Loading...
HomeMy WebLinkAbout2011-02-15; City Council; MinutesMINUTES SPECIAL MEETING: CITY COUNCIL ANNUAL WORKSHOP AND PLANNING MEETINGS DATES: FEBRUARY 15 and 16, 2011 TIME: 8:30 AM TO 4:00 PM PLACE: ENCINA WASTEWATER AUTHORITY BOARD ROOM, 6200 ENCINAS BOULEVARD The Mayor called the meeting to order on February 15, 2011 at 8:30 a.m. All Council Members were present. Council adjourned to Closed Session at 8:30 a.m. Mayor Hall reconvened the Council meeting at 8:51 a.m., and adjourned to the Special Meeting of the Carlsbad Municipal Water District at 8:56 a.m. The Mayor reconvened the Special Council Meeting at 8:58 a.m. with all five Council Members present. In addition to Council the City Manager, City Attorney, Senior Deputy Clerk and Organizational Consultant Michele Tamayo were present. Mayor Hall gave an opening address to the Council, encouraging Council to build on existing strengths. He added that he would like to move forward to create a new business model for the city with a "can- do" spirit. He also said he would like to focus on the economy. Ms. Tamayo reviewed the agenda and guidelines for the meeting, and explained the goals and objectives. City Manager Lisa Hildabrand reviewed the city's organizational chart with Council and referred to the consolidated staffing changes that eliminated 25 positions. She also discussed the recent public survey results with Council. Ms. Hildabrand introduced Assistant City Manager John Coates and Deputy City Manager Cynthia Haas, who provided overviews of the accomplishments of and challenges facing the departments that report to each of them. In response to a question from Council Member Douglas, Community and Economic Director Gary Barberio explained that staff is on schedule with the development review process and its 18-month implementation plan. Council Member Douglas also asked how staff was preparing for the elimination of Community Development Block Grant Funding. City Council Annual Workshop and Planning Meetings February 15 & 16 2011 Housing and Neighborhood Services Director Debbie Fountain explained that these funds are received on annual basis and staff does not know what Carlsbad will receive until the funding has been allocated. Budget adjustments are made once staff is informed. Discussion ensued on the various funds that comprise the operating budget for the Housing and Neighborhood Services Department. Mayor Pro Tern Kulchin asked for an itemized listing of the funds used to comprise every city department budget. Mayor Hall further clarified Ms. Kulchin's request and asked for an overview of General Funds versus Operating Funds. Deputy City Manager Cynthia Haas provided an overview of the city's reorganization and explained that a plan regarding existing and potential services is under evaluation. Ms. Hildabrand said that this plan will be presented to City Council with the budget presentation at the end of June. Mayor Hall called for a recess at 10:30 a.m. and reconvened the meeting at 10:40 a.m. Police Chief Gary Morrison and Fire Chief Kevin Crawford also listed their respective department's accomplishments and future challenges. Ms. Hildabrand reviewed the city's economic history with a PowerPoint presentation (on file in the Office of the City Clerk). Mayor Hall called for a recess at 11:23 and reconvened at 11:45 a.m. Ms. Tamayo discussed the role and relationship between the Council and City Manager. Discussion ensued among Council Members and the City Manager about the amount of time it takes to process a project, and the number of studies and analyses that are conducted before a project is implemented. Discussion also ensued regarding the possibility of holding briefings for Council meetings at the Faraday Administration Building. Mayor Hall called for a recess at 12:30 p.m. and Council reconvened at 12:33 p.m. Finance Director Chuck McBride gave Council a budget review and the 10 year forecast (on file in the Office of the City Clerk). He explained that the budget reflected a change showing that funds allocated to the golf course as an ongoing expenditure and is no longer shown as a loan. PUBLIC COMMENT Mike Howes of Howes, Weiler and Associates provided Council with a letter (on file in the Office of the City Clerk), suggesting possible development process changes for small businesses. City Council Annual Workshop and Planning Meetings February 15 & 16 2011 Mike Reynolds representing the Building Industry Association asked Council to consider a fee deferral for development fees for industry. Ms. Tamayo presented Council with a handout for elected officials regarding how to respond to economic challenges (on file in the Office of the City Clerk). Discussion ensued regarding managed services for city projects and a request for the City Manager to provide Council with data on other cities such as Carlsbad who have successfully implemented projects using city staff that have now chosen to contract out those services. Council also asked for a list on the status of city projects that had been previously approved. Mr. Barberio gave Council a presentation on the economic development work plan, providing a handout (on file in the Office of the City Clerk) for Council to review. Mayor Hall, Mayor Pro Tern Kulchin and Council Member Douglas expressed an interest in assisting staff when meeting with large corporations looking to locate in Carlsbad or looking to remodel existing facilities. Mayor Hall called for a recess at 2:55 p.m. and reconvened the Council at 3:11 p.m. Based on guidelines provided by Ms. Tamayo, Council determined its prioritized project list for the coming year. Council Members discussed the merits and importance of each project as it reviewed the list of potential projects. At the suggestion of City Attorney Ball, Council removed the Short Term Vacation Rental Policy from the project list. Mr. Ball will return to Council at a future date with a draft that will define the language in the city's Ordinance regarding this type of rental property per state law. Mayor Hall recognized Ms. Thelma Hayes in attendance and called upon her for input. Ms. Hayes thanked Council for its interest in pedestrian issues and said that this year was the 23rd anniversary of the first Pedestrian Master Plan adopted by the City. She added that Council should treat all citizens equally by providing community centers in all quadrants of the city. Council determined the following project goals for the coming year: • Economic Development • Village Main Street Program • Manzano Land Swap with the State and Carlsbad Blvd. Realignment City Council Annual Workshop and Planning Meetings February 15 & 16 2011 • Traffic Management System • City Owned Real Estate Master Plan • Lighted Pedestrian Crosswalks in Carlsbad Village and on Carlsbad Boulevard Ms. Tamayo asked Council Members to explain why a selected project was important. Council Member Packard stated the city needed to look at all city-owned real estate and create a strategy for each property's highest and best use. He asked for a real estate workshop. Mayor Hall stated he would like to see the Village Main Street Program clearly defined and implemented. He suggested the city contract with someone who has expertise in this field to enable the program to become self-sustaining. Council Member Blackburn stated he would like the City to look at strategic purchases of open space property if opportunities arise. He also suggested that a review of in-house and volunteer experts review the property before purchase. Council Member Douglas clarified that some open space properties are able to be built upon, but citizens have informed her they are interested in the city purchasing open space property to leave "as is". Mayor Pro Tern Kulchin stated she wanted the Village to be pedestrian-friendly by identifying those areas that could use lighted pedestrian crosswalks. Council concurred that continued discussion was needed on the project goals and it would meet at 8:30 a.m. on February 16, 2011 in the Encina Wastewater Authority Board Room, 6200 Avenida Encinas. Council adjourned its meeting at 4:40 p.m. City Council Annual Workshop and Planning Meetings February 15 & 16 2011 Mayor Hall called day two of the City Council Annual Workshop and Planning Meeting to order at 8:35 a.m. on Wednesday February 16, 2011. All Council Members were present. PUBLIC COMMENT Ms. Tracy Black spoke in favor of a memorial for former City Treasurer Mac Me Sherry. Consultant Michele Tamayo reviewed the workshop actions of February 15, 2011 (on file in the Office of the City Clerk). Mayor Hall asked if staff could pull together financial operations costs from local cities prior to establishing the 2011-12 Budget. He noted that this data would give the Council a regional standard of comparison. Council concurred to remove the following from their list of 2011-12 Projects: "RV Parking in the City", and "Reworking the Oak Yard". In addition, Council agreed that "Campaign Signage" could be trailed to the end of 2012. PUBLIC COMMENT Mr. Ed Scarpelli spoke in favor of the purchase of open space. Kasey Cincerelli spoke in favor of the purchase of open space and spoke against the restrictions on Village H. City Manager Lisa Hildabrand listed the following workshops for Council input: March 15, 2011 Prop D and Alga Norte Pool. March 29, 2011 Solid Waste and Budget/Financial Discussion April 2011 Car Country/Sign Issues TBD Real Estate Assets TBD Golf Course Renovations Council Member Packard expressed concerns regarding additional expenditures. Mayor Hall asked that furloughs and contract employees be discussed at the Budget Workshop. Mayor Pro Tern Kulchin asked that a policy regarding retired employees returning to work at the City be drafted. Mayor Hall noted that a conversation regarding Envision Carlsbad 3 cost and timing be initiated. He asked that Community and Economic Director Gary Barbaric give an update on this work. City Council Annual Workshop and Planning Meetings February 15 & 16 2011 Mayor Hall stated that Village business and property owners need to become involved in the Main Street project. He advised that the City could only participate for a limited time. Mayor Hall thanked the Council and Staff for the workshop. The Meeting was adjourned at 10:00 a.m. Freisinger Deputy City Clerk irraijte M. Wood, CMC City Clerk City of Carlsbad Organization Chart CITY OF Traffic Safety Commission | Underground | | Utility Advisory |< I Committee | CARLSBAD ELECTORATE Housing Commission Housing & Redevelopment Commission_.., ... Planning Commission Carlsbad Tourism B.I.D. Advisory Board L J Deputy City Manager • Investment Committee • Carlsbad Tourism Business Improvement District • Skelly Hearing Officer Transportation Utilities Public Works Finance Human Resources Information Technology Property & Environmental Management Fire Police Public Safety Internal Services Arts Commission I Historic Preservation | Commission | Library Board I of I Trusteesi 1 p — — «_» .W _•. — —. - (Serra Cooperative | Library System | Advisory Board Assistant City Mana*— Parks & Rec Commission Senior Commission I Beach Preservation 1 Committee L. w M. ' ... _ ^_ „ Legislative Platform Chamber Intergovernmental Relations Committee League of California Cities Liaison Community & Economic Development Housing & Neighborhood Services Parks & Recreation Library & Arts Community Development Community Services KEY Elected Council Appointed [T ~ j Reporting Relationship Programs Revised Feb. 2011 City Operations Communications Kristma Ray --*-*— City Manager i Lisa Hiltiabmnd Library & Cultural Arts Heather Pizzuto Director Cultural Arts Literacy Community Outreach Programs Media Services Children Circulation Reference Genealogy Assistant City Manager John Coates Parks & Recreation John Coates Acting Director Park Development Park Maintenance Beach/Lagoons Liaison Senior Services Recreation Trails/Open Space Special Events Community & Economic Development Gary Barberio Director Building & Code Enforcement Development Services Economic Development Land Use Engineering Planning Housing & Neighborhood Services Debbie Fountain Director Community Engagement Neighborhood Resources Grants and Housing Development Housing Rental Assistance Police Gary Morrison Chief \ investigations Traffic Community Services • Communications ^^^H 1 ':; ; : Fire Property & Environmental Management Kevin Crawford David Mauser Chief Director Fire Prevention Emergency Preparedness Administration Fire Operations Real Estate Fleet Facilities Storm Water Habitat Management Environmental Permitting Green House Gases Transportation Utilities Skip Hammann Glenn Prunn Director Director Traffic Water Street Wastewater Maintenance Solid Waste ConstructionManagement Conservation & Inspection Pro9rams Business Systems Contracts Information Technology pww« • Records Lorraine Wood - Human Resources Gordon Peterson Julie Clark Director Director Geographic Information Systems Applications & Information Enterprise Systems & Client Support Recruitment Employee & Labor Relations Benefits Compensation Workers Comp Training & Development A*r t T \ Finance Chuck McBride Director Accounting Revenue Management Purchasing Risk Management Internal Audit Budget i > <-k r CARLSBAD ,1TV oc DEPARTMENT AT A GLANCECITY OF CARLSBAD Communications Department Manager: Kristina Ray Employees: 2.75 FY 10-11 Budget: $691,628 • Community outreach and involvement • Media relations • Website and social media • City messages and brand • Newsletters, brochures, fact sheets and video • Government cable channel • Emergency communication • Employee communication 2010 Accomplishments • Consolidated city flyers and bill inserts into a unified bi-monthly newsletter to more efficiently and effectively deliver news about city services, issues and programs to all city households • Taking advantage of recent changes in communication technology, launched a new online city newsroom featuring the latest news headlines, videos and links to social media sites • Achieved a 79 percent level of satisfaction with city-resident communication and a 74 percent level of confidence in city government, as measured by the annual resident satisfaction survey • Created a city welcome guide and mailed bi-monthly to those who have recently moved to the city, fostering an increased sense of community connection with new residents • Supported major citywide initiatives and events, including Envision Carlsbad, the Joint First Responders Training Facility, economic development efforts and opposition to the proposed power plant • Produced more than 150 news stories highlighting city issues, programs and services Ch a I lent] es/Tren ds • Increasing the city's role as a direct provider of news and information, feeding new social media channels and enabling residents to share information with their online networks • While developing new information channels, maintaining traditional methods (media, newsletters, printed materials) for the 30 percent of city residents who do not use the city website • Maintaining public trust in the face of increased media "watchdog" focus on negative news about government C,TY OF DEPARTMENT AT A GLANCE CARLSBAD Community & Economic Development Director: Gary Barberio Employees: 57 FY 10-11 Budget: $7,635,347 • Building & Code Enforcement • Development Services • Economic Development • Land Development Engineering • Planning • South Carlsbad Redevelopment Area 2010 Accomplishments • Continued efforts to streamline & increase efficiencies: o Development Review Process Working Group Recommendations - 2/3rds complete o Completed outreach with Car Country Working Group (summary report pending) o Transitioned certain Storm Water inspections to Building (eliminated contract) o Initiated new streamlined process for retaining walls o New expedited Fire Prevention plan review process • Greatly enhanced Economic Development outreach & communication efforts o CBJ feature article, Development Review Team, Business Assistance Team • Significant Planning-related code amendments and documents completed: o New General Commercial (GC) Land Use Designation o 2005-2010 Housing Element approved and certified o Water Efficient Landscape Ordinance adopted o New Airport Land Use Compatibility Plan approved o Building Height, Inclusionary Housing, & Miscellaneous Code changes approved • Completed significant work on Envision Carlsbad General Plan Update program: o Community Vision Report accepted by City Council o Phase II Consultant contract approved o Working papers (4 of 7) completed by ECS Challenges/Trends • Continue to foster new ways to ensure a strong economic & employment base • Enhance efforts to streamline, improve efficiencies, & increase timeliness within the city's development review process • Transition to "buildout" - Focus on infill/redevelopment; being flexible, proactive, & responsive to change • Continue to respond to & implement new state & federal mandates: o New building & fire code, clean water, airport planning, climate action planning, green house gases, housing, water efficiency, etc. CITY OF DEPARTMENT AT A GLANCE CARLSBAD Finance Department Director: Chuck McBride Employees: 31.5 FY 10-11 Budget: $5,474,991 • Long-Range Financial Planning and Budget Management • General Accounting and Reporting • Assessment District/Community Facilities (CFD) Administration • Procurement • Receiving, Messaging and Mail Services • Risk Management 2010 Accomplishments • Worked closely with Human Resources, Information Technology Services, and citywide stakeholders in the development and implementation of the Human Capital Management System (HCMS) • Provided financial support to citywide departments and the Council in the evaluation of water and wastewater utility rates, golf course operations, and numerous other projects that affect city residents • Managed the capital and operating budget process to ensure that increasingly scarce resources were effectively balance with competing needs Challenges/Trends • Finance will continue to provide support to the HCMS project, balancing limited staff time between this project and other major functions, such as budgeting and financial reporting • Prepare balanced operating and capital budgets in an environment that will offer continuing economic and legislative challenges • Increase efficiencies in business processes, including paperless payroll processing for employees and online bill paying alternatives for residents • Continue to work with citywide departments to provide financial support for decision makers ,f r DEPARTMENT AT A GLANCE.vL W CITY OF ^ CARLSBAD Fire Department Chief: Kevin Crawford Employees: 89.92 FY 10-11 Budget: $16,921,360 • "All Risk" Fire Department safeguarding lives, property and our environment through 24-hour fire, rescue and Emergency Medical Services • Fire Prevention • Citywide Emergency Preparedness, including the Community Emergency Response Team (CERT) and Hazard Mitigation Programs • Weed Abatement Program 2010 Accomplishments • Efficiency partnering with other agencies in fire operations and procurement • Regionalize Annual Fire Training Plan, including identification of Federal and State training Mandates, developed a streamlined program to meet the mandates and tailored the training to maximize in-district training • Exercised the City Emergency Operations Center in statewide and local emergency drills • From FY 08 through FY 10, applied for and awarded approximately $200,000 in Homeland Security Grant funds for Fire, Police and community emergency preparedness planning and equipment • Conducted a comprehensive review of the new 2010 Federal and State Fire Codes to identify required local amendments for FY 11 adoption • Implemented and achieved functional consolidation of several administrative functions between North County Dispatch JPA and Heartland Dispatch JPA • In FY 11, applied for and awarded over $200,000 in Homeland Security Grant funds which will be expended during FY 12 for Fire and Police emergency preparedness planning and equipment • Developed, and will be submitting for adoption and implementation, the 2010 addition of the California Fire Code, which contains all required local amendments Challenges/Trends • Maintain current service delivery in light of financial impacts at state and local levels, including funding and service reductions for CalFire, as well as funding and service reductions for neighboring fire agencies • Expand community outreach efforts, including partnering with the community in public education and service delivery • Successfully place into service the Joint First Responder Training Facility . C|TY OF DEPARTMENT AT A GLANCE CARLSBAD Housing & Neighborhood Services Director: Debbie Fountain Employees: 11.64 FY 10-11 Budget: $10,149,535 • Affordable Housing and Rental Assistance • Homebuyer Assistance Programs • Village Neighborhood Enhancements • Volunteer Carlsbad • Hiring Center • Community Relations/Neighborhood Liaisons • CDBG/HOME Programs • Community Activities Grants 2010 Accomplishments • Record breaking 105,185 hours of donated service providing net benefit of $2 million • Hosted first of two new family-friendly events in the Village - Halloween on Elm; second event to be held in March, 2011 - Experience the World in the Village; implemented through partnerships and use of existing resources, and in a very low cost fashion • Initiated development of a volunteer mediation program to provide alternative resources for resolving neighbor-to-neighbor dispute; low program cost • Concept plan to "re-purpose" Oak Maintenance Yard into cultural art/activity center • CDBG funds assisted approximately 2400 families with needed social/housing services Ch a lie i\q es/Tren ds • Increase in need for services with declining or neutral resources; creative solutions required to address need while managing citizen expectations • Identification and provision of effective and cost-efficient tools to help people help themselves; provision of services, connections, problem-solving, etc. • Expansion of involvement of volunteers with special skill sets in provision of city services • More complex community problems; require collaborative problem-solving with the community and through partnerships • Enhanced community engagement and outreach services; better connections • Building community and strong relationships • Working in partnership with those who live, work and play in Carlsbad to improve or enhance the quality of life and sense of community for residents; neighborhood assistance programs • Voluntary code compliance through education and self-help tools vs. code enforcement DEPARTMENT AT A GLANCE CARLSBAD Human Resources Director: Julie Clark Employees: 10.5 FY 10-11 Budget: $5,167,361 • Employment and Workforce Planning Employee Training and Development • Compensation and Benefits • Employee and Labor Relations 20 1 0 Accomplishments • Continued to coordinate city-wide efforts to unfund/eliminate a total of 24.75 positions across the organization over the last three fiscal years, resulting in overall savings of approximately $1,855,000 • Assisted City Council in efforts toward pension reform • Worked with Finance Department to conduct review of all HR, payroll and timekeeping procedures to streamline business processes • Began work on HCMS project, working toward August 2011 go-live date Challenges/Trends • HCMS project: Internal staffing constraints in supporting the project Discovery of new "issues" that need to be addressed as a result of testing new software Coordination of changes brought about by the HCMS system with City's affected labor groups • Providing the City Council with useful, impartial information for decision-making in the labor relations arena • Continuing to work with departments to conservatively manage staffing needs DEPARTMENT AT A GLANCE CARLSBAD Information Technology CITY OF Director: Gordon Peterson Employees: 23.5 FY 10-11 Budget: $5,900,575 Connecting Carlsbad through information and technology services • Provide an up-to-date, reliable and secure infrastructure, delivering relevant, customer- focused technology tools and services • Deliver technology solutions that assist in the collection, integration, accessibility and presentation of information • Enhance the value of city information assets through mapping and analysis of spatial relationships 2010 Accomplishments • Leverage technology to drive efficiencies and improve service delivery o Ongoing deployment of the new Human Capital Management solution o Enhance network performance, security and adaptability • Improve how teams collaborate and share information o Create centralized web sites where teams share documents and capture relevant project information. Team sites being used today include CIP budgeting, 1-5 Widening, Carlsbad Blvd Realignment and Customer Relationship Management • Demonstrate continued cost reduction and service level improvement through strategic outsourcing of information technology solutions and services Ch a Hcng es/Tre n ds • Keeping up with the needs of the organization o Finding time to spend on high value projects o Helping staff be more connected and collaborative regardless of location o Meeting the need for faster Internet access and additional data storage • We live in an increasingly mobile and connected world. Consumer available smartphones and tablets are becoming viable computer platforms capable of running applications and accessing the web and data from anywhere, anytime. • "Cloud" delivery of information technology services and solutions is gaining momentum as agencies realize the efficiencies of a shared resource, cloud-based approach. • The volume and complexity of data needed to make decisions is continuously growing. Business users need more information than ever, and they need it faster. Simple, easy to access and easy to understand data promotes effective decisions. CITY OF DEPARTMENT AT A GLANCE CARLSBAD Library & Cultural Arts Director: Heather Pizzuto Employees: 114.75 FY 10-11 Budget: $10,539,373 • Provides educational, informational and recreational reading services • Provides print and online resources and computer access • Administers lifelong literacy and bilingual services • Offers community meeting facilities and a wide range of programs • Fosters awareness, appreciation and expression of cultural arts 2010 Accomplishments • Introduction of downloadable audio books and electronic communications such as text reference service to increase efficiency, maximize resources and meet community needs • Enhanced community connection through e-newsletters, Twitter, website enhancements • 25th anniversary of TGIF Jazz in the Parks, celebrated with record-breaking attendance • Merged two divisions to consolidate work product and manage increasing workload without additional staff Ch all em] es/Tren ds • Leverage technology to deliver greater efficiency and maintain high levels of service: Optimize productivity despite reduced staffing, provide self-service options, offer 24/7 services convenient to busy families and professionals Offer electronic formats that reduce processing, increase access and deliver greatest value • Preserve and expand regional partnering, consortium purchasing and resource sharing to maximize efficiency and leverage available funding • Meet continued demand for services and programs with funding challenges: Possible loss of all state funding for library services New funding sources needed to support donation-dependent programs such as TGIF, Three-Part-Art • Continuously reinvent Library and Cultural Arts services to meet community-driven needs, blend traditional and emerging formats (e.g. e-books) • Provide places and programs for community gathering CITY OF DEPARTMENT AT A GLANCE CARLSBAD Parks & Recreation Director: John Coates Employees: 133.71 FY 10-11 Budget: $13,804,681 • Provides and maintains diversified open space, parks, trails, street trees, medians and landscape services throughout Carlsbad • Provides oversight and management responsibilities for the Crossing Golf Course • Provides a broad spectrum of recreational and sports programs • Provides enrichment classes, life-long learning programs and camps for all ages • Provides staffing and operational support at community centers and parks • Coordinates Community Special Events • Offers Opportunity Grants to resident low income youth • Provides support to two Commissions and one Committee 2010 Accomplishments • Commissioned third party assessments of the Financial and Operations of Alga Norte Park and the Operations of The Crossings Golf Course • Transitioned the stewardship of approximately 600 acres of city-owned habitat preserves and coordination with beach and lagoon stakeholder agencies • Received HMP permit; developed 1-acre mitigation site and improved upland trails on Lake Calavera Trails • Completed major facility repairs and enhancements at Monroe Street Pool • Funded access to 120 programs for 107 children through Opportunity Grants Program • Conducted the first ever "Community Play Date" to showcase instructional class programming Ch a Uenges/Tren ds • Facilitate public/private partnerships in parks and recreation • Examine park planning, operations and maintenance in a strategic manner Maximize collective resources for multi-departmental special events • Continue progress on implementing cost recovery policy .. C|JY QF DEPARTMENT AT A GLANCE CARLSBAD Police Department Chief: Gary Morrison Employees: 164.83 FY 10-11 Budget: $28,402,231 • Emergency Services, Preventive Patrol and Traffic Enforcement • Investigations • Crime Prevention • Youth Explorer Program • Senior Volunteer Program • School Resource Officer Program 2010 Accomplishments • Carlsbad dispatchers answered 99% of incoming calls in 10 seconds or less, compared to a national standard of 90%. Officers responded to priority one calls in an average of 5.5 minutes, compared to a national standard of 7.1 minutes. • Carlsbad Police Department cost per capita, $262, is lower than the county average for similar agencies, $265. • Carlsbad's crime rate of 20.9 crimes per 1,000 population is one of the lowest in the county, and lower than the countywide crime rate of 26.1. Challenges/Trends • Carlsbad Police Department is using new approaches, such as community oriented policing and a more sophisticated type of crime analysis, to improve our services and achieve better results with fewer resources • The economic downturn has caused an increased demand for services and resources at a time when city resources are more constrained. • Adapting police resources to meet the changing needs of a built out community. C1TY OF DEPARTMENT AT A GLANCh CARLSBAD Property & Environmental Management Director: David Mauser Employees: 43.44 FY 10-11 Budget: $10,201,942 • Facilities Maintenance and Custodial Services • Fleet Management • Real Estate Management • Civic Projects • Environmental Management • Storm Water Protection • Habitat Management 2010 Accomplishments • Improved Fleet Management Implemented New Fleet Management Software Improved Vehicle Replacement Programming • Developed Departmental Strategic Plan Established Strategic Goals and Objectives Created New Organizational Structure Addressed Employee Development Needs Set Process Improvement and Streamlining Priorities • Acquired Agua Hedionda Channel Dredge Project Mitigation Site • Removed AH Lagoon and Carlsbad Beach from Federal Impaired Waters List • Finalized Acquisition of Alemir/Lennar HMP Core Area Property Challenges/Trends • Continue Streamlining of PEM Operations and Procedures • Generate New Revenue Sources Maximize Utilization of City Properties Increase Usage of Grants • Improve Sustainability of City Operations Increase Renewable Energy Generation and Energy Efficiency Improvements Implement Lifecycle Management Strategies for Fleet and Facilities Implement Civic Projects Construction Program • Maintain Compliance with New/Evolving Environmental Regulations c i T Y o F DEPARTMENT AT A GLANCE CARLSBAD Transportation Director: Skip Hammann Employees: 59.4 FY 10-11 Budget: $10,174,829 • Traffic Circulation • Traffic Signal Main tenance • Traffic & Transportation Engineering Design • Construction Management and Inspection • Street Maintenance • Street Lighting • Construction Project Storm Water Compliance 201Q Accomplishments • Carlsbad Boulevard realignment Completed Draft Memorandum of Understanding with city and state Received statement of qualifications for professional services • Completed Traffic Calming Pilot Project Completed Traffic Management Center Pilot program • Completed Streetlight retrofit program High-efficiency induction lamps - Energy Savings Annual cost savings - $300,000 a year in energy and maintenance costs Annual Reduction of 1,240 tons of greenhouse gas emissions 67? a lleng es/ Tre n ds • Evaluate current business practices for cost savings and greater efficiency • Manage impacts of regional traffic 1-5 Widening Palomar Airport expansion • Vehicle capacity versus multimodal transportation and quality of life • Manage resident expectations regarding transportation ,.1TV ^c DEPARTMENT AT A GLANCECITY Or CARLSBAD Utilities Department Director: Glenn Pruim Employees: 69.75 FY 10-11 Budget: $50,627,852 • Potable Water Engineering & Operations • Recycled Water Engineering & Operations • Water Meter Services • Wastewater Engineering & Operations • Storm Drain Engineering & Maintenance • Buena Vista Channel Maintenance • Solid Waste Management 2010 Accomplishments • Eliminated two sewer lift stations by installing two new gravity sewer systems. Eliminating the lift stations will reduce power consumption, lower operating costs and enable the Department to address system workload backlogs • Completed Phase II of the Automated Meter Reading Program. The installation of more than 2,700 automated meters will reduce fuel consumption, increase system efficiency and accuracy and reduce overtime costs • Implemented the "Reverse 411" customer notification system for water users. This system uses telephone and email messages to notify customers of account status changes, reducing the need to send personnel in the field to deploy "door hangars" • Expanded the Recycled Water system into the Bressi Ranch area, decreasing the potable water demand in the City by more than 500 acre-feet. This is equivalent to taking over 1,000 single family homes off of the potable water system Challenges/Trends • Increasing cost of imported water • Increasing regulatory environment • Problems associated with an aging infrastructure • Integrating new technology into the workplace