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Home My WebLink About2012-02-28; City Council; 20766; SANDAG ONBOARD TRANSIT SURVEY11 CITY OF CARLSBAD - AGENDA BILL AB# 20,766 MTG. 2/28/12 SANDAG ONBOARD TRANSIT PASSENGER SURVEY PRESENTATION DEPT. DIRECTOR AB# 20,766 MTG. 2/28/12 SANDAG ONBOARD TRANSIT PASSENGER SURVEY PRESENTATION CITY ATTORNEY DEPT. CM SANDAG ONBOARD TRANSIT PASSENGER SURVEY PRESENTATION CITY MANAGER 11 RECOMMENDED ACTION: To receive a presentation from SANDAG regarding the Onboard Transit Passenger Survey. ITEM EXPLANATION: SANDAG representatives will present the results ofthe Onboard Transit Passenger Survey to the members of the Carisbad City Council. The 2009 survey provides a profile of ridership on all fixed bus and rail routes in the San Diego region. FISCAL IMPACT: None. EXHIBIT: 1. Results overview of the 2009 Onboard Transit Passenger Survey for the San Diego Region. 2. PowerPoint slides from presentation at the Sept. 2, 2011 meeting of the SANDAG Transportation Committee. DEPARTMENT CONTACT: Sheila Cobian (760) 434-2959, sheila.cobian(g)carisbadca.aov FOR C/TY CLERKS USE ONLY. COUNCIL ACTION: APPROVED • DENIED • CONTINUED • WITHDRAWN • AMENDED • CONTINUED TO DATE SPECIFIC • CONTINUED TO DATE UNKNOWN • RETURNED TO STAFF • OTHER - SEE MINUTES • COUNCIL RECEIVED THE JB^ REPORT/PRESENTATON RESULTS OF THE 2009 ONBOARD TRANSIT PASSENGER SURVEY FOR THE SAN DIEGO REGION FEBRUARY 2011 ten Ktgo^s Mffoiuf PUiming Agtne^ 401 BStreet, Suite 800 » San Diego, CA92101-4231 » (619)699-1900 BOARD OF DIRECTORS The 18 cities and county government are SANDAG serving as the forum for regional decision-making. SANDAG builds consensus; plans, engineers, and builds public transit; makes strategic plans; obtains and allocates resources; and provides information on a broad range of topics pertinent to the region's quality of life. CHAIR Hon. Jerome Stoclcs FIRST VICE CHAIR Hon. Jack Dale SECOND VICE CHAIR Hon. Jim Janney EXECUTIVE DIRECTOR Gary L. Gatiegos CITY OF CARLSBAD Hon. Matt Hall, Mayor (A) Hon. Ann Kulchin, Mayor Pro Tem (A) Hon. Farrah Douglas, Councilmember CITY OF CHULA VISTA Hon. Cheryl Cox, Mayor (A) Hon. Rudy Ramirez, Deputy Mayor (A) Hon. Steve Castaneda, Councilmember CITY OF CORONADO Hon. Carrie Downey, Councilmember (A) Hon. Al Ovrom, Mayor Pro Tem (A) Hon. Michael VVoiwode, Councilmember CITY OF DEL MAR Hon. Carl Hilliard, Deputy Mayor (A) Hon, Terry Sinnott, Councilmember (A) Hon. Mark Filanc, Councilmember CiTY OF EL CAJON Hon. Mark Lewis, Mayor (A) Hon. Jillian Hanson-Cox, Councilmember CITY OF ENCINITAS Hon. Jerome Stocks, Deputy Mayor (A) Hon. Kristin Caspar, Councilmember (A) Hon. Teresa Barth, Councilmember CiTY OF ESCONDiDO Hon. Sam Abed, Mayor (A) Hon. Marie Waldron, Councilmember CITY OF IMPERIAL BEACH Hon. Jim Janney, Mayor (A) Hon. Jim King, Councilmember (A) Hon. Lorie Bragg, Councilmember CITY OF LA MESA Hon. Art Madrid, Mayor (A) Hon. Mark Arapostathis, Councilmember (A) Hon. Ruth Sterling, Vice Mayor CITY OF LEMON CROVE Hon. Mary Teresa Sessom, Mayor (A) Hon. Jerry Jones, Mayor Pro Tem (A) Hon. George Gastil, Councilmember CITY OF NATIONAL CITY Hon. Ron Mon-ison, Mayor (A) Vacant (A) Hon. Rosalie Zarate, Coundlmember CITY OF OCEANSIDE Hon. Jim Wood, Mayor (A) Hon. Jack Feller, Councilmember (A) Hon. Gary Felien, Councilmember CITY OF POWAY Hon. Don Higginson, Mayor (A) Hon. Jim Cunningham, Councilmember (A) Hon. John Mullin, Councilmember CITY OF SAN OIEGO Hon. Jerry Sanders, Mayor (A) Hon. Lorie Zapf, Councilmember (A) Hon. David Alvarez, Councilmember Hon. Anthony Young, Coundl President (A) Hon. Sherri Lightner, Coundlmember (A) Hon. Todd Gloria, Coundlmember CiTY OF SAN MARCOS Hon. Jim Desmond, Mayor (A) Hon. Hal Martin, Vice Mayor (A) Hon. Rebecca Jones, Coundlmember CITY OF SANTEE Hon. Jack D^e, Coundlmember (A) Hon. John Minto, Vice Mayor (A) Hon. Rob McNeils, Coundlmember CITY OF SOLANA BEACH Hon. Lesa Heebner, Mayor (A) Hon. Mike Nichols, Councilmember (A) Hon, Dave Roberts, Coundlmember CiTY OF VISTA Hon. Judy Ritter, Mayor Pro Tem (A) Hon, Steve Gronke, Coundlmember (A) Hon, John Aguilera, Mayor Pro Tem COUNTY OF SAN DIEGO Hon. Bill Horn, Chair, Board of Supenrisors (A) Hon. Dianne Jacob, Supenrisor Hon, Ron Roberts, Vice Chair, Board of Supenrtsors (A) Hon. Greg Cox, Chair Pro Tem, Board of Supendsors (A) Hon. Pam Slater-Price, Supervisor ADVISORY MEMBERS {IMPERIAL COUNTY Hon, Louis Fuentes, Supen^isor (A) Vacant CALIFORNIA DEPARTiMEiyiT OF TRANSPORTATION Cindy McKim, Director (A) Laurie Berman, District 11 Director METROPOLITAN TRANSIT SYSTEM Harry Mathis, Chaimnan (A) Hon. Al Ovrom (A) Vacant NORTH COUNTY TRANSIT DISTRICT Hon. Chris Orlando, Chairman (A) Vacant (A) Vacant U.S. DEPARTMENT OF DEFENSE CAPT Keith Hamilton, USN, CEC, Southwest Division Naval Facilities Engineering Command (A) CAPT James W. Wink, USN, CEC Southwest Division Naval Facilities Engineering Command SAN DIEGO UNIFIED PORT DISTRICT Scott Peters, Chairman (A) Vacant SAN DIEGO COUNTY WATER AUTHORITY Mark Muir, Director (A) Javier Saunders, Director SOUTHERN CAUFORNIA TRIBAL CHAIRMEN'S ASSOCIATION Hon. Edwin 'Thorpe' Romero Barona Band of Mission Indians Hon. Allen Lawson San Pasqual Band of Dieguiefio Indians (A) Dennis Turner, SCTCA Executive Director MEXICO Hon, Remedies G6mez-Amau C6nsul General of Mexico Hon, Martha E, Rosas, Deputy C6nsul General of Mexico As of January 27, 2011 3 SECTION 1 OVERVIEW INTRODUCTION This report presents a 2009 profile of ridership on all fixed bus and rail routes in the San Dlego region. There are separate reports for MTS Bus, MTS Premium Express Bus, MTS Rail. NCTD BREEZE, NCTD SPRINTER, and NCTD COASTER. In 2009, the two transit operators in the San Diego region operated 131 fixed routes, which generated nearly 8,000 trips and over 350,000 boardings on a typical weekday. Total ridership for 2009 Is estimated to be 100 million onboardings. The report Includes information from the following sources: 1. Current Onboard Passenger Survey data (2009) 2. Historical Onboard Passenger Survey data (2002) 3. The SANDAG Passenger Counting Program (1995, 2001 -2002, 2009) 4. Population Estimates from the California Department of Finance (1990-2009) This report presents information from the latest Onboard Passenger Survey. Between April 2009 and December 2009, SANDAG surveyed passengers onboard all fixed transit routes, asking questions regarding trip behaviors and demographics. Throughout the report, comparisons are made to passenger counts, previous onboard surveys, and/or to demographic estimates of the entire population. To meet the needs of both transit planners and transportation modelers, two survey forms were used. Both forms had 18 questions that were the same, the "modeler" form had an additional ten unique questions, and the "planner" form had an additional nine unique questions. This report includes analysis of those questions that appeared on both forms and the planner form only. Details on data combination and weighting are in Appendices B and C. The survey was designed using a stratified random sample of weekday trips. The trips were representative of peak and off peak trips in both directions. While the margin of error will vary by route, the margin of error systemwide falls within +/- .05 percent using a 95 percent confidence level. The onboard survey data are part of the inputs for estimating the mode choice module of the activity-based transportation model currently under development. A survey record is considered usable for estimation purposes if both origin and destination address Is geocoded, and if both origin and destination trip purpose is valid. Out of over 40,000 observations, nearly 28,000 are usable. Detailed information pertaining to how the onboard survey data is used for SANDAG transportation model can be found in Appendix E. ^ SANDAG Passenger Counting Program, FY 2009/2010. SANDAG 2009 Onboard Transit Passenger Survey - San Diego Region 'I In previous onboard surveys, MTS services were segregated based on operator type. Separate reports were prepared for directly operated services (San Diego Transit) and Contracted Services. In the past San Dlego Transit generally operated in the City of San Diego and Contracted Services generally served the suburbs. This distinction is no longer valid and as a result, the MTS results, as well as those for NCTD, are now presented based on the service type rather than the form of operation. The data from previous surveys has been retabulated when necessary to ensure that similar route types are used for comparisons with the current results. KEY FINDINGS Key findings from the onboard survey are highlighted below: General: • Boardings increased by 5 percent between 2002 and 2009, while regional population increased 8 percent. The recession of 2008/2009 helped fuel the slow growth in ridership. • Thirty-one percent of all trips are between home and work, while 21 percent are between home and school. Work trips (as a percentage of all trips) have decreased while school and "other" trips have increased. • Ninety-four percent of riders walk to the first or last stop of their one-way linked trip. • Over 82 percent of riders use transit four or more days a week. t Seventy percent of riders use monthly passes, with 23 percent using a day pass, and 6 percent buying a one-way fare. • The professed satisfaction of transit is increasing, with 'good" satisfaction ratings rising from 53 percent in 2002 to 60 percent in 2009. Demographic: • Demographic differences between Regular Bus, SPRINTER, or Trolley and Premium Bus or COASTER are pronounced. The Premium Bus and the COASTER carry higher income riders, who are more likely to own a car and drive alone to the transit station. They are also more likely to be commuting from home and work, and carry a higher percentage of older and Caucasian riders than bus, SPRINTER, and the Trolley. • Seventy percent of all riders are transit dependent, which means they did not have an auto available for their use. • Youthful riders (under age 25) represent a greater share of all transit riders than the population as a whole. • Nearly 10 percent of all riders do not speak English well or not at all. • African Americans and Hispanics represent a greater share of all transit riders than the population as a whole. • Sixty-three percent of riders are considered Impoverished (living below 150% of the poverty line), 64 percent are considered a minority, and combined, 84 percent are Low Income or Minority (LIM). SANDAG 2009 Onboard Transit Passenger Survey - San Diego Region SUMMARY OF METHODOLOGY Passenger information was collected via a self-administered survey form in English and Spanish (see Appendix A for a sample of the forms). Surveyors rode each route and offered survey forms to passengers. The forms were collected and tracked by route, date, trip time, and direction. The data was then processed and analyzed. A total of 42,850 completed questionnaires were collected, averaging 327 surveys for each of the 131 routes. Efforts were made to survey in both directions during all time-periods (AM Peak, Midday, PM Peak, and Other). Section 5 of this report shows the number of surveys per route. Data was weighted by FY 2009 or FY 2010 Passenger Counting Program data to ensure that each route is represented proportionately in the totals. Details ofthe weighting are shown in Appendix B, and the methodology is described in more detail in Appendix C. COMPANION REPORTS Individual companion reports were written for each operator (MTS Bus, MTS Premium Express Bus, MTS Rail. NCTD BREEZE, NCTD SPRINTER, and NCTD COASTER). The companion reports contain system-level results, origin/destination maps for each route, and operator demographic crosstabs. ORGANIZATION OF THE REPORT Section 2 presents a comparison of survey findings to the general population. Section 3 presents system-level findings. Section 4 presents the results for key demographic categories. Section 5 presents the results for each route. Section 6 shows origin and destination maps for riders. Finally, the appendices contain the questionnaire, a detailed methodology, details of the data weighting, and details of how the data is used for the SANDAG Transportation Model. SANDAG 2009 Onboard Transit Passenger Survey - San Diego Region Results of the2009 Onboard Transit Passenger SurveyCarlsbad City CouncilFebruary 28, 2012a aData Collection•Demographic profile•Trip behavior•Payment information•Service assessment2 aUses of the Survey Data•Regional Travel Forecasting Model•Transit Planning•Title VI Analysis•Marketing3 aTransit Riders Compared to General Population - Income40%5%10%15%20%25%30%35%40%Less than$15,000$15,000-$29,999$30,000-$44,999$45,000-$59,999$60,000-$74,999$75,000-$99,999$100,000-$144,999$150,000 ormore2009 Onboard Survey2009 SD Region2009 Onboard Survey(Carlsbad) a50%5%10%15%20%25%30%35%40%45%50%Less than$15,000$15,000 to$29,999$30,000 to$49,999$50,000 to$74,999$75,000 to$99,999$100,000 ormoreMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllIncome – by Service Type aTransit Riders Compared to General Population - Ethnicity643%29%8%13%7%30%50%11%5%4%31%48%9%5%7%0%5%10%15%20%25%30%35%40%45%50%55%HispanicWhite Asian/Pac Islander African American Other2009 Onboard Survey2009 SD Region Population2009 Onboard Survey (Carlsbad) aEthnicity – Regional Transit7HispanicWhite (non-Hispanic)African-American(non-Hispanic)Asian (non-Hispanic)Other199537% 37% 16% 5% 5%200237% 37% 15% 7% 4%200943% 29% 13% 8% 7%0%5%10%15%20%25%30%35%40%45% a0%10%20%30%40%50%60%70%Hispanic White (non-Hispanic) African-American(non-Hispanic)Asian (non-Hispanic) OtherMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAll8Ethnicity – by Service Type aTransit Riders Compared to General Population - Age915%23%18%23%12%9%5%14%18%28%15%20%14%16%18%26%18%8%0%5%10%15%20%25%30%12-18 years 19-24 years 25-34 years 35-49 years 50-59 years Over 60 years2009 Onboard Survey2009 SD Region2009 Onboard Survey (Carlsbad) a1012-18 years 19-24 years 25-34 years 35-49 years 50-59 years Over 60 years199518% 20% 24% 26% 7% 7%200213% 18% 20% 29% 11% 9%200915% 23% 18% 23% 12% 9%0%5%10%15%20%25%30%35%Age – Regional Transit a11Trip Purpose – by Service Type0%10%20%30%40%50%60%70%80%90%100%Home-Work Home-SchoolHome-Other Work-Other Other-OtherMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllCarlsbad aAccess Mode – by Service Type120%10%20%30%40%50%60%70%80%90%100%Walk Drive Alone Carpool Dropped Off Ride Bike OtherMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllCarlsbad a0%10%20%30%40%50%60%70%80%90%Less than 1 day a week 1-3 days a week 4-6 days a week 7 days a weekMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllFrequency of Transit Use – Regional Transit13 a0%10%20%30%40%50%60%70%SDM Monthly Pass Monthly Pass Day Pass Single Ride Youth MonthlyPassCollege PassMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllPayment Method – Regional Transit14 aCar Availability – by Service Type1525%88%35%22%78%31%30%40%0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%MTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllCarlsbad aCar Availability – Regional Transit16YesNo199525% 75%200226% 74%200930% 70%0%10%20%30%40%50%60%70%80% a83%47%76%84%35%82%80%0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%MTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllLow Income/Minority – by Service Type17 a0%10%20%30%40%50%60%70%Good Average PoorMTS BusMTS Premium BusMTS RailNCTD BREEZENCTD COASTERNCTD SPRINTERAllRating Transit Service – by Service Type18 19 aThank You•Questions?20