HomeMy WebLinkAbout2010-09-15; Library Board of Trustees; MinutesApproved
zoio ITEM #3
MINUTES
MEETING OF: LIBRARY BOARD OF TRUSTEES
DATE OF MEETING: Wednesday, September 15, 2010
PLACE OF MEETING: Georgina Cole Library Community Room
1250 Carlsbad Village Drive
CALL TO ORDER:
Chair Marie Bradley called the meeting to order at 4:00 p.m.
ROLL CALL:
Present: Library Board Trustees Benson, Bradley, Hulsart, and Lignante
Absent: Trustee Swette
Staff Present: Heather Pizzuto, Library Director
Dave Curtis, Deputy Library Director
Suzanne Smithson, Deputy Library Director
Callie Ahrens, Principal Librarian
Steve Didier, Library Management Analyst
Jessica Padilla Bowen, Library Community Coordinator
Devin Castel, Library Business Systems Specialist
Marsha Weeks, Sr. Librarian
Peter Gordon, Cultural Arts Manager
Karen McGuire, Gallery Curator
APPROVAL OF MINUTES:
By proper motion (Benson/Hulsart) and vote the minutes of the July 21, 2010 meeting of the
Library Board of Trustees were approved as submitted.
MONTHLY LIBRARY REPORTS:
Library & Cultural Arts Director Pizzuto reported that as of 1 July, the beginning of the new
fiscal year, the Library has added to the monthly report the statistics on web users, computer
users, database usage, and downloadable audiobooks.
Trustee Hulsart asked if the problems with wireless connectivity at the Cole Library had been
resolved and Deputy Library Director Smithson responded that there are still some issues being
worked through.
Library Board of Trustees Page 2
Minutes of September 15, 2010 Meeting
Trustee Benson asked for additional information on the number of families that had been
involved in the meetings held at the Learning Center with personnel from the San Diego County
Office of Education's Migrant Program.
Principal Librarian Ahrens responded that there were between 20 and 30 families who attended
the meetings at the Learning Center in July and in August. Community Outreach Supervisor
Simonson provided information on the variety of services offered at the Learning Center to
several families who are enrolled in the Carlsbad School District Migrant Education Program at
Jefferson Elementary.
SUMMER READING PROGRAM 2010:
Library & Cultural Arts Director Pizzuto referenced the statistics provided to the Board
previously adding that Sr. Librarian Marsha Weeks, Children's Librarian at the Cole Library, was
on hand to answer any questions.
Trustee Benson asked for some general thoughts about the program this year.
Sr. Librarian Weeks responded that the program seems to draw additional participants each
year and that this year the Library increased the number volunteers and hours available for
reporting. A cost saving measure this year was to offer vouchers for children's books from the
Friends of the Library instead of purchasing gift certificates for local commercial bookstores.
The vouchers were a big hit with the children and parents.
Trustee Hulsart commented that she volunteers in the Friends of the Library Book Store at the
Dove Lane location and that an added benefit of the vouchers for the children's books was
getting some parents into the store for the first time.
MYSTERY SHOPPER REPORT:
Library & Cultural Arts Director Pizzuto asked the Board if they had any questions about the
report provided in their packet.
The Board expressed interest in the issues with staff badges not always being visible at a service
desk and the criticism of the institutional feel of the Learning Center.
Deputy Library Director Curtis explained that staff has been directed to be aware of positioning
of the badge, especially when sitting at a desk.
Principal Librarian Ahrens reported that the Learning Center lobby area design is in its final
stages of completion, making the entry way much more welcoming.
Library Board of Trustees Page 3
Minutes of September 15, 2010 Meeting
STRATEGIC INITIATIVES 09-10:
Library & Cultural Arts Director Pizzuto referenced the summary report prepared by Community
Relations Manager Jessica Padilla Bowen on two initiatives completed last fiscal year, and
invited questions from the Board.
Trustee Benson asked how the Library was evaluating the effectiveness of its marketing efforts
and Community Relations Manager Padilla Bowen responded that it does present a challenge.
The Library collects the number of users on the Library webpage as well Twitter and the e--
newsletter.
QUARTERLY TECHNOLOGY REPORT:
Library Sr. Business Systems Specialist Devin Castel walked the Board through the April - June
report with primary focus on the decrease in computer use, explaining that there were several
factors that could explain the decrease; spring break and the end of the school year were chief
among them. He will monitor the next quarter's activity levels to see if a trend is developing.
CANNON GALLERY EXHIBITIONS:
Library & Cultural Arts Director Pizzuto introduced Cultural Arts Manager Peter Gordon, Gallery
Curator Karen McGuire and Arts Commission Chair Heath Fox who were present to answer any
questions from the Board about the Cannon Art Gallery exhibition selection process.
Trustee Bradley asked how the Gallery Vision Statement translated into the actual selection
process and Gallery Curator McGuire responded in detail on the process of searching and
selecting exhibitions and the function of the Gallery Committee as advisory.
Both Gallery Curator McGuire as well as Cultural Arts Manager Gordon answered questions
from the Board regarding the variety of the exhibitions and the selection criteria.
Trustee Hulsart asked about the 3-Part Art classes and school tours and Gallery Curator
McGuire responded that the opportunity for the classes and tours is open first to those school
districts serving Carlsbad children, and then to others if space allows. She added that the
Family Open Studios are open to everyone.
Trustee Hulsart also asked above the composition of the Gallery Committee and Curator
McGuire explained that the Committee is an advisory committee of up to fifteen members and
includes arts professionals, community members who are interested in art, and currently three
members from the City Council appointed Arts Commission.
Library Board of Trustees Page 4
Minutes of September 15, 2010 Meeting
STATE LIBRARY REPORT:
Library & Cultural Arts Director Pizzuto reminded the Board that this report is filed with the
State Library each year and Management Analyst Steve Didier was on hand to respond to any
questions.
After some discussion and by proper motion (Benson/Hulsart) the Board accepted the report
and approved the submission to the State Library.
DIRECTOR'S REPORT:
Library & Cultural Arts Director Pizzuto updated the Board on the following issues:
• The November Board of Trustees meeting is being rescheduled to November 3, and will
be held at the Library Learning Center on Eureka Place. Notices will be posted at the
Library, Council Chambers and on the website.
• The Community and Economic Development Department is working on the revised
general plan and will be providing more information to this Board at a future meeting.
• Library staffing changes include the retirement of Sr. Librarian Susan Simpson and the
promotion of Librarian Jacqui Petri to Sr. Librarian to fill that vacancy. Kelly Gilfillen was
hired as the Library's new Graphics and Media Supervisor in the Community Relations
Division. The oral board for the Management Analyst position is scheduled for next
week to be followed by departmental interviews.
• All Library locations will be closed the morning of October 19 for the annual staff
training. The theme of this year's workshop is teamwork. The Library will open at 1:00
p.m. that Tuesday and notices have been posted in the facilities and on the website.
• Library system improvements include an upgrade to the audio visual equipment in the
Cole Community room, enhancements to the parking lot lights at the Cole, improved
signage at the book returns as well as new plants at the entryway at Dove Lane.
FOUNDATION REPORT:
Library & Cultural Arts Director Pizzuto reporting for the Foundation reminded the Board of the
Minigolf fundraiser event on Sunday, November 14. The Foundation Board discussed the
Library's request to change the timing for determining the disbursement amount from the
Gartner Endowment Fund in order to allow for better planning.
FRIENDS OF THE LIBRARY REPORT:
Trustee Hulsart reporting that the Friends of the Library processed 700 vouchers for free books
during the Summer Reading Program this year. The Friends have set the date of October 2,
2010 for their Better Book Sale and are partnering with the Garden Club again for the event.
ITEM #4
Monthly LIBRARY Reports
For JULY 2010
Systemwide ...
1. Library Volunteer Coordinator Amy Bennett worked with City Volunteer Coordinator Sue
Irey to present a workshop on July 14: "Delegate - The Happy Medium between Doing It
All Yourself and Dumping It." Library and City staff participated and learned about
delegation in general and how volunteers can assist.
SRP
2. The Summer Reading Program continued throughout the month of July with participation
at all levels surpassing past years, most notably in the "baby" program.
3. Programs for kids and families presented at all sites included:
• Ocean Adventure presenting "The Australian Great White Shark Adventure"
• Hullabaloo (award-winning kids' folk music duo from Del Mar)
• Puppet Art Theater presenting "Tommy's Splashy Pirate Adventure"
• Bubble Mania
• Mad Science presenting wacky water experiments
4. Additional programs presented at Cole included the Carlsbad High School Theater
Department presenting a play "Finding Nemo" written by Cole Children's Library
Technician Dan Wood, a pirate ship craft program, and the Kids' Late Night after-hours
program (in which one mom shared with the staff that her daughter said "this was the
best night of my life!"). Teens at Cole participated in several programs with the highlight
being the Teen Late Night with a Survivor/Fear Factor theme including obstacle courses
and "delicious or disgusting" food challenges.
5. At the Dove location, the Children's Division hosted their annual Library Sleepover, which
was attended by 57 children and adults. There were two Teen Games and Refreshments
programs and an Ice Cream Social. Teen Movie Night featured "Pirates of the Caribbean."
34 teens were able to watch half the movie before rain and thunder interrupted the
outdoor event.
CCL, Dove Lane...
6. Test proctors volunteered 4 hours. The computer tutors volunteered 18 hours helping
patrons with computer questions.
7. Robin Davis volunteered 19 hours in Reference working on a scope statement for the city
documents. Robin will be starting Library School at the University of Illinois in August.
8. The First Wednesday Book Club read "Eat, Pray, Love" by Elizabeth Gilbert. 12 readers
attended the meeting.
9. The First Thursday Book Club read "The Art of Racing in the Rain" by Garth Stein. 7
readers attended.
Monthly Library Reports for July 2010
10. The Classics Book Club read "Tarzan of the Apes" by Edgar Rice Burroughs. 13 readers
attended.
11. Reference staff taught five classes: Beginning Word, Browser Essentials, Internet
Searching, Email Basics, and Internet Basics.
12. On July 8, 14 teen contestants participated in "Carlsbad Idol: a Singing Competition." 120
people attended the show and Cameron Miller took first place with her original song and
guitar accompaniment. On July 22, 30 teen contestants danced in the "So You Think You
Can Dance" contest. 150 people watched Shoshi Krishel and Taylor Damude take first
place with their samba dance. Teen Services Librarian Darin Williamson made an
appearance on San Diego CW Channel 6 live to promote the Teen Talent Shows. Five of
the talent show contestants were able to perform live on the show.
Georgina Cole...
13. The two book clubs that meet at Cole discussed The World is Flat by Thomas L. Friedman
and John Updike's collection of short stories, My Father's Tears and Other Stories.
14. Cole Library patrons continued to have problems with wireless connectivity in July;
patrons intermittently are unable to connect to the Internet or lose the signal after
connecting. The ongoing problems with wireless connectivity have impacted the Netbook
Loan Pilot Program.
15. Genealogy programs in July included two sessions of the "Focus On" class with the topic
being City Directories and taught by Senior Librarian Mary Van Orsdol, Jean Hibbons'
presentation to the Computer Genealogy Group about Federal Census Records, and Eve
Kornfeld, San Diego State University history professor, who spoke to NSDCGS about
"Visions of Reform in Antebellum America."
16. The final session of the four-week evening Beginning Genealogy course was held on
Wednesday, July 7. Fifteen people attended the course taught by volunteers Margaret
Read, Marti Mieners, and Marianne Meth.
Learning Center ...
17. Cole Reference staff taught seven computer classes at the Library Learning Center with
the following topics: Word Beyond the Basics, Basic Internet, E-mail Basics, and Internet
Tips and Tricks. These classes are open to all members of the community.
18. The learner book club discussed The Island of the Blue Dolphins. Next month's selection is
Walk Two Moons.
19. Alejandra Estrada from the San Diego County Office of Education's Migrant Program and
several of her staff members met twice during the month with parents and their children
at the Learning Center. They promoted family literacy and regular library visits. Ms.
Estrada also donated several new children's books to the Learning Center to be
distributed among the Summer Reading Program participants.
Monthly Library Reports for July 2010
20. The San Diego Council on Literacy's AmeriCorps program is complete. The three former
members are continuing as tutors with Literacy Services. During their last month with
AmeriCorps, two of the members, Ben Russak and Shirley Betters, staffed a booth along
with other Library staff at the Carlsbad Community Health and Fitness Expo on July 10.
21. Community Outreach Supervisor Carrie Scott participated in the San Diego Council on
Literacy's Executive/Finance and Board meetings. She was re-appointed to the board and
selected as Co-Vice Chair for another 2-year term.
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS - JULY 2010
CCL Dove Lane
Reference questions
Circulation
People count
Cole Library
Reference questions
Circulation
People count
Learning Center
Reference questions
Circulation
People count*
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children's programs
Children's program attendance
Computer Users
All Facilities
Web Users (beginning FY2010-11)
Website Page views
Website unique users
Online Database Usage (beginning FY20io-n)
In-house and remote
Facility Meeting Room Use
Events booked
Event attendance
Events cancelled
Volunteer Hours
Total hours
JUL-09
18,067
89,841
45,448
10,823
39,769
22,923
924
2,051
5,581
28
502
17
532
102
3,276
14,792
—
—
88
3,547
29
3,327.75
JUN-10
14,741
82,357
41,333
9,956
36,871
31,293
2,188
1,922
5,904
34
703
6
64
63
2,205
13,014
—
.„
91
4,206
27
2,931.45
JUL-10
15,903
89,852
49,232
10,387
39,331
34,145
1,695
2,189
6,269
30
691
14
401
81
4,671
12,037
57,512
20,795
6,880
106
3,952
30
3,950.65
"Learning Center door counters down for 2.5 days during painting - July 2010
I:\LIBRARY BOARD\Lib Board Statistics\2010\July 10\FINAL Stats JUL 2010.docx
ITEM #4
Monthly LIBRARY Reports
for
AUGUST 2010
Systemwide...
1. August brought the completion of the Library's annual Summer Reading Program.
Statistics and comments all tell the story of a very successful summer with over 5,000
patrons reading over 1.7 million pages. End of program celebrations were held at all
sites with special thank you parties for our teen volunteers who donated over 4,500
hours. After the Summer Reading Program was over, most children's and teen
programs were "dark" until after Labor Day.
2. The Library's Twitter followers grew above 100 in August. Tweets about Library events
and services are sent out one to three times a day. Subscriptions to the Library's e-
newsletter continue to grow and nearly 1,700 are on the list.
3. A systemwide volunteer orientation was held at the Dove Lane location on August 21.
There was a strong showing with 23 people in attendance.
4. As part of the City's role in supporting the community in case of a disaster, several staff
members participated in a Care and Shelter training exercise on August 17 at Calavera
Hills Park—one of three City facilities prepared to be a shelter in case of a disaster.
CCL, Dove Lane...
5. The Library's August film series highlighted the Cannon Art Gallery's "Portraits from the
Golden Age of Jazz" exhibition. Three jazz films were shown: A Great Day in Harlem,
Lady Sings the Blues and The Benny Goodman Story. The gallery stayed open late to
accommodate moviegoers after the film screenings. Approximately 350 attended the
films.
6. The Library and Cultural Arts Office partnered to present Family Open Studios Plus on
Saturday, August 14. Families toured the Cannon Art Gallery, made art projects related
to the exhibition, and enjoyed two fun and educational performances of Classics For
Kids'jazz ensemble.
7. On August 14, the Library and Museum of Making Music presented a concert featuring
Grammy winners Cindy Cashdollar and Dave Alvin. More than 200 people enjoyed this
sold-out summer concert.
8. In the Reference division, a total of 29.5 hours were volunteered: 9.5 hours proctoring
exams and 20 hours helping patrons with computer questions.
9. Four computer classes were conducted (Internet Searching, Browser Essentials,
Beginning Word, and Internet Basics) with 20 attendees improving their skills.
10. Reference Librarian Heidi Wyner led the First Wednesday Book Club. Eight attendees
read and discussed The Last Lecture by Randy Pausch.
Monthly Library Reports for August 2010 Page 3
21. History Room Librarian Amy Davis worked with City staff to produce a video for the
City's new series, City at Your Service. The video is available online via the City's
YouTube channel.
22. Genealogy programs in August included a presentation on online options for storing and
sharing your family history by Gary Hoffman, and on archival techniques for preserving
family documents and photos by History Room Librarian Amy Davis. The small group
"Focus On" workshops provided hands-on instruction on how to use the Newspaper
Archives database.
23. The North San Diego County Genealogical Society also held its annual pot luck dinner on
August 18th with attendees encouraged to bring food based upon their heritage.
Learning Center...
24. Community Outreach Supervisor for Bilingual Services Lizeth Simonson gave a
presentation to a group of parents enrolled in the Carlsbad School District Migrant
Education Program at Jefferson School. Information and brochures about library
services, children's programs, homework assistance, and computer classes were shared.
25. Cole Reference Staff taught several seven computer classes at the Library Learning
Center including Basic Word, Basic Internet, Email Basics, and Internet Tips & Tricks.
These classes are open to all patrons.
26. Several training sessions were presented by Literacy Services staff in August: Library
Technician Helen Lindner presented a brown bag session for learners on Reading
Medicine Labels; Library Technicians Deanna Westphal and Helen Lindner continued
the "Basic Skills" class for those learners who need additional reinforcement of critical
foundation skills; two tutor orientation sessions and one tutor training were presented
for prospective tutors; Library Technician Helen Lindner presented a tutor orientation
for the Carlsbad High School partnership tutors.
27. The Carlsbad High School literacy partnership program is entering its 13th year. Thirty-
four high school students began on August 26 with 22 of the 34 returning students.
28. Library Technician Dennis Osgood presented a tutor in-service training on the Library's
new online product Career Transitions. Selected high school tutors will be using Career
Transitions to help students define their interests, build a resume, and learn critical
interviewing and job skills. A future tutor in-service training will be offered for adult
literacy tutors to learn the product and use it with their learners. Career Transitions is
the ideal tool for the literacy program, as it provides a "one-stop" shop for those seeking
employment.
Monthly Library Reports for August 2010 Page 2
11. Reference Librarian Dione Sobin led the First Thursday Book Club. Four readers
discussed Balzac and the Little Chinese Seamstress by Dai Sihie.
12. Senior Librarian Leila Dooley's Classic Book Club read Breakfast at Tiffany's by Truman
Capote. 15 members attended.
13. Teen Services Librarian Darin Williamson organized and served as MC to the final Talent
Show. The event featured 11 acts and drew 110 appreciative fans.
14. A record crowd of 42 teens attended Pizza & a Movie in August. Reference Librarian
Maile McKeon did a great job with the youthful crowd as they enjoyed Sherlock Holmes
along with their pizza.
Georgina Cole...
15. On Sunday, August 22, 30 people attended a poetry writing workshop at Cole Library led
by local poet and teacher Joe Milosch.
16. A specialty-themed preschool storytime program, "Kindergarten Kick-Off," was held on
August 18. As a conclusion to many children's experiences in attending the weekly
preschool storytime sessions, children entering Kindergarten were read stories about
going to school for the first time and participated in several school-readiness activities.
Handouts and books were made available to parents and graduation certificates were
given to the kids. Approximately 50 people were in attendance.
17. Intern Arianne Leigh completed her internship with the Cole Children's division in early
August. Arianne interned for 146 hours over the summer creating reading lists for
young children, observing and conducting storytime sessions, and working on the
Children's Desk. Arianne is a student at the San Jose State University School of Library
and Information Science.
18. The two book clubs held at the Cole Library read and discussed Elizabeth Strout's
Pulitzer Prize-winning collection of short stories, Olive Kitteridge, and Jill Ker Conway's
memoir of growing up in Australia, The Road to Coorain.
19. The Carlsbad History Room received five boxes of items belonging to long-time library
supporter and Friends of the Library founding member Ede Westree and her husband
Nelson, donated by their daughter, Barbara. The items donated include personal
papers, travel diaries, documents of local organizations and photos. History Room
Librarian Amy Davis is processing and preserving the materials.
20. The Carlsbad History Room received an anonymous donation of a 2003 Carlsbad High
School year book—the one year that had been missing in their collection. The collection
is now complete.
CARLSBAD CITY LIBRARY
MONTHLY USAGE STATISTICS - AUGUST 2010
CCL Dove Lane
Reference questions
Circulation
People count
Cole Library
Reference questions
Circulation
People count
Learning Center
Reference questions
Circulation
People count*
Library-Sponsored Programs
Adult programs
Adult program attendance
Young Adult programs
Young Adult program attendance
Children's programs
Children's program attendance
Computer Users
All Facilities
Web Users (beginning FY2010-11)
Website Page views
Website unique users
Online Usage(beginning FY2010-11)
In-house and remote database usage
Downloadable audiobooks
Facility Meeting Room Use
Events booked
Event attendance
Events cancelled
Volunteer Hours
Total hours
AUG-09
14,954
81,337
37,360
9,402
34,184
19,241
1,035
1,115
3,720
34
515
4
231
28
1,593
14,847
Not collected
Not collected
Not collected
Not collected
61
3,134
9
2,146.95
JUL-10
15,903
89,852
49,232
10,387
39,331
34,145
1,695
2,189
6,269
30
691
14
401
81
4,671
12,037
57,512
20,795
6,880
378
106
3,952
30
3,950.65
AUG-10
13,981
77,963
40,224
10,060
35,537
31,292
1,796
1,184
4,149
34
1,117
4
176
28
2,227
13,570
62,351
24,271
6,937
334
78
3,849
23
1,941.25
"Learning Center door counters down for 1 day in August 2010
I:\LIBRARV BOARD\Lib Board Statistics\2010\Aug 10\FINAL Stats AUG 2010.docx
Participants
Reports
Pages Read
Program
Completion
7 reports, earned t-
shirt
10 reports, earned
FOL book
Number of
Programs
Program
Attendance
End of SRP
party (all
ages)
Volunteer
Hours
Summer Reading Program 2010
BABIES PROGRAM
Splish-Splash Read!
Dove Cole LLC Total
CHILDREN'S PROGRAM
Make a Splash: READ
Dove Cole LLC Total
TEENS PROGRAM
Make Waves @ Your Library
Dove Cole LLC Total
ADULT PROGRAM
My Treasures
Dove Cole LLC Total
265 182 52 499 2,587 1,317 241
8 38
421 1,500
4,145 234 150 43 427 91 49 114 254
GRAND
TOTAL
5,325
13,392 6,769 2,263 22,424 1,231 748 355 2,334 250 200 519 969 25,727
869,553 463,340 78,206 1,411,099 225,439 124,879 30,037 380,355
118 98 16 232 1,121 543 101 1,765 102 64 19 185
828 414 87 1,329 64 49 18 131
46 25 60 92 10
324 376 206
1,857 1,832 883
906
4,572
4 20
1,921 2,245 3,131 400 5,776 456 65 29 550
1,791,454
2,182
1,460
158
8,247
906
HW
2010 Summer Reading Program Highlights
Over 1.7 million pages read
Systemwide Program Participants
Babies (under 3 years old) 499 (up 33% from 2009 )
Children's (ages 3 - 6th grade) 4,145 (up 11% from 2009)
Teens (7th-12th grades) 427 (up 17% from 2009)
Adult 254
SRP Volunteer hours 4,572 (up 9% from 2009)
(teens grades 7-12 assisting with Children's program)
New this year:
• Reporting available all hours the Library is open
• SRP budget reduction of about $10,000
Final Report award included Friends Bookstore book of their choice instead
of $7 Borders gift card
ITEM # 7
CARLSBAD 1
CITY LIBRARY
Select 2009-2010 Strategic Initiatives Update
Engage Community Virtually
• Migrated website to new content management system to enhance ability to update
information
• Enhanced recognition of collection resources, especially in research area
• Creating new additions to the site, such as an expanded "Staff Favorites" featuring books in the
collection
• Created a "featured" area on home page to highlight various programs and services
• Created new videos to add to the site (Carlsbad Reads Together Thomas Steinbeck clip, Cole
concert) to further share programming
• Worked with City Attorney and Communications on update to linking policy specific to Library,
to provide additional information to patrons
• Launched Library Twitter to highlight programs and services and further connect with patrons.
Marketing of under-recognized services
• Utilized Library e-newsletters to highlight specific databases and Learning Center programs
• Utilized Library "featured" box on Library website in strategic manner to highlight services such
as Mango database, downloadable audiobooks, Carlsbad History Room
• Utilized Library "events" on home page to feature less popular programs
• Highlighting lesser-known services in the Community Services Guide mailed to residents and
distributed at city facilities
. Created bilingual bookmark for Learning Center's Toddler Time and distributed to local stores,
Head Start and schools, resulting in increased attendance
• Send Library program information to city communications department for inclusion in the
Carlsbad Currents newsletter mailed with city water bill and in Community Services Guide
• Highlighting services and programs via Twitter
CARLSBAD
Carlsbad City Library - Technology Report
Apr - Jun 2010
CITY LIBRARY
PC Management Sessions
Location
Dove Adult Lab
Dove Adult Lab 2
Dove E-mail
Dove Walk-up
Dove Children's
Cole Adult
Cole E-mail
Cole Children's
Learning Center Children's Lab
Learning Center Adult Lab
Computers Jan -
Mar 2010
20
3
4
4
9
12
1
8
7
7
Sessions Jan -
Mar 2010
8,869
1,106
5,772
L_ 3,717
1,684
9,989
1,211
2,448
1,312
2,098
Computers Apr -
Jun 2010
20
3
4
4
9
12
1
8
7
7
Sessions Apr -
Jun 2010
8,352
994
5,785
3,559
1,267
10,568
1,628
2,119
1,267
1,789
Pet of Change
-6%
-10%
0%
-4%
-25%
6%
34%
-13%
-3%
-15%
PC Utilization Averages
Location
Dove Adult Lab
Dove Adult Lab 2
Dove E-mail
Dove Walk-up
Dove Children's
Cole Adult
Cole E-mail
Cole Children's
Learning Center Children's Lab
Learning Center Adult Lab
Computers Jan -
Mar 2010
20
3
4
4
9
12
1
8
7
7
Sessions Jan -
Mar 2010
71%
77%
28%
59%
20%
79%
26%
35%
29%
62%
Computers Apr -
Jun 2010
20
3
4
4
9
12
1
8
7
7
Sessions Apr -
Jun 2010
67%
69%
28%
56%
16%
84%
33%
30%
30%
56%
Pet of Change
-4%
-8%
0%
-3%
-4%
5%
7%
-5%
1%
-6%
HM
*00
CARLSBAD
Carlsbad City Library - Technology Report
Apr - Jun 2010
CITY LIBRARY
Top Public Internet Categories
Jan -Mar 2010 Apr -Jun 2010
Category
Social Networking
Search Engines/Portals
Audio/Video
Entertainment
Reference
Computers/Internet
E-mail
Business/Economy
Games
Percentage of
use
12%
10%
9%
8%
8%
5%
4%
4%
3%
Category
Social Networking
Search Engines/Portals
Reference
Audio/Video
Computers/Internet
E-mail
Business/Economy
Games
Shopping
Percentage of
use
10%
8%
7%
5%
4%
4%
4%
3%
2%
Wireless Users
Location
Learning Center
Dove
Cole
Users
144
3,275
1,818
ITEM # 10
CARLSBAD %
CITY LIBRARY
State Library Survey
Fiscal Year 2009-2010
FAST FACTS
1. Population: The population number calculated by the State for the City's service
area increased by 2.1%, from 104,652 to 106,804.
2. Operating Expenditures: Decreased 3%, or roughly $285,000 from $9,589,561 to
$9,304,749.
3. Per Capita Spending: Decreased from $91.5 to $87 due to both an increase in
population and a decrease in operating expenditures.
4. Virtual Library Visits: Increased 21% from about 246,000 in FY09 to 298,000 in
FY10. These are visits to the Carlsbad library web pages by individual user sessions
during the fiscal year. This is the second year this data has been reported.
760
§ 730
700
670
640
Total Library Visits
1 "Ml/ A, 750K VisitsIZ /o
686K Visits
670K Visits663K Visits
FY07 FY08 FY09 FY10
1.36
1.32
1.28
1.21
Circulation
3.1%-" 1.38m
34m
1.28m 1.29m
FY07 FY08 FY09 FY10
280
250
220
190
Reference Questions
301K
22OK
FY07 FY08 FY09 FY10