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HomeMy WebLinkAbout2026-02-24; City Council; 11; Internal Audit Update and Introduction of Ordinance Amending Portions of Chapter 3.28 – Purchasing to Streamline ProcurementCA Review CKM Meeting Date: Feb. 24, 2026 To: Mayor and City Council From: Geoff Patnoe, City Manager Staff Contact: Toufic Tabshouri, Internal Audit Manager toufic.tabshouri@carlsbadca.gov, 442-637-3921 Laura Rocha, Deputy City Manager, Administrative Services laura.rocha@carlsbadca.gov, 442-339-2415 Subject: Internal Audit Update and Introduction of Ordinance Amending Portions of Chapter 3.28 – Purchasing to Streamline Procurement Districts: All Recommended Action 1)Receive a report on the city’s procurement functions; and 2)Introduce an ordinance amending Sections 3.28.040, 3.28.050, 3.28.060, 3.28.070, 3.28.080 and 3.28.120 of Carlsbad Municipal Code Chapter 3.28 – Purchasing to streamline procurement, including by increasing the City Manager’s awarding authority for the procurement of goods and services to $250,000. Executive Summary Well-structured procurement and contracting functions are essential for the effective operation of any municipal government agency to ensure that public funds are spent responsibly, transparently, and in a manner that delivers the greatest value to the community. As a charter city, Carlsbad has some flexibility in establishing its own contracting rules, but must follow state law when: •The city has not expressly exempted itself from state law •There is no conflict between the Carlsbad Municipal Code and state law •The state is regulating a matter of statewide concern •The city is receiving state or federal funding for a project Most of the city’s non-personnel expenditures go through a procurement or contracting process, which is specified in Carlsbad Municipal Code Chapter 3.28, the city’s Purchasing Ordinance.1 For fiscal year 2024-25, this amounts to more than $65 million in budgeted 1 The city’s Purchasing Ordinance also applies to procurements by the Carlsbad Municipal Water District and the city’s other subsidiary entities. Feb. 24, 2026 Item #11 Page 1 of 62 expenditures for maintenance and operations from the General Fund, in addition to the Capital Improvement Program, the internal service fund and the enterprise funds.2 Procurement professionals manage the acquisition of goods, services, and capital improvements that support critical government functions—from maintaining public infrastructure to delivering health and safety services. Without a competent procurement function, inefficiencies can arise, legal exposure may increase, and taxpayer dollars may be wasted. To begin implementing the internal audit recommendations, staff are recommending the introduction of an ordinance amending Sections 3.28.040, 3.28.050, 3.28.060, 3.28.070, 3.28.080 and 3.28.120 of Carlsbad Municipal Code Chapter 3.28 – Purchasing to streamline and increase procurement efficiency by: • Increasing the City Manager’s awarding authority for the procurement of goods and services to $250,000 • Clarifying the city’s current process of procuring capital outlay items approved by the City Council in the city’s budget • Having the City Council approve construction plans and specifications once, instead of twice • Clarifying the city’s current emergency procurement process Explanation & Analysis Audit objectives The city’s Internal Audit Manager commenced an audit of the city’s procurement function with the objectives of: 1. Determining whether procurements are processed in accordance with the City of Carlsbad's laws, policies, and procedures. 2. Evaluating the design and function of internal controls over procurements. 3. Comparing the City of Carlsbad's purchasing regulations to those of other government entities, guidelines, and best practices. 4. Evaluating the efficiency and effectiveness of the city's procurement operations; assessing the current structure of the procurement function. Audit findings The audit found: 1. The City of Carlsbad’s procurement and contracting activities are generally in compliance with applicable laws, policies, and procedures. 2. Internal controls are effective in ensuring adherence to these requirements; however, the controls in place, while robust, were sometimes cumbersome, leading to inefficiencies in the process. 3. The city’s purchasing laws and regulations are similar to those of peer agencies. 4. While procurement and contracting functions are operating effectively, there are opportunities to enhance efficiency, effectiveness, and oversight. 2 Enterprise funds account for fee-supported public services. They are separate from the General Fund, fees cannot exceed service costs and revenues are restricted to that purpose. The water district, for example, is run out of an enterprise fund, as are wastewater services. Feb. 24, 2026 Item #11 Page 2 of 62 Summary of audit recommendations 1.The City Council should consider increasing the City Manager’s approval authority to at least $150,000 and adjust this figure periodically for inflation. 2.The city should consider streamlining the approval process for contracts. 3.The city should update the Purchasing Policies and Procedures Manual, which was issued in 2016. 4.The City Manager or designee should consider assigning a qualified employee to coordinate the development of a performance measurement system for procurement. 5.The City Manager should consider centralizing the procurement function and creating a Procurement Manager position. Management agreed with all the recommendations and will implement and/or evaluate them, where applicable, based on resource availability and taking into consideration any process changes related to the Core Systems Modernization Project. Management’s response to the recommendations is included in the audit report but will be presented separately. Proposed initial action in response to audit recommendations The City Council approved a minute motion on Sept. 23, 2025, directing the City Manager to include with the Internal Auditor’s report on procurement proposed efficiency improvements to the city’s procurement process that are consistent with the audit recommendation and governmental best practice standards. To begin implementing the internal audit recommendations, staff are proposing the introduction of an ordinance amending Sections 3.28.040, 3.28.050, 3.28.060, 3.28.070, 3.28.080 and 3.28.120 of Carlsbad Municipal Code Chapter 3.28 – Purchasing to streamline and increase procurement efficiency by: •Increasing the City Manager’s awarding authority for the procurement of goods and services to $250,000 •Clarifying the city’s current process of procuring capital outlay items approved by the City Council in the city’s budget •Having the City Council approve construction plans and specifications once, instead of twice •Clarifying the city’s current emergency procurement process Increasing City Manager’s awarding authority Based on comparable jurisdictions, where the city managers’ awarding authority ranges from $25,000 to $250,000, and consistent with the recommendation of the city’s Internal Audit Manager, staff recommend increasing the City Manager’s authority for the procurement of goods and services. This change would streamline purchasing, reduce staff time and costs and have minimal impact on transparency. Additionally, the City Manager’s awarding authority will be reviewed annually and adjusted in response to the San Diego – All Urban Consumers Consumer Price Index, as is done with the city’s bidding limit authority. The city Purchasing Officer will calculate the effect of the cumulative change in the index to $250,000 beginning in fiscal year 2027-28. Adjustment to the awarding authority limit will be made in $10,000 increments whenever the calculated value exceeds a previously set awarding authority by more than $5,000. The awarding authority limit will be made effective at the beginning of a fiscal year by memorandum from the Purchasing Officer. Feb. 24, 2026 Item #11 Page 3 of 62 Clarifying capital outlay procurement Capital outlay items are fixed assets that have a useful life of more than a year and cost $1,000 or more. Capital outlay items and their estimated cost are listed in the city’s annual budget and approved by the City Council as part of the budget process. To streamline procurement of capital outlay items, once a capital outlay item is approved by the City Council in the annual budget, no further City Council action is required to procure the item unless the cost of the item exceeds the budgeted amount. Staff are proposing Municipal Code amendments that clarify and increase the transparency of this process. Approval of construction plans and specifications Constructions projects are subject to public vetting and multiple reviews and approvals. They are approved as part of the Capital Improvement Program. They must also go through the Community Development Department’s review and permitting process, which may include review and recommendation by the Traffic Safety & Mobility Commission, review and recommendation or approval by the Planning Commission, and review and approval by the City Council and/or the Carlsbad Municipal Water District Board of Directors. Once a construction project is approved and permitted, if its cost is expected to exceed $220,000, the City Council and/or the CMWD Board must approve the project plans and specifications. Currently, staff bring the plans and specifications to the City Council and/or CMWD for approval twice – once before soliciting bids and again when the construction contract is awarded. Staff are proposing amendments that will result in the approvals of plans and specifications only when the construction contract is awarded. Because plans and specifications are subject to change during the bidding process based on questions and requests for information from prospective bidders, approving them before soliciting bids is inefficient and superfluous. Eliminating this step will prevent redundant staff work and reduce the time to prepare a project for formal bidding by at least 30 to 60 days. Clarifying emergency procurement process The Purchasing Ordinance allows for dispensing with formal bidding procedures when there is a local state of emergency or an emergency condition. The section of the Purchasing Ordinance for authorizing emergency procurements tracks the language of California Public Contract Code Section 22035(a) but is missing two words, which makes the section difficult to understand and, therefore, less transparent. Staff are proposing amendments that insert the missing words, clarifying the emergency procurement process. The proposed ordinance is provided as Exhibit 2. A version showing the proposed changes is provided as Exhibit 3. Fiscal Analysis There is no fiscal impact from receiving the audit recommendations. Any fiscal impact associated with implementing future recommendations will be brought back to the City Council for consideration. Next Steps The city’s Internal Audit Manager will follow up on the recommendations of this audit to track the status of their implementation. Feb. 24, 2026 Item #11 Page 4 of 62 Environmental Evaluation The proposed action is not a “project” as defined by California Environmental Quality Act, or CEQA, Section 21065 and CEQA Guidelines Section 15378(b)(5) and does not require environmental review under CEQA Guidelines Section 15060(c)(3) and 15061(b)(3), because the proposed ordinance to streamline procurement processes is an organizational or administrative government activity that does not involve any commitment to any specific project which may result in a potentially significant physical impact on the environment. Any subsequent action or direction stemming from the proposed action may require preparation of an environmental document in accordance with CEQA or the CEQA Guidelines. Exhibits 1. Internal audit report of the city’s procurement functions 2. City Council ordinance 3. Proposed changes to Purchasing Ordinance Feb. 24, 2026 Item #11 Page 5 of 62 Internal Audit of the City’s Procurement Functions REPORT February 2026 Toufic Tabshouri Internal Audit Manager Report 2026-01 Exhibit 1 Feb. 24, 2026 Item #11 Page 6 of 62 2 Audit of the City’s Procurement and Contracting Functions TABLE OF CONTENTS INTRODUCTION………………………………………………………..……………………………..3 Objectives & Scope ..............................................................................................4 Methodology ........................................................................................................4 Results Summary..................................................................................................5 Background ..........................................................................................................4 FINDING 1: CONTRACTS AND PROCUREMENTS ADHERE TO LAWS, POLICIES AND PROCEDURES………………………………………………9 FINDING 2: INTERNAL CONTROLS OVER PROCUREMENT AND CONTRACTING PROCESSES ARE EFFECTIVE BUT CUMBERSOME………………………………………………………………………………………..11 Recommendation 1……………………………………………………………………………………….16 Recommendation 2……………………………………………………………………………………….16 FINDING 3: THE CITY’S PURCHASING LAWS AND REGULATIONS ARE COMPARABLE TO THOSE OF OTHER MUNICIPALITIES…………………………………………………….……………………………..17 Recommendation 3……………………………………………………………………………………….18 FINDING 4 : PROCUREMENT OPERATIONS CAN BE IMPROVED BY ESTABLISHING PERFORMANCE GOALS, CENTRALIZING OVERSIGHT, AND ADOPTING NEW SYSTEMS Procurement and contracting functions are operating effectively………………...19 Performance data is not being collected, tracked or reported…………………….…23 Recommendation 4……………………………………………………………………………………….24 Management and oversight of procurement operations should be improved.25 Recommendation 5……………………………………………………………………………………….29 MAMANGEMENT RESPONSE TO RECOMMENDATIONS…….….30 CONCLUSION……………………………………………………………………………………….…32 Feb. 24, 2026 Item #11 Page 7 of 62 3 Audit of the City’s Procurement and Contracting Functions INTRODUCTION Well-structured procurement and contracting functions are essential for the effective operation of any municipal government agency. This ensures that public funds are spent responsibly, transparently, and in a manner that delivers the greatest value to the community. Procurement professionals manage the acquisition of goods, services, and capital improvements that support critical government functions—from maintaining public infrastructure to delivering health and safety services. Without a competent procurement function, inefficiencies can arise, legal exposure may increase, and taxpayer dollars may be wasted. Most of the city’s non- personnel expenditures go through a procurement or contracting process. For fiscal year 2024-25, this amounts to more than $65 million in budgeted expenditures for maintenance and operations from the General Fund, as well as Capital Improvement Program expenditures. As a charter city, Carlsbad has some flexibility in establishing its own contracting rules, but it must still follow some state laws. Carlsbad has opted into the California Uniform Public Construction Cost Accounting Act (CUPCCAA). For construction contracts, thresholds are dictated by Public Contract Code, or PCC, §22032 and cannot be altered by Council. For non-construction contracts, Council retains discretion under the Charter to adjust approval limits. The municipal procurement process is intended to procure goods and services efficiently, effectively and economically while ensuring compliance with applicable laws, regulations and ethical standards. The compliance aspect builds public trust and protects the agency from costly litigation or reputational harm. Procurement staff are responsible for many compliance tasks, including: • Applying competitive bidding requirements • Adhering to conflict-of-interest rules • Maintaining documentation that supports audit readiness and legal defensibility. Beyond compliance, a mature procurement function contributes directly to broader organizational outcomes. Effective contracting can accelerate project delivery, reduce lifecycle costs, and foster innovation through performance-based contracting or cooperative purchasing. Procurement professionals also play an important advisory role by developing expertise in various markets and tracking market changes, conducting supplier outreach, and participating in risk management decisions to ensure that contracts are structured to anticipate challenges and hold vendors accountable for performance. These capabilities are especially important in small municipalities where maximizing every dollar is critical. The focus of this report is on the operation of the procurement function within the City of Carlsbad. Procurement serves as a bridge between internal departments and external vendors. It aligns operational needs with budget priorities and policy Feb. 24, 2026 Item #11 Page 8 of 62 4 Audit of the City’s Procurement and Contracting Functions goals—such as sustainability, local business inclusion, or workforce equity. By standardizing processes and offering procurement training across departments, the contracting function helps ensure consistency, fairness, and efficiency in how the municipality conducts business. In this way, procurement is not just a necessary administrative function—it is a vital instrument of good governance, financial stewardship, and public service delivery. Objectives & Scope This audit had four objectives, as follows: 1. Determine whether procurements are processed in accordance with the City of Carlsbad's laws, policies, and procedures 2. Evaluate the design and function of internal controls over procurements 3. Compare the City of Carlsbad's purchasing regulations to those of other government entities, guidelines, and best practices 4. Evaluate the efficiency and effectiveness of the City's procurement operations; assess the current structure of the procurement function The first two objectives pertain to compliance, and they are basic objectives commonly found in performance audits that are not primarily concerned with compliance. Any significant non-compliance issues should be identified and addressed prior to examining operational effectiveness and efficiency. Internal controls are the main mechanism that helps maintain compliance. They should be well-designed, reviewed and updated regularly, and operating as intended. The third objective entails benchmarking against other government entities. Findings related to objectives 1 and 2 may be superfluous if the city’s approach to procurement is deficient compared to other entities. The fourth objective is to evaluate the efficiency and effectiveness of the procurement function. This evaluation informs how well procurement is fulfilling its operational role—the focus of this audit as noted earlier. Efficient and effective procurement processes reduce the cost and time required to deliver public services. Scrutinizing procurement practices helps identify bottlenecks, process inefficiencies, or policy gaps that could inflate costs or delay projects, and highlight best practices that drive value and accountability. Methodology • Interviewed managers and staff in the Finance and Public Works departments to obtain an overview of contracting and procurement operations. Feb. 24, 2026 Item #11 Page 9 of 62 5 Audit of the City’s Procurement and Contracting Functions • Reviewed the Purchasing Policies and Procedures Manual, Council policies, and the Carlsbad Municipal Code ordinance governing purchasing to identify and test compliance requirements. • Examined the routing and approval processes for contracts and payments and their related internal controls to evaluate their function and strength. • Reviewed contracts documents and data for fiscal years 2024 and 2025 to measure the efficiency of processing contracts and to test controls. • Reviewed the procurement policies and laws of other municipalities and compared them to those of Carlsbad. • Examined the organizational structure, staffing, processes and technology used in contracting and procurement operations to identify efficiencies. Results Summary The audit found that the City of Carlsbad’s procurement and contracting activities are generally in compliance with applicable laws, policies, and procedures, and that internal controls are effective in ensuring adherence to these requirements. However, the controls in place—while robust—were sometimes cumbersome, leading to process inefficiencies. The audit concluded that increasing the City Manager’s contract approval authority to at least $150,000, with periodic adjustments for inflation, could reduce delays caused by routine items awaiting City Council action. This recommendation applies only to non-construction contracts. Construction contracts remain governed by CUPCCAA (PCC §22032), which establishes the $75,000/$220,000 informal thresholds and the $220,000 formal bidding threshold. Similarly, streamlining the City Council’s contract approval process—potentially integrating it into the budget approval process—could further expedite project delivery without increasing risk. Comparisons with other municipalities found the City’s purchasing laws and regulations to be similar to peer agencies. However, the City’s Purchasing Policies and Procedures Manual, last issued in 2016, has been revised but that revision is still in draft form. The audit recommended completing the review and approval process for the draft update and establishing a regular revision schedule to keep the manual current. While procurement and contracting functions are operating effectively, the audit identified opportunities to enhance efficiency, effectiveness, and oversight. Performance data is not currently being tracked or reported, limiting the City’s ability to measure results, identify areas for improvement, and ensure accountability. The audit recommended developing a performance measurement system, including stakeholder input and potential benchmarking, and leveraging technology to automate reporting. Feb. 24, 2026 Item #11 Page 10 of 62 6 Audit of the City’s Procurement and Contracting Functions Finally, the audit found that centralizing procurement under a dedicated Procurement Manager could improve oversight, enhance staff capabilities, and create long-term efficiencies. Such a change should be implemented carefully, with input from affected departments—particularly Public Works—to ensure service levels are maintained. Implementing performance measures prior to centralization would provide a foundation for monitoring and sustaining service quality during any transition. Feb. 24, 2026 Item #11 Page 11 of 62 7 Audit of the City’s Procurement and Contracting Functions Background Carlsbad Municipal Code Chapter 3.28, known as the Purchasing Ordinance of the City of Carlsbad, establishes the legal framework and administrative processes for the procurement of goods, services, and awarding of construction contracts. The ordinance aims to establish a uniform purchasing system, ensure fair treatment of vendors, obtain best value for taxpayers, and promote integrity and transparency. It applies to all City departments and covers a broad spectrum of procurements from low-cost supplies to major construction contracts. The ordinance delineates the roles and responsibilities of the City Council, City Manager, City Attorney, Purchasing Officer, and End Users in the procurement process. • The City Council holds the ultimate authority over large contracts, formal bidding thresholds, and policy direction, approving major procurements and delegating change-order authority when appropriate. • The City Manager is responsible for the overall administration of procurement operations, awarding contracts within delegated monetary limits, managing emergency procurements, and supervising the Purchasing Officer. • The City Attorney provides legal review of procurement documents and contracts to ensure compliance with applicable laws and to mitigate legal risks, and is also the awarding authority for the procurement of legal services. • The Purchasing Officer, appointed by the City Manager, serves as the central procurement professional, managing solicitations, vendor relations, compliance with procedures, and the maintenance of purchasing records. • End users, typically city departments, initiate procurement by identifying needs, preparing requisitions, developing specifications, and participating in bid evaluations to ensure that procured goods or services meet operational requirements. The ordinance defines twenty-one key procurement terms. For example, the term “best value” is defined and distinguished from “lowest price” as it considers factors like supplier capability, delivery terms, product reliability, long-term maintenance, and service support. The ordinance lays out clear procedures for several procurement methods, depending on the nature and dollar value of a purchase. For smaller purchases below a designated threshold (currently $45,000 per year per agreement), City staff may use informal purchasing methods. The best practice is to solicit at least three price quotes—either written or verbal—and selecting the vendor offering the best Feb. 24, 2026 Item #11 Page 12 of 62 8 Audit of the City’s Procurement and Contracting Functions value. The City Manager or designee is authorized to approve awards under this method. Formal bidding is required for the procurement of goods or services when the value exceeds this threshold, in which case the City Manager, Purchasing Officer or designated staff1 prepares bid specifications and advertising, and ensures that the opportunity is posted publicly to encourage competitive sealed bids. For purchases above $100,000 per agreement year, the City Council must formally approve the contract award to the best value bidder. For professional services—such as engineering, legal, or consulting work—the ordinance allows a process of competitive negotiation. If the contract exceeds $45,000, city staff must solicit proposals from qualified firms, evaluate them on qualifications and best value, and negotiate final contract terms. Award is subject to City Council approval or designee depending on the amount. Construction contracts are divided into two categories: informal and formal. Informal construction procurement applies to projects below the formal bidding threshold. The City solicits qualified contractors, posts notices at least 10 days before the bid due date, and the City Manager awards the contract. For larger projects exceeding the threshold, formal bidding is required. The bidding opportunity must be advertised in a local newspaper of general circulation at least 14 days prior to the bid opening, and posted for at least 30 days prior to bid opening. The City Council must then approve the award to the lowest responsive and responsible bidder. The City also uses a Job Order Contracting method, which allows for competitively bid long-term “on-call” construction contracts for repetitive, small-scale work. Job Order Contracts can total up to $1 million over a period of five years, with individual task orders capped at the formal bidding threshold (currently $220,000). This flexible method allows the City to complete minor repairs and improvements efficiently and economically. The ordinance also permits the City to use cooperative purchasing agreements with other public agencies when it is in the City’s best interest. The Purchasing Officer must evaluate such opportunities and ensure the resulting agreement delivers good value. This provision allows Carlsbad to take advantage of pricing and terms negotiated by regional and national buying groups. For example, the City uses such an agreement to purchase janitorial supplies. Authority for issuing change orders is also clearly delineated in the ordinance. The City Council may delegate approval authority for contract amendments and change 1 This authority is delegated to staff. Feb. 24, 2026 Item #11 Page 13 of 62 9 Audit of the City’s Procurement and Contracting Functions orders to the City Manager, especially for large or complex projects. In cases of emergency, the City Manager has broad authority to bypass standard bidding procedures and move quickly to secure goods, services, or construction required to address the emergency. Finally, the ordinance also provides exemptions to the competitive process under certain limited circumstances, such as when a sole-source supplier is necessary, when compatibility with existing equipment mandates a specific product, or when emergency conditions justify expedited procurement. Feb. 24, 2026 Item #11 Page 14 of 62 10 Audit of the City’s Procurement and Contracting Functions FINDING 1: CONTRACTS AND PROCUREMENTS ADHERE TO L AWS, POLICIES AND PROCEDURES Compliance testing in this audit included sampling 24 public works contracts and amendments. (In this context, public works contracts refer to the type of work and includes improvements beyond those managed by the Public Works Branch.) The sampled items were judgmentally selected to obtain a diverse representation of departments, project managers, contractors, and dollar amounts. The contracts were tested for compliance with the City of Carlsbad’s purchasing ordinance, and to verify the required authorizations and approvals. The sample items are listed below. Sample No. Type of Contract Department or Division Amount 1 Standard Public Works - Formal Facilities $14,126,653 2 Standard Public Works - Formal Transportation $8,406,387 3 Professional Services Agreement - <$10K Utilities $9,087 4 Professional Services Agreement - >$10K Fleet & Facilities $496,692 5 Master Agreement Public Works Contract Administration $900,000 6 Standard public works - Informal Parks & Recreation $42,200 7 Minor Public Works Fire Department $16,487 8 Professional Services Agreement - >$10K Environmental Sustainability $200,000 9 Master Agreement Construction Management & Inspection $800,000 10 Professional Services Agreement - >$10K Fleet $457,105 11 Professional services Agreement - >$10K Facilities $4,014,609 12 Standard public works - Formal Transportation $3,993,598 13 Standard Public Works - Formal Utilities $3,823,800 14 Standard Public Works - Informal Parks & Recreation $42,200 15 Master Purchase Agreement Utilities $40,000 16 Maintenance Service Agreement Facilities $3,250 17 Amendment Transportation $2,109,572 18 Amendment Facilities $1,229,697 19 Amendment Transportation $1,200,000 Feb. 24, 2026 Item #11 Page 15 of 62 11 Audit of the City’s Procurement and Contracting Functions Sample No. Type of Contract Department or Division Amount 20 Amendment Construction Management & Inspection $800,000 21 Amendment Environmental Sustainability $218,910 22 Amendment Utilities $200,000 23 Amendment Fleet & Facilities $521,837 24 Amendment Fleet $20,875 The testing results indicated no significant discrepancies or missing documentation. Therefore, contracting processes appear to be adhering to laws and regulations, and no recommendation is necessary at this time. Feb. 24, 2026 Item #11 Page 16 of 62 12 Audit of the City’s Procurement and Contracting Functions FINDING 2: INTERNAL CONTROLS OVER PROCUREMENT AND CONTRACTING PROCESSES ARE EFFECTIVE BUT CUMBERSOME Internal controls are the policies, procedures and practices that an organization puts in place to safeguard its assets, ensure the accuracy and reliability of its records, promote operational efficiency, and encourage adherence to laws, regulations and internal policies. In financial processes, internal controls help detect and prevent transaction errors, deter fraud, ensure that financial statements are accurate, and maintain compliance with accounting standards. In other operating areas such as procurement, internal controls govern processes such as purchase requests, approvals, and execution to ensure that public funds are spent appropriately, competitive bidding practices are followed, and conflicts of interest are avoided. Internal Controls over procurements and contract are effective, but many of them rely on manual operation and are therefore prone to error. The city is implementing an enterprise resource planning system that will encompass procurement functions, and procurement processes and controls will be reevaluated during the implementation. The system is currently expected to be operational in September 2026. As shown in the following diagram, procurement processes involve several systems that are partially integrated at best. The financial system is used to record transactions and issue payments, but a separate system is used to obtain signatures for approvals. The city’s financial system does not have an efficient method for tracking spending on contracts against the executed contract amount, so this check has to be performed manually by contract professionals. Executed contracts are stored in a centralized citywide system, but documentation for work-in-process and other procurement documents are stored in various other locations. Professional staff who work on contracts and procurements devise their own methods for tracking tasks for various procurements as no single citywide system provides project management, workflow, and document control. These methods include a small database, spreadsheets, and handwritten notes. The City of Carlsbad is currently implementing a new financial system that contains procurement functionalities; the implementation will streamline procurement processes and consolidate some of these disparate components. Feb. 24, 2026 Item #11 Page 17 of 62 13 Audit of the City’s Procurement and Contracting Functions Simplified diagram of city systems used for processing procurements Financial System Document Storage System Document Signing System Database Contracts & Related Documents Working Files Feb. 24, 2026 Item #11 Page 18 of 62 14 Audit of the City’s Procurement and Contracting Functions The following table provides the results of this audit’s assessment of internal controls over procurement processes. Control Area or Process Internal Audit Assessment Governance & Policy Strong Segregation of Duties Strong Vendor Management & Selection Adequate Requisition & Purchase Orders Strong Approval Process Strong Vendor Invoices & Payments Strong Receiving & Inventory Control Needs Improvement Recordkeeping & Documentation Strong Monitoring & Auditing Needs Improvement Most areas were rated as strong because of the presence of robust or multi-level checks such as approvals and reviews. However, the receiving and inventory control2 processes need improvement. They are decentralized at the departmental level, and functions may not be segregated. Segregation of duties is a prudent measure to implement when feasible because it helps reduce the risk of fraud by reducing the ability for a single employee to place an order for goods, accept the delivery of those goods and then improperly divert them. Similarly, the auditing and monitoring processes need improvement, as there is no ongoing citywide monitoring or auditing of inventory or regular auditing of consumables or other assets. 2 Some departments such as Public Utilities and Fleet have inventory systems in place. Feb. 24, 2026 Item #11 Page 19 of 62 15 Audit of the City’s Procurement and Contracting Functions Internal controls can be classified in several ways. A common way is to distinguish between hard controls and soft controls. • Hard controls are strong and generally not dependent on human operation to function. They will function unless someone makes an active effort to circumvent or defeat them. Examples are door locks, computer system access restrictions, segregation of duties, and documented approval processes. • Soft controls, on the other hand, require human adherence to operate effectively. Examples include policies and procedures, ethical guidelines, and cultural norms that can influence employee behavior. An organization with a strong ethical climate and leadership that emphasizes integrity can discourage misconduct even when hard controls are absent. Controls can also be categorized by their purpose: preventive, detective, and corrective. • Preventive controls are designed to stop errors or irregularities before they occur—such as requiring competitive bids for large procurements or restricting system access to authorized users. • Detective controls identify issues after the fact—such as regular internal audits, budget-to-actual variance analyses, or review of purchasing logs for unusual patterns. • Corrective controls address problems once they are identified, such as instituting new approval levels after a policy violation is detected. • Compensating (or mitigating) controls are implemented to reduce risks when ideal or preferred controls is not practical, feasible, or cost-effective to implement. They “compensate” for a missing or weak primary control to help achieve the same control objective. For example, in a financial system, the best practice is to segregate duties so that no single employee can both authorize and record a payment. However, this segregation might not be possible in a small workplace with limited staff. As a compensating control, the organization can assign another employee to conduct a monthly review of all transactions to detect any irregularities. Stronger controls—such as multi-level approvals, extensive documentation, or automated monitoring systems—can enhance assurance and reduce the likelihood of errors or fraud, but they also require resources in the form of staff time, technology, and administrative overhead. Overly burdensome controls may slow down processes, reduce operational efficiency, and frustrate staff, sometimes leading to workarounds that undermine the very controls in place. When designing internal controls, it is essential to ensure that the cost of control is proportionate to the level of risk addressed, aiming for a balanced design that protects the organization without impeding its effectiveness. A well-designed Feb. 24, 2026 Item #11 Page 20 of 62 16 Audit of the City’s Procurement and Contracting Functions internal control system employs a balanced mix of preventive, detective, and corrective measures to provide comprehensive oversight of processes. Some internal controls can become more restrictive than necessary simply due to a lack of update. For example, the City Manager’s approval authority3 was established in 2008 at $100,000 and has not been adjusted since. Had the authority been adjusted periodically at the rate of inflation, it would be over $150,000 by now as shown in the table below. Increasing the City Manager’s approval authority would free time on the City Council’s docket without adding any appreciable risk to the City. Calendar Year Inflation-Adjusted Approval Authority Inflation Rate 2008 $100,000 3.8 2009 $103,800 -0.4 2010 $103,385 1.6 2011 $105,039 3.2 2012 $108,400 2.1 2013 $110,677 1.5 2014 $112,337 1.6 2015 $114,134 2.1 2016 $116,531 1.3 2017 $118,046 2.1 2018 $120,525 2.4 2019 $123,417 1.8 2020 $125,639 1.2 2021 $127,147 4.7 2022 $133,122 8 2023 $143,772 4.1 2024 $149,667 2.9 2025 $154,007 A report by the City’s Purchasing Officer showed that 34 and 42 non-public works contracts were submitted for approval before the City Council in fiscal years 2023-24 and 2024-25, respectively. Of these, only 5 and 3 were for an amount between $100,000 and $150,000. 3 This limit pertains to contracts other than construction. The limit for construction contracts is set forth in the CUPCCAA, which the city voluntarily opted into. The limit is currently $220,000. Feb. 24, 2026 Item #11 Page 21 of 62 17 Audit of the City’s Procurement and Contracting Functions A review of City Manager award authorities from comparable jurisdictions shows a range of authority levels. Carlsbad $100,000 Escondido $200,000 Irvine $200,000 National City $25,000 Newport Beach $120,000 Oceanside $100,000 San Clemente $60,000 San Marcos $250,000 Vista $150,000 There is no statewide legal requirement or other standard that establishes award authority levels, although the governing bodies of larger government entities tend to grant higher thresholds to their executives. For example, the City of San Diego’s thresholds are set at over $30 million, $5 million, and $1 million for major public works, job-order task orders, and consultant agreements respectively. Furthermore, despite researching the issue, this audit could not find documentation such as risk- based analyses to support these authority levels. Rather, these levels seem to have been historically established and periodically adjusted on an ad hoc basis. Similarly, the process that provides for City Council oversight of contracts should be related to the interests of council members and their constituents, or the inherent risk of the contract and not be merely based on a dollar threshold. Recommendation 1 The City Council should consider increasing the City Manager’s approval authority to at least $150,000, and adjust this figure periodically for inflation. This recommendation applies only to non-construction contracts. Construction contracts remain governed by CUPCCAA (PCC §22032), which establishes the $75,000/$220,000 informal thresholds and the $220,000 formal bidding threshold. Doing so would reduce the number of contracts that are placed on the City Council docket without resulting in any appreciable risk to the City of Carlsbad. This can result in project delays whenever the City Council docket is full and their approval is deferred to future meetings. Recommendation 2 The City should consider streamlining the approval process for contracts. Streamlining the process may entail: Feb. 24, 2026 Item #11 Page 22 of 62 18 Audit of the City’s Procurement and Contracting Functions a) Developing a tool for determining which contracts should require City Council approval. Such a tool would incorporate risk-based criteria for evaluating contracts and a rating scale. This tool would provide a more sophisticated output than the current simple but crude method of forwarding all contracts exceeding a set dollar threshold for City Council approval. For example, two construction projects costing a similar amount – say two million dollars – may have very different risk characteristics. One for repaving a few miles of road is less risky than one for upgrading a water treatment plant. Factors such as the technical complexity of the project, the availability of qualified contractors, and the potential for materials price increases may differ markedly between the two projects. b) Working with the City Attorney’s Office to evaluate the legal feasibility of any proposed changes and identify any necessary changes to the municipal code or council policies. Any risk-based approval framework could supplement professional and service contracts, but CUPCCAA thresholds for construction remain statutory and cannot be replaced. Application to non-construction contracts would require amendments to Carlsbad Municipal Code Chapter 3.28 and possibly Council policy. Note that risk-based evaluation tools for projects and contracts are available and widely used for evaluating bid proposals. For example, federal guidance to grantees for determining that a bidder is responsible4 should vary according to the size, complexity, and nature of a potential contract.5 The city currently incorporates a risk evaluation for prioritizing for capital improvement projects. City Council members should be able to view a listing of all contracts prior to their award and retain the ability to review any contract before it is awarded. Transparency and visibility can be achieved by publishing a list of contracts with a basic description of each and the risk score each received. 4 A responsible contractor is one possessing the ability to successfully perform under the terms and conditions of the contract. 5 Federal Transit Agency Circular 4220.1G Feb. 24, 2026 Item #11 Page 23 of 62 19 Audit of the City’s Procurement and Contracting Functions FINDING 3: THE CITY’S PURCHASING LAWS AND REGULATIONS ARE COMPARABLE TO THOSE OF OTHER MUNICIPALITIES Researching the procurement laws, policies, and procedures of similar California cities— where all are subject to the same overarching state laws—offers clear benefits. It allows cities to identify common practices, regional standards, and effective approaches that have been successfully implemented by peers operating under similar legal constraints. By examining how similar-sized cities address procurement challenges such as competitive bidding thresholds, local vendor outreach, or conflict-of-interest policies, a city can adopt improvements that enhance compliance, efficiency, and transparency. However, even among California cities, comparisons have limitations. Differences in charter status, organizational structure, staffing capacity, political priorities, and local market conditions can all influence how procurement is actually carried out. A practice that works well in one city may not be practical in another due to limited resources or different governance models. Additionally, formal policies may not always reflect operational realities; simply replicating another city’s written procedures without understanding how they function in practice could result in ineffective or burdensome controls. For these reasons, comparisons should be used as a guide—not a blueprint—when considering changes to procurement practices. They should be complemented by an internal assessment of the city’s own needs and capacities, and by consultation with stakeholders involved in procurement activities. This audit compared the City of Carlsbad’s purchasing ordinance and regulations against those of two Southern California municipalities with similar demographics, larger cities, San Diego County, and the State of California. While comparisons with similar municipalities are the most appropriate, the more comprehensive regulations of larger government entities provide insight about potential clauses that should be included in the City’s laws. The following table summarizes the main sections of the City of Carlsbad’s purchasing ordinance. Section Purpose or Content Definitions Provides specific definitions for 21 terms used throughout the ordinance. Roles and authorities Identifies five roles and delineates the authority and responsibilities of each: City Council, City Manager, City Attorney, Purchasing Officer and End User. Procurement of goods Establishes three methods for the procurement of goods: Small Procurements, Informal Bidding for Goods, and Formal Bidding for Goods. The methods are primarily based on the dollar value of a procurement. Feb. 24, 2026 Item #11 Page 24 of 62 20 Audit of the City’s Procurement and Contracting Functions Procurement of professional services and services Establishes three methods for the procurement of professional services and other services: Small Procurements, Informal Bidding for Goods, and Formal Bidding for Goods. The methods are primarily based on the dollar value of a procurement. Competitive negotiations for goods, services, and professional services Allows for procuring services, some professional services (other than those listed in the previous section), and highly specialized goods using competitive negotiations under certain conditions. Construction projects Generally follows the California Public Contract Code. Design-build contracts Allows for an alternative contracting method to the California Public Contracting Code. Job order contracts Allows for the use of a type of contract for minor or recurring construction tasks. Execution of change orders and amendments Requires change orders or contract amendments to be in writing Cooperative purchasing Allows for joining with certain other organizations in cooperative purchase plans or programs. Exemptions Lists 14 exemptions from the purchasing ordinance. Emergencies Allows for sidestepping purchasing ordinance provisions upon a declaration of an emergency. The audit found that the City of Carlsbad’s purchasing ordinance and regulations, as embodied in the Purchasing Policies and Procedures Manual, are comparable to those of other similar-sized municipalities. While some of the manuals and other procurement-related guidance publications of other government entities are organized in a more user-friendly format and incorporate graphics, the publications include similar language and clauses that cover the basic procurement laws. Recommendation 3 The City should update the Purchasing Policies and Procedures Manual, which was issued in 2016. The City should also establish a revision period for this manual. While a new update has been drafted, it has not been reviewed by stakeholders or approved. The manual integrates charter-based policies along with state compliance requirements (CUPCCAA, PCC, Labor Code). Feb. 24, 2026 Item #11 Page 25 of 62 21 Audit of the City’s Procurement and Contracting Functions FINDING 4: PROCUREMENT OPERATIONS CAN BE IMPROVED BY ESTABLISHING PERFORMANCE GOALS, CENTRALIZING OVERSIGHT, AND ADOPTING NEW SYSTEMS Procurement and contracting functions are operating effectively This audit used two management evaluation tools to provide a high-level assessment of procurement operations. The first is a capability maturity model, which gives insight on how well functions and processes are defined, managed, and optimized. The model typically rates processes on a scale of 1-5 as follows: Maturity Level Description Level 1: Initial (Ad Hoc) There may be common practices, but processes are lacking, minimal or poorly documented. Performance is often reactive and inconsistent. Level 2: Repeatable (Managed) Basic processes exist and can be repeated, but they are not well-documented, followed, or understood. Level 3: Defined (Standardized) Processes are well-documented, standardized, and consistently followed. Level 4: Managed (Measured) Performance metrics and key performance indicators are in place and track process effectiveness. Level 5: Optimized (Continuous Improvement) Relevant data is collected and analyzed in a timely manner to continuously improve operations. The model provides a structured approach to identify strengths, gaps, and opportunities for improvement. The audit considered the following distinct procurement capabilities: • Sourcing Strategy Sourcing strategy involves systematically identifying potential suppliers and evaluating them based on criteria such as quality, reliability, cost competitiveness, and capacity. This process typically includes market research, supplier outreach, request for proposal or request for quotation processes, and supplier vetting. The goal is to build a pool of qualified suppliers that align with the organization’s goals for quality, cost, innovation, and long-term value. Feb. 24, 2026 Item #11 Page 26 of 62 22 Audit of the City’s Procurement and Contracting Functions • Supplier Management Supplier management focuses on establishing and maintaining effective relationships with vendors through clear contracts, regular communication, and performance monitoring. This includes managing contract terms and renewals, resolving disputes, ensuring suppliers meet agreed service levels, and fostering collaboration for mutual improvement. • Procurement Planning Procurement planning aligns purchasing activities with organizational needs and financial constraints through demand forecasting and budget integration. It involves analyzing past consumption patterns, understanding future project requirements, and coordinating with stakeholders to project future demand and ensure timely purchasing, avoid stockouts, and optimize resource allocation. • Purchase Execution Purchase execution encompasses the operational steps of acquiring goods and services — issuing purchase orders, obtaining required internal approvals, and managing related documentation. Effective purchase execution supports transparency, accurate financial tracking, and timely receipt of goods and services, all while adhering to established procurement policies. • Compliance & Risk Management This function involves monitoring for fraud, conflicts of interest, and non- compliance, as well as identifying risks in the supply chain such as geopolitical issues or supplier insolvency. Proactive compliance and risk practices protect the organization from legal liabilities and reputational harm while promoting ethical procurement behavior. • Performance Measurement Performance measurement tracks procurement’s contributions to organizational goals by monitoring key metrics such as cost savings, process efficiency, supplier performance, and contract compliance. Using dashboards and regular reporting, procurement teams analyze data to identify opportunities for improvement and demonstrate value to stakeholders. Effective performance measurement supports data-driven decision-making and continuous improvement of procurement operations. The second tool used in this audit is the People-Processes-Technology framework, which is widely employed to measure organizational effectiveness and facilitate change management in various undertakings such as digital transformation, enterprise architecture, business process improvement, and enterprise resource planning. It can help organizations train staff, manage resistance to change, map and optimize workflows, and select appropriate systems to support those processes. Feb. 24, 2026 Item #11 Page 27 of 62 23 Audit of the City’s Procurement and Contracting Functions The framework emphasizes balancing three critical dimensions — people, processes, and technology — to drive successful outcomes, and it is widely embraced in information technology and business management. The framework is useful because it is simple, it encourages holistic thinking, and it aligns business and technology goals. People Processes Technology The human element — skills, culture, behavior, and knowledge. The structured approach to work — workflows, policies, and procedures. The tools and systems that support people and processes. Roles and responsibilities Efficiency and standardization Software and hardware Training and development Clear workflows and documentation Automation and integration Communication and collaboration Quality assurance and control Data management and analytics Leadership and motivation Continuous improvement Scalability and security Using the capability maturity model rating scale, this audit scores the procurement function as a three. This rating is informed by the use of the People-Process- Technology framework. A higher score cannot be justified due to the absence of performance measures (discussed in the next section) as well as the limitations of the technology systems currently supporting procurement transactions. However, as shown in the following table, the procurement professionals employed with the City have a long tenure in their jobs, as do the directors and executives overseeing them. Feb. 24, 2026 Item #11 Page 28 of 62 24 Audit of the City’s Procurement and Contracting Functions Job Title Tenure with City Years in Current Position 1 Senior Contract Administrator 26.9 7.4 2 Senior Contract Administrator 26.5 4.3 3 Senior Contract Administrator 8.3 8.3 4 Contract Administrator 25.3 8.0 5 Contract Administrator 21.5 5.4 6 Contract Administrator 7.4 1.7 7 Buyer/Contract Administrator 6.9 2.8 8 Associate Contract Administrator 3.9 3.0 Tenure is a relevant attribute because government procurement roles are specialized and there are very few educational institutions that offer degrees in this field; employees gain experience primarily through work. This is unlike other administrative and technical functions such as accounting or engineering where employees usually begin their careers with a relevant educational preparation. Nonetheless, this assessment was mainly based on a qualitative evaluation of employee knowledge and experience and not simply on their tenure. Feb. 24, 2026 Item #11 Page 29 of 62 25 Audit of the City’s Procurement and Contracting Functions Performance data is not being tracked and reported To evaluate the efficiency of operations, it is important to establish performance objectives and to collect and analyze the relevant data. For various reasons, the City of Carlsbad does not currently have performance measures in place for procurement and contracting activities. Such objectives for a municipal procurement department can be related to processing efficiency, compliance, cost-effectiveness, supplier performance, and stakeholder satisfaction. A listing of potential performance measures is included in the table below. Measure Definition Process Efficiency & Timeliness Measures Purchase Order Cycle Time Average time from purchase request to order completion. Requisition-to-Order Time Time taken to convert a purchase request into a purchase order. Contract Processing Time Time required to draft, review, and approve supplier contracts. Percentage of On-Time Deliveries Orders received by the requested delivery date. Stakeholder Satisfaction Measures Internal Client Satisfaction Feedback from municipal departments on procurement responsiveness and service. Dispute Resolution Time Average time to resolve procurement-related conflicts with vendors or internal stakeholders. Cost Management Measures Cost Savings Percentage Savings achieved through negotiations, bulk purchasing, or process improvements. Procurement Cost as a Percentage of Spend Total procurement department costs relative to total purchasing spend. Variance from Budget Difference between projected and actual procurement spend. Compliance & Risk Measures Compliance Rate Percentage of purchases following established procurement policies and regulations. Audit Findings Number and severity of issues found in procurement audits. Supplier Contract Compliance Percentage of suppliers adhering to contract terms (pricing, service levels). Feb. 24, 2026 Item #11 Page 30 of 62 26 Audit of the City’s Procurement and Contracting Functions Measure Definition Supplier Performance Measures Supplier Lead Time Average time suppliers take to fulfill orders. Supplier Quality Rating Defect rate or quality assessment of goods and services delivered. Percentage of Preferred Supplier Spend Share of total spend going to pre-vetted, high- performing suppliers. Sustainability & Social Impact Measures Percentage of Local Supplier Spend Share of procurement budget spent with local businesses. Green Procurement Rate Percentage of purchases meeting sustainability or environmental standards. Diverse Supplier Participation Spend or contract count awarded to minority-, women-, or veteran-owned businesses. Performance measurement requires careful consideration to select appropriate measures, and to weigh the cost of measurement against the benefits and utility of the measures. Different stakeholders may care about different measures. For example, a finance manager will be concerned about cost measures, whereas a community relations manager will be more concerned about project timeliness and the concerns of residents. The City Manager may be concerned about issues that are of interest to the City Council – contractor performance on a building,6 for example – whereas procurement staff are likely to be concerned with measures of their workload. Recommendation 4 The City Manager or designee should assign a qualified employee to coordinate the development of a performance measurement system for procurement. Developing a set of measures will entail identifying all procurement stakeholders, surveying them, and possibly benchmarking with other government agencies. It should also entail evaluating the configuration and reporting features of new technology systems and modules that will be supporting procurement to automate and facilitate performance measurement. Implementation could align with the Workday ERP rollout (expected September 2026), which will provide automated reporting features. 6 The Public Works Branch is currently developing a contractor performance evaluation. Feb. 24, 2026 Item #11 Page 31 of 62 27 Audit of the City’s Procurement and Contracting Functions Management and oversight of procurement operations should be improved In a municipality the size of Carlsbad, structuring procurement operations as a centralized or decentralized function has significant implications for efficiency, cost control, and service quality. In a centralized structure, all purchasing decisions and activities are managed by a single, dedicated procurement department. A decentralized structure allows individual departments to manage their own purchasing independently, with little to no reliance on a central procurement office. The attributes of each structure are listed in the following two tables. Attributes of a Centralized Procurement Function Advantages Disadvantages Cost Savings: Bulk purchasing and vendor consolidation lead to better pricing and economies of scale. Slower Response Time: Departments may face delays when waiting for procurement approvals or specialized orders. Standardization: Consistent procurement policies, contracts, and compliance processes across departments. Limited Departmental Flexibility: Unique departmental needs might be overlooked in favor of standardized processes. Stronger Compliance: Easier enforcement of procurement rules, regulatory requirements, and audit standards. Bureaucratic Bottlenecks: More layers of review can slow decision-making, especially for small or urgent purchases. Specialized Expertise: Dedicated procurement staff often have deeper knowledge of purchasing practices and vendor management. Potential for Disconnect: The central procurement team might lack day-to- day understanding of each department’s specific requirements. Improved Reporting & Transparency: Centralized data allows for clearer tracking of spending and performance metrics. Feb. 24, 2026 Item #11 Page 32 of 62 28 Audit of the City’s Procurement and Contracting Functions Attributes of a Decentralized Procurement Function Advantages Disadvantages Faster Decision-Making: Departments can respond quickly to their own needs without waiting for centralized approvals. Higher Costs: Missed opportunities for bulk purchasing and inconsistent pricing across departments. Greater Flexibility: Departments can tailor purchasing decisions to their specific requirements. Inconsistent Compliance: Variations in how policies and procurement laws are followed increase the risk of non- compliance. Closer Vendor Relationships: Departments often have more direct interaction with suppliers for their specialized needs. Duplication of Effort: Multiple departments performing similar procurement functions can lead to inefficiency. Empowered Departments: Greater ownership of budgets and procurement fosters accountability and innovation. Weaker Oversight: Harder to track spending, vendor performance, and overall procurement effectiveness across the municipality. Some municipalities adopt a hybrid approach — centralizing high-value, strategic purchases while allowing departments autonomy for smaller, day-to-day purchases. This balances efficiency with flexibility The following diagram shows the organizational structure of the current procurement professionals in the City of Carlsbad. The majority of these employees are located within the Public Works Branch, and most of their work involves construction contracts. This placement is logical since the Public Works Branch is responsible for the majority of contractual expenditures and the most complex projects and contracts. The professionals in the Finance Department review purchase orders for accuracy before payments are processed and also prepare some contracts. Other departments are able to conduct small procurements, but have to rely on the expertise of staff in the Public Works Branch or Finance Department for help in drafting and processing large contracts. Feb. 24, 2026 Item #11 Page 33 of 62 29 Audit of the City’s Procurement and Contracting Functions Senior Contract Administrator Assistant Finance Director / Purchasing Officer Contract Administrator Finance Director Senior Management Analyst Senior Contract Administrator Contract Administrator Associate Contract Administrator City Council & Mayor Senior Contract Administrator Engineering Manager Contract Administrator Contract Administrator Community Development Director Senior Management Analyst Fire Chief Police Chief Deputy City Manager, Public Works Deputy City Manager, Community Services Deputy City Manager, Administrative Services City Manager City Attorney Procurement Professional Designated Role in the Municipal Code Assistant City Manager Feb. 24, 2026 Item #11 Page 34 of 62 30 Audit of the City’s Procurement and Contracting Functions The City of Carlsbad’s procurement function is decentralized, with most procurement staff working in the Public Works Branch or the Finance Department. This organizational structure makes sense, considering that the Public Works Branch is responsible for the largest projects and associated contracts. However, a main shortcoming of this structure is that there is no single employee who serves as a subject-matter expert and resource to users or who manages all procurement staff and helps coordinate their work. The managers currently overseeing procurement functions are very experienced. The Deputy City Manager for Public Works and the Deputy City Manager for Administrative Services have long, relevant experience in government procurement, as does the Purchasing Officer. However, no individual is dedicated to managing the procurement function. The management analysts and managers have other responsibilities that consume most of their time. In that sense, they are mostly overseeing procurement functions and not managing them. For contract staff, a centralized procurement structure—where they work under one manager—typically offers greater professional benefits than a decentralized structure. In a centralized model, staff operate within a cohesive team that provides clear leadership, standardized processes, and consistent expectations. They are more likely to receive structured training, ongoing professional development, and support in navigating complex procurements. A procurement manager can advocate for staff needs, coordinate workload distribution, and foster a collaborative environment where knowledge and best practices are shared. This can improve staff skills, job satisfaction, and career advancement opportunities. In contrast, contract staff in a decentralized structure often work in isolation within their assigned departments. Without a dedicated procurement manager, they may lack access to specialized training or guidance, and may be forced to navigate procurement rules and challenges on their own. Inconsistencies across departments can lead to confusion or uneven performance expectations. Additionally, staff may have less opportunity for professional growth and peer collaboration, and their career path within the organization may be more limited. While some staff might value the autonomy of working closely with a specific department, the lack of centralized support generally diminishes opportunities for skill development, consistency in practice, and overall career progression. Thus, contract staff are generally better off in a centralized structure with clear leadership and professional support. A survey of local government municipalities found a mix of organizational structures for purchasing departments. Feb. 24, 2026 Item #11 Page 35 of 62 31 Audit of the City’s Procurement and Contracting Functions Recommendation 5 The City Manager should consider centralizing the procurement function and creating a Procurement Manager position. Doing so will increase the capabilities of procurement staff and may lead to efficiencies and have a positive impact on employee retention. Implementing this recommendation will entail an analysis of staffing resources and careful deliberations among stakeholders to realize the potential benefits and minimize any disruptions during and after any transition. The Public Works Branch should be satisfied that the level of service and support it receives from contracting will not decrease. Implementing performance measures (Recommendation 4) will help provide baseline data about current performance levels that will inform the analysis of resources. Feb. 24, 2026 Item #11 Page 36 of 62 32 Audit of the City’s Procurement and Contracting Functions MANAGEMENT RESPONSE TO RECOMMENDATIONS Recommendation 1: The City Council should consider increasing the City Manager’s approval authority to at least $150,000, and adjust this figure periodically for inflation. Doing so would reduce the number of contracts that are placed on the City Council docket without resulting in any appreciable risk to the City of Carlsbad. Many of these contracts are of little interest to City Council members and the public. They can, however, result in project delays whenever the City Council docket is full and their approval is deferred to future meetings. Management Response: Management agrees that increasing the City Manager’s approval authority to at least $150,000 would reduce the number of agreements brought forward to the City Council. Although the number of agreements that would be reduced is relatively minimal as of today, as inflation continues to drive costs upward, the number of city agreements that will exceed $100,000 will only increase on an annual basis. Staff recommend amending the City of Carlsbad Municipal Code Chapter 3.28 to increase the City Manager awarding authority to $250,000. This increase paired with annual inflationary increases, when applicable, would increase efficiency on an ongoing basis with minimal impacts to transparency. Recommendation 2: The City should consider streamlining the approval process for contracts. Streamlining the process may entail: a) Developing a tool for determining which contracts should require City Council approval. Such a tool would incorporate risk-based criteria for evaluating contracts and a rating scale. This tool would provide a more sophisticated output than the current simple but crude method of forwarding all contracts exceeding a set dollar threshold for City Council approval. For example, two construction projects costing a similar amount – say two million dollars – may have very different risk characteristics. One for repaving a few miles of road is less risky than one for upgrading a water treatment plant. Factors such as the technical complexity of the project, the availability of qualified contractors, and the potential for materials price increases may differ markedly between the two projects. b) Working with the City Attorney’s Office to evaluate the legal feasibility of any proposed changes and identify any necessary changes to the municipal code or council policies. Feb. 24, 2026 Item #11 Page 37 of 62 33 Audit of the City’s Procurement and Contracting Functions Management Response: Management agrees that evaluating the possibility of implementing a risk-based tool may offer potential benefits. Collaboration with the City Attorney’s Office will be critical to ensure legal compliance is maintained. Additionally, the criteria determination for which types of contracts will require City Council/Board approval will need to be evaluated thoroughly to ensure the priorities of the City Council/Board and community members are upheld. Recommendation 3: The City should update the Purchasing Policies and Procedures Manual, which was issued in 2016. The City should also establish a revision period for this manual. While a new update has been drafted, it has not been reviewed by stakeholders or approved. Management Response: Management agrees an update to the Purchasing Policies and Procedures Manual is needed. The update is currently underway; however, the Core Systems Modernization project will not be completed until the fall of 2026 and may require additional amendments. Staff anticipate completing the comprehensive update in 2027. Recommendation 4: The City Manager or designee should assign a qualified employee to coordinate the development of a performance measurement system for procurement. Developing a set of measures will entail identifying all procurement stakeholders, surveying them, and possibly benchmarking with other government agencies. It should also entail evaluating the configuration and reporting features of new technology systems and modules that will be supporting procurement to automate and facilitate performance measurement. Management Response: Performance measures and workload indicators are tools used by most government agencies, including the City of Carlsbad. As part of the city’s annual adopted budget, performance measures are included for all functional departments. With that said, management agrees identifying and tracking additional measures and indicators specific to procurement and contract/project management may yield insights to drive improvement and efficiency. As the Core Systems Modernization project progresses, staff will determine the applicability and appropriateness for specific measures and indicators with the tentative plan to begin reporting out in fiscal year 2027-28. Feb. 24, 2026 Item #11 Page 38 of 62 34 Audit of the City’s Procurement and Contracting Functions Recommendation 5: The City Manager should consider centralizing the procurement function and creating a Procurement Manager position. Doing so will increase the capabilities of procurement staff and may lead to efficiencies and have a positive impact on employee retention. Implementing this recommendation will entail an analysis of staffing resources and careful deliberations among stakeholders to realize the potential benefits and minimize any disruptions during and after any transition. The Public Works Branch should be satisfied that the level of service and support it receives from contracting will not decrease. Implementing performance measures (Recommendation 4) will help provide baseline data about current performance levels that will inform the analysis of resources. Management Response: Management agrees that a centralized procurement function may result in additional benefits and efficiencies. Typically, within centralized procurement functions, streamlining and consistency are the most notable benefits. However, making a change from decentralized to centralized often results in operational impacts across various functions, potentially requiring the need for additional resources. A comprehensive study, with external assistance, will likely be required to ensure all factors are considered. Furthermore, the functionality of the city’s new financial system, expected to go live in the fall of 2026 will help inform this analysis. If directed by the City Council, staff can incorporate the necessary budget request in fiscal year 2026-27 with implementation of results, as applicable, in fiscal year 2027- 28. Feb. 24, 2026 Item #11 Page 39 of 62 35 Audit of the City’s Procurement and Contracting Functions CONCLUSION Establishing and maintaining an efficient and effective government procurement function is a demanding task. Procurement is not a publicly visible function like policing, nor does it impact residents directly like water delivery, where a disruption in service will be instantly noticed. It is an internal administrative function that has dual compliance and service aspects. Procurement staff have to be responsive to end users while protecting the city’s interests by ensuring that laws and rules are being followed. These dual aspects can create tension as staff balance work demands and expediency without degrading the quality of their work. Successful procurement professionals possess technical knowledge, customer service skills, and attention to detail. But conducting successful procurements and achieving the goal of maximizing the value of city resources and taxpayer dollars also requires participation and coordination with end users and oversight and vetting by management and attorneys. Any weakness in this team effort may lead to costly mistakes in dollars and delays. The city currently has competent procurement staff and seasoned management that give it a solid foundation for conducting successful procurements. The ongoing modernization of its technology systems will allow it to build on this foundation by automating routine, manual work and conducting more informative analytical work. More dedicated attention to managing the procurement function citywide will also accrue benefits to the city. Feb. 24, 2026 Item #11 Page 40 of 62 Exhibit 2 ORDINANCE NO. CS-510 . AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, AMENDING SECTIONS 3.28.040, 3.28.050, 3.28.060, 3.28.070, 3.28.080 AND 3.28.120 OF CARLSBAD MUNICIPAL CODE CHAPTER 3.28 – PURCHASING TO STREAMLINE PROCUREMENT, INCLUDING BY INCREASING THE CITY MANAGER’S AWARDING AUTHORITY FOR THE PROCUREMENT OF GOODS AND SERVICES TO $250,000 WHEREAS, Chapter 3.28 of the Carlsbad Municipal Code, the City of Carlsbad’s Purchasing Ordinance, details the city’s procurement processes, including specifying the City Manager’s awarding authority for the procurement of goods, services, and professionals services at $100,000.00 or less per agreement year; and WHEREAS, the city’s Internal Audit Manager evaluated the city’s procurement operations, practices and internal controls and issued report 2026-01 to the City Council on February 24, 2026; and WHEREAS, the internal audit report included a recommendation for the City Council to consider increasing the City Manager’s approval authority to at least $150,000, and to adjust this figure periodically for inflation; and WHEREAS, based on city managers’ awarding authorities from comparable jurisdictions ranging from $25,000 to $250,000, it is recommended that the city’s awarding authority for the City Manager be increased to $250,000 to reasonably reduce costs and maximize efficiency; and WHEREAS, the internal audit report also noted that, while the city’s procurement and contracting functions are operating effectively, there are opportunities to enhance efficiency, effectiveness, and oversight; and WHEREAS, to streamline and increase procurement efficiency, it is recommended that the Purchasing Ordinance be amended to clarify the current process of procuring capital outlay items approved by the City Council in the city’s budget, have the City Council approve construction plans and specifications only once instead of twice, and clarify the city’s current emergency procurement process. NOW, THEREFORE, the City Council of the City of Carlsbad, California, ordains as follows: SECTION I. The above recitations are true and correct. SECTION II. The ordinance is not a “project” as defined by California Environmental Quality Act, or CEQA, Section 21065 and CEQA Guidelines Section 15378(b)(5) and does not require environmental review under CEQA Guidelines Section 15060(c)(3) and 15061(b)(3), because an ordinance to streamline procurement processes is an organizational or administrative government Feb. 24, 2026 Item #11 Page 41 of 62 activity that does not involve any commitment to any specific project which may result in a potentially significant physical impact on the environment. Any subsequent action or direction stemming from the proposed action may require preparation of an environmental document in accordance with CEQA or the CEQA Guidelines. SECTION III. Carlsbad Municipal Code, Title 3, Chapter 3.28, Section 3.28.040, is amended to read as follows: 3.28.040 Procurement and disposition responsibilities. A.End User. The end user shall: 1.Identify its procurement needs and the availability of funding; 2.Submit to the purchasing officer specifications for the required goods, services, professional services, and/or construction projects; 3.Participate in the evaluation of bids and proposals; and 4.Inspect goods delivered, services performed, professional services rendered, and/or construction projects to determine conformity with the requirements set forth in the bid or proposal documents and with contractual obligations, and authorize payments for conforming goods, services, professional services, and/ or construction projects. B.Purchasing Officer. The purchasing officer shall be responsible for the procurement of goods, services, professional services, and/or construction projects for the city in accordance with the provisions of this chapter. Except as provided for herein, no procurement shall be made contrary to the provisions of this chapter. Any agreement or contract for the purchase of goods, services, professional services, and/or construction projects made contrary to the provisions of this chapter shall be void and any claim or demand against the city based thereon shall be invalid. The purchasing officer shall: 1.Prepare and recommend to the City Manager operational procedures and forms for the procurement of goods, services, professional services, and/or construction projects in cooperation with the end users and for the disposal of surplus personal property; 2.Procure or supervise the procurement of all goods, services, professional services, and/or construction projects needed in coordination with end users; 3. Process the contracts awarded administratively and/or by City Council; 4.Whenever possible, establish standardized specifications and consolidation of requirements for goods and/or services required by two or more end users; and Feb. 24, 2026 Item #11 Page 42 of 62 5.Sell or otherwise dispose of surplus personal property, and lost and unclaimed property held by the city's police department. C.City Manager. The City Manager shall be the awarding authority for: 1.All procurement of goods for which the cost to the city is $250,000.00 or less; 2.All contracts for services and professional services of $250,000.00 or less per agreement year; 3.All construction project contracts less than the formal bidding threshold established by the UPCCAA; 4.Any change order, amendment or extension to an existing contract which when added to the contract amount, including prior change orders, is within the authority granted in subsections (C)(1) through (C)(3) above; 5.Any construction project change order up to the dollar amount equal to the contingency amount set when the underlying contract was awarded; 6.Any construction project change order in which the total amount of the original contract and all amendments and change orders are less than the formal bidding threshold established by the UPCCAA; 7.Any change order or amendment to a non-construction project contract awarded by the City Council in an amount up to 25% of the original contract amount, including the total of all amendments and change orders, up to a limit of $250,000.00 per agreement year; 8.Any extensions to a contract awarded by the City Council as delegated in the contract or the approving resolution; 9.The City Manager shall approve alternate procurement methods, if appropriate, for use on an experimental basis, and recommend to the City Council additions, deletions or modifications to the city's procurement methods; 10.The City Manager shall have the authority to delegate the awarding of contracts, amendments and change orders for goods, services, professional services, and/or construction projects as set forth in this chapter by memorandum or by administrative order; 11.Each month the City Manager shall send to the City Council a report of all contracts that have been awarded over the formal bidding requirement. 12.The City Manager awarding authority shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $250,000.00 beginning in fiscal year 2027-28. Adjustment to the awarding authority limit will be made in $10,000.00 increments whenever the calculated value exceeds a previously set awarding authority limit by more than $5,000.00. Feb. 24, 2026 Item #11 Page 43 of 62 The City Manager awarding authority limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. D.City Council. The City Council shall be the awarding authority for: 1.Any procurement of goods, services and/or professional services costing more than $250,000.00 per agreement year; 2.Any construction project contract at or above the formal bidding threshold established by the UPCCAA; 3.Any change order or amendment that exceeds the City Manager's authority. E.City Attorney. The City Attorney shall be the awarding authority for the procurement of legal services, regardless of the dollar amount, up to the amount of appropriations available. SECTION IV. Carlsbad Municipal Code, Title 3, Chapter 3.28, Section 3.28.050, is amended to read as follows: 3.28.050 Procurement of goods. A. Small Procurements. Procurements of goods where the total cost of goods are $30,000.00 or less in any one transaction, shall be made using simplified and cost effective operational procedures and forms approved by the City Manager. The use of formal or informal bids is not required, but is considered the best management practice. The small procurement limit shall be reviewed and adjusted annually per the procedures set forth in subsection (C)(1) of this section. Procurement requirements shall not be divided so as to constitute several small procurements under this subsection. B.Informal Bidding for Goods. 1.Informal bidding procedure shall be utilized: a.When the anticipated cost of the goods to be purchased is less than the dollar amount established for formal bidding for goods in subsection (C)(1) herein; or b.When no bids are received pursuant to the formal bid procedures established; or c.When all bids received substantially exceed the city's estimated costs, as determined by the purchasing officer through the formal bidding procedure. d.The City Council may designate types or classes of procurements costing more than the dollar amount established for formal bidding in subsection (C)(1) herein; which may be purchased through the use of informal bidding procedures whenever the City Council finds that use of the informal bidding procedure is advantageous to the city consistent with applicable law. Feb. 24, 2026 Item #11 Page 44 of 62 2.The informal bidding procedure shall be as follows: a.Bids shall be obtained by written or oral request. b.When possible, a minimum of three bidders should be solicited. c.Best value criteria, if used, must be determined before bids/quotes are published or distributed to potential bidders/suppliers. d.Responses shall be in writing, and may be transmitted by facsimile, by mail, electronically over the Internet, or by any other means of delivery as described in the bid documents. e.The award shall be based on best value to the city or the lowest bid submitted by a responsive bidder, as determined by the purchasing officer, and shall be awarded by the City Manager. C.Formal Bidding for Goods. 1.Formal bidding procedures shall be utilized when the anticipated cost of the goods is greater than $30,000.00 per agreement year. The bid limit shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $30,000.00 beginning in fiscal year 2009. Adjustment to the bid limit will be made in $5,000.00 increments whenever the calculated value exceeds a previously set bid limit by more than $2,500.00. The bid limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. 2.Procurement requirements shall not be divided so as to avoid the formal bidding requirements. 3.The formal bidding procedures shall be as follows: a.The purchasing officer, or designee, shall issue a notice inviting bids using one or more methods designed to provide reasonable public notice in a manner which will permit current information to be disseminated widely. The notice shall include: i.Instruction to bidders; ii.Specifications describing the required goods; iii.Bid forms and schedules; iv.Any required bond forms; v.General contract provisions; vi.The time on or before which bids will be received; vii.Where and with whom bids shall be filed; Feb. 24, 2026 Item #11 Page 45 of 62 viii.The date, time and place where and when bids will be publicly opened; ix.Statement of bidders exceptions. b.The sealed formal bids shall be received by the purchasing officer, or designee, at a time, date and place designated in the bid documents. Formal bids, timely received, will be publicly opened by the purchasing officer, or designee, and the aggregate bid pricing shall be read aloud. c.Any person or entity with whom the city has contracted to prepare or assist in the preparation of bid or proposal documents is ineligible to submit a bid or proposal for the provision of the goods so specified in the notice inviting bids or proposals. d.Formal bids received after the deadline for receipt of bids shall not be accepted by the city and shall be returned to the bidder unopened, unless opening is necessary for identification purposes. The purchasing officer, or designee, shall submit written notification to the bidder whose bid was received after the deadline stating what the deadline was, when the bid was actually received and that the bid is being returned because it was received after the deadline. 4.If no bids are received or if no bids meet the requirements as specified in the solicitation documents, the purchasing officer may reissue the solicitation using the informal bidding procedures, negotiate a contract based upon the solicitation, without further complying with this section or the city may cease the procurement. 5.If two or more bids are received with the same total amount or unit price, quality and service being equal, and if the public interest will not permit the delay of re- advertising for bids, the City Council, or the City Manager if the procurement is under $250,000.00, may exercise sound discretion and accept the bid it chooses. 6.In considering formal bids for goods, the awarding authority may waive minor defects or irregularities, provided that the irregularities do not affect the bid amount or give a particular bidder an advantage over others. 7.All bids shall be deemed rejected if no City Council or City Manager action is taken on the bids or proposals within 90 days after the bids have been received and opened, unless bidders agree to extend a bid's effective date upon request by the city. D.Additional Responsibilities and Authorities. 1.The city shall have the authority to require a performance bond in such amount as it finds reasonably necessary to protect the best interests of the city consistent with applicable law. If the city requires a performance bond, the amount of the bond shall be described in the notice inviting bids and bid proposal documents. Feb. 24, 2026 Item #11 Page 46 of 62 2.All contracts may be awarded based on the best value for the city. Best value criteria, if used, must be determined before bids/quotes are published or distributed to potential bidders/suppliers. 3.The City Manager shall be the awarding authority for procurement of goods for which the cost to the city is $250,000.00 per agreement year or less, or for capital outlay items within the amount approved by the City Council in the budget process. 4.The City Council shall be the awarding authority for procurement of goods for which the cost to the city is more than $250,000.00 per agreement year and have not been previously approved as capital outlay items in the budget process or exceed the approved budget amount for capital outlay items. E.The city's goods procurement practice prohibits unlawful activity, including, but not limited to, rebates, kickbacks, or other unlawful consideration. No city employee shall participate in the selection process if that employee has a relationship with a person or business entity seeking a contract with the city that would subject that employee to the prohibition of Government Code Section 87100. (Conflicts of Interest). SECTION V. Carlsbad Municipal Code, Title 3, Chapter 3.28, Section 3.28.060, is amended to read as follows: 3.28.060 Procurement of professional services and services. A.Professional Services Procurement. 1.Request for proposals should be used when professional services are needed. The selection of professional services for, private architectural, landscape architectural, engineering, environmental, land surveying or construction project management firms should be based on the professional qualifications necessary for the satisfactory performance of the professional services required, on demonstrated competence, and on a fair and reasonable price consistent with Government Code Section 4526. 2.Procurements of professional services where the total cost of services are $30,000.00 or less per agreement year shall be made using simplified and cost effective operational procedures and forms approved by the City Manager. If the cost of needed professional services is expected to exceed $30,000.00 per agreement year, at least three proposals should be solicited for the professional service needed whenever possible. The purchasing officer may waive the requirements for solicitation of multiple proposals if only one individual or firm can reasonably provide the professional services, and it is in the best interest of the city to waive the requirement. B.Small Procurements of Services. Procurements of services where the total cost of services are $30,000.00 or less in any one transaction, shall be made using simplified and cost effective operational procedures approved by the City Manager and forms Feb. 24, 2026 Item #11 Page 47 of 62 approved by the City Manager. The use of formal or informal bids is not required, but is considered the best management practice. The small procurement limit shall be reviewed and adjusted annually per the procedures set forth in Section 3.28.050(C)(1). Procurement of services requirements shall not be divided so as to constitute several small procurements under this subsection. C.Informal Bidding for Services. 1.Informal bidding procedure, as set forth in Section 3.28.050(B)(2) may be utilized: a.When no bids are received pursuant to the formal bid procedures established; or b.The City Council may designate types or classes of procurements costing more than the dollar amount established for formal bidding in subsection (D)(1) herein; which may be purchased through the use of informal bidding procedures whenever the City Council finds that use of the informal bidding procedure is advantageous to the city consistent with applicable law. D.Formal Bidding for Services. 1.Formal bidding procedures shall be utilized when the anticipated cost of the services is greater than $30,000.00 per agreement year. The bid limit shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $30,000.00 beginning in fiscal year 2009. Adjustment to the bid limit will be made in $5,000 increments whenever the calculated value exceeds a previously set bid limit by more than $2,500.00. The bid limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. 2.Procurement requirements shall not be divided so as to avoid the formal bidding requirements. 3.The formal bidding procedures and requirements shall be as set forth in Section 3.28.050(C) and (D). 4. The City Manager shall be the awarding authority for procurement of services and professional services for which the cost to the city is $250,000.00 or less per agreement year. 5.The City Council shall be the awarding authority for procurement of services and professional services for which the cost to the city is more than $250,000.00 per agreement year. E.The city's services and professional services procurement practice prohibits unlawful activity including, but not limited to, rebates, kickbacks, or other unlawful consideration. No city employee shall participate in the selection process if that employee has a relationship with a person or business entity seeking a contract with Feb. 24, 2026 Item #11 Page 48 of 62 the city that would subject that employee to the prohibition of Government Code Section 87100. (Conflicts of Interest). SECTION VI. Carlsbad Municipal Code, Title 2, Chapter 3.28, Section 3.28.070, is amended to read as follows: 3.28.070 Competitive negotiations for goods, services, and professional services. A. The purchasing officer may authorize the solicitation of services and/or professional services other than those listed in Section 3.28.060, and the purchase of highly specialized goods by competitive negotiations when: 1. The cost of the goods, services and/or professional services is greater than the dollar amount established for formal bidding in Section 3.28.050(C)(1) and Section 3.28.060(D)(1); and 2. The goods are such that suitable technical or performance specifications are not readily available; or 3. The city is not able to develop descriptive specifications; or 4. Requesting proposals for the particular service or goods to be procured would be more advantageous to the city. B. Whenever possible, at least three proposals shall be received and the award will be based on the proposal that is determined to be most advantageous to the city, taking into consideration price and the evaluation criteria set forth in the request for proposal. Competitive negotiations are not intended to be used for the purpose of avoiding the bidding procedure set forth in this chapter. C. The City Manager or designee shall award contracts for goods and/or services less than $250,000.00 per agreement year. D. The City Council shall award contracts for goods and/or services over $250,000.00 per agreement year. SECTION VII. Carlsbad Municipal Code, Title 3, Chapter 3.28, Section 3.28.080, is amended to read as follows: 3.28.080 Construction projects. Except where specifically exempted from such laws by ordinance of the City Council, contracts for construction projects in the city shall be governed by applicable state laws including the California Public Contract Code, Division 2, Part 1, and Division 2, Part 3, the Local Agency Public Construction Act, which includes the adoption by the city of the alternative provisions of the Uniform Public Construction Cost Accounting Act for use in the city. Contracts for construction projects shall also be governed by the current edition of the standard specifications for public works construction and the latest supplement thereto, adopted by Feb. 24, 2026 Item #11 Page 49 of 62 the Greenbook Committee of the Public Works Standards, Inc., except as otherwise provided by the City Council or the City Manager if the contract is within his or her authority. A.Construction projects less than the amount specified in Section 22032(a) of the California Public Contract Code may be performed by city employees by force account, by negotiated contract or by purchase order. B.Construction projects less than the amount specified in Section 22032(b) of the California Public Contract Code may be let to contract by informal procedures set forth in this section. C.Construction projects of more than the amount specified in Section 22032(c) of the California Public Contract Code shall be let by formal bidding procedure. D.It shall be unlawful to split or separate work or projects into smaller work orders on projects for the purpose of evading the provisions of this chapter. E.The City Council shall adopt plans and specifications for all construction projects that are formally bid when the value exceeds the limits established by the UPCCAA. F.The city Traffic Engineer, or another professional civil engineer licensed by the State of California that is designated by City Council resolution, shall review and approve plans and specifications for all traffic control devices included in construction projects not adopted by City Council pursuant to subsection E of this section. G.The city Director of Public Works, or another professional civil engineer licensed by the State of California that is designated by City Council resolution, shall review and approve plans and specifications for all construction projects not adopted by City Council pursuant to subsection E of this section, except for plans and specifications reviewed and approved pursuant to subsection F of this section. H.The informal bidding for construction projects procedures shall include the following procedures: 1.The purchasing officer or designee shall develop a list of qualified contractors eligible to submit bids on informal contracts awarded by the city. The list shall be organized in accordance with the license classifications of the contractor's state license board. 2.The purchasing officer or designee shall mail notice inviting informal bids to all contractors on the list of qualified contractors and construction trade journals not less than 10 calendar days before bids are due. 3.The notice inviting informal bids shall describe the project in general terms, how to obtain more detailed information about the project, the time, date and place for the submission of bids, and whether or not the project will require the payment of prevailing wages. 4.When the awarding authority deems feasible, bid documents may be transmitted and/or received over the internet. 5.The awarding authority may in its sole discretion reject any or all bids presented and waive any minor irregularity or informality in such bids. The contract shall be Feb. 24, 2026 Item #11 Page 50 of 62 awarded to the lowest responsive, responsible bidder. If no bids are received through the informal procedure, the project may be performed by city employees, by force account or negotiated contract without further complying with this section. 6. The City Manager or designee shall award all informal contracts. I. The formal bidding procedures for construction projects shall include the following: 1. The purchasing officer, or delegate, shall mail notice inviting formal bids for construction projects to construction trade journals at least 15 calendar days before the bid opening date. The notice inviting formal bids shall be published at least 14 calendar days before the bid opening date in a newspaper of general circulation in the city. In addition to the newspaper, the notice inviting formal bids may be advertised in any manner which will permit the information to be widely disseminated. 2. When the awarding authority deems feasible, bid documents may be transmitted and/or received over the internet. 3. The awarding authority may waive any minor irregularity or informality in such bids or may, in its sole discretion, reject all bids presented. 4. The contract shall be awarded to the lowest responsive, responsible bidder. 5. If no bids are received through the formal procedure, the project may be performed by city employees, by force account or negotiated contract without further complying with this section. 6. The City Council shall award all formal contracts. SECTION VIII. Carlsbad Municipal Code, Title 3, Chapter 3.28, Section 3.28.120 is amended to read as follows: 3.28.120 Emergencies. In cases of emergency, as determined by the City Council, including, but not limited to, states of emergency defined in Government Code Section 8558, as may be amended from time to time, when repair or replacements are necessary to permit the continued conduct of the operation or services of a public agency or to avoid danger to life or property, the City Manager may then proceed at once to replace or repair any public facility or infrastructure and/or procure the necessary goods and/or services without adopting the plans, specifications, or working details, or giving notice of bids to let contracts. Emergency work may be completed by day labor under the direction of the City Manager, or by contractor, or a combination of the two. The City Manager is delegated the power to declare a public emergency subject to confirmation by the City Council, by a four-fifths vote at its next regular meeting following the City Manager declaring a public emergency. SECTION IX. SEVERABILITY: If any section, subsection, subdivision, paragraph, sentence, clause or phrase of this ordinance or any part of it is for any reason held to be unconstitutional, such decision shall not affect the validity of the remaining portion of this ordinance or any part of it. The City Feb. 24, 2026 Item #11 Page 51 of 62 Council of the City of Carlsbad declares that it would have passed each section, subsection, subdivision, paragraph, sentence, clause or phrase of the ordinance, irrespective of the fact that any one or more section, subsection, subdivision, paragraph, sentence, clause or phrases is declared unconstitutional. EFFECTIVE DATE: This ordinance shall be effective thirty days after its adoption; and the City Clerk shall certify the adoption of this ordinance and cause the full text of the ordinance or a summary of the ordinance prepared by the City Attorney to be published at least once in a newspaper of general circulation in the City of Carlsbad within fifteen days after its adoption. INTRODUCED AND FIRST READ at a Regular Meeting of the Carlsbad City Council on the 24th day of February, 2026, and thereafter PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the __ day of ________, 2026, by the following vote, to wit: AYES: NAYS: ABSTAIN: ABSENT: APPROVED AS TO FORM AND LEGALITY: _________________________________ CINDIE K. McMAHON, City Attorney _______________________________________ KEITH BLACKBURN, Mayor _______________________________________ SHERRY FREISINGER, City Clerk (SEAL) Feb. 24, 2026 Item #11 Page 52 of 62 Exhibit 3 Chapter 3.28 PURCHASING 3.28.040 Procurement and disposition responsibilities. A. End User. The end user shall: 1. Identify its procurement needs and the availability of funding; 2. Submit to the purchasing officer specifications for the required goods, services, professional services, and/or construction projects; 3. Participate in the evaluation of bids and proposals; and 4. Inspect goods delivered, services performed, professional services rendered, and/or construction projects to determine conformity with the requirements set forth in the bid or proposal documents and with contractual obligations, and authorize payments for conforming goods, services, professional services, and/ or construction projects. B. Purchasing Officer. The purchasing officer shall be responsible for the procurement of goods, services, professional services, and/or construction projects for the city in accordance with the provisions of this chapter. Except as provided for herein, no procurement shall be made contrary to the provisions of this chapter. Any agreement or contract for the purchase of goods, services, professional services, and/or construction projects made contrary to the provisions of this chapter shall be void and any claim or demand against the city based thereon shall be invalid. The purchasing officer shall: 1. Prepare and recommend to the City Manager operational procedures and forms for the procurement of goods, services, professional services, and/or construction projects in cooperation with the end users and for the disposal of surplus personal property; 2. Procure or supervise the procurement of all goods, services, professional services, and/or construction projects needed in coordination with end users; 3. Process the contracts awarded administratively and/or by City Council; 4. Whenever possible, establish standardized specifications and consolidation of requirements for goods and/or services required by two or more end users; and 5. Sell or otherwise dispose of surplus personal property, and lost and unclaimed property held by the city's police department. Feb. 24, 2026 Item #11 Page 53 of 62 C.City Manager. The City Manager shall be the awarding authority for: 1.All procurement of goods for which the cost to the city is $100250,000.00 or less; 2.All contracts for services and professional services of $100250,000.00 or less per agreement year; 3.All construction project contracts less than the formal bidding threshold established by the UPCCAA; 4.Any change order, amendment or extension to an existing contract which when added to the contract amount, including prior change orders, is within the authority granted in subsections (C)(1) through (C)(3) above; 5.Any construction project change order up to the dollar amount equal to the contingency amount set when the underlying contract was awarded; 6.Any construction project change order in which the total amount of the original contract and all amendments and change orders are less than the formal bidding threshold established by the UPCCAA; 7.Any change order or amendment to a non-construction project contract awarded by the City Council in an amount up to 25% of the original contract amount, including the total of all amendments and change orders, up to a limit of $100250,000.00 per agreement year; 8.Any extensions to a contract awarded by the City Council as delegated in the contract or the approving resolution; 9.The City Manager shall approve alternate procurement methods, if appropriate, for use on an experimental basis, and recommend to the City Council additions, deletions or modifications to the city's procurement methods; 10.The City Manager shall have the authority to delegate the awarding of contracts, amendments and change orders for goods, services, professional services, and/or construction projects as set forth in this chapter by memorandum or by administrative order; 11.Each month the City Manager shall send to the City Council a report of all contracts that have been awarded over the formal bidding requirement. 12.The City Manager awarding authority shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $250,000.00 beginning in fiscal year 2027-28. Adjustment to the awarding authority limit will be made in $10,000.00 increments whenever the calculated value exceeds a previously set awarding authority limit by more than $5,000.00. The City Manager Feb. 24, 2026 Item #11 Page 54 of 62 awarding authority limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. D.City Council. The City Council shall be the awarding authority for: 1.Any procurement of goods, services and/or professional services costing more than $100250,000.00 per agreement year; 2.Any construction project contract at or above the formal bidding threshold established by the UPCCAA; 3.Any change order or amendment that exceeds the City Manager's authority. E.City Attorney. The City Attorney shall be the awarding authority for the procurement of legal services, regardless of the dollar amount, up to the amount of appropriations available. 3.28.050 Procurement of goods. A.Small Procurements. Procurements of goods where the total cost of goods are $30,000.00 or less in any one transaction, shall be made using simplified and cost effective operational procedures and forms approved by the City Manager. The use of formal or informal bids is not required, but is considered the best management practice. The small procurement limit shall be reviewed and adjusted annually per the procedures set forth in subsection (C)(1) of this section. Procurement requirements shall not be divided so as to constitute several small procurements under this subsection. B.Informal Bidding for Goods. 1.Informal bidding procedure shall be utilized: a.When the anticipated cost of the goods to be purchased is less than the dollar amount established for formal bidding for goods in subsection (C)(1) herein; or b.When no bids are received pursuant to the formal bid procedures established; or c.When all bids received substantially exceed the city's estimated costs, as determined by the purchasing officer through the formal bidding procedure. d.The City Council may designate types or classes of procurements costing more than the dollar amount established for formal bidding in subsection (C)(1) herein; which may be purchased through the use of informal bidding procedures whenever the City Council finds that use of the informal bidding procedure is advantageous to the city consistent with applicable law. 2.The informal bidding procedure shall be as follows: a.Bids shall be obtained by written or oral request. b.When possible, a minimum of three bidders should be solicited. Feb. 24, 2026 Item #11 Page 55 of 62 c.Best value criteria, if used, must be determined before bids/quotes are published or distributed to potential bidders/suppliers. d.Responses shall be in writing, and may be transmitted by facsimile, by mail, electronically over the Internet, or by any other means of delivery as described in the bid documents. e.The award shall be based on best value to the city or the lowest bid submitted by a responsive bidder, as determined by the purchasing officer, and shall be awarded by the City Manager. C.Formal Bidding for Goods. 1.Formal bidding procedures shall be utilized when the anticipated cost of the goods is greater than $30,000.00 per agreement year. The bid limit shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $30,000.00 beginning in fiscal year 2009. Adjustment to the bid limit will be made in $5,000.00 increments whenever the calculated value exceeds a previously set bid limit by more than $2,500.00. The bid limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. 2.Procurement requirements shall not be divided so as to avoid the formal bidding requirements. 3.The formal bidding procedures shall be as follows: a.The purchasing officer, or designee, shall issue a notice inviting bids using one or more methods designed to provide reasonable public notice in a manner which will permit current information to be disseminated widely. The notice shall include: i.Instruction to bidders; ii.Specifications describing the required goods; iii.Bid forms and schedules; iv.Any required bond forms; v.General contract provisions; vi.The time on or before which bids will be received; vii.Where and with whom bids shall be filed; viii.The date, time and place where and when bids will be publicly opened; Feb. 24, 2026 Item #11 Page 56 of 62 ix.Statement of bidders exceptions. b.The sealed formal bids shall be received by the purchasing officer, or designee, at a time, date and place designated in the bid documents. Formal bids, timely received, will be publicly opened by the purchasing officer, or designee, and the aggregate bid pricing shall be read aloud. c.Any person or entity with whom the city has contracted to prepare or assist in the preparation of bid or proposal documents is ineligible to submit a bid or proposal for the provision of the goods so specified in the notice inviting bids or proposals. d.Formal bids received after the deadline for receipt of bids shall not be accepted by the city and shall be returned to the bidder unopened, unless opening is necessary for identification purposes. The purchasing officer, or designee, shall submit written notification to the bidder whose bid was received after the deadline stating what the deadline was, when the bid was actually received and that the bid is being returned because it was received after the deadline. 4.If no bids are received or if no bids meet the requirements as specified in the solicitation documents, the purchasing officer may reissue the solicitation using the informal bidding procedures, negotiate a contract based upon the solicitation, without further complying with this section or the city may cease the procurement. 5.If two or more bids are received with the same total amount or unit price, quality and service being equal, and if the public interest will not permit the delay of re- advertising for bids, the City Council, or the City Manager if the procurement is under $100250,000.00, may exercise sound discretion and accept the bid it chooses. 6.In considering formal bids for goods, the awarding authority may waive minor defects or irregularities, provided that the irregularities do not affect the bid amount or give a particular bidder an advantage over others. 7.All bids shall be deemed rejected if no City Council or City Manager action is taken on the bids or proposals within 90 days after the bids have been received and opened, unless bidders agree to extend a bid's effective date upon request by the city. D.Additional Responsibilities and Authorities. 1.The city shall have the authority to require a performance bond in such amount as it finds reasonably necessary to protect the best interests of the city consistent with applicable law. If the city requires a performance bond, the amount of the bond shall be described in the notice inviting bids and bid proposal documents. Feb. 24, 2026 Item #11 Page 57 of 62 2.All contracts may be awarded based on the best value for the city. Best value criteria, if used, must be determined before bids/quotes are published or distributed to potential bidders/suppliers. 3.The City Manager shall be the awarding authority for procurement of goods for which the cost to the city is $100250,000.00 per agreement year or less, or for capital outlay items within the amount approved by the City Council in the budget process. 4.The City Council shall be the awarding authority for procurement of goods for which the cost to the city is more than $100250,000.00 per agreement year and have not been previously approved as capital outlay items in the budget process or exceed the approved budget amount for capital outlay items. E.The city's goods procurement practice prohibits unlawful activity, including, but not limited to, rebates, kickbacks, or other unlawful consideration. No city employee shall participate in the selection process if that employee has a relationship with a person or business entity seeking a contract with the city that would subject that employee to the prohibition of Government Code Section 87100. (Conflicts of Interest). 3.28.060 Procurement of professional services and services. A.Professional Services Procurement. 1.Request for proposals should be used when professional services are needed. The selection of professional services for, private architectural, landscape architectural, engineering, environmental, land surveying or construction project management firms should be based on the professional qualifications necessary for the satisfactory performance of the professional services required, on demonstrated competence, and on a fair and reasonable price consistent with Government Code Section 4526. 2.Procurements of professional services where the total cost of services are $30,000.00 or less per agreement year shall be made using simplified and cost effective operational procedures and forms approved by the City Manager. If the cost of needed professional services is expected to exceed $30,000.00 per agreement year, at least three proposals should be solicited for the professional service needed whenever possible. The purchasing officer may waive the requirements for solicitation of multiple proposals if only one individual or firm can reasonably provide the professional services, and it is in the best interest of the city to waive the requirement. B.Small Procurements of Services. Procurements of services where the total cost of services are $30,000.00 or less in any one transaction, shall be made using simplified and cost effective operational procedures approved by the City Manager and forms approved by the City Manager. The use of formal or informal bids is not required, but is considered the best management practice. The small procurement limit shall be reviewed and adjusted annually Feb. 24, 2026 Item #11 Page 58 of 62 per the procedures set forth in Section 3.28.050(C)(1). Procurement of services requirements shall not be divided so as to constitute several small procurements under this subsection. C.Informal Bidding for Services. 1.Informal bidding procedure, as set forth in Section 3.28.050(B)(2) may be utilized: a.When no bids are received pursuant to the formal bid procedures established; or b.The City Council may designate types or classes of procurements costing more than the dollar amount established for formal bidding in subsection (D)(1) herein; which may be purchased through the use of informal bidding procedures whenever the City Council finds that use of the informal bidding procedure is advantageous to the city consistent with applicable law. D.Formal Bidding for Services. 1.Formal bidding procedures shall be utilized when the anticipated cost of the services is greater than $30,000.00 per agreement year. The bid limit shall be reviewed annually and adjusted in response to the San Diego—All Urban Consumers Consumer Price Index. The purchasing officer shall calculate the effect of the cumulative change in the index to $30,000.00 beginning in fiscal year 2009. Adjustment to the bid limit will be made in $5,000 increments whenever the calculated value exceeds a previously set bid limit by more than $2,500.00. The bid limit adjustment will be made effective at the beginning of a fiscal year by memorandum from the purchasing officer. 2.Procurement requirements shall not be divided so as to avoid the formal bidding requirements. 3.The formal bidding procedures and requirements shall be as set forth in Section 3.28.050(C) and (D). 4.The City Manager shall be the awarding authority for procurement of services and professional services for which the cost to the city is $100250,000.00 or less per agreement year. 5.The City Council shall be the awarding authority for procurement of services and professional services for which the cost to the city is more than $100250,000.00 per agreement year. E.The city's services and professional services procurement practice prohibits unlawful activity including, but not limited to, rebates, kickbacks, or other unlawful consideration. No city employee shall participate in the selection process if that employee has a relationship with a person or business entity seeking a contract with the city that would subject that employee to the prohibition of Government Code Section 87100. (Conflicts of Interest). Feb. 24, 2026 Item #11 Page 59 of 62 3.28.070 Competitive negotiations for goods, services, and professional services. A.The purchasing officer may authorize the solicitation of services and/or professional services other than those listed in Section 3.28.060, and the purchase of highly specialized goods by competitive negotiations when: 1.The cost of the goods, services and/or professional services is greater than the dollar amount established for formal bidding in Section 3.28.050(C)(1) and Section 3.28.060(D)(1); and 2.The goods are such that suitable technical or performance specifications are not readily available; or 3.The city is not able to develop descriptive specifications; or 4.Requesting proposals for the particular service or goods to be procured would be more advantageous to the city. B.Whenever possible, at least three proposals shall be received and the award will be based on the proposal that is determined to be most advantageous to the city, taking into consideration price and the evaluation criteria set forth in the request for proposal. Competitive negotiations are not intended to be used for the purpose of avoiding the bidding procedure set forth in this chapter. C.The City Manager or designee shall award contracts for goods and/or services less than $100250,000.00 per agreement year. D.The City Council shall award contracts for goods and/or services over $100250,000.00 per agreement year. 3.28.080 Construction projects. Except where specifically exempted from such laws by ordinance of the City Council, contracts for construction projects in the city shall be governed by applicable state laws including the California Public Contract Code, Division 2, Part 1, and Division 2, Part 3, the Local Agency Public Construction Act, which includes the adoption by the city of the alternative provisions of the Uniform Public Construction Cost Accounting Act for use in the city. Contracts for construction projects shall also be governed by the current edition of the standard specifications for public works construction and the latest supplement thereto, adopted by the Greenbook Committee of the Public Works Standards, Inc., except as otherwise provided by the City Council or the City Manager if the contract is within his or her authority. A.Construction projects less than the amount specified in Section 22032(a) of the California Public Contract Code may be performed by city employees by force account, by negotiated Feb. 24, 2026 Item #11 Page 60 of 62 contract or by purchase order. B.Construction projects less than the amount specified in Section 22032(b) of the California Public Contract Code may be let to contract by informal procedures set forth in this section. C.Construction projects of more than the amount specified in Section 22032(c) of the California Public Contract Code shall be let by formal bidding procedure. D.It shall be unlawful to split or separate work or projects into smaller work orders on projects for the purpose of evading the provisions of this chapter. E.The City Council shall adopt plans and specifications for all construction projects to bethat are formally bid when the value exceeds the limits established by the UPCCAA. F.The city Traffic Engineer, or another professional civil engineer licensed by the State of California that is designated by City Council resolution, shall review and approve plans and specifications for all traffic control devices included in construction projects not adopted by City Council pursuant to subsection E of this section. G.The city Director of Public Works, or another professional civil engineer licensed by the State of California that is designated by City Council resolution, shall review and approve plans and specifications for all construction projects not adopted by City Council pursuant to subsection E of this section, except for plans and specifications reviewed and approved pursuant to subsection F of this section. H.The informal bidding for construction projects procedures shall include the following procedures: 1.The purchasing officer or designee shall develop a list of qualified contractors eligible to submit bids on informal contracts awarded by the city. The list shall be organized in accordance with the license classifications of the contractor's state license board. 2.The purchasing officer or designee shall mail notice inviting informal bids to all contractors on the list of qualified contractors and construction trade journals not less than 10 calendar days before bids are due. 3.The notice inviting informal bids shall describe the project in general terms, how to obtain more detailed information about the project, the time, date and place for the submission of bids, and whether or not the project will require the payment of prevailing wages. 4.When the awarding authority deems feasible, bid documents may be transmitted and/or received over the internet. 5.The awarding authority may in its sole discretion reject any or all bids presented and waive any minor irregularity or informality in such bids. The contract shall be awarded to the lowest responsive, responsible bidder. If no bids are received through the informal procedure, the project may be performed by city employees, by force account or Feb. 24, 2026 Item #11 Page 61 of 62 negotiated contract without further complying with this section. 6.The City Manager or designee shall award all informal contracts. I.The formal bidding procedures for construction projects shall include the following: 1.The purchasing officer, or delegate, shall mail notice inviting formal bids for construction projects to construction trade journals at least 15 calendar days before the bid opening date. The notice inviting formal bids shall be published at least 14 calendar days before the bid opening date in a newspaper of general circulation in the city. In addition to the newspaper, the notice inviting formal bids may be advertised in any manner which will permit the information to be widely disseminated. 2.When the awarding authority deems feasible, bid documents may be transmitted and/or received over the internet. 3.The awarding authority may waive any minor irregularity or informality in such bids or may, in its sole discretion, reject all bids presented. 4.The contract shall be awarded to the lowest responsive, responsible bidder. 5.If no bids are received through the formal procedure, the project may be performed by city employees, by force account or negotiated contract without further complying with this section. 6.The City Council shall award all formal contracts. 3.28.120 Emergencies. In cases of emergency, as determined by the City Council, including, but not limited to, states of emergency defined in Government Code Section 8558, as may be amended from time to time, when repair or replacements are necessary to permit the continued conduct of the operation or services of a public agency or to avoid danger to life or property, the City Manager may then proceed at once to replace or repair any public facility or infrastructure and/or procure the necessary goods and/or services without adopting the plans, specifications, or working details, or giving notice of bids to let contracts. Emergency work may be completed by day labor under the direction of the City Manager, or by contractor, or a combination of the two. The City Manager is delegated the power to declare a public emergency subject to confirmation by the City Council, by a four-fifths vote at its next regular meeting following the City Manager declaring a public emergency. Feb. 24, 2026 Item #11 Page 62 of 62 Procurement Audit Report Toufic Tabshouri, Internal Audit Manager Zach Korach, Finance Director February 24, 2026 2 PROPOSED ACTION 1.Accept the audit report findings and recommendations 2.Consider the introduction of an ordinance to amend sections of Carlsbad Municipal Code Chapter 3.28 Purchasing ITEM 11: PROCUREMENT AUDIT 3 TODAY’S PRESENTATION •Background •Audit Objectives •Findings & Recommendations •Management Response •Proposed Action ITEM 11: PROCUREMENT AUDIT 4 BACKGROUND Why is procurement important? •Almost all city spending (other than employee pay) goes through a procurement process •A good procurement system operates efficiently, ensures compliance with applicable laws and regulations, and maximizes the value of taxpayer funds •Inefficient procurement processes can adversely impact many municipal operations ITEM 11: PROCUREMENT AUDIT 5 AUDIT OBJECTIVES 1.Determine whether procurements are processed in accordance with the City of Carlsbad's laws, policies, and procedures 2.Evaluate the design and function of internal controls over procurements 3.Compare the City of Carlsbad's purchasing regulations to those of other government entities, guidelines, and best practices 4.Evaluate the efficiency and effectiveness of the City's procurement operations; assess the current structure of the procurement function ITEM 11: PROCUREMENT AUDIT 6 AUDIT FINDINGS & RECOMMENDATIONS Finding #1 Contracts and procurements adhere to laws, policies and procedures. Finding #2 Internal controls over procurement and contracting processes are effective but cumbersome. ITEM 11: PROCUREMENT AUDIT 7 AUDIT FINDINGS & RECOMMENDATIONS Recommendation #1 The City Council should consider increasing the City Manager’s approval authority to at least $150,000 and adjust this figure periodically for inflation. ITEM 11: PROCUREMENT AUDIT 8 AUDIT FINDINGS & RECOMMENDATIONS Recommendation #2 The City should consider streamlining the approval process for contracts. Streamlining the process may entail: a)Developing a tool for determining which contracts should require City Council approval. Such a tool would incorporate risk-based criteria for evaluating contracts and a rating scale. This tool would provide a more sophisticated output than the current simple but crude method of forwarding all contracts exceeding a set dollar threshold for City Council approval. b)Working with the City Attorney’s Office to evaluate the legal feasibility of any proposed changes and identify any necessary changes to the municipal code or council policies. ITEM 11: PROCUREMENT AUDIT 9 AUDIT FINDINGS & RECOMMENDATIONS Finding 3 The City’s purchasing laws and regulations are comparable to those of other municipalities Recommendation #3 The City should update the Purchasing Policies and Procedures Manual, which was issued in 2016. The City should also establish a revision period for this manual. While a new update has been drafted, it has not been reviewed by stakeholders or approved. ITEM 11: PROCUREMENT AUDIT 10 AUDIT FINDINGS & RECOMMENDATIONS Finding #4 Procurement operations can be improved by establishing performance goals, centralizing oversight, and adopting new systems ITEM 11: PROCUREMENT AUDIT 11 AUDIT FINDINGS & RECOMMENDATIONS Recommendation 4: The City Manager or designee should assign a qualified employee to coordinate the development of a performance measurement system for procurement. Developing a set of measures will entail identifying all procurement stakeholders, surveying them, and possibly benchmarking with other government agencies. It should also entail evaluating the configuration and reporting features of new technology systems and modules that will be supporting procurement to automate and facilitate performance measurement. ITEM 11: PROCUREMENT AUDIT 12 AUDIT FINDINGS & RECOMMENDATIONS Recommendation 5: The City Manager should consider centralizing the procurement function and creating a Procurement Manager position. Doing so will increase the capabilities of procurement staff and may lead to efficiencies and have a positive impact on employee retention. Implementing this recommendation will entail an analysis of staffing resources and careful deliberations among stakeholders to realize the potential benefits and minimize any disruptions during and after any transition. The Public Works Branch should be satisfied that the level of service and support it receives from contracting will not decrease. Implementing performance measures (Recommendation 4) will help provide baseline data about current performance levels that will inform the analysis of resources. ITEM 11: PROCUREMENT AUDIT 13 MANAGEMENT RESPONSE #1 City Manager awarding authority •Staff propose increasing limit to $250,000 •Increase efficiency, decrease costs •Reasonable and sufficient controls and oversight remain intact •Time estimate: upon ordinance adoption ITEM 11: PROCUREMENT AUDIT 14 MANAGEMENT RESPONSE #2 Streamlining approval process •Staff propose CMC amendment to alleviate need for City Council to authorize bidding •Increase efficiency, decrease costs •Reasonable and sufficient controls and oversight remain intact •Time estimate: upon ordinance adoption ITEM 11: PROCUREMENT AUDIT 15 MANAGEMENT RESPONSE #3 Update purchasing policies and manual •Subsequent to Workday implementation, staff will conduct comprehensive update •Time estimate: fiscal year 2027-28 – 2028-29 ITEM 11: PROCUREMENT AUDIT 16 MANAGEMENT RESPONSE #4 Performance measures •The city’s budget includes many performance measures and workload indicators •Following implementation of new Workday system, staff will evaluate processes and procedures to ensure appropriate measures and indicators are identified and reported •Time estimate: fiscal year 2027-28 ITEM 11: PROCUREMENT AUDIT 17 MANAGEMENT RESPONSE #5 Centralization of purchasing function •Following implementation of new Workday system, staff will engage a consult to perform analysis on centralization vs. decentralization •Any changes and/or budget impacts will be brought to the City Council for consideration •Time estimate: fiscal year 2027-28 – 2028-29 ITEM 11: PROCUREMENT AUDIT NEXT STEPS •Track the implementation of audit recommendations 18 18 ITEM 11: PROCUREMENT AUDIT 19 PROPOSED ACTION 1.Accept the audit report findings and recommendations. 2.Consider the introduction of an ordinance to amend sections of Carlsbad Municipal Code chapter 3.28 Purchasing ITEM 11: PROCUREMENT AUDIT