HomeMy WebLinkAbout2009-08-19; Library Board of Trustees; MinutesApproved ITEM #3
MINUTES
MEETING OF: LIBRARY BOARD OF TRUSTEES
DATE OF MEETING: Wednesday, August 19, 2009
PLACE OF MEETING: Library Board Room
Carlsbad City Library -1775 Dove Lane
CALL TO ORDER:
Chair Bill Kamenjarin called the meeting to order at 4:08 PM.
ROLL CALL:
Present: Library Board Trustees Benson, Bradley, Kamenjarin & Lignante
Absent: Library Board Trustee Swette
Newly appointed but unsworn Trustee Beth Hulsart was introduced at this time.
Also Present: Heather Pizzuto, Library Director
Dave Curtis, Deputy Library Director
Suzanne Smithson, Deputy Library Director
Cheryl Mast, Library Management Analyst
Jessica Padilla Bowen, Library Community Coordinator
Devin Castel, Library Business Systems Specialist
Marg Kealey, NSDCGS Liaison
Carolyn Taylor, League of Women Voters observer
APPROVAL OF MINUTES:
On a motion by Trustees Benson/Bradley the minutes of the regular meeting held July
15, 2009 were unanimously approved as submitted.
MONTHLY LIBRARY REPORTS:
Trustee Bradley expressed interest in the pilot program at Dove Lane to provide
volunteers to assist with new library card registrations during periods when the
circulation desk is very busy.
Trustee Kamenjarin asked for the reason behind the decision to interfile the non-fiction
DVDs with non-fiction print and Deputy Director Curtis explained that the purpose was
to provide the patron with all formats in one location that contained the information they
were seeking.
Library Board of Trustees Page 2
Minutes of August 19, 2009 Meeting
Trustee Bradley asked about the status of the search for new door counters and Library
Director Pizzuto reported the money had been budgeted and staff was investigating
options that would be more reliable than the mechanical devices currently in use.
QUARTERLY TECHNOLOGY REPORT:
Business Systems Specialist (BSS) Devin Castel reviewed some of the highlights of the
report which was distributed in the agenda packet. Of particular interest was the
noticeable drop in bandwidth use which BSS Castel explained was due to a problem
with the hardware for the patron network during which time the traffic was routed
through the staff network.
The Board expressed concern over the increasing demand for bandwidth and BSS
Castel explained that the increasing demand was due largely to the increased use of
streaming video and social networking sites that require huge amounts of bandwidth.
When asked if there were plans to increase the bandwidth again, Library Director
Pizzuto responded that the City's IT Department will be making that decision as the
issue is city-wide, and the costs would be reflected in the ISF (inter-service fee)
charged to the Library the following year.
WEBSITE UPDATE:
Library Director Pizzuto explained that the Board would be viewing the test format for
the Library's new web pages which are in the final stages of design.
Community Coordinator Jessica Padilla Bowen went over the highlights of the new
Library homepage design which includes a second navigation toolbar specific to the
library and a series of shortcuts to frequently used areas of interest.
Trustee Bradley shared with the Board her experiences as part of a group of individuals
who participated in the usability testing of the site. The testing involved a list of 25
tasks they were asked to perform by navigating through the entire City website without
using the search option.
Community Coordinator Padilla Bowen advised that the last group of usability testers is
scheduled for the last week of August after which the site will be rolled out to City staff
in order for them to familiarize themselves with the changes and be better prepared to
assist the public in navigating the site in September or October.
The Board expressed interest in capturing the number of hits and overall usage of the
website and BSS Castel responded that the new system will capture significantly more
information than currently available to the Library. Library Director Pizzuto added that
the Library will need to sort through the information to determine what is useful to the
Library.
Library Board of Trustees Page 3
Minutes of August 19, 2009 Meeting
DEPARTMENTAL GOALS FY09-10:
Library Director Pizzuto referenced the list of departmental goals distributed with the
packet and asked if there were any questions.
Library Trustee Kamenjarin asked for additional information on the Technology
Replacement Plan and BSS Castel explained that the first phase of the goal is to
investigate what is available or will be available that will enhance the way we do
business now.
Library Director Pizzuto explained that the Library's contract with its major automation
vendor will be due for renewal in two years and several other contracts are being
considered for extension or amendment so that they may all be due at the same time.
That will allow the Library the option to choose different solutions, to take advantage of
blended technology solutions or move to a more complete system. She added that the
current economic situation, when there are no major projects scheduled, provides a
perfect time for the Library to research options and be prepared to make the decision
when the time arrives.
Trustee Benson was interested in the Marketing of Under-recognized Services and
Deputy Library Director Smithson explained the initial focus will be on services offered
at the Learning Center and in making sure the community is aware of what is currently
available.
Trustee Bradley asked for more information on the Library Organizational
Restructuring Opportunities and Library Director Pizzuto explained that about 25% of
Library full-time staff is eligible for retirement. The City is taking a look at how best to
structure to be as efficient as possible and in a like manner when the Library realizes
changes in staffing we should be looking ahead at where we need to maximize staffing
or change the way in which our organization can best provide service.
ELECTION OF PRESIDENT & VICE PRESIDENT:
President Kamenjarin suggested continuing this item for another month at which time
there should be a full Board appointed and sworn, and Trustee Benson suggested the
same action for the next item on the agenda. By proper motion to continue both items
(Kamenjarin/Benson) and vote the Board unanimously agreed.
APPOINTMENTS TO CLAF BOARD & GALLERY COMMITTEE:
See Item above. This item continued until September board meeting.
Library Board of Trustees Page 4
Minutes of August 19, 2009 Meeting
DIRECTOR'S REPORT:
Library Director Pizzuto provided the following updates to the Board:
Library Anniversaries- The 1-year anniversary of the opening of the Learning Center
will be celebrated on August 27th and the 10-year anniversary of the opening of the
Dove Lane facility on September 25th. Each location will have a number of displays
depicting the opening events and attendees will receive commemorative book marks.
The celebrations will be low-key with no formal ceremony in view of the current
economic climate.
Graphics operation move- The relocation of the Library's graphics operation is in the
final stages with wiring and cable installation currently underway. The date for the
physical move is being coordinated with facilities and IT.
Facility improvements - At the Dove Lane facility the acoustical panels have been
installed in hopes it will make a major difference in the carrying of sound, especially in
the great hall. Also in progress are the curb improvements to eliminate an identified
safety risk. The final design will be shared with the Board at the next meeting.
At Cole, the countertops in the public restrooms have all been replaced, and at all
locations the non-fiction DVD's have been interfiled with the print collection which has
resulted in new space for large print materials and audio items.
PLSEP grant - The Library received notice from the State Library that one of the four
applicants from our Library has been selected from the 178 statewide applicants to
receive an award of $5,000 from the Public Library Staff Education Program grant.
MiniGolf FORE the Library - An FAQ for Library staff was distributed and a "Save the
Date" notice was in the latest Community Services Guide for this event which will take
place on Sunday, November 8th.
Wireless access in the Library - The City's IT Department is exploring a method of
delivering wireless access in the Library to improve that service.
FOUNDATION REPORT:
Trustee Benson reported that at the last meeting the Board received a report from Arts
Office Manager Peter Gordon on the TGIF concert series. The Board also discussed
the plans for the MiniGolf event in November and the Castles of Carlsbad home tour
next May. Finally, the Board discussed the need for additional members following a
recommendation from Social Ventures Partners of San Diego, an organization that
advises non-profits on organization development and building capacity.
Library Board of Trustees Page 5
Minutes of August 19, 2009 Meeting
FRIENDS OF THE LIBRARY REPORT:
Library Director Pizzuto reported that the Friends have not held a meeting since this
Board last met.
NSDC GENEALOGICAL SOCIETY:
Liaison Mary Kealey's written report was presented to the Board in her absence.
Information included highlights of the August and September programs as well as the
upcoming Fall Seminar and the schedule of evening genealogy classes beginning next
month.
LIBRARY BOARD COMMENTS:
Trustee Kamenjarin took this opportunity to make his farewell comments, highlighting
the many changes in the City and Library over his ten years of service on this board
and expressing his appreciation for being allowed to serve.
PUBLIC COMMENT:
None
ADJOURNMENT:
By proper motion, (Lignante/Bradley) the meeting was adjourned at 5:10 p.m.
Cissie Sexton
Administrative Secretary
ITEM #4
Monthly LIBRARY Reports
for
JULY 2009
Systemwide ...
1. On July 11, three-time Emmy Award-winning photojournalist and documentarian
Dave Banks visited the Library to share video clips of work showcasing
everything from trekking across the Sahara Desert to hanging off cliffs in
Australia. Approximately 130 people attended the event and many stayed after to
participate in a question-and-answer exchange with Mr. Banks.
2. The Cole summer concert featured local favorites the Bayou Brothers playing
Zydeco music on July 12. About 55 people attended the hour-long performance.
3. Community Coordinator Jessica Padilla Bowen, along with Programs and
Graphics staff and Community Outreach Supervisor Carrie Scott staffed a library
outreach booth at the Carlsbad Triathlon Health Fair held on July 11. Over 110
people stopped by the booth to receive information on programs and services at
the libraries.
4. Plans were finalized for implementing the interfiling of non-fiction DVDs with non-
fiction books at all Library locations. The transition will occur in early August.
5. The Library's Disaster Team distributed supplies to all Library sites to be used to
care for both people and materials in emergency situations. Three Library staff
members attended a Care & Shelter training exercise led by the City Emergency
Preparedness Coordinator David Harrison. The City's preparations to host
shelters were presented and discussed.
6. The Library began using volunteers to alleviate library card lines during busy
periods at the Library on Dove Lane and in testing the library's new web site.
Summer Reading Program
7. July marked the middle portion of the Library's seven-week Summer Reading
Program.
8. My Classics Adult Summer Reading program continues to be popular with
patrons. At the Cole Library, there were 124 entries during July and 4 weekly
winners of $20.00 gift cards to Barnes and Noble. The Dove Adult SRP had 104
participants and also awarded a weekly winner.
9. The Learning Center's participants almost tripled from what they enrolled in past
years at the Centra de Informacion with 76 babies, 315 children, 50 teens, and
93 adults reading. The Learning Center's volunteer force doubled to handle the
increase. The Literacy program's first year venture into summer reading has
had 45 book reviews submitted with 84% of those from learners.
Monthly Library Reports for July 2009
10. The kids' summer reading theme, "Be Creative @ Your Library," was the focus of
the children's programs at all three sites in July which included a juggler, a music
from around the world program, a musical comedy presentation, a visit with
hands-on workshops from author Elisa Kleven, and a puppet show.
11. Cole Library presented both a Kids' Late Night with a balloon artist and games
and a Teen Late Night "Twilight Party."
12. The Library on Dove Lane hosted their annual sleep-over with 62 overnight
guests on July 25.
13. The Learning Center presented an interactive creative arts program.
14. The Summer Reading Program for teens continued throughout the month of July
with 180 young adults signed up.
CCL, Dove Lane ...
15. Programming was very popular in July. The average attendance at the special
programs in the Schulman Auditorium was 164. The average attendance for
Family Movie Nights was 148. The regular story times attracted great crowds, as
did the Make-n-Take Crafts.
16. On two occasions, techs from Integrated Technology Group paid visits to work on
the conveyor. Techs replaced some parts and did some computer software
changes which have made the sorting process a lot more reliable.
17. Teen Services Librarian Darin Williamson hosted two talent competitions for
young adults in July. On July 9, Carlsbad Idol competition featured 9 vocal acts
performing to an audience of 100. The winner sang "Chasing Pavements" by
Adele and performed an original composition on the guitar. On July 23, there was
a dance competition featuring 12 performers and 9 acts with an audience of 100.
The winning act was a jazz dance performed to the Erin McCarley song "Sticky-
Sweet."
18. July's Pizza and a Movie Night for teens was held on July 16. The Steven
Spielberg adventure classic Raiders of the Lost Ark was featured. 12 teens
attended.
Georgina Cole ...
19. Genealogy staff, in partnership with the North San Diego County Genealogical
Society, supported two workshops in July. On July 14, Senior Librarian Mary
Van Orsdol gave a presentation, "Digital Books for the Genealogist," to the
NSDCGS Computer Genealogy Group with 91 attendees. On July 28, Jean
Wilcox Hibben spoke to the NSDCGS on "Deliveries in the Rear" with 89
attendees.
Monthly Library Reports for July 2009
20. Genealogy staff presented two "Focus On..." small group sessions: State
Archives on July 7 and Footnote on July 21 with 15 and 12 attendees
respectively.
21. Cole Reference staff taught 7 computer classes open to the general community
at the Learning Center during July.
Learning Center ...
22. Community Outreach Supervisor Lizeth Simonson, met with the Serra
Multilingual Book Fair Committee to finalize plans for the fair which will be held
October 23th at the Encinitas library.
23. The Literacy program presented a free book give-away which has put 157 books
in the hands of their adult learners. The free books were workbooks purchased
with the state literacy grant, last year's excess book club books, and donations of
new books that were received by the Library.
24. Oral Board interviews were held during July for the Principal Librarian position.
Departmental interviews will be held in August.
25. Library literacy learners met significant goals during July. Among them, 5
learners read a book, 3 learners wrote a letter, 1 obtained a library card, 1 can
now write numbers for checks, and 1 learned how to search help-wanted ads
online.
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS - JULY 2009
CCL Dove Lane
Reference questions
Circulation
People count
In-House Use of Materials
Cole Library
Reference questions
Circulation
People count
In-House Use of Materials
Learning Center (began Aug 2008; formerly Centro/ALP)
Reference questions
Circulation
People count
In-House Use of Materials
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children's programs
Children's program attendance
Computer Users
All Facilities
E-Mail Notification
New Users
Outbound Notices (Hold, Overdue 1 & 2)
New Users Cumulative Total (Began August 2005)
Telephone Notification
New Users
New Users Cumulative Total (Began December 2005)
Facility Meeting Room Use
Events booked
Event attendance
Events cancelled
Volunteer Hours
Total hours
July-08
16,461
85,208
41,780
14,532
9,106
39,281
18,032**
9,417
163/42
755/31
2,050/*
315/*
25
468
10
363
98
3,126
12,842
1,091
8,792
29,741
289
8,770
70
3,819
10
2,671
June-09
15,429
84,715
38,381
10,059
10,438
36,173
21,808**
6,806
942
1,519
4,239
675
34
585
6
53
38
1,352
14,028
924
9,472
48,276
447
12,382
74
4,616
10
2,230.3
July-09
18,067
89,841
45,448
10,567
10,823
39,769
22,923**
7,666
924
2,051
5,581
724
28
502
17
532
102
3,276
14,792
1,066
10,386
49,342
352
12,734
88
3,547
29
3,327.75
* Not reported.
** Door counter not working properly.
ITEM # 5
CARLSBAD
Technology Report
April-June 2009
CITY LIBRARY
About this report
The data in this report is intended to provide an overview of public
use of Information Technology-in the Carlsbad City Library. This
reports covers the months of April to June 2009.
Contents
Public Computer Sessions pg. 2
Public Computer Utilization pg. 2
Website pg. 2
Top Internet Categories pg. 3
Monthly Wireless Use pg. 3
Public Bandwidth Utilization pg. 3
Carlsbad City Library - Technology Report
April - June 2009
PC Management Sessions
Location Computers Sessions Computers Sessions
Jan - Mar Jan - Mar Apr-Jun Apr-Jun
2009 2009 2009 2009
Dove Adult Lab
Dove Adult Lab 2
Dove E-mail
Dove Walk-up
Dove Children's
Cole Adult
Cole E-mail
Cole Children's
Learning Center Children's Lab
Learning Center Adult Lab
20
3
4
4
9
12
1
8
7
7
8,900
927
7,294
6,328
1,614
10,495
1,559
2,712
1,104
1,698
20
Oj
4
4
9
12
1
8
7
7
9,348
1,295
6,095
4,038
1,848
10,155
1,283
2,595
1,326
1,831
PC Utilization Average
Computer Type Computers Utilization Computers Utilization
Jan - Mar Jan - Mar Apr - Jun Apr - Jun
2009 2009 2009 2009
Dove Adult Lab
Dove Adult Lab 2
Dove E-mail
Dove Walk-up
Dove Children's Lab
Cole Adult Lab
Cole E-mail
Cole Children's
Learning Center Children's Lab
Learning Center Adult Lab
20
3
4
4
9
12
1
8
7
7
64%
58%
37%
78%
20%
82%
34%
36%
30%
49%
20
3
4
4
9
12
1
8
7
7
71%
80%
29%
57%
22%
78%
24%
35%
35%
56%
Carlsbadlibrary.org/Arts/Media Usage Statistics
Location Page Views Page Views
Jan - Mar Apr - Jun
2009 2009
Carlsbadlibrary.org
Arts
Media Services
*Problem with logs
219,240
14,907
5,225
N/A*
N/A*
N/A*
Carlsbad City Library - Technology Report
April - June 2009
Top Public Internet Categories
January - March 2009 April - June 2009
Web Advertisements
Social Networking
Search Engines/Portals
Streaming Media/MP3s
Reference
E-mail
Computers/Internet
Business/Economy
Arts/Entertainment
15%
13%
10%
10%
7%
6%
4%
4%
3%
Streaming Media/
MP3s
Web Advertise-
ments
Social Networking
Search Engines/
Portals
Reference
E-mail
Computers/Internet
Business/Economy
Arts/Entertainment
14%
14%
13%
9%
6%
4%
4%
3%
2%
Wireless Location Totals
Location Users Users
Jan - Mar 2009 Apr - Jun 2009
Cole
Dove
2,610
2,053
3,009
2,178
Dove Public Bandwidth Utilization
*Not including wireless
January 2009 - June 2009
July 2008 - June 2009
Library Departmental Goals FY09/10
Goal (Italics = not Lib goal ) (r)= resource
Marketing of under-recognized services (Under-recognized services are marketed to specific user groups, resulting in
increased awareness & additional usage of services)
Sharepoint migration of website (Complete move to SharePoint, allowing for enriched personalized website experience)
Library is recognized as a valuable City resource (Design an internal campaign to engage and educate City staff about
resources and tools at the Library, and how to use them)
Library Technology Replacement Planning: Phase 1 (Explore next generation library automation solutions)
Part-time hiring and recruiting practices (Part-Time recruiting efforts in the Library & Arts Office are effectively & legally
executed by well-trained staff)
Revenue Generating Ideas (Revenue-generating ideas accepted by department from previous year are implemented.)
Dove Parking Lot Improvements (Complete Parking Lot Phase 1 items)
Library Organizational Restructuring Opportunities (Potential opportunities for realignment of staffing are identified and
ready for action as turnover is experienced.)
Library Contracting Process Assessment (Assessment of Library staff's experiences with contract procedures; efficiencies
identified.)
Effective Citywide customer service ( City has a concept & design of system to make the service experience easier & more
effective for staff and customers city wide)
Social media use (Communications Dept : Baseline assessment of City presence in new and social media outlets. Strategic
plan for use of new and social media. City policy on use of new and social media.)
Team Members
Suzanne
Jessica
Dave
Jessica
Dave
Suzanne
Jessica ( r )
Heather
Devin ( r )
Gordon (IT)
Suzanne
Tonya (Arts)
Donna (HR)
Heather
Cheryl
Cheryl
Heather
Donna (HR)
Cheryl
Dave
Jessica