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HomeMy WebLinkAbout2010-05-18; Carlsbad Tourism Business Improvement District; 05-10-56; Approve Agreement Between CTBID and CCVBCARLSBAD TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA BILL AB# 05-10-56 Approve Agreement between CTBiD and tlie Carisbad Convention and Visitors Bureau CTBID STAFF MTG. 5-18-10 Approve Agreement between CTBiD and tlie Carisbad Convention and Visitors Bureau GENERAL COUNSEL ^i:^^ DEPT. Finance Approve Agreement between CTBiD and tlie Carisbad Convention and Visitors Bureau RECOMMENDED ACTION: 1. Adopt Resolution No. 2010-2 approving an agreement between the Carisbad Tourism Business Improvement District (CTBID) and the Carisbad Convention and Visitors Bureau (CCVB) for tourism promotion services for the period July 1, 2010 through June 30, 2011. 2. Consider a request for $12,000 in additional funding from VisitCarlsbad. 3. If additional funding is approved, amend the contract on its face to include additional funding; and, direct staff to amend the CTBID Annual Report to include the additional funding. ITEM EXPLANATION: Last fiscal year, a newly formed Destination Marketing Organization ("DMO") with a new executive director and a new 2009-2010 Business Plan and Budget was hired by the CTBID to provide tourism marketing services for Carisbad. The new DMO is the Carisbad Convention and Visitors Bureau 501 C-6 corporation. The DMO has a new look and feel with new visuals, an enhanced Internet strategy, and many other components. It functions under the name VisitCarlsbad. At the April 29, 2010 CTBID Board meeting, Sam Ross, Executive Director of VisitCarisbad, presented its 2010-11 budget request and program of work. The CTBID Board directed staff to prepare a contract with VisitCarisbad for adoption at its May 18*^^ Board meeting. Since that meeting, the VisitCarisbad Board has identified a need for additional funding. Attached as Exhibit 1 is a letter from Bob Moore, VisitCarisbad Board Chair, requesting an additional $12,000 be added to the amount originally requested. The Board should consider the request and if approved, direct staff to amend the contract to include the additional request. Following discussion, if the Board would like VisitCarisbad to provide promotional and tourism marketing services for 2010-11 as outlined in the contract, the CTBID Board should adopt the attached resolution. DEPARTMENT CONTACT: Cheryl Gerhardt, 760-602-2417, chervl.aerhardt@carisbadca.aov FOR CITY CLERKS USE ONLY. • BOARD ACTION: APPROVED • CONTINUED TO DATE SPECIFIC • DENIED • CONTINUED TO DATE UNKNOWN • CONTINUED • RETURNED TO STAFF • WITHDRAWN • OTHER-SEE MINUTES • AMENDED • FISCAL IMPACT: For fiscal year 2010-11, projected revenues for the CTBID are estimated at $801,000. The total payment for this contract for this twelve-month period is $744,582. ENVIRONMENTAL IMPACT: This action does not approve any projects that will have a physical adverse affect on the environment so it falls within the general rule under CEQA that this is not a project (CEQA Regulation 153789(b)). EXHIBITS: 1. Letter dated May 13*^ from Bob Moore requesting an additional $12,000 in funding from VisitCarlsbad. 2. Resolution No. 2010-2 authorizing the Chairperson to enter into agreement between the CTBID and the CCVB for tourism promotion services for the period July 1, 2010 through June 30, 2011. \/iS/T^ . . EXHIBIT 1 carisbad May 13, 2010 Mr. Tim Stripe Vice Chairman Carisbad Tourism Business Improvement District City of Carisbad 1635 Faraday Ave. Carisbad, CA 92008 Dear Tim, The Visit Carisbad Board of Directors kindly requests an additionai line item be added to the Carisbad Tourism Business Improvement District budget for FY 2011. This new line item will cover the six month costs of consulting services provided by Ms. Christine Shimasaki's company, 2Synergize, Inc, see attached scope of services. The line item cost being requested is $12,000. The second half of Ms. Shimasaki's contract will be paid for by Visit Carisbad. Thank you for your consideration. Sincerely, Bob Moore Chairman Visit Carisbad Lit;;-v.:.;;.q 2Synergize, Inc. Scope of Services 2Synergl2e, Inc., If s principal Christine Shimasaki, by virtue of her extensive experience In destination marketing, the hospitality industry, and destination marketing organizations, is uniquely qualified to provide marketing and other consulting services to VisitCarlsbad forthe 2010-11 budget year. The scope of services proposed to be delivered by ZSynergize, Inc. and specifically Christine ShImasakI includes, but not limited to the following key deliverables: 1. Monitor the execution of the action plan by VisitCarisbad's executive director and advise on adjustments to the program of work, depending upon performance measures and results. 2. Mentor the VisitCarlsbad executive director through regularly scheduled meetings to maximize the CTBID's investment in the DMO. 3. Assist VisitCarlsbad executive director In capitalizing on Destination Marketing Association International's (DMAI) empowerMINT.com meeting industry initiative with direct mail and merchandising of special offers for the group hotels of Carisbad. 4. Upon request, provide consulting services to the VisitCarisbad Board of Directors on sales and marketing strategies for Carlsbad. 5. Assist with the supervision and monitoring of the interactive agency's program of work. 6. Develop VisitCarlsbad best practices in governance and measures of performance by following the industry standards. This includes performance reporting for marketing, establishing board policy manuals, and processes to ensure the DMO is operating at the highest level of efficiency. 7. Assist in the preparation and development of VisitCarisbad's 2011-12 business plan, inclusive of sales and marketing strategies and budget 8. 2Synergize, Inc. to meet with and report to the CTBID Board, orally and/or in writing, at the request of the CTBID Board. 9. 2Synergize, Inc. services will be $2,000 per month and consist of a maximum of 10 hours per month, at the rate of $200 per hour; to be billed monthly. 5/11/2010 Shimo to Cheryl 0 EXHIBIT 2 RESOLUTION NO. 2010-2 2 RESOLUTION OF THE BOARD OF DIRECTORS OF THE CARLSBAD TOURISM BUSINESS IMPROVEMENT DISTRICT, AUTHORIZING THE CHAIRPERSON TO EXECUTE AGREEMENT WITH THE CARLSBAD CONVENTION AND VISITORS BUREAU (CCVB) 3 4 5 6 7 8 9 10 11 14 j 15 16 || 17 ij 18 i 19 ' 20 21 I 2^^ 25 26 i 27 28 I WHEREAS, The City Coimcil ofthe City of Carisbad adopted Ordinance No. NS-778 enacting Chapter 3.37 of the Carlsbad Municipal Code on November 15, 2005 thereby creating the Carlsbad Tourism Business Improvement District (CTBID); and WHEREAS, the primary purpose of the CTBID is to promote tourism and provide services to visitors to the City of Carlsbad: and WHEREAS, the City Council has authorized the Board of Directors ofthe CTBID to conduct the business ofthe CTBID in the time, place and manner that best suits the needs of the Board of Directors ofthe CTBID, subject to the control of federal, state and local laws goveming the activities of a Business Improvement District; and WHEREAS, the City Council has provided the Board of Directors with the ability to contract for services necessary to carry out the purpose of the CTBID; and WHEREASj the Board of Directors of the CTBID has determined that it is in the best interest of the District to promote tourism and provide services to visitors to the City of Carlsbad through the use of agencies that currently exist in the community to provide these services; and WHEREAS, the Board of Directors has determined that the Carlsbad Convention and Visitors Bureau (CCVB) possesses the necessary skills to provide services related to the promotion of tourism; and WHEREAS, the CCVB intends to obtain all necessar\' documents to do business as VisitCarlsbad; and WHEREAS, the CCVB has revised its Bylaws to reduce the number of directors on its Board to Seven; and WHEREAS, the CCVB has agreed that the initial Board of Directors will not be changed without approval of the CTBID Board during the term ofthe contract; and W 4 5 6 7 8 9 10 11 12 13 14 15 !6 17 18 19 20 22 23 24 25 26 I'j 28 WHEREAS, the CCVB has agreed to provide tourism services under the terms and condhions of the agreement attached hereto for the term July 1,2010 through June 30,2011, NOW, THEREFORE, BE IT RESOLVED by the Board of Directors ofthe Carlsbad Tourism Business Improvement District, as follows: /// /// fli III HI III III That the above recitations are true and correct. That subject to review and approval ofthe CTBID General Counsel, the Chairperson is hereby authorized to execute the attached agreement. Exhibit 1, between the CTBID and the CCVB to provide professional services related to tourism promotion. That the CTBID Board understands that the current seven directors ofthe CCVB Board are: Jason Durbin, Sheraton Carlsbad Resort & Spa Rob Sapp, Four Seasons Resort Aviara Robert Moore, Hilton Garden Inn, Carlsbad Beach Kim Akers, West Inn & Suites Peter Kock, LEGOLAND California Denise Chapman, La Costa Resort & Spa Saeed Hosseni, Hilton Homewood Suites The CCVB has apeed that the Board of Directors will not be changed without approval of the CTBID Board during the term of the contract 1 2 4 i 5 8 9 n i 13 14 15 16 17 18 19 20 26 PASSED, APPROVED, AND ADOPTED at a regular meeting ofthe Board of Directors of the Carlsbad Tourism Business Improvement District on the / ?^ dav of 2010, by the following vote to mt: AYES: ^rCpj^, Oc^h^a, |4r^UJa^-^^^ (rcu^ucJ^)fn^(^nn '^C;6n,^ NOES: IVT(n-cu ABSENT. ^iLdJLrrc^. ATTEST: TIM STRIPE Vice-Chair jWOpD irk Carisbad Tourism Business Improvement District /// /// /// /// /// /// /// /// I /// //'/ /// /// EXHIBIT 1 AGREEMENT FOR PROMOTION OF TOURISM AND VISITOR SERVICES CARLSBAD CONVENTION AND VISITORS BUREAU THIS AGREEMENT is made and entered into as of the day of , 20 , by and between the Carisbad Tourism Business Improvement District (CTBID), and the Carisbad Convention and Visitors Bureau, ("Contractor). RECITALS A. CTBID requires the professional services of a contractor that is experienced in tourism and visitor promotion programs and services. B. Contractor has the necessary experience in providing professional services and advice related to the promotion of tourism in Cartsbad. C. Selection of Contractor is expected to achieve the desired results in an expedited fashbn. D. Contractor has submitted a proposal to CTBID and has affinned its willingness and ability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, CTBID and Contractor agree as follows: 1. SCOPE OF WORK CTBID retains Contractor to perfomi, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement's terms and conditions. 2. STANDARD OF PERFORMANCE While perfomiing the Services, Contractor will exercise the reasonable professtonal care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southem Califomia Area, and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of one (1) year from the date July 1, 2010 through June 30.2011. 4. TIME IS OF THE ESSENCE Time is ofthe essence for each and every provision of this Agreement CTBID Attorney Approved Version #05.06.08 5. COMPENSATION The total fee payable for the Services to be perfonmed during the initial Agreement tenn will be Seven Hundred Fourty Four Thousand Five Hundred Eighty Two dollars ($744,582). No other compensation for the Services will be allowed except for items covered by subsequent amendments to this AgreemenL The CTBID reserves the right to withhold a ten percent (10%) retention until CTBID has accepted the woric and/or Services specified In Exhibit "A". Compensation will be made in twelve (12) monthly installments of Sixty Two Thousand Fourty Nine dollars ($62,049) each month for a total of $744,582 as detailed In the attached Exhibit A to this Agreement. The first installment shall be payable in July 2010. Subsequent installments shall be paid monthly, through the term of this Agreement. The CTBID reserves the right to tenminate or reduce funding levels outlined in the Agreement in the event of CTBID revenue reductions. Recommended deductions will be reported t to the CTBID Board who shall detemfiine the modified funding level. 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of CTBID. Contractor will be under control of CTBID only as to the result to be accomplished, but will consult with CTBID as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of CTBID for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor Is entitled. CTBID will not make any federal or state tax withholdings on behalf of Contractor or Its agents, employees or subcontractors. CTBID will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify CTBID within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or woricers' compensation payment which CTBID may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the CTBID's election, CTBID may deduct the indemnification amount from any balance owing to Contractor. 7. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of CTBID. If Contractor subcontracts any of the Services, Contractor will be fully responsible to CTBID for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by C^ontractor. Nothing contained in this Agreement will create any contractual relationship between any CTBID Attorney Approved Verston #05.06.08 16 subcontractor of Contractor and CTBID. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the temis of this Agreement applicable to Contractor's wori< unless specifically noted to the contrary in the subcontract and approved in writing by CTBID. 8. OTHER CONTRACTORS The CTBID reserves the right to employ other Contractors in connection with the Services. 9. INDEMNIFICATION Contractor agrees to indemnify and hold hamnless the CTBID and its officers, officials, employees and volunteers from and against ail claims, damages, losses and expenses including attomeys fees arising out of the perfomiance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may tie liable. The parties expressly agree that any payment, attomey's fee, costs or expense CTBID incurs or makes to or on Ijehalf of an injured employee under the CTBID's self- administered woricers' compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or eariy tennination of this Agreement, 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against daims for injuries to persons or damage to property which may arise out of or in connection with perfomiance of the services by Contractor or Contractor's agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance canrier admitted and authorized to do business in the State of Califomia. The insurance canrier is required to have a cun-ent Best's Key Rating of not less than "A-:Vir. OR with a surplus line insurer on the State of Califomia's List of Eligible Surplus Line Insurers (LESLI) with a rating in the latest Best's Key Rating Guide of at least "A:X". 10.1 Coverages and Limits. Contractor will maintain the types of coverages and minimum limits indicated below, unless CTBID Attorney or CTBID Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement CTBID, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage Is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. CTBID Attorney Approved Version #05.06.08 10.1.1 Commercial General Liabilitv insurance. $1.000.000 combined single-limit per occurrence for bodily injury, personal injury and property damage. If the submitted policies contain aggregate limits, general aggregate limits will apply separately to the woric under this Agreement or the general aggregate will be twice the required per occun'ence limit. 10.1.2 Automobile Liabilitv (if the use of an automobile is involved for Contractor's woric for CTBID). $1,000,000 combined single-limit per accident for bodily injury and property damage. 10.1.3 Woricers' Comoensatton and Emolover's Liabilitv. Woricers' Compensation limits as required by the Califomia Labor Code. Woricers* Compensation will not be required if Contractor has no employees and provides, to CTBID's satisfaction, a declaration stating this. 10-1.4 Professional Liability. En-ors and omissions liability appropriate to Contractor's professfon with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion ofthe work. 10.2. Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 10.2.1 The CTBID will be named as an additional insured on General Liability. 10.2.2 Contractor will obtain occunrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to CTBID sent by certified mail pursuant to the Notice provisions of this Agreement. 10.3 Providing Certificates of Insurance and Endorsements. Prior to CTBID's execution of tiiis Agreement, Contractor will fumish certificates of insurance and endorsements to CTBID. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then CTBID will have the option to declare Contractor in breach, or may purchase replacement Insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contrac^tor is responsible for any payments made by CTBID to obtain or maintain insurance and CTBID may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. CTBID Attorney Approved Version #05.06.08 10.5 Submission of Insurance Policies. CTBID reserves the right to require, at anytime, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS UCENSE Contractor will obtain and maintain a City of Carisbad Business License for the temi of the Agreement, as may be amended from time-to-tlme. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be cleariy Identifiable. Contractor wili allow a representative of CTBID during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of CTBID. In the event this Agreement is tenminated, all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to CTBID. Contractor will have the right to make one (1) copy of the work product for Contractor's records. 14. COPYRIGHTS Contractor agrees that ail copyrights that arise from the services will be vested In CTBID and Contractor relinquishes all claims to the copyrights in favor of CTBID. 15. NOTICES The name of the persons who are authorized to give written notices or to receive written notice on behalf of CTBID and on behalf of Contractor under this Agreement. For CTBID: For Contractor Chervl Gerhardt Name CTBID Staff Title Citv of Carisbad Address 1635 Faradav Ave. Carisbad. CA 92008 Phone No. Phone No. 760-602-2417 CTBID Attorney Approved Version #05.06.08 1^ Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16. CONFLICT OF INTEREST CTBID will evaluate Contractor's duties pursuant to this Agreement to detennine whether disclosure under the Political Refonm Act and CTBID's Conflict of Interest Code is required of Contractor or any of Contractor's employees, agents, or subcontractors. Should it be detennined tiiat disclosure is required. Contractor or Contractor's affected employees, agents, or subcontractors will complete and file with the CTBID Clerk those schedules specified by CTBID and contained in the Statement of Economic Interests Fonn 700. Contractor, for Contractor and on tiehalf of Contractor's agents, employees, subcontractors and consultants wan^nts that by execution of this Agreement, that they have no interest, present or contemplated, in the projects affected by tiiis Agreement. Contractor further wan-ants tiiat neither Contractor, nor Contractor's agents, employees, subcontractors and consultants have any ancillary real property, business interests or income that will be affected by this Agreement or, alternatively, that Conti-actor will file with the CTBID an affidavit disclosing this interest. 17. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully infonned of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect ttie performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of tiie requirements ofthe Immigration Refonn and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants that the services required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment 19. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not othenA/ise settled by agreement between the parties. Representatives of Contractor or CTBID will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be fon^/arded to both parties Involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory CTBID Attorney Approved Versbn #05.06.08 1^ to the aggrieved party, a letter outiining the disputes will be fonwarded to the CTBID Manager. The CTBID Manager will conskJer the facts and soluttons recommended by each party and may then opt to direct a solution to the problem. In such cases, the action ofthe CTBID Manager will be binding upon the parties involved, although nothing in this procedure will prohibit tiie parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, CTBiD may tenninate this Agreement for nonperfonnance by notifying Contractor by certified mail of the tennination. If CTBID decides to abandon or indefinitely postpone the woric or sen/ices contemplated by this Agreement, CTBID may tenninate this Agreement upon written notice to Contractor. Upon notification of termination. Contractor has five (5) business days to deliver any documents owned by CTBID and all woric in progress to CTBID address contained in this Agreement. CTBID will make a detemiination of fact based upon the work product delivered to CTBID and of the percentage of woric that Contractor has performed which is usable and of worth to CTBID in having the Agreement completed. Based upon that finding CTBID will detennine the final payment ofthe Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In tiiis event and upon request of CTBID, Contractor will assemble the woric product and put it in order for proper filing and closing and deliver it to CTBID. Contractor will be paid for work performed to the tennination date; however, ttie total will not exceed the lump sum fee payable under this Agreement CTBID will make the final detemiination as to the portions of tasks completed and tiie compensation to be made. 21. COVENANTS AGAINST CONTINGENT FEES Contractor wanrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not pakJ or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, tiie award or making of this Agreement. For breach or violation of this warranty, CTBID will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or othenwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to CTBID must be asserted as part of the Agreement process as set forth In this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to CTBID, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that Califomia Govemment Code sections 12650 et seq.. the False Claims Act applies to CTBID Attorney Approved Version #05.06.08 this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If CTBID seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover Its litigation costs, including attome/s fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debannent pHDceedlng as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debannent by another jurisdiction is grounds for CTBID to tenninate this Agreement. 23. JURISDICTIONS AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enfordng a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of Califomia, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 24. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon CTBID and Contractor and their respective successors. Neither this Agreement or any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of CTBID, which shall not be unreasonably withheld. 25. ENTIRE AGREEMENT This Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the entire Agreement and understanding between the parties relating to the subject matter of it. In case of conflict, the tenns of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. /// /// CTBID Attorney Approved Version #05.06.08 26. AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and wan-ant tiiat they have the legal power, right and actual authority to bind Contractor to the tenns and condittons of this Agreement. CONTRACTOR CTBID OF CARLSBAD, a munidpal corporation of the State of California *By: By (sign here) cTBID Board Chair (print name/title) ^.^^g^. (e-mail address) 'By: (sign here) LORRAINE M. WOOD CTBID Cleric (print name/title) (e-mail address) If required by CTBID, proper notarial acknowledgment of execution by contractor must be attached. If a Conooratton. Agreement must be signed by one corporate officer from each of tiie following two groups. *Group A. **Group B. Chairman, Secretary, President, or Assistant Secretary, Vice-President CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the ofRcer(s) signing to bind the corporation. APPROVED AS TO FORM: RONALD R. BALL, CTBID Attorney By: Deputy CTBID Attorney CTBID Attorney Approved Version #05.06.08 EXHIBIT A Scope of Services 1. VisitCarlsbad ^ Board appointments will be approved by the CTBID Board. 2. Provide a periodic updates at the CTBID's request and a year-end report on the program of work deliverables which shall Include an accounting of funds spent by program in a format approved by the CTBID Board. Allocation ofthe unspent funds shall be determined by the CTBID Board. 3. Review CTBID grant applications and make funding recommendations to the CTBID Board. 4. Develop a program of work that is primarily focused on driving demand in the leisure market segment and secondarily, the meetings market. The VisitCarlsbad Board will approve the program of work and corresponding budget allocations which are included at the end ofthe scope. 5. Update current market intelligence on the Carlsbad visitor profile. Research findings will be shared and communicated to the tourism community and incorporated in the development of future marketing strategies. 6. Primarily focus on visitcarlsbad .com as the primary distribution channel for new business opportunities for CTBID properties and Carlsbad community suppliers. 1 VisitCarlsbad is the dba to be used by the Carlsbad Convention and Visitors Bureau. CTBID Attorney Approved Version #05.06.08 10 0 a. Partner with local tourism suppliers to develop new products or packages consistent with the current market demand for special offers. b. Develop visitor-relevant content. 7. Deliver an Interactive marketing campaigns focused on driving traffic to visitcarlsbad.com and hotel reservations. Promotional campaigns will include but not limited to pay-per-click advertising, online banner advertising, content development, social media, promotions and email marketing. 8. Contract for meetings market hotel leads and bookings with San Diego North Convention and Visitors Bureau (SDNCVB) 9. Pitch editorial to travel writers and write relevant content for the website, Including: a. Pitch story ideas, whats new, and host travel writers b. Coordinate media FAMs in partnership with San Diego Convention and Visitors Bureau (ConVIs) and SDNCVB 10. Manage the visitor center, visitor publications and collateral, including: a. Service visitor walk-ins with visitor information. b. Solicit opt-ins for future email marketing communications c. Refer visitors to local tourism suppliers d. Managing visitor publications distribution and other collateral. 11. Develop partnerships and coop opportunities with Carlsbad CTBID hotels, local tourism suppliers, and regional DMOs, such as ConVis and San Diego North. CTBID Attorney Approved Version #05.06.08 11 FYll -PROGRAM OF WORK-PROPOSED carisbad Timing and Tactics 01 Q2 Q3 Q4 Budget Comments Prioritize and develop market Intelligence on the leisure travel segment Extract Carlsbad visitor information from SDCVB Visitor Profile Study Expand STR subscription to include key competitive markets Manage Interactive Agency Program of Work Including pay-per-click advertising, online banner advertising, email marketing, content development, social media, promotions 5,000 SDCVB Research Center 309,000 Mindgruve Review CTBID Grant applications and make funding recommendations to the CTBID Board Board evaluation Develop partnerships and coop advertising opportunities Produce print advertising for inclusion on State and local DMO programs Two email campaigns, meetings market Manage visitor publications and collateral Evaluate how to scale back distribution costs Evaluate different models for managing a visitor guide for future years 60,000 37,609 15% reduction YOY Earn unpaid media exposure through public relations Pitch story kleas, whats new, host travel writers V V V V Coordinate media FAMs In partnership with regional DMOs Travel & entertainment V V V V Contracting for Meetings Market Leads/Bookings Groups leads/bookings services V V V V Partnerships & subscriptions with regional and national tourism organizations V V V V 10,000 8% increase YOY 60,000 San Diego North CVB 9,500 DMA! database Regional DMO memberships TOTAL PROMOTIONAL PROGRAM OF WORK Approved by VisitCarlsbad Board of Directors 491,109 April 19, 2010 May 10, 2010 REV FYll VISIT CARLSBAD BUDGET - PROPOSED carisbad FYll Proposed Percent Variance FYIO Forecast FYIO Budget Variance Budget to FYIO Forecast Cairyover INCOME PubUc Sources CTBID Revenues 722,895 722,895 0 744,582 1 3% City of Cartsbad Total Public Sources 722,895 722,895 0 744.582 TOTAL INCOME 722.raS 722,895 744,582 3% EXfENSE Labor Salaries 181,000 185,000 4,000 186,430 2 3% Payroll Taxes 14,863 14,900 37 15,309 2 i% Benefits 21.660 18,400 (3,260) 22,309 2 3% Total Labor 217,523 218,300 777 224,048 3% Promotional Programs Advertising & Production 59,229 60,000 771 60,000 1% Research 3.500 5,000 1.500 5,000 3 30% Outside Services-Interactive Marfcetinf 296,916 300,000 3,084 309,000 4H Outside Services-Group Direct Sale: 60,000 60,000 0 60,000 4 0% Travel & Entertainment 9,217 14,700 5,483 10,000 5 8% Dues & Sidiscriptian 9,545 7,500 (2,045) 9,500 0% Collateral Production & Fulflltmenl 43,408 32,000 (11,408) 37,609 -15% Total Promotional Programs 481,816 479400 (2,616) 491,109 2% General Administration Bank Charges S38 (538) Sffi) -8% Equipment Rental & Maintenance 4,612 7,000 2,388 4,600 0% Facility Repair & Maintenance 86 (86) 80 •7% InsurafKe 2,234 2,395 101 2,300 0% Office Supplies 4,239 700 (3,539) 4,000 -6% Postage 1,201 700 (501) 1,200 0% Taxes 45 (45) 45 0% Telephofte 5,015 3,150 (1,865) 5,000 0% Utilities 2,806 3,750 942 2,800 0% Professional Senses (legal, audit; 6.890 5.700 (1.190) 6,900 0% Volunteer Prt^m 1,042 (1,042) 1,000 -4% Miscellaneous 1.179 2,000 821 1,000 -18% Total G&A 29,948 25.395 (4,553) 29,425 -2% TOTAL EXPENSE 729,287 722,895 744,582 2% OVER/(UNDER) (6,392) 0 (0) FOOTNOTES 1 Forecasted at 3% increase over FYIC 2 Merit increase of 3% 3 Increase STR subscription to cover competitive se > 4 Assumes same contract fw FYll 5 Addiitonai ^ds for Pf< hostir^ Approved by VtsitCarisfaad Board of Directors April 13. 2010