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2018-02-27; City Council; ; 2017 Resident Public Opinion Survey
Methodology Methodology Overview Method:Phone (Mobile and Land Line) & Web Universe:89,048 Residents 18 Years and Older in Carlsbad Number of Respondents:801 Residents Average Length:13 Minutes Field Dates:January 3rd –17th Margin of Error:+/-3.45 percent (95 percent level of confidence) Key Findings 1 Overall Satisfaction in Carlsbad 2007-2017 92%91%89%92%94%94%94%95%91%88%87% 6%6%8%4%3%4%4%3%5%8%9% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Satisfied Dissatisfied • • • • • • • • • • • • • • • • • • • • • • Daytime Safety 2009-2017 97%98%99%99%98%99%98%98%98% 2%1%1%1%1%1%2%2%2% 2009 2010 2011 2012 2013 2014 2015 2016 2017 Safe Unsafe- --~ ----T ----T T -- • • • • • • -• • . • Nighttime Safety 2009-2017 85%87%90%90%90%93%91%88%88% 9.5%8.5%5.6%6.5%6.5%4.7%5.6%8.6%9.3% 2009 2010 2011 2012 2013 2014 2015 2016 2017 Safe Unsafe~ - I I I • I I • • • • • • • • • • • • • • • • • I 2 Overall Quality of Life 2008-2017 95%96%96%98%97%96%98%97%96%95% 2%0%1%1%0%0%0%1%0%1% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Excellent + Good Poor + Very Poor • • • •~ • • • • • • Quality of Life Direction 2007-2017 22% 21% 15% 17%17% 23% 29%31% 27%26%26%27% 20% 21% 15% 11%11%10%11% 18%19%23% 47.9% 56.5%59.8% 64.7%68.1% 61.9% 57.2%55.4%52.8%52.4% 47.5% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Getting Better Getting Worse Staying about the same l 3 Amount of Parks in Carlsbad 2009-2017 3.8% 2.5% 8.1% 33.4% 52.2% Don't know/ Refused Very dissatisfied Somewhat dissatisfied Somewhat satisfied Very satisfied Satisfaction with Services 2017 20.6% 37.7% 39.5% 38.3% 43.9% 52.5% 53.7% 60.1% 59.8% 71.9% 72.9% 39.6% 33.1% 36.1% 37.9% 33.1% 30.1% 29.7% 28.3% 31.0% 21.2% 20.8% 9.9% 14.4% 14.3% 8.8% 14.8% 10.1% 6.5% 6.8% 4.0% 5.4% 5.2% 19.4% 8.8% 6.4% 10.1% 6.0% 5.2% 7.2% 10.5% 6.0% Managing traffic congestion on City streets Supporting environmental sustainability Supporting a healthy business climate Repairing and maintaining local streets and roads Providing arts and cultural programs Providing recreation programs Providing trails and walking paths Providing local police Maintaining City parks Providing library services Provide local fire protection and emergency medical services Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied• • • • • Total Satisfied Provide local fire protection and emergency medical services 93.7% Providing library services 93.1% Maintaining City parks 90.9% Providing local police 88.4% Providing trails and walking paths 83.4% Providing recreation programs 82.6% Providing arts and cultural programs 77.0% Repairing and maintaining local streets and roads 76.2% Supporting a healthy business climate 75.6% Supporting environmental sustainability 70.8% Managing traffic congestion on City streets 60.2% Confidence in City Government 2007-2017 79%76%74%78% 84%80%80%85%81% 74% 68% 18%20%22%18%13%14%13%10%15% 21%26% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Confident Unconfident- ---• • • • • I • City-Resident Communication 2008-2017 85.3%83.0%81.0% 92.6%91.4%89.8%90.6%88.4% 82.2%82.5% 14.7%17.0%19.0% 7.4%8.6%10.2%9.4%11.6% 17.8%17.5% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Satisfied Dissatisfied .... --...... ....._ _ ___.,.~ • • • ·---------.... .,._ ____ ...... • • ~------·i--------• --+1----...----------· ----------• •