HomeMy WebLinkAbout1997-07-08; City Council; 14252; CCVB period report, I ss 0 @ 68 L-
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CITY OF CARLSBAD -AGENDA BILL
AB# 14; 25 4
DEPT. FIN
CITY AT' CARLSBAD CONVENTION AND VISITOR'S BUREAU MTG. 7/8/97
DEPT HI TITLE:
REPORT FOR THE PERIOD ENDED 04/30/97 CITY MC
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RECOMMENDED ACTION:
Accept report.
ITEM EXPLANATION:
On August 20, 1996, the City Council authorized the Mayor to execute an Agreement with the (
Convention and Visitor's Bureau (CCVB) for community promotion services. The services spe
contract to be provided by CCVB are as follows:
A. Manage and coordinate a marketing program that positions Carlsbad as a prime destinatior
B. Generate awareness of Carlsbad in those geographic regions of the United States which pr
C. Operate the Visitor Information Center.
D. Enhance the current travel writer's program by organizing additional visits to Carlsbad by sc
writers that result in published articles promoting Carlsbad.
E. Promote local community events including the San Diego Marathon, the
Carlsbad 5000, the Carlsbad Triathlon, the La Costa Golf event and the Toshiba Tennis CI:
F. Develop private funding for advertising co-op programs, central reservations fees and other
fees to support a full-time, aggressive tourism marketing program.
G. Implement an evaluative tracking method and submit quarterly reporting of the following inf
gathered from each phone call or visit to the Visitor Information Center:
California.
largest number of visitors to Southern California each year.
1. Place of residence
2. Number of potential visitors
3. Purpose of trip (business or personal)
4. How they heard of Carlsbad
5. How they heard of the Visitor Center
, H. Provide monthly and/or quarterly information on occupancy rates and room rates for the Cz
1 North San Diego County area.
I. Establish a corporate/group sales incentive program which would include special group rate
~
rate promotions during low season and sales to individual and group wholesalers. z 0 F In order for Council to evaluate the services provided by CCVB, the contract specifies that (
0 are to be reported on a quarterly basis. CCVB has submitted their latest report which sum
4 activities from February 1, 1997 through April 30, 1997. Based on the information supplied
G z anticipated in the agreement.
4 for staff to determine if all of the services set forth in the contract are being provided in the
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PAGE 2 OF AGENDA BILL NO. I yi 25 3
To assist Council in reviewing the CCVB report, the following table lists the reporting requiremen
by the contract and where to find the information in the report submitted by CCVB.
Items Received Contract Provisions Written description of activities.
Statistical report of information received
Written description of activities.
areas.
room rates for the Carlsbad and North County Not provided. Provide data on occupancy and
Information Center Inquiries from phone calls and walk-ins at the Visitor
Visitor Information Summary
Accounting of Funds Accounting of funds spent by program.
targeting groupkorporate visitors.
Programs to Attract Groups Statistical report showing results of programs
A comparison of the Visitor Information Summary this period to the same period in the previous
indicates that the number of visitors to the Carlsbad Visitor Information Bureau offices during th
period (9,255) decreased by 36 visitors from the previous year.
FISCAL IMPACT :
The City's Agreement with the Carlsbad Convention and Visitor's Bureau established $264,000
total amount of funding for the fifteen (15) month period from August 1, 1996 through October f
1997. The contract includes $1 17,000 for the operation of the Visitor Information Center, and $,
for programs.
Payments from the City during this period totaled $51,259. The CCVB also raised an additional
from other sources which includes $5,666 from local hotels, and the balance from miscellaneou
promotions and depot sales.
Expenditures for this period totaled $70,404, of which $23,400 or 33% were for operation of the
Information Center. The remaining $47,004 in expenses were for programs. Print advertising
(magazines and brochures) was the largest single outlay in this category totaling $27,414 or 58
Expenditures for participation in trade shows totaled $8,541, followed by community events prc
which cost $5,200.
EXHIBITS:
1. Report from the Carlsbad Convention and Visitors Bureau for the period of February 1, 19s
through April 30, 1997, dated May 28,1997.
,r
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\, e 0 EXHIBIT 1
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May 28, I991
Lisa Hildabrand
Finance Director
City of Carlsbad
1200 Carlsbad Village Drive
Carlsbad CA 92008
Dear Lisa,
Attached is the financial report and a synopsis of major activities of the Carlsbad Convent
and Visitors Bureau for the period of February 1, 1997-April 30, 1997. I am including f
extra sets of the attachments so the council members won’t be receiving photocopies
photocopies.
If you have any questions, please call me.
Please notify us when this will be placed on the Council Agenda so we can be present to ans!
questions.
Sincerely,
ecutive Director
Encl .
cvba\qtly.ltr
Carlsbad Convention 6% Visitors Bureau
P.O. Box 1246 * Carlsbad, CA 92018-1246
(619) 434-6093 Fax (619) 434-6056
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ACTIVITIES
Feb 1-2 Steve Link and volunteers from Ramada Inn Suites and Carlsbad Inn manned
Carlsbad booth at the Orange County Travel Show. They talked to more tl
a hundred travel agents and several thousand consumers.
Feb 4-6 Steve Link and Diana Aaron attended the annual California Conference
Tourism sponsored by the California Division of Tourism.
Feb 12 ConVis staff participated in the annual Snowbird Party hosted by Beach V
Lodge for visitors from Canada and northern states who stay in Carlsbad dur
the winter months.
Feb 19 Sylvia Jorgensen, sales manager, American Eagle Airlines and Floyd Bl
airport manager, spoke at the monthly Hotel/Motel Committee meeting on
future of aviation at Palomar Airport. The luncheon was hosted by Neimz
Restaurant.
Mid Feb A condensed version of Carlsbad’s tourism brochure was translated :
German. Ten thousand copies were printed and shipped to Berlin in preparal
for the ITB Travel Show.
Feb 21 Steve Link met with the vice president of marketing at the San Diego Con
to discuss cooperative marketing opportunities.
Mar 3 Carisbad was promoted for 30 minutes on KCET-TV, the public broadcasl
station in Los Angeles. Our host for the program was Hue11 Howser. M
than 750 people made pledges of $60 or more to the station in order to recc
our Carlsbad Welcome Letter of discounts. The station ultimately recei
more than $60,000 from this program.
Mar 5-7 Diana Aaron and Martha Rapolla, Director of Sales, Four Seasons, Avi,
manned the Carlsbad booth at the Successful Meetings Marketplace, travel sl
at La Costa Resort and Spa. The show, sponsored by Successful Meet,
Magazine, was limited to 50 selected group meeting planners, nationwide.
Mar 7 Diana Aaron escorted a group of meeting planners on a tour of Carlsbad.
meeting planners were in Carlsbad to attend the Successful Meet
Marketplace at La Costa. The van was provided by PRA Destinat
Management Company.
Mar 6-13 Steve Link and Rick Smock, manager of Beach Terrace Inn, manned
Carlsbad booth at ITB, the world’s largest travel show, in Berlin. 7
cvba\qtlymay97 1
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distributed the German language brochure and talked to tour operators, tra
agents and thousands of consumers.
Mar 17 Norine Sigafoose, owner Seashore on the Sand, and Lee Lees, Visitors Cel
supervisor, attended a rally at the Civic Center in San Diego in support of
expansion of the Convention Center.
Mar 17 Peder Norby spoke at San Diego City Council meeting in support of
expansion of the Convention Center.
Mar 19 Representatives of Elite Racing spoke at the monthly Hotel/Motel Commir
meeting on the arrangements for the Carlsbad 5000. Jeffrey Lehma
Barnstorming Productions, spoke on his project for a North County televis
show. The meeting was hosted by Hadley’s Orchard Cafe.
Mar 21-22 Diana Aaron, Bonnie Tekstra, assistant manager, Tamarack Beach Resort :
Carol DuDeck, director of marketing, Carlsbad Inn, manned the Carlsbad bo
at the Phoenix Travel Show. They touted Carlsbad’s charms to hundreds
travel agents and several thousand consumers.
Mar 25 Diana Aaron participated in the American Airlines Destination Travel Shov
Fresno. This show was limited to travel agents and tour operators. Sevc
hundred from throughout the Central Valley talked to Diana about Carlsbac
Mar 25 Diana Aaron met with representatives of American Eagle Airlines and offel
ConVis assistance if they would consider holding a travel show in Carlsbad.
is scheduled for June 18 at the Raintree Restaurant.)
Mar 27 Steve Link and Diana Aaron escorted a dozen key staff members of the :
Diego ConVis on a tour of Carlsbad hotels and attractions.
Mar 29 Steve Link escorted a travel writer from Germany who was gathering mate]
for stories.
Mar/Apr The producers of the Wheel of Fortune television program have a travel
motor home that is used to secure contestants and to videotape scenes
communities where contestants are secured. Diana Aaron worked with tt
staff to bring them to North County. They set up in the Village on April 12-
(during the Carlsbad 5000) and in the flower fields on April 19-20.
MarIApr The cover photo of this year’s Official Visitors Guide published by the E
Diego Convention and Visitors Bureau shows Carlsbad’s flower fields. Mc
than 200,000 are printed annually.
cvba\qtlymay!37 2
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Apr 3 Diana Aaron met with meeting planners, Marylynn Badillo and Daphne Giln
from NAMM, and shared Celebrate the Magic brochures, lodging and din
guides to help them promote Carlsbad.
Apr 1-4 Diana Aaron escorted a film crew from a New Zealand television station an
writer for a New Zealand magazine as they photographed sidewalk caf
boutiques, spas, golf, flower fields, etc. They were hosted by La Costa Res
and Spa.
Apr 4-6 Steve Link manned the Carlsbad booth at the Los Angeles Travel Show.
talked to more than a hundred travel agents and group tour operators and sevc
thousand consumers.
Apr 11-13 For two months prior to the highly successful Carlsbad 5000 weekend,
ConVis staff worked to secure volunteers for the event. Staff work throughout the weekend insuring that volunteers were assigned where nee(
and in other ways worked at the event.
Apr 16 Terry Selk, International Program Director for the California Division
Tourism, was the featured speaker at the April HoteUMotel Committee meetil
He spoke on the State’s marketing programs to entice overseas travelers 2
how Carlsbad piggybacks on these programs. Forty-two people attended
luncheon at the Raintree Restaurant. It was hosted by Inns of America. 1
two-night-stay was hosted by Beach Terrace Inn and his aerial tour of Carlsb
was provided by Barnstorming Adventures.
Apr 21 Diana Aaron met with Phyllis Hill and Rosemarie Marousek of Oceansi
Chamber of Commerce Tourism Center to work on coordinating a voluntt
program.
Apr 24-27 Diana Aaron, Rebecca Stevens, director of sales, Best Western Andersen’s I
and Shirley Barrie, sales manager, Best Western Beach View Lodge manned 1
Carlsbad booth at the California Travel Mart held in Sacramento. They 11
with 29 international tour and travel wholesalers on a pre-scheduled appointme
basis.
cvba\gtlymay97 3
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Programs to Attract Groups
The ConVis purchased a 1/3 page full-color ad in the book promoting the Berlin Travel shc
The book was distributed to travel planners, group tour operators and travel agents through
Germany. The ConVis also purchased a 1/6 page black and white ad in the March issue
Travel Agent Magazine.
The ConVis had a booth at the Successful Meetings Marketplace Travel Show, March 5-7;
Berlin Travel Show, March 8-13; the American Airlines Destination Travel Show, March :
and the California Travel Market, April 24-27.
With the exception of the Berlin Travel Show, these shows were exclusively limited to tc
operators, meeting planners, travel planners and travel agents. The Berlin show was desig~
for travel professionals, but was open to the public as well.
The ConVis hosted a fam trip for meeting planners on March 7.
The ConVis worked extensively with the organizers of the Carlsbad 5000 to place runners
hotel rooms for the April 12-13 weekend. Virtually every hotel room in Carlsbad was boo1
for the weekend.
Through our internet web page and in response to our advertisements, we provided viable le;
to hotels for more than a dozen groups totaling 4,750 people, requesting 5, PO0 room nigk
Names available upon request.
L.
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Visitor Information Summary
February 1, 1997 - April 30, 1997
CA resident Out of CA Foreign Tok
visitors visitors visitors mo
February 1, 158 1,446 130
March 1,611 1,551 142
April 1,715 1,320 182
3 month totals 4,484 4,3 11 454
Above figures represent one member of family and/or group.
February March
~ ~~
April
Phone inquiries
~
2,160 2,898 2,426
Mail outs 822 1,589 1,770
Travel agent
mail outs 123 140 137
cvba\qtrsum
0
Advertiser
AAA
Better Homes & Gardens
CA Visitor’s Guide
CA Travel Planners Guide
Travel 50 8z Beyond
Vacation Magazine
Sunset Magazine
Internet
CA Gold/Flowers
LA Mag
LA Times
San Bernardino Sun
Riverside Press Enterprise
San Diegan
Tucson Lifestyle
Phone Book (800 book)
Carlsbad 5000
No Recollection
TV
C of C Referrals
Phx Magazine
AZ Senior World
Denver Post
Orange County Register
SD Visitor Guide
San Diego Magazine
Orange Coast Magazine
Travel Agent Magazine
CIA CA HoteUMotel Guide
Las Vegas Review-Journal
Away For The Weekend (Old copy)
Successful Meetings
e
Inquiries
February
4
2
89
17
1
0
115
4
11
0
1
0
0
0
0
2
5
100
1
0
0
1
0
5
13
1
1
0
3
1
0
1
235
March
1
2
63
26
1
0
353
9
25
3
5
0
8
0
1
2
5
234
5
5
1
0
2
28
16
0
3
0
0
1
1
0
164
April
9
0
113
21
0
1
391
4
2
7
24
0
0
1
14
5
0
187
2
2
7
26
0
1
17
1
0
61
2
0
0
1
47
*. 0 0 Carlsbad Convention 8t Visitors Bureau
Accounting of Funds
For the Quarter Ended Apr 30,1997
Income
For the Quarter Contract to Date
City of Carlsbad $ 51,258.98
County of San Diego
Hotel Co-op 5,666.44
Marketing Partnership 1,200.00
Depot Sales 638.95
Misc. Promotions 51 .OO
Total $ 58,815.37
$ 4 56,403.51
8,200.00
22,244.73
2,210.00
I ,647.80
2,647.58
$ 193,353.62
Visitor Center Operations
For the Quarter
Personnel:
Management $ 3,000
Staff Salaries 11,150
Benefits 200
Payroll Taxes 2,826
Contract to Date
$ 9,000
34,100
541
8,476
Total Personnel $ 47,476 $ 52,117
Overhead:
Utilities
Outside Services
MainVRental
Equipment Allocation
Office Supplies
Postage
Travel
Insurance
Conferences
Memberships
Telephone
Items for Resale
Misc. Fees
$ 369
388
202
1 ,036
200
360
1,277
680
1,061
133
51 8
$ 1,381
61 0
942
250
4,291
600
956
506
3,008
1,630
2,922
459
528
Total Overhead $ 6,224 $ 18,083
Equipment Purchases:
Items Cost
Total Equipment
Total Visitor Center Operations: $ 23,400
E:Wy Documents\Excell\ConVis Accounting of Funds Apr 30-1997
-: 0 0 Program Expenditures
Accounting of Funds
For the Quarter Ended Apr 30,1997
TOTAL EXPENSES
For the Quarter Contract to Date
Travel Writer Program:
Management Allocation
Meals
Equipment Allocation
Pbstage
Subtotal
Community Events:
Management Allocation
Equipment Allocation
Advertising
Other [list]
Subtotal
Trade Shows:
Management Allocation
Booth Fees
Travel Costs
SupplieslMaterials
Subtotal
Advertising:
Management Allocation
Equipment Allocation
Ads
Production Costs
Postage
Other
Subtotal
Brochures:
Management Allocation
Equipment Allocation
Design & Printing
Subtotal
Video:
Management Allocation
Production Costs
Subtotal
Marketing Partnership
Subtotal
$ 1,500
50
$ 1,550
$ 5,000
200
$ 5,200
$ 5,000
3,541
$ 8,541
$ 6,000
18,030
1,101
2,283
$ 27,414
$ 4,000
2,323
$ 3,323
$ 112
224
$ 336
$ 640
$ 640
$ 5,000
25
500
350
$ 5,875
$ 12,000
4 00
7,059
$ 19,159
$ 10,000
14,120
3,973
$ 25,093
$ 12,439
71 3
31,627
2,411
6,622
$ 53,812
$ 8,000
400
I 9,738
$ 28,138
$ 351
1,055
1,406
$ 2,367
$ 2,367
Total Program Expenditures: $ 47,004
Total Period Expenditures: $ 70,404
E:Wly Documents\Excell\ConVis Accounting of Funds Apr 30-1 997
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Additionally, the California's Gold program th
our flower fields will be broadcast throughout tl
PES television stations.
Travel Shows
The ConVis will have a booth at the ITB Travc acpnwss Bh Berlin in mid-March , It is possibly the largest ti
in the world. Last year, more than 65,000 peopl
on just the first day of the five-day show. It Is A Busv Month For ConWs U
By Steve Link
Executive Director
We will be sharing a booth with Beach Terrac
have translated our brochure into German and M
a case of the German version of our video to prc
travel planners. We will attend about a dozen trav
1997. The first was the Orange County Travc
Promotion On KCET-TV Inn and Ramada Inn Suites helped man the
February. Volunteers from the Beach View LO@I
distribute literature to travel agents, tour operatc
television station in Los Angeles. They gave us a 30-minute just the mm~ of March. Yes"it's a busy mon~
block of time during pledge week to promote Carlsbad.
EveV Year we do a Promotion On KCET-TV, the Public general public. We will participate in four trave
Huell Howser, the producer of the California's Gold
program that features our Flower fields and then talks
another 14 minutes about things to see and do in Carlsbad.
The Con-Vis publishes a letter listing discounts at local
restaurants and attractions and mails them to people who
make a $60 pledge to the public broadcasting station during
the half-hour program. Last year more than 200 people did.
The ConVis letter lists the discounts and instructs them that
they will have until the end of April to visit Carlsbad to take
advantage of the discounts. We also purchase bags of.
ranunculus bulbs that they can pick up free at the Visitors
Center in the DepotThat gets them to visit the Village on
their trip to Carlsbad.
.- . .f TrIl SAN DIEGO Ue-mIHUNE 8 SATURDAY, MARCH 8,1997 I “.”” -“.” ..
-. ~, ‘Carlsbad promoted at Berlin show
1
By Agnes Roletti
STAFF WRITER
CARLSBAL) - Steve Link, executive director of the Carlsbad Convention and Visitors Bureau, traveled half way around the globe this week to let Some of the world’s travelers know about Carlsbad. For the first time, the local Convis board of directors elected to send Link to one of Europe’s biggest travel shows, believing that the $3,000 investment to get him there will more than pay off in future tourist dollars to the city. Link flew to Germany - with the city’s brochures translated into German in hand - to operate a travel booth at the Berlin Travel Show. The travel show attracts mainly travel agents and tour operators from throughout Europe. Last year, the show’s American Pavilion, where Link will be stationed, attracted 75,000 visitors in just the first day of the five-day show, said Norine Siga- foose, chairwoman of the local Convis board. Accord- ing to Convis figures, Germans visit Carlsbad more than any other European tourist group. “Our role at Convis is to promote Carlsbad as a tmrist destination,” Sigafoose said. “When we’re at a
travel show like this one in Berlin, we know that we’re reaching the people directly.” Link is sharing the Carlsbad booth with Rick Smock,
manager of the Best Western Beach Terrace Inn in
Carlsbad, who attended the travel show last year. Smock reported a sharp rise in European guests at the inn, and other local hotels, after attending the show. Link’s presentation will feature the flower fields, the beaches, the city’s European-style downtown area, the Four Seasons Resort at Aviara, which is slated to open this summer, and the Legoland theme park, sched,uled
to open in 1999.
“One reason for going to the show is to prepare the market for Legoland and to get a Step up on our international marketing,” said Diana Aaron, Convis director of public relations. “Some operators are book- ing two years ahead of time. % it’s important to have a presence now.”
Convis, which has a $200.000 annual contract with the city to promote tourism, regularly sends Link to travel shows throughout the western United States. and Canada. This year, for the first time, Link will attend a travel show in Tennessee, Sigafoose said. ’
C2oxiWis Biz From March 8-12 the ConVis shared a bod
Terrace Inn at the travel show in Berlin. It is r
the largest travel show in the world. More than
were issued to exhibitors who worked in sevc
booths representing more than 160 nations. KCET-TV Promotion A Success
by Steve Link
Executive Director
.lust a foIIow-up on our article in last month’s Village Voice
on our promotion on KCET-TV. the public television station
in Los Angeles.
We promoted Carlsbad and the flower fields for 30 minutes
Sunday evening, March 2. Everyone who mailed in a $60 or
more pledge to support public television during the
promotion received a sheet of discounts from Carlsbad
nlerchants. More that1 750 people made pledges. This is up
substantially from the 200 who pledged last year.
It was a symphony of languages and colors
hummed with activity.
Tour operators and travel agents from through
roamed from booth to booth seeking ways
business. Our brochures were printed in 1
English. We were frequently asked, “Do you ha
in Spanish, do you have brochures in Polish, etc
Besides distributing thousands of brochure!
contact with nutnerous tow operators, travel
travel writers.
Just the exposure caused our phones to ring like crazy the
following week as people wanted to know when would be the
best time to visit the flower fields.
It was a superb promotion and we thank all of the merchants
who supported us.
1. I April, 1997 - Carisbad Business ~oure
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Carlsbad touted on Los Angeles televisia
For the past three years the Carls- I
bad ConVis has arranged for a 30-
minute program to tout Carlsbad's
attractions on KCET, the public television station in Los Angeles.
The air time is provided at no cost
during Pledge Week. This year the program was on Sun-
day evening, March 2. The an-
nouncer was Hue11 Howser, the pro-
ducer of the popular California Gold
television program. He showed his
video of Carlsbad's Flower Fields
and then encouragedviewerstovisit
Carlsbad.
list of merchants who will offer dis-
counts to Carlsbad visitors. A wel-
come letter and list of dkcounts are
senttoeveryonewhomakesapledge of $60 or more to the public broad- casting station. Two years ago 50
pledged. Last year, 200 did and this
year 758 pledged $60 or more to receive the list of discounts.
Diana Aaron, center, director of public relations for ConVls, takes
Each year the ConVis prepares a meeting planners on a hard-hat tour of Four Seasons Resort, Avlai
Cnrlsbad Btcsincss Jnumd a Mflrch, I!W'
Besides the discounts at Carlsbad
merchants, everyone can stop in at
the Visitor Information Center at the Old Depot to pick up a free bag of ranunculus bulbs provided by the
ConVis. Successful opener
Carlsbad ConVis participated in
the first California Marketplace
Trade Show held at La Costa Resort and Spa on March 5-7. ConVis shared
a booth with Four Seasons Resort,
Aviara.
The trade show was attenc
meeting planners from all ov United States. A select grou
have planned meetings in Sol
California this year were trez afamiliarization trip, which in a hard-hat tour of the Four Sc Resort, scheduled to open in The show, sponsored by Sua
Meetings Magazine, was so SI ful that it will become an E
event. Next year's show u
hosted in Northern Californi
ConVis announces travel show schedule for
ConVis staff and volunteers from
the Hotel/Motel Committee are
manning the Carlsbad booth at a
Several other shows are under
consideration and may be added to
the list.
The travel shows are attended by
travel agents, tour oprators and in
most instances the general public as
well. At most travel shows, 200 to 3(x)
brightly decorated booths, repre-
senting everything from cruise ships
to exotic destinations throughout
the world, compete for the attention
of attendees.
The volunteers manning the
Carlsbad booth stand for up to eight
hours a day exuberantly touting
Carlsbad's cham and distributing
brochures to the crowds of people
strolling the aisles. "The travel
shows enable the ConVis to pro-
mote Carlsbad directly with people
who are making travel plans for
their clients or themselves," said
dozen travel trade shows this year.
Dates and locactions of ConVis trade sho~
Feb 1-2
Mar 5-7
Mar 9-1 3
Mar 20
Mar 21 -22
Apr 4-6
Apr 24-27
June 1-4
Sep 8-1 2
Sept. 18
Orange County Travel Show
Successful Meetings Marketplace at La Costa
IT8 Travel Show, Berlin
European Receptive Tour Operator Reception, Los An
Phoenix Travel Show
Los Angeles Travel Show
California Travel Market, Sacramento
Pow-Wow, Nashville
Sales Mission to Canada (Victoria, Vancouver & Surre
Japanese Tour Operator Reception, Los Angeles
I .~ ~""~~~~ ~ ~ ~ ~ ~~
Steve Link, ConVis executive distribute at the show.
director. According to the San Dieg
This is the first year that Carlsbad ConVis, 129,WO Germans vi
will have a booth at a European San Diego County in 1995, I:
travel show. The travel show in than from any other oversea
Berlin is possibly the largest in the country. world. "Last year, at Berlin, more "A large number of Germ;
than 65,000 people attended on just Carlsbad every year," said I
the first day of the five-day show," "This show, plus the advert
said Rick Smock, manager of Beach are doing in Germany this y
Terrace Inn. increase the number of Gerl
The ConVis has produced a who select Carlsbad as theil
brochure and a video in German to tion destination."
"
1
.- . e
ConWis Biz
Beating A Path To Our Door
by Steve Link, Executive director
Carlsbad Convention and Visitors Bureau
We can all reflect with pride at the success of
the Carlsbad 500. Many local businesses
were sponsors of the event and hundreds of
residents worked as volunteers. Our
community benefitted first of all by having
thousands of people from throughout the
world visit and spend money here. Many will
return as tourists. Secondly, the event
portrays Carlsbad in a very positive way in
the world wide media. For example, the race,
associated activities and Carlsbad's most
attractive features are videotaped during the
weekend and condensed to a 30 minute
program that is aired nationwide on ESPN.
It is really a 30 minute commercial for
Carlshad.
A couple of years ago, we realized the ESPN
program needed a message to tell viewers that
Carlsbad welcomes visitors and how to
contact us. This is the second year that we
have aired a 30 second commercial on the
program. The commercial shows a scene of
our beaches, shopping in the Village, a
sidewalk cafe and three local hotels. It is
expensive, but it makes the whole program on
ESPN more productive in generating tourism.
e
Now we turn our attention to the Sp
Carlsbad VNage Faire Day on May 4.
Faire brings over 70,000 people to the Vi11
What a great way to introduce our Villag
the people. Many will return again and a;
to shop.
MEDIA EXPOSURE
A New Zealand television stat.ion film c
visited us this month and were accompa~
by a writer for Air New Zealand Magaz
The video taped scenes of the Village;
patio. We thank La Costa Resort and Spa
hosting their Carlsbad visit. We also escor
a travel writer from Germany this month
look forward to the results of this visit.
Karsbad and people enjoying lunch on Fid
TRAWL SHOWS
This is the season for the ConVis staff an(
volunteers to attend travel shows and pron
Carlsbad to travel agents, tour operators I
the general public. We participated in f
shows during March:
Berlin, Germany
Successful Meetings Marketplace
Phoenix Travel Show
American Airlines Destination
Seminar, Fresno
In April, we participated in two shows:
Los Angeles Travel Show
California Travel Market, Sacrame
We'will travel to Nashville, TN the first w
of June to participate in POW p<3
America's most prestigious travel show.
We are pleased with the interest in Cads
that is expressed at travel shows and
confident that tourists will continue to bel
path to our door.
. b ,*" '
i 0 .. .. . .I . e DAVE & KATHERINE WODEHOUSE
Witch Creek Winery bi! Winery and Tasting Room
2906 Carlsbad Boulevard Carlsbad, CA 92008
Tasting Room
2608 B Street (K.O. Corral)
Julian, CA 92036 (619) 720-7499
Convention and Visitors Bureau
Old Santa Fe Train Depot
Carlsbad. California
April 27, 1007
Dcar Mr. link.
we :Ire Xvriting 10 say 11ow mnch we appreciated the prornotioll with KCET. It was one ofthe best
pronlotions I~C I1aT.e ever done. The visitors were all polite, intcrested in !he %Vine and almost albW's
pllrcllascd something rrow the wincry. Keep up the good work!
Sincerely. ( ,/' ,
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*c .-.
Rathcrine Wodchorlse
Witch Creek Winery
<
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Avocado .. *
. Carlsbad is boldly luring toiuism up in the Big Avpcado.
Steve Link, The city's crack tourism guru,
TOM MORROW
has come up with a way to promote the .community and SurroUnd- ing area via Los Angeles television - pledges. Every year the Carlsbad : 'Convention & Visitors Bu- reau does a promotion on ' KCET-TV, Chanxiel28, in Los An- geles. The station gives a'30- minute block of time during' pledge week to promote Carls-
the city's time slot. Noted "Cali- fornia Gold'' host Huell Howser is the voice for, Carlsbad's 16- minute video feature showing the colorful delights of the popu- lar Carlsbad flower fields. The re- maining 14 minutes is chitchat with Huell telling viewers about things to see and do when visit- hg Carlsbad. The idea is to get viewers to pledge money to the station, but Steve saw an opportunity to pro- mote Carlsbad in a very,inexpen- sive manner - for nothmg, nada, Zilch!
bad and last Sunday evening was I
ing, to use on their next visit be- fore April 30. .;; ':Bvoyeap,ago we had 50 peo- pllin Los higeles sending ill $60 or more in pledges," Steve told me. "Last year that number
. 1 evening, we had 750 people
I i I jumped to 200. On Sunday
I ,,"g ledging @ order to receive our
@' 'sdounf3ht%$. That's& phenome-
+:-. Vieweppledgers also get a free bag of rmindus bulbs, but they Bave to.come and pick them up h person at thevisitors Center in the Old Depot of Carlsbad Vil- lage. -. ? "That gets them to visit the community on their trip to Carls-, bad," he reckons. 1 * Steve, you ol' tourist hound,
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