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Home My WebLink About2020-02-26; Library Board of Trustees; Minutes ITEM #5 Monthly LIBRARY Report for January 2020 Systemwide … The library’s upgraded self-check kiosks have now been installed and configured at all three library locations. Patrons have been complimentary of the improved look and feel, faster checkout experience and easier access to library accounts. For a second year, Carlsbad City Library joined other libraries and schools nationwide during the month of January to challenge their community to participate in the Winter Reading Challenge. The Winter Reading Challenge offered an opportunity for readers of all ages to celebrate the enjoyment of reading. Participants who recorded four hours of reading in Beanstack, the library’s web-based reading tracker, received a Subway coupon good towards a free 6-inch sub or a free kids’ meal. Three hundred and twenty-two children, teen and adult readers participated in this year’s challenge, which was 4.55% more than last year. The participants collectively read for 116,041 minutes. CCL, Dove Lane … The Exploration HUB was recently upgraded with eight new iMacs that have the full Adobe Creative Suite, Premiere Elements, Photoshop Elements, Final Cut Pro, Silhouette Studio and GameMaker Studio 2. The upgraded computer hardware and software allows patrons to use the latest audio, video and creative software. Despite a three-day closure for the upgrade, the HUB was busy in January. Thirty-nine classes were offered, 16 of those to tweens and teens, and a total of 90 patrons attended the classes throughout the month. The HUB was used during open lab 205 times by patrons and during that time 391 questions were answered by the library staff on duty. Dove Library Children’s was privileged to host author Meeg Pincus on Monday, Jan. 27, International Holocaust Remembrance Day. Meeg is the author of Miep and the Most Famous Diary: The Woman Who Rescued Anne Frank’s Diary, which tells the story of Miep Gies and how she not only sheltered the Frank family for many years, but also preserved Anne’s diary. Fourteen children and adults attended this important program and expressed appreciation for it. On Jan. 21, Teen Services Librarian Ashleigh Hvinden hosted the first Carlsbad City Library Teen Advisory Board meeting. The three teens who attended discussed rewards for the 2020 Summer Reading Adventure program, how best to attract teens to the library and more. On Jan. 28, the Book Warriors teen book club met for their third time and featured Tyler Johnson Was Here. Five teens had a lively discussion about the book, read aloud from author interviews and watched an interview with the author of next month’s book club choice. Monthly Library Report for January 2020 The library held its first author event of 2020 on Jan. 19 with the Transformational Authors of San Diego, timed to coincide with the time of New Year’s resolutions. These five authors inspired the nearly 50 attendees during a panel discussion moderated by Community Relations Manager Jessica Padilla Bowen, who used facilitation and moderating skills developed through the Institute for Professional Excellence in Coaching program. On Jan. 27, Dave Putnam and Earl Javorsky, local crime fiction authors and long-time friends, spoke about being on “Opposite Sides of the Law” as a former cop and recovered criminal. The two men detailed their transition from attendees of a writing group to published authors and the 45 attendees enjoyed the writers’ stories of their colorful pasts. Georgina Cole … Homebound Program volunteers recently delivered lap quilts made during the library’s Sewing for a Cause program, along with library materials, to homebound residents. One of the volunteers shared, “She (the homebound library patron) was so thrilled with the quilt from you guys! I found out she used to do quilting, so she appreciated the work that went into those lovely quilts.” Genealogy programs had a strong start in January, with two programs each drawing 80 or more attendees. On Jan. 14, 87 people attended the Intermediate Genealogy Class at Faraday to hear Mary Van Orsdol’s tips for organizing genealogy research. On Jan. 28, 80 people attended the Program Meeting in Room 173 at Faraday to hear Colleen Fitzpatrick’s’ presentation, “The DNA Doe Project.” Cole Library Children’s staff hosted a Lunar New Year Celebration for kids in kindergarten to third grade on Jan. 21. The 64 attendees heard the legend of the Chinese Zodiac from Ruby’s Chinese New Year, discussed some of the ways people celebrate the new year from My First Chinese New Year and learned that it is the Year of the Rat. They also made their own drums to welcome the new year. Learning Center … The Library Learning Center held its first time Saturday event on Jan. 25, in honor of Lunar New Year. Children and adults celebrated Year of the Rat with stories explaining the origin of Lunar New Year and crafts. The San Diego Chinese Cultural Association North County entertained attendees with a traditional lion dance at nearby Holiday Park as part of the celebration. The Learning Center is proud to now serve the community on Saturdays from 9 a.m. to 5 p.m. thanks in part to support from the Carlsbad Library and Arts Foundation. The Spanish Book Club celebrated its third anniversary in January with El Tiempo Entre Costuras (The Time in Between) by María Dueñas as its book selection. Thirteen people participated in the discussion and also enjoyed making a craft project stitching a secret code on a small piece of fabric as described in the book. Monthly Library Report for January 2020 Outreach and Community Connections … Lead Librarian Andrea Hilliard and Librarian Maile McKeon provided Dove Library tours to two different groups on Jan. 30. Andrea gave a tour to 14 residents of Carlsbad By the Sea retirement living community and Maile gave a tour to 6 members of the Aviara Women’s Club. The Aviara Women’s Club was particularly impressed with Maile’s knowledge and presentation style and asked her to conduct a presentation on the library’s online catalog, Libby app for eBooks & eAudiobooks, and other library services at an April meeting of the club. Also on Jan. 30, Librarian Missy Shaw gave a tour of the Cole Library to a special education class from Valley Middle School with 17 adults and children. On Jan. 9 and Jan. 16, Librarian Missy Shaw presented storytimes to two classes of kindergartners totaling 65 children, two classes of first graders totaling 62 children at St. Patrick Catholic School, two groups at Jefferson Elementary Kids Care totaling 55 children and to one group at Buena Vista Elementary Kids Care totaling 60 children. She read about writing stories and gave book talks about several recently published chapter books to the older children. In January, the Books To Go team started the month with a Jan. 2 visit to the Village Voices business meeting, where staff spoke with 12 people. The Books To Go team also visited Valley Middle School and Magnolia Elementary School on Jan. 9, interacting with nearly 100 students and 7 adults throughout the afternoon. On Jan. 16, the team visited three local preschools, LePort Montessori, Pilgrim and the city-run Kruger House, providing storytimes to 71 preschoolers total. On Jan. 17, staff took the book bike along on a beach route and interacted with 28 people. The book bike’s first visits to Jefferson and Buena Vista Elementary Schools were Jan. 23 and Jan. 30, where staff connected with 170 students. Librarian Madelyn Horton partnered with Circulation Tech Gwen Meitchick to participate in the 2020 Point in Time Count that took place in Carlsbad in the early morning hours of Jan. 23. Working in collaboration with the city’s Homeless Outreach Team, the Carlsbad Police Department and numerous volunteers, the library colleagues traveled to specific census tracts around the city to survey the needs of unsheltered homeless residents. The Point in Time count is sponsored by the Department of Housing & Urban Development and is a national event that requires prior training on a specially designated app. Participation in the event helps develop local policies, increase funding, create new programs and provide resources for our homeless population. Two library staff attended an outreach event for residents at Villa Loma Apartments, an affordable housing complex in Carlsbad, on Jan. 29. Staff spoke to 20 residents and helped one resident apply for a library card. On Jan. 29, Teen Librarian Ashleigh Hvinden visited Carlsbad High School to instruct 30 members of the AP Seminar class on how to use library electronic resources such as the Gale Literary Criticism database, the Gale High School Resource Database, Learning Express and Lynda.com. She also informed the teens about the Teen Book Club, the Teen Space website and study rooms. People Count Jan.‐19 Dec‐19 *1 Jan.‐20 *1 1 Dove Library 29,506 25,973 31,048 2 Cole Library 22,205 19,243 21,098 3 Library Learning Center 4,090 3,234 3,905 4 Total 55,801 48,450 56,051 Reference Questions Jan.‐19 Dec‐19 *1 Jan.‐20 *1 5 Dove Library 9,501 7,577 8,982 6 Cole Library 5,557 4,752 6,333 7 Library Learning Center 536 599 613 8 Total 15,594 12,928 15,928 Circulation Jan.‐19 Dec‐19 *1 Jan.‐20 *1 9 Dove Library 52,657 51,949 54,737 10 Cole Library 30,336 28,325 31,062 11 Library Learning Center 1,311 1,617 1,496 12 eAudiobook Downloads 4,873 5,868 6,598 13 eBook Downloads 5,778 6,244 6,831 14 eMagazine Downloads 2,229 1,413 1,398 15 Audio Streaming*2 863 583 280 16 Video Streaming*2, *3 939 ‐ ‐ 17 Total 98,986 95,999 102,402 Library‐Sponsored Programs Jan.‐19 Dec‐19 *1 Jan.‐20 *1 18 Pre‐School Programs 65 56 73 19 Attendance 2,826 1,821 2,726 20 School Aged Children’s Programs 39 53 50 21 Attendance 926 1,458 1,245 22 Young Adult Programs 4 12 18 23 Attendance 28 78 138 24 Adult Programs 76 52 69 25 Attendance 2,008 829 1,390 Technology Usage Jan.‐19 Dec‐19 *1 Jan.‐20 *1 26 Computer Use 7,835 6,241 6,872 27 WiFi Use 12,472 11,836 17,515 28 Webpage Views 42,679 40,157 76,309 29 Database Usage 6,668 6,165 7,149 Facility Meeting Room Use Jan.‐19 Dec‐19 *1 Jan.‐20 *1 30 Events 57 52 52 31 Attendance 4,271 3,340 2,694 Volunteer Hours Jan.‐19 Dec‐19 *1 Jan.‐20 *1 32 Total Hours 1,245 1,003 1,174 *1 *2 *3 *4 Vendor provides data, not available at time of report LIBRARY BOARD STATISTICS January 2020 Visitors, Reference, Circulation Programs and Technology Library Learning Center began offering Saturday hours effective Nov. 16, 2019 Video and Audio streaming added to monthly statistics. Two new streaming services launched to patrons on Dec. 3, 2018. Effective Oct. 28,2019, video streaming service no longer active ITEM #6 Total Computers Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change 15 2,721 2,198 -19%2,591 2,198 -15%2 435 306 -30%426 306 -28%20 8,243 6,973 -15%7,826 6,973 -11%7 504 487 -3%461 487 6%19 6,099 5,295 -13%5,559 5,295 -5%1 299 247 -17%396 247 -38%6 797 559 -30%540 559 4%2 371 179 -52%459 179 -61%7 630 391 -38%286 391 37%7 1,302 991 -24%1,055 991 -6%86 21,401 17,626 -18%19,599 17,626 -10% Total Computers Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change 15 32%29%-3%32%29%-3%2 4%3%-1%6%3%-3%20 30%26%-4%30%26%-4%7 15%6%-9%7%6%-1%19 48%45%-3%41%45%4%1 6%5%-1%8%5%-3%6 23%7%-16%9%7%-2%2 14%8%-6%19%8%-11%7 10%5%-5%7%5%-2%7 32%24%-8%30%24%-6% Wireless User Sessions Location Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change Dove 23,412 21,944 -6%18,525 21,944 18%Cole 12,471 9,629 -23%12,925 9,629 -26%Library Learning Center 2,455 2,431 -1%2,067 2,431 18%Total 38,338 34,004 -11%33,517 34,004 1% Combined Wireless and Wired Internet Sessions Location Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change All Library Locations 59,739 51,630 -14%53,116 51,630 -3% Early Literacy Stations - User Sessions Location Total Computers Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change Dove 4 4,329 3,671 -15%3,289 3,671 12%Cole 3 2,578 2,277 -12%2,096 2,277 9%Library Learning Center 2 382 323 -15%264 323 22%Total 9 7,289 6,271 -14%5,649 6,271 11% Early Literacy Stations - Utilization Location Total Computers Jul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change Dove 4 48%44%-4%39%44%5%Cole 3 37%33%-4%32%33%1%Library Learning Center 2 11%9%-2%8%9%1% Self-Check vs Staffed User Sessions Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station 78%22%77%23%-1%77%23%77%23%0% Self-Check vs Staffed Item Transactions Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station 82%18%82%18%0%80%20%82%18%2% Location Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Dove 6 78%22%77%23%-1%77%23%77%23%0% Cole 4 80%20%81%19%1%81%19%81%19%0%Library Learning Center 1 24%76%19%81%-5%20%80%19%81%-1% Location Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Self-Check Staffed Station Dove 6 82%18%82%18%0%79%21%82%18%3%Cole 4 84%16%85%15%1%85%15%85%15%0%Library Learning Center 1 28%72%23%77%-5%22%78%23%77%1% Change Change Quarterly Comparison Year ComparisonJul-Sep 2019 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Change Quarterly ComparisonSelf-Check vs Staffed User Sessions by Location Self-Check Kiosks Self-Check vs Staffed Item Transactions by Location Quarterly Comparison Self-Check Kiosks Jul-Sep 2019 Oct-Dec 2019 ChangeJul-Sep 2019 Oct-Dec 2018Change Oct-Dec 2019Oct-Dec 2019 Year Comparison Carlsbad City Library - Technology Report Dove Walk-upDove Children'sCole AdultCole Express Location Dove Adult Lab Quarterly ComparisonPC Management Sessions Dove Express Learning Center Children's Lab Quarterly Comparison Quarterly Comparison Quarterly Comparison Year Comparison Year Comparison Year Comparison Year Comparison Location Dove Adult LabDove Express Quarterly Comparison Quarterly ComparisonPC Management Utilization TotalLearning Center Adult Lab Quarterly Comparison Year Comparison Jul-Sep 2019 Oct-Dec 2018 Oct-Dec 2019 Change Oct-Dec 2018 Oct-Dec 2019 Oct-Dec 2019 Year Comparison October-December 2019 Year Comparison Cole TeenLearning Center Children's LabLearning Center Adult Lab Dove Walk-upDove Children'sCole AdultCole ExpressCole Children's Year Comparison Cole TeenCole Children's Change Collections & Technical Services Senior Librarian Kristi Bell Lead Librarian Jacqui Petri February 26, 2020 Collections and Technical Services workflow Order Receive Catalog Process Select Goals of Collections & Technical Services •Acquire resources •Apply the Collection Development Policy •Make it easy for people to locate resources 2019-20 materials budget distribution Description Allocation Percentage of total budget Audiovisual (DVDs,music CDs, video games, etc.) $130,000 13% Subscriptions (magazines, newspapers, etc.) $161,000 16% Electronic (databases,eBooks, streaming media, etc.) $355,000 35% Books $360,000 36% General fund for library materials:$1,006,000 Selection Order Receive Catalog Process Select Selecting materials •Collection Development Policy –Scope of collection, selection and deselection criteria •Subject expertise •Knowledge of patrons’ needs •Knowledge of marketplace •Patron requests Select SelectElectronic resources Acquisitions Catalog Process Select Order Receive Acquisitions •Best value •Reliable, respected vendors •Accountable spending •Responsive to changes in marketplace Order Acquisitions Catalog Process Select Order Receive Acquisitions Receive Cataloging Receive Process Select OrderOrder Catalog Cataloging •Sourced from international database •Customized for Carlsbad •Complex •Staff trained with local expertise Catalog Catalogers’ vocabulary Public view Cataloger view Classification CD MJ DAVI KB CD JAZZ DAVIS, M. KIND Old label New label Newly grouped Catalog Process Processing ReceiveSelectOrderOrder Processing •Spine labels •“Carlsbad City Library” •RFID tags •Reinforced book covers •Hard media cases Process Patron Impact •Get materials in patrons’ hands quickly •Patron convenience •Responsive to patron demand Process Maintenance of the collections •Maintain appealing and useful collections •Repairs •Replacements •Deselection Photo: Bookshelves at Capitol Hill Books, by Collin David Anderson Process 2019 by the numbers Catalog ProcessOrderReceiveSelect 23,200+ titles selected and cataloged 650+ orders placed & received 42,400+ physical items added 5,600+ items repaired 38,300+ items withdrawn Trends and new approaches Library collections & services are dynamic: •Streaming digital content/electronic resources •New approaches to meeting customer needs •Publishing trends, embargos and purchasing limits •Going green: leasing extra copies Collections and Technical Services Catalog ProcessOrderReceiveSelect Collections & Technical Services Questions? Technology Report Senior Business Systems Specialist Devin Castel Patron Computer Sessions Patron Computer Sessions 0 5000 10000 15000 20000 25000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Patron Computer Patron Computer Sessions 0 5000 10000 15000 20000 25000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Patron Computer Wireless Sessions Wireless Sessions 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Wireless Wireless Sessions 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Wireless Comparison 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Wireless Patron Computer Combined Sessions 0 10000 20000 30000 40000 50000 60000 70000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Combined Early Literacy Stations Early Literacy Stations Sessions 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 ELS Early Literacy Stations Sessions 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 ELS Self-Check Vs. Staffed Stations Self-Check Vs. Staffed User Sessions 0 5000 10000 15000 20000 25000 30000 35000 40000 45000 50000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Self-Checks Staffed Stations Self-Check Vs. Staffed User Sessions 0 5000 10000 15000 20000 25000 30000 35000 40000 45000 50000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Self-Checks Staffed Stations Self-Check Vs. Staffed Item Transactions 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 200000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Self-Checks Staffed Stations Self-Check Vs. Staffed Item Transactions 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 200000 Oct-Dec 17 Jan-Mar 18 Apr-Jun 18 Jul-Sep 18 Oct-Dec 18 Jan-Mar 19 Apr-Jun 19 Jul-Sep 19 Oct-Dec 19 Self-Checks Staffed Stations Exploration HUB Computer Upgrade Exploration HUB Computer Upgrade •Improved Performance •High Resolution Displays •Upgraded Software Suite Software Software •Adobe Creative Cloud •Photoshop Elements •Premiere Elements •Final Cut X Pro X •GameMaker Studio2 •Audacity •Elgato –Digital Conversion •Microsoft Office •Silhouette Cameo Studio •Arduino •Fusion Studio –GoPro •GarageBand •iMovie **Computer Management Integration Computers •9 iMacs •1 Mac Mini •5K 27 Inch Display •Upgraded Memory and Storage Experience •“Everything starts faster!” •“Monitors are amazing” for creative work. •“It looks wonderful!”