HomeMy WebLinkAbout2005-05-18; Library Board of Trustees; MinutesApproved: L - / r-30 Q 5
b. I lTEM#2 I
MINUTES
MEETING OF:
DATE OF MEETING: May 18,2005
TIME OF MEETING: 4:OO PM
PLACE OF MEETING:
LIBRARY BOARD OF TRUSTEES
Community Room - Georgina Cole Library
1250 Carlsbad Village Drive
CALL TO ORDER:
Chair Rob Swette called the meeting to order at 4:06 PM.
ROLL CALL:
Present: Library Board Trustees, Kamenjarin, Lignante, Page, and Swette
Absent: Library Trustee Tarman
Also Present: Cliff Lange, Library Director
Heather Pizzuto, Deputy Library Director
Suzanne Smithson, Deputy Library Director
Cheryl Mast, Library Management Analyst
Susan Simpson, Sr. Librarian, Collection Develop. & Acquisitions
Arthur Wood, President, Friends of the Library
Carolyn Hoard, NSDCGS liaison
APPROVAL OF MINUTES:
The minutes of the meeting held April 20, 2005 were approved with one correction to
the list of attendees.
MONTHLY LIBRARY REPORTS:
Trustee Page referenced the item in the report on the Council’s scheduled review of the
Capital Improvement Projects (CIP), which included the funds for the Learning Center,
and asked if the Council approved the application.
Library Director Lange responded that the Council only reviewed the projects list at last
night’s meeting and the Capital Improvement budget would be approved along with the
City’s operating budget at the City Council meeting on June 21, 2005.
Library Board of Trustees
Minutes of Mav 18. 2005 Meetina Page 2
NSDCGS liaison Carolyn Hoard asked if the library has plans to allow patrons to
download audio books to i-Pods like some other libraries in the area.
Senior Librarian Susan Simpson responded that the library is currently only researching
and investigating the addition of downloadable audio books to the collection. She did
say that in their initial research, one sales representative told her that his company did
not allow their product to download to the i-Pod as it could violate the copyright and
contract agreements with their authors.
Trustee Swette asked for more information on how it works.
Senior Librarian Simpson explained that the book is stored on the company’s server,
the Library provides a link to that server and the patron can chose an audio book and
download it to their PC. From there they can transfer it to a portable listening device
(like an MP3 player, but not an i-Pod). The Library pays for the service, which allows
unlimited “copies” to be downloaded by patrons at anytime and at no cost to them. The
downloaded item remains available to them for three weeks and then either must be
renewed or it becomes unusable. She reiterated that staff is just in the preliminary
stages of investigating this option as it is very costly.
LIBRARY MATERIALS BUDGET:
Library Director Lange remarked that this item on the agenda was at the request of the
Board last month and that Senior Librarian Simpson was on hand to answer any
questions.
Trustee Kamenjarin thanked Senior Librarian Simpson for the spreadsheet provided in
the packet that detailed the materials budget according to the classification and
location, and asked how she determines the budget allocation each year.
Senior Librarian Simpson responded that it is a combination of science and art. The
selectors look at what items are circulating and what space is available at each facility
for circulating items. Other determinations are based on their overall familiarity with the
collection and experience in what it costs to keep the reference materials up to date
each year. The selectors also look at the percentage guidelines for expenditures for
each area of the collection as reported in several library publications.
I
Trustee Swette commented that costs for subscriptions and the on-line databases
represent a quarter of the total budget and asked if the library has a method to track the
use to determine the cost effectiveness.
Senior Librarian Simpson responded that we do collect the use statistics from each of
the on-line database subscriptions. They are used both in-house and remotely and
support the library’s efforts to provide information 24-7 for our patrons. The
Library Board of Trustees
Minutes of Mav 18. 2005 Meetina
Page 3
subscriptions for standing orders include the magazines and newspapers, and the
standing orders for reference materials ensure that we always have the latest edition.
Trustee Kamenjarin asked if the fees for the on-line databases were annual or based on usage and she responded that the library pays an annual fee that provides unlimited
use in-house and remotely for nearly all of them.
Principal Librarian Pizzuto added that the databases do not all use the same criteria to
collect usage statistics but we do have the information they collect and can provide that
to the board next month.
LIBRARY STAFF TRAl N I NG :
Deputy Library Director Pizzuto explained that this is only the second time the library
has closed to provide training to the entire staff. This particular training is to rollout a
comprehensive library employee training program which has been in development for
nearly a year. The first step was to identify a list of competencies and then develop the
curriculum to provide the training in those areas. This half-day training session will
allow us to test the curriculum developed so far as well as help to identify the best
methods to train new employees and those promoted to different positions.
LIBRARY LEARN I NG CENTER:
Library Director Lange reported on the approval of the Conditional Use Permit
application by the Planning Commission, which represented a major step in this project.
The Council has reviewed the Capital Improvement Program for next year, which
includes funds for the Learning Center, and final approval is slated for June 21, 2005.
There is a meeting scheduled for next week with the architect and the City staff involved
in the project at which time they will develop a timeline and move forward to go to bid
for the construction. The preliminary target date to open the new facility is spring of
2007.
Trustee Kamenjarin asked if the building will be open during the construction phase and
Library Director Lange responded that it would be closed. The plan is to demolish the
house, currently occupied by the HeadStart program. This will require Headstart to
move first to the existing building and then into modular buildings at which point
construction will begin on the renovations and additions to the existing building.
CHILDREN’S GARDEN PROJECT;
Library Director Lange reported that the City Council accepted the bid for the project at
the meeting last night. Plans are to begin construction in the early fall.
Library Board of Trustees
Minutes of May 18, 2005 Meeting Page 4
LIBRARY RECRUITMENTS:
The recruitment for two Senior Librarians for the Cole Library, Children's and Reference
Divisions is underway and closes on Monday, May 23rd. Tentative time line for the
hiring process is an oral board in June, departmental interviews in July and two new
librarians on board by early August.
STRATEGIC PLAN WORKSHOP:
Library Director Lange reminded the Board that the workshop is scheduled for tomorrow
and Trustee Swette will be attending to represent the Board.
SUMMER READING PROGRAM:
Deputy Library Director Smithson reported that the Serra libraries decided to take part
in a nationwide collaborative Summer Reading Program (SRP) theme and as a result,
the library has a jump start on preparation. Along with a huge packet of resource
material including clip art, program and craft ideas and instructional pages, came the
added benefit of a huge discount on tokens and prizes from Upstart, and a
professionally produced Public Service Announcement (PSA) in both English and
Spanish. The PSA was provided in both audio and video formats and several area
stations have agreed to air the PSA. The Library Board watched the English video
version.
Deputy Library Director Smithson thanked the Friends of the Library for again
purchasing the SRP tee shirts and offered each of the Board members their choice of
shirts.
The SRP this year begins the Monday following the last week of school for Carlsbad
schools, June 20', and continues for seven weeks with the final event on August gfh.
The children's program is open to children from 3 years old through 6' grade and the
Young Adult program involves the 7'h - 1 2'h grade students.
DIRECTOR'S REPORT:
Election of Chair and Co-chair for FYO5-06 -The director reminded the Board that
the terms of two members will expire in June and they will need to submit letters to the
Mayor requesting reappointment if they wish to remain on the board. The election of
the new chair will be tabled until the July meeting to allow for those two Board positions
to be filled.
Annual Literacy Grant Application- The City Council approved the application for the
grant at their meeting last night.
Library Board of Trustees
Minutes of May 18, 2005 Meeting
Page 5
PC/Print/Copv Management contract - The team working with Xerox is negotiating
the contract and hope to have the final version executed this month.
Technoloqy projects: - The e-mail notification process is being tested on selected
staff. The telephone notification is dependant on the update to the system, tentatively
scheduled for installation in July. The RFlD vendor has not been selected yet and this
project still has to be approved by the ITGC before they can move forward.
Cole HVAC - Facilities is working on the schedule and it appears the building will have
to be closed sometime during the months of December and January. The staff has
been investigating options for providing interim services to our patrons, including
leasing a bookmobile and e-Bus, installing some modular buildings or leasing some
commercial space at a nearby location.
NSDCGS liaison Carolyn Hoard asked if the genealogy collection would be available
while the building is closed and Deputy Library Director Smithson responded thatthe
databases currently available in genealogy will be available on the computers in the
interim facility and that she is working with Senior Librarian Mary Van Orsdol to
determine what print material needs to be available.
Webpage redesign - The City has had their webpage redesigned and intends to
premier the new look at the end of June. The Library is also working on a redesign of
our pages to integrate with the City’s new look but will not be ready until well after the
City’s roll out.
Trustee Swette asked the reason for the redesign and Library Director Lange said it
was at the request of the City Council following several complaints from residents that
the current design was not user-friendly. The guidelines for improving the site include
making it easier to navigate and providing more current information.
Adult Learning Annual Proqram - At the annual celebration which took place over the
weekend, Robert Richardson, Chairman of the Board for the Carlsbad Girls Club
announced that the board had voted to purchase a twelve-passenger van for the Adult
Learning Program, primarily for transporting the special needs students from the high
school who are participating in the program.
FOUNDATION REPORT:
No report.
Library Board of Trustees
Minutes of May 18, 2005 Meeting
Page 6
FRIENDS OF THE LIBRARY:
Friends President Arthur Wood reported that the Budget Committee had met and
reviewed the Library’s requests for funds for FYO5-06 and, for the first time ever, they
would be presenting the requests to the entire Board for approval.
In the last issue of the Community Services Guide, the Friends included a membership
form, which produced several new members and increased the total membership to
over 500.
GENEALOGICAL SOCIETY:
Liaison Carolyn Hoard reported the Society made $477 on their duplicates sale partially
as a result of sales to members of the Chula Vista Society who were conducting some
research in our Genealogy collection that day.
She also reported that a group of twenty Society members were taking the train up to
the Los Angeles Public Library to conduct research at that facility.
She reminded the board to check their copies of the newsletter for this month’s
programs and also noted that she will be on vacation in June but will send a
replacement representative for the meeting.
LIBRARY BOARD COMMENTS:
Trustee Kamenjarin took this opportunity to mention he had attended the Adult Learning
Program annual celebration and as usual the testimonials were wonderful.
PUBLIC COMMENT:
None present.
ADJOURNMENT:
By proper motion, the meeting was adjourned at 5:02 PM
Respectfully submitted,
Cissie se$on
Ad min ist ra tive Secretary
Monthly LIBRARY Reports
APRIL 2005
Systemwide . . .
The Library has submitted a Capital Improvement Project (CIP) application for the
Learning Center with an estimated budget of approximately $3 million. Upon Planning
Commission approval of the Conditional Use Permit on April 20*, the City was able to
purchase modular buildings expending Community Development Block Grant funds
before April 30th. The City Council is scheduled to review Capital Improvement Projects
May 17th. Pending Council approval of CIP funds, bids for site work will be requested
after July 1st.
Children’s Services partnered with Borders to support National TV Turnoff Week with
activities for parents and children, April 25-30. Programs included pajama storytime,
Family Game night and a special storytime. National Library Week (April 10-16) was
also celebrated with a variety of special kids’ and teens’ programs.
The Carlsbad Library hosted staff from all four libraries participating in the Balanced
Scorecard project April 5*, for a workshop where each library presented and explained
the content of their draft scorecards.
A variety of staff attended RFID vendor demonstrations, April 21 -22.
Volunteer Services hosted its annual Volunteer Appreciation event on Thursday, April
14, at the Senior Center. For the second year they sponsored the Bingo for Books
program with books donated from the Friends of the Library. The event was hosted by
Garcia’s restaurant and was also attended by Library staff who work with volunteers.
Adult Learning ...
Through their Newspapers in Education Program, the North County Times now delivers
free copies of the paper to the Adult Learning Program. Tutors and learners use the
paper in a variety of ways, such as vocabulary development and comprehension.
The Adult Learning Program received a $500 donation from a grateful adult learner who
prefers to remain anonymous.
Centro de Informaci6n ...
0 Centro de Mormaci6n users and the community in general are pleased with Centro’s
new location. They all agree that the new location is more visible and safe.
CCL, Dove Lane ...
On April 1, Teen Services held a successful pizza and movie program which included an
Easter egg hunt. On April 14, the second Rock the Library concert featuring two
winning bands from the 2nd Annual Battle of the Bands contest was held in the
Schulman Auditorium; 130 people came to hear Cemetery Swingers and Load. Media
Services videotaped the bands and included them in the ”Library Hour” program airing
on Adelphia & KOCT.
1
Monthly Library Reports for April 2005
During April, Media Services worked with technicians to diagnose intermittent
problems with the Auditorium’s master control system related to damage from the
flooding in January and February. They also arranged for replacement of the flood
damaged stage curtains and associated fire alarm modifications.
0 20 video taped programs held in the Schulman Auditorium and produced by Media
Services were cataloged and added to the Dove and Cole Library circulating collections
in DVD and VHS format.
Collection Development, Reference and Technical Services staff met with sales
representatives from companies that provide downloadable audiobooks. No decision
has been made about adding this format; staff is in the information-gathering stage.
0 Susan Simpson has developed a plan to produce regular weeding reports for the
selectors. This will start in September, 2005.
0 Susan Simpson produced bibliographies for several May programs scheduled in the
Schulman Auditorium. She will work with Media Services and the Community
Coordinator to do this regularly throughout the year as a means of connecting
programming with other library resources.
Kamling Tsang was selected by Technical Services to fill the cataloger position. She will
begin May 17. Kamling has most recently worked at the library of the Art Institute of
California, San Diego, where she was primarily a cataloger but also maintained the
library’s web site, provided reference services, and conducted in-class library instruction
sessions.
Georgina Cole ...
During April, The Local History Room had contact with many city departments.
Among these, the Carlsbad Fire Department Historian proposed a collaborative project
to maintain relevant Fire department history items. And the Engineering Department
requested materials relating to Calavera Lake. Librarians from the San Diego Public
Library California Room also met with Susan Gutierrez regarding methods of
preservation and recall of resources.
The Genealogy Division held several successful programs in April:
o
o
On 12 April, Dan Fults spoke to the NSDCGS Computer Group on ”Back Up
Your Computer!” 47 people attended.
On 26 April, Dr. Stephen Baird spoke to NSDCGS on ”Diseases on Our
Ancestors.’’ Dr. Baird is one of the group’s most popular speakers. 87 people
attended.
o On 16 April, NSDCGS and the Genealogy Division held the Spring Seminar.
Lloyd Bockstruck, head of the Genealogy Division of the Dallas Public Library,
presented a series of lectures designed to ”Get a Boost over a Brick Wall.’’ 110
attended at the Senior Center.
2
Monthly Library Reports for April 2005
0 Because the Genealogy Division’s microfiche collection had become so large, staff has
consolidated the microfiche into half the original space, thus providing growth space for
the next 10 years. This project took about six months to complete.
Volunteer Coordinator, Jenny Okamoto, left during April to move to Illinois. We will
miss her greatly. A job announcement to fill her position will be posted in May.
0 The Children’s Division sponsored an Origami Day for mothers and children, which was
very successful. The professional origami artist worked with the moms to make
intricate flowers while the staff worked with the kids and made less intricate objects.
We have traditionally held origami workshops in April in conjunction with National
Poetry Month, focusing on Haiku poetry during the workshop. The program was
written up in the North County Times.
0 The vacant Senior Librarian position in the Cole Children’s Division was posted on April
28 and applications are due by May 23,2005. Cole Reference Division is recruiting for a
Senior Librarian to lead that Division. Applications are also due by May 23,2005.
0 The Cole Library celebrated its 5th anniversary after its renovation and re-naming on
Thursday, April 14th (even though the actual anniversary was Friday, April 15th). We
celebrated with cake and drinks and a1 wall poster of memorabilia created by the Staff
Development Committee.
3
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS
CCL. Dove Lane
Reference questions
Circulation
People count
In-House Use of Materials
Cole Library
Reference questions
Circulation
People count
In-House Use of Materials
Centro/ALP
Reference questions
Circulation
People count
In-House Use of Materials
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children’s programs
Children’s program attendance
Computer Use
All Facilities
Facility Meeting Room Use
Events booked
Event attendance
Events cancelled
Volunteer Hours
Total hours:
Apr-04
6,470
68,920
37,180
14,211
6’29 1
36,646
29,952
5,956
197*
1,151*
1,888”
163*
34
1,024
8
157
84
2,999
**
98
3,610 **
720***
Apr-05
8,160
72,337
38,859
15,549
4,707
34,677
2 1,605
4,800
21 1/35
1,27011 16
1,9541*
152/*
20
379
4
156
43
784
8,589
111
4,044
24
1,139
* Centro numbers only. ** Not reported last year *** ALP not included.
ITEM # 4 I
I I I I
0 0 LD j t9
I - I
C C d n 7
C C a a
M
C C
d
I
a a
I
C C lc
6
I
C C C u: u:
e
C C C u: u:
I
w
I
s m 7
-
0 0
0 9
?
7
b9
I
v) c 0 n t 2
c.'
3 92
a, v) m a m m 3
a, E
c.'
- 5 -
C C a
;?
C u:
C n v:
4
(A
v) m
m 2
I
U 0 U
U Lc
e
I
a a
I
-
I-
v) 0 Q) 0 >
m Y 0 0 m
L .- - Ti$
I.
1 ITEM # 5 Library Employee Waining: Building Your Toolbox
What:
Carlsbad City Library introduces
a comprehensive Library Employee Training program
When:
Tuesday, June 7,2005 from AM to 12~~
(ALL LIBRARY LOCATIONS WILL BE CLOSED TO THE PUBLIC 9AM TO 1PM)
Where:
Ruby G. Schulman Auditorium, Dove Library
1775 Dove Lane
Who:
ALL Library staff, including part time are expected
to attend and will be paid for their time.
Why:
The Library is committed to helping each employee develop and grow.
A comprehensive Library employee training program builds upon
employee’s talents and skills and ensures that all staff members are
well-informed and provide effective delivery of high-quality service.
Refreshments:
Snacks will be provided beginning at 7:30~t1 and at the ~OAM break.
If you are unable to attend, please let your supervisor know ASAP
The City of GARLSBAD Planning Department
PLANNING COMMISSION AGENDA
www.ci.carlsbad.ca.us
Council Chambers
Wednesday, April 20,2005 6:OO D.m. 1200 Carlsbad Vi1 laue Drive
NOTICE TO THE PUBLIC:
1. It is the Planning Commission’s Policy to adjourn the meeting no later than I 0:OO p.m.
2. Meetings are divided into categories shown below.
3. When you are called to speak, please come forward and state your name and address.
4. All persons requiring assistance or auxiliary aids in order to effectively participate may contact the
Planning Department at least 24 hours prior to the meeting to arrange for reasonable
accommodations.
PUBLIC COMMENT:
If you desire to speak about an item not listed on the agenda, a “Time Reservation Request” form should
be filed with the Minutes Clerk. A total of 15 minutes is provided for the Public Comment portion of the
Agenda. Speakers are limited to three (3) minutes each.
In conformance with the Brown Act, no action can occur on items presented during Public Comment.
PUBLIC HEARINGS:
Please file a written request to speak on items listed on this agenda as Public Hearings.
ALL OTHER CATEGORIES:
For all other agenda items a “Request to Speak” form must be filed with the Minutes Clerk before the item
is announced. There is a five (5) minute time limit for individual speakers.
CALL TO ORDER:
PLEDGE OF ALLEGIANCE
ROLL CALL
APPROVAL OF MINUTES April 6.2005
COMMENTS FROM THE AUDIENCE ON ITEMS NOT LISTED IN THE AGENDA.
comments to three minutes. (A total of five speakers may be heard.)
Please limit your
PLAN N I NG COM M l SSl ON AGE N DA
April 20, 2005
PAGE 2
PUBLIC HEARINGS:
1. CUP 213x4 - VILLAGE KITCHEN & PIE SHOPPE - Request for an extension of Conditional
Use Permit CUP 213x3 to continue allowing the on-premise sale of alcoholic beverages at an
existing restaurant at 950 Tamarack Avenue in Local Facilities Management Zone 1.
Resolution No. 5862
Staff Recommendation: APPROVAL
PLANNER: Chris Sexton ENGINEER: David Rick
PLANNING COMMISSION ACTION:
2. CT 00-19x2/HDP 00-10x2 - CARLSBAD PROMENADE - Request for approval of a one year
extension for a Tentative Tract Map and Hillside Development Permit to subdivide a 30.9 acre
site into thirty two residential lots and five open space lots generally located on the north east
corner of Aviara Parkway and Poinsettia Lane, in Local Facilities Management Zone 20.
Resolutions No. 5867,5868
Staff Recommendation: APPROVAL
PLANNER: Van Lynch ENGINEER: David Rick
PLANNING COMMISSION ACTION:
3. CUP 04-29 - LAGUNA RIVIERA PARK - Request for a conditional use permit for the existing
Laguna Riviera Park, which is located on a four acre site at the northwest corner of Park Drive
and Kelly Drive in Local Facilities Management Zone 1.
Resolution No. 5877
Staff Recommendation: APPROVAL
PLANNER: Scott Donnell ENGINEER: Clyde Wickham
PLANNING COMMISSION ACTION:
4 4. CUP 04-12 - LEARNING CENTER - Request for adoption of a Negative Declaration and
approval of a Conditional Use Permit to allow a City Library Learning Center on a site located
on the east side of Eureka Place between Basswood Avenue and Chestnut Avenue and
within Local Facilities Management Zone 1.
Resolutions No. 5893,5894
Staff Recommendation: APPROVAL
PLANNER: Elaine Blackburn ENGINEER: Bill Plummer
PLANNING COMMISSION ACTION:
CITY OF CARLSBAD
Invites You
To Apply For
SENIOR
Annual Salary:
$50,573 - $61,472
Filing Deadline:
Monday, May 23,2005
THELIBRARY
Our Library system has two full service facilities, each open 68 hours a week, and two additional facilities providing literacy
instruction and services to Spanish speaking residents. The system also has an art gallery and a 215-seat audlttorium. Our Library
ranks among the most successful in the state. We are positioned to move ahead with plans to implement a public access computer
management system as well as the installation of a radio frequency identification system. The Georgina Cole Library has a collection
of 150,000 print and non-print materials, a staff of 13.5 fulltime and 24.4 part-time FIE, and an operating budget of over $2 million.
The two immediate job openings are at the Cole Library.
~
THE POSITIONS I __ ~~~
One position d supervise Children’s Services at the Cole Library. The primary responsibility is the management of services and
resources for both children and young adults. Duties include recruiting, training, scheduling, and supervising staff, managing and
working at the Children’s service desk providing assistance to children and parents, managing the children’s computer area, plantllng
and executing Children’s programs, coordinating the selection of materials, and prepanng and manapg the Children’s Division
budget. The incumbent is also responsible for community outreach and liaison with local schools, and will serve on a variety of
Library and regional teams and committees.
The second position wdl supervise Adult Reference Services at the Cole Library. The primary responsibility is the management of
services and resources for adults. Duties include recruiting, training, scheduling, and supervising staff, managing and working at the
Adult Reference service desk, managmg the adult computer area, planning and executing programs for adults, managmg the
periodcals collection, participating in the selection of materials for the library collection, and preparing and managmg the Reference
Division budget. The incumbent will serve on a variety of Library and regional teams and committees.
THE IDEAL CANDIDATES
WIU possess the following qualifications:
An appropriate education and broad library experience.
Experience supervising staff, including professional staff, in a public library setting.
Knowledge and experience providing a wide range of public library services.
Experience preparing budget recommendations and monitoring expenditures.
Good understanding and competency with computer systems and applications.
Strong commitment to excellent customer service.
Excellent interpersonal, problem solving, team building, and communication skills.
Strong knowledge of current reference resources and research practices appropriate to the service area.
Additionally for the Children’s Position:
0
0
Experience with children’s library services and children’s
Experience working with young adults.
Experience planning and executing a variety of library prt
youth.
Additionally for the Reference Position:
0
0
Strong knowledge and experience with online databases.
Strong commitment to adopting and adapting new technl
public library setting.
literatu
3grams
ologies
ire.
fo
to
r
the
0 Experience supervising reference services in a public library setting.
QUALIFICATIONS
Knowledge of: Principles and practices of professional library work; automated library systems and databases; principles
of supervision and public service.
Ability to: Communicate clearly and concisely, both orally and in writing; supervise, train, and delegate work assignments;
exercise independent judgment in accomplishing both daily tasks and special projects; deal effectively with both staff and
public on issues relating to library policies and procedures.
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities
would be qualifymg. A typical way to obtain the knowledge and abilities would be:
Education: Completion of a Masters of Library Science or Information Science degree from an American Library Association
accredtted library school.
ExDerience: Three years of professional library work experience and, ideally, supervisory experience in a library setting.
FILING DEADLINE
Application materials may be obtained from and submitted to the City of Carlsbad, Human Resources Department, 1635 Faraday Avenue,
Carlsbad, CA 92008, (760) 602-2440. www.ci.carlsbad.ca.us/hr
Application Deadline: Monday, May 23,2005,500 PM.
Tentative Schedule for those who continue in the selection process:
0
0 Oral Interviews June 14,2005
Background and Experience Questionnaire due June 6,2005
h
SELECTION PROCESS
_;r
It is important that your application show all relevant education, aaining, experience, knowledge, abilities and s!ds you possess that
qualify you for the position. All application materials d be reviewed and the most qualified candidates will be invited to continue
in the selection process. The selection process may consist of a background and experience rating, written exam and/or oral exam.
Those candidates who successfully complete the selection process will have their names placed on an eligibility list that will remain
in effect for one year. Final candidates d have experience and educational background verified and will be required to furnish
references.
I CITY MISSION STATEMENT I
Our mission is to provide top-quality services to our citizens and customers in a manner that enhances the quahty of life for all who
live, work, and play in Carlsbad.
LIBRARY VISION
The Carlsbad City Library is the first choice for information, ideas, and knowledge for those who live, work, and play in Carlsbad.
I LIBRARY MISSION I
The Library provides all members of the community with convenient access to high quality resources and services to inform and
enhance individual and community life.
Human Resources
1635 Faraday Avenue, Carlsbad, CA 92008
Phone (760) 602-2440.Fax p60) 602-8554
Job Line (760) 602-2480
www.ci.carlsbad.ca.us/hr
Any of the provisions in &us bulletin may be modified or revoked without notice.
EQUAL OPPORTUNITY EMPLOYER
Carlsbad City Library
Customer-Driven Strategic Planning
Thursday, May 19,2005
1O:OO am - 4:OO pm
Faraday Building - Room 173B
Joan Frye Williams, ConsultanVFacilitator
AGENDA
1O:OO - 10:30 Context
o Current Status of the Balanced Scorecard project
o Review of service initiatives
10:30 - I1 :30 A “Customer’s Eye” View
o Walkthrough of core services
o Identification of critical performance points
11:30 - 12:15 Lunch
12:15 - 1:30 The Library’s Contribution to Quality of Life
o Cost of Living
o Jobs
o Transportation
o Education
o Health care
o Crimekafety
o Arts
o Recreation
o Climate
1~30 - 2:30
2~30- 2~45
2:45- 3:30
Adapting the Balanced Scorecard to the Customer Perspective
o Recasting service initiatives
o Filling in gaps
o Reviewing outcome measures
Break
Trends Likely to Affect Library Service Delivery in the Future
*Ik LUNCH WILL BE PROVIDED **