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HomeMy WebLinkAbout1993-01-05; City Council; 12018; CCVB 1991-92 4th quarter report* n w >o er e 3 z 0 6 8 a d 0 z 3 WY UP LAHLSUAU - AGWA BILL \ AB # 1'2.; 01 8 TITLE: DEPT. I MTG. -!U&5/93. CARLSBAD CONVENTION AND VISITOR'S BUREAU CITY A' DEPT. FIN FOURTH QUARTER REPORT FOR 1991-92 CITY MI RECOMMENDED ACTION: Accept and File Report ITEM EXPLANATION: The Carlsbad Convention and Visitois Bureau (CCVB) has submitted their fourth quarterly report for the fiscal year that runs from October 1,1991, through September 30,1992. This report covers the period from July 1,1992 through September 30,1992. Revenue received by the CCVB for the period totals approximately $70,000, while expenses total $55,000, resulting in an excess of revenue over expenditures of $1 5,000. The excess of revenues over expenditures was anticipated, as the third quarter report reflected a revenue deficit of $15,000. Nearly 90% of the expenses incurred in the fourth quarter were within two categories: 1) administration expenses at $35,000, and 2) advertising expenses at $14,000. Other expenses included familiarization trips, special events and travel shows. As shown in the table below, revenues from the City of Carlsbad totaled $59,000 during the fourth quarter. Of the $59,000 in City revenues, $30,000 was in the form of monthly receipts for administration. The last portion of eligible matching funds, $7,000, were received in July, 1992, and $22,000 in program funds were received throughout the fourth period. AU expenses for the fiscal year were incurred throughout the period. Several program payments, totaling $49,000, however were not requested and paid until October and November, 1992. A total of $11,000 in revenues was received from sources other than the City, and include the County of San Diego, $6,000 and the Co-op program with hotels, $4,000. The County of San Diego revenue is the result of the receipt of a grant by the Board of Supervisors to supplement the cost of marketing travel programs beyond the borders of Carlsbad. Carlsbad Convention and Visitors Bureau Total Revenue through September SO, 1992 1st 2nd 3rd 4th WTD BUC Quarter Quarter Quarter Quarter Total Amc CCVB Revenue From City Administration =,o 30,000 29,000 30,000 118,000 118 Matching Program 0 6,000 12,000 7,000 25,000 25 Unrestricted Program 0 11,000 0 22,080 33,000 82 Total City =,o 47,000 41,000 59,000 176,000 225 Other Revenue 6,000 12,000 8,000 11,m 37,000 Grand Total $35,000 $59,000 $49,OOO $70,000 $213,000 $225 Values rounded to the nearest thousand e W Page Two of Agenda Bill No. j 8 ! 0 1 * Activities occurring during the fourth quarter included a Carlsbad tour for six travel writers and attendance at travel and trade shows in Los Angeles and British Columbia. FISCAL WACX The City's agreement with the Chamber of Commerce established $225,000 as the total amount of funding, with $118,000 designated for administrative costs and $107,000 designated for programs. Of the program funding, $25,000 requires matching contributions balance carried over into the 1992-93 budget. All budgeted funds totaling $225,000 for the 1991-92 fiscal year have now been paid to CCVB. mm: Fourth quarter report from the Carlsbad Convention and Visitois Bureau for fiscal year 1991-92, dated December 2, 1992. from other sources. These amounts were appropriated within the 1991-92 budget, with the 0 e ~RLSBAD CALIFORNIA December 2, 1992 Debbie Neville Finance Dept. City of Carlsbad 1200 Carlsbad Village Dr. Carlsbad, CA. 92008 Dear Debbie : Attached is a synopsis of the major activities of the Carlsbad Convention and Visitors Bureau from July 1 - September 30, 1992. If you need additional information, please let me know. Senior Management Analyst Encls. Carlsbad Convention & Visitors Bureau P.O. Box 1246 Carlsbad, CA 92018-1246 (619) 434-6093 Dn ision of the Carlsbad Chamber oTCommerce 0 w July 1-September 30, 1992 INCOME City of Carlsbad $58,869.92 County of San Diego 6,307.25 769.90 Sales of items in depot Co-op program with hotels 3,945.65 Interest on bank account 54.95 Special promotions 22.00 Total Income $69,969.67 EXPENSES Administration $34,513.29 Advertising 13,520.70 Video 936.71 Travel Shows 1,325.00 Brochures 0.00 Fam Trips 2,000.00 Special Events 3,000.00 Total Expenses $55,295.70 Programs ACT1 VITIES July: Supervisors to supplement the cost of marketing programs that benefit merchants and fill hotel rooms beyond the borders of Carlsbad. July: The North County Tourism Marketing Group was awarded a $42,000 grant b] the San Diego County Board of Supervisors to promote North County as a tourisl destination. The Carlsbad ConVis administers the funds for this organization and Steve Link is the president. August: Six travel writers, representing such publications as New York Post, Travel and Leisure, and the Chicago Tribune were hosted by La Costa. highlight of their visit was a hot air balloon ride over La Costa. August: La Costa. The ConVis was awarded a $7,000 grant by the San Diego County Board of ConVis staff took them on a tour of the Village with a lunch hosted by Neimans, The ConVis staff assisted in the promotion of the Mazda Tennis Classic ai 0 W September: aimed at Japanese-owned travel agencies and tour operators. September: British Columbia. They sponsored trade shows in Victoria, Vancouver and Keloma. September: The ConVis published 6,000 brochures listing hotels and merchants in North County offering discounts to Canadians. The brochures were paid for with county funds. July-September: writers to Carlsbad. Steve Link manned a booth at a travel trade show in Los Angeles Cleta Wright participated in the California State Sales Mission tc The trip was paid for with county funds. Carlsbad received a great deal of coverage in newspapers and magazines during the summer months resulting from our program to bring travel -2- w 'VISITOR' INFORMATION SUMMARY July 1, 1992 - October 1, 1992 CA. resident Out of CA Foreigm Total foi visitors visitors visitors month JULY 780 1302 404 2486 AUGUST 991 984 408 2383 SEPTEMBER ._ _. .. 918 - 739 416 2073 3 month totals 2689 . 3025 1228 694 2 Above figures represent ohe member o!f family and/or group * JULY August Sept. TOTALS Phone inquiries 1781 1393 1396 4570 Mail outs 114 6 899 473 2518 Travei agent mail outs 120 f 115 163 398 ; 0 w .c W CONVIS Carlsbad featured in a variety of publication summer. The tfme and effart beach and Neimans all photo- Carlsbad has received an extraor- September and January. Inter- golf enthusiasts. dinary amount of coverage in spersed throughout the feature are Several other publications also magazines and newspapers this color photos of the flower fields, featured Carlsbad recently. Amp expended to bring travel writers to graphed by Steve Link, ConVis newspaper published in British Carlsbad is paying big dividends. manager. Columbia. The author connecta story of the discovery of minera Physician's Travel & Meeting Guide, water in Carlsbad a century ago and Vacations, a Japanese magazine with the present day spa at La C Resort. each featured Carlsbad. The author of the five-page feature in the Another feature was publishec magazine aimed at physicians was In Flight, a world-wide newspar effusive in his praise of Carlsbad. aimed at small aircraft owners a The author states, for example, operators. The feature recommc While most visitors choose to stay a flight to Carlsbad for a specia with the crowds in Anaheim or vacation destination. downtown San Diego, the smart "It is difficult to put a dollar 1 travelers are beginning to discover on these articles," said Link. "r Carlsbad's uncrowded alternative.'' purchase the space would have The feature is timely because it about $l00,0o0 but the credibili includes a list of six medical conven- the writers makes it more valu; them was a German language Two prestigious magazines, "While the magazine is aimed at physicians, the first phone call we received was from a minister in Missouri who had seen the feature and wanted to book hotel reserva- tions," said Cleta Wright, ConVis director of public relations. The stylish Japanese magazine, Vacations, has a circulation of 70,000 subscribers in Japan. They receive it free, but must prove they have an annual income of more than $lOO,OOO. The extensive article recommends Carlsbad as a great vacation getaway for Japanese tions sIated for San Diego between executives, especially those who are than paid advertising," I ConVis coordinates regional tourism marketing programs For the second year, the Carlsbad ConVis has been selected to admin- ister the programs of the North County Tourism Marketing Group. The organization develops regional marketing programs to enhance tourism to North County. Programs planned for this year include participating in travel trade shows in Phoenix, Los Angeles and Anaheim, sponsoring sales blitzes to travel agencies in selected cities, plus advertisiw in various newspa- pers and magazines. The popular facilities guide will also be ex- panded and republished. The guide lists the amenities of the hotels in North County. More than 16,000 were published this past spring and mailed to all of the major travel agencies in the Western U.S. and British Columbia. The Marketing Group is governed by a board composed of representa- tives of the communities of Carls- bad, Escondido, Oceanside, Sa Marcos and Vista. Steve Link, ConVis manager, is the coordi of the board. This is the sixth y the group has received funds f the San Diego County Board o Supervisors. In June, the super allocated $42,000 to the organi tion. "Our activities are designed complement and enhance the marketing programs conductf communities, attractions and ' in North County," said Link. ' marketing has more impact ai more economical for all." The group's annual marketii gtrategy session is scheduled j Wednesday afternoon, Sept. T San Marcos Country Club. About 100 people represent hospitality industry in North County will discuss the pro@ proposed by the group's govc board. I 0 0 W CONVIS Japanese trdel market targeted at trade show The Carlsbad ConVis particii in a Sept. 16 Los Angeles trave trade show aimed at the Japanc market. Organized by the San Diego ConVis, the trade show/recept was designed to build better WI ing relationships between San Diego’s hospitality industry an Angeles-based Japanese travel agencies and tour operators. The site for the event was a la banquet room at the Biltmore I The room was decorated in a gc theme and people manning the table-top displays wore golf atti Besides the San Diego ConVis Carlsbad ConVis, 34 businesses manned displays. The Carlsbad was well represented. La Costa Resort and the Golf Academy a’ Aviara had displays as well as SeaJet Cruise Lines of Oceansid More than 90 people represen 38 Japanese companies collectec literature and talked to represen “We provided each company 1 Our tourism video dubbed in Japanese,’’ =id Steve Link, con’ asked for a second video; one fo about - promoting -- Carlsbad as a destination for Japanese tourists. More writers discover Carlsbad tives of the hospitality industry. manager. ”Some of the compani Six travel writers, representing such publications as: New York Post, Trmel ad mure, and the chicago Resort and Spa for four nigh& this Tribune were guests of La Costa past month. cOnvis staff had the oppo~u,,ity to meet with them several times during their stay. On the final day of their visit, the ConVis took them on a hot air balloon flight over the La Costa area followed by a tour of the Village and lunch at Neimans. ”This working relationship with La Costa Resort is beneficial to everyone,” said Cleta Wright, ConVis director of public relations. “The ConVis benefits by being able to meet travel writers who may overlook Carlsbad in their travels. And La Costa benefits by being able broader view of the ambiance of the area where the resort is located.” their local agents and one for thr office in Tokyo. I am sure the vi4 .will give Carlsbad a boost in Jap Meg@e Finnigan, who translat and narrated CarlSbad’s video ir Japanese, assisted Link at the evc 1 I Visiting travel writers prepare to go to provide the writers with a aloft in a hot air balloon atfirst light of dawn. e CONVIS 1 N. County targets Canadians with discount directory 0 . Cleta Wright, ConVis certificates for director of public relations, traveled to British Columbia in North County. mid-September to promote Carlsbad and individual tour North San Diego County as a great place to escape cold winter weather and take Administration in advantage of its new Discount Directory. abundant supply of She joined 40 other people representing California communities distribute. and attractions on a Tour and Travel Administration in Vancouver, CUSSeS NOrfh' To further help sales mission sponsored by the California Office of Tourism and the California Tourism Corporation. Representatives from Sea World, Hotel Del Coronado and the Villa Marina (Oceanside) were also on the trip from San Diego County. to Victoria, Kelowna and Vancouver, British Columbia. Kelowna, northeast of Vancouver, is one of the fastest growing cities in Canada. In each city a mini-trade tour operators, and writers for travel publications and the local news media in attendance. County Facilities Guide and community brochures, Wright ' distributed the new Discount Directory for Canadian visitors. The directory listed all the North County hotels offering discounts through the state program, a short dcscription of the various North County communities, plus a list of local retail shops, restaurants and attractions that are offering discounts to Canadians. Canadian travel agents adding to exposure for Wright also called on operators and visited the United States Tour and Travel Vancouver, leaving an brochures and directories for them to San Diego County with Cleta Wright. market North County, an ad was placed in the offering a remedy to offset the value of their dollar. Everyone I spoke to thought it was a terrific idea." La Costa's Ristorante Figaro and wild Animal Park provided @ft September issue of the Canadian Traveler Magazine. This promotional campaign in Canada is funded in part by the San Diego County Board of Supervisors. The sales mission took the group ' I 4 show was hcld, with travel agents, In addition to the North San Diego "'I was so excitcd to be the only 8 1 rcprcscntative at the reception to ! have such a directory," said Wright enthusiastically. "It was like having a personalized calling card inviting n the Canadians down to our area 'I ~--