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2018-04-24; City Council; ; Animal Services Agreement with the San Diego Humane Society for animal control services in Fiscal Year 2018-19 in an amount not to exceed $941, 341
CA Review _1)..)0 ~ CITY COUNCIL ~ Staff Report Meeting Date: To: From: Staff Contact: Subject: 4/24/18 Mayor and City Council Kevin Crawford, City Manager Cindy Anderson, Senior Management Analyst cindy.anderson@carlsbadca.gov or 760-931-2170 Animal Services Agreement with the San Diego Humane Society for animal control services in Fiscal Year 2018-19 in an amount not to exceed $941,341. Recommended Action Adopt a Resolution authorizing the City Manager to execute the animal services agreement with the San Diego Humane Society for animal control services in Fiscal Year 2018-19 in an amount not to exceed $941,341. Executive Summary The City of Carlsbad currently contracts with the County of San Diego for animal control services from July 1, 2013 to June 30, 2018. On January 23, 2018, the City of Carlsbad received a letter from the County stating its intent to terminate animal control services effective June 30, 2018 for all cities excluding unincorporated areas. The San Diego Humane Society (SDHS) has proven to be the most competitive service provider for animal control services. Due to its unique capabilities and services, the city has the option to sole-source them for animal control services. The police department is recommending the adoption of a resolution authorizing the City Manager to execute the Animal Services Agreement with the San Diego Humane Society for animal control services. The term of the agreement is for a period of thirty-six (36) months, commencing on July 1, 2018 and terminating on June 30, 2021. SDHS and the city may extend the agreement for two (2) one-year periods. The contract costs will be determined annually, with the FY18-19 totaling $941,341. For future years following, the cost of the contract will be calculated using a formula that will incorporate the total calls for service, animal intake, and current population of new contract cities. Pursuant to Chapter 3.28 of the Carlsbad Municipal Code the City Council shall be the awarding authority for procurement of services and professional service for which the cost to the city is more than $100,000 per agreement year. Discussion The city's contract with the County of San Diego for animal control is set to expire June 30, 2018 and the county has no intention to renew it. The police department, city attorney's office, and April 24, 2018 Item #12 Page 1 of 71 city manager's office have been working with SDHS, and SDHS personnel have demonstrated their competence and professional qualifications necessary for the satisfactory performance of the animal control services. The complete scope of services is defined in Attachment A to Exhibit 1. SDHS will provide animal sheltering and animal field services for animals seized or impounded by Animal Field Services, or delivered by members of the general public within the city. SDHS maintains the animal shelters at 2905 San Luis Rey and 572 Airport Road, Oceanside, California, which are open to the public. SDHS may routinely provide the city with additional "Community Engagement and Services," as defined in Exhibit A of Attachment A to Exhibit 1. Such engagements include public education, community events, and affordable community veterinary assistance programs. SDHS also categorizes their calls for service by priority, as defined in Exhibit B of Attachment A to Exhibit 1. The response time for Priority 1 calls is within thirty (30) minutes. Other ways the city will benefit are through San Diego Humane Society's Project Wildlife and range of programs and services aimed at retaining zero euthanasia of all healthy and treatable animals. In partnership with the San Diego Animal Welfare Coalition and rescue organizations, San Diego achieved zero euthanasia in 2015. Staying at zero is imperative for a community that is ranked as one of the nation's top pet-friendly cities. SDHS's policy on euthanasia is defined in Exhibit 2. These life-saving measures which value nearly $5 million dollars are not charged to the city but benefit the community-at-large, as evidenced in Exhibit 3. The police department, County of San Diego Animal Control, and SDHS have developed a timeline and plan for transitioning between service providers, which includes animal transferring, data transferring, and public notification. Fiscal Analysis The FY2018-19 annual cost is $941,341.00. The annual net cost of the contract is determined using a formula based on the historical data of animal intake, calls for service, population, and number of new contract cities. The total amount will be appropriated from the FY2018-19 Police operating budget. The term of the agreement is for a period of thirty-six (36) months, commencing on July 1, 2018 and terminating on June 30, 2021. SDHS and the city may extend the agreement for two (2) one-year periods. Next Steps The City Manager will execute the agreement and the San Diego Humane Society will provide animal control services to the City of Carlsbad from July 1, 2018 to June 30, 2021. April 24, 2018 Item #12 Page 2 of 71 Environmental Evaluation (CEQA) Pursuant to Public Resources Code section 21065, this action does not constitute a "project" within the meaning of CEQA in that it has no potential to cause either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment, and therefore, does not require environmental review. Public Notification This item was noticed in accordance with the Ralph M. Brown Act and was available for public viewing and review at least 72 hours prior to the scheduled meeting date. The city will be notifying the public regarding the transition of animal services. Exhibits 1. City Council Resolution 2. SDHS's Euthanasia Policy 3. SDHS Value Added Worksheet and Supporting Statistics 4. Public Correspondence April 24, 2018 Item #12 Page 3 of 71 RESOLUTION NO. 2018-060 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, AUTHORIZING THE CITY MANAGER TO EXECUTE THE ANIMAL SERVICES AGREEMENT WITH THE SAN DIEGO HUMANE SOCIETY FOR ANIMAL CONTROL SERVICES IN FISCAL YEAR 2018-19 IN AN AMOUNT NOT TO EXCEED $941,341 EXHIBIT 1 WHEREAS, animal control services provided to the City of Carlsbad by the County of San Diego Department of Animal Services will terminate on June 30, 2018; and WHEREAS, the San Diego Humane Society (SDHS) has proven to be the most competitive service provider; and WHEREAS, the Animal Services Agreement for FY18-19 is not to exceed $941,341; and WHEREAS, the term of agreement is for a period of thirty-six months commencing on July 1, 2018 and terminating on June 30, 2021; and WHEREAS, SDHS and the city may extend the agreement for two one-year periods; and WHEREAS, it is necessary and desirable to continue providing animal control services for the City of Carlsbad; and WHEREAS, the police department, County of San Diego Animal Control, and SDHS have developed a timeline and plan fo~ transitioning between service providers. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the City Manager of the City of Carlsbad is hereby authorized and directed to execute the Animal Services Agreement (Attachment A) for and on behalf of the City of Carlsbad, California. 3. That the City Manager of the City of Carlsbad is hereby authorized to execute amendments to the Agreement to extend it for two, one-year agreements. April 24, 2018 Item #12 Page 4 of 71 EXHIBIT 1 PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 24th day of April 2018, by the following vote, to wit: AYES: NOES: ABSENT: K. Blackburn, M. Schumacher, C. Schumacher, M. Packard. None. M. Hall. N, Mayor Pro Tern (SEAL) April 24, 2018 Item #12 Page 5 of 71 ANIMAL SERVICES AGREEMENT This Animal Services Agreement ("Agreement") is entered into effective the 29th day of March, 2018 ("Effective Date") by and between the CITY OF CARLSBAD, a municipal corporation (the "CITY") and the SAN DIEGO HUMANE SOCIETY AND S.P.C.A., a California nonprofit corporation ("SDHS") (collectively, the "Parties"). This Agreement is made with reference to the following recitals. RECITALS A. It has been determined to be in the CITY' s best interest to retain specialized, professional services to provide animal control and sheltering services since the CITY does not provide such services. B. The CITY desires to contract with SDHS as an independent contractor and SDHS desires to provide services to the CITY as an independent contractor. C. SDHS personnel have demonstrated their competence and professional qualifications necessary for the satisfactory performance of the services designated herein by virtue of their experience, training, education and expertise. D. The purpose of this Agreement is to ensure the proper, humane and efficient handling, ownership, treatment and disposition of dogs, cats and other domesticated animals, and to ensure the enforcement oflaws, ordinances and regulations of the State of California and of the CITY concerning the regulation, licensing, impounding and disposition of dogs, cats and other domestic animals within the CITY. NOW THEREFORE, in consideration of the covenants, conditions and terms set forth herein, the parties agree as follows: 1. SCOPE OF SERVICES. SDHS shall provide animal sheltering and animal field services required by and in accordance with the laws, regulations, ordinances and codes of the State of California, the County of San Diego, and the CITY as further specified by this Agreement. The Services to be performed by SDHS pursuant to the terms and conditions of this Agreement shall consist of the Services enumerated below. In addition to those Services identified below, SDHS may routinely provide the CITY with the additional "Community Engagement and Services" outlined in Exhibit A, attached hereto and incorporated by reference, without an additional cost. Exhibit A is subject to modification at SDHS's discretion based on resources and capacity. 1.1. Animal Sheltering. SDHS shall provide the CITY with animal shelter services consistent with public shelter functions to received and care for all dogs, cats and other domestic animals seized or of impounded by Animal Field Services or delivered by members of the general public, provide humane disposition of animals, euthanizing, if warranted, and disposing of euthanized animals and deceased animals brought in by CITY residents. More specifically, SDHS shall maintain animal shelters at 2905 San Luis Rey Road and 572 Airport Road, Oceanside, California ( collectively, the "Shelter"), which shall be open for public service and operation during reasonable days and hours of operation similar to other such facilities within the County of San Diego ("County"), and which shall comply with the standards described by SMRH:485643245.9 -1- April 24, 2018 Item #12 Page 6 of 71 the laws of the State of California, and the ordinances of the County and the CITY. Such animal shelter services shall include : a. The housing and care of stray domestic animals for the legal hold period according to the laws of the State of California, and the ordinances of the County and the CITY. b. The housing and care for domestic animals under rabies quarantine for the legal hold period according to the laws of the State of California and the ordinances of the County and the CITY. c. Housing and care for police and animal cruelty holds for fourteen (14) days. d. Providing lost and found opportunities for the general public for domestic animals brought to the Shelter. 1.2. Animal Sheltering Criteria. SDHS animal sheltering Services shall include: a. Feed, care for, and the disposition of all animals coming into the possession of SDHS using safe and humane methods in accordance with the State of California laws and the ordinances of the County and the CITY. b. Assume all expenses to maintain and operate the Shelter and properly care for the animals. c. Manage the dog license program within the CITY to include: 1. Maintaining files including current and expired dog license and the owners who live within the CITY for the past three (3) years. 11. Issuing or causing to be issued new and renewed licenses to dog license applicants within the CITY. u1. Investigate and issue when appropriate Service Dog Licenses within the CITY. 1v. Issuing or causing to be issued Dangerous Dog licenses as directed by the CITY after the City Manager or his/her designee has declared a dangerous animal and all proceedings under Title 7 -Animals and Fowl of the CITY Municipal Code have been concluded or waived. v. Conducting follow-up enforcement of licensing and rabies vaccinations within the CITY. 1.3. Animal Field Services. SDHS shall humanely and efficiently enforce all applicable animal field service laws, regulations, ordinances and codes of the CITY (and any County laws, regulations and ordinances as adopted by the CITY) pertaining to animal field SMRH:485643245.9 -2- April 24, 2018 Item #12 Page 7 of 71 services with respect to the scope of work set forth below. SDHS shall provide the CITY with the following animal field services in response to complaints generated by the public, law enforcement and the CITY: a. Investigation and enforcement of animal cruelty laws and related activities. b. Picking up and caring for injured domestic animals. c. Addressing dangerous domestic animal situations. d. Monitoring and responding to bites and enforcing rabies quarantine requirements. e. Investigation and enforcement of vicious or dangerous dog complaints and activities associated therewith. f. Patrolling and impounding dogs. 1.2. Picking up and caring for stray and abandoned domestic animals contained by citizens and found within the City limits. 1.3. Animal Field Services Requirements. SDHS animal field service requirements include: a. SDHS shall perfonn the Services m accordance with all laws and regulations applicable to the CITY. b. SDHS shall provide daily the appropriate number of Humane Officer(s) (as defined below) and an animal containment vehicle(s) and equipment for the performance of animal field services. c. SDHS shall humanely and efficiently enforce all laws of the State of California, the County, and the CITY pertaining to animal field services that are within the scope of SDHS's obligations under this Agreement. In the event that new laws enacted after the Effective Date of this Agreement would require increased services by SDHS, such additional services shall be added to the Services only upon agreement by the Parties (including compensation). d. SDHS Humane Officers (as defined below) and duly trained license coordinators are authorized to issue criminal and/or administrative citations for violations of CITY animal field service laws, and to issue notices as provided by Jaw. SDHS's Humane Officers (as defined below) shall prepare appropriate reports concerning violations, file such reports with the applicable authority when necessary, and stand ready and available to testify in a court or administrative hearing when called upon to do so concerning such violations. e. SDHS shall respond to calls for animal field services between the hours of 8:00 a.m. to 5:00 p.m. daily ("Field Service Hours"). Based on the priority of the call, SDHS will respond within the times included in Exhibit B attached hereto and incorporated herein by reference. Exhibit B is subject to reasonable change at SDHS 's discretion and upon written notice to the CITY. SMRH:485643245.9 -3- April 24, 2018 Item #12 Page 8 of 71 An after-hours duty officer shall provide emergency responses to Priority One calls only during non-Field Service Hours upon receipt of such a call from an authorized CITY official. "Priority One" calls are defined as a prompt, essential emergency response for the following: a. Any law enforcement agency requesting immediate emergency assistance. b. Animal bite where the domestic animal continues to pose an immediate threat, bite injury is to the head, or the bite injury can be considered severe. c. Any act of cruelty and/or neglect to animals that is in progress or which places an animal in imminent danger. d. Any domestic animal either known to be dangerous or vicious by previous determination in an administrative hearing or one that is perceived to be an immediate threat or menacing those individuals reporting the event. e. Any live domestic animal, which is presenting an immediate hazard to humans, such as a live domestic animal in traffic lanes of a major thoroughfare or highway. f. Any domestic animal that is sick, injured and in immediate danger. 2. SDHS PERSONNEL. SDHS shall employ appropriate personnel and staff to assist and carry out its duties and obligations of this Agreement. 2.1. Humane Officers. SDHS shall have at all times during the term of this Agreement a reasonable number of Humane Officers qualified under California Corporations Code section 14502 and California Penal Code section 830.9 capable of performing and enforcing the provisions of the CITY ordinance related to domestic animals. They shall not carry firearms in the perfonnance of their duties but may carry non-lethal weapons. Each Humane Officer shall complete within one (1) year of date of hire or within one (1) year of the Effective Date of this Agreement, a course in training related to the exercise of his/her powers, which course shall meet the minimum standards prescribed by the Commission on Peace Officer Standards and Training and the State Humane Association of California. 2.2. Performance Standards. SDHS agents and employees shall treat the public with courtesy and respect at all times in performing al I duties and obi igations under this Agreement. 2.3. Compliance with Laws. SDHS shall comply with personnel policies and procedures that conform to federal and state laws with respect to hiring and firing practices. 3. OBLIGATIONS OF THE CITY. The CITY shall provide the following to assist SDHS in performing required animal control functions under this Agreement. 3.1. The CITY shall provide space in and/or near a CITY facility in order to conduct animal field services duties. Such space will include access to a telephone service and internet access. 3.2. CITY will provide training on specific CITY processes and other municipal techniques that humane officers may be expected to carry out. SMRH:485643245.9 -4- April 24, 2018 Item #12 Page 9 of 71 3.3. The CITY shall provide a "Temporary Animal Holding Facility," as depicted in Exhibit C attached hereto and incorporated herein by reference, for the holding of animals for a period not to exceed the end of the daily Field Services Hours. 3.4. The CITY shall endeavor to work with the SDHS in suppo1i of the licensing programs geared towards increased compliance, higher return owner rates, reduction in the number of animals needing housing care, and protecting residents against dangerous and/or vicious dogs and habitual offenders of animal laws. 4. REPORTS AND RECORDS. 4.1. Quarterly Reports. SDHS shall prepare quarterly reports to the CITY which shall provide the following information: (i) animal shelter operations (as it pertains to the Agreement), including the number of stray animals impounded, number of days held, and their disposition); (ii) all administrative citations processed; and (iii) animal field service activities including the number and type of incidents or reports investigated. 4.2. Governmental Reports. Should the CITY be required to furnish information to any other government agency, SDHS agrees to timely provide information that the CITY may need to meet such request as long as the request is within the scope of this Agreement. 4.3. Complaint Log. SDHS shall maintain a database or log containing the following infonnation regarding complaints, provided that such information is available to SDHS and is not subject to confidentiality restrictions, whether written or otherwise: name, address and telephone number of the person registering the complaint; type of complaint; and the actions taken by SDHS. 4.4. Annual Reports. By no later than sixty (60) days following the end of each fiscal year, SDHS shall provide an annual report to the CITY with the information required by Section 4.1 for the preceding year. 4.5. Record Retention. All records and information required to be kept by SDHS pursuant to this Agreement shall be kept for a minimum of at least three (3) years unless required by law to be kept for a longer period. 5. COMPLIANCE WITH LAWS. All work by SDHS shall be performed in accordance with applicable city, state and federal laws, statutes and regulations. 6. LICENSE, PERMITS, ETC. SDHS represents and declares to CITY that it has all licenses, permits, qualifications, and approvals of whatever nature that are legally required to practice its profession. SDHS represents and warrants to CITY that SDHS shall, at its sole cost and expense, keep in effect at all times during the term of this Agreement, any license, permit, or approval which is legally required for SDHS to practice its profession. SDHS shall obtain and maintain a CITY business license during the term of this Agreement. 7. INDEPENDENT CONTRACTOR. At all times during the term of this Agreement, SDHS, any employees of SDHS and any subcontractors employed by SDHS shall be an SMRH:485643245.9 -5- April 24, 2018 Item #12 Page 10 of 71 independent contractor and shall not be an employee of the CITY. The CITY shall have the right to control SDHS only insofar as the results of SDHS's Services rendered pursuant to this Agreement; however, the CITY shall not have the right to control the means by which SDHS accomplishes its Services. Neither SDHS nor SDHS's employees shall in any event be entitled to any benefits to which CITY employees are entitled, including, but not limited to, overtime, any retirement benefits, workers' compensation benefits, any injury leave or other leave benefits, SDHS being solely responsible for all such matters, as well as compliance with social security and income tax withholding and all other regulations and laws governing such matters. 8. WORKERS' COMPENSATION. Pursuant to California Labor Code section 1861 , SDHS hereby certifies that SDHS is aware of the provisions of Section 3 700 of the California Labor Code which require every employer to be insured against liability for Workers' Compensation or to undertake self-insurance in accordance with the provisions of the Labor Code, and SDHS will comply with such provisions, and certification of proof of compliance as a part of this Agreement. 9. NO CONFLICT OF INTEREST. SDHS shall not enter into any other contract which conflicts with its obligations under this Agreement. For the limited purpose of interpreting this section, SDHS shall be deemed a "city officer or employee," and this section shall be interpreted in accordance with the California Government Code section 1090. 10. OWNERSHIP OF DOCUMENTS. 1 Ool. Reports and documents prepared or provided by SDHS under this Agreement shall be the property of the CITY. The CITY agrees to hold SDHS free and harmless from any claim arising from any use, other than the purpose intended, of the reports and documents, prepared or provided by SDHS. SDHS may retain a copy of all materials produced under this Agreement for the purpose of documenting their participation in this Agreement. 10.2. Animal license information and data, including, but not limited to, animal owner identification and address, animal name, description, license type and expiration date, are the property of the CITY and must be presented to the CITY in any reasonable document and computer format requested in writing by the CITY. All such information must be provided to the CITY within thirty (30) days of the CITY's request. 11 . COMPENSATION. SDHS shall receive the fo llowing compensation for the performance of the Services. 11 .1. Payments by the CITY. The CITY shall make payments to SDHS as follows: For the first twelve (12) month term of this Agreement, "Year 1 Compensation" (July 1, 2018 through June 30, 2019), compensation shall be $941,341.00, or $78,445.08 per month for each month. 11.2. Formula to Calculate Payments by the CITY. For future years of the contract after Year 1 the formula in calculating payments by the CITY for services provided by SDHS SMRH:485643245.9 -6- April 24, 2018 Item #12 Page 11 of 71 shall be based on projected costs for service and: a. The categories of total calls for service, animal intake and current population will be calculated for the following cities: Santee, Solana Beach, Carlsbad, Encinitas, Del Mar and San Diego. SDHS reserves the right to contract with additional municipalities to provide substantially similar Services as contemplated in this Agreement. In such an event, the calculation described herein will likely change. SDHS will provide the CITY with adequate notice of the new calculation. b. The totals for each city in each category of sub-section (a) will be combined to determine an overall total for calls for service, total animals taken in, and total population. c. The CITY's compensation shall be based on their percentage of the total sum calculated in sub-section (b) calculated by using the mean percentages of the previous Fiscal Year's calls for service, animal intake, and human population as reported by the California Department of Finance. d. For "Year 2 Compensation" SDHS shall provide data, by city, for the period of July 1, 2018 to December 31, 2018 for total calls for service, animal intake, and current population as listed in 11.2, sub-section (a) no later than April 1, 2019. Year 2 Compensation will be provided no later than April 1, 2019. e. For "Year 3 Compensation" SDHS shall provide data, by city, for the period of January 1, 2019 to December 31 , 2019 for total calls for service, animal intake, and current population as listed in 11.2, sub-section ( a) no later than April 1, 2020. Year 3 Compensation will be provided no later than April 1, 2020. 11.3. Population Estimates. The CITY's Population shall be based on the most recent estimates provided by the California Department of Finance. 11.4. Other Revenue. SDHS shall be entitled to retain as compensation for the Services: (i) all reasonable user fees, service charges and proceeds collected by SDHS in connection with licensing, impounds, and redemption of domestic animals from the Shelter, (ii) any fines received by SDHS or the CITY arising out of any administrative citations issued by Humane Officers; and (iii) any other non-citation related revenue generated as a result of this Agreement. All user fees and service charges shall not exceed the reasonable cost of providing the service. 12. DISASTER RELIEF SERVICES. SDHS shall be designated the "Essential Support Function/Official Responder" with respect to any disaster to which the CITY is included within the disaster area designated by a governmental agency. SDHS may invoice the CITY for any costs and expenses, including staff overtime and equipment purchases and rentals, incun-ed by SDHS with respect to additional services provided by SDHS in connection with any disaster relief effort and which are eligible for reimbursement to Federal Emergency Management Agency ("FEMA") Disaster Assistance Policy 9523 .19 or any successor disaster assistance policy promulgated by FEMA. The CITY shall promptly reimburse SDHS for such costs and expenses, provided the CITY has received reimbursements from FEMA. SDHS shall provide any available supporting documentation requested by the CITY for any funding or reimbursement request regarding the disaster that is made to any governmental agency. 13. TERM AND TERMINATION. SMRH485643245.9 -7- April 24, 2018 Item #12 Page 12 of 71 13.1. Term. The term of this Agreement shall be for the period of thirty-six (36) months commencing on July 1, 2018 and terminating on June 30, 2021. 13.2. Mutually Agreed Extension. Following the expiration of the initial term of this Agreement, SDHS and CITY may extend this Agreement for two (2) one-year periods with any necessary revisions under the written consent of both Parties. 13.3. Administrative Extension. Upon the expiration of the term of this Agreement, the Parties retain the right to extend the Agreement for a period of 120 days in order to finalize a new Agreement. 13.4. Termination for Convenience. Either party shall have the right to tenninate this Agreement, with or without cause, by providing the other party with one ( 1) year prior written notice. 13 .5. Termination for Cause. At any time during the term of this Agreement, in case of material breach of this Agreement by either party, the non-breaching party shall have the right to terminate this Agreement by giving the breaching party written notice of such breach and demanding that such breach be cured within sixty ( 60) days ( or in the case of defaults in payment of monetary amounts due which are certain in amount and undisputed, ten [ 1 O] days) and, if such breach has not been cured at the end of such period(s), this Agreement shall terminate without the necessity of any party taking any further action. In the event a longer notice or cure period is required by applicable law, the cure period specified in this section or the effective date of termination shall conform to, but not exceed, such requirement. 13 .6. Compensation Payable Upon Termination. In the event this Agreement is terminated pursuant to either Section 13 .3 or 13.4, so long as SDHS has been providing the services specified herein, SDHS shall be entitled to receive the compensation and fees accrued through the effective date of termination. 14. INDEMNIFICATION. To the fullest extent permitted by law, SDHS shall indemnify, defend, and hold harmless the CITY, and its officers, officials, agents and employees from any and all claims, demands, costs or liability that arise out of, pertain to, or relate to any act or omission by SDHS in the performance of Services under this Agreement, and the negligence, recklessness, or willful misconduct of SDHS, its employees, agents, and subcontractors in the performance of Services under this Agreement. SDHS's duty to indemnify under this Section shall not include liability for damages for death or bodily injury to persons, injury to property, or other loss, damage or expense arising from the active or sole negligence or willful misconduct by the CITY or its elected officials, officers, agents, and employees. SDHS's indemnification obligations shall not be limited by the insurance provisions of this Agreement. The Parties expressly agree that any payment, attorneys' fees, costs or expense CITY incurs or makes to or on behalf of an injured employee under the CITY's self-administered workers' compensation is included as a loss, expense, or cost for the purposes of this Section, and that this section will survive the expiration or early termination of this Agreement for a period of two (2) years. 15. INSURANCE. 15 .1. SDHS shall procure and maintain for the duration of the Agreement insurance against SMRH485643245.9 -8- April 24, 2018 Item #12 Page 13 of 71 claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the SDHS, their agents, representatives, employees or subcontractors. Insurance shall be placed with insurers with a current A.M. Best's rating of no less than "A" and "VII" unless otherwise approved in writing by the CITY' s Risk Manager. 15 .2. SDHS's liabilities, including but not limited to SDHS's indemnity obligations, under Section 14 of this Agreement, shall not be deemed limited in any way to the insurance coverage required herein. Maintenance of specified insurance coverage is a material element of this Agreement. 15.3. Types and Amounts Required. SDHS shall maintain, at minimum, the following insurance coverages for the duration of this Agreement: a. Umbrella Liability Policy. SDHS shall maintain an Umbrella Liability Policy with an aggregate limit of not less than Ten Million Dollars ($10,000,000), which limits may be satisfied by a combination of primary and excess liability insurance b. Commercial General Liability (''CGL "). SDHS shall maintain CGL Insurance written on an ISO Occurrence fonn or equivalent providing coverage at least as broad which shall cover liability arising from any and all personal injury or prope1iy damage in the amount of $1 ,000,000 per occurrence and subject to an annual aggregate of $2,000,000. There shall be no endorsement or modification of the CGL limiting the scope of coverage for either insured vs. insured claims or contractual liability. All defense costs shall be outside the limits of the policy. c. Commercial Automobile Liability. SDHS shall maintain Commercial Automobile Liability Insurance for all of the SDHS's automobiles including owned, hired and non-owned automobiles, automobile insurance written on an ISO form CA 00 01 12 90 or a later version of this form or an equivalent form providing coverage at least as broad for bodily injury and property damage for a combined single limit of $1,000,000 per occurrence. Insurance certificate shall reflect coverage for any automobile (any auto). d. Workers ' Compensation. SDHS shall maintain Workers' Compensation insurance for all of the SDHS's employees who are subject to this Agreement and to the extent required by applicable state or federal law, a Workers' Compensation policy providing at minimum $1 ,000,000 employers' liability coverage. SDHS shall provide an endorsement that the insurer waives the right of subrogation against the CITY and its respective elected officials, officers, employees, agents and representatives. 15.4. Additional Required Provisions. The commercial general liability and automobile liability policies shall contain, or be endorsed to contain, the following provisions: a. The CITY, its officers, officials, employees, and representatives shall be named as additional insureds. The CITY' s additional insured status must be reflected on additional insured endorsement form which shall be submitted to the CITY. b. The policies are primary and non-contributory to any insurance that may be carried by the CITY, as reflected in an endorsement which shall be submitted to the CITY. SMRH:485643245.9 -9- April 24, 2018 Item #12 Page 14 of 71 15 .5. Verification of Coverage. SDHS shall furnish the CITY with original certificates and amendatory endorsements effecting coverage required by this Section 15. The endorsement should be on forms provided by the CITY or on other than the CITY' s forms provided those endorsements conform to CITY requirements. All certificates and endorsements are to be received and approved by the CITY before work commences. The CITY reserves the right to require complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications at any time. 15.6. Subcontractor Coverage. SDHS shall also require each of its subcontractors to maintain insurance coverage that meets all the requirements of this Agreement. 15.7. CITY Options. SDHS agrees that if it does not keep the aforesaid insurance in full force and effect, the CITY may either: (i) despite section 13 , above, immediately terminate this Agreement; or (ii) take out the necessary insurance and pay, at SDHS's expense, the premium thereon. 16. CUSTOMARY SERVICES. SDHS shall be permitted without the CITY's prior written consent to enter into agreements with third party providers of services that are customary in the industry to assist SDHS to carry out its day-to-day operations. 17. NON-DISCRIMINATION. SDHS shall not discriminate against any employee or applicant for employment because of sex, race, color, age, religion, ancestry, national origin, disability, military or veteran status, medical condition, genetic information, gender expression, marital status, or sexual orientation. SDHS shall take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their sex, race, color, age, religion, ancestry, national origin, disability, military or veteran status, medical condition, genetic information, gender expression, marital status, or sexual orientation and shall make reasonable accommodation to qualified individuals with disabilities or medical conditions. Such action shall include, but not be limited to the following: employment, upgrading, demotion, transfer, recruitment, or recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. SDHS agrees to post in conspicuous places available to employees, contractors, agents and/or applicants for employment any non-discrimination notices required by law and any non-discrimination notices provided by CITY setting forth the provisions of this non-discrimination clause. 18. GENERAL PROVISIONS. 18.1. Entire Agreement. This Agreement comprises the entire agreement between the CITY and SDHS concerning the Services, and supersedes all prior negotiations, representations or agreements. 18.2. Notices. Any notices given under this Agreement shall be in writing and shall be served either: (i) by hand delivery; (ii) by U.S. mail, postage prepaid, registered or certified mail, return receipt requested; or (iii) by transmittal over an electronic transmitting device (with confirmation of receipt), such as facsimile or email, provided that a complete copy of any notice so transmitted shall also be mailed by U.S. mail. Notices shall be deemed received at the earlier of actual receipt or three (3) days following deposit in U.S. mail, postage prepaid. From time to time the parties may designate a new address for purposes of notice hereunder by notice to the SMRH:485643245.9 -10- April 24, 2018 Item #12 Page 15 of 71 other parties hereto in the manner provided above. Initial notice addresses are as follows: To the CITY: With a copy to: To SDHS: With a copy to : [Inse1i] [Insert] San Diego Humane Society 5500 Gaines Street San Diego, California 92110 Attn: Julianna Tetlow, Director of Government Relations Fax: 619-299-0198 Email: JTetlow@sdhumane.org Sheppard, Mullin, Richter & Hampton LLP 501 W. Broadway, 19th Floor San Diego, California 92101 Attn: Whitney Hodges, Esq. Email: whodges@sheppardmullin.com 18.3. Interpretation; Drafting. This Agreement shall be construed equally as against the Parties hereto and shall not be construed against the party responsible for its drafting. All prior drafts of this Agreement shall be disregarded in construing the intent of any provision contained herein or therein, and such prior drafts shall be inadmissible in any proceeding at which any such provision is to be interpreted. 18.4. Headings. The headings of the articles and sections herein are inserted for convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of this Agreement. 18.5. No Third party Beneficiaries. The covenants contained herein are made solely for the benefit of the parties hereto and successors and assigns of such parties as specified herein, and shall not be construed as having been intended to benefit any third party which is not a party to this Agreement. 18.6. Severability. If any provision of this Agreement or a portion thereof is held, by a court of competent jurisdiction, to be illegal or invalid, such provision or portion thereof shall be deemed to be severed and deleted; and neither such provision, its severance or deletion shall affect the validity of the remaining provisions of this Agreement. 18. 7. Modification. This Agreement may be amended, modified or rescinded only by a writing signed by all parties to this Agreement or by their duly authorized agents. 18.8. No Waiver. No waiver of any right under this Agreement shall be deemed effective unless contained in a writing signed by the party charged with such waiver, and no waiver of any right arising from any breach or failure to perform shall be deemed to be a waiver of any such SMRH485643245.9 -11- April 24, 2018 Item #12 Page 16 of 71 future right or of any other right arising under this Agreement. 18.9. California Law; Venue. This Agreement and its performance shall be governed, interpreted, construed, and regulated by the laws of the State of California. Any action brought to enforce or interpret any portion of this Agreement shall be brought in the County of San Diego, California. 18.10. Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK] SMRH485643245.9 -12- April 24, 2018 Item #12 Page 17 of 71 IN WITNESS WHEREOF, the Parties by and through their respective authorized officials, have executed this Agreement effective as of the date written above. SAN DIEGO HUMANE SOCIETY AND S.P.C.A., Title: President and CEO Date: March, 29, 2018 Date: ------------------- SMIU1~85643245.9 -13- April 24, 2018 Item #12 Page 18 of 71 EXHIBIT A Community Engagement and Services In addition to those Services identified in Section 1 of the Agreement, SDHS may routinely provide the CITY with the additional "Community Engagement and Services." The services identified below will be provided at no additional cost to the CITY unless otherwise specified and is subject to modification at SDHS's discretion based on resources and capacity. Such community engagement and additional services may include: • Public education. • Animal behavior modification program. • Seasonal 24-hour kitten nursery. • Pet education classes. • Community events. • Disaster response such as: o Specialized Disaster Response Emergency Team. o Large and small animal evacuation; and o Large and small animal sheltering. • Affordable Community Veterinary assistance programs such as: o Spay/Neuter; o Vaccinations including rabies clinics; and o Microchipping. • Safety net service programs. • Owner requested euthanasia. SMRH:485643245.9 -14- April 24, 2018 Item #12 Page 19 of 71 EXHIBITB Calls for Service -Priority Categories Priority Categories Response Time Example of Call Priority 1 Within 30 Minutes Persons in Danger Animal in Immediate Danger Urgent Medical Care Needed Animal in Secured Vehicle ("Hot Dog") Animal Fighting Cases Intentional Cruelty In-Progress Assist Public Safety Agency Bite to Person (Animal Not Contained) Exigent Circumstances • Gunshot • Stabbing • Broken Bones • Serious Open Wounds • Visibly Injured/Trapped Animal Street Sale of Animals (after all other Priority 1 Calls are Handled) Priority 2 Within 3 Hours In-Progress Incidents Not Reaching Priority 1 Bite to Person (Animal Contained-Reported within 24 Hours) Running-At-Large (In Progress) Abandonment Captured/Caged Animals/Confined Strays Priority 3 Within 12 Hours Intentional Cruelty (Not In-Progress) Non-Life Threatening Medical Care Needed Non-Exigent Circumstances • Skin Infections • Emaciated • Over-Grown Hooves Hoarding-No Immediate Emergency After-the-Fact Bite (Reported After 24 Hours) Priority 4 Within 24 Hours Check the Well-Being with a Reporting Party No Water (Temperature Dependent) Emaciated (Thin or Bones Showing) Lead/Leash too Short Inadequate or No Shelter Even Sale of Animals (i.e., Flea Markets) Priority 5 Within 48 Hours Check the Well-Being -No Reporting Party Running-at-large (Not in Progress) Pet Shop Inspections Rodeo or Circus Inspections Kennel Inspections SMRH485643245.9 -15- April 24, 2018 Item #12 Page 20 of 71 What is San Diego Hu mane Society's policy about euthanizing an animal? The decision to euthanize a pet is never one that is easily made. When an owner relinquishes an animal to San Diego Humane Society we evaluate the pet to determine if they are suitable for adoption. Pets that are healthy, treatable or manageable are provided with the necessary care to prepare them for new homes. A pet is deemed unhealthy and not suitable for adoption only when severe medical issues adversely affect the pet or when behavioral conditions make it a danger to humans, other animals or themselves. Through the generosity of donors and dedicated staff, San Diego Humane Society has resources for managing pets who present behavioral or medical conditions and rehabilitating them for adoption. Most importantly, the decision to euthanize a pet is not made by one single staff member. There is a rigorous process to make sure euthanasia is the absolute last resort. The decision is taken very seriously with many checks and balances. A minimum of two senior-level animal welfare experts need to agree this is the best option for the animal before euthanasia is performed. If our veterinarians have determined an animal cannot be stabilized in order to reach out to rescue groups, we will proceed with humane euthanasia to alleviate pain and suffering. Last year, SDHS placed more than 1,000 pets that would typically be euthanized in other shelters. Over the course of the past three years, we saved 2,724 unhealthy/untreatable animals by transferring them to rescue groups or adopting them to the public. Many of these animals came to us suffering from chronic illness, challenging behavior or a terminal disease that deems them unhealthy. Despite their prognosis as unhealthy/untreatable, if we believe that it is in the best interest of the animal, we will continue to work to find a loving home for them. San Diego Humane Society has achieved a 94 percent live release rate for the past four years and has not euthanized a healthy or treatable animal since 2001. We continue to pledge that no healthy or treatable animal entering a San Diego Animal Welfare Coalition shelter is in danger of euthanasia thanks to the collaboration with local shelters and rescue groups. The initiative to reach zero euthanasia of healthy and treatable animals throughout San Diego County resulted in a landmark accomplishment in July of 2015; an achievement made possible through a partnership with the San Diego Animal Welfare Coalition that has been working together since 2005 . The eight local animal shelters committed to maintaining this lifesaving goal include Friends of Cats, Inc., City of Coronado, County of San Diego Department of Animal Services, City of Chula Vista, Rancho Coastal Humane Society, City of El Cajon Animal Shelter, and most recently House Rabbit Society. All members of the SDAWC have agreed to standard criteria for identifying treatable and healthy animals in their shelter populations. Our teamwork over the past 13 years has enabled San Diego to stand alone among the country's 10 largest cities for attaining zero euthanasia. The SDAWC achieved this goal while reaching a coalition live release rate of nearly 90 percent. The rescue community was vital to this success of attaining zero euthanasia for healthy and treatable animals due to their commitment to working with local shelters. Staying at zero will require all animal welfare advocates working together, shelters and rescues alike. 1 Exhibit 2 April 24, 2018 Item #12 Page 21 of 71 San Diego Humane Society's Euthanasia Statistics for Unhealthy/Untreatable Pets July 1, 2016-June 30, 2017 BelaavJer-171 MIJ(JiO(I/ 667 ComMinatisn 66 Total 904 July 1, 2017-Feb 28, 2018 (Fiscal Year to Date) SDHS Unhealthy f11thsnt?Wa By Category BfdiMlfi&r 108 MediUJJ 515 Explanation of Standards: 67 690 The standards set for treating healthy and treatable animals are called the Asilomar Accords. The accords were established for the purpose of building bridges across varying philosophies, developing relationships, agreeing on common definitions and gathering statistics in a standardized format. More information here » Asilomar Accords . San Diego Animal Welfare Coalition is responsible for creating and agreeing to a set of criteria that go above and beyond the Asilomar Accords to define unhealthy/untreatable for San Diego County as a part of Getting to Zero. The members of the SDAWC use the guidelines for making decisions on how to care for healthy and treatable animals in their shelter and rescue populations. The criteria also serve as an important tool for consistently tracking the progress of eliminating the euthanasia of healthy and treatable animals. More information here» Getting to Zero Frequently Asked Questions About Euthanizing Animals. Q. What constitutes an animal being treatable? A. The word treatable describes any medical or behavioral issues that can be corrected with the appropriate treatment. For example, an animal with a broken leg is considered medically treatable since this injury can be remedied with veterinary care. An exa mple of a behaviorally treatable condition would be an animal that comes in displaying shy/fearful behaviors which prevent normal interaction with humans. This behavioral condition may be treatable through 2 April 24, 2018 Item #12 Page 22 of 71 work with specialized trainers so that animals can learn to become comfortable and thrive with people or things that previously scared them. Q. What constitutes an animal being unhealthy and untreatable? A. The term "unhealthy and untreatable" means and includes all dogs and cats who, at or subsequent to the time they are taken into a shelter or rescue : • have a behavioral or temperamental characteristic that poses a health or safety risk or otherwise makes the animal unsuitable for placement as a pet, and are not likely to become healthy or treatable even if provided the care typically provided to pets by reasonable and caring pet owners/guardians in the community; or • are suffering from a disease, injury, or congenital or hereditary condition that adversely affects the animal's health or is likely to adversely affect the animal's health in the future, and are not likely to become healthy or treatable even if provided the care typically provided to pets by reasonable and caring pet owners/guardians in the community; or are under the age of eight weeks and are not likely to become healthy or treatable, even if provided the care typically provided to pets by reasonable and caring pet owners/guardians in the community. Q. Are all unhealthy/untreatable pets euthanized? A. Not at all. Last year, SDHS placed more than 1,000 pets that would typically be euthanized in other shelters. Over the course of the past three years, we saved 2,724 unhealthy/untreatable animals by transferring them to rescue groups or adopting them to the public. Many of these animals came to us suffering from chronic illness, challenging behavior or a terminal disease that deems them unhealthy. Despite their prognosis as unhealthy/untreatable, if we believe that it is in the best interest of the animal, we will continue to work to find a loving home for them. Q. What is San Diego Humane Society's policy about euthanizing an animal? A. The decision to euthanize a pet is never one that is easily made. When an owner relinquishes an animal to San Diego Humane Society we evaluate the pet both behaviorally and medically to determine if they are suitable for adoption. Pets that are healthy, treatable or manageable are provided with the necessary care to prepare them for new homes. A pet is deemed unhealthy and not suitable for adoption only when severe medical issues adversely affect the pet or when behavioral conditions make it a danger to humans, other animals or themselves. Through the generosity of donors and dedicated staff, San Diego Humane Society has resources for managing pets who present behavioral or medical conditions and can be rehabilitated for adoption. Most importantly, the decision to euthanize a pet is not made by one single staff member. There is a rigorous process to make sure euthanasia is the absolute last resort. A minimum of two senior-level animal welfare experts need to agree this is the best option for the animal before euthanasia is performed. 3 April 24, 2018 Item #12 Page 23 of 71 Q. What is SDHS's protocol for reaching out to rescue groups for animals slated for euthanasia? A. We reach out to rescue groups based on criteria they have provided to us. In some cases, if the animal is suffering or quality of life is very poor and/or declining rapidly, and our veterinarians do not believe this condition can be repaired or cured, we may elect to perform humane euthanasia without reaching out to a rescue because we want to end the animal's suffering. Rescue groups are welcome to contact us about any of the pets available for adoption on our website, including the specia l needs pets who enter our care suffering from a chronic illness, challenging behavior or a terminal disease that deems them unhealthy. They are listed on the website as well. We also post on social media asking for rescue groups or members of the public to step forward and transfer/adopt special needs pets. Through this specia l needs pets' program we were able to save 1,039 unhealthy/untreatable animals last year alone. That's over 1,000 animals in one year that would typically be euthanized in other shelters. Over the course of the past three years, we saved 2,724 unhealthy/untreatable animals by transferring them to rescue groups or adopting them to the public. 4 April 24, 2018 Item #12 Page 24 of 71 Value Added Program Value Behavior Center for Shelter Animal in Care $1,020,816 • Behavior Helpline for all Members of the Community • Pet Education Classes Communications and Public Engagement $850,223 • Adopt-a-pet Print and Media Broadcast Segments • San Diego Pets Magazine • Active Facebook Community -140,000-plus followers Project Wildlife $777,833 24-Hour Seasonal Kitten Nursery $774,764 Community Engagement $619,538 • Adoptable Animals Events at Offsite Locations, including Mobile Adoptions • Group/Corporate Service Projects • Pet-Assisted Therapy • Pet Loss Support • Youth Programs, such as Children's Camp, Birthday Parties, Classroom Visits, Boy/Girl Scouts, Group Tours and Pet Pals Program Specialty Volunteer Programs • Animal Operations and Enrichment $543,560 • Animal Rescue Reserve • Wildlife Transport PAWS San Diego $359,127 Brand I Reputation PRICELESS TOTAL VALUE ADDED $4,945,861 Supporting Statistics SDHSVSDAS Metric 13/14 14/15 15/16 16/17 Live Release Rate (SDHS) 93% 94% 93% 94% Live Release Rate (DAS) 81% 83% 85% 85% HuinaneA. SOCIETY ,,ll Exhibit 3 April 24, 2018 Item #12 Page 25 of 71 Supporting Statistics ADDfflONAL SDHS ANNUAL HISTORICAL PROGRAM STATISTICS STATISTIC/DEPT 13/14 14/15 15/16 16/17 ANIMALS ADOPTED Dogs 2,458 4,168 4,542 4,443 Cats 3,596 6,298 7,095 6,833 Small Animals & Horses 463 1,149 741 761 Total Adoptions 6,517 11,615 12,378 12,037 BASIC VETERINARY CARE Spay/Neuter Surgeries for SDHS Animals 4,455 7,913 8,195 8,278 Spay/Neuter Surgeries for DAS Animals 2,424 2,134 2,715 2,569 COMMUNITY SPAY/NEUTER CLINIC INITIATIVES Spay Neuter Impact Program (SNIP) 218 203 276 177 Litter Abatement Program 167 103 128 95 East County Animal Rescue (ECAR) 373 511 597 662 Public, Needs-Based Clinics 4,166 4,799 4,776 5,296 Total Community Spay/Neuter 4,924 5,616 5,777 6,230 KITTENS Total Kittens Admitted 2,740 4,667 5,452 5,150 Total Kitten Adoptions 2,106 3,701 4,111 3,580 Kitten Nursery Live Release Rate 92% 89% 87% 91% BEHAVIOR AND TRAINING Animals Enrolled in the Behavior Center 679 578 466 Pre-/Post-Adoption Consultations Provided 490 404 586 239 Behavior Helpline Calls/Emails Received 480 1,365 1,642 1,718 and Answered Behavior Training Classes Offered to the 90 95 121 144 Public Registrants Instructed Through Public 534 613 896 1,079 Training Classes /Workshops FOSTER PROGRAM Number of Foster Homes 301 659 707 734 Number of Animals in Foster Program 1,411 2,816 3,224 3,677 HufnaneA. SOCIETY ,,ll April 24, 2018 Item #12 Page 26 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:56 AM Tracy Ritzer Subject: Fwd: San Diego Humane Society Contract Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 16, 2018 at 12:25:37 EDT To: Cindy Anderson <Cindy.Anderson@carlsbadca .gov> Cc: Andrea Dykes <Andrea .Dykes@carlsbadca.gov> Subject: FW: San Diego Humane Society Contract Hi Cindy, This item is coming before the Council in April, is that correct? Just making sure you're aware of this email. Thanks, Morgen (in for Andi) From: amgabrenas@gmail.com [mailto:a Sent: Thursday, March 15, 2018 6:28 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: San Diego Humane Society Contract Dear Councilmember Packard, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of Carlsbad. This is by far the smartest choice for the community. Last year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of Carlsbad. San Diego Humane Society already serves six cities throughout the county and its work is not limited to adoptions or other animal care. SDHS also provides education for community members, as well as direct support in the form of food, supplies and low-cost veterinary services to help families keep their pets in their homes. As a foster volunteer for SDHS, I have seen first-hand the incredible work the knowledgeable and skilled staff at SDHS provides-from its humane law enforcement work, to its animal care and adoption services, to its community outreach. Case in point-when the Lilac fires threatened 1 Exhibit 4 April 24, 2018 Item #12 Page 27 of 71 lives and homes this past fall, SDHS jumped into action to help communities affected, even in communities in doesn't currently serve. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. Sincerely, Amber Gabrenas SDHS Foster Volunteer Oceanside, CA 2 April 24, 2018 Item #12 Page 28 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:56 AM Tracy Ritzer Subject: Fwd: SDHS Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 23, 2018 at 12:54:16 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca .gov> Subject: FW: SDHS Cindy, I am sending these emails to council, but I am going to copy you on them so you can attach to your agenda bill if necessary. If you are unsure about that, I would check with Sheila in the Clerk's office, but this is the procedure I normally do. {I am not sending them to you to respond to them.) Thanks! Andi From: Barbara Mannino [mailto:b Sent: Friday, March 23, 2018 9:12 AM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: SDHS Please give the SDHS the Carlsbad Animal Services contract. They are a wonderful organization that focuses on the wellbeing and welfare of the animals, and they treat the public, employees and volunteers with respect. They are cost effective. Thank you Sent from Mail for Windows 10 1 April 24, 2018 Item #12 Page 29 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:55 AM Tracy Ritzer Subject: Fwd: SDHS Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 23, 2018 at 18:03:54 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: SDHS From: Robert Klang [mai1to: Sent: Friday, March 23, 2018 10:25 AM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: I'm leaving a portion of my-estate to the San Diego Humane Society which shows my confidence in their ability to deal with our San Diego and County animal needs, so please sign the upcoming expiring contracts with them, you won't be sorry! How can you beat their no kill policy! Thanks much Robert 1 April 24, 2018 Item #12 Page 30 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:55 AM Tracy Ritzer Subject: Fwd: SDHS Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 ci ndy .a nderso n@ca rlsbadca .gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca .gov> Date: March 26, 2018 at 18:40:17 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: SDHS -----Original Message----- From: Judy Alden [mailto: Sent: Monday, March 26, 2018 3:39 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: SDHS I am writing to express my support for the San Diego Humane Society providing the animal services contract for the City of San Diego. As one of the first animal welfare agencies formed in t he country, San Diego Humane Society has approximately 138 years of experience caring for at-risk animals. This extensive experience, along with its caring and committed staff, make San Diego Humane Society the best choice for providing quality animal care to our city. SDHS is a role model fo r animal shelters nationwide, and I truly believe it will exceed objectives for serving both an imals and people in our community. ' Thank you for your consideration. Be Joyful, Judy 1 April 24, 2018 Item #12 Page 31 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:56 AM Tracy Ritzer Subject: Fwd: Animal services contract Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 26, 2018 at 11:47:07 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Animal services contract -----Original Message----- From: Mary Lynn Moseley [mailto: Sent: Friday, March 23, 2018 7:21 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Animal services contract Dear City Council, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of San Diego. This is by far the smartest choice for our community. Last year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of San Diego. San Diego Humane Society already serves six cities throughout the county and its knowledgeable and skilled staff is committed to providing high-quality animal care, as well as community programs. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. Thank you, Mary Moseley Sent from my iPhone 1 April 24, 2018 Item #12 Page 32 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:56 AM Tracy Ritzer Subject: Fwd: Animal services contract Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 26, 2018 at 11:49:29 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Animal services contract From: Judith High [mailto Sent: Saturday, March 24, 2018 12:57 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Animal services contract Please approve the Animal Services contract with the San Diego Humane Society. The SDHS provides excellent care and focuses on the wellbeing and welfare of the animals. They treat their employees, the public and volunteers with respect. They are extremely cost effective. Thank you. Judy High 1 April 24, 2018 Item #12 Page 33 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:56 AM Tracy Ritzer Subject: Fwd: San Diego Humane Society Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 26, 2018 at 11:50:21 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: San Diego Humane Society From: Phillip Hillenmeyer [mailto: Sent: Saturday, March 24, 2018 4:11 PM To: Council Internet Email <CityCouncil@ca rlsbadca.gov> Subject: San Diego Humane Society Dear Mark, I am a volunteer at the San Diego Humane Society and can say with certainty that it is an extremely well run organization that would vastly help with the animal issues in Carlsbad. It is such a positive place that uses all their resources in creative ways. Their dog behavior center is one of the few in the country and prepares dogs to become good pets and not be returned into the system. Their progressive measures help protect the community and will save the city money and time that would free up city workers to attend to other needed services. Contracting with the SDHS will have a positive effect on our city. Sincerely, Phillip Hillenmeyer SDHS Volunteer 1 April 24, 2018 Item #12 Page 34 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:55 AM Tracy Ritzer Subject: Fwd: Important Issue Regarding City of Carlsbad Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date:' March 27, 2018 at 11:52:59 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Important Issue Regarding City of Carlsbad From: April Ghiroli [mailto: Sent: Monday, March 26, 2018 4:55 PM Subject: Important Issue Regarding City of Carlsbad Dear Councilmember, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of Carlsbad. This is by far the smartest choice for our community. Last year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of Carlsbad. San Diego Humane Society already serves six cities throughout the county and its knowledgeable and skilled staff is committed to providing high-quality animal care, as well as community programs. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. Q Warm regards, April Ghiroli 1 April 24, 2018 Item #12 Page 35 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:55 AM Tracy Ritzer Subject: Fwd: Important issue for Carlsbad Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 28, 2018 at 11:01:08 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Important issue for Carlsbad From: Maureen Ghiroli [mailto: Sent: Tuesday, March 27, 2018 7:57 PM Subject: Important issue for Carlsbad Dear City Council members, I am writing to express my support for San Diego Humane Society providing animal services for the city of Carlsbad .. As one of the first animal welfare agencies formed in the country, San Diego Humane Society has 138 years of experience caring for at-risk animals. This extensive experience along with its caring and committed staff make San Diego Humane Society the best choice for providing quality animal care to our city. SDHS is a role model for animal shelters nationwide, and I tru ly believe it will exceed objectives for serving both animals and people in our community. Thank you for your consideration. Maureen Ghiroli 1 April 24, 2018 Item #12 Page 36 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:55 AM Tracy Ritzer Subject: Fwd: San Diego Humane Society -Animal Services Contract Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 {760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: March 28, 2018 at 11:02:15 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: San Diego Humane Society -Animal Services Contract From: Emily Scheerer [mailto: Sent: Tuesday, March 27, 2018 3:06 PM To: Matthew Hall <Matt.Hall@carlsbadca.gov>; Michael Schumacher <michael.schumacher@carlsbadca.gov>; Keith Blackburn <Keith.Blackburn@carlsbadca.gov>; Cori Schumacher <Cori.Schumacher@CarlsbadCA.gov>; Council Internet Email <CityCouncil@carlsbadca.gov> Subject: San Diego Humane Society -Animal Services Contract Dear City Councilmembers, I am writing to express my support for the San Diego Humane Society providing the animal services contract for the City of Carlsbad. As one of the first animal welfare agencies formed in the country, San Diego Humane Society has approximately 138 years of experience caring for at-risk animals. This extensive experience, along with its caring and committed staff, make San Diego Humane Society the best choice for providing quality animal care to our city. SDHS is a role model for animal shelters nationwide, and I truly believe it will exceed objectives for serving both animals and people in our community. Thank you for your consideration. I am a strong believer in the work they do, their mission and their capabilities. Please do what is right for our community and the animals we share it with. 1 April 24, 2018 Item #12 Page 37 of 71 Tracy Ritzer To: Cindy Anderson Subject: RE: Humane Society From: Council Internet Email Sent: Monday, April 02, 2018 8:25 AM Cc: Sheila Cobian <Sheila.Cobian@carlsbadca.gov>; Tammy McMinn <Tammy.Cloud-McMinn@carlsbadca.gov>; Faviola Medina <Faviola. Med ina@ca rlsbadca .gov> Subject: FW: Humane Society Good morning Mayor and Council Members, The email below has been forwarded to staff. We will be in touch if anything is needed from you. Thank you, Morgen (in for Andi) From: Brenna Markle [mailto:b Sent: Friday, March 30, 2018 2:08 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Humane Society Dear City Council, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of San Diego. This is by far the smartest choice for our community. La st year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of San Diego. San Diego Humane Society already serves six cities throughout the county and its knowledgeable and skilled staff is committed to providing high-quality animal care, as well as community programs. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. 1 April 24, 2018 Item #12 Page 38 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:54 AM Tracy Ritzer Subject: Fwd: Humane Society Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760} 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: April 2, 2018 at 11:17:19 EDT To: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Humane Society Hi Cindy, Andi is out sick today so I am forwarding this in her absence. Not sure what she normally says when she sends agenda related emails to you. But pretend I said the same thing! © Morgen From: Brenna Markle [mailto Sent: Friday, March 30, 2018 2:08 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Humane Society Dear City Council, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of San Diego. This is by far the smartest choice for our community. Last year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of San Diego. San Diego Humane Society already serves six cities throughout the county and its knowledgeable and skilled staff is committed to providing high-quality animal care, as well as community programs. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. 1 April 24, 2018 Item #12 Page 39 of 71 Tracy Ritzer To: Cindy Anderson Subject: RE: support for San Diego Humane Society Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email Sent: Monday, April 02, 2018 4:55 PM To: Faviola Medina <Faviola .Med ina@carlsbadca.gov>; Tammy McMinn <Tammy.Cloud- McMinn@carlsbadca.gov>; Sheila Cobian <Shei la.Cobian@carlsbadca .gov> Subject: FW: support for San Diego Humane Society From: Amelia Curtis [mailto:edu@sdhumane.org] Sent: Monday, April 02, 2018 10:33 AM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: support for San Diego Humane Society Dear Mark Packard, I am writing to express my support for San Diego Humane Society providing animal services for the City of San Diego. As one of the first animal welfare agencies formed in the country, San Diego Humane Society has 138 years of experience caring for at-risk animals. This extensive experience along with its caring and committed staff make San Diego Humane Society the best choice for providing quality animal care to our city. SDHS is a role model for animal shelters nationwide, and I truly believe it will exceed objectives for serving both animals and people in our community. Thank you for your consideration. Sincerely, Amelia Curtis, CVA I Education Manager San Diego Humane Society I 619.279.5939 sdhumane.org 1 April 24, 2018 Item #12 Page 40 of 71 2 April 24, 2018 Item #12 Page 41 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, Ap ril 12, 2018 10:52 AM Tracy Ritzer Subject: Fwd: Contract for Animal Control Services San_Diego_Rescue_Coalition_Recommendation_Letter.pdf; ATTOOOOl.htm; Canito.jpg; ATT00002.htm; Cuddlebug.jpg; ATT00003 .htm; Gumby.jpg; ATT00004.htm Attachments: Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 ci ndy .a nderson@ca rlsbadca .gov Begin forwarded message: From: "Council Internet Email" <CityCouncil@carlsbadca.gov> Cc: "Cindy Anderson" <Cindy.Anderson@carlsbadca.gov> Subject: FW: Contract for Animal Control Services From: Victoria & Walt Huffman [mailto: Sent: Monday, April 02, 2018 9:05 PM To: Matthew Hall <Matt.Hall@carlsbadca.gov>; keith.blackburn@carlsbad.ca .gov; Council Internet Email <CityCouncil@carlsbadca.gov>; Michael Schumacher <michael.schumacher@carlsbadca.gov>; Cori Schumacher <Cori.Schumacher@CarlsbadCA.gov> Subject: Contract for Animal Control Services Dear Mayor Hall, Mayaor Pro Tern Blackburn, Councilmember Packard, Councilmember Micheal Schumacher, and Councilmember Cori Schaumacher, As the contract is being negotiated for the San Diego Humane Society (SDHS) to provide Animal Control Services for the City of Carlsbad, I urge that the recommendations outlined by The San Diego Rescue Coalition (see attached letter) be incorporated in this contract: particularly the recommendation that SDHS be required to reach out to rescues for all animals at risk of euthanasia. The County Department of Animal Services already contacts rescues for most City of Carls animals at risk; the San Diego Humane Society should at least do the same. In FY2017, 904 animals considered "unhealthy & untreatable" were euthanized at SDHS. Many ofthese animals could have been saved with the assistance of rescues if rescues were contacted and allowed to exit the animal while the animal was still alive. By definition an "unhealthy & untreatable" animal does not mean the animal can't be saved. It simply means the care required to treat these animals exceeds what a reasonable and caring pet owner 1 April 24, 2018 Item #12 Page 42 of 71 would provide. Animal rescues often are willing to provide this extra care and they should be provided this opportunity. Here are a few examples of animals at SDHS in the last three months who lost their lives (or nearly lost their life) because SDHS didn't reach out to rescues. 1. Canito (SDHS #267643) Canito's story recently was on social media and created quite a furor. He was a 3 year hypoallergenic dog who was designated "unhealthy & untreatable" for anemia and euthanized by SDHS on January 21, 2018. No rescues were contacted for Canito, yet one of the largest and most well known local dog rescues said they would have taken him and treated him if they had been contacted. After Canito's death, a member of the public requested Canito's medical records, but they were told that SDHS doesn't share medical records with the public. However, the County Department of Animal Services provides medical records of any of their animals to the public and free of charge, and this requirement should be included in the City's contract with SDHS. 2. Cuddlebug (SDHS#56161): Cuddlebug the Yorkie was sa id to have dental disease, mammary masses, and back issues. The day before Cuddlebug was scheduled to be euthanized a member of the public asked to adopt her. She was told Cuddlebug wasn't available for adoption, and the next day Cuddlebug was euthanized. No rescues where contacted in behalf of Cuddlebug. 3. Gumby (SDHS#267766, known as Ren at SDHS) Gum by was considered "unhealthy & untreatable" because of severe oral disease. Here's a video of Gum by the night before he was to be euthanized: https://youtu.be/nlfdSFlkqOs A prominent SDHS Adoption Partner was never contacted in his behalf, yet this rescue said they would have exited Gumby if asked. Gumby was never available to the public for adoption, but only because a volunteer asked to adopt him was he saved. He was slated for euthanasia that day. Gumby's SDHS medical records provided to the volunteer who adopted him say Gumby, " ... was determined to be unhealthy and beyond the abilities of our medical and care teams to care for and treat. However, we do not believe he is suffering or unable to experience a quality of life for his remaining time in the right home." Gumby's adopter has addressed all of Gumby's medical issues for less than $500. He's now healthy, happy and the joy of his adopter's life. In an effort to save animal's lives, the Animal Services contract should incorporate the recommendations of the San Diego Rescue Coalition but most importantly require SDHS to contact other rescues for all animals at risk of euthanasia and allow these rescues to exit these animals. Please help save animals who have no voice of their own. Sincerely, Victoria A. Huffman, RTE Founder/President, Animal Alliance of San Diego Holly's Garden Rescue Volunteer, Member of the San Diego Rescue Coalition 2 April 24, 2018 Item #12 Page 43 of 71 Full-time County Department of Animal Services Volunteer 3 April 24, 2018 Item #12 Page 44 of 71 The SDRC's reasonable, efficient, and equitable recommendations follow: The San Diego Rescue Coalition (SDRC) is comprised of local San Diego 501(c)(3) rescue groups who serve to support and reduce the local San Diego County homeless animal population. Combined, the SDRC has many decades of experience and expertise partnering with various Southern California animal controlling agencies with different breeds, species and ages of domesticated animals. A successful partnership between members of the rescue community and animal care and control is vital to providing a superior level of care for animals for years to come. The San Diego Rescue Coalition and rescue community is responsible for the transfer, care and placement of approximately 30% of unclaimed animals entering the county's shelters annually. Based on our collective experiences, what follows are key recommendations that are essential to an effective partnership with rescues: 1. Communication A clear and user-friendly system of communication between animal care and control and all partnering rescues is necessary for animals needing exit once stray holds are met. This includes animals identified as special needs, medical, behavioral, healthy, treatable, manageable, untreatable, or unadoptable (U or UU) according to Asilomar standards. RE COMMENDATIONS: A. Contracted sheltering entities shall implement and use an online database similar to the QC Rescue Track, affording rescues the ability to quickly access full reports on animals and network for placement into our programs, open to all partnered SDHS and DAS rescues. Until such a database can be created, all active rescues shall be notified via email of all animals requiring an exit that fit the rescue's criteria (for exampl~, an all- breed dog rescue shall be notified of all breeds, whereas a Chihuahua rescue shall be nodfied of Chihuahuas and Chihuahua mixes); these requests shall include those animals labeled U or UU. B. For all irremediably suffering animals needing urgent care (including but not limited to: neonates, those parvo-infected, hit by car, or requiring hospitalization), the contracted shelter shall provide pain management and supportive care and call at minimum three rescues actively exiting animals from facility in order to exit said animals prior to same- day euthanizing. C. Rescues shall be provided a 72-hour minimum notification for urgent (animals designated "U") who are being considered for euthanasia. 1 April 24, 2018 Item #12 Page 45 of 71 D. Rescues shall be provided a one-week minimum notification for non-urgent exit requests (those animals not qualifying for euthanasia). E. Rescue groups shall be notified when animals requiring an exit become unavailable due to adoption, rescue, or euthanasia. F. Shelters shall designate a staff member for each site who communicates any supervisory staffing changes with participating rescues. G. Animal control shall provide current and detailed records, including both public and internal medical and behavioral information, to individuals wishing to adopt and/or rescue . H. Pictures and videos of animals interacting with people and/or other animals shall be made available to rescue groups. I. Shelter volunteers shall be able to provide feedback about interactions with animals and that information shall be included in animals' notes and be made available to individuals requesting additional information. J. Rescue partners shall have access to sheltered animals needing exit for their own assessments, within 48 hours. 2. Transparency A shelter's assertion of being no-kill is only as good as the institutional and individual integrity of its staff and supervisors, and the oversight of the community. Public access to animals' medical and behavioral records-as well as shelter communications, protocols, and policies-are essential to ensuring animals are provided responsible care. RECOMMENDATIONS: A. The public shall be provided easily accessible information including annual live exit and euthanasia rates, including euthanasia of animals for medical and/or behavioral reasons, and at owner's request. Exit rates of animals adopted and rescues shall be included and differentiated. B. Animals within San Diego County shall be given an identifying tracking number that does not change among County agencies, and is listed on all paperwork and/or listing for each animal. 2 April 24, 2018 Item #12 Page 46 of 71 C. All available, adoptable, lost, abandoned, and surrendered animals (including those with medical and/or behavioral issues) shall be listed on each shelter's website and available and updated for public viewing at each shelter location. D. Current Asilomar guidelines as they are being implemented and updated shall be provided to all active rescues as well as to the public upon request. 3. Partner Resources The local rescue community currently exits approximately 30% of unclaimed animals needing placement (healthy/treatable, adoptable, special needs, medical and behavioral cases including both U and UU animals). Equitable allocations of resources are essential in shelter-rescue relationships. RECOMMENDATIONS: A. All partnering rescues shall be provided the following, fee-free: transfer and licensing of animals, all necessary vaccinations provided upon exit (DHPP and rabies), microchips, licensing, and spay and neuter of all medically sound animals. B. Partnering rescues shall be provided free/reduced cost medical services (lab work, x- rays, dentals and surgeries) to exit high need medical cases when available. C. If the Spirit Fund is transferred and maintained by the approved contracted animal control agency, the SDRC is requesting funds be primarily earmarked to provide services to animals transferred to partnering rescues. D. A committee, comprised of rescue partners and shelter staff, shall be created to help develop mutually beneficial rescue/shelter practices and maintain open lines of communication. 4. Animal Resources Shelters and rescues exist to protect and care for our most vulnerable citizens-our animals. Our animals' access to safe housing, basic medical care, and reunification services are the heart of what we do. RECOMMENDATIONS: A. No animals should be turned away for intake, regardless of medical or behavioral status, including senior pets. All owner surrender requests shall be given a reasonable timeline to surrender their animals or an opportunity to schedule an appointment time in-person or on line with a maximum wait time of two weeks. Intake counselors may provide 3 April 24, 2018 Item #12 Page 47 of 71 alternative or temporary input for finding a new home for a pet or low cost boarding while owners are awaiting their surrender appointment. B. All Lost and Found animals brought into the shelter shall be posted to the shelter's website within 24 hours. C. Shelters shall treat for reasonable and common medical conditions (including but not limited to: non-contagious skin conditions, eye/ear infection, diarrhea, dry eye, UTI). D. The contracted animal controlling agency shall make every effort to maintain or improve intake and disposition statistics based on the average of the last three years and those statistics must be made available to the public. If intake and disposition statistics are not maintained, a committee must be developed (including rescue and community stakeholders) to assess and find ways to improve these statistics. Along with the designated animal control agency, the San Diego Rescue Coa lition and local rescues look forward to continuing our role as valuable partners in providing solutions for homeless animals in San Diego. It is our belief that this foundation and supportive model for care equitably balances communication, transparency and resources, and has the potential to be one of the most innovative and collaborative in the nation. Th is proposal requires the support of contracting cities, the San Diego County Board of Supervisors, the contracted animal controlling agencies, and its constituents. This partnership will allow local rescues to provide ideal placements for animals needing individualized medical and/or behavioral attention. The above measures will improve efficiency, maximize our collective efforts, and reduce stress for all of us working to serve the animals throughout the County. Together, we can create a safe haven for our animal companions! If the San Diego Rescue Coalition can be of further assistance or provide clarification regarding these recommendations, please contact us at 619-212-5623, or laura@lionelslegacy.org; we are happy to schedule a meeting at your convenience. Respectfully, Alondra Gomez President/Founder, Animal Rescuers Without Borders Adelle Schmitt Founder/President, Dogs Fur Days Susan Cuervo Founder/Director, Holly's Garden Judy Spady Advisor, Holly's Garden 4 April 24, 2018 Item #12 Page 48 of 71 Amy-Pat Rigney Lisa Hamilton Lori Lallo Laura Oliver Robert Harris Dorell Phillips Sackett Faye Schultz Deanna DeFrank Kristin Porter Sarah Ferrara Brigid Hannon Megan Knight Carla Naden Olivia Sudol Cassandra Nuttman Administrator, Horses of Tir Na Nog President, Last Chance at Life All Breed Rescue Founder/President, Lazy Dog Rescue President, Lionel's Legacy Senior Dog Rescue Executive Director, Rescuing Cujo Director, Spay-Neuter Action Project Board President, SPOT Board Member, SPOT Co-founder, San Diego Pittie Parents Executive Director, Second Chance Dog Rescue President, Second Chance Dog Rescue Former Board President, Second Chance Dog Rescue Director, Synergy Animal Hospice Director, Thrive Animal Rescue Founder and President, Wagging Dog Rescue 5 April 24, 2018 Item #12 Page 49 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:52 AM Tracy Ritzer Subject: Fwd: Animal Services Contract Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: April 9, 2018 at 11:10:31 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Animal Services Contract From: Victoria & Walt Huffman [mailto:l Sent: Saturday, April 07, 20187:29 AM To: Matthew Hall <Matt.Hall@carlsbadca.gov>; keith.blackburn@carlsbad.ca.gov; Council Internet Email <CityCouncil@carlsbadca.gov>; Michael Schumacher <michael.schumacher@carlsbadca.gov>; Cori Schumacher <Cori.Schumacher@CarlsbadCA.gov> Subject: Animal Services Contract Dear Honorable Decision Makers, Thank you for taking a moment to review the San Diego Rescue Coalition's core recommendations for the Animal Services Statement of Work and Contract with San Diego Humane Society. These are vital for ensuring best practices for the public and animals. I greatly hope to see these main points incorporated in the final document. Here are the San Diego Rescue Coalition key recommendations. The San Diego Humane Society shall, for all City of San Diego animals entering its facilities: 1 April 24, 2018 Item #12 Page 50 of 71 1. Provide clear communication identifying animal needs between animal care and control and all partnering rescues . 2. Provide any animal 's complete medical and behavioral records upon request to any member of the public. 3. Provide pain management and supportive care to all irremediably suffering animals needing urgent care and contact at minimum three rescues actively exiting from facility in order to exit said animals prior to same-day euthanizing. 4. Provide treatment to animals for common medical conditions (e.g. non- contagious skin conditions, eye/ear infections, diarrhea, dry eye, urinary tract infections). 5. Provide rescues a 72-hour minimum notification for urgent, animals designated "unhealthy & untreatable" who are being considered for euthanasia. 6. Provide rescues a one-week minimum notification for non-urgent exit requests on animals not qualifying for euthanasia. 7. Provide rescues access to sheltered animals needing exit for their own assessments within 48hrs. 8. Provide rescues with notification when animals requiring an exit become unavailable due to adoption , rescue, or euthanasia. 9. Provide rescues fee-free: transfer and licensing of animals, all necessary vaccination upon exit (e.g., for canines, DHPP and rabies), microchips, and spay/neuter of all medically sound animals. 10. Provide rescues free/reduced cost medical services (lab work, x-rays, dentals, and surgeries) to exit high need medical cases when available. 11. Provide a designated staff member for each site to communicate pertinent changes in staffing or operations with partnering rescues. 12. Provide public access to live exit and euthanasia rates, with exit rates of animals adopted and rescued included and differentiated. 2 April 24, 2018 Item #12 Page 51 of 71 13. Provide public access to the most current San Diego Animal Welfare Coalition Asilomar guidelines. 14. Provide identifying tracking numbers issued to all animals within San Diego County. These tracking numbers shall not change among County agencies and this number shall be noted on all paperwork and listings for each animal. 15. All available, adoptable, lost, abandoned, and surrendered animals (including those with medical and/or behavioral issues) shall be listed on the shelter's website and available and updated for public viewing. 16. Create a committee of rescue partners and shelter staff to help develop mutually beneficial rescue/shelter practices and maintain open lines of communication. 17. Not turn away any animal for intake, regardless of medical or behavioral status, including senior pets. 18. Provide a reasonable timeline for owner surrender requests or an provide an opportunity for owner's surrendering their animals to schedule an appointment time in-person 1or online with a maximum wait of two weeks. 19. Post all lost and found animals on the shelter's website within 24 hours. [µplease take a few minutes to watch the following video and see the incredible impact the San Diego Rescue Coalition has on the less fortunate animals of Carlsbad. Their faces tell you why it is so important for Animal Services to work along side rescue groups: https ://m. youtu be. com/watch ?v=Ww29 M2 D X68c With gratitude for your thoughtful consideration and in behalf of the animals within the City of Carlsbad . Victoria A. Huffman, RTE 3 April 24, 2018 Item #12 Page 52 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:52 AM Tracy Ritzer Subject: Fwd: Animal services Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 {760) 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: April 9, 2018 at 16:00:18 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: Animal services -----Original Message----- From: Carmen Altamirano [mailto: Sent: Monday, April 09, 2018 10:27 AM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Animal services Dear City Council, I am writing today to ask that you please vote in favor of San Diego Humane Society providing the animal services for the City of San Diego. This is by far the smartest choice for our community. Last year alone, SDHS's lifesaving work directly impacted more than 55,000 animals and 550,000 people in our region. Imagine how many more animals and people could be helped if their services were expanded to the City of San Diego. San Diego Humane Society already serves six cities throughout the county and its knowledgeable and skilled staff is committed to providing high-quality animal care, as well as community programs. SDHS is the most qualified choice for assuming this contract. I support San Diego Humane Society's effort to expand and enhance services for animals in our region, and I hope you will too. Carmen Altamirano Carlsbad, CA Sent from my iPad 1 April 24, 2018 Item #12 Page 53 of 71 Tracy Ritzer From: Sent: To: Cindy Anderson Thursday, April 12, 2018 10:52 AM Tracy Ritzer Subject: Fwd: SDHS Follow Up Flag: Flag Status: Cindy Anderson Carlsbad Police Department 2560 Orion Way Carlsbad, CA 92010 (760} 931-2170 cindy.anderson@carlsbadca.gov Begin forwarded message: Follow up Flagged From: Council Internet Email <CityCouncil@carlsbadca.gov> Date: April 9, 2018 at 18:33:33 EDT Cc: Cindy Anderson <Cindy.Anderson@carlsbadca.gov> Subject: FW: SDHS -----Original Message----- From: Tori's Yahoo [mailto: Sent: Monday, April 09, 2018 2:45 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: SDHS Dear Mr. Packard, I would like to express my strong support for San Diego Humane Society providing the animal services for the City of San Diego. I am in favor of this expansion because it would streamline operating efficiencies, expand hours of services and coverage, and create a safety-net for pet families throughout the City of San Diego to the benefit of taxpayers in our region. San Diego Humane Society has performed lifesaving work for animals in our community since 1880, and its animal care services have proven to be exceptional time and time again. I am confident that SDHS is the best choice to provide animal care in our community. Thank you, Tori Zwisler 1 April 24, 2018 Item #12 Page 54 of 71 Cindy Anderson From: Sent: Cc: Council Internet Email Tuesday, April 17, 2018 11 :15 AM Cindy Anderson Subject: FW: Animal Services Support for San Diego Humane Society From: reniegraham Sent: Tuesday, April 17, 2018 10:55 AM To: Matthew Hall <Matt.Hall@carlsbadca.gov> Subject: Animal Services Support for San Diego Humane Society All Receive -Agenda Item # Jl For the Information of the: CITY COUNCIL / ACM /CA /cc Date "I •2.'1 ·I 'ICM _L COO ./ Dear Council, I would like to express my strong support for San Diego Humane Society providing the animal services for the City of San Diego. I am in favor of this expansion because it would streamline operating efficiencies, expand hours of services and coverage, and create a safety-net for pet families throughout the City of San Diego to the benefit of taxpayers in our region. San Diego Humane Society has performed lifesaving work for animals in our community since 1880, and its animal care services have proven to be exceptional time and time again. I am confident that SDHS is the best choice to provide animal care in our community. Please support this smart choice for San Diego. Thank you, Irene and Dennis Graham 1 April 24, 2018 Item #12 Page 55 of 71 Cindy Anderson From: Sent: Cc: Subject: Council Internet Email Monday, April 16, 2018 9:28 AM Cindy Anderson FW: in support of SD Humane taking over DAS duties From: Audra Scully Sent: Saturday, April 14, 2018 8:12 PM To: Matthew Hall <Matt.Hall@carlsbadca.gov>; Keith Blackburn <Keith.Blackburn@carlsbadca.gov>; Council Internet Email <CityCouncil@carlsbadca.gov>; Michael Schumacher <michael.schumacher@carlsbadca.gov>; Cori Schumacher <Cori.Schumacher@CarlsbadCA.gov> Subject: in support of SD Humane taking over DAS duties Hi, I'm a Carlsbad resident and former long-term volunteer at DAS-North. Why don't I volunteer there anymore after over 5 years? Because DAS is not well run. I overlapped with Keith Blackburn for many years there; he volunteered with dogs, and I volunteered with cats. I fully support the San Diego Humane taking over the duties at DAS-North and any other DAS-South/Central. And I have been a long term donor to SD Humane. I've seen how it works at DAS, and it's not good. The animals need the.San Diego Humane to take over. I think SD Humane will do a wonderful job running North, South and Central. One special shout out for one DAS employee who I hopes get rehired to the SD Humane if the Humane takes over: Kathy King. She epitomizes the exception the rule at DAS, and she truly cares about the animals at DAS & is a hard worker. She's a big reason I was able to hang on volunteering many hours at DAS-North for over 5 years. Thank you. Sincerely, Dr. Audra Scully Carlsbad, CA 92011 1 April 24, 2018 Item #12 Page 56 of 71 Cindy Anderson From: Sent: Cc: Subject: Council Internet Email Monday, April 16, 2018 9:28 AM Cindy Anderson FW: Support for San Diego Humane Society providing services to Carlsbad From: Kristen Diederich [mailto: Sent: Sunday, April 15, 2018 6:53 PM To: Matthew Hall <Matt.Hall@carlsbadca.gov>; Keith Blackburn <Keith.Blackburn@carlsbadca.gov>; Council Internet Email <CityCouncil@carlsbadca.gov>; Michael Schumacher <michael.schumacher@carlsbadca.gov>; Cori Schumacher <Cori.Schumacher@CarlsbadCA.gov> Subject: Support for San Diego Humane Society providing services to Carlsbad Dear City Council, I am writing to express my support for San Diego Humane Society providing animal services for the City of Carlsbad and to ask that you vote in favor of this move. As a volunteer at SDHS, I see firsthand the high quality of care the Humane Society provides to animals, not to mention the positive community programs they offer. They are the best choice to take over responsibility for animals in our community. Please support this smart choice for the animals -and people -of Carlsbad. Sincerely, Kristen Diederich 1 April 24, 2018 Item #12 Page 57 of 71 Cindy Anderson From: Council Internet Email Sent: Cc: Monday, April 16, 2018 9:09 AM Cindy Anderson Subject: FW: San Diego Humane Society Contract -----Original Message----- From: Sandra Cuen [mailto:s Sent: Saturday, April 14, 2018 9:50 AM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: San Diego Humane Society Contract Dear City Council members, I am a volunteer along with my 2 teenage kids at the SDHS, PAWSe3e3program for the past 6 YEARS. WE are writing to express OUR support for the San Diego Humane Society providing the animal services contract for the City of San Diego. As one of the first animal welfare agencies formed in the country, San Diego Humane Society has approximately 138 years of experience caring for at-risk animals. This extensive experience, along with its caring and committed staff and volunteers make San Diego Humane Society the best choice for providing quality animal care to OUR city. SDHS is a role model for animal shelters nationwide, and WE TRULY BELIEVE it will exceed objectives for serving BOTH ANIMALS and PEOPLE in OUR community. Thank you for your consideration, Sandra, Adriana & Dante Cuen Adopted pet family; Natashaw Oliverw Soffa W Estherw Flynnw Elijah {PSD)0 Sent from my iPhone 1 April 24, 2018 Item #12 Page 58 of 71 Cindy Anderson From: Council Internet Email Sent: Cc: Monday, April 16, 2018 9:05 AM Cindy Anderson Subject: FW: HU MAIN SOCIETY CONTRACTS -----Original Message----- From: Vicky [mailto:v Sent: Friday, April 13, 2018 6:00 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: HU MAIN SOCIETY CONTRACTS I am writing to express my support for San Diego Humane Society providing animal services for the City of San Diego. As one of the first animal welfare agencies formed in the country, San Diego Humane Society has 138 years of experience caring for at-risk animals. This extensive experience along with its caring and committed staff make San Diego Humane Society the best choice for providing quality animal care to our city. SDHS is a role model for animal shelters nationwide, and I truly believe it will exceed objectives for serving both animals and people in our community. Thank you for your consideration. Vicky Cibrian Sent from my iPad 1 April 24, 2018 Item #12 Page 59 of 71 Cindy Anderson From: Council Internet Email Sent: Cc: Monday, April 16, 2018 9:04 AM Cindy Anderson Subject: FW: San Diego Humane Society Contracts From: gina= Behalf Of g Sent: Friday, April 13, 2018 5:40 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: San Diego Humane Society Contracts Dear San Diego City Council, I would like to express my strong support for San Diego Humane Society providing the animal services for the City of San Diego. I am in favor of this expansion because it would streamline operating efficiencies, expand hours of services and coverage, and create a safety-net for pet families throughout the City of San Diego to the benefit of taxpayers in our region. San Diego Humane Society has performed lifesaving work for animals in our community since 1880, and its animal care services have proven to be exceptional time and time again. I am confident that SDHS is the best choice to provide animal care in our community. Please support this smart choice for San Diego. Gina Benedetto 1 April 24, 2018 Item #12 Page 60 of 71 Carlsbad Police Department April 24, 2018 Animal Control Contract April 24, 2018 Item #12 Page 61 of 71 Contract •FY2018-19 Contract: $941,341 •Contract Term: –Begins July 1, 2018 –Thirty-six (36) months –Two one-year options to renew •Future annual costs determined by total calls for service, animal intake, and current population of all new contract cities April 24, 2018 Item #12 Page 62 of 71 San Diego Humane Society •1880 –San Diego Humane Society established •2010 –Merged with North County Humane Society and added Oceanside and Vista April 24, 2018 Item #12 Page 63 of 71 San Diego Humane Society •2014 –Merged with Escondido Humane Society, PAWS San Diego, and Project Wildlife –Added Poway, San Marcos, Escondido, and 6 Native American Reservations •2017 –Added City of Imperial Beach April 24, 2018 Item #12 Page 64 of 71 SDHS Campuses •Oceanside •Escondido •San Diego OceansJdr') Vista va11.,.~"' c.~.~ @ Q S..nMaccos U Escondido Encm4tes ....... 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Chula Vista ® ® ""'"' " t'ine:V•Pey April 24, 2018 Item #12 Page 65 of 71 Euthanasia Stats •San Diego Humane Society has not euthanized any healthy or treatable animals since 2001 •The San Diego Animal Welfare Coalition reached zero euthanasia of healthy and treatable animals in 2015 •Through partnerships, SDHS placed 2,724 unhealthy/untreatable animals into loving homes in the past 3 years April 24, 2018 Item #12 Page 66 of 71 Euthanasia Stats Getting to Zero 2,912 2012/2013 2013/2014 2014/2015 2015/2016 2016/2017 • SDAWC Coalition 2,912 1,662 1134 10 0 •SDHS 0 0 0 0 0 April 24, 2018 Item #12 Page 67 of 71 Annual Intake & Live Release ~ Annual Animal Intake 45,556 Annual Shelter Intake (2016/2017) San Diego Humane 16,249 Society Department of Animal 21,474 Services Chula Vista Animal Care 4,407 Facility El Cajon Animal Shelter 1,800 Rancho Coastal Humane 1,036 Society Coronado Animal Care 353 and Control Friends of Cats 237 Combined Live Release Rate 88% Live Shelter Release San Diego Humane Society Department of Animal Services Chula Vista Animal Care Facility El Cajon Animal Shelter Rancho Coastal Humane Society Coronado Animal Care and Control Friends of Cats Rate (2016/2017) 94% 85% 82% 92% 97% 97% 86% April 24, 2018 Item #12 Page 68 of 71 SDHS Law Enforcement •Calls for Service to SDHS HLE Officers range from barking dogs and animals running at large to felony neglect and abuse, hoarding and animal fighting rings •SDHS HLW Officers have full police powers and can employ a variety of enforcement tactics from writing citations to arrest and criminal investigation •SDHS also provides first responders for County-wide disaster support including large animal evacuation, red cross shelter support for families with pets and deploying behind fire lines to rescue animals in need April 24, 2018 Item #12 Page 69 of 71 Other Services •3,520 San Diego families were provided resources to be able to keep their pets in the home •800,099 free animal meals were provided to San Diego families to help alleviate the cost associated with purchasing food •6,230 San Diego family pets were altered though the community Spay and Neuter program •2,797 San Diego families were provide behavior assistance through San Diego Humane Societies helpline, public and private training classes/workshops April 24, 2018 Item #12 Page 70 of 71 Recommendations •Staff recommends the adoption of a resolution authorizing the City Manager to execute the animal services agreement with the San Diego Humane Society for animal control services in Fiscal Year 2018-19 in an amount not to exceed $941,341. April 24, 2018 Item #12 Page 71 of 71