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MINUTES
MEETING OF: LIBRARY BOARD OF TRUSTEES
DATE OF MEETING: Wednesday, September 17, 2008
PLACE OF MEETING: Board Room - Carlsbad City Library
1775 Dove Lane
CALL TO ORDER:
Vice Chair Marie Bradley called the meeting to order at 4:01 PM.
ROLL CALL:
Present: Library Board Trustees Bradley, Lignante, and Swette
Absent: Trustee Kamenjarin (arriving at 4:11 p.m.)
Also Present: Heather Pizzuto, Library Director
Dave Curtis, Deputy Library Director
Suzanne Smithson, Deputy Library Director
Carol Naegele, Principal Librarian
Devin Castel, Library Business Systems Specialist
Carrie Scott, Community Outreach Supervisor, Literacy
Marg Kealey, NSDCGS Liaison
Carolyn Taylor, League of Women Voters observer
APPROVAL OF MINUTES:
On a motion by Trustee Lignante, the minutes of the regular meeting held August 20,
2008 were unanimously approved as submitted.
MONTHLY LIBRARY REPORTS:
Trustee Bradley asked if the Homework Zone volunteer openings were filled following
the orientation and asked for more information about the list being compiled of staff and
patron recommendations for "Hot Picks and Cool Reads" for the summer and Deputy
Library Director Smithson responded to both inquiries.
Trustee Swette asked if additional interest in the Literacy Program and Literacy tutor
orientation was the result of the opening of the new facility.
Community Outreach Supervisor Scott responded that because there was no training
during the closing of the program for the move to the new facility, there was a backlog
of applicants in addition to heightened interest resulting from the grand opening of the
Learning Center.
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Minutes of September 17, 2008 Meeting
Trustee Swette also asked about the door count in the statistics report which reflected a
reduction from last month in the number of people and Deputy Library Director Curtis
pointed out that compared to last year there is not much variance in the numbers.
Library Director Pizzuto added that over the past years the Library has consistently
experienced difficulties with the door counters as the devices are not the most
advanced equipment. She added that at the recent American Library Association
Conference, she and Business Systems Specialist Castel visited several vendors
looking for a better solution. Library Director Pizzuto pointed out that the number of
patrons coming through the door is not an accurate statistic for overall Library use as
the Library provides a number of on-line databases which can be accessed remotely.
Trustee Kamenjarin asked about the status of the waiting list of learners for the Literacy
program and Community Outreach Supervisor Scott responded that currently there are
21 learners awaiting pairings with a tutor. She added that historically the waiting list
remained at over 20 but in the immediate past year they were successful in reducing
that statistic and that with the increase in volunteer tutors, the current list will be
significantly reduced as quickly as the new tutors can complete their orientation and
training.
LEARNING CENTER REPORT:
Principal Librarian Carol Naegele reported that the number of patrons continues to
increase each day, totaling 1,493 for the first nine days the facility has been open.
Other statistics include 30 children signed up for the Homework Zone and 50
tutor/learners pairs meeting regularly. Programs and Story Time began this week and
the computer classes for literacy and bilingual services are scheduled to begin in
October.
Community Outreach Supervisor Simonson spoke to 117 Head Start parents last week
and distributed information about the Learning Center and programs for families. It is
anticipated that once the Head Start program begins its fall session, the attendance at
Story Time will increase significantly.
Trustee Kamenjarin asked about the impact of the change in locations on those who
used the programs' prior locations. Principal Librarian Naegele responded that for the
Literacy program, the impact was just an interruption in previously established routine
but for the patrons of the old Centra, additional outreach is underway.
Community Outreach Supervisor Simonson is working with businesses in the
neighborhood and community groups promoting the Learning Center and inviting
groups to tour the facility. Information about the Learning Center and its programs has
been produced in both English and Spanish and information sent to the Spanish-
language newspapers.
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Minutes of September 17, 2008 Meeting
The Trustees had several suggestions about marketing in the neighborhood and Library
Director Pizzuto responded that there has been a good amount of marketing but there
are limitations on distributing literature house to house as part of the City's Storm Water
regulations. However, the Library is using marketing methods that are consistent with
the way in which potential patrons/learners get their information.
Item # 7 taken out of order
LITERACY GRANT 2007-08 ANNUAL REPORT:
Library Director Pizzuto explained that the annual report to the State Library on the
Literacy Grant was delayed initially due to technical difficulties with the State Library's
software program for filing the report and then our program was shut down for the move
to the new facility.
Community Outreach Supervisor for Literacy, Carrie Scott provided a summary of the
annual report and referenced the Fast Facts which was included in the packet. She
pointed out that the numbers of learners served and volunteer tutors this year are very
similar to those from last year, indicating that the program was full to capacity based on
the actual square footage available at the old location.
TECHNOLOGY REPORT:
Business Systems Specialist Devin Castel presented an overview of the Technology
Report for the April-June quarter, which was included in the agenda packet. He pointed
out that in the top public internet categories both games and social networking were
gaining in usage in the Library.
The question of the disparity in the number of wireless users between Dove Lane and
Cole was discussed and Business Systems Specialist Castel suggested that it could be
attributed to the accessibility of wireless outside the building at Cole, which is not the
case at Dove Lane.
DIRECTOR'S REPORT:
Library Director Pizzuto distributed photographs demonstrating the use of some of the
new audio visual equipment which was part of the upgrade completed last month in the
Ruby G. Schulman Auditorium.
Announcement from ALA - The organization known as ALTA, The American Library
Trustees and Advocates organization, has been renamed as the Association of Library
Trustees, Advocates, Friends and Foundations (ALTAFF). Library Director Pizzuto
explained that the American Library Association, California Library Association and
California State Library are all involved in extensive outreach to these organizations to
Library Board of Trustees
Minutes of September 17, 2008 Meeting
Page 4
determine ways to better serve them and prepare them to be the strongest advocates
for libraries.
Library Disaster Plan - Library Director Pizzuto reported that in March of this year the
Library revised its Disaster Plan and is planning an emergency evacuation drill that will
involve all three Library facilities, sometime within the next few months. There is a
possibility that the Library will partner with the City's Emergency Management Team in
the "Big Shake" event, a wide-spread effort to prepare for emergencies.
California Library Association (CLA) - Their annual election was held recently and
Library Director Pizzuto was appointed to CLA Assembly as an Assembly-at-Large
Member. Library Director Pizzuto explained that this year the California Library
Association will be reorganizing and becoming a different organization and as an
Assembly Member she will be involved in assisting with the transition from the old to the
new.
CLA Annual Conference - This year's conference is being held in November in San
Jose and four Library staff members are scheduled to attend.
Staffing Announcements - Library Director Pizzuto announced that Cole Children's
Librarian Terry Kling, who was introduced to the Board at the last meeting, has
accepted a position as a school librarian up in Orange County and will be leaving
immediately. Because of the recent recruitment, there were a number of qualified
candidates on the list and the Library is finalizing the selection and appointment of
someone to fill the position.
The Cole Library Reference Division is recruiting for a part time Librarian for the History
Room, a position approved in this year's budget and the Library was successful in
receiving an allocation of 2 part-time AmeriCorps volunteers for the Literacy program
and recruitment for those two positions is underway.
Staff Development Day - The Library will be conducting its annual staff development
event on October 28tn during which time all the Library facilities will be closed until 1:00
p.m. The plans are being finalized and more information will be forthcoming.
Next Month's meeting - Library Director Pizzuto reminded the Board that BW
Research will be on the agenda next month to present the analysis of the results of the
Library's recent surveys.
CARLSBAD LIBRARY AND ARTS FOUNDATION REPORT:
Trustee Lignante reported that this was his first meeting with the Foundation
representing the Library Board, and he was without an agenda. Library Director Pizzuto
reported that much of the meeting discussion was dedicated to the Foundation's
Sunday event that followed the grand opening of the Library Learning Center and was
Library Board of Trustees Page 5
Minutes of September 17, 2008 Meeting _
attended by about 50 of the invitees. Another topic of discussion was the Foundation's
investment strategies and policy, which continue to serve them well in spite of the
market condition at this time.
FRIENDS OF THE LIBRARY REPORT:
Library Director Pizzuto announced that the Friends did not meet in August.
NSDC GENEALOGICAL SOCIETY:
Board liaison Marge Kealey announced that their membership is currently at 521, and
this is one of the largest local genealogical societies in the country. She reported on
programs this past month, adding that many state archives have been digitized and are
available on line, making research much easier. She also announced that genealogy
classes began again this month and the Fall Seminar will be held October 18th in the
Council Chambers and deals with publishing your family history.
LIBRARY BOARD COMMENTS:
Trustee Swette complimented the staff on the Learning Center opening celebration and
Trustee Kamenjarin asked if the Board could have copies of the photos taken that day.
Library Director Pizzuto offered to provide the Board with the digital photographs and
advised that the City's videographer was on hand taking footage to be used in a
Quarterly Update video and that may be available for the Library to use for other
purposes.
PUBLIC COMMENT:
None present.
ADJOURNMENT:
By proper motion, the meeting was adjourned at 5:13 p.m.
Cissie Sexton
Administrative Secretary
ITEM #3
Monthly LIBRARY Reports
for
AUGUST 2008
Systemwide ...
1. The Summer Reading Program ended on Friday, August 1 and end-of-program
parties were held on Monday, August 4 for children, teens, and volunteers-at the
Library on Dove Lane and the Cole Library. At Cole, approximately 275 youth
participated with an estimated 460 total in attendance. At Dove, the parties
attracted 232 children and adults, who enjoyed the music of Craig Newton, the
bean bag toss and refreshments in Children's, and 26 teens who had volunteered
to hear book reports in the Children's area throughout the SRP. The teens were
treated to pizza and ice cream, and there was also a swap meet so the teens could
swap things with their friends.
2. The Library's monthly volunteer recruitment orientation had 12 people in attendance
with 7 follow-up interviews scheduled. It is hoped that the Fall Homework Zone
openings will be filled from this group. In addition, the Literacy program's
orientations for volunteer tutors are filled to capacity.
3. The Library's summer concert series continued with a performance by musicians
Los Pinguos on August 17 in Schulman Auditorium. A full house enjoyed the guitar
and vocals music of this infectious group from Argentina.
CCL, Dove Lane ...
4. Nine teens attended the August Pizza and a Movie Night on Thursday, August 14.
The movie shown was the 2002 release of Spider-Man.
5. August's TV programming featured Funky Kicks & The Duree, recorded at a live
concert held in the Schulman Auditorium. Library programs are regularly shown on
Time Warner's community cable channel 19, KOCT Oceanside and on Del Mar
Access TV.
6. On August 14, Senior Librarian Callie Ahrens gave a tour to twenty members of
P.E.O. (Philanthropic Educational Organization), Intl. as part of a business meeting
they held in the Gowland Meeting Room.
Georgina Cole ...
7. The Tuesday Evening Book Club read "Light in August," by William Faulkner with
15 discussion participants. The Thursday Afternoon Book Club read "A Thousand
Splendid Suns," by Khaled Hosseini with 10 attendees.
8. Statistics from the Hot Picks, Cool Reads adult summer reading program: 155 staff
review cards were submitted; 31 patron review cards were submitted for a total of
Monthly Library Reports for August 2008
186 reviews. Those 186 titles had a total of 315 checkouts over two and a half
months. Many patrons remarked that they enjoyed having the display of
recommended books.
9. The North San Diego County Genealogical Society's Computer Group met on
August 12 to hear Library Technician Ann Montgomery speak on the new
FamilySearch.org website. 102 people attended this presentation with 10 of those
participating in the follow-up hands-on workshop on August 14.
10. On August 26, Gena Philibet Ortega spoke to NSDCGS on "California Dreaming."
Ms. Ortega discussed important genealogy libraries, archives, and other resources
available in the State of California. 87 people attended.
Library Learning Center ...
11. Approximately 150 library employees attended the Learning Center's "House of
Blues" open house and training tour on Tuesday, August 19. Staff had the
opportunity to tour the facility, ask questions, and learn more about the mission and
scope of the Learning Center programs and services.
12. Approximately 500 community members and VIPs attended the Learning Center's
Grand Opening Celebration on Saturday, August 23. The event included speeches
by various dignitaries, a ribbon-cutting ceremony, catered refreshments,
entertainment, guided tours of the building, literacy and children's activities, and a
talk by the architect. The event was an outstanding success, with positive
comments from community members and at least 14 persons contacting Literacy
Services to become learners or volunteer tutors.
The Contractor, Information Technology. Department, and Public Works Department
were integral to getting the building open and ready for business by the grand
opening date of August 23. Final installations and fixes were happening up to the
morning of the opening. Though the building certainly pulled together nicely, a
number of items are still awaiting completion by the contractor and City staff
including plumbing issues, problems with the doors, increased lighting, RFID
security gate installation, and other priorities noted in the final punch list.
Learning Center staff appreciated the assistance from all Library Divisions to help
get equipment installed, update the collection and catalog, train employees, help
with the Grand Opening Day, and provide additional support the first few weeks of
being open.
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS -AUGUST 2008
CCL Dove Lane
Reference questions
Circulation
People count
In-House Use of Materials
Cole Library
Reference questions
Circulation
People count
In-House Use of Materials
Centro/ALP (beginning August 2008: Learning Center)
Reference questions
Circulation
People count
In-House Use of Materials
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children's programs
Children's program attendance
Computer Users
All Facilities
E-Mail Notification
New Users
Outbound Notices (Hold, Overdue 1 & 2)
New Users Cumulative Total (Began August 2005)
Telephone Notification
New Users
New Users Cumulative Total (Began December 2005)
Facility Meeting Room Use
Events booked
Event attendance
Events cancelled
Volunteer Hours
Total hours
Aug-07
12,988
74,994
34,135
16,321
7,030
31,937
21,365
8,490
169/39
715/126
2,1277*
2177*
32
364
6
82
21
815
15,632
936
7,484
20,898
257
2,242
67
2,821
12
1,076.45
July-08
16,461
85,208
41,780
14,532
9,106
39,281
18,032***
9,417
163/42
755/31
2,050/*
3157*
25
468
10
363
98
3,126
12,842
1,091
8,792
29,741
289
8,770
70
3,819
10
2,671
Aug-08
12,717
73,869
31,445
10,388
7,952
31,838
15,328
8,346
137**
544**
945**
127**
25
561
3
37
35
959
13,035
932
8,609
30,673
270
9,040
52
1,732
13
5780
* Not reported. 0 Literacy tutors hours reduced due to move to new Learning Center
** Reflects one week of Learning Center operation, including Opening Day
*** Door counters not working properly.
ITEM # 6
Carlsbad City Library
Technology Report
About this report
The following report covers information between the months of
April-June. The data that is contained in this report, is meant to
provide an overview of use and performance regarding the Li-
brary's various technologies. Below you will find the contents
for the last three months.
Contents
Catalog pg. 2
Top Browsers pg. 2
Website pg. 2
Top Internet Categories pg. 2
Monthly Wireless Use pg. 2
Public Internet Utilization pg. 3
Public Computer Sessions pg. 3
Public Computer Utilization pg. 3
April - June 2008 Summary
Catalog Page Views
Average Daily Page Views
37,811
Average Monthly Page Views
1,146,453
Top 3 Catalog Browsers
Rank
1
2
3
Overall Percentage
34%
11%
5%
Browser
Internet Explore 6
Internet Explore 7
Mozilla./5
Carlsbadlibrary.org/Arts/Media Usage Statistics
Location
Carlsbadlibrary.org
Arts
Media Services
Page Views
213,676
31,855
5,767
Top Public Internet Categories
Category
Web Advertisements
Reference
Search Engines/Portals
Social Networking
Email
Business/Economy
Computers/Internet
Shopping
Games
Arts/Entertainment
Percentage of use
14.7%
12.1%
9.8%
9.4%
6.1%
4.2%
4.1%
3.8%
3.2%
3.2%
Wireless Location Totals
Location
Cole
Dove
Users
2,036
1,499
April - June 2008 Summary
PC Management Sessions
Location
Dove Adult Lab
Dove Career Center
Dove E-mail
Dove Walk-up
Dove Children's
Cole Adult
Cole E-mail
Cole Children's
Centra
*This table does not reflect
offline use.
Number of Computers
12
2
4
12
9
10
1
8
5
Sessions
4,807
668
4,984
10,414
1,497
8,938
1,364
2,991
1,183
PC Utilization Average
Computer Type
Dove Adult Lab
Dove Career Center
Dove E-mail
Dove Walk-up
Dove Children's Lab
Cole Adult Lab
Cole E-mail
Cole Children's
Centra
*This table does not reflect
offline use.
Number of Computers
12
2
4
12
9
10
1
8
5
Utilization
56.86%
42.30%
24.17%
65.01%
19.43%
77.80%
28.56%
38.90%
37.53%
Dove Public Internet Utilization
*Not including wireless
Unit = percent. Capacity = 1OO percent
ITEM # 7
Carlsbad City Library Learning Center
Literacy Services
Fiscal Year 2007-2008
FAST FACTS
• Adult learners served—112
o 70% female
o 65% over age 40
o 50% live or work in Carlsbad
o Ethnically diverse
• 3 8% Latino
• 30% Caucasian
" 20% Asian
• Volunteer tutors—117
o 80% female
o 93% Caucasian
o 88% over age 40
o 16% over age 70
o 2 CLLS part-time AmeriCorps members
• Number of tutor trainings— 12
• Number of in-service workshops—11
• Other volunteers— 10
• High school students—34
• High school volunteers—18
• Volunteer hours—11,836
o Value of volunteer time—$230,920