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Home My WebLink About1992-01-15; Library Board of Trustees; MinutesMeeting of: Time of Meeting: Date of Meeting: Place of Meeting: LIBRARY BOARD OF TRUSTEES . 3100 p.m. January 15, 1992 City Council Conference Room CALC TO ORDER: . President Trigas called the Meeting to order at 3:OO p.m. ROLL CALL: Present : President Trigas, Library Board Trustees Cooper and Martin. Absent : Library Board Trustee Curtin. Also Present Were: Clifford Lange, Library Director APPROVAL OF MINUTES: On Motion by Board Trustee Martin, the Minutes of the Meeting held October 23, 1991, were approved. Geoff Amour, Assistant Library Director AYES : Trigas, Cooper and Martin The Minutes of the Meeting held December 18, 1991, were continued. COMMITTEE REPORTS: a. Buildinu and Grounds President Trigas reported that everything for the new library is on hold at the present time, waiting for the agenda bill to go to Council. Dr. Lange added that the agenda bill is drafted, but needs to have some figures filled in that are not available at this time. He said that operating expenses are an issue, as the operation of two large library facilities will impact the General fund in 1994 and 1995. One proposal has been to build the new library and only operate the main floor, and to postpone the remodeling of the main library. Dr. Lange stated he thought it would be better to build the library building now, as it would cost less now rather than to put it off for a year or two. The branch library could be moved into the main floor of the new building, and the square footage is sufficient to meet the Growth Management requirements. The suggestion was made to perhaps use the upstairs area for the administrative offices, which would give more space at the main library. b. Budaet Trustee Martin reported the figures are not available for the budget. Dr. Lange stated there had been a meeting this morning, and the projection is for a ten percent reduction in the overall budget for next year. There will be a draft budget in February, and Dr. Lange will bring the revised budget to the February Board meeting. c. Personnel No report. January 15, 1992 LIBRARY BOARD OF TRUSTEES Page 2 d. Youth Geoff Armour reported the highlight of last month in the Children's Department was "It's Prime Time", which was to get the children interested in fiction books. OLD BUSINESS: a. b. C. d. e. Librarv Lou0 ACTION: On motion by Library Trustee Martin, the Library Board AYES: Trigas, Cooper and Martin Dr. Lange stated that the new logo was not to be used until the new library was open, as a new identity for the new library. The consensus of the Board was to have this logo used as part of the ground-breaking and introduction of the new library. Centro de Informacion Dr. Lange reported the issue has not been resolved with regard to the ownership/occupancy problem for the Centro at the present time. keep the Board informed about the negotiations. 1992-93 Budaet Dr. Lange referred to the material contained in the agenda packet showing the revenue picture for the City, and the Trustees had no quest ions. Librarv Business Survey Dr. Lange referred to the copies of the survey distributed at the last meeting and asked for comments or questions. there is a need for public education. Literacv Grant Award Dr. Lange referred to the letter from Gary Strong of the California Library Services Board, indicating the award of $14,250 for the literacy program. ultimately to be a 50-50 partnership between the State Library and the local Library. approved a logo for the new library. He will The comment was made that He stated this program has never been fully funded and was NEW BUSINESS: a. Fees for Ser vice Dr. Lange stated the material was sent to the members before the meeting, and there are pro and con arguments dealing with this. Trustee Curtin wanted a discussion about fees for service, and this was in the business survey with specialized services for businesses and charges. this time and in reply to query by President Trigas, stated that all funds go into the General Fund except the video fee. Geoff Armour added that there waa $70,000 in fines and fees and $65,000 from the video insurance. Board Dr. Lange listed the fees and fines assessed by the library at January 15, 1992 LIBRARY BOARD OF TRUSTEES Page 3 NEW BUSINESS : ( Cont inued ) President Trigas atated that charges €or meeting rooms in the new library should be determined and a policy set up for residents and non- residents and non-profit organizations. This Board will need to make those decisions and well in advance of the building of the library. Dr. Lange said that a satellite dish and access to it for material to be delivered for a fee would be another source of revenue. In response to query about recovering staff cost for the on-line data base, Dr. Lange said that the amount of time spent at a terminal would probably not be any more than that spent to find a book. services, there is a charge in other libraries, but not at this library at this time. On specialized Geoff Armour said there is an "earnest fee" for holding material, for if there is no fee, people tend to abuse the system. Truatee Martin stated he was against charging fees, as that would limit access to people who cannot pay. b. Librarv Six-Month Rewrt This report was distributed to the Board Members today. Geoff Armour stated that the program attendance dropped as there is no longer a program room at the Branch Library. He explained that the 208 percent increase in video was due to counting all the vide08, including over 6,000 now in storage. There is no separate catalog for the videoe in storage and they are now looking into making such a catalog. LIBRARY DIRECTOR'S REPORT: Dr. Lange atated that he had asked Utilities and Maintenance to check the lights in the parking lot, and next week they will do a detailed study of the lighting to make certain it is adequate. the article on Americans with Disabilities Act. conducted by July, and this will be coordinated with Parks and Recreation. Also, there must be access to the materials once a person is inside the building. Dr. Lange stated they are working on the projected staff needs for the new library. which is good news. for action. He asked the Board Members to read A compliance review must be The remodeling of this library will remedy this problem. He said there have been no cuts in the State Library budget so far, The Library Board appointment is on the Council agenda FRIENDS OF TEE LfBRAR Y: There will be a book sale this Saturday from 1O:OO a.m. to 2:OO p.m., outside the Library. No report. SERRA ADVISORY BOARD : Board Trustee Cooper reported there will be a meeting tomorrow at Fallbrook. January 15, 1992 LIBRARY BOARD OF TRUSTEES Page 4 PUBLIC COMMENT: There was no one present to address the Board on a non-agenda item. ADJOURNMENT: By proper motion, the Meeting of January 15, 1992, was adjourned at 4:02 p.m. Respectfully submitted, Minutes Clerk I m > 0 0 0 [3) C U C 3 Q) 0 3 CI .- Y- -8 U * 1992-93 CATEGORY ESTIMATE GENERAL FUND 41,998,000 GAS TAX 900,000 TOTAL REVENUES 42,898.00Q 47,554,168 w 3 I- z w e x w a 23 4 LL z v) Z 0 I- 3 0 a a - Q, W z 3 LL z 3 d- U 0 LL v) z 3 LL # w L3 5 0 U a. F a * 4 I- 3 0 a t a, < 0 U 0 LL W 0 z 0 -I s -I < Q W 4 rn 3 0 Q * 0 00 00 mo 9 9 Y m 6) I cv 6) 0 0 0- k 8 0 0 0 0 9 a- 00 00 om 0- 9 SR cv 0 0 m cu 8 tn tn .. U .- v) W tn W 3 P GENERAL FUND REVENUE 1992 ESTIMATE VS. 1993 ESTIMATE - TAXES - 1,500 ON 1993 . . GENERAL FUND REVENUE 1992 ESTIMATE VS. 1993 ESTIMATE - DEVELOPMENT FEES - THOUSANDS OF DOLLARS 2,000, ................................................... ... ....................... .. ..... ......... ......... ......... ......... ......... ......... ......... ......... ...... 'i ......... ON 1992 m PUNNINQ BUILDING ENGINEERINQ GENERAL FUND REVENUE 1992 ESTIMATE VS. 1993 ESTIMATE - LICENSES PERMITS FINES - THOUSANDS OF DOLLARS ................................................... .............................. ................................ ................................ ow 1992 n e]FY 1993 W a: I- - L3 2 W a. X W 0 0 CD mi Q) 64 W 0 Z W oe w L LL - n < w (3 0 3 rn LL 0 R co 0 0 0 0 0 0 b co mi n 0 0 0 On 7 0 m n 0 0 (D 0 0 CD b w m- - P 0 0 CD m- a- d CD m Q, Q) 0 0 nnn 000 000 Y cu_ cn W U 3 I- a Z W X W W I- W a - a n _I I LL I- U 0 z cf) a cn W 3 7 w > W U 7 3 LL A U W Z W (3 n a cn 7 3 n W I- LL W > U W c/) W U n a Q Q - I- w z n -1 a W z W (3 4 a 0 3 m X 4 f- cn (3 a cu Q> I I 0 m m 0 m Q, 0 I- - W v) 3 in aa cv 0) I TAX REVENUE COMPARISON NOVEMBER, 1990 NOVEMBER, 1991 MILLIONS OF DOLLARS 4 ........................... I t-I ONOV 1990 [aNOV 1991 TOT V PROPERM TAX SALES TAX DEVELOPMENT FEE REVENUE NOVEMBER, 1990 NOVEMBER, 1991 THOUSANDS OF DOLLARS 1 400 ............................................. 'I 1200 ................ 1 000 ................................ 800 ................................ goo ................................. ................. BUllDlNG ENGINEERING fONOV 1990 LICENSES PERMITS FINES REVENUE NOVEMBER, 1990 NOVEMBER, 1991 THOUSANDS OF DOLLARS 350 ..................................................... 300 .......................... I ................................. 250 200 150 100 50 0 ........... 6, & 1992 = 1993 BUDGET / 1991 BUSINESS SURVEY DECEMBER 1991 INTRODUCI'ION The library's mission, adopted in 1988, states that: "The Carlsbad City Liirary contributes to the enrichment of the community by supporting lifelong learning and the pursuit of knowledge. It provides traditional and innovative library services in a welcoming atmosphere. Collections include resources with educational, informational and recreational value that respond to the interests of a diverse community." Carlsbad has two library facilities: the main library on Carlsbad Village Drive and a branch library in La Costa. According to the standards set by the city, the existing libraries, with about 29,100 square feet, do not contain the minimum square footage required to serve a population the size of Carlsbad. The new library, scheduled to open in the La Costa area in the fall of 1993, will alleviate this problem. Between now and then, the library has been exploring ways in which it can better serve the needs of its diverse constituencies. As a part of the library's long-range planning process, a survey questionnaire was designed to identify needs and concerns regarding services to one of its constituencies -- the business community. The library's management analyst developed the survey questionnaire, distributed the questionnaire to businesses within the City of Carlsbad and analyzed the surveys, the results of which are contained in this report, Methodology Library staff began the work of designing this survey during September 1991. There were numerous methods by which this study could have been conducted. Consideration was given to such methods as: a telephone surveys a personal interviews 0 mail-out questionnaires While evaluating various study alternatives, it was decided that the questionnaire would be the most cost-effective method. The surveyed sample was derived from the 1991 mailing list of the Carlsbad Chamber of Commerce. All of the businesses located within the geographical boundaries of the city of Carlsbad were sent a cover letter explaining the need for the survey and a copy of the questionnaire. The 1991 survey was comprised mainly from questions used in the library's 1983 business survey. The survey was then distributed in October 1991 and the results were compiled from those retumed within one month. (See SURVEY INSTRUMENn. The results were then tabulated using a Lotus spreadsheet and ranked by frequency of response. Each survey question is analyzed separately in the following section. The results are expressed in percentage and rounded to the nearest whole number. For this reason, not all percentage columns will add up to exactly 100 percent. Of open-ended questions that did receive responses, only &e frequently submitted responses are included in this report. J SURVEY REsuLls Of the 612 survey questionnaires distributed, 62 completed questionnaires were returned. This represents a ten percent rate of return which is a significantly higher than average return rate for this type of survey. The following provides a summary of the survey respondent's profiles: Profile Information Position in the Comuany Of the 59 individuals who responded: 7% were Chief Executive Officers 19% were Managers 39 Yo were Owners 7% were Vice Presidents 15% listed "Other" (such as executive secretary, executive director, administrator, account executive etc.) 14% checked two or more items (CEO/Manager/Owner) Nature of Business Of the 57 individuals who responded: 5% were in Banking 5% were in Construction 7% were in Finance 2% were in Manufacturing None were in the medical field 5% were in Real Estate 5% were in Research 2% were in the restaurant busmess 7% were in Retail 61% listed Other (some of which were in insurance, computer companies, marketing, education, law, residential care for the elderly, accounting and advertising). Number of Emulovees Of the 47 who responded: 64% had between 1 and 15 employees 9% had between 20 and 60 employees 11% had between 100 and 650 4% had 1200 employees The following section provides the results of the 1991 Business Survey. Results of the 1983 survey responses are provided where similar questions were asked. 1. Whkre do you currently go to obtain information to operate your business? 54 respondents answered this question. Of these: 11 percent received their information from Bade publications 39 percent used the library 4 percent used their personal resources 13 percent used resources from professional organizations 4 percent used resources from their colleges or schools 19 percent received their information from company resources 7 percent received their information from government resources 4 percent listed "various sources" 2. Do you use the Carlsbad City Library to meet any of your business or technical information needs? 1991, 60 respondents answered this question. Of these, 53 percent said they used the Carlsbad City Liirary while 47 percent did not. If yes, how often? 31 respondents answered this question. Of these: 25 percent said they used the liirary once per month 3 percent said they used the liiaary daily 3 percent said they used the library twice per month 34 percent said they used the liirary 4 to 6 times per year 11 percent said they used the libmy 2 or 3 times per year 10 percent said they used the hirary once per year 14 percent said they used the library occassionally 40 percent said they used the Carlsbad City Library and of these, 28 percent used the library at least once a month, while 20% used the hirary more than once a month. 3. If you do not use the Carlsbad City Library to meet any of your business or technical information needs, why not? 33 respondents answered this question. In some instances, the 33 respondents checked more than one answer. Of the 33 respondents, 0 0 0 0 0 0 18 percent said the location was inconvenient 12 percent said the hours were inconvenient 45 percent said the library did not have the books they needed 21 percent said the library did not have the journals they needed; 12 percent said they used another library 36 percent had other reasons for not using the Carlsbad City Library such as "Not sure what himy has to meet our requirements." "No need." 4. 5. 6. 7. 8. 9. I "Can't get away from store to get to the library." We have our own reference material." "...the local, state and federal association provide any information I need." "Law is a specialized field." "Receive seven trade publications." "No reason-just busy." Would you be interested in obtaining a business library card that would entitle your company to special borrowing priviledges? 59 respondents answered this question. Of these, 68 percent said they would be interested in obtaining a business library card; 32 percent said they would not be interested in obtaining a business liirary card. Does your business use standards and specifications? 54 respondents answered this question. Of these, 65 percent said they use standards and specifications while 35 percent said they did not. If the library conducted business information workshops, would you attend? In 1991, 55 respondents answered this question. Of these, 84 percent said they would attend business information workshops while 16 percent said they would not. In 1983, 55 percent indicated they would be interested in attending free business information seminars and workshops. If yes, please indicate topics that would be of interest to you. 33 respondents answered this question. The most frequent responses were: Markethg/advertising Liirary resources Management skills Accounting and tax information Do you use the library's on-line computer database service? la 1991, 59 respondents answered this question. Of these, 8 percent said they used the database service and 92 percent said they did not. In, 65% indicated they would use on line computer data bases to obtain business information if it were offered. Would your company be willing to pay between $20 and $50 per search for this service? in 1991,49 respondents answered this question. Of these, 22 percent said they would be willing to pay for this service while 78 percent said they would not. Inr1983, 55% stated they would be willing to pay a fee from $5 to $10 per search for this service. 10. Are there any specialized books, magazines, newspapers, or trade directories that you would like to be made available at the Carlsbad City Library? 52 respondents answered this question. 37 percent said there are specialized items they would like to be made available in the library while 63 percent responded with a "no" to this question. If so, please name them. 18 respondents provided the following suggestions: psychiatric, engineering, and different trade dictionaries list of clothing manufacturers tax law reference materials various commercial real estate and construction periodicals all uniform building codes government tax publications scientists list The Counselor (publication of information for the specialty advertising industry) and Media File: Annual Edition (consolidated catalog of advertiser's standard rates and data for speciality advertising products) CCH - 18 vol set - Federal Tax Reporter Sweets Catalogue, Engineering News Record, San Diego Business Journal Restaurant News Human Resource/Personnel-related publications, criss-cross address/phone directory for San Diego County 11. Name any special services you would like to have available at the library in the future. 17 respondents provided suggestions for special services such as: on-line access to card catalog from home computers educatiomllmotivational videos national library availability phone line to check the spelling of words law library reference materials information on Fortune 1000 companies workshops/lectures/authors children's events on-line or micro-fische property records, San Diego region secretary of state filings fictitious business name filings, business records 12. List any additional comments you would like to make about your business information r needs. Three respondents provided the following comments: "Small business networking of legal services and attorneys in the area." 'We have to go to the downtown San Diego Law Library or Vista Courthouse (for information). It would be convenient to have resources available in Carlsbad. "Demographics" In addition to these comments, four companies wrote letters (please see LETTERS FROM COMPANIES for their comments.) California Library Services Board UBRARY-COURTS BUILDING (91 6) 322-8476 P.O. BOX 942837 ATSS 492-8476 /-_--*-- --.. SACRAMENTO, CA 942370001 <% % December 20, 1991 Clifford Lange, Director Carlsbad City Library 1250 Elm Avenue Carlsbad, CA 92008-1991 Dear Mr. Lange: I am pleased to inform you that the Carlsbad City Library Literacy Service has been awarded $14,250 under the provisions of Section 18733.2 (b)(6), based on your certification of $110,737 in local public and private funds budgeted for expenditure in the 1991/92 fiscal year to support your literacy program. The enclosed signed budget page (CLSA Form 46) specifies the amounts approved for each budget category to support the Plan of Service you have submitted. I enclose a master (for duplicating) of the Budget Change Request Form (CLSA Form-53) to be used if changes in the approved budget should become necessary. An instruction sheet is also enclosed. I have initiated the State payment process. You should expect to receive a check for the above amount in approximately six weeks. Please remember that these funds are for the current fiscal year and must be expended or encumbered by June 30, 1992. I also enclose a spreadsheet summarizing the sources of local public and private funds each library raised as the basis for these matching grants. I hope it will be useful to you as you begin the budgeting process for 1992/93. Every library on this list can be proud of the literacy funds it has raised! Congratulations on your success in carrying through with adult literacy services in your library! I look forward to your Quarterly and CALPEP semi-annual Learner progress reports. Please contact AI Bennett at 916-322-0377 if you have questions. Sincerely, , A% [% Gary E. Strong, Chief Executive Officer, California Library Services Board cc: Lynda L. Jones, Literacy Coordinator Enc. - I* CISA Program Budget Request for California Library Iiteracy Service Programs Fiscal Year 1991m Carlsbad City Library (c) Total Estimated Yearly Budget (a) (b) CLSA Budget Other Request Budget Approved CLSA Budget Budget Categories $0 1. Personnal I (Inc. Benefits) 0 83,757 I 83,757 2 Liirary I Materials 0 Io 0 0 1,195 26,980 + 1,195 3. Operations Services 28,175 1,195 1,195 1,195 I 3b. Travel 0 1 200 200 0 1,500 0; 1,500 0 0 0 OI 0 1,500 0 I 1*500 1,880 0 1,880 0 21,900 12,000 0 1,055 0 21,900 0 __~ 12,000 12 , 000 1,055 1 6. TOTAL 14,250 110,737 * I 124,987 $ 14,250 *All "Other Budget" funds are from City of CLSA Form-46 Page 2 Carlsbad General Fund. 2/91 CARLSBAD CITY LIBRARY JANUARY 1992 SEMIANNUAL REPORT FOR JULY-DECEMBER 1991 The La Costa Branch completed a reorganization of its space, relocating all the children's services into the meeting room. Although this has resulted in the loss of a separate place for library-based programs, the gain has been more space for books and audiovisual collections for both adults and children. With the installation of new bookstacks there is now sufficient space for branch collections to expand by several thousand volumes over the next two years. These collections would be shifted to an interim facility while the Cole library is being renovated and would be moved perma- nently into the Cole for its scheduled reopening in late 1994. A vacant Library Assistant position formerly in charge of programs and exhibits was upgraded to a fulltime Community Relations Manager. The position was filled by Gina Sachs, a bilingual public relations specialist who has been a great asset to the library. With her Spanish language skills she has worked closely with the Partnerships for Change program, helping to organize the new Centro de Informacion, getting corporate dona- tions, and helping with Spanish language training for library staff. She also handled adult programs, worked with local media on public relations, and conducted a survey of the business community and its information needs. Final preparation for going out to bid on the new library were nearly completed by the end of 1991. Such details as bookstack specifications, exterior building colors, and both interior and exterior signage were discussed with staff and with the design team. An agenda bill will go to the city council in January seeking approval of the bid documents. One of the earlier delays in going out to bid was the State LIbrary's requirement that no construction bids go out until the Proposition 85 process was concluded in December. Carlsbad was not among those awarded construction grants and must now rely on the sale of Mello Roos district bonds to raise the funds. Library staff reconvened the Long-Range Planning Committee and began a series of meetings on future staffing and operational issues relating to the new library system and two large facilities. Key issues under discussion included staffing requirements and responsibilities; security of staff, building, and materials; training needs; management of the Information Desk; options for interim services in the north while the Cole Library is closed for renovation; new technology and equipment issues; and formulation of a range of policies and procedures. Two important surveys were conducted toward the end of the period: a Business Survey and Materials Availability/User Survey. The Business Survey was intended to gauge the information needs of the business community; its use or non-use of the library and why; what sort of special services are desired; and whether there would be a willingness to pay for those services. Of 612 surveys sent out, 62 were completed and returned. Over half of those who responded currently use the library for information. Most of those who did not use the library indicated the library did not have the items needed. A majority of responders were interested in special services and resources but were clearly reluctant to pay more than a nominal amount for those services. Many of the resources requested were ones the library already has, indicating a need for better communication with the business community. The User Survey was done to determine if current collections are responsive to the interests of the community. 800 surveys were distributed at the main and branch libraries and 559 were returned, an unusually high response rate. Well over half of all those queried were able to find what they came for. It was also noted that a fair number of people who use the main library would prefer a southern location, indicating that many people from the southern end of Carlsbad drive north to get the resources they need. A further study of data will be used to determine what specific titles, authors, and subjects library patrons are looking for. The Summer Reading Club for children was a great success at both the main and branch libraries. At the main library, 848 kids participated and read or had read to them a total of 21,300 books. 250 children took part in the club at the branch and read 5,250 books. Noteworthy also were all the volunteers recruited to help with the program. Most of these volunteers were young people who contributed over 500 hours of their time to help children get excited about reading. In order to make over 6,000 excellent new videotapes currently in storage available to the public, staff set up shelving and unboxed all these materials. In January, as soon as the tapes are put in proper order, they will be converted to show an available status in the online catalog and will be retrieved for patrons who request them. Thanks to the generous support of the Friends of the Library, the Gale Literary Criticism series was purchased for use at the branch and eventually for use at the Cole Library. This series duplicated a set available at the main library but is such a valuable and heavily used resource that a second set was considered essential. The Friends also purchased shelving needed to house this .resource. The library's Homebound Program, run by volunteers and managed by the branch, delivered 1,760 items to 185 patrons during this period. Homebound patrons are those physically unable to get to the library on their own and who must rely on this system of delivery to have access to the library. Major activities of the reference staff included work on indexing the CARLSBAD JOURNAL, conducting weekly reference skills workshops for the public; and attending such special training as seminars on arts reference resources; use of law materials; CD- 2 r- ROM developments; genealogy search techniques; and use of census materials. Other off-desk assignments included maintaining the vertical file; doing online searches; managing the periodical collection; and doing book selection. Adult Learning Program staff began offering inservice training for tutors using new computers and literacy management software provided by the State Library. Volunteer tutors also worked on an annotated bibliography program for use with classroom computers. Eventually, all the materials in the library’s literacy collection will be annotated to provide complete subject access for the first time. The Centro de Informacion, the immediate goal of the library’s federally funded PFC program, finally opened in November at a small home on Harding Street, across from Chase Field. A conditional use permit was granted by the Planning Commission for the non-residential use of the property. UtilitiesMaintenance staff assisted with the installa- tion of deadbolts, new locks, storm doors, exterior signs, and also upgraded the lights and electrical outlets. The Centro now operates from 2:30 to 530 Monday through Thursday and from 10:30 to 4:30 on Saturday. Since July over 400 new library cards have been issued to Hispanics through the Centro and in its first two months of operations, 913 children and adults have used the facility and have checked out 646 items. Programs led by the Centro’s parttime staff for children and by outside presenters from social service agencies for adults have attracted 111 people in these first two months. Another benefit of the PFC program has been the involvement of regular library staff. A series of classes in survival Spanish and workshops in cultural sensitivity were made available to over 30 library staff, creating a greater awareness of the cultural diversity of Carlsbad and how to respond to it in the library. During the six month period there were 12 programs for adults and 27 exhibits of arts, crafts, and collectibles. There were also 107 children’s programs at the main and branch libraries. 3 CARLSBAD CITY LIBRARY STATISTICAL SUMMARY FOR JULY-DECEMBER 1991 Jul-Dec 90 Jul-Dec 91 % Change TOTAL CIRCULATION 441,445 PROGRAM ATTENDANCE 10,033 VIDEO BOOKINGS 54,212 REFERENCE QUESTIONS 37 , 390 ILLs SENT BY CARLSBAD 543 ILLs RECEIVED BY CARLSBAD 774 ONLINE SEARCHES 88 HOLDS PLACED 5,040 REGISTRATIONS 6,404 PEOPLE COUNT (DAILY AVERAGE)2,076 BRANCH CIRCULATION 98,207 BRANCH REF. QUESTIONS 7,009 BRANCH VIDEO CIRCULATION 13,002 ADULT LEARNING PROGRAM: LEARNERS SERVED 104 TUTORS TRAINED 50 REFERRALS 82 GENEALOGY: RESEARCHERS 4,420 REFERENCE QUESTIONS 6,971 COLLECTION HOLDINGS: VIDEOS 3 , 402 BOOKS 196 , 765 CASSETTES 5,936 COMPACT DISKS 2 , 598 MICROFORMS 167,614 VERTICAL FILE ITEMS 82,070 GENEALOGY ITEMS 26 , 574 MEDIA/GRAPHICS PROJECTS: LIBRARY PROJECTS OTHER CITY PROJECTS 482 , 699 4 , 870 47,218 40,923 611 902 56 7,355 6,435 2,185 111,225 11,331 14,039 108 41 68 5,094 6,776 10 , 494 203 , 539 5 , 777 3 , 255 181 , 989 84 , 353 31,294 2 17 109 +9 - 51 - 13 +9 + 13 + 17 - 36 + 46 -- +5 + 13 + 62 +8 +4 - 18 - 17 + 15 -3 + 208 +3 -3 + 25 +9 +3 + 18 4