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Home My WebLink About2020-10-28; Library Board of Trustees; ; Library Report for September 2020ITEM # 5 Meeting Date: October 28, 2020 To: Library Board of Trustees From: Sheila Crosby, Interim Deputy Library Director Sarah Dana, Interim Deputy Library Director Staff Contact: Sheila Crosby, sheila.crosby@carlsbadca.gov Sarah Dana, sarah.dana@carlsbadca.gov Subject: Library Report for September 2020 Recommended Action Receive report. No action needed. Executive Summary/Discussion The board will review the monthly library reports for September 2020. This report provides a summary of work completed across all Carlsbad City Library divisions and locations as well as services and programs presented for the community. Next Steps None. Fiscal Analysis None. Public Notification Public notice of this item was posted in keeping with the Ralph M. Brown Act and was available for public viewing and review at least 72 hours before the scheduled meeting date. Exhibits • Narrative for September 2020 • Statistical Summary for September 2020 Page 4 of 22 LIBRARY BOARD OF TRUSTEES ITEM #5 Monthly LIBRARY Report for September 2020 Systemwide … On Sept. 29 and 30, all three City of Carlsbad library locations began offering access to first floor computer labs and printing on a first come, first served basis. Georgina Cole Library hours are Monday and Wednesday, 10 a.m. to 5 p.m. Dove Library and Library Learning Center are providing computer hours Tuesday and Thursday, 10 a.m. to 5 p.m. In addition to the computers, staff are issuing library cards and collecting fines that may have accrued prior to March 15. Other parts of the library remain closed. Approximately 30 patrons visited all three locations during the first week. In September, nearly 22,000 items were checked out to patrons through curbside service, which continues to be available Monday through Saturday, 10 a.m. to 4:45 p.m. Nearly 24,000 items were returned during the month. The Library & Cultural Arts Department also reached another milestone achievement in September: Connecting community members with more than 75,000 library items (books, DVDs, CDs, etc.) through curbside service since its June 1 launch. Children’s Librarian Allyson Goodwin was selected to serve as a voter for the California Young Reader Medal award. In order to vote, Allyson had to read 80% of the titles in each category. She successfully completed this requirement, reading 177 books (77 in picture book format and 100 in chapter book format). Voting will take place on Oct. 10. A team of Library & Cultural Arts staff collaborated to create free art kits to be distributed to teens via curbside library service. The art kits include instructions on how to create a graphic novel with writing prompts and examples. The kits will be distributed beginning in mid- October. Four staff attended the combined Computers in Libraries and Internet Librarian virtual conference over the week of Sept. 21. The conference focused on implementing library technology and navigating impacts related to COVID and library services via technology-based approaches. Library Business Systems staff worked in conjunction with the city’s IT Department to complete the installation of new receipt printers that work with the city’s new point of sale system called iPayment. The new printers were critical in allowing staff to print both patron circulation transaction receipts and payment receipts. The iPayment solution includes specialized software which integrates accounting processes into the library patron database as well as new hardware such as check and credit card processing receipt printers and cash drawers. All of this results in improved financial accounting procedures as well as faster service to patrons and customers. Page 5 of 22 Monthly Library Report for September 2020 The library continued its virtual concert series with a Live From My Living Room concert featuring twin guitar players The Bassett Bros. on Sept. 17. The concert was streamed via the library’s Facebook Live, where it received 363 views: https://www.facebook.com/carlsbadcitylibrary/videos/665646101019573. Two additional September virtual events included a panel featuring eight best-selling authors and a complementary virtual game of bingo on Sept. 26, which was attended by 60 people, as well as a lecture and short film screening hosted on Zoom on Sept. 30 and attended by 27 people. Library book clubs for adults met on Zoom for the fifth month, with more than 50 people total attending the four clubs. CCL, Dove Lane … A STEAMworks Virtual recording for children and families, videotaped in Schulman Auditorium and featuring Children’s Library Assistant Brandon Tiongison, was released on Sept. 15. The 10- minute video introducing some STEAM (science, technology, engineering, arts and math) concepts has more than 100 views: https://www.youtube.com/watch?v=SBe0GXDyz-Q Library Assistant Angelica Mejia conducted bilingual family storytimes with a different theme each Wednesday morning in September. These storytimes were streamed live on the Carlsbad City Library’s Facebook page and were well-received, with a combined total of more than 575 views throughout the month: https://www.facebook.com/carlsbadcitylibrary/videos/ Georgina Cole … The North San Diego County Genealogical Society (NSDCGS) held four live webinar programs in September using the society’s GoToWebinar subscription. On Sept. 8, 80 people attended an Intermediate Genealogy Class taught by Society Member Dorothy Miller covering records related to westward expansion. The Sept. 19, DIG: DNA Interest Group hosted speaker Diahan Southard and covered YDNA (y chromosomal DNA) and mtDNA (mitochondrial DNA) and had 124 attendees. On Sept. 22, the Genealogy program taught by Lisa Louise Cooke highlighted Google EarthPro with 154 attendees. And 20 people attended the Sept. 26 Beginning & Refresher Genealogy Class, taught by NSDCGS President Tom Cousineau and Jan Quigley. Learning Center … In celebration of International Literacy Day on Sept. 8, the State Library hosted the first-ever virtual Writer to Writer Celebration. Seventy-nine tutors, learners and staff members throughout California library literacy programs logged on to hear the winning letters read. Interim Principal Librarian Carrie Scott emceed the event where State Librarian Greg Lucas was the featured speaker. Page 6 of 22 Monthly Library Report for September 2020 On Sept. 15, the Spanish Book Club resumed their monthly meetings after a summer break. The group met virtually on Zoom and had the honor of hosting author Renato Cisnero of La Distancia entre Nosotros/The Distance Between Us. Retired library Community Outreach Supervisor Lizeth Simonson moderated the group’s discussion with 12 book club members. Literacy staff continue to find ways to keep tutors and learners connected through check-in calls, emails with links to resources and virtual program development. The priority is to provide learners with resources and activities focused on the top three learner goals: read a book, write a letter, develop digital literacy skills. Ninety-four volunteer hours were logged by Literacy Services tutors who have worked with their learners remotely. Nearly half of our learners on the active roster are being served by one or more of our initiatives, including News Crew, Book Club, Build Your Home Library, voting resources, Learning Upgrade, virtual tutoring sessions and/or Zoom training. Library Assistant Sandra Riggins facilitated three virtual News Crew groups where literacy learners practiced reading skills by reading about and discussing current events using the News for You newspaper, which is aimed at helping people improve their reading, writing and comprehension of English. Three learners are enrolled and have attended. Library Technician Drea Giaconelli facilitated the first virtual literacy book club meeting on Sept. 24. Five learners and two tutors attended the session that featured the popular book The Giver of Stars by JoJo Moyes. Literacy staff began distributing books to learners in the “Build Your Home Library” program funded by the California State Library Literacy Services grant. Sixty-two fiction and biography books have been mailed to eighteen of our adult learners so far (30% of the program’s enrolled learners). Staff members reached out to four learners with the goal of "Prepare to Vote" or "Vote.” An Easy Voter Guide was mailed to two of the learners, and one learner has registered to vote and has the necessary information. Outreach and Community Connections … Census workers partnered with library staff to provide outreach to the community at the Library Learning Center on Sept. 14. Information on the importance of completing the Census was provided to 41 community members and parents of the MAAC HeadStart program located on-site at the Learning Center property. Two patrons completed their Census onsite. Staff coordinated seven deliveries of 30 items to the patrons in the library’s homebound program. In addition, library staff coordinated with the Carlsbad Senior Center staff to distribute the library’s program information to the Senior Center’s 100 homebound patrons. Page 7 of 22 New Online Library Accounts eBooks/eAudiobooks 262 New Users: 16,258 Downloads 82 Added downloadable titles & extra copies 213 Project Gutenberg titles selected CARLSBAD CITY LIBRARY 400 in Sept. 3,067 April to Sept. 30 Curbside Service – Launched June 1 Sept. June 1 to Sept. 30 Service 27,208 67,798 Holds Placed 21,892 75,524 Items Checked Out 23,708 86,321 Items Returned 3,404 10,267 # of Patrons Using Service 12,252 20,797 20,583 21,892 19,402 23,830 19,381 23,708 5,000 7,000 9,000 11,000 13,000 15,000 17,000 19,000 21,000 23,000 25,000 June July August September Items Checked Out vs. Items Returned Items Checked Out Items Returned Library Webpage Library@Home Biblioteca en Casa Digital services Adult eBook recommends Children’s eBookrecommends Youth resources 650 Visits in Sept. 41,615 Webpage Views in Sept. September 2020 Virtual Programs •Storytimes •Living Room Concerts •Author Talks •Summer Reading Adventure Events •Book clubs •Workshops 24 New programs introduced in Sept. Homebound Services Launched June 8 9 Deliveries 30 Items to 7 Patrons Literacy Services Launched June 8 62 Books delivered to 18 Adult learners 94 Volunteer Hours eResources – Coming Soon! JobNow & VetNow Courtesy of California State Library ITEM #5 Page 8 of 22