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Home My WebLink About1997-01-28; City Council; 14025; AWARD OF BID FOR TELEPHONE SYSTEM MAINTENANCEz 0 F 0 a 6 8 2 9 ClTbOF CARLSBAD - AB# IL(OA5 TITLE: MTG. I-2-k- 47 DEPT. PUR SYSTEM MAINTENANCE AWARD OF BID FOR TELEPHONE RECOMMENDED ACTION: Staff recommends Council adopt Resolution No. 79- 43 , accepting the bid pr ATEL Communications to provide telephone system maintenance services to thc Carlsbad. ITEM EXPLANATION The latest contract for maintenance on the City’s telephone system has expired. An 1 was granted to extend the contract through a period of upgrades to the system. ‘ upgrade process is complete, establishing a new maintenance contract is now appropi In accordance with Section 3.28.120 of the Municipal Code, Notice to Bidders was and Requests for Bid were sent to sixteen vendors. Five bids were received. The Ir Systems Director evaluated the bids and recommends acceptance of the bid fr Communications Inc., 8447 Miramar Mall, San Diego CA 92121-2522. ATEL Commr submitted the lowest bid for the our required service specifications. Additional discuss bid evaluation is included as an attachment to this agenda bill. FISCAL IMPACT In Fiscal year 1995-96, the total telephone maintenance costs were $20,300. The ma costs under the new contract will be $19,250 a year. The Information Systems Dl budget includes necessary funding for this service. EXHl BITS Exhibit No. 1 - Bid Evaluation Memo from Information Systems Director Exhibit No. 2 - Resolution No. 93- q3 ,m EXHIBIT NO. 1 m December 23, 1996 TO: PURCHASING DEPARTMENT FROM: Information Systems Director RE: TELEPHONE SYSTEM MAINTENANCE BIDS In order for me to more easily compare responses from the five companies who submitted bids for the maintenance of the city’s telephone system, I prepared spreadsheets reflecting all of the response categories (copies of those spreadsheets are attached for your review). The first issue was regular maintenance versus extended maintenance on the systems. Since the Safety Center operates 7 days a week, 24-hours a day, they need the extended coverage. In addition, the city hall system needs the extended coverage since the Library is open till 9:OO p.m. weekdays, and from 9:00 a.m. to 5:OO p.m. on Saturday. Therefore, I recommend the extended coverage on the entire system. In comparing the costs for extended coverage for the entire system, Atel was the low bidder with a bid of $1,603. per month. The next lowest bidder was Com-Aid, and their bid is $1,686 per month. The major difference, however, is that Atel’s price included all of the other equipment which is not connected to one of the systems, and Com-Aid’s bid stated that the additional equipment would be covered on a time and materials basis. Therefore, the resulting costs from Com-Aid would be even higher than the $1686. Another difference between the low and next lowest bidder is the response time. Atel indicates their response time for a major failure is 2 hours. Com-Aid indicates their response time for a major failure is 4 hours. In the event of a major failure at the Safety Center, a 4-hour response time would be unacceptable. Atel’s hourly rate for time and materials is $69.50 and Com-Aid’s is $76.00. The other items are fairly comparable with the exception of the prices for the new telephones and the 16ELCH card. Atel’s prices were the highest of all the bidders. In conclusion, I recommend that the award of the bid go to Atel. They have provided our service for several years, and I am, therefore, familiar with their level of service. In terms of the new phones or cards, if Atel is not willing to lower their costs, then I suggest we include a provision in the agreement that allows us to purchase the equipment from other vendors but still requires Atel to do the installation. 0 m If you have any questions or concerns about my analysis and recommendation, please let me know. d-+ LEE RAUTENKRANZ Information Systems Director lr Attachment -I ew i% p -I UE x=, .r c a, Q) c (0 booom a~bmwOW q9ook ‘4 (4 o? a? nr? - - r +,x~OCoLoO 64696969- 0 000 ”! OLON Lo v) Z8a 5;: a- a? c9 z +j p. 2 2 %$ZZ+ G69+t-z ,zscum @Gm*** -I 9 Z?Z @* -Lorn T 7 Tv- 64 64-69 E* 0 -0 - ol( c, x00000 wt ?Lo mmmm *b364te69- 0 000 7 a, a -Ib *rn bbb ~cu000b 99” b3 etece rn a WZZ0)NN GSbLoLoLo 922 gz -=j wz C??ZZ jrmmww Lo 00$1 x”: ZZlrj 0Ri *% 69-64 cooma v) *ff)ff)6464Ef) cc. In ooco mmw dwm e36969 ab tff 64 + xNoooa abbaa 0 *69&9696+6+ OWN baa hrn gz. 8s Q$ w 7 E€ €SI-- pz6zo 0- Q) - - n 4 E I L- c3 Z p! 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Q",m, ?Z%ZZc\r 2 269*696969 26969,6969 ,000ocv c? zm Ygkz -sssc?z ~co03%,~)(0 '9'49 ,,,25? 00000 'Obv) 69w69t969 u) ;E Q) so €5 e Po E W - ;zEMt- I-zozo 3 - 52 a, e a, 0 B d .- K .- = z 0 U u) .L Kiisg pao -c -c II c r E .E dL ocpr 3 3 2 N a3 Qa.Z yj 9 g yj 2 3€;a c c c c e Ei=Z hl N d N N *. 0, rs, a, a,; > a,>= F! m- - FLa, U zg 62255 55; 2 i -c e X -c 0 1TI 0 -u) Q) - - :e , a2 25; X? > .- a&elL.c2+ $?a E:S b yJc-.- Co*"Ej, I-P, LL@ €I-5 (\I - - - N Z:OK z2% N co b 2 m z .o gs? 2- .- v) h tu E .: .L 0 E . 0 oll - .2 E E U 3 LO 'E 0 sno 0 0 Q) ki5 >.2? a, En Q) iiE I $ .k c/,zo20 Ki hc. fn d Q -0 2 5 W c 9 c .t= a em.2 0 y rY 2 m mg3= 3 z g 4 2 -u v) mE.IG c Y c sa ma, 0 .- pg e si- a, Ekh-- FqSzu e c 0 January 28, 1997 TO: PURCHASING OFFICER R?’ INFORMATION SYSTEMS Dl RECTOR FROM: Buyer TELEPHONE SYSTEMS MAINTENANCE CONTRACT Attached is the contract for telephone maintenance signed by the contractor. WOL you please route a copy of the fully executed contract to us at your conveniencc Thank you. /&;&x KEVIN DAVIS ;7, Buyer Attachment 0 m AGREEMENT FOR TELEPHONE SYSTEM MAINTENANCE THIS AGREEMENT, is made and entered into as of the 1st day of February, 1997, by a between the CITY OF CARLSBAD, a municipal corporation, hereinafter referred to as "City", and AT COMMUNICATIONS INC , hereinafter referred to as "Contractor." RECITALS WHEREAS The City requires the services of a telephone maintenance Contractor to prov WHEREAS the Contractor possesses the necessary skills and qualifications to provide NOW, THEREFORE, in consideration of these recitals and the mutual covenants contair necessary telephone system maintenance services, and; services required by the City, herein, City and Contractor agree as follows 1. CONTRACTOR'S OBLIGATIONS The Contractor shall provide maintenance services for the City's telephone system, the compone of which are described in Exhibit "A" (Bid Number 3 and its attachments and addendums. opened December 5, 1996). Said services shall include all equipment, labor and materials as describe( Exhibit "A". The Contractor shall provide regular service on minor failure items Monday throi Friday, excluding holidays, within twenty-four (24) hours from receipt of a service request. Contra( shall provide emergency service on major failures within two (2) hours from receipt of request at times Major failure is defined as the system in a non-operational status with 50% or more incoming/outgoing service not working, or consoles non-operational. Any failure at the City's Sa Center may require emergency services. Emergency services shall be provided on a seven-d; week, 24-hour-a-day basis at no additional charge. If "on-site" service is required, the Contractor s be "on-site" within the time frame stated above The Contractor shall provide regular service on the additional equipment which is operating exterr from the three NEC switches The Contractor shall serve as the City's primary source for reporting trouble. Upon receipt of a troi report, the Contractor shall determine whether the problem is equipment related or line rela Equipment related problems shall be fixed in accordance with the time frames established in agreement. If the Contractor determines that the problems are due to line problems and are responsibility of the local telephone company, the Contractor will report their findings to the ( Troubleshooting line problems to this point will be a part of the overall maintenance service supplied at no additional charge to the City The Contractor will provide a quote on all needed parts, if requested by the City. The City will ac or reject the quote If the quote is rejected, the City may purchase the same or functionally sir parts elsewhere The Contractor will install these parts and cover the equipment in the same mal as if the parts were purchased from the Contractor The Contractor shall provide "walk-throughs" for the purpose of estimating costs of additions, mc or other changes to telephone system equipment at no additional charge 1 0 e 2. CITY OBLIGATIONS The City shall call the Contractor and provide a general description of the problem being experiencc The City shall allow employees of the Contractor reasonable access to the service addresses at hoi consistent with the requirements of service. 3. COVERAGE The Contractor and City agree that this Agreement does not cover damages to, or failure of, system resulting from causes other than wear and tear from normal use, including misuse, neglc accident, theft, abuse, brown-outs and power surges, fire, flood, wind, lightening and other acts God Needed repairs due to excepted causes shall be made by the Contractor and the charges said repairs shall be paid by the City. Response time will be as defined in this agreement 4. TERMS OF AGREEMENT. This agreement shall be for a period of one (1) year, commencing on February 1, 1997 and end January 31, 1998. At the end of this period, the City has the right to rebid, or renew the agreement mutually agreed upon costs for three (3) additional one-year periods with one year per renewal. 5. FEES TO BE PAID TO CONTRACTOR The total fee payable for the services to be performed shall be as established in Exhibit "A" F shall be paid quarterly. Payment of approved items on the invoices shall be mailed to the Contra1 within 30 days of receipt of the invoice. 6. TERMINATION. This agreement may be terminated with or without cause by either party at any time upon 30 d written notice to the other party 7. NONDISCRIMINATION CLAUSE. The Contractor shall comply with the state and federal laws regarding nondiscrimination. 8. STATUS OF THE CONTRACTOR. The Contractor shall perform the services provided for herein in Contractor's own way as independent contractor and in pursuit of Contractor's independent calling, and not as an employe the City. The Contractor shall be aware of the requirements of the Immigration Reform and Control Act of ' and shall comply with those requirements, including, but not limited to, verifying the eligibilit employment of all agents, employees, subcontractors and consultants that are included in agreement. 9 HOLD HARMLESS AGREEMENT Contractor agrees to indemnify and hold harmless the City of Carlsbad and its officers, offic employees and volunteers from and against all claims, damages, losses and expenses inclu attorney fees arising out of the performance of the work described herein caused in whole or in pa any willful misconduct or negligent act or omission of the contractor, any subcontractor, an\ directly or indirectly employed by any of them or anyone for whose acts any of them may be 11 except where caused by the active negligence, sole negligence, or willful misconduct of the C Carlsbad 2 0 W Contractor shall at its' own expense, upon written request by the City, defend any such suit or actii brought against the City, its officers, officials, employees and volunteers Contractor's indemnificatic of City shall not be limited by any prior or subsequent declaration by the Contractor IO. ASSIGNMENT OF CONTRACT. The Contractor shall not assign this contract or any part thereof or any montes due thereunder with( the prior written consent of the City. 11. INSURANCE. The Contractor shall obtain and maintain policies of general liability insurance, automobile liabi insurance and a combined policy of workers' compensation and employers liability insurance from insurance company which is admitted and authorized to do business in the State of Califorr Insurance, except Workers' Compensation, shall be placed with insurers that have a single ratins the most recent Best's Key Rating Guide of at least ''A-,V'. Each policy shall provide protection in amount not less than one million dollars ($l,OOO,OOO). unless a lower amount is approved by the ( Attorney or City Manager. This insurance shall be in force during the life of the agreement The ( shall be provided written notice of cancellation. The City shall be named as an additional insured these policies, with the exception of Workers' Compensation. The Contractor shall furnish Certifica of Insurance with appropriate endorsements for the. cancellation and additional insurance provisia to the City before commencement of work. 12. BUSINESS LICENSE Contractor shall obtain and maintain a City of Carlsbad Business License for the duration of contract Ill Ill Ill If1 I!! Ill Ill Ill Ill Ill Ill Ill Ill Ill 3 0 m 13 FALSE CLAIMS The Contractor may be subject to penalties and debarment for the filing of false claims as set forth the California False Claims Act, Government Code section 12650 et seq , and Carlsbad MuniciF Code Section 3 32 025, et seq (2 ~4 Initial Executed by Contractor this 3 1- I dayof ,A!~$L!O'[~L.. 19fl CONTRACTOR ATELCO MUNICATI N , INC '/ ATTEST '0 -l "~&.JL' 5 ; f- (d5, J - BY &)// I (sign here ) --- t+Y, - _.__ -+ $7 I *'/ -- i /* -tl L f h:<-<- (print nay ItiCe) si3n v,&r,- (w ALETHA L RAUTENKRANZ > F 1 -$, L L .cL. j-LL lL~dwuw t ,A[ pc- hLf (prmt nanve'title) City Clerk (Proper notarial acknowledgment of execution by Contractor must be attached ) (President or vice-president and secretary or assistant secretary must sign for corporations If only ( officer signs, the corporation must attach a resolution certified by the secretary or assistant secret under corporate seal empowering that officer to bind the corporation ) APPROVED AS TO FORM RONALDR BALL City Attorney BY J1 1 k&&?L ' Deputy City Attorney 4 a e CALIFORNIA ALL-PURPO ACKNOWLEDGMENT ___.__-- - State of - - . - personally appeared - ____. - __ __--- -____ executed the instrument WITNESS my hand and official seal - - _____ ___ - - _--. - __ -- OPTIONAL - Though the informatior below is not required by law It may prove valuable to pcvsons reiying on the document and could prevs frauduient removal and reattachment of this form lo another documenf Description of Attached Document ,-, I I - </ . +I __ - - - - __ __ _____.-- _-----~ d Number of Pages Document Date - - . - ___ - . - - - - Signer(s) Other Than Named Above Capacity(ies) Claimed by Signer(s) Signer’s Name +‘ ’ ‘ _____-__ - __~__ __ _._ - . - -. __ - - - ‘I- Individual Corporate Officer / f j Corporate Officer I Partner - Limited General ~ Partner - ’ Limited ’ General i Attorney-in-Fact Attorney-in-Fact I Guardian or Conservator Guardian or Conservator ___._-- --. TWs) - __ _._ -__ __ I Title@) .__. - --_- - __- - - Signer Is Representing 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 l6 17 l8 19 2o 21 22 23 24 25 26 27 28 e e RESOLUTION NO. 9 7 - 4 3 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, ACCEPTING A BID AND AUTHORIZING THE PURCHASE OF CONTRACTED TELEPHONE MAINTENANCE SERVICES. WHEREAS, the City of Carlsbad requires telephone system maintenance services and; WHEREAS, proper bidding procedures have resulted in the receipt of a bid frorr qualified vendor; NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad follows: 1. The bid of ATEL Communications Inc., 844.7 Miramar Mall, San Diego CA 9212 hereby accepted and the Purchasing Officer is hereby authorized and directed to issL purchase order for telephone system maintenance services for the period Februar 1997 through January 31, 1998, which may be renewed by the City Manager for tt' additional one (1) year periods, with revised prices to be set after mutual agreement. 2. That the Mayor of the City of Carlsbad is hereby authorized and directed to execu contract, a copy of which is attached hereto, for and on behalf of the City of Carlsl PASSED, APPROVED, AND ADOPTED at a regular meeting of the City Council of the Ci Carlsbad held on the 28th day of January , 1996, by the following vote to wi' AYES: Council Members Lewis, Finnila, Nygaard, Kulchin and Hal: NOES: None ABSENT: None I i i ATTEST: /!LtL~ ALETHA L. RAIITENKRANZ, City Clerk (SEAL) .r W AGREEMENT FOR TELEPHONE SYSTEM MAINTENANCE THIS AGREEMENT, is made and entered into as of the 1st day of February, 1997, by a between the CITY OF CARLSBAD, a municipal corporation, hereinafter referred to as “City“, and AT1 cOM M U N lCATl0 NS I NC., hereinafter referred to as “Con tractor.“ RECITALS WHEREAS The City requires the services of a telephone maintenance Contractor to prow WHEREAS the Contractor possesses the necessary skills and qualifications to provide 4 NOW, THEREFORE, in consideration of these recitals and the mutual covenants contaii necessary telephone system maintenance services, and; services required by the City; herein, City and Contractor agree as follows: 1. CONTRACTORS OBLIGATIONS The Contractor shall provide maintenance services for the City’s telephone system, the componc of which are described in Exhibit “A (Bid Number 3 and its attachments and addendums, opened December 5, 1996). Said services shall include all equipment, labor and materials as describe( Exhibit “A. The Contractor shall provide regular service on minor failure items Monday thra Friday, excluding holidays, within twenty-four (24) hours from receipt of a service request. Contra shall provide emergency service on major failures within two (2) hours from receipt of request a times. Major failure is defined as the system in a non-operational status with 50% or mor1 incomingloutgoing service not working, or consoles non-operational. Any failure at the City’s Sz Center may require emergency services. Emergency services shall be provided on a seven-d: week, 24-hour-a-day basis at no additional charge. If “on-site” service is required, the Contractor : be “on-site” within the time frame stated above. The Contractor shall provide regular service on the additional equipment which is operating exter from the three NEC switches. The Contractor shall serve as the City’s primary source for reporting trouble. Upon receipt of a trc report, the Contractor shall determine whether the problem is equipment related or line reli Equipment related problems shall be fixed in accordance with the time frames established in agreement. If the Contractor determines that the problems are due to line problems and arc responsibility of the local telephone company, the Contractor will report their findings to the Troubleshooting line problems to this point will be a part of the overall maintenance service supplied at no additional charge to the City. The Contractor will provide a quote on all needed parts, if requested by the City. The City will a or reject the quote. If the quote is rejected, the City may purchase the same or functionally s parts elsewhere. The Contractor will install these parts and cover the equipment in the same mi as if the parts were purchased from the Contractor. The Contractor shall provide “walk-throughs” for the purpose of estimating costs of additions, n or other changes to telephone system equipment at no additional charge. I a @ 2. CITY OBLIGATIONS The City shall call the Contractor and provide a general description of the problem being experiencc The City shall allow employees of the Contractor reasonable access to the service addresses at hoi consistent with the requirements of service, 3. COVERAGE The Contractor and City agree that this Agreement does not cover damages to, or failure of, system resulting from causes other than wear and tear from normal use, including misuse, neglc accident, theft, abuse, brown-outs and power surges, fire, flood, wind, lightening and other acts God. Needed repairs due to excepted causes shall be made by the Contractor and the charges said repairs shall be paid by the City. Response time will be as defined in this agreement. 4. TERMS OF AGREEMENT. This agreement shall be for a period of one (1) year, commencing on February 1, 1997 and en( January 31, 1998. At the end of this period, the City has the right to rebid, or renew the agreemen mutually agreed upon costs for three (3) additional one-year periods with one year per renewal. 5. FEES TO BE PAID TO CONTRACTOR The total fee payable for the services to be performed shall be as established in Exhibit “A. F shall be paid quarterly. Payment of approved items on the invoices shall be mailed to the Contra within 30 days of receipt of the invoice. 6. TERMINATION. This agreement may be terminated with or without cause by either party at any time upon 30 c written notice to the other party. 7. NONDISCRIMINATION CLAUSE. The Contractor shall comply with the state and federal laws regarding nondiscrimination. 8. STATUS OF THE CONTRACTOR. The Contractor shall perform the services provided for herein in Contractor’s own way a! independent contractor and in pursuit of Contractor’s independent calling, and not as an employt the City. The Contractor shall be aware of the requirements of the Immigration Reform and Control Act of and shall comply with those requirements, including, but not limited to, verifying the eligibili employment of all agents, employees, subcontractors and consultants that are included in agreement. 9. HOLD HARMLESS AGREEMENT. Contractor agrees to indemnify and hold harmless the City of Carlsbad and its officers, offi employees and volunteers from and against all claims, damages, losses and expenses incl attorney fees arising out of the performance of the work described herein caused in whole or in pi any willful misconduct or negligent act or omission of the contractor, any subcontractor, ar directly or indirectly employed by any of them or anyone for whose acts any of them may be I except where caused by the active negligence, sole negligence, or willful misconduct of the C Carlsbad. 2 0 Contractor shall at its' own expense, upon written request by the City, defend any such suit or acti, brought against the City, its officers, officials, employees and volunteers. Contractor's indemnificati of City shall not be limited by any prior or subsequent declaration by the Contractor. 10. ASSIGNMENT OF CONTRACT. The Contractor shall not assign this contract or any part thereof or any monies due thereunder withc the prior written consent of the City. 11. INSURANCE. The Contractor shall obtain and maintain policies of general liability insurance, automobile iiabi insurance and a combined policy of workers' compensation and employers liability insurance from insurance company which is admitted and authorized to do business in the State of Califorr Insurance, except Workers' Compensation, shall be placed with insurers that have a single ratin< the most recent Best's Key Rating Guide of at least "A-:VI. Each policy shall provide protection in amount not less than one million dollars ($1 ,OOO,OOO), unless a lower amount is approved by the ( Attorney or City Manager. This insurance shall be in force during the life of the agreement. The ( shall be provided written notice of cancellation. The City shall be named as an additional insurec these policies, with the exception of Workers' Compensation. The Contractor shall furnish Certific: of Insurance with appropriate endorsements for the cancellation and additional insurance provisic to the City before commencement of work. 12. BUSINESS LICENSE Contractor shall obtain and maintain a City of Carlsbad Business License for the duration of contract. Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill 3 0 0 13 FALSE CLAIMS The Contractor may be subject to penalties and debarment for the filing of false claims as set forti the California False Claims Act, Government Code section 12650, et seq , and Carlsbad Munici Code Section 3 32 025 et seq < 4 Initial Executed by Contractor this - I- I day of J+'I L.*fi/2 'I/ ,19Q CONTRACTOR ATEL CO MUNlCATlON , INC BY &)JI - P, &IiL s sign here) 1 c ATTEST IIn A -- 5 t? L ;r i--f-L '\ , i ,li , >I " - *\ ,@kA c 1 ; J- (pint han: /tii:e\ '% _..- -q! sijn t$r - l ( -J &/:cy/ ALETHA L RAUTENKRANZ City Clerk > K L.CZ< I+&*V% c /M'.'Y (print nanie'tiiie) (Proper notarial acknowledgment of execution by Contractor must be attached ) (President or vice-president and secretary or assistant secretary must sign for corporations If onl) officer signs, the corporation must attach a resolution certified by the secretary or assistant secr under corporate seal empowering that officer to bind the corporation ) APPROVED AS TO FORM RONALDR BALL City Attorney I/ ' BY ;t/ 1" /c 4,L, (2; Deputy City Attorney 4 E X H I B IT I' A" REQUEST FOR BID November 15,1996 Bid No. 3 FOR: TELEPHONE SYSTEM MAINTENANCE DATE DUE: DECEMBER 5,1996 11:OO AM The city of Catlsbad is requesting bids for maintenance and repair senn'ces for our telephone system. contract will be awarded to the contractor whose bid response indicates that their organizations abilities I the needs of the City at the lowest price, in the opinion of the City. Once the responses are sorted by cc the City, the ability of the lowest bidder to provide the required sehces will be evaluated. If it is determined this bidder can not perform satisfactorily, the next highest bidder will undergo evaluation. Bid evaluatior continue in this manner until a satisfactory contractor is found. Your bid must be submitted on this an( attached forms, and on the documents you are requested to provide. Additional documentation ma attached if desired. The successful bidder will be expected to execute the attached contract. The attached contract is a sal only. Minor modifications may be necessaly. The contract will be executed for a one-year period, witt option to renew for three additional one-year periods. The attached list shows the equipment we wish to have covered by a maintenance contract. The City reserves the right to reject any or all bids or any part of the bid, to waive minor defec technicalities, or to solicit new proposals on the same project or a modified project. Please read the insurance requirements and general provisions carefully, they are part of your bid. Alsc Representation and Certification page must be completed and returned with your bid. Direct questions to Kevin Davis, Purchasing Department, at 61 9-434-2804 ATEL (XMMU'NICATIONS, IN€. Firm - (619) 646-4680 Fax Number GUARANTEE OF GOOD FAITH REQUIRED: Print Name $ NONE (FAILURE TO SUBMIT GUARANTEE OF GOOD FAITH, WHEN REQUIRED, WILL Title pREs1DENT Date VOID THE QUOTE. SEE ITEM 5, PAGE 2, GENERAL PROVISIONS. Area CodePhone (6 19 ) 646-4600 12/: THE CITY OF CARLSBAD ENCOURAGES THE PARTICIPATION OF MINORITY- AND WOMEN-OWNED BUSINESSES. 1200 Carlsbad Village Drive - Carlsbad, CA 92008-1 989 - (61 9) 434-2803 FAX (61 9) 434- a Q PROPOSAL QUESTIONNAIRE Please respond to the following questions: 1. Please give your definition of the foilowing: Major Failure: SYSTEM DOWN; 50 PERCENT OF INCOMIJ!G/OUTGOING SERVICE NON-WORKIP CONSOLE DOWN. m SYsm FAILURES THAT ARE NOT DESCRIBED uM>ER “MAJOR FMLW Minor Failure: 2. When on-site repairs are necessary, what is the GUARANTEED response time for: Major Failure: GUAF2” ?wo (2) HOUR RESPONSE (AVERAGE RESPONSE - 20 MINUTES) Minor Failure: WARANTEE TWENTY-FOUR (24) HOUR 3. What is the mileage from Carlsbad City Hall to your nearest repair office and in whz city is the office located? APPROXIMATELY 12 MILES. LOCATION MZRAMAR ROAD AND 805 FREE;wAY. 4. Where is your nearest major parts depot? ‘ 5. How many service and maintenance staff operate out of the office described in MIRAMAR question in Question 3? 14 6. How many NEC certified technicians operate out of the office described in Questior 6 7. How many service and maintenance staff operate out of the office described in Question 4? 14 8. How many NEC certified technicians operate out of the office described in Questio 9. How many service trucks and technicians service San Diego County? 6 14 0 a 10. During what days and hours will you provide maintenance and/or repair service unr your standard agreement? 7 DAYS A -, 24 HOURS A DAY. 11. Do you offer a contract which includes 24-hour, 7-day a week maintenance and/or repair service for a Major Failure. YES 12. What will be your time & materials rate for service? $69.50 FOR FIRST HOUR, $55.00 SUBSEQUENT HOURS.(BIL;LED IN 15 MINUTE I1 13. Is this charge calculated portal to portal, on-premises, etc.? ONE FJAY TRAVEL TO BE BILLED UP TO A MAX. OF HALE' AN HOUR (AN AVERAGE TRIP IS ONLY 15 MINUTES) 14. Is there a minimum billing or service charge call under T&M. (If so, what is the minimum charge? MINIMUM. FIRST HOUR $69.50 15. Is there a charge for on-premises "walk-throughs for the purpose of estimating cos changes, additions, etc.? (If yes, what is the charge?) No CHARGE. 16. Can you provide user training, consulting of similar services? (If yes, provide a lis services offered and charges for each.) USER TRAINING--- $69.50/$55.00 PER HOUR AS ABOVE. DATA NE=TwoRK,WAN DESIGN, COMPRESSION TEcHNoLoGy AND LONG DISTANCE COh AVAILABLE FREE OF CHARGl3. 17. Please list the prices you will charge for the following items: NEC single line telephone (ETJ-1-1) NEC 4-button D-Term NEC 8-button D-Term NEC 16-button D-Term NEC 16ELCH card NEC 16-button, Series 111 Instrument Please see addendum 0 a 18. What will be your monthly maintenance charge of each system? (Please list the charge for your standard maintenance and the charge for an agreement that would include standard hours of response plus 24 hour, 7-day a week Major Failure response): Monthly Charge Monthly Charge * Reqular Maintenance Extended Maintenance City Hall System $735.00 $486.00 $382.00 Safety Center - Las Palmas System inc- Pine Ave Municipal Water Dist. N/A (Time & Materials) N/A (Time & Materials) 19. Is your maintenance charge based on the number of working stations and trunks ir the PBXs, or the number of stations and trunks the PBXs are equipped to handle? MAINTENANCE BASED ON WORKING STATIONS AND TRUNKS. 20. What is the maximum annual percentage increase in maintenance fees for a three year greement? 3 dRCEWTAGE INCRFSE IS ANTICIPATED. 21. Would the cost of maintenance trouble-shooting include the additional equipment which does not operate through the switches? (If not, what is the additional chargc for such coverage.) YES 22. Please provide a list of customers (references) in Southern California who use NE NEAX 2400 PBXs. DAN CARTEE TO ASSIST WITH REFERENCES. *Atel preffers to Bill Quartly in advance a City of Carlsbad Telecommunications Network Citv Hall Svsiem NEC NEAX 2400 IMG (MDS) (see attached bay face layout) with: Level 9.05 software with 5200 Feature Package 1 -Console 1 - Modem 20 - DID Trunks (incoming) 12 - Local Trunks (outgoing) 4 - T1 circuits 2 - TieLines 31 -0PX trunks 1 - Adtran CSU/DSU Model TSU 100 2 - Adtran CSU/DSU’s Model TSU 120 1 - Astrocom CSU/DSU Includes the following instruments located at various sites including OPX sites (see attached listing of City facilities): approximately 98 Single-Line phones (ETT-1- 1) approximately 3 Single-Line phones (ETJ- 1- 1) approximately 28 4-Button phones (ETT-4- 1) approximately 47 16-Button phones (ETT- 16- 1) Las Palmas Svstem NEC NEAX 2400 SIM (MDS) (see attached bay face layout) with: Level 9.05 software with 5200 Feature Package 1 -modem 1 - console 14 - two-way local trunks 12 - incoming trunks includes the following instruments: 1 - Adtran 120 CSU/DSU approximately 58 Single-Line instruments (ETJ-1-1) approximately 27 4-button instruments (ETT-4s- 1) approximately 27 16-button instruments (ETT-16- 1) 0 e Page 2 Safetv Center Svstem NEC NEAX 2400 SIM (MDS) (See attached bay face layout) with: Level 9.05 software with 5200 Feature Package 1 - Adtran 120 CSU/DSU 1 - modem 1 - console 15 -DID Trunks 16 - Local Trunks includes the following instruments: approximately 100 Single-Line instruments (ETT- 1 - 1) approximately 4 Single-Line instruments (ETJ- 1 - 1) approximately 23 4-button instruments (ETT-4- 1) approximately 9 8-button instruments (ETT-8- 1) approximately 26 16-button instruments (ETT- 16-I) Additional Connections to Citv Hall Svstem 2965 Roosevelt St., Suite B 1 -DRU I - Adtran Model 100 CSUDSU 9 - 16-button Series I11 Display instruments 2 - 16-button Series I11 Display instruments w/DSS/BLF 3096 Harding St. 1 - DRU 1 - Adtran Model 120 CSU/DSU 3 - 16-button Series 111 Display instruments 9 - 8-button Series I11 Display instruments 1207 Carlsbad Village Dr.. Suite 0 NEC Electra 8/24 system with: 8 NEC %button instruments 2955 Elmwood NEC Electra 8/24 system with: 2 - Expansion modules 4 - NEC 8-button instruments 4 - NEC 8-button display instruments 1 - Speaker-phone module a m Page 3 405 Oak Avenue 1 - DRU 15 - 6-button display Series I11 instruments 6 - 16-button display Series 111 instruments with DSSBLF 1 - Astrocom CSUDSU 11 66 Carlsbad Village Drive 7 - 16-button Series I11 instruments 3 - Single Line instruments Municipal Water District Svstem NEC Electra Mark I1 with: 1 Expansion Key Service Unit 2 - Power Supplies 1 - Memory Module 1 - Ringing Signal Generator 1 - DTMF Receiver 1 - Two Channel TIE Line Card 1 - Power Surge Protector 4 - Four-channel Trunk Cards 10 - Four-channel Station Cards 32 - 6-button instruments 5 - 6-button instruments w/Display and Direct Station Selector 1 - 16-button instruments wDisplay, Direct Station Selector & Busy Lamp Field. 1 - Direct Station Selector/Busy Lamp Field Module 5 - Hands-free Speaker Phone Modules 2 - Tie Lines Additional Svstem not connected to City Hall Svstem 799 Pine Avenue NEC 8/24 Electra Key Telephone System. 1 - Expansion Module 10 - 8-button instruments 2 - Single-Line instruments a CITY FACILITY ADDRESSES a CALAVERA COMMUNITY CENTER ............. 2997 Glasgoi CALAVERA SEWER TREATKENT ............ 2400 Tamarack cENTRO DE INFORMACION ... 3333 Harding Street, #11 (Pine Elemc CITY HALL ................ 1200 Carlsbad Villagc COUNCIL CHAMBERS ............ 1200 Carlsbad Villagc CREDIT UNION .............. 1275 Carlsbad Villagc FIRE STATION #1 ............. 1275 Carlsbad Villag FIRE STATION #2 ................... 1906 Aren FIRE STATION #3 ................. 3701 Catalin FIRE STATION #4 ................ 6885 Batiquitc FIRE STATION #5 .................... 2540 Or FIRE STATION #6 ................. 3131 Levante FLEET MAINTENANCE ................. 2480 Impal HARDING COMMUNITY CENTER ............ 3096 Hardinc HERITAGE HALL .................. 2650 Garfielc HIRING CENTER .................. 5958 El Cam: HOLIDAY HOUSE ................... 3235 Eurel HOUSING AND REDEVELOPMENT .......... 2965 Roosevelt, KRUGER HOUSE ................... 3218 Eurel LEVANTE COMMUNITY CENTER ............ 3035 Levantc LIBRARY ................. 1250 Carlsbad Villa( LIBRARY, LA COSTA BRANCH ....... 6949 El Camino Real, Si MAGEE HOUSE ..................... 258 Beec MUNICIPAL WATER DISTRICT ............ 5950 El Cam PARKS AND RECREATION .......... 1166 Carlsbad Villa SAFETY AND SERVICE CENTER ............... 2560 C SCOUT HOUSE .................... 3225 Eure SENIOR CENTER .................... 799 Pir STAGECOACH COMMUNITY PARK ......... 3420 Camino de IC SWIM COMPLEX ................... 3401Monrc UTILITIES/MAINTENANCE ................. 405 02 COMMUNITY DEVELOPMENT ............. 2075 Las Palma: CULTURALARTS - . . 2955' LIBRARY, ADULT LEARNING PROGRAM . 1207 Carlsbad Village Drive, November 7, 1995 0 m 0 -4 co 0 0 (D A 0 A A _-L N A w A P A VI A a A -4 05 -L 3 CD 0 N !2 N N N w N P Ul N N a N -4 N co Q N 0 w 16LCG-B 1 GLCG-B 1 GLCG-B 1 GLCG-B 16LCQ 0 DAI C DAI C DAI C - -i CKO 1 -A < sw2 1 1 X r r PCOO-D PCOO-D' PCOO-D PCOO-D 4TLTC-8 8ELCA SCl8 SC18 4TLTC-B 8ELCA 4TLTC 8ELCA 4TLTC 4TLTC 24 DTR 24 DTR 4TLTC-B 8ELCA 8ELCA 8ELCA 8ELCA. 1 GLCG-B 8ELCA 8ELCA 4 RSTB-A CS07 8COTF( E) 8ELCA 8CFTD 4RSTB-A PW22 PW22 PW04 PW22 d v, & rn A 4 2 a, A (D N 0 t? h) h) w h) N P cn h) m a, N 4 N a, m W g > r 16LCGB z B 1 GLCGB PCOO-D 1002-A v) 16LCGB cs20 8ELCA 8EtCA 8COT(E) GTOG-A 8COT(E) 8COT(E) 8COT(E) 8COT(E) 4RSTB-A 8ELCA 4RSTB-A 8ELCA CSO7-A CFT , a Safety Center e v, > n m -I < 0 m z -I rn z 3 3 CSO7-0 .o 0 PW04 Page I Individual Purchase Qty of 10 NEC single line telephone (ETJ- 1 - 1 ) $84.00 $57.20 NEC 8-button Series 111 D-Term (ETJ-8-1) : 51 77.60 $142.08 $285.60 $228.48 NEC 16-button Series 111 D-Term (ETJ- 16-DC- 1) NEC 16-button Series III D-Term (ETJ-16-DD-1) $405.60 $324.48 Q