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HomeMy WebLinkAbout2000-10-17; City Council; 15936; Community Promotion Services For 2000-2001AB# /<. ‘I?& MTG. /pq’7.-0[, DEPT. ED dTY OF CARLSBAD - AGENbA BILL TITLE: CONSIDERATION AND APPROVAL WITH THE CARLSBAD CONVENTION AND VISITORS BUREAU FOR COMMUNITY CITY ATTY. PROMOTION SERVICES FOR 2000-2001 CITY MGR .w RECOMMENDED ACTION: Review the Carlsbad Convention and Visitor’s Bureau (CCVB) 2000-2001 contract proposal. ADOPT Resolution No Ce - ?$A .J ” _ . ‘;I- approving a one year contract for the term November 1,200O to October 3 1,2001, authotize the Mayor to execute an Agreement between the City and the Carlsbad Convention and Visitor’s Bureau, and appropriate $3,000 from the Contingency Account available balance. ITEM EXPLANATION: On October 3 1, 2000, the contract between the City of Carlsbad and the CCVB will expire. In response to the upcoming expiration of the existing one (1) year contract for promotional services, CCVB has submitted a new (1) year proposal for the continuation of these services to the City of Carlsbad (see Table 1) beginning November 1, 2000 and ending October 3 1, 2001. Table 1 Operations Advertising & Events $ 90,000 $ 90,000 $ 20,000 $ 25,000 $ 10,000 $ 10,000 $ 30,000 $ 25,000 Bro&res Consultant Travel Shows/Fam Tours Video/CD Rom Marketing Program Operations Total Allocation (Requested*) $ 5,000 $ 7,000 $ 79,000 $ 80,000 $ The existing 1999-00 contract with CCVB totals $357,000. The proposed one (1) year contract totals $363,000 representing a $6,000 increase over the prior year. Increases ($3000) for Visitor Center Operations and ($1,000) for Marketing Program Operations reflect increased costs for telephone, utilities and program administration. Adjustments to Brochures (increase of $5,000) reflect the reprinting costs associated with an expanded Meeting Planners Guide, Video/CD Rom (increase of $2,000) for modification of the CD and costs of reproduction, and Travel Shows/Fam Tours (decrease PAGE 2 OF AGENDA SILL NO. of $5,000) reflecting anticipated needs of the upcoming year. In addition, the contract proposes the continued use of Consulting Services in order to develop a program which will enhance group sales. During the 1999-2000 Fiscal Year, Phase I of a Tourist Impact Assessment was completed which provided an analysis of the costs and benefits of tourism in Carlsbad and which identified existing tourist related venues and events. Phase II will be conducted during the 2000-2001 fiscal year and will include a survey of tourists to determine tourist related facilities and service needs within the City and development of a draft Tourism Strategy. Since Phase II of the Tourist Impact Assessment is scheduled to be complete prior to the expiration of a one-year contract term, staff is recommending approval and authorization to execute a one year contract with CCVB for November 1,200O through October 3 1, 2001, in the amount of $363,000. This will allow the City Council an opportunity to review and consider any findings of the Assessment when evaluating future contracts and funding levels with CCVB. FISCAL IMPACT: In anticipation of a contract for promotional services, a total of $360,000 was included in the 2000- 2001 Operating Budget. If a one (1) year contract is approved with CCVB, an additional $3,000 will need to be appropriated. Staff recommends that the City Council appropriate any additional funds from the Contingency Account. The Contingency Account available balance as of 9-30-00 is approximately $4.28 million. EXHIBITS: 1. Resolution No.g@” of the City Council of the City of Carlsbad, California, authorizing the Mayor to execute an agreement with the Carlsbad Convention and Visitor’s Bureau, and appropriating $3,000 from the Contingency Account available balance. 2. Agreements (2) between the City of Carlsbad and the Carlsbad Convention and Visitor’s Bureau to provide professional services related to the promotion of the City of Carlsbad. 3. Letter dated September 14,2000, from CCVB Executive Director Steve Link to Economic Development Manager, Cynthia Haas. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. 3000-324 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARSLBAD, CALIFORNIA, AUTHORIZING THE MAYOR TO EXECUTE AN AGREEMENT WITH THE CARLSBAD CONVENTION AND VISITORS BUREAU (CCVB) AND APPROPRIATING $3,000 FROM THE CONTINGENCY ACCOUNT AVAILABLE BALANCE. WHEREAS, the City Council of the City of Carlsbad has determined that it is in the best interest of the City to promote tourism and provide services to visitors to the City; and WHEREAS, the City Council has further determined that the Carlsbad Convention and Visitor’s Bureau possesses the necessary skills to provide these services to the City of Carlsbad; WHEREAS, the Carlsbad Convention and Visitor’s Bureau has agreed to provide these services under the terms and conditions of the agreement attached hereto. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California as follows: 1. That the above recitations are true and correct. 2. That the Mayor is hereby authorized to execute the attached agreement, Exhibit 2, between the City of Carlsbad and the Carlsbad Convention and Visitor’s Bureau to provide professional services related to the promotion of the City of Carlsbad. 3. That an appropriation of $3,000 from the Contingency Account available balance is authorized. l/l IN Ill Ill Ill /I/ /I/ !!I . 1 2 3 4 5 6 7 8 9 10 11 12 . 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 .- PASSED, APPROVED, AND ADOPTED at a regular meeting of the City Council on the October mhdayof 2000, by the following vote to wit: AYES:council Members Lewis, Hall, Finnila, Nygaard and Kulchin NOES: None ABSENT: None ATTEST: (SEAu -2- AGREEMENT THIS AGREEMENT is made and entered into as of the 23rd day of October 7 2000, by and between the CITY OF CARLSBAD, a municipal corporation, hereinafter referred to as “City”, and CARLSBAD CONVENTION AND VISITOR’S BUREAU, a non-profit corporation, hereinafter referred to as “CCVB.” RECITALS City requires the services necessary for the promotion of tourism in the City of Carlsbad; and CCVB possesses the necessary skills and qualifications to provide the services required by the City; NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and CCVB agree as follows: 1. CCVB OBLIGATIONS The City agrees to engage, and the CCVB agrees to perform the services described below: A. Manage and coordinate a marketing program that positions Carlsbad as a prime tourist destination in Southern California. B. Generate awareness of Carlsbad in those geographic regions of the United States which provide the largest number of visitors to Carlsbad each year. C. Operate the Visitor Information Center in the AT&SF Depot seven days per week from 9:00 a.m. to 5:00 p.m., Monday through Friday, IO:00 a.m. rev. 4/24/00 -1 - to 4:00 p.m. on Saturday, and IO:00 a.m. to 3:00 p.m. on Sunday, except New Years Day, Easter Sunday, Thanksgiving Day, and Christmas Day to assist visitors to Carlsbad. 0. Provide familiarization tours (including a travel writer’s program) by organizing visits to Carlsbad by travel writers and others that result in published articles promoting Carlsbad and additional tourism to Carlsbad. E. Promote local community events, including the San Diego Marathon, the Carlsbad 5000, the Carlsbad Triathlon, the La Costa golf and tennis events in the following ways: l Provide hotel/motel referrals. l Staff information booths as requested by the City and/or the private event promoters. l Distribute promotional literature related to the events from the Visitor Information Center before and during the event. F. Develop private funding for advertising co-op programs, central reservations fees and other participatory fees to support a full-time, aggressive tourism marketing program. G. Establish a corporate/group sales incentive program. H. Provide reports as specified in Section 7, below. rev. 4/24/00 -2 - 2. CITY OBLIGATIONS - The City shall provide use of the Visitor Information Center at the AT&SF Depot, as well as any city owned equipment and furnishings currently located therein. 3. PROGRESS AND COMPLETION The work under this contract will begin on November 1, 2000 and be completed by October 31,200l. 4. FEES TO BE PAID TO CCVB The total fee payable for the services to be performed shall not exceed $363,000. No other compensation for services will be allowed except those items covered by supplemental agreements per Paragraph 8, “Changes in Work.” Incremental payments, if applicable, should be made as outlined in attached Exhibit “A.” 5. DURATION OF CONTRACT This agreement shall extend for a period of twelve (12) months beginning November 1,2000, and ending October 31,200l. 6. PAYMENT OF FEES For the services described above, the City will compensate the CCVB as described below: A. Payments for the operation of the Visitor Center shall be made to the CCVB in equal monthly installments by the 15’h of each month for the 12 months beginning November 2000 and ending October 2001. The monthly payment amount for the period from November 2000 to October 2001 will be $10,500. rev. 4/24/00 -3 - B. Payments for all other programs will be released to the CCVB on a reimbursement basis up to the maximum amounts shown below: 1. Advertising and Events $90,000 2. Brochures $25,000 3. Consultant $10,000 4. Travel Shows & Familiarization Tours $25,000 5. Video/CD-ROM $ 7,000 6. Marketing Program Operations $ 80,000 TOTAL OTHER PROGRAMS $237,000 Requests for reimbursement may be made no more frequently than monthly in a format approved by the Finance Director. All equipment and software licenses purchased under this agreement will be and shall remain the property of the City of Carlsbad. C. The City reserves the right to terminate or reduce the funding levels outlined in the Agreement in the event of City revenue reductions. Recommended reductions will be reported to the City Council who shall determine the modified funding level. 7. SUBMISSIONS CCVB shall deliver to the City, quarterly reports of the activity and expenses of the CCVB as funded under this agreement. These reports shall summarize activities and expenses for each three-month period of the contract and include the following information: l A written description of the activities of CCVB for the quarter. rev. 4/24/00 -4 - l A statistical report showing the results of the information gathered from inquiries at the Visitor’s Center or the CCVB website. l An accounting of the funds spend by program in the format approved by the Finance Director. In addition, CCVB shall include in the quarterly report, statistical or other quantitative information which demonstrates the effectiveness of CCVB’s efforts in drawing additional visitor’s to Carlsbad. 8. CHANGES IN WORK If, in the course of the contract, changes seem merited by CCVB or the City, and informal consultations with the other party indicate that a change in the conditions of the contract is warranted, CCVB or the City may request a change in contract. Such changes shall be processed by the City in the following manner: A letter outlining the required changes shall be forwarded to the City by CCVB to inform them of the proposed changes along with a statement of estimated changes in charges or time schedule. A Standard Amendment to Agreement shall be prepared by the City and approved by the City according to the procedures described in Carlsbad Municipal Code Section 3.28.172. Such Amendment to Agreement shall not render ineffective or invalidate unaffected portions of the agreement. 9. COVENANTS AGAINST CONTINGENT FEES The CCVB warrants that their firm has not employed or retained any company or person, other than a bona fide employee working for the CCVB, to solicit or secure this agreement, and that CCVB has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, rev. 4/24/00 -5 - or any other consideration contingent upon, or resulting from, the award or making of this agreement. For breach or violation of this warranty, the City shall have the right to annul this agreement without liability, or, in its discretion, to deduct from the agreement price or consideration, or otherwise recover, the full amount of such fee, commission, percentage, brokerage fees, gift, or contingent fee. 10. ANTI-DISCRIMINATION AND ANTI-HARASSMENT CLAUSE The CCVB shall comply with all applicable state and federal laws and regulations prohibiting discrimination and harassment. II. TERMINATION OF CONTRACT In the event of the CCVB’s failure to prosecute, deliver, or perform the work as provided for in this contract, the City Manager may terminate this contract for nonperformance by notifying the CCVB by certified mail of the termination of the CCVB. The CCVB, thereupon, has five (5) working days to deliver said documents owned by the City and all work in progress to the Economic Development Manager. The Economic Development Manager shall make a -determination of fact based upon the documents delivered to City of the percentage of work which the CCVB has performed which is usable and of worth to the City in having the contract completed. Based upon that finding as reported to the City Manager, the Manager shall determine the final payment of the contract. This agreement may be terminated by either party upon tendering thirty (30) days written notice to the other party. In the event of such suspension or termination, upon request of the City, the CCVB shall assemble the work product and put same in order for proper filing and closing and deliver said product to City. In the event of rev. 4/24/00 -6 - termination, the CCVB shall be paid for work performed to the termination date; however, the total shall not exceed the lump sum fee payable under paragraph 4. The City Manager shall make the final determination as to the portions of tasks completed and the compensation to be made. 12. CLAIMS AND LAWSUITS The CCVB agrees that any contract claim submitted to the City must be asserted as part of the contract process as set forth in this agreement and not in anticipation of litigation or in conjunction with litigation. The CCVB acknowledges that if a false claim is submitted to the City, it may be considered fraud and the CCVB may be subject to criminal prosecution. The CCVB acknowledges that California Government Code sections 12650 et seq., the False Claims Act, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If the City of Carlsbad seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney’s fees. The CCVB acknowledges that the filing of a false claim may subject the CCVB to an administrative debarment proceeding wherein the CCVB may be prevented to act as a Contractor on any public work or improvement for a period of up to five years. The CCVB acknowledges debarment by another jurisdiction is grounds for the City of Carlsbad to disqualify the CCVB from the selection process. h97 (Initial) (Initial) The provisions of Carlsbad Municipal Code sections 3.32.025, 3.32.026, 3.32.027 and 3.32.028 pertaining to false claims are incorporated herein by reference. rev. 4/24/00 -7 - r!J (Initial) (Initial) 13. JURISDICTION The CCVB agrees and hereby stipulates that the proper venue and jurisdiction for resolution of any disputes between the parties arising out of this agreement is San Diego County, California. 14. STATUS OF THE CCVB The CCVB shall perform the services provided for herein in CCVB’s own way as an independent Contractor and in pursuit of CCVB’s independent calling, and not as an employee of the City. CCVB shall be under control of the City only as to the result to be accomplished, but shall consult with the City as provided for in the request for proposal. The persons used by the CCVB to provide services under this agreement shall not be considered employees of the City for any purposes whatsoever. The CCVB is an independent Contractor of the City. The payment made to the CCVB pursuant to the contract shall be the full and complete compensation to which the CCVB is entitled. The City shall not make any federal or state tax withholdings on behalf of the CCVB or its employees or subcontractors. The City shall not be required to pay any workers’ compensation insurance or unemployment contributions on behalf of the CCVB or its employees or subcontractors. The CCVB agrees to indemnify the City within 30 days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers’ compensation payment which the City may be required to make on behalf of the CCVB or any employee or subcontractor of the CCVB rev. 4/24/00 -8 - for work done under this agreement or such indemnification amount may be deducted by the City from any balance owing to the CCVB. The CCVB shall be aware of the requirements of the Immigration Reform and Control Act of 1986 and shall comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and Consultants that are included in this agreement. 15. CONFORMITY TO LEGAL REQUIREMENTS The CCVB shall cause all final reports to conform to all applicable requirements of law: federal, state and local. CCVB shall provide all necessary supporting documents, to be filed with any agencies whose approval is necessary. CCVB agrees to allow City or its designated representative to monitor, audit, review, and examine the methods and procedures, and results of the CCVB. 16. OWNERSHIP OF DOCUMENTS All documents, plans, studies, brochures, advertising materials, art work, reports, and equipment (including software licenses) as herein required or authorized to be purchased under this Agreement, are the property of the City, whether the work for which they are made be executed or not. In the event this contract is terminated, all documents, plans, studies, brochures, advertising materials, art work, reports, and equipment (including software licenses) shall be delivered forthwith to the City. CCVB shall have the right to make or retain one (1) copy of the documents for its records. rev. 4/24/00 -9 - 17. REPRODUCTION RIGHTS The CCVB agrees that all copyrights which arise from creation of the work pursuant to this contract shall be vested in City and hereby agrees to relinquish all claims to such copyrights in favor of City. 48. HOLD HARMLESS AGREEMENT CCVB agrees to indemnify and hold harmless the City of Carlsbad and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any willful misconduct, or negligent act, or omission of the CCVB, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. 19. ASSIGNMENT OF CONTRACT The CCVB shall not assign this contract or any part thereof or any monies due thereunder without the prior written consent of the City. 20. SUBCONTRACTING If the CCVB shall subcontract any of the work to be performed under this contract by the CCVB, CCVB shall be fully responsible to the City for the acts and omissions of CCVB’s subcontractor and of the persons either directly or indirectly employed by the subcontractor, as CCVB is for the acts and omissions of persons directly employed by CCVB. Nothing contained in this contract shall create any contractual relationship between any subcontractor of CCVB and the City. The CCVB shall bind every subcontractor and every subcontractor of a subcontractor by the terms rev. 4/24/00 -10 - of this contract applicable to CCVB’s work unless specifically noted to the contrary in the subcontract in question approved in writing by the City. 21. PROHIBITED INTEREST No official of the City who is authorized in such capacity on behalf of the City to negotiate, make, accept, or approve, or take part in negotiating, making, accepting, or approving of this agreement, shall become directly or indirectly interested personally in this contract or in any part thereof. No officer or employee of the City who is authorized in such capacity and on behalf of the City to exercise any executive, supervisory, or similar functions in connection with the performance of this contract shall become directly or indirectly interested personally in this contract or any part thereof. 22. VERBAL AGREEMENT OR CONVERSATION No verbal agreement or conversation with any officer, agent, or employee of the City, either before, during or after the execution of this contract, shall affect or modify any of the terms or obligations herein contained nor entitle the CCVB to any additional payment whatsoever under the terms of this contract. 23. SUCCESSORS OR ASSIGNS Subject to the provisions of Paragraph 18, “Hold Harmless Agreement,” all terms, conditions, and provisions hereof shall inure to and shall bind each of the parties hereto, and each of their respective heirs, executors, administrators, successors, and assigns. 24. EFFECTIVE DATE This agreement shall be effective on and from the day and year first written above. -11 - rev. 4/24/00 25. CONFLICT OF INTEREST The City has determined, using the guidelines of the Political Reform Act and the City’s conflict of interest code, that the CCVB will not be required to file a conflict of interest statement as a requirement of this agreement. However, CCVB hereby acknowledges that CCVB has the legal responsibility for complying with the Political Reform Act and nothing in this agreement releases CCVB from this responsibility. 26. INSURANCE The CCVB shall obtain and maintain for the duration of the contract and any and all amendments insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the work hereunder by the CCVB, his agents, representatives, employees or subcontractors. Said insurance shall be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best’s Key Rating of not less than “A-Y and shall meet the City’s policy for insurance as stated in Resolution No. 91-403. A. Coverages and Limits. CCVB shall maintain the types of coverages and minimum limits indicated herein, unless a lower amount is approved by the City Attorney or City Manager: 1. Comprehensive General Liability Insurance. $1 ,OOO,OOO combined single-limit per occurrence for bodily injury, personal injury and property damage. If the submitted policies contain aggregate limits, general aggregate limits shall apply separately to the work under this contract or the general aggregate shall be twice the required per occurrence limit. rev. 4/24/00 -12 - 2. Automobile Liability (if the use of an automobile is involved for CCVB’s work for the City). $1 ,OOO,OOO combined single-limit per accident for bodily injury and property damage. 3. Workers’ Compensation and Employer’s Liability. Workers’ Compensation limits as required by the Labor Code of the State of California and Employer% Liability limits of $1 ,OOO,OOO per accident for bodily injury. 4. Professional Liability. Errors and omissions liability appropriate to the CCVB’s profession with limits of not less than $1 ,OOO,OOO per claim. Coverage shall be maintained for a period of five years following the date of completion of the work. B. Additional Provisions. CCVB shall ensure that the policies of insurance required under this agreement contain, or are endorsed to contain, the following provisions. 1. The City shall be named as an additional insured on all policies excluding Workers’ Compensation and Professional Liability. 2. The CCVB shall furnish certificates of insurance to the City before commencement of work. 3. The CCVB shall obtain occurrence coverage, excluding Professional Liability which shall be written as claims-made coverage. 4. This insurance shall be in force during the life of the agreement and any extension thereof and shall not be canceled without 30 days prior written notice to the City sent by certified mail. 5. If the CCVB fails to maintain any of the insurance coverages required herein, then the City will have the option to declare the CCVB in breach, or rev. 4/24/00 -13 - may purchase replacement insurance or pay the premiums that are due on existing policies in order that the required coverages may be maintained. The CCVB is responsible for any payments made by the City to obtain or maintain such insurance and the City may collect the same from the CCVB or deduct the amount paid from any sums due the CCVB under this agreement. 27. RESPONSIBLE PARTIES The name of the persons who are authorized to give written notices or to receive written notice on behalf of the City and on behalf of the CCVB in connection with the For CCVB: foregoing are as follows: For City: Title ECONOMIC DEVELOPMENT MANAGER Name Ms. Cynthia Haas Address 1635 Faraday Avenue Carlsbad, CA 92008 Title EXECUTIVE DIRECTOR Name Mr. Steve Llnk Address P.0 Box 1246 Carlsbad, CA 92018-I 246 28. BUSINESS LICENSE CCVB shall obtain and maintain a City of Carlsbad Business License for the duration of the contract. 29. ENTIRE AGREEMENT This agreement, together with any other written document referred to or contemplated herein, along with the purchase order for this contract and its provisions, embody the entire agreement and understanding between the parties relating to the rev. 4/24/00 -14 - subject matter hereof. In case of conflict, the terms of the agreement supersede the purchase order. Neither this agreement nor any provision hereof may be amended, modified, waived or discharged except by an instrument in writing executed by the party against which enforcement of such amendment, waiver or discharge is sought. rev. 4/24/00 -15 - Executed by CCVB this 3813 day of (3 c m &OK ,200O. CARLSBAD CONVENTION AND VISITOR’S BUREAU, a non-profit CITY OF CARLSBAD, a municipal V Mayor - ATTEST: RRAINE’M. WOOD City Clerk (Proper notarial acknowledgment of execution by CCVB must be attached. Chairman, president or vice-president and secretary, assistant secretary, CFO or assistant treasurer must sign for corporations. Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation.) APPROVED AS TO FORM: RONALD R. BALL, City Attorney BY: f&&&? A&&$&/ Deputy City Attorney rev. 4/24/00 -16 - State of California San Diego ss. County of On October 3, 2000 , before me Shannon Watkins a Notary Public , 9 Date Name and Titte of OlTiir (e.g.. ‘Jane Doe, Notary Pubttt’) personally appeared Nor-ne Sigafoose***********k****************** , Name(s) 04 Signer(a) &j personally known to me Cl proved to me on the basis of satisfactory evidence SHANNON WNKINS 2 Commksion# 122518 NotuyPublic-CaBfanb 4 -0iegaCwnty .,. MKomrn.ticD’resJu?19.2m3 Place Notary Seal Above to be the persondwhose nam e&&a- subscribed to the capacity(&),- and that by @their SignatureCsfon the instrument the person% or the entity upon behalf of which the personfff acted, executed the instrument. WITNESS my hand and official seal. kk-&~ Signature d Notary Public OPTIONAL Though the information below is not required by law, it may prove valuable fo persons relying on Ihe document and could prevent fraudulent removal and reattachment of fhis form to another document. Description of Attached Document Title or Type of Document: -Pnt Document Date: oceober 3 ’ 2ooo Number of Pages: 16 Signer(s) Other Than Named Above: Capacity( ies) CFoin& b Signer Signer’s Name: !! igafoose 0 Individual Cl Corporate Officer - Title(s): 0 Partner - Cl Limited 0 Generat rl Attorney in Fact U Trustee Cl Guardian or Conservator &I Other: Chairperson of tw~narrl fnr rm Signer Is Representing: Carlsbad Convention and Vistor's Bureau bp of thumb here 0 1939 National Notary Associaticm * 9350 De Solo Ave.. P.O. Box 2402 * Cbatswwth. CA 913132402 * wm.natlonakro(a~org Prod. No. 5907 Reorder: Call Tdl-Frae 1-800-876-5827 September 14,200O Cynthia Haas City of Carlsbad v Economic Development 1635 Faraday Avenue Carlsbad, CA 92008 Dear Cynthia, It is time to make our annual report to the City Council and renew our contract for another year. We would like to be placed on the City Council agenda in early October. There were a number of accomplishments this past year that we can point to with pride. P We published our first Meeting Planners Guide. The full color, 16-page booklet is packed with useful information for groups seeking a place to meet. We printed 10,000 copies and direct mailed 6,600 of them to meeting planners across the U.S. > Our award winning Internet web site peaked at 534,000 hits in May, as travelers made their summer vacation plans. It has now settled back down to 420,000 - 450,000 hits per month. > Our part-time group sales coordinator is having great success in generating leads and disseminating them to Carlsbad hotels. We have now embarked on moving these programs to the next level by developing a better outreach program, adding new marketing programs and generally raising the profile of the community. > We expanded our California’s Newest Playground brochure from 16 to 20 pages. We printed 50,000 copies of this colorful informative booklet. We are distributing 1,000 per week to people considering a vacation to Carlsbad. > We published 30,000 colortil visitor maps showing Carlsbad’s principal streets and identifying attractions and hotels. Our ongoing programs continue to be very successful. > Our three-dozen volunteers are highly trained and enthusiastic. They are each scheduled to serve an average of three hours per week in the Visitors Center, greeting tourists and answering phones. Without them, our small staff would be completely overwhelmed. P We attended 8 travel trade shows this year and provided booth space at the Los Angeles Travel Show for representatives of Oceanside, Encinitas, and Solana Beach. Continued.. . Carlsbad Convention %I Visitors Bureau P.O. Box1246*Carlsbad,California 92018-1246 TEL (760)434.6093. FAX (7601434.6056 www.carlsbadca.org/ ,5 Cynthia Haas September 14,200O Page 2 of 2 I’ ,I p The advertising and travel writer programs are on track and serve the needs of Carlsbad’s hospitality industry very well. Our organization is strong. The bureau is blessed with a board of directors who not only bring a wealth of knowledge and experience to the table, but are also dedicated to Carlsbad and our hospitality industry. The bureau staff consists of three full time and three part time members. Additionally, our web master and substitute receptionist are on call on a needed basis. We are open seven days a week. Considering our budget constraints, we are generating a tremendous amount of public awareness of Carlsbad throughout the Southwest and to a lesser degree, throughout the U.S. and internationally. There are numerous advertising opportunities that we do not take advantage of and numerous travel shows we do not participate in. We are careful that every dollar entrusted to us is spent wisely. And we don’t just look to the City for funding. In FY 99-00, we generated $54,664 from other sources. We are asking for a very small increase in funding this year, primarily to cover increased utility, telephone and other administrative costs. We are proposing the following allocations: November 1,200O - October 3 1,200l Visitor Center Operations Advertising and Events Brochures Consultant Travel Show & FAM Trips CD-ROM/Video Marketing Program Operations $126,000.00 90,000.00 25,OOO.OO 10,000.00 25,OOO.OO 7,ooo.oo 80,000.00 $363,000.00 I am sure you will agree, your Carlsbad ConVis is maintaining a remarkable record of accomplishments on a very frugal budget. We look forward to sharing our success with the City Council. Sincerely, Sincerely, Jz!isGGN Jz!isGGN Steve Link Steve Link Executive Director Executive Director SL: gv