh. Ricoh will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Ricoh's services with all applicable laws, ordinances and regulations. 19. Discrimination and Harassment Prohibited. Ricoh will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 20. Conflict of Interest. Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests as required in the City of Carlsbad Conflict of Interest Code. Yes No If yes, list the contact information below for all individuals required to file: Name Email Phone Number Name Email Phone Number 21. Covenants Against Contingent Fees. Ricoh warrants that Ricoh has not employed or retained any company or person, other than a bona fide employee working for Ricoh, to solicit or secure this Agreement, and that Ricoh has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, Customer will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. Claims and Lawsuits. By signing this Agreement, Ricoh agrees that any Agreement claim submitted to Customer must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Ricoh acknowledges that if a false claim is submitted to Customer, it may be considered fraud and Rioch may be subject to criminal prosecution. Ricoh acknowledges that California Government Code sections 12650 et seq., the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If Customer seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Ricoh acknowledges that the filing of a false claim may subject Ricoh to an administrative debarment proceeding as the result of which Ricoh may be prevented to act as a contractor on any public work or improvement for a period of up to five (5) years. Ricoh acknowledges debarment by another jurisdiction is grounds for Customer to terminate this Agreement. /// /// /// /// /// /// /// /// /// Master Service Agreement Page 6 Rev. November 2024 23. Authority. The individuals executing this Agreement and the instruments referenced in it on behalf of Ricoh each represent and warrant that they have the legal power, right and actual authority to bind Ricoh to the terms and conditions of this Agreement. Executed by Contractor this___________ day of _______________________, 2025. CONTRACTOR CITY OF CARLSBAD, a municipal corporation of the State of California ____________________________, a ____________________________ By: By: (sign here) City Manager (print name/title) Attest: By: SHERRY FREISINGER, City Clerk (sign here) By: Senior Deputy City Clerk (print name/title) If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Group B Chairman, Secretary, President, or Assistant Secretary, Vice-President CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: CINDIE K. McMAHON, City Attorney BY: _____________________________ Deputy City Attorney Exhibit A CITY OF CARLSBAD INSURANCE REQUIREMENTS 1.0 INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus line insurer on the State of Cal -admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 1.1 Coverages and Limits. Contractor will maintain the types of coverages and minimum limits indicated below, unless Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 1.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 1.1.2 Automobile Liability. If the use of an automobile is involved for Contractor's work for City, $2,000,000 combined single-limit per accident for bodily injury and property damage. 1.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 1.1.4 Professional Liability. Errors and omissions liability appropriate to of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 1.1.5 Cyber Liability Insurance. At all times during the performance of work under this Agreement and for sixty (60) months following the date of Agreement termination, the Contractor will carry and maintain, at its own expense, Cyber Liability insurance with limits of not less than $1,000,000 per occurrence or claim, and $2,000,000 aggregate. 1.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 1.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. Exhibit A 1.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 1.2.3 If Contractor maintains higher limits than the minimums shown above, the City requires and will be entitled to coverage for the higher limits maintained by Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and 1.2.4 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 1.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 1.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 1.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. SERVICE ORDER #1 CUSTOMERINFORMATION Order Number Full Legal Name CITY OF CARLSBAD Address 1635 FARADAY AVE City CARLSBAD State CA Zip Code 92008 This Service Order #1 Service Order is made pursuant to the: Master Service Agreement dated _____________ , 2025. Agreement Ricoh Customer Services (check one that applies): the commencement of any of the Services, as determined by Ricoh,OR 02/01/2025 and shall have a (60 Initial Term Order shall automatically renew for consecutive three (3) month periods, (each, a Renewal Term at the rates specified herein, unless terminated by either party upon thirty (30) days prior written notice before the end of the Initial Term or Renewal Term, as applicable. All terms and conditions of the Agreement are incorporated into this Service Order and made a part hereof. It is the intent of theparties that this Service Order be separately enforceable as a complete and independent agreement, independent of all other Service Orders or Order Forms (as defined in the Agreement) made pursuant to the Agreement. This Service Order consists of this page, together with any selected Appendices as set forth below. APPLICABLE SERVICE OFFERINGS (SELECTREQUIRED EQUIPMENT BELOW) Appendix 1: Additional Services Terms Equipment Maintenance: Omnia (Public Sector) 2021002788 Fleet Management Managed Print Services- Remote Fleet Management (Ricoh Managed Service Support Center) Intelligent Device Monitoring Consumables Fulfillment (Ricoh and third party) Services, Personnel and Fees Appendix 2: Scope of Work Appendix 3:Ricoh-Provided Covered Equipment List (Uncheck if not applicable) Appendix 4:Customer-Provided Covered Equipment List (Uncheck if not applicable) SERVICE(S) FEES Ricoh agrees to provide the Services for the base minimum service fee: $736.00 Minimum Service Fee 92 assets and any additional fees as may be set forth in any applicable Appendices. The RMSSC of $8.00 per device, 3. CUSTOMER RICOH USA, INC. By:By:___________________ Name:Name:___________________ Title:Title:___________________ Date:Date: Service Order Page 1 20210701 March 24 Service Order Page 2 APPENDIX1 TOSERVICE ORDER ADDITIONAL SERVICES TERMS The terms and conditions for Equipment Maintenance and Fleet Management (each as defined below) are as set forth in this Appendix 1. Upon ninety Appendix 1 specified termination fees as well as full satisfaction of any and all other payment obligations of Customer through the date of such termination. 1. Fleet Management Services. To the extent the Services include Fleet Management under the Service Order for any identified Covered Equipment and/or Monitored Equipment, Ricoh shall provide to Customer the following selected Fleet Management Services that are designed to enable Customer to better manage its fleet of Covered Equipment. The particular Fleet Management Services are denoted on the Service Order and the applicable terms of the selected Services are as follows: (a)Intelligent Device Monitoring -enabled process for the management of remote, networked print devices, including: device administration and reporting; supply and service management; meter collection; and, control utilization. (b)Equipment Asset Management. Ricoh will perform an initial equipment inventory of all Customer equipment to determine what equipment is covered by the Service Order and will update the applicable Appendix to the Service Order to reflect any additional equipment located during such inventory. Any equipment located during such inventory will be Covered Equipment under the Service Order, except as expressly set forth in writing by Customer. After the initial equipment inventory, Ricoh will continue to maintain and update the applicable asset management database to include the asset tag and agreed upon equipment information (including model, serial number and equipment location) for all Covered Equipment. (c)Consumables Management. Ricoh will monitor the inventory of supplies for the Covered Equipment and will order such supplies, for artridges/toner bottles for third party desktop devices under this Service Order, the provision of such toner is based on Ricoh providing remanufactured third party toner (e.g., HP, Dell, Epson, etc.). In the event such remanufactured third party toner becomes unavailable or increases in cost, then, upon notice to Customer, Ricoh may increase the associated toner cost for third party desktop devices. (d)-. Ricoh will record Covered Equipment IMAC-D data for any such actions with respect to the Covered Equipment taken by Ricoh as part of the Services. For any IMAC-D actions with respect to the Covered Equipment taken by Customer or any third-party vendor, Customer will provide such data to Ricoh as is reasonably requested by Ricoh, and Ricoh will record such data to the extent such data is provided to Ricoh by Customer or such third-party vendor, as applicable. 2. Equipment Move(s) and/or Relocation(s). Ricoh shall provide up to five (5) free equipment moves per calendar quarter. Customer shall pay Ricoh to move Covered Equi -current rates, for moves more than five (5) equipment moves per calendar quarter. 3. Customer Responsibilities and Assurances. Customer shall take all actions reasonably requested or required by Ricoh in order for Ricoh to perform its obligations hereunder, including preparing sufficient delivery and loading space, allowing Personnel to access site, etc. Customer represents and warrants that it has secured and will maintain all third party permissions and authorizations that are necessary in order to allow Ricoh to perform its obligations under the Agreement and the Service Order. 1. Master Fleet Listing. Ricoh shall maintain a master fleet listing, updated on a monthly basis by Ricoh that sets forth all Covered Equipment, including model number, serial number and location. Customer hereby authorizes Ricoh to add or remove Covered Equipment from such master fleet listing without the prior consent and acknowledges and agrees that all such Covered Equipment listed on the master fleet listing shall be made part of the Service Order which shall be subject to and governed by the terms of the Agreement. In accordance with the terms of the Agreement, Customer authorizes Ricoh to bill Customer equipment repair and maintenance service and perform basic connectivity services relating to the Covered Equipment included on the master fleet listing. Ricoh shall provide Customer a copy of the master fleet listing upon request for its review. I. Fleet Management. If the box is checked on the cover page of the Service Order, then the following terms are applicable: Service Order Page 3 APPENDIX 1 TO SERVICE ORDER SERVICES, PERSONNEL AND FEES Service Level Maintenance Consumables Additional Supplies Parts Labor Toner, Ink* Preventative Maintenance Kits Staples Paper Gold YES YES YES YES YES No Silver YES YES YES YES No No Bronze YES YES No No No No *MICR toner, white toner, and clear toner are not included LOCATION AND PERSONNEL OF SERVICES PROVIDED CENTER Ricoh will perform the Services at the following Customer location(s): Ricoh will provide services to all devices and locations listed in Appendix 3 and 4 of this Service Order. PERSONNEL Ricoh Managed Services Support Center (RMSSC) Remote Monitoring Service Order Page 4 APPENDIX 2 TO SERVICE ORDER SCOPE OF WORK RICOHWILL PROVIDE THE SERVICES DESCRIBED MORE FULLY IN THE PARAGRAPH ENTITLED ERVICE AREAS BELOW AND IN THIS SCOPE OF WORK COPE OF WORK EACH SERVICE AREA ERVICE AREA WILL INCLUDE QUANTITATIVE BASELINE INFORMATION DERIVED FROM RICOH S ANALYSIS OF CUSTOMER S CURRENT OPERATIONS. THE QUANTITATIVE INFORMATION IS SUMMARIZED IN THE RICOH STUDY FINDINGS REVIEW PREPARED FOR CUSTOMER OR A SIMILAR RESOURCE DOCUMENT AND WILL ESTABLISH THE OPERATIONAL BENCHMARK FOR THE STAFFING, EQUIPMENT, AND PROCESSES PROVIDED BY RICOH. EACH SERVICE AREA WILL ALSO INCLUDE A DESCRIPTION AND OUTLINE OF THE SERVICES THAT RICOH WILL PERFORM, INCLUDING RICOH S RESPONSIBILITIES. CUSTOMER RESPONSIBILITIES ARE ALSO INCLUDED BELOW WHERE SUCH RESPONSIBILITIES ARE NECESSARY FOR RICOH S PERFORMANCE OF THE SERVICES. SERVICE AREAS RICOH WILL PROVIDE THE FOLLOWING SERVICES TO CUSTOMER: ·EQUIPMENT REPAIR AND MAINTENANCE SERVICES ·REMOTE FLEET MANAGEMENT SERVICES (RMSSC) ·TRACSOLUTION® 1.EQUIPMENT REPAIR AND MAINTENANCE SERVICES RICOH WILL PROVIDE REPAIR AND MAINTENANCE OF COVERED EQUIPMENT AS DEFINED IN APPENDIX 3 AND 4, WHICH INCLUDES THE REPAIR, AND REPLACEMENT PARTS AS REQUIRED TO ACHIEVE PERFORMANCE STANDARDS. 2.REMOTE FLEET MANAGEMENT SERVICES OVERVIEW OF STANDARD SUPPORT THROUGH THE RICOH MANAGED SERVICE SUPPORT CENTER (RMSSC): ·100%REMOTE MANAGEMENT BY THE RMSSC ·MONTHLY OR QUARTERLY OPERATIONS REVIEW MEETING WITH CUSTOMER ·PROVIDE STANDARDIZED REPORTING FROM TRAC ·UPDATING ASSET INFORMATION IN RICOH MANAGEMENT SITE TRAC ·PROVIDE METER REPORTS FOR NETWORK CONNECTED DEVICES ·PROACTIVE SUPPLY MANAGEMENT OF NETWORKED DEVICES- PROCESS SUPPLY ALERTS IN TRAC ·DIRECT TOLL FREE NUMBER AND EMAIL ADDRESS ·REACTIVE SERVICE CALL PLACEMENT AND SUPPLY ORDER PROCESSING VIA TOLL FREE NUMBER OR BY EMAIL ·ASSETRECONCILIATION - TRAC AND FM AUDIT ·STANDARD SUPPORT IS AVAILABLE MONDAY THROUGH FRIDAY FROM 8:00AM TO 5:00PM (EXCEPT RICOH RECOGNIZED HOLIDAYS) ·RMSSC WILL PROVIDE MONITORING/ MANAGEMENT ONLY FOR THE DEVICES LISTED IN APPENDIX 3 AND 4 3.TRAC SOLUTION RICOHRMSSC WILL USE THE TRAC SOLUTION WHICH ENABLES RICOH TO PROVIDE THE FOLLOWING SERVICE: ·MAINTAIN/ MANAGE DEVICE DATABASE DETAILS INCLUDING MAKE, MODEL, ADDRESS, LOCATION OF THE DEVICE AND NETWORK INFORMATION ·PROACTIVE MONITORING OF CONSUMABLES TO MINIMIZE DOWNTIME ·DETERMINE LIVE STATUS OF ALL NETWORK DEVICES ·REMOTE COLLECTION OF METER READS THAT IS SENT TO ORACLE FOR BILLING (NETWORKED CONNECTED DEVICES ONLY) ·UPDATE TRAC WITH ANY DEVICE CHANGES THROUGH THE IMAC-D PROCESS PROVIDED BY THE CUSTOMER ·TRAC WILL MANAGE THE CONTRACTED DEVICES FOR THIS SERVICE ORDER. ADDITIONAL DEVICES CAN BE ADDED TO THE MPS CONTRACT AT ANY TIME USING THE IMAC-D PROCESS WHICH WILL INCLUDE THE ADDITIONAL PER DEVICE MANAGEMENT FEE AS OUTLINED IN THE SERVICE ORDER REPORTING RICOHWILL PROVIDE OPERATING REPORTS ON A MONTHLY BASIS TO CUSTOMER S AUTHORIZED CONTACT. THE OPERATING REPORTS MAY INCLUDE, BUT MAY NOT BE LIMITED TO, QUANTITATIVE DATA (SUCH AS VOLUMES AND OTHER RELEVANT METRICS) FOR THE SERVICES PERFORMED BY RICOH. QUARTERLY STRATEGY UPDATES AND ANNUAL CUSTOMER STRATEGY SESSIONS RICOH WILL COORDINATE QUARTERLY MEETINGS UARTERLY STRATEGY UPDATE THREE (3) MONTHS IN ADVANCE OF THE DATE OF THE REVIEW. THE QUARTERLY STRATEGY UPDATE IS TO BE ATTENDED BY AUTHORIZED MEMBERS OF RICOH AND CUSTOMER MANAGEMENT. THE AGENDA IS TO INCLUDE, AT A MINIMUM, A REVIEW OF THE QUANTITATIVE INFORMATION COLLECTED BY RICOH DURING THE PRECEDING QUARTER, AS DETAILED IN THIS SCOPE OF WORK, RELEVANT CHANGES WITHIN CUSTOMER S OPERATIONS OR WITH CUSTOMER S QUANTITATIVE BASELINE Service Order Page 5 INFORMATION,AND ENHANCEMENTSTO SERVICES. CHANGES IN SCOPE OF WORK ANY CHANGE TO THE SCOPE OF WORK MUST BE MADE PURSUANT TO AN ADDENDUM TO THIS SERVICE ORDER AND SIGNED BY BOTH PARTIES. RICOH MANAGED PRINT SERVICES PROCESSES 1.SERVICE PROCESS 1.1 CUSTOMER WILL CONTACT THE RMSSC DIRECTLY VIA TOLL FREE NUMBER OR BY EMAIL TO INITIATE A SERVICE REQUEST AND WILL PROVIDE THE EQUIPMENT ID NUMBER (EID) ON THE FRONT OF THE DEVICE ALONG WITH THE REASON FOR THE REQUEST 1.2 RMSSC WILL OPEN A SERVICE REQUEST TICKET IN THE TRAC SOLUTION WHICH WILL DISPATCH THE APPROPRIATE RICOH TECHNICIAN BASED ON THE MODEL TO THE ASSET LOCATION 1.3 RICOH TECHNICIAN RECEIVES THE SERVICE CALL IN THEIR DIRECT HANDHELD DEVICE AND WILL RESPOND BY THE NEXT BUSINESS DAY FOLLOWING THE SERVICE REQUEST INITIATION 1.4 RICOH TECHNICIAN REPAIRS THE DEVICE AND CLOSES THE TICKET IN THEIR DIRECT HANDHELD DEVICE THAT COMMUNICATES WITH TRAC AND RICOH ORACLE SYSTEM 1.5 TRAC SERVICE REQUEST TICKET IS AUTOMATICALLY CLOSED ENDING THE PROCESS 2.SUPPLY PROCESS 2.1. RMSSC MONITORS TRAC SOLUTION S SERVICE REQUEST QUE FOR SUPPLY ALERTS TRIGGERED AT SET INTERVALS BY THE INTELLIGENT DEVICE MONITOR 2.1.1.1 CUSTOMER CAN CONTACT THE RMSSC DIRECTLY VIA TOLL FREE NUMBER OR BY EMAIL TO MANUALLY PLACE AN ORDER FOR A SUPPLY ITEM. CUSTOMER WILL NEED TO PROVIDE THE EQUIPMENT ID NUMBER (EID) ON THE FRONT OF THE DEVICE ALONG WITH THE REASON FOR THE REQUEST (I.E. DEVICES NETWORK IS DOWN (RICOH WOULD NOT RECEIVE A ALERT), SPARE FOR WORKLOAD OVER A WEEKEND ECT 2.2. RMSSC WILL PLACE AN ORDER FOR THE APPROPRIATE TONER IN RICOH ORACLE SYSTEM AND WILL SHIP TO THE CUSTOMER PROVIDED LOCATION OF THE DEVICE 2.3. NON-NETWORKED OR DEVICES THAT FELL OFF THE CUSTOMERS NETWORK WILL NOT BE SUPPORTED ON A PRO-ACTIVE BASIS AND WILL REQUIRE THE END USER TO CALL/ EMAIL FOR SUPPORT 3.REPORTING 3.1.THE RMSSC WILL PROVIDE WITH THE FOLLOWING STANDARD REPORTS FROM TRAC 3.2.MACHINE UP TIME 3.3.UTILIZATION 3.4.PRINT VOLUMES BY DEVICE AND LOCATION 3.5.SERVICE REQUEST TICKET COUNT INCLUDING RESPONSE TIME 3.6.MACHINE INVENTORY, LOCATION AND STATUS PURCHASE ORDER Annual PO cap: $75,667.65 60 Month PO Cap: $378,338.52 The City of Carlsbad agrees to amend the PO if deemed necessary. Service Order Page 6 APPENDIX 3 TO SERVICE ORDER MASTER SERVICE AGREEMENT RICOH-PROVIDED EQUIPMENT # Customer ID Model Address ConfigSerial Mfr Serial B/Wper page rate Color per page rate 1 PS00001 IMC300F 1166 Carlsbad Village Dr C94070047 3924P650656 $ 0.0069 $ 0.045 2 PS00002 IMC4510 1166 Carlsbad Village Dr C94070041 9174R701778 $ 0.0069 $ 0.045 3 PS00004 IMC8000 1200 Carlsbad Village Dr C94072222 3844C500023 $ 0.0066 $ 0.045 4 PS00005 IMC4510 6200 Flying Leo Carrillo Ln C94070271 9174R701533 $ 0.0069 $ 0.045 5 PS00006 IMC4510 1200 Carlsbad Village Dr C94070272 9174R701534 $ 0.0069 $ 0.045 6 PS00007 IMC300F 1200 Carlsbad Village Dr C94070285 3924P850151 $ 0.0069 $ 0.045 7 PS00008 IMC300F 1200 Carlsbad Village Dr C94070286 3924P850164 $ 0.0069 $ 0.045 8 PS00009 IMC8000 1200 Carlsbad Village Dr C94071326 3843CC00017 $ 0.0066 $ 0.045 9 PS00010 IMC4510 1250 Carlsbad Village Dr C94070996 9174R703608 $ 0.0069 $ 0.045 10 PS00011 IMC4510 1250 Carlsbad Village Dr C94070997 9174R703568 $ 0.0069 $ 0.045 11 PS00012 IMC300F 1250 Carlsbad Village Dr C94070048 3924P551719 $ 0.0069 $ 0.045 12 PS00015 IMC300F 1635 Faraday Ave C94070443 3924P850077 $ 0.0069 $ 0.045 13 PS00016 IMC8000 1635 Faraday Ave C94068901 3844C300013 $ 0.0066 $ 0.045 14 PS00017 IMC300F 1635 Faraday Ave C94070444 3924P850284 $ 0.0069 $ 0.045 15 PS00018 IMC300F 1635 Faraday Ave C94070438 3924P850232 $ 0.0069 $ 0.045 16 PS00019 IMC4510 1635 Faraday Ave C94070424 9174R701528 $ 0.0069 $ 0.045 17 PS00020 IMC4510 1635 Faraday Ave C94068203 9174R601077 $ 0.0069 $ 0.045 18 PS00021 IMC4510 1635 Faraday Ave C94070423 9174R701467 $ 0.0069 $ 0.045 19 PS00022 IMC300F 1635 Faraday Ave C94068208 3924P650680 $ 0.0069 $ 0.045 20 PS00023 IMC300F 4600 Carlsbad Village Dr C94070439 3924P850161 $ 0.0069 $ 0.045 21 PS00024 IMC6010 1635 Faraday Ave C94068185 9194R610339 $ 0.0069 $ 0.045 22 PS00025 IMC300F 1635 Faraday Ave C94070440 3924P850216 $ 0.0069 $ 0.045 23 PS00026 IMC4510 1635 Faraday Ave C94070425 9174R701501 $ 0.0069 $ 0.045 24 PS00027 IMC300F 1635 Faraday Ave C94070441 3924P850183 $ 0.0069 $ 0.045 25 PS00028 IMC4510 3096 Harding St C94070426 9174R701514 $ 0.0069 $ 0.045 26 PS00029 IMC4510 1635 Faraday Ave C94070427 9174R701531 $ 0.0069 $ 0.045 27 PS00030 IMC4510 1635 Faraday Ave C94070428 9174R701423 $ 0.0069 $ 0.045 28 PS00031 IMC4510 1635 Faraday Ave C94070429 9174R701511 $ 0.0069 $ 0.045 29 PS00034 IMC300F 1775 Dove Ln C94071002 3924P850654 $ 0.0069 $ 0.045 30 PS00035 IMC6010 1775 Dove Ln C94070958 9194R710591 $ 0.0069 $ 0.045 31 PS00036 IMC4510 1775 Dove Ln C94070992 9174R703645 $ 0.0069 $ 0.045 32 PS00037 IMC4510 1775 Dove Ln C94070993 9174R703646 $ 0.0069 $ 0.045 33 PS00038 IMC4510 1775 Dove Ln C94070994 9174R703547 $ 0.0069 $ 0.045 34 PS00039 IMC4510 1775 Dove Ln C94070995 9174R703622 $ 0.0069 $ 0.045 35 PS00040 IMC4510 1775 Dove Ln C94071051 9174R703642 $ 0.0069 $ 0.045 36 PS00041 IMC300F 1906 Arenal Rd C94070821 3924P750044 $ 0.0069 $ 0.045 37 PS00042 IMC4510 2480 Impala Dr C94070068 9174R701746 $ 0.0069 $ 0.045 38 PS00044 IMC6010 2540 Orion Way C94070774 9194R710618 $ 0.0069 $ 0.045 39 PS00045 IMC300F 2560 Orion Way C94072050 3924P651215 $ 0.0069 $ 0.045 40 PS00046 IMC300F 2560 Orion Way C94072054 3924P551693 $ 0.0069 $ 0.045 Service Order Page 7 APPENDIX 3 TO SERVICE ORDER MASTER SERVICE AGREEMENT RICOH-PROVIDED EQUIPMENT 41 PS00047 IMC300F 2560 Orion Way C94072055 3924P750154 $ 0.0069 $ 0.045 42 PS00048 IMC300F 2560 Orion Way C94072056 3924P551608 $ 0.0069 $ 0.045 43 PS00049 IMC300F 2560 Orion Way C94072057 3924P551684 $ 0.0069 $ 0.045 44 PS00050 IMC300F 2560 Orion Way C94072052 3924P551703 $ 0.0069 $ 0.045 45 PS00051 IMC4510 2560 Orion Way C94072042 9174R800982 $ 0.0069 $ 0.045 46 PS00052 IMC4510 2560 Orion Way C94072043 9174R800975 $ 0.0069 $ 0.045 47 PS00053 IMC4510 2560 Orion Way C94072044 9174R800980 $ 0.0069 $ 0.045 48 PS00054 IMC4510 2560 Orion Way C94072045 9174R800887 $ 0.0069 $ 0.045 49 PS00055 IMC4510 2560 Orion Way C94072046 9174R800925 $ 0.0069 $ 0.045 50 PS00056 IM430F 2560 Orion Way C94072047 9263P600871 $ 0.0069 $ 0.045 51 PS00057 IM430F 2560 Orion Way C94072071 9263P600778 $ 0.0069 $ 0.045 52 PS00058 IMC8000 2560 Orion Way C94072025 3844C500044 $ 0.0066 $ 0.045 53 PS00059 IMC8000 2560 Orion Way C94072024 3844C500042 $ 0.0066 $ 0.045 54 PS00060 IMC300F 2560 Orion Way C94072053 3924P551524 $ 0.0069 $ 0.045 55 PS00061 IMC300F 2560 Orion Way C94072051 3924P750218 $ 0.0069 $ 0.045 56 PS00062 IMC300F 2560 Orion Way C94072180 3924P551550 $ 0.0069 $ 0.045 57 PS00064 IMC300F 2560 Orion Way C94072058 3924P551713 $ 0.0069 $ 0.045 58 PS00066 IMC4510 2997 Glasgow Dr C94070042 9174R701685 $ 0.0069 $ 0.045 59 PS00067 IMC300F 3096 Harding St C94070045 3924P550642 $ 0.0069 $ 0.045 60 PS00068 IMC300F 3096 Harding St C94070046 3924P650713 $ 0.0069 $ 0.045 61 PS00070 IMC300F 3209 Harding St C94069857 3924P750574 $ 0.0069 $ 0.045 62 PS00071 IMC300F 3209 Harding St C94069856 3924P750572 $ 0.0069 $ 0.045 63 PS00072 IMC300F 3368 Eureka Pl C94070044 3924P551711 $ 0.0069 $ 0.045 64 PS00073 IMC4510 3368 Eureka Pl C94070043 9174R701825 $ 0.0069 $ 0.045 65 PS00074 IMC4510 5950 El Camino Real C94069895 9174R602124 $ 0.0069 $ 0.045 66 PS00075 IMC4510 3420 Camino De Los Coche C94069896 9174R701643 $ 0.0069 $ 0.045 67 PS00077 IMC4510 405 Oak Ave C94069380 9174R601308 $ 0.0069 $ 0.045 68 PS00078 IMC300F 405 Oak Ave C94069093 3924P750460 $ 0.0069 $ 0.045 69 PS00079 IMC300F 405 Oak Ave C94069094 3924P750158 $ 0.0069 $ 0.045 70 PS00081 IMC300F 5750 Orion Way C94071055 3924P850743 $ 0.0069 $ 0.045 71 PS00082 IMC300F 3401 Monroe St C94069550 3924P751208 $ 0.0069 $ 0.045 72 PS00083 IMC4510 5950 El Camino Real C94069603 9174R701952 $ 0.0069 $ 0.045 73 PS00084 IMC300F 5950 El Camino Real C94069554 3924P751213 $ 0.0069 $ 0.045 74 PS00085 IMC300F 5950 El Camino Real C94069551 3924P751207 $ 0.0069 $ 0.045 75 PS00087 IMC300F 6200 Flying Leo Carrillo Ln C94069654 3924P750534 $ 0.0069 $ 0.045 76 PS00088 IMC300F 3465 Trailblazer Wy C94069552 3924P751126 $ 0.0069 $ 0.045 77 PS00089 IMC4510 6565 Alicante Rd C94069026 9174R601264 $ 0.0069 $ 0.045 78 PS00090 IMC300F 6565 Alicante Rd C94069010 3924P150669 $ 0.0069 $ 0.045 79 PS00091 IMC300F 6885 Batiquitos Dr C94070822 3924P750193 $ 0.0069 $ 0.045 80 PS00092 IMC300F 7201 Rancho Santa Fe Rd C94070823 3924P750159 $ 0.0069 $ 0.045 Service Order Page 8 APPENDIX 3 TO SERVICE ORDER MASTER SERVICE AGREEMENT RICOH-PROVIDED EQUIPMENT 81 PS00093 IMC300F 1275 Carlsbad Village Dr C94069553 3924P751211 $ 0.0069 $ 0.045 82 PS00094 IMC4510 799 Pine Ave C94069604 9174R701883 $ 0.0069 $ 0.045 83 PS00095 IMC300F 1635 Faraday Ave C94070442 3924P850177 $ 0.0069 $ 0.045 84 PS00096 IMC4510 1635 Faraday Ave C94072252 9174R801078 $ 0.0069 $ 0.045 85 PS00097 IM350F 1635 Faraday Ave C94037501 3373P251684 $ 0.0069 $ 0.045 86 PS00098 IM350F 1635 Faraday Ave C94037577 3373P253207 $ 0.0069 $ 0.045 87 PS00099 IM350F 1200 Carlsbad Village Dr C94038826 3373P252023 $ 0.0069 $ 0.045 88 PS00100 IMC2500 1635 Faraday Ave C94026549 3092R930036 $ 0.0069 $ 0.045 89 PS00101 IM350F 3096 Harding St C94037500 3373P251686 $ 0.0069 $ 0.045 90 PS00102 IMC6000 2955 Elmwood St C94021306 3142R790022 $ 0.0069 $ 0.045 91 PS00103 IMC300F 2540 Orion Way $ 0.0069 $ 0.045 92 PS00104 IMC6010 799 Pine Ave $ 0.0069 $ 0.045 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBRWVDADDLINSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED?(Mandatory in NH) DESCRIPTION OF OPERATIONS belowIf yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2016 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIREDAUTOS ONLY Willis Towers Watson Northeast, Inc. c/o 26 Century Blvd P.O. Box 305191 Nashville, TN 372305191 USA Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 This Voids and Replaces Previously Issued Certificate Dated 06/03/2024 WITH ID: W33788965. Re: 1635 Faraday Ave., Carlsbad, CA 92008 Waiver of Subrogation applies to Workers Compensation, where required by written contract and as permitted by law. City of Carlsbad Attn: Ruthann Pearlman 1635 Faraday Ave Carlsbad, CA 92008-7314 02/27/2025 1-877-945-7378 1-888-467-2378 certificates@wtwco.com Sompo America Insurance Company 11126 Safety National Casualty Corporation 15105 W37958881 A 1,000,000 500,000 15,000 1,000,000 2,000,000 2,000,000 Y AGL30038682201 06/01/2024 06/01/2025 A 1,000,000 06/01/202506/01/2024AAL30020107702 LDC4054740BY 2,000,000No06/01/2024 06/01/2025 2,000,000 2,000,000 385174127350337SR ID:BATCH: WTW Certificate Center Page 1 of 2 ACORD 101 (2008/01) The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved. THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:FORM TITLE: ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE Page of AGENCY CUSTOMER ID: LOC #: AGENCY CARRIER NAIC CODE POLICY NUMBER NAMED INSURED EFFECTIVE DATE: Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 City of Carlsbad, its officers, employees, volunteers, and agents are included as Additional Insureds as respects to General Liability where required by written contract. 2 2 Willis Towers Watson Northeast, Inc. See Page 1 See Page 1 See Page 1 See Page 1 25 Certificate of Liability Insurance W37958881CERT:3851741BATCH:27350337SR ID: CG 20 26 12 19 © Insurance Services Office, Inc., 2018 Page 43 of 45 COMMERCIAL GENERAL LIABILITY CG 20 26 12 19 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED – DESIGNATED PERSON OR ORGANIZATION COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II – Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1.In the performance of your ongoing operations; or 2.In connection with your premises owned by or rented to you. However: 1.The insurance afforded to such additional insured only applies to the extent permitted by law; and 2.If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B.With respect to the insurance afforded to these additional insureds, the following is added to Section III – Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1.Required by the contract or agreement; or 2.Available under the applicable limits of insurance; whichever is less. This endorsement shall not increase the applicable limits of insurance. This endorsement modifies insurance provided under the following: POLICY NUMBER: AGL30038682201 Name Of Additional Insured Person(s) Or Organization(s): City of Carlsbad, its officers, employees, volunteers, and agents SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBRWVDADDLINSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED?(Mandatory in NH) DESCRIPTION OF OPERATIONS belowIf yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIREDAUTOS ONLY SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBRWVDADDLINSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED?(Mandatory in NH) DESCRIPTION OF OPERATIONS belowIf yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2016 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIREDAUTOS ONLY Willis Towers Watson Northeast, Inc. c/o 26 Century Blvd P.O. Box 305191 Nashville, TN 372305191 USA Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 This Voids and Replaces Previously Issued Certificate Dated 02/27/2025 WITH ID: W37958881. Re: 1635 Faraday Ave., Carlsbad, CA 92008 Waiver of Subrogation applies to Workers Compensation, where required by written contract and as permitted by law. City of Carlsbad Attn: Ruthann Pearlman 1635 Faraday Ave Carlsbad, CA 92008-7314 03/20/2025 1-877-945-7378 1-888-467-2378 certificates@wtwco.com Sompo America Insurance Company 11126 Tokio Marine America Insurance Company Safety National Casualty Corporation 10945 15105 W38190701 A 1,000,000 500,000 15,000 1,000,000 2,000,000 2,000,000 Y AGL30038682201 06/01/2024 06/01/2025 A 1,000,000 06/01/202506/01/2024AAL30020107702 B 5,000,000 10,000 CU6402167-16 06/01/2024 06/01/2025 5,000,000 LDC4054740CY 2,000,000No06/01/2024 06/01/2025 2,000,000 2,000,000 388406527466069SR ID:BATCH: WTW Certificate Center Page 1 of 2 ACORD 101 (2008/01) The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved. THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:FORM TITLE: ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE Page of AGENCY CUSTOMER ID: LOC #: AGENCY CARRIER NAIC CODE POLICY NUMBER NAMED INSURED EFFECTIVE DATE: Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 City of Carlsbad, its officers, employees, volunteers, and agents are included as Additional Insureds as respects to General Liability where required by written contract. Umbrella policy Follows Form of the Underlying General Liability Policy, Automobile Liability and Employers Liability Policies. 2 2 Willis Towers Watson Northeast, Inc. See Page 1 See Page 1 See Page 1 See Page 1 25 Certificate of Liability Insurance W38190701CERT:3884065BATCH:27466069SR ID: CG 20 26 12 19 © Insurance Services Office, Inc., 2018 Page 43 of 45 COMMERCIAL GENERAL LIABILITY CG 20 26 12 19 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED – DESIGNATED PERSON OR ORGANIZATION COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II – Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1.In the performance of your ongoing operations; or 2.In connection with your premises owned by or rented to you. However: 1.The insurance afforded to such additional insured only applies to the extent permitted by law; and 2.If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B.With respect to the insurance afforded to these additional insureds, the following is added to Section III – Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1.Required by the contract or agreement; or 2.Available under the applicable limits of insurance; whichever is less. This endorsement shall not increase the applicable limits of insurance. This endorsement modifies insurance provided under the following: POLICY NUMBER: AGL30038682201 Name Of Additional Insured Person(s) Or Organization(s): City of Carlsbad, its officers, employees, volunteers, and agents