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Home My WebLink About1987-12-08; City Council; 9231; Comms Operator I/II & Crime Prevention Techi/L 1 CV' OF CARLSBAD - AGENC'-- BILL fi- n W e e a, 8 a .. z 0 6 a d 0 2 3 0 0 46# ?as ! DEPT. PER MTG. 12/8/87 TITLE AMENDING THE CLASSIFICATION FOR COMMUNICATIONS OPERATOR I AND I1 AND ADOPTING THE CLASSIFICATION OF CRIME PREVENTION TECHNICIAN CITY ATTY DEPT. HD. CITY MGFEGE RECOMMENDED ACTION: revising the classification for City Council adopt Resolution No. Communications Operator I and I1 and a opting the classification and salary range plan for Crime Prevention Technician. 3=- ITEM EXPLANATION The Personnel Department in concurrence with the Pol ice Department is recommending that the classification of Communications Operator I and I1 be revised. The Police Department has requested that the typing speed be increased from 30 words per minute to 35 words per minute. The change has been requested because of the implementation of the Computer Aided Dispatch (CAD) System. Staff conducted an analysis and found that the average typing speed for CAD agencies throughout the state was 33 words per minute. In addition, the staff is recommending the adoption of the Crime Prevention Technician classification. The position is currently held by a Police Officer. The Police Department believes it would be more cost-effective to civilianize this position because it would allow a Police Officer to return to patrol FISCAL IMPACT There are no costs at this time associated with the revision of the Communications Operator I and 11. The bi-weekly salary range for the Crime Prevention Technician will be $741.05 - $880.37. This equals $19,267 - $22,890 on an annual basis. The approximate starting salary and benefits for a Police Officer are $37,522 per year. In comparison, the salary and benefits for a Crime Prevention Technician will be $25,046 annually. This will save the City over $12,000 per year on the newly created position. EXHIBIT Resolution No. 93 /a . L. 1 2 3 4 5 6 7 8 9 1c 11 1% 12 14 15 1€ 17 I€ 15 2c 21 2; 21 24 2f 2( 2' 2i RESOLUTION NO. 9312 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, AMENDING THE CLASSIFICATION PLAN AND SALARY SCHEDULE OF THE CITY TO REVISE THE CLASSIFICATION OF COMMUNICATIONS OPERATOR I AND I1 AND ADOPT THE CLASSIFICATION OF CRIME PREVENTION TECHNICIAN. WHEREAS, the City Manager recommends and the City Council concurs, that the Zlassification of Communications Operator I and I1 should be revised, and that the position of Crime Prevention Technician should be adopted in the City's 3 assi f ication P1 an. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, Lalifornia, as follows: 1. That the above recitations are true and correct. 2. That the City Council authorizes and directs the City Manager to revise the classification of Communications Operator I and 11, as described in Attachment A, attached hereto and made a part thereof. 3. That the City Council authorizes and directs the City Manager to adopt the classification of Crime Prevention Technician, as described in Attachment B, attached hereto and made a part thereof. That the City Council authorizes and directs the City Manager to add 4. the title of Crime Prevention Technician to the Miscellaneous Salary Schedule at range 32, which is a bi-weekly salary of $741.05 - $880.37 as shown in Attachment C attached hereto and made a part thereof. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 8th day of December , 1987, by the following vote, to wit: AYES: Council Members Lewis, Kulchin, Pettine, Mamaux and Larson NOES: None ABSENT: None ATTEST: (SEAL) COMMUNICATIONS COMUUNICATIONS DEFINITION OPERATOR I1 Under general direction, to perform emerqency dispatch, clerical and records maintenance work which ranges from routine to the complex in the support of municipal law enforcement and fire departments; and to do related work as assigned. DISTINGUISHING CHARACTERISTICS Communications Operator I: This is an entry level class in the Communications Operator series. Employees assigned to this class normally have little experience involving police work and participate in a training program. Communications Operators I are normally considered to be a training status and as skills, abilities and responsibility increase following successful job performance may reasonably expect reassignment to the next higher class, Communications Operator 11. Communications Operator 11: Positions in this class are normally filled from the lower class of Communications Operator I. works under general supervision and performs a wide variety of complex clerical and emergency tasks in support of the police and fire department operations. Under the training concept for the Communications Operator series, positions assigned to the Communications Operator I1 class when vacant may be filled at the Communications Operator I level. A Communications Operator I1 EXAMPLES OF DUTIES Receive routine and emergency calls and dispatch police, fire and emergency medical units. May assist in the supervision and training of less experienced personnel. Monitor other radio' frequencies and alarm systems, and dispatch appropriate em -gency units. Coordinate activities within the City departments as well as with other emergency service and other government jurisdictions. Take reports, handle complaints, and requests for service over the phone and in person. Screen and refer selected problems to appropriate supervisor. Accept and route subpoenas. Use computer terminals to inquire, enter and check data. Perform routine cleaning and maintenance of radio/dispatch equipment. A. I COMMUNICATIONS WEF IR I & 11, (Continued) Communications Operator I Knowledge of: English usage, spelling, punctuation, and grammar. Ability to: Learn to operate radio, telephone, and computer terminal equipment, and properly dispatch emergency units under extreme pressure. Learn and articulate rules and procedures involved in release and maintenance of police records and files. Type at a corrected rate of 35 words per minute. Remain calm and communicate precisely and clearly in emergency situations. Establish and maintain cooperative relationships with those contacted in the course of work. Understand and carry out oral and written directions. Exercise sound judgement in making priority decisions. Deploy emergency equipment within specific guidelines. Perform duties effectively with a minimum of supervision. Experience and Education Any combination equivalent to the experience and education that could likely provide the required knowledge and abilities is qualifying. Communications Operator I1 In addition to the qualifications listed above for Communications Operator I: Knowledge of: Basic organization and functions of municipal police and fire departments. Employ good judgement and make sound decisions in accordance with established procedures and policies. Abilitv to: Assist less experienced personnel in the operation and canpliance with fire and police rules and regulations. Perform duties effectively with minimum of supervision. Other operations or clerical duties as assigned. *. - . COMMUNICATIONS OPEF. 3R I & 11, (Continued) ExDerience and Education Any combination equivalent to the experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to acquire the knowledge and abilities’would be one year experience performing ditties canparable to those of a Communication Operator I. Special Requirements: To be considered for the position of Communications Operator 11, candidates must have a minimum of one year actual operational experience in public safety (police/fire dispatch) within the past three years. C.A.D. experience preferred but not required. Persons appointed under the lateral entry procedure may be hired at a higher step within the range, depending upon qualifications. Other Characteristics Subject to rotating shifts/varying schedules and to a comprehensive personal background investagation for criminal activity. ATTACHMENT B CRIUE PREVENTION TECHNICIAN DEFINITION Under general supervision, assists in organizing, coordinating, implementing crime prevention programs and community relation activities. EXAMPLES OF DUTIES Assists in developing and implementing plans for neighborhood watch programs. Assists in programs promoting community awareness of crime prevention strategies. Speaks at communi ty meetings . Provides crime prevention and safety instruction to City schools. Prepares reports and program evaluations. Conducts surveys. Compiles crime data. Conducts security inspections. Completes crime reports. Assists with alarm system ordinance compliance. Perform other duties as assigned. Operates standard office machines. Receives and re1 ays telephone call s and messages. Maintains files and records. Checks and processes a variety of forms, reports and documents. Performs routine record keeping and statistical compilation. OUAL I F ICATIONS Know1 edcae of: Basic methods, terminology and practices of record keeping. Basic methods, terminology and practice used in crime reporting. Abilitv to: Communicate effectively with the publ ic. Maintain accurate and 1 egi ble records. Perform simple mathematical calculations. Understand and carry out oral and written instructions. Work cooperatively with others. Perform manual 1 abor. Word independently without close supervision. Perform simple clerical functions. ExDeri ence and Educat i on Any combination equivalent to the experience and education that would 1 i kely provide the required knowledge and abi 1 i ties would be qual ifying. A typical way to obtain the knowledge and abilities would be: ExDerience: Two years of increasingly responsible work experience involving frequent contact with publ ic. Education: Equivalent to completion of the twelfth grade supplemented by courses in administration of justice, community ice science. relations or PO NECESSARY SPECIAL REOUIREMENT Possession of a valid Class I11 Cal fornia Driver's License. At t achrnent C Resolution No. TITLE LIST -- EMPLOYEES REPRESENTED BY CCEA CLASSIFICATION RANGE ACCOUNT CLERK I 18 ACCOUNT CLERK I1 24 ACCOUNTANT 60 ACCOUNTING SUPERVISOR 49 ACCOUNTING TECHNICIAN 29 ASSISTANT CIVIL ENGINEER 66 ASSISTANT PLANNER 61 ASSOCIATE CIVIL ENGINEER 71 ASSOCIATE PLANNER 68 BUILDING INSPECTOR I 45 BUILDING INSPECTOR I1 62 BUILDING INSPECTOR I11 67 BUILDING MAINTENANCE CARPENTER 46 BUILDING TECHNICIAN I1 57 BUYER 47 CLERK TYPIST I 15 CLERK TYPIST I1 17 CODE ENFORCEMENT OFFICER 56 COMPENSATION TECHNICIAN 55 CONSTRUCTION INSPECTOR 62 CRIME PREVENTION OFFICER 32 CUSTODIAN 16 CUSTODIAN I1 24 DEPUTY CITY CLERK 36 DEVELOP. PROCESS. COORDINATOR 37 ENGINEERING TECHNICIAN I 42 ENGINEERING TECHNICIAN I1 57 EQUIPMENT MECHANIC I 41 EQUIPMENT MECHANIC I1 48 EQUIPMENT MECHANIC LEADWORKER 58 EQUIPMENT SERVICE WORKER 26 EVIDENCE AND PROPERTY TECHNICIAN 23 FIRE PREVENTION OFFICER I 45 FIRE PREVENTION OFFICER I1 62 FIRE PREVENTION OFFICER 111 67 GRAPHIC ARTIST 34 GRAPHICS TECHNICIAN 34 HOUSING SPECIALIST I 52 LIBRARIAN I 43 LIBRARIAN I1 54 LIBRARIAN I11 59 LIBRARY ASSISTANT I 31 LIBRARY ASSISTANT I1 40 LIBRARY ASSISTANT 111 51 *LIBRARY CLERK I 22 *LIBRARY CLERK I1 25 MAINTENANCE ELECTRICIAN I 41 MAINTENANCE ELECTRICIAN I1 46 CLASSIFICATION RANGE MAINTENANCE WORKER I METER READER/REPAIRER I METER READER/REPAIRER I1 ESSENGER MINUTES CLERK PARK MAINTENANCE WORKER I1 PARK MAINTENANCE WORKER I11 PARK PLANNER PERMIT CLERK PLANNING TECHNICIAN I PLANNING TECHNICIAN I1 POLICE OFFICER RECRUIT POLICE RECORDS CLERK I POLICE RECORDS CLERK I1 POLICE SERVICES AIDE PROGRAMMER/OPERATOR RECEPTIONIST CASHIER RECREATION SPECIALIST RECREATION SUPERVISOR I RECREATION SUPERVISOR I1 SECRETARY I SECRETARY I1 SECRETARY/BOOKKEEPER SECRETARY TO CITY ATTORNEY SECRETARY TO CITY MANAGER SENIOR CONSTRUCTION INSPECTOR SENIOR PLANNER SENIOR RECEPTIONIST CASHIER SITE MANAGER STENO CLERK I STENO CLERK I1 STOREKEEPER STREET MAINTENANCE WORKER I1 STREET MAINTENANCE WORKER I11 SWEEPER OPERATOR SYSTEMS ANALYST TECHNICIAN I TRANSPORTATION ENGINEER TRANSPORTATION PLANNER TREE TRIMMER I TREE TRIMMER I1 TREE TRIMMER LEADWORKER UTILITY MAINTENANCE WORKER I1 UTILITY MAINTENANCE WORKER I11 UTILITY SYSTEMS OPERATOR I1 UTILITY SYSTEMS OPERATOR I11 WORD PROCESSING OPERATOR I WORD PROCESSING OPERATOR I1 22 26 35 15 32 28 46 64 20 34 50 47 20 22 15 63 15 32 37 53 27 32 30 39 39 65 69 17 18 19 21 23 28 46 37 70 42 72 73 25 33 48 35 46 38 44 20 22 *Library Clerk I and I1 to be deleted when vacated by incumbents. CITY OF CARLSBAD MISCELLANEOUS EMPLOYEES SALARY SCHEDULE BIWEEKLY SALARIES 0- EFFECTIVE JUNE 29, 1987 4: 15 581.21 606.53 631.82 659.03 688.05 -d :3’ 16 593.41 618.69 645.92 673.07 703. oa 17 606.53 631.82 659.03 688.05 718.07 A 18 622.30 648.24 676.17 705.95 736 74 -i 19 630.80 657.09 685.40 715.53 746. ao :j ._ ‘7 20 631. a2 659.03 688.05 718.07 749.01 2 :3 21 657.09 685.40 715.58 746.80 778.96 3: 22 659.03 688.05 718.07 749.01 782.76 22 23 662.71 690.57 721.36 752.14 785.78 23 24 676.17 705.95 736.74 768.48 803.11 21 25 688.05 718.07 749.01 782.76 817.46 25 26 707.14 738.29 770-49 803,68 839.91 26 27 710.07 741.05 772.98 807.82 843.61 27 28 718.07 749.01 782.76 817.46 853.07 28 29 721.36 752.14 785.78 820.42 856.97 29 30 725.58 756.54 790.38 825.22 861.99 30 31 726.29 757-27 791.14 826.01 862.82 31 32 741.05 772.98 807.82 843.61 880,37 32 33 749.01 782.76 817.46 853.07 891.49 33 34 765.87 799.63 835,25 872.76 911.17 34 35 770.49 803.68 839.91 877.13 915.35 35 36 780.55 814.17 850.87 888.57 927.29 36 37 782.76 817.46 853.07 891.49 931.81 37 38 803.68 839.91 877.13 915.35 956.57 38 33 807.82 843.61 880.37 920.02 961.63 39 40 808.59 844.43 881.22 920.91 962.57 40 41 821.78 858.00 896.23 936.47 977.69 41 42 832.15 869.65 908.20 947.76 990.44 42 43 834.27 871.44 910 * 58 950.64 993.69 43 44 839.91 877.13 915.35 956.57 999 83 44 45 847.82 885.19 924.63 966.15 1,008.66 45 46 858.00 898.23 936.47 977.69 1,021.97 46 47 875.25 914.68 956.04 998.31 1,044.51 47 48 877.13 915.35 956.57 998.83 1,045.08 48 49 880.39 919.61 960.91 1,003.20 1,048.64 49 50 891.49 931.81 973.98 1,018.04 1,064.92 50 51 920.91 962.57 1,006.12 1,051.64 1,100.06 51 52 927.97 969.63 1,012.31 1,058.16 1,106.04 52 53 931.81 973.98 1,018.04 1,064.92 1,113.64 53 54 950 64 993.69 1,038.67 1,086.59 1,136.47 54 55 960.91 56 9-5 57 969.63 58 977.69 59 993.69 60 1,003.20 61 1,034.18 62 1,078.19 63 1,122.06 64 1,129.56 65 1,152.90 66 1,180.71 67 1,232.81 68 1,236.11 69 1,302.24 70 1,313.67 71 1,382.34 72 1,386.80 73 1,623.30 1,003.20 1,048.64 1,096.08 1,146.65 1,008.66 1,054.35 1,102.06 1,152.90 1,012.31 1,058.16 1,106.04 1,157.07 1,021.97 1,068.21 1,117.49 1,168.79 1,038.67 1,086.59 1,136.47 1,183.33 1,048.64 1,096.08 1,146.65 1,199.29 1,080.96 1,129.89 1,181.91 1,235.98 1,126.97 1,178.87 1,232.81 1,289.87 1,173.40 1,227.71 1,284.03 1,344.26 1,182.15 1,236.11 1,293.27 1,353.09 1,205.82 1,260.81 1,318.93 1,380.17 1,234.74 1,291.90 1,351.15 1,414.53 1,289.87 1,349.04 1,412.31 1,477.71 1,293.05 1,353.08 1,416.12 1,482.27 1,361.98 1,425,.87 1,491.88 1,561.01 1,374.87 1,439.09 1,506.23 1,576.33 1,446.74 1,514.32 1,584.95 1,658.74 1,451.01 1,518.25 1,589.52 1,664.92 1,704.47 1,789.67 1,879.16 1,973.12 55 56 57 59 59 60 61 62 63 64 55 66 67 68 69 70 71 72 73