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HomeMy WebLinkAboutTechnology Integration Group; 2016-04-28;AGREEMENT FOR DOMAIN MIGRATION SERVICES TECHNOLOGY INTEGRATION GROUP THIS AGREEMENT is made and entered into as ofthet2~Y of April, 2016, by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and Technology Integration Group, a California corporation, (hereinafter "TIG" or "CONTRACTOR"). RECITALS A. City requires the professional services of a firm that is experienced in domain migration. B. Contractor has the necessary experience in providing professional services and advice related to domain migration. C. Contractor has submitted a proposal to City and has affirmed its willingness and ability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement's terms and conditions. 2. STANDARD OF PERFORMANCE While performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southern California Area, and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of one (1) year from the date first above written. The City Manager may amend the Agreement to extend it for one (1) additional one (1) year periods or parts thereof. Extensions will be based upon a satisfactory review of Contractor's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement. 4. TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. 5. COMPENSATION The total fee payable for the Services to be performed during the initial Agreement term will not exceed twenty three-thousand eight-hundred and fifty dollars ($23,850). No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Exhibit "A." Incremental payments, if applicable, should be made as outlined in attached Exhibit "A." City Attorney Approved Version 4/1/15 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished, but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City's election, City may deduct the indemnification amount from any balance owing to Contractor. 7. LIMITATION OF LIABILITY IN NO EVENT SHALL TIG BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING ANY LOSS OF PROFIT, REVENUE OR DATA) ARISING OUT OF THE USE, PERFORMANCE OR FURNISHING OF ANY DELIVERABLES OR SERVICES, EVEN IF TIG SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE, OR FOR ANY CLAIM OR ACTION BROUGHT AGAINST THE CUSTOMER BY ANY THIRD PARTY. TIG's liability to the Customer for damages, from any cause whatsoever and regardless of the form of action, shall be limited to the remedies set out in this Agreement, but in any event shall not exceed the charges paid or payable by Customer under this Agreement for the particular Services or Deliverables from which the liability arises. Customer agrees that TIG will not have any responsibility or liability for hardware, software or other items or services provided by persons other than TIG or its subcontractors. No actions arising out of the performance of Services or the furnishing of Deliverables under this Agreement may be brought by either party more than two (2) years after the cause of action arises, except that an action for non-payment may be brought within two (2) years of the date of the last payment made hereunder. 8. NON-SOLICITATION The parties each acknowledge that they are both involved in a highly strategic and competitive business. The parties further acknowledge that the hiring party would gain substantial benefit and that the non-hiring party would be deprived of such benefit, if one party were to directly hire personnel employed by the other. Therefore, except as otherwise provided by law, neither party shall, without the prior written consent of the other, solicit the employment of any personnel who performed work by reason of this Agreement or the work described hereunder, during the term of this Agreement and for a period of one (1) year following the termination or expiration of this Agreement. The parties agree that the damages resulting from breach of this provision are uncertain and that it would be impracticable or extremely difficult to ascertain the actual amount of the damages. Therefore, in the event either party violates this provision, the breaching party shall immediately pay to the non-breaching party an amount equal to US $25,000 for non-exempt employees and US $75,000 for exempt employees, as liquidated damages and the non-breaching party shall have the option to terminate this Agreement without further notice or liability. The amount of the liquidated damages reflected herein is not intended as a penalty and is reasonably calculated by the parties based upon the projected costs the non-breaching party would incur to City Attorney Approved Version 4/1/15 2 identify, recruit, hire, and train suitable replacements for such personnel. If any court of competent jurisdiction determines that any part of this provision or Agreement is invalid, the remainder of this provision or Agreement will continue in full force and effect. The offending part will be interpreted to whatever extent possible to give effect to its stated intent. 9. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City. 10. OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 11. INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City's self-administered workers' compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. 12. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor's agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus line insurer on the State of California's List of Approved Surplus Line Insurers (LASLI) with a rating in the latest Best's Key Rating Guide of at least "A:X"; OR an alien non-admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 12.1 Coverage and Limits. Contractor will maintain the types of coverage and minimum limits indicated below, unless the Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at City Attorney Approved Version 4/1/15 3 Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 12.1.1 Commercial General Liability Insurance. $2,000,000 combined single-limit per occurrence for bodily injury, personal injury and property damage. If the submitted policies contain aggregate limits, general aggregate limits will apply separately to the work under this Agreement or the general aggregate will be twice the required per occurrence limit. 12.1.2 Automobile Liability. (if the use of an automobile is involved for Contractor's work for City). $1 ,000,000 combined single-limit per accident for bodily injury and property damage. 12.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 12.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 12.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 12.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. 12.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 12.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 12.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 12.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 12.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. 13. BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of the Agreement, as may be amended from time-to-time. 14. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City City Attorney Approved Version 4/1/15 4 during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 15. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated, all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor's records. 16. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City. 17. NOTICES The name of the persons who are authorized to give written notice or to receive written notice on behalf of City and on behalf of Contractor under this Agreement. For City Name Maria Callander Title Information Technology Mgr Department Police Department City of Carlsbad Address 2560 Orion Way Carlsbad, CA 92010 Phone No. (760) 931 2176 Technology Integration Group Name Tom Hicks Title General Counsel Address 10240 Flanders Court San Diego, CA 92121 Phone No. 858-566-1900 Email tom.hicks@tig.com Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 18. CONFLICT OF INTEREST Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests in all four categories. 19. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for City Attorney Approved Version 4/1/15 5 employment of all agents, employees, subcontractors and consultants whose services are required by this Agreement. 20. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 21. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (1 0) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 22. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. 23. COVENANTS AGAINST CONTINGENT FEES Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 24. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation City Attorney Approved Version 4/1/15 6 of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et seq., the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement. 25. JURISDICTION AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 26. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which shall not be unreasonably withheld. 27. ENTIRE AGREEMENT This Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the entire Agreement and understanding between the parties relating to the subject matter of it. In case of conflict, the terms of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. 28. AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Agreement. (Remainder of Page intentionally left blank. Signature follow) City Attorney Approved Version 4/1/15 7 Technology Integration Group (TIG) By: Vince Lamb -SVP of Professional SeNices (print name/title) By: ~ (sign here) Tom Janecek-Chief Financial Officer (print name/title) CITY OF CARLSBAD, a municipal corporation of the State of California ,4UTHO~Il1Eid TO eiG~.J.(.Gi!y MaRager or Mayor eP Division Director as authorized by the City Manager)] Neil Gallucci ATTEST: City Clerk If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Chairman, President, or Vice-President Group B Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: City Attorney Approved Version 4/1/15 8 EXHIBIT "A" SCOPE OF SERVICES A-1 Summary City of Carlsbad -Police Department ("City") has engaged Technology Integration Group ("Contractor") to migrate existing users and resources from one (1) domain to another already existing domain. The second domain was created to separate the Police Department from the rest of the City of Carlsbad. The Police Department has accounts in each of the domains. The workstations and servers that currently reside in the City of Carlsbad domain, need to be moved to the separate domain controlled by the Police Department. Contractor will use the Dell Software Migration Manager for Active Directory to accomplish this. Dell software has a proven track record in making these migrations a complete success. A-2 Services to be Provided for Implementation Contractor will provide a proven Engineering level resource to participate as part of the project. This individual will provide services associated with the immediate professional services effort as well as provide Contractor and Industry Best Practices and feedback. Contractor resource will be responsible for: 1. Determine what users, groups, computer accounts that will be migrated: a. Export CSV list of all accounts including computer accounts. b. Review list and document what accounts will be migrated. c. Break up accounts CSV into import lists to be used during the migration based on Target OU. d. Document where each group exists in Source domain and where it will reside on the Target domain. 2. Preparing Source and Target Environments: a. Establish a two-way trust between the Source and Target domains. b. Create a master account in the target domain to be used during migration. c. Grant permissions to the master account so that it may be used in both Source and Target domain. d. Create GPO granting master account local administrator rights on all machines in the Source and Target domains. e. Create GPO to disable UAC on all machines in the Source and Target Domains. f. Create GPO to disable Firewall on all machines in the Source and Target domains. 3. Installation of Migration Manager Software: a. Install ADLDS on Migration Manager Workstation that will perform the migration. b. Install Migration Manager Software on workstation that will perform migration. c. Install Directory Synchronization Agent on a second workstation that will be used to maintain directory sync. 4. Configuration of Migration Manager Software: a. Add Source domain to Dell Migration Manager. b. Add Target domain to Dell Migration Manager. 5. Migrating User Accounts: a. Create a migration session for each of the lists created in the planning phase. City Attorney Approved Version 4/1/15 9 b. If there are any errors during migration, they will need to be corrected before continuing onto the next phase. c. Verify that Sid history has been populated on Target accounts. 6. Migrating Group Accounts: a. Create a migration session for each set of groups that will be moved to the Target domain's new OU structure. b. Verify group membership is correct and that all groups have been migrated. 7. Migrating Computer Accounts: a. Create a migration session for each set of computers that will be migrated to the target domain. These accounts will be placed into the computers OU on the Target Domain. 8. Resource Update and User Cutover: a. Create the stages of migration in the Resource Update Manager. b. Add computers to the discovery stage. c. Verify all machines have installed the agent successfully and remediate any that have failed. d. Perform resource update on all computers and verify results. e. Move all machines to the new domain. f. Remove all source permissions from all computers. g. Remove agent from all computers. 9. Resource Cleanup: a. Run the domain clean up wizard to remove Sid history from all migrated accounts. b. Remove trust established between source and target domain. c. Edit GPO that disabled UAC. d. Edit GPO that disabled Windows Firewall. 10. Application Reconfigurations: a. Some applications will need to be reconfigured. b. Any services provided by the previous domain will need to be configured on the new such as DHCP, RADIUS etc. A-3 Project Assumptions City Responsibilities 1. Will assign a Project Manager for this SOW. 2. Project Manager will be responsible for managing all activities on City's part: a. For providing information as needed by Contractor; b. For access to facilities; c. For access to systems and personnel required by Contractor; and d. For responding to all requests, and providing all other information required by Contractor for the completion of the Project. City Contact information is provided in section A-9 of this agreement. 3. Will provide administrator or super-user logons to host systems, or (alternatively) assign system administrator(s) to perform those logon activities on behalf of Contractor technical personnel. City Attorney Approved Version 4/1/15 10 4. City to provide all relevant hardware, software and licenses associated with the scope prior to the engagement. 5. Will verify that all servers and/or workstations included in the scope of this activity are fully functional before Contractor personnel begin installation and/or integration activities. Fully functional includes: op·erating system(s), database(s), application(s) and network(s) provided or supplied by City in connection with this project. 6. Will ensure Local and Wide Area Network connectivity and correct address-to-name (and name-to-address) resolution are configured and operating properly before Contractor personnel begin installation and/or integration activities. 7. Will be responsible for all data and have a working, reliable, and recent backup available as a precautionary measure. 8. Will be responsible for all account activity on new Target domain. 9. Will sign the Contractor Project Completion Form as an acknowledgment of completion of the Services as described herein. Contractor Responsibilities 1. Contractor will assign a Project Manager (PM) for this SOW. 2. The PM will be responsible for managing all Contractor service activities and will serve as the central point of contact for City. Contractor's contact information is provided in section A-9 of this agreement. Project Specific Assumptions 1. Third-party applications are the responsibility of City. 2. Final Organizational Unit design is the responsibility of City. 3. A "cutoff' date will be established to ensure no additional changes will take place on Source domain. 4. All new account creation will take place on the Target domain. A-4 Deliverables Users, Computers and Groups identified at the start of this project successfully migrated to the Target domain. A-5 Change Management Any changes and/or modification to this Statement of Work must be done in writing and approved by both Contractor and City. Some changes may result in a change to the service fees associated with this SOW. In the event a change or modification is needed, both parties should jointly fill out the change request form attached in Exhibit B. Should the changes result in additional time or material, Contractor will provide to City in writing an estimated cost for approval before such costs are incurred. The City will prepare a written amendment to the agreement indicating the changes in scope of services. A-6 Acceptance Criteria The domain migration will be considered complete fifteen (15) calendar days after all users, computer and groups identified at the start of this project have been successfully migrated to the Safety domain and have been operating without any major disruption to Police user and domain operations. City Attorney Approved Version 4/1/15 11 Upon the completion of the Services, City shall sign the Professional Services Timesheet and/or Project Phase Completion form. These signed forms indicate that City acknowledges and accepts satisfactory completion of the services described herein. If City does not respond within seven (7) business days, the consulting services for the milestone or project will be considered accepted. A-7 Payment Contractor will provide all Professional Services which include the deliverables described in this document for the price indicated below. The Professional Services will be provided remotely. Project Price PROJECT TOTAL City and Contractor will sign the Project completion form attached in Exhibit C to this agreement when project acceptance is complete. A-8 Schedule All users, computers and groups identified at the start of this project will be successfully migrated to the Target domain within forty-five (45) days of the execution of this agreement. A-8 Post Acceptance Support In the event that the City requires assistance with troubleshooting after the Project is accepted, Contractor will provide up to forty (40) hours of support at a rate of one-hundred and sixty-five dollars ($165.00) per hour, charged in fifteen (15) minute increments. Post-project support will be provided for first thirty (30) days post-cutover. This support will be provided by TIG remote resources. Response time for this support will be provided on a "reasonable best effort" basis based on resource availability, typically next business day. Professional Services -Post Acceptance Support (Up to forty (40) hours@ $165.00 per hour) SUPPORT TOTAL A-9 City and Contractor Personnel and Contact Information City of Carlsbad Project Manager: Joe Stephenson, Senior Network Engineer Office: 760.931.2182 1 Cell: 760.585.5429 E-mail: joe.stephenson@carlsbadca.gov $6,600.00 $6,600.00 City Attorney Approved Version 4/1/15 12 Contractor Project Manager: TBD Phone Email Implementation Engineer: Phil Main Office: 317.782.8088 x2032 Mobile: 317.617.8253 E-mail:~~~~=-"== Account Manager: Rhonda Rogers Phone: 858.566.1900 x4344 E-mail: rhonda.rogers@tig.com TIG Response Center: Phone: 800.858.0549 x3000 E-mail: response.center@tig.com 13 City Attorney Approved Version 4/1/15 EXHIBIT "B" CHANGE REQUEST FORM Affected Office: Contact: Description of Change: Justification for Change: Assessment or Reference Attached Documents Notes: Resolution or Reference Attached Documents Notes: Approval: 0 14 Disapproval: 0 Require Further Information: 0 City Attorney Approved Version 4/1/15 EXHIBIT "C" PROJECT COMPLETION FORM Project Name: Active Directory Engagement ID: AGEA-1 DYLFFF City: City of Carlsbad -Police Department Specific Deliverable: Acknowledgement Date: City of Carlsbad -Police Department Technology Integration Group Signature Signature Print Name and Title Print Name and Title Date Date City Attorney Approved Version 4/1/15 15 CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT CIVIl CODE § 1189 On Ao(i\ , ~-"J ., ( te 1 L()\lJi ,;;:;:_:-, j • ' ", ~ ~ )""', before me, '-)~'\C::...V\C,,, Jt£C\C.<;,(''~'i !'v(jj-c,,v1 ~"'~)\\c- Date personally appeared Place Notary Seal Above Here Insert Name and Title of the Offi~S) ' I' f \J \ v-~; i!___~(.~,E L.~··"C,~'\(\ v~) Name(s) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/aF& subscribed to the within instrument and acknowledged tg .. me that he/she/they executed the same in t\1S7herftl:leff-authorized capacity(ies), and that by ~i'§'J:I.lef~--·signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. ! certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct WITNESS my hand and official seal. OPTIONAL----~--------------~- Though the information below is not required by law, it may prove valuable to persons relying on the document and could prevent fraudulent removal and reattachment of this form to another document. Description of Attached Document Title or Type of Document: --'--'+-'~---=-"-'--'""-'--'------'.---'--=~"-"--'-'-----,-'r-::-:-'---'....:......:.---"""---."__--~'----- Signer(s) Other Than Named Above: __________________________ _ Capacity(ies) Claimed by Signer(s) Signer's Name: ---'-'---"'=.:._.........cc__-"'------- Corporate Officer -Title(s): _ ___c.c___,__,_~=~· [] Individual D Partner -D Limited D General Top of thumb here [] Attorney in Fact D Trustee D Guardian or Conservator D Other: Signer Is Representing: ___ _ Signer's Name: ------------~ D Corporate Officer -Title(s): _______ _ D Individual D Partner - D Limited D General Top of thumb here D Attorney in Fact D Trustee D Guardian or Conservator D Other: ________ _ Signer Is Representing: ___ _ © 2010 National Notary Association • NationaiNotary.org • 1-800-US NOTARY (1-800-876·6827) Item #5907 !, \ CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT CIVIL CODE § 1189 ~~~~~~y~~~~~~~~~ " On /-\ c:·>t, \ (c , '2.1)\'o Date personally appeared SHANA JACKSON Commission # 1994482 Notary Public - C ahtorma san Diego County My Comm Expir-es Oct 19,2016 Place Notary Seal Above Name(s) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/ar-&- subscribed to the within instrument and acknowledged to me that he/she/they executed the same in Ais/h~ authorized capacity(ies), and that by his/f:1erf1:heir signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENAL TV OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Though the information below is not required by law, it may prove valuable to persons relying on the document and could prevent fraudulent removal and reattachment of this form to another document. Description of Attached Title or Type of Document: ---'-~--'-----"-'-'L----'----'=-'--'-~---=-'---'--,r--~---------- Document Date: ___ /'-l.--1',:'-'\'cc_,z·_,_\\_l~;s---+-·~""';""r-'-)Ji"'"'·.o_· __________ Number of Pages:-----"-'----- Signer(s) Other Than Named Above:-------------------------- Capacity(ies) Claimed by Signer(s) Signer's Name: -~0_;"~~'~'-::=S'c_~'~n~e~t:=c~\v _____ _ Corporate Officer - Title(s): __:L:-::..',.,'-F..:::.C_1 ____ _ D Individual 0 Partner -0 Limited [] General Top of thumb here 0 Attorney in Fact 0 Trustee 0 Guardian or Conservator 0 Other: ________ _ Signer Is Representing: ___ _ Signer's Name: ____________ _ 0 Corporate Officer - Title(s): _______ _ 0 Individual 0 Partner -0 Limited 0 General Top of thumb here 0 Attorney in Fact 0 Trustee 0 Guardian or Conservator 0 Other: ________ _ Signer Is Representing: ___ _ ~~~~~~~~~~~~~~~~~~~~~~~~~~~ © 2010 National Notary Association o NationaiNotary.org o 1-800-US NOTARY (1-800-876-6827) Item #5907 Donna Heraty From: Sent: To: Cc: Subject: Dear Consultant: Donna Heraty Thursday, April 28, 2016 5:15 PM 'tom.hicks@tig.com' Maria Callander Form 700 -Conflict of Interest -It has been determined by the City Clerk's Office that you are not required to file a Conflict of Interest Statement Regarding your agreement with the City of Carlsbad for Domain migration services - If your agreement states: Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interest in all four categories. It has been determined by the City Clerk's Office that you are not required to file a Conflict of Interest Statement for this agreement with the City of Carlsbad. A copy of this email will be added to your file memorializing this decision. Should you have any questions, please do not hesitate to contact the Clerk's Office. Kindest regards, (City of Carlsbad Donna Heraty, CMC Deputy City Clerk City Clerk's Office City of Carlsbad 1200 Carlsbad Village Drive Carlsbad, CA 92008-1949 www .ca rlsbadca .gov 760-434-2808 Facebook I Twitter I You Tube I Flickr I Pinterest I Enews 1