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HomeMy WebLinkAbout2014-04-15; City Council; 21568; Employee Learning and Development Plan UpdateCITY OF CARLSBAD - AGENDA BILL AB# 21,568 EMPLOYEE LEARNING AND DEPT.DIRECTOR MTG. 04/15/14 DEVELOPMENT PLAN UPDATE CITY ATTY. DEPT. HR CITY MGR. RECOMMENDED ACTION: To receive an update from staff regarding the status of the City of Carlsbad's employee learning and development plan. ITEM EXPLANATION: The City Council will be provided with an update on the status ofthe City's employee learning and development efforts. FISCAL IMPACT: None. ENVIRONMENTAL IMPACT: Pursuant to Public Resources Code section 21065, this action does not constitute a "project" within the meaning of CEQA in that it has no potential to cause either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment, and therefore does not require environmental review. EXHIBITS: 1. City Council Employee Learning and Development Plan Update report dated April 15, 2014, on file in the Human Resources Department. FOR CLERK USE COUNCIL ACTION: DEPARTMENT CONTACT: Julie Clark 760-602-2438 Julie.Clark@carlsbadca.gov APPROVED • CONTINUED TO DATE SPECIFIC 'DENIED • CONTINUED TO DATE UNKNOWN CONTINUED • RETURNED TO STAFF WITHDRAWN • OTHER- SEE MINUTES AMENDED • REPORT RECEIVED • • • Jmmdi hW^i Beth Joan Hulsart 4773 Endeavor Lane Carlsbad, CA 92008 Dear Mayor Hall and Members of the City Council, Your unanimous decision last year to support the Capital Improvement Projects for the Cole and the Dove Libraries confirmed your commitment to providing our citizens and our patrons with the kind of environment and services which have each year earned all our libraries the highest possible praise. As Library Director Pizzuto noted during her presentation today, subsequent more detailed planning has identified issues and items that had not originally been part ofthe CIP proposal but are now deemed either essential or prudent as part of the on-going project. And, yes, they add additional cost to the project. But, continuing and completing this improvement project to both the Cole and the Dove will extend and enhance the services which both buildings provide. After seeing the presentation on the city's up-dated General Plan, and noting the section labeled Highlights: Library policies, it seems clear that the proposal to fully fund these proposed additional renovations will help the city to meet its stated goals. I strongly urge you to continue your unanimous support for this CIP proposal. Sincerely, ^ Beth Hulsart, Library Board of Trustees Employee Learning and DevelopmentPlan UpdateCheri AbbottJulie ClarkApril 15, 2014 Sustainable OrganizationAn adaptable, responsive and efficient city organization that delivers high quality servicesRetain motivated, flexible and responsive staffCity‐wide learning and development planIncentivize high performancePay‐for performance initiative Talent Management Continuum3TALENT MANAGEMENTSuccession & Workforce PlanningRecruitment, Selection & OnboardingEmployee Learning & DevelopmentPerformance ManagementLeadership Development Current Challenges Facing the Organization•Key talent gaps at all levels •Considerable changes within the city culture•Significant number of vacancies (57)•Increased competition for talent4 Workforce Statistics•14% ‐Age 57 or greater•23% ‐Age 50 –56•37% ‐Eligible to retire•9.9% ‐Forecasted turnover5 On the Road to a “World Class” City•Performance Management–Developing a Coaching Culture–Receiving Feedback–Establishing Priorities–Conducting Performance Evaluations•World Class Customer Service6 On the Road to a “World Class” City•SUCCESSION PLANNING–Increased attention paid to high performers–Assessment centers–Competency‐based learning–Flexible job classifications7 On the Road to a “World Class” City•EMPLOYEE ONBOARDING–Other delivery methods–Revitalize the PAL Program–Introduction to the public sector–Separate efforts specific to new managers and supervisors8 Learning & Development Agenda2014/2015•Project Management•Contract Management•Contract Inspection•Technology Training•Business Process Improvement9 Future Areas of Focus•Employee Rewards and Recognition•Employee Wellness10