HomeMy WebLinkAbout2025-12-10; Library Board of Trustees; 02; Library Technology Report
Dec. 10, 2025 Item #2 Page 1 of 1
Meeting Date: Dec. 10, 2025
To: Library Board of Trustees
From: Suzanne Smithson, Library & Cultural Arts Director
Staff Contact: Andrea Hilliard, Principal Librarian Digital Initiatives & Special Projects
andrea.hilliard@carlsbadca.gov, 442-339-2041
Subject: Library Technology Report
District: All
Recommended Action
Receive the Library Technology Report.
Executive Summary
The Library Technology Report will review the use of technology resources in the library. The
report will also provide an update on recently completed and upcoming library technology
projects. Explanation & Analysis
None.
Fiscal Analysis
No financial impact. Next Steps
None. Environmental Evaluation
The proposed action is not a “project” as defined by CEQA Section 21065 and CEQA Guidelines
Section 15378(b)(5) and does not require environment review under CEQA Guidelines Section
15060(c)(3) and 15061(b)(3), because the proposed action to report on the Library Technology
Report is an organizational or administrative government activity that does not involve any
commitment to any specific project which may result in a potentially significant physical impact
on the environment. Any subsequent action or direction stemming from the proposed action
may require preparation of an environmental document in accordance with CEQA or CEQA
Guidelines.
Exhibits
None.
Carlsbad City Library
Andrea Hilliard, Principal Librarian
Library & Cultural Arts Department
Dec. 10, 2025
Library Technology Report
LIBRARY TECHNOLOGY REPORT
•Integrated Library System update
•Radio Frequency Identification replacement project
•Patron Printer Replacement project
•Net Promoter Score
ITEM 2: LIBRARY TECHNOLOGY REPORT
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INTEGRATED LIBRARY SYSTEM UPDATE
ITEM 2: LIBRARY TECHNOLOGY REPORT
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Upgrade completed
Minimal service interruption
Low impact on users
Communication in advance
RFID REPLACEMENT PROJECT
Project kickoff -- March 2025
•RFP
• Responses
• Review and scoring
• Demonstrations and scoring
• Vendor and equipment selection
• Contract negotiations
ITEM 2: LIBRARY TECHNOLOGY REPORT
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PATRON PRINTER REPLACEMENT PROJECT
•Replaced Xerox devices
•Added features and functionality
•Improved systems integration
•Streamlined free impressions workflow
•Enhanced patron experience
ITEM 2: LIBRARY TECHNOLOGY REPORT
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NET PROMOTER SCORE
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ITEM 2: LIBRARY TECHNOLOGY REPORT
Thank you.
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