HomeMy WebLinkAbout1989-03-15; Library Board of Trustees; MinutesMINUTES
Meeting of:
Time of Meeting: 3:OO p.m.
Date of Meeting: March 15, 1989
Place of Meeting:
LIBRARY BOARD OF TRUSTEES
Council Conference Room
CALL TO ORDER:
President Cooper called the Meeting to order at 3:O.O p.m.
ROLL CALL:
Present - President Cooper, Library Board Trustees
Martin, Wood and Trlgas. Trustee Grosse
arrived at 3:04 p.m.
Absent - None.
Also Present Were:
Clifford Lange, Library Director
Geoff Armour, Assistant Library Director Anna Knox, President, Friends of the Library
Bee McWi Iliams, Genealogical Society
Carolyn Ayars
APPROVAL OF MINUTES:
The Minutes of the Meeting held February 15, 1989, were
approved as presented.
COMMITTEE REPORTS:
a. Building and Grounds
Trustee Trigas reported the library project Is scheduled to be before City Council on March 21, 1989. Director Lange stated any Board Members that could attend should be at the meeting that night.
b. Budget
Trustee Martin reported the budget has been reviewed by
the analyst and will be reviewed by Frank Mannen before
going forth for Council approval.
c. Personnel
Trustee Wood reported that Geraldine Spangler, Technical Services, will retire April 7, 1989.
d. Youth
Geoff Armour reported the annual Easter Egg Hunt was
held today in Magee Park.
Trustee Grosse continued the report, distributing the
activities calendars for March and April and
highlighting the upcoming events.
OLD BUSINESS:
a. Proposal to name the existing library building The
Georglna Cole Library and the new library building
The Carlsbad Clty Library.
City Council has asked for a recommendation on the
exact wording to be used in the name designations
and the timing of the change In name for the
existing building.
Cooper
Martin
Tr i gas
Wood
\ \
MINUTES
March 15, 1989 LIBRARY BOARD OF TRUSTEES Page 2
OLD BUSINESS: (Continued)
Director Lange referred to his memorandum which was
included in the packet, and reiterated his
recommendation to not lose the identity of the library
as the Carlsbad City Library, whlch eventually will
deliver services out of two relatively large
faci i ities.
Trustee Grosse asked about Mrs. Barbara Ladwig's suggestion to name the new library In Georgina Cole's memory, and Director Lange and the Trustees ail agreed
she was known for getting the present library bulit and
was not an active supporter of a library in south
Car Isbad.
There was a lengthy discussion on the topic, with the
foi lowing decisions:
Library Board of Trustees recommended the name of the
existing llbrary be:
City of Carisbad
Georglna Cole Library
With an cption of the family whether or not to use the
middle initial of Georgina Cole.
Library Board of Trustees recommended the name of the new i ibrary be:
City of Carisbad Library
Library Board of Trustees recommended that the timing
for the name change be at the re-opening of the
existing library after the renovation.
Library Board of Trustees indicated that the offlclal
name of the library system in Carisbad should be
designated as:
The Carisbad City Library
President Cooper will write a letter to Mrs. Ladwig
explaining the Board's declslons.
b. Update on Library Building Consultant Selection.
Director Lange gave an update on the consultant - selection, stating the RFP wlll probably 90 out next
week. He said the consultants chosen to receive the
RFP are qualified and are fuli-time consultants. There
will be a seven-member selection committee to interview
the final candidates. That Committee wili be Board
Member Trigas, Geoff Armour, Frank Mannen, John CahiII,
Ken Quon, Anna Knox, President of the Friends of the
Library, and 0 irector Lange.
TRUSTEES \
Cooper
Grosse
Martin
Tr i gas
Wood
Cooper
Grosse Mart i n
Tr i gas
Wood
Cooper
Grosse
Martin
Tr i gas
Wood
Cooper
Grosse
Martin
Tr i gas
Wood
-
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
MINUTES
March 15, 1989 LIBRARY BOARD OF TRUSTEES Page 3
NEW BUSINESS: (Continued)
a. Proposal for an Information Kiosk to be constructed
outside the library entrance.
Director Lange referred to Connie Beardsley's
memorandum which was included in the packet regarding
the Information Kiosk. The design will be paid for by
the Arts Commission at a cost of $2,000, and this kiosk would be a prototype. The Arts Associates will put the
information on the kiosk, with the Arts program
responsible for maintenance.
Board Member Trigas stated that she felt this Board shou Id have the right of approval on the final design
and should be involved in the process to determine where
the kiosk should be placed and what it wi I I look like.
Library Board of Trustees approved the recommendation of
an information kiosk to be placed in front of the
Library, with the stipulatlon that the Library Board
would like to have final approval on the design and
location of the kiosk.
b. Planning Process Library Survey Results - Executive
Summary.
President Cooper stated the Executive Summary was in
the packet and the full copy of the surveys was
distributed to Board Members.
Board Member Grosse suggested that the word %a Costa" be taken out of the Executive Summary when referring to
the Branch Library--that the reference should be to the
Main Library and the Branch Library. The suggestion
was made to change "Carlsbad Library" to the "Carlsbad
City L i brary".
Director Lange explained that the survey results would
be distributed to the State Library, other libraries,
and be available to the public.
c. Futtsu, our Sister City Video Tape.
The Board viewed the video tape of the visit by Cl
Officials to Futtsu, Japan.
Board Member Grosse suggested there could be a sec
of the new library dedicated to the Sister City.
Board Member Martin left the meeting at 3:50 p.m.
*LIBRARY DIRECTOR'S REPORT:
Y
ion
Director Lange reported that a request had been made to
add $80,000 to the C. I .P. for renovation of the
existing library and refurbishing.
Director Lange stated that Council had approved the
idea of a committee to determine what, where and how,
etc., for a veterans' memorial for the City of
Carlsbad. There will be a representative from this
Board on that commi ttee.
Cooper
Grosse
Marttn
Tr i gas Wood
MINUTES
March 15, 1989 LIBRARY BOARD OF TRUSTEES Page 4
FRIENDS OF THE LIBRARY:
Anna Knox, President of Friends of the Library, reported
they are gearing up for the annual Book Fair on May 21,
1989, with Roger Greer as Chairman. A donation of
$3,000 was given by the Frlends to kick-off the Memorial
Book Fund for Georglna Cole. There will be a book sale
at the branch library early In October--a mini-book
fair.
GENEALOGICAL SOCIETY:
Bee McWilliams reported that the book and periodical
sate on February 28, 1989, netted $335.15, Apri I 1 wi I I
be the next fund raiser with a plant sale on the lawn of
the Llbrary from 9:00 a.m. until 3:OO p.m.
SERRA ADVISORY BOARD:
President Cooper reported that the next meeting would be
April 20 at Coronado.
PUBLIC COMMENT:
There was no one present desiring to address the Board.
LIBRARY BOARD WORKSHOP:
L i brary Board Trustee Tr igas reported on Chapters 1 1 and 12 of the Trustee Tool Kit for Library Leadership, whlch discussed Helpful Organlratlons and Appendlces.
ADJOURNMENT:
By proper motion, the Meeting of March 15, 1989, was
adjourned at 4:40 p.m.
Respectful ly submltted,
karrlett Babbitt
Minutes Clerk
TRUSTEES ’
March 8, 1989
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Director
PROPOSED SOUTH CARLSBAD LIBRARY
The city council has asked the library board for a
recommendation relating to the proposal to name the new library building the Carlsbad City Library, and the existing library building the Georgina Cole Library.
The city council has asked for two recommendations:
1. The exact wording to be used for the renaming of the existing library.
2. The timing for the name change.
My recommendation is that you support the council's proposal, and that the name change for the existing library take place upon completion of the new building and the reopening of the existing library.
In making a recommendation to the council, an important issue to keep in mind is the identity of the library as the Carlsbad City Library. Essentially, the Carlsbad City Library will deliver service out of two relatively large facilities. library, the other a branch, although the term ttbranchtl need not be attached to the name.
One building will be the main
Barbara Ladwig
2/23/89
Dear Mr. Cooper,
Enclosed is a copy of the letter I sent to
the Carlsbad City Council concerning the proposal to rename the present library in
honor of Georgina Cole.
As you will see in the letter, I am very
much in favor of honoring Georgina. I do,
however, think it might be more
appropriate to name the new library in La
Costa after her.
I ask that the Library Board of Trustees give consideration to my comments.
Sincerely,
.J
I
3289 Donna Drive
Carlsbad, CA 92008
February 18, 1989
Carlsbad City Council
1200 Elm Avenue
Carlsbad, CA 92008
Dear Council Members:
I would like to comment on John Mamaux's proposal to rename the Carlsbad Library in honor of Georgina Cole.
I agree with Mr. Mamaux that Georgina deserves City recognition for her tireless efforts on behalf of the library. I first became acquainted with her in 1972 when I worked at the library as a volunteer, and later when I served on the Friends of the Library Board for five years. She
was indeed the power behind all the good things that happened at the library, and her dedication was an inspiration to everyone who worked
with her.
My suggestion concerning recognition for Georgina would be to name the new library in La Costa the Georgina Cole Library for the following reasons :
1) The identity of the current library on Elm Avenue is well entrenched in the minds of everyone who uses it; therefore, calling the new
library by the current library's name would be confusing.
2) Georgina was the first to push for a new library in the southern part of Carlsbad, so the fact that her wishes have finally come to
fruition would make it fitting to name it after her. When I worked at
the library as a volunteer in 1972, she was pleased with my secretarial
skills, and she asked me to put in an application with the City for a
paid job at the La Costa Branch Library, which she felt would be built
in the very near future! I also remember many discussions at Friends
board meetings concerning the need to build a new library in the south, and these discussions always included impassioned pleas from Georgina,
asking us to actively push for this library to be built.
I hope that you will give serious consideration to my suggestion to
name the new library the Georgina Cole Library.
Sincerely,
Barbara Ladwig
-.
MARCH 8, 1989
TO : CLIFF LANGE
FROM : CONNIE BEARDSLEY
INFORMATION KIOSK
The Arts Commission recommends that an artist design a
permanent information kiosk to be placed in front ,of the Library.
The Arts Associates are interested in a kiosk to promote cultural events and have raised funds to pay for the fabrication of the first kiosk. The Arts Commission will select an artist to design
the kiosk. The design will also be approved by the Arts
Associates.
The information kiosk will be used to post information about
cultural events taking place in Carlsbad. It will be weather-
proof, covered with glass and locked. The design and building of
the first kiosk will be a prototype. If it functions as
anticipated, other locations will be considered. One possibility is the Redevelopment area to post cultural information for
tourists, another possibility is in the La Costa area, and a third is the central part of Carlsbad. After the first kiosk is
in place, the success of the project will be reviewed before
proceeding with others. input from the Planning Department.
This request is for design only and the Arts Commission
recommends $2,000 be appropriated for this project.
Future locations will be determined with
CSB:afd
c: Michael Holzmiller
EXECUTIVE SUMMARY wn
The City of Carlsbad gone of the most rapidly growing cities in the San Diego region.
Between 1980 and 1988, the population increased from 35,500 to 58,900--a gain of 66
percent. City administrators are faced with the challenge of providing the public services
and facilities that are required to accommodate such a rapid rate of growth. The Carlsbad
City Library is one facility which is currently undergoing expansion to meet the needs of
Carlsbad residents.
Two library facilities are currently maintained by the city--the main library on Elm Avenue
and a branch library in La Costa. According to standards set by the city, the existing
libraries, with about 29,100 square feet, do not contain the minimum square footage
required to serve a population the size of Carlsbad's. A new library is currently in the
planning stages which will alleviate this situation. The new library will be located near the
intersection of El Camino Real and Alga Road and is scheduled for completion by 1992.
It will contain 58,000 square feet of space (doubling the space currently available) and will
hold as many as 250,000 volumes. When that library is built, the existing library on Elm
Avenue will be renovated and the La Costa branch closed. These activities will result in
a library system containing over 82,000 square feet of space that is readily accessible to
all City of Carlsbad residents.
As part of the long-range planning process, four surveys were conducted in the fall of 1988
to elicit the attitudes and opinions of people associated with the library, including library
users, students, and staff. People who had rarely or never used the Carlsbad Library were
also surveyed in an attempt to determine their reasons for not using the library. The San
Diego Association of Governments (SANDAG) was requested to assist in the development,
conduct, and analysis of these surveys, the results of which are contained in this report.
This Executive Summary will provide an overview of the results'.\of the suweys and
highlight *significant findings. /
Librarv User Survey
A survey to elicit the attitudes and opinions of library users was distributed by volunteers
at the main library and the La Costa branch. The survey was conducted over a period
of several days and evenings so that a cross section of library users could be obtained.
More than 1,OOO questionnaires were completed.
i
Survey results indicate that the majority of those using the Carlsbad Library do so with
regularity. For both main library and branch library users, nearly nine out of ten
respondents visit the library at least once or twice a month, with about 16 percent stating
that they use the library more than once a week. Checking out books or magazines and
obtaining information for hobbies or other personal interests are the most common uses
of the library.
Overall, about two-thirds of respondents are satisfied with the current hours of operation
at the Carlsbad Library they usually use. However, the level of satisfaction with the
operating hours was lower among branch library users (59 percent satisfied) than main
library patrons (72 percent satisfied). Having the library open on Sunday and longer
evening hours (particularly on Friday) were the most common suggestions for changing the
library's hours.
Two questions were asked to determine the importance of certain materials and services.
The first addressed materials and services that are already available at the Carlsbad
Library, while the second asked respondents to evaluate materials and services that could
be offered but are not currently available. Of the 15 items listed that are currently
offered, three were cited as "very important" by a significantly greater percentage than
others. Those three were children's materials, video tapes, and business or reference
materials. With the exception of children's materials (felt to be very important by a higher
percentage of branch library users), responses to this question did not vary significantly
between those using the main library and branch library patrons.
In terms of materials and services not currently offered, information about community
events was considered to be the most important by respondents, followed by drive through
book drops and personal computers for public use. Again, there were few significant
differences in responses between users of the two libraries, although the importance of
information about community events was felt to be greater by branch library users (cited
as very important by nearly half of those respondents) than main library users (39
percent).
About 41 percent of respondents regularly use a library other than the Carlsbad Library.
Respondents from the main library are more likely to use another library than are branch
library users ( 44 percent and 32 percent, respectively). The Oceanside Liirary and the
. UCSD library are most frequently used by respondents using another library.
ii
Survey respondents were asked to indicate if they are currently taking any classes such as
college courses, job training, exercise classes, or classes for a hobby or special interest.
Respondents were also asked where they get the books or other materials required for
those classes. With only a slight variation between respondent groups, over one-third of
respondents are attending outside classes. Of those enrolled in classes, 41 percent are
taking self-improvement courses, and 35 percent are enrolled in college classes. While the
percentage of respondents who are taking classes did not vary significantly between main
library and branch library users, the types of classes in which they are enrolled did show
some disparity. For example, 54 percent of branch library users who are taking classes
are enrolled in self improvement classes, compared to 37 percent of main library
respondents. A majority of respondents borrow from the Carlsbad Library and/or buy the
materials needed for those classes.
Reflecting the recent rapid growth that has occurred in Carlsbad, the majority of
respondents (55 percent) who live in Carlsbad have lived there less than 5 years. Long-
term residents of the city (living there 15 years or more) are more concentrated among
main library users. This is a reflection of the fact that much of the residential growth in
Carlsbad has centered in the southern part of the city (closer to the branch library), while
the residential development surrounding the main library is more established.
It is interesting to note that more than one quarter of all respondents to this survey are
not City of Carlsbad residents. The percentage of non-Carlsbad residents who use the
Carlsbad Liirary ranged from 14 percent at the branch library to 33 percent at the main
library. City of Oceanside residents provide the largest single group of non-resident users,
making up 44 percent of that total. As might be expected, proximity to either the main
library or the branch library seems to dictate which would be used by non-residents.
Encinitas residents make up 66 percent of non-resident users of the branch library, while
comprising only 17 percent of main library users. Similarly, half of the non-resident main
library users come from Oceanside, compared to just 2 percent of branch library users.
The age groups of those using the library are consistent between the two libraries, with
about half of all respondents being between the ages of 25 and 44. Patrons of the branch
library are slightly more likely to have children under the age of 18 living in their homes
than are main library users (51 percent and 41 percent, respectively). Nearly nine out
of ten children of library users also use the Carlsbad Liiraq.
Fully half of respondents at both libraries are graduates of a four-year college. About 7
percent of main liirary respondents and three percent of branch library users are not high
school graduates.
... 1U
The final question on the survey asked respondents to provide additional comments.
Nearly half of all respondents took this opportunity. The most prevalent comments were
"I like the library" and "staff is courteoushelpful". Three percent of all respondents stated
that they were looking forward to the new library, ranging from one percent of main
library users to 9 percent of branch library respondents.
TeleDhone Survev (Libraw Non-Users)
To augment the information obtained from the library user survey, a telephone survey of
people who rarely or never use the Carlsbad Library was conducted. A list of randomly-
generated telephone numbers was created. Library volunteers conducted the telephone
survey at various times of the day and evening to insure that a cross-section of the public
had an opportunity to participate in the survey. (The survey was translated into Spanish
and a Spanish-speaking interviewer was available to conduct the survey in that language.)
Respondents were asked if they had ever used the Carlsbad Library, and if so, how often
in the past year. Those who had never used the library or had used it only once or twice
in the past year were interviewed. A total of 110 surveys were conducted.
When asked in an open-ended question why they did not use the Carlsbad Ljirary, the
predominant reason given was that the respondent did not have time (34 percent).
Twenty percent stated that they had moved here recently. About 15 percent indicated that
they simply had no interest in using the library. Nearly 10 percent buy their own books
or use another library. More than eight out of ten respondents do not regularly use
another library. School libraries (particularly UCSD) and other public libraries were most
frequently indicated by those that use another library.
Respondents were read a list of services and materials currently available at the Carlsbad
Library and asked if they were aware that the library offered each one. Of the 17 services
listed, those which received the greatest level of awareness on the part of respondents
were children's materials, books for teens, recordskassette tapes, business reference
materials, and video tape check-out. Those items about which respondents were least
aware were sewing patterns, compact disks, art rentals, and book delivery to shut-ins.
Just over one-quarter of respondents take classes such as college courses, job training,
exercise classes, or classes for a hobby or special interest. Self-improvement and job-
related classes are the most frequently taken classes by library non-users (each taken by
about one-third of those taking outside classes).
iv
In most cases, books and other materials needed for classes are either supplied in class
or are purchased by the respondent (29 iercent each). For about 13 percent of
respondents taking classes, no books or other materials are required. In very few cases
are materials borrowed at the Carlsbad Library or any other library facility.
With a few exceptions, the demographic make-1-n of library non-users is in many ways
similar to that of library users. About half of non-users have lived in Carlsbad less than
five years, while about one-quarter are long termgresidents of more than 10 years. The
proportion of females responding to the telephone survey was higher than might be
expected (63 percent vs. 47 percent). However, this is not unusual in a telephone survey,
since females tend to answer phones more frequently than do males.
r/
About one-half of library non-users are in the 25 to 44 year age group, while one in five
are age 60 or over. Thirty percent have children under the age of 18 living in their home,
about 60 percent of whom use the Carlsbad Library.
Nearly 95 percent of respondents are high-school graduates, with about 40 percent
obtaining a degree from a four-year college or conducting post-graduate studies. In about
16 percent of respondent households, a language other than English is spoken in the home
(although not necessarily exclusively)--primarily Spanish. (Questions 13, 14)
When asked to provide additional comments, about half of the respondents did so. The
most frequent response was that they liked the services that a library provides (not
necessarily the Carlsbad Lt’brary). Other respondents stated that the survey had provided
them with information about the services that the Carlsbad Library offered. Others said
that now that they know about the library, they plan to use it.
School Survey
The in-library user survey and the telephone survey were effective in eliciting the attitudes
and opinions of teen-age and adult library users and non-users. However, it was felt that
one important segment of the population--school-age children- was missed in those survey
efforts. Therefore, a brief survey was designed and distributed to all fi-grade students
at seven schools in the Carlsbad area. A library technician was present to assist the
children in completing their surveys and to answer any questions.
V
A total of 441 students participated in the survey, ranging from 36 students (8 percent of
the total) at Pine Elementary School to more than 100 (26 percent of the total) at La
Costa Heights. Just over half of respondents (53 percent) were female; 47 percent were
male. Nearly two-thirds of respondents have a Carlsbad Library card, and three-quarters
indicated that they have used the Carlsbad Library or the La Costa branch library.
Those students who have never gone to either of the Carlsbad libraries were asked why.
There was no predominant reason--the percentage indicating each of 6 responses were
nearly identical. However, "I would rather do other things" received slightly more
responses (30 percent) than did other reasons.
Students who indicated that they had used the Carlsbad Library were asked who they
usually go with, what they use the library for, and how satisfied they are with the service
and materials available at the library. The majority (71 percent) of students who visit the
library do so with other members of their family. Only 10 percent of respondents go to
the library by themselves--the remainder go with a friend or sitter.
Very few students who use the library use it for just one purpose. Eight out of ten use
the library to check out books. The percentage of those who do their homework and
those who read for fun at the library were nearly equal (47 percent and 45 percent,
respectively). Going to programs and checking out records and audio cassettes were
indicated by the fewest percentage of respondents as reasons they use the library.
A list of six items available at the library was presented and respondents were asked if
they were "great", "good", "O.K", "not good", or if they had never used them. The items
most frequently used by respondents were books (used by 99 percent of those using the
library), magazines (75 percent), and video cassettes (69 percent). More than half of those
who had used the library's books or video cassettes rated them as "great".
Of the students who use materials at the library to do their homework, 90 percent stated
that they are usually able to find what they are looking for. In general, respondents are
also satisfied with the help they receive from the library staff. Nearly two-thirds indicated
that the people who work in the library are very helpful.
The final question on the survey asked respondents to make additional comments about
the Carlsbad Library. Just over one-third of the students provided additional comments.
By far, the most prevalent comment (made by over half of those responding) was that
the Carlsbad Library is a good, fun place to go. Sixteen percent requested a larger
vi
selection of books for people in their age group. Eleven percent said that they like the
people who work there.
Staff Survey
The fourth survey conducted in this study was of full- and part-time staff at both the main
and branch libraries. It was thought that the perspective of library employees was
important in any effort to plan for expanded or new services. Also, it provides employees
an opportunity to express their opinions about the library and the working environment
in an anonymous fashion. A total of 53 responses were received, representing more than
two-thirds of library employees.
The majority of respondents to this survey (51 percent) have worked for the Carlsbad
Library for one to four years. Seventeen percent are short-term (less than one year)
employees; about equal percentages have worked there for 5 to 9 years and 10 years or
more. Nearly 60 percent of respondents indicated that they are part-time employees.
Fifteen library services were listed and respondents were asked if they felt each one was
very important, somewhat important, not at all important, or if they had no opinion. Of
the services listed, four were indicated as "very important" by at least half of the
respondents. Those services were community event information, conference rooms, group
study rooms, and an auditorium. However, when the percentage responding "very
important" was combined with the percentage of "somewhat important" responses, the
ranking was slightly different. Community event information and conference rooms were
still first and second in priority, but tutoring rooms and non-Spanish foreign language
materials emerged as the third and fourth ranked services.
Four open-ended questions were asked to elicit comments about how the library's services,
programs, atmosphere, and resources could be improved. About half of the 53 survey
participants responded to those questions.
Services: The most frequent response to this question was to separate the children's
area from the rest of the library. Other suggestions were to add more staff, .
separate the circulation area from other parts of the library, and add more videos
to the collection.
Pronrams: More than one-third of those responding to this question indicated a
need for larger and/or improved facilities in which to present the programs. Other
vii
suggestions had to do with the content of the programs, such as more programs €or
adults and seniors and more programs for teenagers.
Atmomhere: Improving the lighting in the library was the most frequent suggestion.
Providing a separate area for children was also suggested in this category as a way
to improve the library's atmosphere.
Resources: The three suggestions made by the greatest percentage of respondents
addressed the book collection. Improving the depth of the collection and adding
more self-help, financial, and study materials were some specific suggestions. Some
felt that the books should be reorganized for easier access by patrons.
In general, respondents to this survey seem satisfied with their jobs. Ninety-six percent
indicated that theyare very or somewhat satisfied with their positions (42 percent and 55 J
percent, respectively). In terms of what they like most about working at the Carlsbad
Library, nearly two-thirds stated that they had great co-workers. Other things that made
their job enjoyable were good working conditions, nice patrons, and the fact that the job
provides intellectual stimulation.
The most difficult thing about working at the Carlsbad Library appears to be the lack of
space, indicated by nearly one-third of those responding to the question. Other comments
about difficulties included a perception of inequality between full- and part-time employees
and a lack of communication and supprt between departments.
Four types of staff communication were listed and respondents were asked to rate the
effectiveness of each. The communication between division heads and staff and between
staff and supervisors was rated as very effective by about one-quarter of respondents.
Three of the four types of staff communication received "very" or "somewhat" effective
ratings by at least threequarters of respondents. However, the communication between
divisions was rated very or somewhat effective by less than half of those responding.
Of four suggestions listed for improving staff communications, increased orientation for
new staff was thought to be very important by about eight out of ten respondents. Nearly
60 percent felt that regular staff meetings are very important, while about half indicated
that a monthly library news summary would be very important.
The final question on the suwey provided respondents an opportunity to make additional
comments. About half of the suwey participants made comments. Some staff suggested
that they would like more opportunities for promotion, while others felt that benefits
should be made available to part-time as well as full-time employees.
viii
CARLSBAD CITY LIBRARY
STATISTICS
February 1989
Feb. Feb.
1988 1989 % Chanae CIRCULATION STATISTICS
MAIN LIBRAR Y
+3
+5
3
Print Materials 43,854 45,139 Film and Video Tapes 9,297 9,717 Audio Visual Equipment 89 73
Total MAIN LIBRARY 53 , 240 54 , 929 +3
BRANCH LIBRARY
Print Materials Film and Video Tapes 11,134 11,676
1.401 1.429
+5
+2
Total BRANCH LIBRARY 12,535 13,105 +5
TOTAL CIRCULATION 65,775 68,034 +3
.............................
CE OUESTTONS
Adult Children’s
Online Searches
5,078 5,791
1,870 2,308
3135
+ 14 + 23 u
Total MAIN LIBRARY 6,979 8,134 + 17
791 761 Total BRANCH LIBRARY 4
+ 15 TOTAL QUESTIONS 7,770 8,895
.............................
PEOPLE COUNTES
Main Library Branch Library
1,678 1,821
433460
+9 u
+7 TOTAL 2,126 2,281
.............................
AC ROG S
Adult Programs Children's Programs 80 206
1,761 1,500
TOTAL 1,841 1,706
.............................
INTERLIBRARY LOANS
Requests by Carlsbad Received by Carlsbad
Requests of Carlsbad
Filled by Carlsbad
FILMS
178 149
182 150
298 241
64 60
Borrowed from other libraries 30 29 Loaned to other libraries 40 37
.............................
PEW REGISTRATIONS
Main Library
Branch
829 880
213164
TOTAL 1,042 1,044
+158 - 15
-7
- 16
- 19
-6
- la
-3 -a
+6 *
m
00 m
d
0 4
w N r;
0 0
e cv m
03 4
h d m
0 4
ai 2 - m 0
4
0
cv 0 0
? 0
00 c'!
8
0 0
d
m
-I h cv
s 0 0
u7 m 4
ij x