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HomeMy WebLinkAbout1994-11-15; Library Board of Trustees; MinutesMINUTES MEEllNG OF: TlME OF MEETlNG DATE OF MEETING: PLACE OF MEmNG: LIBRARY BOARD OF TAUSTEES 3:OO p.m. November 15,1994 Ci Cowrcil conference Room CALl TO ORDER: President Woodward called the Meeting to order at 3:03 p.m. ROLL CALL Present: Library Board Trustees Woodward, Cunin, L'Heureux and Moss. Library Board Trustee McCann arrived at 3:08 p.m. Absent: None. Also Present: Cliff Lange, Library Director Geoff Armour, Assistant Library Director APPROVAL Of MINUTES: On motion by Library Board Trustee Curtin, the Minutes of the Regular Meeting held September 21, 1994, were approved as presented. AYES Woodward, Curtin, L'Heureux and Moss MONTHLY LIBRARY DIVISION HEADS REPORTS President Woodward referred to the reports contained in the packet, and asked for comments or questions. Board Trustee Moss commented that Carrie and Randy Scott won the California Association of Library Trustees and Commissioners 1994 Award. Dr. Lange stated that Council will recognize the Scotts at the December 13, 1994, Council Meeting, for winning this award. He added that they have been entered in the San Diego Home/Garden Lifestyles' contest for outstanding San Diegans. He said they deserve the recognition as they have served so many hours as volunteers. LIBRARY BOARD COMMENTS Board Trustee Moss inquired about attendance at the programs for the public, and Dr. Lange indicated that it depends on what the program is, and can vary greatly. November 16, 1994 LIBRARY BOARD OF TRUSTEES Page 2 LIBRARY USER SURVEY RESULTS Dr. Lange explained that Geoff Armour did the analysis from the data SANDAG submitted, and he felt this was an outstanding job. Geoff Armour stated that it was interesting to compare the results of this survey with the one done five years ago, as the results were slightly different. The greatest change was in the increased interest in technology, which was not available five years ago. In response to query regarding how this information will be used, Mr. Armour stated that it was very interesting and informative to read all the comments that were written at the end of the survey. The comments indicated that the library users liked the library and the staff and would not change that. There was a trend running through those comments that there was dissatisfaction with the physical plant; such as the uncomfortable chairs: too noisy; and some other disadvantages that will be present until the new library is built and this library is remodeled. Mr. Armour stated that the Spanish speaking users valued everything more highly, andperhaps this was a cultural factor. The school level users did not have a high rating on CD’s and cassettes-but had a higher value on the books. The comment was made that going to the library ranked 9th out of 10 items, and Mr. Armour said that the younger children have other things to do that are more important to them. Mr. Armour explained that at one time they did have sofas in the library, but there were homeless types who would come in to the library and sleep on the sofas all day. With the straight chairs they have now, that is not likely to happen. In reply to query as to what has been learned from the surveys, Mr. Armour stated he was concerned about that, but felt that the suggestions contained in the sunreys were important. He said that the suggestions for more signs and more personal help, especially for the Spanish-speaking students, were needed, and the surveys confirmed that. Also, the statements were made that more personnel was needed in the evenings to help students and adults find what they need. Mr. Armour stated that copies of this report have been given to the Task Forces and this information will be used to work on goals and mission statements. Mr. Armour discussed the problem the library has with teachers not coordinating their assignments with the library. When this happens, the first or second student in gets all the books and information, and the other students are left out. He has tried to work with the teachers and administrators at the schools to notify the library ahead of time on an assignment, to allow the library to control the books better. Dr. Lange stated that a brochure was sent to the teachers to get their cooperation, and it is a problem at this library, and also in other libraries. He felt the Principals will have to do something, as the school libraries have the same problem. Board Trustee Curtin stated he felt the library should take the initiative and call the Principals and explain that they need to instruct their teachers to cooperate with the library. Board Trustee Moss stated that it is important to emphasize that there will be two main libraries and that this library will not be a branch library when the new library is built. Dr. Lange stated that due to the electronics now available in libraries, the location of materials will be less significant with the two libraries, but he is aware that this is something that needs to be worked on. November 16,1994 LIBRARY BOARD OF TRUSTEES Page 3 CHRISTMAS HOURS Dr. Lange referred to the Memorandum contained in the packet with the recommended Christmas hours as follows: Saturday, December 24, 1994, closed: Saturday, December 31, 1994, Open from 9:OO a.m. to 1:OO p.m. ACTION: On motion by Board Trustee Curtin, the Library Board of Trustees approved the recommended Christmas hours as contained in Dr. Lange's Memorandum dated November 9, 1994. AYES: Woodward, Curtin, L-Heureux, McCann and Moss LIBRARY ASSISTANT I THREE-QUARTER TIME RECRUITMENT Dr. Lange explained that he included this in the packet for information only. Since this is a new type of position within the City to help elevate some of the part-time people, he wanted the Board Members to be aware of this. This is closed recruiting, with only City employees eligible, and there have been 20 applications for the position. NEWPORT BEACH PUBLIC LIBRARY TOUR Dr. Lange referred to his Memorandum dated November 9, 1994, to the Library Board, suggesting that the Board tour the Newport Beach Public Library some time in December. This building is 54,000 square feet, which is ten thousand feet smaller than the new library planned for Carlsbad, and it is organized similar to the way the Carlsbad library is planned. Dr. Lange stated that the meeting date for December would be December 21. He suggested changing that to December 14, and instead of the regular meeting, take a trip to the Newport Beach Library. This would be a half-day trip from 12:30 p.m. Members Curtin and McCann will let Dr. Lange know whether they will be able to attend. Board Members L'Heureux, Moss and Woodward will attend. President Woodward inquired about the State of the City video which was to be shown at the September . meeting, and Dr. Lange stated this will be shown at the January meeting. DIRECTORS REPORT: Dr. Lange reported that the library is in the middle of the ADA remodel, and it will probably not be completed until the end of the December. He mentioned the award given to Carrie and Randy Scott at the Conference on Saturday. It was a CALTAC luncheon and they accepted their award. They will be recognized at the December 13, 1994, Council meeting. He stated they have been entered into the contest for outstanding San Diegans sponsored by the San Diego Home/Garden Lifestyles Magazine. Dr. Lange stated he is the Chairman of the Cal Library Association Membership Committee, with 12 people on the committee, and he is also serving on the Joint Restructuring Task Force for libraries in California. The next meeting of that group will be a two-day meeting the end of this month in Sacramento Dr. Lange distributed literature on how the South Pasadena Public Library did a survey on a Library Parcel Tax. He announced a CALTAC workshop at the Huntington Beach Library, March 1 1,1995, and told the Trustees to mark that on their calendars. November 16, 1994 LIBRARY BOARD OF TRUSTEES Page 4 DIRECTOR'S REPORT: (Continued) Or. Lange reported that the coffee cart is on hold at the present time. He stated he is serving on the Chamber of Commerce Small Business Resources Committee, and the Chamber will be putting on a library 'bash' for small businesses on Friday, January 20, 1995, from 7:Oo a.m. to 9:00 a.m., with a presentation by the library staff. The affair is limited to 40 people. FRIENDS OF THE UBRARY: Dr. Lange stated the 6oard will meet tomorrow night and set dates for their book sales for the coming year. They feel they need to promote the sales more. GENEALOGICAL SOCI€TY: Dr. Lange stated that Mr. Cooper had telephoned him that he would not be able to attend the meeting today. He reported that there are now 617 members of the Society. SIERRA ADVISORY BOARD President Woodward reported on a recent meeting of the Reference Committee, Thursday, November 10, where the Research Services were discussed and the traveling workshop on Research Services. The anticipated workshops for the coming year were discussed, with the next workshop proposed for August 26. PUBUC COMMENT: None. ADJOURNMENT: By proper motion, the Regular Meeting of November 16, 1994, was adjourned at 4:lO p.m. Respectfully submitted, -"&rriett Babbitt Minutes Clerk I ., ADULT LEARNING PROGRAM Monthly Report September 1994 1. International Literacy Week %e first week in September was International Literacy Week. As part of the recognition, the Blade-Tribune carried articles on literacy, including an article about learner John Corcoran and his book and a request for volunteers for the Adult Learning Program. The Union-Tribune featured an editorial encouraging the public to volunteer as tutors; the editorial was written by Nancy Schoeffler, a former tutor in the Adult Learning Program. Several adult learners from this program wrote essays for the Literacy Day Writing Display in Balboa Park. - 2. VISTA Volunteers VISTA Volunteer Shirley Taylor attended a 2-day retreat for all 18 VISTA Volunteers working in literacy in San Diego County. Program Coordinator Lynda Jones attended the portion of the retreat designated for VISTA Site Coordinators. 3. CALTAC Nomination The Library Board of Trustees nominated Adult Learning Program volunteers Came and Randy Scott for the California Association of Library Trustees and Commissioners (CALTAC) Outstanding Volunteer Award. - 4. Emblem Club Scholarship September 15 was the deadline for applications for the Oceanside Emblem Club Scholarship for adult learners to continue their educations. Coordinator Lynda Jones screened the applicants and made recommendations to the Emblem Club. Intewiews will be conducted in October and results announced in November. - 5. Certification of local funding designated for literacy was submitted to the State Library as the first step in applying for 1994-1995 matching funds for the Adult Learning Program. California Library Literacy Services Grant ADULT LEARNING PROGRAM Monthly Report October 1994 - 1. CALTAC Award. On October 17, library trustee Woodward was notified that Came and Randy Scott had won the 1994 Outstanding Volunteer Award from the California Association of Library Trustees and Commissioners (CALTAC). The Scotts have donated several thousand hours to developing and maintaining the Adult Learning Program’s computer lab. The award will be presented during the California Library Association conference at the Disneyland Hotel on November 12. 22 Emblem Club Scholarship. Oceanside Emblem Club #177 announced that adult learner Curtis Luster was the recipient of the first Emblem Club scholarship established for a learner in the Adult Learning Program. Curtis will use the $500 scholarship to continue his pursuit of his A.A. degree at MiraCosta and Palomar Colleges. He will simultaneously receive his A.A. degree and his high school diploma. He plans then to transfer to a 4-year college to pursue a credential-in elementary education. The scholarship will be formally awarded to Curtis at the Emblem Club meeting on November 2. Library staff member Jeanne Osburn is currently president of the Emblem Club. 3. Media Coverage. On October 28, the San Dieno Union-Tribune carried a large photo of Curtis Luster and an article about the Emblem Club scholarship he is receiving. - 4. GOALS Graduation. On October 13, a graduation ceremony and potluck supper were held for the 6 adult learners graduating from the San Diego Council on Literacy GOALS Program. The GOALS Program was a 6-month series of workshops for adult learners in North County, involving learners in planning their own personal and professional growth through goal- setting, self-esteem improvement, team-building, and leadership skills. Five of the six learners graduating were from the Carlsbad Library’s Adult Learning Program. Assistant Library Director Geoff Armour presented the graduation certificates to each learner. About 40 family, friends, and literacy staff attended the event, held at the Carlsbad Senior Center. 5. Tutor Focus Group. As part of the services of the San Diego Council on Literacy, a series of 6 tutor focus groups was conducted around the county. A cross-section of tutors discussed how tutor training and support could be improved. The focus group for Carlsbad met on October 5. Results of the discussions will be compiled and made available to literacy programs. - 6. Jefferson-Pine Schools PTA On October 25, Adult LearningProgram Coordinator Lynda Jones and Centro de Informaci6n Supervisor Lizeth Simonson spoke about library services to a group of parents and children at the Jefferson-Pine Schools FTA Family Night. CHT LVREN S VI VIS TON ,\IONTHL Y STATEMENT SEPTE!LtGER 7 994 SZottyhe and Ghandpmenth SZohy.time continued, wah boxh addixg to thh nummetr attendance. Thug ahe ;the only ILUO phogmh that continue thnoughouZ the yeah. CHTLVREN'S SERVTCES UT VTSTON OCTOEER 7994 itlONTH1 Y STATEI?IE:VT The ffalloween Pa/Lty wm a gmat aucceisa due to the a3kx-t 06 magician ChcLig Stane. Adtat being ent-ned by hk. Stane, we embatrked on a HaiToween pmde though CLty Hall. The 6enaXvLCLen concluded dth tedtahme~& and a seat oh fwo. COLLECTION DEVELOPMENT AND ACQUISITIONS STATISTICS REPORT September 1994 Items Received -------------- Books - Adult Main Branch Centro subtotal Books - Children Main Branch Centro subtotal Audio - Adult Audio - Children Video Total Received 346 159 117 2 0 9 463 170 175 25 75 9 0 1 250 35 505 1 568 119 295 9 28 633 1 891 200 415 84 97 1 27 285 539 62 36 98 322 9 48 57 186 83 37 18 138 554 867 326 18 1,211 3 492 .................................................................... Direct-ordered Videos Cataloged at PMSC B & T = Baker & Taylor PMSC = Professional Media Services Corporation COLLECTION DEVELOPMENT AND ACQUISITIONS STATISTICS ‘REPORT October 1994 Items Received Main Branch Centro -------------- Books - Adult subtotal Books - Children Main Branch Centro subtot a 1 Audio - Adult Audio - Children Video Total Received Current Month Fiscal B&T Direct Pr4SC Total to Date Year ...................................... 306 61 0 367 109 38 0 147 130 1 43 688 103 27 37 167 91 0 4 95 15 2 10 289 409 88 37 534 200 38 4 242 145 3 26 79 26 1,003 1 I 977 383 65 2,425 615 135 31 781 467 189 633 4 # 495 B & T = Baker C Taylor PMSC =I Professional Media Sewices Corporation Genealogy - Local History Statistics FY 1994 - 1995 September HOLDINGS : Current Total Total Total Month Additions Holdings Holdings Additions Current EY Last FY Ti tlss Volumes 650 1,010 31,784 30 774 863 1,326 40,742 39,415 Description of holdings: Titles Volumes Cataloged in INLEX Books Books - Microform Periodicals - Bound Periodicals - Xicroform Maps Microfilm (census, etc.! Books - GEN-CIRC CD-ROMS Microforms tstals: Non-Circ. Circ. Microf om Total 9,079 16,701 437 14 , 713 783 14,586 30,082 11,485 783 18,1.51 3,063 1,792 183 5 , 239 1 EC 46 Film Fiche 156 391 5,424 1,785 1,927 88,562 CALmAR YEAR GOALS: This month Total calendar year Volunteer hours 36 304 Programs held 4 36 Attendance 188 1,828 NSDCGS book/equipment expenditures $2,305.85 $20,454.51 ACTIVITY : This This +f - Total Total Month Month This EY Last FY Last FY Reference questions Researchers registered Circulating checkout Daily average Daily average Daily average 1,403 56 1,302 52 14 608 48 + 101 -1-4 3,948 51 979 39 182 944 38 158 6 3,1.17 41 501 + 35 r1 38 2 ,010 7 + 24 7 +1 6 DISTRIBUTION OF RESEARCHERS: City This This mnth FY county %is This State ' ??lis This Manth FY mnth FY Carlsbad L2L597 Del Mar area 10 37 East S.D. area 33 100 Encinitas area 61 168 Escondido area 48 171 Oceans ide 183 548 S.D. City etc. 147 495 Fallbrook 2897 ~ 51 168 76 269 -- San Marcos Vista -- HOLDINGS : Ti tlss Vo 3. me s Description of holdings: Books Books - Microform Periodicals - Bound Periodicals - Microform Maps Books - GEN-CIRC Current Total mtai Total. Month Addi t ioxs Ho7.ding.s Holdings Additions Currect F'Y Last FY Titles Volumes Cataloged in INLM 9,092 16,704 44 2 156 .3,. 11,506 793 18,154 3 ,079 1,792 - -- 1 IY 183 Microfilm (census, etc. 1 5,226 5,251 Non-Circ. Circ. Microform Total 14,755 793 Microforms added this month: Film Fiche 14 405 5,438 -- 1 I 927 88 , 562 CALENDAR YEAR GOALS: This month Total calendar year Volunteer hours Programs held At tendance NSDCGS book/equipment expenditures 24 4 147 $2,417.45 328 40 1 , 975 $22,871.96 ACTIVITY: This This +r - Total Total Month Month This N Last FY Last FY Reference questions 1 , 258 1,183 +75 5,206 14,608 Researchers registered 975 876 +99 4 ,092 11,231 Daily average 39 35 +4 40 38 Daily average 50 48 +2 51 49 Circulating checkout 187 197 -10 688 2,010 Daily average 8 8 7 7 --- DISI'RIBVTION OF RESEARCHERS: City This This Month FY Carlsbad -- 166 763 Del Mar area 8 45 East S.D. area Encinitas area Escondido area Fa llbrook Oceanside S.D. City. etc. San Marcos Vista 38 42 76 17 161 166 36 97 - - 138 2 10 247 114 709 661 204 366 county This . Manth Los Anqeles 18 79 Oranae - Biverside 41 3. Bernardino 6 others- This State . This This FY Month FY 4 11 -- 70 Arizona - 357 Colorado 212 - 112 eo raia 11 22 Illinois -- 1 1 2 2 1 1 Maine 2 4 Maryland N. Carolina 1 1 2 4 Ohio 2 2 Nevada Washinqton 3 3 New Zew 7- - QtherS -1 -- 10 Indiana -- -- - -- - -- NORTH SAX DIEGO COUNTY GENEALOGICAL SOCIETY P.O. Box 581, Carlsbad, California 92009-0581 GENEALOGY CLASSES The following classes are presented, at no charge. to the community as a method to provide a genealogical learning opportunity. Everyone is welcome to attend. All the classes are held in the Carlsbad City Council Chambers. located behind the Carlsbad City Library on Carlsbad Village Drive. Tuesday Classes: 1:30 p.m. to 3:OO p.m. Saturday Classes: 9:30 a.m. to 12:OO p.m. (Lunch Break) 1:00 p.m. to 3:30 p.m. The Saturday Beginner's Class covers the following topics: 1. Getting Started; 2. Record Keeping; 3. PAF: 4. Land Records; 5. Wills & Probate Records: 6. Census Records. 27 Sep 1994 15 Oct 1995 * (Saturday) 11 Oct 1994 25 Oct 1994 8 Nov 1994 12 Nov 1994 * (Saturday) 22 Nov 1994 10 Dec 1994 (Saturday) 7 Jan 1995 10 Jan 1995 24'Jan 1995 11 Feb 1995 14 Feb 1995 28 Feb 1995 11 Mar 1995 14 Mar 1995 28 Mar 1995 8 Apr 1995 11 Apr 1995 25 Apr 1995 6 May 1995 9 May 1995 23 May 1995 Cemetery & Mortuary Research Beginning Genealogy Land Records I.G.I. & Family Search at the Family History Library Vital Records Beginning Genealogy Civil & Criminal Court Research Beginning Genealogy Beginning Genealogy Jewish vs. Gentile Research Research in the Carlsbad Library Beginning Genealogy Comparison of Genealogy Software American History as it relates to Genealogical Research. Beginning Genealogy Harry Drewry Bee Koons Earl Koons Jim Johnston Pat & Jim Johnston Claire McKarns Bee Koons Bee Koons & Radyn Howe Bee Koons Bee Koons Carol Baird Ray Brookhart Bee Koons TBA* * Corb Johnson Bee Koons Travel Research in the U.S.A. Bee Koons Research in Washington, D.C. Everett Ireland Beginning Genealogy Bee Koons Early Obscure Wars Clancy Boyd How to Start Researching in Germany. Dee Semon Beginning Genealogy Bee Koons Using Maps in your genealogical research. Harry Drewry Adoption Research TBA* * 10 Jun 1995 13 Jun 1995 27 Jun 1995 8 Jul 1995 11 Jul 1995 25 Jul 1995 5 Aug 1995 8 Aug 1995 22 Aug 1995 9 Sep 1995 12 Sep 1995 .26 Sep 1995 7 Oct 1995 10 Oct 1995 24 Oct 1995 11 Nov 1995 14 Nov 1995 28 Nov 1995 9 Dec 1995 6 Jan 1996 9 Jan 1996 23 Jan 1996 10 Feb 1996 13 Feb 1996 27 Feb 1996 Beginning Genealogy Bee Koons American Indian Research Judy Douglas Military Records Pat Johnston Beginning Genealogy Bee Koons Family History Library Salt Lake/Local Stake Pat Johnston Preserving Photographs Corb Johnson Beginning Genealogy Bee Koons Surname Origins Dee Semon How to take photographs of grave stones, monuments, etc. TBA** Beginning Genealogy Bee Koons Cemetery & Mortuary Research Harry Drewry Family History Library I.G.I./Family Search Jim Johnston Beginning Genealogy Bee Koons Record Keeping Bobbie Spurgin Corb Johnson TBA* * TBA** Immigration & Naturalization Dee Semon Beginning Genealogy Bee Koons Lineage Societies Clancy Boyd Wills & Probates Marie Quisenberry Beginning Genealogy Bee Koons Beginning Genealogy Bee Koons Newspaper Research TBA* * American History as it relates to Genelaogical Research. Corb Johnston Beginning Genealogy Bee Koons Land Records TBA* * Civil & Criminal Court Bee Koons & Records Radyn Howe *These beginning classes have been changed from the regular format due to other scheduling conflicts. **To Be Announced.’ COMMITTEE MEMBERS: Harry & Mary Drewry, Corb and Alice Johnson, Bobbie Spurgin, Radyn Howe, Earl Q Bee Koons. Any questions regarding the classes, please call Bee Koons, 723-0676. LA COSTA BRANCH LIBRARY Monthly Report September 1994 *CIRCULATION* Branch circulation was 21,071 for the month of September. This total included 10,053 adult items, 8,017 children's items and 3,001 video tapes. Total increase in circulation was 8% over September, 1993. Circulation averaged 80 items and hour or 843 each day. Hourly circulation increased 10%. *USERS* The total number of library users was 17,425. This was an average of 66 each hour or 697 each day. The total number of users increased 36% over last year. The hourly increase was 38% and daily, 31%. *CHILDREN'S* 38% of all items circulated were children's books and children's audio materials. This does not include videos. This reflects a major demand on the children's area for collection but especially on staff. Presently, the area is staffed about 25 hours out of 64 hours the library is open each week. The room is in constant use throughout the day by students and parents alike. This library is greatly affected by the non-traditional school schedules of Encinitas and San Marcos school districts. Home school teaching is also popular. A three quarter time position was approved by the city for the Branch Library. This position,when filled will be assigned to.the Children's Area, adding 10 hours a week of coverage. a,date has not been set for hiring. At this time,' *CAPITAL EQUIPMENT REQUEST* A request was made by the Branch Manager for the purchase of a personal computer for use in her office. This request was granted by the Employee Capital Equipment Committee and is being submitted to City Council, via an agenda bill. This PC will provide access to word processing not available before to the Branch Manager and access to the library data base within her office. Accessing the library data base (INLEX) will expedite material selection and collection development at the Branch. LA COSTA BRANCH LIBRARY Monthly Report October 1994 *CIRCULATION* Branch circulation reached a total of 21,271 in October. This total included 10,566 adult items, 8,264 children's items and 2,441 video tapes. Total increase in circulation was 7% over October, 1993. Circulation averaged 81 items an hour or 851 each day. Hourly circulation increased 5% and daily, 7%. *USERS* The total number of library users was 17,371. This was an average of 66 each hour or 694 each day. Total number of users increased 27% over last year. Hourly increase was 25% and daily, 27%. *CHILDREN'S* 49% of all print materials circulated were children's books. And, 39% of all library materials including books, audio and video materials were circulated from the children's area. These statistics support the need for increased staffing and materials in the area. Appropriately, the three quarter time position designated to head Branch Children's wasopened for in-house applicants (all City of Carlsbad employees) on October 31. Closing date for applications is November 14. The goal is to have the position filled by January, 1995. *COMPUTER FOR BRANCH MANAGER'S OFFICE* On the heels of capital Equipment Committee approval for a computer for the Branch Manager,(See September, 1994 Branch Report) a loaner was installed. This gives access to the library's data base and word processing. It has proven extremely helpful to the manager in execution of duties, especially for materials selection. *STAFF* Because of an increasingly heavy homework load, student worker, Krystine Boone left her page position this month. Ryutaro Sarui was hired in her place. He has been a faithful volunteer since March of 1994. He will be officially employed with the Branch as of November 7. Ryutaro is a Senior at Torrey Pines High School. > (v Q n u e m v> I fv U 0 FY 94-95 II II AUG SEP OCT NOV DEC I f iuj > yv n W e n 6 (v FY 94-95 d .Veda Graphics MEDIA STATSiW PARTNERSHIPS FOR CHANGE/CENTRO DE INFORMACION Monthly Report September 1994 1.- Adult pr0gmnml.m - Interviews. On September 26 and September 29, the Historical Society conducted several intemiews with long-time residents from Carlsbad for a Barrio video project. Durhg two mornings, Daniel Cablevision brought their cameras to the Centro to videotape, and used the library as a background. A bilingual storyhour was also videotaped and included in the project. 2.- children’s . Centro de tnformacih resumed the bilingual storyhours on Wednesdays and Thursdays. The two Wednesday morning bilingual storyhours are for preschool age children and the Thursday afternoon one is for all school-age children. The Sewing Club also resumed their meetings in September and met three times this month. ’ 3.- Tour at the Cenm de Informaah and the Main tibrarv. On September 30, a group of 5th grade students from Pine Elementary School visited the Centro and Centro Supervisor Lizeth Simonson gave information about the Cenuo’s library services, children programs and schedule. They also visited the Main Library were Centro Supervisor met-- the group of students and teachers and walked around the library showing the location of the materials. Children’s Librarian, Linda Roth, and Centro’s Supervisor Lizeth Simonson demonstrated the use of the computer catalog to the students at the Children Department. 4.- Tour at the Centm. On September 29, adult students from MiraCosta College’s English-as-a-Second-Language (ESL) classes visited the Centro and Centro staff member JosC Maldonado explained to the students about the services offered at the Centro and at the Main Library. There were several first-time new applicants for a library card. Tut ‘ . The Centro de Informacih is continuing helping Spanish- speaking patrons who want to learn how to read and write in Spanish with our tutoring program. Sometimes tutor and learners meet at the Centro de Infonnaci6n. 6.- COIIUII~~VOU~ @ September 21, Centro Supervisor Lizeth Simonson participated at the Jefferson School Open House Night. During that evening, Centro supervisor Lizeth Shonson and School Librarian Mrs. Kathie Delgado were welcoming the parents and students at the school library. They were also handing out Centro’s brochures. The Centro supervisor explained to new families about the Centro and Main Library services. On September 29, Centro staff members Jose Maldonado and Lizeth Simonson visited several adult ESL classes at Pine School and distributed brochures and Centro’s schedule. They also explained about library services to several new students. 7.- California Cities Helen Putnam Award. The City of Carlsbad was selected to receive a 1994 California Cities Helen Putnam Award for Excellence. The Carlsbad City Library Centro de Infonnaci6n was honored in the Enhancing Diversity in the Work Place and Community category. The award winners will be formally announced at the League of California Cities Annual Conference October 23, in Long Beach. There will be also 3 special awards ceremony in Sacramento with presentation of the awards by Gov. Pete Wilson. During the League's Annual Conference in Long Beach the city Will have a display of its three winning projects, to share with other city officials information and ideas regarding the award winning entries. 8.- PFC Gmt '94 - '95. On September 27, the City Council formally accepted the fifth year Partnerships for Change grant. The grant is $40,000 in federal LSCA money from the California State Library. 9.- Media Coveram. On September 12, Centro Supervisor Lizeth Simonson was profiled in the Blade Citizen, relating her own experiences as an immigrant to the work she does at the Centro. On September 28, the Blade Citizen carried an article about the three Helen Putnam awards won by the City of Carlsbad. 10.- Friends Of the Lii Donation At its September meetings, the Friends of the Library Board approved a donation of $1,OOO to the library to be used to purchase bilingual materials for the Centro de Infomaci6n. .. PAXTNERSHIPS FOR CHANGE/CENTRO DE INFORVIACION Monthly Report October 1994 1.- Centro de Informaci6n Newsletter. Over 1200 copies of the September and October Centro de Informacion Newsletter in Spanish and English were distributed in the community durins the first week of October. 2.- Adultpro- ' E. On October 13, HeadStan: held its monthly parents' meeting at the Centro. On October 25, Consumer Credit Counseling made a presentation about budget, credit and debt counseling to a group of adult ESL students from the Girls Club morning classes. On October 27, Vista Community Clinic made a presentation about AIDS, discussing prevenrion and current information about incidence and ways the' infection is spread. In addition, a tutor and four learners from the Spanish Literacy Tutoring met three times this month at the Centro. All together, adult presentations and meetings drew a total of 141 adults and 25 children to the Centro during October. Each presentation and meeting was preceded by a welcome from Centro staff and an overview of the library's services. 3.- Children's Pr0-g . On October 26, Dr. Antonio Crozco, a dentist from Oceanside, came to our bilinguai storyhour and spoke with che children about dental hygiene and good nutrition. He also gave away toothbrushes and printed information to parenrs. On October 28, Centro de Informaci6n had the Halloween party for the children. After a puppet show and a bilingual story, the children participated in plays and games. They also enjoyed refreshments. The Sewing Club met three times this month and the bilingual storyhours have been continuing on Wednesdays and Thursdays. 4.- Community Outreach. On October 18, Centro supervisor Lizeth Simonson and Adult Learning Program coordinator Lynda Jones were invited to a Family Reading Night at Jefferson School to promote both the library and the literacy program to a group of parents. 5.- The October 6th edition of the Carlsbad Sun printed an article, accompanied by a photo of one of the bilingual storyhours, about Centro de Informaci6n. The article pointed out the uncertainty of the future operation of the Centro once PFC Grant money mm out in September 1995. In the same edition an editorial also mentioned the Centro and addressed the possibilities of securing future funding, advocating that the Centro continue. Media Article. 6.- California Cities Helen Putnam Award Display. PFC coordinator Lynda Jones, Assistant Director Geoff Armour, and Centro supervisor Lizeth Simonson worked together to prepare the materials to be used at the display table during the League of California Cities' Annual Conference in Long Beach on October 23. Included were handouts such as Centro de Infonnaci6n brochures with inserts, an overview of the history of the Centro, samples of Centro newsletters, in English and Spanish, and pencils with Centro contact information. Also on display was a photo album with pictures of Centro activities like outreach programs, adult educational presentations and children’s programs. At the conference it was announced that the library had won a Grand Prize for the Centro de Ifomaci6n. 7.- PFC Ouarterlv Re~ort. The fourth quarterly report of the 93/94 year was submitted to the State Library. 8.- Centro Suuhor Position. The Centro Supervisor job description was finalized and included in the agenda bill to take to the City Council meeting on November 8th. 9.- Interview. On October 27, students from UCLA Graduate School of Library and Information Science interviewed Centro supervisor Lizeth Simonson about Partnership for Change. -----. REFERENCE ACTlVPTlES FOR SEPTEMBER, 199.1 Reference questions totaled 81 69 during the month of September, an increase of 1899 over last year. Reserves totaled 1768, an increase of 147 over last year. Online Searches totaled 2 1 , a decrease of 5 over last year. During the month of September, there were 2 Reference Skills Classes, 1 book talk and 1 tour. On September 1, there was a Reference Materials Selection Committee Meeting: $370 was spent on new materials and $1 535 was spent on updates. Cathy Miller attended Wordperfect 6.0 training on September 7. Callie Ahrens and Fern Gordon were participants in Investment In Excellence Seminar on September 27-29. Callie was a facilitator and Fern the student. Char Kennedy attended a Serra Reference and Collections Development Meeting at National City on September 29. REFERENCE ACTIVITIES FOR OCTOBER, 1994 Reference questions totaled 8,538 during the month of October, an increase of 1,968 over last year. Reserves totaled 171 6 , an increase of 61 over last year. Online Searches totaled 28 , a decrease of 1 over last year. During the month of October, there were 5 Reference Skills Classes and one book talk. On October 6, there was a Reference Materials Selection Committee Meeting: $254 was spent on new materials and $1 081 was spent on updates. Callie Ahrens attended a Staff Development Meeting on October 20. Callie Ahrens and Fern Gordon were participants in an Investment In Excellence Follow-Up Seminar on October 20. Also during the month of October, the Reference Department received two printers for CD-ROM computers for the public, making a total of four stations available now. Six more drives were also purchased for the Tower and Information Systems installed the Health Source CD-ROM for the public to access. All of these accomplishments were made possible through the generosity of the Friends of the Carlsbad Library. Selectphone CD-ROMs have also arrived and we are waiting for Info Systems to load them. Technical Services Report September 1994 In September, Technical Services staff added 1,155 books and 274 audiovisual items to the library's collection. A total of 508 books and i12 A-V items were withdrawn from the collection. Library users with computers made 365 calls to the library's dial-up catalog in September. Usage of dial access has been slowly increasing since the service was first made available in April 1992. In fiscal year 1992-93, there were 3,074 calls. In fiscal year 1993-94, there were 4,044 calls. The library catalog was also accessed through Main Street on Daniels Cablevision 207 times in September. The 3M Selfcheck station at the La Costa branch was used to check out a total of 927 items in September. This was 4% of the total branch circulation. Technical Services staff member Rhoda Xruse retired on September 15 after five years of cataloging children's materials. Since the position is frozen, her responsibilities have been split between Chris Pickavet (print materials) and Mira Vendler (audio-visual) as part of a three month evaluation of the impact on the Technical Services work flow. At the September general staff meeting, all ten members of the division participated in a presentation on what Technical Services does. Just before Labor Day, the city switched from Wordperfect 5.1 to Wordperfect 6 as its word processing software on the city LAN. Since most of the library's personal computers are stand- alone units not connected to the LAN, Chris installed WordPerfect 6 on computers in Circulation, Collection Development, Technical Services, and the branch this month. Technical Services ~eport October 1994 In October, Technical Services staff added 1,010 books and 386 audiovisual items to the library's collection. A total of 1,156 books and 190 A-V items were withdrawn from the collection. Library users with computers made 425 calls to the library's dial-up catalog in October, the third time this year that the monthly total was over 400. In addition, the library catalog was accessed through Main Street on Daniels Cablevision 173 times. The 3M Selfcheck station at the La Costa branch was used to check out a total of 687 items in October. This was 3% of the branch circulation for the month. Two San Diego area library groups had technology-orientsd meetings in October. The Serra Technology and Automation Review Committee met in Escondido on October 18. A major topic was the planning of a workshop on reference sources available on the Internet. We hope to have the workshop in January, but the exact date depends on the availability of the instructors and a computer lab. The workshop will be designed for reference librarians who already have some Internet experience and are looking for guidance on the best sources of on-line information. Unlike commercial services such as CompuServe, Prodigy, and America Online, the Internet is not organized, and it can be hard to find documents and files, even when you know they exist. 'On October 20, librarians from several Serra libraries met at the National City Public Library to see a demonstration of Mosaic, which is one of the most popular programs used to access the Internet, and to talk with representatives of San Diego Data Processing, the agency that provides telecommunications services to the city of San Diego. Those of us from the public libraries hope that we might be able to obtain services more economically if we purchase them as a group. The representatives from SDDP were interested in finding out from us what kinds of services libraries will be asking for. They are still planning what types of services they will offer in the future, and at what prices. Our meeting was a step toward possible future cooperation. CARLSBAD CITY LIBRARY OPINION SURVEYS 1994 Background As part of the library's Five Year Strategic Plan, three surveys were conducted in May and June 1994 to help evaluate how well the library is meeting the needs of its users. Surveys were developed by library staff with the assistance of the San Diego Association of Governments (SANDAG). SANDAG staff handled the data entry and computer processing of completed surveys as well as cross-tabulations of selected questions within each survey. Surveys were designed for three separate populations: elementary and junior high school students; high school students; and general adult users. The school surveys were designed to sample opinions of students representing elementary, junior high, and high school levels who are both users and non-users of the Carlsbad Library. The purpose of the user survey was to determine the attitudes and opinions of adults, both Spanish and English speakers, who are current users of the library. Adult non-users were not specifically surveyed. Methodology 1. ElementandJunior Hiah School Survey. All fifth graders in all nine of the elementary schools located in Carlsbad were surveyed in May 1994 along with selected "villages" of seventh graders at Valley Junior High. In addition, bilingual fifth grade students at Pine and Buena Vista schools were given separate Spanish language surveys. There were a total of 439 surveys returned, including 51 in Spanish. 2. Hiah School Survey. Students in both regular and honors English classes in all four grades at Carlsbad High School were surveyed in June 1994. There were also selected English as a Second Language (ESL) classes surveyed in Spanish. A total of 223 high school students completed the survey, 41 in Spanish. 3. User Survey. Adult library users were surveyed in June 1994 at the Main Library, the Branch Library, the Centro, and at adult ESL classes. Surveys were administered by volunteers from the Friends of the Library and library staff during selected two- hour time periods everyday the libraries were open during the week of June 6. Spanish language surveys were administered at the Main Library as well as at the Centro and in adult ESL classes. 974 user surveys were returned, including 72 in Spanish. SUMMARY OF FINDINGS ElementatWJunior Hiclh School Sutvev A total of 262 5th graders at all nine elementary schools in Carlsbad plus 126 7th graders at Valley Junior High completed the survey. Of those who responded to the question about how they spend their free time, out of ten choices given, the favorite pastime was "watching television," slightly ahead of "playing sports" and "visiting with friends." "Going to the library" ranked next to last, just ahead of "going to a movie." Computer use by Carlsbad students is high, with 93% of all respondents indicating that they know how to use a computer. 81% of those who use computers said they use them to do both games and homework and nearly half use computers both at home and at school. 84% of all respondents use one of the Carlsbad libraries (Main, Branch, or Centro) at least once in a while. 36% of those students who said they do not use the library gave as their reason, "I'd rather do other things." The other two most frequent reasons cited for not using the library (20% for each) were "It's too far and I don't have a ride," and "I have my own books." Students were asked to select from a list of ten categories why they most often use the library. By far the most frequent response (84%) was to check out books. 46% said for homework, 36% to read for fun, 34% to use the copy machines, and 33% to check out videotapes. Since there were multiple responses, the total did not add up to 100%. Rating what the library has to offer, out of six categories, books were given the highest value, with 88% of respondents indicating "great" or "good" and less than 2% saying they were "not good" or "never used." Videocassettes were the second most popular item with 64% rating them "great" or "good" and 23% saying "not good" or "never used." Surprisingly, both audio cassettes and compact disks were given low ratings, with just 43% and 40% respectively saying they were "great" or ''good'' while 38% said they never used audio cassettes and 46% said they never used CD's. 81% of all the 5th and 7th graders said they usually find what they need at the library For the 19% who said they don't find what they need, the most common reason given was "The item was checked out" (51%) followed by "The library did not have it" (30%) Asked where in the library they usually go when they need help, 40% of these students said the Children's Desk and 27% said the Reference Desk. 13% said they -2- didn't ask for help and 11% sai,d they got help from a friend. Comparing 5th graders to 7th graders, both age groups use the library at about the same rate, 85% of 5th graders and 83% of 7th graders. There were some differences between the two age groups in evaluating what the library has to offer. 68% of fifth graders said that the library's books are "great" compared to just 43% of seventh graders. Videos were also more highly rated by fifth graders. At the other end of the spectrum, both groups gave lower ratings to or said they did not use cassettes, CD's, magazines, and programs. As would be expected, more 5th graders go to the Children's Desk for help (43%) than to the Reference Desk (22%) while 7th graders are more evently split between the two desks (35% use the Children's Desk, 37% use the Reference Desk). Overall satisfaction with the library was about the same for both groups, with 81% of 5th graders and 79% of 7th graders saying they got what they needed. 75% of the students who filled out the survey answered the open question about how the Carlsbad libraries could be improved. Answers were categorized in each case where there were three or more similar responses. Out of a total of 297 such answers, about a third of the responses indicated satisfaction with the way things are. Like the library as is More or different books More videos and more duplicates More scarry stories or horror Increase facilties (restrooms, study areas) More CD's More computers More cassettes Food/snack machines Video games to check out More activities for older children Percent 33 18 10 8 6 6 5 4 4 4 2 Hiah School Survev The high school survey was completed by 223 students in honors and regular English classes in grades 9 through 12, including 41 Spanish-speaking students in ESL classes. 72% of all students surveyed have a library card for the Carlsbad City Library and 80% said they use one or more of the library facilities. For those who do not use the city library, the most frequent reason given (40%) was "I use the school library." Tied for second at 20% each was "Too far away" and "Don't have the time." 18% said they would "Rather do other things." Those who use the library were asked how often they go to one of the Carlsbad libraries. 47% said once or twice a month followed by 44% who said once or twice a year, Only 9% said they use they library as frequently as once a week or more. When asked what they use the library for, the top three reasons were: 1) to research topics for school projects (87%); 2) to get books or magAzines(45%); and 3) to use copy machines (34%). Since there were multiple responses, the total percentages added up to more than 100. Of least importance to high school students using the library were children's materials (5%), getting job-related information (7%), and seeing friends (8%). High school students were also asked to evaluate as very important, somewhat important, or not at all important a list of 13 resources currently available at the library. "Books for school assignments" was given the highest rating, 83% of students saying this was very important. Also highly rated were "Reference books" with 75%, "Computer data base searching" (62%), and "Books for leisure or personal interest" (34%). Viewed as not at all important by these students were "Telephone books" (42%), "Compact discs" (35%), "Cassette tapes for music" (35%), and "Materials for the visually handicapped" (34%). Spanish language materials and programs and bilingual staff were also given low ratings but these results are skewed by the high proportion of respondents who are English speakers only. Another question asked high school students how important it would be to have a variety of services and resources not currently available in the library. Students were given 11 categories and asked to rate them very important, somewhat important, or not at all important. The top priority, with 91% of students saying it was either very important or somewhat important, was "Magazine article indexes in the public computer catalog. "Personal computers for use in the library" was next at 87% followed by "Group study rooms" (84%). At the other end of the scale, 28% of these students rated "Audio cassette players for use in the library" as not at all important followed by "Compact disc players for use in the library" (27%). It is worth noting that no single cateogry got less than a 58% combined very important or somewhat important rating, with the average being over 70% favorable. When asked if they found what they needed at the library to help with their homework, 77% said yes, 6% said no, and 17% said they did not do homework at the library. 56% of these high school students said that when they need help in the library they go to the Reference Desk. 12% said they get help from friends and another 12% said they go to the Children's Desk. 59% of respondents said they speak English at home compared to 29% who said Spanish and 12% who said some other language. Slightly over half of all surveys returned had additional written comments or suggestions for improving the library, Answers were coded in each case where there were two or more similar responses. Out of 105 of these responses, 29% said they liked the library the way it is and had no suggestions for improvement. -4- Like it the way it is Want more computers Want study rooms More/newer books More/newer CD's Typewriters for use in the library Morelnewer cassettes More/newer videos Tutors to help with homework More study space/seating Extend hours/open on Sunday Want more quiet Make it easier to find things Percent 29 13 8 8 6 6 6 6 5 5 4 3 2 User Survey 974 adult patrons at the Main, Branch, Centro, and in selected adult ESL classes completed the user survey. 7% of the returns were in Spanish. 5% of those who completed the survey said that this was the first time they had used the library and just 9% said they only used the library only once or twice a year. 23% said they used the library more than once a week, 25% said about once a week, and 38% said once or twice a month. When asked what they use the library for, by far the largest number of responses (78%) was "To check out or read books or magazines for enjoyment." The next largest response (53%) was "To get information for hobbies or other personal interests." Checking out videos got 48% and checking out audio materials got 41% of the responses. The fewest number of responses was "For a quiet place to study" (1 6%) followed by "To get job-related information"(22%). Due to multiple responses the total did not add up to 100%. Given a list of 27 services and resources currently provided, respondents were aksed to rate each as very important, somewhat important, or not at all important. Combining very important and somewhat important categories, "Books for adults" was given the highest rating at 94% with "Magazines and newspapers" second at 84%. "Photocopiers" was given an 80% rating, "Videotapes" 79%, "Business reference materials" 75%, and "Drive-through book drop" 74%. Given the greatest number of "not at all important" ratings was "Bilingual staff (44%) followed by "Overhead projectors and screens" (43%) , "Spanish language materials and programs" (42%), "Musical scores" (39%), and "Large print books" (36%). It should be noted that since only 7% of the surveys were completed in Spanish, the categorie9 relating to Spanish language services and resources would be expected to get low overall ratings. In a follow-up question, the survey gave a list of 14 services the library does not -5- currently provide and asked that they also be rated very important, somewhat important, or not at all important. The top five priorities, with percent response given for very important and somewhat important were: I) Magazine article indexes accessed in the online catalog (73%); 2) Personal computers for public use ((68%); 3) Public access to online services (64%); 4) Public fax machine (63%); and 5) Art gallery (59%). At the other end of the scale, services given the highest number of “not at all important” responses were: I) Selling paper, rubber bands etc. (40%); 2) Foreign language materials other than Spanish (38%); 3) CD players for use in the library (37%); 4) Video players for use in the library (35%); and 5) audio cassette players for use in the library (35%). 37% of all respondents said they are currently taking some sort of classes, 44% of these were for enrichment or self-improvement, 30% were regular college classes. Most of those taking classes said they either borrowed the books and other materials needed from one of the Carlsbad libraries or purchased them. The demographic profile of adult respondents showed that 38% had lived in Carlsbad 1 to 9 years, 23% for 10-15 or more years, and just 7% for less than one year. 54% were female, 41% were age 25 to 44, 24% were age 45 to 59, and another 24% were 60 or over. 39% of the respondents had children under age 18 living at home and 86% of these children used one of the Carlsbad libraries. As for educational level, 20% of those surveyed held a post-graduate degree, 19% had completed some college work, 18% held a 4-year college degree, 16% had completed some graduate studies, and 11% held a 2-year college degree. Of those returning the survey, 76% were English speakers, 13% Spanish speakers, and 1 1% spoke some other language. 41% of all respondents said they did not live in Carlsbad. Of these, 14% said they lived in Oceanside, 13.5% said Encinitas, 6% said Vista, 2% said San Marcos, 0.5% said Escondido, and 5% said some other city. For the 59% who live in Carlsbad, 44% live in the northwest quadrant, 23% in the southeast quadrant, 18% in the southwest quadrant, and 15% in the northeast quadrant. 43% of those who completed this survey added written suggestions for ways the libraries could be improved. Suggestions were coded where there were five or more that said essentially the same thing. By far the largest number of responses (47%) said the library was great and needed no changes. Percent Great staff and library 47 More books at Main and Branch 13 Make quieter/less noisy 6 Public us8 computers/ability to access Internet 6 More or newer videos 5 -6- Open Sundays/longer hours 5 More parking 4 More audio/books on.tape 3 Need quiet study areas/booths 3 Coffee shop in the library 2 Need instruction with OPAC 2 Great genealogy resources 2 More children's programs 2 Cross Tabulations Several selected cross tabulations were made using data from the user survey. Comparisons were done of Main Library users to Branch users, of residents to non- residents, by educational level, by Spanish and English speakers, and by age groups. Branch to Main When asked what they most often used at the library, the most significant difference was that a much higher percentage of Branch users said "Children's materials." Branch users also placed a slightly greater emphasis on "Reading books or magazines for enjoyment" while Main users placed a higher premium on "Getting information for hobbies or other personal interests." As for the degree of interest in current services and resources, the only major difference between the two populations was that Branch patrons again placed a higher value on children's materials while Main patrons put more of an emphasis on videos and photocopy machines. The importance of all the other services was about the same to both library users. There were no significant differences at all in the way Branch and Main users viewed a range of potential services not currently offered. Demographically, far more females than males completed the survey at the Branch; there were more families with children under 18 at the Branch; and there was a somewhat higher level of educational attainment at the Branch. As expected, there were far more Spanish speakers at the Main. All the other demographic measurements were similar. Residents to Non-Residents Comparing responses of residents to non-residents, there were very few significant differences. A higher proportion of non-residents had no interest in Spanish language materials while more residents were in favor of having an auditorium. Demographic profiles between the two populations turned out to be very similar. -7- Educational Levels Educational cross tabulations were done for those with a high school diploma and below versus those with more than a high school education. There were a number of major differences between these two groups. The group with higher education clearly put a higher value on book collections and business reference materials. Those with a high school education or less put a higher premium on Spanish language materials, literacy services, reference classes, books for teens, and bilingual staff. As for services the library might offer, the college educated group felt more strongly only about having magazines indexed in the online catalog. In every other category rated, the high school and below group put a much higher value on the potential services listed. Also, a much higher percentage of the lower educated group said they were taking classes. A demographic profile of the two groups was different in only two respects: 1) a much higher percentage of the lower educated group had children under 18 living at home, and 2) more of this same group were Spanish speakers. Spanish Speakers to Endish Speakers Cross tabulations of the responses of Spanish and English speakers were made for all three surveys. At the elementary school level, knowledge of computers and computer use was clearly stronger for English speaking students. Those Spanish speakers who use computers do so almost exlusively at school, while English speakers use them both at home and at school about equally. Library use by both language groups was the same, with 84% of each saying they use one of the Carlsbad libraries. There were clear differences in the way elementary school Spanish and English speakers rated basic library resources. English speakers placed a higher value on books while Spanish speakers rated audiovisual materials and magazines much more highly. Programs and special events were given similar ratings. English speaking students who said they were unable to find what they wanted at the library gave as the main reason that the items were checked out followed by "The library did not have the material." For Spanish speaking students, the main reason they could not get what they needed was evenly split between the items being checked out and not knowing where to find them. There were also significant differences between the two groups in where they go for help. Spanish speakers went to the Children's Desk for help at a much higher rate than English speakers, who also went to the Reference Desk at asfairly high rate. At the high school level, computer use for homework was about the same for the two language groups. On the other hand, a far higher percentage of English speakers had library cards (80% to 39%) and a somewhat higher percent of English speakers had used one of the Carlsbad libraries. For those of each language group who do go to the library, Spanish speakers were found to be more frequent users. -8- In rating the importance of current library services and resources, Spanish speakers were found to place a higher value on cassette tapes for music and information, on Spanish language materials and programs, and on bilingual staff. All the other categories had similar ratings by both groups. In evaluating services they might like to have in the library, Spanish speaking students gave higher ratings to having public typewriters and personal computers, to foreign language materials other than Spanish, to having an auditorium and an art gallery, and to being able to view educational TV broadcasts. As for where they go to get help, Spanish speaking high school students go to the Circulation Desk and the Children's Desk in about equal numbers. English speakers go almost exclusively to the Reference Desk. Spanish speaking students were also more regular users of other libraries, notably the high school library and other public I i b raries . The adult user survey produced one clear finding that related to the questions about the importance of current and possible services and resources. In both cases, Spanish speakers gave much higher ratings in nearly every category listed. Only books, magazines, and the drive-through book drop were given more or less equal ratings by both groups. The high ratings even applied to resources such as genealogy, business reference materials, online services, and public fax machines, services that Hispanic patrons have generally not been as involved with as English speaking users. Demographic profiles revealed that English speakers tended to be longer term residents of Carlsbad and Spanish speakers tended to be clustered more in the northwest quadrant of the city. Age Grows Cross tabulations were made between three broad age groups: age 24 and under, 25 to 59, and 60 and over. These comparisons produced some of the most clear differences of any of the cross tabulations. The first finding was that the older the group the more frequent the library attendance, In addition, the two younger groups were represented by more women while the oldest group had a higher proportion of men. The youngest group had the most Spanish speakers, the oldest group the least. The vast majority of the 24 and under group live in the northwest quadrant, while the other two groups had only a slight majority living in the northwest with most of the rest fairly evenly split between the southwest and southeast quadrants. In rating current services offered, significant differences in opinion between the youngest and the oldest age groups were apparent. Categories that drew the most noteworthy differences were tax forms, Spanish language materials, literacy resources, online computer searches, reference programs, materials for children and teens, bilingual staff, and photocopy machines. In all of these categories the youngest age group gave very high ratings and the oldest group gave low ratings. The middle age group remained somewhere in between the two extremes. The same results were found with ratings given potential services and resources. Foreign -9- language materials, magazine articles indexed in the OPAC, online services, study rooms, educational lV broadcasts, PC's and typrewriters for use in the library, and public fax machines all were given very high ratings by the youngest group and low ratings by age 60 and over respondents. Miscellaneous Sucraestions In addition to the written suggestions that were coded and listed at the end of each survey summary above, there were many miscellaneous comments deserving mention, even though in most cases they were not repeated more than once or twice. For the elementary/junior high survey, the following miscellaneous suggestions were noted: -Provide comic books (2). -Need signs to tell you where things are (2). -Have more contests (2). -Need a separate science fiction section in the children's area. -Create a puppet show for broadcast on local TV. -Have some materials in Vietnamese. -Have a "no talking" center, it's too noisy now. -Have a place where you can watch movies. -Need more help finding books and videos. -Get more music kids like. -Have a program on the computer that tells what books are about. -Have the book club year round. -Give kids pencils or bookmarks when they check things out. -Have toys you can borrow. -Teach folk dancing (Spanish). -Have separate Spanish and English sections at the Centro (Spanish). -Have more rap music and allow us to keep the books longer (Spanish). -Stay open longer on Fridays (Spanish). -Need a photocopy machine at the Centro (2 in Spanish). For the high school surveys the following miscellaneous suggestions were worth noting: -Have staff going around the library offering help. It's hard to find things. -Children's section very confusing - need better directions. -Have ads telling the community what the library has to offer. -Need another outside telephone. -Create a nicer, quieter environment. -Make it easier to know where things are located. -Library needs to be modernized and spruced up - more plants for decoration -Don't move to La Costa. and an art gallery would be nice. -10- -Library staff sometimes aren't willing to help. They think I'm dumb for asking certain questions. -Add children's story hours using stories by local authors. -Make librarians more friendly. They snap at you too much. -You should not allow children under 18 to check out videos (Spanish). Miscellaneous suggestions from the user survey included the following: -Have more comfortable seating (4). -Have a separate science fiction section (Branch). -Have training sessions for kids on "how to get the most from your library." -Your staff needs more training in people skills (Branch). -Would like volunteer-assisted reading program for kids (Branch). -Need more quiet space. -Have lockers putside to store personal things. -Have displays of books by topics to stimulate interest. -Get college students to serve as tutors to help high school students. -Need a cold water drinking fountain inside the library. -Offer evening programs of general interest. -Have computer-based programs to teach computer skills. -Send more information on library programs through the mail. -Add another librarian at the Reference Desk at peak times (1 1 AM-3 PM). -Need more substitute volunteers to help with magazine sales. -Need semi-dark area for microfilm readers. -Give Carlsbad students priority for children's programs. -Would like viewer commentary about videos, especially those for children. -More bilingual library staff. -Put phone number for Reference Desk on the library card. -List all your video holdings in a single alphabet. -More children's and young adult books in Spanish. -Add some foreign newspapers (Canada, England, Australia). -Concentrate more on educational activities, not videos. -Seems like a lot of staff in the children's area in the mornings but not in the evenings when they're needed more. -Need to improve the online catalog in Spanish, because when I search for subjects such as chemistry or algebra, the system does not seem to recognize the terms (Spanish).. (Branch). -11- 1994 CARLSBAD CITY LIBRARY ELEMENTARY AND JR. HIGH SCHOOL SURVEY The Carlsbad City Library wants to make the library better for you. Please help us by answering these questions. 1. WHAT SCHOOL DO YOU GO TO? PERCENT 1. Aviara Oaks Elementary 7 2. Buena Vista Elementary 11 4. Kelly Elementary 7 7. Magnolia Elementary 7 10. Valley Jr. High 35 3. Hope Elementary 6 5. La Costa Heights Elementary 6. La Costa Meadows Elementary b 8. Mission Estancia Elementary 9. Pine Elementary 17 2. WHAT GRADE ARE YOU IN? 1. 5th grade 2. 7th grade 3. ARE YOU A BOY OR A GIRL? 1. Boy 2. Girl 05 35 48 52 4. HOW DO YOU USUALLY SPEND YOUR FREE TIME? (CIRCLE ALL THE THINGS YOU USUALLY DO.) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Reading Watching television Playing sports Doing homework Visiting friendsltalking on the phone Going to the library Going to a movie Listening to music Playing video games Shoppinglgoing to the mall Other (WHAT ACTIVITY) 48 b4 63 49 60 31 30 53 39 34 30 (multiple responses) 5. DO YOU KNOW HOW TO USE A COMPUTER? 1. Yes -. (ANSWER QUESTIONS 6 AND 71 93 2. No -. (GO TO QUESTION 8) 7 6. DO YOU USE THE COMPUTER FOR ... 1. Games only 11 2. Homework only 8 3. Both games and homework 81 7. WHERE DO YOU USE THE COMPUTER? 1. At school 29 2. At home 22 3. Both home and at school 49 8. DO YOU EVER GO TO THE MAIN CARLSBAD LIBRARY, THE LA COSTA BRANCH LIBRARY OR THE CENTRO DE INFORMACION? 1. Yes -. (GO TO QUESTION 10) 84 2. No -. (ANSWER QUESTION 9) 16 WHY DON'T YOU GO TO THE MAIN CARLSBAD LIBRARY, THE LA COSTA BRANCH LIBRARY OR THE CENTRO DE INFORMACION? (PLEASE CIRCLE ALL REASONS.) 1. It's too far, and I don't have a ride. 20 3. I don't know where the library is. l4 4. I would rather do other things. 36 5. Other reasons. (WHAT OTHER REASONS DO YOU HAVE?) jS 9. (multiple responses] 2. I have my own books. 20 IF YOU DO NOT GO TO THE CARLSBAD LIBRARY, THE LA COSTA UBRARY OR THE CENTRO DE INFORMACION, PLEASE STOP HERE. F YOU 00 60 r0 THE CARlSBRD WY, THE LA COSTA LIBRARY OR THE CENTRO DE INFORMACION, MAS CCW7FWE. 10. WHO USUALLY GOES TO THE LIBRARY WITH YOU? 1. I go by myself. 11 2. I go with a friend. 23 3. I go with someone in my family. 66 11. WHAT DO YOU USE THE LIBRARY FOR? (CIRCLE ALL THE THINGS YOU DO AT THE LIBRARY.) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Check out books Do homework Use encyclopedias andlor dictionaries Read for fun Read magazineslnewspapers Check out audio cassettes or CD's Check out video cassettes Go to programs and special events See my friends Use the copy machine Other (WHAT OTHER THINGS?) 84 46 31 36 10 22 (multiple responses) 33 13 10 34 12. THESE ARE SOME OF THE THINGS THE LIBRARY HAS. HOW DO YOU RATE THEM? Not Never A) Books 60 8 288 llB 18 oE B) Audio cassettes 1701 260 1901 4 O4 340 C) CD's 2301 160 150 6 04 400 E) Video cassettes 340, 300 130 2 0. 210 F) Programs and special events 2501 180 170 4 04 3601 D) Magazineslnewspapers i901 230, 200 4 0, 340 13. WHEN YOU GO TO THE LIBRARY, DO YOU USUALLY FIND WHAT YOU WANT? 1. Yes -. (GO TO QUESTION 151 E1 2. NO -. (ANSWER QUESTION 14) 19 14. WHY DID YOU NOT FIND WHAT YOU WANT? IS IT BECAUSE ... 1. It was checked out. 50 3. I didn't know where to find it. 14 2. The library did not have it. 30 4. Other (PLEASE EXPLAIN) 6 15. WHO DO YOU USUALLY ASK WHEN YOU NEED HELP IN THE LIBRARY? (PICK ONE) 1. A friend 11 2. Library workers at the Children's Desk .40 3. Library workers at the Reference Desk 27 4. Library workers at the Check-Out Desk 1" 5. I don't ask for help in the library 12 16. DO YOU HAVE ANY SUGGESTIONS ON HOW THE CARLSBAD LlBRARiES COUU) BE IMPROVED? THANK YOU FOR ANSWERING THESE QUESTIONS. 4121 94 1994 CARLSBAD CITY LIBRARY HIGH SCHOOL SURVEY Please help US plan for future library needs by taking a few moments to answer the following questions about the Carlsbad City Library. 1. WHAT GRADE ARE YOU IN? 1. 9thgrade 32 2. 10th grade 30 3. llthgrade 24 4. 12thgrade 14 2. AREYOU 1. Male 49 2. Female 51 3. DO YOU EVER USE A COMPUTER FOR HOMEWORK? 1. Yes 72 2. No 28 4. DO YOU HAVE A LIBRARY CARD FOR THE CARLSBAD CITY LIBRARY? 1. Yes 72 2. No 28 5. DO YOU EVER USE THE CARLSBAD CITY LIBRARY, THE BRANCH LIBRARY IN LA COSTA OR THE CENTRO DE INFORMACION? 1. Yes -. (PLEASE GO TO QUESTION 7) 80 2. No - (PLEASE ANSWER QUESTION 6) 20 6. WHY DON'T YOU USE THE CARLSBAD CITY LIBRARY, THE BRANCH LIBRARY IN LA COSTA OR THE CENTRO DE INFORMACION? (PLEASE CIRCLE ALL REASONS.) 1. 2. 3. 4. 5. 6. 7. 8. 9. Too far away No transportation I have my own books or other resources at home Don't know where the library is Would rather do other things Don't have the time I use the school library 1 don't need anything at the library Other (PLEASE EXPLAIN) 20 15 15 10 17 20 40 12 30 IF YOU DOT USE THE MAIN CARLSBAD unmuy, THE LA COSTA UBRARY OR THE CEMTRO DE INFORMACYON, PLEISE SKIP TO QUES~OM r4. 7. 8. WHO USUALLY GOES TO THE LIBRARY WITH YOU? 1. I go alone 42 3. Friend 30 2. Family member 28 HOW OFTEN DO YOU GO TO THE MAIN CARLSBAD LIBRARY, THE BRANCH LIBRARY IN LA COSTA OR THE CENTRO DE INFORMACION? 1. Once or twice in the past year 44 2. Once or twice in a month 47 3. Once a week 7 4. More than once a week 2 1 9. WHAT DO YOU USE THE LIBRARY FOR? (PLEASE CIRCLE ALL APPROPRIATE ANSWERS.) 1. See friends a 2. A quiet place to study 35 3. Research topics for school projects a7 4. Use of copy machines 34 5. Information on hobbies or personal interests 26 6. Get job-related information 7 7. Books or magazines 45 8. Audio cassettes andfor CD's 16 9. Video tapes 29 10. Children's books or materials 5 1 1. Other (PLEASE EXPLAIN) 9 10. THE FOLLOWING ARE CURRENTLY AVAILABLE AT ONE OF THE CARLSBAD CITY LIBRARIES. HOW IMPORTANT ARE THEY TO YOU? (PLEASE CIRCLE THE NUMBER UNDER YOUR ANSWER.) Very Somewhat NotatAll No Imwrtuq lmwrtant ODinion Books for school assignments l(83) 2(15) 3(1) 4(1) Books for leisure or personal interest l(34) 2(52) 3(11) 4(3) Video tapes l(22) 2(42) 3(21) 4(15) Compact discs (CD's) for music l(14) 2(35) 3(34) 4(17) Cassette tapes for music l(13) 2(30) 3(34) 4(23) Magazinestnewspapers l(32) 2(46) 3(14) 4(8) Spanish language materials and programs l(24) 2(17) 3(35) 4(24) Materials for the visually handicapped l(25) 2(12) 3(34) 4VQ) Reference books (encyclopedias, almanacs, dictionaries) 1(75) 3(4) 4(4) Computer data base searching 1(62) 2(23) 3(10) 4(5) Bilingual staff 1(28) Zl8) 3(33) 4(:1) Cassette tapes for information l(21) X25I 3(30) 4(2.3) Telephone books 1(w 2(19) 3(42) 4(24) 11. HOW IMPORTANT WOULD IT BE TO YOU FOR THE CARLSBAD CITY LIBRARY TO HAVE EACH OF THE FOLLOWING MATERIALS OR SERVICES? (PLEASE CIRCLE THE NUMBER UNDER YOUR ANSWER. J Very Somewhat Not at All lmDOrmtlmwrtintImwrt.nt Typewriters for use in the library 1(51) 323) 319) Magazine article indexes in the public computer catalog XSo) 2[41) 35) Personal computers for use in the library l(60) g27) 39) Tutoring X40) a391 312) Group study rooms l(48) 2(37) 3(101 Foreign language materials other than Spanish l(37) 2(26) 3(24) Auditorium 1(27) 2(35) 3(21) Art gallery l(24) 2(39) 3(23) Viewing room for educational television broadcasts l(24) 2(38) 3(23) Compact disc (CD) players for use in library l(26) 2(34) 3(27) Audio cassette players for use in library i(23) 2~35) 3(2w Other (PLEASE EXPLAIN) 1(42) 2(w 3(16) 12. WHEN YOU GO TO THE LIBRARY TO DO HOMEWORK, DO YOU USUALLY FIND WHAT YOU ARE LOOKING FOR? 1. Yes 77 2. No 6 3. Don't do homework at the library 17 13. WHO Mli YOU 6JSWll.Y ASK WClEN YOU NEED HELP IN THE LIBRARY? 1. A friend 12 2. Library workers at the Children's Desk 12 3. Library workers at the Reference Desk 56 4. Library workers at the Check-Out Desk 11 5. I don't ask for help in the library 9 14. HOW OFTEN DO YOU USE THE FOLLOWING LIBRARIES? (CIRCLE THE NUMBER UNDER YOUR ANSWER.) Mors Once or Once or than once Once a twice in twice in the -- a week week a month past year Nsvsr Carlsbad High School Library l(21) Z16) 3(38) 4(21) 34) Community college libraries (such as Mira Costa College, Palomar College) 1(3) a11 3(3) 4(12) 5(81) University libraries l(1) 2(2) 3(4) 4(1O) 383) Public libraries other than Carlsbad libraries l(5) 34) 3(13) 4(20) 358) Other (WHAT OTHER LIBRARY) l(5) 312) 3(30) 4(23) 330) 15. 16. WHAT LANGUAGE OTHER THAN ENGLISH IS SPOKEN IN YOUR HOME? 1. None 59 2. Spanish 29 3. Other (WHAT LANGUAGE) 12 PLEASE ADD ANY COMMENTS OR SUGGESTIONS YOU HAVE ABOUT IMPROVING THE CARLSBAD CITY LIBRARIES. THANK YOU VERY MUCH FOR FILLING OUT THIS SURVEY. 3' 412 1/94 $994 CARLSBAD CITY LIBRARY USER SURVEY The Carlsbad City Library is planning for the future library needs of the community. Please help us develop these plans by taking a few moments to answer the following questions. When you have completed this questionnaire, please place it in the box at the entrance to the library. Thank you. 1. HOW OFTEN HAVE YOU USED ONE OF THE CARLSBAD CITY LIBRARIES (THE MAIN LIBRARY, THE LA COSTA BRANCH OR THE CENTRO DE INFORMACION) IN THE PAST YEAR? 1. This IS my first visit 5 2. Once or twice in the past year 9 3. Once or twice a month 38 4. Once a week 25 5. More than once a week 23 2. WHAT DO YOU USE THE LIBRARY FOR? (PLEASE CIRCLE ALL APPROPRIATE ANSWERS.) 1. 78 2. 53 3. To get businesskechnical information 38 4. To get job-related information 22 To check out or read books or magazines for enjoyment To get information for hobbies or other personal interests 5. 6. For-a quiet place to study To research topics for school projects 16 (mu1 t i p 1 e responses) 25 7. To check out children's books or materials 28 8. 41 9. To check out videos 48 To check out audio cassettes, CD's or recorded books 10. Other (PLEASE EXPLAIN) 17 THE FOLLOWING MATERIALS AND SERVICES ARE CURRENTLY AVAILABLE AT ONE OR MORE OF THE CARLSBAD CITY LIBRARIES. HOW IMPORTANT ARE THEY TO YOU? (PLEASE CIRCLE THE NUMBER UNDER YOUR ANSWER.) 3. Very Somewhat Not at All No lmoortant lmoonant lmoonant A) Books for adults ............................. l(60) 2(13) 3(3) 4(4J B) Magazineshewspapers ........................ l(47) 2(37) 3(11) 4(5j C) Business reference materials .................... l(44) 2(3l) 3(16) 4(9) D) Telephone books ............................ l(16) 2(55) 3(32) 4(17) E) Genealogy information ........................ l(22) 2(22) 3(33) 4(23) G) Large print books ............................ l(19) 2(?3) 3(30) 4(2?) F) Books on cassettes .......................... l(25) 2(3l) 3(261 4(13! H) Musical scores .............................. l(14) 2(24) 3(39) 4~23) I) Taxforms ................................. l(32) 2(30) 3(?4) 4(14) J) Spanish language materials and programs ........... l(17) 2(15) 3(42) 4(2o) K) Literacy materials and services .................. l(24) 2(18) 3(35) 4(23J L) Computer data base searching ................... l(41) 2(25) 3(20) 4114) M) Programs for adults (concerts, lectures, N) Reference programs (classes, tours, book talks) ....... 1123) 2(34) 3(26) 4117) 0) Exhibits and displays.. ........................ l(13) 2(44) 3(23) 4!15) PI Homebound services. ......................... l(18) 2(18) 3(35) 4128) poetry readings and workshops) .................. l(25) 2(36) 3(24) 4(lj) Q) Magazine and book sales ...................... l(25) 2(38) 3(23) 4(14) R) Videotapes ................................ l(45) 2(35) 3(14) 4(b) S) Books for teens ............................. l(37) 2(17) 3(28) 4(18) TI Children's materials (including books, magazines, videos, games, audio) ......................... l(50) 2[15) 3t22) UI Children's programs (story hours, holiday programs) .... l(36) 2118) 3(2S) V) Compact discs (CD's) for music .................. l(29) 2(32) 3(2b) X) Overhead projectors and screens ................. l(11) 2(22) 3(43) Y) Bilingual staff ............................... 1(20) Z14) 3(44) Z) Photocopiers ............................... l(49) 2(31) 3(13) AAI Drive-through book drop ....................... l(42) 2(S2) 3( lbj W) Cassette tapes for music and information ........... l(32) 2(34) 3(22) 4. HOW IMPORTANT WOULD IT BE TO YOU FOR THE CARLSBAD LIBRARY TO HAVE THE FOLLOWING MATERIALS OR SERVICES? (CIRCLE THE NUMBER UNDER YOUR ANSWER.) A) Foreign language materials other than Spanish (WHICH LANGUAGE?) B) Magazine article indexes in the same computer as book searches C) Public access to online services, such as Internet D) Art gallery E) Auditorium F) Group study rooms G) Viewing room for educational television broadcasts HI Video cassette players for use in library I) Audio cassette players for use in library J) Compact disc (CD) players for use in library K) Personal computers for public use in library L) Typewriters for use in library M) Sell paper, paper clips, rubber bands, etc. N) Public fax machine 0) Other (PLEASE EXPLAIN) Very Somewhat Not at All No lmoortant lmoortant Imoortant Opinion l(18) 2(21) 3 (38) 4 (23) 5. ARE YOU CURRENTLY TAKING ANY CLASSES SUCH AS HIGH SCHOOL OR COLLEGE COURSES. JOB TRAINING, EXERCISE CLASSES, OR CLASSES FOR A HOBBY OR SPECIAL INTEREST? 1. Yes -. (PLEASE ANSWER QUESTIONS 5a AND 5b) 37 2. No + (PLEASE GO TO QUESTION 6) 63 5a. WHAT TYPE OF CLASSES ARE YOU TAKING? (CIRCLE ALL THAT APPLY.) 1. High school 10 2. College 30 3. Post-graduate 15 (eiultiple responses) 4. Job-related or job training 23 5. Self-improvement (exercise, hobby, special interest) 44 6. Other (PLEASE EXPLAIN) 6b. WHERE DO YOU GET THE BOOKS OR OTHER READING, VIEWING OR LISTENING MATERIALS YOU USE IN CONNECTION WITH THE CLASSES YOU ARE TAKING? (CIRCLE ALL THAT APPLY.) 1. Don’t use any 5 3. I buy the materials I need 57 2. Materials are supplied in class 34 (multiple responses) 4. Borrow or use at schoolkollege library 41 5. 7. 8. Other (PLEASE EXPLAIN) Borrow or use at Carlsbad City Main Library, La Costa Branch or Centro de Informaci6n 59 6. Borrow or use at another public library 20 Borrow or use at a special or technical library 12 2 Thi FOLLB'L'.<L& l,?t&ST~.OlrrS ARE ASKED IN ORDER TO OBTAIN A DEMOGRAPHIC PROFILE OF THE RESPONZEPITS TO TiikS SURVEY. ALL ANSWERS WILL REMAIN STRICTLY CONFIDENTIAL. 6. HOW LONG HAVE YOU LIVED IN CARLSBAD? 1. Less than one year 7 2. 1 to 4 years 19 3. 5 to 9 years 19 4. 10 to 14 years 12 5. 15 years or more 11 6. Do not live in Carlsbad I 32 7. AREYOU 1. Male 2. Female 46 54 8. WHICH OF THE FOLLOWING AGE GROUPS CONTAINS YOUR AGE? 1. Under 18 2. 18 to 24 3. 25 to44 4. 45 to 59 5. 60and over 4 7 41 24 24 9. ARE THERE CHILDREN UNDER THE AGE OF 18 LIVING IN YOUR HOME? 1. Yes -. (PLEASE ANSWER OUESTION 9a) 39 2. No -. (PLEASE GO TO QUESTION 10) 61 9a. DO THE CHILDREN IN YOUR HOME USE ANY OF THE CARLSBAD LIBRARIES? 1. Yes 2. No 86 14 10. WHAT IS THE HIGHEST GRADE YOU COMPLETED IN SCHOOL? 1. 2. 3. 4. 5. 6. 7. 8. 9. 8th grade or less Some high school High school graduate/G.E.D. Vocational/technical school Some college 2-year college degree 4 year college degree Some post-graduate Post-graduate degree 3 4 7 2 19 11 18 16 20 11. IS THERE A LANGUAGE OTHER THAN ENGLISH SPOKEN IN YOUR HOME? 1. No 76 2. Yes, Spanish 13 3. Yes, other language (WHICH LANGUAGE) 11 12. IN WHAT CITY DO YOU LIVE? 1. Carlsbad (PLEASE ANSWER QUESTION 12a) 59 2. Vista 6 3. Encinitas 13.5 4. San Marcos 2 5. Oceanside 14 6. Escondido 0.5 7. Other (WHICH CITY?) 5 12a. IF YOU LIVE IN CARLSBAD, PLEASE LOOK AT THE MAP BELOW AND WRITE IN THE NUMBER OF THE AREA IN WHICH YOU LIVE. Area number: 13 PLEASE ADD ANY COMMENTS OR SUGGESTIONS YOU HAVE ABOUT IMPROVING CITY LIBRARIES. 23 THE CARLSBAD THANK YOU FOR TAKING THE TIME TO PARTICIPATE IN THIS SURVEY. PLEASE PLACE THIS QUESTIONNAIRE IN THE BOX AT THE ENTRANCE TO THE LIBRARY. LOCATION OF SURVEY Wain Library - 69% Branch Library - 25% Ccntro - LO ESL Classes - 4% r. 0, LANUGUAGE OF SURVEY English - 93% Spanish - 7% 4 November 9, 1994 TO: LIBRARY BOARD OF TRUSTEES FROM: Library Director RECOMMENDED CHRISTMAS HOURS It is my recommendation that the library Christmas hours be as follows: Saturday, December 24, 1994 -- Closed Saturday, December 31 , 1994 -- Open 9:00 A.M. to 1:00 P.M. December 24 is the slowest day of the year at the library and in view of the configuration of the holidays this year, closing the library all day on the 24th will have minimal impact on library users. The hours for December 31 should allow users adequate access to the library. The City of Carisbad announces an e-uaminatlon to establish an eligibility list for the classification of LIBRARY ASSEXANT I. This list will remain in effect for one year or untd depleted, and will be used for all current and future vacancies occuninsi during the vex. Tfiis recruitment is qen to all ciiy of Cartsbad emproyeeS IfuU-time & hourly part-time] and temporary agency staff currently uwrking for the CiQ. POSITION: SALARY: LmIzARyAsss~m~ 30 hours per week (.75 FTE) Monthlr $1,443 - $1,754 plus pmtated benefits FILING DEADLINE: Monday, November 14, 1994 500 pm THE POSITION: Current opening is ln the Children's Room at the La Costa aranch Llbrary. This posLt!on will answer reference questions. advise children on reading selections. plan and conduct storyhours. assist ln book selection. supervise hourly staff and volunteers, and work with the schools and community. The position will work 5 days/week for 30 hrs./week Evening and weekend hours may be required. T€€E IDEAL CAND IDATE; The ideal candidate will have 1-2 years of experlence in planning and conductlng children's library programs. Good organizational sktlls. computer proficiency. and bilingual skills ISpanish/English) are highly desirable. EXAMPLES OF DUTIES: Duties may include but are not llmlted to: performbg a varlety of technical library tasks involving collections. reference services. outreach services. public relations. cataloging. library materials processing. assistance to patrons. and routine clerical work. Assists Ln cataloglng and processing library materials. conducting tours, maintalnlng reports and records, designing and prepwg materials. newsletters and related documents. and may supervise. schedule and ass@ work to less experienced staE and/or volunteers. QUALIFICATIONS: Ekuerfence; Any combination equivalent to experience and education that couId Uke@ pm*de the required knowledge and abilities would be quawg. A typical way to acquire the skills and abilities would include me lUyear of ewertence performing duties similar to those of the Library Clerk class, and/or graduation from college with a general llbefal arts degree. More detailed information for this position is contained in a class description which is available on request from the Human Resources Departm ent. APPLICATXON PROCEDURE: Application packets may be obtained from and submitted to the CLTP OF CARLSEAD. Completed applications and supplemental questionnaires must be returned to the Human Rtsounxs Department by 5:oO ps.. ?donday, November 14,1994. Cnsigned applications will not be reviewed. It Is the responsibility of the applicant to attach all requested materials to the application at the time of submission. RE3OURCXSDEPARTMENT , 1200 Carlsbadme m=. bhbad. CL% 92008 (619) 434-2862. SELECTION PROCEDURE: Applications and supplemental questionnaFres will be reviewed to determine that they arc filed in a timely manner and are complete. Application materials will be screened to determine applicants best qualified. based on relative experience and education. Those considered most quallfied will be invited to continue in the selection process. Not all applicants wlll be called for an oral Interview. The selection process may consist of an exammation and/or an evaluation of an applfcant's qualifications by means of an appraisal of knowledge and competence. Flnal candidates will have educational background verlfled and may be required to furnish references. After the employment offer is extended. verifkatlon of the employee's legal right to work in the United States: fingerprinting: and a medical examination by a City physician. which may Include a substance abuse evaluation, are required prlor to commencing employment. The pmvfsions of this bulletin do not constitute an urprcssed or implied contract. Any of the provisions contamed in thfs bulletin may be modlfled or revoked without notice. EQUAL 0PFORTUM"'XFFIFUKATIVE ACTION EMPLOYER SUPPLEMENTAL QUESTlONNAfRE Library Assistant I City of Carfsbad - Library Department Please print or type your responses and be as concise and specific as possible. Resumes will not be accepted in lieu of submitting this supplemental questionnaire, but may be included in addition to the required application package. 1. Describe your experience planning and conducting children’s library programs. 2. Describe your experience in dealing with schools or media centers. 3. Describe your experience in working directly with children. 4. Describe your experience with computer applications or programs. 5. Do you have bilingual skills? If so, what language? I deciare the statements on this application and questionnaire are true and complete to the best of my knowledge and bellef. APPUCA" SIGNATURE November 9, 1994 TO: LIBRARY BOARD OF TRUSTEES FROM: Library Director NEWPORT BEACH PUBLIC LIBRARY TOUR I attended a meeting at the Newport Beach Public Library recently and was impressed with the quality of their new building. I would like to suggest the Board tour the Newport Beach Public Library some time in December. At the board meeting, perhaps we can arrive at a mutually agreeable date to make the tour. CIRCULATION MAIN LIBRARY Print/Audio Video Equipment TOTAL : BRANCH Print/Audio Video TOTAL: CENTRO TOTAL: GRAND TOTAL: CARLSBAD CITY LIBRARY STATISTICS September 1994 REFERENCE QUESTIONS Centro Genealogy Children’s Adult Online Branch TOTAL : .. MEDIA/GRAPHICS PROJECTS Media Graphics Sep. Sep. 1993 1994 % Chanse 56 , 028 54 661 -2 13 I 147 12 , 025 -9 14 15 +7 69 , 189 66 , 701 -4 17 , 142 18 , 225 +6 2,400 2,998 + 25 19 , 542 21 223 +9 831 951 + 14 89 I 562 88 , 875 -1 246 234 -5 1,302 1,403 +8 1,598 2,205 + 38 6,270 8 I 169 + 30 26 21 - 19 2,424 2,041 - 16 11,866 14 , 073 + 19 21 36 + 71 34 20 - 41 TOTAL : 55 56 +2 PEOPLE COUNT (Daily Average) Centro Main Library Branch TOTAL : ATTENDANCE AT PROGRAMS Centro Genealogy Adult Children’s: Main Branch TOTAL : INTERLIBRARY LOANS Requests by Carlsbad Received by Carlsbad Requests of Carlsbad Filled by Carlsbad NEW REGISTRATIONS Centro Main Library Branch TOTAL : ITEMS ADDED Sep. - 1993 ai 1,728 534 2 I 343 3 04 161 90 265 28 117 129 357 73 Sep. 1994 % Chancre 100 + 23 1,745 +1 697 + 31 2 I 542 +8 3 18 +5 188 + 17 10 - 89 275 +4 40 + 43 831 -2 135 + 15 144 + 12 368 +3 96 + 32 52 40 - 23 862 966 + 12 225 334 + 48 1,139 1,340 + 18 1.328 1,429 +8 1,319 620 - 53 2 l- 'ct: t W 0 cu 0 f- m m 9 a- l- W 0 z K 3 VI a " 2 5 8 l- 0 W 0 8 0 0 9 0 0 9 0 0 9 I 0 w VI w 2 z z b- f- (9 8 W In e u! l- e v) u! l- 0 0 9 t u) u, l- v, 3 0 W cn 0 w cn W W L d W 0 z G 8 cn e E 0 0 m a 9 Ln_ 0 t 0 a, m 9 0 0 0 m 9 0- F 0 0 9 0 0 u! 9 m 0 cu 0. r-- 7 W 0 W 9 r 0 8 0 0 9 0 0 9 0 0 9 I a W cn CARLSBAD CITY LIBRARY CIRCULATION MAIN LIBRARY Print/Audio Video Equipment TOTAL : BRANCH Print/Audio Video TOTAL : CENTRO TOTAL: GRAND TOTAL: REFERENCE OUESTIONS Centro Genealogy Children's Adult Online Branch TOTAL : PEDIA/GRAPHICS PROJECTS Media Graphics TOTAL : STATISTICS SeDtember 1994 Sep. 1993 56,028 13 , 147 14 69,189 17 142 2,400 19,542 831 89,562 246 1,302 1,598 6,270 26 2,424 11,866 21 34 55 Sep. 1994 54,661 12 025 15 66,701 18 225 2,998 21,223 951 88,875 234 I, 403 2 , 205 8,169 21 2,041 14,073 36 20 56 % Chanae -2 -9 +7 -4 +6 + 25 +9 + 14 -1 -5 +8 + 38 + 30 - 19 - 16 + 19 + 71 - 41 +2 PEOPLE COUNT (Daily Average) Centro Main Library Branch TOTAL: ATTENDANCE AT PROGRAMS Centro Genealogy Adult Children's: Main Branch TOTAL : INTERLIBRARY LOANS Requests by Carlsbad Received by Carlsbad Requests of Carlsbad Filled by Carlsbad JVEW REGISTRATIONS Centro Main Library Branch TOTAL : ITEMS ADDED ITEMS WITHDRAWN Sep. 1993 81 1,728 534 2,343 304 161 90 265 28 848 117 129 357 73 Sep. - 1994 % Chanae 100 + 23 697 + 31 1,745 +1 2,542 +8 3 18 +5 188 + 17 10 - 89 275 +4 40 + 43 831 -2 135 + 15 144 + 12 3 68 +3 96 + 32 52 40 - 23 862 966 + 12 225 334 + 48 1,139 1,340 + 18 1,328 1,429 +8 1,319 620 - 53 2 CIRCULATION MAIN LIBRmY Print/Audio Video Equipment TOTAL : BRANCH Print /Audio Video TOTAL : CENTRO TOTAL : GRAND TOTAL: REFERENCE OUESTIONS Centro Genealogy Children's Adult Online Branch TOTAL : MEDIA/GRAPHICS PROJECTS CARLSBAD CITY LIBRARY STATISTICS October 199 4 Media Graphics Oct. Oct. 1993 1994 % Chancre 59 , 168 61,020 +3 12 I 803 11,013 - 14 13 16 + 23 -- 71 , 984 72 , 049 17 , 745 19 010 +7 2,349 2,438 +4 20 , 094 21,448 +7 1,195 1,164 -3 93 I 273 94 , 661 +1 "-2 4 4 3 11 + 27 1 , 183 1,258 +6 1,830 2,420 + 32 6 I 570 8,538 + 30 29 28 -3 2,320 2,223 -4 12 I 176 14 I 778 + 21 26 36 + 38 28 40 + 43 TOTAL: 54 76 + 41 PEOPLE COUNT (Daily Average) Centro Main Library Branch TOTAL : ATTENDANCE AT PROGRAMS Centro Genealogy Adult Children's: Main Branch TOTAL : INTERLIBRARY LOANS Requests by Carlsbad Received by Carlsbad Requests of Carlsbad Filled by Carlsbad NEW REGISTRATIONS Centro Main Library Branch TOTAL : ITEMS ADDED ITEMS WIT" Oct. Oct. 1993 1994 79 127 546 695 1,873 1,844 2 , 498 2,666 % Chanae + 61 -2 + 27 +7 522 457 - 12 185 147 - 21 115 31 - 73 890 774 - 13 39 58 + 49 1,751 1,467 - 16 128 93 405 85 4. -- 115 290 86 98 - 10 +5 - 28 +1 79 23 - 71 9 19 1,093 + 19 239 346 + 45 1,237 1,462 + ia 1,290 1,396 +a 1,049 1,346 + 2a 2