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HomeMy WebLinkAbout2005-12-20; City Council; 18388; Amend the General Employee Salary ScheduleCITY OF CARLSBAD - AGENDA BILL a w U o> 2 a .. z 0 F 0 a G z 3 0 0 AB# 18,388 MTG. 12/20/05 DEPT. PW/HR - TITLE: ADD A NEW CLASSIFICATION, REVISE A CLASSIFICATION, RECLASSIFY A PUBLIC WORW EMPLOYEE AND AMEND GENERAL EMPLOYEE SALARY SCHEDULE CITY ATTY. CITY MGa RECOMMENDED ACTION: Adopt Resolution No. 2005-376 to revise the Business Systems Specialist classification, reclassify a Public Works employee, and amend the General Employees salary schedule. ITEM EXPLANATION: BACKGROUND The classification of Business Systems Specialist was created to provide a liaison between financial and technical system expertise for the purpose of maintaining business system applications. The classification was adopted in 1999 and the City currently has three Business Systems Specialists. The positions are assigned to Public Works Department, the Finance Department and the Library. The Business Systems Specialist(s) provide dedicated support of business systems and provide a critical link between the Information Technology Department, technical vendors and the operational department. This position has proved beneficial in meeting the changing demands of technology in the organization. BUSINESS SYSTEMS TECHNICIAN/BUSINESS SYSTEMS SPECIALIST CLASSIFICATION The Business Systems TechnicianBusiness Systems Specialist class specification, Attachment A, is proposed to meet the specific needs of the Maintenance and Operations Division of the Public Works Department. The Business Systems Technician. position offers a less costly alternative to the Business Systems Specialist and may prove viable to other departments in the future. Staff proposes that the Business Systems Technician be dedicated to smaller divisions and less complex business systems applications with limited numbers of end users. The objectives established for this position compared to the Business Systems Specialist position are basic to moderate in scope. Lower minimum requirements have been established for the Business Systems Technician that are appropriate to proposed work assignments. Based on a review of the internal relationship with the Business Systems Specialist, staff recommends that the Business Systems Technician be leveled at salary range 70 in the General Employees’ Salary Schedule and that the Business Systems Specialist be maintained at salary grade 80 in the General Employees’ Salary Schedule. RECLASSIFICATION OF ACCOUNTING TECHNICIAN TO BUSINESS SYSTEMS TECHNICIAN The Accounting Technician in Maintenance and Operations was dedicated to water utility billing services until the services were relocated to the Faraday Building. The relocation of water utility billing services provided more efficient service to our citizens. The Maintenance and Operations Division experienced varied results. The division required numerous business systems to support their operation such as Sussex, Itron, Harris and handheld Meter Reading devices. However, none of the systems were integrated to the central billing system at Faraday or to each other. Over time the incumbent became the dedicated liaison for the Maintenance and Operation Division, the Finance Department, water utility billing and the Information Technology Department. The incumbent has demonstrated the ability to maintain the department’s business systems applications by troubleshooting problems, testing application upgrades and the functionality of new modules and performing maintenance on data records, tables, codes and group security levels. Staff recommends that the incumbent, an Accounting Technician, be reclassified to a Business Systems Technician. Human Resources has met and conferred with the City of Carlsbad Employee Association who concur with the requested changes. FISCAL IMPACT: The annual cost to reclassify the employee to a Business Systems Technician (including salary adjustment and related benefits) is approximately $4,200 per year. The Public Works Department has adequate funds in their budget to absorb the additional cost. Future cost savings may be realized if this classification is utilized by other departments in place of the Business Systems Specialist classification. EXHl BITS: 1. Resolution No. 2005-376 with its Attachment A 2. Exhibit A: City of Carlsbad General Employees’ Salary Schedule DEPARTMENT CONTACT: Cheri Abbott, (760) 602-2496, cabbo@ci.carlsbad.ca.us 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, ADDING A NEW CLASSIFICATION, REVISING A CLASSIFICATION, RECLASSIFYING A POSITION AND AMENDING THE CITY OF CARLSBAD GENERAL EMPLOYEES’ SALARY SCHEDULE WHEREAS, it is desirable to add the new classification of Business Systems Technician and revise the current classification of Business Systems Specialist in order to meet the changing demands of technology, provide greater flexibility in staff and enhance productivity; and WHEREAS, it is desirable to reclassify the Accounting Technician in Public Works to the new classification of Business Systems Technician to recognize the added duties and responsibilities of this position; and WHEREAS, the City has met and conferred with the City of Carlsbad Employee Association regarding the impacts of these recommended changes to their members. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the City Council authorizes the new classification of Business Systems Technician, amends the Business Systems Specialist classification and adopts the revised classification specification as described in Attachment A, attached to and incorporated into this resolution. 3. That the City Council authorizes the reclassification of the Accounting Technician in Public Works to the classification of Business Systems Technician. Ill Ill 3 1 2 3 4 5 6 7 e 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 4. That the City Council authorizes the amendment of the City of Carlsbad General Employees’ Salary Schedule to reflect the above changes. PASSED, APPROVED, AND ADOPTED at a regular meeting of the Carlsbad City Council held on the 20th day of December ,2005, by the following vote, to wit: AYES: Council Members Lewis, NOES: None ABSENT: Council Member Kulchi ATTEST: ATTACHMENT A CITY OF CARLSBAD CLASS SPECIFICATION JOB TITLE: BUSINESS SYSTEMS TECHNICIAN BUSINESS SYSTEMS SPECIALIST DEPARTMENT: VARIOUS BASIC FUNCTION: Under general supervision, to provide analytical and technical support in the maintenance of a specific department’s business systems applications; implement new applications and modules; troubleshoot and test system problems and enhancements; assist users in developing and designing reports; interface with technical services to ensure reliability and access to database information; and perform other related duties as assigned. DISTINGUISHING CHARACTERISTICS: This class is focused on the business processing of information and facilitating use of technology in managing a department’s data. This position is distinguished from the positions in Information Technology Department who support the operating systems, database management and integration of the system networks. The Business Systems Series is the dedicated department liaison to Information Technology and technical vendors. Business Systems Technician: Provides analytic and technical support of business systems applications of a moderately complex nature. business solutions for problems of a basic to moderate scope that have routine identifiable factors. Supports and trains end users in functionality of business processes and applications. Typically supports a limited number of system users in a smaller division. Integrates various business applications according to assignment. Provides problem analysis and Business Systems Specialist: Provides analytic and technical support of business systems applications of a complex nature. Provides problem analysis and business solutions for problems of a moderate to advanced scope that have unique or unidentifiable factors. Supports and trains end users in functionality of processes and applications. Typically supports end users within multiple divisions within a major service area or department or supports a major business application where incorrect decisions or recommendations create negative or serious results. Integrates various business applications according to assignment. KEY RESPONSIBILITIES: Maintain the department’s business process applications; troubleshoot operational problems; perform maintenance and update of data records, tables, and codes; coordinate with the Information Technology Department in implementing and testing functionality of business applications and testing of new modules, updates and enhancements to the database. Facilitate use of systems applications to satisfy particular needs of the department and other users; analyze individual user needs; develop maintenance procedures and processes; assist in determining appropriate system solutions. Conduct analysis, research and make recommendations on new business processes or the acquisition of applications, hardware, and enhancements; design and coordinate development of custom system screens, forms, reports and menus related to users’ needs. Coordinate training andor train users on functions and operations; develop users’ manuals; assist with the development of internal procedures and controls for business systems processing, including forms and systems designs; prepare documentation of procedures. Maintain liaison with other city departments and vendors on matters relating to departmental needs and problems; coordinate and facilitate resolution of problems that interrelate across departments and systems. Act as project leader in planning, coordinating user meetings and communications and reviewing end user work. Write reports and the specifications for development of reports; manipulate data in files, initiate global utility changes and prepare transaction codes. Establish, configure and maintain security levels for end users. Install, configure, integrate, upgrades and updates of software applications and devices; test application features. Install application patches in congruence with and under the authority of the Information Technology Department. Prepare and maintain logs, records, reports and vendor service logs, inventory, status reports and problem resolution; maintain vendor communications. Conduct database and application back-up and maintain libraries in conjunction with and under the authority of the Information Technology Department. 6 Ensure compliance with software licensing agreements. Participate in various special projects. Perform other related duties as assigned. QUALIFICATIONS: To perform a job in this classification, an individual must be able to perform the essential duties as generally described in the specification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties in a specific job. The requirements listed below are representative of the knowledge, skill and/or ability required. Business Systems Technician Knowledge of: Basic to thorough understanding of principles, practices and methods of computer systems, analysis and design. Basic to thorough understanding of relational database management systems, report writers and business systems used by the City. Basic to thorough understanding of specific business applications and processes in assigned department. Procedures for information systems documentation. Business Systems Specialist Knowledge of: Thorough to advanced understanding of principles, practices and methods of computer systems, analysis and design. Thorough to advanced understanding of relational database management systems, report writers and business systems used by the City. Thorough to advanced understanding of specific business applications and processes in assigned department. Procedures for information systems documentation. 7 Business Systems Technician Abilitv to: Demonstrate analytical, problem-solving and conceptual skills. Troubleshoot and resolve problems related to database systems. Test and develop procedures for documentation. Communicate effectively with end users to resolve problems. Function with minimum guidance and have good project management skills, operating as a part of a team executing projects. Communicate effectively both orally and in writing with an ability to express technical concepts in business terms. Organize and plan projects. Failure to meet objectives may cause operational delays and need to allocate further resources. Business Systems Specialist Abilitv to: Demonstrate advanced analytical, problem-solving and conceptual skills. Troubleshoot and resolve complex problems related to database systems. Test and develop procedures for documentation. Communicate effectively with end users to resolve problems. Function with minimum guidance and have good project management skills, operating as a part of a team executing projects. Communicate effectively both orally and in writing with an ability to express complex technical concepts in business terms. Organize and plan complex projects. Failure to meet objectives may cause a serious effect on the organization's results. Lead project teams to execute projects. EXPERIENCE AND EDUCATION: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities for a Business Systems Technician would be: Equivalent to college coursework in Business Administration or related field with specialized training in Information Technology ; and, Two to three years progressively responsible experience in applicable automated business applications, systems and procedures. Basic to moderate knowledge of specific applications and systems will vary depending on the assignment and will be specified on the job announcement. Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities for a Business Systems Specialist would be: Equivalent to a Bachelor’s degree from an accredited college or university with major work in public and/or business administration, information technology or closely related field. Three to five years progressively responsible experience in applicable automated business applications, systems and procedures. Moderate to advanced knowledge of specific applications and systems will vary depending on the assignment and will be specified on the job announcement. PHYSICALMENTAL DEMANDS AND ENVIRONMENTAL SETTING: While performing the duties of this class, an employee is regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. An employee is frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus to read and operate office and computer equipment as necessary during the course of the work assignments. While performing the duties, employees of this class are regularly required to use written and oral communication skills; read and interpret narrative and statistical data, information and documents; analyze and solve problems; use reasoning and abstract concepts; observe and interpret people and situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with staff, technical vendors and others encountered in the course of work. Incumbents may occasionally need to travel to various city locations or to off-site meetings as necessary and as the assignment demands. DATE APPROVED: 12/20//05 Exhibit A SALARY SCHEDULE - GENERAL EMPLOYEES Effective December 20, 2005 CLASSIFICATION ACCOUNT CLERK I ACCOUNT CLERK I1 ACCOUNTANT ACCOUNTING SUPERVISOR ACCOUNTING TECHNICIAN ADMINISTRATIVE SECRETARY APPLICATIONS SPECIALIST I APPLICATIONS SPECIALIST I1 APPLICATIONS SPECIALIST I11 AQUATICS SPECIALIST ASSISTANT ENGINEER ASSISTANT PLANNER ASSISTANT TO THE TREASURER ASSOCIATE ENGINEER ASSOCIATE PLANNER BUILDING INSPECTOR I BUILDING INSPECTOR I1 RANGE 17 25 68 54 40 42 75 94 109 49 82 64 73 98 78 55 70 BUILDING MAINTENANCE WORKER I 29 BUILDING MAINTENANCE WORKER I1 41 BUILDING TECHNICIAN I1 50 BUSINESS SYSTEMS SPECIALIST 84 BUSINESS SYSTEMS TECHNICIAN 70 BUYER 58 CIRCULATION SUPERVISOR 37 CODE ENFORCEMENT OFFICER I 43 CODE ENFORCEMENT OFFICER I1 55 COMMUNITY OUTREACH SUPERVISOR 58 CRIME PREVENTION SPECIALIST 44 CROSS CONNECTION CONTROL TECHNICIAN56 CUSTODIAN 6 CUSTODIAN I1 16 DEPUTY CITY CLERK/TECHNICIAN 39 ELECTRICIAN 41 ENGINEERING TECHNICIAN I 45 ENGINEERING TECHNICIAN I1 57 ENVIRONMENTAL SPECIALIST I 52 ENVIRONMENTAL SPECIALIST I1 69 EQUIPMENT SERVICE WORKER 18 EQUIPMENT TECHNICIAN I 34 EQUIPMENT TECHNICIAN I1 51 GIS TECHNICIAN 60 GRAPHIC ARTIST 45 HOUSING ASSISTANT 20 HOUSING SPECIALIST I 46 HOUSING SPECIALIST I1 61 HUMAN RESOURCES TECHNICIAN 52 JWENILE JUSTICE PROGRAM COORDINATOR58 LEAD EQUIPMENT TECHNICIAN 61 LEGAL ASSISTANT 56 LEGAL SECRETARY 49 LIBRARIAN I 45 LIBRARIAN I1 58 LIBRARY ASSISTANT I 26 LIBRARY ASSISTANT I1 37 LIBRARY CLERK I 3 LIBRARY CLERK I1 6 MAINTENANCE AIDE 10 MAINTENANCE WORKER I 14 CLASSIFICATION RANGE MAIL CLERWMESSENGER 1 METER SERVICES WORKER I 20 METER SERVICES WORWR I1 33 METER SERVICES WORKER I11 46 OFFICE SPECIALIST I 5 OFFICE SPECIALIST I1 11 OPERATIONS/MAINTENANCE STOREKEEPER43 PARK MAINTENANCE SPECIALIST 41 PARK MAINTENANCE WORKER I1 28 PARK MAINTENANCE WORKER I11 46 PARK PLANNER 85 PLANNING TECHNICIAN I 35 PLANNING TECHNICIAN I1 50 POLICE TRAINING COORDINATOR 49 POLICE RECORDS SPECIALIST I 17 POLICE RECORDS SPECIALIST I1 22 PRODUCTION TECHNICIAN 39 PUBLIC WORKS INSPECTOR I 55 PUBLIC WORW INSPECTOR I1 70 RECORDS MANAGEMENT SUPERVISOR 56 RECREATION ASSISTANT 10 RECREATION SPECIALIST 29 RECREATION SUPERVISOR 54 SANITATION SYSTEMS OPERATOR I 24 SANITATION SYSTEMS OPERATOR I1 46 SANITATION SYSTEMS OPERATOR I11 56 SECRETARY 34 SENIOR BUILDING INSPECTOR 85 SENIOR BUILDING MAINTENANCE WORKER 51 SENIOR CIRCULATION SUPERVISOR 50 SENIOR CONSTRUCTION INSPECTOR 85 SENIOR ELECTRICIAN 51 SENIOR ENVIRONMENTAL SPECIALIST 84 SENIOR LIBRARIAN 73 SENIOR OFFICE SPECIALIST 22 SENIOR PLANNER 91 SITE MANAGER 4 STOREKEEPER 18 STREET MAINTENANCE WORKER I1 28 STREET MAINTENANCE WORKER I11 46 SYSTEMS ADMINISTRATOR I 51 SYSTEMS ADMINISTRATOR I1 87 SYSTEMS ADMINISTRATOR I11 113 TECHNICIAN I 35 TREE TRIMMER I 20 TREE TRIMMER I1 32 TREE TRIMMER LEADWORWR 46 UTILITY MAINTENANCE WORKER I11 45 UTILITY WORKER I 24 UTILITY WORKER I1 40 UTILITY WORKER I11 50 VALVE MAINTENANCE WORWR 45 WATER CONSERVATION SPECIALIST 40 WATER SYSTEMS OPERATOR I 34 WATER SYSTEMS OPERATOR I1 54 WATER SYSTEMS OPERATOR I11 64 Click here to view Biweekly Salary Schedule 12/08/2005