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HomeMy WebLinkAbout1990-10-02; City Council; 10848; REQUEST FOR PROPOSALS - SCREENING AGENCYCIWF CARLSBAD - AGEN-ILL xp AB#&= DEPT. TITLE: MTG. 10/2/90 CITY n DEPT. CM CITY 1 REQUEST FOR PROPOSALS - SCREENING AGENCY n 8 2 u e g z 0 .. 5 $i a z 3 0 0 RECOMMENDED ACTION: ADOPT Resolution No.9-3.@, APPROVING a Request For Proposals to acqui services of a screening agency for the homeless. ITEM EXPLANATION On March 6, 1990, Council authorized the formation of a Council subcom (comprised of Mayor Lewis, Council Member Mamaux, a committee of ministers an staff) to identify the services for the homeless already available in the City of Ca: and to investigate the need for, and feasibility of additional programs. In response to Council direction, staff prepared a report (Exhibit 2 is a summary ( major findings in the report and Exhibit 3 is the entire report) on the demograpk the homeless population, and the shelters and services available to the home11 Carlsbad and throughout North San Diego County. The report concluded wit1 recommendations regarding additional programs. Recommendation 1 : A screening agency, or a method by which the homeless in C~I can be screened, is necessary before a discussion of additional programs is possib: homeless requires an analysis of the homeless in Carlsbad and their needs. A scre agency can collect data on the homeless to determine general needs, identify the of the homeless on a case-by-case basis and the most appropriate program(s) to 7 they should be referred, and maximize existing resources through a netwo volunteers and social service providers. Recommendation 2: The Council subcommittee and Carlsbad ministers meet to d a coordinated effort to develop a liaison with an existing screening agency. On July 11, 1990, the subcommittee on the homeless held a meeting for the ministers to discuss the report and to determine if it is consistent with their nec accommodate those who seek their help. At that meeting it was determined t Request For Proposals (RFP) should be prepared with the intent of taking it to Cc for authorization to distribute to area screening agencies. On September 19,1990, the subcommittee on the homeless held a meeting for the ministers to obtain their input on a draft RFP. Minor amendments to the draft were in response to suggestions by the ministers and at the conclusion of that meetin, ministers in attendance unanimously supported the RFP (Exhibit 4). adequate evaluation of the need for, and identification of, additional programs fc I a e PAGE 2 OF AGENDA BILL NO. /4 fff The Scope of Services in the WP includes: 1. Identify the needs of the homeless in Carlsbad on a case-by-case bas 2. Provide onsite or access to: food, clothing, bus tokens, job counsc referrals to social service agencies, shelter referrals/vouchers, assistar obtaining permanent housing, information on health care, counselini lingual staff), legal advice, mental health referrals, and gas vouchers. assistance in obtaining other federal, state, and local assistance inch employment counseling, medical assistance, Veterans’ benefits, and in( support assistance, such as Supplemental Security Income Benefits, P Families with Dependent Children, General Assistance and Food Sta 3. Address the need for transportation assistance from Carlsbad churche: public agencies to the screening agency. 4. Address the need for screening services in the evenings and 01: weekends. 5. Provide a central registry of people from Carlsbad who have received including demographic information on people assisted, type of ser provided, etc. FISCAL IMPACT There is no fiscal impact associated with distribution of the RFP. The prop submitted in response to the RFP must include a line item budget and any requesl City monies. As a result, the fiscal impact associated with contracting with a nonl agency for screening services is unknown at this time and will be addressed proposals are submitted and a contract is brought to Council for consideration. EXHIBITS 1. Resolution No. YJ-368 2. Summary of Staff Report dated June 25, 1990 3. Staff Report dated June 25, 1990 4. Request For Proposals 4 c . '. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 W 0 RE!SOLUTION NO. 9 0-360 A RESOLUTION OF THE CTTY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA APPROVING A REQUEST FOR PROPOSALS TO ACQUIRE THE SERVICES OF A SCREENING AGENCY FOR THE HOMELESS. WHEREAS, an adequate evaluation of the need additional programs for the homeless requires the identific, and analysis of the homeless in Carlsbad and their needs: 2 WHEREAS, the homeless include children, youths, ad males and females, married and single individuals, and s parent and two parent families, all of whom are homeless : variety of reasons: and WHEREAS, homelessness can be attributed to a varie things such as unemployment, low income, mental ill disabilities, substance abuse, domestic violence and combina, of these problems; and WHEREAS, the varied and overlapping problems assoc with homelessness make it difficult to accurately quantif categorize the homeless, which makes it difficult to assess needs NOW, THEREFORE, BE IT HEREBY RESOLVED by the Council of the City of Carlsbad, California as follows: 1. That the foregoing recitation is true and cor 2. That a Request For Proposals will be distribut nonprofit agencies to collect data on the homeless to dete general needs, identify the needs of the homeless on a cas case basis and the most appropriate program(s) to which the ... ~ 7 d II e e 1 should be referred, and maximize existing resources throul 2 3 4 network of volunteers and social service providers. PASSED, APPROVED AND ADOPTED at a regular meeting of city Council of the City of Carlsbad, California, on the 2 5 day of October , 1990 by the following vote, to wit: 6 7 a 9 10 11 AYEIS: Council Members Lewis, Kulchin, Larson, Mamaux and NOES : None ABSENT : None ABSTAIN : None ChUDE - A. LEaS, Mayor 12 13 ATTEST : l4 &Ab 4 Q&dc&&- 15 ALETHA L. RAIJTENKRANZ, City klerk 16 (SEAL) 17 18 19 I 2o I 21 22 23 24 25 11 26 27 2 28 0 8 EXHIBIT SUMMARY OF MAJOR FINDINGS IHOMELESS: PROGRAMS AND SERVICES STAFF REPORT DATED JUNE 25,1990 The major findings and the recommendation in the staff report are summarized in fol sections below. I. Demoaraphics (Der SANDAG): I There are approximately 5,000 homeless people in the San Diego Regior with 3,000 located in downtown San Diego; I The mentally ill account for 25-30% of the homeless, due to the reduce funding for mental health services: I Approximately 1/3 have severe alcohol and drug abuse problems; Approximately 20% work full time or part time at minimum wage jobs About 1/2 are single males, and of these, at least 40% are veterans; I A si&jCcant number of homeless women and children are thought to E escaping from abuse; I Families are considered to be the largest growing segment of the homeles population; and I Homeless individuals may fall into more than one category (e.g., homeless individual may be a veteran and a substance abuser) thus, makin it difficult to accurately quantify and categorize the homeless. 11. Survey of Shelters and Services in North San Dieno County (Attachment): rn Most of the shelters and services available to the homeless in North Sa Diego County are located in Oceanside. m Most of the shelters report that the number of individuals seekin, (1) the shelter is operating at capacity level; and/or (2) the individual(s seeking aissistance is not prepared for an environment that includes cas1 managemlent, i.e., requirements for sobriety, curfews, goals, etc. rn Many social service agencies that provide help for problems associate1 with homelessness work with shelters to address the needs of the homeles5 even through these agencies do not necessarily specifically target th assistance is greater than the number the shelter can accommodate becausl w 0 homeless population. These agencies and shelters that operate within network to help the homeless are located throughout the North County an receive contributions from North County cities. 111. Services and. Funding - for the Homeless - Carlsbad; w Project Oz - Serves youths in crisis and their families, and operates shelter to house runaways. Counseling is provided for residents and the families, and on an outpatient basis for non-residents. Foster horr placement is arranged for those youths not returning to their families. w North. Coastal ROP Center - Registration for ROP classes and jo counseling. w Community Churches - As a group, services provided by our local church€ include: canned and dry food, lodging at local motels, gas voucher: clothing, shelter during inclement weather and referrals to social servic agencies. rn Carlsbad Department of Housing and Redevelopment - Providt applications for Section 8 assistance. Funding from the City - Community contributions in the 1990-199 budget total $84,058, an increase of 34% over that allocated in tl: 198901990 budget, and with more than $63,000 of those monies earmarke for agenci.es that target the homeless population, and agencies that serve th homeless along with other groups. In addition, on May 8, 1990, out of total of $.266,368 awarded in CDBG money for projects, Council approve $150,144, or 56% for a property acquisition to build a low//moderat income housing project within Carlsbad, and $74,044, or 28%, for progran- that currently, or will, serve the homeless. N. Recommendation: A screening agency, or a method by which the homeless in Carlsbad can b screened, is necessary before a discussion of additional programs is possiblc An adequ.ate evaluation of the need for, and identification of, addition: programs for the homeless requires an analysis of the homeless in Carlsba and their needs. A screening agency can collect data on the homeless tl determine general needs, identify the needs of the homeless on a case-by-cas basis and the most appropriate program(s) to which they should be referrec and maximize existing resources through a network of volunteers and sock service providers. W * ATTACHMEN' SURVEY RESULTS: SH:ELTERS, SERVICES & SCREENING AGENCIES The charts on the follovving pages contain information gathered in May, 1990, on sheltel and services available to the homeless. The information was obtained from the Unite and interviews with program administrators. The list is by no means exhaustive, howeve because (1) people become homeless for a variety of reasons and therefore have a varie of needs, some of whiclh can be met by agencies, such as the EDD, that cater to, but a: not specifically targeting the homeless population; (2) in practice, agencies are govern( less by geographic area than by capacity; (3) some programs in San Diego are availab for referral but the distance from North County creates logistical problems; (4) some ha1 way houses with a small number of beds shun publicity and take referrals from selec screening agencies only; and (5) some professionals, volunteers, and organizations dona1 time, skills, and goods to assist the homeless through a network established by screenir agencies. Oceanside Way's listing of non-profit social services that include Carlsbad in their target service are SHELTERS Tarnet Grow Re-referredNacancv Rate I%) Martha & Mary Women & Children 10-20% Gateway Family Community Families (min 1 child) da"" Good Samaritan Employable Men 1 Casa De Amparo Abused Children 33 Women's Resource Center Battered Women & Children 14 Peter and Paul's Mentally ill men 10-20% Carlsbad Project Oz Youths 12-1 8 13 Escondido Escondido Youth Encounter Battered Women & Children 50 St. Clare's Home Pregnant Women & Children 20 North County Crisis Center Men 18 In addition, the Armory in Vista and select churches in North County, including Carlsbac are open to the homeless during inclement weather. *This is the average nu.mber of individuals each month who must be referred to anothe agency because the shelter is operating at capacity level, and/or the individual(s) is nc prepared for a structured environment. The vacancy rates are due to referrals to othe agencies because the individuals are unable to operate within a structured environment ""Opened May, 1990, ;3nd has not yet been filled to capacity. 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In response to Council direction, the following report contains the results of a survey < services in Carlsbad and North San Diego County that are available to the homeless i Carlsbad (Attachment) and a recommendation regarding additional programs (the neec of migrant workers/fannworkers are being addressed by the Council as a separate issue The report is divided into five sections. Section I is demographic information on tl homeless; Section 11 is a summary of the results of the survey; Section 111 is a summary c services in Carlsbad and City funds contributed to programs that serve the homeless i: Carlsbad and North County; Section IV is a discussion of additional programs for th homeless; and Section 'ir is staffs recommendation regarding additional programs. I. DEMOGRAPHICS The nature of the homeless population precludes the existence of an exact census. Recer demographic estimates have been made, however, by the San Diego Association c Governments (SANDAG). In the February, 1990, Regional Housing Needs Statemer (RHNS), SANDAG provided the following demographic information on the homeless in th San Diego Region: m There are approximately 5,000 homeless people in the San Diego Region, wit: 3,000 located in downtown San Diego; w The mentally ill account for 25-30% of the homeless, due to the reduced fundin for mental healtlh services; Approximateky 1/3 have severe alcohol and drug abuse problems; w Approximateky 20% work full time or part time at minimum wage jobs; w About 1/2 are single males, and of these, at least 40% are veterans; H A significant number of homeless women and children are thought to be escapin; from abuse; w 0 +. I Fdes are considered to be the largest growing segment of the homele population. According to nationwide statistics, 40% of the homeless are familie Homeless individuals may fall into more than one category (e.g., a homele individual may 'be a veteran and a substance abuser) thus, making it difficult accurately quantZy and categorize the homeless. 11. SURVEY RESULTS; Survey results produced several findings that can be categorized as (1) Location; (: Placement; (3) Target Group; and (4) Programs. (1) Location - Most of The shelters and services available to the homeless in North Coun are located in Oceanside. According to the "Report of the Oceanside Task Force For TI Homeless 1989-1990", the reasons for this concentration of programs there include: Center for Social Service Anencies - "Oceanside is a center in North San Diel County for the mrious County, State and Federal govemment offices that provic aid to the home'less"; w Transportation Center - "Many of the emigrants that cross our nation in hope ( a better life in C:alifornia meet with misfortune. Oceanside is on the 'route'." Per caDita in'come - "Oceanside has the. third lowest per capita income in Sa Diego County. Many in our city are truly 'one paycheck from being homeless"'. (2) Placement - Most of the shelters report that the number of individuals seekir assistance is greater than the number the shelter can accommodate because (1) the sheltc is operating at capacity level; and/or (2) the individual(s) seeking assistance is nc prepared for an environment that includes case management, i.e., requirements fc sobriety, curfews, goals, progress toward meeting goals, etc. (3) Target Group: H There are moire shelters open to women and children than men. Domestic viol.ence may be one of the leading causes of homelessness. The tw shelters with the highest average number of individuals each month who must b referred to another agency because the shelter is operating at capacity level an Casa de Amparo (shelter for abused children) and the Escondido Youth Encountt (shelter for battered women and children). 2 1 0 I The number of shelters and services targeting the mentally 1 i: disproportionatety low compared to the significant percentage of homeless peoplc that are estimated to be suffering from mental illness. (4) Promams - The shelters and service providers are predominantly non-profi organizations that rely on grants and contributions. III. SERWCES AND FUINDJNG FOR THE HOMELESS - CARLSBAD There are many different reasons people become homeless. In the 1990 RHNS, SANDA( reports that homelessness can be attributed to such things as unemployment, low income mental illness, disabilities, substance abuse, domestic violence, and combinations of thes problems. As a result, many social service agencies that provide help for problem associated with homelessness work along with shelters to address the needs of th homeless, even though these agencies do not necessarily specifically target the homeles population. These agencies and shelters that operate within a network to help th homeless are located throughout the North County and receive contributions from Nort County cities. There are social service agencies/programs available to the homeless in Carlsbad and Nort County in the City of Ca:rlsbad, and the City is a significant funding source for many servic providers. Services and Programs The following services and programs are available to the homeless: Project Oz - Serves youths in crisis and their families, and operates a temporal shelter to house runaways. Counseling is provided for residents and their familie; and on an outpatient basis for non-residents. Foster home placement is arrange for those youths not returning to their families. H North Coastal ROP Center - Registration for ROP classes and job counseling. Community Churches - As a group, services provided by our local church( include: canned and dry food, lodging at local motels, gas vouchers, clothing, sheltc during inclement weather, and referrals to social service agencies. w Carlsbad Department of Housing and Redevelopment - Provides applications fc Section 8 assistance. 3 rn m Funding from the City many years, with budget allocations increasing each year. Community contributions in thr The City of Carlsbad has contributed funds to providers of services to the homeless fo 1990-91 budget total $$4,058, an increase of 34% over that allocated in the 1989-9( budget, and with more than $63,000 of those monies earmarked for agencies that targe the homeless population, and agencies that serve the homeless along with other groups In addition, on May 8, 1990, out of a total of $266,368 awarded in CDBG money fo projects, Council apprawed $150,144, or 56% for a property acquisition to build low/moderate income housing project within Carlsbad, and $74,044, or 28%, for program that currently, or will, serve the homeless. Community contributions from the 1990-9 Budget and 1990-91 CDlBG program allocations for programs that serve the homeless ar shown in the chart below. Community Contributions from the 1990-91 Budget & 1990-91 CDBG Allocations fc Promams - that Serve the Homeless ARency ContributiorUAllocation * San Diegal Srvc Ctr for the Blind (N. County) * Casa de Amparo * No. Counlry Lifeline Inc. * YMCA Oz North Coast * Women’s Resource Center * Good SamaritarUEcum. Sew. Ctr. * North County Food Co-op Disabled Network Center $40,000 28,335 17,695 15,750 17,500 10,224 6,300 1,500 * Carlsbad ranks first or second in cash contributions among contributing cities. IV DISCUSSION: ADDIlTIONAL PROGRAMS A screening agency, or a method by which the homeless in Carlsbad can be screened, necessary before a discussion of additional programs is possible. An adequate evaluatic of the need for, and identification of, additional programs for the homeless requires a analysis of the homeless in Carlsbad and their needs. The information available on tl homeless as a group highlights the necessity for such an analysis. According to SANDA( the homeless include children, youths, adults, males and females, married and sing individuals, and single parent and two parent families, all of whom are homeless for variety of reasons. Furthermore, as noted earlier, SANDAG reports that homelessness c; be attributed to a variety of things, such as unemployment, low income, mental illnes disabilities, substance abuse, domestic violence and combinations of these problems. 1 a result, the diversity of people in this group, and the varied and overlapping problen 4 w 0 9 associated with homelessness, make it difficult to accurately quantify ad categorize tl homeless. This, in turn, clearly makes it difficult to assess their needs; therefore, tl homeless people in Carlsbad and their needs must be identified before the most appropria programs to meet those needs can be identified. Some of the questions that should be answered to adequately evaluate the homeless Carlsbad are: Are there homeless individuals in Carlsbad who are currently employed and simply ne€ access to affordable housing? m Do they need mental health counseling, job training, legal advice and/or medical can .'.-Do estimates of the number of homeless people who seek assistance from the church( in Carlsbad represent individual and unique cases of homelessness? Or, does each estima overlap the others with the same homeless persons asking for help at each of the churche: How many of the homeless are transients? And, is their primary goal to obta transportation assistance? How many are residents of Carlsbad? Would these people benefit from a homele: prevention program? How many of the homeless are youths? Are they run-aways or "throw-awaystt? m Do they need employment assistance? Or, 'are they unemployable? (According to tk report by the 1989 Sa13 Diego Regional Task Force on the Homeless, only about 50% ( the homeless can hold a job) These questions and more can be addressed by screening agencies with the expertise t evaluate and respond to the answers. 'A screening agency can collect data on the homeles to determine general needs, identify the needs of the homeless on a case-by-case basis an the most appropriate p~ogram(s) to which they should be referred, and maximize existin resources through a network of volunteers and social service providers. V. REXO"F.NDATIOlV Staff recommends that the members of the Council subcommittee and the Carlsba ministers meet to discuss a coordinated effort to develop a liaison with an existin screening agency that can identify the needs of the homeless in Carlsbad, and poc resources already here in Carlsbad and North County. This effort should focus on (1) referring homeless individuals seeking assistance from churches to one screenin: agency; and (2) addressing the need for transportation assistance to the agency. 5 0 Staff Report Ex1 SURVEY RESULTS: SHELTERS, SERVICES & SCREENING AGENCIES The charts on the following pages contain information gathered in May, 1990, on shelte: and services available to the homeless. The information was obtained from the Unitc Way's listing of non-pro'fit social services that include Carlsbad in their target service are and interviews with program administrators. The list is by no means exhaustive, howeve because (1) people become homeless for a variety of reasons and therefore have a varie of needs, some of whic:h can be met by agencies, such as the EDD, that cater to, but a: not specifically targeting the homeless population; (2) in practice, agencies are govern< less by geographic area than by capacity; (3) some programs in San Diego are availab for referral but the distance from North County creates logistical problems; (4) some ha1 way houses with a small number of beds shun publicity and take referrals from selec screening agencies only; and (5) some professionals, volunteers, and organizations dona1 time, skills, and goods to assist the homeless through a network established by screenin agencies. Oceanside SHELTERS Tarzet Group Re-refen-ednacancv Rate (%) Martha & Mary Women & Children 10-20% Gateway Family Community Families (min 1 child) n/a"" Good Samaritan Employable Men 1 Casa De Amparo Abused Children 33 Women's Resource Center Battered Women & Children 14 Peter and Paul's Mentally ill men 10-20% Carlsbad Project Oz Youths 12-1 8 13 Escondido Escondido Youth Encounter Battered Women & Children 50 St. Clare's Home Pregnant Women & Children 20 North County Crisis Center Men 18 In addition, the Armory in Vista and select churches in North County, including Carlsbac are open to the homeless during inclement weather. "This is the average number of individuals each month who must be referred to anothe agency because the shelter is operating at capacity level, and/or the individual(s) is nc prepared for a structured environment. 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Churches d not have the means, however, to conduct an adequate evaluation of homeless individual to identify those who t~ruly need help, the reason(s) for homelessness on a case-by-cas basis, and the most appropriate program/agencies to meet the special needs of each cas of homelessness. An organization is needed to serve as a screening agency, and centr: registry for those who have received help, and to provide services directly or b arrangement with public or private providers. SCOPE OF SERVICES General services include the provision of emergency housing and crisis counseling for tl immediate needs of homeless person(s) and assistance with breaking the cycle ( homelessness by providing the following services: 1) Identify the needs of the homeless in Carlsbad on a case-by-case basis. The needs th; must be identified may relate to, but are not limited to: health/nutrition w independent living skills drug and alcohol involvement shelter family reunification potential mental health m transportation I clothing m e 2) Provide onsite or access to: w food w clothing w bus tokens m job counseling referrals to social service agencies w shelter referrals/vouchers assistance in obtaining pemanent housing w information on health care w counseling (bilingual staff) legal advice w mental health referrals w gas vouchers w assistance in obtaining other federal, state, and local assistance, including employmer counseling; medical assistance; Veterans’ benefits; and income support assistance, such 2 Supplemental Security Income benefits, Aid to Families with Dependent Children, Gener: Assistance, and Food Stamps. 3) Address the need for transportation assistance from Carlsbad churches and publj agencies to the screening agency. 4) Address the need far screening services in the evenings and on the weekends. 5) Provide a central registry of people from Carlsbad who have received help, includin demographic information on people assisted, type of services provided, etc. W e The Proposal Documents shall include the following information: COVER SHEET Title: SCFEENING AGENCY Agency Agency Address: Contact Person: Telephone Number: INTRODUCTION This section should convey the agency's understanding of the problems of the homeles: and the agency's approach/philosophy to meeting the needs of the homeless as a grou~ and specifically the homeless in Carlsbad. METHODS AND PROCElDURES This section should include a detailed description of the methods by which the Propose intends to perform the work set forth in the Scope of Work. Areas to be addressed includf description of services (rank according to needs you identify as primary and secondary: requirements for staffing, facility, etc., and a copy of the data gathering instrument(s) t be used. PROJECT BUDGET This section should include a detailed line item budget with proposed costs ("unit" cos1 where applicable) for operational needs, such as staffing, facility, supplies, etc., and fc direct services to individuals referred from the City of Carlsbad. If additional funds are I be used in conjunction with City monies, these funds should be detailed along with cos' to be covered. Additional consideration will be given to projects proposing to use Cil funds in conjunction wilth federal, state, or private monies. In-kind contributions (i.e. staf structure, etc.) will be considered. AGENCY EXPERIENCE,'HISTORY This section should con.tain a description of the agency's history and expertise in the arc of providing assistance to, and screening of, the homeless. The description should inch your qualifications and the qualifications and proposed responsibilities of the persons wk will actually provide the services. The description should also include the services yc currently provide, and how they are provided (note differences here between your curre] operations and that which you have proposed in the "METHODS AND PROCEDURE section. I L w @ 1 PRIVATE NONPROFIT STATUS Proof of nonprofit status. REVIEW OF PROPOSALS The City Manager will review and evaluate all proposals for responsiveness to the Reques For Proposals in order to determine whether the Proposer possesses the professiona qualifications necessary for the satisfactory performance of the services required. It i anticipated that this review period will not exceed thirty (30) days. EVALUATION CRITERIA Evaluation will be based on the feasibility of the proposal, the experience of the agenq its familiarity and prior experience with providing these types of services, and its st& technical competence and ability to work with City staff. An evaluation interview may b required. PROPOSAL, DUE DATE AND AWARD OF CONTRACT Should your agency wish to submit a proposal, three copies of your proposal are due b Friday, October 19,1990, in the Planning Department, at 2075 Las Palmas Drive, Carlsbac 92009, and to the attention of Erin Letsch. It is anticipated that a selection will be mad and contract awarded by November 13, 1990. This request for proposals does not commit the City to award a contract, to any cos incurred in the preparation of the proposal in response to this request, or to procure contract for services. The City reserves the right to accept or reject any or all proposa received as a result of this request, to negotiate with qualified source, or to cancel in par or its entirety, this request for proposals if it is in the best interest of the City to do so. If you have any questions or need further information, please feel free to contact Erj Letsch, Management Analyst, at (619)-438-1161, FAX (619) 438-0894.