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HomeMy WebLinkAbout2009-06-02; City Council; 19837; Contribution Endless Summber Marketing CampaignCITY OF CARLSBAD - AGENDA BILL 19,837AB# MTG. 06/02/09 DEPT.FIN CONSIDERATION OF A CONTRIBUTION TO THE ENDLESS SUMMER MARKETING CAMPAIGN DEPT. HEAD CITY ATTY. CITY MGR. RECOMMENDED ACTION: Adopt Resolution No. 2009-131 authorizing a $100,000 contribution to the Endless Summer Marketing Campaign planned by the Carlsbad Tourism Business Improvement District (CTBID) and appropriating the funds from the Council's General Fund contingency account. ITEM EXPLANATION: The Carlsbad City Council met recently with Chamber members and other business community representatives during an open forum to discuss ways the City could help support the local economy. Calling their effort the "Carlsbad Economic Stimulus Plan," the City Council focused on ideas that would produce timely results, generate a measureable return on investment, and have a direct impact on business revenues and jobs. Reint Reinders, on behalf of the CTBID Board, presented an "Endless Summer Marketing Campaign" to Council. This 90-day campaign, running June 2009 through August 2009, targets Los Angeles and Orange County visitors, through on-line and print media. The CTBID will work with hotels in Carlsbad with the goal of creating twenty irresistible summer deals. Paid search and online banners will drive traffic to a microsite. Hotel rooms will be booked on the microsite. The total cost of the campaign is $250,000. Given the recent downturn in the economy, the City Council has considered a $100,000 contribution to help fund the campaign. The proposed funding is $100,000 from the City of Carlsbad General Fund, $100,000 from CTBID reserves and a $50,000 grant from NRG. When the campaign is complete, the CTBID will submit a report to Council outlining the success of the campaign and how the funds were used. With the adoption of the 2008-09 Budget, Council appropriated $1,300,000 into a contingency account to use for unanticipated emergencies or unforeseen program needs. There is $992,000 currently available in this account that can be used for any public purpose. DEPARTMENT CONTACT: Colette Wengenroth 760-602-2430 colette.wengenroth@carlsbadca.gov FOR CITY CLERKS USE ONLY. COUNCIL ACTION: APPROVED DENIED CONTINUED WITHDRAWN AMENDED ^D D D D CONTINUED TO DATE SPECIFIC CONTINUED TO DATE UNKNOWN RETURNED TO STAFF OTHER - SEE MINUTES D D D D Page 2 FISCAL IMPACT: If approved, the fiscal impact would be to decrease The Council's General Fund contingency account by $100,000. ENVIRONMENTAL IMPACT: Pursuant to Public Resources Code Section 21065 and CEQA Guidelines Section 15378, this does not constitute a "project" within the meaning of CEQA and, therefore, does not require an environmental review. EXHIBITS: 1. Resolution No. 2009-131 appropriating $100,000 from the Council's General Fund contingency. 2. CTBID funding agreement. 1 RESOLUTION NO. 2009-131 2 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROPRIATING FUNDS FOR 3 THE ENDLESS SUMMER MARKETING CAMPAIGN. 4 5 WHEREAS, the City Council met recently with business community 6 representatives to discuss ways to support the local economy, calling the effort the 7 Carlsbad Economic Stimulus Plan; and 9 WHEREAS, the primary purpose of the Carlsbad Tourism Improvement District IQ (CTBID) is to promote tourism and provide services to visitors to the City of Carlsbad; 11 and 12 WHEREAS, the CTBID desires to conduct an Endless Summer Marketing 13 Campaign; and 14 WHEREAS, there are sufficient funds in the Council's Contingency Account to 15 cover the contribution requested. 16 NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of 17 Carlsbad, California, as follows: 18 19 1. That the above recitations are true and correct. 20 2. That the City Council elects to appropriate the funds requested. 21 3. That the Finance Director is hereby authorized to appropriate $100,000 22 from the Council's Contingency Account to cover the contribution requested and 23 transfer those funds to the CTBID. 24 4. That the Deputy City Manager is authorized to sign the May 20, 2009 25 CTBID Funding Letter Agreement with CTBID.26 27 'I 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 2nd day of June, 2009, by the following vote to wit: AYES: Council Members Lewis, Kulchin, Hall, Packard and Blackburn. NOES: None. ABSENT: None. LEWIS, Mayor ATTEST: XORRAfNE M. $0OD', City Clerk 0 /(SEAI_P CITY OF CARLSBAD FINANCE DEPARTMENT May 20, 2009 April Shute - Chair Carlsbad Tourism Business Improvement District CTBID FUNDING AGREEMENT The Carlsbad City Council has agreed to contribute $100,000 to the Carlsbad Tourism Business Improvement District (CTBID), to help fund their Endless Summer Marketing Campaign. The contribution is to be used to develop a new marketing program targeting Los Angeles and Orange County visitors, through on-line and print media. The CTBID will work with hotels in Carlsbad with the goal of creating twenty irresistible summer deals. Paid search and online banners will drive traffic to a microstte. Hotel rooms will be booked on the microsite with confirmation to come directly from the hotel to the customer. In addition to the $100,000 received from City Council, the CTBID will contribute $150,000 to the campaign, $100,000 from CTBID reserves and $50,000 from a grant from NRG. This letter is to serve as a Letter of Agreement. Please sign the agreement and return it in the enclosed envelope. At the end of the marketing campaign, the CTBID will report to the City Council on how the funds were expended, and on the success of the campaign. In addition, you agree to maintain original records for a period of two years and make them available to the City should they request to audit them. Sincere!: Deputy City Managed April Shute' " / Chair - Carlsbad Tourism Improvement District Date 1635 Faraday Avenue, Carlsbad, CA 92008-7314 PHONE 760-602-2430 FAX 760-602-8553 WWW.CARLSBADCA.COV BUSINESS LICENSE 760-602-2495, UTILITY BILLING 760-602-2420, PURCHASING 760-602-2460 - FAX 760-602-8556 All Receive-A^er'k Item #_ Fort';'. . '..• civv ;.x ; Asst. Civl Q - .; i of the: i'Jv.iJL« mlndgruve Date ity Manager^ EXHIBIT A Carlsbad BID/DMO 2009 Summer Campaign Overview Duration The following recommendations are based on accomplishing the goals & objectives outlined below over a (3) month term starting June 1, 2009 through August 31, 2009. Budget $250,000 Target Los Angeles and Orange County Method Paid Search, Online Banners, Direct Mail, Email Marketing, Targeted Microsite Strategy Mindgruve to work directly with hotels in Carlsbad with the goal of 20 irresistible summer deals. Paid search and online banners will drive traffic to a "convertible" microsite. Hotel rooms will be booked on the the microsite with confirmation to come directly from the hotel to the customer. There will be NO booking fees to allow for the best possible deals. Scope of Work and Deliverables Pay-Per-Click Advertising- Yahoo & Google- Not to Exceed $87,500 Based on a (3) month term. Key search terms that drive travel and destination leads at a time of need directly to our niched microsite and/or our Carlsbad Tourism Partners. Pay-Per-Click Strategy will be done by Mindgruve Pay-Per-Click Campaign will proceed per Schedule, Exhibit B Pay-Per-Click Advertising placement "TBD" with Board approval and shall not exceed $74,375 Project Estimate 105 hours EXHIBIT A mindgruve Online Banner Advertising- Not to Exceed $50,000 Mindgruve will develop and design Carlsbad DMO Banner Ads for key family travel websites that geotarget Los Angeles and Orange County. Mindgruve will provide the mockups of the Online Banner Ads to the CTBID Board for its consideration and approval. Online Banner Creative, Design, Production and Media Placement will be done by Mindgruve Online Banner Advertising will proceed per Schedule, Exhibit B Online Banner Advertising placement "TBD" with Board approval and shall not exceed $42,500 Project Estimate 60 hours Direct Mail- Not to Exceed $25,000 Mindgruve will develop, design, produce and deploy one (1) targeted direct mail piece that supports our Hotel & Resort Summer Packages and Microsite. Direct Mail will be done by Mindgruve Direct Mail will proceed per Schedule, Exhibit B Direct Mail Production and Deployment TBD" with Board approval and shall not exceed $20,000 Project Estimate 40 hours Email Marketing- Not to Exceed $25,000 Based on 3 month term. Series of targeted emails that support our Hotel & Resort Summer Packages and Microsite. 1 Email per week, 12 total. Email Marketing Design will be done by Mindgruve Email Marketing Campaign will proceed per Schedule, Exhibit B Email Marketing Target Lists and Deployment Fees "TBD" with Board approval shall not exceed $10,000 Project Estimate 120 hours Summer Package Development- Not to Exceed $8,000 Mindgruve will work with Hotels, Resorts and Theme Parks to formalize Internet special summer packages, promotions, and coops. Tourism Package Development will be done by Mindgruve Tourism Package Development will proceed per Schedule, Exhibit B Project Estimate 64 hours EXHIBIT A mindgruve Microsite Design & Programming- Not to Exceed $15,000 Based on one (1) microsite campaign linked to key word domains for specific summer travel package sales and promotions. Microsite Design & Programming will be done by Mindgruve Microsite Design & Programming will proceed per schedule, Exhibit B Project Estimate 120 hours Campaign Measurement- Not to Exceed $6,000 Entire Advertising Campaign will be measured on a monthly basis including web traffic, conversions, open rates, click thru's, affiliates, channel partners, etc. Campaign Measurement will be done by Mindgruve Campaign Measurement will start June 1, 2009 on a weekly basis. Project Estimate 48 hours (16 hours per month, 4 hours per week) Campaign Project Management- Not to Exceed $33,500 This budget includes the monthly management fee for the account manager, project managers, account communications, meetings, and ongoing campaign strategy. Campaign Project Management will be done by Mindgruve Campaign Project Management will start June 1, 2009 Project Estimate 268 (90 hours per month, approximately 22.5 hours per week) Mindgruve will provide Carlsbad BID/DMO monthy progress reports Contact information CHAD ROBLEY PRESIDENT crobley@mindgruve.com 1018 EIGHTH AVE SAN DIEGO, CA 92101 mindgruve.com I 619.757.1325x222 Exhibits Carlsbad BID/DMO 2009 Summer Campaign Project Timeline June 1, 2009 - August 31, 2009 Task 1 - Pay-Per-Click Advertising- Yahoo & Google Pay-Per-Click Campaign will launch June 15, 2009 Task 2 - Online Banner Advertising Online Banner Advertising will launch June 15, 2009 Task 3 - Direct Mail Direct Mail Campaign will start June 1, 2009 Task 4 - Email Marketing Email Marketing Campaign will launch June 15, 2009 Task 5 - Tourism Package Development Tourism Package Development will start June 1, 2009 and be completed by July 1, 2009 Task 6 - Microsite Design & Programming Microsite Design & Programming will launch June 15, 2009 Task 7 - Campaign Measurement Campaign Measurement will start June 1, 2009 (Daily, Weekly, Monthly) Task 8 - Campaign Project Management Campaign Project Management will start June 1, 2009