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HomeMy WebLinkAbout2003-03-25; City Council; 17107; Com Svc Officer III Classification SpecificationCITY OF CARLSBAD - AGENDA BILL \B # 17,107 TITLE: dTG. 3/25/03 IEPT. HR REVISE COMMUNITY SERVICE OFFICER I11 CLASSIFICATION SPECIFICATION CITY MGR.~ 3ECOMMENDED ACTION: /2003-073 Adopt Resolution NoJ ,approving the revised Community Service Officer I11 classification specification to reflect changes to accommodate special events coordination. ITEM EXPLANATION: The duties of the Community Services Officer I11 have been amended and updated to accommodate special events coordination. The Community Services Officer I11 classification specification represents a family of positions that serve the police department and perform a variety of non-sworn functions to support police operations. Human Resources recommends that the position of special events coordinator be classified in this manner as the position will perform specialized, non-sworn duties similar to those performed by other Community Service Officer I11 positions. Staff submits the attached revised classification specification (Attachment A) of Community Service Officer 111 for Council approval. BACKGROUND: The addition of the special events coordinator was intended to support the top-quality service strategic goal. The addition of the special events coordinator will help attract and retain more quality special events to the City. Presently, the Traffic Sergeant at the Police Department performs these duties. The Traffic Sergeant is also the chairperson of the Special Events Committee and administers the permit process. It is estimated that the Traffic Sergeant spends approximately 75 percent of his time performing the special events duties. Having an employee whose main focus is special event planning will result in higher level of service to applicants and a greater number of quality special events in our city. Under general supervision this position will participate in negotiations and review permits for special event activities as well as provide a positive community relations experience for City special events. The position will serve as the coordinator of the City Special Events Committee, represent City at various community forums/meetings, prepare news releases, monthly event calendar, and other special events publications, prepare staff reports and presentations to committees and City Council as required, provide onsite coordination and supervision of major events, review and process special event permit applications, coordinate volunteers and perform other duties as assigned or required. This position was proposed without a specific classification title. Several classifications have been explored and staff recommends that the most effective way to staff this position is a Community Service Officer 111. The Community Services Officer classification will provide flexibility to utilize the position in other areas of the Police Department when needed. PAGE2OFAB# 17,107 FISCAL IMPACT: The salary and benefits for the Community Services Officer I11 are approved and allocated to the current budget for FY 02-03. EXHIBITS: Resolution No. 2003-073 a 1 2 c 4 c - € 7 a 9 10 11 12 13 14 15 16 17 10 19 20 21 22 23 24 25 26 27 20 ' II RESOLUTION NO. 303. 3 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, REVISING THE CLASSIFICATION SPECIFICATION OF COMMUNITY SERVICE OFFICER 111. B WHEREAS, it is recommended that the classification specification of Community Service Officer I11 be revised to accurately reflect the duties and responsibilities of the position; and WHEREAS, the City and the Carlsbad Police Officers' Association have met and conferred on the impact of this recommendation on their respective represented employees. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill Ill i 1 , i 4 C E 7 e 9 la 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 I ? 2. That the City Council adopts the revised classification specification of Community Service Officer 111, as described in Attachment A, attached hereto and made a part thereof. PASSED, APPROVED, AND ADOPTED at a regular meeting of the Carlsbad ' City Council held on the 25th day of MARCH ,2003, by the following )I AYES: Council Members Lewis, Finnila, Hall, Packard NOES: None ABSENT: Ceuncil Member LORRAINE M. w&D, City Clerk (Seal) ATTACHMENT A to Resolution No. 2003-073 JOB TITLE: DEPARTMENT: CITY OF CARLSBAD CLASS SPECIFICATION COMMUNITY SERVICE OFFICER I11 POLICE BASIC FUNCTION: The Community Service Officer III is part of a family of positions that serve the police department and perform a variety of specialized support functions. The positions may be assigned as needed to support the police operation. Under general supervision, to perform complex and advanced community service and police related technical, paraprofessional and administrative duties in the field and in the office; to complete and coordinate special projects and assignments; and to perform related work as assigned. DISTINGUISHING CHARACTERISTICS: Incumbents in the Community Service Officer 111 class perform a variety of non-sworn, non-hazardous and hazardous advanced and specialized tasks in critical or sensitive functional areas, such as, assisting in investigations, maintaining evidence, chain of custody, or crime scene evidence collections, enhance safety in parks and waterways, and coordinating special projects and or events that impact the department and community. Depending on the assignment, duties and responsibilities vary. Each position in the series is classified at a level commensurate with the duties and level of responsibilities required of the position. KEY RESPONSIBILITIES: (May vary depending on the assignment) As assigned, assist in administering the department's designated programs, such as, domestic violence, juvenile diversion, child abuse, property and evidence, crime prevention, lagoon and park patrol, special events coordination and traffic. Under the direction of a detective, interview victims and witnesses, screen and follow-up on investigations; refer victims to the appropriate community resources, provide information to the community regarding special events. Assist the District Attorney's Office and probation officers in presentation of cases and court exhibits; testify in court as required. Community Service Officer In, Page 2 of 5 Collect, preserve and transport physical evidence from crime scene investigations, including but not limited to, latent fingerprints, trace evidence, serological evidence, narcotics, firearms and tool marks; document crime scenes using 35 mm or video cameras and variety of different photogenic films and techniques. Process fingerprints using the CAL ID system (Automated California Fingerprint Identification System); perform examinations on items of evidence both in the field and in the laboratory for latent fingerprints using a combination of laser techniques, print powders and chemicals. Perform property and evidence collection duties, including but not limited to, receiving, identifying, preserving, classifying, tagging and logging narcotics and other evidence and property; release property according to guidelines, court orders, and established policies; maintain appropriate records and information in the automated property and evidence system. Perform lagoon and park patrol enforcement activities, including but not limited to, patroling by boat, vehicle, bicycle or on foot, enforcing lagoon use regulations, issuing citations, investigating water accidents patrolling parks and open areas and assisting in environmental efforts, performing safety rescue and first aide if necessary, assisting with disabled boats or minor accidents, and promoting safe recreation. Conduct arrests or issue citations relative to.driving under the influence or other designated offenses as it pertains to vehicles, boats or bicycles in lagoon, trail or off road areas or other areas within your purview. Analyze the process and procedures for special events coordination and avenues process improvement; represent City interests in negotiations with special events promoters/applicants; administer permits for special event activities. Work closely with various community organizations, neighborhoods and all areas affected by a special event; minimize negative impact of special events to the community; administer and monitor Special Event Program budget and expenditures; act as chairperson for the City Special Events Committee; perform any of the duties listed in the Community Service Officer I and I1 job descriptions or other duties as assigned. OUALIFICATIONS: (May vary depending on the 'assignment) Knowledge of: Basic law enforcement organization, activities, terminology, practices and regulations. Laws, policies, regulations, codes and guidelines related to the job area assigned; specifically in the Park and Lagoon Patrol assignment, basic water safety and water rescue techniques. Community Service Officer 111, Page 3 of 5 General procedures and techniques of evidence collection and preservation, including fingerprint classifications. Record keeping principles and practices. Interviewing methods and principles. Safe work methods and safety regulations pertaining to the work. Traffic accident investigation techniques. Bad check and fraud investigation techniques. First Aid and Cardio-pulmonary Resuscitation (CPR) techniques. Various computer systems necessary to support administrative or clerical work. Administering budgets. Abilitv to: Interpret, apply and explain a variety of ordinances, rules and regulations. Ensure effective community relations through various communication processes including but not limited to negotiation and mediation techniques. Deal tactfully and courteously with employees and the public. Exercise sound independent judgment within general procedural and legal guidelines. Analyze situations and take effective action quickly. Understand and follow written and oral instructions. Write clear and accurate reports. Operate a variety of vehicles as necessary, such as cars, trucks, boats, in a safe manner during the course of work. Perform routine clerical tasks. Operate computer terminal keyboards to enter and query information. Community Service Officer 111, Page 4 of 5 Prepare, maintain, file and index a variety of reports, records and other written materials. Perform water rescue and render effective First Aid and CPR. Independently initiate and coordinate special events and or special projects of a complex nature. Chair and run meetings. EDUCATION AND EXPERIENCE: Any combination equivalent to the education and experience that could likely provide the required knowledge and abilities is qualifying. A typical background may include: Equivalent to graduation from high school and three years of progressively responsible experience performing police civilian duties at a level equivalent to the City's classification of Community Service Officer II. Additional experience in a police-related area or vocational and/or college level coursework in criminal justice are desirable. SPECIAL REOUIREMENTS: Possession of a valid California Drivers' License. Must pass a detailed background investigation which may include a psychological evaluation. Must be willing to work overtime, rotating evening, night, weekend and holiday shifts. For the Lagoon and Park Patrol Assignment Only: Possession of First Aid and CPR certificates. Ability to demonstrate basic swim slulls at the discretion of the City. PHYSICAL AND ENVIRONMENTAL CONDITIONS: Depending on the essential duties of the assignment, the physical and mental requirements and environment may vary. While performing the duties of this class, an employee is regularly required to sit; communicate in person and by telephone; operate standard office equipment and reach with hands and arms in the course of gathering evidence, assisting injured citizens, set-up or operation of special events, operating a bicycle or boat. An employee is frequently required to walk or stand during the performance of patrols, special event preparation, or processing evidence. Specific vision abilities required by this job include close vision and the ability to adjust focus, view Community Service Officer In, Page 5 of 5 specimens through a microscope, to read and operate office and computer equipment as necessary during the course of the work assignments. While performing the duties, employees of this class are regularly required to use written and oral communication skills; read information and documents; observe and interpret people and situations; learn and apply new information or skills; perform detailed work; and interact with staff and others encountered in the course of work. Incumbents may need to travel to various city locations or to off-site meetings as necessary and as the assignment demands. Park and lagoon patrol will also require operating a vehicle, driving a boat, riding a bicycle or frequent walking for long durations. In emergency situations it may be necessary to have the capability to lift or drag a human being or large animal to safety. DATE APPROVED: