HomeMy WebLinkAbout1989-06-27; City Council; 10110; Amendment to Utility Billing9
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CI' OF CARLSBAD — AGENr ` BILL �/ 0
AB# /O, //O TITLE:
MTG. 6-27-89
DEPT.E i N
AMENDMENT TO UTILITY BILLING
RECOMMENDED ACTION:
Adopt Resolution Nos. ? '.g/'/and
clarifying the 10% late fee on
$10.00 charge for posting Notice
ITEM EXPLANATION:
DEPT. HD.04 _
CITY A
CITY MG .
�9a.:rand Ordinance No. i✓s'77
utility accounts and adopting a
of Water Service Termination.
In April, 1988, the City Council adopted Resolution Nos. 88-138 and
88-139 and Ordinance No. NS-14, which approved a 10% late fee on
overdue utility accounts. The Finance Department instituted the
late charge on bills for the period ending August 15, 1989.
After the first year of operating with the late fee, staff believes
the Ordinance needs revisions for clarification. Also, because of
limitations imposed by the billing cycle, staff recommends that the
period for payment be reduced from 30 to 20 days.
The items necessary for clarification result from a review of the
Ordinance by the City Attorney's office. Previously, the Ordinance
used the terms, "10% charge", 10% late charge" and "penalties"
interchangeably. Further, the reconnection fee sometimes was
referred to as a service charge. These items have been rectified
in the proposed Ordinance.
The intent of the Ordinance was to add a late charge on the
subsequent bill if the customer has not paid. Bills usually are
issued on the first of every month, allowing 28 to 31 days between
billings. However, to issue the bills on the first, the bills must
be entered into the system by the twenty-fifth, thereby
necessitating a period of less than 30 days. Staff suggests that
the Ordinance be changed to allow a payment period of 20 days. The
majority of water customers pay within this time. Also, the water
customer who have called our office accept the idea of a late fee
and recognize the need for getting payment in within the processing
cycle.
The agenda bill that proposed the late fee contained an
informational item concerning posting notice of water shut-off two
days before the scheduled disconnection of service. This posting
consists of a cardboard notice hung on the front door of the
residence. The notice says that the property owner has until 10:00
a.m. Tuesday (i.e. the next day) to pay their water bill without
being subject to a reconnection fee or service disconnection. The
purpose of the door hangers is to cut down on the number of actual
disconnections that had to be made. This goal was accomplished --
turn-offs averaged between 150-175 per month before the notices and
are now between 29-59. However, staff has noticed that some
residents consistently are waiting for the door hanger notice before
paying their water bill, ignoring written notice that was delivered
by mail the week before.
Page Two of Agenda Bill No. 144" PO
Other cities charge $10 for the posted notice. Staff recommends
that Council adopt a $10 fee for posting notice of termination of
water service.
This agenda item does not include any rate increases for trash,
sewer and/or water.
FISCAL IMPACT:
The clarifications within the Ordinance have no fiscal impact. The
establishment of a fee for posting notice of termination could
increase revenue by roughly $30,000.00.
EXHIBITS:
1. Results on posting notices before water service termination.
2. Resolution No. g LA l'l adopting the revision of refuse
collection rates for the City of Carlsbad.
3. Resolution No. d 9 -/-7 adopting the revision of water rates
and changes for the City of Carlsbad.
4. Ordinance No. A/-S- %%amending Title 13, Chapter 13.12 of
the Carlsbad Municipal Code by the amendment of Section
13.12.020 to adjust sewer service charges.
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Number
Notices Posted
Number
Water Shut -Offs
July
August
199
29
September
233
230
45
October
270
43
November
289
59
December
303
39
January
361
No shut-off
February
287
71
March
53
April
May
184
187
50
39
210
3/
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RESOLUTION NO. 89-214
A RESOLUTION OF THE CITY COui�CIL OF THE CITY
OF CARLSBAD, CALIFORNIA, REVISING THE MONTHLY
REFUSE COLLECTION RATES FOR THE CITY OF CARLSBAD
WHEREAS, ti-e City of Carlsbad has contracted with Coast Waste
Management, Incorporated for refuse collection services within the City;
and
WHEREAS, the city adopted Resolutions No. 8868, establishing
rates for refuse collection services; and
WHEREAS, the City adopted Resolution No. 6460 establishing a
trash rate index to initiate rate negotiations, and evidence has been
provided and verified that the index "trigger" has been exceeded.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City
of Carlsbad as follows:
1. That the above recitations are true and correct.
2. That the rate for once -a -week collection of residential
refuse shall be a monthly charge of $7.60, an increase of 65 cents.
3. That the rate for once -a -week on premise collection of
residential refuse shall be a monthly charge of $9.77, an increase of 84
cents.
4. That the monthly rates to be charged for commercial
collections shall be:
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NUMBER OF PICKUPS PER WEEK
No.
of
Bins 1 2 3 4 5 6
$47.95 $77.57 $107.20 $136.81 $166.44 $196.06
COMMERCIAL CAN STOPS
5. That the monthly charge for apartments and condominiums
shall be:
No. of Units
1 - 3 $7.60/Month per unit
4 - 5 7.09/Month per unit
6 or more 6.86/Month per unit
6. That the following rates shall apply to special
pickups of refuse:
a) Drag -on box services shall be charged at the
rate of $27.50 delivery charge per box. The following dump
charges apply to the following classes of drag -on boxes.
A. (19 cu. yds. or less) $142.32
B. (20-29 cu. yds.) 161.32
C. (30-39 cu. yds.) 180.12
D. (40-49 cu. yds.) 196.56
(The above rates include the applicable dump fees.)
Demurrage charges on drag -on boxes shall be $3.00 per day in
the event the drag -on box is not dumped a minimum of one time a week.
Customers requiring more than one dump from a drag -on box shall receive
a refund of the original $27.50 delivery fees, this refund may be in the
form of a credit against the customers accounts with the refuse collector.
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b) Special pick-ups of items such as water heaters,
washers, dryers. etc. shall be individually negotiated at a reasonable
rate between collector and customer. Before any pick-up of such items is
made, customer shall be notified of charges.
7. That a 10% late fee will be assessed against bills not
paid within five days of the payment due date billed.
8. That the commercial rates established hereby shall be
effective December 1, 1988.
9. That the residential rates established hereby shall be
effective December 1, 1988.
10. That the rates and charges established buy this
Resolution shall on their effective day supersede the rates previously
established.
PASSED, APPROVED AND ADOPTED at a regular meeting of the City
Council of the City of Carlsbad, California, held on the 27th day of
June , 1989, and by the following vote, to wit:
AYES: Council Members Lewis, Kulchin, Pettine, Mamaux and Larson
NOES: None j
ABSENT: None
G
L UDE A. LEWIS, Mayor
ATTEST:
ALETHA L. RAUTENKRANZ, City C1 rk
(SEAL)
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RESOLUTION NO. 89-215
A RESOLUTION OF THE CITY COUNCIL OF THE
CITY OF CARLSBAD REVISING WATER RATES AND CHANGES
WHEREAS, Section 14.04.030 of the Carlsbad Municipal Code
empowers the City Council to, from time to time, by resolution, adopt
rules and regulations for the operation and maintenance of the Water
Department of the City, and for furnishing water to users, and empowers
the Council to, by resolution, modify rates, charges and penalties
respecting water service.
NOW, THEREFORE, BE IT RESOLVED that the hereinafter stated
regulations respecting water rates, charges, billing and related
regulations shall become effective for all water billed after July 15,
1989.
I. Generally. The schedules rates, compensations, charges
and minimum charges as set out in this resolution are fixed and
established as the rates, compensations, charges and minimum charges to
be charged and collected by the City for domestic water and water service,
except as otherwise specifically provided.
II. Water Charges.
a) There shall be a separate monthly water standby
charge for each consumer; provided that there
shall be only one monthly standby charge for each
equivalent dwelling unit, each agricultural and
individual consumer, and each institutional
consumer as follows:
For a 5/8" meter $ 4.40
For a 3/4" meter $ 4.40
For a I" meter $ 5.45
For a 1 1/2" meter $ 5.90
For a 2" meter $ 6.40
For a 3" meter $12.30
For a 4" meter $15.40
For a 6" meter $15.40
For a 8" meter $23.70
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3. (I) When one meter serves multiple dwelling
U1111ts or multiple equivalent dwelling units,
2 the first unit shall pay the unit rate based
on the above schedule and all other units
bl shall pay $2.53 for each additional multiple
residential unit.
(2) In the event no water is used through the
meter or the property becomes vacant, the
monthly standby charge will be charged and
paid by the owner thereof.
b) The rates to be charged for potable water suppl ied
in any one month through meters are as follows:
All consumers $.98/100 cubic feet
c) All agricultural consumers who meet the
Metropolitan Water District Southern California
requirements for agricultural consumers receive
a pro -rate share of the agricultural rebate the
City receives monthly from the Costa Real
Municipal Water District.
d) There shall be a monthly charge of five dollars
Per month for all water connections supplying non -
metered water for fire sprinkler purposes. All
maintenance or repairs to °ire service systems
from the water main to the be off valve shall
be paid for the consumer and shall be charged on
the regular water billing. All fire service
systems shall be equipped with a meter by-pass
which shall be paid for and installed at the
consumer's expense. In the event water is served
through the fire service system, the City Water
Department and the Fire Department shall estimate
the amount of water used and the regular charge
therefore shall be put on the customer's bill and
shall be paid by the consumer.
e) A monthly fee of one dollar shall be paid for each
five rooms in any hotel, rooming house or motel,
in which no cooking is allowed.
f) A monthly fee shall be charged for each individual
living unit contained in any motor court, motel,
hotel or rooming house or other transient type
habitat which allows cooking in rooms in the
amount of $.70 in addition to other charges
established.
9) A reconnection charge of twenty dollars
(
will be assessed for the restoration of service
after it has been terminated for non-payment or
is scheduled to be terminated within the next 24
hour period.
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h) A late fee of 10% of the billed amount will be
assessed if the bill is not paid within 20 days
of the date billed.
i) A charge of $10.00 will be assess if the bill
remains unpaid and the City posts a notice of
termination at the address.
III. Payment or Bills All water bills are due and payable
at the C,ty Nall of the City of Carlsbad upon presentation and are
delinquent if not paid within five days of the payment due date billed.
Delinquent bills will be assessed a 10% late fee.
IV. Meter Reading, - Water District. For convenience in the
reading of meters and preparation of water bills, the department is
expressly authorized to divide the City into districts. These dictrirtc
may, from time to time, be revised or changed as necessary or desirable,
in order to equalize the work of reading meters and billing. The meters
in each district so established shall be read and water bills based on
such meter readings, shall be prepared and mailed to the consumers in each
district on approximately the same day of each and every month, except
when Saturdays, Sundays and legal holidays intervene.
V. Bills - Mailings. Unless the applicant for water
service directs otherwise, all bills will be mailed to the premises whe-e
service is furnished.
VI. Change of Ownership or Occupancy Notification. It
shall be the duty of every person signing an application for water
delivery and of every owner of property to which water is delivered to
notify the Water Department of any change in the ownership or occupancy
of the premises to which the water is to be furnished at least two days
prior to such change. Every applicant shall be liable for the water
furnished and metered in accordance with application until the Water
Department receives written notice to cancel same and shut off the water
1 when the applicant's liability shall cease exce t
2 previous to such notice. EverP as to water used
y owner of property is liable for water
3 furnished to any premises he has rented in the event t
4 pay the water bill, he tenant does not
Water service shall not be given to any consumer upon
5 change of address until all delinquent charges owed b
6 former place of residence or business Y the consumer at a
7 Hall be paid.
VII. Terminatin Accounts New Accounts - Char a for Turni
8 Water On or Off. Regulation of water service; turnin on n
9 supply, A ten dollar g and off of water
($10.00) charge will be made incident to the closing
10 of an account.
A ten dollar ($10,00) charge will be made b
11 department for turning on the water supplyY the
1opening 2 incident to the o when requested by the consumer
P 9 of a new account.
13 VIII. Non- a ment -
Service Discontinuance. In the event that
14 any consumer shall be delinquent in the payment of his
15 department shall have the right forthwith to discontinue water bill, the
16 the premises of such delinquent consumer. A rewater service to
connection charge of twenty
17 dollars ($20.00) will be assessed. Water shall not again
be supplied to
18 him until all delinquent water service charges, plus t
191 reconnection charges, bhe late fees and
9 been paid.
20 IX. Restorin Service After Discontinuance
21 restoring service after delinquency - Procedures for
q y period. If water service is cut off
22 or discontinued for failure to pay delinquent bills
23 again be established only in the event the consumer or the
service may
24 service at such lace he applicant for
P pays all delinquent bills, reconnection charges and
25 late fees, and makes such cash deposit as may be required
26 Department, q ed by the Water
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When an owner or consumer has been delinquent in his water
bills twice in succession or three times in any one calendar year, he
shall be required to deposit a sum equal to an average two month's water
bill upon such premises and pays, in addition thereto, the sum of twenty
dollars ($2O.00) for turning on the water supply. Thereupon and not
otherwise will water service again be made or established to the premises
where the water bill has been delinquent.
X. The Rates and Charges established by this resolution
shall on their effective day supersede the rates established by Resolution
No. 88-138.
PASSED, APPROVED AND ADOPTED, by the City Council of the City
of Carlsbad at a regular meeting of the City Council held on the 27th
day of June , 1989, by the following vote, to wit:
AYES: Council Members Lewis, Kulchin, Pettine, Mamaux and Larson
NOES: None
ASSENT: None
UDE A. LEWIS,' Mayor
ATTET•
ALETHA L. RAUTENKRANZ, City Clerk
(SEAL)
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ORDINANCE NO. NS-77
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY
OF CARLSBAD, CALIFORNIA AMENDING TITLE 13,
CHAPTER 13.12 OF THE CARLSBAD MUNICIPAL CODE
BY THE AMENDMENT OF SECTION 13.12.020 TO
ADJUST SEWER SERVICE CHARGES.
WHEREAS the City Council of the City of Carlsbad does, from time to
time, establish sewer service fees to support the City's sewer maintenance
operations; and
WHEREAS, from time to time it is necessary to adjust sewer service
fees to continue to cover operating costs;
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
Carlsbad does ordain as follows:
SECTION 1: That Title 13, Chapter 13.12 of the Carlsbad Municipal
Code is amended by the amendment of Section 13.12.020 to read as follows:
13.12.020 Sewer Service Charges Established. All persons whose
premises in the City are served by a connection to the City sewer system
whereby sewage or other waste material is disposed of through such system
shall pay a sewer service charge as established by this section:
MONTHLY SEWER
1. Residential SERVICE CHARGE
A. For each single family dwelling $ 7.30
B. For each unit a duplex, flat, apartment,
court, multiple dwelling, mobile home
complex or trailer court 7.30
2. Commercial & Industrial
A. For each unit of a motel, hotel, rooming,
lodging or boarding house, ten units or less 2.90 '
- each additional unit over ten 2.20
- each unit with kitchen facilities 7.30
B. Bakeries, markets with disposals,
mortuaries and restaurants 14.25
C. Schools and all other commercial uses not
listed above 7.30
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MONTHLY SEWER
SERVICE CHARGE
D. Car washes, wash racks, laundries and
other enterprises where water is the
primary commodity to carry on said
business and said water is discharged
$7.30 per EDU
into the sanitary sewer system.
0.56 per ea.
100 cubic feet
E. Each enterprise where water is the primary
commodity to carry on said business and
said water characteristics exceed the sewer
0.72 x (180 +
service area average for suspended solids
(S.S.)
[S-S.) - 360)
F. For each unit of an office of commercial
building or any establishment having
facilities for trailers, campers, or boats
7.30
3. Late Charge
A. Any bill outstanding five days after payment due date shall be
assessed a ten percent (10%) late charge fee.
EFFECTIVE DATE: This ordinance shall be effective for the billing
period beginning July 15, 1989, and the City Clerk shall certify to the
adoption of this ordinance and cause it to be published at least once in
the Carlsbad Journal within fifteen (15) days after its adoption.
INTRODUCED AND FIRST READ at a regular meeting of the Carlsbad City
Council on the 27th day of June , 1989, and thereafter
PASSED AND ADOPTED at a regular meeting of the Carlsbad City Council
on the llth day of July , 1989 by the following vote, to wit:
AYES: Council Members Lewis, Kulchin, Pettine, Mamaux and Larson
NOES: None
ABSENT: None
I/UDZEA. LEWIS, Mayor
ATTEST:
AA ,�° �
ALETHA L. RAUTENKRANZ, City Cler (SEAL)