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HomeMy WebLinkAbout2005-12-21; Library Board of Trustees; MinutesApproved ITEM #2 MINUTES MEETING OF: LIBRARY BOARD OF TRUSTEES DATE OF MEETING: December 21, 2005 PLACE OF MEETING: Carlsbad City Library Board Room 1775 Dove Lane CALL TO ORDER: Chair Rob Swette called the meeting to order at 4:02 PM. ROLL CALL: Present: Library Board Trustees, Kamenjarin, Lignante, Swette, and Tarman Absent: None Also Present: Heather Pizzuto, Library Director Dave Curtis, Deputy Library Director Suzanne Smithson, Deputy Library Director Cheryl Mast, Library Management Analyst Jessica Padilla Bowen, Library Community Coordinator Randal Hopwood, Friends of the Library liaison Carolyn Hoard, NSDCGS liaison Summer Murphy, League of Women Voters observer APPROVAL OF MINUTES: The minutes of the meeting of October 19, 2005 were approved as submitted. MONTHLY LIBRARY REPORTS: Trustee Tarman asked how many hours the Americorp volunteers would work in a week and was told they would each work twenty hours. Trustee Tarman also asked about the computer class being taught at the Centro and Deputy Library Director Smithson responded they have five adults registered for the class, which is the total number of computers available. Chair Swette complimented the staff of the Centro on the outstanding job they are doing with outreach to the schools. Library Board of Trustees Page 2 Minutes of December 21, 2005 Meeting COLE HVAC AND INTERIM SERVICE: Library Director Pizzuto asked Deputy Library Director Smithson to bring the board up to date on this project. Deputy Library Director Smithson reported that the Library would close on December 31, 2005 and reopen in the modular building on Tuesday, January 3, 2006. While in the modular, they will be reducing the open hours, closing at 6:00 PM Monday through Thursday. The modular will contain a total of ten computers for patron use, five for adults and five for children, and a small collection of adult and children's items. She reported that they anticipate having access to the remainder of the collection inside the Cole building at various times from which they can retrieve specific items requested by the patrons; however, during the asbestos removal, scheduled for the first couple of weeks, access to the building would not be possible. She also pointed out that access would depend on the construction and therefore unpredictable. Deputy Library Director Smithson explained the staffing plan outlined so far, having found other areas of the City for full time staff to work when they are not in the modular or supplementing staffing at Dove Lane, and using part-time staff to assist with the collection RFID tagging project scheduled to begin in mid-January at the Dove Lane facility. The project is expected to take six weeks, although there are financial incentives in the contract for finishing early, she said; but while the building is closed there are some additional projects that City Facilities will be undertaking. Deputy Library Director Smithson reminded the board of the decision to add and reconfigure some of the shelving to allow an increase to the collection at Cole. Facilities will also be addressing repairs to the recently discovered cracks in the glass in the atrium and leak gas line leak. Trustee Kamenjarin asked what date the Cole would be fully operational and Deputy Library Director Smithson responded that at this point we don't know for sure but are hoping for March 1, 2006 at the latest. Trustee Kamenjarin asked about an extended due date for materials and Deputy Library Director Smithson responded that because of the limited space available in the modular and unpredictable access to the Cole itself, staff decided to extend the due date on all materials [checked out from the modular] that would normally come due during the closure period anticipated to March 1st. Trustee Tarman asked if Children's programs would continue and Deputy Library Director Smithson responded that there is an incentive program for independent reading but there isn't room for story hour or other children's programs in the modular. Library Board of Trustees Page 3 Minutes of December 21, 2005 Meeting Chair Swette commented on how pleased he was with the recent article in the North County Times about the temporary closing of the Cole and the services available in the modular. PERFORMANCE MEASURES: Library Director Pizzuto reported that annually the Library submits performance measures to the City that are compiled with reports from other departments into a State of Effectiveness report, and the Library has submitted two this year. Library Management Analyst Mast reported that the two measures submitted this year were Growth Management specific to Libraries and the State library ranking. She explained the growth management is based on a square footage per capita, and the Library exceeds the requirement. Trustee Kamenjarin asked for the basis of the square footage needed to provide library services and how it relates to other libraries, state or national standards? Management Analyst Mast responded that the standard was adopted in the City's Growth Management Plan and was determined by surveying other libraries and averaging the space provided information based on population served. She also said that she was not aware of any state standard and that the Library would like to change this measurement, and the board may see that in the future. Library Director Pizzuto explained that there is no statewide standard for library space, but there is a very old (1960's) American Library Association standard of .5 square feet per capita, which was one of the elements used in the development of the standard for the Growth Management Plan. She continued that there is a great deal of discussion within the library field about how to establish a standard as services change. Chair Swette commented that he found the report misleading as it included both the leased space for the Adult Learning Program and the Centra as well as their future occupancy space in the Learning Center property. Library Director Pizzuto responded that this year's report is an anomaly as there is "library" space that is unoccupied by the Library, the Learning Center property. She pointed out that this is explained further in the analysis section of that report. Chair Swette then posed the question of the current standard being applied to all of the Learning Center space as some space would be dedicated to what he termed non- traditional library service. Library Board of Trustees Page 4 Minutes of December 21, 2005 Meeting Library Director Pizzuto responded that it was one of the reasons the Library is in the process of developing different measures for the balanced scorecard in an effort to move away from the more traditional measures and determine whether we are meeting expectations with more relevant indicators. Management Analyst Mast moved on to the State library ranking report that she explained was taken from the annual statistical report we send to the State. The data is related to per capita levels of activity and the public libraries are grouped into seven population categories for the purpose of ranking. The report contains details from the state report on several of the key measurement categories. Trustee Kamenjarin noted that Carlsbad was approaching the next category based on population and wondered what other communities would the Library be ranked against Management Analyst Mast responded that the over 100,000 population included Berkeley, Burbank, Corona, Downey, Escondido, Fullerton to name a few, and several counties. LIBRARY BOARD INFORMATIONAL MAIL: Library Director Pizzuto explained this item was on the agenda to determine if the Board was receiving the right amount of material in their monthly mailing and if they found the material useful. The Trustees unanimously agreed that they find all of the information worthwhile and would like to also receive copies of local newspaper articles about the Library. Trustee Kamenjarin also requested more frequent mailings to be sure to receive information especially about programs in a timely manner. Library Director Pizzuto asked if they would prefer something similar to a calendar of events scheduled as opposed to the individual flyers often created to promote one event and Chair Swette responded that he would like to receive a copy of everything the public sees. APPOINTMENT TO THE PUBLIC ART COMMITTEE FOR THE LEARNING CENTER: Library Director Pizzuto referenced information previously provided to the Trustees regarding the need for a representative on the committee. Trustee Kamenjarin suggested that Trustee Lignante, a professional artist, would be the perfect candidate, and offered to serve as his backup as needed, and Trustee Lignante agreed to serve on the committee. Library Board of Trustees Page 5 Minutes of December 21, 2005 Meeting CARLSBAD READS PROGRAM - 2006: Library Community Coordinator Jessica Padilla Bowen reported that the Library did not receive the National Endowment of the Humanities grant applied for in the fall, but the committee decided to move forward with Fahrenheit 451 as the selection for this year. She said there were several reasons the committee decided to stay with this title, including its availability in hard cover and paperback and in both English and Spanish. She continued that she has contacted Ray Bradbury's agent to discuss the possibility of the author making a personal appearance during National Library Week in April. There are already plans for discussion groups in conjunction with the Library book clubs and she has contacted local high schools and the YA Librarians to get the teens involved. Trustee Kamenjarin mentioned the movie that was based on the book and Community Coordinator Padilla Bowen responded that we have it in the collection and it is scheduled for showing in April at one of the regular Wednesday night programs. Chair Swette asked if a complete list of planned events would be ready by the January meeting and Ms. Padilla Bowen replied that the committee was currently working on the resource guide and she is working with the City's Communication Manager for a large promotional effort. Trustee Kamenjarin asked about the age level for the title and Ms. Padilla Bowen responded that it is on the high school reading list. Library Director Pizzuto added that in lieu of the grant funds for the program, the Library has asked the Friends of the Library to underwrite the expenses and it will go before their board for approval at their next meeting. DIRECTOR'S REPORT: Library Director Pizzuto reported on the following on-going library projects: RFID Project - The implementation committee is meeting regularly and the tags and some of the equipment has already arrived. The actual tagging process is scheduled to begin January 17th using primarily the staff from the Cole Library not working in the modular. Once the Cole reopens the plan is to utilize volunteers as well as a mix of staff to finish the project, estimated to take about six months. The schedule is to tag the collection at the Dove Lane facility first, followed by the collection at the Cole and then the smaller collections as Centre and Adult Learning. The approximate date for going live is the Fall/Winter of 2006 but that date may change after the first couple of months of tagging when experience will tell us if the time estimated is accurate. Telephone Notification - This option is now available to our patrons and over two hundred patrons have chosen to receive notices of holds and overdue items I this Library Board of Trustees Page 6 Minutes of December 21, 2005 Meeting manner.. This translates into approximately 78 notices daily. There are FAQ sheets at both Circulation desks about the service and how to sign up and there are plans to promote it wider once we determine there are no glitches in the service. PC Management - The new copiers and printers have been installed with a few remaining details to be worked out for better customer service. The PC Management portion has been pushed out until March or April 2006, at the request of the City information Technology Department, to align that installation with the switch to the hosting of our Sirsi system outside of the library. Both of these projects require "poking a hole" in the City's firewall and creating a different way in which patrons access information and the way we share information between our automated system and the PC Management software. Children's Garden - The contractor has not finished the job due to several change orders but we anticipate its completion by early January. The gazebo was selected and has been ordered and scheduled for delivery and installation in time for the Friends of the Library celebration for the opening of the garden. Library Graphics - The Library graphics division is continuing its transitioning from MAC's to PC's with staff members finishing up any training and file migration. There will not be any access to the graphics area while the Cole is closed and upon resuming service when Cole re-opens, Graphics will have fully migrated to the PC's. FOUNDATION REPORT: Trustee Tarman reported that the Foundation attended a retreat in December with the focus on the capital campaign. The consultant Janie Anderson submitted her budget and the Foundation has pledged to raise $1.5 million. As part of the process, a fifteen- question survey was mailed to over forty residents and the consultant interviewed twenty-one. The results indicated that the residents are very satisfied with the library but don't know too much about the Learning Center. The next step is to develop a case statement that will explain the purpose of the campaign. The consultant also identified the need to increase awareness of the project and focus the goal of the campaign on the completing the funding for the building. Trustee Tarman commented that all the Foundation Board members are hard working and committed to this goal and have decided to publish the newsletter quarterly. The most recent edition was sent to all the members of the Chamber of Commerce. The most recent edition was sent newsletter will feature an article on a business that has supported the Foundation. The Foundation has received a large endowment from the estate of Robert Gartner, and the funds are designated for cultural arts and music programs in the auditorium. Library Board of Trustees Page 7 Minutes of December 21, 2005 Meeting Trustee Tarman said the Castles of Carlsbad home tour for this year was successful, and although they did not raise as much money, the tour serves to make the community aware of the Foundation and is a great PR event. The officers for next year were elected at the last meeting and Jim Comstock will continue to serve as the President. Trudy McGrath and Gina McBride will also continue on the Executive Board. FRIENDS OF THE LIBRARY: Mr. Randy Hopwood introduced himself as a new member of the Friends of the Library and liaison to this Board. His report included the progress on the Children's Garden and the gazebo that the Friends are purchasing. He also reported that the Library has requested $33,600 for the 2006 Summer Reading Program and $7,300 to support the Carlsbad Reads Together program in April 2006. The Friends Board will vote on these requests at their meeting on January 19th. GENEALOGICAL SOCIETY: NSDCGS liaison Carolyn Hoard announced that this would be her last meeting and introduced her husband, Gordon, who will be serving as liaison to this board next year. She referred the Trustees to the newsletter for information on the Society's programs for the month and commented that she has encouraged all of the Society members to sign up for either telephone or e-mail notification after she learned of the projected savings in postage for the Library. LIBRARY BOARD COMMENTS: Chair Swette reported that he was elected to the Board of CALTAC at the last board meeting in November and was tasked as the Chair for the Literacy Committee. He intends to report to this Board following each meeting and the next one is in February. PUBLIC COMMENT: Carlsbad resident, Mr. Norman Duncan was present and thanked the Library staff for the obviously good job they are doing to have such a high ranking within the State. He mentioned he was familiar with the libraries mentioned as being in the next category (for the State report). This Library has an excellent reputation in the community but with a residential focus. He suggested the Library consider more interaction with local businesses and industry to see if there are needs the Library can meet and become a more integral part of the business community as well. Library Board of Trustees Page 8 Minutes of December 21, 2005 Meeting _ Chair Swette thanked him for his suggestion. ADJOURNMENT: By proper motion, the meeting was adjourned at 5:05 PM Respectfully submitted, Cissie Sexton Administrative Secretary I J Monthly LIBRARY Reports for OCTOBER 2005 Systemwide . . . 1. The 7‘h Annual Library Info Faire for Educators (L.I.F.E.) took place October 8. This was an all day community outreach program promoting library services and other non-profit groups offering educational programs. The Adult Learning Program, Centro de Informacion, the History Room, teen and children’s services were all represented from the Library. Several other city departments exhibited information and programming opportunities. A behind-the-scenes tour of the Circulation area was a new component in this year’s event. An estimated 370 adults and children participated over the course of the day. 2. The Library, Arts Office and Recreation Department were featured at the Citizens’ Academy October 6. This is a seven-week course that acquaints citizens with city government, offered twice a year, and gives the Library an opportunity to showcase its services. Teen Librarian Darin Williamson introduced the Library’s catalog and online databases to the 30 people in attendance. 3. 4. 5. 6. Adult Learning ... On October 29, seven adult learners attended the annual San Diego Council on Literacy Adult Learner Conference at National University in Clairemont Mesa. Learners attended a full day of workshops designed especially for their interests, including citizenship, comprehension, GED, math, dealing with grief, and using the Internet. Staff member Carrie Scott presented a workshop on “Buying a Home Com pu te r. ” Final arrangements for use of the new van were worked out in October. This included tinting the windows and exploring insurance issues. After significant research, it was determined that the Carlsbad School District carries insurance on the students and teacher while they are riding in the City’s van to and from their classes at the Adult Learning Program. All students and the teacher have signed the City’s waiver of liability. Two Library Clerk/drivers were hired and trained in October. They will also work in the Circulation Division at the Cole Library. Recruitment of two part-time AmeriCorps members began in October. The members are not employees. They will be performing national service, based at the Adult Learning Program, from January through December 2006. Heavy rain on October 18 caused significant leaks in the flat roof of the building in which the Adult Learning Program is located. Water seeped through the ceiling in the hallway separating Adult Learning’s 2 classrooms and collected in a fluorescent light fixture, causing the ceiling to give way and the fixture to fall. A temporary light has been installed until permanent repairs can be made. Monthly Library Reports for October 2005 Centro de Inforrnacion ... 7. On October 20, children of all ages enjoyed a special Halloween puppet program called “Goblins Night Out” at the Centro. Also from October 8 to November 11 children at the Centro are participating in a reading program called “Food for Thought” or “Alimento para el pensamiento” in Spanish, sponsored by In-n-Out Burger. 8. On October 27, a program celebrating the “Day of the Dead” (a tradition of Mexico and other Latin American countries) was held at the Centro de Informacion. Children learned about the customs and folklores associated with this holiday. CCL, Dove Lane ... 9. IO. 11. 12. 13. 14. 15. 16. Dave Curtis was appointed Deputy Library Director of the Dove Library, effective October 10th. He will continue to oversee Cole Library Reference services and projects at the Cole Library such as planning the interim facility until the return of Deputy Library Director Suzanne Smithson from maternity leave. Concurrently, he spent the remainder of October spending time at the Dove Library becoming acquainted with his new position. Senior Librarian John Quartarone retired effective October 23, and Children’s Librarian Barbara Chung was promoted to this position effective October 24. Recruitment to fill Barbara’s position began immediately with the review of applications already on file for Librarian 1/11. On October 19 and 20, Darin Williamson spoke to several classes totaling 180 students at Aviara Oaks Middle School about the Library’s reference services and online databases. Teen Read Week was October 16-22, featuring “Read for Chocolate.” 40 teens wrote book reviews in exchange for candy bars. A variety of holiday programs for teens also took place in October, featuring pumpkin carving and a “Day of the Dead” event where teens decorated sugar skulls. On October 20, author Victor Villasenor spoke at the Thursday Night Book Club about his work Rain of Gold. 150 people attended this special meeting held in the Schulman Auditorium. Renovation of the Children’s Garden continued in earnest during October, including grading of the hills and reworking of the drainage system. Noise from the construction has not been as significant as anticipated, with little impact on services in the Children’s area. Several Circulation Division Library Clerks left to pursue other career opportunities. In his role on the City’s CEMAT (Carlsbad Emergency Management Team), Media Services Manager Bill Richmond coordinated a group of photo documentation Monthly Library Reports for October 2005 volunteers who covered the City’s full scale disaster exercise held at Legoland October 1 1. 17. Media Services videotaped an author talk featuring Karl Renz with the Inner Direction Foundation held October 13 in the Schulman Auditorium. Videotaping and production was funded by the Carlsbad Community Cable Television Foundation. Georgina Cole ... 18. 19. 20. 21. During October, one of two HVAC compressors failed. It was decided not to repair or replace the compressor because of the cost, lead-time, and because the new HVAC project was well under way. There was a noticeable rise in the building temperature during several days of Santa Ana wind conditions. The staff is opening doors and using fans on warmer days to improve the inside temperature. Acting Deputy Librarian Mary Van Orsdol, Deputy Library Director Dave Curtis, Senior Librarian Audrey Jones, and Senior Circulation Supervisor Penny Thompson spent much of October planning for the Cole modular facility that will be in place during the HVAC replacement project, and on planning for additional shelving to be installed at the conclusion of this project. Two genealogy programs were held during October: 0 On 11 October, Graham Henstock spoke to the Computer Group on “Scanning Slides.” 88 people attended. 0 On 25 October, Penny Feicke spoke to NSDCGS on “Land Records.” 75 people attended. A fifth public access computer was installed in Genealogy. This additional computer will cut wait times and reduce “bumping” of patrons from computers. Tech Services ... 22. New employee Yvonne Lucente returned as a Library Assistant on October 31. She was hired to replace Michelle Sagnimeni, who retired in September. Yvonne has been working for the San Diego County Library for the past four years; prior to that, she was a part-time employee here, working first in Circulation, then in Tech n ica I Services. Monthly LIBRARY Reports for NOVEMBER 2005 Systemwide . . . 1. November was a very active month for staff development. Many staff members attended the California Library Association (CLA) annual conference in Pasadena. Several staff also completed the City’s Supervisors’ and Management Academies. 2. Staff members at all locations worked on the installation of new Xerox copiers, printers and print management system and are still trouble-shooting some printing issues. Staff continues to prepare for the PC management component which will be installed soon. 3. An implementation plan for RFlD was developed during November and Senior Librarian Susan Simpson was appointed as project manager. She, Heather Pizzuto and Dave Curtis met with representatives of Integrated Technologies, the Library’s selected vendor, while at CLA. The Library’s RFlD team has met twice and equipment and materials have been ordered for the tagging portion of the project. The schedule calls for tagging to begin in January 2006, starting with the Dove Lane location collections. Adult Learning ... 4. Recruitment publicity for the AmeriCorps positions appeared in a variety of sources, including the City’s homepage, the Pennysaver, volunteermatch.orq, and the North County Times. This publicity increased awareness of the Adult Learning Program and resulted in several new volunteers contacting us. Selected were Ein Dawson, a longtime volunteer tutor with Adult Learning, and Margaret Bradley, who has been a literacy tutor with Laubach Literacy and teaches computer classes at the Braille Institute. Ein and Margaret will begin their one-year terms of service on January 3. 5. The library was notified that it has been awarded $22,462 as the second installment of the 2005-2006 State Library literacy grant. The first installment was $10,000, bringing the annual total to $32,462. Grant funds will be used for a number of technology improvements, as well as general program support. Centro de Informaci6n ... 6. Lizeth Simonson attended a meeting of the Hispanic Network November 4. The Network, composed of community members and service providers, meets twice a year to discuss the needs and resources for Hispanic youth and their families in North San Diego County. 7. Some Centro staff members participated in an alternative Christmas celebration at the Pilgrim Congregational Church, where members of the church donated $145.00 worth of books to the Centro de Informacion. Monthly Library Reports for November 2005 8. Lizeth Simonson was invited by the Principal of Buena Vista School to attend the English Learner Advisor Committee (EIAC) meeting on November 17 where she spoke to the audience about the importance of reading to their children, the homework zone and other library programs and services, and the Adult Literacy Program. 9. New computer classes in Spanish started at the Centro on November 3. Participants will learn computer keys and terms in English and Spanish, to prepare them for other computer courses. ALP staff member Carrie Scott together with Lizeth Simonson adapted the course curriculum that was developed for learners at Adult Learning and has been translated into Spanish by Lizeth. Class participants were allowed to borrow electronic keyboards (AlphaSmarts) for practice at home. CCL, Dove Lane ... IO. Two Children’s programs were well attended. Bingo for Books took place on November 16th as part of the Children’s Book Week Celebration. The popular In-n-Out Burger “Food for Thought’’ program also commenced in November; children receive a certificate for a meal when they report books they’ve read. 11. Significant progress has been made on the Children’s Garden. Concrete has been poured and the layout is taking shape. Choices have been made concerning the concrete color elements and tree selection. 12. In his role as Chair of the City’s Strategic Change Team (SCT), Greg MacLellan was instrumental in organizing a Hurricane Katrina relief committee that arranged for adoption of the town of Waveland, Mississippi by the City of Carlsbad. City employees have made monetary contributions, organized surplus equipment donations and a Santa program benefiting individual families. 13. The Job and Career Center is temporarily closed to accommodate a test and training lab for the new PC management system. The Job and Career collection has been relocated near the Reference Desk until PC management is launched. 14. Recruitments for Librarian 1/11 positions in the Children’s Division and Tech Services were reopened in November to increase the pool of candidates. Georgina Cole ... 15. Deputy Library Director Suzanne Smithson returned from maternity leave. Mary Van Orsdol, Senior Librarian in Genealogy, concluded her term as Interim Deputy Director upon Suzanne’s return; her oversight enabled the Cole Library to successfully manage many significant projects in Suzanne’s absence. 16. Nancy Ludwig was selected for the full-time Cole Circulation Supervisor position. She will officially begin her position on December 5. Nancy began working for the library in 1988 and has worked part-time in circulation as a Library Clerk and Tech at both Cole and Dove facilities. Monthly Library Reports for November 2005 17. Recruitment is continuing for the Senior Librarian in Reference. 18. Most Cole Reference staff members, full-time and part-time, attended an InfoPeople Workshop held in San Diego, “Helping the Public use Public Access Com pu te rs . ’I 19. The Children’s Division continued weekly toddler laptimes, preschool storytimes, the teen book club, two mother/daughter book clubs, Saturday stories, Fall story crafts, one Thursday night movie, and a monthly K-9 Tales program. In addition, there were two special Tuesday after school programs, Farley the Fiddler as Johnny Appleseed, and Craig Newton conducted a holiday sing-a-long. 20. Pat Hatfield (Children’s) and Lizeth Simonson (Centro) co-chaired a “Family Library Night” meeting at the Cole Library with a group of parents from the Magnolia Elementary School. Pat and Lizeth explained, in Spanish, the children’s programs and computer usage, and then led the parents to the children’s computer area where they were able to practice and ask questions. 21. The Genealogy Division’s programs in November included Dona Ritchie speaking to the Genealogy Computer Group on “Tips and Tricks for Reunion.” (Reunion is a genealogy database software program for MAC) with 36 attendees and Library Technician Judy Michaels speaking to NSDCGS on “City Directories in the Cole Library and on the Internet” with almost 100 attendees. Collection Development ... 22. Susan Simpson introduced Title Source 3 to the collection selectors. This is a major upgrade of the selection and ordering software used by the Library’s primary book supplier. Migration to Title Source 3 should be complete in mid- December. Tech Services ... 23. The reopened recruitment for the Cataloging Librarian position produced nine more qualified applicants, bringing the total to fourteen. Human Resources is in the process of arranging interviews. These will take place in December or January. CARLSBAD CITY LIBRARY MONTHLY USAGE STATISTICS - OCTOBER 2005 Reference questions Circulation 12,365 11,190 1 1,424 73,327 69.97 1 73.217 I CCL Dove Lane People count 37,773 37,128 In-House Use of Materials 14,529 25,520 39,386 28,988 Cole Library Circulation People count In-House Use of Materials Reference questions 8,78 1 5,505 5,754 34,663 33,068 33,440 22,607 20,367 20,450 6,871 1 1,209 12,178 Centro/ALP Reference questions Circulation People count In-House Use of Materials 212114 1981201 1 8512 1 0 8851102 5751158 7211195 1,650/* 1,940/* 1,8851* 20 1 I* 149/* 1471* Library-Sponsored Programs Adult programs Adult program attendance Young: Adult t3roaams 26 22 20 483 477 475 10 7 11 Young Adult program attendance Children’s morns 190 1 04 369 91 73 93 Children’s program attendance Volunteer Hours 4,24 1 1,395 3,446 ,Computer Use All Facilities * ALP not renorted. I I 8,628 8,667 8,596 ** Email Notification not reported last year E-Mail Notification New Users ** 1,559 820 Outbound Notices (Hold, Overdue 1 & 2) Facility Meeting Room Use Events booked Event attendance Events cancelled ** 3,244 3,946 81 87 106 3,220 3,581 4,196 24 13 23 Total hours 640 1,077.5 1,189.25 CARLSBAD CITY LIBRARY MONTHLY USAGE STATISTICS - NOVEMBER 2005 Cole Library Reference questions Circulation People count In-House Use of Materials 5,378 5,754 5,317 36,073 33,440 3 1,834 19,496 20,068 20,450 6,002 12,178 8,399 Centro/ALP Reference questions Circulation People count In-House Use of Materials I I I 20514 18512 10 1 90/ 1 5 8 88811 18 72 111 95 795/1 78 1,872/* 1,885/* 1,690/* 1881" 1471* 134/* Computer Use All Facilities I ** I ~~~~ - New Users 8,460 8,596 7,660 820 I 96 1 ~ E-Mail Notification ~~ Outbound Notices (Hold, Overdue 1 & 2) ** 3,946 4,370 Facility Meeting Room Use Events booked Event attendance Events cancelled 97 106 69 2,755 4,196 1,999 31 23 17 ~ Volunteer Hours Total hours 83 1.75 1,189.25 1,232.2 * ALP not reported. * * Email Notification not reported last year 1 - ~~ ITEM # 5 Library Department Growth ManagemenVLibraries The Outcome Adequate facility space to house library services and resources. The Measurement Square footage per capita. The current Growth Management Standard is 0.8 square feet of library space per capita. What the Data Means Space (leased/owned, pu blidnon-public) is a standard library measurement of customer use and satisfaction and includes collection space, seating, meeting rooms, staff areas, technology, and other public facility needs. A performance standard for library facilities was adopted by the City Council in 1986 as part of the Growth Management Program’s Citywide Facilities and Improvements Plan. This standard was originally developed at that time based on surveys of other libraries of comparable size and based on related standards (such as volumes per capita) set by the American Library Association. Departments Involved Library. Res u I ts The Library acquired a new facility location in 2004, which is referred to as the Learning Center. This location currently contains a building with 5,723 square feet of space that is not occupied nor being used for library services to date. Future plans include renovating and expanding the facility in order to house the Adult Learning and Centro de lnformacion programs. The Library owns three facilities and leases two facilities, for a total of 96,874 square feet of leased and owned space. Owned: Dove Library 64,000 s.f. Cole Library 24,352 s.f. Learning Center 5,723 s.f. Leased: Adult Learning 1,359 s.f. Centro 1,440 s.f. Based on the benchmark standard and assuming a June 2005 estimated population of 95,146, the library is currently 20,757 square feet in excess of the standard. Analysis The latest SANDAG forecast estimates the city’s build-out population will be 140,980 in 2030. Carlsbad’s population would need to reach about 121,093 before it would trigger the need for expanded library space. Growth to this population level is projected to be achieved in 201 3, when there will be an estimated population of 122,337. Additional space needed will likely be programmed into a new Cole Library. When the Adult Learning and Centro de lnformacion programs move into the renovated and expanded Learning Center facility, their leased space will be eliminated with a net result of 2,201 square feet of additional owned space. Additional space will also be added with the possible relocation of existing resources at Cole, such as Genealogy and Local History, to another facility. Some of these steps may need to be taken in the next few years to enable the Library to manage the projected growth of collections until a major expansion occurs. Action Plan Staff will continue to monitor population growth projections, trends in library use, customer service issues, impacts of new technology, and how all of these relate to space needed for resources and services. Library Department BENCHMARK 5” OR HIGHER State Library Ranking 2001 2002 2003 2004 2005 qTH 2ND IS‘ 1 st The Outcome Top quality Library services. The Measurement The Library Development Services Bureau of the California State Library collects statistical data annually from all California libraries. There are 13 basic ratings based on this data that appear annually in CALIFORNIA LIBRARY STATISTICS covering data from the previous fiscal year. The State uses seven population categories for public library rankings. Carlsbad is one of 33 libraries in the 60,000 to 100,000 population category. What the Data Means Measurements used in this rating system are basic to all public libraries and, when related to per capita levels of activity, are an accurate way to compare the Carlsbad City Library to other top quality libraries in California. High index ratings are an indicator of excellence and establish benchmarks for both internal and external comparisons. . Departments Involved Library Benchmark The Carlsbad City Library will be ranked above the 90th percentile among public libraries in the state in cities of 60,000 to 100,000 population. For 2005, the 90th percentile equates to a ranking of fourth or better. Results The benchmark was achieved by reaching an averaged ranking of first. Carlsbad remained in first place, which is the same ranking as last year among the 31 city libraries in California in the 60,000 - 100,000 population category. (Two cities changed population categories this year thereby increasing the total number of libraries from 31 to 33 in the 60,000 - 100,000 range.) Analysis Carlsbad was ranked against 33 other libraries in 13 measurement categories. Compared to the previous year, Carlsbad improved its ranking in 3 categories (Periodicals, Library Attendance, and Program Attendance). Carlsbad dropped slightly in 3 categories (Librarian FTE, Reference Questions Per Capita, and Registered Borrowers), and stayed the same in all the others. The table below shows how Carlsbad ranks with the top rated public libraries in California in the key measurement categories: TOR Library Rankings NR = Not Reported Action Plan Staff will continue to analyze collection use, patron suggestions, and phasing of new technologies to see if they lead to any changes in the Library’s performance. Staff will also analyze the value of tracking and measuring categories, such as collection holdings, that are more connected to multiple branches in larger geographical areas. These may not be as valid as per capita measures as indicators of quality or performance. Future measurements may also need a weighting system, so that emphasis can be placed on categories that are more significant than others.