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HomeMy WebLinkAbout1985-03-26; City Council; 8106; Standards &d Regulations Security Alarm SystemsCX) r-- N r-i • ~ • ~ rel ~ i Cl -~ LLJ r-l > •.-1 0 0 a:: ~ a. a. ~ lO co z I \0 0 N I j:: M (.) c( ...I 0 z :) 0 (.) AB# lr!O (.f) MTG. 3/ 26/ 85 DEPT._P;..;.O~L __ ,~ , .... "li\ CIT.._ JF CARLSBAD -AGEND, JILL TITLE: ORDINANCE TO ESTABLISH STANDARDS AND REGULATIONS FOR SECURITY AND EMERGENCY ALARM SYSTEMS AND ESTAtlLISH CRIMINAL PENALTIES FOR VIOLATIONS OF THt ALARM SYSTEM RECOMMENDED ACTION: DEPT. HD.~~~ CITYATTY.-c-- CITYMGR. __ liltroduc'"' 'Jrciinance No./J1f establishing standards and regulations for security and emergency alarm systems and establishing criminal penalties for violation of the ordinance. ITEM EXPLANATION In the past several years the dramatic increase in crime prevention interest has resulted in a similar increase in the number of alarm systems utilized by business and residential users. With this increase there has been a subsequent increase in the number of false alarms to which the police must respond. In th~ first six months of 1984, 896 alarm calls were received by the police department. Of those calls 889 (99.3%) were false alarms. Informal attempts to alleviate the false alarm rate have failed. Users blame alarm companies and the companies blame the user; the end result is increased false alarms. Many cities in the state and co~nty have enacted alarm ordinances similar to this proposal and have been successful in reducing their false alarm rate. Input has been received during meeting that were held with local business groups (Carlsbad Chamber of Commerce, ~illag: Merchant Association and individual business owners) and local alarm companies. Ti.a general feeling of these groups is favorable to this type of proposal. This resolution would authorize the Chief of Police to discontinue responses to alarm systems which have false alarms in excess of specified standards in the ordinance. The nonresponse policy will be the primary method used to gain compliance. The misdemeanor sanctions would only be used as a last resort • FISCAL IMPACT A $25 fee is required for every alarm permit. There is a six month period during which existing systems must obtain a permit. Although there presently is no way to determine the number of alarm systems currently in the city, 500 is a reasonable estimate. (500 X $25 = $12,500) An analysis of officer time spent during the first six months of 1984 in responding to false alarms results in an approximate cost of $22,580. This figure should be reduced sirnificantly with the enactment of the ordinance. The Crime Prevention Offiter will be charged with ~dministering the ordinance. No additional personnel is required. EXHIBITS: --- 1. Ordinance No. Id 1f" • 2. Memorandum to Chief of Police from Crime Prevention Officer Matney • 3. 1984 alarm study by Officer Matney. 4. Excerpt from User Fee Analysis Study compiled by David M. Griffith Associates. II l 2 3 4 5 • 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 .28 ORDINANCE NO. 1278 AN ORDINANCF OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA AMENDING TITLE 8 OF THE CARLSBAD MUNICIPAL CODE BY THE ADDITION OF CHAPTER 8.50 REQUIRING REGISTRATION OF ALARM AGENTS, ISSUING ALARM PERMITS, ESTABLISHING STANDARDS AND REGULATIONS FOR SECURITY AND EMERGENCY ALARM SYSTEMS NOT INCLUDING FIRE ALARM SYSTEMS, EQUIPMENT OR DEVICES AND ESTABLISHING CRIMINAL PENALTIES FOR VIOLATION OF THE ALARM SYSTEMS ORDINANCE, AND BY THE AME~0 MENT OF TITLE 1, CHAPTER 1.08 OF THE CARLSBAD MUNICIPAL CODE REtATING TO·PENAtTIES·FOH·VIOtATION·OF·CHAPTER·8~50. The City Council of the City of Carlsbad, California does ordain as follows: SECTION 1: That Title 8 of the Carlsbad Municipal Code is amended by the addition of Chapter 8.50 to read as follows: SECTIONS: 8.)0.iru'5° 8.50.010 8.50.020 8.50.030 8.50.035 8.50.04() 8.50.050 8.50.055 8.50.060 8.50.070 8.50.080 8.50.090 8.50.100 8.50.110 8.50.120 8.50.130 8. 5 0. 140 8.50.150 8.50.160 8.50.170 CHAPTER 8.50 ALARM SYSTEMS Authority Definitions Registration of alarm agents Alarm perm! ts Owner or lessee responsibilities Direct dial telephone devices Suspension of alarm permits Appeals to chief of police Appeals to C lty Councll Unauthorized alarm Right to dis~ontinue response Alarm system standards and regulations Automatic shut off requirements Delay device requirements Power supply requirements Alarm testing Prohlbi t ions Limitation on liability Criminal penalties Severabillty of provisions 8 ~ 50~ 005 Author! 1:->'. • This chapter is adopted pursuant to Business and Professions Code Section 7592.8. 8;50;010· ·Deflnltions. For the purpose of this chapter, the following words and phrases shall be construed as set forth in this section unless it is apparent from the context that a different meaning ls intended • l 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ( 1) "Alarm Agent II means any person employe-:i by an alarm business whose duties include selling, altering, installing, maintaining, moving, repairing, replacing, servicing, monitoring, responding to, or causing others to respond to an alarm system, in or on any building, structure, or facility or the supervisor or manager of a person employed by an alarm business to perform any of those duties. This definition shall not apply to any person employed by the City of Carlsbad Police Department or Fire Department while the oerson is acting within the course and scope of his employment, (2) "Alarm Business" mean~ the business carried on by an lndividuat, parlnership, corporation, or other entity of leasing, selling, maintaining, servicing, repairing, altering, replacing, moving, monitoring, responding to or causing the response to, or installing any alarm system or causing to be leased, maintained; serviced, repaired, altered, replaced, moved or installed any alarm system in or on any building, structure, or facill ty. Aiarm business does not include any business excluded from Business and Professions Code Sect ion 7 590. 2. ( 3) "Alarm System" means any electrical or mechanical device which ls designed or used for the detection of any emergency condition, except fire, at a building, structure, or far,11 tty, when such det~ction causes a local audible signal or transmission of a signal or message, or which ls used to evoke a police or medical emergency response. Fire alarm systems are specifically excluded from this definition. Devices which are not used or designed to be audible, visible, or perceptible outside of the protected building, structure, or facility, and auxiliary devices installed by a telephone company to protect a telephone system from damage or disruption are not included in this definition. ( 4) "Audible Alarm" means the sound generated by a device for the detection of an emergency condition at a building, structure, or facility. ( 5) "City" means the City of Carlsbad. (6) "Oay" means one calendar day~ (7) "Emergency Condition" means any condition which may exist requiring immediate police or fire department response to safeguard lives and/or property. (8) "False Alarm" means the activation of an alarm system through mechanical failure or malfunction, or accidental tripping, misoperation or misuse by the lessee or owner of the alarm system or his employee or agent, including mechanical failure or malfunction caused by negligent maintenance of the system. False alarm shall not include alarms caused by malfunction of telephone line circuits or external causes beyond the control of the owner or lessee of the system. -2- 3 l 2 3 4 5 6 7 8 9 10 ll 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ---------------------"'1.---- (9) "Fire Alarm System" means any system, equipment, or device designed or used to warn occupants or notify other persons of a fire condition in or on any building, structure, or facility. Fire alarms are exempt from this chapter. ( 10) "Lessee" means an; person who leases an alarm system or subscriber service for the purpose of detecting an emergency condition at any building, structure or facility. (11} "Person" means any person, firm, corporation, association, partnership, individual, organization or company. ( 12) "Silent Alarm" means any alarm system activation that cannot be detected at the building, structure, or facility of activation. (13) "Smoke Detector" means a device which senses visible or invisible particles of combustion and is designed to .emit upon activation an audible sound sufficient only to provide warning to the occupants of the building, structure or facility in which such device is situated. This chapter shall not apply to smoke detectors. (,~} For the purpose of this chapter, whenever the singular or masculine is used, the term shall be deemed to include the plural, feminine, or body corporate as necessary. 8;50;0 0 ·Re istratlon·of·alarm·a ents. No person shall be emp oye or operate as an a arm agent or an alarm business without first registering his name and a copy of his state issued identification card with the Chief of Police. Every alarm agent while so engaged shall carry on his person the state issued identification card and shall display such card to any police officer upon demand. _li;50~0,30· ·Alarm·permits. No person shall install, maintain,7"ease, service, repair, alter, replace, move, use any security or emergency alarm system without first obtaining a City Alarm Permit. A twenty five dollar fee and an applicatio~ approved by the Chief of Police shall be required for such permit. The alarm permit application shall include the alarm location, type of alarm system (silent or audible activation), type of response requested (robbery, burglary, or medical ~mergency), name of business (if applicable), name, home address, phone number of alarm user, subscriber or owner, telephone number at alarm locatlon, and additional names, addresses, and phone numbers of responsible persons for emergency notification. The alarm permit shall be required for each building, structure, or facility that uses an alarm system that could evoke an emergency response. Alarm permits are issued indeflnately to the alarm user, subscriber, or owner provided the requirements of this chapter are not violated. A new permit shall be required upon sale or transfer of alarm location. Alarm permits shall be required for existing systems within six months from the date of adoption of this ordinance. -3- 4 / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 8.50.035 Owner or lessee responsibilities. The owner or lessee of an alarm system or systems shall provide the Chief of Police with his current malling address and the names, addresses and phone numbers of two persons to contact in the event of an emergency. In the event his own malling address or the names, addresses and phone numbers of such persons change, the owner or lessee shall supply the changes to the Chief of Police within two days of the change. The person or persons listed shall be required to be present at the alarm location within twenty minutes after being advised that the Carlsbad Police Department has received any signal or message of alarm activation indicating an emergency condition. Violation of this section is grounds for revocation of an alarm permit. 8~50;040 Dlrect·dlal telephone devices. Ho person shall lease, ma!ntaln, servlce, repa!r, alter, move, install, or use any alarm system which dlrectly dials any telephone number of the Carlsbad Police Department or the Carlsbad Fire Department. 8; 50;,050 1 Suspension· of· alarm· eerml ts. If, at any time, it sfiali come to the attention of the Chief of Police that the owner or lessee of an alarm system has violated any provision of this chapter, rules or regulations made pursuant to this chapter, including but not llmi ted to, false alarms which exceed the numbers permitted pursuant to Section 8.50.080 of this chapter, the Chief of Police may serve such owner or lessee with a written order of permit suspension, which shall state the reason or reasons for such suspension. The said order shall be effective immediately if personally served or 72 hours after the order has been deposited by certified mall in any branch of the United States Post Office, addressed to the owner or lessee of such alarm system. The order shall contain notice of the app-eal procedure established by this chapter. Immediately upon an order becoming effective, the owner or lessee shall discontinue using the alarm system. The alarm system or systems shall not thereafter be used until all necessary repairs have been made and verified by the Chief of Police, or the owner or lessee satisfies the Chief of Police that such system or systems shall be properly used in the future and the Chief of Police has authorized in writing use of the system or systems. 8;50;055 Appeals·to·the Chlef·of·Police. Any action taken pursuant to this chapter may be appealed ·1:0' the Chief of Police in writing within ten days of notice of the action. The appeal shall be addressed to the Chief of Police and shall set forth the facts and circumstances regarding the action. The Chief of Police shall notify the appellant in writing of the time and place set for hearing the appeal. The Chief of Police or his designate shall consider all relevant evidence and shall determine the merits of the appeal. The action appealed shall be stayed during the pendancy of the appeal. 8;50~060· Appeals·to·Clty·Council. has been appea'ie'd to tfie Chief of Poilce may -4- Any act ion which be appealed to the l 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 City Council by filing a written appeal with the City Clerk within ten days of the Police Chief's action. The City Clerk shall notify the appellant in writing of the time and place set for hearing of the appeal. The City Council, at its next regular meeting, held not less than ten days from the date on which such appeal has been filed with the City Clerk, shal 1 hear the appellant and the Chief of Police shall consider all relevant evidence and shall determine the merits of the appeal. The City Councll may affirm, overrule or modify the decision of the Chief of Police and the decision of the City Council shall be final. 8.50.070 Unauthorized alarm. When an audible alarm message or signal is received by the Carlsbad Police or Fire Department that fails to comply with any of the requirements of this ordinance, the Chief of Police is authorized to demand that the owner, lessee, or his representative of the alarm system initiating such audible alarm, message or signal disconnect the alarm system until it is made to comply with the requirements of this ordinance. 8.50.080 Right to discontinue responsJ:_. The Chief of Police reserves the right to discontinue response by police officers to any location of a silent or audible alarm when an alarm permit has been suspended pursuant to Section 8.50.050 of this chapter or when an alarm system has: (1) Two false alarms in any 30 day period; or (2) Four false alarms in any 90 day period; or (3) Six false alarms in any 180 day period; or (4) Eight false alarms in any 360 day period. Upon receipt of satisfactory evidence of correction of a faulty system, or installation of a new system, the Chief of Police shall initiate a new 360 day period for purposes of counting false alarms. 8.50.090 Alarm systems standards and regulations. The City reserves the right to inspect all alarm systems installed within the City to assure compliance with this ordinance. 8.50.100 Automatic shut-off requirements. All alarm systems, excluding fire alarms, shall include a device which will limit the generation of audible sound to not longer than fifteen minutes after activation. 8.50.110 Delay device requirements. All bur9lary detection alarm systems, excluding such alarm systems which generate an audible alarm, shall include a device on all entry and exit doors which will provide a thirty second delay before the original alarm transmission and immediately upon being activated shall emit a signal in such a manner as to be perceptible to a person lawfully entering, leaving or occupying the premises. Such a device ls intended·to provide an opportunity for the person having lawful control of the alarm system to terminate Lts operation after activation but prior to the transmission of a false alarm. -5- ·' . l 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 8.50.120 Power su Rl A security or emergency a arm system sha be supplied with an uninterruptible power supply in such a manner that the failure or interruption of the normal utility electric service will not activate the alarm system. The back up power supply must be capable of at least four hours of continuous operation. 8;~0:130 Alarm·testlng. An owner or lessee of an alarm system shall notify his central receiving station or answering service dnd the Carlsbad Police or Fire Department prior to any service, test, repair, maintenance, adjustment, alteration, or installation of his alarm system which might activate a false alarm and result in a Police or Fire Department response. Any alarm system activated when such prior notice has been given shall not constitute a false alarm. 8:50:140 -Prohibitions. After the effective date of this ordinance, it sfiall be uniawful to install or modify an alarm system which upon activation emits sounds similar to sirens used on emergency vehicles or for civil defense purposes. It shall be unlawful to transmit an alarm indicating that an emergency exists without being specific as to the type of emergency, such as robbery, burglary, fire or medical emergency. 8;50:150 timltatlon·o~·liablllty. The City of Carlsbad ls under no obilgatlon or duty to any owner or lessee of arr alarm system or any other person by reason of any provision in this chapter, or the exercise of any privilege by any owner or lessee of an alarm system, including, but not limited to, any defects in a security or emergency alarm system, any delay in transmission of an alarm message to any emergency unit, or damage caused by nonresponse or in responding to any alarm by any City officer, employee or agent. 8;50~160 ·erimlnal·lenaltles. Any ?erson who willfully violates any pr~vlslo~ of tfi s chapter shall be guilty of a misdemeanor and upo~ conviction thereof shall be punished by a fine not exceeding one thousand dollars, or imprisonment in the county jail not exceeding six months, or both. Each such person shall be gutlty of a separate offense for each and every day during any portion of which any violation of any provision of this chapter is committed, continued, or permitted by such person. 8;50:170 ·Severabllity·of·erovlsions. If any provision of this orctfnance ls for any reason field to be invalid or unconstitutional by the decision of a court of competent jurisdiction, such decision shall not affect the vaiidity of the remaining portions of this ordinance, and the city Council declares that each provision ls severable and that it would have adopted each provision which is not found to be invalid irrespective of the fact that any one or more provisions are declared invalid or unconstitutional. -6- 7 1~ -·---------------- l 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SECTION 2: That Title 1, Chapter 1.08 of the Carlsbad Municipal Code amended by the amendment of Section 1.08.0iO to add Chapter 8.50 to the list of chapters in subsection (a) of Section 1.08.010. EFFECTIVE DATE: This ordinance shall be effective thirty days after its adoption, and City Clerk shall certify to the adoption of this ordinance and cause it to be published at least once in the Carlsbad Jou~nal within fifteen days after its adoption. INTRODUCED AND FIRST READ at a regular meeting of the Carlsbad City Council held on the 26th -~---=---day of Mar _____ , 1985, and thereafter PASSED AND ADOPTED at a regular meeting of said C lty Council held on the 2nd day of _·_Ap_r_i_1 ______ , 1985 by the following vote, to wit: AVES: Council Members easier, Lewis, Kulchin, Cl1ick and Pettine NOES: None ABSENT: lline ATTEST: ALETRA L.u ~erk (SEAL) -7- Sept$nber 19, 1984 . TO: Chief of Police FROM: M. Matney, Crime Prevention ~ffi cer VIA: Captain Vales(~~ RE: 1984 ALARM ORDINANCE FEATURES Every city has different needs and priorities. Many of the alarm ordinance features have been taken from other successful programs and incorporated into a format that considers Carlsbad's unique position. Growth is a predominate factor in Calrsbad and any proposed program should consider this aspect. Since police and fire services directly affect citizen safety) this concern should also be addressed. Another factor to be-considered is cost of the program. The following features of the proposed alarm ordinance program are intended to be custom designed for the City of Carlsbad. 1. Alarm ordinance purpose is to reduce the false alarm rate in the City of Carlsbad by establishing minimum standards for alarm systems and placing responsibility with the alarm user. 2. Term definitions are necessary to insure understanding of words and terms to all parties involved. 3. Exempt alarm systems include fire alarm systems that are required by the Fire Code and Municipal Code and smoke detectors conmonly used in individual residences. 4. Permit requirements assure compliance with the ordinance during the installation of an alarm systam and subsequent use. Permit fee assists in reducing costs of administrating the program to the public. 5. Alarm agent registration reduces the possibility of improper installation by unlicensed or non-professional alarm installers. 6. Prohibits the following devices: a) Direct-dial telephone alarm systems which could jam emergency telephone communications during an emergency. b) Sirens or horns which sound like emergency vehicles or civil defense warnings. c) Audiblr alarm systems which generate sound for more than fifteen mi nut es. d) Unauthorized alarm systems not complying with the ordinance and demands the system be disconnected or repaired. 7. The Chief of Police may discontinue response to any location when an alarm permit has been suspended or revoked. ___________..,_ 1984 Alarm Ordinance Features -2 -September 19, ·l 984 8. An alarm permit may be suspended for failure to comply with the ordinance or by having: (1) two false alarms in any 30 day period; or (2) four false alarms in any 90 day period; or (3) six false alarms in any 180 day period; or (4) eight false alarms in any 360 day period. 9. Requires notification of the Police or Fire Department when an alarm system is tested or serviced. 10. Requires a response by the owner or his agent within twenty minutes after requested to do so by the Police or Fire Department. 11. Power to the alarm system will be supplied in the event of a power outage for a minimum of four hours. 12. Criminal penalties may be imposed on alarm users who fail to comply with the ordinance. 13. Requires alarm companies to advise the Police or Fire Department of the type of alarm activated (burglary, robbery, or medical emergency}: 14. Indefinite alarm permit period. A permit will be valid unless there is a change in ownership or failure to comply with the ordinance. These features represent a comprehensive ordinance program that will serve the city as more and more alarms are installed and will instill a desire to decrease the number of false -alarms in alarm users. Ultimately a reduced alarm rate will enable police to respond more quickly to actual criminal activity and reduce the hazard to officers and the public encountered in false alarm response. PROGRAM COST ESTIMATE Current costs to implement the alarm ordinance program would be minimal. A permit fee requirement as proposed would minimize costs substantially. Estimated costs include the following: 1. Printed cards and form letters (initial cost) * 2. Clerk/Typist time (4-8 hours weekly) $26.00 x 52 (1 year)= $1352.00 $52.00 x 52 (l year)= $2704.00 $350.00 $26.00/$52.00 per week $1352.00/$_2704.00 per year /0 ., 1984 Alarm Ordinance Features -3 -September 19, 1984 **3. Computer terminal (to connect to city computer) (one time cost) $2500.00 * ** With the proposed addition of Police Service Aids and the use of the current V.I.P.S. program these personnel costs may be 1 owe red. An unknown amount of admi ni strat·i ve time will be required to implement the program. Although the program may be implemented without this item, it would be able to assist in reducing personnel workload and program expansion. It could also be used by dispatch, records, and detective personnel and therefore is highly recommended. Due to the fact that the current number of alann systems in the city is not known we can o~ly guess at possible revenue from alarm permits. Based on an educated guess of 400 to 600 alann systems in servicing a reasonable expectation would be that this number would rise in the future. 1. Estimated revenue from alarm permit fees would be in excess of: 500 (guess of current alarms) X $25.00 {proposed permit fee)= $12,500.00 COST REVIEW 1. The current projection for 1984 false alarm response is: $13,532.00 + 2. The Alarm Ordinance start-up cost estimate is: 3. The esti ,nated revenue from pro!)osed permit fees is: $ 4,554.00 + $12,500.00 +- Although cost savings figures depend on compliance with the proposed ordinance, a reasonable expectation would be a substantial cost savings to the City of Carlsbad in the form of reduced falso alarm response. ., I/ I 1984 ALARM STUDY Submitted by: Matt Matney J;z Crime Prevention Officer -----~------- I!'lT'RODllC'.!'I •:'.:: ·rn the past several years, the dramatic increase in crime prevention interest has brought a similar increase in the number of alarm systems utilized by businesses and residences. l~i th this increase, there has been a subsequent increase in the number of false alarms to which the police must respond. It is the purpose of this study to examine the apparent problems of false alarms and analyze ·a possible solution in the fonn of an alarm ordinance. /3 _____ _..t!.......-.. 1984 Alarm Ordinance Proposal There are no current accurate means available for determining how m~ny alarm systems are in servi~e in the City of Carlsbad. In 1982 the alarm calls condition. represents Carlsbad Police Department responded to 144i indicating illegal activity or emergency · · 1421 of these alarm calls were false. This a 98.2~ false alarm rate. (Appendix 1) 1983 alarm figures are not available. In the first six months of 1984, 896 alarm calls were received by the police department. 889 of these alarm notifications were false,representi~g a 99.3% false alarm rate. Current projections of faise alarms for 1984 exceed 1700. (Appendix 1) These statistics show an increasing false alarm rate in spite of advancements made by the alarm industry and alarm technology. What constitutes a false alarm? According to most agencies, ·a "False Alarm" means the activation of an alarm system through mechanical failure, malfunction, improper installation, or the negligence of the owner or of his employees or agents. Alarms caused by vi0lent weather conditions, faulty telephone lines, or earthquakes are usually excluded. Unnecessary false alarms contribute to postponed police services(alarm calls are a high priority), excessive wear on police equipment(police units are generally driven r faster) and officer safety concerns(officers who respond to a high number of false alarms may become complacent and may not always follow proper guidelines for the safe handling of alarm calls). The only Carlsbad officer ever killed in the line of duty was responding to a false alarm(Officer Wesley Fox was killed in a traffic accident on February 13, 1978). In additic:, a substantjal cost is attatched to the policr department for false alarm response. Based on a one month survey of 162 alarms(May 1984), a total of 3,474 minut~s (or approximately 58 hrs.) of patrol time was devnted to responding and checking false alarms. This averaged out to 21 minutes per alarm call. Ifi this survey 15 minutes was spent checking an alarm that no responsible owner or agent would respond to when requested. This alarm was triggered by a burglar thnt could not be detected from the outside of the building. 'Three bur~lary victims contacted the police department thr n~xt mornin~. -1 - l In patrol officer salary alone,responding to false alarm$ during the first six months of 1984, cost the City of Carlsbad S7,076.44(Appendix 1) Although the City of Carlsbad has never formally addressed the problem of excessive false alarms, informal attempts to alleviate the false alarm rate have failed. Contact has been made with numerous chronic alarm users and the predominate attitude of these users is to blame alarm companies. Alarm companies blame users and the end result is increased false alarms. Many agencies in the county and throughout the state faced with similar alarm problems report they have enacted alarm control ordinances. These agencies report excellent success in reducing false alarm rates. Currently the County of San Diego and the cities of San Diego, Chula Vista, El Cajon and Escondido have enacted alarm control ordinances. Contact with major alarm companies working in San Diego county revealed that reputable alarm companies encourage alarm control ordinances. The reason given most often was that the ordinance has a tendency to 11 weed out" less than reputable alarm companies, inferior equipment, and poor service companies. ~nether reason given was that a good alarm control ordinance serves more as a guideline and everyone knows what is expected of them. -2- - To:al ~larm activations during first six months of 1984: Total false alarms during same period(99.3%): Average time spent per alarm(MAy-1984 study): Average officer.pay:· Officer pay per minute: Average salary cost for alarm call response with two officers (minimal response): ~.1893 X 21 minutes= $3.98 $3.98 X 2 officers= $7.96 Salary cost for first six months of 1984 responding to false alarms: $7.96 X 889 false alarms= $7076.44 1982 Costs Total alarm activations during 1982: Total false alarms during same period(98.2%): 1:Average time spent per alarm(Based on a 53 alarm survey): Average officer pay Officer pay per minute Average salary cost for alarm call response with two officers (minimal response): $.1833 X 16 minutes= $2.93 $2.i3 X 2 officers= $~.86 Salary cost for 1982 total false alarms: $5.86 X 1421= $8327.06 . t Adequate records of time spent on various requests for police service have only recently been kept. This survey was done in Feb/Mar of 1983. 896 889 21 minutes $11. 36hr. $.1893 $7.96 $7076.44 • 1447 1421 16 minutes Sll.00hr. S.1833 $5.86 $8327. 06 - Current proiections of 1984 false alarm rate exceed 1700 f°iise alarms. Based on ab~ve information a cost estim~te for 1984 False alarms would be · in-excess of S13, 532. 00 in officer salary alone. Note that the David M. Griffith ~~:fs~ee analysis (excerpt attached) .included ovrrhead and results in considerably higher : r I l Police (Administration) -Total direct and indirect costs of this unit are allocated to Field Operations, Traffic, Investigz.tii:>ns, and Technical Services, based on their respective p(ogram salaries. • Police {Technical Services) -This program is defined as having· three major activities: records/t~aining, crime prevention, and communications. Indirect costs, which consist of both Citywide support and Police Administrative support, are combined with direct operating expenses and distributed to the appropriate activity. Added to the above cost centers are line overhead costs, i.e. supervision by field management (Sergeants, Lieutenants and Captains). In addition the appropriate share of general operating expense is included. The result is a total overhead rate on the Police Officer of 119.4% {to be applied to salaries and benefits). On a productive hourly basis, this translates into a $32 • .50 per hour cost (excluding vehicles), or $36.00 per hour with a vehicle. C. POTENTIAL FEE AREAS {1. False AlarmLJ The Police Department is currently responding to approximately 1,500 burglar alarms per year, of which 1,000 are commercial and .500 residential. Police management believes the number of false alarms will keep pace with, or exceed, the growth of the City. Actual entry is involved in only 2% of all alarms, and of the false alarms, 7 596 involve residences or businesses which are multiple offenders. There is no current fee for a false alarm. r False alarms are not only costly (as they take two units out of service) but possibly dangerous. After responding to situations which ar~ 98% in error, ·there is the very human tendency to not be i 00% vigilant in all potentially dangerous situations. It is, therefore, in the City's best interest to reduce, by whatever means available, the number of faJse alarms. More and more cities are beginning to charge for false alarms. Generally, two or three "free" false alarms are allowed, then either a fee is levied, or the call is not answered. -24-17 2. On a full cost basis, each commercial false alarm costs $54 and each residentlc1.! !alse alarm $24. This af:alysis assumes a commercial respo~ will require two units for 45 minutes of time. The residential response Is assumed to require two units for 20 minutes. At ClJCCCot levels, burglar aiarm responses cost the,J:ity of Carlsbad $64,SOQ. Assuming a continuation of the 98% false alarm rate, and that 7 5% of all false alarms are caused by repeat offenders, the City could realize $47,600 in revenue if a false alarm fee were instituted (at the $54 and $24 rates). It is recognized that .two factors will probably reduce potential income. First, if fees are instituted, there will be a greater ' . incentive to repair faulty systems. This will of course reduce false alarms which is a positive goal. Second, a recordkeeping/monitoring system will have to be ins-tituted if a charge is to be made. Although a cost would be involved such a system should be easy to design and operate and is readily adaptable to the City's mini-computers. Special Staffing Police Officers are ·occasionally used by private or other public agencies for crowd control, traffic, or special events. Approximately 200 hours are billed each year for these activities at $30 per hour. It is suggested that the rate be increased to $32.50 for a basic officer, and $36.00 for an officer and vehicle. As the current rate is very close to the actual cost, there will not be a significant increase in net revenue. The department, however, should continue to seek reimbursement for providing these services wherever possible • . . ' The City provides police officers at school football games at an annual cost of $3,4.56. The School_ District is not currently charged for this service. The City Council should decide whether to continue to subsidize thls activity. -2,_