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HomeMy WebLinkAbout1986-10-07; City Council; Resolution 8821=. * 1 2 3 4 5 6 7 8 9 10 11 12 1'3 14 15 16 17 1e 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. 8821 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARSBAD, CALIFORNIA, AMENDIK THE CLASSIFICATION PIAN OF THE CITY TO REVISE THE CLASSIFICATIONS OF COMMUNICATIONS OPERATOR I AND I1 WHEREAS, the City Manager recanmends and the City Council concurs, that the classification of Communications Operator I and I1 should be amended in the City ' s Classification Plan. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitation are true and correct. 2. That the City Council authorizes and directs the City Manager to revise the classifications of Communications Operator I and I1 as described in Attachment A, attached hereto and made a part thereof. PASSED, APPROVED AND ADOPTED at a regular meeting of the Carlsbad City Council held on the 7th day of October , 1986, by the following vote, to wit: AYES: Council Members Casler, Lewis, Chick and Pettine NOES: None ABSENT: Council Member Kulchin YLd L MARY H. $j&%ER, Mayor ATTEST: Attachment A 0 Resolution No. 8821 - COWHUNICATIONS OPERATOR I COMMUNICATIONS OPERATOR I1 D EF IN1 T ION Under general direction, to perform emergency dispatch, clerical and records maintenance work which ranges from routine to the complex in the support of municipal law enforcement and fire departments; and to do related work as assigned. DISTINGUISHING CHARACTERISTICS Communications Operator I: Operator series. Employees assigned to this class normally have little experience involving police work and participate in a training program. Communications Operators I are normally considered to be a training status and as skills, abilities and responsibility increase following successful job performance may reasonably expect reassignment to the next higher class, Communications Operator 11. This is an entry level class in the Communications Communications Operator 11: the lower class of Communications Operator I. works under general supervision and performs a wide variety of complex clerical and emergency tasks in support of the police and fire department operations. Under the training concept for the Communications Operator series, positions assigned to the Communications Operator I1 class when vacant may be filled at the Communications Operator I level. Positions in this class are normally filled from A Communications Operator I1 EXAMPLES OF DUTIES Receive routine and emergency calls and dispatch police, fire and emergency medical units. May assist in the supervision and training of less experienced personnel. Monitor other radio frequencies and alarm systems, and dispatch appropriate emergency units. Coordinate activities within the City departments as well as with other emergency service and other government jurisdictions. Take reports, handle complaints, and requests for service over the phone and in person. Screen and refer selected problems to appropriate supervisor. Accept and route subpoenas. Use computer terminals to inquire, enter and check data. Perform routine cleaning and maintenance of radio/dispatch equipment. COMMUNICATIONS OPERAT & 11, (Continued) Communications Operator I Knowledae of: English usage, spelling, punctuation, and grammar. Ability to: Learn to operate radio, telephone, and canputer terminal equipment, and properly dispatch emergency units under extreme pressure. Learn and articulate rules and procedures involved in release and maintenance of police records and files. Type at a corrected rate of 30 words per mirwte. Remain calm and communicate precisely and clearly in emergency situations. Establish and maintain cooperative relationships with those contacted in the course of work. Understand and carry out oral and written directions. Exercise sound judgement in making priority decisions. Deploy emergency equipment within specific guidelines. Perform duties effectively with a minimum of supervision. Experience and Education Any combination equivalent to the experience and education that could likely provide the required knowledge and abilities is qualifying. Communications Ooerator I1 In addition to the qualifications listed above for Communications Operator I: Knowledge of: Basic organization and functions of municipal police and fire departments. Employ good judgement and make sound decisions in accordance with estzbli shed procedures and policies. Ability to: Assist less experienced personnel in the operation and canpliance with fire and police rules and regulations. Perform duties effectively with minimum of supervision. Other operations or clerical duties as assigned. . COMMUNICATIONS OPERATOR I & 11, (Continued) Experience and Education Any combination equivalent to the experience and education that could likely provide the required knowledge and abilities is qualifying. acquire the knowledge and abilities would be one year experience performing duties comparable to those of a Communication Operator I. A typical way to Special Requirements: To be considered for the position of Communications Operator 11, candidates must have a minimum of one year actual operational experience in public safety (police/fire dispatch) within the past three years. C.A.D. experience preferred but not required. lateral entry procedure may be hired at a higher step within the range, depending upon qualifications. Persons appointed under the Other Characteristics Subject to rotating shifts/varying schedules and to a comprehensive personal background investagation for criminal activity.