HomeMy WebLinkAbout2005-01-19; City Council; MinutesMINUTES
SPECIAL MEETING OF:
DATE OF MEETING: January 19,2005
TIME OF MEETING:
PLACE OF MEETING:
CITY COUNCIL SPECIAL MEETING
11 :00 a.m. - 1:00 p.m.
1635 FARADAY, ROOM 173A
The Mayor called the meeting to order at 11 :00 a.m.
Council Members were present as were the City Manager and the City Attorney.
Mayor Pro Tem Hall and all
The Mayor called on Council Members to give reports on their regional roles and
assignments as necessary. Mayor Pro Tem Hall and Council Member Sigafoose
attended the Carlsbad Chamber of Commerce meeting and reported that it will be
proposing a business improvement district and outlined the concept. The Mayor
referred the matter to the City Manager to return at a future with a report and
recommendation on this proposal. There were no other Council Member reports.
The City Manager introduced Administrative Services Director Elliott who, in turn,
introduced the “Wireless Broadband Feasibility Study” dated December 7, 2004 (on file
in the City Clerks office) as prepared by a group of senior students at California State
University San Marcos. The report was prepared by senior students Mark Breeden,
Kate Furlong, Roger Herzler, Lisa Sachs, and Arnold Schliewack. Mr. Breeden gave an
overview of the report and discussed the progress and status of wireless networks
throughout California and elsewhere in the country highlighting the positive experience
of the wireless network in the City of Encinitas. It has been extremely successful and is
currently undergoing an expansion. It is not sponsored by the city but by private
entities.
Mr. Herzler explained potential solutions for the City of Carlsbad. The report
recommends:
o Formation of a wireless working group
o Hiring of wireless expert consultants
o A report and recommendation by a time certain period (the recommendations are
set forth on page 68 of the report).
The Mayor and Council Members thanked the students for their excellent presentation
and expressed the desire for further future discussions.
The Mayor then called on Senior Management Analyst Garuba who introduced the
Carlsbad Public Opinion Survey Report - 2004 (on file in the City Clerk’s office) and
team members who worked on the report and introduced Allen Risley, Associate
Director of the Social and Behavioral Research Institute of California State University
San Marcos and Michael Large, Ph.D. Mr. Risley presented a summary of the report
with the aid of slides. This is the fifth annual survey. It is the result of a random 1,020
telephone calls to citizens of Carlsbad. He continued with the results of the survey
discussing services provided directly by the City e.g. police and fire services, and
discussed services provided by contractors or franchisees:
o Trash collection
o Recycling hazardous waste
o Cable TV
He next discussed the evaluation of City streets, road conditions, parks, traffic,
circulation, park conditions, street and median maintenance. He continued with a
discussion of other topics, which included:
o Access to City information
o Information dispersal
o Land use and development issues/balance
The Mayor called for a short recess at 12:lO p.m. and Council resumed for a working
lunch at 12:20 p.m.
Mr. Risley continued with the results of the survey as it pertained to the Carlsbad Village
area, including frequency of visits to the Village area and citizens’ overall impression of
the Village including its attributes.
Mr. Risley then reported the results on the ratings of City government, the quality of life
for the citizens of the City and their evaluation of City government. He then concluded
the report and the Mayor asked for questions from staff and citizens present. Citizen
Norman Duncan asked about traffic safety and Building Department and Code
Enforcement Manager Pat Kelley explained that the State of Effectiveness Report will
be presented to the City Council at its workshop of January 24 and January 25 and will
include data on traffic safety.
The Mayor called for public comment and there being none, the Mayor then thanked all
for their thorough presentations and the Council for its diligent attention and adjourned
the special meeting at 1258 p.m.
City Attorney as Clerk Pro Tem
Dated
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City of Carlsbad 2004 Public Opinion Survey Report
Conducted for:
City of Carlsbad
Conducted by:
The Social and Behavioral Research Institute
January, 2005
Study Team:
Richard T. Serpe, Ph.D., Director
Allen J. Risley, M.A.; Associate Director
Michael D. Large, Ph.D.; Quantitative Study Director
Lon Brown Large, M.A.; Survey Study Director
Gina Cataldo, B.A.; Field Research Coordinator
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
Table of Contents
INTRODUCTION .......................................................................................................................... 1
DATA .............................................................................................................................................. 2
RESULTS ....................................................................................................................................... 4
Respondent Demographics ......................................................................................................... 4
City Services ............................................................................................................................... 7
City-Provided Services ........................................................................................................... 7
Contracted Services ............................................................................................................... 10
Lighting and Landscape ........................................................................................................ 13
Wireless Internet Access ....................................................................................................... 14
City Conditions ......................................................................................................................... 15
City Streets ............................................................................................................................ 15
City Parks .............................................................................................................................. 17
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City Information. ....................................................................................................................... 18
Information Resources .......................................................................................................... 18
Rating of Information Dispersal ........................................................................................... 31
Evaluation of City Government ................................................................................................ 33
Confidence in Carlsbad City Government ............................................................................ 33
Attitudes toward the City of Carlsbad .................................................................................. 39
City Land Use Balance ......................................................................................................... 50
Resident Behaviors and Attitudes ............................................................................................. 55
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Environmental Programs ....................................................................................................... 55
Storm Water Pollution .......................................................................................................... 57
Carlsbad Village Area ........................................................................................................... 60
Quality of Life ........................................................................................................................... 69
Evaluation of the Quality of Life in Carlsbad ....................................................................... 69
Improving the Quality of Life in Carlsbad ........................................................................... 85
Community Group Involvement ............................................................................................... 86
City Features ............................................................................................................................. 87
SUMMARY .................................................................................................................................. 88
APPENDIX A ............................................................................................................................... A1
APPENDIX B ............................................................................................................................... B1
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
City of Carlsbad Public Opinion 2004 Survey Report
INTRODUCTION
A public opinion survey of residents in the City of Carlsbad was conducted in the Fall of
2004. The survey addressed the attitudes of city residents concerning cityprovided services,
facilities, and issues, and included a number of demographic questions.
The survey was conducted for the City of Carlsbad by the Social and Behavioral
Research Institute at California State University San Marcos. This is the fifth year the Social and
Behavioral Research Institute has conducted this survey for the City of Carlsbad. This report
summarizes the results of this telephone survey; it contains a description of the data and an
elaboration of the results of the survey.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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DATA
The information in this report is based on 1,020 telephone interviews conducted with
adult residents in the City of Carlsbad in 2004, along with data collected in the years 2000
through 2003. Respondent household telephone numbers were selected for contact using
randomdigit-dial methodology. Using this methodology, all listed and unlisted residential
telephone numbers within a geographic boundary have an equal chance for inclusion in the
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sample. The interviews were conducted with respondent households from two regions in the
City of Carlsbad: North and South. The North Region included residents in the 92008 zip code,
and the South Region included residents in the 92009 zip code. Approximately 500 interviews
were conducted per region.
The questionnaire used for this study is similar to those used for the City of Carlsbad in
the previous four years. The questionnaire was designed by SBRI in consultation with City of
Carlsbad staff. Within the body of the report, comparisons are made between results for these
years. The interview questions can be found in Appendix A.
All interviews were conducted by paid SBFU staff members using the SBRI's state-of-
the-art Computer Assisted Telephone Interviewing (CATI) system, under the supervision of
SBRI's professional staff. Interviewers participate in a general, three-day training program when
hired. Additionally, a three to four hour training session was conducted at the outset of this
project. During the training session, the interviewers read through the questionnaire, conducted
practice interviews, and participated in a debriefing to resolve questions that arose during the
training session. SBRI's supervisory staff employs a silent monitoring system to listen to
interviews reahime for quality control purposes.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 2
Interviewing for this study was conducted between August 4'h and September 12'h, 2004,
on-site at the SBRI office at California State University San Marcos. Scheduling of the
interviewing sessions was arranged to insure that a representative sample of Carlsbad households
were contacted. Up to 15 call attempts were made to telephone numbers before retiring the
numbers. The large number of call attempts were made in order to allow Carlsbad residents with
busy schedules and lifestyles to have enough opportunities to participate in the survey.
SBRI interviewers made 47,745 telephone calls during the course of the study, with an
average completed interview length of 19.3 1 minutes. The response rate for the survey was
46.04 percent. This response rate was calculated using methodology supported by the Council of
American Survey Research Organizations (CASRO) and the American Association of Public
Opinion Researchers (MOR). The formula used was CASRO response rate formula RR4.
The results presented in this report are based on a sample of Carlsbad residents, and as
such should be viewed as an estimate of the opinions of Carlsbad residents. The margin of error
for this sample survey is +/-3 percent. SBRI conducted statistical analyses for this report using
standard appropriate statistical procedures and measures, reporting statistically significant results
at the 95%-confidence level. Documentation of the statistical tests employed by SBRI are
archived and available for client review.
City of Carlsbad 2004 Public Opinion Survey Report; SBlU
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RESULTS
Respondent Demomaphics
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This section provides a description of the Carlsbad residents surveyed in 2004. These
findings are very consistent with the demographics in the previous years of the study. The data
come from interviews with 510 residents in the North Region and 5 10 residents in the South
Region of Carlsbad.
As is typical with telephone surveys in general and the previous Carlsbad public opinion
surveys, 39.8 percent of those responding were male and 60.2 percent were female. These
respondents had lived in Carlsbad an average of 10.85 years, and averaged 48.51 years of age,
ranging from 18 to 91 years old. Table 1 shows the distribution of the race/etbnicity of the
respondents in 2004.
’The ‘‘%lid Percent” in the table represents the percent of the valid responses, as opposed to the “Percent”
which refers to the percent of the total sample.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 1: Race of Respondent - 2004.
Cumulative
Freauencv Percent Valid Percent Percent
Valid 1 WhitelCaucasian 859 84.2 88.7 88.7
2 African American or Black 6 .6 .6 89.4
3 Asian 36 3.5 3.7 93.1
4 American Indian, Aleut,
Eskimo
5 Hispanic or Latino
6 Other
Total
Missing 8 Don't Know
9 Refused
Total
Total
6 .6 .6 93.7
54 5.3 5.6 99.3
7 .7 .7 100.0
968 94.9 100.0
7 .7
45 4.4
52 5.1
1020 100.0
Table 2 displays the annual household income of the respondents. The table shows that
over half (55.7%) of the respondents in 2004 had total household incomes of $75,000 or more.
Just under a quarter (23.8%) of the respondents reported a total household income of $125,000 or
more.
City of Carlsbad 2004 Public Opinion Survey Report; SBFU
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Table 2: Total Household Income Last Year (2003) Before Taxes.
Cumulative
Frequency Percent Valid Percent Percent
Valid 1 Under$25,000 42 4.1 5.1 5.1
2 $25,000 to Under $35,000 49 4.8 5.9 11.0
3 $35,000 to Under $50,000 109 10.7 13.2 24.3
4 $50,000 to Under $75,000 165 16.2 20.0 44.3
5 $75,000 to Under $100,000 146 14.3 17.7 62.0
6 $100,000 to Under
$1 25,000
7 $125,000 to Under
$150,000
8 $1 50,000 to Under
$200,000
117
59
68
11.5
5.8
6.7
14.2
7.2
8.3
76.2
83.4
91.6
9 $200,000 and Above 69 6.8 8.4 100.0
Total
Missing 98 Don‘t Know
824 80.8 100.0
35 3.4
99 Refused 161 15.8
Total 196 19.2
Total 1020 100.0
In 2004,79.5 percent Carlsbad residents owned their home, and 20.5 percent said they
were renting. These percentages are very consistent with previous years. Less than a third
(29.0%) of the respondents worked within Carlsbad city limits.
Also similar to previous years, there was an average of 2.55 people in the households,
and 32.5 percent of the households had at least one child. Of those households with children,
there was an average of 1.83 children in the household, and in all households there was an
average of 0.59 children.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Citv Services
City-Provided Services
Residents gave their opinions about the services provided by or through the City of
Carlsbad. Each respondent was asked how they would rate (from poor to excellent) a number of
city-provided services. As the following tables show, the cityprovided services addressed in the
survey were rated as good or excellent by most people, and have been consistently positive over
the five years of the surveys.
Tables 3 and 4 show that both fire protection and police services received very good
ratings. Over 90 percent of the respondents in 2004 rated these services as good or excellent.
These tables reveal an interesting pattern for both frre protection and police services; the
distributions of ratings were higher in 2001 and 2003 than they were in 2000,2002, or 2004.
Table 3: Fire Protection Services Rating by Year.
YEAR Study Year
1 2000 2 2001 3 2002 4 2003 5 2004 Total
QSERV3 I Poor Count 7 5 4 1 3 20
% within YEAR 3% .6% .S% .I% .4% .S%
2 Fair Count 26 17 12 13 31 99
Rating % within YEAR 3.1% 2.1% 1.5% 1.6% 4.0% 2.4%
Fire
Protection
Services
3 Good Count 39s 337 395 344 336 1807
%within YEAR 47.5% 41.3% 48.2% 41.6% 43.7% 44.5%
4 Excellent Count 404 457 409 469 399 2138
% within YEAR 48.6% 56.0% 49.9% 56.7% 51.9% 52.6%
Total Count 832 816 820 827 769 4064
% within YEAR 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 4: Police Services Rating by Year.
12000 2 2001 3 2002 4 2003 5 2004 Total
QSERV4 1 Poor count 24 16 15 14 17 86
YO within YEAR 2.6% 1.7% 1.6% 1.5% 1.9% 1.90h Police
services bting 2 Fair count 64 45 66 57 56 288
%withiUYEAR 7.0% 4.8% 7.0% 6.1% 6.2% 6.2%
3 Good count 445 408 470 412 447 2182
%*YEAR 48.8% 43.6% 50.1% 44.3% 49.2% 47.2%
4 Excellent count 319 466 388 448 388 2069
%wiminYEAR 41.6% 49.8% 41.3% 48.1% 42.7% 44.1%
Total count 912 935 939 93 1 908 4625
%wililinYEAR 100.0% 100.0% 100.0% 100.0% 100.0% 100.0??
As indicated above, city services have been rated favorably by the majority of the
respondents. When a respondent gave a poor rating to a city service, they were asked why they
rated the service as poor. Their reasons for the poor ratings are found in Appendix B.
Respondents also provided a general, overall rating of the city services. Almost all
(90.4%) of the residents in 2004 gave an overall rating of the city services that was good or
excellent. This is illustrated in Table 5. The ratings were higher in 2001 through 2003 than they
were in 2000 and 2004.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 5: Overall City Services Rating by Year.
YEAR studyyear
12000 2 2001 3 2002 4 2003 5 2004 Total
QGENSRV 1 Poor Count 9 3 7 5 10 34
%WithinYErn .9% .3% .7% .5% 1 .o% .I%? overall
City savicg 2 Fair Count 74 41 45 40 85 285
Rating %WithinYErn 7.5% 4.1% 4.5% 4.0?? 8.6% 5.7??
3Good count 614 612 618 599 545 2988
%wahinYErn 62.6% 6 1.3% 61.1% 59.8% 54.9% 60.0%
4 Excellent Count 284 342 34 1 357 353 1677
%withinYEAR 29.0?? 34.3% 33.7% 35.7?? 35.5% 33.6%
~~~~ Total Count 98 1 998 101 1 1001 993 4984
100.0% 100.0% 100.0% %withinYEAR 100.0% 100.0% 100.0%
Overall city services ratings did not vary by region or income level of the resident.
However, the overall ratings of the city services did vary slightly by length of residence. Figure
1 shows that newer residents (those who have lived in the City of Carlsbad for six years or less)
rated services in general more positively than long-time residents (those living in Carlsbad for
more than six years).
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Figure 1 : General Service Rating by Length of Residence.
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100
90
80
70
60
50
40
30
20
hgth of Residence
mewer Resident
ng-time Resident
Poor Fair Good Excellent
Overall City Services Rating
Contracted Services
In addition to the city provided services, respondents were also asked about services
contracted from outside agencies. The contracted services respondents were asked about are (1)
trash collection, (2) hazardous waste disposal, (3) recycling collection, and (4) cable television.
Most of these services were rated as good or excellent by most people.
Table 6 reveals a slight dip in the ratings of the trash collection service in 2002, but
overall, ratings are very positive with 87.3 percent of the respondents offering a rating of good or
excellent in 2004. The residents’ ratings of the hazardous waste disposal service also tended to
be positive. Table 7 shows that hazardous waste disposal ratings in 2003 and 2004 were more
positive than they had been in the previous years.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
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Table 6: Trash Collection Rating by Year.
YEAR Studv Year
1 2000 2 2001 3 2002 4 2003 5 2004 Total
QOurSRVl 1 Poor count 35 43 63 16 26 I83
%within YEAR 3.5% 4.3% 6.3% 1.6% 2.6% 3.1% Trash
Collection Rating 2 Fair Count 131 142 142 98 102 615
%within YEAR 13.3% 14.2% 14.2% 9.9% 10.1% 12.3%
3 Good Count 501 475 508 520 492 2496
% within YEAR 50.7% 47.4% 50.7% 52.4% 48.7% 50.0%
4 Excellent Count 321 343 289 359 390 1702
%within YEAR 32.5% 34.2% 28.8% 36.2% 38.6% 34.1%
Total Count 988 1003 1002 993 1010 4996
% within YEAR 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
Table 7: Hazardous Waste DisDoral Ratine bv Year.
YEAR Study Year
1 2000 2 2001 3 2002 4 2003 5 2004 Td
QOUTSRV3 1 Poor Count 81 83 79 60 58 361
%within YEAR 13.5% 14.4% 12.7% 8.7% 9.6% 11.7% Hazardous
Disposal 2 Fair Count 139 1 I7 135 151 134 676
Rating %within YEAR 23.2% 20.2% 2 1.7% 21.8% 22.2% 21.9%
3 Good Count 293 288 323 370 293 1567
% within YEAR 49.0% 49.8% 52.0% 53.5% 48.5% 50.7%
4 Excellent Count 85 90 84 111 1 I9 489
% within YEAR 14.2% 15.6% 13.5% 16.0% 19.7% 15.8%
Total Count 598 578 62 1 692 604 3093
%within YEAR 100.0% 100 .O% 100.0% 100.0% 100.0% 100.0%
Beginning in 2003, residents were also asked about recycling collection services as well
as cable television. The ratings of recycling collection services, found in Table 8, were quite
positive, and as Table 9 shows, the cable television service ratings declined from 2003 to 2004.
Respondents who offered a poor rating of any outside service were asked why they gave a poor
rating. Their responses are reported in Appendix B. Table 10 shows that the ratings of cable
television were considerably higher for those 56 years old and older.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 8 Recycling Collection Rating by Year.
YEAR studyyear
4 2003 5 2004 Total
QoUTSRV5 1 Poor count 40 47 87
Recycling
Collection Rating 2 Fair count 131 135 266
%within YEAR shldv Year 13.3% 13.7% ' 13.5%
%within YEAR Study Year 4.1% 4.8% 4.4%
3 Goad count 491 475 966
% within YEAR Study Year 49.8% 48.4% 49.1%
4 Excellent count 324 325 649
% within YEAR Study Year 32.9% 33.1% 33.0%
Total Count 986 982 1%8
%within YEAR Study Year 100.0% 100.0% 100.0%
Table 9: Cable Television Rating by Year.
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YEAR StudyYear
4 2003 5 2004 Total
QOUTSRV6 1 Poor count 142 200 342
Cable Television _. % within YEAR Study Yw 15.3% 22.2% 18.7%
2 Fair Count 224 262 486
% within YEAR Study Year 24.1% 29.1% 26.6%
3 Good count 407 345 752
% within YEAR Study Year 43.9% 38.3% 41.1%
4 Excellent Count 155 93 248
%within YEAR Study Year 16.7% 10.3% 13.6%
Total count 928 900 1828
%withinYEAR StudvYear 100.0% 100.0% 100.0%
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 10: Cable Television Rating by Age Group.
~~
agecat Age Group
1 18 to41 2 42to55 3 56andOlder Total
qoutsrv6 Cable 1 Poor count 77 65 46 188
Television % within Age Group 23.7% 23.9% 17.3% 21.8% Rating 2 Fair count 98 83 66 247
% within Age Group 30.2% 30.5% 24.8% 28.6%
3 Good Count 120 102 113 335
% within Age Group ' 36.9% 37.5% 42.5% 38.8%
4 Excellent Count 30 22 41 93
% within Age Group 9.2% 8.1% 15.4% 10.8%
Total Count 325 272 266 863
% within Age Group 100.0% 100.0% 100.0% 100.0%
Lighting and Lands cape
In 2004 interviewers described for the respondents how lighting and lanscape costs
increased while assessments for lighting and landscaping have remained fixed, and therefore the
current assessment level was inadequate for the current level of service. Respondents were then
asked if they would be willing to pay a $100 annual fee per household to maintain the current
level of lighting and landscape service. Table 11 shows that 59.6 percent of the respondents said
they would be willing to pay $100 annually to maintain the current level of service, and 9.7
percent said they would pay a $75 annual assessment. An additional 13.7 percent indicated that
they would pay something less than $75 to maintain the current level of city lighting and
landscaping.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 11: Amount Respondent Would Pay for Current of Lighting and Landscaping.
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Cumulative
Frequency Percent Valid Percent Percent
Valid 1 Nothing 157 15.4 17.1 17.1
2 $5 to Les than $75 126 12.4 13.7 30.8
3 $75 89 8.7 9.7 40.4
4 $100 548 53.7 59.6 100.0
Total 920 90.2 100.0
Missing System 100 9.8
Total 1020 100.0
Wireless Internet Access
City residents were asked how vuable it would be to them to have wireless Internet
access anywhere in the City of Carlsbad. The average rating on a zero-to-ten scale was 6.18.
The distribution of responses, displayed in Figure 2, shows that 42.2 percent responded with an 8
or higher, and 16.8 percent responded with a 0, 1, or 2. The results show positive correlations*
between the value residents place on having wireless Internet access anywhere in the city and the
number of people (. 122) and the number of children (. 110) in the household. On the other hand,
the value residents place on having wireless Internet access anywhere in the city correlated
negatively with the number of years lived in Carlsbad (-.176) and the respondent’s age (-.213).
2A correlation coefficient indicates the strength and direction of the relationship between
variables. It can range fkorn -1 to 1, with 0 indicating no relationship between the variables.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Figure 2: Value of Wireless Internet Access Anywhere
in Carlsbad - 2004. 30d I -
Not at All Valuable 2 4 6 8 VeryValuable
1 3 5 7 9
Value
Citv Conditions
City Streets
Carlsbad residents were asked about the city street conditions in Carlsbad. Overall road
conditions were rated quite positively, with about three quarters (73.4%) of the respondents in
2004 giving a rating of good or excellent, as indicated in Table 12. While these are quite
positive ratings, this is a decline from previous years of the study.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Table 12: Rating of Overall Road Conditions by Year.
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YEAR Study Year
1 2000 2 2001 3 2002 4 2003 5 2004 Total
QSTREETl 1 Poor Count 26 21 32 24 44 147
%within YEAR 2.6% 2.1% 3.1% 2.8% 4.3% 3.0% Rating of
Overall Road Count 170 138 141 117 226 792 Conditions Fair
%within YEAR 17.0% 13.7% 13.9% 13.8% 22.3% 16.2%
3 Good Count 584 596 62 8 528 576 2912
%within YEAR 58.5% 59.0% 61.8% 62.3% 56.8% 59.6%
4 Excellent Count 219 255 216 179 168 1037
% within YEAR 21.9% 25.2% 21.2% 21.1% 16.6% 21.2%
Total Count 999 1010 1017 848 1014 4888
%within YEAR 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
Figure 3 illustrates that these ratings were varied between the north and south regions.
Residents in the north rated the overall road conditions in Carlsbad more positively than did
residents in the south.
Figure 3: Overall Road Conditions Rating by Region.
70
60
50
* 40 E 2
& 30 W
20
10
0
Poor Fair Good Excellent
Road Conditions Rating
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
Region of Residence
morth
South
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Respondents offered ratings of the traffic circulation in the city, summarized in Table 13.
The ratings for traffic circulation, while not negative, were not as positive as the ratings for other
services and conditions in the city. A little less than half of the respondents in 2004 offered a
good or excellent rating of the traffic circulation in the city. These ratings varied by year of
administration. Specifically, the ratings were a little lower in 2000 than they were in subsequent
years.
Table 13: Rating of Traffic Circulation Efficiency by Year.
1 2000 2 2001 3 2002 4 2003 5 2004 Total
QSTREET5 I Poor Count 252 171 186 171 166 946
%within YEAR 25.3% 17.0% 18.4% 20.2% 16.4% 19.4% Rating of
Traffic Circulation 2 Fair Count 337 378 363 305 403 1786
Efficiency %within YEAR 33.8% 37.6% 35.8% 36.1% 39.8% 36.7%
3 Good Count 361 384 393 316 384 1838
%within YEAR 36.2% 38.2% 38.8% 37.4% 37.9% 37.7%
4 Excellent Count 46 72 71 54 59 302
%within YEAR 4.6% 7.2% 7.0% 6.4% 5.8% 6.2%
Total Count 996 1005 1013 846 1012 4872
%within YEAR 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
City Parks
Respondents were asked to rate the conditions of the park or parks that the respondent or
respondent’s family used in the City of Carlsbad. Figure 4 shows clearly that the vast majority
of the respondents gave a favorable rating of the city parks each year the question was asked. In
2004,92.2 percent of the respondents gave a good or excellent rating. However, the figure does
show that this is a decrease from the previous years.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
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Figure 4: Park Conditions Rating by Year.
50 -1
40
30 a
20 a
10
0
City Information
Information Resources
Poor Fair Good Excellent
Rating of Park Condidtions
Study Year
Respondents were asked what resources they used to get information about the City of
Carlsbad. Table 14 shows that the most common sources of information about Carlsbad were
local newspapers and local TV news. It also shows that more than half of the residents reported
that they used the Community Services and Recreation Guide and local cable channel for
information about Carlsbad.
City of Carlsbad 2004 Public Opinion Survey Report; SBRJ
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Table 14: Sources of Information about Carlsbad in 2004.
0 Not Chosen 1 chosen
Count % Count %
Local Nnvspapen 247 24.2% 773 75.8%
TV/Local News 290 28.4% 730 7 1.6%
Community Services
Recreation Guide 395 38.7% 625 61.3%
Local Cable Charmel 412 40.4% 608 59.6%
Calling City on Telephone 560 54.9% 460 45.1%
Flyer in City Water Bill 574 56.3% ' 446 43.7%
City Web Page 600 58.8% 420 41.2%
62 1 60.9% 399 39.1% Neighborhood Construction
Notifications
Sign On San Diego 625 61.3% 395 38.7%
City Desktop Calendar 686 67.3% 334 32.7%
City Council Meetings 791 77.5% 229 22.5%
917 89.9% 103 10.1% Carlsbad Community Update
Video
other 977 95.8% 43 4.2%
The likelihood that residents accessed information about the City of Carlsbad though use
of the Community Services and Recreation Guide is shown in Figure 5a by year. Use of the
Community Services and Recreation Guide differed by year. That is, use of the Community
Services and Recreation Guide to obtain information about Carlsbad was higher in subsequent
years than it had been in 2001. Figure 5b shows that in 2004 residents in the north were more
likely than those in the south to obtain information about the City of Carlsbad from the
Community Services Recreation Guide.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
19
._
.-
.- I
,-
u 601
50 a
a 401
30 *
20
10.
E ;
0,
Figure 5a: Community Services Recreation Guide as
Information Source.
2001 2002 2003 2004
Study Year
Figure 5b: Community Services Recreation Guide
as Information Source.
90 m
80
70
North south
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
20
The city web site was used by an increasing number of the respondents as a source of I
information about the City of Carlsbad. As Figure 6 shows, the percentages of respondents using
the city's website to gain information about Carlsbad jumped fiom 2001 to 2002, and made
another jump in 2004 to 41.2 percent.
Figure 6: City Web Page as a Source of Carlsbad
Information by Year.
200 1 2002 2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBlU
21
Use of the city desktop calendar is displayed by year in Figure 7. The table reveals that
use of the city desktop calendar was much more likely in 2002 through 2004 than it had been in
2001.
Figure 7: Desktop Calendar as a Source of Carlsbad
Information by Year. ’qi
200 1 2002 263 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
22
Figure 8 shows that obtaining idormation about Carlsbad through fliers in the city water
bill differed by year. Specifically, use of fliers in the city water bill was a more common means
of obtaining information about the City of Carlsbad in 2002 and 2004 than it was in either 2001
or 2003.
Figure 8: Water Bill Flyer as a Source of Carlsbad
Infonnation by Year.
100 1
80 901
2001 2002 2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
c
-,
c
...
90 I
80 1
70 .
c1 60.
Figure 9 shows the likelihood of residents calling the city on the telephone for
information about Carlsbad for each year. The likelihood that residents called for Carlsbad
information did not vary significantly by year.
Figure 9: Phone Calls as a Source of Carlsbad
Information by Year.
2001 2002 2003 2004
Study Year
The use of city council meetings to gain information about the City of Carlsbad followed
a pattern similar to that of fliers in the city water bill. Figure loa shows that this source of
information about the city was used more in 2002 and 2004 than it was in 2001 or 2003. Figure
10b shows that in 2003. those in the North Region of Carlsbad were more likely than those in the
south to gain information on Carlsbad fiom city council meetings.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
24
Figure loa: City Council Meeting as Carlsbad
90 a
80
70 1
u 60'
50 a
a 401
30 I
!3 !i
Information Source by Year.
IWW -
90
801
IO
100 1
2001 2002 2003 2004
study Year
Figure lob: City Council Meeting as Information
Source by Region.
inn.
North South
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Repoi-t; SBRI
25
The Carlsbad Community Update Video was used by 10.1 percent of the respondents in
2004 to obtain information about the City of Carlsbad. Figure 11 shows that this is an increase
fiom the percentages of respondents in 2002 and 2003 that used the Carlsbad Community Update
Video to access idormation about the city.
.-
Figure 1 1 : Community Update Video as a Carlsbad
.-
-..
Information Source.
30.0 1
20.0 a
2002 2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 26
Local newspapers were used to get information about Carlsbad by three quarters (75.8%)
of the respondents in 2004. This is an increase over the 70.7 percent of respondents using local
newspapers for Carlsbad information in 2003, as is illustrated in Figure 12.
Figure 12: Local Newspapers as a Carlsbad
Information Source by Year.
2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
27
Use of local TV news also increased as a means to obtain information about the City of
Carlsbad. Figure 13 shows that local TV news was a source of Carlsbad information for 64.9
70
Y 60. 3 2 50.
a" 40.
30 a
20 a
10.
0
percent of the residents in 2003, and this increased to 71.6 percent in 2004.
. Figure 13: Local TV News as Carlsbad Information
Source by Year.
2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
28
The local cable channel was also common in 2004. The local cable channel as a source
of information about Carlsbad rose fiom 53.9 percent in 2003 to 59.6 percent in 2004. This is
seen in Figure 14.
Figure 14: Local Cable Channel as Information Source
by Year.
2003 2004
Study Year
. --
As Table 14 above shows, 38.7 percent of the respondents obtained information about the
City of Carlsbad fiom Sign On San Diego. Figure 15 shows that in 2004, more people in the
south used Sign On San Diego than did residents in the north.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT -
29
Table 14: Sources of Information about Carlsbad in 2004.
_-
0 Notchosen I Chosen
count % count %
Local Newspapers 247 24.2% 773 75.8%
TVhxal News 290 28.4% 730 71.6%
Community Services
Rccreation Guide 395 38.7% 625 61.3%
Local cable Channel 412 40.4% 608 59.6%
Calling City on Telephone 560 545% 460 45.1%
Flyer in City Water Bill 574 56.3% 446 43.7%
City Web Page 600 58.8% 420 41.2%
Neighborhood Consbuction
Notifications 621 60.9% 399 39.1%
Sign On San Diego 625 61.3% 395 38.7%
City Desktop Calendar 686 67.3% 334 32.7%
City Council Meetings 79 1 77.5% 229 22.5%
Carlsbad Community Update 91 7 89.9% 103 10.1% Video
other 977 95.8% 43 4.2%
Figure 15: Sign On San Diego as a Carlsbad Information
Source by Region.
North south
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
30
Rating of Information Dispersal
Residents were asked to rate the job the city does in providing residents with information
that is important to them. Respondents answered using a zero-to-ten scale where zero means
poor and ten means exceZZent. The ratings offered by residents in 2004 are displayed in Figure
16. Residents rated the job the city has done providing important information quite favorably, as
is indicated by the fact that over half (52.4%) of the respondents offered a rating of 8 or higher _,
on the zero-to-ten scale. -
Figure 16: Rating of City's Information Dispersal in 2004.
-- I 1281
--
Poor 2 4 6 8 Excellent
1 3 5 7 9
Rating of City Information Dispersal
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
Figure 17, which shows that the average rating of the job the city has done in providing
residents with information that is important to them by year, reveals a clear positive trend in
these ratings. The average rating rose fiom 5.95 in 2001 to 6.27 in 2002, and increased again in
2003 to 7.48 on the zero-to-ten scale. The ratings in 2004 are higher than 2001 and 2002, but do
not differ from 2003.
Figure 17: Information Dispersal Rating by Year.
2001 2002 2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
32
The information dispersal ratings were very closely associated with the general city
services ratings. This is illustrated in Table 15, which shows that generally, the higher the
general service rating, the higher the rating of the job the city is doing in providing residents with
idonnation that is important to them.
Table 15: Rating of City Information Dispersal by General Service Rating.
cityinf2 Rating of City Information Dispersal
N Mean Std. Deviation Minimum Maximum
1 Poor 10 4.80 2.936 0 9
2 Fair 82 5.63 2.512 0 10
3 Good 528 7.08 1.665 0 10
4 Excellent 344 8.01 1.758 0 10
Total 964 7.27 1.933 0 10
The data also reveal a strong association between ratings residents offered for the job the
city is doing balancing various land uses and the job the city is doing providing important
information to residents. This is evidenced by a correlation between these two ratings of .435,
indicating that the higher the rating of the city’s land use, the better job the resident believes the
city is doing providing information to Carlsbad residents.
Evaluation of City Government
Confidence in Carlsbad City Government
Respondents were asked the extent to which they were confident in the Carlsbad city
government to make decisions that positively affect the lives of its community members.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
33
Respondents answered on a scale of zero to ten, where zero means not at all confident and ten
means very conzdent. In 2004, Carlsbad residents gave an average confidence rating of 6.74.
The distribution of responses is found in Figure 18. This figure shows that three quarters
(76.1%) of the respondents offered a rating higher than 5.
Figure 18: Confidence in City Government - 2004.
Not at All Confident 2 4 6 8 VeryCmfident
1 3 5 7 9
confidence
&
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 34
Figure 19 shows the confidence in city government ratings by year. The city received
higher ratings in 2001 and 2002 than it had in 2000, and a higher rating still in 2003. However,
the 2004 rating differed statistically only from the rating in 2000.
Figure 19: Confidence in Carlsbad City Government
by Year.
U 7.01
c) .- U 6.0 c a 5.01 0 5 4.0. a
3.0.
.-
8 2.01
1.0. !i
2000 2001 2002 2003 2004
Study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBFU
-.
-. -
7
-"
41
4
-..
The results show that there was a relationship between ratings of confidence in the
Carlsbad city government to make decisions that positively affect the lives of its community
members and residents’ ratings of city services. Table 16 shows that the higher the rating of
overall city services, the greater the confidence respondents had in the Carlsbad city government.
Table 16: Confidence in City Government by General Service Rating.
qconfid3 Confidence in Carlsbad City Government to Make Decisions That Positively
N Mean Std. Deviation Minimum Maximum
1 Poor 10 3.60 2.757 0 8
2 Fair 81 4.54 2.403 0 9
3 Good 52 1 6.65 1.675 0 10
4 Excellent 337 7.59 1.797 0 10
Total 949 6.77 2.006 0 10
-.
Traffic circulation efficiency was also related to residents’ confidence in the Carlsbad
city government to make decisions that positively affect the lives of its community members.
This is revealed in Table 17. Generally, the higher the rating of traffic circulation efficiency, the
more confidence in the city government respondents had.
i
Table 17: Confidence in City Government by Traffic Circulation Rating.
qconfid3 Confidence in Carlsbad City Government to Make Decisions That Positively Affecl
N Mean Std. Deviation Minimum Maximum
1 Poor 159 5.3 1 2.544 0 10
2 Fair 386 6.77 1.710 0 10
3 Good 364 7.20 1.702 0 10
4 Excellent 54 7.85 2.1 14 2 10
Total 963 6.75 2.015 0 10
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
36
Table 18 displays the correlations between confidence in the Carlsbad city government to
make decisions that positively affect the lives of its community members and respondents'
ratings of three other issues: (1) the job the city does in balancing various land uses, (2) the job
the city does providing information about issues important to them, and (3) how important it is
for them to live in the City of Carlsbad. There was a significant positive correlation between
confidence in city government and each of these ratings. Higher confidence in city government
is positively associated with respondents' ratings of the job the city does balancing Iand uses, -
providing information about issues important to them, and how important it is to them to live in
Carlsbad. Confidence in the Carlsbad city government to make decisions that positively affect
the lives of its community members showed no systematic relation to the income level of the
residents.
Table 18: Correlations of Confidence in City Government with
Other Ratings.
qconfid3 Confidence in
Carlsbad City Government
to Make Decisions That
Positively Affect
Community Members
qland Rating of Government's Pearson Correlation .584*'
Ability to Balance the Various
Land Uses sig. (2-tailed)
N
.ooo
2845
cityinf2 Rating of City
Information Dispersal Sig. (2-tailed)
Pearson Correlation .117*'
.ooo
N 3701
qidl Importance of Being a Pearson Correlation .315*'
Carlsbad Resident Sig. (2-tailed) .ooo
N 959
**. Correlation is significant at the 0.01 level (2-tailed).
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 37
Residents whose confidence in the city government was low or high were asked for the
reason for their position Table 19 displays the reasons people gave for reporting a low level of
confidence, and Table 20 shows the reasons given for high levels of confidence in the city
govement to make decisions that positively affect residents. Most common among these
reasons is that the city is run very well.
Table 19: Reason Why Confidence in City Government So Low.
Cumulative
Frequency Percent Valid Percent Percent
Valid
Missing
Total
1 Not Limiting GrowWAlignment
with Developers
4 Lack of Interest in Public Input
5 Lack of Trust of City
OfficialdGovemment
6 Empty PromisesPoor Project
Completion
7 Other
Total
8 Don'tKnow
9 Refused
System
Total
21
16
12
3
9
61
15
5
939
959
1020
2.1 34.4 34.4
1.6 26.2 60.7
I .2 19.7 80.3
.3 4.9 85.2
.9 14.8 100.0
6.0 100.0
1.5
.5
92.1
94.0
100.0
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 38
Table 20: Reason Why Confidence in City Government So High.
Cumulative
Valid 1 Great Place to Live 4 .4 3.0 3.0
2 City is Run Very Well 101 9.9 74.8 77.8
3 They Care About the Residents 10 1 .o 7.4 85.2
4 Other 20 2.0 14.8 100.0
Total 135 13.2 100.0
Frequency Percent Valid Percent Percent
Missing 8 Don’t Know 6 .6
9 Refused
System
Total
Total
3 .3
876 85.9
885 86.8
1020 100.0
Attitudes toward the City of Carlsbad
Respondents were asked about a number of issues relating to their evaluations of the City
of Carlsbad. They were asked the extent to which they agreed or disagreed to five statements
regarding their views on the City of Carlsbad, with higher numbers indicating greater agreement.
Their responses to these questions are summarized in Figure 20. These ratings demonstrate a
positive attitude toward the performance of the City of Carlsbad. Figures 21a through 21e
display the distribution of responses to each of these questions.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
39
-.
-.
-
-.
-..
...
Figure 20: Attitudes Toward Carlsbad City Government
2004.
inn. I"." ,,1
~ 8.0 4 7.0. - 6.01 c) .-
7 5.01 i;
5
4.0 1
3.01
2.0
1.0.
0.0
s
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
40
c, 8
Figure 21a: Respondent Believes He or She Receives
Good Value for Municipal Taxes - 2004.
30 M
10
0
Toilly Disagree 2 4 6 8 TotallyAgree
1 3 5 7 9
w
City of Carlsbad 2004 Public Opinion Survey Report; SBRT 41
f-
.--
r-
r
e--
-
r
rc
c c
T c
P
F
I-
f’
Figure 2 1 b: Respondent Believes the City
Welcomes Citizen Involvement -
301
10 I
0
(241
Totally Disagree 2 4 6 8 TotallyAgree
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
F 42
Totally Disagree 2 4 6 8 TotallyAgree
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
30
20
Y
E 2
10
0
Figure 21d Respondent Is Pleased with the
Direction the City is Taking - 2004.
Totally Disagree 2 4 6 8 TotallyAgree
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 44
Figure 21e: Respondent Believes the City of
Totally Disagree 2 4 6 8 TotallyAgree
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI -
45
Table 21 shows that all of these ratings are fairly highly correlated with one another.
Additionally, all of these ratings were positively associated with the respondents' confidence in
the city govement to make decisions that positively affect them. This is seen in Table 22.
Table 21: Correlations among City Evaluation Statements.
qrat4
qrat2 The City Pleasedwith qrat5 City
qratl Receive welcomes qrat3 The City the direction government
good value for citizen listens to Carkbadis isdoinga
municipal taxes involvement citizens Taking good job
qratl I receive good value Pearson Correlation 1 .512*' .634*' .558*' .614*'
for the municipal taxes I
Pay. sig. @-tailed)
N
.ooo .ooo .ooo .ooo
945 833 832 923 926
~~~~
qrat2 The City of Pearson Correlation .512*' 1 .172*' .628*' .105*'
,000
N 833 874 804 857 860
Carlsbad welcomes citizen sig. (2-tailed)
involvement. .ooo .ooo .ooo
qrat3 The City of Pearson Correlation .634*' .112*' 1 .126*' .818*'
Carlsbad listens to
citizens. Sig. (2-tailed) .ooo .ooo ,000 ,000
N
832 804 869 856 866
qrat4 I am pleased with Pearson Correlation .558*' .628*' .126*' 1 ,199.:
the overall direction the sig, (2-tailed) .ooo .ooo ,000 .ooo City of Carlsbad is Taking N 923 851 856 919 955
qrat5 In general, I believe Pearson Correlation .614*' .105*' .818*' ,799.' I
,000 ,000 .ooo .ooo that the city of Carlsbad sig, (2-tailed)
government is doing a
eood iob. N 926 860 866 955 98 1
**. Correlation is significant at the 0.01 level (Ztailed).
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
46
Table 22: Correlations of Attitudes with Confidence in
City Government.
qconfid3
Confidence in
Carlsbad City
Government to
Make Decisions
That Positively
Affect Community
Members
qratl I receive good value for Pearson Correlation .580*a
the municipal taxes I pay. Sig. (2-tailed)
N
.ooo
914
qrat2 The City of Carlsbad Pearson Correlation .623*'
welcomes citizen involvement. sig. (2-tailed) .ooo
N 849
qrat3 The City of Carlsbad Pearson Correlation .717**
listens to citizens. Sig. (2-tailed) .ooo
855 N
qrat4 I am pleased with the Pearson Correlation
overall direction the City of
Carlsbad is Taking sig. (2-tailed)
N
.718*'
.ooo
945
qrat5 In general, I beliexe that Pearson Correlation .776*'
Sig. (2-tailed)
N
the City of Carlsbad
government is doing a good job. .ooo
949
**. Correlation is significant at the 0.01 level (2-tailed).
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
7
?
?
-,
47
The extent to which residents agreed with the statement ''I receive good value for the
municipal taxes I pay," varied by region and length of residence. Figure 22 shows that those in
the north part of Carlsbad agreed with this statement a little more than those in the south. Figure
23 shows that long-time residents were slightly more likely to agree to this statement than were
newer residents.
9.0 I
8.0 I
Figure 22: Good Value for Municipal Taxes by Region.
North south
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
48
10.0
9.0
8.0
7.0
6.0
5 .O
4.0
3 .O
2.0
1 .o
0.0
-
-
-
Figure 23: Good Value for Municipal Taxes by
Length of Residence.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
Newer Resident Long-time Resident
Length of Residence
-
49
.-
--
City Land Use Balance
.-
e
Beginning in 2002, residents were asked to rate how well they thought the City of
Carlsbad was doing balancing various land uses in the city such as residential, commercial,
industrial, and recreational. Respondents answered on a scale of zero to ten, where zero
indicated verypoor and ten indicated excellent. Figure 24a shows the distribution of land use
ratings in 2004. The average rating in 2004 was 6.21, suggesting residents believe the city is
doing a moderate job in balancing land uses. Figure 24b shows that these ratings did not vary by
year.
City of Carlsbad 2004 Public Opinion Survey Report; SBM
50
Figure 24a: City's Ability to Balance Land
Use - 2004.
30
20
Y 8 8 PC
10
0
Poor 2 4 6 8 Excellent
1 3 5 7 9
Rattry:
City of Carlsbad 2004 Public Opinion Survey Report; SBRl
51
-.
Figure 24b: City's Ability to Balance Land Use
10.0
9.0 '
8.0 I
7.0 1
6.0
5.0
4.0
3.0 1
2.0 '
1 .o
0.0
c
2002 2003 2004
study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
52
The land use ratings were associated with the general city services ratings in 2004. This
is illustrated in Table 23, which shows that those rating services as excellent rated the city higher
than other residents with respect to the job the city is doing balancing land uses. Additionally,
those who rated the general services as good offered a higher the rating of the job the city is
doing in balancing various land uses than did those who rated the general services as fair.
Table 23: Land Use Rating by General Service Rating.
qland Rating of Government's Ability to Balance the Various Land Uses
N Mean Std. Deviation Minimum Maximum
1 Poor 10 4.90 3.071 0 10
2 Fair 83 4.07 2.645 0 9
3 Good 526 6.1 1 2.062 0 10
4 Excellent 34 1 6.97 2.208 0 10
Total 960 6.23 2.317 0 10
Land use ratings were very closely associated with evaluations of general road conditions
and traffic circulation efficiency. Table 24 shows that the higher the rating respondents gave of
the general overall road conditions in Carlsbad, the higher they rated the city in terms of
balancing land use. Table 25 reveals a similar pattern for traffic circulation efficiency and land
use ratings. Those offering ratings below four on the zero-to-ten scale were asked what the city
could do to improve their rating on the issue. The suggestions residents gave are found in
Appendix B.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
53
Table 24: Land Use Rating by General Road Conditions Rating.
qland Rating of Government's Ability to Balance the Various Land Uses
N Mean Std.Deviation Minimum Maximum
1 Poor 43 4.35 2.869 0 10
2 Fair 219 5.44 2.269 0 10
3 Good 555 6.43 2.123 0 10
4 Excellent 160 6.98 2.339 0 10
Total 977 6.2 1 2.315 0 10
Table 25: Land Use Rating by Trnffic circulation Efficiency Rating.
qland Rating of Government's Ability to Balance the Various Land Uses
N Mean Std. Deviation Minimum Maximum
1 Poor 162 4.58 2.601 0 10
2 Fair 388 6.15 1.977 0 10
3 Good 369 6.79 2.074 0 10
4 Excellent 56 7.43 2.716 0 10
Total 975 6.21 2.317 0 10
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
54
Resident Behaviors and Attitudes
Environmental Programs
Residents were asked if they had seen or heard anything about the city’s environmental
programs. Table 26 shows that 58.9 percent of the respondents had heard something about
Carlsbad’s environmental programs. Table 27 indicates that the most common source of
information about Carlsbad’s environmental. programs was the newspaper, with 44.9 percent of
the respondents identifying this as their source of this information. Additionally, 33.3 percent of
the respondents said they had heard about these environmental programs from flyers in bills.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
55
Table 27: Source of Information about Environmental Programs.
0 NotChosen 1 Chosen
count % Count %
Newspaper 328 55.1% 267 44.9%
Flyer in Bills 397 66.7% 198 33.3%
TV
Brochures
Community Services
Recreation Guide
Website
Word of Mouth
City Council Meetings
Internet
Radio
Community Calendar
City Employees
Workshops
Booth at Public Outreach
Events
503 84.5% 92 15.5%
553 92.9% 42 7.1%
570 95.8%
573
576
5 79
585
587
587
588
588
96.3%
96.8%
97.3%
98.3%
98.7%
98.7%
98.8%
98.8%
590 99.2%
25 4.2%
22
19
16
10
8
8
7
7
5
3.7%
3.2%
2.7%
1.7%
1.3%
1.3%
1.2%
1.2%
.8%
Community Update Video 593 99.7% 2 .3%
Other 530 89.1 % 65 10.9%
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
56
Storm Water Pollution
Over half (6 1.1 %) of the respondents in 2004 indicated that they had been exposed to
information about storm water pollution in the past year. Figure 25 shows that there was no
difference in the likelihood of having heard something about how to prevent water pollution
since 2003.
Figure 25: Heard of How to Prevent
Water Pollution by Year.
2003 2004
study Year
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
-.
-
-.
-..
-.
-.
57
-.
It is interesting to note that those who reported having heard something about how to
prevent water pollution rated the city's information dispersal higher than did those who'had not
heard something about water pollution prevention. This is illustrated in Table 28.
Table 28: Rating of Information Dispersal by Exposure to Water Pollution
Prevention Information.
qoceanl Heard about Std.
Prevention of Water Pollution N Mean Deviation
cityinfl Ratingofcity 0 No 369 6.95 2.142
599 7.42 1.789 Information Dispersal yes
The source of information regarding water pollution was assessed. Residents were asked
where they had seen or heard something in the past year about how residents can prevent the
pollution of our creeks, lagoons, and ocean. Table 29 contains their responses.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
58
Table 29: Source of Information Regarding Ways to Prevent Water Pollution by Year.
year Studyyear
4 2003 5 2004 Total
qocean2 1 TV Count 122 71 193
% within year Study Year 22.1 % 14.7% 18.6% Where
Respondent has Seen or 2 Radio count 24 11 35
Heard about %within year Study Year 4.3% 2.3% 3.4%
Ways to 3 Newspaper count 151 179 330 prevent Water %within year Study Year 27.3% 37.0% 31.8%
4 Brochures Count 15 53 68
% within year Study Year 2.7% 11.0% 6.6%
5 Posters count 4 8 12
%within year Study Year .7% 1.7% 1.2%
6 Movie Theaters Count 1 0 1
% within year Study Year .2% .O% .l%
7 Website count 2 6 8
% within vear Studv Year .4% 1.2% .8%
8 Curbsigns count 76 59 135
% within year Study Year 13.7% 12.2% 13.0%
9 Newsletters Count 17 46 63
% within year Study Year 3.1% 9.5% 6.1%
10 Familyff riends/ Count 10 20 30
Other Word of Mouth % year Study year 1.8% 4.1% 2.9%
11 Public EventsBooth Count 9 8 17
% within year Study Year 1.6% 1.7% 1.6%
12 Other Count 122 23 145
% within year Study Year 22.1% 4.8% 14.0%
Total count 553 484 1037
% within year Study Year 100.0% 100.0% 100.0% >
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
59
Carlsbad Village Area
City residents were asked how often they visited the downtown village area of Carlsbad.
Table 30 shows that 61.3 percent of the respondents visited the downtown village area at least
once a week.
Table 30: How Often Respondent Visits Downtown ViIiage Area - 2004.
Cumulative
Valid 1 Everyday 179 17.5 17.6 17.6
2 Once a Week or More 444 43.5 43.7 61.3
3 Once a Month or More 25 1 24.6 24.7 86.0
4 A Few Times Each Year 112 11.0 11.0 97.0
5 OnceaYear 18 1.8 1.8 98.8
6 Never 12 1.2 1.2 100.0
Frequency Percent ValidPercent Percent
Total
Missing 8 Don't Know
1016 99.6 100.0
4 .4
Total 1020 100.0
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
60
Table 31 shows that the frequency with which residents visited the village area was
dependent on where they lived. Those in the north visit the village much more frequently than
those in the south.
Table 31: How Often Respondent Visits Downtown Village Area by Region.
region2 Location of
Residence in Carlsbad
1 North 2 South Total
qvill How Often 1 Every day Count 157 . 22 179
Respondent Visits Downtown Village 30.9% 4.3% 17.6% % within region2 Location
of Residence in Carlsbad Area 2 Once a Week or More Count 276 168 444
33.1% 43.7% % within region2 Location 54.3%
of Residence in Carlsbad
3 Once a Month or More Count 58 193 25 1
38.0% 24.7% % within region2 Location
of Residence in Carlsbad 1 1.4%
4 A Few Times Each Year Count 12 100 112
19.7% 11.0% % within region2 Location 2.4%
of Residence in Carlsbad
5 Once a Year Count 1 17 18
.2% 3.3% 1.8% % within region2 Location
of Residence in Carlsbad
6 Never Count 4 8 12
1.6% 1.2%
Total count 508 508 1016
% within region2 Location
of Residence in Carlsbad .8%
% within region2 Location 100.0% 100.0% of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRT 61
.-
.-
_I
.I-
. .-
I
Respondents who indicated that they visited the village area once to a few times a year
were asked if they had visited the downtown village area in the past three months. Almost two
thirds (64.2%) of these respondents said they had, as is indicated in Table 32.
Table 32: Respondent Has Visited Downtown Carlsbad in the
Last Three Months.
Cumulative
Valid 1 Yes 86 8.4 64.2 64.2
2 No 48 4.7 35.8 100.0
Total 134 13.1 100.0
Frequency Percent Valid Percent Percent
Missing System 886 86.9
Total 1020 100.0
The purposes respondents in 2004 gave for their most recent visit to the downtown
village area is displayed in Table 33. Dining was the most common reason for visiting the
village area.
Table 33: Reason for Most Recent Visit to Village - 2004.
0 NotChosen 1 Chosen
count % Count %
Dining 54 1 56.4% 419 43.6%
Personal Service 724 75.4% 236 24.6%
General Retail
Banking
726 75.6% 234 24.4%
843 87.8% 117 12.2%
Leisuernecreation 856 89.2% 104 10.8%
CulturaVHeritage Related 908 94.6% 52 5.4%
Work 914 95.2% 46 4.8%
Post Office
Other
92 1 95.9% 39 4.1%
92 1 95.9% 39 4.1%
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
62
Table 34 shows the extent to which respondents agreed to a set of statements about the
Carlsbad village area. As a whole, these ratings show that residents regard the Carlsbad village
area quite positively.
Table 34: Attiutudes about Carlsbad Village - 2004.
N Minimum Maximum Mean Std. Deviation
qvil4a Carlsbad Village is a unique
and important part of the image of 1013 0 10 8.68 1.722
the City of Carlsbad
qvil4b Carlsbad Village is a
valuable tourist destination for the 1002 0 10 8.51 1.812
City
qvil4c I enjoy visiting Carlsbad
Village to shop or dine 1002
Valid N (listwise) 990
0 10 7.88 2.185
All of these ratings of the downtown village area differed by region. Residents in the
north were more likely than those in the south to agree with each of these statements. This is
illustrated in Figures 26 through 28.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
63
Figure 26: Carlsbad Village Rating as
Unique and Important by Region.
c, g 10.0 1 Y
9.0 '
8.0
7.0 1
6.0 1
5.0
4.0
3.0
2.0 I
1.0 '
0.0
North south
Location of Residence m Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
64
Figure 27: Carlsbad Village Rating as a Valuable
10.0.
9.0 '
8.0 1
7.0
6.0 1
5.0
4.0
3.0 a
2.0 '
1.0 '
0.0
North south
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBFU -.
65
_.
Figure 28: Enjoyment of carlsbad Village
as a Place to Shop or Dine by Region. a,
>
m 3
d .H 10.0.
sz 9.0' .H
k
8.0 I
7.0
6.0 1
5.0 n
4.0 I
3.0 I
2.0 1
1 .o
0.0
North south
Location of Residence in carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBFU
66
Respondents in 2004 were also asked to give their overall impression of Carlsbad village
by giving a rating fiom 0 to 10 with 0 meaning poor and 10 meaning excellent. The average
30
20.
101
0
rating was 7.99, and the distribution of responses is displayed in Figure 29.
Figure 29: Overall Impression of Carlsbad
Village - 2004.
.- I
31
I I Poor 2 4 6 8 Excellent
1 3 5 7 9
Impression of Carlsbad Vdlage
City of Carlsbad 2004 Public Opinion Survey Report; SBRI -
67
-
0 9.0'
The overall impression of Carlsbad village depended on region. Figure 30 shows that
residents in the north gave an average rating of 8.30 while those in the south gave a rating of
8.0
7.0 4
6.0
5.0
4.0
3.0
2.0 '
1.0 '
0.0
7.68.
North south
Location of Residence in Carlsbad
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
68
Ouality of Life
Evaluation of the Quality of Life in Carlsbad
Respondents were asked about the quality of life in Carlsbad. They were asked to rate
various aspects of living in Carlsbad on a zero-to-ten scale with zero being poor quaZity and ten
being exceZZent quaZiy. Table 35 shows that generally residents rated the city very high. The
exception concerns how affordable it is to live in Carlsbad. The average rating of Carlsbad as an
affordable place to live was 4.23. Figures 3 la through 3 li illustrate the dispersion of responses
to these items.
Table 35: Ratings of Carlsbad on Different Aspects of Quality of Life - 2004.
N Minimum Maximum Mean Std. Deviation
Place to Raise Children 955 0 10 8.28 1.565
Place to Work 750 0 10 7.75 1.928
Place to Retire 997 0 10 7.85
1010 Place to Find Recreation or
Interesting Things to Do 0 10 7.84
2.254
1.710
Safe Place to Live 1016 1 10 8.50 1.277
Affordable Place to Live 1009 0 10 4.23 2.348
1004 Aesthetic and Architectural
Quality 0 10 7.45 1.659
Amenability to Consumers 1012 0 10 7.76 1.804
Local Transportation 879 0 10 6.07 2.335
Valid N (listwise) 647
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
69
Figure 31a: Rating of Carlsbad as a Place
to Me Children - 2004.
40L 30i (301
PoorQuality 2 4 6 8 Excellentwty
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
70
Figure 31b: Rating of Carlsbad as a Place
to Work - 2004.
30 J 1321
PoorQuality 2 4 6 8 ExcellentQuality
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
71
.I
-
,.-
-
.-
,. ."
.-
_-
.. -
, ,-
.-
.-
,-
Figure 31c: Rating of Cmlsbad as a Place to
Retire - 2004.
40L 30i 1301
PoorQuality 2 4 6 8 Excellent@
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI 72
40
30
Y c 0 20 8 &
10
0
Figure 31d Rating of Carlsbad as a Place
to Find Recreation - 2004.
(291
PoorQuality 2 4 6 8 ExcellentQuahty
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
73
-
,-- Figure 3 le: Rating of Carlsbad as
a Safe Place to Live - 2004.
40
30
Y 8
6 0 20,
P.4
1 4 6 8 Excellent Quality
3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBFU
74
Figure 31f Rating of Carlsbad as an
Affordable Place to Live - 2004.
PoorQuality 2 4 6 8 ExcellentQdty
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRT
-.
75
,-
Figure 31g: Rating of Carlsbad in Terms of
Aesthetic and Archtectural Quality - 2004.
PoorQuality 2 4 6 8 ExcellentQuaIity
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
76
Figure 31h: Rating of Carlsbad as a
consumer - 2004.
40M 30
c,
20 E 8 pc
10
0
PoorQuality 2 4 6 8 ExcellentQuahty
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
Figure 3 li: Rating of Carlsbad for Local
Transportation - 2004.
30L
20
Y E 8 c4
10
0
PoorQuality 2 4 6 8 Excellent Quality
1 3 5 7 9
City of Carlsbad 2004 Public Opinion Survey Report; SBN
78
These quality of life ratings are associated with the degree of confidence residents have in -
the city government’s ability to make decisions that positively affect their lives. This is seen in
Table 36. All of these ratings are substantially correlated with confidence in city government.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
-.
-
79
Table 36: Correlations between Quality of Life Ratings
and Confidence in City Government.
qconfid3
Confidence in
Carlsbad City
Government to
Make Decisions
That Positively
Affect Community
Members
qqol 1 Rating of Carlsbad as a Pearson Correlation .407*'
Place to Raise Children . Sig. (2-tailed) .ooo
N 91 2
qqol2 Rating of Carlsbad as a Pearson Correlation .354*'
Place to Work Sig. (2-tailed) .ooo
N 720
qqol3 Rating of Carlsbad as a Pearson Correlation .373*'
Sig. (2-tailed) ,000 Place to Retire
952 N
qqol4 Rating of Carlsbad as a Pearson Correlation .305*'
Place to Find Recreation or
Interesting Things to Do .ooo sig. (2-tailed)
N 964
qqol5 Rating of Carlsbad as a Pearson Correlation .384*'
Safe Place to Live Sig. (2-tailed) .ooo
N 966
qqol6 Rating of Carlsbad as an Pearson Correlation .315*'
Affordable Place to Live Sig. (2-tailed) .ooo
N 963
qqol7 Rating of Carlsbad in Pearson Correlation .454*'
Sig. (2-tailed) .ooo
N 957
terms of Aesthetic and
Architectural Quality
qqol8 Rating of Carlsbad as a Pearson Correlation .330*'
Consumer - Being Able to
Find Things to Buy sig. (2-tailed)
N
.ooo
965
qqol9 Rating of Carlsbad for Pearson Correlation .389*'
Local Transportation Sig. (2-tailed) .ooo
N 842
**. Correlation is significant at the 0.01 level (2-tailed).
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
80
Individuals surveyed were asked to rate on the zero-to-ten importance scale how
important it was to them to be a resident of Carlsbad and to be a resident of their particular
neighborhood. As Table 37 shows, it was fairly important to Carlsbad residents both to be a
resident of Carlsbad and to be a resident of their particular neighborhood. Figures 32 and 33
show how the responses to these questions were distributed. The importance of being a resident
of Carlsbad was related to the rating that residents gave to the value they receive for their
municipal tax dollars as well as the confidence they have in the city govemment to make
decisions with a positive impact on community members. Table 38 shows that these were
positively correlated to the importance of being a Carlsbad resident.
Table 37: Importance of Living in Carlsbad and Current Neighborhood - 2004.
N Minimum Maximum Mean Std. Deviation
qidl Importance of Being a
Carlsbad Resident 1005 0 10 7.39 2.455
qid2 Importance of Being a
Resident of Respondent's 1016 0 10 7.33 2.485
Particular Neighborhood
Valid N (listwise) 1003
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
81
,-
Figure 32: Importance of Being a
Carlsbad Resident - 2004.
30L
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
82
Figure 33: Importance of Being a Resident
of One's Neighborhood - 2004.
1°1 I .
20
10
0
City of Carlsbad 2004 Public Opinion Survey Report; SBlU
83
Table 38: Correlations of Importance of Being a Carlsbad Resident with
Ratings of Value ftir Taxes and Confidence in City Government.
qid 1
Importance of
Being a Carlsbad
Resident
qratl I receive good value for the municipal
taxes I pay.
Pearson Correlation .371**
Sig. (2-tailed) .ooo
N 936
qconfid3 Confidence in Carlsbad City Pearson Correlation .315*‘
Government to Make Decisions That Positively sig. (2-tailed)
Affect Community Members .ooo
N 959
**. Correlation is significant at the 0.01 level (2-tailed).
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
84
Improving the Quality of Life in Carlsbad
Residents were asked about improving the quality of life in the community. They were
given the opportunity to offer suggestions regarding what the City of Carlsbad could do to
improve the quality of life. Table 39 provides a summary of the residents’ responses. The most
common recommendation offered by respondents was setting limits on growth and development.
This suggestion came from 22.8 percent of the respondents in 2004. Improving traffic
circulation was recommended by 14.1 percent of the respondents.
- Table 39: Improving the Quality of Life in Carlsbad
2001 2002 2003 2004
YO Count % count % Count %
Improve Traffic
Circulation
Improve Roads,
Parking, and Public
Transportation
Set Limits on Growth
and Development
More Recreation and
Entertainment Venues
More Police and
Better Safety
More Relief for Poor
and Homeless
More Programs,
Events and Activities
Save Open Space
Other
16.8%
13.9%
28.0%
8.8%
3.8%
3.1%
3.8%
26.4%
125 12.3%
108 10.6%
242 23.7%
108 10.6%
47 4.6%
39 3.8%
54 5.3%
52 5.1%
274 26.9%
177
118
247
77
34
38
52
124
57
17.6%
11.7%
24.5%
7.6%
3.4%
3.8%
5.2%
12.3%
5.7%
144 14.1%
69 6.8%
233 22.8%
56 5.5%
15 1.5%
32 3.1%
12 1.2%
38 3.7%
191 18.7%
City of Carlsbad 2004 Public Opinion Survey Report; SBRJ
85
Communitv Group Involvement
Carlsbad residents were asked about what types of community groups or organizations
they were involved with in the City of Carlsbad. Table 40 shows that the two most common
types of groups with which residents were involved was church groups and neighborhood
associations, each with over a third of the respondents indicating they were involved with those
types of groups.
Table 40: Involvement in Carlsbad Community Groups - 2004.
0 NotChosen 1 Chosen
count % count %
Church Congregation or
Religious Group 66 1 64.8% 359 35.2%
Neighborhood Associations 665 65.2% 355 34.8%
School Groups 815 79.9% 205 20.1%
Youth Sports Groups 826 8 1 .O% 194 19.0%
Social Clubs 838 82.2% 182 17.8%
Political Party or Interest
Group 868 85.1% 152 14.9%
Arts or Cultural Groups 892 87.5% 128 12.5%
Environmental Group 916 89.8% 104 10.2%
Service Clubs 954 93.5% 66 6.5%
Other 994 97.5% 26 2.5%
None 750 73.5% 270 26.5%
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
86
Citv Features
Respondents were asked what they liked most about living in the City of Carlsbad, and
what their biggest concerns about Carlsbad were. The responses to these questions are found in
Appendix B.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
c
P
t
SUMMARY
r
.c
r
r-
r
r
f-
r
f-
f-
f-
c
?-
The data obtained fiom the telephone interviews with residents provide a very positive
view of the City of Carlsbad. Generally, ratings were stable over time, but where there was
change the trends over time were generally in a positive direction. The findings were typically
consistent across regions, though there were some differences, particularly with questions
relating to the downtown village area. Residents in the north visited the village more frequently
and were typically more positive than those in the south. Even where there are differences, the
overall patterns of ratings are consistent between the North Region and the South Region. Some
key findings are noted below.
The cityprovided services addressed in the survey were rated as good or excellent by
most people, and have been consistently positive over the five years of the surveys.
Over half (56.7%) of the respondents said they would be willing to pay $100 annually to
maintain the current level of service, 62.5 percent said they would pay a $75 or $100
annual assessment, and 15.5 percent indicated they would not be Willing to pay more than
they are currently paying.
When asked how valuable it would be to have wireless Internet access anywhere in the
city, respondents gave an average rating of 6.18, with 42.2 percent offering an 8 or
higher.
Overall road conditions were rated quite positively, with about three quarters of the
respondents in 2004 giving a rating of good or excellent.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
88
The vast majority of the respondents gave a favorable rating of the city parks each year
the question was asked.
The most common sources of information about Carlsbad were local newspapers and
local TV news.
Residents rated the job the city has done providing important information quite favorably,
with 52.4 percent of the respondents offered a rating of 8 or higher on the zero-to-ten
scale.
The average rating of the job the city has done in providing residents with important
information has displayed a clear positive trend over time, increasing in 2001,2002, and
2003, and maintaining that high in 2004.
In 2004, Carlsbad residents gave an average confidence in city government rating of 6.74,
and these ratings have increased or held steady in each year of the study.
Residents in the north part of Carlsbad agreed more with the statement “I receive good
value for the municipaI taxes I pay,” than did those in the south.
Residents thought the city was doing moderately well with respect to balancing various
land uses in the city, giving an average rating of 6.21 in 2004.
A total of 58.9 percent of the respondents had heard something about Carlsbad’s
environmental programs, with 44.9 percent of the respondents identifying the newspaper
as their source of this information.
Over half (6 1.196) of the respondents in 2004 indicated that they had been exposed to
information about storm water pollution in the past year.
-
-
-
-
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
89
e In 2004, 6 1.3 percent of the respondents visited the downtown village area at least once a
week.
Dining was the most common reason for visiting the village area.
As a whole, these residents rated the Carlsbad village area quite positively, and those in
the north were more positive than those in the south.
0
0
0 Residents generally rated the city very high with respect to quality of life, except m terms
of how affordable it is to live in Carlsbad.
The two most common types of groups with which residents were involved was church
groups and neighborhood associations.
0
City of Carlsbad 2004 Public Opinion Survey Report; SBRI
90
-.
APPENDIX A
City of Carlsbad Public Opinion Survey 2004
City of Carlsbad
2004 Public Opinion Survey
QAREA2 First, to be sure that you live in our study area, what is your zip code?
i.92ooa
2.92009
3. OTHER [Specify: ] -+ skip to close
8. DON’T KNOW
9. REFUSED
X. CALLBACK/REFUSAL/OTHER
+ skip to close
-+ skip to close
QmA3 of El Camino Real?
To be sure we talk to people from all areas of Carlsbad, do you live east or west
1. EAST
2. WEST
8. DON’T KNOW
9. REFUSED X. CALLBACK/REFUSAL/OTHER
-.
-
-.
--.
7
---.
-\
QWORK Do you currently work within the City limits of Carlsbad?
0. NO
1. YES
2. RETIRED/HOMEMAKER/DOESN’T APPLY
8. DON’T KNOW
9. REFUSED
DW - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBlU
A1
QCBADl What do you like most about living in the City of Carlsbad? (open end)
QCBAD2 What is your biggest concern regarding the City of Carlsbad? (oDen end)
QGENSRV In general how would you rate the overall services provided by the City?
4. Excellent
3. Good
2. Fair
1. Poor
8. DON’T KNOW
9. REFUSED
QSERV3 VOW WOULD YOU RATE] fire protection?
4. Excellent
3. Good
2. Fair
1. Poor
+ skip to QSERV4
+ skip to QSERV4
+ skip to QSERV4
8. DON’T KNOW
9. REFUSED
+ skip to QSERV4
-+ skip to QSERV4
QSERV3P [If “poor”] is there a specific reason why you rated FIRE PROTECTION as poor?
QSERV4 [HOW WOULD YOU RATE] police services?
4. Excellent
3. Good
2. Fair
1. Poor
+ skip to TSERVICE
+ skip to TSERVICE
+ skip to TSERVICE
8. DON’T KNOW
9. REFUSED
+ skip to TSERVICE
+ skip to TSERVICE
DRAFT -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBN
A2
-
QSERV4P [If “poor”] is there a specific reason why you rated POLICE SERVICES as poor?
- QOUTSRVl How would you rate trash collection?
4. Excellent
3. Good
2. Fair
1. Poor
4 skip to QOUTSRV3
-+ skip to QOUTSRV3
+ skip to QOUTSRV3
8. DON’T KNOW
9. REFUSED
-+ skip to QOUTSRV3
-+ skip to QOUTSRV3
QOUTSVlP [If “poor”] is there a specific reason why you rated TRASH COLLECTION as
poor?
QOUTSRV3 [HOW WOULD YOU RATE] hazardous waste disposal?
4. Excellent
3. Good
2. Fair
1. Poor
-+ skip to QOUTSRV5
4 skip to QOUTSRV5
4 skip to QOUTSRV5
8. DON’T KNOW
9. REFUSED
-+ skip to QOUTSRV5
4 skip to QOUTSRV5
QOUTSV3P [If “poor”] is there a specific reason why you rated HAZARDOUS WASTE
DISPOSAL as poor? -
-
QOUTSRV5 [HOW WOULD YOU RATE] recycling collection?
4. Excellent
3. Good
2. Fair
1. Poor
-+ skip to QOUTSRV6
-+ skip to QOUTSRV6
-+ skip to QOUTSRV6
8. DON’T KNOW
9. REFUSED
-+ skip to QOUTSRV6
-+ skip to QOUTSRV6
- DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBFU
A3 -
QOUTSVSP [If “poory’] is there a specific reason why you rated RECYCLING COLLECTION
SERVICES as poor?
QOUTSRV6 [HOW WOULD YOU RATE] cable television services?
4. Excellent
3. Good
2. Fair
1. Poor
+ skip to TOOL
+ skip to TQOL
+ skip to TQOL
8. DON’T KNOW
9. REFUSED
+ skip to TQOL
+ skip to TQOL
QOUTSV6P [If “poor”] is there a specific reason why you rated CABLE TELEVISION
SERVICES as poor?
TQOL Next I have some questions about the quality of life in Carlsbad. For each of the
statements I read, please rate that aspect of life in Carlsbad on a scale of zero to ten, where zero
stands for poor quality and ten stafds for excellent quality. How would you rate Carlsbad:
[These items will be randomized]
[For each question, if answer c 4, ask why - after full set of questions]
QQoL1 [O=POOR QUALITY 10= EXCELLENT QUALITY]
As a place to raise children?
QQOL3
[O=POOR QUALITY 10= EXCELLENT QUALITY]
As a place to work?
[O=POOR QUALITY 1 O= EXCELLENT QUALITY]
As a place to retire?
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A4
QQOU [O=POOR QUALITY 1 O= EXCELLENT QUALITY]
As a place to find recreation, or interesting things to do?
QQoL5
QQOL9
[O=POOR QUALITY 10= EXCELLENT QUALITY]
As a safe place to live?
[O=POOR QUALITY 10= EXCELLENT QUALITY]
As an affordable place to live?
[O=POOR QUALITY 10= EXCELLENT QUALITY]
In terms of aesthetic and architectural quality?
[[O=POOR QUALITY 10= EXCELLENT QUALITY]
As a consumer - being able to find what you want or need to buy?
[[O=POOR QUALITY 10= EXCELLENT QUALITY]
For local transportation - getting where you want to go locally?
QIDl Now I'd like you to think about your identity as a Carlsbad resident. Using a scale of zero to ten, where zero is Not at All Important and ten is Very Important, how important is it to
you that you live in Carlsbad, rather than another local town?
QIDla [IF QIDl 71 Why is being a Carlsbad resident important to you?
QID2 Along the same lines, I'd like you to think about your identity as a resident of your particular neighborhood in Carlsbad. Using a scale of 0 to 10, where zero is Not at All Important
and ten is Very Important, how important is it to you that you are a resident of your particular
neighborhood?
DFL4Fl" -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A5
TRAT Now I have a few statements about Carlsbad City Government. On a scale of zero to ten,
where zero means you totally disagree and ten means you totally agree with the statement.
[These items are randomized]
QRATl
QRAT2
QRAT3
QRAT4
QRAT5
[0 = TOALLY DISAGREE 10= TOALLY AGREE]
I receive good value for the municipal taxes I pay.
[0 = TOALLY DISAGREE 10= TOALLY AGREE]
The City of Carlsbad welcomes citizen involvement.
[0 = TOALLY DISAGREE 10= TOALLY AGREE]
The City of Carlsbad listens to citizens.
[0 = TOALLY DISAGREE 10= TOALLY AGREE]
I am pleased with the overall direction the City of Carlsbad is taking.
[0 = TOALLY DISAGREE 10= TOALLY AGREE]
In general, I believe that the City of Carlsbad government is doing a good job.
QMTF statement(s) about [show summary of statement($]?
[Ask if any of QUTl - QRAT5 are less than 41 Why did you disagree with the
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A6
QINFOl
the city? (CHECK ALL THAT APPLY)
In the past year, have you used any of the following to access information about ~
1. Community Services Recreation Guide
2. City Web Page (www.ci. carlsbad.ca.us)
3. City Desktop Calendar
4. Flyer in City Water Bill
5. Citizen Fonuns
6. Calling the City on the telephone
7. City Council Meetings 8. Carlsbad Community Update Video
9. Local Newspapers
10. TV-Local News
11. Local Cable Channel
12. Sign on San Diego
13. Neighborhood construction notifications sent by the City
14. Other, [Specify:]
15. DON’T KNOW
16. REFUSED
17. NONE/NO MORE ANSWERS
- CITYINF2 Using a scale of zero to ten where zero means POOR and ten means
EXCELLENT, how would you rate the job the city does in providing you with infomation that
is important to you? -
Rating -
-
QWIRE1 On a scale of zero to ten, where zero means Not at All Valuable and ten means
Very Valuable, please rate how valuable it would be to you to access the Internet anywhere in
the City of Carlsbad with wireless technology?
98 DON’T KNOW
99 REFUSED
QSTREETl [HOW WOULD YOU RATE] overall mad conditions?
4. Excellent
3. Good
2. Fair
1. Poor
8. DON’T KNOW
DRAFT -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A7
.-
9. REFUSED
,.-
QSTREET.5 [HOW WOULD YOU RATE] traffic circulation efficiency, excluding fieeways?
4. Excellent
3. Good
2. Fair
1. Poor
8. DON’T KNOW
9. REFUSED
QPARKRATE
your family use in the City of Carlsbad?
How would yourate the condition of the parks andor park facilities you or
4. Excellent
3. Good
2. Fair
1. Poor
-+ skip to TLAND
-+ skip to TLAND
-+ skip to TLAND
.-
8. DON’T KNOW
9. REFUSED
-+ skip to TLAND
-+ skip to TLAND
,-
QPRKRATP What was the name of the park or facility, and why do you rate it as “poor”?
QLAND One of the tasks of city government is to balance various land uses in the city -
uses such as residential, commercial, industrial and recreational. On a scale fiom zero to ten,
where zero means very poor and ten means excellent, how would you rate the job the City of
Carlsbad is doing in balancing the various land uses in the city?
Rating
[IF QLAND is LESS THAN 4 ASK QLAND21
QLAND2 What could the city do to improve your rating on this issue? loDen end)
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRJ
A8
QENVl During the past ’ear, have you een or heard any information about th City’s
Environmental Programs, including storm water protection, solid waste and water conservation
programs?
1. No
2. Yes
[SKIP TO QOCEANl]
8. DON’TKNOW [SKIP TO QOCEANl]
9. REFUSED [SKIP TO QOCEANl]
QENV2 Where do you recall seeing or hearing this information? (open end)-
[DO NOT READ FROM LIST, CHOOSE &L THAT APPLY]
1. Tv
2. RADIO
3. NEWSPAPER
4. BROCHURES
5. FLYER IN BILLS/BILL MESSAGES
6. COMMUNITY CALENDAR (ADELPHIA)
7. INTERNET (SIGN ON SAN DIEGO)
8. WEBSITE
9. COMMUNITY SERVICES RECREATION GUIDE
10. COMMUNITY UPDATE VIDEO
11. BOOTH AT PUBLIC OUTREACH EVENTS (EARTH DAY, ETC.)
12. CITY COUNCIL MEETINGS
13. WORKSHOPS
14. CITY EMPLOYEES
15. OTHER
16. DON’T KNOW
17. REFUSED
18. NO MORE ANSWERS
QOCEANl
prevent the pollution of our creeks, lagoons, and ocean?
Have you seen or heard anything during the past year about how residents can
0. No [SKIPTO TLLD]
1. Yes
8. DON’T KNOW [SKIPTO TLLD]
9. REFUSED [SKIPTO TLLD]
DRAlT -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A9
QOCEAN2 mere do you recall seeing or hearing about ways to prevent water pollution?
[DO NOT READ LIST, CHOOSE ONE ANSWER ONLY]
1. Tv
2. RADIO
3. NEWSPAPER
4. BROCHURES
5. POSTERS
6. MOVIE THEATERS
7. WEBSITE
8. CURB SIGNS
9. NEWSLETTERS
10. FAMILY/FlUEJWS/OTHER WORD OF
MOUTH
1 1. PUBLIC EVENTS/BOOTH
12. OTHER:
13. DON'T KNOW
14. REFUSED
TLLD The average Citizen pays between $35 & $70 annually to cover the costs of lighting and
landscaping. The maintenance costs for lighting and landscaping in the City have increased each
year for the past eight years. The City has not, however, raised assessments for lighting and
landscaping. The City must decide whether to increase fees in order to pay for the current level
of service, or keep fees the same and decrease services.
QLLDl
lighting and landscaping services at their current level of service?
Would you be willing to pay a $100 annual fee per household to keep city
0. No
1. Yes
8. DON'T KNOW
9. REFUSED
[SKIPTO TVILL]
DRAFI' - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A10
QLLD2
lighting and landscaping services?
Would you be willing to pay a $75 annual fee per household to maintain city
0. No
1. Yes
8. DON’T KNOW
9. REFUSED
[SKIPTO TVILL]
QLLD3 How much would you be willing to pay per year to maintain services?
QWl How often do you visit the Downtown Village Area of Carlsbad?
1. Everyday [SKIPTO QVIL31
2. Once a week or more [SKIPTO QVIL31
3. Once a month or more [SKIPTO QVIL31
4. A few times each year [SKIPTO QVIL21
5. Once a year [SKIPTO QVIL21
6. Never [SKIPTO QVIL41
8. DON’TKNOW
9. REFUSED
QW2 Have you visited downtown Carlsbad in the last three month?
1. YES
2. NO [SKIP TO QVIL41
8. DON’TKNOW
9. REFUSED
I
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A1 1
.- QVIL3 What was
ALLOWED]
the purpose of your most recent visit to downtown? WTIPLE CHOICES
1.
2.
3.
4.
5.
6.
7.
8.
9.
GENERAL RETAIL
PERSONAL SERVICE
BANKING
DINING
CULTURAL/HERITAGE RELATED
WORK
OTHER.
DON’T KNOW
REFUSED
10. NO MORE ANSWERS
.-
QVIL4 For the next few statements that I ready please rate how strongly you agree with each
statement on a zero to ten scale, where zero means you Totally Disagree and ten means you
Totally Agree with the statement. [These items will be randomized]
QVIL4a
Carlsbad.
Carlsbad Village is a unique and important part of the image of the City of
QWb Carlsbad Village is a valuable tourist destination for the City.
.- QVIL4c I enjoy visiting Carlsbad Village to shop or dine.
Qa5 would you rate your overall impression of Carlsbad Village?
On a scale of zero to ten, where zero means Poor and ten means Excellent, how
QVIL6 [IF QVIL5 41 Why is your rating so low?
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A12
QGRP canyou ell me whether or na pu are actively involved with any of the following
types of community groups or organizations within the City of Carlsbad:
1. School Groups or Parent Clubs
2. Service Clubs (Rotary, Lions, etc.)
3. Arts or Cultural Groups
5. Neighborhood Associations (HOA’s)
6. Social Clubs
7. Church Congregation or other religious group
8. Environmental Group
9. Political party or interest group
10. OTHER
11. NONE
12. DON’TKNOW
13. REFUSED
14. NO MORE ANSWERS
4. Youth sports Groups
QCONFID3
means VERY CONFIDENT,, how confident are you in the Carlsbad City government to make
decisions which positively affect the lives of its community members?
On a scale of zero to ten, where zero means NOT AT ALL CONFIDENT and ten
Rating -
- QCONLOW Is there a specific reason why your rating for confidence in city government was
so low? (open end)
QCONHIGH Is there a specific reason why your rating for confidence in city government was
so high? (open end)
- LIFEQUAL
community?
What could the City of Carlsbad do to improve the quality of life in the
(open end)
DEMO1 How many years have you lived in Carlsbad? (open end)
I
DRAFT -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A13
DEMO2
DEMO3 end)
DEMO4
end)
QAGE
QRACE
QSTREET
Do you own or rent your home?
0. Rent
1. own
How many people currently reside in your household, including )ourself? lopen
How many children under the age of 18 do you have in your household? (open
What year were you born?
What race do you consider yourself to be?
1. WhiteEaucasian
2. Afiican American or Black
3. Asian
4. American Indian, Aleut, Eskimo
5. Hispanic or Latino
6. Other [Specify]
8. DON’T KNOW 9. REFUSED
One of the ways that we will present the results of this study is to compare the
answers given by people in different neighborhoods. So that we can do this, could you tell me
the name of the street that you live on?
QSTREETA Is that a street, road, avenue, or something else?
QXSTREET And what is the nearest cross street?
QXSTRET2 Is that a street, road, avenue, or something else?
DRAFT -Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A14
QINCOME
total income last year before taxes?
Please stop me when I reach the category that best describes your household's
1. Under $25,000
2. $25,000 to under $35,000
3. $35,000 to under $50,000
4. $50,000 to under $75,000
5. $75,000 to under $100,000
6. $100,000 to under $125,000
7. $125,000 to under $150,000
8. $150,000 to under $200,000
9. $200,000 and above
X. DON'T KNOW Y. REFUSED
DRAFT - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI A1 5
I-
.-
APPENDIX B
,-
_- DRAI?I' - Jan 13,2005; City of Carlsbad 2004 Public Opinion Survey Report; SBRI
A1
Appendix B
Responses to Open Ended Questions
regarding a bomb threat that had been-called into the regional transportation office. I
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B1
122
424
QRATF
QRATF
When you try to tell them about problems and concerns, they usually blow you off.
When I went down to the city to try to do something about my easement, the city shut
already been made before we were allowed to voice our opinion.
the amount of uncontrolled growth.
I am concerned with
Every developmed is approved and that is why I
182
41
675
936
me down as soon as I stepped in the door and that is why I disagreed with it.
We pay a lot of taxes here and we still pay a lot for water.
We have grown too much, and no new streets to get people around.
We have been to a couple city council meetings and it seemed as though the decision had
QRATF Well, I don’t know.
QRATF
QRATF
QRATF
672
118
disagreed with that.
There is too much mowth
QRATF The uncontrolled growth
ORATF
607
357
I
”
QRATF QRATF There is too much traffic and too much housing. Too crowded. And they’re always
There is too much growth and not enough infrastructure.
improvement. Government doesn’t stick to building plans. Too much development, not
enough infrastructure.
216
tearing up the street.
They say that they welcome input as long as you’re agreeing with them But if you are
there to Drove otherwise it doesn’t work and we get shut down.
QRATF
City of Carlsbad 2004 Public Opinion Survey Report; SBRl B2
508
258
484
80 1
QRATF They really don’t listen, they listen to developers more than the residents
QRATF They raised taxes. It is difficult to create business with Carlsbad planning.
QRATF They don’t listen to citizens. Too crowded, inadequate planning. Lack of good
QRATF They did mt need to increase class size or drop art and music or limit PE. Traffic needs
planning.
85 QRATF Streets are being refused to open. They don’t want your input if they don’t agree with
you.
125
826
326
722
462
810
467
407
90
234
74
933
227
752
925
1053
92
1039
92 1
94 1
178
QRATF
QRATF
QRATF
QRATF
QRATF
ORATF . QRATF
QRATF
QRATF
QRATF
QRAW QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
Seen citizens represent themselves on the television and in the council meetings and they
make minimum affect.
My relative is an activist and has been ejected from council meetings. The council has
an agenda that they don’t wish to deviate from.
Police services m the southern part of the city. There are not patrolling appropriately. I
called a number of times about speeding cars in certain neighborhoods, and city has done
nothing. I don’t believe they have the infkastructure for the city growth
Police department and the city blow off repeated complaints.
The over development of the community.
The over development.
On the issue of trails: they’re more interested in building swim centers instead of trails.
I’m not pleased with the buildings and new construction; taking the canyon and building
the new houses.
They’re mt managing building construction well.
It’s a safe place to live. There are police officers everywhere, community happenings,
people bok happier, a lot of street fairs, it’s a happening place.
It’s being over built and it’s allowing houses for illegal aliens.
It seems that the city is allowing too much building to go on. My perception is that
developers can get whatever they want and that the people who are already here don’t
get 1isteIled to.
I think they let you talk but they have their own agenda.
I think that the city council is influenced by real estate realtors and I think that they are
more concerned with tourists than their residents.
I think that certain issues are not being addressed; ex. along the beach there is so much
erosion. I think there should be more flowers near our beaches instead of dirt ground
cover. I don’t agree with our mayor. In high school, he made it mandatory fir students
to go to a city hall meeting. It made our children who had church those days not able to
go. Parking: I don’t like the way you cannot park on a certain side of the street, there
should be more parking. I think it has been horrible that the streets have not been
opened; it has caused congestion, in the area of College, Cannon, Melrose, and
Tamarack. They had a barrier in that area where we could mt go through. Some are
through now, but some are not, Vista and Oceanside should be linked.
I think a lot of people don’t agree on the growth. Traffic and growth are decreasing
family time. I don’t think with the growth, they are thinking about the quality of life.
I never hear about any town meeting, event, gathering of a political subject and I have
lived here for 2 years
I don’t think they do. I’m not. I don’t care what they are doing. They are not.
I don’t see people volunteer in the city.
I believe the city only listens to loud groups, but they don’t think of the bigger picture,
the mayor is not concerned with the overall good of the citizens. I believe that they are
focused on getting sub divisions and new businesses in, but they are not concerned with
added beach parking or keeping the beach nice. They bend too much
1) I’ve been begging the city to repave local streets to no awil. 2) They will not listen
when we ask for needed services (i.e. streets). They do not care about their
constituency - seems that no one living in this neighborhood listen 4) They do not have
term limits and the Mayor & City pvernment is very out of touch with reality.
3)
City of Carlsbad 2004 Public Opinion Survey Report; SBRT B3
7
ORATF
788
1033
445
167
25 I QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
I 962 I ORATF
QRATF
QRATF
33 1 I QRATF
I am not pleased because there is too much building
The high density development.
1) It has to do with my concerns and appeals to the city regarding the cable company
and the park facilities as addressed earlier 2) becoming more and more exclusive and
harder for people to access the service and facilities. It makes the economic and racial
composition of the city very exclusive
The gowth issue.
My experience in 20 years.
Every time I call the water district they never answer the phone.
The engineering management is very poor.
gain.
Because it hasn’t.
Because all the streets don’t look good, they look poor. They don’t take care of the
streets. The traffic is bothering most of the neighbors and a lot of people complain.
I’ve been to council meetings. The Mayor did not listenand told a lady to shut up and sit
down.
Because when you have problems you talk to people and they won’t listen to you. I
don’t like working in groups
Because when we went to the mayor to get him to open up the streets in the College and
Lake area, it took him 4 years to open them. And when the gas prices went up, he didn’t
Because they don’t care about the people that live here ad just developing for their
care. And he didn’t listen to the people who lived by El Camino and College Drive.
Because they’re building too many houses d not opening enough roads and Carlsbad is
becoming extremely crowded, especially traffic in El Camino Real
Because they listen and they don’t react.
Because they have allowed so many homes. They’re over-building, which creates traffic.
The master plan is not working.
Because they don’t. I have been complaining about the place here.
Because they don’t do a good job during the meetings. They don’t listen to citizens at
the meetings. They pay high taxes.
Because they are not doing a good job with the city. They are building a lot and when
they see a tree and land they just want to built more. They sit there and are writing and
they don’t repeat your name the city does not listen to you when you have something to
say. May taxes are too high and I can’t change anything in this house because I have to
say when or what I want to change. I don’t think that I get anything. I am not getting my
money worth we need a new mayor.
Because they are allowing too many homes.
Because there’s no control on growth.
Because there is too much growth and the road can’t handle all the growth
Because the WaLMart thing was upsetting, the one down here up in Melrose
Because the city council meetings give you lip service, they only care about the
businesses; they don’t care about the average citizens. All the politicians only care about
the people that line their pockets, and they bring in more traffic and congestion to the
Because she doesn’t like the destruction of the nahral landscape.
community.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B4
171
946
1044
914
514
148
100
93 1
573
899
884
306
206
55
207
235
63
871
224
48
1023
700
282
339
891
677
666
QRATF
QRATF
QRATF
QUTF QRATF
QRATF
QRATF
Because of weather and over crowding. Network of city people have no where to go
because of the over crowding.
Because of their handling of the noise fiom Carlsbad; they are not restricting the time
they fly.
Because of the over building and the traffic, and density.
Because of the growth
Because many Carlsbad citizens didn’t want the building they built in the La Costa
region. They over ruled us. We bought in north county to not live like San Diego and we
are being pushed out.
Because in the meetings they don’t listen to the citizens.
Because I want to see more money being spent on schools, parks and golf comes. It
QRATF
took ten years for a golf course.
Because I think they allowed too much overbuilding and traffic. They have not allowed -
QRATF
QUTF
a plan and allotted for traffic flow and their density is too high.
Because I think they’re doing too much building.
Because I think that they are allowing all of this new development and they are not
thinking about the children that are coming in. The schools are overcrowded. They are
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B5
QRATF
QRATF
QRATF
QRATF
QFUTF
- stopping a lot of extracurricular activities like music etc.
Because I have been to a city council meeting wieh your neighbors and the council did
not listen to your needs. I’ve seen the city waste a lot of money in areas that are
fiivolous .
Because I don’t believe they are not following the master plan.
Because there are some issues that are very concerned for safety and cleanliness.
Because the mayor does what they want and dos not listen to the citizens.
Because the city of Carlsbad seems to have an idea of what they want to do with the city
and the citizens don’t want what they want and they seem to want devebpers and that is
QFUTF
QRATF
could do with the money.
They do to a limit, like politically.
They ask for citizen involvement, but do not take the request and follow through.
750 I QRATF I They're selling out the land to developers and they want to make it a high density LA.
QRATF 91
1014
930
658
121
over here they-could care less.
The preservation of green areas and natural places is being ignored, the mayor is in
league with the real estate businesses, and old houses are being tom down. The
development won't stop. It's the same thing for the direction Carlsbad is taking, it's
overdeveloped, it's losing its small town appeal, and they need to look at La Jolla and
other costal places to do a good job. As for the last statement, 3's the same as the other
two, Carlsbad is polluting the lagoon, and the services are not growing in proportion
QRATF
QRATF
QRATF
I with the Deonle. The citv isn't listening to the neonle
The growth issue. The residential growth is beyond the infrastructure.
The growth is out of control.
The growth is going out of control and no concern for the road; they are building so
quickly, they're not making the roads wider with the improvement of new housing going
QRATF
QRATF
QRATF
The growth issue. The residential growth is beyond the infrastructure.
The growth is out of control.
The growth is going out of control and no concern for the road; they are building so
quickly, they're not making the roads wider with the improvement of new housing going
QRATF UP. The citizens have been against over growth; especially the last 5 years and They don't
care regardless of how the citizens feel. It's horrible, the city of Carlsbad is becoming
126
352
711
26
950
328
Et
577
like Encinitas and Anaheim. Once again they don't listen to the citizens.
Taxes are out of control.
She doesn't like the change like: bars, and in 013e case they brought on contractor to tear
down that bar. There are not enough schools when they are over populated.
The overdevelopment and the shift of the power base southwards.
Just because of the roads that haven't opened; and I know that several people before us
have been trying to get the roads opened. It all ties into the things we've had to deal with
the past year.
It's a national issue just not a Carlsbad issue.
It seems more construction fi-iendly. But not recreational park fi-iendly. They need more
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
831
422
open spaces.
It is over developed and it is developed poorly.
I've been to city council meetings. Even though people get involved, the city already
QRATF
QRATF
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B6
QRATF
QRATF
QRATF
made their decisions. The people getting involved don't really matter.
I think they have over built it.
I think they are overbuilding, too much housing and not enough parks.
I think they are more concerned about maintaining the small town image rather than
~~
401
452
624
856
servicing the residents. The citizens would like to have better housing for lower fees and
they are not reducing their fees.
I think they are building too many homes. I think they should stop all of this building
now that they have taken up every little corner of Carlsbad and there is not much open
land left. It k all housing and shopping centers.
I think that there are councils that would not listen to city members because the city
councils have made their own decisions. They don't listen to the residents of Carlsbad.
I think government messes with our minds, they let us say what we want to say and they
do what they want to do after all.
I just think there are things that are expressed that the city hasn't taken any initiative. There's a lack of citizen initiated complaints.
Because there is too much growth and too little planning for the growth.
QRATF
QRATF
QRATF
QRATF
382
1041
317
419
1018
QRATF-
QRATF
QRATF
QRATF
QRATF
657 RATF
1000
713
375
180
31
I just think they take a very long time with the job that you ask them. The development
is getting very big and they should slow down.
I haven't seen anything in the mail or anything else about the city of Carlsbad and the
government and what they're doing and which direction the city is going. I don't have a
clue what is going on the city of Carlsbad. I don't even know who the mayor is. I'd like
to get more involved with the city, but I don't even know how to go about doing that.
I have never received any invitation to any council meeting. I have lived here for 40
years, and I have a business here in the Oceanside area. How would I know because I
have never been invited to the meetings? The chair dictates (working in the city) not the
citizens. They do not ask tlx. citizens - I think public opinion should be counted. People
who live here pay taxes and their opinion should be counted and listened to. The
posit ions in city government dictate the policies - not the public.
I have gone to the city council and was totally insulted by mayor. They listen but they
don't do anything or follow up. Over development. Over development. Over
development and corruption of city gowrnment .
I had personal experience speaking to the planning and city officials. They discount
residents for property being built in their immediate neighborhood.
For the same reasons as above. For the same reasons, I am very distressed by the city for
traffic management. It's hard to get around the city on the weekend and particularly in
the village.
I don't think they are responsive enough to citizens' issues. I don't think they listen to
residents especially those who are not wealthy. I think they cater to certain groups.
Some voices are not heard -'good example: they should build a second city pool, more
trails - and other things they should do. I don't think they listen to younger groups they
listen to older residents instead. It gets down to it is over developed - I think they talk
about transportation, but no planning about smart growth - lip service - but they do not
implement.
I don't think the city council and the city meetings are welcoming the citizens'
involvement.
I don't like all of the residential development.
I don't believe in having to pay taxes altogether.
I do not know what I am getting out of Carlsbad for taxes.
My personal situation. There is no problem solving when it comes to dealing with the
city ofices that provide services.
Down on Highland and Carlsbad Village Dr., there was a petition to have a Montessori
school there. All the people voted against it, but somehow they got it through the City
Council. I am a great believer in Montessori's, but in a place as bad as that, in traffic as
congested as that, is not a good place for a bunch of little kids.
Because the city is not doing anything to halt the development or the expansion of retail.
Because there's too much taxes.
QRATF
QRATF
QRATF
QRATF
QRATF
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B7
1060
237
QRATF
ORATF
710
Because they spend enormous amounts on the tourist industry and they subsidize the
tourist industry. I have personally experienced that the city council has no desire to
listen to an opinion that's not their own. Because they are not resident driven, they aren't
taking care of the citizens' needs, they are all about the money produced by tourism and
developers. That's why I don't agree with the overall direction the city of Carlsbad is
Because they have not been dealing: with the roads and traffic.
taking.
78 1
834
199
764
892
1083
43
748
265
335
644
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
QRATF
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QUTF
QRATF
Because there is so much construction in your area.
Because the taxes we pay here I think are outrageous. Streets are tom up in some places
and there are always construction projects that take 67 months rather than a shorter
time. Because the govemment will do what they want. The city council officials will
listen to the voices but not listen to what they are saying.
Because they recently changed the zone so that Wal-Mart and Target can come into this
area. I think that Carlsbad doesn't need them.
Because on several occasions, the mayor and the city council did what they were going
to do. I think they have huge egos, and they don't listen to its citizen's thoughts,
concerns, and needs. An example is that the city has promised tennis courts and we have
yet to have them. ?here is no specific representation by district, and they are nde at
their meetings
Because of the increased building, housing, and not any attempts to decrease the traffic.
Because of some meetings we had a couple of years back on some projects. We didn't
get much attention there.
Because my addressing an issue never got he courtesy of a response back from the
mayor.
Because I'm not happy with the level of growth and the traffic. Quality of life is getting
worse.
Because I think they are very short sided in the way they have made their decisions.
Because I watched a couple situations and they didn't want to deal with it. It's not worth
it and they do what they do. They need a bigger picture. Because their planning is
hazardous.
Because I pay an enormous amount of taxes for what I receive. An example is that there
is no police patrolling the walk at the beach and I live at the beach. I have called about
that problem to the police department and I get lip service. The problemgets especially
bad during weekends and holidays and there are always skateboarders and people that
should not be there. I called the city about other issues and they are not responsive:
traffic issues, stop sign at the comer of Garfield and Sequoia, police patrol at the beach
walk, cars being parked on our street for weeks on end.
Because I don't think I receive good value for the municipal taxes I pay. They do not
call you back. They are not trained in what they do. I have lived in this city all my life -
QRATF
and they are known for not giving good service to citizens - they are a joke.
Because I don't use any city services.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B8
45
66
387
267
497
548
1045
323
536
665
354
816
L
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Because when citizens try to be involved they make you feel like you’re a mn entity.
They have the power and it’s too bad for you. If the city listened to citizens, there
wouldn‘t be road blocks, they would have better road planning, and right now we have
too many stores and people but not enough roads. The overcrowding, too many homes,
it’s just too, too!
Again, I’m concerned with growth and housing in the city of Carlsbad; I feel that
exceptions are granted to people who know the right people. I don’t believe the small-
home owner m Carlsbad is valued.
Again traffic problems, I think there could be more done for affordable housing for
people who can’t afford the La Costa area.
1) We’ve been screaming that the city is over built. They still keep on building. 2) El
Camino is completely gridlocked. They continue to built, but there are no new roads. 3)
The same reason that they don’t listen to the citizens regarding overbuilding.
1) They could welcome the citizens’ involvement but they don’t. The biggest concerns
are growth and traffic and building. 2) Because of the results. 3) It all points to every
thing I have said.
1) The Carkbad government has a very specific agenda and it’s not necessarily what if
safe for the environment. It’s all about generating revenue and mt for the long term
growth of Carlsbad. 2) Ws because of the growth. I don’t think that the infrastructure
can support the growth in Carlsbad, such as the excessive amount of housing. 3) They
have a lack of concern with the long term effect of their actions. They are taking their
actions fiom a short term perspective rather than a long term.
1) I don’t lke the mayor and I don’t like the opinions.
1) I think that the growth and they are not taking in consideration the growth that they
are getting, for example the schools and traffic. 2) They need a new high school and the
traffic is out of control.
1) I know that there’s been a lot of concern about the development in the open spaces,
yet they keep building. They don’t listen. 2) The same as above.
1) They are not putting a stop to the building. 3 They haven’t put a stop to the industries.
1) My personal experience has been on one particular issue involving the community that they were deceitful about the dates and locations of city council meetings. So I &el
they don’t welcome us. 2) For the same reason. Even when the community was
present, their opinions were not welcome or valued or had influence on the council
members. 3) Primarily I would like to see the preservation of our wildlife and the
related issues as well as the humane society’ and less emphasis on builders and
expanding residential property.
1) I think that the city of Carlsbad has an agenda to throw a lot of buildings up and
they’re not sensitive about the quality of life of the residents. 2) &cause I think they,
from personal experience. I had to go on four different occasions, several meetings and
it took them over a year to resolve a safety issue that was they’re plan in the first place.
3) Because I think that it’s too crowded and the air is getting dirtier. More noisy and
more buildings popping up. 4) I think the city of Carlsbad got an agenda to generate tax
revenue like they’re a business and the quality of life of the citizens is of secondary
concern to them. I think the police are doing a great job
3) They need a new high school.
City of Carlsbad 2004 Public OpinionSurvey Report; SBRI B9
292
881
554
453
365
160
504
57
103
457
155
78
187
I
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1) I lost my job. 2) Because they don't welcome citizens. 3) Because they don't listen.
4) Because it's growing too big. 5) Because they're not doing a good job.
1) Because they don't; I've been to city hall meetings. 2) Because they don't; they think
they know what's best and they don't really listen to anybody.
1) Because I don't think the city is basically spending money right. 2) Because saying
they want city involvement and doing it is two different stones. They keep on saying it
but don't go out and get it. 3) Because many times I've gone to city councils with
certain concerns and they council has already decided what they want prior to citizen
input. 4) They're not emphasizing affordable housing. They're more interested in
hotels, parks and other services. 5) Because of all the reasons listed above.
1) Because I don't receive a good value. Because the costs of bills, houses, etc. 2) I read local stuff about how Carlsbad shuts citizens out and don't really care about what
they thought. 3) Because I think they use resources inefficiently. 4) Because we pay a
lot of money to live here and we don't get much. They don't listen to us and just go
along with their agenda.
1) Because I don't know if they welcome citizen involvement or not. 2) There are too
many homes, and too much traffic.
1) What do I receive? I get fire and police, that's nice. 2) Go to a city council meeting
and hear. They listen but they don't hear. 3) They call it a village but it's now a big city.
It used to be a village. 4) They are building out on skinny places and they allow builders to take over.
1) Because we have way too many houses and not enough roads. 2) Development, way
above and bepd with development. 3) Not enough roads too many homes.
1) Because I've been to city meetings and they all say shut up. You can't speak what you feel. 2) If they listened we wouldn't be overgrowing. 3) Because of all he
building that's going on. 4) Because if they were doing a good job, they would listen to
people. ~ Everyone that I talk to says that this growth is ridiculous.
1) Because I think I get bad value. 2) Because they're not responsive to citizen input. 3)
Because they're not responsive. 4) Because of development. 5) Because they are
unresponsive and because of development.
1) Because I don't 2) Because I don't think it's that well. 3) Because I don't think they
do.
1) Because I can't believe that what they say is true and I believe that there's just too
much development here. 2) Because they haven't listened in the past.
1) They give us an opportunity to speak but they do not really listen to what we say. 2)
They have done many things in the past that the people voted against but went ahead
anyway. We said they were overbuilding but they did not listen
1) I go to meetings and all there seems to be is people sitting around talking under their breath with no microphone. 2) They want to take all the beauty away and replace it with
buildings.
1) I've been to city hall and coastal development meetings and have been "dissed" by
them. Watched area be over developed. Engineering department just blows off the rest.
2) Don't really know dealings. 3) I've been to council and city planning meetings and
been "dissed" and the city engineer walked away fkom the problem.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B10
<QQOL9P> Why was your rating of Carlsbad in terms of getting where you want to go locally so low?
962 I QQOL9P 1 We live on top on Olver Gove there. - 467
538
689
950
387
QQOL9P The very low presence of public transportation.
QQOL9P There is too muchtrafic.
QQOL9P The traffic. It’s getting more and more difficult to just drive around. And public
transportation is almost non existent.
QQOL9P The traffic. -
QQOL9P The traffic problems: not enough freeways, 1-5 is ridiculous, people who know the area
231
183
6
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B11
because the streets are gridlocked. The city is overbuilt.
The buses are always late.
The bus service isn’t that good. It only goes on special routes and if you’re not close to
QQOL9P The Coaster hours.
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393
806
one of those routes, you’re out of luck
It takes 3 hours to get fkom San Marcos to Carlsbad.
Public transportation is very scarce and limited. What is there needs to be advertised and
people need encouragement to use it
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125
85
555
548
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375
931
949
78
34
690
745
271 p
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The public transportation system is very poor, no taxi cab service. The bus only runs on
major streets.
Public transportation is non-existent.
Pubic transportation is not that great.
Poor infrastructure of public transportation
Not completing the main streets.
I have no idea how to get around city and no idea of transportation in Carlsbad.
It takes a long time to go where you want to go.
It takes an hour and 15 minutes to walk to transportation; it is not good.
In my experience the public transportation system is not the best. Getting east to west is
impossible. Getting downtown has limited access because of the Coaster.
If you live any place east of the 5, the bus takes forever.
If it is public transportation, I rate it that way. Otherwise I rate it higher, like a 7.
I wish that we had a 'Iiolley, or some other public transportation. The bus does not
come anywhere near to where I live locally. The buses do not come into residentialarea.
I just think the roads are inadequate for the number of houses.
I just new use it. I don't see the time involved. I've always driven so he never used
public transportation and if I did, I would find it very inconvenient.
I don't know of any public transportation around here.
I don't think the bus services are very good. The bus transportation isn't where it should
be.
You need a car to get any where. The public transportation is not very good.
Because I think there is too much traffic on El Carnino Real is total.
You got to walk a couple of blocks to get to a bus, and then I do not know where it is
going.
You have to go at a certain time of dayto get around it. But if you leave at say 2:OO it is
impossible because of traffic on El Camino Real & Highway 78.
It's getting very crowded and the traffic signals on main artery streets are
unsynchronized.
The fieeway congestions to and fiom Carlsbad.
Due to lack of public transportation
Driving in Carlsbad during the A.M and P.M. commutes and weekends. And we are
impacted by traffic.
The congestion, poor traffic design
That College Blvd. is being closed.
Because you can't take a bus where you want to go here. And I can not get to a bus
anywhere fiom where I am. I need to get rides to a bus.
Because the downtown traffic is not very good.
Because the bus services are not so good.
The transit system is not convenient. The times they have are not convenient. There is
too much traffic.
The bus service requires several transfers.
Because they are building a lot of traffic signals.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B12
41 QQOL9P
736 QQOL9P
554 QQOL9P
Because there's no hamportation where we live.
Because there is very poor public transportation
Because there is traffic and there is no way to get around Carlsbad other than in your
attention was thabmy roommate cannot access bus services. There are not enough
1001
city.
Because I assume that meant more like public transportation. And I had to use it for a QQOL9P
I --
338
the bus doesn't come by my house, it would take half the day to get there. Bus service is
so infrequent and the bus-stop locations are inconvenient. Train service is good, but
shuttle services locally, and she does not have a car.
There's no public transportation, there's only bus service. If I wanted to go to the beach, QQOL9P
335
132
422
414
getting to the train station is difficult.
There is no public transportation - it is very weak - there is not much public
transportation. You have to drive and there is a lot of trac.
There is no local public transportation
There aren't points of convenience in terms of the connection. I think they need better
points of access to public transportation.
The traffic congestion on the roads. When we first came here 10 years ago, we could get
from uoint A to Point B in half the time it takes today. It doesn't matter if you go North,
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856
477
1060
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B13
Sou&, East, or West. Its bad going North on 1-5 andit is horrendous going-South on 1-5.
The limited bus service. Nonexistence of other public transportation.
The lack of public transportation for getting away fiom the coast.
The inadequate plan for traffic. It can't provide transfers and having all these gated
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communi ties.
The impact of the traMic fiom all of the new building and more people moving into the QQOL9P
community. J
. ..
you're not right there at the bus stop; they won't pick you up; they'll just go away.
I
852 1 QQOL9P I The city doesn't have a good public transpoation system. Some areas are inaccessible I
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46 1
1057
986
683
834
430
848
275
__ _______ __....__ ~~
Because the bus system is not very comprehensive. It does not go to a lot of streets.
Because the city transportation isn't that developed.
134
3
812
115
855
1075
265
213
507
1041
78 1
83 1
512
466
640
777
516
I I anv senior transDortation. I
2QOL9P I Because the buses are undependable. The bu
trying to cut down the Coaster train. There isn't good reliable transit. The freeways are
congested. We need more reliable transit.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B14
553
836
930
369
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All the good stores are in Oceanside.
We don't make that much.
There is new shopping in Carlsbad. However, prior to opening the Fonun, there was no
shopping in Carlsbad. Example, Plaza Camino Real is in Oceanside; it's the only
shopping center. It is outdated and need of update.
There are not bo many stores and you have to go out of the city. They are too picky QQOL8P
373
602
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B15
who they let in.
The stores are not well situated. You have to drive distances. We do all of our shopping
in Encinitas. The shopping is very limited. So the city is losing a lot of tax dollars.
The shopping center off the I15 is bo far away and they need more of the stores that
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3
-- __ - they cany over there in Carlsbad. They also need higher quality stores at Carlsbad.
Outside of a nice shopping mall, there isn't much to choose from. There isn't a one stop
store like WakMart; instead you have to drive to a whole bunch of different places and
stores to get what you need
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103
96
retailers in Carlsbad.
Because there’s no good grocery stores where I live, and no good library.
Because there’s no good quality stores and I have to drive to La Jolla to get fresh hits
and good meat.
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146
224
677
1056
15
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B16
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Well, because the quality in and about the downtown area k like it’s out of the 50s.
Too much rapid groa and it’s too condensed and it is not aesthetic to see homes and
homes. And now you don’t have real mountains to look at because they have built on the
mountains.
There is not much architecture here.
The new houses are ugly.
Racial house of property. The wide street with no grass park way street. Tracts are all
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189
393
536
alike.
Old houses. They’re building new houses. But the new houses still look old fashioned.
It’s because there’s all these developers and there’s different types of housing tracts by
QQOL7P
QQOL7P It’s not my taste.
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I91 I QQOL7P I Everyone can do whatever they want. There is no effort by anyone to preserve what is I .. - around here. It feels like they are cutting down all the trees.
Because they have built all the housing tracts to look like cookie cutter houses; they all
look same.
Because it doesn’t have any architectural quality to it.
Because I think the zoning of downtown Carlsbad is horrendous for the pro-business.
There is no planning for aesthetics. The zoning is more concerned for multkunit
1060 QQOL7P
237 QQOL7P
516 QQOL7P
103
development then aesthetics. Carlsbad is concerned with increasing their taxes to build.
Because I live here and it’s not a really pretty place to live. You got the ocean but still. QQOL7P
305 QQOL6P
72 QQOL6P
208 QQOL6P
18 QQOL6P
You have to be a millionaire to own a house or rent.
You can’t buy a house. Too much real state is too high.
Well, I happen to be fortunate to own a townhouse, but if I rent an apartment, I wouldn’t
be able to afford to live here anymore.
Well, obviously because I am not among those who are so affluent so it would not even
2 17 I QQOL6P 1 The median price of a home is ridiculous.
443
10
973
581
810
927
...
occur to me that it was a problem If I were affluent, you have to be very well off.
Well because it’s pretty expensive, especially the real estate.
We could no longer buy our house if we were trying now -- the location has driven the
price so high that profkssional people can not afford to purchase ~tbut long term
savings.
QQOL6P It’s very expensive. Prices of living are going up. Rooms, apartments, etc. are
outrageous.
QQOL6P It’s very expensive not only housing, but the taxes as well.
QQOL6P Very expensive housing costs.
QQOL6P It’s very expensive and probably one of the most expensive cities in the country
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City of Carlsbad 2004 Public Opinion Survey Report; SBRT B17
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B18
692 QQOL6P It’s too expensive.
1084 QQOL6P It’s too expensive: housing is expensive, water, rent.
. .-
479
272
I 123 I
buy; impossible if you want to buy with interest and mortgage.
I thlnk it’s just too expensive to live here.
I just think that it is mainly housing You need to be upper class to afford something.
~ QQOL6P
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI B19
.-
19 QQOL6P
478 QQOL6P
440 QQOL6P
868 QQOL6P
I don’t think it’s affordable, just like in the whole state of California.
I don’t think it’s an affordable place at all.
I don’t know.
I am lucky. I came to Carlsbad in 1995, and I was able to afford a house then. But now,
929
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B20
I would not be able to afford the same house I am living in.
Housing is outrageous. Young couples can’t buy a home here and they’re building QQOL6P
I I -- your rent on time. The city of Carlsbad keeps raising your payment on housing.
Because the properties are so expensive.
Because the pricing is what is really high. If1 wanted to move here and did not already
have my home, I would not be able to afford it. Even the things in the grocery store are
more expensive and the gas is higher here too.
Because the prices for houses are extremely high
Because the prices are very high, even to rent.
Because the median rate to live is not affordable.
Because the housing cost in Carlsbad, specifically, has gotten out of control. The home
mes. I don’t like Home Owners Associahons.
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B2 1
551
177
1045
426
330
like me.
QQOL6P Because it's expensive.
QQOL6P Because it's a struggle to find a lower cost of housing.
QQOL6P Because it's very high
QQOL6P Because it's very expensive.
QQOL6P Because it's very expensive.
~~ 636
348
1035
563
21
794
200
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B22
QQOL6P ~~ Because it's very expensive.
QQOL6P
QQOL6P
QQOL6P
QQOL6P Because it's not affordable.
QQOL6P Because it's not affordable.
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Because it's too expensive and I can't afford it.
Because it's so unaffordable and the average person could not afford it.
Because it's not. It's really relatively expensive to live here, dining, foods, etc.
Because it's becoming not very affordable. The values are increasing so much, but for
767
8
438
39
11
38
818
people to move here, it's not verypossible. They're building too much
Because it isn't an affordable place to live; it's for people who have quite a bit of money.
Most people need to have two job incomes to live here.
Because it isn't affordable to live here anymore.
Because it is very expensive to find a place in Carlsbad.
Because it is a very expensive place.
Because it is very expensive.
QQOL6P Because it's not affordable.
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QQOL6P Because it is unaffordable.
1020
-6 QQOL6P The price of homes.
1023 QQOL6P The cost of housing. -
285 QQOL6P The mortgage is very high.
145
558
240
824
158
63 1 .~ ~
614
72 1
1019
934
73 1
789
48
I 245
I307
loans are so scary that people have to go to other places that are affordable.
Because Carlsbad isn't cheap and it wouldn't be affordable to many people. QQOL6P
City of Carlsbad 2004 Public Opinion Survey Report; SBlU B23
I891 I QQ OL6P I The living here is very high
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B24
I 872 I QQOL6P I The increase of prices of housing, especially for the younger people. Pretty soon just the
957
257
119
\\---- QQOL6P Not enough affordable housing.
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Neighboring cities are less expensive.
I lived here 21 years and if we didn't own a home, we wouldn't be able to live here,
982
781
289
99
44
160
couldn't afford it.
It's not. Housing is expensive. Things cost more automatically.
It's not an affordable place to live.
It's really hard to buy a house over here.
It's just outrageous; the cost of housing is outrageous.
QQOL6P
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QQOL6P It's expensive to buy.
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OOOL6P It's exnensive.
33
253
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It would have been low no matter what part of San Diego you were talking about.
It is very expensive to live here. The housing prices are a bit much. We can't move into
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B25
1073
602
569
1025
910
a bigger home.
It is too expensive for most people.
It is not affordable for average citizens.
It is exDensive to live here.
QQOL6P It is too expensive.
QQOL6P
QQOL6P It is so expensive.
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683
756
317
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It is expensive, not affordable.
If qou were buying a new home, I don't think you'd be buying it in Carlsbad, because
there's no affordable housing below $500,000, unless you want to buy a town
home/condo.
If you have money you can buy a big house. If you don't have money - it depends on
how long you have lived in Carlsbad. You can't even buy a small house in Carlsbad.
The average house in Carlsbad is very expensive - not less than $700,000.
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115 QQOL6P
243 QQOL6P I I I market for affordable housing is limited, but there's nothing the city can do about that. I
If I didn't have my house pad off, I wouldn't be able to afford to live here.
I'm a real estate agent, and the average home in south Carlsbad is about $800,000. The
I -- I very expensive community. When you're looking at homes, and they're $800,000 and $1 I
291
892
856
352
800
million, how can anyone afford that?
Because the real estate prices are too high.
Because the prices are so high.
Because the prices are extremely high. Both rent and home ownership.
Because the prices of the houses are too expensive for middle income families.
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QQOL6P Because the price of restate is too high. 2
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B26
450
101 8
house next me sold the other day for $1.25 million.
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Because the price of housing has sky rocketed.
Because the housing prices are very high. Comparatively speaking, it's much higher than
other arts of the county.
149
651
629
541
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Because the cost of housing is so high, comparative to the rest of the county.
Because the cost of housing is so high and the cost of everything is so high.
Because the cost of housing is extremely high.
Because the condos are too outrageous when some people could go somewhere else and
758
903
buy more square feet for their money.
Because that's the truth; it's not cheap.
Because so many people cannot afford the cost of homes here and the electric utilities
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325
4 19
140
are high.
Because property is very expensive here.
Because prices of homes are too expensive.
Because people can't afford to live he unless they are in a higher income bracket. I
QQOL6P
QQOL6P
QQOL6P
I437 1 QQ OL6P I Because it's expensive. _____
have fiiends that can't afford to live there
724 QQOL6P Because of the cnst nf hniininv
837 OOOL6P Because of the cost of housing.
640 QQOL6P
483 QQOL6P
Because of increasing housing developments that are too high.
Because of housing and state tax and sales tax. ,
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B27
448
644
54
everything in North County costs more.
Because it's very costly and I have two children in their early 20s and they can't afford to
live here.
Because it's too expensive for average people.
Because it's so expensive. I've been here five years and the price of my house has
QQOL6P
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155
523
834
237
71 1
658
doubled.
Because it's on the coast and it's so expensive. To buy a home here is very expensive.
Because it's not very affordable.
Because it's not an affordable place to live.
Because it's not an affordable place to live in terms of housing.
Because it's not affordable for where my children are going to be.
Because it's extremely expensive that's why I rated it so low.
QQOL6P
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1060
657
700
750
771
QQOL6P Because it costs too much money to live here and it's gotten out of control. I don't mean
it's a bad thing, not everyone can live in nice places. I don't believe affordable housing is
a solution to that problem. I think that the government should have to force them to
build affordable housing.
Because it's been getting expensive in the city now.
Because it was so unaffordable.
Because it's just outragously expensive for home prices, the are no lower income
areas. Everything that is being built is for rich people.
Because it isn't very affordable. It's hard to buy a house; the housing prices are too
QQOL6P
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706
expensive.
Because it is very expensive to live here and it continues to get more and more QQOL6P
522
134
roof, I don't know how people can buy houses here
Because I think it's very expensive to buy a house here.
Because I don't think it is a very affordable place to live. As far as market value, it is a
QQOL6P
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5 18
696
328
1075
very high place to live.
Because I don't think Carlsbad is very affordable to live.
Because I couldn't afford to live here if I was just trying to move in.
Because I can't afford to buy a house, and it doesn't balance out with $700,000 homes.
Because I am broke and I rent and I can't afford a $600,000 home. I am a teacher and it
is hard for a working class citizen to buy a home in Carlsbad.
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293 QQOL6P
797 QQOL6P
841 QQOL6P
841 QQOL6P
Because they’re not making enough money.
As with the rest of California, living costs are so high here, along with high taxes.
$800,000.
Because the median price of a home is above $800,000.
417 QQOL5P
148 QQOL5P
160 QQOLSP
The high crime and nearby businesses.
Because I see a lot of things that are not good.
Because it’s too crowded and it doesn’t feel safe to walk to places anymore, or let your
children walk.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B29
806
735
554
90
870
316
6
1057
and too structured.
I think the park facilities are oriented toward families with children They said for two
years there would be other facilities in the new park near me. I bought here with that in
mind, and at the last minute it was changed. People with the city are very unpleasant to
talk with about it.
I live here because it’s low income.
Because there isn’t anything to do other than the beach.
Because in parks there is not much to do.
You’re 18 and when you try to find things to do, you and your friends have to go to
another city to find things to do.
They have recreation for seniors, but if you’re not a senior, what kind of recreation is
there? I looked at something in the mail, and the only activities they offer are for
children and youth or seniors.
I don’t participate all that much so my personal opinion would be low.
Because this isn’t where I recreate. I’m more interested in cultural arts and I have to go
QQOL4P
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1060
5 19
._ to San Diego to go to the opera. My cultural interests are better satisfied in San Diego.
Because there is no p&lic access because it’s too crowded. You can’t get to the beach
because the traffic is all tied up. The beach is being taken up with timeshares and hotels.
If you want to play, you have to pay to go to Legoland or Havia, etc. It’s great for
tourists, but if you’re local, there is no place for local people to go.
Because there is not enough for the east side of Carlsbad. Libraries and activity centers
are more on the west center. Not enough stuff on the east side.
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1008
55
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B30
things for the elderly, economically speaking.
Because I thmk it’s completely over priced.
Because of lack of affordable places to live for the elderly and medical centers.
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place to live for someone retired to live in my area since there is no transportation.
Air pollution in San Diego county is bad. QQOL3P
329 QQOL2P
536 QQOL2P
677 QQOL2P
752 QQOL2P
258 QQOL2P
I services.
I It’s in between everv where. 73 5
There is not enough industry of make-up industry.
There are not different types of jobs that could attract people.
There is not too many companies located here in Carlsbad.
The traffic is so bad and that is why I rate it low for a place to work.
The kind of businesses and variety.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B3 1
393
969
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Nothing but industry service here.
No diversity of jobs. No hospitals. You have to go to Encinitas or Vista for medical
I 189 I QQOL2P I It's hard to get a job. And there's no big factory to get a job around here. Or a dress I
1014
I I I my business since they built a road that the wind was prevailing on my plants and I
flowers. Carlsbad pretends to be agricultural friendly.
Because there are no available jobs in Carlsbad. QQOL2P
930
422
816
have to cross the street or be driven there.
Because the school system (high school) is bad and does not live up to it's reputation. I
took my child out and put him in a private school.
Because I'm in a school district that doesn't go to Carlsbad schools.
Because I think we have a lot of problems with the educational program. I just want to
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say that Pacific Rim is a great school, but sort of drawn into the rest of the educational
system in California. You can't leave your kids alone because of all the "gangstas" and
all that. Great negativity.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B32
881 QPRKRATP
791 QPRKRATP
750 QPRKRATP
They're not kept up that well. Whoever does it does a lousy job. Use a number of parks,
so I don't have a specific name.
There are no parks near me.
Laguna Riviera Park they have a broken septic tank or something because the grass is a
397
816
swamp in one area.
QPRKRATP Holiday park, although the park is maintained well, the bathrooms are ~EQ and gross.
QPRKRATP Well there's the Carlsbad State Beach and it's because of the trash and cigarette butts.
I I and the one we do go to is verv small. I
519
957
I I v 303 I QPRKRATP I Chase Field: because they don't maintain it, not very well anyway.
Poinsettia park, because of trash and cigarette butts. The water treatment facility is very responsible when there's a funky smell and they're quick on resolving the issue.
QPRKRATP Rancho Cario Park should be more functional. Get a library, more grass, and civic
center.
OPRKRATP Pi0 Pic0 and Tamarack State Park bathroom facilities need upgrading.
bad: it's hard to get a hold of somebodv.
8 12
134
QPRKRATP Lack of completion on schedule.
QPRKRATP I guess the maintenance of the park is not bad. There are not enough parks in our area,
I I Thev raise the cable rates constantlv. I
675
824
609
223
498
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Up to channel 39 the channels are good and the rest are bad.
It's too expensive, they offer too little options, and they should provide better services at
Y QOUTSV6P We have no choice.
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We have difficulties with Adelphia. Now we have satellite.
We don't have a choice. I had to take Adelphia. I don't even get a senior discount.
I customer service over the phone. I
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B33
542
734
1068
20
536
I
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They don’t provide a lot of companies.
They don’t have any kind of choice. There’s only one kind of service available, and it’s
Adelphia. They cut the international channels.
They didn’t answer my needs, so I changed to satellite.
They charge, even though I ama senior citizen
There are too many interruptions, too many problems and the service goes off. If I call,
F
to satellite.
The high cost of able, and I get stations I don’t want, you have to get cable to get
broadband. They own the city of Carlsbad, to get cable. You are stuck. You have to go
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with them. They have their “hand” in my pocket, and an exclusive right to steal fiom the
citizens.
The hardware is out of date, and the price is really high.
The cost, their speed dial is very costly. I went to direct TV.
The cost
The cable company and how they do business. Their signal was not good; not a nice
company to deal with I will never do business with them again. They have no
competition, they are a monopoly. We are at their mercy. I did consider not staying in
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B34
62
666
complaints.
The lack of extended response time on the phone, then getting to pur house for service
QOUTSV6P The lack of service.
QOUTSV6P
673
61
692
453
308
242
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B3 5
calls. Also, poor service.
QOUTSV6P It's too expensive.
QOUTSV6P It's run by Adelphia and my cable runs out daily.
QOUTSV6P It's Adelphia; it's owned by crooks.
QOUTSV6P Its way overpriced, it's a bad value.
QOUTSV6P It's so expensive.
QOUTSV6P It's expensive, it's Adelphia, the services in this area are very limited, and they don't have
VCR boxes. I've lived here for 3 weeks and I have already had to call the cable company
417
78
583
QOUTSV6P Adelphia is bankrupt.
QOUTSV6P
QOUTSV6P
Daniels was great Adelphia raised the charges and provides poor services.
The cost is way too high and the wait is longer.
I-
-
229
695
300
936
.-
Angeles.
Because they don’t get all the stations that I want.
The bad selection of cables that couldn’t get fixed. Adelphia wouldn’t get fixed.
I’m always having trouble with it.
Adelphia services go down and their rates go up. And there is only one choice for a
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I I I should have more choices. I
324
799
194
326
814
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the sound. I am thinking of going another direction I think
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Adelphia is too expensive, even for basic services.
Adelphia is a poor cable provider. I don’t care for them; they lack services.
Adelphia is a marginal cable provider.
Adelphia cable company is very hard to deal with
Adelphia has cut off some of the basic cable channels and moved them to digital I can
not receive them And they have increased prices more than the others.
You have one cable service to pick from.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B36
710
541
243
QOUTSV6P
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When I lived in Encinitas, I had Cox and it was way better.
We only have one to choose fiom.
We only have one choice, Adelphia, and their services are getting more expensive for
I- I grand daughter that is 6 yearsold &d we can’t figure out how we get the Disney channel I
201
85 1
1007
651
less service.
We just have so many problems with our cable TV.
We have the worse company out there, low product, service and choices to choose eom.
We have no choice; we have to take what we get.
We had very bad luck with getting service where we live in south Carlsbad. I have a
QOUTSV6P
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877
845
842
- up when she comes and visits and it’s the only one she is allowed to watch.
Very expensive and no other option.
There are too much commercial advertisements.
It’s too expensive. We went to a satellite dish which provides better service for less
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160
than up. For example, we used to be able to get KCET fiom Los Angeles, but they took
that out and the ITD international TV channel. You could listen to news reports and they
money.
They usually do more damage than good when they are working on your house. It’s too QOUTSV6P
117
on’ t movide as manv services as the I
expensive.
They tell you that you qualify for the lowest rate, and then 1 year later, they double your QOUTSV6P
QOUTSV6P They are not responsive on the phone. They don’t seem to know what their doing on the 1 phone. They don’t seem to know what they’re doing. They go up in expense. I wish I
141
rate. They don’t tell you they are raising your rates.
They keep changing the variety of channels and the quality in general goes down rather QOUTSV6P
339
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B37
took that out. They added a whole lot more shopping and religious related channels.
They’ve got a monopoly. The services suck! They took some channels away and that QOUTSV6P
71 1
774
677
957
701
422
Carlsbad would change providers.
There’s way too much that I don’t like to see.
There’s no competition, and they keep raising your cable bill.
There is only one provider and they are increasing their rate 2-3 times a pr.
There is only one choice, and the service is bad.
There is no competition, and the rates are being jacked up each year. We need another
cable provider. Adelphia is the sole cable provider in Carlsbad.
There is no competition since there is only one choice. I looked into other cable hook
QOUTSV6P
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373
624
891
1067
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ups and there is no other in this area of Carlsbad.
QOUTSV6P There is no competition.
QOUTSV6P There is no choice.
QOUTSV6P They charge too much
QOUTSV6P
QOUTSV6P The expensiveness.
The level of service is poor with the price we pay. HDTV is very limited.
353 QOUTSV6P The DSL line goes out all the time along with the TV cable; and when you call Adelphia,
they say they're redoing their lines, but they've taken it down for three to five days. And
when you call, you can't reach anybody, even though their ads on TV claim that they
can
159
419
457
328
940
QOUTSV6P The price is high and the quality is not.
QOUTSV6P There are m options.
QOUTSV6P No.
QOUTSV6P My wife would rather have a sekction between Adelphia and Cox Communications.
QOUTSV6P My daughter wanted to sign up for DSL only, and they wanted to charge her for TV
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cable too. Adelphia has a lot of problems and their president is going to jail. We now
have satellite TV and it is very good.
QOUTSV6P My Internet access fkom Adelphia goes down more often than I care to think about.
When I pay for Internet service, I expect it to work when I need it to work, not just when
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B3 8
22 1
855
655
847
982
3 19
525
it's convenient for the company. I pay $130.00 per month for my cable bill.
QOUTSV6P Mostly negative services fiom cable and raising rates.
QOUTSV6P There is a lousy selectionand it is expensive.
QOUTSV6P Just poor customer service.
QOUTSV6P It's a monopoly and overpriced.
QOUTSV6P It's down a lot and it's too expensive.
QOUTSV6P It's a monopoly and it's incredibly overpriced.
QOUTSV6P It's OK, I chose poor because I only have the choice of Adelphia and I don't like
504
Adelphia. I wish Cox was in here to give them some kind of competition.
It took them six months to get me hooked UD at my business. OOUTSV6P
290
329
853
770
862
850
QOUTSV6P I don't have a choice; all they offer is Adelphia.
QOUTSV6P I don't get the channels that I want.
QOUTSV6P I don't think it is caught up with the times.
QOUTSV6P I don't like the provider and I don't like the fact that I don't have a choice. I thought it
was a free enterprise but I guess it's not.
QOUTSV6P I don't get the service that I was provided, and they keep going out on me (twice).
QOUTSV6P I don't get the all the channels that other places have at the same price. And, the pricing
Dolicv is bad.
347
481
45
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1060 OOUTSV6P
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293
976
996
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The high prices and you don’t have the optPns that other cable services offer, like you
don’t have a minimum package or anything like that. And the company has a monopoly
on the market.
For the internet. If I had a choice I wouldn’t go to them. They are rude and they never
pick up the phone. They make ID adjustments in the bills. When there’s a problem they
are not helpful.
First of all, there is no competition, it went up fiom 43 to 47 dollars, but nothing was
added. There were 3 or 4 hours yesterday when there wasn’t even reception.
It’s expensive. It’s Adelphia and I’d rather have Cox.
It’s expensive.
The cost of the service is too high.
Carlsbad offers Adelphia and they are just a rip-off.
Because it’s too expensive, the signal on certain stations is poor, I don’t like the
company because of what they did to the fimily who owned the company, particularly
the scandal, and there is no competition
Became Adelphia doesn’t have any competition. They’re raising their rates and nothing
a homeowner can do about it.
Because when the cable television services took out certain channels and they made me
it doesn’t =em to be . . . the
Because I cannot go to anyone else. I either have Adelphia or I have to do Direct
want to choose Cox Cable. There is no choice for me.
Because of the service. It’s poor: the installation, the internet. It’s terrible.
As far as I know we only have one.
Adelphia doesn’t supply services like high definitionor it is limited. Cable boxes in my
house have been replaced several times.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT B39
812
<QOUTSVSP> Is thc I""""' QOUTSVSP
QOUTSV6P Adelphia is a monopoly in this area. We can't use cable fiom any other company, we have no option. I don't like the lack the selection, because it drives the price up.
284
409
40
82
127
294
692
246
OUTSVSP
476 OUTSVSP
' QOUTSVSP
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388 OOUTSVSP
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283 QOUTSV5P
1041 QOUTSVSP
e a specific reason why you rate RECYCLING COLLECTION SERVICES as poor?
You don't recycle enough (Carlsbad). Other cities do.
We separate the newspaper, the recyclables, and the lawn trimmings. We separate it and
they throw everything in one container. Newspaper, bottle and cans, and grass and
rubbish and they throw everything in one.
We have to take it to a recycle center and nobody collects it.
We don't separate some things; we can do better with some of the separation.
They should recycle more things.
They leave broken glass in fiont of my house.
They don't pick up the stuff properly and are very messy.
They don't have a system that the city provides a can and you put newspaper and
recychbles in one a can. The city should provide one large can for newspapers and
recvclables.
They do not do enough of the services; they do not take magazines away.
There's not much you can recycle in the city and it's very limited.
There's cans all over and people don't take care of their trash. The parks have a lot of
things on the floor. They don't supply trash cans to throw the trash.
The whole collection process is not efficient. There are better, larger bins to make the
mocess more efficient. That would be best.
The same answer as trash collection I
The bins they provide are too small.
They barely recycle things.
There is not enough being recycled. The containers are too small.
There is no recycling collection site in Carlsbad.
There are m containers provided.
They need bigger tubs for recycling and they need to take more things than they do now.
Manv cities have diswsal units where YOU can throw all of vow recvclables in one bin.
It's nonexistent in mv neighborhood. I
I don't think thev Drovide adeauate containers. I
There doesn't seem to be enough bin space and they don't recycle yard clippings.
It is. difficult to find places to recycle batteries, for example.
The containers too small and not automated.
I came fiom San Clemente and they have a broader recycle program
Because we pay a lot of money for our recycling and they get paid for that.
Because we don't have anv recvcling collection in mv area.
Because thev onlv recvcle certain things and it's a bandage. I
Because of meen waste. I
You're not able to recycle everything that should be recycled. Cardboard for example.
When I put recyclables out with the trash, half the time they take it with the trash,
instead of the recycling.
City of Carlsbad 2004 Public Opinion Survey Report; SBFU B40
l- large container, a “co-mingle” recycling system. I workers throw recvcled items into the remlar trash
From time to time I’ve seen the I
957 QOUTSV5P
852 QOUTSV5P
755 QOUTSV5P
It needs to expand; they need to rec)cle more products.
I haven’t been able to obtain the right containers for recycling services. They don’t
recycle enough materials.
I have lived in many places all across southern California and we are too limited as to
what we can recycle. I have lived in Ventura County, Orange County, etc. There is not
-
979
- enough oppo&ty for recycling SW, nor is it easy. -
For the same reasons that the trash collection is poor. The system they are using is old OOUTSV5P
529
505
12
373
HAZARDOUS WASTE DISPOSAL SERVICES as poor?
350 I QOUTSV3P I Yes, I have to go eom where I live to Vista to Oceanside, and it’s not very convenient.
~ and it needs to be updated.
It’s difficult to put all the stuff in the size of the containers given to us.
Because theyneed to take a lesson from other places. They have bad services.
Because the paper products: you are limited to only print material, like newspapers.
QOUTSVSP For the above reasons.
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I I And those places seem to only be open on Saturdays. If there was hazardous waste I
834
930
I put any barriers that put up more time or cost.
And, as fir as the bottles and plastics, they seem to be fine.
Because it’s really limited and they need b make more things for residents to put out
their recyclables.
Because I don’t think they should charge us to pick up the collection.
QOUTSV5P
QOUTSV5P
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B41
1005
536
QOUTSV3P There’s no place in Carlsbad. You have to go to Oceanside.
QOUTSV3P There’s been problem with getting rid of paint and oil. When trying to get rid of it, the
81
hours and location aren’t convenient.
OOUTSV3P There isn’t any.
216
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I I I monev. I
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I live by La Costa and I have to make an appointment and drive to Oceanside to drop off
paint cans. They don’t make it easy to drop off hazardous waste.
I do not know where it is and I have lived here 6 years and did not know that they had
752
55
I I- 1 take- it on the weekends. because I don’t know how to get a hold of them. I
one.
QOUTSV3P I am not aware of any services and that is why I rate it as poor.
OOUTSV3P I don’t thin that thev have anv advertisement and I don’t see them
880
923
573
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B42
QOUTSV3P
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Because I’ve tried to use it but I can’t.
Because I know that you have to go to Vista to get rid of paint cans, etc.
Because I have to drive all the way to Oceanside just to get rid of my waste and it costs
925
933
690
73 1
307
1060
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Because I don’t know how to do it or what to do with it. I don’t know what to do with a
battery, or a tire.
Because they don’t have any and you have to take it to Oceanside or Vista.
Because the city has not communicated that we had one, so disposal is bad.
Because we are only allowed certain hazardous waste, it’s too restricted.
Yes, because we have no place to put hazardous waste disposal.
They don’t make it available and they don’t advertise it or how to use it. And you can’t
856
5 19
QOUTSV3P
QOUTSV3P
There’s no regular pickup; really very little publicity.
There’s mt enough information provided to residents.
I 101 8 QOUTSV3P
1023 QOUTSV3P
957 QOUTSV3P
1041 QOUTSV3P
176 QOUTSV3P
316 QOUTSV3P
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83 1 QOUTSV3P
It's very difficult to get waste materials to the location. It's a very narrow time fiame and 1
you have to make an appointment. It's not convenient.
I never heard it advertised or couldn't find it.
I need to drive to Escondido to dispose of my old paint.
I haven't seen any yet, and I have a lot of hazardous waste and I have no idea what to do
with it or where to put it.
I have called them more than once, and they will not return my call. Chemicals have
been sitting in my house for a year.
I don't know anything about it; I would think it is not well-known. If I have something
that is hazardous waste, I would have to call around to find out where to put it.
Because you have to go to Vista or Oceanside to get rid of hazardous waste.
Because we have to go to a different city.
Because they don't make clear where to dispose that, and they don't recycle enough, they
1034
should have a better recycling system.
Because the trash collection services aren't modernized. In other cities, there is a way to QOUTSV3P
<QOUTSVlP> Is there a specific reason why you rate TRASH COLLECTION SERVICES as poor?
543 1 OOUTSVlP I When YOU have an issue and try to speak to someone at the waste management facility,
480
889
66 1
get rid of empty paint cans, etc.
QOUTSV3P Because I have to go to San Marcos.
QOUTSVSP Because I had to go to Vista and it's only accessible one day a week.
QOUTSV3P Because I can't take it to Carlsbad anymore, I have to take it Vista. i 515
765
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Became I'm not aware that it even exists in Carlsbad.
Whoever does the service never delivered appropriate containers.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B43
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~ no one-seems to be able to handle things.
When they go to pick up the recycling, they spread glass on my driveway. Cardboard is QOUTSVlP
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pick it up.
Recycling: there is not enough effort toward recycling.
They leave a mess, they do not pick up till too late in the day for me because I have to
QOUTSVlP
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leave it out all day. We have to have the cans in by a certain time of day
They leave a mess behind. They leave trash behind.
I think they need to up grade into big city owned containers.
QOUTSVlP
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QOUTSVlP I think the city of Carlsbad needs to provide the large cans that other cities so there are
fewer trucks. The trash collectors do a poor job, they just throw them down, and they
don't care about them. I wish they did something different for a city this size. They
need to be more profe ssbnal for trash collection. Eliminate the small crates and replace
them with large cans that the city provides.
QOUTSVlP It does not matter if I have 10 barrels a week or 1 barrel; I get charged the same.
Charging by the amount is more fair and would encourage recycling
QOUTSVlP Because they're messy and they leave trash all over.
QOUTSVlP Because they invariably neglect to pick up trash and leave the place a mess.
QOUTSVlP Because of the way the employees speak to us as they go through our gated community -
bad attitude.
QOUTSVlP They haven't modernized; they're not up to date.
QOUTSVlP There is sometimes a different schedule they follow. They don't collect everything and
781
<QLAND2> What could the city do to improve your rating on this issue
don't offer a recycling bin big enough for the community.
They're always late. They didn't even show up this week and came a day late. A lot of QOUTSVlP
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trash cans sit out there until 7 to 8 o'clock at night on trash day.
It should be automated at this point in time. It is an antiquated system that we are using
in Carlsbad. Most of the other cities in the area have automated trash collection.
I don't like needing 5 small cans rather than one or two larger ones. If the trash exceeds
the weight limit for the container, they won't pick it up. This means putting it in smaller
bags which is an inconvenience.
Because it's a monopoly and there is in turn no betterment of the service or competition
Because I have to pay for it out of my own pocket. And, it's not coming out of my
property taxes or sales taxes.
Became the dumpsters in my apartment area are always over flowing and they do not get
picked up on a regular basis.
QOUTSVlP
QOUTSVlP
QOUTSVlP
QOUTSVlP
QOUTSVlP
OOUTSVlP I don't know.
I I Home Depot or Wal-mart, etc.
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City of Carlsbad 2004 Public Opinion Survey Report; SBRJ B44
QLAND2
QLAND2
QLAND2
QLAND2 They're overdeveloping.
QLAND2
We need to slow growth down and increase open spaces.
Use less land for development purposes, more open spaces & green belts.
Stop developers fiom building more houses.
They need to keep box stores out, all giant stores out. They should be aware of how
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schools are being impacted by the development of housing.
They could require that new development be built in the same style, or with a layout that
could be similar with more of a walk-able neighborhood feel instead of the gated
communities.
They can quit building and put more money on forests.
There should be more recreational parks.
They should have a slower growth.
The commercial retails are very limited, so you have to go out of the city to go to a
QLAND2
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pg$%F
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1047 OLAND2
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tF$-E%$
636 QLAND2
. 687 QLAND2
692 QLAND2
152 QLAND2
The city needs to limit residential growth
The city can stop building to improve my rating.
Stop the population growth.
Stop the growth
Stop the over-development and preserve open spaces.
Stop handing out building permits.
Stop the growth.
Stop the growth
Stop the development.
Stop developing, there is no more land.
Stop developing; we don’t need more people and no more houses.
Stop developing so much of the open space and work with developers to build
communities that have larger lots for individual homes similar to the homes in old
Carlsbad.
Stop building. Build much less. They are cramming housing in and Carlsbad can’t take
it.
Stop building so many houses.
Stop building so many houses.
Stop building houses.
Stop building houses.
Stop building.
Stop building.
Spend money on recreational stuf€
Slow down development. Create more parks; develop them at the same time if you are
going to build mre homes. Then you have to build more schools, roads, hospitals, etc.
And clean up! The more peopl: come, the more cleaning that needs to be done.
Reduce building and have more open land.
Quit developing, leave some open space.
Quit building, and open more roads. If they build, then they need more roads to go with
City of Carlsbad 2004 Public Opinion Survey Report; SBRI EM5
224
half a block away. So now they have more schools and there are too many kids running
around and the police don't come around much
Increase recreational park areas would improve my rating. And they should haw a QLAND2
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areas.
Give more thought to development and not cave in to developers. Go back to slow
growth concept.
QLAND2
OLAND2 Follow the master ~lan Kern control on mowth
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development can be evaluated before additioml development is allowed. Or truly follow
the intent of the growth management plan instead of playing with the growth
management ~lan.
QLAND2
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OLAND2
Don't develop all the land and leave it open.
Do not build everything so big, we like it where everyone knows each other. A small
community. No over development.
Do more to the traffic and school.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI EM6
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QLAND2
QLAND2
QLAND2 Build low cost housing.
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Convert more residential to commercial
Connecting open space and wild life corridors and public trail system
Be more aggressive in the section of Carlsbad; limit the building size.
A little more control over spiraling growth.
They can include the land use more in favor for the residents rather than businesses.
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They can make it as beneficial for resident taxpayers and business owners in Carlsbad.
They are just doing what they want and building in every little spot.
The city needs to listen to the citizens.
QLAND2
QLAND2 Slow development so that the impact of
1414 QLAND2 The city could respect current home owners more by putting the infrastructure,
maintaining and widening the roads. It take's 3 lights to get on to major local roads, it
actually takes a shorter time, usually, to get on the freeway.
Stop growth, stop development, do what is needed to increase trafic flow.
Stop developing all the farm land, and develop along main roads. We still need to have
big open spaces of land throughout the city. Continue the agiculture in the city. No
more strip malls.
Stop building. Leave this God-given land alone; it's there for us to enjoy, not for looking
at houses and cars.
Stop building houses. If we had more parks that would be great. The more houses they
QLAND2
QLAND2
-
QLAND2
QLAND2 Stop building new homes.
QLAND2
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI B47
I 483 QLAND2
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I think less housing and more schools, and more parks.
Higher density development, better public transportation Better bicycle facilities.
Essentially, reduce the amount of haphazard growth, and have more open space, rather
903
than using up all the open space.
Curtail the building of large residential developments. This will help keep the cham of QLAND2 1831
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old Carlsbad.
The city needs more passive open space, walking and bike trails.
A lot of the stuff is already built. I live in an area that has multi-million dollar homes,
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and down the street are apartments.
QLAND2 Idon’tknow.
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- - .I You can find everything you need right here, you don’t have to leave the city for
Well, the resale of homes is very good. It’s affordable for being relatively close to the
ocean. It’s a safe community and it has a very good reputation as far as nationally. The
weather is great. The one downside is the school system, because where I live, I’m in
the San Marcos school district.
Well, our kids went to school here. I like the schools and also I like that it’s near the
mall It’s not that far from the hospital and near the ocean.
It’s a well run community and it’s pleasant.
It’s a well managed town.
Well, because it’s a great place to live.
The weather and local citv eovernment.
anything.
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The weather.
We like the climate. The area is close to medical facilities. We have everything we
need close by.
We like all the things available here: the locatioq the weather and proximity of the
beach
947
QID 1 A
QID 1 A
QID 1 A
QIDlA
We have lived here for many years and raised our children here.
We have bought a house and it has worked well here.
We are from Carlsbad.
It’s very important to be close to San Diego but out of the urban environment.
QIDlA
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QID 1 A
QIDlA
QIDlA
QIDlA
QIDlA I We just love it here because of the location: ocean, lagoons, and parks.
The very responsive city goxmment.
This is where my husband and I work and the school system is great.
The location; beach communities are good and tourists like to come, also the schools.
They’ve been nice to me.
The weather. The services are OK. I can afford the housing. It’s a clean town. They
have a good school system.
The weather and the schools. I don’t need the schools for myself, but for my
mmdchildren. I also like the beach facilities.
QIDlA
QIDlA
u The weather and shopping are good.
The weather and it’s close to my family.
OIDlA I The weather. I
City of Carlsbad 2004 Public Opinion Survey Report; SBRI El48
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409
487
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I922 I OIDlA I The services and the climate.
QIDlA The weather.
QIDlA The weather.
QIDlA The weather.
QIDlA The view.
OIDlA The value of homes.
I
915
9
208
QIDlA
QID 1 A The schools.
QIDlA
The schools and the sense of community.
The school system. That’s why I chose to live here after moving from Long Beach. I
86
feel safe here, it’s a nice environment.
The safety, the coolness of the climate, and the area in which I live (near the ocean). QIDlA
f 410 i OIDIA I The lifestvle and the safetv. I
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The variety of people who live here. It’s a very cosmopolitan place to live.
The quality of life, the people and the facilities.
The quality of life is better in Carlsbad.
The quality of life and safety, that why it’s important to be a Carlsbad resident.
The quality of life, the people that live around us.
The moximitv to the ocean
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OID 1 A
The surroundings. It’s a beautifid place to live. And there is very little crime, so 1 feel I I safe.
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QIDlA The community.
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The high quality of schools.
My family is all here.
The establishments in the area.
The climate is good all year round.
The climate, the area I am living in and the house. The convenience.
The climate and where we live.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI I349
I 10 I QIDlA I Some exclusivity to living here. I can go to the beach, shopping, dining, etc. I know my I
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neighbors.
It’s a small town and the beach access.
It’s a small town and safe. There are things to do. There is excellent shopping.
I like the people and there is a different mentality. It is up beat and it’s a good town It’s
more upper class and for the most part they are humble.
I like it. I have been here a lone time and I the small town feel.
QID 1 A
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smog and there is plenty of sunshine.
I feel that it has a community identity and a gowmment that looks after its residents.
The services and things I wish to buy are here and in close neighboring areas.
The sense of community; residents are concerned how the city is being run. The citizen
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I. I Y I164 IQIDlA I I like all the things that we have discussed. And I like the ocean and that there is no 1
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activity. I
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The schools, safety and goou weamer.
The schools: kids are able to walk to school. Things are close by, it’s near the beach
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QIDlA The school district.
QIDlA The school district.
QIDlA The scenery and everything.
QIDlA The Sam reasons as before. The climate. There is a lot to do as a retired person I am
close to my children We’re active, we are outdoor people and there is a lot to do year I round.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B5O
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I360 IQIDlA I There are nice neighborhoods, shopping, restaurants, outdoor activities, clean air, and
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access to nature areas. Descent jobs in terms of street grid.
QIDlA It’s a nice community.
QIDlA It’s a nice city.
QIDlA
QIDlA
QIDlA
My whole family lives here.
My kids live here, and my grandchildren
My children because they have their friends here. Its’ more important to my kids than
64 1
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me, but since it’s important to them it’s important to me.
Mostly for school purposes and because I work here.
Most of my family lives here. The school district is good.
The location, weather and no house payments.
The location, quality of life and style appeal.
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA The location, ocean
QIDlA The location
QIDlA The location
QIDlA The location
QIDlA The location.
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA I like the city.
OIDlA I like the area.
I’ve been living here for 19 years. Never change the city, it is better. There are good
places to entertain. They inform people of upcoming events.
I lived here when I was a child, and I’ve been all over the planet and I like Carlsbad the
best.
I like the way the Carlsbad government is rua I like the weather and people, and
expensively safe.
I like the community and the area.
I598 IOIDlA I It’s not.
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI B5 1
~~ I like location in relation to Orange County and-san Dieso.
The location and schools.
Just the weather and the citv itself.
~ QIDlA
QIDlA The lifestyle.
QID 1 A
OIDlA
I I Downtown areas. 1 2 !12 I OIDlA I It's a nice place to live, it's near the beach, its middle class and above and it's safe. I
I795 I QIDlA I It's a beautiful town. There are good recreational programs. The school districts are I
I I I town and I like the city services. I
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B52
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860 QIDlA
687 QIDlA
746 QIDlA
150 QIDlA
It is important to be a resident of Carlsbad because I’m starting to open my own real
estate office.
It is important to be a Carlsbad resident because it is a good community and there are
good houses and good weather.
It is important because of the living conditions.
It is important because it’s close to the ocean
It is close to my family and my wife’s’ family, and the schools are very good.
It is beautiful and the way the city handles the resources. They could set cabanas next to
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I was born and raised here.
I think we have a good safe environment to live iny the crime is low.
I think the weather and when they built my house . . . and everything is near. Also the
200
~ fire department is near and that is why it is important.
I think the school districts. I am happy with the school districts for the kids, because QIDlA
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proud of the banio area.
I love living here and the community is good.
I lived here for 2+ years and I know where everything is. And I like the climate.
I lived here all my lifk and I feel comfortable.
I lived here all my life and I take pride in my community.
I like the weather and the government. I like everything about the city and I think it is a
well kept city.
QIDlA
QIDlA I love it here.
QIDlA
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1001
356
32
699
851
36
1530 i QIDIA I I like the location; close to San Diego if you want to go to Downtown. It's very I
QIDlA
QIDlA
QIDlA I like the people.
QIDlA
QIDlA
OIDlA
I like the way it's growing. And the services. And it's convenient. I like the climate.
I like the sense of community.
I like the people and the community.
I like the overall city as hole.
I like the ocean and it is a nice citv.
485
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234 ~ small in size; the people are nice and fiiendly. It is a tourist town so people are usually
happy.
t's a friendly town
convenient to everything and I like the suburban feeling.
I like the little village.
I like the life style; the schools are highly rated in the state, less minorities.
I like the life style.
I like the fact that the beaches aren't overcrowded. ?he weather for sure. It's close,
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OIDlA
885
987
210
153
220
479
1072
QIDlA I like the area, I like the people, I like being able to go out and walk every where, I like
the trees.
QIDlA I like that it's near the ocean. I like the beach. I like everything. I'm very close to a
shopping center. Everything is convenient to me. I have an ocean beach home. It's just
perfect. I don't have a desire to live anywhere else.
I like it here and I'm comfortable here, I like the climate, I wouldn't go to Oceanside.
I like how classy and up scale it is.
I just like it here. It's nice.
I iust like the town
QIDlA
QIDlA I like it.
QIDlA
QIDlA
OIDlA
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI B54
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I feel our city is well managed, with all the amenities that we lave grown to admire:
excellent libraries, right on the beach, good shopping, and good retail and good safety.
I enjoy water sports and I like the quiet atmosphere and climate
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835
480
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QIDlA I enjoy the place.
QIDlA
QIDlA I enjoy it here.
QIDlA I don't know.
QIDlA
I enjoy the atmosphere of Carlsbad and don't have the money to live in La Jolla.
I can't imagine living some where else.
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67
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172 QIDlA
1010 QIDlA
663 QIDlA
264 QIDlA
173 QIDlA
219 QIDlA
543 OIDlA
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My husband is an engineer for a little while.
My home, the climate and my family lives here.
I have been here most of my married life.
It has that family connotation pride attached to it. I can depend on fire and police
OIDlA
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372
880
221
101
17
70
308
64
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907 OIDlA
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QID 1 A
QID 1 A
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I230 I OIDlA
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135
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QIDlA It’s convenient and nice.
QIDlA
QID 1 A The convenience.
QIDlA
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The convenience; it’s close to the ocean
I consider it a small town feel.
Comparing it to surrounding towns, it is the best choice.
The community around this area. We have a tendency to look out for ach other, the
El==- OIDlA
It’s a good place to live.
It’s a good place to live.
I have a good neighborhood and it’s close to the beach
The good community with lots of activities.
Mv friends and families and is a nice dace to live: clean and not too much crime.
It feels safe here. I
My family. I have family here in Carlsbad. The convenience of being near my family.
My family.
~~ It’s an excellent placeto live all arot&d.
I enjoy all the things in town.
I enjoy a safe life for my kids and myself; it’s close to a lot of other cities.
I don’t know.
I don’t have to travel as far for work.
The crime rate is low and the schools. The beach is near by.
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87
1078
423
705
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people.
It’s comfortable and safe.
It’s closer to my job.
It’s close to the beach.
It’s close to shopping and the beach
It’s close to my husband ’s work.
It’s close to everything.
The climate and secuity.
The climate.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B55
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QIDlA The climate.
QIDlA
QIDlA
OIDlA
It's clean; crime is low.
The city is well rounded and it's a safer city than others cities.
The citv services. cleanliness. recreation
I I I investments. I
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QIDlA
QIDlA
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The city does a good job running the place.
I chose here over any other place because it was one of the nicer waterfront cities and
less expensive than other cities. And it is clean
My children are in Carlsbad and the good schools.
My child goes to school here and my husband's job is right here.
Because this is where fiiends live and I wanted to use a location where it has
817
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QIDlA
QIDlA
Because the beach is near.
Because of safety, low crime, the restaurants and stores, the beach and the weather. Also
Carlsbad means more than when you say you live somewhere else. A more respected I 830 I QIDIA communitv.
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the small town atmosphere.
Because it's very clean and it's close to the beach
Because it's a good town compared to other cities around here.
Because it's one of the smallest towns in the area and it's close to the beach and the
QIDlA
QIDlA
QIDlA
I I I evervthine easv. I
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weather is good. And it's safe and we have fewer gangs. The school districts are good.
Because it has all you want.
Because I am a sevedh generation Carlsbad resident.
Because everything is real accessible to us.
Carlsbad people are kind and proud and like their own identity.
Carlsbad offers the things that I was looking for in a place to retire. It has hospital,
librarv. recreation and nice neighbors. all in close vicinitv.
QIDlA Because it is.
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
1441 IOIDlA I Because I love it here. I
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There are better schools, low crime and good protection.
I like being in the middle of everything and with the new roads coming, it will make
492
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I schools are very good and the church is very pretty.
QID 1 A
QIDlA
QID 1 A
OID 1 A
I've been here 28 prs.
Because this is where our church and friends are and we have roots here.
Because of the environment, atmosphere, and the weather.
Because of the safety that the city offers.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B56
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626
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Because I like the community and the beach
Because, I work at the high school A lot of people know me and I know a lot of people
because of the good sports programs they have for children. I also like the atmosphere,
it's very comfortable.
Because we like it and because our daughter is close to us.
Because we have great gowrmental leadership. We live by the ocean We also have a
QIDlA
QIDlA
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library, and lots ofoppokunity for civic invohrement.
Because the town is pretty and is good place to raise kids.
Because the location is better and has a lot of positive things and it's clean and the
QIDlA
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385
476
739
486
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QIDlA
Because I like the weather and the people.
Because relative to my income, it is affordable. I believe the city has a better thought
out city plan than most cities in gemal. I believe the quality of life is better than most
cities and it is centrally located to San Diego and Orange Counties. The geIleral
development plan of the city is better than others.
Because of the weather and the safety.
Because of the weather and less traffic.
QIDlA
OIDlA
1998 IOIDlA I Because of mv age. There is a lot of entertainment and culture.
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721
280
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609
818
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA Because of the convenience.
OIDlA
Because of the value of the house, ocean views, clean air and the schools.
Because of the school system, because of the low crime rate, and beauty.
Because of the reputation and because of the community pride that I have and the
amenities that are here and the safety of the city.
Because of the protection I get from the police department. And I can walk anywhere I
need to go.
Because of the overall construction of the city. And the proximity to the water.
Because of the beautv and weather
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QIDlA
QIDlA
QIDlA
QIDlA
Because of all the things we just talked about.
Because my family is here.
Because my children go to school here.
Because my business is here, my home ij here, my church is here, where I shop is here,
where I exercise is here. It is beautiful here.
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City of Carlsbad 2004 Public Opinion Survey Report; SBRI B57
QIDlA
QIDlA
QIDlA Because it's easy living.
QIDlA
QIDlA
QID 1 A
QID 1 A
QIDlA
Because it's a beautihl place and very convenient.
Because it's safe and everything is close, like schools and shopping.
Because it's close to my work and I don't have to drive very far.
Because it's a good place to live.
Because it's a good city; it's close to everything.
Because it's a beautihl place to live.
Because it's a well known city that is nice and clean and near the ocean: that's why it is
790
174
292
793
important.
Because it's attractive and family fiiendly.
Because it's a nice place to live, and has low income housing.
Because it was a nice place to live.
Because it is close to work. But I don't want to live in Oceanside.
QIDlA
QIDlA
QIDlA
OIDlA
924
883
188
554
524
869
28
. QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA Because I work here.
OIDlA
Because I'm retired and I like the lifestyle.
Because I've lived here for 20 years. I can't imagine living in another city and wouldn't
be able to afford living in the city I want to live.
Because I've lived here all my life and can't imagine living anywhere else.
Because I've been here for many years and the family is here.
Because I would much rather live in Carlsbad rather than the other surrounding
communities based on who the surrounding communities are.
Because I work for Carlsbad.
a-
-
562
917
573
QIDlA
QIDlA
Because I think the schools are good, it’s safe, those are basically it. It’s pretty easy to
get around the place here.
Because I think the city provides good services, they’ve done a good job of attracting big
businesses, and the restriction on development has benefited the city. They have
maintained the quality of life, but have kept it competitive with other areas.
Because I teach in the citv and mv kids live in this citv. It’s a nice dace to live. OID 1 A
455
997
doctors.
Because I feel more involved in my community
Because I’ve lived here most of mv life.
QIDlA
OIDlA
645
52
QID 1 A
QIDlA
Because of the proximity to the beach.
Because I work in Carlsbad and I like the school district.
I537 I OIDlA I Because of the school districts and the beach is whv it is imnortant to live here. I
550
1036
333
731
206
75
155 I OIDlA I Because it’s where I work. Dlav and raise mv kids. I
QID 1 A
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
Because I raise my kids here and because it’s my home.
Because I like the quality of the city.
Because of the services and how clean and safe it is.
Because I am close to the ocean.
Because I am at the beach
Because I like living around the coast and it’s not over crowded and there are
65
bookstores.
Because I amcomfortable here and mv sister lives next door and evervthing is near bv. OIDlA
46
261
QIDlA
OIDlA
Because it is a nice area and close to the beach with a good weather and close to my
relatives.
It has anawesome remtation and mv familv.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B5 8
378
588
.
QIDlA
QIDlA
All the things it offers; management of services.
All the mentioned qualities: police, fire protection, schools for my grand children.
60
Everything is convenient. The only problem is the traffic.
All I said about it being a nice place: sense of community, places to go and things to do.
The ShODDinf! and dining and lots of beautv. The fact that thev care enough to do this.
QID 1 A
587
493
8 94
961
775
QIDlA
QIDlA
QID 1 A
QIDlA
QIDlA
A lot of family activities, the schools are decent.
My adult sons love to live here, which creates an incentive to want to stay.
We associate Carlsbad as a nice place to live.
Well it is safe and clean There are a lot of stores to shop and the weather is just great.
The weather. The ease of being able to take care of errands and everything is close for
shopping.
I 1048
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
I459
We've lived here for 23 years and we haven't moved and it used to be that it was a little
more laid back. And we liked the people here.
We love the atmosphere.
We just happen to love the area. This is nixre our house is and I love my house. The
schools are good and it's a nice area to raise your children. We have great neighbors. It
was cheap when we moved f?om Northern California
We feel safe here, it's very clean, well planned, and it is beautill.
The weather; the schools; the people; it is close to the beach and close to San Diego.
The security, the safety and the closeness of the schools.
The safety and quality of life.
The safety, beauty, and everything I want is right around here. The cultural value is
1169
QID 1 A
QID 1 A
QID 1 A
QIDlA
QID 1 A
QIDlA
QID 1 A
QIDlA
QIDlA
QIDlA
p 1043
growth.
The proximity to the coast and the school system.
Proximity of things I like to do and beauty.
Proximity to IDS Angeles, San Diego, and Orange counties.
The property values.
Pretty much for the same reason, and I have access to freeways and it's very pretty.
People recognize it as a nice community.
It's mt populated.
NIA
My husband is handicapped. We live nearby the town where he can walk. His disability
is blindness.
The bcation and weather.
f
419
361
43 7
837
516
67 1
768
657
QID 1 A
QIDlA
4 0
D1A
D1A
31A
31A
31A
31A
31A
>1A
QIDlA
QIDlA
QIDlA
OIDlA
QIDlA
good.
The quality of the school district and I think that they're stricter in keeping natural
The marine layer comes in exactly till 1 o'clock, and then they have sunshine. I like the
cold, and then in the afternoon, I like to be able to go out into the sunshine. If I go 10 minutes inland, I want to come back to Carlsbad. Also the people are very nice to me
here; I've never been accosted, run in to, bumped; it's a nice atmosphere.
The location, being close to the excellent schools, the beach, the great community.
The location and life style, and weather.
The good schools.
The general environment is great
The environment for raising children.
The combination of services and aesthetics for your community. It works in making you
feel part of a positive community.
The climate.
The ability to do the things I have to do and not go a long way; and the beach, it's clean
and quiet.
School safety. Beach proximity.
The school district.
Safety and low crime.
The quality of life.
The quality of life when I move was great, but now it going down because of over
preservation
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B59
472
753
54
908
650
QIDlA
QIDlA
QIDlA
QIDlA
OIDlA
Living close to the coast, the community. The surrounding communities are not as nice,
and they seem more run down
Just because of the neighbors and the fiiends we made.
Just because it's such a beautiful, wonderful place to live.
Just because it is nice place to live, and the good, quality schools.
Just because I lived here for over 20 years.
I I I beautiful. I
3 76
434
weather. It's a good location for commutihg to each of our jobs.
It's a pleasant and nice environment. It's also a safe place to live.
It's kind of between where my husband ad I work and it's a good spot. It's safe and
QIDlA
QIDlA
296
270
658
I-
- - .. ..
QIDlA
QIDlA
QIDlA
It's important to me. It's an all round good place to work, live and have a family.
It's important because it's closer to my husbands work; we used to live in Oceanside.
It's important because I've been living in Carlsbad 25 years and this is my home. And
towns, and yet it's nicer than some of the ones that are extremely affordable, such as
Oceanside.
515
because it's a safe place to live.
It's got the cultural identity and the attitudes that I share, much more than any of the QIDlA
1041
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B60
bordering towns.
It's beautiful, it's close to the ocean, it's more affordable than some of the other beach QIDlA
660
870
993
957
1049
253
686
940
- . ..
QIDlA
QIDlA
QIDlA
QIDlA It is safe.
QIDlA
QIDlA
QIDlA It is convenient.
QIDlA
It's a great town for my lifestyle and my peers.
It is where I have gown up.
It is the finest part of the U.S.A.
It is out of the big city, but we can still get there. I just like it and I have all of the
services I need.
It is less condensed with traffic and building compared with Encinitas and San Marcos
and other cities. It is closer to the beach and there are fewer strip malls.
It is because I take care of my grandchildren during the day when their parents are
642
669
working, and it is convenient for me to live close to them.
It is the place I chose to retire.
It is a nice place to live.
QIDlA
QIDlA
839
909
358
314
~ 606
282
252
982
115
Orange County.
QIDlA I think the weather and the facilities. For example: parks, shopping, churches and
504
422
155
452
447
667
769
201
250
811
648
schools are the first things that are important to me.
I think the space and the designs of the homes are clever.
I think, out of the cities of North County, it has the best government.
I think it's a very safe and beautiful place to live.
I think it's a nice community and it's central to work and entertainment.
I think it's a good place to raise a family. The location because of the climate.
I think its services and overall addressing of aesthetics; its community. The great quality
QIDlA
QIDlA
QID 1 A
QIDlA
QIDlA
QIDlA
1040
3 03
369
979
of life.
I think its aesthetics, appearance and the ocean being so close. The general sense of
QIDlA
OIDlA
-
QIDlA
715
1025
579
900
QIDlA
QIDlA
QIDlA
QID 1 A
QIDlA
safety is important to me:
I think it's a well run city.
I think it is a good costal city, they run well as a cooperative city.
I think first of all the city manages it. They take care of their own needs. I'll give them a
I think Carlsbad has the right balance than other communities, they're not too snobbish
- QIDlA
QIDlA
QIDlA
QIDlA
"10". -
QIDlA
QIDlA
317
QIDlA
QIDlA
OIDlA
QIDlA
QID 1 A
QIDlA
QIDlA
QIDlA
I would say: safety, low crime rate, and proximity to the ocean.
I was born and raised here.
~~ I want to keep mychildren intheir school.
I thoroughly love living by the ocean. It is a nice middle point between San Diego and
They have just the right baiance.
When I came here and lived here - Carlsbad was like a small village. It is expanding too I I fast. It's too bie - too fast. I
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B6 1
114
- 483
623
163
302
31 1
99 1
525
QID 1 A L=L
1026
838
889
QIDlA ~
QID 1 A
QID 1 A
QIDlA
QIDlA
QID 1 A
QIDlA
~___~~ ___ I like tk programs that Carlsbad has. It is an involved city.
I like small community of downtown and the water.
I like living by the ocean.
I like it here.
I like it a lot.
I like being close to the water. The community as a whole is fiendly and easy to get
QIDlA
QIDlA
QIDlA
QID 1 A
44
347
652
94
QID 1 A
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
OID 1 A
I just think it has a good quality of life.
I like to be by the beach. And if I lived further south, it would be a lot more crowded.
I just like the city.
I iust like the citv: its home.
*
QIDlA
399
290
779
QIDlA
QIDlA
OIDlA
QIDlA
QIDlA
OIDlA
I like the weather, the climate. And I livs a very &eGeaof(=arlsbad, which1 enjoy.
I like the services and being close to the beach and there's less traffic in San Diego.
I like the quality of the environment.
I like the people, climate, location and recreation.
I like the open space. It's quieter and slower paced. Being close to the ocean is also
important. The people are friendly. There are nice libraries; and it's clean.
I like the location, the atmosphere, the proximity to the beach, and the weather.
I like the location I like the people who live here.
I like the local village center. I am impressed with the library. We get a chance to get to
know the people. We like living to a small center.
I like the feel of Carlsbad, a comfortable feel.
I like the city and I am very happy. I have a lot of fiiends and I like the weather. It's a
very attractive place. The city council members are doing a good job.
I like the area.
I like the area.
I like the area, people, community, and wholesomness of Carlsbad.
I like the area, it still has a touch of old southern California and you can go inland and go
to see open space.
I like the area and atmosphere. I grew up here so I call it my home. I like the overall
feel of the city.
I like the area
244
425
513
865
1021
40 1
along with; they're all around good people.
I like being close to the beach.
I like being associated with a clean, well managed city.
'I like all our fiiends. It's a great place to live. The sports programs for our children to
do are great. There are a lot of things to do.
I iust think temDerate weather. and close to the beach.
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B62
278 QIDlA
872 QIDlA
762 QIDlA
I 460 I OIDl A- 71 havefamilv close bv.
I just like the Carlsbad area.
I just like hills, cleanliness, shopping, and stores: everything.
I just enjoy the town so much. They have limited the growth in my neighborhood, and
diversitv of mv neighborhood.
City of Carlsbad 2004 Public Opinion Survey Report; SBRT B63
888 QIDlA
723 QIDlA
The climate.
The climate, recreation, retirement activities, excellent shools and good protection
104
98
902
4
services. I'm pleased with the city government.
It's close to the beach and the village; and it is clean and safe.
It's centrally located to Orange Country, the desert and mountains.
Being a Carlsbad resident, the quality of life, for example, the schools.
Because when you say you live in Carlsbad, everybody seems to acknowledge that it's a
QIDlA
QIDlA
QIDlA
QID 1 A
541
good place to live. Good reputation all around.
Because we have a very crime low rate and the city is clean. It is a safk place to raise QIDlA
836
879
819
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B64
children, etc.
Because this place takes all of our furniture.
Because this is a nicer city than other cities.
Because the quality of education for my children and the services. The quality of
Dollution level.
QIDlA
QIDlA
QIDlA
242
464
544
75 1
454
58
586
575
family here. It is just home.
Because my husband works in Carlsbad.
Because my family lives close to me.
Because my family is three blocks away.
Because it's a safe place to be.
Because it's a beautiful place.
Because it's very informal and friendly. It's easy to meet people and have access to other
people. Houses and condos share a close community.
Because it's less of a hassle than going in the freeway. Everything is here.
Because it's a nice place to live. For example, I enjoy the climate and proximity of
QIDlA
QID 1 A
QIDlA
QIDlA
QIDlA
QID 1 A
QIDlA
QIDlA
1060
things to do in the local area.
Because it's a great town and great people, they are all my friends and neighbors. It has QIDlA
521
995
873
796
552
the best blend of socio-economic and local diversity in San Diego.
Because it uses to be a small town and now I like it even though there are a lot of people
now.
Because it is known as an upscale community.
Because it is a much nicer place tbn some of the close surrounding cities.
Because it feels peaceable to me and near the beach.
Because I'm by the beach and the quality of service.
QIDlA
QIDlA
QIDlA
QIDlA
QIDlA
3 62 I QIDlA
259 I OIDlA
I Because I have lived here for so many years and my family. I Because I have lived here 23 vears.
1050
45
140
850 I QIDlA
343 I OIDlA I Because I've lived here mv whole life. I I Because all things are pretty, good access to beach, community and good people.
QmlA
QIDlA
QIDlA
Because I've lived here for so long. I likeit; we've lived here 20 years.
Because I've been here since 1964.
Because I'm comfortable and my neighbors are very caring. I went to the jazz festival
594
293
828
714
351
last night and the people we're very nice.
Because I worked my way here. Started in Oceanside, and this is my desired residence.
The school systems, safety and increasing real estate value are important to me.
Because I think the local city government - city council - does a good job and they're
accessible.
Because I think it's the best city in North County. I like the old part of Carlsbad.
Because I still see Carlsbad not as a city, but more of a town, a village. I still have that
friendly village image in my brain.
Because I love the community, the weather, the beach, the atmosphere and the safety.
Because I love my home, I love my location. I bought into Carlsbad when I bought an
243 QIDlA
45 1 QIDlA Because I work here.
132 QIDlA
547 QIDlA
764 QIDlA
473 QIDlA I I acre of mime land for $2.000.
QIDlA
QIDlA
QIDlA
QIDlA The area, location
QIDlA
Because I think is some status.
Because of its proximity to the beach, activities, libraries, and freeways.
planning, responsiveness of city hall, the senior center and the parks.
Aviara Park is one of the nicest places in the world.
All the things: the location, the weather, the convenience of it. It's close to the beach. I
don't see any down side other than the building that's going on and the traffic.
The city
City of Carlsbad 2004 Public Opinion Survey Report; SBRI B65
WIRELESS BROADBAND
FEASIBILITY STU DY
City Of Carlsbad
Submitted to:
Mr. Jim Elliott
Dr. Jack Leu, Ph.D
Presented By:
Mark Breeden
Kate Furlong
Roger He rz I e r
Lisa Sachs
Arnold Schliewack
December 7, 2004
Executive Summary
-
r
r
c
r
r
r
r-
r-
The Organization
The incorporated City of Carlsbad is home to approximately 94,000 residents and
about 48,000 employees. The City government manages the municipal business on
behalf of its citizens including public sakty, law enforcement, taxation, local traffic,
public works, and other community development projects.
purpose
The City Council of Carlsbad has developed a vision, which includes the provision of
Wireless Broadband Service to the entire community, including both residentiat and
commercial users. In order for the City to make informed decisions an extensive due
diligence has been performed by the California State University San Marcos Senior
Experience group, with their findings attached to this report.
It was necessary to evaluate several characteristics related to the scope of this
project in order to complete a thorough due diligence. First, we investigated existing
and future technologies with respect to Wireless Broadband Service and provided a
detailed analysis of the Pros and Cons of each one. Second, we made contact with
several community leaders in other municipalities where wireless broadband projects
have been implemented or are in the planning/implementation stage. This allowed
for an analysis of key issues faced by project leaders such as community acceptance,
technology considerations, implementation costs, maintenance costs, and other such
issues. Third, a high-level market analysis was completed to determine user
interest. Both residential and business users were polled to determine market
demand, interest and feasibility for the project. Finally, an analysis of all data was
completed with several opportunities for the City of Carlsbad to consider such as a
more concise scope description (separating long-term objectives from short-twm
objectives), formation of an internal task force, investigating available funding
options, and researching a true technology model that best fits the City's vision.
r
Summary
This feasibility study provides relevant documentation in the form of case studies,
technology briefs, facts, figures and various tables, all of which will allow the City of
Carlsbad an opportunity to evaluate their next step in order to realize their vision. We
researched several solutions and thoroughly explained them in this study. However,
a key consideration the leaders of the City of Carlsbad need to address before any
steps should be taken is to thoroughly define their scope. Several options are
available depending on long-term goals verses short-term goals. We have identified
several suggestions with respect to performing the proper due diligence before any
formal decisions are made.
Significant short-term solutions do exist and are explained in detail throughout this
paper, many of which the city may want to investigate further. However, long-term
solutions were a bit more difficult to address mainly, because technology is growing
at an exponential rate. We provided this high-level feasibility study to help the city
move forward in obtaining the best solution that meets their vision.
.
. Table of Contents
.
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.
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.
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.
Introduction ......................................................................................................... 1
Scope Definition ................................................................................................... 2
Carlsbad Demographics ........................................................................................ 2
Carlsbad Public Safety .......................................................................................... 4
Carlsbad Market Research ..................................................................................... 4
Residential Survey Results .......................................................................... 4
Business Survey Results ............................................................................. 11
Carlsbad Municipal Codes ...................................................................................... 13
Mini Case Study: Hewlett Pac kard .......................................................................... 16
Measuring Existing Broadband Service ................................................................... 18
Technology Evaluation .......................................................................................... 20
Wi-Fi Technology ....................................................................................... 21
WiMax Technology .................................................................................... 30
EV-DO Technology ..................................................................................... 36
Satellite Technology ................................................................................... 43
Municipality Case Studies ...................................................................................... 45
Encinitas, California .................................................................................... 45
Mini Case Study: Zimmer Dental ............................................................................ 15
Chaska. Minnesota ..................................................................................... 47
Cleveland. Ohio .......................................................................................... 52
Philadelphia. Pennsylvania ......................................................................... 55
Spokane. Washington ................................................................................. 58
Funding Models .................................................................................................... 63
Grant Opportunities .............................................................................................. 64
Assessment of Technology Use .............................................................................. 66
Recommendations ................................................................................................ 68
Wireless Coverage Area .............................................................................. 68
Localized Hotspots ..................................................................................... 69
Satellite Anti.Recommendation .................................................................... 70
Next Steps ........................................................................................................... 71
Endnotes ............................................................................................................. 73
Appendix ............................................................................................................. A- 1
Carisbad Municipal Codes ........................................................................... A-1
Contact List ............................................................................................... B-1
Introduction
In the last few years, as emerging technologies have matured and community
leaders have realized the critical importance of broadband, dozens of municipalities
have deployed wireless broadband networks or are planning to in the near future.
We included several case studies as a reference in order to .illustrate the trend
towards the "Digital City" and a few sample wireless applications to consider that
may provide better services to your citizens [l]. The following list, while not all
inclusive, outlines the steps that Carlsbad community leaders should take in the
sburt-term in order to address the challenges they may face:
P Define the scope of the project
P Assess whether the community can benefit from wireless network
P Evaluate the Current Landscape with respect to existing broadband services
P Conduct the necessary technological evaluation for the proposed network,
identifying current and future technologies and potential industry partners
P Evaluate other municipality wireless broadband projects for suggestions on
technology and implementation
P Identify funding mechanisms to help cover the capital expense of deploying
the network
P Propose Wireless applications that utilize the network to provide government
services that are more efficient and responsive to the needs of the citizens,
businesses, and government employees
P Evaluate all solutions and make informed recommendations based on the
needs of the City
While the CSUSM Senior Experience Project Team are a capable group in their
chosen Business disciplines, we are not the "authority" when it comes to wireless
broadband solutions for the City of Carlsbad. Changing political climates, emerging
technologies, dynamic changes in residential and business demographics, and other
1
_I-
influences on City resources play a significant role in determining if and when
projects are considered for implementation.
From the research we have conducted, especially related to Wi-Fi case studies of
other municipalities, these new swt’able models encourage small-scale deployments,
staged over time. Such projects allow for public safety officials and first responders
to operate on the same network with excess bandwidth being available to the
general public. The economies of scale decrease both the cost of capital expenses
and the risk of deploying the network, and with current and future wireless
technologies expanding their coverage, a case can be made to start small and
expand when applicable.
Scope Definition
Before beginning any wireless broadband solution, the City of Carlsbad leaders
should work to define exactly how the network would provide value to the
community, the problem to be solved by implementing such a network and the
requirements for the solution that meets the needs of the community.
Carlsbad Demographics
Determine how many homes are in the community per square mile. Using this
information and knowledge about the community, select which of the following
descriptions fits the City of Carlsbad:
> Urban and suburban - The Bureau of the Census defines an urban area as
having over 1,000 people and 400 households per square mile [2]
P Middle America - Between 500 - 1000 people and 200 - 400 households per
square mile
P Rural - Between 0 - 500 people and 0 - 200 households per square mile
2
Homes / Square Mile
0-5
Annual Cost Per Location
Fixed Wireless DSL Cable
Broadband
$250 - 336 $707 $646
> Population: 78,247, Est. population in July 2002: 86,639 (+10.7% change)
Males: 38,291 (48.9%), Females: 39,956 (51.lo/o)
k Median resident age: 38.9 years
k Median household income: $65,145
> Median house value: $330,100
P Land area: 44.4 square miles
6 - 100
Currently there are about 48,000 people employed in the various businesses located
within the city limits. These businesses represent several industries including high
technology, auto dealers, biomedical, hotels, electronics, and there are several light
industrial parks. Of the 36,000 households within the city limits, estimates are that
75% of these households have Internet connections and of those 50% are high-
speed connections [4]. The population is expected to increase to 110,000 residents
and 42,000 households in the next 2 years. The maximum number of households
currently allowed in Carlsbad is 54,599 (meaning about 135,000 residents). This cap
was self-imposed in the 1986 elections.
$248 - 308 $346 $292
3
Carlsbad Public Safety
As part of this feasibility study, an interview with Dale Stockton, a Captain with the
Carlsbad Police Department, was conducted. Capt. Stockon revealed several details
about the police department's current and future technology goals.
Wireless communications is vital to a police officer's duties. It provides lifeline back
to the dispatchers and becomes their link to a variety of information. Wireless
broadband can provide even more depth to this communication through several
applications. Some applications include:
> Transmission of perpetrator and/or victim data
> Building and/or construction schematics
P Traffic flow reports
9 Real-time video from cruisers back to dispatch
> Instant sharing of investigation data between officers
> Integration with other departments
P Citizen e-mail and communication with citizens
7he most important features of a Public Safety wireless network are:
> Security: System must meet sometimes nebulous and unclear Department of
Justice and Homeland Security data security requirements
P Area of coverage: Patrol cars should be able to connect to the wireless
network from most or all of the city
9 Reliability
> Bandwidth/speed: c 50 kbps is unacceptable
At the time of the interview, the Police Department was engaged in a pilot program
with Verizon, Inc. The wireless technology for the pilot, named lXRlT, allows up to a
70kbps connection in the patrol cars. The initial number of cars participating is five,
4
but the program is expected to cover the remaining 45 vehicles in the CPD fleet.
The 1XRlT technology is based on a 3G technology also called CDMA2000 [5]. Capt.
Stockton explained that other technologies have also been considered, including
another wireless technology from Nextel that operates up to 1.5 Mbps using
technology provided by Flarion. Unfortunately, the Nextel solution didn’t offer the
necessary coverage area.
In the future, Capt. Stockton explained that other wireless technologies are expected
to come online from Verizon, Inc. That technology is called NDO, which operates at
speeds much faster than 1XRTT. Changing existing patrol cars over to the EVDO
technology is as simple as replacing the current 1XRlT wireless cards.
Other wireless data options unrelated to Verizon or Nextel solutions have been
considered, such as 802.11 Wi-Fi. The following map, produced by wireless
company Independence Communications of Ohio and provided by Capt. Stockton,
represents potential coverage by 802.11 if broadcasting from various Carlsbad
government buildings including police stations, fire stations and public schools.
Those locations are notated by a cross-like symbol. A legend was not available to
fully explain the graphic, but it is reasonable to conclude that bluish areas
immediately around the base stations have the strongest signal and it gets weaker as
the graphic turns from blue to green to purple. Additionally, the type of hardware
used in the analysis was also not available. Implementing an 802.11 solution would
require fully purchasing or enabling a vendor to install radio base stations, supporting
software and hardware, and backhaul fiber or T-1 lines to carry data from the
stations.
5
Carlsbad Government Building Coverage Map (802.11)
Figure 1 (Independence Communications)
Opt. Stockton has ensured that flexibility in contractual obligations has kept the
Police Department in a position to take advantage of any technology that meets or
exceeds the CPD's requirements. Currently, the CPD has a one year contract with
Verizon, which allows exploration of other technologies should Verizon's solutions
prove to be insufficient.
6
Market Research
Residential Survey Results
The City of Carlsbad contracted the Social & Behavioral Institute (SBRI) of CSUSM to
conduct its annual survey of the city's residents. Our group was allowed to submit
one question on this survey to determine the interest of residents in wireless access
availability in the City.
The question submitted on the survey was: "On a scale of 0 to 10 (with 10 being
very valuable), how valuable would it be to you to have wireless Internet access
anywhere in the City of Carlsbad?" A total of 1020 residents were asked this
question and 954 responded with an answer. The other 66 residents either did not
know or chose not to respond. The mean score from the 954 respondents was 6.18
- which means there is more residents that would consider wireless access valuable
than not.
7
Following are results from this survey on two different graphs. The first graph shows
the distribution of responses on the entire 0-10 scale.
City of Carlsbad = Resident Survey
Value of Wireless Internet Access Anywhere in Carlsbad
(954 Residents surveyed)
Y c:
8!
15.OO0h
1O.OOOh
5 .OO%
O.OO~/O
0 (not 1 2 3 4 5 6 7 8 9 10 (vety
valuable) valuable)
Source: SBRl Survey - CSUSM on behalf of The City of Carlsbad
Value
Graph 1
Analysis
The graph is weighted to the right side - meaning more residents find wireless
access a valuable commodity than not. The highest percentage of an individual
category was a '10" (or in words - "very valuable") with almost 22% of respondents
giving this rating. On the other end of the scale almost 10% of residents claimed
wireless access would not be of value to them.
8
City of Carlsbad - Resident Survey
Value of Wireless Internet Access Anywhere in Carlsbad
(954 Residents surveyed)
60.00%
50.00%
* 40.00% r= Q)
0)
30.00%
20.00%
10.00%
0.00%
LiWe or No Value (0-3) Some Value (4-6) Medium High to Very
Valuable (7-10)
Value
Source: SBRI Survey - CSUSM on behalf of The City of Carlsbad
Graph 2
Analysis
This graph represents the same data, only responses were combined to hopefully
give a truer picture of the interest residents would have. Responses of 7 or higher
were combined, as were scores of 4-6, and 3 or less.
When scores were combined, over 53% of the responding citizens believe wireless
access would be valuable, while 25% thought there was some value, and 22%
showed little or no interest in wireless access. The mean score between the citizens
residing in the north part of the city and the south part of the city were very close
(6.1 versus 6.3) meaning that the interest is city wide and not just confined to a
specific region. Results were also broken down to interest of working citizens.
Residents working within the city limits (35%) had a mean rating of 6.5 versus the
residents working outside the city limits (65%), which had a mean rating of 6.2.
While there was a slight difference, it was not significant and interest was consistent
9
with the overall results. Overall it appears from this one question and survey results
that there is definite interest in wireless Internet access with the majority of the City
of Carlsbad residents.
10
Business Survey Results
Over 65 different businesses in the City of Carlsbad were contacted and given the
opportunity to participate in a high-level survey regarding wireless broadband
technology. While the participation rate was below our expectations, running at
approximately 37%, we feel that the statistical significance from the 24 who did
participate is worthy of consideration. We have included two graphs to illustrate our
find i ng s .
City of Carlsbad = Business Survey
Use of Wireless Technology
1 oo?/o
80%
.I 5 60%
40%
8
LL
20%
0%
Low Priority (0- 1)
OMedium-High Priority (7-8) OHigh Priority (9-10)
=Medium-Low Priority (2-3) OMedium Priority (4-6)
Graph 3
Analysis
Of the 24 businesses surveyed, the highest concern for implementing a wireless
solution was security. 87% (or 21 out of 24) of the companies gave this a priority
rating of 9 or greater on a scale of 10 - with ten being the highest priority value
assigned. It is interesting to note that cost and value of the product were not high
priorities to the respondents. That could be interpreted to mean that if the
technology is secure, cost becomes less important.
11
City of Carlsbad = Business Survey
Use of Wireless Technology
10
9
8
7
6
5
C
FactorlConcern
Industry
[.Value .Speed Security .Cost mReliability .Ease of Use 1
Graph 4
Analysis
Companies in 8 different industries were surveyed and as the chart above shows -
Security was consistently a top priority across all industries. Product value was not a
high priority in the food and entertainment industries, while the Biotech and Financial
industries placed a high priority on most factors across the board.
12
Carlsbad Municipal Codes
Early on in the project, the City of Carlsbad team requested that all titles of the
Municipal Codes be reviewed for relevancy to this project. The thought process
behind the review was that any company (i.e. a wireless provider) would need to
understand the code and its implications on future projects within the city limits and
the City also wanted to have this information available to them in this document. In
the appendix section are the detailed codes that were deemed pertinent to this
project. Following is a list of the titles and an explanation on why they were chosen:
Each company was given the opportunity to assess how beneficial wireless
broadband technology would be for their company and to rate their concerns for
different factors including; speed, security, cost, reliability and ease of use.
The results from the survey showed:
P The Biotechnology and Education Industry perceived wireless broadband
technology as being more valuable than other industries
technology
P The entertainment industry saw the least value in wireless broadband
> On average, the industry makeup within Carlsbad viewed the value for
wireless broadband technology as medium-high
P Security received the highest rating with an average score of 9.45 out of 10
across all industries
> Cost was the least of business's concern regarding wireless broadband
technology, receiving an average score of 8.20 out of 10
> Title 1 - General Provisions. The general provisions explain the process of
how items become code, rules of enforcement, and also define the scope of
the codes. An important definition for the terms "shall" and "may" used
throughout the codes is key. "Shall" is mandatory, while "may" is permissive.
13
These definitions are significant in determining how flexible a particular code
is [6].
Historic Preservation Commission are significant in most of the codes [6]
9 Title 2 - Administration and Personnel. The Planning Commission and
9 Title 5 - Business Licenses and Regulations. Any new business wishing to be
9 Title 11 - Public Property. Defines a Public Utility and also utility districts [6].
9 Title 19 - Environment. Any construction or item (such as radio signals) that
may effect the environment must meet strict rules to ensure the impact is not
significant [6].
> Title 20 - Subdivisions. Describes specific ways land is "broken down" or
sectioned off within the city [6].
established within the City of Carlsbad must follow certain criteria.
9 Title 21 - Zoning. The most vital section of the municipal code for this
project. It defines the various zones throughout the city and also details the
uses allowed/not allowed in each zone. Building height is a section that
would probably need to be considered by both the City and any company
looking to build or add antennas [SI.
9 Historic Preservation - A special committee resides within the City of Carlsbad
to ensure new construction does not interfere or harm the historic areas of
Carlsbad [6].
Main topics and sections were highlighted in yellow and appear in the details of the
code located in the appendix (A-1).
14
Mini-Case Business Study
As part of the business sector review, the City of Carlsbad team requested a study of
a couple companies that currently use wireless technology as part of their every day
business needs. Interviews were conducted with Information Technology personnel
from a local Carlsbad company - Zimmer Dental, and also with Hewlett-Packard
Company in San Diego. The purpose of the interviews was to understand how the
technology is being used within each company, issues faced, and how it was
implemented. Since security is always a concern with wireless technology we
specifically wanted to learn how different companies are dealing with this matter.
Following are results from these intenriews.
Zimmer Dental
Zimmer dental is one of the worlds leading companies in medical technology. They
are a top-tier provider of dental implants products, regenerative materials and
practice building programs. Zimmer is organized into three divisions and is active
worldwide. There are employees located in over 100 countries including Australia,
Canada, France, Germany, Spain and Israel. Currently, their headquarters are
located in Carlsbad, CA [7].
Technology Facts and Policies
Zimmer dental has been wireless since March of 2003 with approximately 300 users
on their network. They use Wi-Fi technology - 802.118 wireless access point. While
installing the wireless technology they did not use a consulting firm, however they
did use teesting to confirm the connection since it is an access point to their IAN [7].
Major Issues
Security was a major factor in considering wireless technology since company access
was involved. To address the security issue they installed security keys on the
access point. Fortunately for Zimmer dental, there biggest problem being wireless
15
was that some of the employees did not know what the device was and unplugged it
171.
Hewlett-Packard (San Diego Site)
HP San Diego was a testing site for Hewlett-Packard to begin implementing wireless
technology in its facitities. A Research and Development team approached the ll
department requesting support for printers that were being developed in San Diego
that had wireless connections. In early 2001, the first access points were setup and
IT and the client base did all testing. The initial vision was for 200 people to be
setup with wireless access - that quickly evolved and today there are 2000
registered users on site and 4500 users in total (counting registered users from
Corvallis and Vancouver). The large increase came about when
employees/management realized the potential office productivity gains that wireless
connections could give them. It took 2 years to complete the coverage for all ofice
space on the HP San Diego site that is spread throughout 5 buildings [8].
Technology Facts and Policies
HP currently uses Wi-Fi technology and is using Cisco as Its primary supplier for
equipment. They are using a combination of 802.11a, 802.1lb, and 802.119 in
various locations throughout the facility (dependant on client needs). A consulting
firm was not brought in to do the setup - HP IT wanted to learn the technology on
their own and is also now supporting all users on site. For security, Cisco EAP
(Extensible Authentication Protocol) and LEAP (Lightweight EAP) are used. EAP is
used when employees want to access HP systems and LEAP is for other uses. HP
Corporate set the policy to require Nortel VPN (Smart Card Access) for employees to
access HP systems, while giving flexibility to the IT department to allow other
wireless use without the Smart Card requirement [8].
16
I
Major Issues
Security is the biggest issue HP has faced. They know the possibility exists for
someone to gain access, but their encryption logic changes every 6 minutes. This
should act as a deterrent to most hackers trying to break in to the system. They
have also set up a program that tracks failed logins/passwords and it is monitored
every 30 minutes ... lT contacts the client for any unusual activity (such as a high
failure rate) to ensure it is a valid activity - otherwise other action is taken to prevent
the login from gaining access. TT also regulates the air space - particularly in the
high usage building for any unusual signals. Monthly they bur each building and
check for any rogue access points as well [8].
The biggest problem faced is with the clients’ hardware and inoperability of it. There
are many different types of hardware and not all are configured properly for wireless
activity ... so hardware support can take a lot of time to make a laptop PC work.
There are various drivers and software available as well - and these are often used
to solve the hardware problems. Technology is moving so fast (both in access points
and at the client level) that IT can’t keep track of all end users and their
equipment/needs. An example is a client recently asked the IT group to solve a
connectivity problem ... they were using a version of the Cisco protocol that was 14
versions old. A problem that can‘t be currently solved is when the HP domain
access goes down - all connections go down including wireless [8].
Other information to share
> Liability - Currently if someone does tap into a wireless network and is able to
compromise data with a third party ... the company is held liable for the
damage.
> Cost efficiency - It is more cost efficient for a small company to go wireless
than with wire ... though it presently is not as reliable.
P The belief of HP marketing people is that only 1?40 of the people in the street
will want some kind of wireless connection.
17
Measure Existing Broadband Service
There are currently as many as 16 Wi-Fi Hotspots in the greater Carlsbad area and
several more within a 5-mile radius [9]. Several businesses have multiple Wireless
Internet Service Providers (WISP'S). One example is Vinaka Cafe on Carlsbad Village
Drive. They allow free wireless broadband access if you subscribe to iPass or
Trustive. For daily passes you can connect via Boingo at $7.95 per day or through
Surf and Sip at $5.00 per day. A second example is Starbucks, of which there are
several within the Carlsbad city limits. Starbucks has an association with T-Mobile
Hotspot at $6.00 per hour or iPass at no charge if you are a current subscriber. IPass
has 12 broadband hotspots in Carlsbad alone and over 20,000 worldwide. One final
example is the Carlsbad Chamber of Commerce on Priestly Drive. For $7.95 per day
you can access a Wi-Fi connection through Boingo.
It will be necessary to identify all Hotspot locations within the city limits and
determine how much interaction citizens have had with these providers, the impact
of direct competition and the long-term ramifications from a public relations point of
view.
With over 50% of the current households having high-speed Internet access [4], and
the current trend towards localized Hotspots to attract consumers, it may be difficult
to defend the need for citywide wireless broadband service especially if it involves
taxpayer dollars.
On the other hand, Government agencies require large amounts of bandwidth and
they pay proportionately with taxpayer dollars. Therefore, an option is to replace the
existing data Tl/T3's with less expensive wireless broadband service once the
determination is made regarding bandwidth, security and quality of service. In
Allegany County, Maryland, the local governments deployed a wireless network for
18
I internal use and currently save over $65,000 each month by providing wireless
broadband service to 85 locations [lo]. -
19
Technology Evaluation
Determining the technologies to consider is an important step no matter what
direction the City proceeds. The following is a roadmap of wireless broadband
technology:
Name Specification
wi-Fi
WiMax
Available
in 2005-
06 1 Transmits signal
Transmits signal
up to 150 feet
with 11-54 Mbps
net throughput.
Transmits signal
up to 30 miles at
72 Mbps.
3G Or
I areas.
between 144
Kbps-2 Mbps in
cellular coverage
Current
Applications
Hotspots at cafes
and bookstores
etc.
Backhaul for Wi-Fi
networks and
fixed wireless
broadband for T1
replacement.
Used to provide
voice and data
coverage for
mobile users.
Government
agencies, Disaster
recovery
communications,
remote areas w/o
cellular network
Table 1
Future
Applications
High gain
antennas can
transmit signal
further.
Mobile
broad band.
Challenges
Short range and
low throughput.
Each access
point must
connect to
backbone.
High consumer
equipment cost
limits current
market.
International
network will allow
roaming &
interopera bil ity .
Broadband
ca pa bi I ity
Gathering large
groups together
in order to drive
down costs
Cost and latency
In the 2007-2008 timeframe, wireless broadband technology should allow for
complete mobility for users provided the infrastructure is in place.
20
Wi-Fi Technology
History
Wi-Fi, or "wireless fidelity", is a wireless communication protocol originally designed
for the office networking environment. Its official designation is 802.11~~ where the
'x' is often replaced by an alphabet soup such as 'a', 'b' or 'g'. The technology uses
deregulated and unlicensed bands of the radio spectrum, 5.8GHz or 2.4 GHz, to
communicate between an access point which is typically connected to a wired
network via a typical cable and a wireless radio installed in all manner of computer
equipment from PDA's to laptops to desktops.
Wi-Fi uses a technology called "spread spectrum'' to distribute its signal across
multiple frequencies in the 2.4 GHz range, rather than a single well-defined
frequency. This allows Wi-Fi transmit data with more reliability, even while
competing with other technologies using the same frequency range, such as
microwaves which use radio waves to cook food.
This wireless technology has become commonplace in American businesses and
homes and was developed as a result of standards being developed by a working
group with the Institute of Electrical and Electronics Engineers (IEEE) and later
adopted among hardware and software vendors. The specification for 802.11 was
ratified in 1997 although it took a cooperative effort from several major hardware
vendors in the market forming the "Wireless Ethernet Compatibility Alliance" or
WECA to smooth out compatibility issues in vendors' hardware offerings [ll].
The success of Wi-Fi has finally become apparent - millions of units will be sold in
the United States in 2004. Wi-Fi growth is expected to continue with up to 100
million people worldwide using the technology by 2006.Emr! Bookmark not
defined. Additionally, Wi-Fi also has an advocacy group in the Wi-Fi Alliance, a
consortium of vendors whose purpose is to promote the use of 802.11 products. Wi-
21
Fi Alliance membership includes Broadcom, Philips, SMC, Proxim and Texas
Instruments [ 121,
Wi-Fi Version
802.1 la
Functionality
Wireless technology consists of a transmitting station, usually referred to as a
‘wireless access point’ or WAP and a receiving station which is typically a card or a
device added to a computer that allows the client computer to receive the
transmitter‘s signal. It is very similar in concept to commonplace devices such as a
cellular/mobile phone or even handheld radios. The access point can have a simple
or a complex feature set, such as features include routing of IP traffic, hence their
name: wireless routers.
Frequency Maximum Speed Wi-Fi CornpatibiMy
5.8 GHz 54 Mbps 802.11a only
Currently, Wi-Fi technology comes in three primary forms. They vary in frequencies
and their expected maximum speed. This table explains the frequencies each of the
forms takes, their speed, and their compatibility with other Wi-Fi devices.
802.11 b
802.119
Wi-Fi Protocols
2.4 GHz 11 Mbps 802.11b, 802.119
2.4 GHz 54 Mbps 802.11 b, 802.1 lg
Table 2
The incompatibility between 802.1la and any other version of Wi-Fi should be noted
as it limits the usability of the products that use it. To mitigate this problem many
wireless products on the market do allow the user to use either the 802.11a or
802.11b/g protocols by providing the user with both technologies in the same unit.
Lastly, consideration should be given to geographic regions that typically have line-
of-sight issues, for example trees or hills and mountains. The 802.11 protocol was
22
designed for the office or corporate environment. In such an environment walls or
other obstacles are not uncommon, but the distances in a typical office are usually
short allowing the signal to Overcome such problems. However, in a wide-area
application such as a city block or larger region line-of-sight problems can result in
poor or unreliable signal strength. In order to mitigate these coverage issues, the
transmitters must be stronger and/or they must be more frequent in their placement.
Security
Wi-Fi security is accomplished by several methods including authentication between
the client and the access point, and by encryption designed to cloak the contents of
the data transmissions.
Typical authentication techniques include both hardware and software methods.
Hardware authentication can be accomplished by filtering MAC addresses. MAC
addresses are unique identification numbers that are assigned to every piece of
networking hardware by their manufacturers. A wireless access point can be
configured to accept connections only from specific networking cards base upon their
MAC addresses. Other authentication can be accomplished by using a separate
radius authentication server to actually force the user to log in with a separate
username and password prior to being able to continue on to accessing the network.
Encryption methods vary between different Wi-Fi versions. The encryption available
with the 802.lla and 802.llb protocols is known as 'WEP'. This encryption is 128-
bit and requires the user to know a pre-shared "key" consisting of preferably random
characters. Upon sharing this key between the wireless access point and the
networking client the data shared between them is encrypted and the user can
access the network. However, there are significant and well-known issues with WEP
encryption and it should not be considered secure. It would take an experienced
hacker monitoring approximately 10,000 packets to break the key and eavesdrop on
all future communication between the access point and the client.
23
While WEP encryption has been broken and exploited, the latest commercially
available version of Wi-Fi, 801.119 or "Wireless G", uses a stronger form of
encryption called "Wi-Fi Protected Access'' or 'WPA'. WPA is considered strong
enough for use in semi-secure environments. The data collection needed to 'snifP
out the keys necessary for a hacker to eavesdrop on a network exceeds the
hardware available to everyone but the most powerful computers.
An additional layer of security can be added through the use of a "Radius" server,
which requires the user to provide a login and a password as a means to access the
network. This layer of security is above and beyond any user authentication such as
that required by Windows-based networks. While effective, this can add an extra
resource burden to the network connection and this should be considered when
specifying a network's configuration.
Lastly, an indirect form of wireless security can be provided by the turning off of
broadcasting the network's identification, also called the 'SSID'. This is accomplished
by a simple configuration change on the wireless access point. When done, it
effectively renders the network invisible to wireless devices that may be searching for
a network to access. However, specialized equipment is available that can sniff out a
network's SSID even if it is not broadcast&. Additionally, turning the ID broadcast
off forces additional data transfer between the access points and the clients, which
can assist hackers in discovering the ID and breaking the encryption if a weaker form
is being used such as WEP. According to a security specialist with WFI, a San Diego
based wireless company, turning off SSID broadcast provides little real protection,
but can keep inexperienced users from viewing or accessing the network.
This following table provides a summary of the security methods for Wi-Fi discussed
here. While there is no "perf& security, the utilization of a combination of security
techniques can secure a wireless Wi-Fi network to at least comparable levels with a
24
standard wired network. For example, a good combination of security methods
might be enforcing MAC address filtering and implementing WPA encryption.
Network ID Hidden
Security Summary
Security Technique 1 Method IEfPicacyI Comments I
Hardware available to
discover SSI D Hardware Medium
1 Hardware I Medium I Easily spoofed by hackers I
WEP Encryption (802.1la/b)
WPA Encryption (802.119 only)
Software Low Easily broken by hackers
Difficult to break; uses
Software High additional network
resources
Radius User Authentication Software High Network intensive
Availability
Wi-Fi is now commonplace in most corporate networking environments, and it has
made great strides in the consumer and home user market recently as well.
Commercially available products featuring 802.11a/b have been on the market for
several years. In the last year the Wireless G products have become the de facto
standard for new wireless products mostly due to their increased speed over
802.11b, the compatibility with other 802.11ajb products and the improvements to
the encryption offered by WPA in the 802.119 protocol.
For this analysis the focus was on Wireless G or 802.119 products. The wireless
access points and routers vary in cost based on feature set and reliability. Simple
access points for the home can be purchased from big box retailers like Fry's or Best
Buy for under $50, with more complex routers costing under $100. Larger units
25
designed for commercial use including a base station antenna can cost as much as
$250.
Additionally, wireless hotspots are already widely available in both commercial and
non-commercial venues. For example, through a partnership with T-Mobile coffee
retailer Starbucks offers subscribers the ability to log on to the Internet through a
wireless 802.11b connection while sipping on a latte. Non-commercial entities, such
as public libraries and even a retailer cooperative in downtown Encinitas have begun
to offer users a wireless connection to the Internet.
Various manufacturers exist for consumer-grade wireless components. Some
vendors include Linksys, D-Link, SMC, Intel, Netgear, Apple and Dell. Commercial-
grade wireless components are available from a variety of sources. The end result is
that Wi-Fi products are widely available and supported by numerous hardware
manufacturers and computer vendors. Their pricing is widely varying based on
manufacturer and feature set.
Upgradeability
The 802.11 protocol was designed to be compatible with future technologies and
protocols that will be available in the future could be backwards compatible with
existing technologies, much like 802.119 is compatible with 802.11b. Upgrading the
802.11 technology often takes little more than a simple software upgrade. However,
very often a completely new unit must be purchased and installed to take advantage
of the most current technology. For example, while the 802.119 protocol is
compatible with dder networking cards using the 802.11b protocol, a completely
new piece of hardware would be installed to use 802.1lg's increased speed and
improved security.
There was no direct information available at the time of this report to describe the
compatibility between 802.11 and upcoming technologies such as WiMax (802.16a).
26
- Compatibility will likely be driven by customer needs and the costs involved with
producing a network product capable of supporting multiple protocols. That
landscape is not entirely clear at this time.
-
I
Manageability
The 802.11 protocol was originally designed for the corporate environment and as
such it was specified to be relatively simple to operate and mange. Most networking
- hardware on the market includes an easy to follow set up wizard allowing
administrators to get a quick start, and they provide access to more complicated
setup options should the need arise. I
A primary Wi-Fi manageability challenge is due to the unlicensed status of the 802.11
protocol. This condition often results in interference with other radio transmitters on
the same frequency. Additionally, other devices not designed to communicate
wirelessly, such as microwave ovens, can issue interfering radio signals nonetheless.
This potential for interference can result in network administrators being forced to
manage their systems down to the frequency level. For example, they can change
frequency "bands" in their radio transmitter until a suitable band is discovered. In
some locales this is not possible and a certain amount of interference must be
allowed provided it is at a tolerable level. Like other configuration settings, this is
controlled by a network administrator through a user interface.
I Other manageability issues exist in key management if available encryption methods
are used. The sharing of random sets of text strings, or keys, can produce
management headaches when large numbers of them are in use. Commercial
products can mitigate much of the difficulty in managing these keys, but the more
simple systems are designed for a small number of keys and thus have simple key
management.
x
-
-
27
costs
The costs associated with an 802.11 implementation vary based on several factors
including:
Base Station Antenna
Administration PC w/sofbva re
P The scale of rollout: Larger projects experience economies of scale for
hardware, but supporting costs in personnel can be large
P Terrain of the local environment: Most wireless solutions are line-of-sight
making hilly terrain more difficult to manage
P Amount of coverage: All neighborhoods/businesses vs. localized "hotspots"
3 Type of coverage: Roaming vs. fixed receiving stations attached to homes and
businesses
P Manageability requirements: Larger systems will require extra personnel to
handle support
P Service quality: Is there a guarantee of service level for businesses?
$375.00 $50.00* * If necessary
$1,200 .OO $100.00* * If necessary
All of these attributes drive costs, primarily by the quantity and quality of the
wireless radios and supporting hardware needed to meet them. The following is an
example cost listing for a single transmitting station broadcasting out to users,
supported by a T-1 backhaul to carry the connection to the Internet.
Mix. Hardware
T-1 Network Connection
Component I Initial Setup I Monthly I
$1,310.00 $lOO.OO* * If necessary
$700.00 $599.00
Total $3,585.00 $849.00
This cost breakdown does not include any of the hardware required to allow users to
make the connection.
28
Regulatory Environment
The Wi-Fi protocols 802.11b and 802.119 were specifically designed to take
advantage of the unlicensed 2.4GHz frequency, and as such they operate outside of
any controlling organization such as the Federal Communications Commission (FCC).
This unlicensed status results in a lower cost for hardware, but because of this the
802.11b/g protocols are subject to interference from a variety of sources including
microwave ovens and cordless phones.
The 802.11a protocol uses the 5.8GHz, which is licensed by the FCC in as much as
other devices cannot operate in the same frequency. For example, cordless phones
cannot operate in the 5.8GHz frequency. Using the 5.8GHz frequency results in a
shorter range for devices using the 802.lla protocol [14].
29
WiMax Technology
I
I
History
The wireless standard for WiMax, or 802.16a, was ratified in January 2003 by the
IEEE organization. WiMax is considered the next generation in wireless networking
communication and was designed to satisfy many of the problems that have been
made evident by large-scale rollouts of the 802.11 (Wi-Fi) standards. In particular, it
is expected to cover much farther distances, be capable of supporting even more
bandwidth, more concurrent connections at one time, and it was designed for more
security and encryption abilities than 802.11. It is part of a suite of complementary
wireless protocols including Wi-Fi and Bluetooth for personal wireless. The 802.16a
protocol focuses on the applications in a wireless Metropolitan Area Network or
WMAN [15].
Similar to efforts by the WiFi Alliance, the WiMax standard is being championed by
major hardware manufacturers through the advocate group called the "Worldwide
Interoperability for Microwave Access Forum", or WiMAX. The consortium includes
many heavy hitters in the industry, including the Intel Corporation, Cisco, Agilent,
Motorola, Nortel, Lucent Technologies, and many others [15].
Functionality
A WiMax implementation is expected to be much like a Wi-Fi installation: A
transmitter will communicate with a receiving base station via radio waves, and they
will exchange data packets much like other Internet Protocol (IP) based networks.
Conceptually, it will not function in a very different manner than existing 802.m
solutions.
While similar, WiMax is different in a few key ways from the 802.11 protocol. First,
the standard calts for it to support distances up to 30 miles, with optimal speeds
30
reached in a radius of 5-6 miles from the base transmitter. This is much further than
a normal 802.11 installation.
Second, the speeds are expected to rival existing wired LAN networking solutions,
which operate around 100 megabits per second (Mbps). The WiMax standard
expects to provide for speeds of 75 Mbps in the optimal 5-6 mile radius around the
station.
Third, in areas where trees or hills would interfere with Wi-Fi, the 802.16a protocol is
expected to better deal with these challenges, allowing implementation in geographic
regions where 802.11 would not suffice.
WiMax calls for the ability of network managers to control the level of speeds
available to customers. For example, an Internet Setvice Provider's (ISP) network
administrator could set up connections on a user-by-user basis. They might specify
that a business or office receive T-1 speeds, while simultaneously controlling the
speed of a home user to something approaching typical DSL speeds. This allows for
greater control for bandwidth usage and easier management of different billing and
service levels. These considerations were built into the protocol rather than requiring
management through 3d party applications such as a Radius server.
The 802.16 standard will operate in frequencies from 2GHz to 66GHz. As previously
noted, Wi-Fi operates in the 2.4GHz or 5.8GHz ranges, which are free from operating
licenses by any governing organization. WiMax will operate across much of the
licensed frequency range. While licensing requires additional costs in the form of
fees to governing organizations, it also allows for segmenting of the radio spectrum
and prevention of much of the conflicts and interference that is experienced in a
typical Wi-Fi implementation.
31
Lastly, a complementary extension of the WiMax protocol, labeled 802.16e (not 'a')
adds "nomadic" features by allowing for greater roaming abilities and portability for
users much like cellular phone communications. This will let users continue their
connection to their ISP outside of the home and business and into other areas with
compatible systems and operating agreements.
Security
WiMax will take advantage of the next generation of WPA encryption called WPA2.
The encryption strength should be in the 128-bit range or stronger. Information
detailing encryption in WiMax was not readily available for this report, but it is
reasonable to conclude that WiMax encryphon will be more difficult to crack than
existing 802.1 1 solutions
While WiMax is a new technology standard, many of the security options of WiMax
will be designed around the older 802.m model, including turning off the
broadcasting of a base station's ID and MAC address authentication. Please refer to
the section on Wi-Fi security for more details on each of these options.
Applications
Wi-Fi was designed specifically for the corporate environment. In the absence of
something better, easier or cheaper, it has been co-opted for use in applications it
was never meant for, such as the Wide Area Network (WAN) environment. WiMax,
on the other hand, was specifically designed to be the solution for many applications
that Wi-Fi is now handling with less than optimal results. These include:
Cellular backhaul: Distances between cellular phone towers can be spanned
by WiMax taking advantage of its long-distance support and its large
bandwidth
Hotspot-to-hotspot: Communications between local 802.11 hotspots
32
k "Last Mile" Point-to-point: Data transfers between a single transmitter and
businesses and/or homes providing broadband services such as Internet,
video-on-demand and telephony services
> Rural or remote connection: Any application where putting in a wired
broadband solution is cost prohibitive due to distances involved, terrain
difficulties, lack of existing telecommunications infrastructure, or low
subscriber densities
Availability
While the standard has been approved for 802.16a, the actual rollout of commercial
products using the standard has not yet occurred, and the release timeline for such
products is a murky picture. Major corporations such as Intel and Proxim have
entered into agreements to start production of core WiMax technologies, but the
timing of product releases was not made clear [17]. It is reasonable to conclude
based on interviews and information available that that WiMax products should
become widely available in 2005, but finding it in a local retailer may be years away.
Upgradeability
The upgrade path for WiMax is unclear at the time of this report. It is expected that
it will support software updates on a vendor-by-vendor basis, but its compatibility
with other related wireless protocols such as 802.11 or 802.19 is not known.
Additionally, compatibility between closely related extensions such as the portable
option, 802.16e, and WiMax is not yet established.
Manageability
Managing a WiMax implementation will likely require a staff experienced in wireless
solutions and related problems that can occur. Like the Wi-Fi protocol there should
be a user interface that allows the administrator ~KI quickly configure the unit using
wizards, but given the speeds, distances and variety of end-user stations that can be
33
supported, i.e. businesses, homes, etc., more complex set up will undoubtedly be
required in most implementations.
costs
Hardware costs and price points for products supporting the WiMax standard have
not been formulakd or released at the time of this report, but some reasonable
conclusions can be made though based on the pricing schemes of emerging
technologies in related markets.
WiMax is expected to solve many of the last-mile challenges faced by the 802.11
standard in wide-area applications. The standard is expected to be more powerful in
both distance and speed. Additionally, it should have a more complex management
scheme, and it was created for use in situations typically defined as commercial. As
such, it is reasonable to expect WiMax products to be more expensive than related
802.11 products in the market place. Their sale and use will most likely be
commercial in nature and the lack of a large home or private marketplace to drive
down costs will mean that WiMax pricing will remain high, especially in the short-run.
Regulatory Environment
The WiMax standard will at least partially operate on frequencies that are in the
licensed bands, and as such it will be at least partially subject to FCC licenses and
approval, as well as other controlling agencies if applicable. The approval process
usually involves companies bidding for specific frequencies at auction and if the
winning organizations are acceptable they are awarded the use of those frequencies.
However, there will be unlicensed bands of frequency dedicated to the WiMax
standard, probably in the 2.4 GHz range, in an arrangement similar to what is
currently in use for Wi-Fi.
34
Lifecycle
The lifecycle of the WiMax standard will likely consist of periodic updates to improve
quality of service, security and reliability as needed, similar to Wi-Fi’s growth over the
last few years. It is not clear at the time of this study what technologies will
supersede the 802.16a standard or the timing of their availability.
35
EV-DO Technology
History
EV-DO (Evolution Data Only) was first introduced as a pilot program in the United
States in 2002. It is a wireless technology that gives a similar experience to
broadband and was developed by Qualcomm. The initial test cities were San Diego
and Washington, D.C. and in October 2003 these two markets were the sites of initial
deployment of EV-DO into the commercial market. It is a 3G (third generation)
solution that has evolved as follows:
9 1G known as AMPS (Analog Mobile Phone Systems)
9 2G known as GSM (Global System for Mobile Communications) and CDMA
(Code Division Multiple Access)
> 2.5G known as 1xRTT (1.25 MHz Radio Transmission Technology)
EV-DO is a cellular network that began as voice only (phone) technology. 1xRlT is
basically a data overlay of the CDMA voice network lines. Each generation has
produced an increase in speed (lox increase) and capacity. A unique feature with
EV-DO is that it is backwards compatible with two previous generations - CDMA and
1xRTT. EV-DO technology is widely used in Europe and Asia and is now available in
14 major cities and 24 airports in the United States. It will be rolled out to 100
additional US cities in early 2005. Major carriers include Verizon Wireless and Sprint.
Qualcomm has partnered with Verizon and Sprint to continue to make the chipsets
for these technologies.
Functionality
An EV-DO network consists of base stations (BTS or cell sites), base station
controllers (BSC), a packet data serving node (PDSN), and some ISP servers.
Towers, antennas, RF circuitry are shared between lx and EV-DO services and are
upgraded by a simple channel card. Software upgrades at the BSC provides resource
36
management, mobility, connection, and session control. The PSDN is the router that
connects the radio network to the Internet. The network attempted to leverage off
existing IETF protocols by using existing components from any ISP. Examples
include Remote Authentication Dial In User Service (RADIUS) - used for
authentication and authorization, Domain Name System (DNS), Dynamic Host
Configuration Protocol (DHCP), and Service Network Management Protocol (SNMP)
Forward link data rates (downloading) speeds vary from 38.4 kbps to peak rates of
2.4 Mbps. Reverse link rates
(uploading) are much slower - ranging from 9.6 to 153.6 kbps and averaging 50-75
kbps. For most of the cell radius coverage, forward link rates of 1 Mbps is very
possible - at the cell edge speeds of 100400 kbps can still be attained [18]. Active
users compete for resources and a packet data scheduler allocates the capacity. As
far as coverage, existing cell sites can be used for the high-speed access system.
Average download speeds are 300-600 kbps.
Verizon Wireless would cover the City of Carlsbad with existing cell sites and those
they are allowed to construct and have current permits for [19]. The band frequency
of most CDMA systems is either 450, 850, or 1900 MHz. The cell radius increases as
the frequency decreases - following are tables from the Qualcomm whitepaper
entitled: Wireless Access Solutions Using 1xEV-DO.
37
The first table compares what the cell radius is at various frequencies and cell
tower height, while the second table estimates population coverage per cell site at
the different frequencies [18].
Cell Radius (km) @, 134 dB Path Loss
BTS Antenna
Height (m)
450 HHz 850 MHz 1900 MHz
Dense Urban 30 2.8 1.8 0.8
Urban 30 3.0 1.9 0.9
Suburban 40 5.9 4.0 2.3
- _I_-___ . __
Rural 40 19.4 14.0 8.8
Dense Urban
Urban
Functional devices that can take advantage of EV-DO technology include phones,
PDA's, modules, Pc's, and laptops. Features include voice, multimedia, data, and
video streaming [20].
Typical Pop 450 HHz 850 MHz 1900 MHz
sq km
15000 305525 126263 24941
7500 175365 70341 15783
38
Suburban
Rural
1500 135655 62352 19729
100 97778 50921 20119
Ava i la bi I i ty
EV-DO is available in the form of “Broadband Access” offered by Verizon Wireless in
most of Carlsbad today and the remainder of the city would be blanketed with
coverage with existing cell sites or those already permitted for build. It is also
available in most of the other coastal communities in San Diego County and extends
as far inland as Escondido, Poway, and Lakeside. Where “Broadband Access” is not
available, “Nationwide Access” is - though this product reverts the user to speeds
equivalent to the 1xRTT technology. Following in Figure A is a coverage map of the
San Diego area - the areas in red having access to EV-DO and the areas in blue
1xRTT.
Figure 2 (http://evdocoverage.corn)
A tremendous advantage of EV-DO is being able to maintain an ”always-on“ user
experience.
Upgradeability
To upgrade to EV-DO and future generations of EV-DO a user would need to buy
different P/C cards. Once a user has subscribed to a service provider - they will not
have to change their agreement, simply update their cards. However, if their device
39
(Le. phone or laptop) is not compatible with the new versions of N-DO the user will
not realize any gains in speed or capacity unless they change their device as well. A
user does not have to upgrade as the new technologies roll out, but again they will
not realize the benefits without a change in cards or devices (in most cases). Also, if
a user does upgrade - they will still be compatible with previous revisions of EV-DO,
lxRlT, and CDMA.
From the provider standpoint (example: Verizon Wireless), no new towers or
antennas will need to be put in place - it's simply a software change at the BSC.
Manageability
The providers will have the responsibility for supporting users after they have signed
their customer agreements. They will support any issue users are facing. Verizon
and Sprint have both online support and phone support that can be accessed at most
times. There are also help features on their websites. Part of the monthly customer
fee is to provide customer service and support. Demonstration examples are
provided for new customers as tools to enable easy installation and troubleshooting
as well.
costs
Current pricing for a single customer subscribing to Verizon's "Broadband and
Nationwide Access" (unlimited) will pay a monthly fee of $79.99. There are special
offers when a user does subscribe to the service to purchase the PC 5220 card that
enables access to EV-DO. Recent offers included a $150 online discount reducing
the purchase price to $49.99 for the card. During an interview with Verizon Wireless
sales representative Joel Chavez, he mentioned that if a large group of users were to
subscribe from a specific organization or community - that special pricing on both
equipment and hardware could be negotiated, but he was unable to quote specifics
for legal reasons. Mr. Chavez also mentioned that if a group such as the City of
Carlsbad City Council wanted to implement the EV-DO solution in areas such as all
40
the municipal buildings, Verizon would work closely with them on special pricing
incentives [ 191.
Currently the City of Carlsbad Police Department uses the 1xRlT technology in some
of its squad cars - this could be upgraded to EV-DO as well, but new pricing would
need to be negotiated, as there is a current contract in place. Verizon is willing to
work with the City on offering its residents and businesses special pricing if they are
willing to sign up and there could be power in numbers that would help the pricing
tremendously.
Verizon also mentioned they do not require funding for any additional cell sites or
hardware that would need to be added to provide quality service to Carlsbad. They
believe the current structure and any future construction of permitted cell sites in
place would provide a quality setvice.
SeCUlity
A cellular voice network is considered secure in the Psllv (Public Switched Telephone
Network) portion. Government applications often add encryption as further
protection, but typically CDMA voice services for consumers are typically not
encrypted. For the wireless Internet connections, end-to-end encryption is a must to
avoid any possible compromises. The use of VPN’s (Virtual Private Networks) is very
important and taking advantage of security mechanisms already built into operating
systems and web browsers is important as well. EV-DO offers authentication,
authorization, and the ability to add encryption. The provisions include protocol type
and crypto-sync to define the encryption protocol for the airlink. The implementer
can encrypt all information over the airlinks or only over specified channels.
To prevent theft-of-service attacks, EV-DO has a strong airlink authentication that
verifies the Radio Access Network (RAN) and the EV-DO device are who they say
they are. Also, the Response-Challenge protocol requires that the BSC function
41
within the RAN and the EV-DO Access Terminal to exchange public keys. A session
key is then derived and sent and if the keys match then PPP and LCP negotiations
are initiated. The user name of the device is passed on to the RAN and the RADIUS
server authenticates the device. If the device is authenticated, then the NAI and
IMSI are bound together and user authentication is initiated. New keys are used
with each new session initiated. The user is authenticated with CHAP and the PPP
and LCP negotiations are established between the device and PSDN. Once the user
authenticates on the network, an "authorized services" message is sent to PSDN and
the user is then free to use the network [21].
Regulatory Environment
N-DO will operate on the following three frequencies: 450, 850, or 1900 MHz, which
are approved by the FCC. The FCC also approved plans to improve the management
of radio spectrum - which will clear the way for wider acceptance of wireless
broadband access [22]. The CDMA technology does operate in the licensed
spectrum, but the government did relax its constraints for the sake of technology
gains during the late '80% [23]. As technologies mature, the FCC may become more
stringent.
Lifecycle
N-DO is currently in Rev. 0. While it is being rolled out to more than 100 cities in
the upcoming year, Rev. A is currently has a target date of 2006. Rev. A will also be
reverse compatible with Rev. 0, lxRlT, and CDMA. If a user upgrades their cards
and hardware - they will be able to realize possible speeds as high as 3.8 Mbps on
the forward link and 1.4 Mbps on the reverse link. Continued improvements in
capdcity will also be coming with Rev A and features such as voice/phone,
multimedia, and videostreaming will be improved and easier to upload.
42
Satellite Technology
For purposes of this review it is deemed more appropriate that the technological
review for the use of Satellite technology be broken down into only two sections -
advantages and disadvantages.
Advantages
Satellite coverage has a large footprint since satellites are circling the earth. They
project a broad beam to pick up signals that allow large cell areas to be covered at a
particular time. Satellites that orbit the earth today cover more than 80% of the
earth’s surface so they can provide coverage in areas that cannot access digital
cellular services. This coverage has proved beneficial in times of natural disasters
with insurance agents being able to access information in areas where other
terrestrial technologies may have been affected [24]. In 2003 WaSat Corporation,
located in Carlsbad, was chosen to implement wireless Internet service in Mexico.
They installed a 9-meter antenna hub in Mexico City that is capable of handling 4000
remote sites. The goal of Mexico is to continue to build these network sites to
enable 98% of its population to have access to the Internet by 2025 [25].
Another advantage is that satellite communication is approved by the FCC and is not
an issue or a concern.
Disadvantages
Latency (the time it takes to send and receive a message) is a major concern with
satellite technology. For the most part it is much higher than the other network
technologies and at times reaches into the minutes category for duration [24]. It is
also a concern for the VPN (Virtual Private Network) connections because it can
cause the VPN Client to drop. If a particular user is interested in gaming or other
software applications that rely on fast response times, latency will cause many
problems and ruin the experience for the user. Data speeds average about 9.6 kbps.
43
Users must have a direct line of sight to the satellite to receive signal. Tall
buildings, large structures, rain clouds, and even dense trees can prevent visibility
and cut off a signal.
--
-
__ Cost is a major factor as well - not only for the expensive hardware required, but
also for the data transmission rates that can run as high as $2/minute [24]. Special
antenna hubs (dishes), antennas, and phones are needed and can be very costly to
purchase. These high costs do not fill well in most companies ROI models and is a
contributing reason why Mexico will need over 20 years to achieve the coverage they
want for their country. Providing global broadband satellite service is estimated to
cost between $3.6 and $9 billion dollars. These sateilites were put into orbit in 2003
and 2004 and do have some speed improvements, however a company or subscriber
would still need to purchase an antenna to access these satellites and in some cases
pay an additional subscriber fee. Regional broadband systems were far less
expensive ranging from $500 million to $700 million, but speed was performance
was substantially reduced and subscriber fees were higher per month [26]. We were
unable to obtain cost quotes for large antenna hubs like the one installed in Mexico
City. This antenna hub would be similar to one needed in Carlsbad. Cost estimates
for antennas for home and autos ranged from $73 to $199.
-
-
-
-
We attempted on several occasions to meet with ViaSat (a Carlsbad satellite
networking company) to get more in-depth information and understanding of these
issues, but phone calls were not returned.
44
Municipality Case Studies
Encinitas
Beginning in October 2004, Encinitas began offering wireless broadband service
throughout its downtown area to residents and visitors as part of the city's
downtown revitalization program. The network consists of eight BelAir200 nodes
deployed from the tops of buildings covering 18 blocks, stretching from Encinitas
Boulevard to K Street, with Vulcan Avenue and Second Street forming the east and
west boundaries.
Encinitas Coverage Map
Figure 2 (http://www.cwti.net/Encinitassubscribe.htm)
The Downtown Encinitas Mainstreet Association (DEMA) has entered into a
collaboration with Cheetah Wireless Technologies Inc. (Cwrr) to provide this service
to Encinitas Businesses and residents, as well as visitors. CWTI operates the network
from its operation center (NOC) in Las Vegas and is charging residents and
businesses a monthly fee of $29.99 and $39.99 respectively for one-year amtrack.
45
c There is currently an intmductory promotion in place offering the first six months of
service for $19.99 per month. Hourly, daily, and weekly subscriptions are soon to be
available via a splash screen on the users’ computers [27].
The authentication capability for secure wireless transactions will be available after
December 1*. In a phone intetview with Peder Norby, the Executive Director of
DEMA, he said business could not be better. The system robustness and community
acceptance is way beyond expectations and the network will be expanded through a
second phase by January 2005. The current subscriber base is over 90 users, with
more signing up every day.
Downtown Encinitas has 250 businesses, 150 offices and 1,500 residents. Through a
partnership with DEMA, any business that hosts a node on their property, will receive
free advertising on the DEMA homepage and free usage of the network. DEMA pre-
sold 80 subscriptions. Peder said that a base of 70 subscribers would pay 75% of the
installation costs, estimated at between $80,000 and $90,000 in less than 2 years.
Peder also highly recommended the pre-subscription model for any city considering
rolling out a wireless network.
Peder and his association are aggressively searching out innovative marketing plans
to boost interest and usage. One such plan is to implement Wi-Fi Wednesdays where
users can access the network on Wednesdays from 11-2 free of charge. Real world,
we are getting between 600 kbps and 1.3 mbps on a consistent basis, said Peder. He
went on to say that their service is actually generating a 4% profit. He expects the
ad-hoc user base to be in excess of 30% of the total usage of the network.
Peder emphasized the need to install carrier grade equipment and not off-the-shelf
equipment because of the sophistication of the end users equipment and
compatibility issues. Additionally, carrier grade equipment is upgradeable and is
better protected from the weather.
46
With their MESH topology Peder says that the network is "self repairing". In the
event a node goes down, the system architecture reroutes through the remaining
nodes to allow for uninterruptible service. Also, during special events such as
increased access during the Street Fair, bandwidth can be dialed down to each user,
allowing a larger group of users to access the network with 128-256 kbps being the
average upload/download speed.
The expansion of the wireless network in January will include two new nodes in
Leucadia, two nodes in Cardiff, two nodes in the 3'd street area and a spare node for
maintenance purposes. We have experienced a flawless installation and only a few
minor hiccups in the first few weeks, none of which ever caused the network to go
out of service, said Peder. Cheetah Wireless and Encinitas have truly succeeded in a
metro scaleable Wi-Fi umbrella, and the future is incredibly bright.
Chaska, Minnesota
Chaska, Minnesota has deployed a citywide wireless broadband network for use by
residents, as well as municipal and public safety employees. Wireless broadband
service, implemented July 4, 2004, is provided through Chaska.net, the city-owned
Internet Service Provider. Chaska.net was formed five years ago to bring broadband
to local schools. The city has approximately 18,000 residents (7,500 households) and
is charging about $16 per month for residential access [28].
The city is using 200 Wi-Fi cells from Tropos Networks to cover the entire 16 square
miles (41 square kilometers) of the city. The first phase of the project - installing 50
Tropos Wi-Fi cells covering ten square miles - has already been completed.
Chaska.net used city fiber and fixed point-to-multipoint wireless technology for its
backhaul connections.
47
Also involved in the project is First Mile Wireless, a reseller and integrator of wireless
network solutions. First Mile provided consulting, RF engineering and support
services. Additional partners indude KMC Telecorn, Tropos Networks, Engenius
Network Solutions, Lightedge Solutions, Residential Computer Solutions, and
Creature Works Labs, which helped to build and support a high capacity fiber
backbone and wireless network service throughout the City of Chaska and Carver
County [29].
48
Coverage Map of Chaska
Courtesy wwwxhaska. net
Interesting tidbits: cost of deployment was $480,000 but it would have been about
$750,000 if the city did not already have a fiber and wireless backbone. Two
business models: (1) if Chaska reached 1400 subscribers at a rate of 200 new
subscribers per month, the network would pay for itself in four years but (2) if they
49
got to 2,000 subscribers at the same rate, the network would pay for itself in 3
years. They expect to exceed 2000 subscribers. The current residential subscriber
base, as of August 2004 is 1800-users [28].
About Chaska, Minnesota (year 2000):
> Population: 17,449, Est. population in July 2002: 19,416 (+11.3% change)
Males: 8,725 (50.0%), Females: 8,724 (50.0%)
> Median resident age: 32.2 years
k Median household income: $60,325
> Median house value: $161,000
> Land area: 16 square miles
50
Chaska Pricing Structure
pesidential Wireless ( Trollosl
Wireless Connection $15.99
Included Connection, 5 email boxes, 1OMB Web Space, 1 MAC Address
$35 Setup Fee for onsite
Wiretess - BusineasSem
Wireless Connection $24.99
Included Connection, 10 email boxes, 20MB Web Space, 2 MAC addresses
Wireless - Exwn ded Business Se rvice
256k
768k
Unlimited
$100.00
$1 25.00
$140.00
Includes Support 8-5, M-F, 20 email accounts, 50 MB Web Space
$200 Setup Fee
Wireless - Prem ium Business SeMm
256k $185.00
768k $265.00
Unlimited $3 55.00
Includes 24~7x365 Support, DNS/Web/Email hosting, static IP addresses
Pricing Structure Courtesy of Chaska.net
51
Web Hosting Services
P Chaska.net Web Hosting Service can provide website hosting for any sized
website.
P One Time Setup Fee - $50.
P 20 - 50 MB - $35 per month (includes domain hosting).
P Each additional lOMB - $5 per month.
P 20MB of web-space is included with the Wireless Business Service.
k 50MB of web-space is included with Wireless Business Expanded Service.
P Unlimited MB web space along with domain (DNS) hosting is included in
Wireless Premium Business Service, Tl, and Fiber Service levels.
P Additional space can be purchased if needed.
The Chaska wireless broadband model is an excellent case to study. An added
benefit for subscribers and local government is the ability to stay connected to the
community through special web pages highlighting important community information
and events [30]. While the square mile coverage is approximately 1/3 the size of
Carlsbad, the thoroughness of the project with respect to scope and defining the
needs of the community make this an ideal model to evaluate further.
Cleveland, Ohio
The Cleveland Ohio wireless project is designed to blanket Cleveland with free public
Internet access by 2006-2007. The OneCleveland network is built on the most robust
metropolitan fiber infrastructure in the nation and will provide the city with more
wireless broadband access than any city in the world [3l].
OneCleveland has already installed hundreds of wireless access points in downtown
Cleveland, currently allowing up to 35,000 users to simultaneously take advantage of
the massive bandwidth provided by Case Western Reserve University and
52
OneCleveland's other member organizations. Case Western Reserve University
opened more than 1,230 Cisco Aironet wireless access points as of September 2004.
OneCleveland operates a fiber network ring that covers much of the city of Cleveland
and many of its surrounding suburbs. The ring was first installed by City Signal Inc.
This is the first phase of blanketing Cleveland with free wireless Internet access - "a
project we call OneCleveland", said Mr. Lev Gonick, Vice President of Information
Technology Services and Chief Information Officer at Case Western Reserve
University. "We are working with our industry partners, Cisco Systems and Sprint, to
complete the wireless network across the city of Cleveland" [31].
OneCleveland is creating a seamless, digital infrastructure for the residents,
businesses and institutions of Northeast Ohio. The program's objectives include:
P Empowering individuals for personal and economic opportunities
9 Enhancing education and training opportunities for students and adults
> Helping cities and counties to provide services in new ways
> Supporting the delivery of world-class health services
9 Expanding opportunities for cultural institutions and neighboring communities
Many of Cleveland's major public educational and cultural institutions have signed
onto OneCleveland and are making heavy use of the ubiquitous Internet access -
including the City of Cleveland, the Cleveland Metropolitan School District, the
Regional Transit Authority, Cleveland State University, and the Cleveland
Metropolitan Museum of Art, among many others. These organizations are using, or
have plans to use, the wireless network in a variety of ways:
I+ Education - Schools are embracing OneCleveland extremely quickly, especially
in partnership with the museums and other cultural institutions already
covered in Wi-Fi connectivity. Students visiting the new botanical gardens in
53
c
r-
r-
Cleveland can learn more about the rain forest via the Web, take pictures,
interview one another and write articles to post to the Internet so children
around the world can share their experiences. This is only one of many
educational initiatives made possible by OneCleveland [31].
> Health Care - The bandwidth provided by OneCleveland has made remok
medicine a reality in Cleveland. Renowned doctors have consulted on delicate
surgeries, in real time, contributing to the success of the procedures. Soon,
applications like remote monitoring of wireless pacemaker implants and
wireless access to medical databases will flow through the airwaves, courtesy
of the OneCleveland network [ 3 11.
> Government Services - OneCleveland allows the city to increase the efficiency
of many services. Housing inspectors can issue permits in real time and enter
data into central servers while out in the field, time spent in lines at the
Department of Motor Vehicles can be dramatically reduced through use of the
always-on wireless network, it will impact nearly any interaction the public has
with municipal services [31].
> Public Safety - OneCleveland's network provides huge opportunities for public
safety officers. Wireless devices in police cruisers use the network's capacity
to check local and national databases of license plates and other vehicular
information. Hand-held tablet PCs or PDA's with Wi-Fi access are used by
officers in the field to match photos and fingerprints of suspected criminals to
what the police are seeing, leading to safer streets [32].
About Cleveland, Ohio (year 2000):
P Population: 478,403 Est. population in July 2002: 467,851 (-2.0% change)
Males: 226,550 (47.4%), Females: 251,853 (52.6%)
> Median resident age: 33.0 years
> Median household income: $25,928
> Median house value: $72,100
> Land area: 77.6 square miles
54
While the OneCleveland project boasts ubiquitous wireless broadband access, across
a large area of Cleveland, it is not yet available to residents or no-participating
businesses (for profit businesses). Service to all city businesses and residents is not
due to start phasing in until 2006. Currently 10% of the city's land area is covered
with wireless broadband, with more on the way. Approximately $7 million has been
invested to this point; mostly for fiber, the backbone infrastructure capable of "a
gigabit per second or more" says Mr. Gonick.
Northeast Ohio is poised for another important chapter in creating vitality to their
economy, diversity in their daily human experiences, and making a contribution to
not only their community but to inspire others to follow in their work and ingenuity.
Philadelphia, Pennsylvania
Wireless access is rapidly changing how individuals and organizations connect to the
Internet and is a transformative technology that will have multiple benefits across all
segments of the economy and civic life. Philadelphia's goal is to become the number
one wireless city in the world and intends to set the standard by which wireless
accessibility is measured. The city intends to enter into partnership with interested
public and private parties to provide wireless access for the entire city. Philadelphia
proposes to capitalize on this potential by leading an effort to create a wireless
network that will provide high-speed, broadband wireless connectivity to all points
within the city [33].
e
Many businesses and organizations have begun to exploit wireless technology.
Already there are almost 50 individual wireless hotspots within Philadelphia providing
Internet access at hotels, coffee houses, bookstores and public places. At the
commercially provided hotspots,
Several other hotspots provide
I users must have an account or pay a daily user fee.
free access including one provided by the City of
55
Philadelphia at Love Park in Center City. While wireless access continues to grow,
today's patchwork of individual hotspots does not provide uniform coverage across
the city. This lack of comprehensive and universal wireless access greatly limits the
benefits of this new technology. It is here that the city can play the traditional role of
government in providing the framework and initial investment needed to fully exploit
this opportunity.
For the past few years Philadelphia, like many local governments, has been using
information technology and the Internet to transform how government business is
done, how services are delivered and how the public sector interacts with residents,
businesses and visitors. The city is aggressively pursuing wireless technology to
improve service delivery and to reduce costs in many applications from mobile data
terminals in police cars to hand held devices that give service delivery workers an
office in the fleld. Broadband wireless access throughout the city will empower
service delivery in ways that have only begun to be explored. It will be an essential
element of the city's technology investment for many years to come.
Dianah Neff, Philadelphia's Chief Information Officer estimates that "this type of
wireless mesh can be deployed for approximately $60,000 per square mile. For the
aty of Philadelphia with approximately 135 square miles of land area, wireless
access could be provided to the entire city for $7.0 to $10.0 million". Once a citywide
wireless network has been deployed, the goal will be to provide some level of free
wireless Internet access to everyone living, working or visiting in the city. It is
anticipated that some sort of tiered service levels will be created for higher levels of
service and individuals and organizations will pay a fee for these higher tiers of
service. How these levels of service are defined and the fees associated with them
will be part of a much larger effort to create a public/private partnership to move this
initiative forward [34].
56
- About Philadelphia, Pennsylvania (year 2000):
P Population: 1,557,150 Est. population in July 2002: 1,492,131 (-1.7% change)
Males: 705,107 (46.5%), Females: 812,443 (53.5%)
> Median resident age: 32.4 years
> Median household income: $30,746
> Median house value: $59,700
P Land area: 135.1 square miles
I-
Philadelphia has retained Greg Richardson of Civitium LLC to provide strategy-
consulting services for the Wireless Philadelphia Project. Civitium LLC will provide
advice and guidance to Philadelphia CIO Dianah Neff, Mayor John F. Street and the
Wireless Philadelphia Executive Committee on issues related to business models,
funding mechanisms, financial planning and technical architecture [35].
-
-
I
Philadelphia Project Timeline: -
P June 2004, Wireless Love Park launched
P August 2004, Wireless Philadelphia Executive Committee appointed
P Sept. & Oct. 2004, forums, focus groups and pilot studies completed
> Sept. - Nov. 2004, business plan and funding strategy development
P December 2004, business plan, funding strategy and recommendations
-
-
delivered to Mayor
P February 2004, launch project and RFP's
> Spring 2006, metro-scale wireless network "WE" [34]
Philadelphia has a ways to go in the planning stage, much like the City of Carlsbad.
However, this projected $10 million dollar project in the long run may actually cost
less. The city intends to enter into a partnership with other interested public and
private parties to begin to outline how such a mutually beneficial partnership cank
structured to unwire Philadelphia.
I
-
-
57
Spokane, Washington
Spokane Washingbn has joined several other cities in their quest to attract high-tech
companies. On June 23, 2004 100-square square blocks of downtown Spokane
became part of the wireless broadband project called the "SpokaneHotZone". The
SpokaneHotZone is the public domain of the City's dual-purpose wireless network.
The wireless network includes two domains:
P One Domain for the exclusive use of the City of Spokane to facilitate
operational and municipal communication applications to improve city
services. The private City domain of the wireless network will be used for
public safety, mobile workforce, and security ambassadors and automated
parking enforcement [37].
P The second Domain is being used for Wireless Downtown public access. It is
thought that the public domain part of the network will be used primarily for
Internet surfing and access through VPN (virtual private network) to an end
users' private network.
Public users of the HotZorre receive two hours of free Internet access per day
through OneEighty Networks, the broadband provider. By late this year, OneEighty
anticipates making additional hours available through the purchase of a day pass or
via monthly subscription service. Like many other cities, Spokane wanted wireless
broadband to better serve their public safety officials such as police officers, fire
fighters, computer aided dispatch services, Parking enforcement officers and sewer
department etc. Police officers will use the wireless devices to run license plate
checks, cutting out the step of calling in numbers to a dispatcher by radio. Meter
maids will write and print parking tickets via the wireless network using handheld
devices [37].
During a phone interview, Joel Hobson, the head of the TT Department for the City of
Spokane's said, "Spokane embraces the idea of wireless broadband and it has been
58
widely accepted. This positive feedback speeds up our plans for expansion.”
Looking back, Mr. Hobson also stated, “Maybe a further investigation of upcoming
technologies should have been preformed. WiMax seems very promising and I am
interested to see cities start to implement it.” Although Spokane used 802.11b Wi-Fi
architecture, in our conversation with Mr. Hobson he stated that city officials like the
promises of WiMax. Although security was a factor when considering what type of
technology Spokane would use, it seems that top implementers knew that encryption
such as WEP could secure sensitive information for use on the private network.
No consulting firms were hired for the Spokane‘s project. The city used the expertise
of their internal lT services for implementation of the HotZone network. However,
they did rely heavily on their technical partners:
P Vivato provided survey equipment, engineering time and installation
accessories and 30 days worth of support after the implementation.
P OneEighty Networks provided all wired back haul circuits, free Internet
services for a time and will manage the subscription service for the HotZone
Users.
P Itronix provided wireless devices such as laptops and handheld devices used
for mobile computing by the several city services.
Overall, Spokane has spent about $50-75,000 in their first 100-block implementation.
A budget for expansion is currently being investigated. As is usual for many cities we
researched, Spokane has high buildings downtown and low buildings further away
from the HotZone area. The use of Wi-Fi Base Stations at the higher locations
actually provides connectivity that reaches considerably farther out than the planned
100-block project area. In ongoing phases of the Spokane project, additional Wi-Fi
coverage will be provided. The strategic placement of the original base stations sets
the framework for extended coverage at a low added cost [36].
59
Spokane Coverage Map
Figure 3 (Vivato.com)
About Spokane, Washington (year 2000):
> Population: 195,629 Est. population in July 2002: 196,305 (+0.3'/0 change)
Males: 94,267 (48.2%), Females: 101,352 (51.8%)
> Median resident age: 34.7 years
P Median household income: $32,273
> Median house value: $97,000
P Land area: 57.8 square miles
60
--
The figure below shows the network diagram for the City of Spokane, using the
Vivato hardware and connected to the City's wired backhaul.
Figure 4 (vww.vivato.net/metro/)
61
Empowering the mobile workforce is a primary objective across multiple departments
within the City of Spokane. Of its approximately 2,500 employees, it is estimated
over half would realize significant benefits in terms of responsiveness and efficiency
given a reliable and robust means to remotely access the City's network. The
SpokaneHotZone provides a strong economic development impact, enabling free
wireless Internet access to conventioneers, tourists and other transitory traffic in
downtown Spokane. Plus it gives the residents a peak into the future of wireless
technology and what it can do for them [37].
62
Funding Models
Although there are dozens of creative ways that communities have used to fund their
wireless broadband projects, three models have become the most mainstream
options [35].
0 biectives
Fundinq
Advantases
Provide free wireless
access to citizens.
Mainly used by citizens for low
bandwidth activities
for short periods of
time. Lower reliability and security because it is
viewed as an amenity. Used for economic development, often
in more historic
areas.
funding, foundation
grants and
fundraising efforts by
coalitions in
exchange for ads on
homepage.
P Can use government
Little concern over
profitabilrty .
Provides wireless
service. Helps revitalize
certain areas within
the communtty
(downtown?)
Private Consom 'urn plodel
To profitably provide
a wireless network to
businesses, governments, and
citizens. Focused on quality of
service, security,
building subscriber
base.
Can be composed of
different companies
that provide different
parts of the value
chain.
9 Uses priiate funding
with the possibility of
obtaining federal
government grants
like E-rate.
P Does not require
government funds.
P Can avoid the time
consuming processes
of a government
purchasing process.
P Results in a high
quality of service and
secure network in
order to get and keep subscribers.
Wholess le Model .
Provide network
connections for all
government
agencies at cost,
thereby saving
taxpayer money.
Sell excess capacity
at wholesale to
private providers
who then retail
wireless services to
business and
individual
consumers.
> Uses local, state,
an# federal money.
Also earns revenue
by selling excess
capacity wholesale
to wireless Internet
service providers,
existing Telco's,
etc. > Creates price
competition among
providers.
b Saves government
offices, schools,
and hospita Is
money.
h Provides network
secure enough for
government agencies.
b Can receive
government grants.
63
Disadvantaaes
a concern.
and consistently B May not result in B Governments may
used to enable City affordable monthly have long-term
3 Cannot be securely deployment timeline
contra& for
Internet service.
P May require RFP or
purchasing process.
Table 7 (continued)
Identify Sources of Funding for the Chosen Model
Free Communitv
1. Potential funding sources
include:
3 Government
fund ing/g ra nts
3 Foundation grants
k Fundraising efforts in
the community
Private Consorh ‘um Modal
1. Potential funding sources
and partners include:
3 Private investors
k Existing WISP’S
k Established businesses
3 Wholesale, long-haul
providers
mmtive Wholesalq
1. Potential funding sources
include:
P Government funding
from reserves
B Government bonds at
local and/or state level
P State and Federal
agencies
Mode!
Table 8
Grant Opportunities
Depending on the Wireless broadband solution the City of Carlsbad chooses to use,
there are a number of federal agencies that offer funding that the project could
qualify for. The following is a list of some of the more popular grant programs for
wireless broadband deployments.
> Rural Utility Service (RUS) (www.usda.gov/rus/telecom/broadband.htm): The
U.S. Department of Agriculture’s Rural Broadband Access Loan and Loan
guarantee Program made $1.4 billion in loans and loan guarantees available in
2003 to provide broadband services in rural communities. These loans can be
used to facilitate deployment of technologies to provide two-way data
64
transmission of 200 kbps or more, in communities with populations up to
20,000 [38].
> Technology Opportunities Program (TOP) (www,ntia.doc.gov/top/): The
U.S. department of commerce's TOP Program gives grants to state, local, and
tribal governments, health care providers, schools, libraries, police
departments, and community-based non-profit organizations. Projects
demonstrate how they can, through the use of technology, support lifelong
learning, help public safety officials protect the public, assist in the delivery of
health care and public health services, and foster communication, resource-
sharing, and economic development with rural and urban communities. To
date, the TOP program has awarded $297 million in local matching funds [39].
> SAFECOM Program (www.dhs.gov/dhspublic/interapp/editoriaI/editoria1~0339):
The U.S. Department of Homeland Security's SAFECOM Program provides
grant funding to improve the effectiveness of public safety communications
systems and to solve interoperability issues. The program was established in
2002 to address the wireless communication needs of public safety
organizations. SAFECOM serves as the umbrella program within the Federal
public safety agencies to improve public safety response through more
effective and efficient interoperable wireless communications [40].
> E-rate Funding (www.merit.edu/mn/resources/erate/overview. html): Eligible
non-profit schools and libraries may receive discounts ranging from 20 percent
to 90 percent on eligible telecommunication services, depending on economic
need and location (urban or rural). The level of discount is based upon the
percentage of students eligible for participation in the National School Lunch
Program or other federally approved alternative mechanisms contained in the
Improving America's Schools Act. Libraries use the discount percentage of the
school district in which they are located [41].
65
Eligible services include; Internal connections - communications wiring,
routers, switches, hubs, PBXs, network servers, unintermptible power supply
systems, some networking sohare, and wireless MNs, as well as
maintenance of these connections (excludes personal computers, modems
(unless the modem is installed or provided as part of an otherwise eligible
service or facility), cable modems, Network Interface Cards (NICs), Ws,
microphones, FAX machines, voice mail, asbestos removal, electrical wiring
and electrical system upgrades [41].
Several other grant opportunities may be funded through federal and state agencies.
Examples of such grant programs include:
> COPS Grants (Community Oriented Policing Services)
> Homeland Security Domestic Preparedness Grants
> Information Technology and Evaluation Program Grants
> Economic Development Grants
Assessment of Technology Use
An assessment should be conducted to understand how the City of Carlsbad
currently uses technology to provide services to the public. Additionally, interviewing
city department heads and other community leaders about what needs currently
exist within each governmental department may help in selecting a viable option.
The city can then focus on finding technology solutions to address those challenges.
66
potential
ADDlications
Public Safetv
Education
Healthcare
Intelligent
Transwttation
E-Govern ment
Public Works
Wireless Broadband Applications
Wireless Broadband Solutions
police:
b Mobile broadband access in
police cars to allow real-time
intelligence sharing and remote
access to records.
P In-car video to allow real-time
streaming to police stations.
3 Remote controlled cameras placed in high crime areas.
3 Use Voice Over IP to replace
costly cell phone service.
P Set up mobile command station
with wireless connectivity during
emergencies.
Fire: > Using RFID (Radio Frequency Identification) microwave
technology to track firefighters
in burning buildings. > Mobile, high throughput
broadband to download GIS,
building maps in route to
emergency calls.
P Computer Aided Dispatch to
coordinate proper and timely
emergency unit response.
P Create anytime, anywhere learning environments in schools
throughout the community
3 Track buses and install streaming video cameras in buses to monitor
safety and student behavior
P Use wireless network to provide inexpensive backhaul to public
schools.
9 High bandwidth allows telemedicine programs for rural communities
who need specialists.
P Wireless cameras in ambulances so ER doctors can monitor patient in
transit to hospita I.
\\ blnhil- -+rat-.- -.lInur.- nn rnr~dt- -nr( CMTrt- tr\ nntar brit=l infnrrnrJt;nn intn r I-IUUIIC aLLcm aiiwvva I IUI ac3 ai iu LI-I I 3 LW GI ILGI VILOI 11 IIUI I IICJLIUI I 11 ILU
networked patient database in real0time.
Y lrrnvinP rnnniiP t-nnnw-rivirv m ni ann wains r a .".....I ... V".." _V .... WUC....J .- --"I" -..- ...-...-.
P Monitor buses during the day and wirelessly share real-time schedules
over wireless network. > Install wireless remote control cameras at high traffic intersections for
monitoring and information sharing.
P Wirelessly control signal lights and other trafftc controls during
emerqencies or evacuations.
P Provide online bill paying for citizens. > Increase transparency of government by allowing anytime, anywhere
access to government meeting agendas, minutes, studies, and city/
county government information.
Tu Make government agencies digital. > Allow local government workers to use mobile technology in the field. > Install wireless meter reading technology that saves time and
increases accuracy. > Wirelessly monitor water and sewer plants and major pipeline
infrastructure.
Table 8
67
Recommendations
The world of wireless broadband solutions is seemingly endless. Without question
the City of Carlsbad can help to achieve full wireless coverage of the entire city for its
residents and businesses. Other cities have done just that for their citizens in a
variety of creative ways.
Clearly the residential and the business surveys executed for this report lead to a
conclusion that there is considerable interest in wireless broadband access in the City
of Carlsbad. Businesses overwhelmingly thought that wireless broadband might
provide them with the Internet access they desire, and citizens on the whole had a
positive reaction to the survey question they were asked. Due to this interest, the
team believes that the City should continue forward in their due diligence and
research into the variety of wireless solutions available. Considerable research must
be performed by the City to discover who the network will serve, the character and
type of network used, the level of service needed, coverage areas desired and the
timeframe of implementation in addition to many other issues. Wireless can be
rolled-out on a city-wide basis, but it can also be implemented on a smaller, hotspot-
by-hotspot basis targeting where wireless broadband can be the most useful. The
following recommendations should provide the City with a general idea of the
directions they can take as well as a few example solutions based on two primary
factors: coverage areas and time frames.
Wide Coverage Area
Solution Example #l: Short Term (Less than a year)
As noted in the N-DO section of this study, Verizon has set up their cellular network
to support the EV-DO wireless broadband service. They have informed the team
through an interview that this network is available now and all that users need to
have is the PC card to support the connection. By working in good faith, terms can
be established between the City and Verizon to achieve a substantial discount below
expected monthly subscription rates for City employees and for the residents and
68
businesses of Carlsbad.
principals and exact discounts were not immediately available.
Significant discussions would be needed between all
Research By City HegocistionwithV&m WLelerislmplemSntetion
I 1 I 1 I 1 I I I I I
Solution Example #2: Long Term (1-3 years)
Wi-Fi technology is available now, and new WiMax technologies are coming out as
early as 2005. Both of these technologies represent a significant expenditure of
capital for large-scale network implementation. Wi-Fi can achieve speeds that
surpass existing cellular-based technologies such as EV-DO. Additionally, with proper
implementation and architectural design it can be made mobile to support a
seamless connection as users become mobile and find themselves needing a
connection at home, work and the beach. Based upon the map provided in the
Public Safety section of this project, the coverage of Wi-Fi throughout the city is
quite high if stations are erected on city owned buildings.
Proposed City-Wide Wireless Solution lhelhe
JW5 - May-06
Wireless ImplemenWn
Mar-OS Apt45 May-05 Jun-05 Jul-05 Aug.05 Sep-05 ocl-05 Nov-05 Dec-05 Jan- FhC6 Mar-06 AprD6
Feb05 May-C6
Localized Hotspots
Solution Example #3: Short Term (Less than one year)
Starting a wireless implementation of Wi-Fi and later migrating to WiMax may make
sense in a localized, or "hot spot", style of network. Hot spots make use of much
smaller networks, and are placed in high traffic areas. An example of a hot spot
project is the downtown Encinitas Wi-Fi network. Hot spots could be placed
strategically around the city of Carlsbad. Some example locations might include the
69
downtown area, both major libraries, the Tamarack State Beach, and various food
courts and business parks around Palomar Airport Road.
Proposed Hotspot Wireless Solution Timeline
JuW : Fob06 FW5 - Apr-oJ
Rwearch 6y clly wkh WFi Compay wm~~ Mkn
Apfa - &cos
I I 1 1 1 I I I I I
Mar-05 Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 04-05 Nov45 Dec-05 Jan-06
Feb-05 F9b-E
Satellite "Anti-Recommendation"
In addition to the sample solutions presented thus far the team has also formed a
recommendation hr satellite broadband. The review of satellite technology was not
as in-depth as Wi-Fi, Wi-Max, or EV-DO. However, initial research found several
major issues with satellite technology and our recommendation to the City would be
to nutpursue this product as a solution to its needs. Concerns that led to this
recommendation were in the following three areas:
P costs
> Latency
P Line of sight
The costs can be extremely high for hardware and for monthly subscription fees. If
the City chose to combine resources with several other municipalities the costs may
become more feasible, but dedicated coverage may eventually be wanted which
would mean a large funding necessary for a dedicated satellite.
Latency may be the single biggest problem with this technology. Latency is the time
it takes to send and receive messages. It is much higher with satellite versus the
other technologies and can sometimes run into the minutes for time. Latency can
also cause the VPN (Virtual Wvate Network) Client to drop and make online gaming
difficult or impossible.
70
The coverage area for satellites is extremely good - its footprint (area coverage) is
much larger than any existing technology, but direct line of sight is required for
satellites. Tall buildings and structures can cause problems as well as clouds and
trees. Additionally, coastal fog rolls in periodically to Carlsbad and this could cause
connectivity problems.
Next Steps
Wireless broadband solves a variety of needs. Some applications of wireless include:
9 "Last mile" connectivity where wired communications are cost prohibitive or
unavailable
9 Mobility of a network connection
> Flexible working environment
9 Attractive to businesses
9 Multiple Public Safety applications
These represent just a few of the myriad of uses for wireless. However, for any
implementation of wireless within the city to be successful much more work must be
completed to discover the desired character and type of network to be used, and to
analyze who the proposed clientele would be. The key next step for the City is to
form a committee or working group to perform the due diligence necessary to
establish the direction wireless networking should take. Some questions that
should be analyzed and answered before any project could begin might be:
9 Who are we trying to deliver wireless to?
> Why do they need or want it?
9 Are they willing to pay for it
o How much are they willing to pay?
o Should it be a fee for residents like water service or trash pickup?
9 What type of network best solves those needs and wants?
> What type of coverage is needed?
o Highly mobile?
71
o Wide coverage over the city vs. local hot spots?
> What is the proposed timeframe for implementation?
> How much involvement does the City have in the wireless network?
o Public vs. Private or a combination of both?
o Is there political will among the citizenry for such a network?
P Are any regulatory changes needed to establish this type of network?
After answering these questions the City of Carlsbad should fully understand if a
wireless network is needed or wanted by the stakeholders of the city. If the decision
is made to continue forward into implementing some type of wireless network we
recommend:
P Contacting representatives from other cities across the United States or
internationally that have set up the wireless network type that is settled upon'
> Contracting or hiring a qualified wireless consultant that can lead the City
through the next steps of setting up and establishing the desired network'
The demand and interest in wireless broadband has been demonstrated by the
businesses and citizens of Carisbad. As Wi-Fi "clouds" and hot zones spring up all
over the world, municipal leaders and technology experts are collaborating to explore
how this powerful new technology can make their communities stronger. Two of the
most exciting aspects of this Feasibility Study are the shear volume of wireless clouds
and zones in the US. that are available to the public and how dynamic the
technology has become. The challenge for The City of Carlsbad is not to allow the
knowledge of what is being done today to limit their vision for what should be done
tomorrow
' Appendix pages B-1 and B-2 have a complete contact list of persons used for this Feasibility Study including
those interviewed, municipality contacts, and consultants solicited for information appearing in this document.
72
Endnotes
1. Smart Communities - http://www.smartcommunities.otg/
2. U.S. Census Bureau - http://www.census.gov/geo/www/ua/ua-2k html
3. Wanchicorn, Kanchana and Marvin Sirbu. ‘The Role of Fixed Wireless Access Networks in
Deploying of Broadband Services and Competltion in Local Telecommunication Markets”
Camegie Mellon University, Pittsburg - http://itc.mit.edu/itel/docs/2002/wanichlom~sirbu.pdf
4. Meeting notes and information obtained from Carlsbad City Ofkials
5. Webopedia, definition of 1XRlT - http://sbc.webopedia.com/TERM/l/lxRlT. html
6. Catlsbad Municipal Codes - http://ordlink.com/codes/catlsbad/index. htm
7. Information completed via Internet interview with Traci Castaneda representing Zimmer
dental IT
8. Via personal interview with Ken Stone representing Hewlett Packard IT
9. Wi-FI Search - http://mobile.yahoo.com/wifi/search
10. Adds Quality of Service to Wireless Broadband Network -
http://www. marconi. com/Home/customer~center/Products/Caseoh2OStudies/Govem menPh2
OCase%Stud ies/Allconet
11. Brief History of Wi-Fi, The Economist June, 2004 -
http://economist.com/science/tq/displayStory.dm?story id=2724397
12. Wi-Fi Alliance: member Press Releases -
http://www. wifi .org/OpenSection/releases.aspTnD=4
13. Interview: Mr. Martin Moreno, Aire networks
14. About.com: Wireless networking - 802.11a, Bradley Mitchell -
http://compnetworking.about.com/cs/wireless802ll/g/bldef 802 1la.htm
15. Intel White Paper: IEEE 802.16 and WiMax -
http://intel.com/ebusiness/pdf/wireless/inte1/802 16 wimax.pdf
16. WiMAX Forum: Member Listing - http://www.wimaxforum.org/about/roster/
17. Intel, Proxim Deliver WiMAX Products - By ECT News Wireless Desk - 06/18/04
http://www. technewsworld .com/story/34589. htm I
18. Qualcomm 1xW-DO White Paper: Wireless Access Solutions Using 1xEV-DO, pages 1-14
19. Personal interview conducted by Amold Schliewack with Joel Chavez of Verizon Wireless
on 11/11/04
73
20. QualcommlxEV-DO White Paper: Position Location and 1xEV-DO High Speed Wireless
Data, Pages 5-6
21. Qualcomm 1xN-DO Web Paper: 1xN-DO Security, Pages 1-6
22. FCC cleans up spectrum for wireless broadband - http://ecoustics-cnet.com.com
23. http://gullfoss2.fcc.gov/prod/ecfs/retrieve.cgi?nati~-or~~pdf&id_document, p. 35
24. Intermec White Paper: Taking it to the streets: A Guide to w=Wide Area Wireless for the
Non-Technical Business Professional, pages, 1-20
25. e-mexico - A National Project to Bridge the Digital Divide in Mexico, A customer case
study provided by ViaSat - http://www.viasat.com
26. ViaSat White Paper: Comparative Approaches in the Economics of Broadband Satellite
Services, pages 1-15
27. Wi-Fi Connectivity - http://www.encinitaslOl.com/wifi.htm
28. Chaska, Minn. Citywide mesh Broadband Network -
http://www. muniwireless.com/archives/000337. html
29. Partners - http://www.chaska.net/mkpage.cgi?chaska-net+chaska-net-partners
30. Pronto Networks and Twos Networks Partner for Metro Scale Wi-Fi Deployments -
http://www . bbwexchange.com/pu blications/newswires/page546-1077287.asp
31. About our Community - http://www.onecleveland.org/DesktopDefault.aspx3tabid=556
32. Cleveland Totally Unwired by 2006 - http://www.muniwireless.com/archives/000209.html
33. A 2lSt Century Opportunity - http://www.phila.gov/wireless/briefing. html
34. Interview With the CIO of Philadelphia -
http://www .govtech. net/?pg = magazi ne/channel-story&channel = 7&id= 9157 1
35. Recent News & Cookbook for Communities - http://civitium.com/
36. Metro Cities Wi-Fi - http://www.vivato.com/metro/
37. News - http://www.spokanehotzone.com/news.htmI
38. RUS Broadband Loan Guarantee Program -
http://www . usda.gov/rus/telecom/broad band. htm
39. Technologies Opportunities Program - http://www.ntia.doc.gov/topj
40. Homeland Security - http://www.dhs.gov/d hspublic/interapp/editoriaI/editorial-0339.xmI
41. Universal Service Administration Company -
http://www. merit.edu/mn/resources/etate/overview. html
74
Appendix
City of Carlsbad - Municipal Codes
I
(Applicable to Wireless Investigation Project)
Title 1 GENERAL PROVISIONS
Chwfler 1.01 CODEAD@77ON
J.Ol.010 Generally
The Carlsbad Municipal Code, as compiled from the ordinances of the city of Carlsbad, California, and edited and
published by Book Publishing Company of Seattle, Washington, is adopted as the official code of the city of
Carlsbad, California. (Ord. 1133 0 1, 1971)
Whenever a reference is made to this code as the "Carlsbad Municipal Code" or to any portion thereof, or to any
ordinances of the city of Carlsbad, California, that reference shall apply to all amendments, corrections and
additions heretofore, now, or hereafter made. (Ord. 1133 5 3, 1971)
This code consists of all other regulatory and penalty ordinances and certain of the administrative ordinances
codified pursuant to Sections 50022.1--50022.8 and 50022.10 of the California Code Annotated. (Ord. 1133 0 4,
1971)
Unless the context otherwise requires, the following words and phrases where used in the ordinances of the city of Carlsbad shall have the meaning and construction given in this section:
1.01.030 Reference awlies to amendme nts
1.01.040 Codification authoriQ
1.01.050 Definitions and construction
1. "Code" means the "Carisbad Municipal Code;"
2. "City" means the city of Carlsbad;
3. "City council'' means the city council of the city of Carlsbad;
4. "County" means the county of San Diego;
5. "Person" means any natural person, firm, adation, joint venture, joint stock company, partnership,
organization, club, company, corporation, business trust, or the manager, lessee, agent, servant, officer,
or employee of any of them;
6. "State" means the state of Calhrnia;
7. "Oath" indudes affirmation;
8. Gender. The masculine gender includes the feminine and neuter; 9. Number. The singular number indudes the plural, and the plural indudes the singular;
10. Tenses. The present tense includes the past and future tenses, and the future tense includes the
present tense;
11. Shall, may. "Shall" is mandatory, "may" is permisdve;
12. Title of office. The use of the title of any officer, employee, department, board or commission means
that officer, employee, department, board or commission of the city of Carkbad;
13. "Owner" when pertaining to a building or land shall include any part owner, joint owner, tenant in common, or joint tenant of the whole or part of such building or land;
14. "Street" includes all streets, highways, public mads, county roads, avenues, lanes, alleys, courts, places,
squares, curbs, sidewalks, parkways, or other public ways in Carlsbad which have been or may hereafter
be dedicated and open to public use, or such other public property so designated in any law of this
state; 15. 'Tenant" or "occupant" when pertaining to a building or land shall include any person who occupies the
whole or part of such building or land, whether alone or with others;
16. "Goods" includes wares and merchandise;
17. "Operate" or "engage in" includes carry on, keep, conduct, maintain, or cause to be kept or maintained;
18. "Across" includes along, in or upon; 19. "Sale" includes any sale, exchange, barter or offer for sale;
20. "Ex officio" means by virtue of office. (Ord. 1133 5 5,1971)
1.01.090 Effect ive date,
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e
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I-
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I
e
The Catisbad Municipal Code shall become effective on the date that the ordinance codified in this chapter
becomes effective. (Ord. 1133 5 9, 1971)
$*Ol.llO Limitation on liability
Except when otherwise specifically indicated the obligations imposed upon city officers or employees for
implementation and enforcement of this code are directory in nature. Nothing in this code shall be construed as
limiting or eliminating any defense or immunity from liability for the city or its officers or employees established
by the provisions of Title 1, Division 3.6 of the California Government Code or by any other provision of law.
Except when otherwise specifically indicated, the manner and timing of enforcement and implementation of this code shall be within the discretion of the city manager or other designated city officers or employees. Except
when otherwise specifically indicated this code shall not be amstrued to hold the city or any officer or employee
of the city responsible for any damage to persons or property by reason of a failure to enforce, implement or
execute any of the provisions of this code. Nothing in this code shall be construed to hold the city or any officer
or employee of the city responsible for any damage resulting to persons or property by reason of any interpretation of this code by any city officer or employee. (Ord. 1277 8 1, 1985)
Chpter 1.08 PENAL N
138,020 E nforcement bv communitv develmme nt director
(a) The City Manager or his or her designee is authorized, pursuant to Penal Code Section 836.5, to arrest any
person, without a warrant, whenever said employee has reasonable cause to believe that the person to be
arrested committed an infraction or misdemeanor, in said employee's presence, which is a violation of litles 6,
13, 15, 18 or 21, Chapters 5.04, 5.24, 7.04, 7.12, 10.52, 11.08, 11.12, 11.16, or 11.36 or Sections 8.28.010,
8.28.030 or 10.40.075 of this code, or any uncodified building or zoning ordinance of the city.
Chapter 1.10 ADMINISTRA 77KE CODE ENFORCEMENT R€M€DIES
1.10.005 Pumose and intent
A. The council has determined that the enforcement of the municipal code and applicable state codes throughout
the dty is an important public senrice and is vital to the protection of the public's health, safety and quality of life.
The council has determined that there is a need for alternative methods of code enforcement and that a
comprehensive code enforcement system uses a combination of judicial and administrative remedies to gain
compliance with code regulations. The council finds that there is a need to draft precise regulations that can be
effectively applied in judicial and administrative proceedings and further finds that there is a need to establish
uniform procedures for the administrative enforcement hearings. (Ord. NS-5918 1 (part), 2001)
1,lO.OlO Definitions
The following definitions shall apply in interpretation and enforcement of this chapter:
1. "Administrative costs" means the administrative citation fines assessed, all costs incurred by the city from
first discovery of the violations through the appeal process and until compliance is achieved, including, but
not limited to, staff time in inspecting the property, sending notices, preparing and attending any appeal hearing.
2. "Administrative code enforcement remedies" means administrative abatement, summary abatement, civil
penalties, administrative citations, recordation of notices of violation and notices of noncompliance as
contained in the municipal code. 3. "Administrative hearing officer" means any person appointed by the city manager, or his/her designee, to
preside at administrative hearings.
4. "Enforcement officer" means any city employee or agent of the city with the authority to enforce any provision of the municipal code.
5. "Person" means any natural person, firm, association, business, trust, organization, corporation,
partnership, company, or any other entity, which is recognized by law as the subject of rights or duties.
6. "Responsible party" means any person or persons in charge of the premises or location, or the person or persons responsible for the event or incident, and shall include any of the following:
a. The person or persons who own the property where the violations exist;
b. The person or persons in charge of the premises where the violation exists; c. The person or persons using the premises when the violation exists;
d. If any of those persons are minors, the parent or guardians of such minor(s) shall be the
responsible party;
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e. If the person or persons is a business entity, the manager or on-site supervisor where the
violations exist shall be a responsible party.
7. "Municipal code" means the Carlsbad Municipal Code. (Ord. NS-5915 1 (part), 2001)
1.10.020 General enforcement authoritv
A. For the purposes of this chapter, the city manager or his/her designated enforcement officer shall have the
power to issue notices of violation and field citations, inspect public and private property and use whatever judicial and administrative remedies are available under the municipal code. (Ord. NS-5915 1 (part), 2001)
A. Whenever an enforcement officer determines that a violation of the municipal code exists, the enforcement
officer may issue a notie of violation to a responsible party. The notice of violation shall include the
following information:
1. The name of the owner of record of the property;
2. Street address;
3. The municipal code sections in violation;
4. A description of how the property's condition violates the applicable municipal code section; 5. A list of necessary corrections to bring the property into compliance;
6. A deadline or specific date to correct the violations listed in the notice of violation;
7. A reference to the potential consequences should the property remain in violation after the expiration of the compliance deadline including, but not limited to: criminal prosecution, civil injunction,
administrative abatement, administrative citations, revocation of permits, recordation of the notice of
violation, recordation of certificates of noncompliance and withholding of future municipal permits. (Ord.
NS-591 3 1 (part), 2001)
1.10.030 Notice of violation
Chapter 1.20 ClTY COUNCIL PROCEDURE
1.20.110 Order of business
The business of the council shall be taken up for consideration and disposition in the following order:
Call to order; Roll call; Invocation; Pledge of allegiance; Approval of minutes; Special presentations; Consent
calendar; Ordinances for adoption; Public hearings; Departmental and city manager reports; City council
additional business; City attorney additional business; City manager additional business; Adjournment.
Public comment as provided in Section 1.20.305 will be taken during the regular order of business at such time
as the city council by motion shall determine. All other business shall be considered in the order shown above
unless modified as provided for in this chapter. (Ord. 1298 3 1, 1987: Ord. 1292 5 8, 1986; Ord. 1213 3 2 (part),
1979)
Chapter 1.24 EXPENDITURE UMlTA770N
J,24.010 Puroose and intent
The acquisition and/or development of real estate by the city has profound financial impacts upon the budget of
the city and upon the tax burden imposed upon the taxpayers. The dty's fkrandal ce~~wce~ have become more constrained as a result of the pasage of recent constitutional amendments such as Proposition 13 and the
Genn Initiative Spending Limitation, thereby increasing the significance and lmporlzlnce of decklons by the city to spend large amounts of money to purchase or develop real property. In the absence of the provisions of this
chapter requiring voter approval for major land acquisition or development projects by the city these decisions
are often made without adequate public review and comment in the context of an overall capital improvements
program. It is the intent of this chapter to provide the citizens and taxpayers of Carlsbad with an opportunity to express directly their preference by vote prior to major city expenditures for the purchase or development of
land. It is not the intent of this chapter to interfere with the normal day-to-day administration of the city or with
routine ongoing capital expenditures. (Ord. 1255 5 1 (part), 1982)
For purposes of this chapter, the following words and phrases shall have the following definitions: 1.24.020 Defin itions
1.
2.
3.
"Effective date" means the date on which the proposed ordinance codified in this chapter was adopted
by the city council or was passed by the voters at the polls, whichever occurs first.
"Real property acquisition" means the purchase or lease of any real property, improved or unimproved,
within or without the corporate limits of the city to be paid for in whole or in part by city funds. "Improvement to real property" means the actual physical construction of improvements on real
property owned, leased, or controlled by the city, or the modification, enlargement, or alteration of
existing improvements on such property.
A-3
4. "Cii funds" mean city of Carlsbad general fund moneys; federal general revenue sharing moneys and
all other moneys, but shall not indude categorical federal and state grants available to the city for
specific purposes. City funds shall not include special assessments. (Ord. 1255 g 1 (part), 1982)
1.24.030 Vote reauied The city shall make no real mrty acquisition and/or no lmpmvement to real property the cost of which
exceeds one million dollars In city funds, unless the prooosed acqulsltion and/or improvement project and the cost in city funds k first placed upon the ballot and approved by a majorlty of the voters vothrg thereon at an electlon. A project may not be separated into park or phases so as to avoid the effects of this chapter. (Ord.
1255 5 1 (part), 1982) f.24,040 Dete rmination of cost
In determining whether or not the cost in city funds of a proposed real property acquisition or improvement to
real property exceeds one million dollars, the fdlowing costs shall be included:
1. The purchase price of the real estate, induding improvements, or the present value of a lease, as
appropriate;
2. The contract price of the improvements;
3. All preliminary studies and reports directly related to the acquisition or improvement, including but not
limited to, environmental impact reports, architectural renderings, soils analyses, engineering work, and
the like;
4. Finance cost, if any. (Ord. 1255 5 1 (part), 1982)
Title 2 ADMINISIRATION AND PERSONNEL
Chapter 2.24 PLANNING COMMISSON
2.24.065 Gene, ral Dlan conformance--Time for or waiver of rem
(a) The planning commission shall report as to conformity to the general plan as required pursuant to Section
65402 of the Government Code. When such report is required as the result of a proposed division of land or
some other project for which planning commission action is required, it may be included as part of and at the
same time as the action taken by the planning commission on such proposed division of land or other project.
(b) Pursuant to subdiviion (a) of Section 65402 of the Government Code, a report as to conformity to the
general plan is not required for a proposed subdivision or other project which involves (1) the disposition of the
remainder of a larger parcel which was acquired and used in part for street purposes; (2) acquisitions,
dispositions or abandonments for street widening; or (3) alignment projects, provided such dispositions for
street purposes, acquisitions, dispositions or abandonments for street widening, or alignment projects are of a
minor nature. (Ord. 9424 5 2,1975)
Whenever in Title 21 it is provided that an action or a decision on a project or permit shall be taken or made by the planning cornmission and such permit or project is processed according to Chapter 21.35 and consolidated in the redevelopment permit under Section 21.35.120, then the design review board shall be the planning
commission with respect to such project or permit (Ord. NS-330 5 1, 1995: Ord. 1254 2, 1982)
2.24.080 Desia n review board desianated as Dlannina commission for certain Durposeg
Chpter 2.42 ffIST0R.K PRESERVATTON COMMISslON
2.42.040 Dub 'es
Dutles of the historic preservation commission are as follows:
A. The commission shall act in an advisory capaaty to the city council, planning commission, housing
commission, and design review board in all matters relating to the identification, protection, retention, and
preservation of historic resowces within the city. B. It shall be the responsibility of the commission to provide advice to the city council on the following matters:
1. Criteria for guidelines to be used in a comprehensive historic survey of properties within the city;
2. The designation of historic resources;
3. Maintaining the Carlsbad historic resources inventory adopted by the city council;
4. Hiring of staff or consultants to conduct a comprehensive survey of properties within the boundaries of
the aty to identify historical sites and areas;
5. Participation in and promotion and dissemination of public information, education, and interpretive
programs pertaining to historical areas and sites;
A-4
6. Cooperation with local, county, state, and federal governments in pursuit of the objectives of historic
preservation; and
7. Any other matter which the commission deems necessary to protect historical resources.
1. Publicizing and periodically updating survey results;
2. Maintaining a Carkbad historic resources inventory;
3. Investigating and reporting to the city council on the use of various federal, state, local, or private
funding sources available to promote historic preservation in the city;
4. Rendering advice and guidance, upon the request of the property owner or occupant, on the
restoration, alteration, decoration, landscaping, or maintenance of any historical area or site; and
5. Performing any other functions that may be designated by the city council. (Ord. NS-433 1 (part),
1997)
C. The commission shall be responsible for:
Title 5 BUSINESS LICENSES AND REGULATIONS
Chapler 5 04 ffC€WING BUSIN- GENFfULL Y
5.04.010 Definitions As used in this title the following words and phrases shall have the following meanings:
(1) "Business" includes professions, trades, occupations and all and every kind of calling whether or not carried
on for profit; (2) "Gross receipts" includes the total amount of the sale price of all sales and the total amount charged or received for the performance of any act or service, of whatever nature it may be, for which a charge is made or
credit allowed, whether or not such act or service is done as part of or in connection with the sale of materials,
goods, wares or merchandise. Included in gross receipts shall be all receipts, cash, credits and property of any
kind or nature without any deduction therefrom on account of the cost of the property sold, the cost of the
materials used, labor or service casts, interest paid or payable, or losses or other expenses whatsoever. Gross
receipts shall also include all receipts from coin operated vending machines. Excluded from gross receipts shall
be cash discounts allowed and taken on sales; any tax required by law to be included in or added to the
purchase price and collected from the customer or purchaser; such part of the sale price of property returned by
purchasers upon rescission of the contract of sale as is refunded either in cash or by credit; and amounts
collected for others where the business is acting as an agent or trustee to the extent that such amounts are paid
to those for whom collected. (Ord. 6049 3 1,1973: Ord. 6040 5 6,1967)
A. There are imposed upon persons engaged in the specified businesses in this title, within the city limits, license
taxes in the amounts hereinafter prescribed. The license tax shall be due and payable before the
commencement of any new business. A penalty charge shall accrue to any new business without a license upon the expiration of one year, or after receiving written notice of this requirement, whichever occurs first.
Notification shall be in writing and proof of receipt shall be retained on file by the license collector. The tax shall
be increased by a penalty of twenty-five percent of the license tax sixty days after it is due, and increased by a
penalty of fifty percent of the license tax ninety days after it is due.
€3. For all previously licensed businesses the license tax shall be due and payable annually in advance on the first
day of the month in which the business was originally established. In the event any person fails to pay a license renewal tax, the tax shall be increased by a penalty of twenty-five percent of the license tax sixty days after it is
due, and increased by a penalty of fifty percent of the license tax ninety days after it is due.
C. The finance director or his/her designee shall have the discretion to waive all or a porbion of penalties
imposed for failure to obtain or renew a business license upon a showing of good cause.
D. Nothing contained in this section shall be construed as permitting the operation of a business, which is
intended to be operated for only a limited period of time and on a nonpermanent basis, such as athletic events,
carnivals, etc., without having first obtained a business license. Each such license shall show the number of such
license, the period of time covered thereby, the name of the person to whom issued, and the location or place
where such business is to be commenced or conducted, and upon a detachable portion of such license, shall also show the number of such license and the amount of the fee paid therefor. No error or mistake on the part of the
license collector or any other person in the determination, stating or collection of the amount of any license tax
shall prevent or prejudice the collection by or for the city of what shall be actually due from anyone commencing or conducting any business subject to a license tax, nor shall the issuance of any license under this title
authorize the commencing or conducting of any business in any zone, district or location within the city, contrary
to the provisions of any zoning or other ordinance of the city.
5.04.020 License reauired
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Applications on forms prescribed by the license collector shall be filed annually by each licensee before the
issuance of a license. Any person intending to engage in the business of owning, renting, leasing, operating,
maintaining or servicing coin-operated vending machines or newsracks shall include with the application a list of
the number, type and location of such machines.
For the purposes of determining the correct tax to be collected, the license collector may at any time require a
licensee to furnish his books of account and records for inspection and audit and may require the production of
other documents and information regarding the business as authorized by law. Refusal by a licensee or applicant
to furnish such books of account and records upon request therefor by the license collector shall automatically revoke any then existing business license, and shall require the license collector to refuse to issue any further
business licenses to the person so refusing. Any and all books of account and records furnished pursuant hereto,
and any and all statements made by a licensee for the purpose of obtaining a business license shall be
confidential in character and shall not be subject to public inspection or disclosure, except in the proper
proceedings before the city council or a competent court or tribunal. It is unlawful for any person to cause to be
disclosed, except as provided in this title, any of the information required to be furnished hereunder to the
license collector for purposes of determining the correct tax to be collected. (Ord. NS389 3 1, 1997; Ord. NS-
324 3 1,1995; Ord. 6073 5 1,1983; Ord. 6061 3 1 (part), 1980; Ord. 6049 3 2,1973: Ord. 6040 2,1967)
Title 11 PUBLIC PROPERTY
Chapter 11.08 UMDERGROUND U77UTY DIsTruCTs
J1.08.010 Definitions
Whenever in this chapter the words or phrases hereinafter in this section defined are used, they shall have the
respective meanings assigned to them in the following definitions:
1. "Commission" means the Public Utilities Commission of the state of California;
2. "Pdes, owhad wlres and assodated overhead strwtwes'' mean poles, towers, supports, wlres,
conductors, guys, stubs, platforms, crassarms, braces, transformers, insulators, cutouts, switches,
communication circuits, appliances, attachments and apputeMlnces located abovegromd wlthin a
district and used or useful in supplying electric, communication or similar or associaaed service;
3. "UndeFground utilrty district" or "district" means that area in the dty wlthin which pdos, overhead wk, and associated overhead sthlctwes are prohibited as such area is described in a resolution
adopted pursuant to the provisions of Section 11.08.030;
4. "Utiltty" includes all persons or entities supplyins electric, communkation or similar or assodated
servke by means of electrical materials or devices. (Ord. 7037 5 1, 1968)
11.08.020 Public hearina bv council
The council may from time to time call public hearings to ascertain whether the public health, safety or welfare
requires the removal of poles, overhead wires and associated overhead structures within designated areas of the
city and the underground installation of wires and facilities for supplying electric, communication, or similar or
associated service. The city clerk shall notify all affected property owners as shown on the last equalized
assessment roll and utilities concerned by mail of the time and place of such hearings at least fifteen days prior
to the date thereof. Each such hearing shall be open to the public and may be continued from time to time. At
each such hearing all persons interested shall be given an opportunity to be heard. The decision of the council
shall be final and conclusive. (Ord. 1296 0 20,1987; Ord. 7037 3 2,1968)
If after the public hearing the city council determines that the city or a public utility has agreed to pay over fifty
percent of all costs of conversion, excluding costs of users' connections to underground electric or
communication facilities and that the public health, safety and welfare requires such removal and underground
installation, the city council may by resolution declare the area an underground utility district and order the
work. Such resolution shall indude a description of the area comprising such district and shall provide that the council shall fix by subsequent resolution, the time within which such removal and underground installation shall
be accomplished, having due regard for the availability of labor, materials and equipment necessary for such
removal and for the installation of such underground facilities as may be occasioned thereby. (Ord. 1296 3 21,
1987; Ord. 7042 g 1 (part), 1973: Ord. 7037 3 3,1968)
Whenever the council creates an underground utili district and orders the removal of poles, overhead wires
and associated overhead structures therein as provided in Section 11.08.030, it is unlawful for any person or
utility to erect, construct, place, keep, maintain, continue, employ or operate poles, overhead wires and
associated overhead structures in the district ah the date when the overhead facilities are required to be
11.08.030 Desianation of undemround ub 'litv districts by resolution
11.08.040 Unlawful acts
A-6
I
removed by such resolution, except as the overhead facilities may be required to fumish service to an owner or
occupant of property prior to the performance by such owner or occupant of the underground work necessary
for such owner or occupant to continue to receive utility service as provided in Section 11.08.090, and for such
reasonable time required to remove said facilities after said work has been performed, and except as otherwise
provided in thii chapter. (Ord. 7037 3 4,1968)
Any resolution adopted pursuant to Section 11.08.030, shall not apply to any of the following types of facilities,
unless otherwise provided Por in such resolution:
1. Any municipal facilities or equipment installed under the supervision and to the satisfaction of the city
engineer;
2. Poles, or elecholiers used exclusively for street lighting;
3. Poles, overhead wires and associated overhead structures used for the transmission of electric energy
at nominal voltages in excess of thirty-four thousand five hundred volts;
4. Antennae, associated equipment and supporting structures, used by a utility for furnishing
communication services;
5. Equipment appurtenant to underground facilities, such as surface mounted transformers, pedestal
mounted terminal boxes and meter cabinets, and concealed ducts; 6. Temporary poles, overhead wires and associated overhead structures used or to be used in conjunction
with construction projects;
7. Overhead wires (exclusive of supporting structures) crossing any portion of a district within whch
overhead wires have been prohibited, or connecting to buildings on the perimeter of a district, when
such wires originate in an area from which poles, overhead wires and associated overhead structures
are not prohibited;
8. Overhead wires attached to the exterior surface of a building by means of a bracket or other fixture and
extending from one location on the building to another location on the same building or to an adjacent building without crossing any public street.
New or existing anchor poles and guy wires within the district necessary to support overhead facilities
outside the district. (Ord. 7042 1 (part), 1973: Ord. 7037 5 6, 1968)
11.08.070 Notice to Drwerb owners and utilitv comDanies
11.08.060 Other exe~ tiOnS
9.
Within ten days after the effective date of a resolution adopted pursuant to Section 11.08.030, the city clerk
shall notify all affected utilities and all persons owning real property within the district created by the resolution
of the adoption thereof. The city derk shall further notify such affected property owners of the necessity that, if
they or any person occupying such property desire to continue to receive electric, communication, or similar or
associated service, they or such occupant shall provide all necessary facility changes on their premises so as to
receive such service from the lines of the supplying utility or utilities at a new location, subject to applicable
rules, regulations and tariffs of the respective utility or utilities on file with the commission. Notification by the
city clerk shall be made by mailing a copy of the resolution adopted pursuant to Section 11.08.030, together
with a copy of the ordinance codified in this chapter to affected property owners as such are shown on the last
equalized assessment roll and to the affected utilities. (Ord. 7037 5 7,1968)
If underground ambudon is necessary to provide utility service within a dsW created by any rasdution
adopted pursuant to slection 11.08.030, the supplying utilRy shall fumlsh that portjon of the conduits, cooductofs and assodated equipment requid to be furnished by it under its applicable rules, regulatiorw and tarifk on file with the commission. (Ord. 7037 5 8, 1968)
(a) Every person owning, operating, leasing, occupying or renting a building or structure within a district shall
construct and provide that portion of the senrice connection on hi property between the facilities referred to in
Section 11.08.080 and the termination facility on or within said building or structure being served, all in
accordance with applicable rules, regulations and tariffs of the respective utility or utilities on file with the
commission. (b) In the event any person owning, operating, leasing, occupying or renting said property does not comply w-ith
the provisions of subparagraph (a) of this section within the time provided for in the resolution enacted pursuant
to Section 11.08.030, the city engineer shall post written notice on the propetty being served and thirty days
thereafter shall have the authority to order the disconnection and removal of any and all overhead service wires
and associated facilities supplying utility service to said property.
(c) In addition to the provisions of subparagraph (b) above, upon direction by the city council, the engineer shall
give notice in writing to the person in possession of such premises, and a notice in writing to the owner thereof
as shown on the last equalized assessment roll, to provide the required underground facilities within ten days
after receipt of such notice.
a 08.080
11.08.090 Resoonsibility of ProDertv owners
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(d) The notice to provide the required underground facilities may be given either by personal service or by mail.
In case of service by mail on either of such persons, the notice must be deposlted in the United States mail in a
sealed envelope with postage prepaid, addressed to the person in possession of such premises at such premises, and the notice must be addressed to the owner thereof as such owner's name appears, and must be addressed
to such owner's last known address as the same appears on the last equalized assessment roll, and when no
address appears, to "General Delivery, City of Carlsbad." If notice is given by mail, such notice shall be deemed
to have been received by the person to whom it has been sent within fortyeight hours after the mailing thereof.
If notice is given by mail to either the owner or occupant of such premises, the city engineer shall, within forty-
eight hours after the mailing thereof, cause a copy thereof, printed on a card not less than eight inches by ten inches in size, to be pasted in a conspicuous place on the premises.
(e) The notice given by the city engineer to provide the required underground facilities shall particularly specify
what work is required to be done, and shall state that if the work is not completed within thirty days after
receipt of such notice, the city engineer will provide such required underground facilities, in which case the cost
and expense thereof will become a lien upon the property benefited. (9 Upon completion of the work by the city engineer, he shall file a written report with the city council setting
forth the fact that the required underground facilities have been provided and the cost thereof, together with a
legal description of the property against which such cost is to become a lien. The council shall thereupon fix a
time and place for hearing protests against the cost of such work upon such premises, which said time shall not
be less than ten days thereafter.
(9) The city engineer shall forthwith, upon the time for hearing such protests having been fixed, give a notice in writing to the person in possession of such premises, and a notice in writing thereof to the owner thereof, in the
manner hereinabove provided for the giving of the notice t9 provide the required underground facilities, of the
time and place that the council wiU pass upon such report and will hear protests. Such notice shall ako set forth
the amount of the proposed lien. (h) Upon the date and hour set for the hearing of protests, the council shall hear and consider the report and all
protests, if there be any, and then proceed to affirm, modify or reject the lien.
(i) If these costs are not paid within five days after their confirmation by the city council, they shall become a
lien upon the real property as described by the city engineer, and the city engineer is directed to turn over to the
assessor and tax collector a notice of lien on each of the properties on whh these costs have not been paid,
and the assessor and tax collector shall add the amount of these costs to the next regular bill for taxes levied
against the premises for which the work has been performed and has not been paid. These costs shall be due
and payable at the same time as the property taxes are due and payable, and if not paid when due and payable,
shall bear interest at the rate of six percent per year. (Ord. NS-391 55 1--5, 1997; Ord. 7037 5 9, 1968)
The city shall remove at its own expense all city-owned equipment from all poles required to be removed under
this chapter in ample time to enable the owner or user of such poles to remove the same within the time
specified in the resolution enacted purswnt to Section 11.08.030. (Ord. 7037 5 10,1968)
3-
Title 19 ENVIRONMENT
Chpter 19.04 EMRONMBMAL PROTEC/ION PROCICSURES - This chapter is intended to provide for protection and enhancement of the environment within the city by
establishing principles, objectives, criteria and procedures for evaluation of the environmental impact of public
and private projects and for administering the city's responsibility under the California Environmental Quality Act,
hereinafter referred to as CEQA, and the state CEQA guidelines issued pursuant thereto by the California
Resources Agency. The procedures and provisions of this chapter are intended to supplement the CEQA
guidelines and to provide additional guidelines for implementing CEQA and evaluating projects in the city. (Ord.
NS-593 (part), 2001)
A. The California Environmental Quality Act (Public Resources Code, Sections 21000 et seq.) and the state CEQA
guidelines contained in Title 14, Division 6 of Chapter 3, Won 15,000 et seq., of the California Code of Regulations, and as amended from time to time, are adopted by reference as the environmental review
regulations for the city except for changes or additions contained in this chapter that shall supplement the
provisions of said guidelines. (Ord. NS-593 (part), 2001)
A. The responsible city department or a private applicant for a city entitlement shall submit to the planning
director a completed environmental impact assessment form and supporting environmental studies as an aid in
evaluating environmental impacts.
19.04.020 State auidellnes incon>wated bv rekrence
19.04.090 Initial study
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I
6. The planning director, with assistance ham city departments or staff as appropriate, shall review each project
for which an initial study form has been filed. If the project is not categorically exempt, the planning diredor
shall conduct an initial study to determine if the project may have a significant effect on the environment and
determine the appropriate level of environmental review necessary.
C. If it is determined that the project will have no significant impact on the environment, the planning director
shall prepare a negative declaration.
D. If identified significant effects on the environment can be mitigated so that the project will have no significant
effect on the environment, the planning director may, with the applicant's agreement, by imposition of
appropriate project conditions, agreements or other measures, including but not limited to, revision or redesign
of the project, require the mitigation of these effects. A mitigated negative declaration may then be issued for the project provided, however, that no step or element of the project which may have a significant effect on the
environment may be satisfied or carried out unless the conditions intended to mitigate that effect have been
implemented or assurances have been provided that the condition will be carried out and enforced.
E. Except as otherwise provided in subsection 19.04.090(D), if it is determined that a project may have a
significant impact on the environment, the planning director shall prepare or cause to be prepared an EIR
according to the requirements of CEQA. (Ord. NS-593 (part), 2001)
A. If the city determines that an environmental impact report is required for a project, the city shall immediately
send notice of preparation (NOP) to all parties as provided in Section 21080.4 (PRC) and Sections 15082 and
15083.5 of the CEQA guidelines. The city shall send the NOP to all property owners within six hundred feet of the perimeter of the subject site. Additionally, the city may send the NOP to all persons or organizations that the
city believes may have an interest in the proposed project or related issues. Notices for projects with potential
impacts of regional significance shall be sent to adjacent cities. Notice of preparation shall also be given by
publishing once in a newspaper of general circulation in the area where the project is located and mailing to all
persons who have previously requested such notice. All notices of Preparation shall be posted on a bulletin board
available to the public in the planning department, shall be sent to the county clerk to be posted for a period of
at least thirty days and shall be sent to the State Clearinghouse when appropriate.
6. The planning director may, with the approval of the city council if necessary, enter into a contract with a
private consultant(s) for the preparation of a draft EIR The cost for such consultant(s) shall be paid by the
applicant. The applicant shall have no direct contact with the consultant unless approved by the city. The
consuttant shall not be an employee or affiliate of the applicant. C. Copies of the draft EIR may be submitted for comment to any agencies and persons that the planning director
determines to be necessary. The draft report shall be mailed to the applicant and a copy shall be available to the
public in the planning department. A copy shall also be made available at each of the Catisbad city libraries until
filing of the notice of determination by the city. D. At the same time, a notice of completion shall be posted on a bulletin board accessible to the public in the
planning department. E. In addition to the notice required by state law, the planning director may require any additional notice
deemed necessary for the project and shall assess the cost to the applicant. (Ord. NS-593 (part), 2001)
A. It is the intent of the city to ensure that an required mitigation measures to avoid potentially significant effects
are effectively implemented and monitored throughout the project approval, permitting and const~~ction
process, as well as the lifespan of the project. In conjunction with the approval of each project, an individual
program shall be developed and adopted to ensure that each feature related to the mitigation measures is specifically included as a reference in the conditions of approval, incorporated into the subsequent stages of
development review and permitting process and monitored during construction and final inspection, as well as
on an ongoing basis. The program may contain remedies to ensure compliance with the ongoing mitigation
measures beyond final inspection. (Ord. NS-593 (part), 2001)
19.04.120 Prewration of environme ntal imwct report
; ms
Title 20 SUBDIVISIONS
09apter20.04 GaVERAL RE%uLATIoNS
070 D&Ql&@ ..
Words used in this title that are defined in the Subdivision Map Act but not specifically defined in this chapter
shall have the same meaning as is given to them in the Subdivision Map Act. Whenever the following words are
used in this title, they shall have the meaning ascribed to them in this section:
1. "Adjustment plat" means a plat prepared pursuant to Chapter 20.36 of this title and certified by the city
engineer as having been approved pursuant to this tie and filed in the office of the city engineer.
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2.
3.
4.
5.
6.
7.
8.
9.
"Cable television lines" means eledronic cable, conduit and any other appurtenances thereto which
distribute television or other electronic signals.
"Conditional certificate of compliance" means a document describing a unit or contiguous units of real
property and stating that the fulfillment and implementation of the conditions set forth therein are
required prior to subsequent issuance of a building or grading permit applicable thereto.
"Certificate of compliance" means a document describing a unit or contiguous units of real property and stating that the division thereof complies with applicable provisions of the Subdivision Map Act and city
ordinance5 enacted pursuant thereto.
"City standards" means those standards and specifications, including standard drawings, as may be
adopted from time to time by the city engineer. These standards are to be on file in the office of the
city derk and in the engineering department.
"Final map" means a map prepared pursuant to Chapter 20.20 of this title and the Subdivision Map Act
whkh, after approval and recordation, is effective to complete the subdivision of a major subdivision.
"Improvement" means:
(A) Such street work and utilities, including ornamental street lights and walkways to be installed
or agreed to be installed by the subdivider on land to be used for public or private streets,
highways, ways, bicycle routes and easements, as are necessary for the general use of the lot owners in the subdivision and local neighborhood traffic, drainage, flood control, fire
protection and sanitation needs as a condition precedent to the approval of a parcel map or
final map;
(B) Any other specific improvements or types of improvements, the installation of which, either by
the subdivider, by public agenaes, by private utilities, by any other entity approved by the city
council or by a combination thereof, is necessary to ensure conformity to or implementation of
the general plan, any specific plan, any applicable local coastal plan or any applicable master
plan adopted according to this title.
"Interior lot" means a lot which has side lot lines approximately parallel and has frontage on only one
street.
"Lot" means lot, parcel or tract of real property.
10. "Lot area" means the horizontal area within the boundary lines of a lot exclusive of:
(A) The area of any street right-of-way or road easement;
(B) Any flood control easement or walkway which, as a condition of approval of the subdivision
map on which the lot is shown, must be fenced; and
(C) Any portion of the lot which is less than thirty-five feet wide for a distance of fifty feet or more
and which is designated or used to provide vehicular or pedestrian access to the part of such
lot which is designed for use as a building site.
11. "Major subdivision" means a subdivision of five or more lots.
12. "Minor subdivision" means a subdivision of four or fewer lots.
13. "Notke of violation" means a recorded document describing a unit or contiguous units of real property,
naming the owners thereof, and describing the manner in which the real property has been divided, or
has resulted from a division in violation of the Subdivision Map Act and city ordinances enacted
pursuant thereto.
14. "Parcel map" means a map prepared pursuant to Chapter 20.32 of this title and the Subdivision Map
Act which, after approval and recordation, is effective to effect the subdivision of a minor subdivision.
15. "Street" means a state highway, county or city road or street, public road, street, alley or thoroughfare.
16. "Subdivider" means a person, firm, corporation, partnership or association who prepares to divide,
divides, or causes to be divided real property into a subdivision for himself or for others, except that
employees and consultants of such persons or entities, acting in such capacity, are not "subdividers."
17. "Subdivision" means the division, by any subdivider, of any unit or units of improved or unimproved
land, or any poition thereof, shown on the latest equalized county assessment roll as a unit or as
contiguous units, for the purpose of sale, lease or finanang, whether immediate or future except for
leases of agricultural land for agricultural purposes. Property shall be considered as contiguous units,
even if it is separated by roads, streets, utility easement or railroad rights-of-way. "Subdivision"
indudes a condominium project as defined in Section 1350 of the Civil Code, a stock cooperative as
defined in Section 11003.2 of the Business and Professions Code, or a community apartment project as
defined in Section 11004 of the Business and Professions Code. Any conveyance of land to a governmental agency, public entity or public utility shall not be considered a division of land for
purposes of computing the number of parcels. As used in this section, "agricultural purposes" means
the cultivation of food or fiber or the grazing or pasturing of livestock
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I
18. "Subdivision Map Act" means the subdivision map act as set forth in Division 2 of Title 7 of the
Government Code of the state. 19. "Tentative map" means a map prepared for the purpose of showing the design and improvement of a
proposed major subdivision, and the existing conditions in and around it, filed with the planning
commission precedent to the preparation and filing of a final map which may but need not be based
upon an accurate and detailed final survey of the property.
of a propwed minor subdivision, and the existing conditions in and around it, filed with the city
engineer for approval or conditional aproval precedent to the preparation and filing of a parcel map or
precedent to waiver of the requirement for a parcel map which may but need not be based upon an
accurate and detailed final survey of the property.
21. 'Through lot" means a lot having frontage on two parallel or approximately parallel streets. 22. "Vesting tentative map" means a tentative map for a residential subdivision which conforms with the
requirements of Chapter 20.17 and confers upon the subdivider certain rights established by this title.
"Vesting tentative parcel map" means a vesting tentative map prepared in conjunction with a parcel
map. (Ord. 9830 5 1,1987; Ord. 9788 5 1,1985; Ord. 9760 5 5,1985; Ord. 9626 5 1,1982; Ord. 9602 5 1,1981; Ord. 9521 53 1,2,1979; Ord. 9417 5 2 (part), 1975)
20. 'Tentative parcel map" means a map prepared for the purpose of showing the design and improvement
20.w.w0 ADD lication of Subdivision MaD Act
(a) Except as otherwise expressly provided in this title, all of the provisions of the Subdivision Map Act which
apply to subdivisions as defined in that act and all of the provisions of this title apply to subdivisions as defined
in this title.
(b) This title shall be inapplicable to:
1.
2.
3.
4.
5.
6.
7. 8.
9.
The financing or leasing of apartments, offices, stores or similar space within a duplex, multiple
dwelling, apartment building, industrial building, commercial building, mobile home park or trailer park,
or to any panel of land or portion thereof in conjunction with the construction of commercial or
industrial buildings, unless the project is not subject to review under other provisions of this code, or to
existing separate commercial or industrial buildings on a single parcel;
Mineral, oil or gas leases;
Land dedicated for cemetery purposes under the Health and Safety Code of the state;
A lot line adjustment between two or more existing adjacent parcels, where the land taken from one
parcel is added to an adjacent parcel, and where a greater number of parcels then originally misted is
not thereby created, provided an adjustment plat pursuant to Chapter 20.36 of this title for the lot line
adjustment is approved by the city engineer;
Boundary line or exchange agreements to whch the State Lands Commission or a local agency holding
a trust grant of tide and submerged lands is a party;
Leases of agricultural land for purposes of cultivation of food or fiber or the grazing or pasturing of
livestock;
Any separate assessment under Revenue and Taxation Code Section 2188.7;
Unless a parcel of final map was approved by the city council, the conversion of a community
apartment project or a stock cooperative to a condominium provided that the requirements of Section
66412(g) or (h), respectively, of the State Government Code have been met and the subdivider
provides certification that the requirements have been met;
The leasing of or the granting of an easement to, a parcel of land or any part thereof, in conjunction
with the financing, erection, and sale or lease of any wind powered electrical generating device on the
land, if the project is not otherwise subject to discretionary review pursuant to this code. (Ord. 9760 5
6, 1985; Ord. 9680
9417 5 2 (part), 1975)
1,1983; Ord. 9626 g 2,1982; Ord. 9602 5 2,1981; Ord. 9521 5 3,1979; Ord.
20.04.060 Ad visow aaenty desianation
(a) The planning commission is the advisory agency, as that term is used in the Subdivision Map Act, for major
subdivisions. The planning commission may prescribe, subject to the approval of the city council, such additional
des and regulations as are necessary or advisable with respect to the form and content of tentative maps
required by the Subdivision Map Act or this title and the data to be furnished with such tentative maps.
(b) The city engineer is the advii agency, as that term is used in the Subdivision Map Act, for minor
subdivisions, lot line adjustments pursuant to Chapter 20.36 and certificates of compliance. The city engineer
may prescribe, subject to the approval of the city council, such additional rules and regulations as are necessary
or advisable with respect to the form and content of tentative parcel maps required by this title. (Ord. 9521 5, 1979; Ord. 9417 5 2 (part), 1975)
20.04.070 Environmental imwct review
A-1 1
I
(a) All tentative maps and tentative panel maps shall be subject to environmental review in accordance with
Title 19 of this code and the rules and procedures adopted by the aty council pursuant to the Environmental
Quality Act of 1970. Consequently, decisions to approve, conditionally approve or deny any tentative map or tentative parcel map shall be subject to the following:
1. Tentative Maps.
(A) Negative Declaration. Upon receipt of a negative declaration with respect to any tentative
map, the planning commission and the city council may proceed to consider the tentative map
. without an environmental impact report. (B) Environmental Impact Report. With respect to any tentative map for which an environmental
impact report is required, the planning commission and the city council shall consider such
report as independent evidence in determining whether to approve, conditionally approve, or
disapprove the tentative map.
(A) Negative Declaration. Upon receipt of a negative declaration with respect to any tentative
parcel map, the city engineer or, on appeal, the city council may proceed to consider the
tentative parcel map without an environmental impact report.
(B) Environmental Impact Report With respect to any tentative parcel map far which an
environmental impact report is required, the city engineer or, on appeal, the city council shall
consider such report as independent evidence in determining whether to approve,
conditionally approve, or disapprove the tentative parcel map.
2. Tentative Parcel Maps.
20.12.050 Information on maQ
Ea& tentative map shall contain the Wowing information:
(1) Name and address of the owner whose property is proposed to be subdivided and the name and address of
the subdivider; (2) Name and address of registered avil engineer, licensed surveyor, landscape architect or land
planner who prepared the maps; (3) North point; (4) Scak; (5) Date of preparation; (6) The location, width and
proposed names of all streets within the boundaries of the proposed subdivision and approximate grades
thereof; (7) Location and width of alleys; (8) Name, location and width of adjacent streets; (9) Lot lines and approximate dimensions and numbers of each lot; (10) Approximate location and width of watercourses or areas
subject to inundation from floods, and location of structures, irrigation ditches and other permanent physical
features; (11) Approximate contours at two-foot intervals; (12) Approximate location of existing buildings and
permanent sbuctures; (13) Location of all major vegetation, showing size and type; (14) Legal description of the
exterior boundaries of the subdivisions; (15) Width and location of all existing or proposed public or private easements; (16) Classification of lots as to intended residential, commercial, industrial or other uses;
(17) Location of railroads; (18) Approximate radii of curves; (19) Proposed name and city tract number of the
subdivision; (20) Any proposed phasing by units; (21) Number of units to be constructed when a condominium
or community apartment project is involved. (Ord. 9417 5 2 (part), 1975)
Title 21 ZONING
Chspter 21.02 PURWSE
21.02.010 Desianated
An official land-use plan for the city is adopted and established to serve the public health, safety and general
welfare and to provide the economic and soda1 advantages resulting from an orderly planned use of land
resources. (Ord. 9060 100) - The present tense includes the future, and the future the present. (Ord. 9060 5 201)
I
21.04.015 Number
The singular number includes the plural, and the plural the singular. (Ord. 9060 5 202)
21.04.020 &cessorv
"Accessory" means a building, part of a building or structure, or use which is subordinate to and the use of
WhKh is incidental to that of the main building, structure or use on the same lot. If an accessory building is
attached to the main building by a mmmon wall such building area is considered a part of the main building and
not an accessory building or structure. (Ord. NS-355 5 1, 1996: Ord. 9060 5 203)
21.04.050 Block
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"Block" means all property fronting upon one side of a street between intersecting and intercepting streets, or
between a street and a railroad right-of-way, waterway, terminus or dead-end street, or city boundary. An
intercepting street shall determine only the boundary of the block on the side of the street which it intercepts.
(Ord. 9060 5 209)
2 1.04.060 Buildinq
"Building" means any structure having a roof, including aH forms of inhabitable vehicles even though
immobilized. Where this title requires, or where special authority granted pursuant to this title requires that a
use shall be entirely enclosed within a building, this definition shall be qualified by adding "and enclosed on all
sides." (Ord. 9060 5 211)
"Building coverage" means the total ground area of a site occupied by any building or structure as measured
from the outside of its surrounding external walk or supporting members. Building coverage includes exterior
structures such as stairs, arcades, bridges, permanent structural elements proWing from buildings such as
overhanging balconies, oriel windows, stories which overhang a ground level stmy, garages and covered
carports. Building coverage also includes the perimeter area of a basement. Exduded from building coverage are
roof eaves extending less than thirty inches from the face of any building, awnings, open parking areas,
structures under thirty inches in height and masonry walk not greater than six feet in height such as wing-walls,
planter walls or grade-separation retaining walls. (Ord. NS-180 2, 1991)
(a) The height of a building shall be measured as follows:
21.04.061 Buildina coveraae
065 0- ..
1. "Building heigW means the vertkal distance of a structwe measured from the mow resblctive (lowest) of finished or adsting grade. The vertical distance is measured from all points at grade akng and within
Ute building coverage to the Mghest point of the structve directly above that point of measurement.
"Existing grade," for the purposes of measuring building height, means the ground level elevation which
existed on or before August 1, 1991 and prior to any grading or other site preparation related to, or to
be incorporated into, a proposed new development or alteration of existing developments unless a
discretionary permit for such developments or alterations is approved. In that case, existing grade shall
mean the grade after the property is developed or improved in accordance with the grading plans
which implement the approved discretionary permit. For nondiscretionary permits where retaining walls,
fill or other grading are utilized to create finished grade higher in elevation than existing grade as
defined in this subsection and as determined by the planning director, then existing grade shall be used
in the determination of building height.
3. Buildlng height is measured to the peak of the stnrctwe. Per Section 21.46.020 of this title, roof stnrctuns spedficaly for the housing of elevators, stairways, tanks, ventilating fans or similar
equipment required to operate and maintain the building; fire or parapet walls, skylights, architectural
towers, flagpoles, chimneys, smokestacks, wireless masts and similar sbucbues may be erected above the h-ht limits presuibed In thls title, but no roof structure or any other space above the height limit
prescribed for the zone in which the building is located shall be allowed for the purpose of providing additional floor space, or be taller than the minimum height requirement to accommodate or enclose
the intended use. (Ord. NS-204 5 2,1992: Ord. NS-180 0 3,1991: Ord. 9667,1983: Ord. 9498 9 1,
1978: Ord. 9141 3 1: Ord. 9060 5 212)
2.
21.04.070 Buildina. main "Main building" means the principal building on a lot or building site designed or used to accommodate the
primary use to which the premises are devoted; where a permissible use involves more than one structure
designed or used for the primary purpose, as in the case of group houses, each such permissible building on one
lot as defined by this title is construed as comprising a main building. (Ord. 9060 5 213)
"Building site" means: 21.04.075 Buildina site
1. The ground area of one lot or 2. The ground area of two or more lots when used in combination for a building or grwp of buildings,
together with all open spaces as required by this title. (Ord. 9060 214) 21.04.080 Bug 'ness or commerce
"Business" or "commerce" means the purchase, sale or other transaction involving the handling or disposition of
any article, service, substance or commodity for livelihood or profit; or the management of office building,
offices, recreational or amusement enterprises; or the maintenance and use of offices, structures and premises
by professions and trades rendering services. (Ord. 9060 5 215) -
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". .
"Common wall" is used for the purpose of distinguishing between an otherwise accessory building or
structure and a main dweHing unit building or structure within residential zones. A "common wall"
divides, yet is shared by, two adjacent enclosed building areas. A common wall may or may not provide a door or accessway to accommodate passage between the two building areas separated by a common
wall. Accessory structures do not involve an attachment to the main building by a common wall. (Ord.
NS-355 5 2, 1996)
21.04.107 De veloDment (in the coastal zone)
"Development (within the coastal zone)" means, on land, in or under water, the placement or erection of any
solid material or structure; discharge or disposal of any dredged material or of any gaseous, liquid, solid or
thermal waste; grading, removing, dredging, mining or extraction of any materials; change in the density or
intensity of use of land, including, but not limited to, subdivision pursuant to the Subdivision Map Act
(commencing with Section 66410 of the Government Code), and any other division of land, including lot splits,
except where the land division is brought about in connection with the purchase of such land by a publk agency for public recreational use; change in the intensity of use of water, or of access thereto; construction,
reconstruction, demolition or alteration of the size of any structure, including any facility of any private, public or
municipal utility; and the removal or harvesting of major vegetation other than for agricultural purposes, kelp
harvesting, and timber operations which are in accordance with a timber harvesting plan submitted pursuant to
the provisions of the Z'berg-Nejedly Forest Practice Act of 1973 (commencing with Section 4511). As used in this section, "structure" includes, but is not limited to, any building, road, pipe, flume, conduit, siphon, aqueduct,
telephone line, and electrical power transmission and distribution line. (Ord. NS-365 5 1,1996)
"Educational institution or school" means an institution of learning for minors, whether public or private, which
offers instruction in those courses of study required by the California Education Code or which is maintained
pursuant to standards set by the State Board of Education. This definition includes a nursery school,
kindergarten, elementary school, junior high school, senior high school or any special institution of higher
education, including a community or junior college, college or university. (Ord. NS-409 5 1 (part), 1997: Ord.
9060 5 227)
"Nonconforming building" means a building, or portion thereof, which was lawfully erected or altered and
maintained, but which, because of the application of this title to it, no longer conforms to the use, height or area
regulations of the zone in which it is located. (Ord. 9060 254)
"Satellite television antenna" ar "satellite antenna" means any Instrument or detdce capable of transmitting or receiving WeWon, microwave, or other ekctr~& communications from a transmitter, or a transmitter relay,
located in planetary OrMt This may indude, but Is not llmited to, "satellite earth stations," "satellite receiving
dish," and "dish anknna." (Ord. 9785 5 1,1986)
"Story" means that portion of a building included between the surface of any floor and the surface of the floor
next above it. If there is no floor above it, then the space between such floor and the ceiling next above it shall be considered a story. Underground parking, a basement or a cellar shall not be considered a story. Lofts or
mezzanines shall not be considered a story provided that they do not exceed fifty percent of the floor area of the
story they are located within. (Ord. NS-180 5 7,1991: Ord. 9060 5 265)
"Structural alterations" mean any changes in the supporting members of a building such as foundations, bearing
walls, columns, beams, floor or roof joists, girders or rafters, or changes in roof or exterior lines. (Ord. 9060 5
270)
"Structure" means anything constructed or erected which requires location on the ground or attached bo
something having a location on the ground, but not including fences or walls used as fences less than six feet in
height (Ord. 9060 5 269)
"Use" means the purpose for which land or building is arranged, designed or intended, or for which either is or may be occupied or maintained. (Ord. 9060 5 274)
Wweless communicatkn fadlity" means any mmponent, indudinp antennas and all related equipment,
buildkrgs, and improvements for the provisbn of personal wire& services as defined by the federal
Telecommunkatkns Act of 1996 and as subsequently amended. Personal wlreless services indude but are not
limited to cellular, personal communkatron services (PCS), enhanced spedalzed mobile ram (ESMR), paging,
21.04.140 Educational institution or school
&04 275 V
21.04.302 Satellite television antenna
21.04.330 Story
2tW .350 Structwa I alterations
21.04.355 Structure
21.04.375 Use
essconMllf$Fationf~
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I
--.
ground based repeaters for satellite radio sew-ices, micro-cell antemae and similar systems whkh exhibit
techmbgiil characteristics similar to them. (Ord. NS-675 5 7,2003)
Cbpter 21.05 Zi9VE &S7ABUSHMENT----BOUNDAMES
y.05.010 Names of zoned In order to classify, regulate, restrict and segregate the uses of land and buildings, to regulate and restrict the
height and bulk of buildings, to regulate the area of yards and other open spaces about buildings, and to
regulate the density of population, thirty-five classes of zones are established by this title to be known as
follows:
1.
2.
3.
4.
5.
6.
7.
8. 9.
10.
11.
12.
13.
14. 15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27. 28.
29.
30.
31.
32. 33.
34.
35.
Q--Qualified Development Overlay Zone
E-A--Exdusive Agricultural Zone R-Mesidential Agricultural Zone
R-E--Wential Estate Zone
R-1--One-family Residential Zone
R-2--Two-family Residential Zone
R-3--Multiple-family Residential Zone
R-P--Residential-Professional Zone
R-T-Residential Tourist Zone
H-O--Hospital Overlay Zone
R-W--Residential Waterway Zone
RD-M--Residential Density-Multiple Zone
C-F-Community Facilities Zone
RMHP--Residential Mobile Home Park
C-1--Neighborhood Commercial Zone
O--Oftice Zone
C-2-4eneral Commercial Zone
C-T-Commercial Tourist Zone C-M--Heavy Commercial-Limited Industrial Zone
F-P--Floodplain Overlay Zone
M--Industrial Zone
O-S--Open Space Zone
P-M--Planned Industrial Zone
P-U--Public Utility Zone
PC-Planned Community Zone
LC-Limited Control Zone
S-P--Scenic Preservation Overlay Zone
VR--Village Redevelopment Zone
BAO--Beach Area Overlay Zone
T-C--Transportation Corridor Zone
Coastal Agriculture Overlay Zone
Coastal Resource Protection Overlay Zone
Coastal Shoreline Development Overlay Zone
Coastal Resource Overlay Zone MeHo I LCP Segment
Cp-SO-Commercial/visitor-Serving Overlay Zone. (Ord. NS-675 8,2003: Ord. 9671 0 1, 1983; Ord.
9498 g 2,1978; Ord. 9450 g 2,1976; W. 9425 gg 1,2 (part), 1975; Ord. 9368 g 1, 1974: Ord. 9385 g 1 (part), 1974: Ord. 9384 1 (part), 1974: Ord. 9383 g 1,1974: Ord. 9337 3, 1973: Ord. 9204 5 1,
1967: Ord. 9151 2: Ord. 9060 5 300)
21.05.030 Establishment of zones bv maD
The location and boundaries of the various zones are such as are shown and delineated on the zoning map of
the city, which map is on file in the office of the city clerk and made a part of this title. (Ord. NS-705
Ord. NS-679 g 1, 2003; Ord. NS-673 g 1,2003; Ord. NS-657 5 1,2003: Ord. NS-654 g 1,2003: Ord. 651 1, 2002: Ord. NS 629 g 1,2002: Ord. NS-620 g 1,2002: Ord. NS-619 5 2 (part), 1975; Ord. 9060 g 302) mitation of la nd use
Except BZ pmvided In this title, no building shall be erected, recommWorsbuctwaWy altered, nor ShaH any
building or land be used for any purpose aeqt as hednafter specmcaly provkkd and abed in the same
zone in which such building and land is located. (Ord. 9425 g 2 (part), 1975; Ord. 9060 5 307)
1,2004;
1,2002: Ord. NS-618 1, 2002: Ord. 9425
.. ..
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.I-
.-
21.06.010 Intent and wm se
The Intent and purpose of ttre Q qualfkd development overlay zone is to supplement the uderlying zoning by
providing addiinal regulations for development Wthin designated areas b:
1. Require that property development criteria are used to insure compliance with the general plan and any
applicable specific plans;
2. Provide that development will be compatible with surrounding developmenis, both existlng and
3. Insure that development occurs with dw regard to environmental factors;
4. Allow a property to be granted a particular zone where some or all of the permitted uses would be
appropriate to the area only in certain cases with the addition of specific conditions;
5. Provide for pubic improvements necessitated by the development;
6. Promote orderly, attracUve and harmonious development and promo@ the general welfare by
prevmting the establishment of uses ar erection of structures whkh are not properly dated to or which would adversely impact their sites, swnwndlngs, traffic circubtion or environmental setting.
(Ord. 9739
proposed;
1,1984; Ord. 9425 3 3 (part), 1975)
21.06.015 &Dl ication of 0 zone
It is Intended that the Q zone be placed on properties with unique circumstances. Examples of situations that
are considered unique include but are not limited to the following:
1. Special treatment areas as indicated in the general plan;
2. Commercial zones that are in close proximity and relationship with residentially zoned properties; 3. Property proposed to be developed within a floodplain;
4. Property proposed to be developed as hillside development or other physically sensitive areas;
5. Property where development could be detrimental to the environment, or the health, safety and general
welfare of the public. (Ord. 9425 3 3 (part), 1975)
(a) Subject to the provisions of subsection (b), in the Q qualified development overlay zone, any prindpal use,
accessory use, transitional use or conditional use permitted in the underlying zone is permitted subject to the
same conditions and restrictions applicable in such underlying zone and to all of the requirements of this
chapter. (b) Notwithstanding subsection (a) no use shall be permitted unless the planning commission, or the city council on appeal, finds:
1. That the requested use is properly related to the site, surroundings and environmental settings, is
consistent with the various elements and objectives of the general plan, will not be detrimental to
existing uses or to uses specifically permitted in the area in which the proposed use is to be located, and will not adversely impact the site, mundings or traffic circulation;
2. That the site for the intended use is adequate in size and shape to accommodate the use;
3. That all of the yards, setbacks, walls, fences, landscaping, and other features necessary to adjust the
requested use to existing or permitted future uses in the neighborhood will be provided and
maintained; 4. That the street system serving the proposed use is adequate to properly handle all traffic generated by
the proposed use. (Ord. 9739 2,1984: Ord. 9425 3 3 (part), 1975) 21.06.090 Develop ment standards
Proparty In the Q zone shall be subject to the development standards requlred in the underlying zone and any
applkable specific plans, except for affordable housing projects as expressly modified by the site development
plan. The site development plan for affordable housing projects may allow less restrictive development standards than specified in the underlying zone or ekewhere provided that the project is in conformity with the general
plan and adopted policies and goals of the city, it would have no detrimental effect on public health, safety and
welfare, and, in the coastal zone, any project processed pursuant to this chapter shall be consistent with all
certified local coastal program provisions, with the exception of density. In addition, the planning commission or the city coumit in approving a site development plan may Impose special conditions or requkements whlch are more reistrictive than the development standards in the umledying zone or elsewhere that include provisions for,
but are not limited to the following: Special setbacks, yards, active or passive open space, required as part of
the entitlement process; Speclal height and bulk of bullding regulations; Fences and walls; Regulation of signs; Additional landscaping; Special grading restrictions; Requiring street dedication and improvements (or posting of
bonds); Requiring public improvements either on or off the subject site that are needed to service the proposed
development; Time period within which the project or any phases of the project shall be completed; Regulation
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of point of ingress and egress; Such other conditions as deemed necessary to insure conformity with the general
plan and other adopted policies, goals or objectives of the city.
However, it is not intended that the review of the site development plan shall include aesthetic aspects such as:
Color, Texture, Materials, and Adornments
mapter 21.07 €-A €XCLUSII/EAGRICULTURAL ZONE
21.07.010 Intent and iJurmSe
The intent and purpose of the E-A zone district is to:
1. Provide for those uses, such as agriculture, which are customarily conducted in areas which are not yet
appropriate or suited for urban development;
2. Protect and encourage agricultural uses wherever feasible;
3. Implement the goals and objectives of the general plan;
4. Recognize that agricultural activiiies are a necessary part of the ongoing character of Carlsbad;
5. Help assure the continuation of a healthy, agricultural economy in appropriate areas of Carlsbad. (Ord.
9384 5 2 (part), 1974)
21.07.020 Permitted uses and structures
In the Ed exdustwe agricultural tone only the following uses and stwtums are permitted subject to the
requirements of this chapter and to the development standards provided in Chapters 21.41 and 21.44:
Cattle, sheep, goats and swine production, provided that the number of any one or combination of said animals
shall not exceed one animal per half acre of lot area. Said animals shall not be located within fifty feet of any
habitable structure, nor shall they be located within three hundred feet of a habitable structure on an adjoining
parcel zoned for residential uses, nor shall they be located within one hundred feet of a parcel zoned for
residential uses when a habitable structure is not involved. In any event, the distance from the parcel zoned for
residential uses shall be the greater of the distances so indicated; Crop production; Floriculture;
Greenhouses less than two thousand square feet, provided all requirements for yard setbacks and height are
met; Horses, private use; Nursery crop production; Poultry, rabbits, chinchillas, hamsters and other small
animals, provided not more than twenty-five of any one or combination thereof shall be kept within fifty feet of
any habitable structure, nor shall they be located within three hundred feet of a habitable structure on an
adjoining parcel zoned for residential uses, nor shall they be located within one hundred feet of a parcel zoned
for residential uses when a habitable structure is not involved. In any event, the distance from the parcel zoned
for residential uses shall be the greater of the distances so indicated; Roadside stand for display and sale of
products produced on the same premises, provided that the floor area shall not exceed two hundred square feet
and is located not nearer than twenty feet to any street or highway; Tree farms; Truck farms; Wildlife refuges
and game preserves; Other uses or enterprises similar to the above customarily carried on in the field of general
agriculture; Signs subject to the provisions of Chapter 21.41; Satenlte television antennae subject to the
provisions of secbion 21.53.130 of this code. Small family day care homes; Large family day care homes, subject
to the provisions of Chapter 21.83 of this title. (Ord. NS409 5 2, 1997; Ord. 9804 6 (part), 1986; Ord. 9785 5
2, 1986; Ord. 9674 5 2 (part), 1983; Ord. 9427 5 1,1975; Ord. 9384 5 2 (part), 1974)
Chapter 21.08 R-A RESIDEmAL AGRICUWRAL ZONE
21.08.010 Permitted uses In an R-A zone the folkwing uses only are permitted as specifically provided and allowed in this section, subject
to the provisions of Chapter 21.44 governing off-street parking requirements: One-family dwellings; Accessory
buildings and structures, including private garages to accommodate not more than four cars, provided additional
garage or implement shelters may be erected, maintained and used on sites of ten acres or more, and provided
that such structures shall not occupy any required yard space; Greenhouses less than two thousand square feet
in area. Greenhouses greater than two thousand square feet are permitted by approved conditional use permit only, In either instance all requirements for yard setbacks and height shall be met; Agricultural crops; Stands for
the display of agricultural products raised on the premises; The following poultry and animals under the
following conditions:
Poultry, rabbits, chinchillas or any fur-bearing animals used for fur, food or scientific purposes, either for
domestic or commercial uses, provided that all such animals shall be confined at all times within an
enclosure, Horses, and the grazing of sheep or bovine animals (excluding dairies), provided that on sites
containing four acres or less such domestic animals shall not exceed a number equal to two horses or two
sheep or two bovine animals per acre of ground devoted to feed for same (excluding feed lots), The
keeping of all domestic animak provided for in this section shall conform to all other provisions of law
A-17
governing the same, and no fowl or animal, or any pen, coop, stable or barn, shall be kept or maintained
within forty feet of any building used for human habitation located on adjoining property, or within forty feet
of any street or public property; Maintaining mail address for commercial and business license purposes only, provided no stock in trade,
supplies, professional equipment, apparatus or business equipment except such as are accessory to a permitted
use are kept on the premises, and provided that no employees or assistants are engaged for services on the
premises except in connection with uses specifically listed as permissible in this section, provided fwther, that one motor vehicle together with the equipment, tools and stock in trade maintained therein where such motor
vehicle is used as a means of transportation by the resident of the premises, and further provided, that such
tools or equipment are not used for the performance of services upon the premises and the stock in trade is not
sold from the premises; Mobile homes certified under the National Mobilehome Construction and Safety
Standards Act of 1974 (42 U.S.C. Section 5401 et seq.) on a foundation system pursuant to Section 18551 of the
State Health and Safety Code; Signs subject to the provisions of Chapter 21.41; Satellih tekvidon antrermae
subject to the provisiws of !%tion 21.53.130 of this code; Small family day care homes; Large family day care
homes, subject to the provisions of Chapter 21.83 of this title. (Ord. NS-409 5 3, 1997; Ord. 9804 5 6 (part),
1986; Ord. 9785 5 3, 1986; Ord. 9674 5 2 (part), 1983; Ord. 9599 5 1 (part), 1981; Ord. 9502 5 5,1978; Ord.
9427 5 4, 1975; Ord. 9224 5 2 (part), 1969; Ord. 9060 5 400)
Chapter 21.09 R-E RURAL RESDEIL ESTE ZONE
21.09.010 Intent and Durwse
The intent of the R-E zone is to provide a residential area in harmony with the natural terrain and wildlife. Where
feasible or desirable, there are to be large open areas between structures, large yards and areas left in a natural
setting. The zones shall be limited to single-family development, with incidental and compatible agricultural uses.
Public facilities shall be sufficient to provide for convenience and sakty, but need not meet full city standards.
(Ord. 9498 5 4 (part), 1978)
in an R-E rural residential estate zone, only the following uses are permmed, subject to the provisions of this
chapter, and to the development standards provided in Chapters 21.41 and 21.44: One one-family dwelling unit per lot; Grazing of ruminant animals, provided that there is a minimum of ten acres of land used exdusively for
such grazing and the number of horses and cattle does not exceed four per acre, or small animals, such as goats
and sheep, does not exceed twelve per acre. For combining of animals, one large animal is equivalent to three
small animals; Crop production; Floriculture; Mobile homes certified under the National Mobilehome Construction
and Safety Standards Act of 1974 (42 U.S.C. Section 5401 et seq.) on a foundation system pursuant to Won 18551 of the State Health and !Safety Code; Signs subject to the provisions of Chapter 21.41; SatellL teklsion
antennae subject to the provisions of Section 21.53.130 of this code; Small family day care homes; large family
day care homes, subject to the provisions of Chapter 21.83 of this title. (Ord. NS-409 5 4, 1997; Ord. 9804 5 6
(part), 1986; Ord. 9785 5 4,1986; Ord. 9674 5 2 (part), 1983; Ord. 9599 5 1 (part), 1981; Ord. 9498 5 4 (part),
1978)
30 Perm uses
Chapter 21.10 R-1 mE-FAMIL Y ESIDiW77AL ZmE
21.10.010 Pe rm itted uses In an R-1 zone, the following uses only are permitted and as hereinafter specifically provided and allowed by this
chapter subject to the provisions of Chapter 21.44 governing off-street parking requirements: One-family
dwellings; Accessory buildings and structures, including private garages to accommodate vehicles owned,
operated and used by residents of the dwelling unit and which are compatible with the surrounding neighbohod in which the residence is located; Greenhouses less than two thousand square feet in area.
Greenhouses greater than two thousand square feet are permitted by approved conditional use permit only. In
either instance, all requirements for yard setback and height shall be met; Agricultural crops; On each lot or
combination of adjacent lots under one ownership, there may be kept one horse for each ten thousand square feet in the lot or lots; provided, however, that any such horse may be kept only if it is fenced and stabled so that
at no time is it able to graze, stray or roam closer than fifty feet to any building used for human habitation, other
than buildings on the lot or lots, and as to those buildings, no closer than forty feet; A two-family dwelling when
the lot upon which it is located has a sideline abutting a lot or lots zoned R-3, R-T, R-P, C-1, C-2, C-M or M, but in no case shall the property used for such two-family dwelling consist of more than one lot nor be more than
ninety feet in width, whichever is the least; Home occupations which are not disruptive to he residential
character of the neighborhood and which are subject to the following conditions:
Home occupations shall b@ conducted as a secondary use by a resident or residents of the premises. 1.
A-18
--
I
2.
3.
4.
5.
6.
7.
8.
9. 10.
11.
No employees shall be employed on the premises.
All home occupation activities shall be conducted entirely within the residential structure, except for
permitted agricultural or horticultural uses. There shall be no external alteration of appearance of the residential structure which would reflect the
existence of the home occupation. No storage of materials, goods, equipment, or stock in trade shall be permitted where visible from the
exterior of the property. No deliveries or pickups by heavy duty commercial vehicles shall be permitted.
Sale of goods or services shall not be conducted on the property, except for agricultural goods grown
on the premises. This provision shall not be construed to prohibit taking orders for sale where delivery
of goods or performance of services does not occur on the property.
The home occupation shall not cause any external effect which is inconsistent with the residential zone
or disrupts the neighbohood, including but not limited to, noise from equipment, traffic, lighting,
offensive odor, or electrical interference.
No advertising, signs, or displays of any kind indicating the existence of the home occupation shall be
permitted on the premises.
The home occupation shall not cause the elimination of required off-street parking.
The home occupation may not utilize an area greater than twenty percent of the combined total floor
area of all on-site structures.
A city business license is required for the conduct of a home occupation;
Pacldng or sokng sheds of a total floor area of six hundred square feet or.less. Packing and sorting sheds
greater than six hundred square feet are permitted by approved conditional use permit only; Mobile homes certified under the National Mobilehome Construction and Safety Standards Act of 1974 (42 U.S.C. Sectlon 5401
et seq.) on a foundation system pursuant to Section 18551 of the State Health and Safety Code; Signs subject to
the provisions of Chapter 21.41; Small family day care homes; Large family day care homes, subject to the
provisions of Chapter 21.83 of this title; Satellite Wevision antennae subject to the provisions of Section
21.53.130 of this code. (Ord. NS-409 5 5,1997; Ord. 9804 5 6 (part), 1986; Ord. 9785 3 5, 1986; Ord. 9731 5 2, 1984; Ord. 9686 5 1, 1983; Ord. 9624 !j 2 (part), 1983; Ord. 9559 3 1 (part), 1980; Ord. 9502 5 7,1978;
Ord. 9455 5 3 (part), 1976; Ord. 9427 5 6,1975; Ord. 9239 3 1, 1969; Ord. 9224 3 2 (part), 1969; Ord. 9170 5
1; Ord. 9060 5 500)
a17 010 Permitted us@ In the R-2 zone tha followlng uses only are permitted and as hereinafter specifically provided and allowed by this
chapter, subject to the provisions of Chapter 21.44 governing off-street parking requirements: Any use permitted in the R-1 single-family zone, except no animals other than household pets shall be permitted; Accessory
buildings and structures, including private garages to accommodate not more than two cars per dwelling unit;
Two-family dwelling, provided if a one- family dwelling existed on such lot on the effective date of the ordinance
codified in this title a second one-family dwelling may be erected, provided also that on corner lots two single-
family homes may be erected if one house faces the street upon which such lot fronts and the other house faces
upon the side street; Repealed by Ord. 9731 5 3; A three-family or a four-family dwelling when the side lot line
of the lot abuts lots zoned for R-T, R-P, C-1, C-2, C-M or "M," but in no case shall the property used for such
three or four-family dwelling consist of more than one lot, or be more than ninety feet in width, whichever is the
least; Signs subject to the provisions of Chapter 21.41; Satellite television antennae subject to the pnwlsions of Section 21.53.130 of this code. Small family day care homes; Large family day care homes, subject to the
provisions of Chapter 21.83 of this title. (Ord. NS-565 5 1, 2001; Ord. 9804 3 6 (part), 1986; Ord. 9785 3 6,
1986; Ord. 9731 3 3,1984; Ord. 9674 5 2 (part), 1983; Ord. 9060 5 600)
Chapter 21.16 R-3 MUL TIPLEFAMIL Y REIDEENAL ZONE
21.16.010 Per mitted uses In the R-3 zone only the bHowing uses are permitted as specifically provided and allowed by this chapter,
subject to the provisions of Chapter 21.44 governing off-street parking requirements: Any use permitted in the
R-2 zone; Child care nurseries when there is provided on the lot, or adjacent to the premises, a single play lot
not less than six hundred square feet in area plus an additional seventy-five square feet of area for each child in
excess of nine. Such play lot shall not be located in any required front or side yard; Group houses (bungalow
courts); Multiple dwellings; Repealed by Ord. 9800 3 2; A public parking area developed as required by Section
21.44.180 when the lot on which it is located in the R-3 zane abuts upon a lot zoned for commercial or industrial
A-19
purposes; Signs subject to the provisions of Chapter 21.41; SateWb television antennae WrbJect to the pwvlsbns
of Section 21.53.130 of this code; Small family day care homes; Large family day care homes, subject to the
provisions of Chapter 21.83 of this title. (Ord. NS-409 tj 6 (part), 1997; Ord. 9804 tj 6 (part), 1986; Ord. 9800 tj
2, 1986; Ord. 9785 g 7,1986; Ord. 9674 tj 2 (part), 1983; Ord. 9455 tj 4 (part), 1976; Ord. 9224 tj 2 (part),
1969; Ord. 9135 5 1; Ord. 9060 § 700)
Chapter 21.18 R-P R€SDEIWPIL PRWESIOML ZONE
1.-
21.18.010 Intent and DurDose
The intent and purpose of the R-P residential- professional zone is to:
1.
2.
Provide areas for the development of certain low-intensity business and professional offices and related
uses in locations in conjunction with or adjacent to residential areas; and
Provide transitional light traffic-generating commercial areas between established residential areas and
nearby commercial or industrial development. (Ord. 9391 tj 1 (part), 1974)
zl.18.020 Permitted use sa nd structu res In the R-P zone only the! followblg uses and structves are permitted subject to the provisions of this chapter and
to development standards provided in Chapters 21.41 and 21.44: Administrative and executive offices;
Accountants and attorneys; Clinic, medical and dental, including incidental laboratories and pharmacies;
Engineers, architects and planners; Insurance agencies and services; Investment agencies and services,
including financial institutions; Labor union offices; Libraries; Medical offices and clinics, including incidental
mortuaries; Offices, business and professional, including incidental commercial facilities such as blueprint and photocopy shops, business machine sales, computer and data processing centers, news stores, duplicating and
mimeographing services and tobacco shops; Parking lots and parking buildings; Public buildings other than
schools; Administrative offices for publishing houses and newspapers; Real estate and related services; Schools,
business, vocational and professional, including art, barber, beauty, dance, drama, music and swimming;
Subdivision sales complex; Any uses permitted in the R-3 zone district; Other similar uses whlch the planning commission may determine fall within the intent and purposes of this zone dktrict, are of a comparable ~tve to the uses enumerated in this chapter, and will not be detrimental to property in the vicinity; Signs subject to the provisions of Chapter 21.41; Satellite television antennae subject to the povlsions of Section 21.53.130 of this code. (Ord. 9804 tj 6 (part), 1986; Ord. 9785 5 9, 1986; Ord. 8674 tj 2 (part), 1983; Ord. 9391 tj 1 (part),
1974)
Chapter 21.20 R- J RESIDEWZAL TOURSTZONE
010 PermWd uses and strucUtcs Thk zone Is created to wide an area in which development oriented towards tourism and the burkt bade is to be centered and to allow certain commercial uses bo be integrated with the residential development b
adequately care forthe tourist and those who come to ttre dty as a resort. The Wwing uses only shall be
permitted in the R-T Residential Tourist Zone, unless as may be othewise provided for in this chapter:
Repealed by Ord. 9800 4; Dwellings; Accessory buildings and structures, including private garages to
accommodate not more than two cars per dwelling unit;
The following signs:
1. Nameplates not exceeding two square feet in area contafning the name of the occupant of the
premises, 2. One lighted sign not exceeding twenty square feet in area identifying permitted uses, provided such
sign is stationary and nonflashing, is placed on the wall of the building, does not extend above or out from the front wall, and contains no advertising matter except the name and street address of the building upon which it is placed,
3. One unlighted sign not exceeding twelve square feet in area pertaining only to the sale, lease or hire of
only the particular building, property or premises upon which displayed, or to identify public parking lots
as permitted in this zone, 4. Location of the above signs shaH not be closer to the front property line than midway between the front
property line and the front setback line, and under no conditions closer than seven and one-half feet
from the front property line; except that on key lots and lots which side upon commercially or
indusmally zoned property, the sign may be placed not doser than five feet to the property line. Satellite teelevision antennae subject to the provisi0ns of Sectlon 21.53.130 of this code; Small family day care homes; Large family day care homes, subject to the provisions of Chapter 21.83 of this title. (Onl. NS-409 tj 8,
1997; Ord. 9804 tj 6 (part), 1986; Ord. 9800 tj 4,1986; Ord. 9785 tj 10,1986; Ord. 9188 tj 1 (part); Ord. 9171 tj
1; Ord. 9146 tj 1; Ord. 9135 5 1; Ord. 9060 tj 900
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Chapter 21.22 R-W RESDEmYL WAmWA YZONE
21.22.010 Permitted uses
This zone is created to provide an area in which residential development centered about a navigable waterway
may be accommodated. The forbwing uses only shall be permitted in the R-W Resident&I Watemay Zone,
unless as may be otherwise provided for in this chapter: Dwellings; Accessory buildings and structures, including
private garages to accommodate not more than two cars per dwelling unit; Boat launching and docking facilities for the sole use of inhabitants of the R-W zone of any subdivision in which the facility is located; One sign not
exceeding two square feet in area and displaying only the names and address of the occupants; Satellite
television antennae subject to the provisions of Section 21.53.130 of this code; Small family day care homes;
Large family day care homes, subject to the provisions of Chapter 21.83 of this title. (Ord. NS-409 3 10, 1997;
Ord. 9804 5 6 (part), 1986; Ord. 9785 11,1986; Ord. 9189 g 1 (part); Ord. 9060 3 950)
..
Chapter 21.24 Rp-M RESLDEENT7AL DBVW-MUL UfLE ZONE -
21.24.010 Permitted usq
-- This zone is created to provide means of development utilizing the densities in the low-medium density through
the high density areas delineated in the city general plan. The following u~es only shall be permitted in the RD-M
(residential density-mtdtlple) zone, unless as may be otherwise provided for in this chapter: Single dwellings;
Two-family dwellings; Multiple dwellings; Accessow buildings, but not to include guest houses or accessory living
quarters; Signs subject to the provisions of Chapter 21.41; Satellite tekWon antennae subject to the provisbm of Sectrlon 21.53.130 of this code; Small family day care homes; Large family day care homes, subject to the
provisions of Chapter 21.83 of this title. (Ord. NS-409 11 (part), 1997; Ord. 9804 3 6 (part), 1986; Ord. 9785 0
13,1986; Ord. 9674 2 (part), 1983; Ord. 9251 5 1 (part), 1970: Ord. 9060 3 970)
__
I
CBapter21.25 COMMUNITY FACZWES ZONE
- 21.25.010 Intent and Durmse
The intent and purpose of the C-F, community facilities, zone is:
1. To em that a# master plans and resldentlal spedftc plans (Le., sped* plans whlch indude
residential units) resenre community fadlities sites of adequate slze for uses which benefit the
community as a whole by satisfying sodal/rellgkms/human sexvice needs;
2. To identify those uses which can be utilized to satisfy the community facilities uses requirements in
master plans pursuant to Chapter 21.38 of this code and residential specific plans; and
3. To establish development standards for community faciliies uses in master plans and residential
specific plans. (Ord. NS-579 5 1 (part), 2001)
--
Chaer 21.26 C-1 METGHmHmD WMMERQAL ZONE
21.26.010 Permitted usq In a C-1 zone only the following uses are permitted as are hereinafter specifically provided and allowed, subject
to the provisions of Chapter 21.44 governing off-street parking requirements: Accountants; Attorneys; Bakeries;
Barbershops or beauty parlors; Book or stationery stores; Doctors, dentists, optometrists, chiropractors and
others practicing the healing arts for human beings, and related uses such as oculists, pharmacies (prescription
only), biochemical laboratories and X-ray laboratories; Dressmaking or millinery shops; Drugstores; Dry goods or notion stores; Engineers, architects and planners; florist shops; Grocery or fruit stores; Hardware stores;
Repealed by Ord. 9800 3 9; Jewelry stores; Laundries or clothes deaning agencies; Laundromats; Meat markets,
delicatessen stores, paint stores and pet supply shops; Private dubs, fraternities, sororities and lodges, excepting
those the chief activity of which is a service customarily carried on as a business; Institutions of a philanthropic
or eleemosynary nature, except correctional or mental; Realtors; Restaurants (excluding drive-thru restaurants),
tea moms or cafes (excluding dancing or entertainment and on-sale liquor); Service stations; Signs; Shoe stores
or repair shops; Tailors, clothing or wearing apparel shops; Similar establishments catering directly to
consumers; Signs subject to the provisions of Chapter 21.41; Fortunetellers, as defined in Section 5.50.010(c);
Satellite television antennae subject to the provisions of Section 21.53.130 of thk code; Child day care centers, subject to the provisions of Chapter 21.83 of this title. (Ord. NS-439 2, 1998; Ord. NS-409 3 12, 1997; Ord.
9804 3 6 (part), 1986; Ord. 9800 3 9,1986; Ord. 9785 3 15,1986; Ord. 6077 3 3,1985; Ord. 9674 3 2 (part),
1983; Ord. 9527 3 3, 1979; Ord. 9426 3 1,1975: Ord. 9135 1; Ord. 9060 1000)
A-2 1
Chamr 21.27 0 OFnCE ZONE
a.27.020 permitted uses
(a) In the 0 zone, the folbwlng uses only are permitted subject to all provisions of this chapter: Accountants;
Administrative and executive offices; Advertising agencies; Architects, planners and engineers; Attorneys; Banks
and other financial institutions without drive-through facilities; Company and corporate headquarters; Commercial arfists; Dentists, doctors, chiropractors and incidental related uses such as pharmacies (prescription
only), biochemical, X-ray laboratories, medical offices and clinics (excluding hospitals); Electronic data processing
and recordkeeping services; General contractor (offices only, no equipment or material storage); Government
offices; Insurance agencies and services; Labor union offices (no hiring halls); Management consultants; ORicf-!s,
business and professional, including inudental commercial facilities such as blueprint and photocopy shops and
duplicating services; Parking lots and parking structures; Photographers; Real estate and related services; Schools (business, vocational and professional); Signs subject to the provisions of thii chapter and Chapter
21.41; Stockbrokers; Title and trust companies; Travel agencies; Satellite television antennae subject to the
provisions of Section 21.53.130 of this code.
(b) Other uses similar to those listed in subsection (a) of this section which the planning director determines fall
within the intent and purposes of this zone district, have characterktics similar to the uses enumerated in this
chapter, and will not be detrimental to property in the vlanity are also permitted. (Ord. NS-675 5 76 (part), 2003; Ord. 9804 tj 6 (part), 1986; Ord. 9785 5 16, 1986; Ord. 9698 5 1 (part), 1983)
Oapher21.28 C-2 GEillERAL CmMHRCTAL ZONE
010 Permitted In a C-2 zone, only the following uses are permitted as are specifically provided and allowed by this chapter,
subject to the provisions of Chapter 21.44 governing off-street parking requirements: Any use permitted in the
C-1 zone; Auto repairing; Pet shops; Blueprinting, photocopying, duplicating and mimeographing services;
Commercial printing and photoengraving; Upholstering shops; Retail, wholesale or service businesses catering
directly to the consumer; Signs subject to the provisions of Chapter 21.41; Satdlite television antmnae subject
to the pnwislons of Section 21.53.130 of thb code. (Ord. 9804 g 6 (part), 1986; Ord. 9785 3 17, 1986; Ord.
9674 5 2 (part), 1983; Ord. 9527 5 5,1979; Ord. 9480 f 1,1977; Ord. 9426 5 3,1975: Ord. 9356 3 1,1973:
Ord. 9060 5 1100)
. . ._
_--
I-
&29.030 Permitted uses and structures In the C-T commercial-tourist zone, only the folbwhg uses and structues are permlW, subject to the
requirements of this chapter and to the development standards provided in Chapters 21.41 and 21.44:
Hotels; Motels; Restaurants (with the exception of drive-thru restaurants); Signs subject to the provisions of
Chapter 21.41; Satellite televklon antennae subject to the pFwisions of Sectlon 21.53.130 of this code. (Ord.
NS-439 5 7, 1998; Ord. 9804 6 (part), 1986; Ord. 9785 5 18,1986; Ord. 9674 5 2 (part), 1983; Ord. 9478
(part), 1977)
Owpter21.33 0-SOPEN SRACEZCWVE
7 1.33,02 0 Permitted uses and structu res In the 0-S open space zone only the folkwig uses and StruChKes are permitted subject to the requirements of
this chapter and to the development standards provided in Chapters 21.41 and 21.44: Beaches and shoreline
recreation, public; Bicycle paths; Horse trails; Open space easements; Parks, public; City picnic areas; City
playgrounds; (8) Public access easement, nonvehicular; Public lands; Scenic easements; Slope easements; Transportation rights-of-way; vista points; Agricultural uses as follows: Field and seed crops, Truck crops,
Horticultural crops, Orchards and vineyards, Pasture and rangeland, Tree farms, Fallow lands. (Ord. 9461
(part), 1976; Ord. 9385 tj 2 (part), 1974)
1
. mafler21.34 P-M PLANNED INDU.AL ZONE
2 1.34.070 Permitted uses
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The fdowing uses are permitted in the P-M zone withaut the granting of a conditional use pennit:
Research and testing facilities; Manufacturing and processing facilities; Storage, wholesale and distribution
facilities; Administrative offices associated with and accessory to a permitted use; On-site recreational facilities
intended for the use of employees of the planned industrial zone; Business and professional offices which are
not retail in nature, do not cater to the general public, and do not generate walk-in or drive-in traffic, and are
incidental to the industrial uses in the vicinity as follows:
Accountants, Administrative offices, Advertising agencies, Advertising-direct mail, Agricultural consultants,
Airlines offices, general offices, Air courier service, Answering bureaus, Appraisers, Arbitrators, Architect
design and planners, Attorney services, Attorney (no legal clinics), Audio-visual services, Billing service,
Blueprinters, Bookkeeping service, Building designers, Building inspection service, Burglar alarm systems,
Business offices for professional and labor organizations, Business consultants, Civil engineers, Collection
agencies, Commercial artists, Commodity brokers, Communications cotwultants, Computer programmers,
Computer service (time-sharing), Computer system, Construction manager, Corporate headquarters office,
Corporate travel agencies and bureaus, Credit rating service, Data communication service, Data processing
service, Data systems consultants, Diamond and gold brokers, Display designers, Display services, Drafting services, Economics research, Educational consultants, Educational research, Electric contractors (sales and
administrative offices only), Electronics consultants, Energy management consultants, Engineering offices,
Environmental services, Escrow service, Estimators, Executive recruiting consultants, Executive search
office, Executive training consultants, Export consultants, Financial planners and consultants, Fire
protection consultants, Forecl0s;ure assistance, Foundationeducational research, Franchise services, Fund-
raising counselors, Gemologists, Generat contractors (no equipment storage permitted), Geophysicists,
Government contract consultants, Governmental agencies (general and administratiwe offices only),
Graphics designers, Human factors research and development, Human services organization (administrative
offices only), Importers, Industrial medial (workers comp.), Incorporating agency, Information bureaus,
Insurance companies (administrative offices only), Interior decorators and designers (no merchandise storage permitted), Investigators, Investment advisory, Investment securities, Labor relations consultants,
Leasing services, Lecture bureaus, Literary agents, Magazine subscription agents, Mailing list service,
Management consultants, Manufacturers agents, Marketing research and analysis, Message receiving
service, Mutual funds, Patent searchers, Pension and profit sharing plans, Personal service bureau,
Photographic (industrial and commercial only), Printing services, Product development and marketing,
Public relations services, Public utility companies, Publicity services, Publishers representatives, Radio
communicatfons, Real estate brokers (commercial and industrial only), Real estate developers, Recording service, Relocation service, Repossessing service, Research labs, Retirement planning consultants, Safety
consultants, Sales training and counseling, Searchers of records, Securities systems, Security firms, Sound
system consultants, Space planning consultants, Space research and developments, Stock and bond
brokers, Surveyors, Tax service and consultants (no consumer oriented uses), Telephone cable companies,
Telephone system, Title companies, Tour operators, Trademark consultants, Translators and interpreters,
Trust companies,
Uses substantially similar to those identified above if approved by the planning director; Government facilities
and offices; Accessory uses and structures where related and incidental to a permitted use; Signs subject to the
provisions of Chapter 21.41; Satellite television antennae subject to the provisions of Sectlon 21.53.130 of this code; Onshore oil and gas facilities subject to the provisions of Section 21.42.010(15). (Ord. NS-675 5 76
(part), 2003; Ord. NS-87 5 5,1989; Ord. 9804 6; (part), 1986; Ord. 9785 5 21,1986; Ord. 9693 5 1 (part),
1983)
Chapter 21.36 P-U PUBLTC ~UTYZONE
21.36.020 Permitted uses and, structu res In the P-U public utility#meonlythe rolbwing ufesand structwes maybe permitted subject to the
requirements of this chapter and to the requirements of Chapters 21.41 and 21.44: Generation and transmission
of electrical energy; Public utility district maintenance, storage and operating facilities; Governmental
maintenance and service facilities; Processing, using and storage of: Natural gas, Liquid natural gas, Domestic
and agricultural water supplies; Using and storage of fuel oils; Energy transmission facilities, including rights-of-
way and pressure control or booster stations for gasoline, electricity, natural gas, synthetic natural gas, oil or
other forms of energy sources; Petroleum products pipeline booster stations; Agriculture: Only the following
agricultural uses, and buildings accessory to such agricultural uses, are permitted in the P-U zone: Field and
seed crops, Truck crops, Horticultural crops, Orchards and vineyards, Pasture and rangeland, Tree farms, Fallow
lands, Greenhouses; Recreational facilities (public or private, passive or active); Wastewater treatment, disposal
A-23
or redamation facilities; Any other use whkh the planning commission or city council may determine to be
simhr to the permitted uses In the zone and to fan within the Intent and purposes of tho zone; Providing there shall not be permitted any use whkh creates noxious gas or odor, excessive sound vibration or significant
atmobpherk pollution; Signs subject to the provisions of Chapter 21.41; Satellite television antennae subject to the provklons of Sectim 2L53.130 of thk code. (Ord. 9804 3 6 (part), 1986; Ord. 9785 5 22,1986; Ord. 9674 0 2 (part), 1983; Ord. 9507 3 4,1978; Ord. 9441 3 1 (part), 1975: Ord. 9268 1 (part), 1971: Ord. 9060 5 1391)
chapter 21.42 mmmm USES
a.42.010 Perm itkd use S
All of the following in all matters diredly related thereto are declared to be uses possessing characteristics of
such unique and special form as to make impradical their being induded automatically in any classes of use as
set forth in the various zones herein defined, and the authrHy fw the iocatim and Operation thereof ShaU be
subject to review and the issuance of conditional use permits. It is also intended for uses whose approximate
location is indicated in the general plan, but whose exact location and arrangements must be carefully studied. In granting the permit, certain safeguards to protect the health, safety and general welfare may be required as
conditions of approval. The following uses may be permitted by approval of a conditional use permit in the
following zones: 1. R-A (residential-agricultural) zone only:
2. All zones including residential, with the exception of the community facilities zone (Chapter 21.25) in
whkh all uses must be speafically allowed by Chapter 21.25:
(A) Temporary public dumps;
(A) Cemeteries,
(6) Churches,
(C) Public and private schools, (D) Repealed by Ord. NS-56 5 2,
(E) Golf courses (except as may be approved as part of a planned community development), (F) Greenhouses greater than two thousand square feet in area and packing or sorting sheds greater than six hundred square feet in area subject to the following conditions:
i. Lighting to be directed away from nearby residences and shall not create undue
illumination
ii. Fans shall not create a noise nuisance to nearby residences
iii. Driveways shall be improved with dust control material and be maintained
iv. Structure, including panels or coverings, shall be maintained and not become a safety
hazard or nuisance to the neighborhood
v. The approving conditional use permit resolution shall contain the time limits of the permit and the provisions for periodic review,
(G) Repealed by Ord. 9564 5 3,
(H) Overnight campsites. (I) Public buildings,
(1) Accessory public and quasi-public utility buildings and facilities including, but not limited to, water wells, water storage, pump stations, booster stations, transmission or distribution
electrical substations, operating centers, gas metering and regulating stations, or neighboring
telephone exchanges, with the necessary apparatus or appurtenances incident thereto,
(K) Private zoos; provided the property for such private zoo has a minimum of twenty thousand
square feet, no animal is kept within twenty feet of any property line, and a valid wild animal
permit has been isswd by the state, (L) Aquaculture: The cultivation of aquatic organisms both in inland waters and the open sea,
(M) Temporary agricultural farmworker housing in all zones except residential (unless exempt from
a conditional use permit pursuant to Government Code Section 65589.4) approved by the city
council following recommendation of the planning commission at a duly noticed public hearing; 3. R-A commercial or industrial zones: nurseries and nursery supplies;
4. R-P (residentilprofessional) commercial and industrial zones:
(A) Mortuaries;
5. All zones except residential and the Community Facilities Zone (Chapter 21.25) unless specifically allowed by Chapter 21.25.
6. Industrial zones only:
(A) Repealed by Ord. NS-18 0 1,
(B) Auto storage or impound yards,
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(C) Kennels,
(D) Auto wrecking yards,
(E) Transit storage (permitted in P-M (planned industrial) zone without conditional use permit),
(F) Newspaper, periodical and book publishing and printing, and bookbinding,
(G) More than one satellite antenna per use subject to limitations found in Section 21.53.130(e)(3)
(H) Specified hazardous waste facilities
7. Automobile service stations may be permitted by conditional use permit in any zone other than an R
(residential) or a P (professional) zone. "Automobile service stations" are defined as retail business
establishments limited to the sale of motor fuel, the supply of goods and services generally required in
the operation and maintenance of automotive vehicles, and the fulfilling of motorist's needs. These may
include sale of petroleum products; sale and servicing of tires, batteries, automotive accessories and
replacement items; washing and lubrication services; the performance of minor automotive
maintenance. "Automobile service stations"as used in this chapter does not include chain, automatic or
coin-operated washrack, or automobile sales.
R-3, R-P, RD-M, C-2 and P-C zones only:
(A) Residential care facilities serving more than six persons.
(B) Professional care facilities;
8.
9. Recreational vehicle (RV) storage may be permitted by conditional use permit in the following zones
only: R-3, R-P, RD-M, CL-R, C-2, C-M, M and P-M.
10. V-R, R-P, R-3, RD-M, R-T, C-T and C-2 zones only:
11. R-T, C-LR, C-1, C-2 and P-M zones only.
12. R-3, RD-M, R-T, C-LR and C-T zones only.
13. Open Space and Public Utilities Zones Only.
(A) Time-share projects as defined by Section 21.04.357 of this code.
(A) Hotel and motel uses as defined by Sections 21.04.185 and 21.04.270 of this code.
(A) Bed and breakfast uses as defined by Section 21.04.046 of this code.
(A) The display and sale of aquaculture products grown on the premises. In considering the
appropriateness of such facility the minimum following criteria shall be considered:
(i) Safe access,
(ii) Adequate parking,
(iii) Location and appearance of structure or facility,
(iv) Appearance and location of signs,
(v) Compatibility,
(vi) Scale of operation;
14. In the C-M, M and P-M zones, on-shore oil and gas facilities including, but not limited to, processing
plants, refineries, storage facilities, transfer stations, pipelines, warehouses, offices, tanker terminals,
helicopter pads and the like are prohibited except upon findings by the city council that:
(A) Approval of the proposed project and facilities will pose no danger to life and property to
(B) Approval of the proposed project will not pose a potential threat of damage or injuries to
(C) The benefits of the proposed project clearly outweigh the possible adverse environmental
(D) There are no feasible alternatives to the proposed project, and
(E) The location and approval of the on-shore facilities at the particular location clearly outweigh
residents of the neighborhood, community or city,
nearby residents,
effects,
any potential harm to public health, safety, peace, morak, comfort and general welfare of
persons residing or working in the neighborhood or community and will not be detrimental or
injurious to property in the neighborhood, community or to the general welfare of the city.
Such facilities shall require a planned industrial permit pursuant to Chapter 21.34 and conditional use permit
pursuant to Chapter 21.50;
15. All zones except open space:
(A) Biological habitat preserve, as defined by Section 21.04.048 of this code.
(B) A conditional use permit shall not be required when a biological habitat preserve is associated
with a development proposal otherwise requiring environmental review and discretionary
approval by the city, or a coastal development permit.
environmentally sensitive habitat areas and wetlands not permitted elsewhere in the certified
local coastal program.
(C) Nothing in this section shall be construed as permitting encroachment or impacts to
A-25
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16. All zones. Wireless communkation fadim, which must comply with city candl POI~~ Statement No.
64. (Ord. NS-702 55 1,2, 2004; Ord. NS-675 55 38,76 (part), 79 (part), 80 (part), 81 (part), 2003;
Ord. NS-579 55 5, 6, 2001; Ord. NS-439 S, 12, 1998; Ord. NS-378 55 1--3, 1996; Ord. NS-322
Ord. NS-87 5 1, 1989; Ord. NS-815 2, 1989; Ord. NS-56 5 2, 1989; Ord. NS-19 5 1,1988; Ord. NS-18 5 1, 1988; Ord. 5072 4 2,1986; Ord. 9809 5 4, 1986; Ord. 9800 55 13,14, 1986; Ord. 9707 5 1,1984;
Ord. 9687 5 1, 1984; Ord. 9663 5 2,1983; Ord. 6066 5 2,1982; Ord. 1256 55 7 (part), and 13 (part),
1982; Ord. 9571 5 1,1980; Ord. 9564 5 3,1980; Ord. 9541 5 1,1979; Ord. 9537 55 3,4,1979; Ord.
9527 5 7, 1979; Ord. 9522 5 1, 1979; Ord. 9513 5 5, 1978; Ord. 9509 5 1, 1978; Ord. 9507 55 5, 6, 1978; Ord. 9501 5 2,1978; Ord. 9498 5 5,1978; Ord. 9480 55 2,3,1977; Ord. 9466 5 1, 1976; Ord.
9455 5 8,1976; Ord. 9427 5 8,1975; Ord. 9356 5 2,1973; Ord. 9350 5 1, 1973; Ord. 9342 5 1,1973;
Ord. 9297 (part), 1972; Ord. 9274 5 1,1971; Ord. 9252 3 1 (part), 1970: Ord. 9249 5 1,1970; Ord.
9241 5 1, 1969; Ord. 9239 5 2, 1969; Ord. 9212 5 1, 1968; Ord. 9205 5 1, 1967: Ord. 9090 55 2, 3:
Ord. 9060 5 1400)
2, 1995; Ord. NS-284 5 3,1994; Ord. NS-283 5 2, 1994; Ord. NS-208 5 2,1992; Ord. NS-179 5 2, 1991;
Ckpter 21.46 YAROS
e h&&t Ilm& Roof structures specifically for the housing of elevators, stairways, tanks, ventilating fans or similar equipment
required to operate and maintain the building, fire or parapet walls, skylights, architectural features or towers,
flagpoles, chimneys, smokestacks, wireless masts and slmHar stmtues may be'erected above the height limits
prescribed in this title but no roof structure or any other space above the height iimit prescribed for the zone in
which the building is located shall be allowed for the purpose of providing additional floor space, or be taller than
the minimum height requirement to accommodate or enclose the intended use, However, the exception in this
section does not apply if there is a specific provision elsewhere in this title for the protrusions under
consideration. (Ord. NS-675 5 41,2003; Ord. NS-240 5 9,1993: Ord. NS-204 5 12,1992: Ord. 9060 5 1601)
Chapler21.53 USES EN- Y
21.53.080 Public utilities
The provisions of this title shall not be construed to limit or interfere with the installation, maintenance and
operation of mutual water companies or public utility pipe lines and electric or telephone transmission lines, or
railroads, when located in accordance with the applicable rules and regulations of the public utilities commission
of the state of California within rights-of-way, easements, franchises or ownerships of such public utilities. (Ord.
9804 5 5 (part), 1986; Ord. 9060 5 1506)
130 satellite bekyis@n antenna i- The purpose and intent of serakns 21.53.130 through 21.53.150 promulgating satellite televMon antenna
regulations are to set fww dearly defined health, safety or -tic obfedves of the city which do not operate
to impose unreasonable limitations on, or prevent, reception of satellitedelivered signals by antennas or to
impose costs on the users of such antennas that are excessive in light of the purchase and installation cost of the equipment, while recognizing that the following standards are necessary and important in preserving the health, safety or aesthetic qualities of the community and varbus zones in which satellite television antennas are
to be located. The further intent and purpose of Sectbns 21.53.130 through 21.53.150 is to promote the orderly
and aestheticat& pleaisingj installation and w;e of satellite television antennas In all zones while ptoMiUng to the maximum extent possible unsightly antennas not screened (fom public view or located in areas where they present the lewt intrusive appearance to the neighborhood, community and the public. (Ord. NS-100 5 2,1990)
Title 22 HISTORIC PRESERVATION
C14apfer22.02 GE"L ~UU770NANDADMINI~TlON
27 02.040 kfinitiory
For the purpose of this chapter, the kllowing words and phrases shall have the fdlowing meanings:
1. "Commission" means the historic preservation commission established by this title. 2. "Historic resource" means sites, places, areas, landscape, buildings, structures, signs, features, or other
objects of scientific, aesthetic, educational, cultural, architectural, or historic significance to the citizens
of the city and includes both historic landmarks and historic districts.
A-26
3. "Historic site" means any parcel or portion of real property which has spedal character or special
historic, cultural, archeological, paleontological, architectural, community or aesthetic value.
4. "Historic landmark" means any property or improvement, manmade or natural, which has special
historic, cultural, architectural, archeological, or community interest or value as part of the
development, heritage or history of the city, the state of California, or tJw nation, and that has been
designated as a historic landmark pursuant to this title. "Historic district" means any area which contains several historic resources or landmarks which have
special character or special historical value, or which represent one or more architectural periods or
styles typical to the history of the city, that has been designated a historic district pursuant to this title.
6. "Alteration" means any change or modification, through public or private action, of any historic
resource, or of any property located within a historic district, including, but not limited to, exterior
changes to or modifications of a structure or any of its architectural details or visual characteristics,
including paint color and surface texture, grading, surface paving, new structures, cutting or removal of
trees and other natural features, disturbances of archeological sites or areas, and the placement or
removal of any objects such as signs, plaques, light fixtures, street furniture, walls, fences, steps,
plantings, and landscape accessories affecting the historic qualities of the property. (Ord. NS-433 5 2
(part), 1997: Ord. NS-1418 1,1991; Ord. 9835 5 1,1987; Ord. 9776 g 1 (part), 1985)
5.
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Contact List
c
c
Mr. Joel Chavez
Government Sales
Verizon Wireless
Phone: 619-742-0222
Email: Joel.Chavez@VerizonWireless.com
Mr. Christian Thornley
Marketing Analyst: North America Business Development Qualcomm, Inc.
Direct: 858-658-2809
Email: cthomle@qualcomm.com
Mr. Lev Gonick
OneCleveland
Lev.gonick@case.edu
Mr. Brad Mayor
Chaska.net representative
bmayor@chaska.net
Mr. Joel Hobson
Spokane Hotzone
j hobson@spokanecity .org
Mr. Esme Vos
Muniwireless
info@muniwireless.com
Mr. Greg Richardson
President, Civitium LLC
greg @civitium .com
Peder Norby
Executive Director Downtown Encinitas Mainstreet Association
760-943-1990
Dianah Neff
Chief Information Officer, Philadelphia
wirelessinqui res@phila.gov
Mr. Kevin Lyman
Sr. Account Executive Wireless Facilities, Inc. (WFI) Direct: 858-228-2710
Email: kevin.lyman@wfinet.com
Comments: Wi-Fi wireless communications vendor
B- 1
- Capt. Dale Stockton
Police mcer
Carlsbad Police Department
Direct: 760-931-2168
Email: dstoc@ci.carlsbad.ca.us
Comments: Responsible for Carlsbad PD wireless communications
-
B-2