HomeMy WebLinkAbout1991-03-05; City Council; 11048; RECLASSIFICATION OF THE POSITIONS OF COMMUNICATIONS AND RECORDS SUPERVISOR AND COMMUNICATIONS SHIFT SUPERVISORAB # w TITLE: RECLASSIFICATION OF THE POSITIONS OF MTG. 3-5-91 COWNICATIONS AND RECORDS SUPERVISOR AND
DEPT. HR COMMUNICATIONS SHIFT SUPERVISOR
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RECOMMENDED ACTION:
City Council adopt Resolution No. GI I - 68 adopting the new classificatic
of Communications Supervisor and Records Supervisor.
ITEM EXPLANATION:
The Human Resources Department along with the Police Department is
recommending that the classifications of Communications and Records
Supervisor and Communications Shift Supervisor be revised. This action
is being recommended as a result of a classification and compensation
study that was performed on both positions.
The components of the study included completion of a questionnaire by
incumbent, analysis of the classifications by an outside consultant,
interviews with the incumbents, interviews with the incumbents'
supervisors and the Police Chief, and a complete analysis of other
agencies classifications and salary plans.
The study recommends that the City create two new and distinct
class if ications. One classif icatio n , titled Co mm u n icat io ns Su perviso r,
will be responsible for supervising the public safety dispatch center. 1
second classification, titled Records Supervisor, will supervise the PO
records division.
classifications.
FISCAL IMPACT:
The recommended salary range for the newly created classifications 0'
Communications Supervisor and Records Supervisor is $1,289 - $1,566
biweekly.
Supervisor classification and a slight decrease in the range of the Reci
Supervisor classification. A transfer from the General Fund Contingem
Account will not be necessary at this time because salary savings
currently exist in the Police Department budget.
The salary range will be identical for these
This represents a 7.5% increase for the Communications
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EXHIBITS:
1. Resolution No. q/ -68
2. Exhibit A, Communications Supervisor Classification
3. Exhibit B, Records Supervisor Classification
4. Exhibit C, Police Salary Schedule
B.
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RESOLUTION NO. 9 1 - 6 8
A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF CARLSBAD, CALIFORNIA, AMENDING THE
CLASSIFICATION PIAN AND SALARY SCHEDULE OF
THE CITY TO ADOPT THE CLASSIFICATIONS OF
COMMUNICATIONS SUPERVISOR AND RECORDS
TIONS SHIFT SUPERVISOR TO COMMUNICATIONS
SUPERVISOR AND THE COMMUNICATIONS AND
SUPERVISOR AND RECLASSIFYING THE COMMUNICA-
RECORDS SUPF-FCORDS SU PFRVISO R.
WHEREAS, the City Manager recommends and the City Council
concurs, that the classifications of Communications Supervisor and
Records Supervisor should be adopted and included in the City's
Classification and Salary Pian; and
WHEREAS, the City Manager recommends reclassifying two
positions.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the
City of Carlsbad, California, as follows:
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2.
That the above recitations are true and correct.
That the City Council authorizes and directs the City
Manager to add the classification of Communications Supervisor a:
described in Exhibit A.
3. That the City Council authorizes and directs the City
Manager to add the classification of Records Supervisor as descrit
in Exhibit B.
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4. That the City Council authorizes and directs the City
Manager to add the title of Communications Supervisor and the title
of Records Supervisor to the Police Salary Schedule at a biweekly
salary range of $1,289 - $1,566 as shown in Exhibit C.
5. That the City Council authorizes and directs the City
Manager to reclassify the positions of Communications Shift
Supervisor to Communications Supervisor and Communications and
Records Supervisor to Records Supervisor.
PASSED, APPROVED, AND ADOPTED at a regular meeting of the
Carlsbad City Council held on the 5th day of March 1
1991, by the following vote, to wit:
AYES: Council Members Lewis , Kulchin, Larson, Stanton and Nygaar
NOES: None
ABSENT: None &ALL--- UDEA. EWIS, Mayor
ATTEST:
- L2L.t&dL- ALETHA L. RAUTENKRANZ, City Cle
(SEAL)
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@ EXHIBIT A e )
CITY OF CARLSBAD JOB DESCRIPTION
JOB TITLE: Comunications Supervisor
DEPARTMENT: Police
BASIC FUNCTION:
Under general supervision, supervises and participates in police and fire safety coaunications services.
required.
OISTINGUISHINO CHARACTERISTICQ:
The Comunicstions Supervisor is a non-sworn, sin#lc-position
classification responsible for the supervision of police and fire dispatch activitier on all shifts. bsckup procedures and operates the system to produce reports a8 required.
The incumbent ~ust also function as a member of the department's management team and participate actively in addressina issuer of concern
to the department which at timer may not h8ve 8 direct i~p8ct on hidher
area of specialization.
KEY RESPO NSIBUITIEQ:
Superviser and participates in activitits involving the dispatch of
routine and enrgency service# such 8s amhl8ncar tow truck8 and paramedic rervicer.
Provides inrtructionr to rubordin8tes 8nd mmri questions; coordinates
the schedulina and completion of work onit project8 by deterrininl
operatio~l priorities and resolving work 108d problcrr; inspects work for accuracy and corpietencsr: evaltuter work tacbniques .nd methods for
conformance to ertablirhed work standards, and alter8 metbods or
Performs related responsibilities as
The position performs CAD system
procedurcs 88 -eS8aT]r to 8chieve objective#.
Responds to inquiries from the public, other departmental or City
employees; ptovider txplamtion of work unit technicd procesres 8nd functions raqairina an understandin8 of policies and procedures; 8dvises
the Watch Corrnder of pertinent incollina information and potential
opetatiry problems.
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JOB DESCRIPTION -2-
JOB TITLE: Corunications Supervisor
Conducts training, or supervises such activity; prepares and maintains
the Dispatch Training Manual; advises and otherwise provides assistance
and training to other department personnel regarding commnications
services and equipment operation.
Participates in the development of, and implements policies and procedures relating to safety comunications services; prepares and maintains operations manuals related to the Dispatch Center: notifies
department personnel of changes to those policies and procedures.
Performs backup procedures to the CAD system; operates the system to produce reports per schedule and as requested; ensures security of
computer systems as assigned; troubleshoots system malfunctions as
required .
Prepares tape recordings as requested of radio and telephone
communications for use as court evidence, in response to subpoena's, for
training, or other authorized purposes.
Enters and updates emergency, caution and related files into the computer
sys tern.
Requisitions supplies and other materials as needed; maintains an
inventory of supplier for the Diepatch Center.
Participates in the uelection of subordinate personnel; evaluates
performance; provides counseling and initiates disciplinary action.
Represents the department in relations with professional associations,
other agencies and organizationr.
Rmg:
This position reports to a Police Captain.
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JOB DESCRIPTION -3- JOB TITLE: Comunications Supervisor
DESIRABLE QUALIFICATIONS:
Knowledge of:
o Organization and functions of municipal law enforcewent and fire
departments.
Operational principles and practices of a police and fire radio- telephone emergency communications and dispatching system;
general office procedures.
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o Practices of supervision, trainiry and performance evaluation.
o English usage, spelling, punctuation and grammar.
Skill in:
o Planning, scheduling, and coordinatiw the work of assigned
personnel.
The operation of all automated equipment, and the performance of
the most difficult tasks associated with a police/fire dispatch
sys tern.
Ability to:
o Supervise, train and evaluate others involved in related
o
activity .
policies and procedures effectively.
Communicate effectively in written and oral form.
Develop and maintain effective workim rtlatfonships with those
contacted in the course of work.
Remain calm in emergency 8it~atiOnS.
o Participate in the development of, and implement operational
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JO8 TITLE : Corunications Supervisor
EXPERIENCE AND EDUCATION:
Any combination of education and/or experience that could likely provide
the required knowledge, skill, and ability is qualifying. A typical way
to obtain the required knowledge, skill, and ability would be:
o Three years of increasingly responsible work experience involving
the operation of an emergency law enforcement and/or fire
dispatch system.
o Completion of specialized training in police and fire emergency
dispatch work.
EXHIBIT B 0 0
CITY OF CARLSBAO
JOB DESCRIPTION
JOB TITLE: Records Supervisor
OEPARTMENT : Poi ice
BASIC FUNCTION:
Under general supervision, supervises and participates in the preparatioi
processing, and management of law enforcement records; acts as the Custodian of Record; supervises reception desk operations. Performs
related responsibilities as required.
OISTINGUISHING CHARACTERISTICS:
The Records Supervisor is a non-sworn, single-position class responsible
for the supervision of police records and departmental reception functions. The incumbent must also function as a member of the
department's management tear and participate actively in addressing issuc
of concern to the department which at times my not have a direct impact
on hidher area of specialization.
KEY RESPONSIBILITIES:
Supervises and participates in activities involving the preparation and
processing of law enforcement records; directs files management; maintair
security of records and ensures that information is released in accordant
with laws, and established departmental policy and procedurer.
Supervises reception desk operations; directs record keepiry and ensures
security of the cash register and petty cash; authorizes requests for replacement funds and approves the use of petty cash voucherr in accordance with established policy and procedures.
Provides instructions to subordinates and answers questions; coordinates
the scheduling and completion of work unit projects by determinim
operational priorities and resolving work load problemo; inspects work fc
accuracy and completeness; evaluates work techniques and methods for
conformance to established work standards, and alters methods or
procedures as necessary to achieve objectives.
Responds to inquiries from the public, other departmental or City
employees; resolves coaplaints; provides informstion requiring an
understanding of departmental operations, policier and procedures.
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JOB DESCRIPTION -2-
JOB TITLE: Records Supervisor
Responds to all subpoena's of law enforcement records; as the Custodian of Record, ensures timely and appropriate response to subpoena's; appears in
court to testify regarding the subpoenaed documents as required.
Conducts training; prepares and maintains operations manuals associated
with records functions; advises and otherwise provides assistance to other
department personnel regarding records services.
Participates in the development of, and implements policies and procedures
relating to the preparation, processing, maintenance, access and use of
law enforcement records; notifies department personnel of changes to those
policies and procedures.
Requisitions supplies and other materials as needed, and maintains an
inventory of supplies; participates and assists in the evaluation of
capital equipment required for records operations; assists in the
resolution of problem relating to departmental office and telephone
equipment.
Directs the preparation of departmental payroll records in keeping with
established accrual limits and maximums, and fLSA requirements.
Maintains and compiles statistical data, performs analysis and prepares
reports; develops and submits recomendations as required.
Participates in the selection of subordinate personnel; evaluates
performance; provides counseling and initiates disciplinary action.
Represents the department in relations with professional associations,
other agencies and organizations; represents the ircdiate supervisor in
his/her absence, in meetings or court appearances as assigned.
REPOR TING REI ATIONSHIPS:
This position reports tu a Police Captain.
DESIRABLE QUALIFI CAT IONS:
knowledge of:
o Organization and functions of a municipal law enforcement
department.
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JOB OESCRIPTION -3- JOB TITLE: Records Supervisor
o Principles and methods of law enforcement records mnagennt; computerized systems used for records management in nunicipal law enforcement agencies; general office procedures.
law enforcement records. o Laws, codes, regulations and policies relating to the control of
o Practices of supervision, training and performance evaluation.
o English usage, spelling, punctuation and grammar.
Skill in:
o Planning, scheduling, and coordinating records activities.
o The operation of all automated equipment, and the performance of
the most difficult tasks associated with a police records system.
Ability to:
o Supervise, train and evaluate others involved in related activity.
o Participate in the development of, 8nd implement operational
policies and procedures effectively.
o Communicate effectively in written and oral form.
o Deal constructively with conflict and develop effective
resolutions.
0.' Meet the public in rituations requiring diplomacy and tact.
o Compile and prepare statistical reports.
o Develop and maintain cooperative relationships with those
contacted in the course of work.
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JOB DESCRIPTION -4-
JOB TITLE: Records Supervisor
EXPERIENCE AND EDUCATION:
Any combination of education and/or experience that could 1 ikely provide
the required knowledge, skill, and ability is qualifying. A typical way
to obtain the required knowledge, skill, and ability would be:
o Three years of increasingly responsible experience in police records preparation, processing, and maintenance, including or
supplemented by specialized training in automated records systems.
o Specialized training in records management and supervision is
desirable.
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EXHIBIT C
CARLSBAD POLICE DEPARTMENT
BIWEEKLY SALARY SCHEDULE
MARCH 5, 1991.
FwGE STEP A STEP B STEP C STEP D STEP E RL\NGE
20 991.07 1039.59 1092.52 11 46.92 1204.27 20
22 $1 039.59 $1 092.52 $1 146.92 $1 204.27 $1 264.57 22
36 $1 255.79 $1 31 8.86 $1 384.59 $1 454.36 $1 526.81 36
37 $1289.00 $1353.45 $1421.12 $1492.18 $1566.79 37
38 $1 31 8.86 $1 384.59 $1 454.36 $1526.81 $1 603.28 38
42 $1 603.28 $1 682.44 $1 766.95 $1 855.51 $1 948.08 42
90 $1 066.23 $1 1 19.54 $1 175.52 $1 234.29 $1296.01 90
RANGE 20 COMMUNICATIONS OPERATOR I
RANGE 22 COMMUNICATIONS OPERATOR II
RANGE 36 POLICE OFFICER
RANGE 37 COMMUNICATIONS SUPERVISOR
RANGE 37 RECORDS SUPERvlSoR
RANGE 38 SENIORPOUCEOFFICER
RANGE 42 POLlcESEARGENT
RANGE 90 POLICE RECRUIT