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HomeMy WebLinkAbout2000-10-17; City Council; 15939; Approval Citywide Records Management Program and Retention Schedule8 5 E % . . p 2 d Y z AB# /<,yq TITLE: APPROVAL OF CITYWIDE RECORDS MANAGEMENT MTG.lO/i7/2000 PROGRAM AND RECORDS RETENTION SCHEDULE DEPT. Records 1 - e CITY OF CARLSBAD -AGENDA BILL CITY MGR . RECOMMENDED ACTION: Adopt Resolution No. afKJ”J --.%& , approving a Citywide Records Management Program and Retention Schedule and authorizing implementation. ITEM EXPLANATION: Project Background: A Records Management Committee, with representatives from thirteen city departments, was formed in April, 1997, to review their similar needs for records organization, storage, retrieval, and automation. On August 4, 1998, the City Council approved an agreement with the Mattox Group/@doc to assist the Committee with this project. The consultant completed the document management system requirements study, which was accepted by the City Council on May 4, 1999. At this time, Council also authorized staff to proceed with the Document Management System project. In addition, The Mattox Group/@doc, conducted a records management analysis that included an inventory of files located in all city departments. As a result of their meetings and department inventories, the following observations and recommendations were made: l That the City is in the information business, but does not have a strategy to effectively manage this responsibility. l That the City’s paper files are not being managed effectively in many departments. l That the City needs to adopt and implement a comprehensive citywide Records Management Program and Retention Plan. l That the City also needs to establish and implement firm policies to control the proliferation of duplicate files throughout the City. l That City management must support the Records Management Program by adhering to the approved Retention Schedule and purging existing files. l That State Law requires the City Council to approve document destruction (absent the establishment of a citywide Records Management Program), which encourages departments to keep all documents. l That a Records Management Program and Retention Plan should be created, approved by the City Council, and implemented to eliminate the need for Council’s piecemeal approval of all records destruction requests, and to provide for administrative purging and destruction of records. (Per Government Code Section 34090, the City Attorney would still need to give written consent before any record could be destroyed.) Therefore, it accordance with these recommendations and city needs, a citywide Records Management Program, Procedures and Retention Schedule have been prepared. The new program, in addition to providing a uniform filing system and retention schedule, PAGE 2 OF AGENDA BILL NO. /s; q3? provides procedures to be used citywide to manage records, and provides for systematic compliance audits and records destruction. The scope of the Program includes the creation, receipt, maintenance and disposition of City records; maintenance of the approved retention schedule; utilization of appropriate technology to facilitate records and information storage and retrieval; and the establishment of procedures to carry out these functions. The objectives of the Program are to: l Identify City records to facilitate access to information required to conduct City business and to provide appropriate access to the public. l Maintain City records for the duration of the approved retention period. l Provide access to City records for operating, legal or public requirements. l Ensure compliance with governmental regulations. l Provide for disposition of City records in accordance with the approved retention schedule. One of the major changes in the way the city conducts business is the proposed procedure, which allows for the administrative approval for purging and destruction of certain records. This procedure was recommended by the consultant, and seeks to streamline how we manage our records. Members of the Records Management Committee have reviewed and provided feedback regarding the proposed Records Management Program and Procedures since January, 2000. The Committee met in June, 2000 to review and approve final revisions to the documents. In addition, the Records Management Program and Retention Schedule has been reviewed by the City Attorney’s Office. Implementation Recommendations: Due to the magnitude of the project, staff recommends a phased implementation of the program according to the following schedule: (Note: Program implementation may be accelerated if conditions allow for quicker roll out.) Phase 1: Phase 1 implementation is proposed to begin on January 1, 2001. Phase 1 will be comprised of organization of day-forward records in the City ClerkWRecords Department, City Attorney’s Office, City Manager’s Office, and City Council Office under the new system. Once the Program and Schedule are approved, training programs and materials will be designed. Training for departments designated in Phase 1 will be held in November, with follow-up sessions to be conducted in December, 2000. Compliance audits will be conducted initially in April, 2001 and June, 2001, and will be conducted annually thereafter. Phase 2: Phase 2 implementation is proposed for July 1, 2001. Training for departments designated for inclusion in Phase 2 (Engineering and Planning), will be conducted in April, 2001, with follow-up sessions to be held in June, 2001. Compliance audits will be held initially in October, 2001 and February, 2002, and will be conducted annually thereafter. PAGE 3 OF AGENDLILL NO. 6: 9 37 Phase 3: Phase 3 implementation is proposed for January 1, 2002, for the following designated departments: Building, Community Development, Housing & Redevelopment, and the Water District. Training is proposed for October and November, 2001. The initial Compliance Audit will be conducted in June, 2002, and annually thereafter. Future Phases: This program will be ongoing, and will continue to be planned in phases, until the Records Management Program has been implemented in all city departments. FISCAL IMPACT: There are no costs associated with the approval of the Records Management Program and Retention Schedule. Costs for implementation of Phase 1 of the Records Management Program are estimated to be $20,000 for fiscal year 2000-01. Funds are available in the Records Management operating budget to cover the Phase 1 costs. Funds for implementation of future phases will be submitted as part of annual budget requests. 1. Resolution No.~~@I --a b approving a citywide Records Management Program and Records Retention Schedule. 2. Records Manager-n&Program (Exhibit "A" to Resolution No. 2000-326) 3. Records Retention Schedule. 4. Records Management Manual (For Information Only) 1 2 3 4 5 6 7 a 9 10 11 12 13 14 15 16 17 la 19 20 21 22 23 24 25 26 27 28 - RESOLUTION NO. 2000-326 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD ESTABLISHING A RECORDS MANAGEMENT PROGRAM FOR THE CITY OF CARLSBAD The City C&ncil of the City of Carlsbad does hereby resolve as follows: WHEREAS, Sections 34090 and 34090.7 of the Government Code of the State of California provide legal requirements relating to the retention and the disposition of municipal records; and WHEREAS, other codes, both state and federal, also provide legal requirements for specific municipal records; and WHEREAS, the establishment of the Records Management Program which includes a Records Retention Schedule, a uniform filing system, and Guidelines and Procedures, will provide a better method of organizing, maintaining, and disposing of City records, in accordance with the operational needs and legal requirements for the retention and disposition of records; NOW, THEREFORE, the City Council of the City of Carlsbad resolves as follows: 1. That the Records Management Program set forth in the attached Exhibit “A”, is hereby adopted; 2. That the Records Management Department is hereby designated as the Custodian of this program and, as such, shall be responsible for the safekeeping and implementation of the program; 3. That the City Manager, City Attorney, and Records Manager are directed to review this program periodically and present any revisions to the City Council for procedure and schedule modification necessary to maintain the information current and ensure efficient operation of the program. PASSED and ADOPTED at a regular meeting of the Carlsbad City Council, held on the 17th dayof October , 2000, by the following vote, to wit: AYES: Council Members Lewis, Hall, NOES: None ABSTAIN: None - Exhibit 2 City of Carlsbad Records Management Exhibit "A" to Resolution No. 2000-326 -l- Revised 10/04/00 RMP City of Carlsbad Records Management CITY OF CARLSBAD RECORDS MANAGEMENT PROGRAM TABLE OF CONTENTS Section 1. Statement of policy Section 2. City of Carlsbad Records Management Section 3. Records definitions Section 4. Records Management Department Section 5. Ownership and custody of City records Section 6. Duties and responsibilities of City Officials Section 7. Records involved in public records requests, pending litigation, or auditing Section 8. Records Management Program to be developed and approved. Section 9. Records Retention Schedule. Section 10. Destruction of records Section 11. Conditions of destruction. Section 12. Inspection of public records. Section 13. Withholding records from inspection. Section 14. Records Protection and Disaster Recovery Planning Program. -2- Revised 1 O/04/00 RMP 6 City of Carlsbad SECTION 1. STATEMENT OF POLICY Records Management A. B. C. The City of Carlsbad recognizes that the Citizens have a right to expect and the City has an obligation to foster, efficient and cost-effective government and further recognizes the central importance of the City records. The Records Management Department has a responsibility to manage, protect, preserve and make available the city records. It is the policy of the Records Management to provide for efficient, economical, and effective controls over the creation, distribution, organization, maintenance, use, retention and disposition of all records. This policy is implemented through a comprehensive program of integrated procedures for the management of records from their creation to their ultimate disposition, consistent with the requirements in accordance with the state and federal regulations. The declared purpose of the Records Management Program is to provide for the proper and efficient administration of the City of Carlsbad records. SECTION 2. CITY OF CARLSBAD RECORDS MANAGEMENT PROGRAM All City records must be created, maintained, and disposed accordingly and all requirements, policies and procedures established pursuant to the Records Management Program. SECTION 3. RECORDS DEFINITIONS Active: Records that are required for day-to-day business and are subject to frequent use; generally referred to more than once per month per tile drawer. Administrative Value: A record that assists in the operation of government, and insures administrative consistency and continuity, serving a particular purpose for that office at that particular time. In appraisal, the usefulness of records for the conduct of current and/or future administrative business needs. Adoption: Final action by a legislative body. Al IM: Association for Information and Image Management. Alphanumeric: A filing system combining alphabetic and numeric symbols. ANSI: American National Standards Institute. -3- Revised 1 O/04/00 RMP 7 h City of Carlsbad Records Management Appraisal: Review of information gathered from a records inventory. Each identifiable records series can be appraised for its legal, financial, administrative, and historical value for the purpose of establishing retention periods. Archival Record: A record with permanent retention because of its historical, legal or fiscal value. Archives: A repository for housing permanent or historic records, whether in hard copy, electronic, microfilm or imaging form, which must be preserved and protected from destruction. ARMA: Association of Records Managers and Administrators, Inc. Audit: Review for acceptance of records relating to operations, policies and procedures, financial documentation and historical documents by regulating agencies. CD-ROM: A storage medium that uses lasers to encode images or information in digital form and to read the image data from the disk. Closed/Completed: A file or record on which action has been completed and to which an audit or further action is not likely to occur. Coding: Marking the indexing units on the document to be filed. Commercial Records Center: A records center, operated by a private company, housing the records of many different companies on a fee basis. Confidential Records: Those records to which access by unauthorized City personnel and/or the public are not permitted, for example: personnel records. Copy: A reproduction of the contents of an original document, which is not the official file copy of the agency. Copies are usually identified by their function, i.e., action copy, reading file copy, tickler file copy, etc. In most instances, copies will have a shorter retention than the official tile copy of a record series. Current: Records when specified as the minimum retention period means that superseded, rescinded, expired, or not longer useful records may be removed from the files and also may be destroyed. Disposition: The allocation of public records to a particular location according to their categorization of destruction. Electronic Filing: Storage and retrieval of information in digital form. Environmental Records: Records relating to the growth and/or development of the City, its structures, and its inhabitants. -4- Revised 1 O/04/00 RMP City of Carlsbad Records Management File Integrity: Accuracy and completeness of the file/records. Financial Records: Budget, financial status reports, balances sheets, and statements of income and expenditures; records of official bonds; records of wages paid to person engaged in public work; rate or fee schedules, etc. Fiscal Value: Documents and accounts for receipt of or expenditure of public funds such as budget, ledgers or accounts receivable and payable, payrolls, and vouchers. Documents availability of funds for operational purposes. In appraisal, records required until a financial audit is completed or financial obligations are fulfilled. Hard Copy: Original paper document. Historical Value: Refers to the retention of records which have enduring value because they reflect significant historical events or document the history and development of the City. Holdings: Total volume of records stored in a records center. Inactive Records: Records that are no longer used for daily operations and have not been used for at least six months are considered inactive. Records become inactive prior to eligible destruction dates. Inventory: process of examining records on hand to determine their function, content, and dates in order to assign retention/disposition information. Legal Citation: Identifies laws and regulations, which regulate retention of the record series. Legal Retention: Based on the legal citation, this identifies the period of time the record series is required to be retained. Legal Value: Refers to the retention of records containing evidence of legally enforceable right or obligations. Examples are decisions and opinions; fiscal documents representing agreements, such as leases, titles and contracts; and records of action in particular cases, such as claim papers and legal dockets. Life: A record that has continuing value to the organization. Linear Inches: Linear measurement in inches of paper based records. Master: Original or copy of a document from which copies are made. Microfilm and Machine Readable Records: Microforms and other machine readable record of research or archival value. Microfiche: 4” x 6” sheet of microfilm with rows and columns of images. It usually contains a tile which can be read without magnification. -5- Revised 1 O/04/00 RMP City of Carlsbad Records Management Microfilm: Fine-grain, high resolution film containing an image greatly reduced in size from the original. Minimum Retention Period: The least amount of time a record must be kept determined by assessment of administrative, legal, fiscal and historical values. National Bureau of Standards: Bureau of the United States Government established by an Act of Congress on March 3, 1901, which conducts research and provides standards to industry and government to: increase productivity and innovation; strengthen and advance science and technology; and facilitate their effective application for public benefit. Non-Record Material: Material that does not need to be tiled or that can be destroyed after a short retention. This includes duplicates, drafts, worksheets, routine replies, and records not related to City business or produced by the City. Numeric Filing: Arrangement of records in ascending order or sequence. Office of Record: The department that created or is responsible for retaining the official record or record copy. Optical Disk: A storage medium that uses lasers to encode images or information in digital form and to read the image data from the disk. Original: Document from which copies are produced. Permanent: Recorded information which is required by law to be retained indefinitely; or which has been designated for continuous preservation because of its administrative, fiscal or historical significance. Personnel Records: Organization charts, job descriptions, salary schedules, employee history records, union contracts, etc. Property Records: Records Affecting the title to real property owned by the City and equipment inventory. Public Record: Any writing, regardless of physical form or characteristics, which is created, owned, used, maintained or retained in the conduct of City business and preserved as evidence of the organization, functions, policies, decisions, procedures, operations or other activities, or because of its informational value, unless the writing is exempt from disclosure under the California Public Records Act. Reader: Machine that magnifies the microfilm for viewing. Reader/Printer: Machine that magnifies the microfilm for viewing and can reproduce the enlarged microfilm images. -6- Revised 1 O/04/00 RMP City of Carlsbad * Records Management Record: Recorded information of any kind and in any form. Record Copy: The original or official copy of a record maintained by an agency, sometimes referred to as the designated original, or blue-ribbon copy. Records Center: Central repository for housing inactive records until they have met their retention requirements and may be destroyed. Records Management: Systematic control of the creation, acquisition, processing, use, protection, storage, and final disposition of all public records, including the establishment and maintenance of a system of filing and indexing public records. Records Manager: Individual within the organization who is assigned the responsibility of systematically and scientifically controlling the recorded information generated and received by the City. Records Retrieval: Locating documents and delivering them for use. Records Series: Group of identical or related records that are used filed and disposed of in the same way. Refile: The process of returning a record to its original place in a file after it has been withdrawn. Retention Period: The period of time that records must be kept according to legal and/or organizational requirements. Retention Schedule: Document, approved by the City Council, describing the records maintained by the City and specifying, in accordance with statutory requirement or evaluation, the period of time which must elapse before they may be destroyed. Retrieval: Locating documents and delivering them for use. Supersede: The replacement of an existing document. Termination: Designates the end of a specific term (e.g., appointed elected official’s terms, employment, training, course, program, use or ownership). Transfer List: A list describing the contents of a group of records that are transmitted from one holding area to another , usually from active files to a records center. Visual Documents: Photographs, motion pictures, videotapes, diagrams, charts, maps or drawings of archival, cultural, architectural, engineering, research or technical value. Vital Record: Records containing information essential for the resumption of operation after a disaster or the reestablishment of the legal and financial status of the organization. -7- Revised 1 O/04/00 RMP City of Carlsbad Records Management Writing: Handwriting, typewriting, printing, photocopy, photographing, and every other means of recording upon any form of communication or representation, including letters, words, pictures, sounds, or symbols, or combination thereof, and all papers, maps, magnetic or paper tapes, photographic films and prints, magnetic or punch cards, discs, drums, and other documents. SECTION 4. RECORDS MANAGEMENT DEPARTMENT The Records Management Department manages the official files for the City of Carlsbad and is responsible for maintaining and updating the Records Retention Schedule; Records Management Guidelines and Procedures; and Records Destruction Request for the City of Carlsbad. The Records Management Department provides a service function to the community as well as a service oriented support function to other departments within the City of Carlsbad structure. The Goal of the department is to anticipate and meet the changing needs of both the citizens and internal departments of the City. . SECTION 5. OWNERSHIP AND CUSTODY OF CITY RECORDS A. Every city record is the property of the City of Carlsbad. No City officer or employee has, by virtue of the position of the position any personal or property right to a City record even though the City officer or employee may have developed or compiled the record. The unauthorized alteration, destruction, deletion, removal from files, or use of a city record is prohibited. A City record exempted from public disclosure under the state and federal laws is not made subject to disclosure by its designation as City property. B. A City record may not be sold, loaned, given away, destroyed, or otherwise alienated from the City’s custody unless in accordance with state and federal laws or unless destroyed as directed by a resolution or ordinance adopted by the City Council. This subsection does not apply to a City record that is temporarily transferred to a contractor for purposes of microfilming, duplication, conversion to electronic media, restoration, or a similar records management preservation procedure if the transfer is authorize by the Records Manager. C. The legal custody of a City record created or received by a department during the course of business remains with the department manager or with any designated successor. The legal custodian, as guardian of the record does not relinquish responsibility for the care, preservation, or legal disposition of the record even though another department or agency may hold physical custody of the record for maintenance and preservation purposes. The physical custodian of the record is responsible for complying with all the Records Management Program requirements, policies, and procedures. An original City record may not leave the custody of the department concerned when being used by a member of the public. -8- Revised 1 O/04/00 RMP City of Carlsbad Records Management D. The legal and physical custody of a City record that has continuing historical value to the City may be transferred to the Records Management Department upon agreement between the department manager and the Records Manager. E. The Records Management Department shall review and determine as necessary custodial responsibilities of the Records Management Program, whether is under a citywide electronic application or manual archiving implemented for the preservation and control of City records. SECTION 6. DUTIES AND RESPONSIBILITIES A. City Council: The ultimate responsibility for the keeping and management of all public records of the’City shall rest with the City Council. B. City Attorney: It shall be the duty of the City Attorney to review and approve record retention and destruction schedules and records destruction requests in accordance with federal, state and local laws. C. Officers and Employees: It shall be the duty of each officer and employee of the City of Carlsbad to protect, preserve, store, transfer, destroy or otherwise dispose of, use and manage public records only in accordance with applicable federal, state and local laws, and such rules as may be promulgated or approved by the City Council. D. Records Manager: It shall be the duty of the Records Manager to coordinate the Records Management Program for the City of Carlsbad. Among other things, the Records Manager may, for the proper and efficient management of the public records: 1) 2) 3) Develop and circulate such instructions and regulations, as may be necessary and proper to implement and maintain the Records Management Program; Advise and assist City departments in the preparation of records inventories and retention schedules; Coordinate the off-site storage of records no longer required in active office areas but which require further retention for legal or operating reasons; and maintain an index to all records stored in the Center; -9- Revised 1 O/04/00 Rh4P 0 - City of Carlsbad Records Management 4) Maintain an archives to house records of a permanent or historic nature which should not be destroyed; 5) Advise and assist City departments in reviewing and selecting records to be transferred to the storage center or archives; 6) Advise and assist City departments in conducting surveys, studies, and investigations to promote a proper and efficient Records Management Program for the City; including an information retrieval system; 7) Submit records retention schedules, which affect the destruction of records, to the City Council for approval; 8) Develop procedures for the protection of City records against natural or other disasters. 9) Ensure that the creation, maintenance, preservation, microfilming, document imaging, electronic storage, destruction, or other disposition of City records is carried out in accordance with the approved Records Management Program. 10) In cooperation with department managers, incorporate records management objectives, responsibilities, and authorities in pertinent department directives with the Records Management Program. E. City Departments: Each City department shall implement and maintain an active, continuing program for the economical and efficient management of the public records of the department, under or according to provisions of the approved Records Management Program. Such program shall, among other things provide for: 1) Effective controls over the creation, maintenance, and use of public records in the conduct of business; 2) The maintenance and security of records deemed appropriate for preservation; 3) Segregation and disposal of records of temporary value in accordance with established retention schedules. Those public records that are not required in the current operation of the office where they are made or kept shall be transferred to Records storage until they have met their specific retention requirements and may be destroyed; or to the Archives, (if of a permanent or historic nature) so they may be insured permanent preservation. All records, which can properly be abolished or discontinued, shall be destroyed in accordance with Section 10 hereinafter specified. -lO- Revised 1 O/04/00 RMP City of Carlsbad Records Management SECTION 7. RECORDS INVOLVED IN PUBLIC RECORDS REQUESTS, PENDING LITIGATION, OR AUDITING. The destruction of the City record involved in a pending request for investigation, pending litigation, or a pending audit is prohibited, even if the destruction of the record is authorized by an approved and adopted Records Retention Schedule. SECTION 8. RECORDS MANAGEMENT PROGRAM TO BE DEVELOPED AND APPROVED. The Records Manager shall develop and establish a citywide Records Management Program, subject to the approval of the City Council. This program must contain standards, policies and procedures for the administration of the City records. The Records Management Program standards, policies and procedures must: 1) 2) 3) 4) 5) 6) 7) 8) 9) Adequately protect the essential records of the City; Properly preserve City records that are of historical value; Establish criteria for citywide and departmental Records Management Program compliance including requirements for conducting departmental records inventories, preparing retention schedules and certifying retention and disposition schedules and electronic media recordkeeping systems; Establish functional recordkeeping requirements to improve the efficiency of the archiving of City records and to ensure the creation of adequate and proper documentation of the City’s activities and transactions; Create policies for the retrieval of records from a media device; Create policies to address Records Management Program requirements and needs as technology evolves; Provide for review by the Records Manager of all electronic recordkeeping systems design prior to purchase and implementation of the systems; Ensure the development and maintenance of up-to-date documentation for all electronic records systems that will adequately specify the technical characteristics of each system necessary to reading, processing, or preserving City records until disposition of the records is authorized; Provide for the creation of adequate audit trails; -ll- Revised 1 O/04/00 RMP City of Carlsbad Records Management 10) Incorporate electronic records management objectives, responsibilities, and authorities in pertinent City directives, policies and procedures; 11) Ensure the ability to access City records regardless of form or medium. The Records Management Program standards, policies and procedures are binding on all city officers and employees and on all departments, agencies, commissions and committees, and similar entities of the City of Carlsbad. SECTION 9. RECORDS RETENTION SCHEDULE. The Records Manager, in cooperation with department managers, shall prepare records retention and disposition schedules that describe and establish the retention periods for City records created or revised by each department, these retention periods for all City records must be established accordingly. A records retention schedule must contain such information regarding the disposition of the City records as the Records Management Program may require. A. B. C. D. Every City record identified and listed in the Records Retention Schedule, in any amendment to the schedule, or in any request for destruction of the record must be specifically described. Any Records Retention Schedule, amendment to a schedule, or request for destruction of a record that contains general terms such as “miscellaneous” and “various” to describe any record identified in such a document may not be submitted for approval. Each Records Retention Schedule must be monitored and amended as needed by the Records Manager, with approval from the City Council, to ensure that the schedule is in compliance with state and federal regulations. Before its adoption by the City Council, a Records Retention Schedule must be reviewed by the Records Manager, the department managers and the City Attorney. A department manager shall notify the Records Manager when a City record is eligible for destruction and shall prepare and submit a Records Destruction Request Form. SECTION 10. DESTRUCTION OF RECORDS. Before a City record can be destroyed under an approved Records Retention Schedule, the record must meet the requirements under the Records Management Program, unless the approved Records Retention Schedule specifies that the record may be destroyed without additional review or approval by the City Council. City records require no further approval by the City Council for destruction as long as they are listed on the approved Records Retention Schedule. The destruction of these records follow the - 12- Revised 1 O/04/00 RMP /6 City of Carlsbad Records Management guidelines based on the Records Management Program and the retention time frames listed on the Records Retention Schedule. The records must be identified and documented by a record series on the approved Records Retention Form, which must be signed by the department’s manager, Records Manager and City Attorney. A City record whose retention period has expired on an approved Records Retention Schedule must be destroyed unless it is categorized under the following exemptions for destruction: A. Records affecting the title to real property or liens thereon; B. Court records; C. Records required to be kept by statute; D. Records less than two years old; E. Minutes, ordinances, or resolutions of the City Council or of a City Board or Commission. F. The subject matter of the records is pertinent to pending litigation or a pending audit. This section shall not be construed as limiting or qualifying in any manner the authority provided in Section 11 hereinafter provided for the destruction of records, documents, instruments, books, and papers in accordance with the procedures therein prescribed. SECTION 11. CONDITIONS OF DESTRUCTION. Notwithstanding the provisions of Section 10, the Records Manager having custody of City records may, without the approval of the City Council or the written consent of the City Attorney, cause to be destroyed any or all such records if all the following conditions under the California Government Code Section 34090.5 are met: A. The record is photographed, micro photographed, or reproduced on film of a type approved for permanent photographic records by the National Bureau of Standards; or imaged and placed into the City’s document management system electronic vault; B. The photographs, microphotographs, film, and other reproductions have the required certificate of authenticity on each roll, fiche, or series; C. The device used to reproduce such record, paper or document on film or image is one that accurately and legibly reproduces the original thereof in all details; D. The photographs, microphotographs, images, or other reproductions on file are made accessible for public reference as the book records were; - 13 - Revised 10/04/00 RMP City of Carlsbad Records Management E. A true copy of archival quality of such film reproductions or image shall be kept in a safe and separate place for security purpose. SECTION 12. INSPECTION OF PUBLIC RECORDS. Public City records shall be available for inspection and/or copying in accordance with any procedures established by the City Manager and the provisions of the California Public Records Act. SECTION 13. WITHHOLDING RECORDS FROM INSPECTION. City staff may disallow inspection of any City record that is exempt from disclosure under the California Public Records Act or other applicable law. If City staff is uncertain whether a particular City record is subject to or exempt from disclosure, City staff should consult with the City Attorney’s office for guidance. SECTION 14. RECORDS PROTECTION AND DISASTER RECOVERY PLANNING PROGRAM. The purposes of this program element are to: A. Control the records that are essential to the continued functioning or reconstruction of the City during and after an emergency. B. Safeguard those records essential to protecting the rights and interests of the City of Carlsbad directly affected. C. Provide an emergency preparedness for the protection of the City Records in the event of any natural disaster and fire hazards. D. The Records Manager shall provide necessary direction, coordination, and guidance so that a comprehensive emergency preparedness program exists for all hazards that may affect the City Records. E. Certain measures and provisions have been implemented for the protection and preservation of City records and are as follows: 1) Transfer under an authorized inventory certain City Records for storage, from an off-site City facility to a designated storage area, for the purpose of any accidental, natural, man- caused, or toxic and fire hazard which causes or may cause substantial damage to the City records of the City of Carlsbad. - 14- Revised 1 O/04/00 RMP City of Carlsbad Records Management 2) Implementation of an electronic records media, transforming all original City records into a digital document imaging system, and to be stored inside of an electronic device such as disk, tape, or CD-ROM; which will be placed in a designated off-site storage area. F. 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I :,:: ,’ ‘; ‘I., ‘I: j 8 \ 8 I v- . 9 L I ; 7 : 2 Q 4 -4 2 0 5 % : 0’ City of Carlsbad Records Management Manual Exhibit 4 TABLE OF CONTENTS REVISION HISTORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... 4 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................. 4 Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 4 Objectives ,................................................................................................................................... 4 Scope ............................................................................................................................................ 5 DEFINITIONS ................................................................................................................................. 7 FILING SYSTEM .......................................................................................................................... 13 FUNCTIONS ............................................................................................................................ .13 CATEGORIES.. ........................................................................................................................ .13 FILES ......................................................................................................................................... 14 DESCRIPTION OF FUNCTIONAL CATEGORIES ................................................................... 15 COLOR CODING FOR FUNCTIONAL FILING SYSTEM ....................................................... 17 CITYWIDE DOCUMENT IDENTIFICATION ........................................................................... 19 Figure 1 - Flow Chart For Document Identification .................................................................. 19 RECORDS RETENTION SCHEDULE ........................................................................................ 20 EXPLANATION OF SCHEDULE ........................................................................................... 20 RETENTION CODES ............................................................................................................... 22 Retention Schedule Additions/Changes/Deletions .................................................................... 23 Figure 2 - Flow Chart for Retention Schedule Additions/Changes/Deletions.. .................... .23 Exhibit A - Records Retention Schedule Amendment Form ................................................. 24 Cross Reference Index Additions/Changes/Deletions.. ............................................................ .25 Figure 3 - Flow Chart For Cross Reference Index Additions/Changes/Deletions.................2 5 Exhibit B - Cross Reference Index Amendment Form Fool................................................. 26 ACTIVE RECORDS ..................................................................................................................... 27 INACTIVE RECORDS ................................................................................................................ .27 OFFSITE STORAGE PROCEDURES FOR INACTIVE RECORDS ......................................... 28 Figure 4 - Offsite Storage Flow Chart ....................................................................................... 28 DESTRUCTION PROCEDURES ................................................................................................. 29 Figure 5 - Destruction of &site Records Flow Chart.. ............................................................ .29 Figure 6 - Destruction of @We Records Flow Chart ............................................................... 31 APPENDIX A.. .............................................................................................................................. 33 Resolution XX-XXX ................................................................................................................ .33 APPENDIX B ................................................................................................................................ 34 Retention Schedule .................................................................................................................... 34 Retention Codes ........................................................................................................................ .34 APPENDIX C (On file in the Clerk’s Ofice) ............................................................................. .35 Filing System Cross Reference Index ........................................................................................ 35 APPENDIX D (On file in the Clerk’s Ofice) ............................................................................. .36 Iron Mountain - Guide To Records Management Services ...................................................... .36 APPENDIX E (On@Ze in the CZerk’s Ofice) .............................................................................. 37 Iron Mountain - Quick Reference Guide .................................................................................. .37 APPENDIX F ................................................................................................................................. 38 Administrative Order No. 53, regarding use of Computer and Communication Systems ...... ..3 8 130-10 2 9-2 l-00 REVISION HISTORY: RELEASE DATE REV CHANGE Prelim. Initial Release 130-10 3 9-2 l-00 INTRODUCTION The Citywide Records Management program was adopted by Resolution No. 2000- . This resulted in the creation of a Records Retention Schedule, uniform filing system, policy and procedures for the program. RECORD.9 MANAGEMENT is the systematic control over the creation, acquisition, processing, use, protection, storage and final disposition of all recorded information required by a municipal government to effectively conduct its business. It involves assembling and managing the correct information (1) in the proper form (2) at the right place, and (3) in a timely manner for use by the appropriate persons. Thus, it is a dynamic system for managing records in an efficient and cost conscious manner. Purpose The purpose of the Program is to ensure that all City records are created, received, maintained and dispositioned in accordance with operating requirements for City business and with applicable statutes and regulations. Responsibility l The Records Program is administered under the authority of the Records Manager of the City of Carlsbad. l All Department Heads are responsible for ensuring compliance with the approved Records Retention Schedule. Department Heads appoint a Records Coordinator to implement the Program in their Department and to work with the City Records Manager or designate. l The City Records Manager implements the records management policy of the City through the Records Management Program. l The Department Records Coordinator facilitates Program compliance within their respective Departments and works directly with the City Records Manager. l All City employees are responsible for complying with the requirements of the Records Management Manual and the Records Retention Schedule. Objectives The objectives of the Program are to: 0 identify City records to facilitate access l maintain City records l provide access to City records for operating, legal, or public requirements l protect City records 0 ensure compliance with governmental regulations relating to records retention l dispose of City records in accordance with the approved records retention schedule 130-10 9-2 l-00 Scope The scope of the Program includes creation, receipt, maintenance and disposition of City records; maintenance of approved records retention schedules; utilization of appropriate technology to facilitate records and information storage and retrieval; and establishment of procedures to carry out these functions. City records must be managed throughout their “life cycle”. The life cycle of a record is defined as the time period from the creation or receipt of a City record until final disposition. Final disposition can be either destruction or perpetual retention. The life cycle includes five stages: 0 creation or receipt a use or distribution 0 storage or maintenance l retention or disposition 0 archival preservation Records not included in the definition of “City records” are termed “transitory records.” The records are transitory in that the value is limited to a very short time: a day, week or a few months. They do not generally document any transaction. Nonetheless, transitory records may be subject to disclosure under the California Public Records Act if they exist at the time a request under the Act is made. Therefore, careful consideration should be given to whether and how long to maintain transitory records. Transitory records may include: l Extra copies of publications, pamphlets, and blank forms. These are considered “supplies” rather than records. l Telephone messages. l Reference materials not produced by the City. l Working copies of documents used solely until the finished record is “rendered.” l Notices of meetings, events, office or holiday gatherings, or employee meetings which do not relate directly to the functional responsibility of the organization. l Information copies of widely distributed City of Carlsbad materials. l Preliminary drafts of documents such as letters, memoranda, reports, worksheets which do not represent significant steps in the preparation of City records, and which do not record decisions. Once the completed record is included in the filing system (in the appropriate medium), the working materials (drafts) are considered transitory records. l Catalogs, trade journals, and other published materials received from other organizations, commercial firms, vendors, or private institutions, which require no action and are not needed for documentary purposes. These materials are usually considered “library materials” and should be controlled as such, but are not City records. 130-10 5 g-21-00 l Incorrect versions of documents, forms or reports that had to be regenerated in order to correct errors in typing, data entry, spelling, grammar, or format. Electronic Mail (E-Mail): l E-mail should always be used with the assumption that messages will be read by someone other than the intended recipient. Therefore, do not send any messages you would not want someone other than the intended recipient to see. l Records retention policies apply to subject matter, not media. If data received ’ or sent by e-mail is appropriate for filing, then move it to the Electronic Document Management System or print and file. l For additional information see Administrative Order No. 53 in Appendix F. 130-10 g-21-00 DEFINITIONS Records Management terms will be addressed first to enable a reader without prior experience to become familiar with terminology used throughout this manual. Active Records that are required for day-to-day business and are subject to frequent use; generally referred to more than once per month per file drawer. Administrative Value Adoption AIIM Alphanumeric ANSI Appraisal Archival Record Archives ARMA Association of Records Managers and Administrators, Inc. Audit Review for acceptance of records relating to operations, policies and procedures, financial documentation and historical documents by regulating agencies. CD-ROM A record that assists in the operation of government, and insures administrative consistency and continuity, serving a particular purpose for that office at that particular time. In appraisal, the usefulness of records for the conduct of current and/or future administrative business needs. . Final action by a legislative body. Association for Information and Image Management. A filing system combining alphabetic and numeric symbols. American National Standards Institute. Review of information gathered from a records inventory. Each identifiable record series can be appraised for its legal, financial, administrative, and historical value for the purpose of establishing retention periods. A record with permanent retention because of its historical, legal or fiscal value. A repository for housing permanent or historic records, whether in hard copy, electronic, microfilm or imaging form, which must be preserved and protected from destruction. A storage medium that uses lasers to encode images or information in digital form and to read the image data from the disk. 130-10 9-2 I-00 Closed/Completed Coding Commercial Records Center Confidential Records COPY Current A file or record on which action has been completed and to which an audit or further action is not likely to occur. Marking the indexing units on the document to be filed. A records center, operated by a private company, housing the records of many different companies on a fee basis. Those records to which access by unauthorized City personnel and/or the public is not permitted, for example, personnel records. A reproduction of the contents of an original document which is not the official file copy of the agency. Copies are usually identified by their function. i.e., action copy, reading file copy, tickler file copy, etc. In most instances, copies will have a shorter retention than the official file copy of a record series. Records when specified as the minimum retention period means that superseded, rescinded, expired, or no longer useful records may be removed from the files and may be destroyed. Disposition The allocation of public records to a particular location according to their categorization for destruction. Electronic Filing Storage and retrieval of information in digital form. Environmental Records Records relating to the growth and/or development of the City, its structures, and its inhabitants. File Integrity Accuracy and completeness of the file/records. Financial Records Budget, financial status reports, balance sheets, and statements of income and expenditures; records of official bonds; records of wages paid to persons engaged in public work; rate or fee schedules, etc. Fiscal Value Documents and accounts for receipt of or expenditure of public funds such as budget, ledgers of accounts receivable and payable, payrolls, and vouchers. Documents availability of funds for operational purposes. In appraisal, records required until a financial audit is completed or financial obligations are fulfilled. 130-10 9-2 l-00 - Hard Copy Original paper document. Historical Value Refers to the retention of records which have enduring value because they reflect significant historical events or document the history and development of the City. Holdings Inactive Records Inventory Legal Citation Legal Retention Legal Value Life Linear Inches Total volume of records stored in a records center. Records that are no longer used for daily operations and have not been used for at least six months are considered inactive. Records become inactive prior to eligible destruction dates. Process of examining records on hand to determine their function, content, and dates in order to assign retention/disposition information. Identifies laws and regulations, which regulate retention of the record series. Based on the legal citation, this identifies the period of time the record series is required to be retained. Refers to the retention of records containing evidence of legally enforceable right or obligations. Examples are decisions and opinions; fiscal documents representing agreements, such as leases, titles and contracts; and records of action in particular cases, such as claim papers and legal dockets. A record that has continuing value to the organization. Linear measurement in inches of paper based records. Master Microfilm and Machine Readable Records Microforms and other machine readable records of research or archival value. Microfiche 4” x 6” sheet of microfilm with rows and columns of images. It usually contains a title which can be read without magnification. Microfilm Fine-grain, high resolution film containing an image greatly reduced in size from the original. Minimum Retention Period The least amount of time a record must be kept determined by assessment of administrative, legal, fiscal and historical values. 130-10 g-21-00 National Bureau of Standards Non-Record Material Numeric Filing Office of Record Optical Disk Original Permanent Personnel Records Property Records Public Record Bureau of the United States Government established by an Act of Congress on March 3, 1901, which conducts research and provides standards to industry and government to: increase productivity and innovation; strengthen and advance science and technology; and facilitate their effective application for public benefit. Material that does not need to be filed or that can be destroyed after a short retention. This includes duplicates, drafts, worksheets, routine replies, and records not related to City business or produced by the City. Arrangement of records in ascending order or sequence. The department that created or is responsible for retaining the official record or record copy. A storage medium that uses lasers to encode images or information in digital form and to read the image data from the disk. Document from which copies are produced. Recorded information which is required by law to be retained indefinitely; or which has been designated for continuous preservation because of its administrative, fiscal or historical significance. Organization charts, job descriptions, salary schedules, employee history records, union contracts, etc. Records affecting the title to real property owned by the City and equipment inventories. Any writing, regardless of physical form or characteristics, which is created, owned, used, maintained or retained in the conduct of City business and preserved as evidence of the organization, functions, policies, decisions, procedures, operations or other activities, or because of its informational value, unless the writing is exempt from disclosure under the California Public Records Act. 130-10 10 9-2 I-00 63 Reader Reader/Printer Record Record Copy Records Center Records Management Records Manager Records Retrieval Records Series Refile Retention Period Retention Schedule Retrieval Supersede Termination Machine that magnifies the microfilm for viewing. Machine that magnifies the microfilm for viewing and can reproduce the enlarged microfilm images. Recorded information of any kind and in any form. The original or official copy of a record maintained by an agency, sometimes referred to as the designated original, or blue-ribbon copy* Central repository for housing inactive records until they have met their retention requirements and may be destroyed. Systematic control of the creation, acquisition, processing, use, protection, storage, and final disposition of all public records, including the establishment and maintenance of a system of filing and indexing public records. Individual within the organization who is assigned the responsibility of systematically and scientifically controlling the recorded information generated and received by the City. Locating documents and delivering them for use. Group of identical or related records that are used, filed and disposed of in the same way. The process of returning a record to its original place in a tile after it has been withdrawn. The period of time that records must be kept according to legal and/or organizational requirements. Document, approved by the City Council, describing the records maintained by the City and specifying, in accordance with statutory requirement or evaluation, the period of time which must elapse before they may be destroyed. Locating documents and delivering them for use. The replacement of an existing document. Designates the end of a specific term (e.g., appointed elected officials’ terms, employment, training, course, program, use or ownership). 130-10 11 9-2 l-00 C Transfer List Visual Documents Vital Record Writing A list describing the contents of a group of records that are transmitted from one holding area to another, usually from active files to a records center. Photographs, motion pictures, videotapes, diagrams, charts, maps, or drawings of archival, cultural, architectural, engineering, research or technical value. Records containing information essential for the resumption of operation after a disaster or the reestablishment of the legal and financial status of the organization. Handwriting, typewriting, printing, photocopy, photographing, and every other means of recording upon any form of communication or representation, including letters, words, pictures, sounds, or symbols, or combination thereof, and all papers, maps, magnetic or paper tapes, photographic films and prints, magnetic or punch cards, discs, drums, and other documents. 130-10 - 12 g-21-00 h FILING SYSTEM The filing system designed for the City is a four-tiered system, divided in the following manner: l Functions 0 Categories l Subcategories l Files FUNCTIONS The services performed by the City have been grouped into 12 major functions. Functions have been assigned as follows: 0100 Administration 0200 Agencies/Organizations 0300 City Boards, Commissions, Committees 0400 Fiscal/Financial Services 0500 Community Development/Planning 0600 Health, Safety & Welfare 0700 LegaVLegislative 0800 Human Resources/Personnel 0900 Public Facilities and Grounds 1000 Public Works/Engineering 1100 Recreation and Cultural 1200 Utilities Note: New Functions can be added by the Records Management Department as needed. CATEGORIES Major subjects/issues within each function are defined as record categories. For example, under the 0400 Fiscal/Financial Services function are such categories as Accounting, Budget, Payroll, etc. Each category is assigned a number within the numerical series of the function; for example, 20 is the number of the Banking category. The first two numbers on a file folder direct you to the function (0400); and the third and fourth numbers direct you to the category (20). Thus, Banking files are found under 0420. 130-10 13 9-2 l-00 SUBCATEGORIES Subcategories serve to identify specific types of contents. Each subcategory has a two-digit number, separated from the primary numbers (0420) by a hyphen. Using the above example, a specific subcategory of the Banking category is Deposit Slips. TheJiZe numberfor Fiscal/Financial Services (0400), Banking (20), Deposit Slips (40) would be 0420-40. FILES Subcategories of records often have more than one file folder. Each folder has the same file number and are usually grouped chronologically according to the retention schedule. The length of time documents must be kept is indicated by the color coded bar at the top of the file label. Files kept for historical purposes retain their original file number and have a letter ‘73” added to the file folder. Materials kept for archival storage are tracked by the Records Management Department. 130-10 14 g-21-00 47 DESCRIPTION OF FUNCTIONAL CATEGORIES 0100 - ADMINISTRATION This function contains records necessary for the overall administration of the City as a municipal corporation. Included are citywide policies and procedures for all City Major Service Areas and Departments, Risk Management, Records Management, Documents Management System, etc. 0200 - AGENCIES/ORGANIZATIONS This function contains records pertaining to Local Organizations, Employee Organizations, Governmental and Regulatory Agencies, School Districts, etc. 0300 - CITY BOARDS, COMMISSIONS, COMMITTEES This function contains the records pertaining to City Boards, Commissions and Committees, which include Arts Commission, Beach Erosion Committee, Design Review Board, Historic Preservation Commission, Housing Commission, Library Board, Planning Commission, Traffic Safety Commission, etc. 0400 - FISCAL/FINANCIAL SERVICES This function contains records which relate to the fiscal affairs of the City, including accounting, budgets, audits, banking, payroll, investments, financial reports, etc. 0500 - COMMUNITY DEVELOPMENT/PLANNING This function contains records relating to the policies, regulations and guidelines for the orderly growth, development and redevelopment of property within the City’s boundaries. Included are the General Plan, Land Use and Zoning, Housing Environmental Review, etc. 0600 - HEALTH, SAFETY & WELFARE This function contains records which describe activities, controls and services to safeguard the health, safety and welfare of the citizens of the community. Activities within this function include fire and police protection, emergency services, animal control, environmental protection, flood control, senior services, public welfare, etc. 130-10 15 g-21-00 0700 - LEGAL/LEGISLATIVE Records in this function pertain to the duties of the City Attorney, the legally constituted authorities, and the laws enacted by ordinance. Files include those pertaining to Elections, City Incorporation, Elections, Real Property, Legislation Actions of the City Council, Contracts/Agreements, FPPC filings, etc. 0800 - HUMAN RESOURCES/PERSONNEL This function contains records pertaining to City’s employees. Any programs relating to employees can be found in this function. 0900 - PUBLIC FACILITIES AND GROUNDS This function encompasses material relating to City owned structures and public recreational facilities within the City’s jurisdiction constructed and maintained for the use/recreation facilities of the public. 1000 - PUBLIC WORKS/ENGINEERING This function pertains to Streets, Special Improvement Districts and Engineering Services. Records include those pertaining to Traffic, Parking and Transportation matters, Capital Projects, Solid Waste Management, Permits, etc. 1100 - RECREATION AND CULTURAL This function contains records regarding community recreational resources, Programs, Library Services, and Cultural Arts. 1200 - UTILITIES This function covers management and administration of the water services including water resources, supply, billing, sewage treatment plant and all related activities. Other utilities such as gas, electric, cable, wireless, telephone and records relating to rates and regulation are contained in this section. 130-10 16 9-2 l-00 COLOR CODING FOR FUNCTIONAL FILING SYSTEM The color-coding used in this filing system serves two distinct purposes: 1. File Numbers: The colors assigned to the file numbers serve as a visual aid, which directs the user to a specific series of records. The colored numbers can prevent misfiling or identify misplaced files immediately. (Note: Colors TBD) 2. File Labels: Colors on the bar of the file label indicate the retention period as designated by the Retention Schedule. (Note: Colors TBD) The following are the colors used in the filing system to identify the retention information relating to each file folder: COLOR l- COLOR 2 - COLOR 3 - COLOR 4 - Destroy when information is no longer useful. (Does not need Council approval to destroy.) Keep minimum of 2-3 years from year of creation. Refer to retention schedule for detailed information. Record has a retention time longer than three years. Refer to retention schedule for detailed information. Record must be kept permanently. Refer to retention schedule for detailed information. 130-10 17 g-21-00 EXAMPLE OF FILE FOLDER LABELING: FUNCTION Identification Number [Fiscal/Financial Services) CATEGORY Identification Number (Payroll records) Space between numbers = hyphen :“H” = Historical placed here) SUBCATEGORY Identification Number (Time Cards/Sheets) Retention Color Bar (Refer to color coding section for detailed explanation) Specific content Identification 130-10 g-21-00 - CITYWIDE DOCUMENT IDENTIFICAl‘lON As part of our citywide filing system, all documents must include the file identification in the lower left hand comer. The identification consists of the following: Retention file number Ex.: 130-25 This designation will assist with filing and increase retrieval ease and speed. The person preparing the document is responsible for including this identification. This file number can be used for all inquiries for active and inactive records on the Retention Schedule . Only numbers on a current records retention schedule may be used. If you need to add a new file number category or Subcategory, refer to Figure 2. Figure 1 - Flow Chart For Document Identification Note: See Retention Schedule for File Contact Records Records Management will determine if the file number exists? Instructs Requester to . Fill Out Form FO06 (See Exhibit A) 130-10 19 g-21-00 - RECORDS RETENTION SCHEDULE The purpose of the Records Retention Schedule is to ensure that the City is in compliance with all legal requirements for retaining records while at the same time maintaining only those records which have Administrative, Legal, Fiscal, or Historical values. EXPLANATION OF SCHEDULE The Records Retention Schedule is divided by department and includes the following fields: Active Retention * Period of time, which the record series is to be, retained Onsite in local files based on Operational, Administrative, Legal, Fiscal and Historical Values. Confidential * File Number Inactive Retention * Legal Citation Legal Retention Office of Record Identifies records which are confidential. Includes File Number of the record. Period of time following the active retention period for which record series is to be retained off-site based on Administrative, Legal, Fiscal and Historical values. Identifies any laws which regulate retention of the record series. Based on the legal citation, this field identifies the period of time the record series is required to be retained. Identifies the office, which maintains the official copy of the record series. In most cases only the Office of Record must comply with legal retention requirements. However, as long as a record exists it is discoverable regardless of which department has it. Therefore, we should not have copies of records retained beyond the set retention schedule. Records Category & Description Includes records category and description of the record: Major subjects/issues within each function are defined as record categories; Subcategories serve to identify specific types of contents; Subcategories of records often have more than one file folder. Each folder has the same file number and is usually grouped chronologically according to the retention schedule. 130-10 20 g-21-00 - Total Retention Total time which a record series is to be retained by the Department in paper, digital, and/or microfilm form. Vital * Identifies vital records. * These Record Fields will be added to the Retention Schedule in a future revision. 130-10 21 g-21-00 RETENTION CODES Retention codes used in the schedule include the following: 1. AU = (Audit) Review for acceptance of records relating to operations, policies and procedures, financial documentation and historical documents by regulating agencies. 2. CL = (Closed/Completed) A file or record on which action has been completed and to which an audit or further action is not likely to occur. 3. CU * = (Current) Records when specified as the minimum retention period means that superseded, rescinded, expired, or no longer useful records may be removed from the files and may be destroyed. 4. PE = (Permanent) Recorded information which is required by federal, state, and local law or administrative decision is to be retained indefinitely; or which has been designated for continuous preservation because of its administrative or historical significance. 5. SU = (Superceded) The replacement of an existing document. 6. TE = (Termination) Designates the end of a specific term. e.g.: appointed, elected officials terms, employment, training, course, program, use or ownership. * For example, an active retention period of CU + 3 means that the retention period begins during the current year and extends for three full years. 130-10 22 g-21-00 Retention Schedule Additions/Changes/Deletions To facilitate use by departments, it is occasionally necessary to alter the Citywide Retention Schedule by: Adding/changing a section number Adding/changing/deleting a file number Changing an Offke of Record Changing a retention Adding/changing/deleting a code citation 1. Requester must fill out and submit a Records Retention Schedule Amendment Form No. F006 (See Exhibit A). For copies, this form is located on the following directory: “Cityhall\SysLibrary~ecords Management”WormsWO06 - Records Retention Schedule Amendment Form. 2. Form F006 must be completed and approved by Department Head. 3. Form is submitted to Records Management for review/research. The City Attorney also approves this request. If request is approved, Records Management makes requested changes to the Retention Schedule, subject to approval of the City Council. Figure 2 - Flow Chart for Retention Schedule Additions/Changes/Deletions No Action Required NO Located in directcny”Ciialh Reqwater fitls art Form Sys\Libnry\Rscwds FM)6 (ExhiMt A) - Man~mentFomlr\ - Records Retentiar Schedule Amendment Fom” Hew Com@ted Form Yes-b A+wowd by DepMn~ml Head Returns fJisappmwd Form with expl.anatka I I Submit Appmvcd Form to to Reqqwster Recofdr Managmnent I 1 No Further Acttan Required Records Marugor or *sianam rwimvslappove 130-10 23 g-21-00 Exhibit A - Records Retention Schedule Amendment Form I City of Carlsbad RECORDS RETENTION REQUEST FORM F006 I Requester Department Date 0 Add/Change a Section Number 0 Add/Change/Delete a File Number Cl Change a Retention Period 0 Change an Offke of Record 0 Add/Change/Delete a Code Citation q Other File Category Title: File Category Description: Records Retention Requested: (Calif. Govt. Code sets a minimum retention of two years for City Records) Office Records Center Destroy Justification or Legal Code Citation 0 Legal 0 Fiscal 0 Administrative 0 Historical RECORDS RETENTION APPROVALS Approved Disapproved Comments and Signatures 0 0 Records Management: 0 0 City Attorney: 130-IO/F006 130-10 24 g-21-00 77 .- Cross Reference Index Additions/Changes/Deletions To make the Cross-Reference Index “user friendly”, it is often necessary to add, change, or delete cross-references. 1. Departments must complete a Cross Reference Index Amendment Form FOOl (see Exhibit B). For copies, this form is located in the directory “Cityhall\Sys\Library\Records Management WormsW001 - Cross Reference Index Amendment Form.” 2. Form is submitted to Records Management by email, inter-office mail, or in person for processing. 3. After submitting an Amendment Form via email, inter-office mail, or in person to Records Management, you will be notified if your request is approved. 4. Upon approval, the index is updated in directory “Cityhall\Sys\Library~ecords Management\Cross Reference Index” and all affected Departments will be notified via e-mail about the change. Figure 3 - Flow Chart For Cross Reference Index Additions/Changes/Deletions Requester Fills Out Form FOOI (Sea Exhibit B) Returns For& to Requester with Explanation Yes Records Management Returns Approved Form Records Management Notifies Affected Departments (via email) 130-10 25 9-2 l-00 - Exhibit B - Cross Reference Index Amendment Form FOOI CROSS REFERENCE INDEX ADDITIONS/CHANGES/DELETIONS Complete this form & return to Records Management for inclusion in next cross-reference index undate: Requester Department Date ACTION DESCRIPTION FILE NUMBER q lDelete q Add q Change q lDelete q Add q Change q Delete q Add IlChange q Delete q Add q Change ODelete q Add q Change q Delete q Add q Change q lDelete I q Add q lChange I I q Delete q Add q Change I I ODelete q iAdd q Change I IlDelete q Add q Change q Delete q Add q Change q Delete q Add q iChange I q Delete q Add q Change I RECORDS MANAGEMENT USE: Date Received Name/Date Processed 130-lO/FOOl 130-10 26 9-21-00 79 ACTIVE RECORDS Active Records are kept in the office area and are used for daily operations. INACTIVE RECORDS Records that are no longer used for daily operations and have not been used for at least six months are considered inactive. Records become inactive prior to eligible destruction dates. All records have different lengths for retention and depending on when the records are eligible for destruction, inactive files may be a candidate to send to offsite storage. If you have any questions if a record should be kept in the office or sent to offsite storage, contact Records Management. 130-10 27 9-21-00 OFFSITE STORAGE PROCEDURES FOR INACTIVE KECORDS This section will follow the Iron Mountain Storage Facility Manual (Appendix D), as they are the primary Offsite Facility used by The City of Carlsbad. Note: Please contact Records Management zyyour records are stored at Corovan, Arcus, etc. You will be provided an alternate procedure. Departments should keep in mind offsite storage is costly. Records that are frequently accessed are not appropriate for offsite storage. Figure 4 - Offsite Storage Flow Chart Materials should be packed and the weight of the box should not exceed 50 Ibs. All Departments prepare their own boxes for storage 1 Task Completed l- in Appendix D Contact Records Management (We will provide you with training and/or assist you through this process) 130-10 28 9-21-00 DESTRUCTION PROCEDURES Records are reviewed annually for destruction. This applies to records in our active files and records in storage. To be in compliance with the Records Management Program and Records Retention Schedule, destruction activity must occur. Note: Please contact Records Management zyyour records are stored at Corovan, Arcus, etc. You will be provided an alternate procedure. Litigation places all files for that matter on hold. Under no circumstances may litigation records be destroyed. Figure 5 - Destruction of Onsite Records Flow Chart The annual review and purge of onsite records is conducted in August. Each department is asked to review its onsite files to determine which tiles are past retention. AMemobserdtclmmf- Depl. lieads. ofnce r-----f MalulJan. etc. l-.amhdm Rem,dsY~ lhUlltClrsviawDZUW6kSss(M lnnlm~ the Deslrudh am *mb far-ion P- @obw!eg the Rmeman city *nomy ml”m.5 Ih* *stmdlon libl to Rsmtda Msnspemanl with expranmon 0, Fomd sppmvd Deslnldlon LISA to Remms Ms~msrd Atdhodiy for qyiwh”$ A”may “my redllw the Deslnntlon LM for padim Recads MB~pemmM fuss uw sppovm lim 6 rm”msscopytoths afhded department PurQe ml eli@hk Abs copy ol delrudion lid taped sewrmy to top 0, tax 1 Place boxes in a ascum ama 6 call Recedr Management for hlShUdlOllS 130-10 29 9-21-00 Exhibit C - Onsite Records Destruction Form FOOS ONSITE RECORDS DESTRUCTION LIST Approved for Destruction Department Head Date City Records Manager Date City Attorney Date 30x No. File Content Description Date 0130-z/F005 130-10 30 9-2 l-00 Figure 6 - Destruction of Qffiite Records Flow Chart The annual review and purge of offsite records is conducted in January. Each department is asked to review its offsite files to determine which files are past retention. Note: Please contact Records Management zyyour records are stored at Corovan, Arcus, etc. We will provide you with an alternate procedure Records Management initiales tha Desbwtton Review tiles on tha Iron Mountain ‘DesbucSon Candidate Repocr following your Retantion BdleduteklAppendkB affectad Dept. Heads, office Managers, etc. attached with an White Destwction List Form FWZ” (L an Iron Mountain DestructIon Candidate Report deslgnaled Records No further action ~~~~-, lt is the responsibility of each depattment to t I lfboxesneedtobe I Raconts Management files the disapproved list &retumsacopytothe destructton list to Records Management with explanation of placed on hokt. indiite this a&n by redlining lhe Iron Mountain Desbudion List with a new destruction date and meson for hold I Heads approval slgnetm on FM FOCI2 &ettachtohwrtofthe ‘tron Molswn I I Forward to Racords Management FW2 6 Van Mountain Dmuctbn List” &forward the odginals to Records city Attorney is the final Authocity for approving! disapprovitlg the Destruction forwards both Form FOOZ 6 ‘Iron Mountain Destruction List” to the Attomey may redline the Destructton List for partial Ybs $ Cl Attorney raturns FW2 b ‘Imn Mountatt Desk&ion Llsr to Records Management 4 Rean-ds Management files lhe approved ltst 8 returns a copy to the effected departmsot t Records Management b will make arrangements for records destruction 130-10 31 g-21-00 Exhibit D - Offsite Records Destruction Form F002 OFFSITE RECORDS DESTRUCTION LIST Approved for Destruction Department Head Date City Records Manager Date City Attorney Date Box # Content Description Date Holds )130-25/FOO2 130-10 APPENDIX A Resolution No. 2000- 33 g-21-00 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD ESTABLISHING A RECORDS MANAGEMENT PROGRAM FOR THE CITY OF CARLSBAD The City Council of the City of Carlsbad does hereby resolve as follows: WHEREAS, Sections 34090 and 34090.7 of the Government Code of the State of California provide legal requirements relating to the retention and the disposition of municipal records; and WHEREAS, other codes, both state and federal, also provide legal requirements for specific municipal records; and WHEREAS, the establishment of the Records Management Program which includes a Records Retention Schedule, a uniform filing system, and Guidelines and Procedures, will provide a better method of organizing, maintaining, and disposing of City records, in accordance with the operational needs and legal requirements for the retention and disposition of records; NOW, THEREFORE, the City Council of the City of Carlsbad resolves as follows: 1. That the Records Management Program set forth in the attached Exhibit “A”, is hereby adopted; 2. That the Records Management Department is hereby designated as the Custodian of this program and, as such, shall be responsible for the safekeeping and implementation of the program; 3. That the City Manager, City Attorney, and Records Manager are directed to review this program periodically and present any revisions to the City Council for procedure and schedule modification necessary to maintain the information current and ensure efficient operation of the program. PASSED and ADOPTED at a regular meeting of the Carlsbad City Council, held on the day of ,2000, by the following vote, to wit: AYES: NOES: ABSTAIN: CLAUDE A. LEWIS, City Mayor LORRAINE M. WOOD, City Clerk (SEAL) 87 APPENDIX B Retention Schedule and Filing System Guide Dated 8/14/2000 Retention Codes Retention codes used in the schedule include the following: 1. AU = (Audit) Review for acceptance of records relating to operations, policies and procedures, financial documentation and historical documents by regulating agencies. 2. CL = (Closed/Completed) A file or record on which action has been completed and to which an audit or further action is not likely to occur. 3. CU * = (Current) Records when specified as the minimum retention period means that superseded, rescinded, expired, or no longer useful records may be removed from the files and may be destroyed. 4. PE = (Permanent) Recorded information which is required by law to be retained indefinitely; or which has been designated for continuous preservation because of its administrative or historical significance. 5. SU = (Superceded) The replacement of an existing document. 6. TE = (Termination) Designates the end of a specific term. e.g.: appointed, elected officials’ terms, employment, training, course, program, use or ownership. * For example, an active retention period of CU + 3 means that the retention period begins during the current year and extends for three full years. 130-10 34 9-2 l-00 130-10 APPENDIX C Filing System Cross Reference Index (On file in the Clerk’s Office) 35 9-21-00 130-10 Iron Mountain - Guide To Records Management Services (On file in the Clerk’s Office) 36 9-2 l-00 h. 130-10 APPENDIX E Iron Mountain - Quick Reference Guide (On file in the Clerk’s Office) 37 9-2 l-00 130-10 APPENDIX F ADMINISTRATIVE ORDER NO. 53, RE: USE OF COMPUTER AND COMMUNICATION SYSTEMS 38 9-21-00 9-L - City of Carlsbad 1200 Carlsbad Village Drive Carlsbad, CA 92008 AlMINISTRATIvE ORDER NO. 53 September 14,1998 TO: ALLDEPARTMENTS To establish a policy concerning use of the City’s computer and communication technology which will (1) clarify the City’s expectations for employees who use this technology; (2) clari@ existing procedures; and (3) establish that a violation of this policy could result in discipline up to, and including, dismissal. Employees should be aware that all records, whether on paper or computer&d, may be subject to disclosure under the Public Records Act. ~ACKGROUNXI: The City of Carlsbad encourages the use of technology as a method of enhancing employee productivity and communication; thereby improving the overall capabilities of the City to conduct City business and to serve citizens. As a result, the City has implemented, and continues to implement, various forms of computer systems. Some systems and applications currently in place include: (1) a City-wide computer network (WAN); (2) a City-wide telephone system; (3) a voice-mail system; (4) e-mail; and (5) access to Internet. The quantity and diversity of the systems continues to increase, and a continually greater number of employees use some form of the technology on a daily basis. 1. All of the technology (including hardware and software) made available to employees at the work place is the property of the City.. The material and information which employees create, transmit, or store on Citycomputers is also the property of the City. 2. Employees cannot expect any degree of privacy in the use of either the systems or any of the material or information stored on the systems. The City reserves the right, for any reason, and at any time, to monitor, generate reports, review, audit and disclose all matters sent over and/or stored in the systems (including mail systems, Internet access, voice-mail systems, file servers, and individual work station hard drives). Employees should be aware that even when a message or wmmunication has been deleted, it still may be possible to retrieve it from a backup system. Therefore, employees should not rely on the fact that a message or wmmunication will remain private if it has been deleted. 3. The City strives to maintain a workplace free of harassment and sensitive to the diversity of its employees. All wmmunications by employees must be conducted in a professional manner, and shall not be derogatory, offensive, harassing, discriminatory% defhmatory or obscene. Employees are prohibited from transmitting any commun.ication that may be wnstrued as disparaging others based upon race, sex, national origiu, sexual orientation, age; religious belief& or political beliefh. 4. The systems are neither intended nor sized to serve as permanent repositories for wmmuniqu~. Therefore, it is the City’s policy that all wmmun.ications be read or listened to, then deleted, as soon as possible, and NOT saved (electronically or in print form) in the ordinary course of business. 5. Any passwords issued to, or used by, an employee ahall be kept wnf?dential for use by the employee only. Employees are prohibited fiomrevealing their password to any non-author&d employee or to any other person or to otherwise breach the security of the City’s networks or Internet access. 6. Employees are prohibited firorn unauthorized use of another employee’s password, and the unauthorized entry or attempt to enter wmputer files or wmmunications of another. 7. Only software purchased and/or licensed to the City shah be used on City computers. Employees are prohibited from installing unauthorized software as it increases the risk of exposure of the City’s network to viruses and system/sofMue incompatibilities. 8. It is a violation of federal copyright laws to copy software. Employees shall not copy software from a City wmputer for personal use on home computers, or for use on other non-licensed City systems. The City may have received approval for employees to install some City-purchased software applications on home computers. In those instances, employees should contact the Information Systems Department for the installation disks. 9. The systems arc provided to employees for use in the performance of their jobs. The City has historically allowed, and will continue to allow employees reasonable use of the systems for personal, incidental uses. Under no circumstances shall the systems be used for any illegal activity, for any commercial promotional purpose, to run a private business, for other employment or pecuuhy gain, or to wmmunicate any material or information of a political, obscene, defamatory or derogatory nature. ACTION: This Administrative Order is efktive immediately, and replaces Administrative Order No. 53 dated August 9,199l and Administrative Order No. 41 dated October 28,199l. RAYMOND R. PATCHETT City Manager