HomeMy WebLinkAbout2004-11-17; Library Board of Trustees; MinutesApproved
MINUTES
MEETING OF:
DATE OF MEETING: November 17,2004
TIME OF MEETING: 4:OO PM
PLACE OF MEETING:
LIBRARY BOARD OF TRUSTEES
Carlsbad City Library Board Room
1775 Dove Lane
CALL TO ORDER:
Chair Rob Swette called the meeting to order at 4:02 PM.
ROLL CALL:
Present: Library Board Trustees, Kamenjarin, Lignante, Page, Swette, and
Tarman
Absent: None
Also Present: Cliff Lange, Library Director
Geoff Armour, Assistant Library Director
Heather Pizzuto, Principal Librarian, Dove Lane
Chris Holt, Principal Librarian, Cole
Cheryl Mast, Library Management Analyst
Arthur Wood, President, Friends of the Library
Carolyn Hoard, NSDCGS
Jane Schatt, League of Women Voters observer
APPROVAL OF MINUTES:
The minutes of the meeting of October 20, 2004 were approved as submitted.
MONTHLY LIBRARY REPORTS:
Chair Swette referenced the City Volunteer Service training and asked if the database
was available yet for residents to register on line to volunteer. Principal Librarian Holt
responded that it was still being developed.
Library Board of Trustees Minutes of November 17. 2004 Meetina Page 2
INTRODUCTION OF NEW STAFF:
Library Director Lange asked Principal Librarian Pizzuto to introduce the newest full
time member of the Reference Staff at Dove Lane, Librarian Heidi Altenberg-Wyner.
Heidi has worked for the Library for five years as an hourly employee while earning her
degree from Cal State San Jose. Principal Librarian announced that the other new
Reference Librarian, Dione Sobin, was not able to be here as she is attending the
Internet Librarian Conference in Monterey.
SPECULATIVE BOOKlNGlPROGRAM CANCELLATION ISSUES:
Library Director Lange reminded the Board of the discussion on this topic at the last
meeting as the result of the Media Services report. He advised that staff has been
involved in a more in-depth investigation into the matter as there is another side of the
picture which would result in a clearer statistic as to impact on the public. He asked that
the matter be deferred until the December meeting at which time staff will return to the
board with a complete picture.
The Board moved and approved to table this item until the December 2004 meeting.
LIBRARY PATRON PROFILES:
Library Director Lange explained that at the last meeting the Board was involved in a
fairly extensive discussion of library patron profiles, categories of library users,
necessary due to the new software the library is using. At the last meeting there were
some missing details that relate to limitations for the “Staff User” profile.
Principal Librarian Pizzuto then explained that the “Staff User’ profile assigned to each
member of the paid staff carries with it certain restrictions. “Staff User’s’’ are not
allowed to place holds on items shown as “on order” in the library catalog, nor can they
place holds on new fiction videos and DVD’s or check out new items before they are
placed on the shelf. They are further restricted from checking out videos and DVD’s
that have not been in the collection for at least a month.
Chair Swette added that at the last Board meeting there was some question about a
separate profile for members of the Board. Principal Librarian Pizzuto responded that
currently all Library Board Trustees are assigned the same profile as “public users”.
The Board did not express any interest in pursuing a change to their current profile.
APPOINTMENT TO CARLSBAD LIBRARY FOUNDATION BOARD:
This item was a carry-over from last month’s meeting and Library Director Lange
announced that the Carlsbad Library Foundation had recently voted to change the
Library Board representation on the Foundation Board to a non-voting seat. The
Library Board of Trustees
Minutes of November 17, 2004 Meeting
Page 3
primary purpose of having the member of the Library Board of Trustees on the
Foundation Board is for information sharing.
Library Trustee Tarman volunteered to serve on the Board for another year with the
unanimous approval of the other Trustees.
INSTITUTE OF MUSEUM & LIBRARY SERVICES GRANT AWARD:
Library Director Lange explained that the grant was awarded and involves eight
members of the library staff and the consultant, Joe Matthews, who wrote the proposal
for the grant, and has published two books on the subject. The team will be meeting
with the consultant four hours a week from now through April 2005. A major part of the
process is similar to developing a strategic plan and they have already begun work on a
draft vision and mission statement. Mr. Matthews will be on the December Library
Board agenda to explain the project in depth and ask for Library Board input. The
project has some potentially nationwide ramifications in terms of public libraries and the
final product, a workbook. During the second year of the grant the workbook will be
sent to twenty-four other public libraries to use and test to see if it works for them in
determining outcome measurements.
Trustee Kamenjarin asked if this grant involves some other public libraries and Library
Director Lange explained that also taking part in the project are the Cerritos Library, the
Newport Beach Public Library and the San Diego County Public Law Library.
Trustee Tarman asked if the libraries would be working together and Library Director
Lange explained that each library is developing its own vision and mission statements
and may have different measures for the scorecard as each library is unique.
Chair Swette asked if the Library receives any of the grant funds and Library Director
Lange explained that each participating library receives $3,500 to offset expenses, and
the remainder is paid to the consultant.
There was some discussion about the impact on the staff schedules and Library
Director Lange explained that they had been fairly selective in choosing staff members
to participate in the project who could work the meetings into their existing schedules.
PROPOSED LIBRARY ORGANIZATION FOR JANUARY 2005:
The Board reviewed the new organization chart that eliminates the Assistant Library
Director position when Assistant Library Director Armour retires at the end of this year.
In place of the Assistant Director, the Library has reclassified the two Principal Librarian
positions to Deputy Library Director positions, increasing their areas of responsibility.
Library Board of Trustees
Minutes of November 17, 2004 Meeting Page 4
REPORT ON CALIFORNIA LIBRARY ASSOCIATION ANNUAL CONFERENCE:
Library Director Lange reported he, Principal Librarian Pizzuto and Library Assistant
Allyson Goodwin attended the conference, along with the City Manager, Ray Patchett.
Also representing the City of Carlsbad and actively recruiting for the positions of Deputy
Library Director, Community Coordinator and Library Assistant I & II were Harriet Gerza
and Cheri Abbott from Human Resources.
Library Director Lange and Principal Pizzuto then reported on various sessions they
attended on self-check, RFID, the marketplace theme for libraries and the new
technology being utilized in delivering library services to the patron. Of particular
interest to the board was the session she attended on “What a Difference a Generation
Makes: Recruiting & Retaining A Multigenerational Workforce”.
TIME LAPSE VIDEO OF CONSTRUCTION OF THE LIBRARY ON DOVE LANE:
The board watched the construction video that was shown on opening day and again on
the five-year anniversary of the construction of this building.
LIBRARY STRATEGIC PLAN 2001-2005 STATUS REPORT AND PLANS FOR THE
DEVELOPMENT OF A NEW STRATEGIC PLAN:
These two agenda items were combined in a discussion about the process to get to
where we want to be, incorporating community outreach and involvement, volunteerism,
and advocacy.
The Board also discussed some of the items contained in the strategic plans from other
libraries and agreed that it provided “food for thought” as examples of what can be
done.
DIRECTOR’S REPORT:
Children’s Garden - The Engineering Department asked the architect for some
clarifications to the design specifications. Once received, the job will be ready to go out
to bid with construction planned for Spring 2005.
Trustee Kamenjarin asked for more detail on the work proposed for the garden.
Library Management Analyst Mast responded that the mounds were being removed to
alleviate a drainage problem, a gazebo was being constructed and lighting was being
added to the sculptures on the hillside.
Trustee Kamenjarin suggested a drainage problem could be a construction defect and
offered to contact the City Attorney and the contractor regarding the problems.
Library Board of Trustees
Minutes of November 17, 2004 Meetincl
Page 5
Trustee Tarman commented that he thought the problem was more a design defect
than construction, and that because of the position of the library building and the angle
of the sun, the area was not usable a good part of the time, being too hot in the summer
months and remaining damp in the shade at other times.
Principal Librarian Pizzuto explained that the mounds did contribute to the drainage
problem, and for that reason the new plans included removing them, but a major portion
of the work to be done involves increased hardscape. There are plans for an outdoors
program space, with a shade covering and permanent seating, paved pathways,
protection for the slope to keep the children off of it. The final product will be a more
usable and controlled environment that will utilize the space to its maximum.
Trustee Kamenjarin asked to see the proposed budget for this project at the December
board meeting and Trustee Tarman suggested the Board look at the project thoroughly
before they consider contacting the City Attorney.
Carlsbad Librarv Learninq Center - Library Director Lange had the latest drawing
from the architect with an estimate of two years to complete the project. He asked
Assistant Library Director Armour to explain the plans to accommodate Head Start while
creating the space for the Learning Center. Primarily this plan calls for the installation of
modular buildings in the rear of the building for Head Start; demolition of the old
dwelling on the corner and the addition of a second story to the existing building.
The project would cost an additional $1 million, and the library is researching options for
additional funding.
Assistant Library Director Armour explained that the big issues involved are the lack of
funding, meeting the parking requirement, and approval of the Conditional Use Permit.
In addition, the new owners of Colonial Mall where the Adult Learning Program is
currently leasing space are refusing to give us a long-term lease (I or 2 years). The
problem with that is that the current lease has expired and if leasing on a month-to-
month basis, we could be served with a thirty-day notice to vacate. We would have to
have a contingency plan should that become the case. One possibility would be to
lease another modular building to house the Adult Learning Program and locate it next
to the Centro modular building on the corner of Harding and Pine.
FRIENDS OF THE LIBRARY:
Friends President Arthur Wood reported that the Book Sale on the Green was highly
successful and they were able to sell every book. They also donated several boxes of
books to the new Calavera Hills School for their library. Once again there was a
problem with wet ground and tables laden with heavy books. The Friends are
considering the possibility of moving the sale to the City Hall parking lot next year.
Library Board of Trustees Minutes of November 17, 2004 Meeting
Page 6
The Silent Auction is schedule for the Gowland Meeting Room at the library on Dove
Lane, December qfh & !jth.
President Wood advised this board that the Friends were reviewing their bylaws for
possible changes and that currently the bylaws allow a member of the Library Board of
Trustees to occupy a non-voting seat on their board. He asked if the Library Board was
interested in filling that seat or if it should be removed from the bylaws.
Chair Swette asked that this issue be included on the next month agenda for formal
action by the Library Board.
President Wood also asked to comment on the Children’s Garden project. He reminded
the board that initially the Library Director approached the Friends for funds for some
preliminary work on the garden, estimated at $30,000. The Friends asked for an
estimated cost for the entire project, then $40,000, and the Board voted to donate
$45,000 for the project. Once the preliminary design was completed and bids were
received, the estimated cost had more than doubled. Although their initial proposal was
to fund the entire project, their board is still discussing whether they will provide
additional funds.
GENEALOGICAL SOCl ETY:
Carolyn Hoard, liaison from the Society, advised that the panic over the rumored
“closing of the Genealogy division” at the Cole Library has subsided, and that Senior
Librarian Mary Van Orsdol presented a program on how to use the genealogy
databases in the library to a standing room only crowd for the second year in a row.
She also extended an invitation to the Trustees to attend the Society’s Annual Holiday
Luncheon on December 14‘h at the San Marcos Country Club.
LIBRARY BOARD COMMENTS:
Trustee Tarman reported that he served on the Community Grants committee again this
year and they had thirteen applications for a portion of the $50,000. The Committee
made its selections and their recommendations have been sent to the City Council for
approval. He said that the Community Grants Program was the idea of Mayor Pro Tem
Ramona Finnila and supported by then Council Member Julianne Nygaard who wanted
to provide seed money for creative ideas.
PUBLIC COMMENT:
Mr. Sherm DeForest was the only member of the public at the meeting and mentioned
that he had toured the Copper Canyon a few months ago with two library employees.
Library Board of Trustees
Minutes of November 17, 2004 Meeting
Page 7
He asked that if Principal Librarian Pizzuto obtained a copy of the presentation from the
CLA session on the Multigenerational Workforce, he would appreciate a copy.
Mr. DeForest writes a daily column in the newspaper on computer literacy for senior
citizens.
ADJOURNMENT:
By proper motion, the meeting was adjourned at 5:12 PM
Respectfully subpitted,
Cissie Sekton
Administrative Secretary
Monthly LIBRARY Reports
for
OCTOBER 2004
Adult Learning ...
1. Coordinator Lynda Jones on October 25 attended the City Volunteer Services’ training to
use their online Volunteer Database. Community residents will be able to register for
volunteer service opportunities through the Internet.
2. Staff member Carrie Scott attended the California Literacy Conference in San Francisco
October 14-16. She visited the San Francisco Public Library’s literacy program to view
how they have integrated computers into their tutoring stations, and she participated in
a discussion with other literacy staff interested in integrating technology into literacy
instruction.
3. The annual Adult Learners Conference was held at National University in San Diego on
October 2. Four learners from Carlsbad’s program attended a full day of workshops on
topics ranging from Identity Theft to Self-Esteem.
4. A new small group started an 8-week session on October 15. Called ”Group
Communication,” the group helps learners become more comfortable with expressing
their ideas in a group situation. This is often a challenge for adults with low literacy
skills because their self-esteem is low and they are self-conscious about using unfamiliar
vocabulary and idioms, as well as “educated” grammar.
5. Betty Baker, who founded the Carlsbad Literacy Center at Pilgrim United Church of
Christ in Carlsbad over 30 years ago, passed away on October 3. Betty was a pioneer for
adult literacy in San Diego County and helped with tutor training and other efforts to
get the Carlsbad Library’s Adult Learning Program started. Coordinator Lynda Jones,
speaking on behalf of the literacy community, recounted Betty’s many contributions at
her memorial service on October 9.
Centro de Informacih ...
6. Centro de Informaci6n is providing homework assistance through the system-wide
program the Homework Zone. Monday through Thursday from 3 to 5 pm volunteer
tutors come to Centro to help children with their reading and math.
7. On October 13th and 14th, at the invitation of the Director from the two Head Start
Programs in Carlsbad, Lizeth gave a presentation to a group of parents with new
children enrolled in the 2004/05 school years. Lizeth welcomed the parents and
explained how the library plays an important role in the life of the Head Start children
and their family through their year in the program. She also explained how parents
could be partners with the library in our effort to encourage children to develop a love
for reading.
8. On October 21st children of all ages enjoyed a special Halloween puppet program called
”Goblins Night Out” at the Centro. Also from October 19th to November 20th children
at the Centro are participating in a reading program called “Food for Thought”
sponsored by In-n-Out Burger.
Monthly Library Reports for October 2004
CCL, Dove Lane ...
9. Three major positions were filled in October. Devin Caste1 was appointed as Business
Systems Specialist and began work October 18. Heidi Altenburg-Wyner and Dione
Sobin accepted positions in Reference Services. Both have been hourly Librarians, and
will convert to full time November 8. Reference Librarian Kimiko Chen transferred to
' the Cole Library, which created the vacancy filled by Heidi.
10. The fifth annual Library and Information Fair for Educators (L.I.F.E.) was held October 9
and attended by an estimated 350 people. 19 exhibitors presented information about
services in the area that support educators including teachers, parents and community
group leaders. Representatives of Children's Services, the Library and other City
departments showcased the many services they offer to educators.
11. Teen Read Week was celebrated October 17-23, with a popular program called "Read for
Chocolate" where teens received a chocolate bar for each written book review they
submitted. This year, 18 teens read for chocolate. Other special programs celebrating
Teen Read Week and the Fall holidays included a screening of the movie Star Wars, a
Day of the Dead activity, and a pumpkin carving program
Georgina Cole ...
12. Library Volunteer Services also got a boost after a second hourly person was hired to
begin in November. Janice Jeray-Mohney, who comes to us from the Carlsbad Planning
Department will perform clerical duties such as entering and tracking data and
gathering reports with the developing city wide volunteer data base. She will also serve
as a back up to Jenny Okamoto, who heads Library Volunteer Services.
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS
Dove Library
Reference questions
Circulation
People count
In-House Use of Materials
Cole Library
Reference questions
Circulation
People count
In-House Use of Materials
C entro/ALP
Reference questions
Circulation
In-House Use of Materials
People count
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children’s programs
Children’s program attendance
Computer Use
All Facilities
Facility Meeting Room Use
Events booked & held
Event attendance
Events cancelled
Volunteer Hours
Total hours:
Oct-03
7,520
75,378
40,923
16,301
7,432
38,955
2 1,892
7,787
180*
1,119*
148*
1,983*
40
1,071
7
88
117
4,017
***
146
5,2 84 ***
723
Oct-04
12,365
73,327
37,773
14,529
8,781
34,663
22,607
6,87 1
212114
8851102
201/**
1,650/**
26
483
10
190
91
4,24 1
8,628
81
3220
24
640
* Centro numbers only. ** Data not reported. *** Not reported last year.
September 21,2004
Dr. Cliff Lange
Library Director
Carlsbad City Library
1775 Dove Lane
Carlsbad, CA 92009-4048
Re: Grant award number LG-02-04-0050-04
Dear Dr. Lange:
It gives me great pleasure to notify you that your proposal has been
selected to receive a 2004 National Leadership Grant in the Research and
Demonstration category.
INSTITUTE
Of M U S E U M
and L I B RARY
SERVICES
This year we received 44 applications requesting more than $13,200,000
in this category. From those applications, we have selected ten projects to
receive funding totaling $3,147,396. The projects selected for fimding
were identified by reviewers as examples of research into issues vital to
library and information science and demonstrations offering promising
approaches to problems in library service.
Enclosed you will find a letter from Joyce Ray, Associate Deputy Director
for Library Services, providing details about the terms and conditions of
this award. Please review her letter and the enclosed forms and materials
carefully and follow the instructions they contain. .
Congratulations on successfully completing this year’s National
Leadership Grant awards for Research and Demonstration. I am delighted
that the Institute of Museum and Library Services is able to provide
support for this project.
Sincerely, n
Robert S. Martin, Ph.D.
Director
Enclosures
A Federal agency serving the public by strengthening museums & libraries
I100 Pennsylvania Avenue, hW Wmbirtgton, DC 20506 Phone: 202-606-8536 FRY: 202-606-8591
Scorecards for Public Libraries
A Two-Year Project Awarded to the Carlsbad City Library
Funded by IMLS
Need: For the past several years, considerable attention has been focused on developing
outcome-based measures of library services. Yet, despite all of these projects, frustration
persists among Public Library Directors, Library Board members, members of City Councils
and other library decision makers. What IS the value of the public library? What
performance measures should a library be collecting and communicating to decision
makers and other stakeholders?
The purpose of this project is to obtain the reaction of decision makers about the utility of
the Balanced Scorecard concept and to work with a number of libraries to develop a process to create the scorecard and choose the most appropriate set of performance
measures for each specific library. The development of a Library Scorecard continues the
IMLS focus on outcome-based evaluation.
Project Objectives: The objectives of this project are to:
0 Assess the resources required for a library to create and implement a Library
Scorecard
0 Discover some of the reasons why some citizens do not use the library
0 Determine if there are unique problems that occur as the size of the library
increases during the process to create a Library Scorecard
0 Assess the utility of the Library Scorecard for the library director and other members
of the library management team as they seek to communicate the value of the
public library
Assess the utility of the Library Scorecard from the perspective of the library's
stakeholders (library decision makers, library patrons, and other interested
individuals)
Create a workbook that would document the process to create a Library Scorecard.
0
Project Activities: The activities of the project will include:
Year One -
0
0
Working with staff of each library to develop a Library Scorecard that reflects the
vision and strategies of the library.
Share a draft of the Library Scorecard with library stakeholders to obtain their
reactions and fine-tune the scorecard.
Produce a Developing a Library Scorecard Workbook by the end of the first year of
the project.
Year Two -
0
0
Test the Developing a Library Scorecard Workbook in twenty-four (24) small,
medium and large public libraries across the U.S.
Evaluate the utility of the Library Scorecard among library directors, library staff
members and stakeholders.
Participating Libraries: The Carlsbad City Library, the Cerritos Public Library, the
Newport Beach Public Library, and the San Diego County Public Law Library.
Anticipated Results: It is anticipated that library stakeholders will have a better sense of
the direction and accomplishments of the public library and will welcome the use of the
Library Scorecard.
Dissemination. Project information will be disseminated primarily through the production
of the Developing a Library Scorecard Workbook. This workbook wit1 provide a
recommended process for any library to develop a Library Scorecard as well as document
any lessons learned as a result of this project. It is anticipated that this workbook will be
made available for downloading from a Web site as well as published so that it can be
distributed widely. It is also anticipated that some of the library directors and the consultant
will prepare papers for submittal to library and information science journals and speak at
library conferences about the utility of a Library Scorecard.
For additional information about scorecards, see:
Paul R. Niven. Balanced Scorecard Step-by-step for Government and Nonprofit
Agencies. New Yo&: John Wiley, 2003.
Robert S. Kaplan. Strategy Maps: Converting Intangible Assets Into Tangible
Outcomes. Boston: Harvard Business School Press, 2004
Joseph R. Matthews. Measuring for Results: The Dimensions of Public Library
Effectiveness. Westport, CN: Libraries Unlimited, 2004.
Possible Library Scorecard
I I
ITEM #9 I
0 0 cv
[B I f4
t
ITEM # 12
CARLSBAD CITY LIBRARY
Summary of Accomplishments of Obi ectives
2001-2006 STRATEGIC PLAN
1. Services
A.
B.
STATUS
Develop a plan of service for programs.
Coordinate Library programs with other city services to avoid
duplication.
Both of these objectives have been accomplished and a process
is now in place. All Community Services programming was
reviewed in 2003 for duplication and coordination of effort. A
standing committee was formed to coordinate City programs,
minimizing time, money, and effort. Program staff from Arts,
Library, and Recreation meet quarterly for discussion and
planning. Forms and a mechanism to plan and evaluate
programs across departments are now in place.
Evaluate programs and services through regular surveys and
measurements.
Accomplished through annual performance measurement
surveys and selected program evaluations. A program planning
and review form was developed by the Joint Programming
group for use in evaluating the effectiveness of Library
programs. Media Services produces comprehensive reports on
Library and community sponsored program activities.
Define the scope of each Library’s collection and their relation
to other collections in the Carlsbad system.
Accomplished with the revision of the Collection Development
Plan, approved by the Library Board September 18,2002.
C.
STA TUS:
D.
STATUS:
2. Community Role
A.
B.
STATUS:
Evaluate the Library’s public communications and make
improvements as needed.
Define and communicate a clear identity for the Library and its
services.
Both accomplished by making greater use of the City website to
publicize Library programs and services; by hiring a new City
Communications Manager; and by creating more opportunities
for public relations and marketing. Library staff are also
participating in the redevelopment of the website to improve its
October 2004
effectiveness in delivering information about the Library.
There is also regular programming via the Library Hour on
local cable TV, which includes PSA’s on special Library
services.
Develop outreach programs and collaborative efforts to
encourage Library use.
Accomplished by having school outreach activities done by
Children’s and Reference staff. The LIFE program in now put
on by Dove Children’s staff and a variety of special meetings
and outreach efforts are handled by Centro. Adult Learning has
also added special education students from Carlsbad High
School to its tutoring programs.
C.
STATUS:
3. Technology
A.
STATUS:
Provide a program of public training in a variety of technology
resources.
Accomplished by providing a variety of classes in the computer
labs at Dove and in the computer area at Cole. Training on the
Library’s new system and online databases is now offered on a
customized basis, at Citizen Academies, and in cooperation
with schools in the local service area.
Consider varying ways community members use technology
and their comfort levels when the Library acquires new
technology.
Partially accomplished by holding classes in the computer lab
to help patrons be more comfortable with general and Library-
specific computer applications. Patrons are now being assisted
in use of the new Sirsi automated system.
Encourage staff to explore and evaluate new technologies and
maintain a program to train staff in basic competencies.
Partially accomplished. The Public Access Computer
committee has identified a general list of competencies for all
Library staff which includes specific levels of competency for
various staff groups. The Library is also exploring the use of
PC management software and has implemented wireless phones
and a laptop so that Reference staff can rove to meet the needs
of patrons away from the Reference Desk. Staff are currently
researching wireless access for patrons.
Evaluate new integrated library systems and replace the
Library’s current system.
B.
STATUS:
C.
STATUS:
D.
October 2004
STATUS:
E.
Accomplished with the installation of the new Sirsi automated
system, which became operational in February 2004.
Provide Internet access to the Library catalog, databases, and
online resources so that community members can obtain
information at any time.
Accomplished by providing Internet access to the Library
catalog and allowing patrons to have remote access to 22 online
databases to which the Library subscribes.
STATUS:
4. Resources
A.
STATUS:
B.
STATUS:
C.
STATUS:
D.
STA TUS:
E.
STA TUS:
Clarify appropriate uses of Friends and Foundation funds
relative to the City’s funding base.
Partially accomplished through discussions between involved
parties. A general understanding about the focus of hnd-
raising and spending has been reached by Friends, Library
Foundation, and Library Administration.
Investigate and pursue grants and other fbnding opportunities.
Partially accomplished. The Library was awarded a federal
CDBG grant to relocate the Centro and to develop a new
Library Learning Center. Cable TV Foundation grants are used
to provide video recordings of programs held in the Schulman
Auditorium for broadcast on the local cable TV channel. Media
Services revised the facilities use and AV production rates to
bring in additional funds for operations and maintenance.
Analyze tasks performed by staff and volunteers to ensure they
meet Library goals.
Partially accomplished. A workshop on use of volunteers and
hiring a Library Volunteer Coordinator has made this a priority.
Analysis of staff assignments and developing job descriptions
and staff trainings needs are ongoing.
Take advantage of cost savings offered by Tierra del Sol, Serra,
and others.
Accomplished. Cost savings from these entities and from
Amigos have been investigated and used as appropriate.
Evaluate Library resource needs in relation to Library goals and
priorities as part of the annual budget process.
Accomplished by making this an ongoing, integral part of the
budget planning process. The process is now managed by a
new position in Library Administration.
October 2004
5. Staff Development
A.
STATUS:
Provide an active program of staff development, training, and
cross- training.
Partially accomplished. Some informal cross-training and job
shadowing has occurred, but more is needed. Library
Administration now working on a detailed employee training
plan to be completed in 2004-05.
Provide staff with adequate equipment, collections, and
resources to serve the community.
Accomplished by a recent upgrade of staff computers and by
developing a professional collection. Circulation staff and
patrons have benefited from the purchase and use of the
CD/DVD and tape cleaners. In addition, new scanners were
purchased and procurement of a print/PC management system
and an automated telephone system to notie patrons of hold
and overdues are underway.
Develop a process to acknowledge staff accomplishments and
reward excellence.
Accomplished with the establishment of the Library Employee
Recognition program.
Foster and facilitate an effective staff communications program.
Partially sccomplished through use of an Employee Suggestion
Box and by the distribution and posting of the minutes of
Library Board and Division Heads meetings. Use of the City’s
Intranet to maintain information all staff need to know and to
act as a bulletin board is under discussion with the Information
Technology Department.
Develop policy guidelines to assist staff in decision-making and
responsibility for such decisions.
Accomplished by developing a Policy and Procedure Manual
and forming a staff committee to help update and maintain it.
A comprehensive Security Plan guiding decision making
related to patron behavior was introduced in 2004 and all staff
attended an in-service training either live or via a video
production.
B.
STATUS:
C.
STATUS:
D.
STATUS:
E.
STATUS:
October 2004