HomeMy WebLinkAbout2017-03-28; City Council; ; Adopt a Resolution authorizing out-of-state travel for one Police Lieutenant and one Human Resources Management Analyst to attend the Southwest Airlines Culture Connection Conference in Dallas Texas from June 6-8, 2017CA Review~
~ CITY COUNCIL
~ Staff Report
Meeting Date:
To:
From:
Staff Contact:
Subject:
3/28/17
Mayor and City Council
Kevin Crawford, City Manager (
Cindy Anderson, Senior Management Analyst
Cindy.Anderson@carlsbadca.gov or 760-931-2170
Adopt a Resolution authorizing out-of-state travel for one Police
Lieutenant and one Human Resources Management Analyst to attend the
Southwest Airlines Culture Connection Conference in Dallas Texas from
June 6-8, 2017.
Recommended Action
Adopt a Resolution authorizing out-of-state travel for one Police Lieutenant and one Human
Resources Management Analyst to attend the Southwest Airlines Culture Connection Conference
in Dallas, Texas from June 6-8, 2017.
Executive Summary
The Carlsbad Police Department is requesting out-of-state travel for one Police Lieutenant and
one Human Resources Management Analyst to travel to Dallas, Texas from June 6 -8, 2017 for
the Southwest Airlines Culture Connection Conference. The conference is being offered at no
cost to the city. Only travel expenses will be incurred.
Discussion
Southwest Airlines (SWA) has a reputation of over 40 years of profitability in the highly
competitive airlines industry. Additionally they have developed a reputation that includes a
strong organization culture with employees who are service minded. One characteristic of
Southwest Airlines that separates them from the competition is its focus on employee happiness,
which directly impacts the quality of customer service and satisfaction. Compared to law
enforcement, the SWA environment shares mariy similarities, such as diverse customer base,
unpredictable work environment, complex communication issues, and an emphasis on customer
service.
The Carlsbad Police Department has always prided themselves with the level of service it provides
to both internal city employees, and to the citizens of Carlsbad. The simple concept that happy
employees may directly impact and improve the quality of service we provides to the community
is worth consideration and further exploration. SWA has opened their doors to both the public
and private sectors in order to allow them to get a quick glimpse at how they develop their
organizational culture.
The Carlsbad Police Department's Professional Standards Lieutenant and Human Resources
Management Analyst were invited to attend the one day conference "Southwest Culture
Item #4 March 28, 2017 Page 1 of 3
Connection" at no cost on June 7, 2017 in Dallas, Texas. During this conference an open forum
with SWA leaders will be conducted and will include some of the following discussions:
• How does SWA retain/engage employees
• Organizational leaders
• Hiring/promotional practices
• How does SWA communicate to their employees
• Building a strong corporal culture
Fiscal Analysis
The cost for one Police Lieutenant and one Human Resources Management Analyst to travel to
Dallas, Texas including flight, rental car, lodging, per diem, and incidental expenses is
approximately $1,200. There are funds in the Fiscal Year 2016-17 budget to cover these
expenses.
Next Steps
If the Council approves out-of-state travel, the Carlsbad Police Department training coordinator
will book all travel related expenses.
Environmental Evaluation (CEQA)
Pursuant to Public Resources Code section 21065, this action does not constitute a "project"
within the meaning of CEQA in that it has no potential to cause either a direct physical change
in the environment, or a reasonably foreseeable indirect physical change in the environment,
and therefore does not require environmental review.
Public Notification
None.
Exhibits
1. Resolution authorizing out-of-state travel for one Police Lieutenant and one Human
Resources Management Analyst from June 6 -8, 2017 to Dallas, Texas to attend the
Southwest Airlines Culture Connection Conference.
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Item #4 March 28, 2017 Page 2 of 3
RESOLUTION NO. 2017-049
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPROVING OUT-OF-STATE TRAVEL FOR ONE POLICE
LIEUTENANT AND ONE HUMAN RESOURCES MANAGEMENT ANALYST
FROM JUNE 6-8, 2017 TO DALLAS, TEXAS FOR THE SOUTHWEST AIRLINES
CULTURE CONNECTION CONFERENCE.
EXHIBIT 1
WHEREAS, the City Council of the City of Carlsbad, California has determined that it is in the
public interest in the pursuit of public safety to authorize out-of-state travel for one Police Lieutenant
and Human Resources Management Analyst; and
WHEREAS, the fiscal impact will be absorbed with funds in the Fiscal Year 2016-17 police
budget; and
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as
follows:
1. That the above recitations are true and correct.
2. That out-of-state travel from June 6-8, 2017 is hereby authorized in accordance with city
policy for one Police Lieutenant and one Human Resources Management Analyst to
travel to Dallas, Texas for the Southwest Airlines Culture Connection Conference.
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of
Carlsbad on the 28th day of March, 2017, by the following vote, to wit:
AYES: M. Hall, K. Blackburn, M. Schumacher, C. Schumacher, M. Packard.
NOES: None.
ABSENT: None.
Item #4 March 28, 2017 Page 3 of 3