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Home My WebLink AboutLogicalis Inc; 2019-12-18;9=8LOGICALIS Business and technology working as one City of Carlsbad --DWDM Support Remote 1 year with NOC Managed Services 1 year Quotation # 2019-75409v 1 Prepared By Logicalis for: City of Carlsbad To the attention of: Joe Stephenson City of Carlsbad 1635 Faraday Avenue Carlsbad, CA 92008 Tel: (760) 602-2789 Email: joe. stephenson@carlsbadca.gov November 04, 2019 Dec. 17, 2019 Item #21 Page 85 of 114 918 LOGICALIS Business and technology working as one Executive Summary Smarthands Support Remote 1 year with NOC Managed Services 1 year • Carlsbad would utilize the remote support for moves, adds, changes. • Carlsbad would be notified of an event by the NOC monitoring and Carlsbad would dispatch their own engineers to fix the problem with the guidance of remote support • Remote support is 1 year and NOC is 1 year Smarthands Support-Remote 1 Year (Block of hours) • 96 hours a year -no set monthly usage requirements however it's "use it or lose it", cannot roll year-to-year but can be adjust down or up in the subsequent renewal, if you choose to renew • This option is only availably yearly, it not offered for longer terms Network Operations Center (NOC) 24/7/365 • NOC and help desk that provides proactive monitoring, support and management of fiber optic networks and associated networking equipment • Incident Logging, Categorization, Prioritization, Initial diagnosis, Impact determination • 24x7 Service Desk -Calls, voicemails, emails, web portal requests • Incident Investigation -Tier 1, Tier 2 and Tier 3 support • Event monitoring -SNMP Traps, ICPM, event evaluation, correlation, acknowledgement, logging • Scheduled maintenance support -incident identification via email, call and web portal, email and client (and your client) updates • Change management -Monitoring RFC identification via email, call and web portal • NOC service set up -connectivity, trouble ticket system, NMS & EMS, Client portal, training City of Carlsbad November 04, 2019 Page 2 Logicalis, Inc. Quotation# 2019-75409v1 Dec. 17, 2019 Item #21 Page 86 of 114 S=B LOGICALIS Business and technology working as one City of Carlsbad --DWDM Support Remote 1 year with NOC Managed Services 1 year Quotation # 2019-75409v 1 Customer Name & Address Logicalls Account Executive Joe Stephenson Lisa Waelde City of Carlsbad 391 N. Main Street, Suite 103 1635 Faraday Avenue Corona, CA 92880 Carlsbad, CA 92008 +1 9513932315 (760) 602-2789 lisa.waelde@us.logicalis.com joe.stephenson@carlsbadca.gov Bill To Address Ship to Address City of Carlsbad 1635 Faraday Avenue Carlsbad, CA 92008 Quotation • · aron date December 20 2019 Item Qty Part Number Description Unit Price Products 1 12 KORE-MS-REMOTE Smarthands Support-Remote-(1 Year-96 $1 ,473.68 Hrs) 2 1 KORE-NOC NOC (1 Years) $37,389.47 3 1 KORE-NOC NOC (one time set-up fee) $15,578.95 Products Subtotal This Quotation adheres to the pricing requirements of the NASPO ValuePoint #AR233 (1 4-19) Cisco Participating Addendum for CA #7-14-70-04 contract. Grand Total Products Subtotal: Grand Total: Extended Price $17,684.16 $37,389.47 $15,578.95 $70,652.58 $70,652.58 $70,652.58 City of Carlsbad November 04, 2019 Page4 Logicalis, Inc. Quotation# 2019-75409v1 Dec. 17, 2019 Item #21 Page 88 of 114 e9 LOGICALIS Business and technology working as one Terms and Conditions Terms Applicable to All Sales 1. In the event Customer chooses to lease the Products and/or Services from a third party leasing company, Customer remains liable for payment to Logicalis for all Products and/or Services purchased until Logicalis receives payment from such leasing company. 2. All items not specifically included in this document are out of scope. 3. Prices are valid for 30 days from date of the document unless otherwise stated. 4. The information in this document is considered proprietary and confidential to Logicalis. By acceptance of this Quotation, Customer agrees to maintain this confidentiality and use such information for internal purposes only. Terms Applicable for Product Sales 1. The terms of the Terms and Conditions of Sale between City of Carlsbad and Logicalis, dated 10-02-2019, are incorporated herein by reference. 2. Any variation in quantity or requested delivery may result in price changes. 3. Prices are subject to change without notice in the event the Product's manufacturer/distributor changes the price to Logicalis. 4. Shipping and taxes are added at time of invoice. Shipping charges are subject to handling fees for specifying carriers and same day shipments. 5. Logicalis collaborates with the OEM/distributor to schedule delivery to Customer's loading dock; inside delivery is available upon request and may increase the cost of delivery. City of Carlsbad November 04, 2019 Page 5 Logicalis, Inc. Quotation# 2019-75409v1 Dec. 17, 2019 Item #21 Page 89 of 114 ____, I UAI t(MMIUU'YYYY) AC:C,Rc::,• CERTIFICATE OF LIABILITY INSURANCE ..,_____ 08/01/2019 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. ,..,.,UK 1An11: If lhe cenmcate notaer 1s an Auu1 flCJNAL .. , me po11cyt1es1 must nave ADDI"""'"''" provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and concltions of the policy, certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s). PRODUCER CONTACT NAME: Aon Risk Services Central, Inc. ra",;:'_~No. E xtl: (866) 283-7122 I :'ffc:. No.I: (800) 363 -0105 Southfield MI Office 3000 Town center E-L suite 3000 ADDREII: Southfield MI 48075 USA INSLRER(S) AFFORDING COVERAGE NAICI IISURED INIURERA: Great Northern Insurance co. 20303 Logicalis, Inc. INIURER I: Federal Insurance company 20281 2600 s. Telegraph Road Pacific Indemnity co 20346 suite 200 INIURER C: Bloomfield Hills MI 48302 USA INIURER D: INIURER E: INSURER F: COVERAGES CERTIFICATE NUMBER· 57007TT46571 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO Wl-llCH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Umlts shown an u requested ·r.:~ TYl'E OF INIUIIANCE POLICY NUMBER P"ULICY lli!rr r-uLICYSAF" UMITI ,u.r -n ■ X CO-RC"-L GENERAL LIABILITY »":J::i3tou U~/Ulf<Ul\ U~/Ul/ LUL\, EACH OCCURRENCE s1,000,000 -:J CLAIMS-MADE @occuR Ln\Mo"".UC: TO l"(CJ'4 'cu Sl,000,000 PREMISES (Ea occurrence> -MED EXP (Any one person) $10,000 PERSONAL & ADV INJURY Sl,000,000 GEN'LAGGREGATE LIMIT APPLIES PER GENERALAGGREGATE s2,000,000 ~POLICY 0j:i @Loe PRODUCTS -COMP/OPAGG $2,000,000 OTHER: A AUTOMOBILE LIABILITY 7658-48-78 08/01/2019 08/01/2020 COMBINED SINGLE LIMIT Sl,000,000 IF•"'"'"-" -BODILY INJURY ( Perper,on) X ANY AUTO -OWNED -SCHEDULED BODILY INJURY (Per accident) ,__ AUTOS ONLY -AUTOS PROPERTY DAMAGE HIRBJAUTOS NON-OWNED fPer accldentl ,__ ONLY -AUTOS ONLY X CollOod: $250 X Comp Ded: S250 • X UMIRELLA UAI ~ OCCUR [/ Ju~;,,vJ., 08/01/2019 08/01/2020 EACH OCCURRENCE S4,000,000 ,__ AGGREGATE IXCHI L"-1 CLAIMS-MADE DEDI IRE TENTION Otner Aggregate Limlt $4,000,000 C WORKIRI CO,..INIATIONAND 1,u/l/><>>ll U~/Ul/LUlY U~/Ul/ <V<V X l~~fTure I l~JH· 1,..LOYllll' L"-ILITY y / N ANYPROPRIETOR/AJoRTNER /EXECUTIVE ~ EL EACH ACCIDENT Sl,000,000 OFFICER/MEM!ER EXCLUDED? NIA (Mlnd-,y In NH) EL DISEASE-EA EMPLOYEE Sl,000,000 11 yes, descr1t>e under EL DISEASE-POLICY LIMIT Sl,000,000 DESCRIPTION OF OPERATIONS below DEICRIPTION OF OPERATIONS/ LOCATIONS /VEHICLES (ACORD 101, Addllonal R-111<• Schedule, may lie allached If morupaco II ,....,roc1i Evidence of coverage CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DEICR■ED POUCEB IE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED II ACCORDANCE WITH THE POLICY PROVISIONS. Logical is' Inc. AUTHORIZED RE,REIENTATIVE 2600 s. Telegraph Road suite 200 BlOOlllfield Hills MI 48302 USA ~ ~ .oC"JP c;:::;, . d (2/" ~ ~·v#•••· ~J"-. ®1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD ■ ;: I ... ... 0 0 ... .., 0 z • ! ii= i: • 0