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HomeMy WebLinkAbout2014-05-21; Library Board of Trustees; MinutesITEM #3 MEETING OF: DATE OF MEETING: PLACE OF MEETING: Approved: (Q.". v(g MINUTES (Corrected) LIBRARY BOARD OF TRUSTEES Wednesday, May 21, 2014 Carlsbad City Library Board Room 1775 Dove Lane, Carlsbad CA CALL TO ORDER: Chair Hulsart called the meeting to order at 4:01 p.m. ROLL CALL: Present: Library Board Trustees Bradley, Hinman, and Hulsart Absent: Trustees Benson and Parsons Staff Present: Heather Pizzuto, Library & Cultural Arts Director Suzanne Smithson, Deputy Library Director Jessica Padilla Bowen, Community Relations Manager Keith Gemmell, Programs & Venues Supervisor Steve Didier, Library & Cultural Arts Management Analyst Devin Castel, Senior Business Systems Specialist APPROVAL OF MINUTES: By proper motion (Bradley/Hinman) and vote the minutes of the April 4, 2014 regular meeting of the Library Board of Trustees were approved as submitted. MONTHLY LIBRARY REPORTS: Trustee Hulsart commented on the outreach at the Farmer's Market as well as the large number of residents who took advantage of the assistance the North County Health Services provided at the Learning Center for online applications for health coverage offered through Covered California. Both Trustees Bradley and Hulsart commented on the increase in eBook and eAudiobook downloads and Trustee Hulsart asked if any patrons had commented on the waiting times for some titles. Deputy Library Director Smithson responded that there used to be unlimited use of the titles and now we do not have unlimited use. Therefore, there are wait times now when there were not when we first offered e-books. However, they are available quicker since the "returns" are electronic making the item immediately available. Library & Cultural Arts Director Pizzuto offered to have staff investigate whether there were statistics available for the wait time on eBooks. Library Board of Trustees Page 2 Minutes of May 21, 2014 Meeting TECHNOLOGY PRESENTATION: • Quarterly Technology Report [Jan -Mar 20141— Senior Business Systems Specialist Devin Castel presented the Board with the report showing a decrease in computer sessions in the labs but also noting that the labs were down for about a week during the upgrade to Windows 7. Wireless usage is up indicating overall use at record levels. The self -check stations were used for 57% of all the items checked out by 60% of the patrons. He advised the Board that the availability of Google analytics and changes in the structure of the new integrated library system, we will be able to capture catalog use and future quarterly reports will be revised to include that information. • Library Technology update- Senior Business Specialist Castel then provided the Board with an overview of the Library's business systems team, their partnership and division of duties with the City's IT department and the variety of analytics and reporting for which they are responsible. He also shared with them the sizable chart of technology projects they have been working on this fiscal year. CAPITAL IMPROVEMENT PROGRAM PROJECTS UPDATE: Library Management Analyst Steve Didier recapped the City Council's direction from the May presentation of possible additional scope for the projects. A new project manager has been assigned to oversee the Cole Library redesign. A Request for Qualifications (RFQ) for design consultants was released with a closing date of May 27, 2014, in hopes of making a selection and requesting contract approval from City Council at their July 8 meeting. Council requested some additional information on the Dove Lane facility project and additional information is being gathered and a business plan is being developed before the item is brought back to Council for further direction on possible additional scope beyond what has already been approved. The Board questioned the two redesign efforts will now be considered more as individual projects, whether both library facilities would be closed simultaneously. Management Analyst Didier responded that the plan has always been to only close one facility at a time and that remains the plan. Library & Cultural Arts Director Pizzuto added that as the timeline is refined close attention will be paid to peak library usage and existing program commitments. RULES OF CONDUCT: Library & Cultural Arts Director Pizzuto presented the revised document to the Board for approval explaining that City Council had amended the tobacco use ordinance to include e-cigarettes which triggered our including the same language in the Library's Rules of Conduct. Motion to approve the revised Rules of Conduct was unanimously approved (Hinman/Bradley). Library Board of Trustees Page 3 Minutes of May 21, 2014 Meeting DIRECTOR'S REPORT: Library & Cultural Arts Director Pizzuto reminded the Board that Deputy Library Director Curtis had submitted his resignation to take another position at the Newport Beach Library with limited notice which had not left much time to plan an event commensurate with his contributions. Recruitment planning had just begun when the Poinsettia fire broke out, so there has not been time to make much progress. She then provided the board with a PowerPoint presentation recapping the participation of library staff in emergency management, with photographs of the Poinsettia Fire in relation to the Dove Library and its use as the Incident Command Post (ICP). FOUNDATION REPORT: Trustee Hulsart reported the Foundation has not met since the last Library Board meeting. FRIENDS OF THE LIBRARY REPORT: Trustee Hulsart was pleased to announce that the Friends made more than $1500 at the last book sale and have gathered together a huge assortment of nearly -new children's books to be distributed as part of the Summer Reading Program for 2014. NSDC GENEALOGICAL SOCIETY: Board Liaison Marg Keeley reported membership is up and provided a review of last months' programs as well as information on upcoming events. Also announced was the beginning of the beginner/refresher genealogy classes, the Wednesday night series begins tonight and the Saturday classes begin again on June 28tn LIBRARY BOARD COMMENTS: Trustee Hulsart asked if the Board could receive a copy of the current Unattended Children policy just for information. PUBLIC COMMENT: None. ADJOURNMENT: By proper motion (Bradley/Hinman) and vote the meeting was adjourned at 5:10 p.m. Cissie Sex y n Recording Secretary LIBRARY BOARD STATISTICS arch 2014 Reference, Circulation, Visitors 1 Reference Questions Dove Library Mar-13 11,898 Feb-14 10,680 Mar-14 12,040 2 Cole Library 11,140 9,199 10,247 3 4 5 1 Library Learning Center Circulation 2 Dove Library Total 1,330 24,368 Mar-13 1,300 21,179 Feb-14 1,384 23,671 Mar-14 73,998 67,548 74,268 6 Cole Library 40,703 33,660 38,306 7 Library Learning Center 1,890 960 1,620 8 eAudiobook Downloads 345 733 846 9 eBook Downloads 2,112 2,389 2,694 10I Total 119,048 105,290 117,734 11 People Count Dove Library Mar-13 Feb-14 Mar-14 35,191 32,274 35,655 12 Cole Library 29,801 24,650 27,339 13 Library Learning Center 5,750 4,843 5,996 141 Total) 70,7421 61,7671 68,990 Programs and Technology Library -Sponsored Programs Mar-13 Feb-14 Mar-14 15 Pre -School Programs 75 68 74 16 Attendance 3,787 3,232 3,461 17 School Aged Children's Programs 40 30 30 18 Attendance 808 856 731 19 Young Adult Programs 10 7 8 20 Attendance 72 70 45 21 Adult Programs 56 43 44 22 Attendance 1,737 1,446 1,664 23 Technoloev Usaee 2 Computer Use Mar-13 Feb-14 Mar-14 12,114 9,501 10,929 24 Webpage Views* 55,823 61,559 72,864 25 Database Usage 10,170 10,024 11,291 26 Facility Meeting Room Use Events Mar-13 Feb-14 Mar-14 87 81 94 27 Attendance 5,272 4,816 6,401 Volunteer Hours Mar-13 Feb-14 Mar-14 28lTotal Hours 1,582 1,593 1,709 1. eAudiobooks and eBooks added to Circulation July 2013 2. Change in Google Analytics reporting December 2013 ITEM #4 Monthly LIBRARY Reports for April 2014 Systemwide ... 1. On the warm evening of April 11, volunteer services hosted the annual Volunteer Appreciation Event. Yellow and bright green flowers and lanterns decorated the courtyard at Dove, welcoming the 75 guests. Heather Pizzuto and Council Members Keith Blackburn and Lorraine Wood said a few words of thanks and shared stories of the accomplishments of the Library & Cultural Arts volunteer community. MandoBasso (a mandolin and bass duet) entertained while volunteers enjoyed food donated by local restaurants, perused the art gallery and mingled with one another. Special thanks to Nothing Bundt Cakes, Pizza Port, Naked Cafe, Daphne's and Tin Leaf for their donations. 2. For the second month, librarians set up shop at the Carlsbad State Street Farmers' Market on April 17. As they had in March, they were able to answer over 60 reference questions, most concerning eBooks, programs and other library services. They also registered 8 community members as new library card holders. This is currently planned as a monthly outreach event. 3. During Money Smart Week, April 5 — 12, the library presented a full slate of community workshops and hands-on activities focused on topics such as financial literacy, retirement planning, investments, real estate, getting fiscally fit, identity theft and smart shopping. Classes were presented by both library staff and speakers from the Foundation for Personal Finance Education. There were also programs geared for children at all three libraries through a partnership with Point Loma Credit Union in which children learned about saving for the future; each child received and decorated their own piggy bank. Money Smart Week is co -sponsored by the Federal Reserve Bank of Chicago and the American Library Association. CCL, Dove Lane ... 4. On Saturday, April 5, the library hosted six mystery writers in the Schulman Auditorium. Carlsbad resident and mystery author Taffy Cannon moderated a lively discussion with the authors, including two Fulbright scholars, a Carlsbad -based lawyer who pens legal thrillers on the side and an author who also writes a Los Angeles Times perfume column. More than 60 people attended and met the authors during a book signing and reception. 5. San Diego based musicians Todo Mundo (All the World) played for an audience of 95 in the Schulman Auditorium on Sunday, April 13. Their upbeat performance blending rumba, reggae and samba music was recorded to run on the city's YouTube channel and website at a later date. 6. The library's film series highlighted musical movies in April, with a full house kicking off the series on April 16 to see Disney's "Frozen." The month continued with "Chicago" on April 23 and "Cadillac Records" on April 30. Monthly Library Reports for April 2014 7. The library's four-part business workshop series concluded on April 22 with a session about "Doing business in Carlsbad" led by Community & Economic Development Department's Christie Marcella. Throughout the series, attendees learned about writing quality business plans, using Facebook for business and financing options. 8. In celebration of Earth Day, youth at the Dove Library were visited by the "Worm Lady" from the Solana Center for Environmental Innovation on April 22. Kids and parents heard the story "Diary of a Worm" and were introduced to worm models as well as some real, live worms. 9. On Saturday April 5, the final Cultural Arts Office presentation of Opera Previews of 2014 drew an audience of more than 100 music lovers who enjoyed video clips of the San Diego Opera production of "Don Quixote" by French composer Jules Massenet, followed by a lively discussion of the future of the opera company. This event marked musicologist Ron Shaheen's 66th presentation of Opera Previews over a span of 14 years. 10. On Saturday April 12, the Cultural Arts Office's program "This Is Jazz!" attracted a full house at the Schulman Auditorium. Local jazz greats Gilbert Castellanos, Joshua White and friends explored collaboration and improvisation by jazz quartets for an audience of 215 enthusiastic listeners. Many called it the best "This Is Jazz!" presentation in the program's four-year existence. Georgina Cole ... 11. In celebration of William Shakespeare's 450th birthday, youth at the Cole Library on April 22 were introduced to the wonderful world of Shakespeare through stories, trivia and activities about Shakespeare and then decorated their own outfits with Shakespearian ruffled collars made of receipt paper. 12. Several classes from LePort Montessori school and St. Patrick's Elementary visited the Cole Library for tours and customized storytimes based on their current studies and were prepped for the upcoming Summer Reading Program. 13. Through a partnership with the Carlsbad Flower Fields, gardener Meredith Rice presented "Plant a Sunflower" on April 29 (and on April 24 at the Learning Center). She talked about the Flower Fields and instructed on the life cycle of plants through displays and games. Meredith brought pots, dirt and sunflower seeds for the kids to plant and children got to make a sunflower craft. Learning Center ... 14. The All -Star Readers Club had a "Flat Party" with Flat Stanley on April 16. During the two weeks leading up to Spring Break, the club read the first chapter of Flat Stanley together. Each child then made his or her own flat person to take home over the break. At the concluding party readers ate flat snacks and read from their journals about what they did with their "flat people" over their breaks. Monthly Library Reports for April 2014 15. The San Diego County Department of Education Migrant Education program temporarily increased their support at the Learning Center through their use of an intern for several weeks in March and April. In addition to their weekly Mobile Lab program, the intern served as evening tutor three evenings per week in the Storytime room to assist groups of students in math and language arts. 16. The AARP weekly volunteer tax assistance program at the Learning Center concluded on April 9. Throughout tax season, the volunteers supported 102 client visits and a total of 82 filings were completed. BRARY BOARD STATISTICS Reference, Circulation, Visitors Reference Questions Apr-13 Mar-14 Apr-14 1 Dove Library 12,195 12,040 11,531 2 Cole Library 10,452 10,247 9,172 3 4 Library Learning Center Total 1,275 23,922 1,384 23,671 1,547 22,250 Circulation a Apr-13 Mar-14 Apr-14 5 Dove Library 75,082 74,268 73,254 6 Cole Library 39,882 38,306 36,707 7 Library Learning Center 1,483 1,620 1,740 8 eAudiobook Downloads 346 846 820 9 eBook Downloads 2,131 2,694 2,560 10I Total 118,924 117,734 115,081 People Count Apr-13 Mar-14 Apr-14 11 Dove Library 35,225 35,655 34,867 12 Cole Library 28,712 27,339 27,823 13 Library Learning Center 5,169 5,996 5,498 141 Total' 69,1061 68,9901 68,188 Programs and Technology Library -Sponsored Programs Apr-13 Mar-14 Apr-14 15 Pre -School Programs 61 74 66 16 Attendance 2,927 3,461 2,884 17 School Aged Children's Programs 30 30 33 18 Attendance 686 731 798 19 Young Adult Programs 7 8 4 20 Attendance 71 45 45 21 Adult Programs 48 44 46 22 Attendance 1,618 1,664 1,106 Technology Usage Apr-13 Mar-14 Apr-14 23 Computer Use 12,000 10,929 10,195 24 Webpage Views* 52,602 72,864 69,167 25 Database Usage 8,385 11,291 8,639 Facility Meeting Room Use Apr-13 Mar-14 Apr-14 26 Events 64 94 94 27 Attendance 3,213 6,401 4,082 Volunteer Hours Apr-13 Mar-14 Apr-14 28ITotal Hours 1,508 1,709 1,395 1. eAudiobooks and eBooks added to Circulation July 2013 2. Change in Google Analytics reporting December 2013 ITEM # 7 RULES OF CONDUCT 1 RULES OF CONDUCT Purpose: Safety of public and staff Fairness of access to patrons Enjoyment of the facility POLICY: The Carlsbad City Library is committed to providing a safe and pleasant atmosphere for all members of the community. Everyone has the right to use library services and resources provided his or her behavior does not unreasonably interfere with the rights of others to do the same. Carlsbad City Library users are expected to conduct themselves in a lawful, orderly and considerate manner. Persons who violate the following rules will be asked to stop such actions and may be asked to leave the Library. PROHIBITED CONDUCT: 1. Smoking or using an electronic cigarette (as defined in California Health & Safety Code Section 119450) in the Library and within 20 feet of all entrances. [California Gov't Code § 7597.] Smoking outside of designated smoking area. [Carlsbad Municipal Code § 6.14.030 and 6.18.0101 Any use of tobacco inside the Library. 2. Accosting library users on Library property for the purpose of begging or soliciting alms. [California Penal Code § 647 (c).] It is not permitted to solicit library users for money for any purpose on Library property unless part of a Library approved activity. 3. Behaving in a manner that is unsafe or that interferes with library users or staff who are engaged in lawful activity. Someone refusing to leave after being directed to do so by a library supervisor or peace officer is guilty of a misdemeanor. [California Penal Code § 602.1 (b)] 4. Bringing bicycles in the Library; riding skateboards or similar forms of transportation in the Library or on Library property. [Carlsbad Municipal Code § 10.58.030.] 5. Theft, abuse, vandalism, or mutilation of Library facilities, equipment, or materials. [California Penal Code §§ 490.5 & 594.] 6. Use of restrooms for other than intended purposes. P & P\RULES OF CONDUCT 4/2014 RULES OF CONDUCT 2 7. Entering library facilities without being clothed including shirts and shoes or other footwear, in accordance with public health and safety concerns. 8. Leaving a child unattended. See Unattended Children Policy 9. Bringing animals into library facilities, except for animals assisting library users with a disability, as specified and in compliance with the Americans with Disabilities Act. 10. Sleeping in the Library or on Library property. 11. Eating or drinking in areas where food and drink is prohibited. See Food and Beverage Policy. 12. Using electronic devices or other personal equipment that is disruptive to others. 13. Bodily hygiene that is offensive so as to constitute a nuisance to other persons in the Library. 14. Leaving belongings unattended. The Library is not responsible for lost or stolen items. 15. Blocking aisles, seating areas, exits or entrances with personal items. Procedure: Persons who violate these rules will be asked to stop such actions and may be asked to leave the Library. Persistent violations of these rules may also result in suspension of use of Library facilities, programs, resources and services. Suspensions will be for a definite time period. The length of suspension will be determined by the Library & Cultural Arts Director or other designated staff and will apply at all City of Carlsbad Library facilities. Police will be called in cases of criminal or legal violations. Appeal of any suspension may be made in writing to the Director within five (5) business days of its issuance. The suspension will remain in effect during the appeal process. The Director shall render a decision within ten (10) business days of the date of receipt of the request for an appeal. The applicant may appeal the Director's decision to the Assistant City Manager within five (5) business days of the Director's decision. The Assistant City Manager or designee shall render a decision within ten (10) business days. The Assistant City Manager's or designee's decision shall be final. P & P\RULES OF CONDUCT 4/2014 Change %0Z- N. a-1 ° N %91- el %-i 1" N cr N IAe M m -14% Year Comparison Jan -Mar 2014 5,603 . lD Tr r-1 co Ln 00 N. tr,t0 8,411 Lin o r-1 m r r-1 650 1,254 29,080 Jan -Mar 2013 N O N LD h r-1 NN N co' 816 I_n h rn lD dr r•1 1,880 O O ,4 v N r-i 33,651 Change t�\0 1 o in N t N 1 Tr 1 83% o ei N c 14% 0 0 Quarterly Comparison Jan -Mar 2014 o LD II1 l.0 r•1 8,518 h CO TT -I d I�0 Ian O r� m cr r-I 650 Ln Tr N r I 0 co .. Cr) N Oct -Dec 2013 C L 1,402 O0 726 N01 00 b Ln 1,413 580 o � l0 0 6 (..i Total Computers* 20 (V ,1 N 14 .-I CO I`, N. 81 Location Dove Adult Lab Dove Express Dove Walk-up* Dove Children's 73 Q 0) 0 U Cole Express** Cole Children's Learning Center Children's Lab LLearning Center Adult Lab Total m O N a) a) oo (0 O 0- 0_ co O N 4- O 4-, O N X W CU Wireless User Sessions a) 010 t9 -C u 0 t0 tl1 0 tT c 0 of •MB tO a E 0 V a >- m rn r-I m cri ri O r-i m t0 N Jan -Mar 2013 co In of r1 00 lD O x -1 0 tl1 L G) tU3 CO 0 co 0 0 m 0 cn Jan -Mar 2014 01 m 01 ri m r-I of c--I 0 lD ri m an t0 N v 0) en rml O • N m co m N m N r-I C1 0 m N C 0 (5 U 0 J a) O 0 0) 0 U 0 1- controller reporting failures. nternet Sessions to to co t U 0 00 0' tfl: E 0 u< G) L cts 2 (0 m (» m Ln Jan -Mar 2013 r1 O N ri In HO es t 0 1. Jan -Mar 2014 m m m U 0) 0 U 0 Cr) m m L co U J All (Library Locations 0 0. Gad' GC � O bO N O L to 0 U CU co Early Literacy Stations - User Sessions 0) aA c co t O n 0 0 N O N ei Year Comparison 00 O e-1 00 Cr) e1 e-i m O O 00 b N N o m N ei 00 00 00 ei 0) a0 CO t U 0 1' i 0 1-1 e-I 0 r-I Quarterly Comparison 00 O -1 m O 00 N on m c-1 V W 0 4 0 m O 00 e1 N e-1 00 Lt) e-I N N c 0 f0 0 J a) 0 0 * a) 0 U 1- 5- c0 0) c 0) a) 5- CO- 0) a) s U J L) 0 aJ bA ++ c N V) L 0 o c c Ca CO 0 L. O Q +J CU 0 O CU O N m O N aA g •L 00 .L J � W J rl W O -0 0 Q.) -c > --IO 0 * * * Self -Check vs Staffed User Sessions c 0 0. E 0 V L f0 w Jan -Mar 2014 O O tsp Jan -Mar 2013 0 0 CO CO N N 0 Q.) s (-7 0) V) 0) a0 c co t U eei 0 t0 0. E 0 V 0) CI 5 Jan -Mar 2014 a) 0 4 N N 0 O 0 0) s U 0 0 O Oct -Dec 2013 0) O 03 C0 t% N 0 a) U 4'- a) N a) aro c to U Jan -Mar 2014 0 a) 0 4- Q.) V) Jan -Mar 2013 0) 0 co (13 N N 0 a) s U v'— v 0) aA c to t 0 Jan -Mar 2014 -0 c a) 0 cms 4-, ate-, 0 CU U CU V) Staffed Station Oct -Dec 2013