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HomeMy WebLinkAbout2013-12-04; Carlsbad Tourism Business Improvement District; 12-13-97; Tourism StudyCARLSBAD TOURISM BUSINESS IIVIPROVEMENT DISTRICT (CTBID) AGENDA BILL AB# 12-13-97 Tourism Study CTBID STAFF riA^ GENERAL -^-^^-^ COUNSEL MTG. 12-04-13 Tourism Study CTBID STAFF riA^ GENERAL -^-^^-^ COUNSEL Tourism Study RECOMMENDED ACTION: Receive report from Community and Economic Development Director, Kathy Dodson on the City of Carisbad's recent Tourism Study Request for Proposals and discuss the CTBlD's interest in cost sharing and participation on the consultant selection committee. ITEM EXPLANATION: The tourism industry is a strong economic driver in the City of Carlsbad. Transient Occupancy Taxes (TOT) provide 12 percent ofthe city's general fund revenue, in addition to sales and property tax revenue generated by the industry. Carisbad attracts 2.7 million visitors each year, and there are over 1,500 businesses that serve these visitors, providing jobs for over 11,000 employees. The tourism industry in Carisbad was hit hard by the recession, with TOT dropping from a high of $14.3 million in FY 2007-08 to a low of $12.9 million In FY 2009-10. The industry has now completely recovered, and TOT was at an all-time high in FY 2012-13 with $14.7 million in revenue. Room nights sold in FY 2012-13 were 917,000, compared to 856,000 last year (FY 2011-12). In FY 2009-10, room nights sold were 776,000. Room rates have also recovered, with the average daily rate (ADR) for rooms rising to $147 for the period from January to June 2013, up from $145 the prior calendar year. In 2010, ADR was $134. Even though we have seen a strong recovery in the tourism market, there are still some weaknesses in this sector that should be addressed. Carisbad tends to have a low annual occupancy rate when compared with other California destination cities. Our current average annual occupancy rate for hotel rooms is 66 percent, which is above the national average of 61 percent. This compares with San Diego/La Jolla at 72 percent, Anaheim at 75 percent and Santa Monica claiming an 84 percent average annual occupancy rate. Occupancy rates in Carisbad are extremely variable over the course of a year, with occupancies above 80 percent in the peak summer months and falling to below 50 percent during the winter (Exhibit 1). Given Carisbad's year-round good weather and attractions such as the beach, LEGOLAND Califomia, golf courses, and great shopping options, we have the opportunity to improve our occupancy rates in the off-season. To better understand where these opportunities are, City of Carisbad staff recommended to the City Council the completion of an economic study of Carisbad's tourism industry that compares our city with similar destination cities and analyzes occupancy rates by room type, tourism marketing spending return on investment and other tourism data that would provide strategic recommendations to improve upon our strengths and weaknesses. At its September 2013 meeting, the Council directed staff to issue a Request for Proposal (RFP). The RFP (Exhibit 2) was issued on September 30, 2013 and was due to the City on October 21, 2013. A total of nine proposals were received ranging in price from $8,500-$107,900. Before the final recommendation Is made to the City Council, the City would like to discuss whether or not the CTBID would be interested in cost sharing and participation on the committee to select the consultant to perform the study. FISCAL IMPACT: None. ENVIRONMENTAL IMPACT: This action does not qualify as a project under the California Environment Quality Act ("CEQA") and will not have a physical adverse effect on the environment (CEQA Regulation 15378(b). EXHIBITS: 1. Carisbad Tourism Infonnation Data Sheet 2. Request for Proposal for City of Carisbad Tourism Study DEPARTMENT CONTACT: Cheryl Gerhardt, 760-602-2753. chervl.qerhardt@.carisbadca.gov Exhibit 1 Carlsbad Tourism Information and Data August 2013 Chart 1: Transient Occupancy Tax {in millions $16.0 $14.0 $12.0 $10.0 T $8.0 $6.0 $4.0 $2.0 $0.0 <,A'V^ 14.7 V Chart 2: Transient Occupancy Tax (in millions) Revenue separated between hotel and timeshare $16.0 • Timeshare $14.0 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 Exhibit 1 Chart 3: Hotel Occupancy Rate Variance in Hotel Occupancy Rate by Month (two highest years) 2012 2008 85% 80% 75% 70% 65% 60% 55% 50% 45% 40% Jan Feb Mar April May June July Aug Sept Oct Nov Dec -page break- Chart 4: Hotels In Carisbad Exhibit 1 Hotels (citywide) # Rooms 1 BEACH TERRACE 48 2 BEACH VIEW 41 3 BEACH WALK VILLAS 9 4 CARLSBAD BY THE SEA RESORT 149 5 CARLSBAD INN HOTEL 62 6 COMFORT INN 46 7 COURTYARD BY MARRIOTT 145 8 ECONO LODGE 39 9 EXTENDED STAY AMERICA 106 10 GRAND PACIFIC PALISADES HOTEL 90 11 HAMPTON INN 94 12 HILTON CARLSBAO OCEANFRONT RESORT AND SPA 215 13 HILTON GARDEN INN 161 14 HOMEWOOD SUITES 145 15 HYATT HOUSE 94 16 LA COSTA RESORT 610 17 LA QUINTA CARLSBAD 112 18 LEGOLAND HOTEL 250 19 OCEAN VILLA AT CARLSBAD 8 20 MOTEL 6 #1021 109 21 MOTEL 6 #1351 138 22 MOTEL 6 #471 160 23 OCEAN PALMS BEACH RESORT 50 24 PARK HYATT AVIARA RESORT 329 25 PEUCAN COVE 10 26 QUALITY INN AND SUITES 126 27 RAMAOA INNS 121 28 RESIDENCE INN 121 29 ROADWAY INN 66 30 SCANDIA MOTEL 15 31 SEASHORE RESORT 9 32 SHERATON CARLSBAO 250 33 SURF MOTEL 28 34 TAMARACK BEACH RESORT 25 35 WEST INN 86 TOTAL 4,067 Exhibit 1 Chart 5: Major Timeshare Properties in Carlsbad Major Timeshare Properties # Rooms 1 CARLSBAD INN HOTEL 132 2 CARLSBAD SEAPOINTE 95 3 FOUR SEASONS TIME SHARES 246 4 GRAND PACIFIC MARBRISA 155 5 GRAND PACIFIC PALISADES 161 6 HELM / TAMARACK BEACH RENTALS 56 7 LA COSTA RESORT AND SPA* 58 TOTAL •fractional ownership Chart 6: Future potential hotel projects 903 Properties U Hotel Rooms # Timeshare Rooms 1 DKN HOTEL-SPRINGHILL SUITES 104 2 FAIRFIELD INN 100 3 FOUR SEASONS AVIARA 108 4 GRAND PACIFIC MARBRISA 116 5 HOLIDAY INN 133 6 UCOSTA RESORT ANO SPA 234 7 LUMIERE HOTEL 39 8 SHERATON PHASE II 100 9 STAY8RIDGE SUITES 106 TOTAL 816 224 EXHIBIT 2 REQUEST FOR PROPOSALS FOR CITY OF CARLSBAD TOURISM INDUSTRY STUDY September 30,2013 /</FO^^ PROPOSALS DUE: 5:00 P.M. (PST) Monday. October 21.2013 RETURN TO: City of Carisbad Community & Economic Development 1635 FaradayAvenue Carisbad, CA 92008 Attention: Kathy Dodson REQUEST FOR PROPOSALS (RFP) FOR CITY OF CARLSBAD TOURISM INDUSTRY STUDY I. INTRODUaiON The City of Carisbad (the City) is seeking proposals from qualified firms for professional services to conduct an in depth analysis of the cit/s tourism industry and to provide a strategic action plan. The study is being conducted to provide the City with a thorough understanding of the details and data related to tourism and to understand why Carisbad does not peri'orm as well as other similar California destination cities. The study is intended to provide the basis for a strategic action plan to help improve Carisbad's performance as a year-round tourism destination, II. PROJEa BACKGROUND AND DESCRIPTION A. Project Background The City of Carisbad is a scenic coastal community located in North San Diego County, 35 miles north of downtown San Diego and 54 miles south of the John Wayne Airport in Orange County. The city's population is almost 107,000 and covers 39 square miles, 40 percent of which is dedicated to open space, including three lagoons, 46 miles of hiking trails and neariy seven miles of coastline. The city benefits from the southern California coastal climate with annual average high temperatures ranging from 62 to 71 degrees throughout the year. On average, the city receives less than one inch of precipitation per month. Founded because its mineral water attracted visitors from throughout the region, Carlsbad continues to be a Southern California tourist destination. In addition to those attracted to the natural amenities (beaches, lagoons and trails), Carisbad is home to Legoland California and the first U.S. Legoland Hotel. The city has two worid-class resorts -La Costa Resort & Spa and the Park Hyatt Aviara. Both resorts offer tournament-level golf courses. The Crossings municipal golf course and the Rancho Carlsbad course are two other courses available to visitors. The Carisbad Premium Outlets offer year round designer retail brands to the region's residents and visitors. Carisbad also attracts thousands of visitors from May through June when the Flower Fields are In full bloom. Active events also attract outside visitors to Carisbad. The city hosts annual marathon, triathlon and 5K races. The city's tourism and hospitality industry supports over 11,000 jobs and 1,500 local businesses. It provides 12 percent of the city's general fund, generating over $14 million in Transient Occupancy Tax (TOT) revenue in FY 2012-13. Carisbad is the county's second largest generator in TOT revenue behind the City of San Diego. The city has over 4,000 hotel rooms and over 900 time share units. Tourism revenues are generated by the city and two business improvement districts. The city's transient tax rate is 10% on total rent receipts. The Carlsbad Tourism BID (CTBID) levies a $1 assessment on each occupied room per night. The Carisbad Golf Lodging BID (CGLBID) is a voluntary district that levies a $2 assessment on each occupied room per night. The CTBID assessment is to administer the marketing and visitor programs to promote the City of Carisbad as a tourism destination. The CGLBID assessment is to promote golf related overnight stays in Carlsbad. Visit Carlsbad is the official destination marketing organization for Carisbad and they are funded through CTBID revenue ($910,000 in FY 2012-13). B. Project Description Industrv Studv and Action Plan Despite these year-round attractive amenities, the city's average annual occupancy rate is 66 percent. Carisbad's vacancy is extremely variable on an annual basis, achieving occupancy over 80% in the summer months and dropping below 50% between November and January. This is below occupancy rates in comparable cities such as San Diego, Santa Barbara, Santa Monica and Anaheim. The city seeks a study to analyze the tourism industry in Carisbad in order to understand why the city is not performing as well as comparable California destination cities. Together with the study, the City of Carisbad seeks a strategic action plan providing recommended actions and strategies to improve and prepare for future tourism opportunities. 111. SCOPE OF REQUIRED SERVICES The Consultant will design a study and action plan program to address the following needs. The Consultant will meet with the economic development team at designated key points in the assessment process to provide updates and receive feedback. Task 1; Analvsis: The following areas should be analyzed. Consultants are encouraged to provide any additional data, metrics or approaches that will further the analysis of Carisbad's tourism industry to better inform the development of an action plan that wilt improve the city's ability to capitalize on market opportunities. Companson with similar California destination cities: Consultant is expected to suggest comparison cities 1. Hotel occupancy rate and TOT revenue 2. Number of rooms by category per visitor and TOT revenue. 3. Tourism marketing spending by category 4. Return on investment in tourism marketing spending 5. Market segmentation 6. Room rate by type Carlsbad tourism analysis 1. Analysis of potential increases in occupancy, TOT and spending 2. Potential return on investment of tourism marketing spending 3. Segmentation analysis - spending and stay duration by segment. 4. Hotel mix analysis- by property type (e.g., resort, limited service, extended stay, economy, etc.) 5. Qualitative report on successful marketing programs of destination cities in California 6. Organizational analysis of Carisbad's tourism funding structure with comparative report on other organizational examples and performance metrics. Analysis should include revenue streams that fund tourism as well as tourism expenditures. Task 2: Strategic Action Plan: Based on the industry analysis conducted in Task 1, the Consultant shall develop a strategic action plan recommending actions and strategies to help the City of Carisbad improve its performance as a California destination city. The plan should include specific recommendations for strengthening the tourism industry partnerships and collaborations. Recommendations may also include but not be limited to: changes in revenue streams and organizational structure; recommendation of untapped or underrepresented markets; successful marketing strategies and tactics. Task 3: Presentations and Reports: Consultants shall prepare the following reports: 1. Report on analysis of Carisbad's tourism industry at the end of Task 1. Consultants would be expected to present this information to internal city staff. 2. Five copies of a draft final report. The report should include: a. An executive summary. b. An analysis of the results. This section should include a verbal discussion of the results as well as graphic illustrations of significant findings. c. Strategic action plan. The action plan should include any relevant timing or prioritization related to the recommendations. 3. Presentation to City Council presenting major findings of study and most significant recommendations in the action plan. V. PROPOSAL REQUIREMENTS Contents of the Proposal The proposal shall Include the following items in the order listed: 1. General - The proposal should be concise, well-organized, and demonstrate the consultant's qualifications and experience applicable to the project. 2. Firm Experience - Provide a summary of projects that are similar in scope (limit to the three most applicable) to the type of study noted herein. The summary should include client name, description, project team, date completed and total project cost. 3. Project Team - Provide the names and qualifications of the key individuals who will be responsible for delivering these services, their respective roles and the organizational structure of the team. Technical support staff should be included if they will perform a significant role in the preparation ofthe work products. Ifthe firm has multiple offices, the office of record for each team member shall be listed as well as the primary office location where the work is to be peri^ormed. Please include the percent of time to be spent on the project by each key individual. 4. Project Approach & Schedule - Provide a summary of the firm's proposed approach to the project. Approaches should stress efficiency and innovative ways to achieve the scope of work in a cost-effective, timely manner. Include a proposed schedule for the product delivery. Provide a statement of time commitment by the firm to this project, justifying the firm's ability to complete the project within schedule. 5. Cost Proposal - Provide the total direct and indirect costs to complete all tasks identified in the Scope of Work, or as modified by a proposed alternate approach. Include a list of any sub consultants proposed for the project, the scope of work and cost for each sub consultant, and the approximate percentage of the work (as a percentage of the total project) to be performed by each sub consultant. VI. Resources 1. 2012 San Diego Convention & Visitor's Bureau Carlsbad Profile: http://www.carlsbadca.gov/services/departments/economicdevelopment/Documents/ 2012$DCVBProfile.pdf 2. August CTBID Financial Report: http://www.carisbadca.gov/services/departments/economicdevelopment/Documents/ AugustCTBIDFinancialReport.pdf 3. Visit Carisbad: httD://visitcarlsbad.com/ 4. Hospitality & Leisure Infographic: http.//www.carisbadca.gov/services/departments/economicdevelopment/industries/k ev-industries/Pages/hospitalitv-leisure.aspx SELECTION PROCEDURE Proposals will be reviewed and ranked by a selection committee composed of city staff members. During the evaluation process, the selection committee and the City of Carisbad reserve the right to request additional information or clarification from firms responding to this RFP. All proposals deemed responsive by the committee will be evaluated using the following criteria (listed in no particular order of importance or value of rating). Proposed services and methodology Overall response to request Best value Schedule Related experience of firm and project team, as related to this request If necessary, and at the sole option of the city, the top firms may be invited to an interview prior to final selection. If the city selects this approach, sufficient time will be given to the firms to prepare for the interview. Selection will be based upon the consultant's current ability to provide the highest level of quality services that meets the requirements and goals of this RFP, the needs of the city, and provides the best value to the city. Upon ranking of the proposals based on a review of the selection criteria, staff will begin negotiations with the firm as to final scope of work, schedule and price. If staff is unable to reach an acceptable agreement with the selected firm, staff will terminate negotiations, and initiate negotiations with the next-ranked firm. Upon conclusion of successful negotiations, staff will recommend to the city management that the city enter into the proposed agreement. A copy of the city's professional services agreement is attached for your review. The form of this agreement will not be subject to negotiations; therefore, if you are not able to sign this agreement do not submit a proposal. The City of Carisbad reserves the right to reject any or all proposals or any part of the proposal, to waive minor defects or technicalities, to award multiple contracts, or to solicit new proposals for the same scope of work or a modified scope of work. Vll. SUBMITTAL Submit five (5) original copies of your proposal no later than 5 p.m., October 21, 2013. Please address the submittal to: KATHY DODSON COMMUNITY & ECONOMIC DEVELOPMENT DIRECTOR CITY OF CARLSBAD COMMUNITY & ECONOMIC DEVELOPMENT 1635 FARADAY AVENUE CARLSBAD, CA 92008 Proposals received after the specified time will not be considered and will be returned to the consultant. Any questions you may have pertaining to this RFP should be addressed to Kathy Dodson via email, kathv.dodson@carlsbadca.gov. Questions will not be accepted in any other format. Answers citing the question, but not identifying the questioner, will be distributed simultaneously to all vendors who received the RFP. Any other officer, agent, or employee of the City of Carisbad will not accept verbal questions regarding this RFP. All questions regarding this RFP must be received in writing (via e-mail) no later than October 7, 2013. Written responses to these questions will be distributed via email to all vendors no later than October 11, 2013. Thank you for your Interest and we look forward to reviewing your proposal. KATHY DODSON COMMUNITY & ECONOMIC DEVELOPMENT DIRECTOR Attachment "A" Schedule for nomination, selection and award Attachment "B" Professional Services Agreement ATTACHMENT "A" SCHEDULE FOR NOMINATION, SELECTION AND AWARD The City anticipates the process for nominating and selecting a consultant, and awarding the contract will be according to the following tentative schedule: A. Issue RFP September 30, 2013 B. Questions Due to City October 7, 2013 C. Responses to Questions Posted October 11,2013 D. Proposal Due Date October 21, 2013 E. Oral Interviews (if necessary) Late October 2013 F. Selection and Notification Early November 2013 G. Contract Negotiations Complete Mid November 2013 F. Approval of Contract Early December 2013 G. Notice to Proceed with Work January 2014 The above timeframes are estimates only. Carlsbad Tourism Study RFP Proposal Kathy Dodson August 20, 2013 ^ C CITY OF >^ CARLSBAD Carlsbad Tourism Overview Tourism in Carlsbad provides: • 12% of the city's General Fund revenue • Support for over 1,500 local businesses • 11,000 jobs CARLSBAD Carlsbad's Tourism Industry Size • 4,067 hotel rooms • 903 time share units • $14,702,411 in FY 2012-13 TOT revenue • 2"^^ largest TOT revenue generator in San Diego County ($150,000,000 - City of San Diego TOT revenue) CTBID Assessment Revenue $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 Feb Mar April May June July Aug Sept Oct Nov Dec >2008 •2009 •2012 CITY OF CARLSBAD Comparison Data Table TOT Rate FY 2012 TOT Rev Avg. Annual Occ. Rate Carlsbad 10% $12,863,391 66% San Diego/La Jolla 10.50% $150,819,218 72% Santa Barbara 12% $13,661,701 68% Santa Monica 14% $34,874,000 84% Anaheim 15% $82,605,000 75% Carlsbad Tourism How do we straighten out the curve? 85% 80% 75% 70% 65% 60% 55% 50% 45% 40% Hotel Occupancy Rate 2012 2008 Jan Feb Mar April May June July Aug Sept Oct Nov Dec CITY OF >^ CARLSBAD Occupancy Rate Sv\/ings • Summer occupancies are typically above 80% • Off season occupancy rates dip below 50% Amenities • Carlsbad has year round good weather • Carlsbad attractions such as LEGOLAND California, the beach, golf courses and shopping venues such as the Carlsbad Premium Outlets are open year round CITY OF >^ CARLSBAD Comparison Conclusions • Tourism occupancy rates are lower than in similar destination cities • Off season drop doesn't match with our year round weather and amenities • Comparative industry data is needed to develop a strategic plan to improve performance <^.t CITY OF Request for Proposal Objective Gain an understanding of how Carlsbad's tourism industry performs related to similar destination cities dentify opportunities to improve Carlsbad's annual occupancy rate, which will help existing businesses within current infrastructure CITY OF CARLSBAD Tourism Study - Comparison Comparison with similar California destination cities • Hotel occupancy rate and TOT revenue • Numberof rooms by category per visitor and TOT revenue • Tourism marketing spending by category • Return on investment in tourism marketing spending • Market segmentation • Room rate by type Tourism Study - Analysis Economic Analvsis • Analysis of potential increases in occupancy, TOT and spending • Potential return on investment of tourism marketing spending • Segmentation analysis - spending and stay duration by segment Marketing Analvsis • Qualitative report on successful marketing program of destination cities in California CARLSBAD Tourism Study - Action Plan Based on the analyses, provide recommended actions and strategies to improve and prepare for future opportunities. << CITY OF CARLSBAD Recommendation Direct staff to prepare and issue a Request for Proposal for professional services to develop an economic analysis of the tourism industry in Carlsbad 100% Updated Information Carlsbad Occupancv 12-month Trend so NEWPORT IT BCH/DANA PT Y 2013 SD/LA JOLLA SD/HARBOR/SHELTER PALM ANAHEIM SANTA BARBAI SPRINGS MARIA MSA ^ CARLSBAD 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Updated Information Jan Feb Mar Apr May Jun Jul Aug Sept Oct •Carlsbad Transient —San Diego County Transient Carlsbad Group San Diego County Group CITY OF ^ C , T ^ CARLSBAD Request for Proposals Based on approval of project from City Council: • RFP issued on September 30, 2013 • RFP was posted online and 11 companies were notified • Proposals were due on October 21, 2013 • Nine proposals were received • Preliminary review conducted on November 14, 2013 and top four candidates identified ($26,425 - $107,900) CITY OF ^ CARLSBAD CTBID The city would welcome CTBID participation in the selection and management ofthe tourism study contract. Financial Update Mm 120,000 100,000 80,000 60,000 40,000 20,000 o yv /V /V <y A? ^ <y ^ Moffth of hotc^i stav Mi N-^' Hotel Timeshare El f* *^ ft/ 53% $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 :|an Feb Mar April May June July Aug Seot Oct Nov Dec • 2008 0 2009 0 2010 H2011 0 2012 0 2013 Month of hotel stay i I ^ I 11 w 90.0% 80.0% 10.0% 0.0% ^^RSllilllll NT' ^<f s^<.^' onth of hotel stay • 2007 BIOOS • 2009 a 2010 •2011 a 2012 . 2013 *Does not include comp rooms " *- :--:>J'/a^'^ '3^ 30% 250/0 -IQO/o I 1 • 1 1*** I 1 %M I ^i^^ ^ ^fc ^ nr Sept Oct Nov Dec Jan Feb March April May June July Aug Sept Month of hotel stay • CTBID BTOT ^ '-.-if I I ^1 This slide shows how actual revenues are tracking compared to the budget on a month to month basis. REVENUES JULY AUG SEPT OCT YTD NOV DEC JAN FEB MAR APRIL MAY JUNE Budget $ 88,555 $ 105,732 $ 102,298 $ 72,942 $369,526 $75,633 $ 58,633 $56,774 $ 63,889 $ 66,064 $78,330 $80,200 $ 75,950 Actual 93,843 109,101 103,683 77,744 $384,371 Difference over/(unde $ 5,288 $ 3,369 $ 1,385 $ 4,802 $ 14,845 Budget Actual Difference 2013/14 10/31/2013 Revenues: CTBID Assessment $ 925,000 $ 384,466 $ (540,534) Interest Earnings $ -$ 857 $ 857 Total Estimated Revenues $ 925,000 $ 385,323 $ (539,677) Expenditures: 2% Administrative Fee -$ 18,500 $ 7,688 $ (10,812) CCVB Contract $ 750,000 $ 250,000 $ (500,000) Staff support $ 18,000 $ 5,058 $ (12,942) CTBID Grants $ 150.000 $ 5,000 $ (145,000) Total Expenses $ 936,500 $ 267,746 $ (668,754) Actual Actual $ % Revenues: 10/31/2012 10/31/2013 Difference Difference CTBID Assessment $ 361,857 $ 384,466 $ 22,610 6.2% Interest Earnings $ (263) $ 857 $ 1,119 -425.9% Total Estimated Revenues $ 361,594 $ 385,323 $ 23,729 6.6% Expenditures: 2% Admin. Fee - City $ 7,238 $ 7,688 $ 450 6.2% CCVB Contract $ 266,668 $ 250,000 $ (16,668) -6.3% staff support $ 2,795 $ 5,058 $ 2,263 81.0% CTBID Grants $ -$ 5,000 $ 5,000 0.0% Total Expenses $ 276,701 $ 267,746 $ (8,955) -3.2% 1 • 1 • I October CTBID Revenue collections $77,744 October TOT Revenue $1,202,854 October Occupancy rate 62.3% Last 12 months CTBID rev is up 6% over the prior 12 month period Last 12 months TOT rev is up 16.24% over the prior 12 month period Current Reserve balance = $113,000 Ave Occupancy rate last 12 months = 63% Total number of hotel rooms 3,943