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HomeMy WebLinkAboutAtel Communications Inc; 2011-04-25;RATIFICATION OF AMENDMENT NO.6 TO EXTEND THE AGREEMENT FOR TELEPHONE SYSTEMS AND VOICE NETWORK MAINTENANCE & SUPPORT SERVICES ATEL COMMUNICATIONS, INC. "~~Jt:J­ (llTPl$. Jf~ti. "fi?ation of Amendment fi~~ is enter~d into as of the I ,:J, ·/ day of " _A Ur L)f , 20 i .::.:1 but effective as of the 26th day of July 2015, extending the agreement dated December 24, 2014 (the "Agreement") by and between the City of Carlsbad, a municipal corporation ("City"), and Atel Communications, Inc. ("Contractor") (collectively, the "Parties") for Telephone Systems and Voice Network Maintenance & Support Services. RECITALS A. On May 23, 2012, the Parties executed Amendment No. 1 to the Agreement for Telephone Systems and Voice Network Maintenance & Support Services; and B. On February 13, 2013, the Parties executed Amendment No. 2 to the Agreement for Telephone Systems and Voice Network Maintenance & Support Services; and C. On May 12, 2014, the Parties executed Amendment No. 3 to the Agreement to alter the Agreement's term from Annual to Quarterly; with quarterly billing and payments not to exceed seven thousand four hundred eighty seven dollars ($7,487.00) per quarter. With that modification to the Agreement's Term from Annual to Quarterly, seven additional quarterly extensions remain in the Agreement; and D. On July 7, 2014, the Parties executed Amendment No. 4 to the Agreement to extend the Agreement from July 26, 2014 to January 25, 2015. E. On December 24, 2014 the Parties executed Amendment No. 5 to the Agreement to extend the Agreement from January 26, 2015 to July 25, 2015. F. The Agreement, as amended from time to time expired on July 25, 2015 and Contractor continued to work on the services specified therein without the benefit of an agreement; and G. The Parties desire to extend the Agreement for a period of nine (9) months (three quarters), starting July 26, 2015 toApril25, 2016. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. The retroactive extension and amendment of the Agreement is ratified. 2. That the Agreement, as may have been amended from time to time, is hereby extended for a period of nine (9) months (three quarters) ending on April 25, 2016 for an amount not to exceed Twenty Two Thousand Four Hundred Sixty One dollars ($22,461.00). 3. All other provisions of the Agreement, as may have been amended from time to time, will remain in full force and effect. 4. All requisite insurance policies to be maintained by the Contractor pursuant to the Agreement, as may have been amended from time to time, will include coverage for this Amendment. City Attorney Approved Version 1/30/13 5. The individuals executing this Amendment and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Amendment. CONTRACTOR B~ (s· ere) ~ ul a ~voch !k?e Jk,/Jc?if' ' J (print ~me/title) ' By: (sign here) (print name/title) CITY OF CARLSBAD, a municipal corporation of the State of California By: City Manager-9!=-Mewef-e!F-Btt'el:ftelr- Kathryn B. Dodson, Interim City Manager BARBARA ENrlOESON City Clerk "') If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Chairman, President, or Vice-President Group B Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: City Attorney Approved Version 1/30/13 AGREEMENT FOR TELPHONE SYSTEMS AND VOICE NETWORK MAINTENANCE AND SUPPORT SERVICES ATEL COMMUNICATIONS, INC THIS AGREEMENT is made and entered into as of the *£L day of Aprt'L _ , 20 f 1, by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and ATEL Communications, Inc., a California Corporation, ("Contractor"). RECITALS A. City requires the professional services of a telephone maintenance contractor that is experienced in the maintenance and support of NEC telephone systems. B. Contractor has the necessary experience in providing professional services and advice related to the maintenance and support of NEC 2000 and 2400 Private Branch Exchanges (PBX) and the associated components that comprise the City's telephone systems and voice network. C. Selection of Contractor is expected to achieve the desired results in an expedited fashion. D. Contractor has submitted a proposal to City and has affirmed its willingness and ability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement's terms and conditions. 2. STANDARD OF PERFORMANCE While performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southern California Area, and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of 1 year from the date first above written. The City Manager may amend the Agreement to extend it for 4 additional 1 year periods or parts thereof in an amount not to exceed thirty five thousand dollars ($35,000) per Agreement year. Extensions will be based upon a satisfactory review of Contractor's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement. 4. TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. City Attorney Approved Version 2.18.11 5. COMPENSATION The total fee payable for the Services to be performed during the initial Agreement term will not exceed thirty five thousand dollars ($35,000). No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Exhibit "A". 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished, but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City's election, City may deduct the indemnification amount from any balance owing to Contractor. 7. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City. 8. OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 9. INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City's self-administered workers' compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. City Attorney Approved Version 2.18.11 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor's agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII". OR with a surplus line insurer on the State of California's List of Eligible Surplus Line Insurers (LESLI) with a rating in the latest Best's Key Rating Guide of at least "A:X". 10.1 Coverages and Limits. Contractor will maintain the types of coverages and minimum limits indicated below, unless City Attorney or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. 10.1.1 Commercial General Liability Insurance. $1,000,000 combined single- limit per occurrence for bodily injury, personal injury and property damage. If the submitted policies contain aggregate limits, general aggregate limits will apply separately to the work under this Agreement or the general aggregate will be twice the required per occurrence limit. 10.1.2 Automobile Liability (if the use of an automobile is involved for Contractor's work for City). $1,000,000 combined single-limit per accident for bodily injury and property damage. 10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. If box is checked, Professional Liability City's Initials Contractor's Initials Insurance requirement is waived. 10.2. Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 10.2.1 The City will be named as an additional insured on General Liability. 10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. City Attorney Approved Version 2.18.11 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 10.5 Submission of Insurance Policies. City reserves the right to require, at anytime, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of the Agreement, as may be amended from time-to-time. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated, all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor's records. 14. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City. City Attorney Approved Version 2.18.11 15. NOTICES The name of the persons who are authorized to give written notices or to receive written notice on behalf of City and on behalf of Contractor under this Agreement. For City For Contractor Name Gordon Peterson Name Steven Handelman Title Director Title President Department Information Technology Address 8447 Miramar Mall City of Carlsbad San Diego, CA 92121 Address 1635 Faraday Ave. Phone No. 858-646-4600 Carlsbad CA 92008 Phone No. 760-602-2450 Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16. CONFLICT OF INTEREST Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests in all four categories. 17. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants that the services required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 19. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded City Attorney Approved Version 2.18.11 to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. 21. COVENANTS AGAINST CONTINGENT FEES Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et seq.. the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement. City Attorney Approved Version 2.18.11 23. JURISDICTIONS AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 24. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement or any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which shall not be unreasonably withheld. 25. ENTIRE AGREEMENT This Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the entire Agreement and understanding between the parties relating to the subject matter of it. In case of conflict, the terms of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. City Attorney Approved Version 2.18.11 26. AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Agreement. CONTRACTOR ATEL Communications, CITY OF CARLSBAD, a municipal corporation of the State of California r -\ iere) Steven Handelman, President anager or Mayor or Director (sign here) Steven Handelman, Secretary (print name/title) LORRAINE M. WOOD City Clerk If required by City, proper notarial acknowledgment of execution by contractor must attached. If a Corporation, Agreement must be signed by one corporate officer from each of the following two groups. *Group A. Chairman, President, or Vice-President **Group B. Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: By: -Ooputy City Attorney City Attorney Approved Version 2.18.11 Exhibit "A" Scope of Services for Telecommunications Maintenance ATEL Communications, Inc. hereinafter referred to as ATEL, will provide maintenance for a period of one (1) year from the date of agreement for all telephony components including software upgrades to PBX's and Aimworx for the City of Carlsbad NEC Telephony network at a cost of Twenty Eight Thousand Seven Hundred and Fifty dollars ($28,750.00) annually. The general scope of work for maintenance requirements are as follows: Trouble shoot, repair or replace in a timely manner at no cost to the City, any malfunctioning piece of hardware or software comprising the City's telecommunication systems. This includes external hardware, such as digital telephones, cordless equipment and other peripheral devices. Exclusions are: • Damages resulting from acts of nature, Government, and third parties; neglect and misuse, work performed by persons other than those authorized by ATEL. • The city requires replacement with the same or more current version of any failed software. • The City requires replacement with the same or more current version of any failed hardware. • ATEL will maintain the stock of necessary components, creating and maintaining system backup and technical personnel available 24/7/365. Every time ATEL makes a significant change to the PBX configuration, a backup will be updated. Also, normal periodic backups are performed weekly or monthly based upon the amount of significant changes made to the system. • Vendor is required to work cooperatively with City employees and other vendors, as required, to determine cause, and best practice solutions, to correct problems relating to the City's telecommunication systems. • Two levels of response are provided to the City under this agreement, normal and emergency: • EMERGENCY: A malfunction on any of the City's PBX systems which causes a significant interruption (such determination to be made reasonably and solely by the City) to telecommunications. Such a situation will be classified a service emergency and ATEL within two (2) hours of notification, will have a qualified, properly equipped and certified technician on site. • NORMAL: Problems not falling into the above category will be deemed normal and ATEL will have a qualified, properly equipped and certified technician on site at the appropriate City location on the same or next business day following problem notification. The proposed solution includes preventative maintenance per manufacturer specifications to the components of the City's telephone systems and voice network system including backup batteries attached to PBX's and DRU's. Before any technician who has responded to a repair request leaves the City campuses, they will report either directly or via voice mail the final or current status of the repair to an appropriate member of the Information Technologies staff. Documentation of services as well as changes to the City's NEC infrastructure should be completed and submitted to the City as requested. Charges shall be included in the repair invoice labor hours. System Overview: This maintenance proposal covers all existing telephone system(s) and voice network(s) along with all of the existing components of the City's telephone system(s) and voice network system(s) listed below (with the exception of the voice mail system) including Private Branch Exchange (PBX), Aimworx, handset/instruments (digital and analog) Digital Remote Units (DRU), Key System, and battery backup systems attached to PBX's and DRU's. Faraday (1635 Faraday Avenue): 2400 IMX o Software version 11, Issue 03.00.069 o 424 Extension (81 analog, 274 digital, 73 virtual) o Fusion Network Control o 3 Port Interface Modules (PIM) o Supports 5 Digital Remote Unit (DRU) Sites 1. Harding Community Center (3096 Harding Street) 2. Stagecoach Park/Community Center (3420 Camino DeLos Coches) 3. Swim Complex (3401 Monroe Street) 4. Calavera Park/Community Center (2997 Glasgow Drive) 5. Senior Drive (799 Pine Avenue) Aimworx o Version 5.0 o Runs on Microsoft SQL o Licensed: 1. 5000 Users 2. SPE 2400 5000 Lines 3. SPE 2000 Unlimited Lines Voice Mail (Maintenance covered under separate agreement) o AVST City Hall (1200 Carlsbad Village Drive) o 2400IMX o Software Version 11, Issue 03.00.69 o 224 Extensions (23 analog, 141 digital, 60 virtual) o 2PIM's o Supports 2 Remote DRU Sites 1. Housing and Redevelopment (2965 Roosevelt) 2. Public Works - Oak (405 Oak Avenue) o Supports 3 Remote Sites via copper feed 1. Arts Office (2955 Elmwood Avenue) 2. Public Works - Parks Maintenance (1166 Carlsbad Village Drive) 3. Georgina Cole Library (1250 Carlsbad Village Drive) o Supports 4 Remote Site via OPX lines 1. Adult Learning Center (1207 Carlsbad Village Drive) * 4OPEXLines * NEC Electra Key Telephone System 2. Holiday House (3235 Eureka Place) * 4 OPX Lines 3. Kruger House (3218 Eureka Place) * 1 OPX Line 4. Scout House (3255 Eureka Place) * 1 OPX Line Safety (2560 Orion Way) 2400 IMX o Software Version 11, Issue: 03.00.69 o Extensions 330 (29 analog, 195 digital, 106 virtual) 1. Several extensions have ADA units installed to interface with external analog recording devices o 3PIM's o Supports 5 Remote DRU Sites 1. Fire Station 1 (1275 Carlsbad Village Drive) 2. Fire Station 2 (1906 Arenal Road) 3. Fire Station 3 (3701 Catalina Drive) 4. Fire Station 4 (6885 Batiquitos Drive) 5. Fire Station 6 (3131 Levante Street) o Supports 2 Remote Sites via copper wire 1. Fire Station 5 (2540 Orion Way) 2. Fleet Maintenance (2480 Impala Drive) Library (1775 Dove Lane) 2000 IPS o Software SC Number: SC-3248, Issue: Hl-0005.05 o 82 Extensions (15 analog, 79 digital, 12 virtual) o 3PIM's o WCS Wireless System 1. 6 Zone Transceivers (ZT) 2. 4 PSII handsets Maintenance & Water Operation (5950 El Camino Real) 2000 IVS 1. Software Series 1820-1730 Issue: CJ 02.03 2. 82 Extensions (27 analog, 43 digital, 12 virtual) 3. 2PIM's Handsets / Instruments Digital Handsets/Instruments o D-Term Series E 1. 8 (DTP-8D-1/DTP-8-1). 16 (DTP-16D-1), and 32 (STP-32D-1) Button o Cordless 1. DTERM Cordless (ETW-4R-1) 2. DTERM Cordless II (DTR-4R-2) Analog Handsets/Instruments o A wide variety of single line and dual line analog phones are in use Conference Phones o Several locations use Polycom Sound Station conference phones Each of the City's PBX's is inter-networked using Fusion between each of the 2400's and using CCIS between each of the 2000's. Telecommunications Adds / Moves / Changes The general scope of work for the Add/Move/Change aspect of the proposal will include the following: • For Add/Move/Change requests and requests for estimates, ATEL will have a qualified, properly equipped and certified (if applicable) technician on site at the City within five (5) working days to begin work on such requests. For large and/or complex requests, ATEL and City Staff will negotiate a mutually agreeable date upon which the estimation process will be completed. All estimates must be submitted in a line item, detailed format that discloses the scope of work, labor hours and cost breakdowns for hardware and software components. • The City will have the ability to order additional NEC equipment such as telephone instruments and PBX cards. • All equipment purchased by the City from ATEL will be covered by a minimum of twelve (12) months full parts and labor guarantee. • Before any technician who has responded to an Add/Move/Change request leaves the City campus, they will report either directly or via voice mail the final or current status of the Add/Move/Change to an appropriate member of the Information Technology staff. From time to time, the City, at its expense, will relocate equipment from one physical location to another. The relocation of the equipment does not suspend, change or limit the terms of the maintenance coverage of any such relocated equipment in any way. Relocations involving individual telephone instruments will usually be done by City staff. City of Carlsbad Summary Pricing Overview ANNUAL FEE: Telecommunications Maintenance $28,750.00 DISCOUNT PLAN: DISCOUNTED LABOR RATE: MINIMUM CHARGE: TRIP TIME: Telecom m u n ications Adds / Moves / Changes 20% parts and labor $ 99.60/hr during normal business hours Normal business hours are: Monday through Friday 8:00 AM-5:00 PM $149.40/hr emergency business hours Emergency hours are anytime before 8:00 AM and after 5:00 PM Monday through Friday 1 hour (Including trip-time) Actual time billed, not to exceed 30 minutes (max=$49.80) Trip time is defined as the travel time from the location notification point to the actual job-site. Minimum charge is 15 minutes and maximum is 30 minutes. Time is allotted towards the one (1) hour minimum.