HomeMy WebLinkAboutAbtech Technologies Inc; 2014-12-29;AGREEMENT FOR REDHAT LINUX AND INFORMIX IDS PROFESSIONAL SERVICES
ABTECH TECHNOLOGIES, INC.
THIS AGREEMENT is made and entered Into as of the day of
Dgcg^bgy^ 20/^. by and between the CITY OF CARLSBAD, a municipal
corporation, ("City"), and Abtech Technologies, Inc., a corporation, ("Contractor").
RECITALS
A. City requires the professional services of a Redhat Linux and Informix IDS
Database provider that is experienced in installation and configuration of these systems.
B. Contractor has the necessary experience in providing professional services and
advice related to Redhat Linux and Informix IDS.
C. Contractor has submitted a proposal to City and has affirmed its willingness and
ability to perform such work.
NOW, THEREFORE, in consideration of these recitals and the mutual covenants
contained herein. City and Contractor agree as follows:
1. SCOPE OF WORK
City retains Contractor to perform, and Contractor agrees to render, those services (the
"Services") that are defined in attached Exhibit "A", which is incorporated by this reference in
accordance with this Agreement's terms and conditions.
2. STANDARD OF PERFORMANCE
While performing the Services, Contractor will exercise the reasonable professional care and skill
customarily exercised by reputable members of Contractor's profession practicing in the
Metropolitan Southern California Area, and will use reasonable diligence and best judgment while
exercising its professional skill and expertise.
3. TERM
The term ofthis Agreement will be effective for a period of one (1) year from the date first above
written.
4. TIME IS OF THE ESSENCE
Time is of the essence for each and every provision of this Agreement.
5. COMPENSATION
The total fee payable for the Services to be performed during the initial Agreement term will be
Twenty-two Thousand Eight Hundred dollars ($22,800). No other compensation for the Services
will be allowed except for items covered by subsequent amendments to this Agreement. The City
reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or
Services specified in Exhibit "A".
Incremental payments, if applicable, should be made as outlined in attached Exhibit "A".
6. STATUS OF CONTRACTOR
Contractor will perform the Services in Contractor's own way as an independent contractor and
in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be
under control of City only as to the result to be accomplished, but will consult with City as
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necessary. The persons used by Contractor to provide services under this Agreement will not be
considered employees of City for any purposes.
The payment made to Contractor pursuant to the Agreement will be the full and complete
compensation to which Contractor is entitled. City will not make any federal or state tax
withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be
required to pay any workers' compensation insurance or unemployment contributions on behalf
of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty
(30) days for any tax, retirement contribution, social security, overtime payment, unemployment
payment or workers' compensation payment which City may be required to make on behalf of
Contractor or any agent, employee, or subcontractor of Contractor for work done under this
Agreement. At the City's election. City may deduct the indemnification amount from any balance
owing to Contractor.
7. SUBCONTRACTING
Contractor will not subcontract any portion of the Services without prior written approval of City.
If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the
acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly
employed by the subcontractor, as Contractor is for the acts and omissions of persons directly
employed by Contractor. Nothing contained in this Agreement will create any contractual
relationship between any subcontractor of Contractor and City. Contractor will be responsible for
payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of
a subcontractor by the terms ofthis Agreement applicable to Contractor's work unless specifically
noted to the contrary in the subcontract and approved in writing by City.
8. OTHER CONTRACTORS
The City reserves the right to employ other Contractors in connection with the Services.
9. INDEMNIFICATION
Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees
and volunteers from and against all claims, damages, losses and expenses including attorneys
fees arising out of the performance of the work described herein caused by any negligence,
recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or
indirectly employed by any of them or anyone for whose acts any of them may be liable.
The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or
makes to or on behalf of an injured employee under the City's self-administered workers'
compensation is included as a loss, expense or cost for the purposes ofthis section, and that this
section will survive the expiration or early termination of this Agreement.
10. INSURANCE
Contractor will obtain and maintain for the duration of the Agreement and any and all
amendments, insurance against claims for injuries to persons or damage to property which may
arise out of or in connection with performance of the services by Contractor or Contractor's
agents, representatives, employees or subcontractors. The insurance will be obtained from an
insurance carrier admitted and authorized to do business in the State of California. The insurance
carrier is required to have a current Best's Key Rating of not less than "A-:VH". OR with a surplus
line insurer on the State of California's List of Eligible Surplus Line Insurers (LESLI) with a rating
in the latest Best's Key Rating Guide of at least "A:X".
10.1 Coveraaes and Limits.
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Contractor will maintain the types of coverages and minimum limits indicated below, unless Risk
Manager or City Manager approves a lower amount. These minimum amounts of coverage will
not constitute any limitations or cap on Contractor's indemnification obligations under this
Agreement. City, its officers, agents and employees make no representation that the limits of the
insurance specified to be carried by Contractor pursuant to this Agreement are adequate to
protect Contractor. If Contractor believes that any required insurance coverage is inadequate.
Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at
Contractor's sole expense.
10.1.1 Commercial General Liabilitv Insurance. $1,000,000 combined single-limit
per occurrence for bodily injury, personal injury and property damage. If the submitted policies
contain aggregate limits, general aggregate limits will apply separately to the work under this
Agreement or the general aggregate will be twice the required per occurrence limit.
10.1.2 Automobile Liabilitv. (if the use of an automobile is involved for Contractor's
work for City). $1,000,000 combined single-limit per accident for bodily injury and property
damage.
10.1.3 Workers' Compensation and Emplover's Liabilitv. Workers' Compensation
limits as required by the California Labor Code. Workers' Compensation will not be required if
Contractor has no employees and provides, to City's satisfaction, a declaration stating this.
10.1.4 Professional Liabilitv. Errors and omissions liability appropriate to
Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be
maintained for a period of five years following the date of completion of the work.
I I If box is checked. Professional Liability
City's Initials Contractor's Initials Insurance requirement is waived.
10.2. Additional Provisions. Contractor will ensure that the policies of insurance required under
this Agreement contain, or are endorsed to contain, the following provisions:
10.2.1 The City will be named as an additional insured on Commercial General
Liability which shall provide primary coverage to the City.
10.2.2 Contractor will obtain occurrence coverage, excluding Professional
Liability, which will be written as claims-made coverage.
10.2.3 This insurance will be in force during the life of the Agreement and any
extensions of it and will not be canceled without thirty (30) days prior written notice to City sent
by certified mail pursuant to the Notice provisions of this Agreement.
10.3 Providina Certificates of Insurance and Endorsements. Prior to City's execution of this
Agreement, Contractor will furnish certificates of insurance and endorsements to City.
10.4 Failure to Maintain Coveraae. If Contractor fails to maintain any of these insurance
coverages, then City will have the option to declare Contractor in breach, or may purchase
replacement insurance or pay the premiums that are due on existing policies in order to maintain
the required coverages. Contractor is responsible for any payments made by City to obtain or
maintain insurance and City may collect these payments from Contractor or deduct the amount
paid from any sums due Contractor under this Agreement.
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10.5 Submission of Insurance Policies. City reserves the right to require, at anytime, complete
and certified copies of any or all required insurance policies and endorsements.
11. BUSINESS LICENSE
Contractor will obtain and maintain a City of Carlsbad Business License for the term of the
Agreement, as may be amended from time-to-time.
12. ACCOUNTING RECORDS
Contractor will maintain complete and accurate records with respect to costs incurred under this
Agreement. All records will be clearly identifiable. Contractor will allow a representative of City
during normal business hours to examine, audit, and make transcripts or copies of records and
any other documents created pursuant to this Agreement. Contractor will allow inspection of all
work, data, documents, proceedings, and activities related to the Agreement for a period of three
(3) years from the date of final payment under this Agreement.
13. OWNERSHIP OF DOCUMENTS
All work product produced by Contractor or its agents, employees, and subcontractors pursuant
to this Agreement is the property of City. In the event this Agreement is terminated, all work
product produced by Contractor or its agents, employees and subcontractors pursuant to this
Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy
of the work product for Contractor's records.
14. COPYRIGHTS
Contractor agrees that all copyrights that arise from the services will be vested in City and
Contractor relinquishes all claims to the copyrights in favor of City.
15. NOTICES
The name of the persons who are authorized to give written notices or to receive written notice
on behalf of City and on behalf of Contractor under this Agreement.
For Citv For Contractor
Name Randy Lagman Name Travis Miller
InformationTechnology
Title Manager Title Manager of Enterprise Services
Department Information Technology Address 2042 Corte Del Nogal #D
City of Carlsbad Carlsbad, CA 92011
Address 1635 Faraday Ave. PhoneNo. 800-474-7397x160
Carlsbad, CA 92008 Email tmiller@abtechtechnoloaies.com
PhoneNo. 760-602-2789
Each party will notify the other immediately of any changes of address that would require any
notice or delivery to be directed to another address.
16. CONFLICT OF INTEREST
Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the
requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report
investments or interests in all four categories.
17. GENERAL COMPLIANCE WITH LAWS
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Contractor will keep fully informed of federal, state and local laws and ordinances and regulations
which in any manner affect those employed by Contractor, or in any way affect the performance
of the Services by Contractor. Contractor will at all times observe and comply with these laws,
ordinances, and regulations and will be responsible for the compliance of Contractor's services
with all applicable laws, ordinances and regulations.
Contractor will be aware ofthe requirements ofthe Immigration Reform and Control Act of 1986
and will comply with those requirements, including, but not limited to, verifying the eligibility for
employment of all agents, employees, subcontractors and consultants whose services are
required by this Agreement.
18. DISCRIMINATION AND HARASSMENT PROHIBITED
Contractor will comply with all applicable local, state and federal laws and regulations prohibiting
discrimination and harassment.
19. DISPUTE RESOLUTION
If a dispute should arise regarding the performance of the Services the following procedure will
be used to resolve any questions of fact or interpretation not otherwise settled by agreement
between the parties. Representatives of Contractor or City will reduce such questions, and their
respective views, to writing. A copy of such documented dispute will be fonwarded to both parties
involved along with recommended methods of resolution, which would be of benefit to both
parties. The representative receiving the letter will reply to the letter along with a recommended
method of resolution within ten (10) business days. Ifthe resolution thus obtained is unsatisfactory
to the aggrieved party, a letter outlining the disputes will be fonwarded to the City Manager. The
City Manager will consider the facts and solutions recommended by each party and may then opt
to direct a solution to the problem. In such cases, the action of the City Manager will be binding
upon the parties involved, although nothing in this procedure will prohibit the parties from seeking
remedies available to them at law.
20. TERMINATION
In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may
terminate this Agreement for nonperfonnance by notifying Contractor by certified mail of the
termination. If City decides to abandon or indefinitely postpone the work or services contemplated
by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon
notification of termination. Contractor has five (5) business days to deliver any documents owned
by City and all work in progress to City address contained in this Agreement. City will make a
determination of fact based upon the work product delivered to City and ofthe percentage ofwork
that Contractor has performed which is usable and of worth to City in having the Agreement
completed. Based upon that finding City will determine the final payment ofthe Agreement.
Either party upon tendering thirty (30) days written notice to the other party may terminate this
Agreement. In this event and upon request of City, Contractor will assemble the work product and
put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work
performed to the tennination date; however, the total will not exceed the lump sum fee payable
under this Agreement. City will make the final determination as to the portions of tasks completed
and the compensation to be made.
21. COVENANTS AGAINST CONTINGENT FEES
Contractor warrants that Contractor has not employed or retained any company or person, other
than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that
Contractor has not paid or agreed to pay any company or person, other than a bona fide
employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration
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contingent upon, or resulting from, the award or making ofthis Agreement. For breach or violation
ofthis warranty. City will have the right to annul this Agreement without liability, or, in its discretion,
to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the
fee, commission, percentage, brokerage fees, gift, or contingent fee.
22. CLAIMS AND LAWSUITS
By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must
be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation
of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is
submitted to City, it may be considered fraud and Contractor may be subject to criminal
prosecution. Contractor acknowledges that California Government Code sections 12650 et sea.,
the False Claims Act applies to this Agreement and, provides for civil penalties where a person
knowingly submits a false claim to a public entity. These provisions include false claims made
with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of
information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to
recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a
false claim may subject Contractor to an administrative debarment proceeding as the result of
which Contractor may be prevented to act as a Contractor on any public work or improvement for
a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is
grounds for City to terminate this Agreement.
23. JURISDICTIONS AND VENUE
Any action at law or in equity brought by either of the parties for the purpose of enforcing a right
or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the
County of San Diego, State of California, and the parties waive all provisions of law providing for
a change of venue in these proceedings to any other county.
24. SUCCESSORS AND ASSIGNS
It is mutually understood and agreed that this Agreement will be binding upon City and Contractor
and their respective successors. Neither this Agreement or any part of it nor any monies due or
to become due under it may be assigned by Contractor without the prior consent of City, which
shall not be unreasonably withheld.
25. ENTIRE AGREEMENT
This Agreement, together with any other written document referred to or contemplated by it, along
with the purchase order for this Agreement and its provisions, embody the entire Agreement and
understanding between the parties relating to the subject matter of it. In case of conflict, the terms
of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions
may be amended, modified, waived or discharged except in a writing signed by both parties.
26. AUTHORITY
The individuals executing this Agreement and the instruments referenced in it on behalf of
Contractor each represent and warrant that they have the legal power, right and actual authority
to bind Contractor to the terms and conditions ofthis Agreement.
CONTRACTOR CITY OF CARLSBAD, a municipal
corporation of the State of California
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(sign here)
(print name/title)
By: 1 \v^h^
(sign here)
(print namfe/title)
City Manager or Mayor or Division Director
as authorized by the City Manager
Charles McBride
ATTEST:
CRBARA ENGLESON
City Clerk
If required by City, proper notarial acknowledgment of execution by contractor must be attached.
If a corporation. Agreement must be signed by one corporate officer from each of the following
two groups.
Group A
Chairman,
President, or
Vice-President
Group B
Secretary,
Assistant Secretary,
CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or assistant
secretary under corporate seal empowering the officer(s) signing to bind the corporation.
APPROVED AS TO FORM:
CELIA A. BREWE§;:^:ntyl^ttorney
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EXHIBIT "A"
SCOPE OF SERVICES
Statement of Work for Creation of Operational Red Hat Linux Production, Disaster
Recovery, and Test Platforms for Harris Utility Billing Upgrade
1. Project Summary and Goals
Abtech Technology, a national datacenter services and support company specializing in enterprise
computing environments will provide the City of Carlsbad services to plan, install, implement,
configure, test, and validate the installation of Red Hat Linux and Informix RDBMS on three
virtualized platforms. As time and scheduling permit. City of Carlsbad personnel will observe and
note the actions/techniques utilized by Abtech consultants during the delivery process.
Many of the tasks in this SoW, especially those dealing with the actual technical aspect of this project,
have been taken from the City of Carlsbad SoW included as Appendix A.
The next section outlines the tasks and activities for successfully managing and completing Abtech's
portion of the overall transition project.
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2. Scope of Work
Abtech will deliver the Service in the following Phases:
Phase Description! Performed Location Est. After
1.0 (Milestone 1) Pre-lmplementation
1.1 Project Kick-off
• Prior to coming onsite, have conference call with Client
stakeholders to
o Review the project Scope and approach
o Discuss service readiness of environment:
Verify current status and accessibility of
existing environment
• Provide contact information for each vendor
involved in project
• City of Carlsbad personnel by
subject matter expertise
• Abtech consultants & management
• Harris Software project personnei
• Remaining utility vendors
o Develop and present formal project plan
• Mutually determine start date and identify any critical items
required to begin project activity
Abtech &
City of
Carlsbad
Remote N
1.2 Environment Review (as applicable)
• Phvsical: physical servers racked, power & cooling
sufficient, network physical infrastructure in place
• Software: licenses purchased, codewords received, media
available
o Abtech to arrange purchase of the Red Hat
licensing by the City of Carlsbad
City of
Carlsbad
Onsite
1.2 Billable? No
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Implementation
(Milestone 2 - tasks 2.1-2.2)
2.1 • Red Hat Linux Installation - Primary/Production Machine
o Install Redhat Linux Enterprise v6.2 as VM machine
o Apply patches as recommended by Harris, Informix,
and other 3'"'' party tool vendors
o Configure networking
o Configure LDAP authentication
o Configure Printers (10) as shown in Appendix A
Item 9 & test printers
o Create users/logons per Appendix A Item 11 -1,2,3.
• Install Informix v11.7.x on Primary/Production machine
• Extract sufficient HP-UX version data and load to enable
testing of replication
Abtech On-Site 30 N
2.2 Scripts
• Review existing maintenance jobs/scripts on HP-UX
with City
• Analyze functionality of these and determine if they
need to be migrated
o If so, migrate necessary jobs/scripts
• Review existing CRON jobs with City
• Analyze functionality of these and determine if they
need to be migrated
o If so, migrate necessary CRON jobs
'Depending on quantity and complexity of maintenance/scripts/CRON jobs,
there could be additional hours required. If this occurs, a change order request
would be submitted to the City.
Abtech &
End User
Remote 6* N
(Milestone 3 - tasks 2.3-2.4)
2.3 Red Hat Linux Installation - DR/Mirrored Machine
o Create O/S image (clone) from Production machine
and load as DR virtual machine
o Make networking changes as req'd
o Apply licensing (Informix not req'd on DR)
Reconfigure Informix vl 1.7.x on Red Hat Linux DR machine
Establish Informix high availability replication (active-
passive) to disaster recovery server and test replication
Perform testing of Informix to assure functionality
Abtech On-Site 16 N
2.4 • Install Tivoli backup agent on Prod/Test/DR RH systems
o Work with City Tivoli administrators to define
Informix and RH backup
• Setup Informix OnTape backup on Prod/Test servers
o Nightly archive and constant logical log backups
Abtech On-Site 10 N
10
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(Milestone 4 - tasks 2.5- 2.7)
2.5
• Red Hat Linux Installation - Test Machine
o Create O/S image from Production machine and
load as Test virtual machine via VM cloning
o Make networking changes as req'd
o Apply licensing (Informix license req'd for Test)
• Reconfigure Informix database to operate on new Test
server
• Perform testing of Informix to assure functionality
Abtech On-Site 6 N
2.6 • Third Party Tool installations on Test Machine
0 Install Patch Management, Antivirus, and other tools
as needed and test
*This is an estimate, without more firm criteria, the required hours could vary. If
this occurs, a change order request would be submitted to the City.
Abtech On-Site 24* N
2.7
• Project Management, Oversight, and Reporting
0 Create and maintain project plan
o Conduct weekly (or at intervals requested by City of
Carlsbad) project meetings to determine if meeting
critical path requirements in expected time
expended
o Provide weekly (or at intervals requested by City of
Carlsbad) reporting of actual time spent by activity
o Should any problem/issue arise, Abtech shall make
all affected project parties aware in writing of issue,
projected impact, and potential work arounds.
Abtech &
City
On-Site
&
Remotely
14 N
3.0 (Milestone 5) Post-Implementation
3.1 Post-Implementation Review:
Meeting between Abtech and City of Carlsbad to review
implementation, answer any configuration or usage questions,
discuss future of solution, and plan any post-implementation
support
Abtech &
City
Onsite
and/or
remotely
2 N
Estimated number of billable business hours: 114
Estimated number of after business hours:
Total estimated number of hours: 114
All phases of the project have been completeci and the SOW has been met.
Should during the delivery process unexpected issues arise which will significantly
impact the delivery effort, ABTECH shall immediately make City of Carlsbad project and
IT management aware of the issue both verbally and in writing. It would be expected
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that the City of Carlsbad and ABTECH would work together to determine the best and
most cost effective course of action to remedy the situation.
3. Scope Boundaries
The Service is limited as follows:
In terms
of Red Hat VM Installations this Service is limited
to
3 (PROD, DR, and
TEST servers)
In terms
of Informix DB this Service is limited
to
3 (PROD, DR, and
TEST servers)
Any Service requested of Abtech personnel to perform consulting or labor above and beyond the Scope
or Scope Boundaries may require additional consulting hours to complete. A revised quotation and
Scope of Work will be created and work will begin once a Client purchase order has been received.
4. Client Responsibilities
Client will provide and have available at the time that Abtech's team is onsite:
1. IP network information to configure the network connections
2. Ail licensing, code words, and media not covered by Abtech's contract.
3. Telephone and service ID numbers for hardware and software support vendors
4. Clearly identify downtime window(s)
5. Provide key client project team available for the duration of the project
6. Migrate HP-UX Production Harris DB
7. City responsible for patch level revision review for all of applicable software with
exception of Informix
8. City responsible for all virtualization infrastructure and associated tasks
Any deviation from the Client responsibilities may cause delay, additional hours to be
invoiced, or a postponement ofthe entire project.
5. Pricing
Description
Professional Services
TOTAL PROFESSIONAL SERVICES COSTS
$22,800.00
$22,800.00
Rates
Unless explicitly stated above the hourly rate is based on scheduling the work during regular
business hours (Monday — Friday, SAM — SPM). For consultants, the hourly rate is as follows:
business hours: $200/hour; after hours and weekends: $250/hour; Abtech recognized holidays:
$300/hour.
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6. Payment Terms
The City shall pay on submitted milestone-based invoices for hours spent at the above hourly rate. Fees
shall be billed and paid after each milestone, as outlined in section "2 Scope of Work", has been complete
and accepted by the City:
Milestone 1 Pre-implementation/Planning
Milestone 2 Implementation - tasks 2.1-2.2
Milestone 3 Implementation - tasks 2.3-2.4
Milestone 4 Implementation - tasks 2.5-2.7
Milestone 5 Post-implementation
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APPENDIX A - City of Carlsbad Technical SoW
Task Notes
1. Allow City LT. staff to monitor/escort ABTech on any
given task as desired by the City.
Clarify what this
entails.
2. Consult and work with City I.T. staff to create backup and
recovery plan.
Provide
written/electronic
doc
3. Install Redhat Linux Enterprise v6.2 on production, DR,
and test servers.
4. Install (Sophos) anti-virus software on production, DR, and
test servers.
5. Install Informix v 11.7 .x on production with high
availability replication (active-passive) to disaster recovery
server.
6. Install Informix vl 1.7.x on test server (no replication)
7. Note: a possible IP address change for the DR server after
built if disaster recovery data center physically relocated
from Dove library to Safety/Police.
8. Setup/install the following printers on production, DR, and
test servers (all generic HP printers defined on existing
HP-UX server):
a. Purchasing
b. Utilbill (aka utilbill_form, utilbillp, utilbill_forms)
c. Buslic (aka Sherri's)
d. Cashier
e. Payroll (aka zfmance ops)
f. Lp train (aka training, fd_train)
g. Water (aka water_p, wtr doorhanger)
h. Watermeter (aka Itron)
i. Is (aka infotech)
9. Consult with City I.T. staff and setup LDAP integration
with Active Directory
10. Create the following (LDAP-bound) user accounts
(dependent on LDAP/AD integration):
a. -
b- Redacted 1-8-2015:
c.
d.
e.
f.
g-
h.
k.
1.
Confidential Infornnation
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_____ 1
m.
n.
0.
p. —
^' Redacted 1-8-2015: Confidential Information
r.
s.
t.
U.
v.
w.
X.
y-
z.
aa.
bb.
cc.
dd.
ee.
ff
2. Create the following service/back-end accounts (non-
LDAP bound):
a.
b. Redacted 1-8-2015: Confidential Information
c.
3. Create the following root accounts:
f' Redacted 1-8-2015: Confidential Information
b.
c.
d. 11. Assist City I.T. staff with Informix replication - failover
testing
12. Work with City I.T. staff to install and setup Tivoli Storage
Manager/Storserver on production, disaster recovery, and
test servers.
13. Defme with City I.T. staff and setup crontab jobs, e.g.
nightly maintenance jobs, on production, disaster recovery,
and test servers.
Include
Harris jobs and doc
14. Defme with City I.T. staff and setup patch management on
production, disaster recovery and test servers using IBM
(bigfix) end-point patch management if possible.
15. Assist City I.T. staff with testing basic production system
failover to DR
Explore licensing
for application, o/s,
and tools
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16. Assist City I.T. staff with testing Informix ontape backup
and restore.
Tapes?
NOTE: the following occurs after the Harris utility billing application is
installed on production and DR servers)
17. Setup rsync of selected directories (e.g. /harris/PUB,
/harris/tmp) from production to DR
NOTE: the following occurs after go-live
18. Assist with any critical post-go-live issues related to the
operating system or Informix install or configuration as
needed. Most-likely to-live will fall on a holiday weekend.
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