HomeMy WebLinkAbout2012-03-13; City Council; 20825; DONATION ACCEPTANCE MICROSOFT CORPORATIONCITY OF CARLSBAD - AGENDA BILL
AB#
MTG.
DEPT.
20.825
03/13/12
POLICE
ACCEPTANCE OF DONATION OF
SERVER IMPLEMENTATION SERVICES
FROM MICROSOFT CORPORATION
DEPT. DIRECTOR<^^g:..
CITY ATTY. ^^^^
CITY MGR. {jj ^
RECOMMENDED ACTION:
Adopt Resolution No. 2012-050 accepting a donation of server implementation services
from Microsoft Corporation valued at $15,000.
ITEM EXPLANATION:
As part of the upgrade to the Public Safety Information System, the Police Department is
replacing the server infrastructure which is operating at the end of its useful life. The new
servers will be deployed in a virtual environment according to industry best practices and city
standards. Microsoft is donating services valued at $15,000 necessary to implement the virtual
server environment and to train city staff in its operation. These implementation services will be
provided by Dyntek Services Inc., a Microsoft Gold partner that specializes in virtualization and
cloud computing.
FISCAL IMPACT:
The value of the donation is approximately $15,000. Accepting the donation has no financial
impact on the City.
ENVIRONMENTAL IMPACT:
Pursuant to Public Resources Code section 21065, this action does not constitute a "project"
within the meaning of CEQA in that it has no potential to cause either a direct physical
change in the environment, or a reasonably foreseeable indirect physical change in the
environment, and therefore does not require environmental review.
EXHIBITS:
1. Resolution No. 2012-050 accepting a donation of server implementation services from
Microsoft valued at $15,000.
2. Dyntek Services Inc., Statement of Work
3. Microsoft Private Cloud Statement of Work
DEPARTMENT CONTACT: Maria Callander 760-931-2176 maria.callander@carlsbadca.aov
FOR C^ry CLERKS USE ONLY.
COUNCIL ACTION: APPROVED CONTINUED TO DATE SPECIFIC •
DENIED CONTINUED TO DATE UNKNOWN •
WITHDRAWN • RETURNED TO STAFF •
AMENDED • COUNCIL RECEIVED THE •
REPORT/PRESENTATION
OTHER - SEE MINUTES •
1 RESOLUTION NO. 2Q12-Q5Q
2 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
CARLSBAD, CALIFORNIA, TO ACCEPT A DONATION OF
^ SERVER IMPLEMENTATION SERVICES FROM
4 MICROSOFT CORPORATION
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WHEREAS, as part of the upgrade to the Public Safety Information System, the
Police department is replacing the server infrastructure which is operating at the end of
its useful life; and
WHEREAS, the new servers will be deployed in a virtual environment according
9
IQ to industry best practices and city standards; and
11 WHEREAS, Microsoft Corporation is donating services valued at $15,000
12 necessary to implement the virtual server environment and to train city staff in its
13 operation; and
WHEREAS, Dyntek Services Inc., a Microsoft partner, will receive payment from
Microsoft to implement and provide these services to the city;
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
Carlsbad, California, as follows that:
1. The above recitations are true and correct.
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20 2. The City Council, on behalf of all residents of Carlsbad, accepts the donation
21 of server implementation services from Microsoft Corporation valued at
22 $15,000.
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1 PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council
2 of the City of Carlsbad on the 13*^ day of March, 2012, by the following vote to wit:
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AYES: Council Members Hall, Kulchin, Blackburn, Douglas and Packard.
NOES: None.
ABSENT: None.
^LORRAINE M. WOOD, City Clerk
(SEAL)
Statement of Work:
Virtualization and System
Management Planning and
Deployment Services with
Hyper-V and System Center
Hyper-V Cloud Accelerate
3 Node - Production
Prepared For:
City of Carlsbad
I T r
CARLSBAD
Police Department
2/24/2012
Prepared By: Ion Gott
DynTek Services, Inc.
4440 Von Karman Ave Suite 200
Newport Beach, CA 92660
Phone (949) 271-6943
Fax (949) 612-6542
www.DynTek.com
Mkmsoft Partner
City of Carlsbad Hyper-V and System Center Planning and Deploynnent Services
!• General
This document describes the scope of services DynTek Services, Inc. f DynTek") will
provide to CITY OF CARLSBAD fClient") under this Statement of Work.
1.1 Background
The client would like DynTek to assist with the planning and implementation of Hyper-V
virtualization and System Center Management products to enhance the organizations IT
infrastructure management and deployment approach through the Hyper-V Cloud
Accelerate Program.
1.2 Overview
The Client has an existing Microsoft based computing environment and is interested in
leveraging Hyper-V for their virtualization platform and System Center for the
management of their IT infrastructure. Being able to standardize on a cost effective
and feature rich virtualization and management platform is important CFFY OF
CARLSBAD so that enhancements can be realized in terms of productivity, scalability
and elasticity. This Hyper-V Cloud Accelerate 10-day production deployment will enable
the client to gain additional insight and knowledge into the Microsoft Hyper-V platform
and associated management, monitoring tools and best practices associated with the
configuration and operation ofthe Hyper-V platform.
This statement of work is specifically addressing the planning for Hyper-V and System
Center and the deployment of Hyper-V and System Center Virtual Machine Manager
2008 R2, Operations Manager 2007 R2 and the VMM 2.0 Self Service Portal.
Additionally, knowledge transfer and best practices will be discussed in relation to
System Center and Hyper-V.
Key success milestones for this migration will include the deployment and configuration
of a production 3-node Hyper-V cluster and the general installation and configuration of
System Center Operations Manager 2007 R2, Virtual Machine Manager 2008 R2 and
Self Service Portal 2.0, . The remainder of this document will focus on the process,
deliverables and milestones the DynTek team will undertake to provide the desired
results.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
Contact Information - DynTek:
Name: Ion Gott
Title: Managing Director
Phone: 949-271-6943
Email: Ion.Gott@DynTek.com
Name: Brian Brakeville
Title: Senior Account Manager
Phone: 949-271-6741
Email: Brian.Brakevi\\e&DvnTek.com
This Statement of Work is effective as of the date of signature by authorized client
personnel and countersigned by authorized personnel of DynTek. It is invalid if not
made effective within 30 days of the date of issue.
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City of Carlsbad Hyper-V and System Center Pianning and Deployment Sen/ices
2. Project Scope and Approach
This section is intended to provide a high level overview of the overall project goals and
scope. The following section, ''Approach and Deliverables", will provide a much more
granular discussion of the specific project details, activities, and scope.
2.1 Areas within scope
Creation of the Virtualization Assessment report with focus both from a
technical and business perspective
Assessment and planning in order to create a high-level Cloud Computing
strategy through a Cloud Computing Assessment Report
Installation and Configuration of Hyper-V 2008 R2 SPI in a Production 3
Node Cluster
Installation and Configuration of Operations Manager 2007 R2
Installation and Configuration of Virtual Machine Manager 2008 R2
Installation and Configuration of the Self Service Portal 2.0
Physical to Virtual Conversion of up to 5 Physical hosts to Virtual Guests or
Virtual to Virtual conversion of up to 5 guests Running on the new Hyper-V
Implementation as time permits under this engagement
Best practices for administration for the Hyper-V and System Center
Environment deployed under this SOW
Knowledge transfer
2.2 Areas out of scope
Deployment and Configuration of System Center Products not mentioned in
this statement of work.
Advanced customization or development of Operations Manager and Self
Service Provisioning Portal through custom coding.
Installation and Configuration of external storage subsystems such as SANS.
Reconfiguration of Network Equipment such as routers, switches or firewalls.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
2.3 Detailed Project Phase Outlines and Descriptions
The sections below depict the actual work being performed, step by step and phase by
phase.
2.4 Phase One - Envisioning^ Design and Planning
The primary goals of the Envisioning, Design and Planning phases will be to gather
detailed current state information on the computing environment, plan for virtualization,
system management options and roadmap, formulate a design and roadmap, and to
also ensure the Client is fully aware of the available design and feature options available
to them. The other goal will be to ensure we are fully informed of all risks, parallel
projects and require timelines.
Estimated duration - 1 Day (4 hours to be spent on documentation)
2,4.1 Activities
• Review project drivers and timelines
• Review of the System Center and Hyper-V Possibilities
• Cloud Assessment and Planning for Virtualization
o Microsoft Assessment and Planning (MAPS) - Optional
• Installation and Configuration of the MAPS tool.
• Server Consolidation Proposal: Summarizes the readiness
assessments for and benefits of Hyper-V, and recommends a list
of underutilized servers for consolidation using Hyper-V.
• Server Consolidation Report: Provides a detailed inventory of the
Windows Server and Unux servers on your network and the
potential efficiency gained by consolidating them into fewer
physical servers using Hyper-V.
• VMware Discovery Report: Identifies already-virtuallzed servers
running under VMware that can be managed with the Microsoft
System Center Virtual Machine Manager platform, or migrated to
Hyper-V hypervisor.
• Microsoft Workload Discovery: SQL Server, SharePoint and
Exchange run optimally on Hyper-V. Use the workload discovery
to identif/ Microsoft workloads deployed on VMware guests for
migration to Hyper-V.
• Cost Savings and ROI assessment: Use the Microsoft Integrated
Virtualization ROI Tool to uncover the potential cost savings and
ROI from virtualization with Hyper-V.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
o Perform Virtualization Candidate Assessments
o Hardware and Software Requirements
o Identif/ Server Placements
o Reporting on server consolidation with Hyper-V
• Review of current state computing environment as it pertains to System Center
and Hyper-V integration with:
o Domain Name Services in place
o Forest model
o Site Hierarchy
o Active Directory domain model
o Existing Directory connections/synchronization
o WAN connection types, speeds
o Servers, workstation hardware
o Workstation configurations(s) (including Windows and Mac)
o Backup/archive procedures
o Remote access methods/solutions
Security requirements
Management and Monitoring requirements
Virtual and Physical Management Scenarios
Self Service Provisioning Portal Scenarios
Redundancy and recovery requirements
Hardware and Software Requirements
Systems management systems, procedures and staff
Creation of high level architecture
2,4,2 Deliverables
• High level architectural design
• Project Plan detailing the project timeline, resources, milestones, etc.
• Virtualization Assessment and Readiness Reports (MAPS)
Server Consolidation Proposal
Server Consolidation Report
VMware Discovery Report
Microsoft Workload Discovery
Cost Savings and ROI assessment
Presentation of the findings to the organization and key stakeholders
Determination of the hardware/software requirements
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City of Carlsbad Hyper-V and System Center Planning and Deployment Sen/ices
2.5 Phase Two - Build and Deployment
Following the acceptance of the design deliverable, production build-out will commence.
This build out will include the complete setup of the Windows Server 2008 R2 Hyper-V
and System Center Environment per the Hyper-v Cloud Accelerate Deliverables. This
pristine environment will be implemented to reflect all aspects of the design deliverable.
Estimated duration - 9 Days
2,5.1 Activities
Production Build-Out
o Configuration of the servers logical drives per the design deliverable
o Core load of the Windows Server 2008 R2 SPI operating system
o Configuration of Windows Server 2008 R2 SPI per the design deliverable
o Updates and patches as recommended by the manufacturer
o Core load of the Hyper-V Role and Configuration of the Role on a 3-Node
Cluster:
o Configuration of Hardware Virtualization Support Intel VT/AMD-V
o Configuration of Shared Storage Presented to Hosts
o Configuration of Physical and Virtual Networks
o Configuration of Hyper-V Clustering Scenario
o Configuration of Cluster Shared Volumes (CSV)
o Pass Through Disks
o Dynamic Memory
o ISO Library's
o Gold Images
o Virtual Machine Manager Integration
o Operations Manager Integration
o Configuration of Hyper-V Per Best Practices
o Configuration of System Center per the design deliverable
o Installation and Configuration of System Center Operations Manager
2007 R2
o Installation and Configuration of System Center Virtual Machine
Manager 2008 R2
o Installation and Configuration of the Self Service Portal 2.0
o Physical to Virtual Conversion with Virtual Machine Manager 2008 R2
o Conversion of up to 5 Physical Hosts or Virtual-to-Virtual of 5 legacy
Hypervisor guests to the new Hyper-V Deployment
o Knowledge Transfer on the Conversion Process to clients
administration team,
o Hyper-V 2008 R2 Testing
o Storage Access
o Network Access and Routing
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
o Failover and Fallback
o Live Migration
o Quick Migration
o Start, Stop, Pause VM's
o Snap shots and cloning
o Troubleshooting of P2V Conversion issues if any
o Review of Logs
o OPS Manager and VMM Integration (Performance and Resource
Optimization)
o As built documentation
o Administration and Best Practices
o Overview of Hyper-V Management and Operational Best Practices
o Knowledge Transfer to clients team
2,5.2 Deliverables
• Core Windows, Hyper-V R2 SPI Cluster (3-Node) and System Center (SCOM,
SCVMM and SSP 2.0) environment per the deliverable requirements.
• Physical to Virtual Conversion of up to 5 Physical Hosts or Virtual-to-Virtual of 5
legacy Hypervisor guests to the new Hyper-V Deployment where possible
• As built documentation
• Knowledge Transfer
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
3. Project Governance
3.1 Acceptance Criteria
Deliverables from Section 3, above, will be complete once DynTek notifies the Client via
email that an item is complete and ready for review and acceptance. Once so notified.
Client agrees to provide written notification that they either: accept the deliverable(s),
reject the deliverable(s) with a list of issues for remediation, or request additional time
to review the deliverable(s). If Client does not provide written notification within 5 days
of DynTek presenting the deliverable(s), they will be deemed accepted.
The overall project will be complete once all deliverables have been accepted and
DynTek notifies Client via email that the project is completed.
Once complete, DynTek and Client will schedule a meeting (in-person or via conference
call) to review the project and provide for questions and answers.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
3.2 Project Delivery Framework & Project Management
DynTek follows an implementation framework for each of our projects. Certain key
goals are paramount to this framework.
These goals include:
o Customer satisfaction
o DynTek employee satisfaction
o Ensuring project timelines are met
o Ensuring all project parties understand the overarching goals, scope and
objectives of the project
o Ensuring all project parties understand the success criteria for the project
o Ensuring project escalations are handled in a timely and professional manner
The graphic below depicts the Project Framework in orange.
DynTek - Delivery and Project
Framework
Oppofiunity J Business Profiiem
L
ProlKt Delivery
D'/n-Fix Proiect Framewo* {bI3 R* San
Cisco Practlca
Cisro DclriTr/
Frame worn
eitrix Praclka
Citrnt Dolwwy
ITIL - Ofilitfcry Mo.ld
l-'tqedl CcsunsCHAr i' Hefersnce
—V
A DynTek Project Manager will be assigned to the project. The role of the Project
Manager is to ensuring project success by following the framework identified above.
Key meetings and artifacts owned by the Project Manager include:
o Internal project inception meeting
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
o Customer inception meeting
o Customer communications plan
o Customer status reporting
o Risk management and mitigation
o Project closure meeting
o Coordination of all required DynTek and customer project resources
o Handling of all required project escalations
o Handling of all required project change orders
o Ensure all project deliverables are completed, signed off on and handed over
o Tracking and approval of all project resource hours
3.3 Status Reporting
status reportin^ill be as follows:
• Written notification from DynTek via email indicating the proposed project start
date.
• Weekly status report indicating overall progress on key project deliverables and
project issues.
• Written notification from DynTek via email when each deliverable is ready for
customer review and acceptance.
• Written notification from DynTek via email when the project is complete.
4. Assumptions
DynTek assumes that Client will appoint a project lead that is a Client employee.
The project lead will have authority and responsibility to make final decisions
about the system including scope, audience, functionality and deliverables and
project sign-off.
Client's general server, network and IT infrastructure is stable and able to
support this project as described in this Statement of Work.
Client is responsible for obtaining all required hardware.
Optional: Sufficient time must be allocated to gather data with the MAPS tool to
accurately gather environmental data from the client's environment to determine
virtualization candidates and sizing requirements. Usually between 2-4 days is a
sufficient amount of time to gather this information and can be initiated at the
start of the project.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Sen/ices
Client is responsible for the application testing and verification of physical to
virtual machines that are converted beyond DynTek verifying the core aspects of
the completion ofthe conversion.
Client will answer questions within 1 business day.
Client will provide access to FT personnel and resources during the scope of this
project. These resources must be available to assist the project team and must
be able to furnish information on Client operations, activities, and existing
systems, as reasonably required to achieve the project objectives.
Client will provide DynTek consultants with necessary security access to
networking systems and facilities during the performance of the professional
services.
Client personnel essential to the completion of this project will be present for all
requested meetings by the DynTek consulting team.
DynTek assumes any software supplied by Client to be installed in any
environment used for this engagement has been legally obtained and fully
licensed for each user and server and is in compliance with all applicable laws
and vendor requirements.
Delays due to client configuration specifications, hardware delivery, carrier
availability, and facility access, physical or environmental delays are subject to
change orders as billable delays.
DynTek assumes that Client will not alter or modif/ the solution, except as
instructed by DynTek during the course of implementation, until after the project
has been completed and signed off as accepted. Any modifications or alterations
made after project sign-off are the responsibility of Client.
DynTek is not responsible for product related defects and assumes that bugs in
manufacturer software, hardware, specifications, design, etc. are the
responsibility of that manufacturer.
Unless othen/vise stated in this SOW, all work will be performed Monday through
Friday from 8:00 AM to 5:00 PM, excluding DynTek and Client official holidays.
Upon the conclusion of the engagement. Client will use technical support - either
in-house or purchased from DynTek or another third party - to support and
maintain the solution.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
5. Change Management Process
DynTek follows a structured methodology with respect to managing unexpected scope
changes. DynTek has included in the prior sections all of the steps necessary to
accomplish the successful completion of the project; however. Client may decide to
change the scope of the project. If items requiring a scope change are identified, the
following are the high-level steps that we will follow to discuss these together:
Discuss and confirm need for additional work
Identif/ additional tasks and deliverables associated with the scope change
Estimate the work effort associated with the additional tasks and deliverables
Based on the work effort estimate, determine the impact on schedule and budget
Augment the statement of work with a change request form if the project
changes:
• Require additional resources
• Affect the project schedule or budget
Any change order signed by DynTek and countersigned by Client will become a binding
contract amendment to this statement of work. In the event that a change order thus
approved contradicts the signed statement of work (or previous change orders), the
most recent change order will govern.
6- Project Timeline^ Fees & Fee Schedule
This is a time and materials engagement. Expected hours below are based on the best
information available at the time this Statement of Work was created, but are estimates
only. DynTek will bill Client monthly based on actual hours worked.
Resource Rate
Expected
Hours Expected Total
Senior Consultant $187.50 80 $15,000.00
Microsoft Hyper-V
Cloud Accelerate
Program
(Production)
-$15,000.00
Travel N/A N/A
TOTALS 80 $0.00
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
6.1 Additional Labor
Any additional effort or labor outside the scope of the items listed within this SOW and
related to this SOW is available at $187.50 No additional work will be undertaken
without a mutual written amendment to this agreement on the scope, requirements and
timeline for the request. Additional labor that is outside the scope of this SOW may be
available at different rates. Rates for after hours (after 5 PM and before 8 AM) are 1.5
times the stated rate. Rates for weekend hours are 2.0 times the stated rate.
6.2 Billing
DynTek will invoice Client twice monthly on the 5*^ and 20*^ of each month for all hours
worked. Unless otherwise specified in writing, payment terms upon receipt of any
invoice to the Client from DynTek are Net 30 days.
It is important to note the deliverables, as described in this document, involve the
interaction of Client personnel and DynTek. The deliverables will not contain surprises
or delaying factors that DynTek has not already made Client aware of in a timely
fashion. Please reference Section 4 Project Governance and Section 5 Assumptions for
additional details.
7. Other Considerations
This SOW is based on information available February 24, 2012 any unforeseen changes
in hardware, locations, installation configurations are subject to change orders.
DynTek warrants that the services will be performed in full accordance with the
consulting industry's highest professional standards and practices. Client's exclusive
remedy for breach of this warranty shall be timely re-performance of the work by
DynTek such that the warranty is met to Client's sole satisfaction, or, in the event that
such re-performance is impossible, impractical or does not satisfy Client, DynTek shall
refund a pro-rata share of all pre-paid fees relating to the improperly performed tasks.
DynTek further warrants that the documents, deliverables, scripts and developments
f DynTek Deliverables") provided or licensed to Client shall not violate the intellectual
property rights of any third party. In the event of any alleged or actual breach of any
third-party's intellectual property rights pertaining to DynTek Deliverables, DynTek shall
indemnify, release, defend, and hold harmless Client from and against all claims related
to such DynTek Deliverables, and shall refund all pre-paid fees relating to such DynTek
Deliverables. THE WARRANTIES ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WTPH RESPECT TO
THE SERVICES OR PRODUCTS PROVIDED UNDER THIS STATEMENT OF WORK, THE
PERFORMANCE OF MATERIALS OR PROCESSES DEVELOPED OR PROVIDED UNDER
THIS STATEMENT OF WORK, OR AS TO THE RESULTS WHICH MAY BE OBTAINED
THEREFROM, AND ALL IMPLIED WARRANTIES OF MERCHANTIBILITY, OR FFTNESS FOR
A PARTICULAR PURPOSE.
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
Except as pertains to DynTek's indemnification obligations above, or the gross
negligence or willful misconduct of either party, each party's liability to the other under
this statement of work and with respect to any services contemplated by this statement
of work shall be limited to the amount actually paid by Client. IN NO EVENT SHALL
EITHER PARTY BE LIABLE TO THE OTHER PARTY HEREUNDER FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMFFED
TO LOST PROFITS) REGARDLESS OF WHETHER SUCH LIABILFTY IS BASED ON BREACH
OF CONTRACT, TORT, OR STRICT LIABILFTY.
This Statement of Work may be terminated by Client upon fifteen (15) days written
notice thereof by Client, and all payments due DynTek as of the date of termination
shall become payable and due. The laws of the State of California shall govern this
Statement of Work, which constitutes the entire agreement between the parties with
respect to the subject matter herein, incorporating and superseding all previous
agreements on this subject, oral and/or written, between the parties. The prevailing
party in any action to enforce or interpret the terms of the SOW shall be entitled to
recover its reasonable attorneys' fees and costs in addition to any other remedies
available to it. The parties hereto are independent contractors. Neither this Agreement
not any of DynTek's obligations or responsibilities may be assigned by DynTek without
Client's prior written consent.
8. Approval
The individuals executing this Agreement and the instruments referenced in it on behalf
of Contractor each represent and warrant that they have the legal power, right and
actual authority to bind Contractor to the terms and conditions of this Agreement.
CONTRACTOR CITY OF CARLSBAD, a municipal
corporation of the State of California
Mayor
Karen Rosenberger, COO
(print name/title)
By:
(sign here)
(print name/title)
ATTEST:
LORRAINE M.WOOD
City Clerk
> O .•• - vlHE*. '-. ft "
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City of Carlsbad Hyper-V and System Center Planning and Deployment Services
If required by City, proper notarial acknowledgment of execution by contractor must be
attached. If a corporation. Agreement must be signed by one corporate officer from each
of the following two groups.
Group A Group B
Chairman, Secretary,
President, or Assistant Secretary,
Vice-President CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or
assistant secretary under corporate seal empowering the officer(s) signing to bind the
corporation.
APPROVED AS TO FORM:
RONALD R^^BAbtr^ty Attorney
Assistant City Attorney
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ACTION BY UNANIMOUS WRITTEN CONSENT OF
THE BOARD OF DIRECTORS OF
DYNTEK SERVICES, INC,
a Delaware corporation
December 13,2011
The undersigned, constituting all of the members of the Board of Directors of DynTek
Services, Inc., a Delaware corporation (the "Corporation"), in accordance with the authority
contained in Section 141(f) ofthe Delaware General Corporation Law ("DGCL") and the Bylaws of
the Corporation, hereby consent to the adoption ofthe following recitals and resolutions:
RATIFICATION OF APPOINTMENT OF OFFICERS
WHEREAS, the undersigned deems it to be advisable and in the best interests
of the Corporation and its stockholder to ratify and confirm the previous
appointments of the Corporation's officers.
NOW, THEREFORE, BE IT RESOLVED, that the appointment of the
following persons to the offices of the Corporation set forth below be, and hereby is,
ratified and confirmed:
President and Chief Executive Officer: Ron Ben-Yishay
Chief Operating Officer and Secretary: Karen Rosenberger
RESOLVED FURTHER, that all actions by the foregoing officers in their
capacity as such officers, respectively, on behalf of the Corporation prior to the date
hereof be, and the same hereby are, approved, adopted, ratified and confirmed.
GENERAL AUTHORITY
BE IT RESOLVED, that the officers of the Corporation be, and each of them
hereby is, authorized at any time and from time to time to do and perform any and all
acts or things, including, without limitation, the execution and delivery ofany and all
further agreements, documents, instruments or papers of whatever kind or nature,
which such officers or any of them may consider necessary or desirable to effect the
intent of any and all of the foregoing resolutions; and the performance of such other
acts and things by any of such officers shall evidence conclusively and for all
purposes that such officer or officers considered the same to be necessary or desirable
as aforesaid and that such act or thing so done or performed was hereby authorized;
and that all such acts or things heretofore performed by the officers of this
Corporation be, and they hereby are, authorized, ratified and approved.
[Signature Page Follows]
DOCSOC/1530453vl/014966-0000
IN WITNESS WHEREOF, the undersigned have executed this Action by Unanimous
Written Consent ofthe Board of Directors as of the date/first written abo/e.
Ron fen^ Yishay
DOCSOC/1530453vl/014966-0000 9
FY 12 Microsoft Private Cloud Statement of Work
between:
Dyntek
And
CA-CITY OF CARLSBAD
Version 1.3 FY12 - pre-fllled.
Please complete the cost of engagement sectton
and sign: Partner/MGS before project start.
Customer once Implementalion has been completed
Pubiisiied on 1/25/2012
Microsoft' Pagel
-3 9-
Hvper-V Ctoud PYi?. Slalement of Work
Introduction
Dyntek (Partn$r) Is pleased to present this Deployment Proposal to CA-CITY OF CARLSBAD (Client).
Once signed by the Partner this document becomes a binding statement of work, wherein the Partner agrees
to perform a certain set of activities forthe customer, called engagement, as described tn this document.
Upon completion ofthe engagement, the customer should sign thts document In order to confirm the herein
describod set of activities performed by the Partner have been performed In full.
We look forward to receiving a reply on this opportunity within 30 days, after which this pricing and funding
may no longer be available,
Dyntek looks forward to helping CA-CITY OF CARLSBAD to successfully explore opportunities In Microsoft
Private Cloud Computing.
Business Objectives
The Company will achieve the following business objectives as part of this progrann:
• Assess and create a high-level Cloud Computing strategy through a Cloud Computing Assessment
Report.
• Provide a Productive environment with 3 Windows Server 2008 R2 Hyper-V Hosts in order to
continuously run the following workload(s)! DataCenter Mgmt+Vlrtuallzatlon.
• Minimum technology requirement for this Installation:
o Functional W$20O8R2 + Hyper-V + SCVMM + SCOM + SSP 2.0 (or equivalent Partner tool to
provide a Private Cloud environment)
• Options or specifics that will be deployed: <Dolete Bullets which are not refevant>
• Fast Track Reference Architecture by
• Hester
• MCS SLO
• Support for the full deployment as outlined In this document
<Delete below section If POC>
Deployment Objectives
The Hyper-V Deployment objectives are provided below:
• A production environment Deployment that encompasses:
o Environment set-up configuration, testing and server deployment
• Set-up of ail Hyper-V hosts as Private Cloud, using SSP 2.0 or Partner equivalent
• Load and test-run workloads for performance and data put through
• Ensure at least 99.99% uptime
• Migrate test environment Into production
o Knowledge transfer and Implementation support
* Ongoing support for up to 4 weeks while environment Is live
mcroaott p^ea
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Hvper-V Cloud Fyi2 Statement of Work
Cost of Engagement
Dyntek will perform the services as outlined below. The foilowing Investment Is requested In order to
complete the engagement as outHned In this document:
Category Cost
Migrate workloads from traditional server environment
Environment Set-up, Conflg., etc
Run Workload Tests and migrate to Live environment
Knowledge Transfer and Deployment Support
TOTAL Engagement cost
Less Microsoft Investment In US$ -$15,000.00
Less Partner Investment
Client $$ Investment {subject to expiration)*
*However, It Is required that the Client Invest sufficient Internal hours Into this engagement to match the
Investments listed above and to ensure a successful Implementation.
Next Steps
Dyntek Is pleased to present this Deployment to CA-CITY OF CARLSBAD. At this time, the Partner has the top
resources and talent available to deliver optimal results. However, resources and availability change quickly,
hence a response on this proposal within 30 days Is required In order to assure the services listed can be
delivered forthe outlined Investment.
By signing below, both parties agree to be contacted by the Microsoft Corporation for the purpose of sharing
their satisfaction with the results of the services described In this document. Both parties also that this
document will be shared with Microsoft Corporation for the purpose of tracking in Internal measurement
systems ("Scorecard"), and/or to verify the funding (see amount under Microsoft investment above), that
Dyntek receives to implement the here described solution for the Client. CA-CITY OF CARLSBAD
acknowledges that upon completion of the services In this document. Its signature witl release such funding to
be paid from Microsoft Corporation to Dyntek.
Dyntek to sign prior to project begins to confirm
technology to be Implemented and funding to be
used as requested. y /
Signed and approved date I /
lonV. Gott
United States
lon.Gott@dyntek.com
CA-CITY OF CARLSBAD to sign upon completion of
the project to confirm successful Implementation as
outlined In this statement of work.
Signed and approved date, .
Maria Callander
Carlsbad, United States
Miaosoft' Pago 3