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HomeMy WebLinkAbout2020-07-22; Library Board of Trustees; ; Library Services during COVID-19ITEM #8 Meeting Date: July 22, 2020 To: Library Board of Trustees From: Suzanne Smithson, Library & Cultural Arts Director Staff Contact: Suzanne Smithson, Library & Cultural Arts Director suzanne.smithson@carlsbadca.gov Subject: Library Services during COVID-19 Recommended Action Receive report. No action needed. Executive Summary/Discussion Director Smithson will update the board on Carlsbad’s library services and programs during the COVID- 19 pandemic. Next Steps None. Fiscal Analysis None. Public Notification This item was noticed in accordance with the Ralph M. Brown Act (California Government Code Section 54950 et seq.), published and distributed at least 24 hours prior to the special meeting date and time. Exhibits None. LIBRARY BOARD OF TRUSTEES Library Services during COVID-19 July 2020 update prepared for The Library Board of Trustees I I Supporting the Community •WiFi availability Dove children’s garden, Cole patio area •Enhanced webpages Library@Home & Bibilioteca en Casa, digital services •Adjusted due dates currently September 8 •REALM study REopening Archives, Libraries, & Museums I I Cultural Arts •At-home Art Projects with instructional videos and hands-on activities •Virtual Club Pelican nature and art in cooperation with the children’s division and Batiquitos Lagoon •Artist Talk new series highlighting local musicians with interview by MiraCosta music faculty member and performance clips I I Genealogy & Carlsbad History •Increased remote access to genealogy databases •Launched Branching Out on-demand video series •Added Ancestry Library Edition •Added American Ancestors •America’s Genealogy Bank •Archives Unbound •Fold3 •HeritageQuest •Newspapers.com •Using wildcards in Ancestry Library Edition •Non-military records in Fold 3 + 361 % + 500 % I I Branching Out Expand your genealogy research with online resources Cear1sbad CilyLibmry Genealogy & Carlsbad History •Increased remote access to genealogy databases •Launched Branching Out on-demand video series •Transcribed half of the oral history collection •Provided remote research services •Continued monthly genealogy programming thanks to partnership with NSDCGS 4 webinars attendees June I I Bilingual Services •Provided remote reference services •Sent postcard to advertise library services •Added Spanish eBooks and eAudio books •Continued to host Spanish Book Club meetings •Assisted with Bilingual Storytime I I { Carlsbad City Library was live. June 10 at 9:55 AM 11'1 Welcome to Family Storytime with Ms. Mayra. 0 0 Emily Bruce and 24 others r/:J Like CJ Comment 1 Comment p Share ( library All books in Spanish in What's New? See what's new! Here are all the books our busy librarians have been adding to our collection. Listing 186 books . Includes: Fiction (117), Literature (52). Romance (45), and more. 8 Preferences Refine :' ****~ 1( Patria Fernando Aramburu Shelf Literacy Services •Awarded 2 Career Online High School scholarships –10 students enrolled in the program •Supported learners and tutors remotely –65 matched pairs in program –10 pairs working remotely –163 volunteer hours –Piloted Learning Upgrade app -~-I I -=-= LEARNING UPGRADE® • I . Cataloging & Technical Services •Added 400% more eBooks over June 2019 •Cataloging at 80% of normal •New additions to print collection at 98% of normal •Returned to fulfilling Interlibrary Loan requests •Developed plan to contact patrons with purchase requests •Reclassified young adult fiction by genre I I ~~ ll'i-' 1 ., IT\E . -·1••~-- fLINN Carls5ad Ci!¾ Library •3018 Virtual Reference Questions.•Increase of 74% from May to June. •LIBCHAT 225 Questions. •93 in May•132 in June. Reference Division •Virtual Book Club •3 Teen Summer Reading Adventure Program •Customer Comment 3 A Summer Reading Adventure staff efforts for May-June •Five grade/age based SRA opportunities •189 learning activities •Eight engaging youth digital experiences •Fourteen summer reading lists •Eleven virtual storytime programs I I Curbside Service: It takes a Library •Check outs per person have increased: •1.8 to 3.1 at Dove •1.7 to 3.8 at Cole •0.4 to 3.8 at the Learning Center •June 1 started with appointments only •June 23 combination of appointments and drop in •July 6 transitioned to all drop in. I I