HomeMy WebLinkAboutN Harris Computer Systems; 2015-02-24;AGREEMENT FOR MIGRATING HARRIS UTILITY BILLING SYSTEM TO NEW SERVER
SERVICES
N.HARRIS COMPUTER SYSTEMS
THIS AGREEMENT is made and entered into as of the day of
fg^brt/^ iTcJ 20rS". by and between the CITY OF CARLSBAD, a municipal
corporation, ("City"'), and N. Harris Computer Systems, an Ontario, Canada Corporation,
("Contractor").
RECITALS
A. City requires the professional services of a technology vendor that is experienced
in migration of the Harris Utility Billing System from an HP-UX server to a new Redhat Linux virtual
server and Informix IDS database.
B. Contractor has the necessary experience in providing professional services and
advice related to the Harris Utility Billing System.
C. Contractor has submitted a proposal to City and has affirmed its willingness and
ability to perform such work.
NOW, THEREFORE, in consideration of these recitals and the mutual covenants
contained herein. City and Contractor agree as follows:
1. SCOPE OF WORK
City retains Contractor to perform, and Contractor agrees to render, those services (the
"Services") that are defined in attached Exhibit "A", which is incorporated by this reference in
accordance with this Agreement's terms and conditions.
2. STANDARD OF PERFORMANCE
While performing the Services, Contractor will exercise the reasonable professional care and skill
customarily exercised by reputable members of Contractor's profession practicing in the
Metropolitan Southern California Area, and will use reasonable diligence and best judgment while
exercising its professional skill and expertise.
3. TERM
The term of this Agreement will be effective for a period of 6 months from the date first above
written. The City Manager may amend the Agreement to extend it for one additional one year
periods or parts thereof in an amount not to exceed twenty-nine thousand six hundred twenty
dollars ($29,620 USD) per Agreement year. Extensions will be based upon a satisfactory review
of Contractor's performance. City needs, and appropriation of funds by the City Council. The
parties will prepare a written amendment indicating the effective date and length ofthe extended
Agreement.
4. TIME IS OF THE ESSENCE
Time is ofthe essence for each and every provision of this Agreement.
5. COMPENSATION
The total fee payable for the Services to be performed during the initial Agreement term will not
exceed twenty-nine, six hundred and twenty dollars ($29,620). No other compensation for the
Services will be allowed except for items covered by subsequent amendments to this Agreement.
The City reserves the right to withhold a ten percent (10%) retention until City has accepted the
work and/or Services specified in Exhibit "A".
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Incremental payments, ifapplicable, should be made as outlined in attached Exhibit "A".
6. STATUS OF CONTRACTOR
Contractor will perform the Services in Contractor's own way as an independent contractor and
in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be
under control of City only as to the result to be accomplished, but will consult with City as
necessary. The persons used by Contractor to provide services under this Agreement will not be
considered employees of City for any purposes.
The payment made to Contractor pursuant to the Agreement will be the full and complete
compensation to which Contractor is entitled. City will not make any federal or state tax
withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be
required to pay any workers' compensation insurance or unemployment contributions on behalf
of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty
(30) days for any tax, retirement contribution, social security, overtime payment, unemployment
payment or workers' compensation payment which City may be required to make on behalf of
Contractor or any agent, employee, or subcontractor of Contractor for work done under this
Agreement. At the City's election. City may deduct the indemnification amount from any balance
owing to Contractor.
7. SUBCONTRACTING
Contractor will not subcontract any portion of the Services without prior written approval of City.
If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the
acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly
employed by the subcontractor, as Contractor is for the acts and omissions of persons directly
employed by Contractor. Nothing contained in this Agreement will create any contractual
relationship between any subcontractor of Contractor and City. Contractor will be responsible for
payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of
a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically
noted to the contrary in the subcontract and approved in writing by City.
8. OTHER CONTRACTORS
The City reserves the right to employ other Contractors in connection with the Services.
9. INDEMNIFICATION
Subject to paragraph 3 of this Section 9, Contractor agrees to indemnify and hold harmless the
City and its officers, officials, employees and volunteers from and against all claims, damages,
losses and expenses including attorneys fees arising out of the performance ofthe work described
herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any
subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts
any of them may be liable.
The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or
makes to or on behalf of an injured employee under the City's self-administered workers'
compensation is included as a loss, expense or cost for the purposes of this section, and that this
section will survive the expiration or early termination of this Agreement.
Except as may be prohibited by law, under no circumstances shall Contractor be liable for any
special, indirect, consequential, punitive or incidental damages of any kind and Contractor shall
not be liable for loss of profits, works stoppage, system failure or malfunction, loss of data or any
other damages or losses in connection with this Agreement and any applicable statement of work,
even if Contractor has been advised of the possibility of such damages. Except to the extent not
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permitted by law Contractor shall not be liable to pay any amount, in the aggregate, that is greater
than the fees received by Contractor for any liability arising under this Agreement as it relates to
the applicable statement of work.
10. INSURANCE
Contractor will obtain and maintain for the duration of the Agreement and any and all
amendments, insurance against claims for injuries to persons or damage to property which may
arise out of or in connection with performance of the services by Contractor or Contractor's
agents, representatives, employees. The insurance will be obtained from an insurance carrier
admitted and authorized to do business in the State of California. The insurance carrier is required
to have a current Best's Key Rating of not less than "A-:VH". OR with a surplus line insurer on the
State of California's List of Eligible Surplus Line Insurers (LESLI) with a rating in the latest Best's
Key Rating Guide of at least "A:X".
10.1 Coverages and Limits.
Contractor will maintain the types of coverages and minimum limits indicated below, unless Risk
Manager or City Manager approves a lower amount. These minimum amounts of coverage will
not constitute any limitations or cap on Contractor's indemnification obligations under this
Agreement. City, its officers, agents and employees make no representation that the limits ofthe
insurance specified to be carried by Contractor pursuant to this Agreement are adequate to
protect Contractor. If Contractor believes that any required insurance coverage is inadequate.
Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at
Contractor's sole expense.
10.1.1 Commercial General Liabilitv Insurance. $1,000,000 combined single-limit
per occurrence for bodily injury, personal injury and property damage. If the submitted policies
contain aggregate limits, general aggregate limits will apply separately to the work under this
Agreement or the general aggregate will be twice the required per occurrence limit.
10.1.2 Automobile Liability, (if the use of an automobile is involved for Contractor's
work for City). $1,000,000 combined single-limit per accident for bodily injury and property
damage.
10.1.3 Workers' Compensation and Emplover's Liabilitv. Workers' Compensation
limits as required by the California Labor Code. Workers' Compensation will not be required if
Contractor has no employees and provides, to City's satisfaction, a declaration stating this.
10.1.4 Professional Liability. Errors and omissions liability appropriate to
Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be
maintained for a period of five years following the date of completion ofthe work.
I I If box is checked. Professional Liability
Citys Initials Contractor's Initials Insurance requirement is waived.
10.2. Additional Provisions. Contractor will ensure that the policies of insurance required under
this Agreement contain, or are endorsed to contain, the following provisions:
10.2.1 The City will be named as an additional insured on Commercial General
Liability which shall provide primary coverage to the City on the Commercial General Liability
policy.
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10.2.2 Contractor will obtain occurrence coverage, excluding Professional
Liability, which will be written as claims-made coverage.
10.2.3 This insurance will be in force during the life of the Agreement and any
extensions of it and will not be canceled by the insurance provider or vendor without thirty (30)
days prior written notice to City sent by certified mail pursuant to the Notice provisions of this
Agreement.
10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this
Agreement, Contractor will furnish certificates of insurance and endorsements to City.
10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance
coverages, then City will have the option to declare Contractor in breach, or may purchase
replacement insurance or pay the premiums that are due on existing policies in order to maintain
the required coverages. Contractor is responsible for any payments made by City to obtain or
maintain insurance and City may collect these payments from Contractor or deduct the amount
paid from any sums due Contractor under this Agreement.
10.5 Submission of Insurance Policies. City reserves the right to require, at anytime, a copy of
any insurance certificate.
11. BUSINESS LICENSE
Contractor will obtain and maintain a City of Carlsbad Business License for the term of the
Agreement, as may be amended from time-to-time.
12. ACCOUNTING RECORDS
Contractor will maintain complete and accurate records with respect to costs incurred under this
Agreement. All records will be clearly identifiable. Contractor will allow a representative of City
during normal business hours to examine, audit, and make transcripts or copies of records and
any other documents created pursuant to this Agreement. Contractor will allow inspection of all
work, data, documents, proceedings, and activities related to the Agreement for a period of three
(3) years from the date of final payment under this Agreement.
13. OWNERSHIP OF DOCUMENTS
All work product produced by Contractor or its agents, employees, and subcontractors pursuant
to this Agreement is the property of City. Work product: does not include any software product,
does not include the underlying intellectual property in the work product, and does not include any
claim to the general look and feel to a the work product. In the event this Agreement is terminated,
all work product produced by Contractor or its agents, employees and subcontractors pursuantto
this Agreement will be delivered at once to City. Contractor will have the right to make one (1)
copy ofthe work product for Contractor's records.
14. COPYRIGHTS
Contractor agrees that all copyrights that arise from the services will remain with the Contractor
The Contractor shall have a license to make copies of such copyrighted work only as is required
for the purposes of having been provided with the services.
15. NOTICES
The name of the persons who are authorized to give written notices or to receive written notice
on behalf of City and on behalf of Contractor under this Agreement.
For Citv For Contractor
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Name _ Nancy Amano Name Mary Lee Whitehead
Title Manager Title Project Manager
Department Information Technology Address 400-1 Antares Drive
City of Carlsbad Ottawa, ON K2E 8C4, Canada
Address 1635 Faraday Ave. Phone No. 613-226-5511 x2193
Carlsbad, CA 92008 Email mwhitehead@northstarutllities.com
Phone No. 760-602-2451
Each party will notify the other immediately of any changes of address that would require any
notice or delivery to be directed to another address.
Contractor's United States agent for service of process is:
Name: Ken Haves
Firm: Harris Computer Svstems
Address: 70 E. Chickasaw Parkway
Memphis. TN 38111
Phone No.: 901-321-5333
16. CONFLICT OF INTEREST
Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the
requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report
investments or interests in all four categories.
17. GENERAL COMPUANCE WITH LAWS
Contractor will keep fully informed of federal, state and local laws and ordinances and regulations
which in any manner affect those employed by Contractor, or in any way affect the performance
ofthe Services by Contractor. Contractor will at all times observe and comply with these laws,
ordinances, and regulations and will be responsible for the compliance of Contractor's services
with all applicable laws, ordinances and regulations.
Contractor will be aware ofthe requirements of the Immigration Reform and Control Act of 1986
and will comply with those requirements, including, but not limited to, verifying the eligibility for
employment of all agents, employees, subcontractors and consultants whose services are
required by this Agreement.
18. DISCRIMINATION AND HARASSMENT PROHIBITED
Contractor will comply with all applicable local, state and federal laws and regulations prohibiting
discrimination and harassment.
19. DISPUTE RESOLUTION
If a dispute should arise regarding the performance of the Services the following procedure will
be used to resolve any questions of fact or interpretation not othenwise settled by agreement
between the parties. Representatives of Contractor or City will reduce such questions, and their
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respective views, to writing. A copy of such documented dispute will be fonwarded to both parties
involved along with recommended methods of resolution, which would be of benefit to both
parties. The representative receiving the letter will reply to the letter along with a recommended
method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory
to the aggrieved party, a letter outlining the disputes will be fonwarded to the City Manager. The
City Manager will consider the facts and solutions recommended by each party and may then opt
to direct a solution to the problem. In such cases, the action ofthe City Manager will be binding
upon the parties involved, although nothing in this procedure will prohibit the parties from seeking
remedies available to them at law.
20. TERMINATION
In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may
terminate this Agreement for nonperformance by notifying Contractor by certified mail of the
termination if the Contractor has not rectified such nonperformance within thirty (30) days of
receiving written notice of such nonperformance. If City decides to abandon or indefinitely
postpone the work or services contemplated by this Agreement, City may terminate this
Agreement upon written notice to Contractor. Upon notification of termination. Contractor has five
(5) business days to deliver any documents owned by City and all work in progress to City address
contained in this Agreement. City will pay Contractor for all services rendered up to and including
the effective date of termination, including all City pre-approved non-refundable costs at
Contractor's then standard rates regardless of whether any milestone or deliverable was
achieved.
Either party upon tendering thirty (30) days written notice to the other party may terminate this
Agreement. In this event and upon request of City, Contractor will assemble the work product and
put it in order for proper filing and closing and deliver it to City. City will pay Contractor for all
services rendered up to and including the effective date of termination, including all City pre-
approved non-refundable costs at Contractor's then standard rates regardless of whether any
milestone or deliverable was achieved.
21. COVENANTS AGAINST CONTINGENT FEES
Contractor warrants that Contractor has not employed or retained any company or person, other
than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that
Contractor has not paid or agreed to pay any company or person, other than a bona fide
employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration
contingent upon, or resulting from, the award or making of this Agreement. For breach or violation
of this warranty. City will have the right to annul this Agreement without liability, or, in its discretion,
to deduct from the Agreement price or consideration, or othenwise recover, the full amount ofthe
fee, commission, percentage, brokerage fees, gift, or contingent fee.
22. CLAIMS AND LAWSUITS
By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must
be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation
of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is
submitted to City, it may be considered fraud and Contractor may be subject to criminal
prosecution. Contractor acknowledges that California Government Code sections 12650 etseg..
the False Claims Act applies to this Agreement and, provides for civil penalties where a person
knowingly submits a false claim to a public entity. These provisions include false claims made
with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of
information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to
recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a
false claim may subject Contractor to an administrative debarment proceeding as the result of
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which Contractor may be prevented to act as a Contractor on any public work or improvement for
a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is
grounds for City to terminate this Agreement.
23. JURISDICTIONS AND VENUE
Any action at law or in equity brought by either of the parties for the purpose of enforcing a right
or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the
County of San Diego, State of California, and the parties waive all provisions of law providing for
a change of venue in these proceedings to any other county.
24. SUCCESSORS AND ASSIGNS
It is mutually understood and agreed that this Agreement will be binding upon City and Contractor
and their respective successors. Neither this Agreement or any part of it nor any monies due or
to become due under it may be assigned by Contractor without the prior consent of City, which
shall not be unreasonably withheld.
25. ENTIRE AGREEMENT
This Agreement, together with any other written document referred to or contemplated by it, along
with the purchase order for this Agreement and its provisions, embody the entire Agreement and
understanding between the parties relating to the subject matter of it. In case of conflict, the terms
of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions
may be amended, modified, waived or discharged except in a writing signed by both parties.
26. AUTHORITY
The individuals executing this Agreement and the instruments referenced in it on behalf of
Contractor each represent and warrant that they have the legal power, right and actual authority
to bind Contractor to the terms and conditions of this Agreement.
CONTRACTOR CITY OF CARLSBAD, a municipal
corporation of the State of California
^^tSigrl^here)
(print name/title)'
Gity Monogci ui Mjyoi' or Division Director
as authorized by the City Manager
Charles McBride
ATTEST:
'(sign h^e)
(print name/title)
BARBARA E
City Clerk
If required by City, proper notarial acknowledgment of execution by contractor must be attached.
If a corporation. Agreement must be signed by one corporate officer from each of the following
two groups.
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Group A
Chairman,
President, or
Vice-President
Group B
Secretary,
Assistant Secretary,
CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or assistant
secretary under corporate seal empowering the officer(s) signing to bind the corporation.
APPROVED AS TO FORM:
CELIA A. BREW^g^ity Attorney
Assistant City Attorney
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EXHIBIT "A"
SCOPE OF SERVICES
Services Description: The City of Carlsbad's (liereinafter"Carlsbad"or"Client") current HPUXservers
and version of Informix are end-of-life; tlierefore, we need to migrate our current PUBS 5.2.19 system
to new Linux virtual servers. This migration activity will also include Carlsbad's TEST and Disaster
Recovery environments.
Miaration Scope of Work:
• Install NorthStar5.2.19 application on new hardware,
• Configure accessto NorthStareCARe & mCARe TEST instances.
• Support during migration testing.
• LIVE cut-overand post-LIVE support.
Miaration Assumptions:
• Carlsbad would like to perform a purge of theirdata as part ofthe migration process, providing
NorthStar with truncated export files ratherthan a full database copy. Due to potential issues
with data integrity NorthStar requires this data purge to be performed either priorto or after
the servermigration beingcompleted.
• NorthStar's add-on applications (eCARe and mCARe) run on Microsoft sen/er(s) and access the
billing system directly. The migration ofthe PUBS CIS will not have a direct impact on these
applications and they will not require an upgrade orchange. The add-ons will not be part ofthe
migration project. NorthStar will point the TESTadd-ons system to the new PUBS database to
facilitate useracceptance testingduringthe migration project.
• The newserverhas been configured ina mannerthat meets NorthStar standards.
• There wi 11 be two data cuts performed as part of the server migration. Additional cuts can be
provided on a time and materials basis.
• Final cut of data performed overweekend, unless otherwise requested.
• Carlsbad will not require any additional GUI licenses once the migration is complete.
• All NorthStar migration work will be performed between 8:00a.m. and 8:00 p.m. EST, with the
exception ofthe Go LIVE cut-over. Go LIVE activity will commence atthe close of Carlsbad's
normal business hours (5:00-5:30 p.m. PST).
• Vendorresource assigned to perform the migration shall have extensive knowledgewith version
PUBS/Northstar 5.2.19 and experience migrating5.2.19 to Linux and Informix.
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• Vendorshall provide support resources available duringCustomer's business hours aftergo-live
in case any critical issuesarise. Customer's normal business hoursare: 7:30 A.M. -5:30 P.M.
PST Monday thru Thursday, 8 A.M. - 5 P.M. PST Friday
Crty of Carlsbad Responsibilities:
Backup the NorthStardatabase from existing serverfor each data refresh; initial and Go LIVE.
Restore backup and configure database accessto new NorthStar 5.2.19 serverforeach data
refresh; initial and Go LIVE.
Ensuringthat underlying infrastructure for NorthStar is acquired and instal led by the required
time per agreed upon project plan (Note: Minimum specifications for servers and workstations
should be discussed and agreed upon at commencement of project.)
Installing server(s) with appropriate network connectivit/.
Installing operating system and partition disk space.
Installingdatabase software.
Configure backupand maintenance routinesfornewdatabase.
Setup Informix replication to replicate PUBS database from Production to the Disaster Recovery
server.
Creating users at the ope rating system level.
Configuring peripheral devices (printers, scanners, cash drawers, etc.).
Installing VPN connection.
Testing hardware components and environment.
Conducting migration testing.
Perform LIVE cut-oversanity testing priorto turningthe production system overto End Users.
Approach:
1. Project work will be scheduled to commence within 60 days and an estimated
completion date will be provided.
2. Client will be contacted to inform them of the scheduled date of work and the
estimated timeframe for testing.
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3. Approximately 1 week prior to commencement of migration activity, client will be
contacted by the NorthStar developer assigned to their project to confirm that they will
begin work on their server migration.
To proceed with this request, NorthStar requires the Client's written approval. Once the server
migration has commenced, should additional project scope be identified a Detailed
Requirements document will be created to further clarify requirements. This document will be
sent to the Client for sign off prior to proceeding with any additional work. At that time if the
scope is determined to be greater than the scope of the original, an amendment to this
agreement's scope of work will be revised and approved by the Client in writing.
Should additional time be required to complete this project at any time, you will be notified and
asked for your approval in advance of Harris completing the incremental work.
Acceptance Terms:
The work contained within this document is deemed complete and accepted 25 business days
after Go LIVE cut-over activity unless the Client notifies NorthStar of any problems or deficiencies.
Note: Any items requiring support following acceptance of this work should be logged through
the Support Desk.
Effort Breakdown:
Migration Description
Estimated
Effort (Hrs)
HouHy
Rate
(USD)
Total
(USD)
Project Management 12 $200 $2,400
Configuration of the new environment 16 $200 $3,200
Configure Disaster Recovery environment &
replication process
16 $200
$3,200
Data Migration for testing phase 10 $200 $2,000
CustomerTesting support 16 $200 $3,200
Go Live Cut Over* 16 $300* $4,800
Post-Live Support 28 $200 $5,600
Total Services 114 $24,400
5% Admnistration & Technology Fee $1,220
Project Total $25,620
Contingency $4,000
*As this work must be performed over a weekend an after-hours premium applies to this service.
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Fee;
This is a not to exceed fee based on the scope described above. An additional amount equal of
5% of the total fees billed has been included in the fee charged to cover technology,
communication and administrative costs. If there are material changes to the scope or our
understanding ofthe scope, the price is subject to change.
This quote assumes the Go LIVE cut-over is performed over a weekend. If this activity can be
performed during a U.S. holiday week day, that is not recognized by NorthStar's Canadian
office; ex: American Thanksgiving, the standard hourly rate of $200 USD will apply to this work.
If the cut-over occurs during a shared U.S./Canadian holiday the premium hourly rate will
apply.
Any additional scope will be charged at a rate of $200/hr.
Price excludes any applicable taxes.
Payment Terms:
This quotation will require a 30% deposit ($7,686 USD) within 30 days of Client's execution of this
agreementand, before any work will begin.
• 30% upon completion of initial data migration forthe testing phase ($7,686 USD)
• 30% 30 days from initial data migration ($7,686 USD)
• 10% on Go Live Cut-Over($2,562 USD)
Termination:
Unless NorthStar and/orCity of Carisbad exercises its rightto terminate this quote due to material
breach or default, NorthStar must provide, and Carisbad must purchase, services from NorthStarforthe
items defined within this quote.
If Carisbad and/or NorthStar exercises its right to terminate this quote due to material breach or
default, orCarisbad and/orNorthStarterminatesthisquote without cause,
Carisbad's obligation includesthefollowing:
1. Provide notice of lOcalendardaysfortermination withoutcause;
2. Complete paymentforservices performed and expenses incurred priorto
termination including:
a. Any amounts previously invoiced but unpaid;
b. Fees for services performed through the termination date which has not been
invoiced; and
c. Any approved Travel and Living costs.
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Nort:hStar's obligation includesthe following:
1. Provide noticeof lOcalendardaysfortermination withoutcause;
2. Refund to Carisbad any fees that have not been earned underthis quote through the
termination date.
Under no circumstances shall NorthStar be liable forany special, indirect, consequential, punitive or
incidentaldamagesof any kind and shall not be liable for loss of profits, works stoppage, system failure
or malfunction, loss of data or any otherdamagesorlossesinconnection with this statement of work,
even if NorthStar has been advised ofthe possibility of such damages. In any event, NorthStar shall not
be liable to pay any amount, inthe aggregate, that is greaterthan the fees received by NorthStar under
this statement of work.
Assumptions:
Please note that upon completion of initial database set up and data migration into the testing
environment, clients will have thirty (30) calendar days for acceptance testing, during which time, issues
reported within the 30 days will be resolved at no charge provided they are part of the original scope of
work. At that time the new database will be moved to a state upon agreement from the customer. All
changes or issues reported after30 days will be considered billable, unless a prior arrangement or
extension tothe acceptance period is made. If the testing period extends past 30 calendar days there
may be an additional charge to extend the testing period (4 hours per week @ $200 USD/hr = $800
USD/week), unlessa priorarrangementorextension has been agreed upon.
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Appendix A - NorthStar 5.2.19 - Software & Hardware Recommendations
* Note - Variable Hardware Requirements are per environment (Production, TEST& Disaster Recovery)
Software
ftequirements
NorthStar CIS 6.4
Application &
database Server
• Unux RedHat
5.7 / 6.x
Informix IDS
10/11
iMorthStar CIS 6.4
Client Computer
• Windows XP
(32 or 64)
• Windows 7 (32
or 64)
,» Windows Vista
I (32 or 64)
System Requirements
NorthStar CIS 5.2.19 Application & Database
Server
• Dell Powered edge R710
• Recommended Data Storage and Fault
Tolerant Infrastructure
• Server configuration, memoryandhard
drive specsdependonaccountand
service demand (see right)
NorthStar CIS 6.4 Client Computer
• DualCoreCPU(lntelCore2,
AMD Phenom...)
• 2GB RAM
Variable Hardware Requirements
NorthStar CIS 5.2.19 Application &
Database Server
• Quad Xeon Processor
• 32GB Memory
• 8 300GB SAS DRIVE 10k
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Exhibit B - Citv of Carlsbad Svstem Configuration
This is the initial configuration that Carisbad has proposed. NorthStar will work with Carisbad ITon
system resource allocation requirementsthroughoutthe migration project.
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