HomeMy WebLinkAbout2003-05-06; City Council; Resolution 2003-1211
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RESOLUTION NO. 2003-121
RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF CARLSBAD, CALIFORNIA, APPROVING THE
CONTRACT FOR HELP DESK SERVICES WITH ACS
STATE AND LOCAL SOLUTIONS, INC.
WHEREAS, for the past four years the City has offered technology help desk
services to its employees; and
WHEREAS, the help desk services offered to City staff have been provided
by an out sourced help desk agency; and
WHEREAS, the city received proposals from seven vendors to provide help
desk service and ACS State and Local Solutions, Inc. is the vendor best able to provide
the service required; and
WHEREAS, sufficient funds have been budgeted and are available for use in
the Information Technology Department budget.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
Carlsbad, California as follows:
1. That the above recitations are true and correct.
2. That the Mayor is hereby authorized to execute a contract between the
City of Carlsbad and ACS State and Local Solutions, Inc. for help desk services, a copy
of which is attached as Exhibit A.
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PASSED, APPROVED AND ADOPTED at a regular meeting of the City
Council on the 6th day of MAY , 2003, by the following vote, to
wit:
AYES: Council Members Lewis, Finnila, Kulchin, Hall, Packard
NOES: None
ABSENT: None
ATTEST:
Page 2 of Resolution No. 2003-12I